HP | D310v - Compaq Evo - 256 MB RAM | service handbook chapter

vl830dt.book Page 1 Thursday, June 13, 2002 3:49 PM
service
handbook
chapter
Compaq Evo D310
Micro Desktop
www.hp.com/go/support
vl830dt.book Page 2 Thursday, June 13, 2002 3:49 PM
notice
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written
consent of Hewlett-Packard Company.
3Com and EtherLink are registered trademarks of 3Com Corporation.
ATI and RADEON are used under license and are registered trademarks or trademarks of
ATI Technologies Inc. in the United States and other countries.
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies
Group, L.P. in the U.S. and other countries.
Intel, Celeron, and Pentium are either registered trademarks or trademarks of Intel.
Microsoft, Windows and Windows NT are either registered trademarks or trademarks of
Microsoft Corp. in the United States and/or other countries.
All other product names mentioned herein may be trademarks of their respective
companies.
© 2002 Hewlett-Packard Company
© 2002 Compaq Information Technologies, L.P.
contents
This chapter provides:
❒ Product model numbers
❒ Supported Accessories
❒ System Board, BIOS, and memory information
❒ Part numbers
replacement and exchange parts
The difference between a replacement and an exchange part is that when using
an exchange part you should return the replaced part to HP.
Replacement and exchange parts listed in this manual are subject to change.
However, updated part numbers are automatically cross-referenced to the old
number. This means that you will receive the correct part using the numbers
listed in this manual (even if the part’s actual number has been updated).
ordering parts
Contact your local HP Customer Care Center or an HP Authorized support
provider to get parts. Diagnostic is required in both cases, prior to any shipments.
For HP Customer Care Centers
www.hp.com/go/support
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1
Compaq Evo D310 micro desktop pc
models and accessories
product
number
hard drive
graphics
controller
std. RAM
optical drives
OS1
1
Evo D310 µDT PC
Models with Intel Celeron Processor,
400MHz Bus Speed, and 128KB L2 Cache Memory
Compaq Evo D310 DT 1.7GHz (CPL: 06/2002 )
P9539A
P9540A
20 GB IDE,
5400 rpm
Direct AGP
integrated
128 MB DDR
SDRAM
48✕ Max IDE
CD-ROM
XP HE
XP Pro
P9541A
Evo D310 µDT PC
Models with Intel Pentium 4 Processor,
400MHz Bus Speed, and 256KB L2 Cache Memory
Compaq Evo D310 DT 1.7GHz (CPL: 06/2002 )
P9542A
20 GB IDE,
5400 rpm
P9543A
40 GB IDE,
7200 rpm
P9544A
Direct AGP
integrated
128 MB DDR
SDRAM
48✕ Max IDE
CD-ROM
XP HE
XP Pro
256 MB DDR
SDRAM
Compaq Evo D310 DT 1.8GHz (CPL: 06/2002 )
P9545A
20 GB IDE,
5400 rpm
P9546A
40 GB IDE,
7200 rpm
P9547A
Direct AGP
integrated
128 MB DDR
SDRAM
256 MB DDR
SDRAM
48✕ Max IDE
CD-ROM
XP HE
XP Pro
16✕ 40✕ Max
IDE DVD-ROM
Compaq Evo D310 micro desktop pc 1-1
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Compaq Evo D310 micro desktop pc
product
number
hard drive
graphics
controller
std. RAM
optical drives
OS1
Evo D310 µDT PC
Models with Intel Pentium 4 Processor,
400MHz Bus Speed, and 512KB L2 Cache Memory
Compaq Evo D310 DT 2.0GHz (CPL: 06/2002 )
1
P9388A
20 GB IDE,
5400 rpm
P9548A
40 GB IDE,
7200 rpm
P9549A
Direct AGP
integrated
P9550A
1.
128 MB DDR
SDRAM
256 MB DDR
SDRAM
48✕ Max IDE
CD-ROM
XP Pro
16✕ 40✕ Max
IDE DVD-ROM
Indicates operating system preloaded. W98 = Windows 98, W2000 = Windows 2000
Professional, NT4 = Windows NT4, XP Pro = Windows XP Professional, XP HE = Windows
XP Home Edition.
note
All models have:
❒ Integrated Analog Devices AD1981A AC’97 SoundMAX CODEC.
❒ Integrated Intel Pro/100 VE network controller.
