Uniden | DRX332 | User`s guide | Uniden DRX332 User`s guide

DECT3380 Series User's Guide
You will also find:
What's in the box?
DECT3380 base
with answering
system and
Not pictured:
- Rechargeable battery
- AC adapter (PS-0034)
- Telephone cord
DCX330 Accessory
handset and charger
Not pictured:
- Rechargeable
- Battery cover
- Charger
AC adapter
If you purchased
model number:
You should
1 of each
2 of each
3 of each
4 of each
5 of each
If any items are missing or damaged, contact our Customer Care Line
immediately. Never use damaged products!
Need help? Get answers 24/7 at our website: www.uniden.com.
If You...
Contact Uniden’s...
Phone Number
have a question or problem
Customer Care Line*
817-858-2929 or
need a replacement part or an
Parts Department*
need special assistance due to
Accessibility Help Line
a disability
(voice or TTY)
* During regular business hours, Central Standard Time; see our website for detailed
business hours.
© 2010 Uniden America Corp.
Ft. Worth, Texas
Printed in Vietnam
MULTIRANGE™ Charger and
Accessory Handset
If the model number ends in R, your
package contains a DRX332 handset with
a MULTIRANGE™ charger in place of one
DCX330. The AC adapter for the DRX332 is
For more information, see page 5.
AC Adapter and Battery Specification
AC adapter for -
Input Voltage
DECT3380 Base
120V AC, 60 Hz
DCX330 Charger
120V AC, 60 Hz
120V AC, 60 Hz
Battery pack
Part number
500mAh, 2.4V DC
7.8V AC @
8V AC @ 300mA
6.5V AC @
What’s in the manual?
MULTIRANGE™ Charger and
Answering System Options
Accessory Handset.................... 2
(Ans. Setup)............................. 22
AC Adapter and Battery
the Answering
Specification.............................. 2
System..................................... 23
Important Safety Instructions!...... 3
Personalizing Your Greeting...... 24
Getting Your Messages.............. 25
Getting Started............................. 4
Screening Your Calls.................. 25
Installing Your Phone................... 4
Using the System While You’re
Away from Home.................... 26
Chargers.................................... 5
Understanding Your Phone........... 8 Important Information............... 27
Solving Problems....................... 27
Parts of the Base.......................... 8
Changing from Tone to Pulse
Parts of the Handset.................. 10
Dialing..................................... 31
Using the Menus........................ 13
Resetting and Registering
Using Your Phone....................... 15
Handsets................................. 31
Learning the Basics.................... 15
Using Caller ID and Redial Lists.. 17
charger.................................... 32
Using the Phonebook................ 18
AC Adapter and Battery
Finding a Lost Handset............... 19
Information............................. 33
Using Multi-Handset Features... 19
Compliance Information............ 34
Using Special Features............... 21
Warranty (Limited, 1 Year)........ 37
Using the Answering System...... 22
Important Safety Instructions!
When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric shock and
injury to persons, including the following:
 This unit is NOT waterproof. DO NOT expose this unit to rain or
 Do not use this product near water, for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement, or near
a swimming pool.
 Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
Do not use the telephone to report a gas leak in the vicinity of the
Use only the power cord and batteries indicated in this manual.
Do not dispose of batteries in a fire. They may explode. Check with
local codes for possible special disposal instructions.
Do not place the handset in any charging cradle without the
battery installed and the battery cover securely in place.
CAUTION! Risk of explosion if battery is replaced by an
incorrect type! Dispose of used batteries according to the
instructions. Do not open or mutilate the battery. Disconnect
the battery before shipping this product.
For more details, see the Important Information section.
Getting Started
Installing Your Phone
Charge the battery
1. Unpack all handsets, batteries, and
battery covers. If you need to remove a
battery cover, press in on the notch and
slide the cover down.
2. Line up the battery connector with the jack inside the handset and
push the connector in until it clicks into place. Tug gently on the
wires to make sure the battery pack is securely connected.
3. Replace the cover and slide it up into place.
4. Connect the base AC adapter to the jack on the base (refer to the
table on page 2 for a list of adapters/voltage requirements). Run
the cord through the indent and out the back.
5. If you have accessory handsets, connect each charger’s applicable
AC adapter to the power jack (refer to the table on page 2 for a list
of adapters/voltage requirements).
If you have a DRX332 handset with a MULTIRANGE™ charger,
be sure to use the correct AC adapter for the charger. Refer to
the table on page 2 for a list of adapters/voltage requirements.
For MULTIRANGE chargers, route the cord as shown:
. Plug the other end of each adapter into a
standard 120V AC power outlet.
7. Place one handset in the base and the
other(s) in the charger(s) with the
display(s) facing forward. The handset
display should light up; if it doesn’t, reseat
the handset or try plugging the AC adapter into a different outlet.
Charge all handsets completely (about 15 hours) before using
Connect the telephone cord
Connect the TEL line jack to a standard telephone wall jack.
Test the connection
1. Pick up the handset from the cradle and press Talk/flash. You
should hear a dial tone, and the display should say Talk.
