McAfee | VIRUSSCAN ENTERPRISE 8.7I PATCH 4 - S | McAfee® MOVE-AV for VDI Installation Guide

McAfee Optimized Virtual Environments
- Antivirus for VDI
Installation Guide
McAfee, Inc.
McAfee® Optimized Virtual Environments - Antivirus for VDI - Installation Guide
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Document Version: MOVE-AV-VDI_IG_1.0
Product Version:
1.6.0
Publication Date: January 20, 2011
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Table of Contents
INTRODUCTION ........................................................................................................................................ 1
INSTALLATION OPERATIONS .............................................................................................................. 2
OVERVIEW .................................................................................................................................................. 2
PRODUCT COMPONENTS ............................................................................................................................. 2
PREREQUISITES ........................................................................................................................................... 2
BEFORE YOU START ................................................................................................................................... 3
INSTALLATION AND CONFIGURATION STEPS............................................................................................... 3
Download MOVE-AV for VDI Packages ............................................................................................... 3
Install and Configure MOVE-AV for VDI Server .................................................................................. 3
Install the MOVE-AV for VDI Extension Package ................................................................................ 4
Add the MOVE-AV for VDI Agent Deployment Package to the ePolicy Orchestrator Repository ........ 5
Install MOVE-AV Agent on Clients ....................................................................................................... 5
Configure MOVE-AV Policy .................................................................................................................. 6
PRODUCT UPGRADE .................................................................................................................................... 8
Upgrade the MOVE-AV for VDI Server ................................................................................................ 8
Upgrade the MOVE-AV for VDI Extension Package ............................................................................ 8
Upgrade the MOVE-AV Agent on Clients.............................................................................................. 9
TESTING YOUR MOVE-AV AGENT INSTALLATION ...................................................................................10
UNINSTALL MOVE-AV COMPONENTS ......................................................................................................11
Uninstall the MOVE-AV Extension .......................................................................................................11
Uninstall MOVE-AV Agents from Virtual Machines ............................................................................11
APPENDIX A: MOVE-AV FOR VDI WITH CITRIX XENDESKTOP AND PROVISIONING
SERVER .......................................................................................................................................................13
APPENDIX B: TROUBLESHOOTING ...................................................................................................14
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Introduction
Traditional security solution for virtual environments needs an anti-virus application running on
each virtual machine (VM) on a hypervisor, causing high usage of resources like disk, CPU and
memory; resulting in a reduced VM density per hypervisor. McAfee® Optimized Virtual
Environments - Antivirus (MOVE-AV) solves this issue by offloading all On-access scanning to
a dedicated VM that runs McAfee® VirusScan Enterprise (VSE). So, the traditional anti-virus
application is not required to be installed on each guest VM, resulting in improved performance
and an increased VM density per hypervisor.
The following figure summarizes the MOVE-AV deployment in a VDI environment:
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Installation Operations
Overview
This chapter describes the installation of McAfee® Optimized Virtual Environments - Antivirus
for VDI (MOVE-AV for VDI).
Product Components
MOVE-AV for VDI requires the following components be installed and running to provide and
manage operations:
ePolicy Orchestrator server and repository: The management tool that installs client
software, pushes out new policies, monitors client activity, creates reports, and stores and
sends out content and client updates.
ePolicy Orchestrator agent (CMA Agent): The server agent installed on a client computer that
acts as the intermediary between the client and the ePolicy Orchestrator console and database.
It sends data to the client from the ePolicy Orchestrator server and vice versa.
MOVE-AV Extension: Provides the interface to the MOVE products in the ePolicy
Orchestrator console.
MOVE-AV Server: This server is the dedicated VM machine that hosts VSE and all Onaccess virus scan requests of end-point virtual machines are served by this component.
MOVE-AV Agent for Windows: The component which provides offloading of VSE On-access
virus scans to the MOVE-AV Server.
Prerequisites
1. An ePolicy Orchestrator management server and database (ePolicy Orchestrator 4.5 Patch 1
[Build 851] or later)
For details on system requirements and instructions for setting up the ePolicy Orchestrator
environment, see the ePolicy Orchestrator 4.5 Installation Guide.
