SATO | M8485S | Operator`s manual | SATO M8485S Operator`s manual

OEM Print Engines Operator’s Manual
For printer models:
M-8485Se /M-8490Se /M-8459Se /M-8460Se /M-8465Se
M-8485Se/M-8490Se
Standard & Opposite Thermal Transfer
M-8459Se
Standard Direct Thermal
M-8460Se/M-8465Se Wide Web
Standard & Opposite Thermal Transfer
Read this Operator's Manual before and during the installation of
the above printers. Keep this Manual handy for future reference.
Be sure to ask your SATO representatives about our
maintenance contracts to ensure peace of mind during your
usage of SATO products.
For SATO office locations worldwide, visit ww.satoworldwide.com
Warning: This equipment complies with the requirements in Part 15
of FCC rules for a Class A computing device. Operation of this
equipment in a residential area may cause unacceptable interference
to radio and TV reception requiring the operator to take whatever
steps that are necessary to correct the interference.
All rights reserved. No part of this document may be reproduced or
issued to third parties in any form whatsoever without the express
permission of SATO. The materials in this document are provided for
general information and are subject to change without notice. SATO
assumes no responsibilities for any errors that may appear.
WARNING
THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE
REQUIREMENTS IN PART 15 OF FCC RULES FOR A CLASS B COMPUTING
DEVICE. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA MAY
CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTION.
© Copyright 1994 − 2007
SATO CORPORATION
PN 9001073
Rev. C
SATO M-84Se OEM Print Engine
Service Manual
PREFACE
“Se” PRINT ENGINE OPERATOR’S MANUAL
The Operator’s Manual for the “Se” Print Engine Family contains basic information
about the printer such as setup, installation, cleaning and maintenance. It also
contains complete instructions on how to use the operator panel to configure the
printer. The following is a brief description of each section in this manual.
SECTION 1. PRINTER OVERVIEW
• This section contains a discussion of the printer specifications and optional
features.
SECTION 2. INSTALLATION
• This section contains instructions on how to set up the printer and load the
labels and ribbon.
SECTION 3. CONFIGURATION
• This section contains information on using the operator panel and switch
panels to configure the printer.
SECTION 4. CLEANING AND MAINTENANCE
• This section contains instructions on how to clean and maintain the printer.
SECTION 5. PROGRAMMING
• This section introduces the SATO Programming Language. Full details for
programmers can be found in the E Series Programming Reference
available separately.
SECTION 6. INTERFACE SPECIFICATIONS
• This section contains the printer’s interface specifications, which include
detailed information on how to properly interface your printer to the host
system.
SECTION 7. TROUBLESHOOTING
• This section contains troubleshooting procedures to follow in the event you
have printer problems.
APPENDICES
• APPENDIX A
Optional Accessories
TABLE OF CONTENTS
SECTION 1. PRINTER OVERVIEW
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
General Printer Specifications . . . . . . . . . . . . . . . . . . . . . 1-2
SECTION 2. INSTALLATION
Introduction . . . . . . . .
Dimensions . . . . . . . . .
Component Names . . . . .
Rear Panel . . . . . . . . .
Switches and Sensors. . . .
Media Loading . . . . . . .
Adjusting the Label Sensor .
Operator Panel . . . . . . .
DIP Switch Panel . . . . . .
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2-1
2-2
2-3
2-4
2-5
2-6
2-9
2-11
2-12
SECTION 3. CONFIGURATION
Printer DIP Switch Configuration. . . . . . . . . . . . . . . . . . . . 3-1
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Potentiometer Adjustments. . . . . . . . . . . . . . . . . . . . . . . 3-7
LCD Panel Printer Configuration . . . . . . . . . . . . . . . . . . . . 3-9
Normal Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Card Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Counter Mode . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
RFID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Test Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Default Setting mode . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Clear Non-Standard Protocol Codes . . . . . . . . . . . . . . . . 3-28
Download User Defined Protocol Codes . . . . . . . . . . . . . . 3-29
Hex Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Hidden Mode/Shift Code Operation . . . . . . . . . . . . . . . . . 3-31
SECTION 4. CLEANING AND MAINTENANCE
Introduction . . . . . . . . . . . . . . . .
Adjusting the Print Quality . . . . . . . . .
Darkness . . . . . . . . . . . . . . . .
Print Speed . . . . . . . . . . . . . . .
Cleaning the Print Head, Platen and Rollers
Cleaning the Sensors and Paper End Switch
Replacing the Print Head . . . . . . . . . .
Replacing the Fuse . . . . . . . . . . . . .
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4-1
4-1
4-1
4-2
4-2
4-4
4-5
4-6
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5-1
5-1
5-2
5-2
5-4
5-7
5-8
5-9
5-10
SECTION 5. PROGRAMMING
Introduction . . . . . . . . . . . . . . .
The SATO RISC Programming Language .
Selecting Protocol Control Codes . . . . .
Using Basic . . . . . . . . . . . . . . . .
The Print Area . . . . . . . . . . . . . .
Rotated Fields . . . . . . . . . . . . . .
Command Default Settings . . . . . . . .
Opposite Hand Models . . . . . . . . . .
Command Code Page Reference . . . . .
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SECTION 6. INTERFACE SPECIFICATIONS
Introduction . . . . . . . . . . . . .
Interface Types . . . . . . . . . . . .
The Receive Buffer . . . . . . . . . .
IEEE1284 Parallel Interface . . . . .
Electrical Specifications . . . . .
Data Streams . . . . . . . . . . .
Interface Pin Assignments . . . .
RS232C Serial Interface . . . . . . .
General Specifications . . . . . .
Electrical Specifications . . . . .
Pin Assignments . . . . . . . . .
Ready/Busy Flow Control . . . .
X-On/X-Off Flow Control . . . . .
Universal Serial Bus (USB) Interface .
Local Area Network (LAN) Interface .
Bi-Directional Communications . . .
ENQ/ACK/NAK . . . . . . . . . .
Enquire . . . . . . . . . . . . . .
Status Response . . . . . . . . .
Accessory (EXT) Connector. . . . . .
Pin Assignments . . . . . . . . .
Standard Operation . . . . . . .
Repeat Print . . . . . . . . . . .
Error Signals . . . . . . . . . . .
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6-1
6-1
6-2
6-3
6-3
6-4
6-4
6-5
6-5
6-5
6-6
6-6
6-7
6-7
6-8
6-8
6-8
6-8
6-11
6-18
6-18
6-19
6-20
6-20
Initial Checklist . . . . . . . . . . . . .
Using the IEEE1284 Parallel Interface .
Using the RS232C Serial Interface . . .
Using the Universal Serial Bus Interface
Using the Local Area Network Interface
Error Signals . . . . . . . . . . . . . .
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7-1
7-1
7-3
7-4
7-4
7-7
SECTION 7. TROUBLESHOOTING
APPENDICES
APPENDIX A: Optional Accessories
PCMCIA Memory Cards . . . .
Expanded Flash ROM Memory .
Top Mounted Reflective Sensor
Plug-In Interface Modules . . .
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A-1
A-2
A-2
A-2
This page left intentionally blank.
General Printer Specifications (All Models)
SPECIFICATION
M-8485Se
M-8460Se/
M-8465Se
M-8490Se
M-8459Se
PRINT
Method
Speed (User Selectable)
Print Module (Dot Size)
Resolution
Maximum Print Width
Maximum Print Length
Direct or Thermal Transfer
Direct Only
4, 6, 8 ips
4 to 8 ips
4 to 12 ips
2 to 5 ips
100 to 300 mm/s 100 to 200 mm/s 100 to 200 mm/s 50 to 125 mm/s
.0033 in
.0049 in./.125 mm (8485/8460Se)
.0049 in.
mm
.083
.125 mm
.0033 in./.083 mm (8465Se)
203 dpi/ 8 dpmm (8485/8460Se)
305 dpi/ 12 dpmm (8465Se)
5.0 in.
128 mm
1024 dots
6.0 in.
152 mm
1216 dots
49.2 in, (except 8465Se: 32.8 in.)
1249 mm / (8465Se: 833 mm)
305 dpi
12 dpmm
203 dpi
8 dpmm
4.4 in.
112 mm
1344 dots
4.4 in.
112 mm
896 dots
32.8 in.
833 mm
49.2 in.
1249 mm
MEDIA
Minimum Width
1.0 in. (25 mm)
2.0 in. (53mm)
1.0 in. (25 mm)
1.0 in. (25 mm)
Minimum Length
.25 in. (6 mm)
0.6 in. (15 mm)
.25 in. (6 mm)
.25 in. (6 mm)
Maximum Width
5.25 in.
134 mm
5.25 in.
134 mm
5.25 in.
134 mm
Type
6.25 in.
165 mm
Die Cut Labels, Fan-Folded or Continuous
Maximum Caliper
0.10 in. – 0.18mm (Dispensable)
0.10 mm – 0.25 mm (Continuous mode)
Max Unwind Torque
8.8 lbs (4 Kg) with 5 in. wide labels
Backing Paper Rewind Tension
400g or less
LABEL SENSING
Gap
Adjustable
Reflective I-Mark
Fixed
RIBBON
Maximum Width
5.25 in.
134 mm
6.25 in.
165 mm
5.25 in.
134 mm
N/A
Minimum Width
1.55 in.
39.5 mm
1.55 in.
39.5 mm
1.55 in.
39.5 mm
N/A
Length
1968 ft (600 M)
All specifications subject to change without notice.
1
Minimum label length at print speeds greater than 6 ips is 1.0 in.
Page i
N/A
Section 1. Specifications
General Printer Specifications (All Models)
SPECIFICATION
M-8485Se/M-8459Se/M-8490Se/M-8460Se/M-8465Se
ENVIRONMENTAL
Operating Temperature
41° to 104° F (5° to 40° C)
Storage Temperature
23° to 140° F (-5° to 60° C)
Operating Humidity
15-85% RH, non-condensing
Storage Humidity
Max 90% RH, non-condensing
Electrostatic Discharge
8KV
REGULATORY APPROVALS
Safety
UL, CSA, CE, TUV
RFI/EMI
FCC Class B, EN55022
Class B, EN61000
CONFIGURATION
Left to Right Hand Label Feed
Right to Left Hand Label Feed
Yes
Yes (M-8485Se/M-8459Se/M-8460Se/M-8465Se)
Right to Left Hand Label Feed
No (M-8490Se)
All specifications subject to change without notice.
Page ii
Section 1. Specifications
General Printer Specifications (All Models)
SPECIFICATION
M-8485Se/M-8460Se/M-8465Se/M-8490Se/M-8459Se
CONTROLS AND SIGNALS
On-Line
LED
Power
LED
Label
LED
Ribbon (Not used on M-8459Se)
LED
Error
LED
LCD Panel
2 Line x 16 Character
On/Off-Line Switch
Front Panel
Label Feed Switch
Front Panel
Power On/Off Switch
Front Panel
POTENTIOMETER ADJUSTMENTS
Print Darkness
Inside Panel
Pitch
Inside Panel
Offset
Inside Panel
Display
Front Panel
INTERFACE CONNECTIONS (1)
Parallel
IEEE1284
RS232C (9600 to 57.6 Kbps)
RS422/485 (9600 to 57.6 Kbps)
Serial
Serial Protocol
Hardware Flow Control (Ready/Busy)
Software Flow Control (X-On/X-Off)
Bi-directional
Ethernet
10/100BaseT
Universal Serial Bus
USB Ver 1.1
Wireless LAN
802.11b/g
PROCESSING
32 Bit RISC
CPU
Flash ROM
2 MB
SDRAM
16 MB
Receive Buffer
2.95 MB
Optional Flash ROM
Optional PCMCIA Memory
4 MB
16 MB Flash ROM or 4 MB SRAM
(1) Plug-In Interface Modules
All specifications subject to change without notice.
Page iii
Section 1. Specifications
Character Fonts (All Models)
SPECIFICATION
M-8485Se/M-8459Se/M-8460Se/M-8465Se
M-8490Se
MATRIX FONTS
U Font
(5 dots W x 9 dots H)
S Font
(8 dots W x 15 dots H)
M Font
(13 dots W x 20 dots H)
XU Font
(5 dots W x 9 dots H) Helvetica
XS Font
(17 dots W x 17 dots H) Univers Condensed Bold
XM Font
(24 dots W x 24 dots H) Univers Condensed Bold
OA Font
(15 dots W x 22 dots H) OCR-A
(22 dots W x 33 dots H) OCR-A
OB Font
(20 dots W x 24 dots H) OCR-B
(30 dots W x 36dots H) OCR-A
AUTO SMOOTHING FONTS
WB
WB Font (18 dots W x 30 dots H)
WL
WL Font (28 dots W x 52 dots H)
XB
XB Font (48 dots W x 48 dots H) Univers Condensed Bold
XL
VECTOR FONTS
XL Font (48 dots W x 48 dots H) Sans Serif
Proportional or Fixed Spacing
Font Size 50 x 50 dots to 999 x 999 dots
Helvetica, 10 Font Variations
AGFA® RASTER FONTS
A Font
CG Times, 8 to 72 pt
B Font
DOWNLOADABLE FONTS
CG Triumvirate, 8 to 72 pt
TrueType Fonts with Utility Program
CHARACTER CONTROL
Expansion up to 12X in either the X or Y coordinates
Character Pitch control
Line Space control
Journal Print facility
0°, 90°, 180° and 270° Rotation
All specifications subject to change without notice.
Page iv
Section 1. Specifications
Bar Codes and Other Features (All Models)
SPECIFICATION
M-8485Se/M-8459Se/M-8490Se/M-8460Se/M-8465Se
SYMBOLOGIES
Bookland (UPC/EAN Supplemental)
EAN-8, EAN-13
CODABAR
Code 39
Code 93
Code 128
Interleaved 2 of 5
Industrial 2 of 5
Matrix 2 of 5
MSI
POSTNET
UCC/EAN-128
UPC-A and UPC-E
Data Matrix (v1.3)
Maxicode
PDF417
Micro PDF
Truncated PDF
QR Code
Ratios
Bar Height
Rotation
1:2, 1:3, 2:5 User definable bar widths
4 to 600 dots, User programmable
00, 900, 1800 and 2700
OTHER FEATURES
Sequential Numbering
Custom Characters
Graphics
Form Overlay
Sequential numbering of both numerics and bar codes
RAM storage for special characters
Full dot addressable graphics
SATO Hex/Binary, .BMP or .PCX formats
Form overlay for high-speed editing of complex formats
Real Time Clock
Date/Time clock for stamping labels at print time
Printer Command Language
SBPL v4.2 (SATO Barcode Printer Language)
Page v
Section 1. Overview and Specifications
Optional Accessories (All Models)
ACCESSORY
M-8485Se/M-8459Se/M-8490Se
M-8460Se/
M-8465Se
MEMORY EXPANSION
PCMCIA Memory Cards (up to 16MB Flash or 4MB SRAM)
and 8MB Flash ROM. Can be used for Graphic File storage,
print buffer expansion, format storage and downloaded
TrueType fonts.
PARALLEL INTERFACE
IEEE1284 Bi-Directional Plug-In Interface Module.
SERIAL INTERFACE
High Speed RS-232C Plug-In Interface Module.
USB INTERFACE
Universal Serial Bus Plug-In Interface Module.
ETHERNET INTERFACE
10/100BaseT Plug-In LAN Interface Module.
CENTRONICS
CENTRONICS Interface Module.
WIRELESS LAN
802.11b/g Interface Module.
FACE-OUT LABEL
SENSOR
Top-mounted sensor for reflective "I-Marks" printed on the face of
the label.
All specifications subject to change without notice.
Page vi
N/A
SECTION 1
PRINTER OVERVIEW
INTRODUCTION
The SATO “Se” Print Engines are designed to be integrated into high-performance
on-site labeling systems. All printer parameters are user programmable using the
front panel controls and the DIP switches. All popular bar codes and 14
human-readable fonts, including a vector font, are resident in memory providing
literally thousands of type styles and sizes.
The Operator’s Manual will help you understand the basic operations of the printer
such as setup, installation, configuration, cleaning and maintenance.
The following information is presented in this section:
• General Printer Specifications
• Optional Accessories
SATO "Se" Print Engines
Page 1-1
Section 1. Printer Overview
This page left intentionally blank.
Page 1-8
SATO "Se" Print Engines
SECTION 2
INSTALLATION
INTRODUCTION
This section of the manual has been written to help you install the SATO “Se” print
engine modules and to get started as quickly as possible.
It is recommend to read each chapter in this manual before the installation or the use
of the print modules.
INSTALLATION
Careful consideration must be given when selecting the location of the printer,
especially to environmental considerations. To obtain optimum results from the SATO
“S” print module, always try to avoid operation locations influenced by:
• Direct or bright sunlight, as this will make the label sensor less responsive
and may cause the label to be sensed incorrectly.
• Locations which have extremes of temperature, as this can create electrical
problems on the circuits within the printer.
• The installed location of the printer should ideally be in areas free from
dust, humidity and sudden vibrations.
CONSUMABLES
Always use SATO carbon ribbons or equivalent in the thermal transfer models.
The use of incorrect materials may cause malfunctions of the printer and void the
warranty.
SATO “Se” Print Engines
Page 2-1
Section 2. Installation
DIMENSIONS
Note: The exact position of components may vary depending on model.
Width:
10.4 inches
265 mm
Depth:
Depth M-8460S Only:
16.06 inches
17.8 inches
417 mm
452 mm
Height:
11.8 inches
300 mm
9.65"
245 mm
0.4"
10 mm
M-8460S
8.9"
227 mm
8.8"
223 mm
7.08"
180 mm
11.8"
300 mm
16.1"
408
4.6"
117.5 mm
M-8460S
17.9"
452 mm
4.6"
117.5 mm
11.8"
300 mm
10.4"
265 mm
10.4"
265 mm
9.25"
235 mm
Right Hand Model Shown
Page 2-2
SATO “Se” Print Engines
Section 2. Installation
COMPONENT NAMES
Label and Ribbon
Loading Diagram
Operation Panel
DIP Switch Panel
Ribbon Rewind
Ribbon Motion
Sensor
Cover Open
Switch
Head Open
Switch
Ribbon Unwind
Label Hold Down
Platen Roller
Print Head
Label Edge Guide Head Pressure
Adjust
Nip Roller
Latch
Head Latch
M-8460Se/M-8465Se/M-8485Se/M-8490Se
M-8459Se Only
SATO “Se” Print Engines
Page 2-3
Section 2. Installation
REAR PANEL
EXT Connector
Memory Card
Slot Cover
AC Fuse
Plug-In Interface
Module
AC Input
Connector
Page 2-4
Power On/Off Switch
To turn printer On or Off
Operation Panel
To set up the various configurations and to display
dispensing quantity and the various alarms.