 If you don't hear a dial tone or the display says Check Tel Line,
try checking the connection between the base and the phone
2. Make a quick test call. (Press End to hang up.)
 If the tone doesn’t stop when you dial, try changing to pulse
dialing mode (see page 31).
 If there's a lot of noise or static on the call, see page 29 for tips
on avoiding interference.
3. Test any accessory handsets the same way. If you can’t get a dial
tone or the handset display says Unavailable, try resetting the
handset (see page 31).
Setting Up MULTIRANGE Chargers
If the model number ends in an R, at least one of the chargers
included with your phone is a MULTIRANGE charger.
Your base supports a total of two (2) DRX332 MULTIRANGE
chargers, including any that were supplied with your phone.
To use the charger's MULTIRANGE function, you must register the
charger to a DECT3380 base.
Any MULTIRANGE chargers packaged with your base are
registered and ready to use out of the box. Just pick the best
location and plug it in.
Usually, you can't tell when a handset switches between the base
and the charger in the middle of a call.
How it works
The MULTIRANGE charger extends the range of your base in all
directions, including up and down. Each handset will automatically
connect to the charger or the base, depending on which signal is
stronger. (The handset operates exactly the same way whether it’s
connected to the base or to the MULTIRANGE charger.)
Base Coverage Area
Handsets in this area always
connect to the base.
Overlap Coverage
Handsets in
this area might
connect to the
base or the charger. Extended Coverage Area
Handsets in this area
always connect to the
Placing a MULTIRANGE charger
Make sure you have a strong signal from the base (at least 3 bars
in the handset display).
Put the charger at least 35 feet away from the base or any other
MULTIRANGE charger. (If you put the charger on a different floor
from the base, don't forget to allow 35 feet vertically, also.)
Picking the best spot
The best spot for the MULTIRANGE
charger is as far from
the base as possible
while still maintaining
a good signal, or near
the edge of the base’s
coverage area. To find
the edge of the
coverage area:
1. Stand near the
base and make
a call on the
2. While on the call, carry the handset away from the base towards
the general area where you want to put the charger.
3. Watch the signal strength icon on the handset. Make a note where
the icon drops from 4 bars to 3 bars.
4. Continue walking away from the base. Make a note where the
signal strength icon drops from 3 bars to 2 or if you start to hear
noise on the line (which indicates the signal is getting weaker).
5. Place the charger anywhere inside the range where the signal
strength icon showed 3 bars and the handset had a clear signal
with no noise.
Testing the location
Connect the charger's AC adapter and make sure the Link light comes
on steadily. If the light flashes, the MULTIRANGE charger is not getting
a good signal from the base. The charger may be too far away from
the base, there may be interference from electronic devices, or the
signal might be blocked by thick walls or metal objects. Try moving the
charger to another location.
Understanding Your Phone
Parts of the Base
Base keys and how they work
Key name
(and icon)
What it does
- In standby: page all handsets to find a lost one.
Do Not Disturb
- In standby: turn the Do Not Disturb feature on or off
(see page 21).
- In standby: turn the answering system on or off.
- While a message is playing: for the first 2 seconds,
go to the previous message; after that: go to the
start of this message.
- In standby: start playing messages.
- While a message is playing: stop playing messages.
- While the phone is ringing: mute the ringer for this
call only.
Down (–)
Up (+)
- While a message is playing: skip to the next
- While a message is playing: delete this message.
- In standby: delete all messages.
- In standby: decrease the ringer volume.
- While a message is playing: decrease the speaker
- In standby: increase the ringer volume.
- While a message is playing: increase the speaker
Parts of the Handset
Twelvekey dial
Handset keys and how they work
Key name
(and icon)
What it does
Up (
- In standby: increase the ringer volume.
- During a call: increase the call volume.
- In the menu or any list: move the cursor up one line.
CID/right (
Down (
- In standby or during a call: open the Caller ID list.
- During text entry: move the cursor to the right.
- In standby: decrease the ringer volume.
- During a call: decrease the call volume.
- In the menu or any list: move cursor down one line.
- In standby: open the menu.
- In the menu or any list: select the highlighted item.
Key name
(and icon)
What it does
- During a call: hang up.
- In the menu or any list: exit and go to standby.
- In standby: page another handset using the
- During a call: put the call on hold and start a call
- While entering text: delete one character, or press
and hold to delete all the characters.
- In standby or during a call: open the phonebook.
- In a menu: go back to the previous screen.
( )
- During text entry: move the cursor to the left.
- In standby: start a telephone call (get a dial tone).
- While the phone is ringing: answer incoming call.
- During a call: switch to a waiting call.
End (
Speaker (
) - Switch a call to the speakerphone (and back).
- In standby: open the redial list.
- While entering a phone number: insert a 2-second
- In standby: access your answering system.
- During a call: mute the microphone.
- While the phone is ringing: mute the ringer for this
call only.
Display icons and what they mean
Since the icons appear based on what you’re doing with the phone, you
won’t ever see all of these icons at the same time.
What it means
The ringer is turned off: this handset will not ring
when a call comes in.
You have a voice message waiting (see page 22).
Privacy Mode is on: no other handset can join your
The speakerphone is on.
