Polycom® SoundPoint® IP 670
Premium SIP desktop phone with a large color display
Delivering a rich voice, visual and application experience
The SoundPoint IP 670 is an application-enabled desktop IP phone with a highperformance color display, Polycom’s revolutionary HD Voice™ for unparalleled voice
quality, and Gigabit Ethernet connectivity. It is designed to provide professionals with
a vibrant color interface for easier viewing and navigation, as well as a high level of
integration with productivity-enhancing applications and business processes.
A visually improved platform for applications
The SoundPoint IP 670 features a backlit, large color display that enables rich visual
presentation and easier navigation of the menu. Beyond its advanced telephony
features, the SoundPoint IP 670 is an ideal platform for accessing applications, such as
the Polycom Productivity Suite, through its vibrant color user interface. The SoundPoint
IP 670 also delivers a significantly augmented and visually pleasing user experience
when running productivity-enhancing third-party applications developed using
Polycom’s XML API.
Unparalleled voice quality and clarity
The SoundPoint IP 670 integrates Polycom HD Voice to bring life-like richness and
clarity to every call. Polycom HD Voice incorporates wideband audio for over twice the
voice clarity, patented Polycom Acoustic Clarity™ technology for noise and echo-free
sound, plus best-in-class system design for high-fidelity, faithful voice reproduction.
Advanced network connectivity
With a built-in dual-port Gigabit Ethernet switch, the SoundPoint IP 670 provides full
Gigabit data connectivity between the network and a user’s computer, eliminating
network bottlenecks to enable bandwidth-intensive applications on the user’s desktop.
Enhanced call handling capabilities
The SoundPoint IP 670 accommodates six lines in standalone mode. When equipped
with up to three SoundPoint IP Color Expansion Modules, the SoundPoint IP 670
becomes a 34-line, productivity-enhancing attendant console for attendants to increase
call handling capabilities and to view presence information without having to be in front
of a PC2.
• A rich visual experience – Large,
vibrant color display enables
easier viewing and navigation,
plus integration with productivityenhancing applications and
business processes
• Polycom HD voice – Unparalleled
voice clarity to make your calls
more efficient and productive
• Gigabit ethernet support –
Future-proofs network
infrastructure investment
• Expandability – Supports up
to three SoundPoint IP Color
Expansion Modules for an
attendant console application
• Broad and robust interoperability –
Certified to interoperate with a
broad array of SIP call control
platforms to enable open choices
and innovations while simplifying
provisioning, management,
and support
DATA SHEET Polycom® SoundPoint® IP 670 Specifications
Product Specifications
Lines (direct numbers)
• Up to six lines (standalone mode)
• Up to 24 concurrent calls
Expansion module mode
• Up to 48 line keys/appearances
• Up to 47 remote party BLF line monitors
• Up to 34 SIP registrations
SoundPoint IP color expansion
module support
• The PoE version supports one Color
Expansion Module
• The PSU version supports up to three
Color Expansion Modules
• 320 x 160 backlit color graphical LCD
LED backlight with custom variable
intensity control
• Message Waiting Indicator (MWI) LED
Feature keys
• 4 context-sensitive “soft” keys
• 26 dedicated “hard” keys
• 6 line keys with bi-color (red/green) LED
• 8 feature keys
• 6 display/menu navigation keys
• 2 volume control keys
• Illuminated mute key
• Illuminated headset key
• Illuminated hands-free speakerphone key
• Dedicated hold key
Headset and hearing aid compatibility
• Dedicated RJ-9 headset port
• Amplified headsets are recommended
• Compliant with ADA Section 508
Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset
for magnetic coupling to approved HAC
hearing aids
• Compatibility with commercially-available
TTY adapter equipment
Audio features
• Polycom HD Voice technology delivers
life-like voice quality for each audio
path—the handset, the hands-free
speakerphone, and the headset 1
• Full-duplex hands-free speakerphone
• Type 1 compliant with IEEE 1329 full
duplex standards
• Frequency response—150Hz - 7kHz
for handset, headset 1 and hands-free
speakerphone modes
• Codecs: G.722 (wideband), G.711 µ/A,
G.729A (Annex B), and iLBC
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation/DTMF event
RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression
Call handling features2
• Shared call/bridged line appearance
• Flexible line appearance (one or more
line keys can be assigned for each
line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call
treatment/call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected
party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function
Other features
• Enabled for the Polycom
Productivity Suite
• Integration with Microsoft LCS 2005 for
telephone and presence3
• Compatibility with Microsoft Office
Communicator and Windows® Messenger
5.1 Clients Universal Serial Bus (USB)
• Full Host Controller
• Compliant with OHCI 1.1 specification
• Support for Full-speed and Lowspeed peripherals
• Type-A receptacle interface
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and
call history (missed, placed, and received)
• Customizable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support.