Adjustment Panel
Potentiometers (inside label compartment) to make
setup adjustments.
AC Input Connector
To input 115V 50/60 Hz. Use the power cable
provided.
AC Fuse
To protect the machine from abnormal power input.
Type 15A/250V.
Interface Slot
Slot for installation of Plug-In Interface Module.
EXT Connector
This is an external signal connector for interfacing with
the label applicator system.
Memory Card
Connectors for Optional PCMCIA Memory Cards.
SATO “Se” Print Engines
Section 2. Installation
SWITCHES AND SENSORS
Cover Open Switch
The printer mechanism cover is fitted with a micro
switch. When the cover is opened, this switch is
activated and the printer will stop printing.
Ribbon Motion Sensor
The sensor will react to the carbon ribbon unwind when
approximately 46 feet of ribbon remain. This sensor is
a motion detector that signals the printer when the
ribbon supply is turning. This sensor is used for both
the ribbon end and ribbon near end sensing.
Note: The M-8459Se Direct Thermal print engine does
not use a Ribbon Motion Sensor.
Head Open Switch
When the print head is opened, this switch is activated
and the printer will stop printing.
Label Sensor
This sensor unit contains two sensors for both label
gap and Eye-mark sensing.
A note about LEFT HAND and RIGHT HAND models
The print engines are available in RIGHT HAND and LEFT HAND and models. In Right Hand
models, the label roll is loaded on the right-hand side of the printer, while the Left Hand
models, the label roll is loaded on the left-hand side. However, models sold in the USA are
named according to the direction of label feeding. Thus, Right Hand models feed the label
from the left to the right, and Left Hand models load labels from the right to the left.
SATO “Se” Print Engines
Page 2-5
Section 2. Installation
MEDIA LOADING
Ribbon Loading (not applicable for the M-8459Se)
1. Open the print head by rotating the Head
Latch until the head releases. It is
spring-loaded in the open position.
New Ribbon
2. Place a new ribbon roll on the Ribbon
Unwind Spindle and push it onto the
spindle as far as it will go. Make sure the
ribbon wil unwind from the top of the
roll. Note that all SATO ribbons are
wound face-in (the ink or dull side faces
toward the inside of the roll).
3. Place an empty ribbon core on the Ribbon
Wind Spindle and push it onto the spindle
as far as it will go.
Empty Core
4. Unwind the clear ribbon leader until
about 12 inches of leader/ribbon are off
the roll.
5. Route the ribbon as shown in the Ribbon
Routing Diagram on the inside of the
cover.
6. Tape the end of the ribbon leader to the
empty core so that it will go underneath
the core and over the top (see diagram
on inside of cover).
7. Manually wind approximately three turns
of ribbon on the core.
8. Inspect the ribbon to make sure it is not
folded over or excessively wrinkled as it
passes over the print head.
9. If labels are already loaded, close and
latch the print head.
Page 2-6
SATO “Se” Print Engines
Section 2. Installation
Loading the Label Stock
1. Open the print head by rotating the Head
Latch until the head releases. It is
spring-loaded in the open position.
2. Unlatch the Label Hold Down by lifting up
on the latch. It is spring-loaded in the
open position.
3. Pull the Label Edge Guide all the way out.
4. Remove approximately 18 inches of labels
from the backing liner.
5. Route the label liner under the Label Hold
Down and under the print head and out
the front of the printer.
Label Edge
Guide
Label Hold Down
6. Pull the liner through the printer until the
first label is positioned under the Label
Hold Down.
7. Push the labels in until they contact the
inside edge of the printer, then position
the Label Edge Guide until it lightly
contacts the outside edge of the label
liner.
8. Close and latch the Label Hold Down and
Print Head.
9. Release the Nip Roller Hold Down by
rotating the Nip Roller Latch tab
clockwise. The Nip Roller Hold Down will
swing down.
Label Hold Down
Closed
Labels
10. Route the liner over the peel bar and back
between the Nip Roller Hold Down and
the Nip Roller.
11. Pull the liner tight. Close the Nip Roller
Hold Down by pushing upward until it
latches in place. Make sure the Nip Roller
Latch is securely engaged.
Note: Always check that the backing paper is
taut between Platen Roller and Nip Roller.
Nip Roller Nip Roller
Hold Down
Latch
SATO “Se” Print Engines
Label
Liner
Peel
Bar
Page 2-7
Section 2. Installation
12. Turn the printer on and press the Feed button. It should feed labels until the
first label is peeled and ready for application.
Page 2-8
SATO “Se” Print Engines
Section 2. Installation
ADJUSTING THE LABEL SENSOR
The “Se” printers can position labels using either a label gap (transmissive) or an
Eye-Mark (reflective) sensor. The sensor used is selected by DSW2-2. The gap sensor
position can be adjusted over a limited range. In addition, the signals from the
sensors can be adjusted using the LCD panel to compensate for different liner
opacities and/or Eye-Mark reflectance values.
Print Head
Maximum Width
Maximum Print Width
Gap Sensor Adjustment
Non-Printable Area
I-Mark on Back Side of Liner
Minimum Width = 0.125" (3 mm)
Minimum Length = 0.5" (12 mm)
M-8459Se
M-8460/8465Se
M-8485Se
M-8490Se
Max Label Width
(includes liner)
5.27" (134 mm)
6.5“ (165 mm)
5.27" (134 mm)
5.27" (134 mm)
Max Print Width
4.4" (112 mm)
6.0" (152 mm)
5.0" (128 mm)
4.4" (112 mm)
Gap Sensor
Adjustment Range
0.5" to 2.67"
14 mm to 68 mm
0.5" to 3.25"
14 mm to 82 mm
0.5" to 2.67"
14 mm to 68 mm
0.5" to 2.67"
14 mm to 68 mm)
Non-Print Area
0.12" (3 mm)
0.12" or 0.25"
3 mm or 6.5 mm
0.12" (3 mm)
0.12" (3 mm)
SATO “Se” Print Engines
Page 2-9
Section 2. Installation
ADJUSTING SENSOR POSITION
The label gap (transmissive) sensor can be positioned over a limited . The movable
sensor assembly is mounted on the Label Hold Down and is held in position by two
screws. To adjust the position of the sensor, both screws must be loosened and the
sensor moved to the desired position in the slot, and then the screws retightened.
Adjustments to compensate for different liner opacity is done with the LCD panel.
Sensor Adjust
Slot
Page 2-10
Print Head
(shown open)
Sensor Position
Screws
SATO “Se” Print Engines
Section 2. Installation
OPERATION PANEL
Power On/Off
Switch
LCD Display
Control Switches
& Indicators
Operation Panel
LCD Display
2 Line x 16 Character display.
LABEL LED
Illuminated when label is out.
RIBBON LED
Illuminated when ribbon is out.
Not used on the M-8459Se
ERROR LED
Illuminated when errors have occurred.
ON-LINE LED
Illuminated when printer is On-Line.
LINE Key
Switches the printer On-Line or Off-Line. It can also be
used as a Pause function key to stop label during the
printing process.
FEED Key
To feed one blank label.
DISPLAY
Potentiometer for adjusting the contrast of the LCD
SATO “Se” Print Engines
Page 2-11
Section 2. Installation
DIP SWITCH PANEL
The DIP Switch panel is located inside the cover and contains three 8-position DIP
switches and three adjustment potentiometers. Adjustment procedures for these are
listed in Section 3: Configuration.
DIP Switches
Potentiomenters
Page 2-12
SATO “Se” Print Engines
SECTION 3
CONFIGURATION
PRINTER DIP SWITCH CONFIGURATION
DIP Switch Panels
There are two DIP switches (DSW2 and DSW3) located inside the cover. These
switches can be used to set:
• Thermal transfer or direct thermal mode
• Label sensor enable/disable
• Head check mode
• Hex dump mode
• Single Job or Multi-Job Receive buffer
• Operation mode
In addition, a third DIP switch is located on the RS232C Serial Adapter card and is
used to set the RS232C transmit/receive parameters
Each switch is an eight section toggle switch. The ON position is always to the top. To
set the switches, first power the unit Off, then position the DIP switches. Finally, after
placing the switches in the desired positions, power the printer back on. The switch
settings are read by the printer electronics during the power up sequence. They will
not become effective until the power is cycled.
RS232 Transmit/Receive Setting
Data Bit Selection (DSW1-1). This switch sets the printer to receive either 7 or 8
bit data bits for each byte transmitted.
DSW1
DSW1-1
SETTING
Off
On
8 data bits
7 data bits
ON
OFF
1
2
3
4
5
6
7
8
Parity Selection (DSW1-2, DSW1-3). These switches select the type of parity
used for error detection.
DSW1-2
DSW1-3
SETTING
Off
Off
On
On
Off
On
Off
On
No Parity
Even
Odd
Not Used
SATO “Se” Print Engines
PN 9001073 Rev B
DSW1
ON
OFF
1
2
3
4
5
6
7
8
Page 3-1
Section 3. Configuration
Stop Bit Selection (DSW1-4). Selects the number of stop bits to end each byte
transmission.
DSW1
DSW1-4
SETTING
Off
1 Stop Bit
On
2 Stop Bits
ON
OFF
1
2
3
4
5
6
7
8
Baud Rate Selection (DSW1-5, DSW1-6). Selects the data rate (bps) for the
RS232 port.
DSW1-5
DSW1-6
SETTING
Off
Off
9600
Off
On
19200
On
On
Off
On
38400
57600
DSW1
ON
OFF
1
2
3
4
5
6
7
8
Protocol Selection (DSW1-7, DSW1-8). Selects the flow control and status
reporting protocols. See Section 6: Interface Specifications for more information.
(* Will select the Status 2 protocol if DSW2-8 is ON)
DSW1-7
DSW1-8
SETTING
Off
Off
Rdy/Bsy
Off
On
Xon/Xoff
On
On
Off
On
Bi-Com 3
Bi-Com 4*
DSW1
ON
OFF
1
2
3
4
5
6
7
8
Printer Set Up
Print Mode Selection (DSW2-1). Selects between direct thermal printing on
thermally sensitive paper and thermal transfer printing using a ribbon. Note: This
switch is not used on the M-8459S.
DSW2
DSW2-1
Off
On
SETTING
Therm Xfr
Direct Therm
ON
OFF
1
2
3
4
5
6
7
8
Sensor Type Selection (DSW2-2). Selects between the use of a label gap or a
reflective Eye-Mark detector. See page 2-9 for the location of these sensors.
DSW2-2
Off
On
SETTING
Gap
Eye-Mark
DSW2
ON
OFF
1
Page 3-2
2
3
4
5
6
7
8
SATO “Se” Print Engines
Section 3. Configuration
Head Check Selection (DSW2-3). When selected, the printer will check for head
elements that are electrically malfunctioning.
DSW2
DSW2-3
SETTING
Off
Disabled
On
Enabled
ON
OFF
1
2
3
4
5
6
7
8
Hex Dump Selection (DSW2-4). Selects Hex Dump mode (see page 3-21).
DSW2
DSW2-4
SETTING
Off
On
Disabled
Enabled
ON
OFF
1
2
3
4
5
6
7
8
Receive Buffer Selection(DSW2-5). Selects the operating mode of the receive
buffer. See Section 6: Interface Specifications for more information.
DSW2
DSW2-5
Off
On
SETTING
Single Job
Multi Job
ON
OFF
1
2
3
4
5
6
7
8
Firmware Download (DSW2-6). Places the printer in the Firmware Download
mode for downloading new firmware into flash ROM.
DSW2
DSW2-6
Off
On
SETTING
Disabled
Enabled
ON
OFF
1
2
3
4
5
6
7
8
7
8
Protocol Code Selection (DSW2-7). Selects the command codes used for
protocol control. Refer to page E-1 for more information.
DSW2
DSW2-7
SETTING
Off
On
Standard
Non-Std
ON
OFF
1
2
3
4
5
6
M8400S Emulation Mode (DSW2-8). For emulating earlier series software
commands. Should be used only if problems are encountered when using existing
software. This switch will also affect the settings selected by DSW1-7 and DSW1-8.
DSW2
DSW2-8
SETTING
Off
On
Disabled
Enabled
ON
OFF
1
SATO “Se” Print Engines
2
3
4
5
6
7
8
Page 3-3
Section 3. Configuration
Backfeed Sequence (DSW3-1). Backfeed is used to correctly position the label for
application and then retract the next label to the proper print position. This operation
can be performed immediately after a label is printed and used, or immediately prior
to the printing of the next label.
DSW3-1
Off
On
DSW3
SETTING
Before
After
ON
OFF
1
2
3
4
5
6
7
8
Label Sensor Selection (DSW3-3). Enables or disables the Label Sensor. If the
Sensor is enabled, it will detect the edge of the label and position it automatically. If
it is disabled, the positioning must be under software control using Line Feed
commands.
DSW3
DSW3-3
SETTING
Off
On
Sensor Used
Not Used
ON
OFF
1
2
3
4
5
6
7
8
Back-Feed Selection (DSW3-4). When Back-Feed is enabled, the printer will
position the last printed label for dispensing and retract it before printing the next
label. The amount of backfeed offset is adjustable .
DSW3
DSW3-4
SETTING
Off
Enabled
On
Disabled
ON
OFF
1
2
3
4
5
6
7
8
External Signal Interface. See Section 6: Interface Specifications for information
EXT Print Start Signal Selection (DSW3-5). Allows an external device to
initiate a label print for synchronization with the applicator. See Section 6: Interface
Specifications for a description of the signal level and requirements When DSW3-5 is
On, the unit is in the Continuous print mode, Backfeed is disabled and External
Signals are ignored.
DSW3
DSW3-5
SETTING
Off
On
Enabled
Disabled
ON
OFF
1
Page 3-4
2
3
4
5
6
7
8
SATO “Se” Print Engines
Section 3. Configuration
External Signal Type Selection (DSW3-6, DSW3-7). Both the polarity and
signal type (level or pulse) of the external print synchronizing signal can be selected.
See page 6-19 for a definition of signal types.
DSW3-6
DSW3-7
SETTING
Off
Off
Type 4
Off
On
Type 3
On
On
Off
On
Type 2
Type 1
DSW3
ON
OFF
1
2
3
4
5
6
7
8
Repeat Print via External Signal (DSW3-8). Allows the applicator to reprint
the current label in the print buffer. See Section 6: Interface Specifications for a
description of the signal requirements.
DSW3-8
SETTING
Off
Disabled
On
Enabled
DSW3
ON
OFF
1
SATO “Se” Print Engines
2
3
4
5
6
7
8
Page 3-5
Section 3. Configuration
DEFAULT SETTINGS
SWITCH SELECTIONS
All switches are placed in the Off default position for shipping. This will result in the
following operating configuration:
8 data bits, no parity, 1 Stop bit, 9600 Baud
Ready/Busy
Gap Sensor
Multi Job
Batch/continuous
Sensor Used
Enabled
Enabled
Communications:
Protocol:
Sensor:
Receive Buffer:
Mode:
Label Sensor:
Backfeed:
External Signals:
SOFTWARE DEFAULT SETTINGS
The printer stores the software settings upon receipt and uses them until they are
again changed by receipt of a command containing a new setting. These settings are
stored in non-volatile memory and are not affected by powering the printer off. The
printer may be reset to use the default software settings by depressing the LINE and
FEED keys simultaneously while powering the printer on. This will result in the
following default configuration:
Print Darkness
Print Speed
Print Reference
M-8459Se
M-8460/8465Se
M-8485Se
M-8490Se
3
2
2
2
4 in. per sec.
6 in. per sec.
6 in. per sec.
6 in. per sec.
Vertical = 0000, Horizontal = 0000
Zero
Slash
Auto On Line
Enabled
Once the default operation is completed, a DEFAULT COMPLETED message will be
displayed on the LCD panel. The printer should be powered off while this message is
being displayed (or after the beep is heard. This saves the default settings in the
non-volatile memory where they will be automatically loaded the next time the
printer is powered on.
DEFAULT
COMPLETED
Page 3-6
SATO “Se” Print Engines
Section 3. Configuration
POTENTIOMETER ADJUSTMENTS
PITCH
After the pitch has been set with the LCD Control Panel, it is sometimes desirable to
make minor adjustments. This can be done using the PITCH potentiometer on the
front panel. This potentiometer is set at the factory so that it has a range of +/- 3.75
mm. The midpoint setting should have no effect on the pitch. Turning the
potentiometer all the way clockwise should move the print position 3.75 mm up
towards the top edge of the label. Turning it all the way counterclockwise should
move the print position down 3.75 mm.
1. While depressing the FEED key on the front panel, power the printer on.
2. When you hear one beep from the printer, release the FEED key and the printer
will display on the LCD panel a message asking what type of Test Label you want
to print.
3. Use the LINE key to step to the Configuration selection and press the FEED key
to accept the selection.
4. Use the LINE key to select the Test Label Size. After the size is selected, press the
FEED key to accept the selection and the printer will begin to print test labels
continuously.
5. Adjust the PITCH potentiometer on the front panel until the first print position is
at the desired location on the label. If the potentiometer does not have enough
range, then you will have to change the pitch setting using the front panel display.
6. Press the FEED key to stop the printer.
7. To exit the Test Label mode, power the printer off andthen back on.
Adjusting the PITCH potentiometer will affect the stop position of the label.
BACKFEED OFFSET
When a label is printed it must be correctly positioned for dispensing and application.
The Backfeed adjustment is used to position the label so that it is fully dispensed and
ready for application. It may then be necessary to reposition the next label before
printing. The Backfeed (repositioning of the label) operation is enabled if DSW3-4 is
in the Off position. If Backfeed is enabled, placing DSW3-1 is in the Off position will
cause the backfeed operation to be performed immediately before each label is
printed. If DSW3-1 is in the On position, the backfeed operation is performed as soon
as the dispensed label has been printed and taken from the printer.
The amount of backfeed is controlled by the OFFSET potentiometer on the DIP
Switch Panel inside the cover. When turned all the way counterclockwise, the amount
of backfeed is +3.75 mm, and -3.75 mm when turned all the way counterclockwise.
1. Turn the printer on.
SATO “Se” Print Engines
Page 3-7
Section 3. Configuration
2. Press the LINE key to place the printer in the Off Line status.
3. Press the FEED key to feed out a blank label.
4. Adjust the position using the OFFSET potentiometer on the front control panel
and feed another label by depressing the FEED key. Repeat this procedure until
the label is fully released from the liner.
DISPLAY
This potentiometer is used to adjust the contrast of the LCD display for optimum
viewing under various lighting conditions.
PRINT
The PRINT potentiometer is used to adjust the amount of heat (i.e., power) applied to
the head for printing. It provides a continuous range of adjustment. Maximum print
darkness is obtained by turning the potentiometer all the way clockwise and a
maximum counterclockwise setting will give the lightest print.