1-2 Compaq Evo D310 micro desktop pc
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Compaq Evo D310 micro desktop pc
supported accessories
Memory
128 MB DDR SDRAM, non-ECC 266 MHz main memory module
282433-B21
256 MB DDR SDRAM, non-ECC 266 MHz main memory module
282434-B21
512-MB DDR SDRAM, non-ECC 266 MHz main memory module
282435-B21
Input Devices
Compaq PS/2 Easy Access Keyboard (carbon/silver)
267145-008
Compaq Smart Card USB Keyboard (carbon/silver)
267147-008
Compaq Wireless Desktop (keyboard and mouse)
251385-xx8
Compaq PS/2 Scroll Mouse (carbon)
170299-B22
Compaq USB Scroll Mouse (carbon)
195255-B25
Compaq USB Optical Mouse (carbon/silver)
265985-B21
Hard Disk Drives
20 GB 7200 rpm Ultra ATA/100 hard disk drive
P1541A
40 GB 7200 rpm Ultra ATA/100 hard disk drive
P2813A
80 GB 7200 rpm Ultra ATA/100 hard disk drive
P1542A
Removable Storage
48✕ IDE CD-ROM drive (carbon)
187217-B22
16✕ IDE DVD-ROM/CD-RW combo drive (carbon)
273504-B22
40✕ 10✕ 40✕ IDE CD-RW drive (carbon)
268985-B22
250 MB Zip drive (carbon)
294416-B22
250 MB Zip media (3-pack)
217896-B21
33/66 GB VXA-1 IDE tape drive (carbon)
237109-B22
33/66 GB VXA-1 media (2-pack)
237111-B21
VXA-1 cleaning cartridge
237110-B21
HP USB memory key - 32 MB
P5093A
Multimedia
HP headset with microphone
P1968B
HP multimedia monitor base
P1535A
Labtec Spin-22 carbon speakers
246637-001
-022
-031
Data Communications and LAN Adapter Boards
HP 56K external USB modem
P1979A
WL215 USB Wireless adapter
191810-B21
Compaq Evo D310 micro desktop pc 1-3
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Compaq Evo D310 micro desktop pc
Graphics Cards
HP NVIDIA GeForce3 Ti200 64 MB graphics card
P5106A
I/O Interfaces
HP PC Comm Station
P8814A
HP PC Comm Station Pro (with wireless keyboard and optical mouse)
P8815A
1394 Firewire PCI card
1
277824-B21
system board, BIOS, and memory
Chassis fan
Chassis Intrusion
Processor:
Intel Pentium 4 with 478pin micro PGA socket.
Processor fan
Auxilary power
connector
Main Memory:
2 sockets. Maximum 1 GB.
128 MB, 256 MB or 512
MB DDR SDRAM modules.
CD audio connector
Floppy drive
Internal speaker
(if fitted)
Main power
connector
Optional serial
port connector
CD-ROM, DVD, CD-RW,
Tape or Zip drive
Front USB port
connector
Primary IDE connector
for hard disk drive(s)
SCSI LED connector
Status panel
connector
1-4 Compaq Evo D310 micro desktop pc
System Board Switches:
See the table on the next page.
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Compaq Evo D310 micro desktop pc
system board switches
Switch
1-4
Function
On
Reserved
Off
Reserved – Normal operation
On
Clears CMOS and passwords
(to reload the Setup program defaults)
Off
Normal operation
5
6
On
Clears User and Administrator passwords
Off
Normal operation
On
BIOS recovery mode: forces booting in the BIOS boot
block area
Off
Normal operation
On
Not used
Off
Not Used - Normal operation
On
Normal operation (Software boot block protection)
Off
Hardware boot block protection
On
Not used
Off
Not Used - Normal operation
7
8
9
10
Default
Off
Off
Off
Off
Off
On
Off
BIOS history
For the latest BIOS, the flasher utility program, and the BIOS history connect to
http://www.hp.com/go/support/
pre-boot diagnostic beep codes
Number
of Beeps
Meaning
0
If you hear the buzzing signal: system OK
No buzzing audio signal: no power, PC is unplugged, power supply is
down or system board has failed
1
Processor absent, not correctly connected or ZIF (Zero Insertion Force)
socket not closed
2
Power supply is in protected mode. This error does not necessarily
indicate a power supply error (e.g. short circuit on the sytem board).
3
No memory, bad memory modules, incompatible memory module
4
Graphics solution problem
5
PnP/PCI initialization problem
6
Corrupted BIOS. You need to activate crisis recovery procedure (refer to
release note provided with BIOS).
7
Defective system board
Compaq Evo D310 micro desktop pc 1-5
1
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Compaq Evo D310 micro desktop pc
part numbers
1
1
4
2
3
6
5
7
8
9
12
10
13
11
14
15
16
18
1-6 Compaq Evo D310 micro desktop pc
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Compaq Evo D310 micro desktop pc
parts list
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Description
Repl.
