Uniden | DCX210 | User`s guide | Uniden DCX210 User`s guide

DECT2180 Series User's Guide
What's in the box?
DECT2180 base with
answering system and
cordless handset
Base AC adapter
battery pack
handset &
You might also find:
Charger AC
Rechargeable cover
battery pack
If you purchased You should
model number:
1 of each
2 of each
3 of each
4 of each
5 of each
If any items are missing or damaged, contact our Customer Care
Line immediately. Never use damaged products!
Need Help? Get answers 24/7 at our website: www.uniden.com.
If You...
Contact Uniden’s...
Phone Number
have a question or problem
Customer Care Line*
817-858-2929 or
need a replacement part or
an accessory (such as a wall
mount bracket)
Parts Department*
need special assistance due
to a disability
Accessibility Help Line
(voice or TTY)
* During regular business hours, Central Standard Time. Visit our website for detailed business hours.
What's in the manual?
Installing Your Phone....................... 1
Charge the Battery.......................... 1
Connect the Telephone Cord......... 2
Getting to Know Your Phone.......... 3
Parts of the Base............................. 3
Parts of the Handset........................ 4
Reading the Display ....................... 6
Using the Handset Menu................. 7
The Handset Setup Menu................ 7
The Ans. Setup Menu...................... 8
The Day & Time Menu..................... 8
The Global Setup Menu................... 8
The Call Blocking Menu................... 8
Entering Text on Your Phone......... 9
Using Your Phone........................... 10
Using the Base Speakerphone..... 10
Changing the Volume................... 10
Using the Redial List..................... 11
Using Caller ID and Call Waiting... 11
Using Seven-Digit Dialing............. 12
Using the Phonebook................... 13
Chain Dialing................................. 13
Finding a Lost Handset................. 14
Using Special Features................... 14
Using Do Not Disturb.................... 14
Using Call Block............................ 14
Using Voice Message Notification15
Using Multi-station Features......... 16
Expanding Your Phone................. 16
Using Conference Calling............. 16
Using Privacy Mode...................... 16
Using Call Transfer........................ 17
Using the Intercom........................ 17
Using the Answering System ....... 18
Setting Up Your Answering
System........................................ 18
Getting Your Messages................ 19
Screening Your Calls.................... 20
Using the System While You're
Away from Home........................ 21
Solving Problems............................ 22
Weak or Hard To Hear Audio ...... 23
Noise or Static On The Line.......... 24
Changing from Tone to Pulse
Dialing......................................... 25
Resetting and Registering
Handsets..................................... 25
Handling Liquid Damage.............. 26
Important Information.................... 27
Terms Used In This Guide............ 27
Specifications................................ 27
Battery Information....................... 27
Compliance information............... 28
One-year Limited Warranty.......... 30
Important Safety Instructions!
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
- This unit is NOT waterproof. DO NOT expose this unit to rain or moisture.
- Do not use this product near water, for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement or near a swimming pool.
- Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
- Do not use the telephone to report a gas leak in the vicinity of the leak.
- Use only the power cord and batteries indicated in this manual. Do not
dispose of batteries in a fire. They may explode. Check with local codes for
possible special disposal instructions.
- Do not place the handset in any charging cradle without the battery installed
and the battery cover securely in place.
Installing Your Phone
Charge the Battery
1) Unpack all handsets, battery packs, and
battery covers. If any battery cover is
already on the handset, press in on the
notch and slide the cover down and off.
2) Line up the red and black wires
on the battery pack with the
label inside the handset.
3) Push the connector in until it
clicks into place; tug gently
on the wires to make sure
the battery pack is securely
4) Place the cover over the battery
compartment and slide it up into place.
5) Connect the base AC adapter to the AC IN
7.8V jack on the rear of the base. Route
the cord through the molded wiring
channel as shown.
6) If you have accessory
handsets, connect a
charger AC adapter to
each charger's AC IN 8V
jack and set the plug
into the notch as
shown. (These
adapters might already
be connected.)