NOTE: The PRINT potentiometer adjustment will affect the darkness in all of the
command code speed and darkness ranges.
Page 3-8
SATO “Se” Print Engines
Section 3. Configuration
LCD PANEL PRINTER CONFIGURATION
The LCD Panel is used by the operator in conjunction with the LINE and FEED
switches to manually enter printer configuration settings. Many of these settings can
also be controlled via software commands and in the case of conflict between
software and control panel settings, the printer will always use the last valid setting. If
you load a label job that includes software settings and then enter a new setting via
the LCD panel, the manually set values will be used by the printer. If you set the
values manually and then download a job with software settings, the software settings
will be used.
There are seven modes of operation. To enter the desired mode, the KEY SEQUENCE
combination listed in the table below must be performed. The initial LCD display
message is shown for each mode.
MODE
KEY SEQUENCE
INITIAL DISPLAY
Normal
POWER
ONLINE
QTY:000000
Advanced
LINE + POWER
ADVANCED MODE
Test Print
FEED + POWER
TEST PRINT MODE
CONFIGURATION
Default Setting
LINE + FEED + POWER
DEFAULT SETTING
YES
NO
Clear Non-Standard Protocol
DSW2-7 ON + LINE + FEED
+ POWER
ALT. PROTOCOL
Protocol Code Download
Hex Dump of buffer
Flash Download
USER DOWNLOAD
DSW2-4 ON + POWER
ONLINE
QTY:000000
Boot Download
DSW2-6 ON + FEED
+LINE + POWER
Hidden
DSW2-4 ON + FEED
+ POWER
SATO “Se” Print Engines
DEFAULT COMPLETE
DSW2-7 ON + POWER
DSW2-6 ON
PAGE
FLASH DOWNLOAD
READY
BOOT DOWNLOADER
PRESS FEED KEY
HIDDEN MODE
Page 3-9
Section 3. Configuration
NORMAL MODE
The printer initially powers on in the ONLINE mode. The user can access the User
Settings using the following procedures.
V 05.A4.01.02
INITIALIZING
Displays the firmware during the initialization.
ONLINE
QTY:000000
The LCD will display the ONLINE status on the top line and
the bottom line will contain the label quantity (QTY) status.
The messsge will be changed to OFFLINE whenever the
printer is switched offline by pressing the LINE key. As soon a
print job is received, the quantily line will indicate the number
of labels to be printed. As soon as the label job begins to print,
the display will indicate the number of labels in the print job
that remains to be printed.
OFFLINE
Press the LINE key once. When the display changes to
OFFLINE, press the FEED and LINE keys simultaneously for
more than one second.
000000
PRINT DARKNESS
1(L)
2(M)
3(H)
The LCD now displays the Print Darkness selections. The
current setting is indicated by a cursor over one of the range
settings. There are 3 possible selections (except for the
M-8459Se which has 5 possible selections). The lowest
setting represents the lightest print and the highest setting the
darkest print.
1. Press the LINE key to step the cursor to the desired setting.
2. Once the correct setting is underlined, press the FEED key
to accept the selection and step the display to the next
adjustment.
PRINT SPEED
4 6 8 10 12
The print speed selections are dependent upon the printer
model. The current setting is indicated by the underline cursor.
1. Use the LINE key to step the cursor to the desired setting.
2. Once the correct setting is selected, press the FEED key to
accept the selection and step the display to the next
adjustment.
M-8459Se
M-8485Se
M-8460Se/8465Se
M-8490Se
2 ips
4 ips
4 ips
3 ips
6 ips
6 ips
4 ips
8 ips
8 ips
5 ips
10 ips
12 ips
Page 3-10
SATO “Se” Print Engines
Section 3. Configuration
PITCH OFFSET
+ 00mm
The label Pitch is the distance from the leading edge (the
edge that comes out of the printer first) of a label and the
leading edge of the next label. The leading edge position of
the label can be adjusted relative to the print head +/- 49mm
in increments of 1mm. Once the position is set, it can be fine
adjusted +/- 3.75mm using the PITCH potentometer on the
Adjustment Panel.
1. The cursor will initially be positioned over the Pitch Direction
setting. Pressing the LINE key will step the setting to the
positive (+) or negative (-) selection. A positive selection
moves the leading edge of the label forward (away from the
print head) while a negative selection moves the leading
edge of the label back into the mechanism.
2. Once the correct direction is selected, pressing the FEED
key will accept the setting and advance the cursor to the
Offset selection.
3. Use the LINE key to step the first digit of the counter to the
desired setting. The display will increment one step each
timethe LINE key is pressed. The reading will advance to a
setting of 4 after which it will automatically wrap and start at
0 again.
4. Press the FEED key to accept the setting and advance the
cursor to the second digit. Again use the LINE key to step to
the desired setting. Once it is correct, pressing the FEED
key will step to the next adjustment.
You may wish to print a test label after completing the
adjustments to ensure they are correct.
ABCDEFG
ABCDEFG
ABCDEFG
Moved with negative
(-) offset to print on
leading edge of the
label
Leading edge of the
label as detected by
the sensor
Original (0 offset) first
line print position
Moved with positive
(+) offset to print on
trailing edge of label
SATO “Se” Print Engines
Page 3-11
SEND BACK DATA
YES
NO
This function is valid when the printer buffer has been set
to operate on a single-item basis, where each print job is
processed one at a time. DSW2-5 must be set to ON for
this mode.
SEND BACK DATA
TRANSMITTING
Use the LINE key to select YES or NO (default), followed
by pressing the FEED key to confirm the selection.
SEND BACK DATA
COMPLETED
CANCEL PRINT JOB
YES
NO
CANCEL PRINT JOB
CURRENT ALL
If this function is set to YES, then the printer will, in the
event of a printing error and taken OFFLINE, send back
the most recent print job data processed/printed, back to
the host for verification. This is useful for diagnosing
programming errors. When data sendback happens, the
TRANSMITTING message appears, followed by a
COMPLETED message upon successful sending of the
print job data back to the host computer.
If the printer has a print job(s) in memory, selecting
YES will cause the job(s) to be cleared. The default
selection is NO. Be sure you want to cancel the print
job(s) before selecting yes as the job(s) cannot be
recovered and will have to be retransmitted tyo the
printer.
1. Use the LINE key to step the cursor to either the YES
or NO selection.
2. Next, you can select Current to cancel the current
print job. If not print job is currently in process, the
next print job will be cancelled. Selecting ALL
cancels all queued print jobs (if any).
3. Once the correct setting is selected, pressing the
FEED key will accept the setting.
4. After the print job(s) have been cleared from
memory, the printer will display a COMPLETED
message for 3 seconds and then return to the initial
ONLINE Normal Mode.
CANCEL PRINT JOB
COMPLETED
Page 3-12
5. If you wish to change any of the settings, you
must enter the User Settings mode again by
taking the printer OFFLINE and pressing the
LINE and FEED keys.
SATO “Se” Print Engines
Section 3. Configuration
ADVANCED MODE
An Advanced Mode is provided to make adjustments that require only occasional
changes. Since they affect the basic operation of the printer, the procedure for
entering this mode is designed to prevent someone from accidently changing the
settings.
ADVANCED MODE
DARKNESS RANGE
A B
ZERO SLASH
YES
NO
The Advance Mode is entered by pressing the LINE key while
simultaneously turning power on. The printer will emit one long
beep after which the LINE key is released.
The Advance Mode is entered by pressing the LINE key while
simultaneously turning power on. The printer will emit one long
This setting determines if a zero is printed with a slash or
without a slash. This setting can also be controlled via
software commands. When YES is selected (default), the
printer internal fonts will have a slash through the center of
the zero character.
1. Use the LINE key to step the cusor to either the YES or NO
selection.
2. Once the correct setting is selected, pressing the FEED key
will accept the setting and advance the display to the Auto
Online display.
AUTO ONLINE
YES
NO
This setting determines the mode in which the printer powers
up. If the YES selection is made, the printer powers up in the
ON LINE mode and is ready to print. If NO is selected, the
printer powers up in the OFF LINE mode and must be
manually placed in the ON LINE mode by pressing the LINE
key before it is ready to print.
1. Use the LINE key to step the cursor to either the YES
(default) or NO selection.
2. Once the correct setting is selected, pressing the FEED key
will accept the setting and advance the display to the Print
Offset display.
SATO “Se” Print Engines
Page 3-13
Section 3. Configuration
PRINT OFFSET
V:+0000
H:+0000
Vertical Offset is the distance down from the leading edge (the
edge of the label that comes out of the printer first) to the first
vertical print position. A positive setting moves the label edge
out of the printer while making it negative moves it bsack into
the printer. Horizontal Offset is distance that the label image is
shifted either to the right or left on the label. The image is
shifted to the left (towards the inside edge of the label) for a
positive setting and it is shifted to the right (towards the
outside edge of the label) for a negative setting. This setting
changes the base reference point for all subsequent label
jobs. It’s effect is identical to the <ESC>A3 Base Reference
point command. Since the printer moves the label in discrete
steps equal to the size of the print dot, the units of measure for
Vertical and Horizontal Offset distance is dots. The maximum
values that can be set for each is +/-800.
1. Use the LINE key to step the counter to the desired setting.
The display will increment one step for each time the LINE
key is pressed. If the LINE key is held pressed for more
than two seconds, it will automatically go into the fast scroll
mode. The reading will advance to the maximum setting of
800 after which it will automatically wrap and start at “000”
again. The range
2. Once the setting is correct, pressing the FEED key will
accept the setting and advance to the next display.
Note: This setting can be overriden by the Base Reference
Point Command.
HEAD DOT DENSITY
100 150 300
This selection only appears on the M-8490Se and M-8465Se
when the DSW2-8 = On, and a 300dpi print head has been
installed. It allows the user to select the print density.
1. Use the LINE key to step the underline cursor to the desired
selection.
2. Once the underline cursor is under the desired selection,
pressing the FEED key will accept the setting and advance
the display
CALENDAR CHECK
YES
NO
If the optional calender chip has been installed in the printer,
this menu appears. The default is No.
SET CALENDAR
YES
NO
Similarly, the Set Calendar appears (if the chip is installed)
allowing the date and time to be set manually using the LCD
Display or via the <ESC>WT Calendar Set command. The
last setting, set either manually via software command,
received by the printer will be the value used. The format of
the display is YY/MM/DD hh:mm
(Year/Month/Day/hours:minutes).The date format is fixed and
cannot be changed.
To set the Calendar, press the LINE key until the cursor is
over YES. If the Calendar feature is to be disabled, press the
LINE key until the cursor is underneath NO. When the desired
setting is selected, press the FEED key.
Page 3-14
SATO “Se” Print Engines
Section 3. Configuration
CALENDAR
00/00/00
00:00
1. Year - The first display shown will have the cursor over the
two digit year selection. You can scroll through the dates by
pressing the LINE key. The year number will increase by
one each time the LINE key is pressed until it reaches its
maximum legal value (i.e., “99” for the year digits) at which
point it will wrap around to the “00” setting.
2. Month - After you have set the correct year, pressing the
FEED key will advance the cursor to the two digit Month
position. You can scroll through the numbers corresponding
to the month by pressing the LINE key. The month number
will increase by one each time the LINE key is pressed until
it reaches a value of “12” at which point it will wrap around to
the “01” setting.
3. Day - After you have set the correct month, pressing the
FEED key will advance the cursor to the two digit Day
position. You can scroll through the numbers corresponding
to the month date by pressing the LINE key. The date
number will increase by one each time the LINE key is
pressed until it reaches a value of “31” at which point it will
wrap around to the “01” setting.
4. Hour - After you have set the correct date, pressing the
FEED key will advance the cursor to the two digit Hour
position. You can scroll through the numbers corresponding
to the hour (using a 24 hour clock) by pressing the LINE
key. The hour number will increase by one each time the
LINE key is pressed until it reaches a value of “24” at which
point it will wrap around to the “01” setting.
5. Minute- After you have set the correct hour, pressing the
FEED key will advance the cursor to the two digit Minute
position. You can scroll through the numbers corresponding
to the hour by pressing the LINE key. The minute number
will increase by one each time the line key is pressed until it
reaches a value of “60” at which point it will wrap around to
the “01” setting.
6. After you have set the minutes, pressing the FEED key will
accept the setting and advance to the Ignore CR/LF
selection.
IGNORE CR/LF
YES
NO
This selection tells the printer to strip out all carriage
return/line feed pairs (CRLF ) from the data stream, including
graphics and 2D bar codes. It is used primrily to maintain
compatibility with earlier models of SATO printers.
1. Use the LINE key to step the underline cusor to either the
YES or NO (default) selection.
2. Once the correct setting is underlined, pressing the FEED
key will accept the setting and advance the display to the
Character Pitch display.
CHARACTER PITCH
PROP
FIXED
This selection allows you to set the default character pitch to
either fixed character spacing or proportional character
(default) spacing.
1. Use the LINE key to step the cursor to the desired setting.
2. Once the correct setting is selected, pressing the FEED key
will accept the setting and the display will return to the
Advanced Mode display.
SATO “Se” Print Engines
Page 3-15
Section 3. Configuration
HEAD CHECK
NORMAL BARCODE
This function causes the printer to perform a check of the print
head when printing either normal text/graphics or when
printing barcodes only. Select Barcode if you wish to use
barcodes for the head check. Otherwise, select Normal.
MODE SELECT
XML SBPL
Use this menu to select whether the printer will be supporting
the SBPL (default) printer language, or XML, which is the
standard language for Oracle and SAP systems.
STORAGE MEDIA
CARD ROM (INT)
Use this menu to choose whether to store user data in the
memory card or in the printer’s internal memory.
If the XML option was selected in the previous menu, this
function will automatically format the memory storage area.
When XML data is received, it will be stored in the area select
ed by the command CC1 or CC2.
The default setting is CARD.
ADVANCED MODE
Page 3-16
The menu cycles back to the start screen of the Advanced
Mode. To exit this mode, turn the printer OFF and then
ON again.
SATO “Se” Print Engines
CARD MODE
The Card Mode allows the operator to manage the Expanded Memory (PCMCIA Card
or Internal Expanded Flash ROM).
V 05.A4.01.02
INITIALIZING
Displays the firmware during the initialization.
ADVANCED MODE
The Card Mode is entered from the Advanced Mode display
by pressing the LINE key once.
CARD MODE
The Card Mode display indicates that the printer is in the Card
Mode. To advance to the first selection, press the FEED key.
MEM SELECT (CC1)
CARD MEMORY
This selection determines which type of optional expanded
memory will be addressed as “CC1" in the command
streams.The CARD selection specifies the optional PCMCIA
card as CC1 and the optional Expanded Flash ROM as CC2.
The Memory selection specifies the optional Expanded Flash
ROM as CC1 and the optional PCMCIA card as CC2.
1. Step the cursor to the desired selection using the LINE key.
2. Once the cursor is positioned over the desired selection,
press the FEED key to accept the selection and advance
the display.
CARD->MEMORYCOPY
TRUETYPEFONT Y/N
This selection allows you to copy TrueType fonts from the
PCMCIA Memory card installed in the Memory Card slot on
the rear of the printer to the optional Flash ROM.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to the Card to
Memory SATO Font Copy mode.
COPY START
YES
NO
2. Confirm your selection by stepping the cursor to the Yes
selection. If you select No, the display will return to the
previous selection.
TRUETYPEFONTCOPY
COPYING
3. Press the FEED key to accept the selection. If Yes was
selected the copy process will start.
TRUETYPE FONTCOPY
COMPLETED
4. Once the copy process is completed, press the FEED key
to step the display.
CARD COPY/FORMAT
XXXXXXX ERROR
5. If an error is encountered in the copy process, one of the
following messages will be displayed on the second line:
R/W Error
Indicates a Read/Write error occured
No Card Error
Indicates no card was recognized
Mem Full Error
Indicates that there is insufficient
memory available.
SATO “Se” Print Engines
Page 3-17
Section 3. Configuration
CARD->MEMORYCOPY
SATOFONT
Y/N
This selection allows you to copy SATO fonts from the
PCMCIA Memory card installed in the Memory Card slot on
the rear of the printer to the optional Flash ROM.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to the Card to
Memory Copy All mode.
COPY START
YES
NO
2. Confirm your selection by stepping the cursor to the Yes
selection. If you select No, the display will return to the
previous selection.
SATO FONT COPY
COPYING
3. Press the FEED key to accept the selection. If Yes was
selected the copy process will start
SATO FONT COPY
COMPLETED
4. Once the copy process is completed, press the FEED key
to step the display.
CARD COPY/FORMAT
XXXXXXX ERROR
5. If an error is encountered in the copy process, one of the
following messages will be displayed on the second line:
R/W Error
Indicates a Read/Write error occured
No Card Error
Indicates no card was recognized
Mem Full Error
Indicates that there is insufficient
memory available.
CARD->MEMORYCOPY
ALL
Y/N
This selection allows you to copy the entire contents from the
PCMCIA Memory card installed in the Memory Card slot on
the rear of the printer to the optional internal Expanded
Memory.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to the Card to
Memory Copy All mode.
COPY START
YES
NO
2. Confirm your selection by stepping the cursor to the Yes
selection. If you select No, the display will return to the
previous selection.
CARD->MEMORY
COPYING
3. Press the FEED key to accept the selection. If Yes was
selected the copy process will start
CARD-.MEMORY
COMPLETED
4. Once the copy process is completed, press the FEED key
to step the display.
CARD COPY/FORMAT
XXXXXXX ERROR
5. If an error is encountered in the copy process, one of the
following messages will be displayed on the second line:
R/W Error
Indicates a Read/Write error occured
No Card Error
Indicates no card was recognized
Mem Full Error
Indicates that there is insufficient
memory available.
MEMORY->CARDCOPY
ALL
<0MB> Y/N
This selection allows you to copy the entire contents of the
optional Expanded Memory to the PCMCIA Memory card
installed in the Memory Card slot on the rear of the printer.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to the Card to
Memory Copy All mode.
Page 3-18
SATO “Se” Print Engines
Section 3. Configuration
COPY START
YES
NO
2. Confirm your selection by stepping the cursor to the Yes
selection. If you select No, the display will return to the
previous selection.
MEMORY->CARDCOPY
COPYING
3. Press the FEED key to accept the selection. If Yes was
selected the copy process will start
MEMORY->CARDCOPY
COMPLETED
4. Once the copy process is completed, press the FEED key
to step the display.
CARD COPY/FORMAT
XXXXXXX ERROR
5. If an error is encountered in the copy process, one of the
following messages will be displayed on the second line:
R/W Error
Indicates a Read/Write error occured
No Card Error
Indicates no card was recognized
Mem Full Error
Indicates that there is insufficient
memory available.