The microphone is muted, and the caller can’t hear
T-coil mode is on (see page 30).
The battery is 1) empty, 2) getting low, 3) half
charged, or 4) fully charged.
The signal from the base is 1) weak, 2) low, 3)
strong, or 4) very strong.
The handset enters capital letters first (see page 14).
The handset enters lower-case letters first (see page
Using the Menus
To open the
menu, press
The cursor
shows the
To move the
cursor, use
Handset Setup
Ans. Setup
Day & Time
To go back a
screen, press
to choose the
highlighted option.
Ringer Tones
press END to
exit the
If you open the menu during a call, use Phonebook/left to back
out of the menu without hanging up.
If you don't press any keys for 30 seconds, the handset exits the
The Handset Setup Menu
You can change these settings separately for each handset.
Turn on T-coil mode to reduce noise on some
hearing aids (see page 30).
Choose this handset’s ringtone. As you highlight
each ring tone, the phone plays a sample. When
Ringer Tones
you hear the tone you want, press Menu/select.
Turn on the personal ring feature. If you have
Caller ID, this feature lets you assign special
ringtones to anyone in your phonebook; this
Personal Ring
handset will use the special ringtone when that
person calls.
Have this handset answer a call when you pick it
up from the cradle (without pressing any buttons).
Have this handset answer a call when you press
Any Key Answer
any key on the 12-key dialpad.
Key Touch Tone
Change the name used on the handset’s display.
Change the display language.
Have the keypad sound a tone when you press a
The Ans. Setup menu
This menu controls the options and settings for your answering
system (see page 22).
The Day and Time menu
If you subscribe to Caller ID, the phone automatically sets the day
and time when it receives Caller ID information from your phone
company. If you want to set the clock manually, just open the menu
and select Day and Time. The phone prompts you to select the day,
enter the time, and select AM/PM. (When prompted for the time, use
the number keypad to enter 2 digits for the hour and 2 digits for the
minutes, e.g., 0530 for 5:30.)
The Global Setup menu
The settings on this menu affect all handsets and the base. Before
changing these settings, make sure the phone is in standby and all
handsets are within range of the base. (Only one handset at a time can
change these settings.)
Dial Mode
Set Line Mode
VMWI Reset
Change the way your phone communicates with
the telephone network (see page 31).
Do not change this setting unless instructed to by
customer service.
Reset the message waiting indicator if it gets out of
sync with your voice mail service (see page 22).
How to enter text on your phone
Use the 12-key dial pad when you want to enter text into your phone
(i. e., a name in the phonebook, the handset banner).
The phone defaults to a capital letter for the first letter and any
letter after a space; otherwise, it uses small letters.
To switch to all capital letters, press . The phone defaults to all
capital letters first (e. g. ABCabc2) until you enter a blank space or
press again. (Any time you want to change case, just press .)
If two letters in a row use the same number key, enter the first
letter and wait a few seconds (or press Right); the cursor will
move to the next space. Enter the next letter.
Press # to enter a blank space.
To change a letter, move the cursor to that letter and press Clear
to erase the letter. Then, enter the next letter.
To erase the entire entry, press and hold Clear.
Press 0 to cycle through all available symbols and punctuation.
Using Your Phone
You can control the features in this section through the handset.
Learning the Basics
make a call: Dial the
number, then
answer a call
hang up
mute the microphone
during a call
put a call on hold
return to a call on
Do this
From the earpiece...
From the speaker...
Press Talk/flash.
Press Speaker.
Press Talk/flash.
Press Speaker.
Press End or put the handset in the cradle.
Press mute. Press again to turn the microphone
back on.
Press Clear/intercom. After 5 minutes on hold,
the call will be disconnected.
Press Talk/flash.
Press Speaker.
switch between the
speakerphone and
mute the ringer for
this call only
Do this
From the earpiece...
From the speaker...
Press Speaker.
While the phone is ringing, press mute.
Change the volume
Speaker and earpiece volume
Ringer volume
- You can change the volume of
the speaker on the base and each
cordless handset separately.
- You can change the volume of the
earpiece on each handset; this does
not affect the handset’s speaker
- Anytime you are listening to a
speaker or earpiece, press Up to
increase the volume and Down to
decrease it.
- You can change volume
of the ringer on the
base and each handset
- When the phone is in
standby, press Up to
increase the volume and
Down to decrease it.
- If you turn the ringer
volume all the way down,
the ringer turns off.
Call waiting
Call Waiting is a service available from your telephone provider that
lets you receive calls while you are on another call. Caller ID on Call
Waiting (CIDCW) service displays Caller ID information for a waiting
call. Contact your telephone provider for more information.
If you get a Call Waiting call, the phone sounds a tone and displays any
CID information received for the waiting call. To switch between the
current call and the waiting call, press Talk/flash. Remember, each
time you switch, there is a short pause before you’re connected to the
other caller.
Using Caller ID and Redial Lists
Caller ID (CID) is a service available from your telephone provider
that shows the phone number (and sometimes the caller’s name) of
incoming calls. Contact your telephone provider for more information.