2. A dedicated Windows 2008 (64-bit) virtual machine with McAfee VirusScan 8.7i Enterprise
product package (version 8.7.0 Patch 3 or later) installed for MOVE-AV server installation
with the following sizing:
CPU
One vCPU 2GHz or higher
Memory
1 GB RAM or higher
Free Disk Space
8 GB or higher
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Static IP address
Note: MOVE-AV for VDI requires McAfee VirusScan 8.7i Enterprise engine version 5400
or later. Update the McAfee VirusScan 8.7i Enterprise installation to ensure the required
engine version.
3. Windows XP SP2 or above (32-bit) or Windows 7 (32-bit and 64-bit) virtual machines as
target virtual machines with ePolicy Orchestrator 4.5 CMA installed
Before You Start
Ensure the following before starting installation and configuration of MOVE-AV for VDI:
Remove any anti-virus software installed on the end-point virtual machines before deploying
MOVE-AV. In case, VSE is installed, create a Product Deployment client task to remove
VSE from every endpoint virtual machine.
Installation and Configuration Steps
Download MOVE-AV for VDI Packages
Download the MOVE-AV for VDI software package (MOVE-AV-VDI_1.6.0.ZIP) and MOVEAV for VDI documentation package (MOVE-AV-VDI_docs.ZIP) from the McAfee download site.
The MOVE-AV for VDI software package (MOVE-AV-VDI-1.6.0.zip) contains the following:
a) Installer for MOVE-AV Server (MOVE-AV-VDI_Server_Setup_x86.exe)
b) MOVE-AV Agent Deployment Package (MOVE-AV-VDI_Agent_1600_WIN.zip)
c) MOVE-AV Extension for ePolicy Orchestrator (MOVE-AV-VDI_Ext_1.6.0.zip)
Install and Configure MOVE-AV for VDI Server
NOTE: For best performance in Virtual Desktop Infrastructure, we recommend an instance of the
MOVE-AV Server to be installed for each hypervisor. Also, you can optionally configure a
secondary MOVE-AV Server to create a High Availability configuration.
Perform the following procedures at the virtual machine where the MOVE-AV Server is to be
installed:
4. Install the MOVE-AV Server:
a) Copy the MOVE-AV server installation file (MOVE-AV-VDI_Server_Setup_x86.exe) to
the virtual machine where you want to install the MOVE-AV Server.
b) Run the MOVE-AV server installation file.
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c) Click on Accept license agreement.
d) Enter customer information: user name and organization.
e) Specify the preferred port where the MOVE-AV Server service will listen. By default, the
service is configured to listen on port 9053.
f) NOTE: MOVE-AV Server installer makes an exception entry in Windows Firewall
settings on the MOVE-AV Server to allow communication on the specified port. In case
any other firewall product is being used, please configure the firewall to allow
communication on this port.
g) Click Install.
5. Verify that the installation was successful:
a) Confirm that the MOVE AV Server service is running from Services control panel.
b) The following CLI access menu options have been added to the Start menu:
Start > Programs > McAfee > MOVE AV Server Command Prompt
6. Make the following settings:
Exclude the MOVE-AV scan items folder (C:\Program Files (x86)\McAfee\MOVE AV
Server\scanfiles) and its sub-folders in the VSE On-Access Scanner Exclusion List.
It is recommended that you disable the option to scan processes on enable.
Please refer to McAfee Knowledge Base Article for details:
https://kc.mcafee.com/corporate/index?page=content&id=kb60651
Under VSE Access Protection, ensure that you do NOT choose the option common
maximum protection->Prevent creation of new executables files in program files folder
Install the MOVE-AV for VDI Extension Package
Use this procedure to install the MOVE-AV for VDI Extension package. The extension must be
installed before ePolicy Orchestrator can manage MOVE products.
1. Ensure that the extension file is in an accessible location on the network.
2. From the ePolicy Orchestrator 4.5 console, select Menu | Software | Extensions.
3. The Extensions page opens, click Install Extension.
4. Browse to and select the MOVE-AV-VDI_Ext_1.6.0.zip file.
5. Click OK.
6. Verify that the MOVE-AV product name appears in the Extensions list.
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Add the MOVE-AV for VDI Agent Deployment Package to the ePolicy
Orchestrator Repository
Use the following procedure to add the MOVE-AV Agent deployment package into the ePolicy
Orchestrator software repository.
1. Select Menu | Software | Master Repository. The Packages in the Master Repository page
appears.