CARD->MEMORYCOPY
PROGRAM
Y/N
This selection allows the user to copy printer firmware from
the PCMCIA Memory Card to the printer.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to the mode
display.
COPY START
YES
NO
2. Confirm your selection by stepping the cursor to the Yes
selection. If you select No, the display will return to the
previous selection.
CARD->MEMORY
COPY COPYING
3. Press the FEED key to accept the selection. If Yes was
selected the copy process will start
CARD->MEMORYCOPY
COMPLETED
4. Once the copy process is completed, press the FEED key
to step the display.
CARD COPY/FORMAT
XXXXXXX ERROR
5. If an error is encountered in the copy process, one of the
following messages will be displayed on the second line:
R/W Error
Indicates a Read/Write error occured
No Card Error
Indicates no card was recognized
Mem Full Error
Indicates that there is insufficient
memory available.
MEMORY->CARDCOPY
PROGRAM
Y/N
This selection allows the user to copy the current firmware
installed in the printer to a PCMCIA Memory Card.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to the mode
display.
COPY START
YES
NO
2. Press the FEED key to accept the selection. If Yes was
selected the copy process will start. If you select No, the
display will return to the previous selection.
MEMORY->CARDCOPY
COMPLETED
3. Once the copy process is completed, press the FEED key
to step the display.
SATO “Se” Print Engines
Page 3-19
Section 3. Configuration
CARD COPY/FORMAT
XXXXXXX ERROR
4. If an error is encountered in the copy process, one of the
following messages will be displayed on the second line:
R/W Error
Indicates a Read/Write error occured
No Card Error
Indicates no card was recognized
Mem Full Error
Indicates that there is insufficient
memory available.
CARD FORMAT
YES
NO
Before a PCMCIA card can be used, it must be formatted.
Note: Formatting a card destroys all data currently stored on
the card.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will enter the Card Format
mode. If No is selected, the display will advance to the
mode display.
MEMORY FORMAT
YES
NO
Before the internal Expanded Memory can be used, it must be
formatted.
Note: Formatting the Memory will destroy any stored data.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will enter the Memory Format
mode. If No is selected, the display will advance to the
mode display.
CARD MODE
Page 3-20
To exit the Card Mode, power the printer off and then back on.
SATO “Se” Print Engines
SERVICE MODE
The Service Mode allows the operator to set up the basic operation parameters of the
printer.
V 05.A4.01.02
INITIALIZING
Displays the firmware during the initialization.
ADVANCED MODE
The Service Mode is entered from the Advanced Mode display
by pressing the LINE key once.
SERVICE MODE
The Service Mode display indicates that the printer is in the
Card Mode. To advance to the first selection, press the FEED
key.
GAP
INPUT
[X.XXV]
The “Se” Series printers determine the location of the leading
edge of the label by measuring the difference between light
levels when it sees either a label edge or a black “EYE” mark.
This adjustment allows you to manually set the threshold
voltage level, between the maximum and minimum light levels.
DIP switch DSW2-2 selects the sensor type. If DSW2-2 is in
the OFF position, the setting will be for a See-Thru (or Gap)
sensor and the LCD will display “GAP” on the top line along with
the current setting. If DSW2-2 is in the ON position, the LCD
will display “EYE” on the top line with its current setting. If the
value entered for the bottom line setting is “0.0V”, then the
printer will automatically calculate the setting when the first
label is fed after the printer is powered on or the head is
closed. There are some instances where the automatically
calculated value must be adjusted to ensure reliable label
feeding, such as when the backing opacity or the reflectance
of the EYE mark varies significantly within a roll of labels or
between label rolls. In these instances the value should be set
using the following procedures.
GAP
INPUT
[X.XXV]
GAP - When setting the “gap” threshold, the voltage shown on
the top line of the display must be measured with nothing but
the backing in the sensor and then again with a label still
attached to the backing. The formula to be used for setting the
threshold is:
(High Voltage Level + Low Voltage Level) x 0.5 = Start Value
1. Insert a label still attached to the backing into the sensor
and close the Label Hold-Down. Record the voltage shown
on the top line of the LCD panel. This line should have the
message “GAP” on the top line (DIP switch DSW2-2 =
OFF). Make sure the label is all the way under the sensor.
2. Strip the label from the backing and insert the backing strip
under the sensor and close the Label Lid. Record the
voltage shown on the top line of the LCD panel. The voltage
ranges measured should be within the following ranges:
Backing with label = 2.0V to 3.5V
Backing without label = Less than 1.0V
If the measured values are outside this range, you may have
trouble in finding a value that will work properly under all
conditions. If this is the case, a higher quality label may be
needed to get adequate performance.
SATO “Se” Print Engines
Page 3-21
Section 3. Configuration
3. Calculate the starting point voltage using the formula.
4. Use the LINE key to step the counter to the desired setting.
The display will increment one step for each time the LINE
key is pressed. If the LINE key is held pressed for more
than two seconds, it will automatically go into the fast scroll
mode. The reading will advance to a setting of 4.9 (the
maximum voltage) after which it will automatically wrap and
start at “0.0” again. If a value of “0.0” is set, the printer will
automatically set the level each time the printer is powered
on with labels loaded and the head is closed.
5. Once the setting iscorrect, pressing the FEED key will
accept the setting and advance the next display.
EYE
INPUT
[X.XXV]
[X.XV]
EYE - When setting the “eye” threshold, the voltage must be
measured with nothing but the label under the sensor and
then again withthe printed “eye” mark under the sensor. The
formula for this is:
(High Voltage Level + Low Voltage Level) x 0.5 = Start Value
1. Insert a label into the sensor and close the Label
Hold-Down. Make sure the printed “eye” mark is not under
the sensor. Record the voltage shown on the top line of the
LCD panel. This line should have the message “EYE” on the
top line (DIP switch DSW2-2 = ON).
2. Now pull the label forward until the “eye” mark is positioned
under the sensor (the voltage reading should be at its
highest point). Record the voltage shown on the top line of
the LCD panel. The voltage ranges measured should be
within the following ranges:
Eye-Mark = 2.5V to 3.5V
Label Only = Less than 1.0V
If the measured values are outside this range, you may
have trouble in finding a value that will work properly under
all conditions. If this is the case, a higher quality label may
be needed to get adequate performance.
3. Calculate the starting point voltage using the formula.
4. Use the LINE key to step the counter to the desired setting.
The display will increment one step for each time the LINE
key is pressed. If the LINE key is held pressed for more
than two seconds, it will automatically go into the fast scroll
mode. The reading will advance to a setting of 4.9 (the
maximum voltage) after which it will automatically wrap and
start at “0.0” again. If a value of “0.0” is set, the printer will
automatically set the level each time the printer is powered
on with labels loaded or the head is closed.
5. Once the setting is correct, pressing the FEED key will
accept the setting and advance to the Online Feed display.
Page 3-22
SATO “Se” Print Engines
Section 3. Configuration
AUTO ONLINE FEED
YES
NO
This selection specifies whether or not the printer will feed a
label when it is placed in the Online mode.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will feed a blank label anytime it
enters the Online mode. If No (default) is selected, the
display will advance to the mode display.
FEED ON ERROR
YES
NO
This selection specifies whether or not the printer will feed a
label when an error condition is cleared..
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will feed a blank label anytime
an error condition is cleared. If No (default) is selected,
the display will advance to the mode display.
REPRINT W/FEED
YES
NO
This selection specifies whether or not the printer will print
the last printed label stored in memory when the FEED key is
pressed in the Normal Online mode.
1. Use the LINE key to step the cursor to desired setting. If
Yes is selected, the printer will reprint the last label when
the FEED key is pressed when the printer is Online. If the
printer is Offline, pressing the FEED key will feed a blank
label. If No is selected, the display will advance to the
next display.
CALENDAR REPRINT
YES
NO
If the previous Reprint W/Feed option is set to Yes, and
DSW3-8 is ON, then this menu appears. Set Yes (default) to
have the current calendar date/time to appear on the printed
labels. Select No if you do not want calendar date/time
information in the reprint.
FORWARD/BACKFEED
DISTANCE DEFAULT
This display will only appear Backfeed is enabled (DSW3-4
= OFF). The maximum backfeed distance is 255 mm.
1. Use the LINE key to select either the Default or the Manual
selection. If Default is selected, the display steps to the
next display.
FORWARD/BACKFEED
DISTANCE XXXmm
2. If Manual setting is selected, use the LINE key to advance
the distance to the desired setting. Each time the LINE
key is pressed, the Distance will advance 1 mm. The
maximum distance is 255 mm.
3. Once the desired distance is set, press the FEED key to
accept the setting and step to the next display.
EXT PIN 9 SELECT
MODE1
MODE2
This selection allows the user to select the conditions that
cause the signal on Pin 9 of the EXT connector to be true. If
Mode1 is selected, pin 9 will be true when the printer is
ready to print, i.e. it is Online and has a print job loaded (a
quantity of labels to be printed on the display). If Mode 2 is
selected, pin 9 will be true if the printer is Online.
1. Use the LINE key to step the cursor to the desired setting.
2. Once the desired setting is selected, press the FEED key
to accept the setting and step to the next display.
SATO “Se” Print Engines
Page 3-23
Section 3. Configuration
WEB ACCELERATION
FAST NORMAL
This selection allows the printer to use either a Normal or Fast
web acceleration. Large, heavy, label rolls should use the
Normal selection while smaller, lighter rolls can use the Fast
selection.
1. Use the LINE key to step the cursor to the desired setting.
2. Once the desired setting is selected, press the FEED key to
accept the setting and step to the next display.
EURO CODE
D5
This selection allows the user to specify the dexadecimal code
for the character which is replaced with the Euro Character.
The default is D5H.
1. The cursor should be positioned over the first digit
selection. Use the LINE key to step to the desired setting.
2. Press the FEED key to advance the cursor to the second
digit of the desired hexacecimal code.
3. Press the LINE key to step to the desired setting.
4. When the setting is correct, press the FEED key to accept
the setting and step to the next display.
SELECT LANGUAGE
ENGLISH
This selection allows the user to select the character set used
by the printer. The selections are English, French, German,
Spanish, Italian and Portuguese.
1. Press the LINE key to advance to the desired languarge
setting.
2. When the setting is correct, press the FEED key to accept
the setting and step to the next display.
PRIORITY SETTING
COMMAND LCD
This selection allows the user to assign a priority for Print
Darkenss, Print Speed and Print Offset setting methods. If
LCD is selected, the setting established via the LCD
display/menu system will be used for an incoming label job,
regardless of any different command settings. If Command is
selected, any commands in the label job will take precedence
and be used for printing the job.
1. Use the LINE key to step to the desired priority.
2. Once the desired setting is selected, press the FEED key to
accept the setting and step to the next display.
Page 3-24
IGNORE CAN/DLE
YES
NO
If the printer is placed in the Multi-Item Buffer Mode (DSW2-5
= OFF), the user can chose to ignore CAN (18H) and DLE
(10H) commands used in bi-directional communications (see
Section 6: Interface Specifications). If the Single Item Buffer
Mode is chosen (DSW2-5 = ON), this display will be skipped.
RIBBON NEAR END
ENABLE DISABLE
This selection is used to enable (default) or disable the
printer’s sensing of whether a ribbon roll is reaching the end
of its ribbon supply. Use the LINE key to select either option,
and then press the FEED key to confirm the selection.
SATO “Se” Print Engines
Section 3. Configuration
LABEL RE-DETECT
ENABLE DISABLE
This selection allows the user to disable the feeding of a blank
label upon power up. If Enable (default) is selected, the printer
will automatically feed a label until it detects a label end. This
will correctly position the next printed label under the print
head. If Disable is selected, the printer will not try to detect the
next label and the operator is responsible for ensuring that the
label is correctly positioned before printing.
IEEE1284
ACK SIGNAL
If the printer is placed in the Single Item Buffer Mode (DSW2-5
= ON), this selection allows the user to set the width of the
IEEE1284 ACK pulse. In the Multi-Item Buffer Mode, this
display will be skipped.The range is 0.5 µsec to 10 µsec.
00.5
1. Use the LINE key to step the display to the desired setting.
The setting will advance in increments of 0.1 µsec each
time the LINE key is pressed until the setting reaches 10.0
µsec when it will wrap around to the 0.5 µsec setting.
2. Once the desired setting is selected, press the FEED key to
accept the setting and step to the next display.
RFID MODE
YES
NO
If no RFID kit is installed in the print engine, select No in this
menu to hide the RFID Mode options. Otherwise, use the
LINE key to select Yes, and then press the FEED key.
LAN CONFIGURATION
BOARD LCD
This selection appears, if a LAN (excluding WLAN) board has
been installed in the printer. The menu lets you select whether
the LAN configuration set on the interface card is to be used,
or whether the LAN configuration set via the printer’s firmware
using the LCD screen, is to be used. The default configuration
to be used is the Board’s settings. Use the LINE key to
choose the desired setting, and press the FEED key to
continue. (Note: LAN configurations set on the printer will not
change the board’s LAN configuration. After setting a LAN
configuration via the LCD menu, you need to turn the printer
OFF and then ON to let the new settings take effect.)
IP ADDRESS
000.000.000.000
SUBNET MASK
000.000.000.000
GATEWAY ADDRESS
000.000.000.000
This and the next two subsequent menu screens, only appear
when a LAN interface board has been installed, and the LAN
CONFIGURATION option has been set to LCD.
Use the LINE and FEED keys to select and change each digit
of the IP ADDRESS, SUBNET MASK and GATEWAY
ADDRESS to the correct values in your LAN network.
Permissible values at 0 to 255 for each of the four segments of
an address.
HEX DUMP
NORMAL HALF
This selection determines if the Hex Dump printout for a standard
4” print head, contains 16 bytes (Normal) or 8 bytes (Half) of data
per line. The default is Normal. Use the LINE key to select either
option, and then press the FEED key to continue.
SAVE USER DEF
YES
NO
This selection lets you save your current printer settings. In case
any subsequent changes to the settings result in operational
errors, you can restore your saved printer settings to resume work.
Select Yes or No with the LINE key, and the press the FEED key
to return to the main Service Mode menu.
SATO “Se” Print Engines
Page 3-25
Section 3. Configuration
COUNTERS MODE
The Counters Mode is provided to allow the user to access the internal printer
cousters.
ADVANCED MODE
The Counter Mode is accessed from the Advanced Mode.
Press the LINE key to step to the Counter Mode.
COUNTERS MODE
Pressing the FEED key will advance the display to the counter
selections.
COUNTERS
HD DSP CUT LIFE
The counters are identified in the display as:
HD:Head Counter (should be reset when print head is
replaced)
DSP: Dispense Counter (not used on “Se” printers)
CUT: Cutter Counter (not used on “Se” printers)
LIFE: Life Counter (cannot be reset)
1. Use the LINE key to step the cursor to the desired counter,
the Head (HD) counter or the LIFE counter. The default
position is the Head Counter. Use the LINE key to advance
the cursor to the desired selection.
HEAD COUNTER
0.5M
2. Once the correct setting is selected, pressing the FEED key
will display the current value (in meters) stored in the
counter. The maximum number of digits displayed is 8.
3. Pressing the FEED key again will advance the counter to
the Clear mode. All counters with the exception of the LIFE
counter may be cleared.
HEAD COUNT CLEAR
YES
NO
4. Use the LINE key to select the desired setting. If you only
wanted to read the counter value, select NO. If you want to
read the counter and reset it to 0.0, place the cursor over
the YES. Once the desired setting is selected, pressing the
FEED key will advance the return you to the Counters Mode
display.
COUNTERS MODE
5. To exit the Counters Mode, turn power to the printer off and
then back on.
RFID MODE
The basic RFID Mode in the standard firmware allows the operator to set the
printer to use an optional RFID kit. A special firmware with more RFID functions
is needed for more advanced RFID implementations. Check with your dealer.
RFID MODE
The RFID Mode is entered from the Advanced Mode display
after cycling through the Counters Mode.
RFID MODULATION
10%
100%
Press the FEED key repeatedly to select either 10% (default)
or 100% modulation levels, the press the LINE key to confirm
the selection. A higher modulation level results in higher
accuracy and detection speeds at the expense of interference
levels. Pressing the FEED key returns the user to the
Advanced Mode menu.
ADVANCED MODE
Page 3-26
SATO “Se” Print Engines
Section 3. Configuration
TEST PRINT MODE
The Test Print Mode offers 4 different status labels for troubleshooting. If DSW3-5 is
in the OFF position, the Test Print cycle must be initiated with a Print Start signal on
the EXT connector.
V 05.A4.01.02
INITIALIZING
Displays the firmware during the initialization.
TEST PRINT MODE
CONFIGURATION
This option allows you to print a test label. It is recommended
that you print a test label after you have changed any of the
settings in the Advanced Mode. The test label allows you to
verify that you indeed did make the desired changes. To enter
the Test Print Mode, power the printer on while pressing the
FEED key. The printer will beep. Release the FEED key and
the printer will display the following message on the LCD
panel:
1. Use the LINE key to step the cursor to type of test label you
wish to print. The choices are:
CONFIGURATION
BARCODE
HEADCHECK
MEMORY
FACTORY
TEST PRINT SIZE
10 CM
Note: This screen will not
be displayed for the
Memory Test Label.
PRESS FEED KEY TO
STOP PRINTING
Once you have selected the type of test label to be printed,
use the FEED key to accept the selection and the display
advances to the Test Print Size display. This display allows
you to select the label width.
1. Use the LINE key to select the lable width. Each time the
LINE key is pressed, the label size advances 1 cm until it
reaches a maximum width of 10 cm, at which point it will
wrap to the smallest size of 4 cm.
2. Pressing the LINE key accepts the selection.
3. Press the FEED key to start printing test labels
continuously.
4. Press the FEED key to stop the printer.
5. To exit the Test Print Mode, power the printer off and then
back on.
SATO “Se” Print Engines
Page 3-27
Section 3. Configuration
DEFAULT SETTING MODE
Occassionally it is desirable to reset all printer configuration settings to their original
default conditions. This allows the operator to start reconfiguration of the printer
starting from a know set of conditions.
V 05.A4.01.02
INITIALIZING
Displays the firmware during the initialization.
DEFAULT SETTING
YES
NO
You enter the Default Setting Mode by pressing the LINE and
FEED keys while simultaneously powering the printer on. The
printer will emit one long beep after which the FEED and LINE
keys should be released.
1. Use LINE key to select either the YES or NO.
2. Once the desired setting is selected, pressing the FEED
key will accept the selection and the printer will reset to the
original default conditions.
DEFAULT SETTING
COMPLETED
3. When the printer has completed the reset process it will
beep 3 times and the Default Setting Completed display will
appear. At this time the printer is in the default
configuration.
4. To exit the Default Setting Mode, power the printer off and
then back on.