Caller ID (CID) list
Redial list
- The phone saves the information for the
last 30 received calls to the CID list. When
the phone’s in standby, each handset
shows how many calls came in since the
last time you checked the CID list.
- New records have an asterisk next to the
received time.
- Only one handset can access the CID list
at a time, and you can’t access the CID list
while another handset is on a call.
- Each cordless
handset remembers
the last 5 numbers
you dialed on it.
- The redial list is
separate for each
Follow these steps…
Open the CID list
Open the Redial list
Press CID/right.
Press Redial/pause.
Press Down to scroll through the list from
newest to oldest. Press Up to scroll from
oldest to newest.
Highlight the number you want* and
press Talk/flash.
Press Phonebook/left.
Scroll through the list
Dial a number
Close the list
* If the number is a toll or long distance call, but there’s no 1 at the
front of the CID record, press to add the 1 before you dial the
To select a number, highlight the number and press Menu/select. The
phone gives you the following options:
Delete Entry Erase the number from the list.
Add the number to the phonebook. The handset prompts
Store Into
you to edit the name and number and select a personal
(Caller ID list only.) Erase all numbers from the list.
Delete All
Using the Phonebook
 The phone can store up to 70 entries in its central phonebook; the
phonebook is shared by all cordless handsets.
Only one handset can access the phonebook at a time, and you
can't access the phonebook while another handset is on a call.
To do this...
Do this...
Press Phonebook/left.
Press Down to scroll through the
Scroll through the entries
phonebook from A to Z or Up to scroll
from Z to A.
Jump to entries that start with a Press the number key corresponding
certain letter
to the letter you want to jump to.
Find the entry you want to dial, and
Dial an entry
press Talk/flash.
Open/close the phonebook
To select a number, highlight the number and press Menu/select. The
phone gives you the following options:
Edit this entry. The handset prompts you to edit the
name and number and select a personal ring.
Erase this entry.
Phonebook menu options
With the phone in standby, open the phonebook. From the main
phonebook screen (instead of an individual entry), press Menu/select.
The phone gives you the following options:
Create New
Delete All
Add an entry to your phonebook. The handset
prompts you to enter a name and number and
select a personal ring.
Erase all the entries in the phonebook.
Finding a Lost Handset
With the phone in standby, press Find on the base. All the handsets will
beep for 1 minute; to end the page, press Find again or press any key
on any handset.
Using Multi-Handset Features
To use the features in this section, you must have at least two cordless
Expanding your phone
Your base supports a total of six cordless handsets: the one that
came with the base and up to five DCX330/DRX332/DWX337
accessory handsets.
Your base might be compatible with other Uniden accessory
handsets: please visit our website for a list of compatible handsets.
Accessory handsets must be registered to the base before you can
use them. Handsets that aren't registered display a Handset not
registered message. For instructions on registering handsets to the
base, see page 32, or consult the accessory handset manual.
Any accessory handsets that came packaged with the base are
already registered for you.
If a handset was previously registered to a base, you have to reset
it so you can register it to a new base (see page 31 or the manual
for the accessory handset).
Conference calling
When an outside call comes in, two handsets can join in a
conference call with the outside caller.
To join an ongoing call, press Talk/flash or Speaker.
To leave the conference call, hang up normally; the other handset
remains connected to the call.
Privacy mode
You can prevent other handsets from joining a call. Start your call
as usual, then press Menu/select; the display shows Call Privacy.
Press Menu/select again to turn privacy mode on (you’ll see in the
display). When you hang up, privacy mode turns off automatically.
As long you have privacy mode on, no other handsets can interrupt
your call. To allow another handset to join the call, press Menu/select
twice to turn privacy mode off.
Call transfer
Do this...
transfer a call
Press Clear/intercom, then select the
handset you want to transfer the call to
(select All to page all the handsets). When
the other handset accepts the call, you’ll be
cancel a transfer and leave
Press End.
the call on hold
cancel a transfer and
Press Talk/flash.
return to the call
1. Press Clear/intercom. You can speak to
the transferring handset.
answer a call transfer page
2. To speak to the outside caller, press
Whenever the phone is in standby, you can make an intercom call
between handsets without using the phone line.
You can make an intercom call from any handset, but only two
handsets can be in an intercom call at any time.
If an outside call comes in during an intercom page, the phone
sounds a tone and shows any received CID information. If another
handset hasn't answered the page yet, the phone cancels the page
to let you can answer the incoming call.
make an intercom page
cancel a page
answer an intercom page
leave an intercom call
answer an outside call
during an intercom call
Follow these steps:
Press Clear/intercom, then select the
handset you want to talk with (select All
to page all handsets at the same time).
Press End.
Press Clear/intercom or Talk/flash.
Press End.
Press Talk/flash. The phone
automatically disconnects the intercom
call and connects you to the outside line.
Using Special Features
Do Not Disturb (DND)
The Do Not Disturb feature (DND) turns off the ringers on the base
and all handsets at the same time.
You can turn on DND from the base whenever the phone is in
standby: just press and hold Do not disturb for about a second.
The phone automatically turns on the answering system and
shows Do Not Disturb on all handsets.
To turn DND off, press Do not disturb again.