Multilingual user interface encompassing
Chinese, Danish, Dutch, English
(Canada/US/UK), French, German,
Italian, Japanese, Korean, Norwegian,
Polish, Portuguese, Russian, Slovenian,
Spanish, Swedish
Protocol support
• IETF SIP (RFC 3261 and companion RFCs)
Network and provisioning
• Two-port Gigabit Ethernet switch:
• 10/100/1000Base-Tx across LAN and
PC ports
• Conformant to IEEE802.3-2005 (Clause
40) for Physical Media Attachment
• Conformant to IEEE802.3-2002 (Clause
28) for Link Partner Auto-Negotiation
• Manual or dynamic host configuration
protocol (DHCP) network setup
• Time and date synchronization
using SNTP
• FTP/TFTP/HTTP/HTTPS4 serverbased central provisioning for mass
deployments. Provisioning server
redundancy supported
• Web portal for individual
unit configuration
• QoS Support – IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DSCP
• Network Address Translation (NAT)
support – static
• RTCP support (RFC 1889)
• Event logging
• Local digit map
• Hardware diagnostics
• Status and statistics
• Transport Layer Security (TLS)3
• Secure Real-time Transport
Protocol (SRTP)
• Shipped with X.509 certificate installed
• Encrypted configuration files3
• Digest authentication
• Password login
• Support for URL syntax with password
for boot server4
• HTTPS secure provisioning4
• Support for signed software executables4
• Built-in, auto-sensing IEEE 802.3af
Power over Ethernet
• External Universal AC adapter (included
48V DC)5
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• ROHS compliant
DATA SHEET Polycom® SoundPoint® IP 670 Specifications
Box dimensions/weight
• UL 60950
• CE Mark
• CAN/CSA-C22.2 No. 60950
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950
• 10.5 in x 6 in x 7.5 in x 2.5 in
(26.5 cm x 15 cm x 19 cm x 6.5 cm)
(W x H x D x T)
• 13.0 x 15.5 x 6.0 in (33 x 39.5 x 15 cm)
(L x W x H)
• 4.83 lb (2.19 kg) - includes all
packaging material
Operating conditions
• Temperature: 0 to 40°C (+32 to 104°F)
• Relative humidity: 5% to 95%
Storage temperature
• - 40 to +70 degrees C (-40 to +160
degrees F)
SoundPoint IP 670 comes with:
• SoundPoint IP 670 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Universal power adapter (including
country-specific cord kit)5
• Quick Start Guide
• Product registration card
Part numbers/UPC codes
• 2200-12670-001/610807681793 for
• 2200-12670-002/610807684053
for Japan
• 2200-12670-012/610807684060 for
• 2200-12670-015/610807684077 for UK,
HK, Singapore, Malaysia
• 2200-12670-016/610807684084
for Korea
• 2200-12670-022/610807684091
for China
• 2200-12670-122/610807684114 for ROE
• 2200-12670-025/610807681809, PoE
version for worldwide
Master carton quantity
• Five
Country of origin
• Thailand
• One year
1. T
o enjoy the benefits of Polycom HD Voice when
using the phone in the headset mode, you must
use a wideband headset.
2. M
ost software-enabled features and capabilities
must be supported by the server. Please contact
your IP PBX/Softswitch vendor or service provider
for a list of supported features.
3. R
equires SIP version 3.0.2 RevB or higher.
4. Requires BootROM version 4.1.0 or higher.
5. Universal power adapter not included in the
PoE version (P/N: 2200-12670-025).
About Polycom
Polycom is the global leader in standards-based unified communications (UC) solutions for telepresence, video, and voice
powered by the Polycom® RealPresence® Platform. The RealPresence Platform interoperates with the broadest range of business,
mobile, and social applications and devices. More than 400,000 organizations trust Polycom solutions to collaborate and meet
face-to-face from any location for more productive and effective engagement with colleagues, partners, customers, specialists,
and prospects. Polycom, together with its broad partner ecosystem, provides customers with the best TCO, scalability, and
security for video collaboration, whether on-premises, hosted, or cloud-delivered. Visit or connect with
Polycom on Twitter, Facebook, and LinkedIn.
Polycom, Inc.
© 2012 Polycom, Inc. All rights reserved. Polycom®, the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. And are registered and/or
common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form
or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.