CLEAR NON-STANDARD PROTOCOL
The standard protocol codes used by the printer can be modified to accomodate the
requirements of different host systems. However, if the printer is to be used with a
system that does not use the custom protocol codes, they can be cleared and the
default protocol codes reactivated. The default values are: STX = 7BH, ETX = 7DH,
ESC = 5EH, ENQ = 40H, NULL = 7EH, CAN = 21H and OFFLINE = 5DH.
V 05.00.03.00
INITIALIZING
ALT.PROTOCOL
DEFAULT COMPLETE
Displays the firmware during the initialization.
To Clear Non-Standard protocol codes, DSW2-7 is placed in
the On position and the printer powered on while
simultaneously pressing the LINE and FEED keys.
1. The printer will emit one long beep at which time the LINE
and FEED keys should be released.
2. When the keys are released, the printer will replace the
Alternate protocol codes with the default values.
3. After the default setting is complete, the printer will emit two
short beeps indicating the process is complete.
4. To exit the mode, power the printer off and then back on.
Page 3-28
SATO “Se” Print Engines
Section 3. Configuration
DOWNLOAD USER DEFINED PROTOCOL CODES
The user can define a set of custom protocol codes and download them to the printer
using the <ESC>LD command.
V 05.A4.01.02
INITIALIZING
Displays the firmware during the initialization.
USER DOWNLOAD
PRESS THE LINE KEY
To enter the User Download mode, DSW2-7 is placed in the
on position and the printer is powered on while simultaneously
pressing the LINE key. The printer will emit one long beep
after which the LINE key is released.
1. Set DSW2-7 Off to replace the Standard protocol codes or
On to replace the Alternate set of protocol codes.
USER DOWNLOAD
WAITING
2. Press the LINE key. The printer is now waiting for the data
to be sent.
3. Transmit the download data command stream to the printer.
4. After the data has been received, the printer will beep and
print a status label. If it does not beep and print a status
label, the printer did not accept the data.
5. If the printer did not beep and print a status label, turn the
printer off and check your data stream for errors and start
the download process over.
6. If the custom codes are correct, press the FEED key to
accept them and terminate the download process. If they
are incorrect, turn the printer off without pressing the FEED
key and begin the process again.
SATO “Se” Print Engines
Page 3-29
Section 3. Configuration
HEX DUMP MODE
In addition to the Test Print Labels, the printer can print the contents of the receive
buffer in a hexadecimal format to allow the data stream to be examined for errors
diagnosis and troubleshooting.
V 05.A4.01.02
INITIALIZING
Displays the firmware during the initialization.
ONLINE
The Hex Dump Mode is entered by placing DSW2-4 in the on
position and powering the printer on.
QTY:000000
1. The printer is now ready to receive data.
2. Send the data stream to the printer.
3. The received data will be printed in a hexadecimal format.
OFFLINE
QTY:000005
During printing, press the Line key to take the printer
OFFLINE to pause the printing. To resume printing, press
the Line key again. This can be repeated as necessary.
To return the printer to normal operation, place DSW2-4 in
the OFF position and turn the printer OFF and then back
ON.
Page 3-30
SATO “Se” Print Engines
Section 3. Configuration
HIDDEN MODE and SHIFT CODE OPERATION
With DSW2-4=ON and turning the print engine ON while holding down the
FEED key, you can access some hidden options as follows:
LABEL OUT SENSOR
This screen is a prompt message without any user
input available. It hints that you can set the Label
Sensor in some way, but does not provide any further
instructions, because in a factory environment, this
sensor should not be easily accessible to end users
who may accidentally turn the sensor OFF, when the
sensor should be left ON by default.
To access settings for the Label Out Sensor and other
settings in Hidden Mode, turn DSW2-4 OFF at this
LABEL OUT SENSOR
NO
YES
This selection determines whether the print engine will
display a PAPER OUT warning and sound the buzzer
when the label supply is out. Use the LINE key to
select YES (default) or NO, then press the FEED key
to continue to the next menu screen.
SHIFT CODE
ON
OFF
This selection is OFF by default. Use the LINE key to
select ON or OFF, and the FEED key to confirm the
selection. When set to ON, the printer offer a set of
SHIFT CODE menu options if you press and hold the
LINE and FEED keys for five seconds in ONLINE mode.
ONLINE
QTY:000000
Press FEED+LINE 5 seconds
SELECT SHIFT
1 2 3 EXIT
This is a special mode for advanced users or operators.
Use this mode to store the timing of up to three factory
shift periods. This shift period can be printed along with
label data to identify which factory staff generated any
particular label. Such data is useful for accountability
tracking or troubleshooting.
Use the LINE key to select any of the shift periods, and
press FEED to proceed to define the time for that shift.
The default is Shift 1.
ENTER SHIFT TIME
00:00
HOW MANY CHR?
X-01
Use this mode to store the timing of up to three factory
shift periods. This shift period can be printed along with
label data to identify which factory staff generated any
particular label. Such data is useful for accountability
tracking or troubleshooting.
Use the LINE key to select any of the shift periods, and
press FEED to proceed to define the time for that shift.
The default is Shift 1.
ENTER SHIFT NAME
A
Use the LINE and FEED keys to set the time of the shift,
as well as how many characters to use for naming the
selected shift. Finally, define the name of the shift and
press the FEED key to exit this mode.
Note: this feature is subject to further development.
SATO “Se” Print Engines
Page 3-31
SECTION 4
CLEANING AND MAINTENANCE
INTRODUCTION
The following information is presented in this section:
• Adjusting the Print Quality
• Cleaning the Print Head, Platen and Rollers
• Replacing the Print Head
• Replacing the Fuse
ADJUSTING THE PRINT QUALITY
One of the nice features of the SATO “Se” printers are their high print quality. They
are equipped with two different methods of adjusting the quality of the print: print
darkness and speed. When adjusting for optimum print quality, a bar code verifier
system should be used. The human eye is a poor judge of the relative widths of the
bars in a symbol, a characteristic that is extremely important for good bar code
quality.
Print (Darkness)
This adjustment allows the user to control (within a specified range) the amount of
power that is used to activate the individual print head heat elements. It is important
to find a proper print darkness level based on your particular label and ribbon
combination. The printed images should not be too light nor should the ink from the
ribbon “bleed.” The edges of each image should be crisp and well defined.
The Print Darkness can be set using the front panel LCD panel or by downloading the
setting using the Print Darkeness software command. Once the range has
beenselected, the PRINT Potentiometer on the front panel can be used to make finer
adjustments.
SATO “Se” Print Engines
Page 4-1
Section 4.cleaning and Maintenance
The primary adjustment for Print Darkness is the PRINT potentiometer on the
internal DIP Switch panel. It provides a continuous range of adjustment, allowing you
to make precise changes. Use a small cross-point screwdriver, turning clockwise for
darker print and counterclockwise for lighter print.
NOTE: The PRINT potentiometer adjustment will affect the darkness in all of the
command code speed ranges, i.e. if the PRINT potentiometer is adjusted for lighter
print, the darkness will be lighter in all speed ranges selected by the command code.
Print Speed
The other method of controlling print quality is by controlling the speed at which the
label is printed. This adjustment is made only on an individual label basis using the
Print Speed command code. For more details on this command, see Section 5:
Programming Reference. Changing the print speed allows the user to control the
amount of time allowed for print element cooling before the media is stepped to the
next print position. It is especially critical when printing “ladder” bar codes (bar codes
printed with the bars parallel to the print line). When printing a “ladder” bar code, it is
important to allow the head to cool sufficiently before stepping to the next position. If
it does not have sufficient time to cool, the bar will be “smeared” on the trailing edge.
The Print Speed can be set using the LCD panel or with the Print Speed software
command. The software command will override the any setting entered using the LCD
panel.The other method of controlling print quality is by controlling the speed at
which the label is printed. This adjustment is made only on an individual label basis
using the Print Speed command code. For more details on this command, see Section
5, Programming Reference. Changing the print speed allows the user to control the
amount of time allowed for print element cooling before the media is stepped to the
next print position. It is especially critical when printing “ladder” bar codes (bar codes
printed with the bars parallel to the print line). When printing a “ladder” bar code, it is
important to allow the head to cool sufficiently before stepping to the next position. If
it does not have sufficient time to cool, the bar will be “smeared” on the trailing edge.
CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
Supplies needed: SATO SA070 Cleaning Kit (not supplied, check with your dealer)
Cleaning the Print Head
1. Turn the printer off.
2. Open the Label Access door.
3. Open the Print Head Assembly by pushing the Head Latch toward the rear
of the printer. The Print Head Assembly is spring-loaded and will
automatically open as soon as the Head Latch is disengaged.
4. Apply SATO Thermal Print Head Cleaner to a cotton swab.
Page 4-2
SATO “Se” Print Engines
Section 4.cleaning and Maintenance
5. The Print Head faces downward
along the front edge of the
assembly. Pass the end of the
dampened swab along the entire
width of the Print Head (you
may need to move the ribbon out
of the way to do this).
5. Check for any black coloring or
adhesive on the swab after
cleaning.
6. Repeat if necessary until the swab
is clean after it is passed over the
head.
7. The head should be cleaned at
least every time the ribbon is
changed and more often in dusty
environments.
Print Head
Platen
Cleaning the Platen and Rollers
1. Turn the printer off.
Label Hold Down
2. Open the label access door.
3. Open the Print Head Assembly
by pushing the Head Latch
toward the rear of the printer. The
Print Head Assembly is
spring-loaded and will
automatically open as soon as the
Head Latch is disengaged.
4. Apply SATO Thermal Print Head
Cleaner to one of the cotton swabs.
5. The Platen is the rubber roller
directly below the Print Head. It
should be cleaned of any ribbon or
label residue.
Label Pressure Rollers
Label Feed Roller
6. The Label Feed Roller is located
underneath the Label
Hold-Down. It should be cleaned of any label residue or foreign material. Clean
the Label Pressure Rollers on the underside of the Label Hold-Down.
7. There is one metal Ribbon Guide Roller used in guiding the ribbon through
the printer. It should be cleaned of any residue or foreign material.
8. Repeat if necessary. The platen and rollers should be cleaned whenever foreign
matter such as dust or adhesive is present.
SATO “Se” Print Engines
Page 4-3
Section 4.cleaning and Maintenance
CLEANING THE SENSORS AND PAPER END SWITCH
There are two sensors that are used to control the positioning of the label. One is a
transmissive see-thru sensor that detects the edge of the label by looking through the
backing paper which is translucent and detecting the presence of the opaque label.
The other is a reflective sensor that detects the light reflected from the bottom of the
label liner. When a printed black Eye-Mark passes through the beam, the light is no
longer reflected back to the sensor detector, indicating to the printer that it should
use this position as the start of a new label. When dust, dirt, adhesive or other foreign
matter interferes with the light path of either of these sensors, the results is erratic
label positioning. These sensors should be cleaned regularly, at least every two rolls
of labels. The Paper End Switch is located in front of the sensor window and
should be periodically checked for residue on the actuator roller.
Supplies Needed:
SATO SA070 Cleaning Kit
1. Turn the printer off.
2. Open the label access door.
Upper Sensor
Ribbon Guide Roller
Sensor Window
Paper End Switch
3. Open the Label Hold-Down by
disengaging the latch. The Label
Hold-Down is spring loaded and
will stay in the up position. The
Upper Sensor will be visible on
the underside of the Label
Hold-Down when it is raised. It is
adjustable over a range of 0.5" (14
mm) to 2.67" (68mm ) from the
inside edge of the label. The
Sensor Window is positioned
directly below the Upper
Sensor.
4. Apply SATO Thermal Print Head
Cleaner to one of the cotton swabs.
5. Use the cotton swab to clean any
foreign matter from the exposed
surface of the sensors.
6. Check the roller on the Paper
End Switch for residue and clean
if necessary.
Page 4-4
SATO “Se” Print Engines
Section 4.cleaning and Maintenance
REPLACING THE PRINT HEAD
The print head is a user-replaceable item. If it becomes damaged for any reason, it
can be easily removed and replaced. Contact your local SATO representative for
information on obtaining a new print head.
Supplies needed:
Flat Blade Screwdriver (Note: Some units may require
a No. 2 Phillips screwdriver)
1. Turn the printer off and remove
the power cable.
2. Open the Label Access door.
3. View the Print Head Assembly
from the front of the printer.
Locate the center mounting screw
on the top of the assembly. (Do
not take out the two outside
alinment screws!)It is accessible
through the center hole in the
Top Assembly Plate. Remove
this screw and set it aside.
Screwdriver
4. Open the Print Head Assembly
by pushing the Head Latch
toward the rear of the printer. The
Print Head Assembly is
spring-loaded and will
automatically open as soon as the
Head Latch is disengaged.
Retaing Screw
Access Hole
5. Remove the ribbon from the
Rewind Spindle if necessary.
6. The Print Head should now be
loosened from the top of the
assembly by grasping either side
and carefully pulling it down and
forward.
7. Disconnect the signal and power
cables from the print head
connectors and set the Print
Head aside.
Print Head
Print Head Cables
8. Carefully attach the new print
head to the connectors, using
caution to make sure the
connector keys are correctly
positioned.
SATO “Se” Print Engines
Page 4-5
Section 4.cleaning and Maintenance
NOTE: Be careful not to scratch the printing surface of the print head while installing
it. Scratching the surface will cause permanent and irreparable damage and is not
covered by the warranty!
9. Locate the mounting screw in the top plate assembly and align it with the tapped
hole in the new print head.
10. Re-secure the print head by tightening the screw.
REPLACING THE FUSE
Supplies needed:
250V 15A Fuse
1. Turn the printer power off and remove the power cable.
2. On the back of the printer, locate the Fuse Cap directly above the AC connector.
3. Unscrew the cap and remove the defective fuse.
4. Replace with a new 250V 15A fuse.
5. Screw the fuse cap back onto the printer and replace the power cable.
AC Fuse
AC Input
Connector
Page 4-6
SATO “Se” Print Engines
SECTION 5 PROGRAMMING REFERENCE
INTRODUCTION
This section presents a brief overview of the commands that are used with the
SATO “Se” printers to produce labels with logos, bar codes and alphanumeric data.
The following information is presented in this section:
• The SATO Programming Language
• Selecting Protocol Control Codes
• Using Basic
• The Print Area
• Command Codes
THE SATO PROGRAMMING LANGUAGE
A programming language for a printer is a familiar concept to most programmers. It is
a group of commands that are designed to use the internal intelligence of the printer.
The commands, which are referred to as SATO Command Codes, contain
non-printable ASCII characters (such as <STX>, <ETX>, <ESC>) and printable
characters. These commands must be assembled into an organized block of code to be
sent as one data stream to the printer, which in turn interprets the command codes
and generates the desired label output. The programmer is free to use any
programming language available to send the desired data to the printer.
The command codes used are based upon “Escape” (1B hexadecimal) sequences.
Typically there are four types of command sequences:
<ESC>{Command}
These commands generally tell the printer to perform a specific action, like “clear the
memory.”
<ESC>{Command} {Data}
Commands with this format tell the printer to perform a specific action which is
dependent upon the following data, like “print X labels”, where the value for X is
contained in the data.
<ESC>{Command} {Parameter}
These commands set the operational parameters of the printer, like “set the print
speed to 3.”
<ESC> {Command} {Parameter} {Data}
SATO “Se” Print Engines
Page 5-1
Section 5. Programming Reference
Some commands can contain both Parameter and Data elements, such as “print a
Code 39 symbol containing the data.”
SELECTING PROTOCOL CONTROL CODES
Protocol codes are the special control characters that prepare the printer to receive
instructions. For example, the <ESC> character tells the printer that a command
code will follow and the <ENQ> character asks for the printer status.
There are two different sets of Protocol Control codes to choose from on the printer.
Each set is made up of six special characters. The Standard Protocol Control codes are
non-printable characters, and the Non-Standard Protocol Control codes are printable
characters. The Non-Standard set may be useful on host computers using protocol
converters or in an application where non-printable ASCII characters cannot be sent
from the host. This manual uses the Standard Protocol Control codes for all of the
examples.
The Protocol Control codes are selected by a DIP switch DSW2-7 on the front panel.
See Section 3: Printer Configuration.
CONTROL
CHARACTER
STANDARD
DSW2-7 OFF
NON-STANDARD
DSW2-7 ON
DESCRIPTION
STX
02 Hex
7B Hex = {
Start of Data
ETX
03 Hex
7D Hex = }
End of Data
ESC
1B Hex
5E Hex = ^
Command code to follow
ENQ
05 Hex
40 Hex = @
Get printer status
CAN
18 Hex
21 Hex = !
Cancel print job
Off-Line
40 Hex
5D Hex = ]
Take printer Off-Line
USING BASIC
It may be useful to test your printer using a BASIC program on a PC. You may also
write your actual production programs in BASIC. Whatever the reason, if you will be
working in BASIC, some of the following hints may help you get started:
1. Set the WIDTH of the output device to 255 characters to avoid automatically
sending <CR> and <LF> characters after every line. The command string
should be continuous and uninterrupted by <CR> and/or <LF> commands. The
examples given in this manual are printed on separate lines because they will not
fit on one line and do not contain any <CR> and/or <LF> characters. If these
characters are needed, they are explicitly noted by the inclusion of <CR> and
<LF> notations.
2. If you are using the printer’s RS232C interface, it is necessary to set the COM port
on the PC such that the CTS and DSR signals will be ignored. Send your OPEN
“COM” statement in the following way:
Page 5-2
SATO “Se” Print Engines
Section 5. Programming Reference
OPEN “COM1:9600,E,8,1,CS,DS” AS #1
This sets the RS232C communication parameters of the host PC’s COM1 port for
9600 baud, Even parity, 8 Data bits, 1 Stop bit and directing the port to ignore the
CTS and DSR control signals.
3. You may want to minimize keystrokes and program size by assigning the <ESC>
character to a string variable since this character is used quite often.
The following two examples in BASIC show a typical example using these hints. Both
of these examples use the Standard Protocol codes.
Printing with the Parallel Port
5
REM Parallel Example
Identifies the program as a parallel port
print label. The “REM” prevents this data
from being sent to the printer and
displays it only on the screen.
10 E$=CHR$(27)
Sets the “E$” string as an <ESC>
character
20 WIDTH “LPT1:”,255
Sets the width of the output to 255
characters
Sends an “<ESC>A” command code to
the LPT1 parallel port
30 LPRINT E$;"A";
40 LPRINT E$;"H400",E$;"V100";E$;"WL1SATO"; Sends the data “SATO” to be to be placed
400 dots horizontally and 100 dots
vertically on the label and printed in the
“WL” font.
50 LPRINT E$;"Q1";
60 LPRINT E$; “Z”;
Instructs the printer to print one label.