2. Select Actions | Check In Package.
3. Select the package type as Product or Update (.ZIP).
4. Browse to and select the MOVE-AV-VDI_Agent_1600_WIN.zip file.
5. Click Next. The Package Options page appears.
6. Confirm the following:
Package Info: Confirm that this is the correct package.
Branch: Select the desired branch - Current for new products.
Package signing: This specifies if the package is signed by McAfee or is a thirdparty package.
7. Click Save to begin checking in the package. Wait while the package is checked in.
The new package appears in Packages in Master Repository list on the Master Repository tab.
Install MOVE-AV Agent on Clients
This section assumes that you have added every virtual machine client on which the MOVE-AV
software is to be installed to the System Tree in the ePolicy Orchestrator console and have pushed
the CMA agents to them. For details, refer to the ePolicy Orchestrator Installation Guide and
ePolicy Orchestrator Product Guide.
NOTE: This guide only specifies steps to perform on a single system. To perform these steps on
multiple systems, please select the appropriate group in the system tree and choose Client Tasks.
Use this procedure to install the MOVE-AV Agent on the virtual machine clients.
1. Select Menu | Systems | System Tree | Client Tasks. Then click New Task.
2. The Client Task Builder - 1 Description page appears.
3. Type the name of the task, for example, Install MOVE-AV Agents on VM clients and add
any descriptive information to the Notes field.
4. Select Product Deployment from the Type drop-down menu. Select Send this task to all
computers.
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5. Click Next. The Client Task Builder - 2 Configuration page appears.
6. Next to Target platforms, select Windows.
7. From the Products and components list, select the required version of the MOVE AV Agent
and then:
a) Set the Action to Install.
b) Set the Language to English.
c) Set Branch to Current.
8. Click Next. The Client Task Builder - 3 Schedule page appears.
9. Select Enabled for the schedule status.
10. From the Schedule type list, select the appropriate schedule. To deploy immediately, select
Run Immediately.
11. Click Next. The Client Task Builder - 4 Summary page appears
12. Review and verify the details, then click Save.
13. If you scheduled the task to run immediately, perform an agent wake-up call.
14. To confirm that the MOVE-AV Agent has been successfully installed:
a) Login to the MOVE-AV agent machine as a user with administrator privileges.
b) Open the MOVE-AV agent Command Prompt and run:
mvadm status
You can also check that System Information and MOVE-AV properties are reported to the
ePolicy Orchestrator console. For details, see the ePolicy Orchestrator Product Guide.
Configure MOVE-AV Policy
Perform the following steps to configure the MOVE-AV Policy:
1. Select Menu | Policy | Policy Catalog and then select MOVE AV.
2. Click New Policy. The Create New Policy dialog box appears.
3. Type a name for the new policy (for example, MOVE-AV Server Policy) and click OK.
4. The Policy Settings page opens.
a) In the General tab:
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Check the Enabled checkbox to ensure that the protection state is enabled. The
protection state is disabled by default.
Enter the Primary MOVE-AV Server’s IP address, Secondary MOVE-AV
Server’s IP address (if any).
Modify, if required, the Scan Timeout time: and Cache Scan Result of File Size Up
to: settings.
b) Click Save to save the policy.
5. Apply this policy on all target virtual machines.
a) Click the appropriate group containing the virtual machines in the System Tree.
b) Select Menu | Systems | System Tree | Assigned Policies.
c) Select MOVE-AV in Product.
d) Under the Actions column of the McAfee Default policy, select Edit assignments. The
Policy Assignments page opens.
e) In Inherit from:, click Break inheritance and assign the policy and settings below
option.
f) In Assigned Policy:, select the MOVE-AV Server policy that you created earlier from the
Assign Policy drop-down list.
g) Click Save.
h) To apply the policy immediately, perform an agent wake-up call.
6. To verify that the policy has been applied on a virtual machine, run the mvadm status
command on the MOVE-AV agent CLI:
C:\Program Files\McAfee\MOVE AV Agent>mvadm status
Scan Configuration:
Driver Status:
Primary Server:
Secondary Server:
Enabled
Driver is loaded
172.25.196.64:9054 [Active]
172.25.196.65:9053 [Standby]
Protection Status:
Enabled
The output should list the IP Addresses of primary and secondary server and should show the
various statuses as Enabled.