If you turn the answering system off while DND is on, the phone
turns off DND along with the answering system.
Chain dialing
If you often have to enter a series of digits or a code number
during a call, you can save that code number to a phonebook entry
and use the phonebook to send the code number.
Enter the code number (up to 20 digits) into the phonebook just
like a regular phonebook entry. Be sure to enter the code number
into the phonebook exactly as you would enter it during a call.
During a call, when you hear the prompt that tells you to enter the
number, open the phonebook and find the entry that contains your
code number. Press Menu/select to transmit the code. Or, if you
change your mind, use Phonebook/left to close the phonebook.
Voice message notification
This feature supports Frequency-Shift Keying (FSK) message
notification. Contact your voice mail provider for more details.
If you subscribe to a voice mail service, your phone can notify you
when you have a new message waiting.
When you have new messages, the voice message icon ( ) appears
in the display, and the light at the top of the handset blinks.
The voice message icon should disappear after you listen to all
your new messages. If it doesn’t, you can reset it manually: With
the phone in standby, open the menu and select Global Setup.
Select VMWI Reset, then select Yes.
Using the Answering System
Answering System Options (Ans. Setup)
You can change the answering system options from any handset. Just
open the menu and select Ans. Setup. Select one of the following:
Security Code
Ring Time
Enter a 2-digit PIN so you can access your answering
system from any touch-tone phone (see page 26).
Set the number of rings (2, 4, or 6) before the
answering system answers the phone. Choose Toll
Saver to have the system answer after 2 rings if you
have new messages or after 4 rings if you don’t.
Set the amount of time callers have to leave a
message, either 1 minute or 4 minutes. Choose
Record Time
Announce Only if you don’t want the system to let
callers to leave a message.
Have the system beep every 15 seconds when you
have a new message; the beeping stops when you
Message Alert listen to all your new messages. (To mute the alert
without listening to your messages, press any key on
the base.)
Ans. Language Change the language of the system’s voice prompts.
Turn on the call screen feature so you can hear callers
as they leave messages on the base speaker (see page
Call Screen
Turn your answering system on or off. (To turn your
Ans. On/off
system on or off from the base, just press On/off.)
Accessing the Answering System
You can access your system from a handset whenever the phone is in
start remote operation
[ / /select]
RIGHT to go to
the next option:
LEFT to go to the
previous option:
to choose the
Press END to exit
remote operation
During remote operation, the phone beeps to let you know it's
waiting for your next command.
You can press the number key next to the commands instead of
scrolling through them.
If you don't press any keys for 30 seconds, the phone returns to
Only one handset can access the system at a time, and you can't
access the system while another handset is on a call.
Personalizing Your Greeting
Your greeting can be between 2 seconds and 30 seconds long. If you
don’t record an outgoing message, the system uses a pre-recorded
greeting: Hello, no one is available to take your call. Please leave a
message after the tone.
Record your personal outgoing message or greeting
1. Access the system from any handset. Wait until the system
finishes its announcements, or press 5 (Stop) to skip them.
2. Press 8 (RecNewGreeting).
3. Wait for the system to say “Record greeting,” then begin speaking.
4. When you’re finished, press 8 (RecNewGreeting) to recording.
The system plays back your new greeting.
5. To keep this greeting, press End. To re-record it, go back to step 2.
Switch between the two greetings
1. Access the system from any handset. Wait until the system
finishes its announcements, or press 5 (Stop) to skip them.
2. Press 6 (SelectGreeting) to play back the current greeting.
3. Press 6 (SelectGreeting) again to switch greetings.
Delete your greeting
Switch to your personal greeting following the steps above. While the
system is playing back your greeting, press 4 (Delete).
Getting Your Messages
From the base...
From a handset
operation) ...
Press Play/stop.
Press Messages.
of new and old
play new messages
messages, then plays each new message (followed
by the time and day) in the order it was received.
Within the first 2 seconds of a message,
replay an earlier
press Rev.
select 1: Repeat.
Wait at least 5
Wait at least 3 seconds after seconds after the
restart the current
the message starts, then press message starts,
and then select 1:
skip a message
Press Fwd.
Select 3: Skip.
While the message is playing,
delete a message
press Delete.
select 4: Delete.
With the phone in standby,
delete all of your
press Delete. When the
Not available.
system asks you to confirm,
press Delete again.
After the system plays the new messages,
play old messages
press Play/stop again.
Select 2: Play.
stop playback
Press Play/stop.
Select 5: Stop.
Screening Your Calls
Another feature your answering system gives you is call screening.
While the system is taking a message, you can hear the caller on the
base speaker (if you turn on Call Screen) or from a handset. Only one
handset at a time can screen calls. If another handset is screening the
call, the handset beeps and returns to standby.
hear the caller
leaving a message
answer the call
mute the call screen
without answering
From the base...
Just listen to the
caller over the
Not available.
From a handset...
Press Messages.
Press Talk/flash.
Press End or return the
Press Play/stop.
handset to the cradle.
If you mute the call screen, the system continues
taking the message: it just stops playing through
the speaker.
Using the System While You’re Away from Home
You can also use your answering system from any touch-tone phone.