Tells the printer that the last command
has been sent. The printer can now
create and print the job.
Printing with the RS232C Port
5
REM RS232 Example
10 E$=CHR$(27)
20 OPEN “COM1:9600,N,8,1,CS,DS” AS #1
Identifies the program as a RS232C port
print label. The “REM” prevents this data
from being sent to the printer and
displays it only on the screen.
Sets the “E$” string as an <ESC>
character.
Opens the COM1 port for output and
sets the parameters as 9600 baud, No
parity, 8 Data bits, 1 Stop bit and
instructs the port to ignore the CTS and
DSR control signals.
30 PRINT #1,CHR$ (2);
Sends an <STX> (ASCII Code a
decimal “2”) to the printer instructing it to
prepare to receive a message.
50 PRINT #1,E$;"A";
Sends an “<ESC>A” command code to
Print Port #1 opened by statement 20
above.
SATO “Se” Print Engines
Page 5-3
Section 5. Programming Reference
60 PRINT #1, E$;"H400",E$;"V100";E$;"WL1SATO";Sends the data “SATO” to be to be placed
400 dots horizontally and 100 dots
vertically on the label and printed in the
“WL” autosmoothed font.
70 PRINT #1, E$;"Q1";
Instructs the printer to print a quantity of
one label.
80 PRINT #1, E$; “Z”;
Tells the printer that the last command
has been sent. The printer can now
create and print the job.
90 PRINT #1,CHR$ (3);
Sends an <ETX> (ASCII Code decimal
“3”) to the printer telling it that this is the
end of the message.
THE PRINT AREA
The maximum print area depends upon the printer model. The default for all printers
is 7 inches long. If the pitch area is expanded with the <ESC>EX0 Expanded Print
Length command, the maximum length can be extended to 49.2 inches for the all
printers except the M-8490Se which is 32.8 inches. The length is limited by the
available digits (9999) in the Vertical position commands. Many of your label
applications will not require labels this large, therefore, it is important to understand
how to work with labels that do not use the entire print area. The goal is to help you
avoid printing where no label exists, which may lead to print head damage, not to
mention the frustration when you cannot see the printed output.
The following diagram illustrates the print area for a standard (Right-Hand)
M-8485Se and a sample 2 inch wide by 3 inch long label placed within this area. As
can be seen, your label will be oriented against the inside right edge of the printer as
viewed from the front (label exit) of the printer. If you are using an M-8485Se
Left-Hand printer, the reference point is on the outside edge of the label away from
the mounting plate. The normal reference point is located at the H1, V1 position of
the print area in the normal print orientation (no rotation).
The base reference point is always on the right edge of the print head as you face the
front (label exit) of the printer. If you are using a label that is narrower than the
maximum print width, you may have to adjust the base reference point of the
Left-Hand printer to correctly position the print area. If you are using a Left-Hand
M-8485Se and need to adjust the position of the label there are three methods
available to make sure your printed output will appear correctly on your label. They
are as follows:
1. Media Size Command. Use the <ESC>A1 Media Size Command. This
command specifies the width and length of the label. The printer will
automatically calculate the correct offsets for printing labels of that size. However,
if you specify a label size with this command, the labels loaded should match the
size specified to correctly position the label.
2. Base Reference Point Command. Send the <ESC>A3 Base Reference Point
command as part of your data to the printer to set a new base reference point for
your label.
Page 5-4
SATO “Se” Print Engines
Section 5. Programming Reference
Normal Reference Point
H1, V1
3"
3"
Your
Label
7"
2"
5"
M-8485S Print Area
Calculate the distance (in dots) that corresponds to the amount you wish to shift
the label print area. If you wanted to move the print area over to the left (as
viewed from the front or label exit end of the printer) 3.0 inches:
Shift Distance = 3.0" x 25.4 mm/in x 8 dpmm = 610 dots
New Base Reference Point = 610 dots
Issue the Base Reference Point command after the Start command in your data
stream.
<ESC>A3H0610V0001
This resets the reference point for all the following data.
Note: After the reference point is moved, you can no longer print on the 610 dot
“margin” unless the reference point is reset.
3. Adjust the <ESC>H Horizontal Position. Use the normal base reference
point from the print area and use the horizontal position for each field to properly
locate it on the label.
Calculate the distance (in dots) from the normal base reference point to the
closest edge of the label.
Shift Distance = 3.0" x 25.4 mm/in x 8 dpmm = 610 dots
Each <ESC>H command would have the value “610” added to it to correctly
position each field.
SATO “Se” Print Engines
Page 5-5
Section 5. Programming Reference
Mounting
Plate
Mounting
Plate
Base Reference
Point, H=0001
Label
Label
5"
2"
Base Reference
Point, H=0001
Left-Hand Printer
The Command Code subsection contains a sample label output for each command
code. These samples reflect how the printed information would appear on a five inch
wide label (see illustration). If you want to test any of the sample label outputs and
are using labels less than five inches in width, you will have to adjust the positioning
accordingly so that the printer does not try to print where there is no label.
You must be careful not to print off the label surface as the label provides a heat sink
for the print head elements. Doing so will cause irreparable damage to the head. This
damage is not covered under the print head warranty.
For example, the following illustrates a sample data stream and the resulting label
assuming a five inch wide label on a left-hand model printer:
<ESC>A
<ESC>H0050<ESC>V0100<ESC>L0303<ESC>MSATO
<ESC>H0050<ESC>V0200<ESC>B103100*SATO*
<ESC>Q1<ESC>Z
If you are using a two inch wide label, the entire image may not appear on your label.
By adding the following Base Reference Point command to the second line of the data
H=50
V=100
V=200
SATO
*SATO*
*SATO*
*SATO*
5"
2"
Unshifted Print Area
Page 5-6
SATO “Se” Print Engines
Section 5. Programming Reference
Left-Hand Printer
SATO
SATO
*SATO*
*SATO*
*SATO*
*SATO*
*SATO*
*SATO*
2" Label
5"
Original image must be moved towards
the inside of the printer to make it print
on a 2" wide label.
stream, the base reference point will be changed, causing the image to be shifted over
toward the inside of the printer where it can be printed on the narrower label.
<ESC>A
<ESC>A3H0610V0001
<ESC>H0050<ESC>V0100<ESC>L0303<ESC>MSATO
<ESC>H0050<ESC>V0200<ESC>B103100*SATO*
<ESC>Q1<ESC>Z
The image reference point is set at the right edge (edge closest to the printer side
plate) of the label so that it can be printed on a 2 inch wide label.
Note: The printers will not “wrap” images that extend beyond the print area. If any part
of a character or image extends beyond the print area, it will disappear.
For more information, see the Base Reference Point command description.
ROTATED FIELDS
The printers can rotate each print field in 90° increments using the Rotate command.
• <ESC>% - The field rotates, but the base reference point for the field
remains the same.
The following data stream will rotate the print field but will not change the base
reference point of the field:
<ESC>A<ESC>%1<ESC>V800<ESC>H200<ESC>L0202<ESC>WB1E<E
SC>Q1<ESC>Z
SATO “Se” Print Engines
Page 5-7
Section 5. Programming Reference
Original
Base
Reference
Point
H = 200
Label Feed
Direction
V = 800
“%1”
COMMAND DEFAULT SETTINGS
There are some types of commands that must have a value specified before a label
can be printed. If the data stream does not contain these commands, a “default” value is
assumed. The commands and the corresponding default values are:
COMMAND
DEFAULT
Print Rotation
0°
Vertical Reference Point
0
Horizontal Reference Point
0
Character Pitch
2
Base Reference Point
H=1, V=1
Character Expansion
1
Print Darkness
2
Print Darkness (M-8459Se)
3
Print Speed
6 ips
Print Speed (M-8459Se)
4 ips
NOTE
(1)
(1)
(1)
(1)
(2)
(1)
(1)
(1)
(2)
(2)
NOTES:
(1) The settings for these commands will revert to the default value when the printer
receives an <ESC>Z or an <ESC>*.
(2) These values transmitted with these commands will remain in effect until a new
command is received.
Page 5-8
SATO “Se” Print Engines
Section 5. Programming Reference
OPPOSITE HAND MODELS
The standard “Se” print engine is referred to as a “right-hand” printer (i.e., when
facing the Control Panel, the label comes out from left to right). The M-8485Se,
M-8460Se and M-8490Se are also available in a “left-hand” (i.e., the labels comes out
right to left) version. The M-8459Se is only available in the standard Right-Hand
configuation.
Mounting Plate
Label
Right Hand Printer
Label
H = 0001
Left Hand Printer
The only difference in the print area is the horizontal base reference point for the label.
With the standard “Se” printer, the reference point is the first print position nearest the
inside frame. With the “left-hand” version, the reference point is the first print position
away from the frame. The same command stream sent to both printers should print an
identical label except the image may be shifted because of the relative positioning of
the label under the print head.
SATO “Se” Print Engines
Page 5-9
Section 5. Programming Reference
COMMAND CODE PAGE REFERENCE
It is beyond the scope of this basic Operator’s manual to cover all the SBPL
commands here in detail. Refer to the E Series Programming Reference available from
your authorized SATO dealer.
To give you a basic overview, here is a summary of SBPL syntax and structure found in
the Programmging Reference.
Each command begins on a separate page with its own heading. A uniform layout is
used to help you find key information about each command. For each Command
Code in this section, there will be a sample data input stream to the printer and the
expected print output. By studying the examples, you can learn how to use the
particular command within a whole block of printer code. Pay particular attention to
the “Special Notes” with each command to learn other important information.
The subject commands are highlighted in bold letters in the Reference Sheets. There
are two parts to most, but not all, commands. The first is the command character
which immediately follows the <ESC> code. It is always an upper case alpha or a
special character (such as an “&” or a “%”). It is never a lower case alpha character. If
the command requires additional variable information, it is represented by a group of
lower case alpha characters immediately following the command character. For
example, if an aaaabb is listed following the basic command, the printer will look
for six characters immediately following the command. The first four would represent
the value of aaaa and the next two the value of bb.
The maximum number of characters defined in a parameter is represented by the
number of characters shown in the command structure. For example, a command
followed by an aaaa can have up to four characters.
In general, commands with only one parameter following the command can be
entered without the leading zeroes. In the above example, you could enter either “809”
or “0809”. However, certain commands require the exact number of matching
characters. A command with two parameters listed following the command code, such
as aaaabbbb require the exact number of digits to be entered. If the value of aaaa is
“800” and the value of bbbb is
“300”, then the parameters must be entered as “08000300”. It is recommended that
you make it a practice to always enter leading zeros to prevent any mistakes.
The commands must be sent to the printer in an organized fashion in order for the
label(s) to print.
NOTE:
These examples assume the use of the Standard Protocol Command Codes, with a
Right-Hand version of the M-8485Se printer with a parallel interface and a five inch
wide label which is the maximum width that will fit in the printer. If the same
command stream is sent to an M-8490Se (300dpi) , the image will be reduced by
33% in size.
Page 5-10
SATO “Se” Print Engines
SECTION 6
INTERFACE SPECIFICATIONS
INTRODUCTION
The “Se” printers utilize a Plug-In Interface Module for maximum printer
configuration flexibility. This section presents the interface specifications for the “Se”
Series printers. These specifications include detailed information on how to properly
interface your printer with your host system.
The following information is presented in this section:
• Interface Types
• Using the Receive Buffer
• IEEE1284 Parallel Interface
• Universal Serial Bus (USB) Interface
• Local Area Network (LAN) Interface
• RS232C Serial Interface
General Specifications
Electrical Specifications
Pin Assignments
Ready/Busy Flow Control
X-On/X-Off Flow Control
Bi-Directional Communications Protocol
• Bi-Comm Communications Protocol
• Status Response
INTERFACE TYPES
The parallel interface for the “Se” printers is a high speed, bi-directional interface that
conforms to the IEEE1284 specification (ECP mode on some computers). The interface
is also compatible with the older Centronics parallel interface standard. If it does not
detect the correct IEEE1284 signals in the interface connection, it will automatically
operate in the standard Centronics mode which is much slower. To use the IEEE1284
parallel interface to its fullest capability requires that the host also have an IEEE1284
compatible interface and that the two be connected with a cable that meets the
IEEE1284 specification. If either of these two are not present, the data rate is severely
compromised.
In order to provide flexibility in communicating with a variety of host computer
systems all “Se” printers use a Plug-In Interface Module. The IEEE1284 Interface
module is shipped with the printer unless another interface type is specified at the
time of the order. The other interfaces available are a high speed (to 57.6K bps) serial
interface, an Ethernet interface or an optional Universal Serial Bus (USB) interface.
SATO “Se” Print Engines
Page 6-1
Section 6. Interface Specifications
The Parallel interface will probably be the most useful in communicating with IBM
PCs and compatibles. The RS232C Serial interface allows connectivity to a number of
other hosts. The USB interface allows the printer to be connected to a computer that
supports peripherals attached to a USB bus. Up to 127 peripherals can be connected
to a single USB port.
WARNING: Never connect or disconnect interface cables (or use a switch box) with
power applied to either the host or the printer. This may cause damage to the
interface circuitry in the printer/host and is not covered by warranty.
THE RECEIVE BUFFER
The “Se” printers have the ability to receive a data stream from the host in one of two
ways. The receive buffer may be configured to accept one print job at a time or
multiple print jobs. The single job print buffer is generally used by software programs
that wish to maintain control of the job print queue so that it can move a high priority
job in front of ones of lesser importance. The multiple job buffer, on the other hand
prints all jobs in the order they are received by the printer, and the order of printing
cannot be changed.
Single Job Buffer
The printer receives and prints one job at a time. Each job must not exceed 2.95 MB.
Multi Job Buffer
The printer is able to continuously receive print jobs, compiling and printing other
jobs at the same time. It acts much like a “print buffer” to maximize the performance
of the host and the printer.
When using the RS232C Serial interface, the Multi Job Buffer uses either the
Ready/Busy with DTR (pin 20) or X-On/X-Off flow control protocols. See these
sections for more details. With an empty receiving buffer, the status of DTR is “high”
(or an X-On status if using X-On/X-Off), meaning the printer is ready to receive
data. When the receive buffer is holding 2.0 MB of data (1 MB from being full), DTR
Page 6-2
SATO “Se” Print Engines
Section 6. Interface Specifications
will go “low” (or an X-Off is sent) indicating the printer can no longer receive data.
This condition is called “Buffer Near Full.”
2.0 MB
0B
2.95 MB
DTR High
or
DTR Low
X-On
Buffer Near Full
X-Off
The receiving buffer will not be able to receive more data again until a “Buffer
Available” condition occurs. This takes place when the receiving buffer has emptied so
that only 1 MB bytes of data are being held (2.0 MB bytes from being full). At this
time, DTR will go “high” or an X-On is sent to tell the host that it can again receive
data.
1 MB
0B
2.95 MB
DTR High
or
X-On
DTR Low
or
X-Off
Buffer Available
All printer error conditions (i.e., label out, ribbon out) will cause the printer to go
busy (DTR “low” or X-Off) until the problem is corrected and the printer is placed
on-line. The printer will also be busy if taken off-line from the front panel.
IEEE1284 PARALLEL INTERFACE
The parallel interface for the “Se” printers is a Plug-In Interface Module that can be
installed by the user. It conforms to the IEEE1284 specification. It will automatically
detect the IEEE1284 signals and operate in the high speed mode. If it does not detect
the IEEE1284 signals, it will operate in the standard Centronics mode, which is
significantly slower. For this reason, an interface cable and host interface conforming to
the IEEE1284 specification must be present to fully utilize the speed capabilities. This
interface also operates bi-directionally and can report the status of the printer back to
the host.
ELECTRICAL SPECIFICATIONS
Printer Connector
AMP 57-40360 (DDK) or equivalent
Cable Connector
AMP 57-30360 (DDK) or equivalent
SATO “Se” Print Engines
Page 6-3
Section 6. Interface Specifications
Cable
IEEE1284 Parallel, 10 ft. (3 m) or less
Signal Level
High = +2.4V to +5.0V
Low = 0V to -0.4V
DATA STREAMS
<ESC>A . . Job#1 . . <ESC>Z<ESC>A . . Job#n . . <ESC>Z
IEEE1284 Parallel Interface Pin Assignments
PIN
SIGNAL
DIRECTION
PIN
SIGNAL
DIRECTION
1
STROBE
To Printer
19
STROBE Return
Reference
2
DATA 1
To Printer
20
DATA 1 Return
Reference
3
DATA 2
To Printer
21
DATA 2 Return
Reference
4
DATA 3
To Printer
22
DATA 3 Return
Reference
5
DATA 4
To Printer
23
DATA 4 Return
Reference
6
DATA 5
To Printer
24
DATA 5 Return
Reference
7
DATA 6
To Printer
25
DATA 6 Return
Reference
8
DATA 7
To Printer
26
DATA 7 Return
Reference
9
DATA 8
To Printer
27
DATA 8 Return
Reference
10
ACK
To Host
28
ACK Return
Reference
11
BUSY
To Host
29
BUSY Return
Reference
12
PTR ERROR
To Host
30
PE Return
Reference
13
SELECT
To Host
31
INIT
From Host
14
AUTOFD (1)
To Host
32
FAULT
To Host
15
Not Used
33
Not Used
16
Logic Gnd
34
Not Used
17
FG
Frame Ground
35
Not Used
18
+5V (Z=24K ohm)
To Host
36
SELECTIN (1)
From Host
(1) Signals required for IEEE1284 mode.
Page 6-4
SATO “Se” Print Engines
Section 6. Interface Specifications
RS232C SERIAL INTERFACE
The High Speed Serial Interface is a Plug-In Interface Module that can be installed in
the printer by the user.
GENERAL SPECIFICATIONS
Asynchronous ASCII
Half-duplex communication
Ready/Busy Hardware Flow Control
Pin 20, DTR Control
Pin 4, RTS Error Condition
X-On/X-Off Software Flow Control
Bi-Directional Communication
Data Rate
9600, 19200, 38400, 57600 bps
Character Format
1 Start Bit (fixed)
7 or 8 data bits (selectable)
Odd, Even or No Parity (selectable)
1 or 2 Stop bits (selectable)
ELECTRICAL SPECIFICATIONS
Connector
DB-25S (Female)
Cable
DB-25P (Male), 50 ft. maximum length. For cable
configuration, refer to Cable Requirements appropriate
to the RS232C protocol chosen.
Signal Levels
High = +5V to +12V
Low = -5V to -12V
Pin Assignments
Pin 13
Pin 25
SATO “Se” Print Engines
Pin 1
Pin 14
Page 6-5
Section 6. Interface Specifications
RS232C Interface Signals
PIN
DIRECTION
SIGNAL DEFINITION
1
2
Reference
To Host
FG (Frame Ground)
TD (Transmit Data) - Data from the printer to the host computer.