Part Number
Complete chassis with cover, power supply 5065-7380
and floppy disk drive
Front bezel kit (includes Compaq logo)
5065-7385
Rear panel I/O gasket
5065-7313
0950-4350
Power supply 180W (PFC1)
HDD rails (includes screws and grommets) 5065-7350
Chassis fan
5065-7351
Control cable kit (includes front USB
5065-7349
connectors and cable, power switch and
cable, intrusion switch and cable)
Data cable kit (HDD, FDD and CD-ROM
5065-7345
data cables)
1.44 floppy disk drive with bezel
5065-7384
IDE hard disk drives:2
Exchange
Part Number
—
—
—
—
—
—
—
—
20 GB 5400 rpm Maxtor Athena
20 GB 5400 rpm Maxtor Athena 2
20 GB 5400 rpm Seagate U6
20 GB 5400 rpm Western Digital VL40
20 GB 5400 rpm Seagate U6 Blockpoint
20 GB 7200 rpm Maxtor Viper
20 GB 7200 rpm Seagate Barracuda ATA IV
20 GB 7200 rpm Western Digital Cav. XL40
20 GB 7200 rpm Western Digital Cav. XL40 S
—
—
—
—
—
—
—
—
—
P4452-69003
P8982-69001
P4738-69003
P4449-69001
P6868-69001
P6078-69001
P5913-69003
P6184-69001
P8828-60101
40 GB 7200 rpm Maxtor Viper
40 GB 7200 rpm Western Digital Cav. XL40
40 GB 7200 rpm Western Digital Cav. XL40 S
40 GB 7200 rpm Seagate Barracuda ATA IV
—
—
—
—
P6080-69003
P4451-69001
P8829-69001
P5914-69003
80 GB 7200 rpm Maxtor Viper
80 GB 7200 rpm Seagate Barracuda ATA IV
48✕ Max IDE CD-ROM drive
16✕ 40✕ Max IDE DVD-ROM drive
24✕ 10✕ 40✕ Max IDE CD-RW drive
Enhanced PS2 scrolling mouse (Compaq)
Standard PS2 keyboard (Compaq)
System board
Internal speaker
Battery (3V) for system board
—
P6082-69003
—
P5915-69003
D4389-60053
—
P4388-60021
—
D4398-60084
—
237241-101
—
—
271122-xx13
See PC’s system board parts list
5184-3847
—
1420-0356
—
Compaq Evo D310 micro desktop pc 1-7
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Compaq Evo D310 micro desktop pc
parts list
Item
17
Description
Repl.
Part Number
PCI cards:
3COM Etherlink 10/100 PCI NIC
AGP graphics cards and accessories:
1
ATI RADEON 7500 (64MB)
ATI RADEON 7000 (32MB)
DVI to VGA adapter (for ATI RADEON
7500)
18
External USB modem- Europe
not
32 MB USB memory key
shown
Audio cable
Headset
1.
2.
3.
Exchange
Part Number
5065-8947
—
—
P6203-63501
5184-3854
P6205-69501
—
—
5065-2591
5065-7317
5184-4955
5183-9500
—
—
—
—
PFC=Power Factor Correction. PFC power supplies should be used in the EU as of
December 1, 2000 in compliance with EU standards.
For optional disk drive information, see the HP Accessory Service Handbook.
Where “xx” is the code for your national keyboard.
system board parts list
Description
System board:
D310 system board (Europe models)
Processors (FC-PGA2 package):
Intel Celeron, 1.7GHz/128/400 socket N
Intel Celeron, 1.8GHz/128/400 socket N
Intel Pentium 4, 1.8GHz/256/400 socket N
Intel Pentium 4, 1.9GHz/256/400 socket N
Intel Pentium 4, 2.0GHz/512/400 socket N
Intel Pentium 4, 2.266GHz/512/533 socket N
Intel Pentium 4, 2.400GHz/512/533 socket N
Intel Pentium 4, 2.533GHz/512/533 socket N
Intel Pentium 4, 2.667GHz/512/533 socket N
Thermal interface
Heatsink/fan assembly PGA478
Main memory modules:
1 ✕ 128-MB non-ECC DDR SDRAM
1 ✕ 256-MB non-ECC DDR SDRAM
1 ✕ 512-MB non-ECC DDR SDRAM
1-8 Compaq Evo D310 micro desktop pc
Repl.
Part Number
Exchange
Part Number
—
P6245-69001
—
—
—
—
—
—
—
—
—
P2136-65001
5065-8967
P8064-69001
P8065-69001
P5718-69001
P5719-69001
P6234-69001
P9303-69001
P9304-69001
P9305-69001
P9306-69001
—
—
P8808-63001
P8809-63001
P8810-63001
—
—
—
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Compaq Evo D310 micro desktop pc
software recovery CD-ROMs
Image Creation & Recovery CD-ROM
5970-0590-xx1
— for Windows XP Professional and Windows 2000 (for Danish,
Dutch, English, Finnish, French, German, Italian, Norwegian,
Spanish, Swedish)
Image Creation & Recovery CD-ROM
— for Windows XP Home (for Danish, Dutch, English, Finnish,
French, German, Italian, Norwegian, Spanish, Swedish)
5970-0580-xx1
Image Library & Diagnostics CD-ROM
— for Windows XP Professional, Windows XP Home and
Windows 2000
5970-4851
1.
Where “xx” is the code for your language.
manuals and documentation
Quick User’s Guide
5970-5291-xx1
Upgrade Guide
web source2
Troubleshooting Guide
web source2
Technical Reference Manual (in 3 parts)
web source2
Service Handbook Chapter
web source2
1.
2.
Where “xx” is the code for your language.
Electronic file available on www.hp.com/go/support.
Compaq Evo D310 micro desktop pc 1-9
1
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