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Product Upgrade
Upgrade the MOVE-AV for VDI Server
To upgrade the MOVE-AV server, complete the following steps on the virtual machine on which
the server is installed:
1. Install the MOVE-AV Server:
a) Copy the MOVE-AV server installation file (MOVE-AV-VDI_Server_Setup_x86.exe) to
the virtual machine.
b) Run the MOVE-AV server installation file.
A message prompts you to confirm that you wish to upgrade the existing installation.
c) Click Yes.
d) Click Next.
The wizard upgrades the server.
e) Click Finish.
2. Verify that the upgrade was successful:
a) Confirm that the MOVE AV Server service is running by using the Services control
panel.
b) Open the MOVE-AV Server Command Prompt and execute the following command to
verify the MOVE-AV Server version:
mvadm version
Upgrade the MOVE-AV for VDI Extension Package
Use this procedure to upgrade the MOVE-AV for VDI Extension package.
1. Ensure that the extension file is in an accessible location on the network.
2. From the ePolicy Orchestrator 4.5 console, select Menu | Software | Extensions.
3. The Extensions page opens, click Install Extension.
4. Browse to and select the MOVE-AV-VDI_Ext_1.6.0.zip file.
5. Click OK.
A warning message confirms that the selected extension replaces the existing extension
package.
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6. Click OK.
7. Optionally, if you are using the Citrix Profile Manager application, update the existing
policies by adding UserProfileManager.exe to the Process Exclusions list (in the Scan Items
tab). Save the policy and apply to the appropriate end points.
Upgrade the MOVE-AV Agent on Clients
Use this procedure to upgrade the MOVE-AV Agent on the virtual machine clients.
1. Disable the MOVE –AV agent on the client by completing the following steps:
a) Select Menu | Policy | Policy Catalog and then select MOVE AV.
b) Update the existing policy applied on the client.
c) On the General tab in the Policy Settings page, deselect that the Enabled checkbox to
ensure that the protection state is disabled.
d) Save and apply the policy to the clients.
2. Select Menu | Systems | System Tree | Client Tasks. Then click New Task.
3. The Client Task Builder - 1 Description page appears.
4. Type the name of the task, for example, Install MOVE-AV Agents on VM clients and add
any descriptive information to the Notes field.
5. Select Product Deployment from the Type drop-down menu. Select Send this task to all
computers.
6. Click Next. The Client Task Builder - 2 Configuration page appears.
7. Next to Target platforms, select Windows.
8. From the Products and components list, select the required version of the MOVE AV Agent
and then:
a) Set the Action to Install.
b) Set the Language to English.
c) Set Branch to Current.
9. Click Next. The Client Task Builder - 3 Schedule page appears.
10. Select Enabled for the schedule status.
11. From the Schedule type list, select the appropriate schedule. To deploy immediately, select
Run Immediately.
12. Click Next. The Client Task Builder - 4 Summary page appears
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13. Review and verify the details, then click Save.
14. If you scheduled the task to run immediately, perform an agent wake-up call.
15. To confirm that the MOVE-AV Agent has been successfully upgraded:
a) Login to the MOVE-AV agent machine as a user with administrator privileges.
b) Open the MOVE-AV Agent Command Prompt and execute the following command to
verify the MOVE-AV Agent version:
mvadm version
16. Enable the MOVE –AV agent on the client by completing the following steps:
e) Select Menu | Policy | Policy Catalog and then select MOVE AV.
f) Update the existing policy applied on the client.
g) On the General tab in the Policy Settings page, select that the Enabled checkbox to ensure
that the protection state is enabled.
h) Save and apply the policy to the clients.
You can also check that System Information and MOVE-AV properties are reported to the
ePolicy Orchestrator console. For details, see the ePolicy Orchestrator Product Guide.
Testing your MOVE-AV Agent installation
Use this procedure to test whether the MOVE-AV Agent is installed correctly and can properly
scan for malware:
1.
On the virtual machine where the MOVE-AV Agent is installed and enabled, open an
instance of Internet Explorer.
2.
Open the following webpage:
http://www.eicar.org/anti_virus_test_file.htm
3. Move down the webpage and locate the eicar.com.txt link. Click the link to download and
execute the test virus file.
NOTE: This test was developed by the European Institute for Computer Anti-Virus Research
(EICAR). This file is not a virus — it cannot spread, infect other files, or harm your system.