Sends X-On/X-Off characters or status data (Bi-Directional
protocols).
3
4
To Printer
To Host
RD (Receive Data) - Data to the printer from the host computer.
RTS (Request to Send) - Used with Ready/Busy flow control to
indicate an error condition. RTS is high and remains high unless
the print head is open (in this case, RTS would return to the high
state after the print head is closed and the printer is placed back
on-line) or an error condition occurs during printing (e.g., ribbon
out, label out).
5
To Printer
CTS (Clear to Send) - When this line is high, the printer assumes
that data is ready to be transmitted. The printer will not receive data
when this line is low. If this line is not being used, it should be tied
high (to pin 4).
6
To Printer
DSR (Data Set Ready) - When this line is high, the printer will be
ready to receive data. This line must be high before data is
transmitted. If this line is not being used, it should be tied high (to
pin 20).
7
20
Reference
To Host
SG (Signal Ground)
DTR (Data Terminal Ready) - This signal applies to Ready/Busy
flow control. The printer is ready to receive data when this pin is
high. It goes low when the printer is off-line, either manually or due
to an error condition, and while printing in the Single Job Buffer
mode. It will also go low when the data in the buffer reaches the
Buffer Near Full level.
Cable Requirements
DB9
DB25
HOST
INTERCONNECTION
1
1
FG
2
3
RD
←⎯⎯⎯⎯⎯
2. TD (Transmit Data)
3
2
TD
⎯⎯⎯⎯⎯→
3
RD (Receive Data)
8
5
CTS
←⎯⎯⎯⎯⎯
4
RTS (Request to Send)
7
4
RTS
⎯⎯⎯⎯⎯→
5
CTS (Clear to Send)
4
20
DTR
⎯⎯⎯⎯⎯→
6
DSR (Data Set Ready)
6
6
DSR*
←⎯⎯⎯⎯⎯
20 DTR (Data Terminal Ready)
5
7
SG
←⎯⎯⎯⎯→
7
←⎯⎯⎯⎯→
PRINTER
1
FG (Frame Ground)
SG (Signal Ground)
*This connection at the host side of the interface would depend upon the pin that is being used as the Ready/Busy signal by the
driving software.Typically,on a PC, it would be either CTS(pin5) or DSR(pin6) on a DB-25 connector.
READY/BUSY FLOW CONTROL
Ready/Busy is the hardware flow control method for the serial interface on the Se
printers. By raising/lowering the voltage level on Pin 20 of the RS232C port, the
printer notifies the host when it is ready to receive data. Pin 4 (RTS) and pin 20
Page 6-6
SATO “Se” Print Engines
Section 6. Interface Specifications
(DTR) are the important signals on the printer for this method of flow control. The
host must be capable of supporting this flow control method for it to function
properly.
X-On/X-Off FLOW CONTROL
X-On/X-Off flow control is used whenever hardware (Ready/Busy) flow control is
not available or desirable. Instead of a voltage going high/low at pin 20, control
characters representing “Printer Ready” (X-On =11 hexadecimal) or “Printer Busy”
(X-Off = 13 hexadecimal) are transmitted by the printer on pin 2 (Transmit Data) to
the host. In order for this method of flow control to function correctly, the host must
be capable of supporting it. X-On/X-Off operates in a manner similar to the function
of pin 20 (DTR) as previously explained. When the printer is first powered on it
sends an X-Off when the “Buffer Near Full” level is reached and a X-On when the data
level of the buffer drops below the “Buffer Available” mark. When the printer is taken
off-line manually, it transmits an X-Off indicating it cannot accept data. When it is
placed back on line manually, it sends an X-On, indicating it is again available for
receipt of data. If an error occurs during printing (paper out, ribbon out), the printer
sends an X-Off as soon as an error condition is detected. When the error is cleared
and the printer is placed back on-line, it transmits an X-On indicating it is again
ready to accept data.
Upon power up if no error conditions are present, the printer will continually send
X-On characters at five millisecond intervals until it receives a transmission from the
host.
Data Streams
The data streams for X-On/X-Off and Ready/Busy flow control are constructed in
the same way as they are for Ready/Busy flow control.
<ESC>A . . Job#1 . . <ESC>Z<ESC>A . . Job#n . . <ESC>Z
Example: <ESC>A . . Job#1 . . <ESC>Z
NOTE: All charactersare in ASCII.
UNIVERSAL SERIAL BUS (USB) INTERFACE
The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be
installed by the user. It requires a driver (shipped with each printer that has the
interface installed) that must be loaded on your PC and the PC must be configured to
support USB peripherals using Windows 98. Details for loading the USB driver are
contained in the USB Interface Manual that is shipped with each printer with a USB
Optional interface installed. Up to 127 devices may be connected to a USB port.
SATO “Se” Print Engines
Page 6-7
Section 6. Interface Specifications
LOCAL AREA NETWORK (LAN) OPTIONAL INTERFACE
A Local Area Network (LAN) interface is a Plug-In Interface Module that can be
installed by the user. It requires a driver shipped with each printer that has the
interface installed. The driver that must be loaded on your PC and the PC must be
configured to support the TCP/IP network protocol using a 10/100BaseT LAN
connection. Details for loading the LAN driver are contained in the LAN Interface
Manual that is shipped with each printer with a LAN Optional interface installed.
BI-DIRECTIONAL COMMUNICATIONS
This is a two-way communications protocol between the host computer and the
printer, thus enabling the host to check printer status. When Bi-Com 4
communications is selected, there is no busy signal from the printer. The host must
request the complete status from the printer, including ready/busy. The host may
request status in two different ways.
ENQUIRE/ACK/NAK
In the Bi-Com 4 mode, the host transmits an ENQ (05 hexadecimal) to the printer
and the printer will respond with its status within five milliseconds. If printing, it will
respond upon finishing the current label, then resume printing. In order for this
protocol to work properly with an RS232C Interface, pin 6 (DTR) and pin 5 (CTS)
must be held high by the host. One way to ensure these pins are always in the correct
state is to tie pin 20 (DTR) to pin 6 (DSR) and pin 4 (RTS) to pin 5 (CTS) at the
printer end of the cable.
Enquire (ENQ)
Upon receipt of an ENQ command, the printer responds with 25 bytes of status
information bounded by an STX/ETX pair. The Bi-Com protocol works only in the
Multi Job Buffer mode. The status information is defined as follows:
<STX>{ 2 Byte ID}{1 Status Byte}{6 Byte Label Remaining}{16 Byte Job Name}<ETX>
• ID - This is a two byte number identifying the current print job ID. The
print job ID is defined using the <ESC>ID Job ID command transmitted
with the print job (see Job ID Store in the command listing for more
information on how to use this command). The range is from 00 to 99.
• Status - A single byte defining the current status of the printer (see the
Status Byte Definition table).
• Label Remaining - Six bytes defining the number of labels remaining in
the current print job. The range is from 000000 to 999999 labels.
• Job Name - 16 bytes of ASCII characters identifying the name assigned to
the job by the <ESC>WK Job Name command. If the Job Name is less than
16 characters, the field will be padded with leading zeroes.
If an ENQ is received after the print job specified in the ID bytes has been completed,
or there is no data in the buffer, the printer will respond with two “space” characters
Page 6-8
SATO “Se” Print Engines
Section 6. Interface Specifications
(20 hexadecimal) for the ID number, six “zero” characters (30 hexadecimal) in the
Remaining Labels bytes and the 16 byte Job Name.
Cancel (CAN)
If a CAN (18 hexadecimal) command is received , it will stop the print job and clear
all data from the receive and print buffers. A delay of five milliseconds or more is
required before any new data can be downloaded. The CAN command is effective
immediately upon receipt, even if the printer is off-line or in an error condition. The
printer will return an ACK (06 hexadecimal) if there is no printer error condition and
a NAK (15 hexadecimal) if an error condition exists.
Print Job
Upon receipt of a valid print job (<ESC>A . . . <ESC>Z), an ACK (06
hexadecimal) will be returned by the printer if there are no errors and a NAK (16
hexadecimal) if a printer error exists (this protocol only works with the RS232C
interface).
Print Stop (DLE)
If a DLE (10 hexadecimal) is received by the printer, the print process is stopped and
an ACK (06 hexadecimal) is returned if there are no errors and a NAK (16
hexadecimal) if a printer error exists.
Print Start (DC1)
If the printer has been stopped by receipt of a DLE (10 hexadecimal) command, it
can be restarted by sending a DC1 (hexadecimal 11) command. Upon receipt of this
command an ACK (06 hexadecimal) is returned if there are no errors and a NAK (16
hexadecimal) if a printer error exists.
(1) To provide compatibility with older SATO printers, the RS232C interface can be
configured to use an earlier Bi-Com 3 ENQ/ACK/NAK protocol selected via DSW2-8
and DSW1-7/8 (on the RS232C Interface module).
The earlier protocol did not have provisions for the Job Name and did not respond
to the DLE or DCI commands. Also, there are additional Response Codes in the
Status Byte Definition. It is recommended that you use the current protocol rather
than the earlier version unless it is necessary for compatibility with existing software.
SATO “Se” Print Engines
Page 6-9
Section 6. Interface Specifications
Status Byte Definition, Bi-Com Protocol
ASCII
HEX
DEFINITION
OFF-LINE
0
30
No Errors
1
31
Ribbon Near End
2
32
Buffer Near Full
33
Ribbon Near End and Buffer Near Full
34
Print Stop (no error)
3
4
(1
)
ON-LINE, WAITING FOR DATA
A
41
No Errors
B
42
Ribbon Near End
C
43
Buffer Near Full
D
44
Ribbon Near End and Buffer Near Full
E(1)
45
Print Stop (without error)
ON-LINE, PRINTING
G
47
No Errors
H
48
Ribbon Near End
I
49
Buffer Near Full
J
4A
Ribbon Near End and Buffer Near Full
K1
4B
Print Stop (without error)
ON-LINE, WAITING TO DISPENSE A LABEL
M
4D
No Errors
N
4E
Ribbon Near End
O
4F
Buffer Near Full
P
50
Ribbon Near End and Buffer Near Full
Q1
51
Print Stop (without error)
ON-LINE, COMPILING PRINT JOB
1
S
53
No Errors
T
54
Ribbon Near End
U
55
Buffer Near Full
V1
56
Ribbon Near End and Buffer Near Full
W (11
56
Print Stop (without error)
b
62
OFF-LINE, ERROR CONDITION
Head Open
c
63
Paper End
d
64
Ribbon End
e
65
Media Error
f
66
Sensor Error
g
67
Head Error
j
6A
Cutter Error
k
6B
Other Error Condition
Not supported by legacy Bi-Comprotocols
Page 6-10
SATO “Se” Print Engines
Section 6. Interface Specifications
STATUS RESPONSE
The second method of determining printer status is to interrograte the printer with
specific commands. The response from these commands will provide specific
information about the printer status depending upon the command. This allows the
controlling application to determine the status of a printer when it is located in a
remote location.
Printer Status (SOH + MG)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII MG
causes the printer to return a 30 byte Printer Status Word bounded by an STX-ETX
pair that reports the current operating status of the printer.
DESCRIPTION
BYTE
NUMBER
HEX
VALUE
1
00
01
Thermal Transfer Print Type
Direct Thermal Print Type
2
00
01
203 dpi Resolution
305 dpi Resoution
3
00
01
02
03
04
05
06
07
08
09
2 ips Print Speed
3 ips Print Speed
4 ips Print Speed
5 ips Print Speed
6 ips Print Speed
7 ips Print Speed
8 ips Print Speed
9 ips Print Speed
10 ips Print Speed
12 ips Print Speed
4
00
01
02
03
04
Not Supported
Not Supported
Not Supported
Label Dispense Print mode
Reserved
5
00
01
02
Not Supported
Not Supported
Not Supported
6
00
01
Dispense at head position
Dispense at dispense position
7
00
Reserved
8
41
42
43
Not Supported
Not Supported
Not Supported C
SATO “Se” Print Engines
Page 6-11
Section 6. Interface Specifications
Page 6-12
DESCRIPTION
BYTE
NUMBER
HEX
VALUE
9
00
01
02
03
04
Print Density Level 1
Print Density Level 2
Print Density Level 3
Print Density Level 4
Print Density Level 5
10
00
01
02
Reflective (Eye-Mark) Sensor
Gap (See-Thru) Sensor
No Sensor
11
00
01
Zero Slash Disabled
Zero Slash Enabled
12
00
Reserved
13
00
01
Not Supported
Not Supported
14
00
01
Online Feed Disabled
Online Feed Enabled
15
00
01
Fixed Pitch
Proportional Pitch
16-17
00 to C80
00 to 12C0
Not Supported
18-19
00 to 340
00 to 4E0
Not Supported
20-21
00 to 3E7
FFFF to FC19
Vertical Base Reference Point Offset in dots (0 to 792)
Vertical Base Reference Point Offset in dots (-1 to -792)
22-23
00 to 320
00 to FCE0
Horizontal Base Reference Point Offset in dots (0 to 800)
Horizontal Base Reference Point Offset in dots (-1 to
-800)
24
00 to 63
FF to 9D
Not Supported
25
00 to 63
FF to 9D
Not Supported
26
00 to 63
FF to 9D
Not Supported
27
00 to 63
FF to 9D
Dispense Offset in dots (0 to 99)
Dispense Offset in dots (-1 to -99)
28
00
01
29
08 to 40
30
00
01
Compatibility Mode Enabled
Compatibility Mode Disabled
Not Supported
Buzzer Enabled
Buzzer Disabled
SATO “Se” Print Engines
Section 6. Interface Specifications
Counter Status (SOH + ME)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII ME
causes the printer to return a 28 byte Head Counter Status Word bounded by an
STX-ETX pair that reports the current status of the printer life counters.
BYTE
NUMBER
VALUE
DESCRIPTION
1-8
Hex
Current Life Counter in dots
9-12
Hex
1st (Current) Head Counter in dots
13-16
Hex
2nd (Previous) Head Counter in dots
17-20
Hex
3rd Head Counter in dots
21-24
Hex
Not Supported
25-28
Hex
Not Supported
Sensor Status (SOH + SG)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII SG
causes the printer to return a 4 byte Sensor Status Word bounded by an STX-ETX
pair that reports the values of the printer counters.
BYTE
NUMBER
VALUE
1
Hex
2
Hex
Transmissive Sensor Level
3
00H
01H
Out of Paper
Paper Present
4
00H
01H
Head Open
Head Closed
SATO “Se” Print Engines
DESCRIPTION
Reflective Sensor Level
Page 6-13
Section 6. Interface Specifications
Head Status (SOH + HC)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII HC
causes the printer to return a 1 byte Head Fault Status Word bounded by an
STX-ETX pair that reports the current operating status of the print head. Before the
printer will respond to this command, it must be in the Head Check Mode (DSW2-3 =
On).
BYTE
NUMBER
HEX
VALUE
1
00
01
DESCRIPTION
Print Head OK
Electrical Fault in Print Head
System Version Information (SOH + SB)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by a ASCII SB
causes the printer to return a 50 byte Printer Status Word bounded by an STX-ETX
pair that reports the system version of the printer.
BYTE
NUMBER
VALUE
1-50
ASCII
DESCRIPTION
Firmware Version Information
Memory Status (SOH + EB)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII EB
causes the printer to return a 24 byte Memory Status Word bounded by an STX-ETX
pair that reports the current user memory allocation.
Page 6-14
BYTE
NUMBER
VALUE
DESCRIPTION
1-4
Hex
Free Font Memory
5-8
Hex
Total Font Memory
9-12
Hex
Free Form Overlay Memory
13-16
Hex
Total Form Overlay Memory
17-20
Hex
Free Graphic Memory
21-24
Hex
Total Graphic Memory
SATO “Se” Print Engines
Section 6. Interface Specifications
Form Overlay Status (SOH + FO)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII FO
causes the printer to return a 18 byte Form Overlay Status Word bounded by an
STX-ETX pair that reports the Forms downloaded into the printer.
BYTE
NUMBER
VALUE
1-2
01 to 99
3-18
ASCII
SATO “Se” Print Engines
DESCRIPTION
Form Registration Number (ASCII value)
Form Name
Page 6-15
Section 6. Interface Specifications
Font Configuration (SOH + FG)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII FG
causes the printer to return a 102 byte Font/Graphics Status Word bounded by an
STX-ETX pair that reports information on the stored font or graphic.
Note: The printer must be in the Font/Graphic Download (See Section 3:
Configuration) mode before a response will be received.
Page 6-16
BYTE
NUMBER
VALUE
DESCRIPTION
1-2
ASCII
3-4
00H
01H
5-36
ASCII
Font Name
37-48
ASCII
Font Style
49-52
ASCII
Font Point Size
53-54
Hex
Character Width in dots
54-60
Hex
Character Height in dots
57-60
Hex
Font Size
58-64
Hex
Font Registration Number
65-68
Hex
Font Data Top Address
69-72
Hex
Total Size
73-74
Hex
Vertical/Horizontal Writing Flag
75
Hex
Character Pitch, Fixed/Variable
76
Hex
Family Attribute
77
Hex
Character Set
78
Hex
Italic Attribute
79-80
Hex
Weight Attribute
81-82
Hex
Spread
83-84
Hex
Assent in dots
85-86
Hex
Registration Start Code
86-87
Hex
Registration End Code
88-95
Hex
Reserved
96-98
Hex
Code
99-100
Hex
Horizontal Valid Size
101-102
Hex
Left Gap Size
Font ID Number
Font
Graphic
SATO “Se” Print Engines
Section 6. Interface Specifications
Interface Status (SOH + IG)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII IG
causes the printer to return a 1 byte Interface Status Word bounded by an STX-ETX
pair that reports the type of interface connection currently set in the printer.
BYTE
NUMBER
VALUE
1
0
1
2
3
DESCRIPTION
IEEE 1284 Parallel
Serial RS232
Local Area Network
Universal Serial Bus
Serial Interface Settings (SOH + H2)
Upon Receipt of an SOH (hexadecimal 01) followed immediately by an ASCII H2
causes the printer to return a 5 byte Serial IF Status Word bounded by an STX-ETX
pair that reports the current operating parameters of the Serial RS232 Interface.
BYTE
NUMBER
VALUE
1
0
1
2
3
9600 BPS
19200 BPS
38400 BPS
57600 BPS
2
0
1
3
No Parity
Odd Parity
Even Parity
3
0
1
1 Stop Bit
2 Stop Bits
4
0
1
2
3
4
Single Item Buffer with Ready/Busy Flow Control
Multi-Item Buffer with Ready/Busy Flow Control
X-ON/X-OFF Flow Control
Status 4 Bi-Comm
Status 3 Bi-Comm
SATO “Se” Print Engines
DESCRIPTION
Page 6-17
Section 6. Interface Specifications
EXT CONNECTOR
The EXT connector on the rear panel of the “Se” printers is intended for use with the
external printer accessories such as label rewinders or applicators. The 14-pin
Centronics type connector provides a choice of four different output signals along
with various error conditions. A DB-9 to 14-pin Centronics adapter cable is provided
for legacy applications.