Before you can use this feature, you must program a security code.
Programming a security code
1. With the phone in standby, open the menu from any handset.
2. Select Ans. Setup, then select Security Code.
3. Use the number keypad to enter a two-digit security code (01 to
99). Press Menu/select when you’re finished.
Remember to make a note of your new security code!
Dialing in to your system
1. Call your telephone number and wait for the system to answer.
 If you have the Ring Time set to Toll Saver, the system
answers after 2 rings if you have new messages and 4 rings if
you don’t. You can hang up during the third or fourth ring.
 If your answering system is off, it will answer after about ten
rings and sound a series of beeps instead of your greeting.
2. During the greeting (or beeps), press 0 and immediately enter
your security code. (If you enter it incorrectly 3 times, the system
hangs up and returns to standby.)
3. The system announces the current time, the number of messages
stored in memory, and a help prompt. Then it starts beeping
intermittently to let you know it's waiting for your command.
4. When you hear the intermittent beeping, enter a command from
the chart:
Repeat message
Play message
Skip message
Delete message
Stop playback
Turn on
Turn off
Hear prompts
If you don’t press any keys for 15 seconds, the phone will
hang up and return to standby.
Important Information
Solving Problems
If you have any trouble with your phone, try these simple steps first. If
you need help, call our Customer Care Line listed on the front cover.
No handsets can make
or receive calls.
- Checking the telephone cord connection.
- Disconnecting the base AC adapter. Wait a
few minutes, then reconnect it.
- Making sure the base is plugged in.
A handset can’t make
or receive calls.
A handset can make
calls, but it won’t ring.
Moving the handset closer to the base.
- Making sure the ringer is turned on.
- Making sure Do Not Disturb is turned off.
- Charging the battery for 15-20 hours.
- Checking the battery connection.
- Resetting the handset.
- Moving the handset closer to the base.
A handset says
- Seeing if another handset is in Privacy Mode.
- Letting calls ring twice before answering.
No handsets display
Caller ID information.
- Making sure your Caller ID service is active.
Caller ID displays briefly - You may have to change the line mode.
Contact customer service.
and then clears.
I can’t transfer calls.
Resetting all handsets.
Two handsets can’t talk
Making sure no handset is in Privacy Mode.
to the caller.
The answering system - Making sure the answering system is on.
does not work.
- Making sure the base is plugged in.
- Making sure the Record Time is not set to
The system won’t
Announce Only.
record messages.
- Deleting messages (memory may be full).
- Seeing if another handset is using the
A handset can’t access
the answering system.
- Making sure the phone is in standby.
I can’t get my handset - Re-registering the MULTIRANGE charger.
to switch to the
- Making sure the MULTIRANGE charger and
handset are registered to the same base.
The LINK light on the
Moving the MULTIRANGE charger closer to
randomly starts
the base.
A handset is not
Weak or hard to hear audio
If a caller’s voice sounds weak or soft, the signal might be blocked by
large metal objects or walls; you might also be too far from the base, or
the handset’s battery may be weak.
Try moving around while you’re on a call or moving closer to the
base to see if the sound gets louder.
Make sure the handset’s battery is fully charged.
Try adjusting the earpiece volume.
Noise or static on the line
Interference is the most common cause of noise or static on a cordless
phone. Here are some common sources of interference:
 electrical appliances, especially microwave ovens
 computer equipment, especially wireless LAN equipment and DSL
 radio-based wireless devices, such as room monitors, wireless
controllers, or wireless headphones or speakers
 fluorescent light fixtures (especially if they give off a buzzing
 other services that use your phone line, like alarm systems,
intercom systems, or broadband Internet service
If static is on 1 handset or in If static is on all handsets or in all
1 location:
- Check nearby for one of
the common interference
- Try moving the handset away
from a suspected source, or
try moving the suspected
source so it’s not between the
handset and the base.
- There is always more noise at
the edges of the base’s range.
If an Out of Range message
displays, try moving closer to
the base.
- Check near the base for the source
of interference.
- Try moving the base away from a
suspected source, or turn off the
source if possible.
- If the base has an adjustable
antenna, try raising the antenna so it
stands straight up.
- If you have any service that uses the
phone line, you might need a filter
(see below).
Installing a line filter or DSL filter
Sometimes, broadband Internet services that use the telephone line
can interfere with phones. One of these services−DSL−often causes
static on telephones. A DSL filter or telephone line filter usually solves
this problem. The technician who installed your DSL service might
have left some filters for you; if not, call your DSL provider or look in
any electronics store.
Plug the DSL filter into the telephone wall jack and plug your phone’s
base into the filter. Make a test call to make sure the noise is gone.
Do you use a T-Coil hearing aid?
- If you have a hearing aid equipped with a telecoil (T-coil) feature, the
interaction between the hearing aid and digital cordless phones can
cause noise in the handset. If you have a T-coil hearing aid and you have
problems with noise on the line, try turning on T-coil mode. Open the
menu. Select Handset Setup, then select T-coil.
- Using T-coil mode can shorten the handset’s talk time; make sure to
watch the battery status and keep the battery charged.