4. You should get a pop up message and the virus test file should be deleted from your system.
This verifies that the anti-virus protection is enabled on the MOVE-AV Agent virtual machine.
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Uninstall MOVE-AV Components
Uninstall the MOVE-AV Extension
Use the following steps to uninstall the MOVE-AV Extension:
1. Select Menu | Software | Extensions. The Extensions page opens.
2. From the Extensions tab under McAfee group, select MOVE-AV.
3. Click Remove.
Uninstall MOVE-AV Agents from Virtual Machines
To uninstall MOVE-AV Agents from virtual machines, you need to first modify the MOVE-AV
policy to disable the MOVE-AV Agents and then create and apply a client task to uninstall the
MOVE-AV Agents.
Disable MOVE-AV Agents
Use this procedure to disable the MOVE-AV Agents on the virtual machine clients.
1. Select Menu | Policy | Policy Catalog and then select MOVE AV.
2. In the Policy table, locate the MOVE-AV policy that was created to install MOVE-AV
Agents on the virtual machine clients. Click Edit Settings.
3. In the Policy Details page, clear the Enabled checkbox.
4. Click Save.
5. To apply the policy immediately, perform an agent wake-up call.
Uninstall MOVE-AV Agents
Use this procedure to uninstall the MOVE-AV Agent on the virtual machine clients.
1. Select Menu | Systems | System Tree | Client Tasks. Then click New Task.
2. The Client Task Builder - 1 Description page appears.
3. Type the name of the task, for example, Uninstall MOVE-AV Agents from VM clients and
add any descriptive information to the Notes field.
4. Select Product Deployment from the Type drop-down menu. Select Send this task to all
computers.
5. Click Next. The Client Task Builder - 2 Configuration page appears.
6. Next to Target platforms, select Windows.
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7. From the Products and components list, select the MOVE AV Agent 1.0.0.xx and then:
a) Set the Action to Remove.
b) Set the Language to English.
c) Set Branch to Current.
8. Click Next. The Client Task Builder - 3 Schedule page appears.
9. Select Enabled for the schedule status.
10. From the Schedule type list, select the appropriate schedule. To deploy immediately, select
Run Immediately.
11. Click Next. The Client Task Builder - 4 Summary page appears
12. Review and verify the details, then click Save.
13. If you scheduled the task to run immediately, perform an agent wake-up call.
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Appendix A: MOVE-AV for VDI with Citrix
XenDesktop and Provisioning Server
Steps to install MOVE-AV for VDI in a Provisioning Server-based Virtual desktop infrastructure
deployment are as follows:
1. Boot the vDisk in Private Mode.
2. Install ePolicy Orchestrator CMA agent on the vDisk, if not already installed.
3. Install MOVE-AV Agent from ePolicy Orchestrator as described in ―Install MOVE-AV
Agent on Clients‖.
4. Apply the MOVE-AV policy from ePolicy Orchestrator as described in ―Configure MOVEAV Policy‖ and verify from ePolicy Orchestrator that it has been applied successfully on
vDisk.
5. Delete the Registry key named AgentGUID located under
HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy
Orchestrator\Agent (32-bit) or
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Network
Associates\ePolicy Orchestrator\Agent (64-bit)
6. Shutdown the vDisk and re-configure the vDisk mode at Provisioning Server to bring vDisk
back in the desired operational mode.
7. Power on all virtual machines with the updated vDisk.
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Appendix B: Troubleshooting
Common operating issues encountered in a MOVE-AV for VDI deployment can be resolved by
performing the following checks:
1. Check that the MOVE-AV Server service is running and listening on the specified port.
(Default port is 9053)
2. Check that the MOVE-AV agent is able to communicate with the MOVE-AV server on the
specified port (default port is 9053).
3. Check the MOVE-AV Agent is enabled. You can confirm this by running the
mvadm status command from MOVE-AV Agent CLI. Ensure that MOVE-AV Policy on
ePO is configured correctly – Protection State is Enabled and MOVE-AV Server IP addresses
are configured correctly.
4. Check that correct version of McAfee® VirusScan Enterprise is installed and is working
properly on the MOVE-AV Server virtual machine.
5. Check that MOVE-AV scan items folder and its sub-folders are excluded from McAfee®
VirusScan Enterprise On Access Scanner.
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