Pin Assignments
PIN
DIRECTION
13
To Host
Vcc - +5V
10
To Host
Ribbon Near End - This pin goes high when the amount of ribbon
on the unwind shaft is approximately 46 feet (14 m). The output
will be low when the ribon is completely out.
4
To Host
Error - This pin goes low when the printer detects an error
condition such as head open or receiving buffer full.
7
To Printer
Reprint - A duplicate of the last label in a print job will be
reprinted when this signal is received.
5
To Printer
Print Start - The printer will print one label when this pin is pulled
to ground. This signal must be enabled by placing switch
DSW3-5 on the Control Panel in the OFF position.
6
To Host
End Print - It is used to drive an applicator or other external
device requiring synchronization with the print cycle. You may
choose between four types of output signals using control panel
DSW3-6 and DSW3-7 selections.See timing charts on next page.
1
To Host
Label Out - This pin goes low (0V) when a label out error exists.
3
To Host
Ribbon Out - This pin goes low (0V) when the ribbon is out.
2
Reference
Signal Ground
8
To Printer
Reserved
9
To Host
Off Line - This pin goes low (0V) when the printer if Off Line.
Note: This conditions that determine when this line goes true can
be modified by the LCD Service Mode Panel setting
11
12
14
SIGNAL DESCRIPTION
Reserved
To Host
+24V +/- 10% @2A - Power for external devices.
Frame Ground
NOTE: Thesignals on pins1,3,4,6,9 and10 each have an open collector output. These pins normally
measure +.07V maximum when a true condition exists.If a false condition occurs, the voltage will drop to
0V. To achieve a signal level of +5V, you must add a 330ohm,1/4Wpull-up resistor between the open
collector output pin and Vcc(pin 13) as illustrated. This will provide a signal level of +5V for a true
condition and 0V when a false condition exists.The maximum voltage that can be applied to these pins is
+50V and the maximum current they can sink is 500milliamps.
Page 6-18
SATO “Se” Print Engines
Section 6. Interface Specifications
Pin 13
Vcc= +5V
330 ohm, 1/4W
Signal Out
Pin 1, 3, 4, 6, 9 or 10
STANDARD OPERATION
Start of Print Cycle
Print Start
Input
+5V
Print Repeat
Input
+5V
Print End
Type 1
Print End
Type 2
Print End
Type 3
Print End
Type 4
SATO “Se” Print Engines
End of Print Cycle
0V
0V
+5V
0V
+5V
20 milliseconds
0V
+5V
0V
+5V
0V
Page 6-19
Section 6. Interface Specifications
REPEAT PRINT
Start of Print Cycle
Print Start
Input
+5V
Print Repeat
Input
+5V
Print End
Type 1
Print End
Type 2
Print End
Type 3
Print End
Type 4
0V
0V
+5V
0V
+5V
20 milliseconds
0V
+5V
0V
+5V
0V
Paper or Ribbon End
ERROR SIGNALS
Print Motion
Paper End
Ribbon End
Machine Error
Page 6-20
End of Print Cycle
Moving
Paper/Ribbon
Replinished
Head
Head
Open
Closed
Stopped
+5V
0V
+5V
0V
+5V
0V
Print End
Type 1
+5V
Print End
Type 2
+5V
Print End
Type 3
+5V
Print End
Type 4
+5V
0V
0V
0V
0V
SATO “Se” Print Engines
SECTION 7
TROUBLESHOOTING
This section has been devised to help you if you are unable to produce output on the
“Se” Series printers. Use this section to make sure the basics have been checked
before deciding you are unable to proceed any further. The section is divided into five
parts:
• Initial Checklist
• IEEE1284 Parallel Interface
• RS232C Serial Interface
• Universal Serial Bus Interface
• LAN Ethernet Interface
INITIAL CHECKLIST
1. Is the printer powered up and ON-LINE?
2. Is the ERROR light on the front panel off? Is this light is on, it may mean
the Print Head Assembly or the Label Hold-Down is not closed and latched
in position.
3. Are the LABEL and RIBBON lights on the front panel off? If these lights are
on, the labels or ribbons may be incorrectly loaded.
USING THE IEEE1284 PARALLEL INTERFACE
1. Is the IEEE1284 printer cable connected securely to your parallel port
(DB-25S Female) on the PC and to the Parallel Interface connector on the
printer?
WARNING: Never connect or disconnect interface cables (or use a switch box)
with power applied to either the printer or the host. This may cause damage
to the interface circuitry and is not covered by warranty.
2. Does the Parallel interface cable used meet IEEE1284 specifications? If it
does not and you are connected to an IEEE1284 or ECP parallel port on
the computer, the printer may not be able to communicate correctly.
3. Is there more than one parallel interface port on your PC (LPT1, LPT2,
etc.)? If so, make sure you are sending data out the correct port.
4. Is the IEEE1284 Interface Module installed in the printer? Older versions
of the Parallel Interface module will not work correctly in the “Se”
printers.
SATO “Se” Print Engines
Page 7-1
Section 7. Troubleshooting
5. When you send the print job to the printer, and it does not respond, do
you get an error message on your PC that says “Device Fault” or something
similar?
This may mean that the computer doesn’t know the printer is there. Verify
that:
a. Both ends of the cable are securely inserted into their respective
connectors.
b. The printer is ONLINE.
c. The cable is not defective. There are other things that can cause this
error
message on your computer, but at this stage, a defective cable may be one
of the reasons.
6. When you send the print job to the printer and it does not respond, and
there is no error message on the PC:
a. Check your data stream for some of the basics. Is your job framed as
follows?
<ESC>A—DATA—
b. Verify that you’ve included all required parameters in the data stream.
c. Verify the following:
• You have not typed a “0” (zero) for an “O” (letter) or vice-versa.
• You have not missed any <ESC> characters where they’re needed.
• Make sure all printer command codes are capital letters.
7. If you’ve checked all of the above and the printer still isn’t printing, you may
want to try a Buffer Hex Dump to determine what (if anything) the
printer is receiving from your computer. See Printing Hex Dump Labels in
Section 3: Configuration.
The Parallel port is now listening for incoming data. Send your print job.
The printer will now print (only once) a Hexadecimal (Hex) Dump of
everything it received from the host computer. Each 2-digit hexadecimal
character represents a character the printer received. It may be tedious,
but now you can analyze and troubleshoot the data stream.
7. While checking the Hex Dump printout, if you notice 0DH 0AH (Carriage
Return and Line Feed) characters throughout. The command string should
be continuous and no CR or LF characters are allowed between the Start
Command (<ESC>A) and the Stop Command (<ESC>Z). If you are
using BASIC, it may be adding these characters automatically as the line
wraps. Adding a “width” statement to your program can help to suppress
these extra 0DH 0AH characters by expanding the line length up to 255
Page 7-2
SATO “Se” Print Engines
Section 7. Troubleshooting
characters. See the beginning of Section 5: Programming Reference for
details on writing a program in BASIC.
If you’re not programming in BASIC, check to see if you have an
equivalent statement in the language you’re using to suppress extra
carriage returns and line feeds from your data being sent out to the
printer. We want the data stream to be one complete line going to the
printer.
USING THE RS232C SERIAL INTERFACE
1. Is the RS232C Serial cable connected securely to your serial port on the PC
(DB- 25S or DB-9S Male) and to the RS232C connector on the printer?
WARNING: Never connect or disconnect interface cables (or use a switch box)
with power applied to either the printer or the host. This may cause damage
to the interface circuitry and is not covered by warranty.
2. Is the cable defective? At the very least, you should be using a “Null
Modem Cable,” which crosses pins in a specific manner. This should enable
your printer to print. But we recommend that you eventually use a cable
built to specifications as described in Section 6: Interface Specifications.
3. Is the RS232 Interface Module installed in the printer? The “Se” printers
require the new Hi Speed Serial Interface (PN WCL40451)to take
advantage of the faster data transmission speeds. The older Serial
Interface Modules will work, but at a reduced capability.
4. Check for obvious errors in the data stream. Is the data properly framed
with the <ESC>A and <ESC>Z commands? See Section 5: Programming
Reference if necessary.
5. If after sending your job to the printer, it only “beeps” and displays an error
message on the LCD display, you may have a configuration problem.
There may be some inconsistencies with the Baud Rate, Parity, Data Bits,
or Stop Bits in relation to your host computer. If you are confused as to
what the printer’s current RS232 settings are, print a Configuration Test
label(see Section 3). It will list all of the current printer configuration
settings.
6. If you still are unable to get printer output, try the Hex Dump as described
in Step 5 under the Parallel Interface troubleshooting. In this case, the
printer monitors the RS232C interface for incoming data.
7. From the Hex Dump, if you are seeing extra 0DH 0AH (CR and LF)
characters, and are using BASIC, refer to the beginning of the Command
Code section. It provides hints for writing a SATO program in BASIC.
SATO “Se” Print Engines
Page 7-3
Section 7. Troubleshooting
USING THE UNIVERSAL SERIAL BUS (USB) INTERFACE
If nothing prints when doing a test print you will need to verify that the
device drivers have been successfully installed by doing the following:
1. Click on Start, then Settings and then Control Panel.
2. Within the new Window you should have an applet listed as System.
Double click on this applet.
3. Click on the Device Manager tab.
4. Make sure that the View Device by type is checked. Scroll down until you
get to SATO-USB device.
5. Verify that it does not have any errors next to it. If it shows an error,
remove the device and then reinstall it.
6. Reboot the PC and the Printer.
7. Consult the Windows Troubleshooting guide or contact technical
support for further assistance.
USING THE LAN ETHERNET INTERFACE
Printer Does Not Come Up Ready
If you cannot print to the print server after you install it, check the
following:
1. Make sure that the printer is powered on, that all cables are securely
plugged in, and that the printer is on-line.
2. If possible, connect a terminal to the serial port. If you see the boot
prompt, the print server firmware has not been loaded properly. If
reloading does not fix the problem, try setting switch 1 to ON (factory
defaults) and powering the print server off and then on again; if the
problem persists, the product may be defective.
Installation Problems (Printer Comes up Ready but You Cannot
Print)
If the printer starts up OK but you cannot print, the problem could one of
the following:
• There is a problem with the interface between the print server and the
printer
• There is a problem with the network connection or cabling.
• There is a queue setup problem, a print server setup problem, or other
protocol-related problem.
Page 7-4
SATO “Se” Print Engines
Section 7. Troubleshooting
Checking the Interface between the Print Server and the
Printer
First make sure that the cable between the print server and the printer is
securely plugged in at both sides. Then:
1. Wait about two minutes after the printer is powered on and then run a
printer self-test (see Secton 3:Configuration for information on how to run
the self-test).
• If the self-test does not print, then there is possibly a hardware problem.
Double check the connections.
• In some rare instances, disabling NBUF with the command SET PORT P1
NBUF DISABLED will solve port compatibility issues.
Checking the Network Connection and Cabling
If the self-test page prints but you cannot print documents, first check the
network connection and cabling.
1. If you are connecting to a 10baseT network, verify that the OK LED is on.
If the appropriate LEDs are not on, there is probably a bad 10BaseT or
100BaseTX cable or the hub port is bad. If possible, try a different cable
and hub port, or try connecting a different device (such as a PC) to the
cable.
2. If you are using a repeater or hub, make sure that SQE (heartbeat) is
turned off at the hub (this is the default setting for most hubs). Also, if
you have a hub or multiport repeater, verify that the hub or repeater port
is good by trying the print server on a different port.
3. If you have a bridge or router located between the print server and the
host computer, make sure that the device is set up to allow the print server
to send and receive data from the host. For example, a bridge can be set up
to only allow certain types of Ethernet addresses to pass through (a process
known as filtering); therefore, such a bridge must be configured to allow
print server addresses. Likewise, a router can be set up to pass only certain
protocols, so be sure that the desired protocol can be passed through to the
print server. In the case of routers, also make sure that the protocol is
routable (LAT, NetBEUI, and DLC/LLC are not routable).
4. Make sure that you are not trying to perform an illegal operation, such as
attempting to print a label larger than the printer can handle.
5. Check the individual protocol troubleshooting sections in provided with
the Ethernet Interface Module for additional causes of intermittent printer
problems.
Intermittent Problems
If the print server and the printer start up OK, but you intermittently have
problems printing, check the following:
SATO “Se” Print Engines
Page 7-5
Section 7. Troubleshooting
1. Excessive NetWare polling can be a big cause of intermittent problems.
Make sure that you have only enabled the NetWare file servers that you
need for printing (do a SHOW NETWARE command from the print server
console to see the enabled file servers). If you have V3.21 or earlier
firmware, make sure that NetWare polling is disabled by using the console
command SET NETWARE RANGE 0. If you are not using NetWare, you
can disable NetWare entirely with the command SET NETWARE
DISABLED.
2. Check the individual protocol troubleshooting sections provided with the
Ethernet Plug-In Interface Module for additional causes of intermittent
printer problems.
Page 7-6
SATO “Se” Print Engines
Section 7. Troubleshooting
ERROR SIGNALS
The LCD Display, Front Panel LED Indicators and Buzzer provide a
visual/audio indication of the type of error encountered.
LED
LCD
MESSAGE
AUDIBLE
BEEP
ERROR CONDITION
TO CLEAR
Error On
Machine Error
1 Long
Machine Error
Cycle power on/off
Error On
Error On
EEPROM Error
Head Error
1 Long
1 Long
EEPROM Read/Write
Head
Cycle power on/off
Cycle power on/off
Error On
Sensor Error
3 Short
Sensor
Cycle power on/off
Card R/W Error
1 Long
Memory Card Read/Write
Cycle power on/off
Error Blinks Card Low Battery
1 Long
Memory Card Battery Low
Cycle power on/off
Error Blinks
Head Open
3 Short
Head Open
Close head lever
Error Blinks
Cutter Error
3 Short
Cutter
Cycle Power On/Off
Error On
Line Blinks
Parity Error
3 Short
RS232 Parity Error
Cycle power on/off
Error On
Line Blinks
Overrun Error
3 Short
RS232 Overrun Error
Cycle power on/off
Error On
Line Blinks
Framing Error
3 Short
RS232 Framing Error
Cycle power on/off
Error On
Line Blinks
Buffer Over
3 Short
Buffer Overflow
Cycle power on/off
Error Blinks
Label On
Paper End
3 Short
Label End
Open/close Head Lever
Open/close Label Holddown
Error Blinks
Ribbon On
Ribbon End
3 Short
Ribbon End
Open/close Head Lever
Open/close Label Holddown
Error Blinks
Label Blinks
Media Error
3 Short
Media Error
Open/close Head Lever
Ribbon Blinks
None
Ribbon Near End
Replace ribbon with full roll
Line Blinks
None
Buffer Near Full
Slow down transmission
rate
Error Blinks
SATO “Se” Print Engines
Page 7-7
APPENDIX A
OPTIONAL ACCESSORIES
This section contains instructions for using the following features:
• PCMCIA Memory Cards
• Memory Option
• Top Mounted Reflective Sensor (left-side configurations only)
PCMCIA MEMORY CARDS
Description
The Memory Card Option provides the connectors and interface board for one
PCMCIA memory cards slots. The printer memory can be expanded up to 16MB.
Type
Applicable Specifications
Size
Connector Pins
Battery
Write Protect
Low Battery Detect
SRAM or Flash-ROM
PCMCIA Version 2.1 (JEIDA Version 4.1)
Up to 4 MB SRAM or 16MB Flash ROM
68
Two years for SRAM type (approximately)
Yes
Yes (SRAM only)
Installation
Instructions for installing the Memory Card Option are included with the installation
kit.
Error Handling
Memory Card error conditions are indicated to the operator using a combination of
the ERROR LED on the front panel and the audible indicator.
SATO “Se” Print Engines
Page A-1
Appendix A: Optional Accessories
ERROR DESCRIPTION
LowBattery-Lowbatterycondition is
detected when printer is turned ON.
INDICATION
ERRORLED:
AudibleBeep:
Display:
Battery
Blinking
1 long
CardLow
REMEDY
Replace Memory Card battery. Note
that all data will belost when the
battery is removed.
Depress LINE key to print Card
Status
Card R/W Error
1. No card is inserted.
2. Card is write protected.
3. Invalid store/recall number.
4. Card has not been initialized.
Warning
1. Duplicate number.
2. Data not in print area.
3. Data overflows card memory.
ERRORLED:
On
AudibleBeep:
1 long
Display: Card R/W Error
1. Insert card into selected slot.
2. Remove write-protect tab.
3. Correct the program
4. Initialize card with BJF command
Printer must be turn OFF to be
reset.
Audible Beep:
Display:
1 short
None
1. Correct the program.
2. Use a card with more capacity.
Printer will ignore invalid commands.
EXPANDED FLASH ROM MEMORY OPTION
Adds an additional 4 MB of Flash ROM to the printer, extending the onboard Flash
ROM to 6MB total. The Expanded Flash ROM Memory Option requires the
installation of an upgraded Memory Module in the printer which replaces the
standard Memory Module.
Installation
Instructions for installing the Memory Card Option are included with the installation
kit.
TOP MOUNTED REFLECTIVE SENSOR
If there is a requirement for printing a registration mark on the top of a label instead
of on the bottom side, a Top Mounted Reflective Sensor Assembly can be installed.
This option is not available on the M-8460/8465Se and the Left-Hand versions of the
M-8485Se, M-8459Se and M-8490Se.
PLUG-IN INTERFACE MODULES
The Series “e” printers have user changable Plug-In Interface Modules. The
Interface Module is accessible from the Rear Panel and is retained by
two screws. Use the following procedure to replace an interface molule.
1. Turn power off both the printer and the host and remove the power and interface
cables.
WARNING: Never connect or disconnect interface cables (or use a switch box) with
power applied to either the host or the printer. This may cause damage to the
interface circuitry and is not covered by warranty.
Page A-2
SATO “Se” Print Engines
Appendix A: Optional Accessories
2. Remove the two Interface Module Retaining Screws.
3. Grasp the Interface Module and pull it out of the connector.
4. Place the new Interface Module in the slot and press inward firmly until it is
properly seated.
5. Replace the two Interface Card Retaining Screws.
6. If the new Interface Module is for a serial interface, set DSW1 for the proper
operation.
7. Connect the interface cable to the connector.
SATO “Se” Print Engines
Page A-3
Appendix A: Optional Accessories
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Page A-4
SATO “Se” Print Engines
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