Liquid damage
Moisture and liquid can damage your cordless phone. If the exterior
housing of the handset or base is exposed to moisture or liquid, wipe
off the liquid, and use as normal. If moisture or liquid is inside the
plastic housing (i.e. liquid can be heard in the phone or liquid has
entered the handset battery compartment or vent openings on the
base), follow these steps:
- Remove the battery cover and
disconnect the battery.
- Let dry for at least 3 days with the
battery disconnected and the cover off
for ventilation.
- After the handset dries, reconnect the
battery and replace the cover. Recharge
the battery fully before using.
- Disconnect the AC
adapter to cut off the
- Disconnect the
telephone cord.
- Let dry for at least
3 days before
CAUTION! DO NOT use a microwave oven to speed up the
drying process. This will cause permanent damage to the
handset, base and the microwave oven.
Changing from Tone to Pulse Dialing
Your phone communicates with the telephone network two ways: tone
dialing or pulse dialing. Most telephone companies use tone dialing. If
your phone company uses pulse dialing, you will need to change your
phone’s dial mode.
1. From a handset, open the menu and select Global Setup.
2. Select Dial Mode, then select Pulse. The phone sounds a
confirmation tone.
If you use pulse dialing and you need to send DTMF tones during a call
(if you’re using an automated response system, for example), press
to temporarily switch to tone dialing. When the call ends, the phone
automatically returns to pulse dialing mode.
Resetting and Registering Handsets
If you are having trouble with a cordless handset or if you want to
replace one, you need to clear the registration information from the
base and the handset:
Do you have the base the handset is registered to?
1. Press and hold END and # until the
System Reset menu appears (about
5 seconds).
2. Select Deregister HS. The display
lists all registered handsets.
3. Select the handset you want to reset.
4. When the handset asks you to
confirm, select Yes. The handset
clears its information from the base
and deletes its own link to the base.
1. Press and hold END and
# until the System Reset
menu appears (about 5
2. Select Base Unavailable.
3. When the handset asks
you to confirm, select
Yes. The handset deletes
its own link without
contacting the base.
Registering a handset
When you reset a handset (or if you buy a new one), that handset
displays a Handset Not Registered message. If you see this message on
a handset, you need to register it to a base before you can use it.
Does the handset fit in the base cradle?
Place the handset in the base.
The display should say Handset
1. With the phone in standby,
press and hold Find on the base
for about 5 seconds.
2. On the handset you want
to register, press and hold #
until the display says Handset
Registering (about 2 seconds).
In about 30 seconds, the handset display should say Registration
Complete. Press TALK/FLASH and make sure you get a dial tone.
you don’t hear a dial tone
- The display says Registration Failed
Making sure the handset is
fully charged, then starting
over at step 1.
Registering the MULTIRANGE™ charger
Registering the MULTIRANGE charger is a separate process
from registering the handset. You can use the charger even if
the handset is not registered.
1. With the phone in standby, press and hold FIND on the base for
about 5 seconds.
2. On the bottom of the MULTIRANGE charger,
press and hold the registration button until
the Link light starts to blink (about 2
seconds). Release the button and wait for the
Link light to turn on and steady (this can
take about 90 seconds).
If the Link light doesn't turn on or keeps
blinking, disconnect the charger's AC adapter. Wait about 20
seconds, then try these steps again.
Some important things to remember:
Only register one charger at a time. If more than one charger is in
registration mode at the same time, they can interfere with each
If you want to use the MULTIRANGE charger with a different
base, just register the charger to the new base. The charger
automatically erases the link to the old base when it registers to
the new one.
Only register chargers to one base at a time. If more than one base
is in registration mode at the same time, you can't control which
base the charger registers to.
AC Adapter and Battery Information
 Use only the supplied AC adapters. Be sure to use the proper
adapter for the base and any chargers.
Do not place the power cord where it creates a trip hazard or
where it could become chafed and create a fire or electrical hazard.
Do not place the unit in direct sunlight or subject it to high
Fully charged, the battery should provide about 10 hours of talk
time and about 7 days of standby time. For best results, return the
handset to the cradle after each call to keep it fully charged.
When the battery gets too low, the handset shows a low battery
alert. If you hear a strange beep during a call, check the display: if
you see the low battery alert, finish your conversation as quickly
as possible and return the handset to the cradle. If the handset is
in standby, none of the keys will operate.
With normal use, the battery should last about one year. Replace
the battery when the talk time becomes short even when the
battery is charged. To buy a replacement battery, call the Parts
Department listed on the front cover.
Rechargeable Nickel-Metal-Hydride battery warning
• This equipment contains a rechargeable Nickel-Metal-Hydride battery.
• Nickel is a chemical known to the state of California to cause cancer.
• Do not short-circuit the battery.
• The rechargeable batteries contained in this equipment may explode if
disposed of in a fire.
• Do not charge the battery used in this equipment in any charger other than
the one designed to charge this battery as specified in the owner's manual.
Using another charger may damage the battery pack or cause it to explode.
Rechargeable Batteries Must Be Recycled or Disposed of Properly.
Uniden works to reduce lead content in PVC coated cords in our
products and accessories.
Warning! The cords on this product and/or accessories contain
lead, a chemical known to the state of California to cause birth
defects or other reproductive harm. Wash hands after handling.
Compliance Information
FCC Part 68 Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label
that contains, among other information, a product identifier in the format
US: AAAEQ##TXXXX. If requested, this number must be provided to the
phone company.
An applicable Universal Service Order Codes (USOC) certification for the
jacks used in this equipment is provided (i.e., RJ11C) in the packaging with
each piece of approved terminal equipment. A plug and jack used to connect
this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the
ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is
also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected
to a phone line. Excessive RENs on a phone line may result in devices not
ringing in response to an incoming call. In most but not all areas, the sum of
RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the total RENs, contact the
telephone provider. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ##
are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone
company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is
necessary. The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the operation of the
equipment. If this happens the telephone company will provide advance
notice in order for you to make necessary modifications to maintain
uninterrupted service.
Please follow instructions for repairing, if any (e.g. battery replacement
section); otherwise do not substitute or repair any parts of the device except as specified in this manual. Connection to party line service is subject
to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information. This equipment is
hearing aid compatible.
If you experience trouble with this equipment, contact the manufacturer
(see the cover of this manual for contact information) or an authorized
agent. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until
the problem is resolved.
If your home has wired alarm equipment connected to a phone line, be
sure that installing the system does not disable your alarm equipment. If
you have questions about what will disable alarm equipment, contact your
telephone company or a qualified installer.
Any changes or modifications to this product not expressly approved by the
manufacturer or other party responsible for compliance could void your
authority to operate this product.
NOTICE: According to telephone company reports, AC electrical surges,
typically resulting from lightning strikes, are very destructive to telephone
equipment connected to AC power sources. To minimize damage from
these types of surges, a surge arrestor is recommended.
FCC Part 15 Information
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this phone.
FCC PART 15.105(b): Note: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RF Exposure Information
This product complies with FCC radiation exposure limits under the following conditions:
• The base must be placed to allow a minimum of 20 cm (8 inches) between
the antenna and all persons during normal operation.
• The base must not be collocated or operated in conjunction with any other
antenna or transmitter.
• The handset is designed for body-worn operation and meets FCC RF
exposure guidelines when used with any belt clip, carrying case, or other
accessory supplied with this product. (All necessary accessories are included
in the package; any additional or optional accessories are not required for
compliance with the guidelines.) Third party accessories (unless approved by
the manufacturer) should be avoided as these might not comply with FCC RF
exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable ��������������������������
Industry Canada Terminal
Equipment Technical Specifications. This is confirmed by the registration
number. The abbreviation IC before the registration number signifies that
registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not
imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal
equipment is marked on the equipment itself. The REN assigned to each
terminal equipment provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only
to the requirement that the sum of the Ringer Equivalence Numbers of all
the devices does not exceed 5.
Radio equipment
The term IC before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the
following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that
may cause undesired operation of the device. "Privacy of communications
may not be ensured when using this telephone".
Warranty (Limited, 1 Year)
Evidence of original purchase is required for warranty service.
ELEMENTS OF WARRANTY: Uniden warrants, for one year, to the original
retail owner, this Uniden Product to be free from defects in materials and
craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate
and be of no further effect 12 months after the date of original retail sale.
The warranty is invalid if the Product is (A) damaged or not maintained
as reasonable or necessary, (B) modified, altered, or used as part of any
conversion kits, subassemblies, or any configurations not sold by Uniden,
(C) improperly installed, (D) serviced or repaired by someone other than
an authorized Uniden service center for a defect or malfunction covered
by this warranty, (E) used in any conjunction with equipment or parts
or as part of any system not manufactured by Uniden, or (F) installed or
programmed by anyone other than as detailed by the owner's manual for
this product.
STATEMENT OF REMEDY: In the event that the product does not conform
to this warranty at any time while this warranty is in effect, warrantor will
either, at its option, repair or replace the defective unit and return it to you
without charge for parts, service, or any other cost (except shipping and
handling) incurred by warrantor or its representatives in connection with
the performance of this warranty. Warrantor, at its option, may replace
the unit with a new or refurbished unit. THE LIMITED WARRANTY SET
do not allow this exclusion or limitation of incidental or consequential
damages so the above limitation or exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. This warranty is
void outside the United States of America and Canada.
following the instructions in the owner's manual you are certain that the
Product is defective, pack the Product carefully (preferably in its original
packaging). Disconnect the battery from the Product and separately secure
the battery in its own separate packaging within the shipping carton. The
Product should include all parts and accessories originally packaged with
the Product. Include evidence of original purchase and a note describing
the defect that has caused you to return it. The Product should be shipped
freight prepaid, by traceable means, to warrantor at:
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
As an Energy Star® Partner, Uniden has determined that this
product meets the Energy Star® guidelines for energy
efficiency. Energy Star® is a U.S. registered mark.
Uniden® is a registered trademark of Uniden America Corporation.
• The pictures in this manual are for example only. Your phone may not look
exactly like the pictures.
May be covered under one or more of the following U.S. patents:
7,206,403 7,310,398 7,460,663
Other patents pending.
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