7) Plug the other end of each adapter into
a standard 120V AC power outlet.
8) Place a handset in the base and any accessory handset(s) in the
charger(s) with the display(s) facing forward.
The charge light on the base and each charger
should all turn on.
the charge - reseating the handset.
light does
- checking the AC adapter connection.
not turn on - seeing if the outlet is controlled by a
wall switch.
Charge all handsets completely (about 15 hours) before using
Connect the Telephone Cord
Use the telephone cord to
connect the TEL LINE jack to a
standard telephone wall jack.
Test the connection
1) Pick up the handset from
the cradle and press
Talk. You should hear a
dial tone, and the display
should say Talk.
you don't hear a dial tone or the checking the connection between
display says Check Tel Line
the base and the phone jack.
2) Make a quick test call. (Press End to hang up.)
changing to pulse dialing mode
you keep hearing a dial tone
(see page 25).
see page 24 for tips on avoiding
there's a lot of noise or static
3) Test any accessory handsets the same way. If you can't get a
dial tone or the handset display says Unavailable, try moving the
handset closer to the base or resetting it (see page 25). Charge
all handsets completely (about 15 hours) before using them.
Getting to Know Your Phone
Parts of the Base
If the key name is spelled out on the key itself, it's not labeled in the
drawing below.
contacts HANDSET/
(on back)
Base keys and how they work
Key name
(and icon)
What it does
Delete (
- While a message is playing: delete this message.
- In standby: delete all messages.
- While the phone is ringing: answer with the speakerphone.
- During a speakerphone call: hang up.
Up (+)
- In standby: increase the ringer volume.
- During a speakerphone call or while a message is playing:
increase the speaker volume.
Down (–)
- In standby: decrease the ringer volume.
- During a speakerphone call or while a message is playing:
decrease the speaker volume.
Key name
(and icon)
What it does
left (
- While playing messages: for the first 2 seconds, go to the
previous message; after that: go to the start of this message.
- In standby: start playing messages.
- While a message is playing: stop playing messages.
- While the phone is ringing: mute the ringer for this call only.
Do not
disturb (
right (
- In standby: turn the Do Not Disturb feature on or off (see
page 14).
- While a message is playing: skip to the next message.
- In standby: turn the answering system on or off.
- During a call: switch to a waiting call.
FinD handset/ - In standby: page all handsets using the intercom.
- During a call: put the call on hold & start a call transfer.
Parts of the Handset
If the key name is spelled
out on the key itself, it's not
labeled in the drawing.
Twelvekey dial
Handset keys and how they work
Key name
(and icon)
What it does
- In standby: increase the ringer volume.
- During a call: increase the call volume.
- In the menu or any list: move the cursor up one line.
Caller ID/
- In standby or during a call: open the Caller ID list.
right ( )
- During text entry: move the cursor to the right.
- In standby: decrease the ringer volume.
Down ( )
- During a call: decrease the call volume.
- In the menu or any list: move the cursor down one line.
- In standby: open the menu.
- In the menu or any list: select the highlighted item.
- During a call: hang up.
- In the menu or any list: exit & go to standby.
- In standby: page another station using the intercom.
- During a call: put the call on hold & start a call transfer.
- While entering text: delete one character, or press & hold to
delete all the characters.
- In standby or during a call: open the phonebook.
- In the menu: go back to the previous screen.
left ( )
- During text entry: move the cursor to the left.
- In standby: start a telephone call (get a dial tone).
- During a call: switch to a waiting call.
Speaker ( ) - Switch a normal call to the speakerphone (& back).
Redial/pause - In standby: open the redial list.
( )
- While entering a phone number: insert a 2-second pause.
- While the phone is ringing: add the incoming Caller ID
information to the call block list (block the call).
- In standby: access your answering system.
- During a call: mute the microphone.
mute (
- While the phone is ringing: mute the ringer for this call only.
Up (
Reading the Display
On the base
Status icons
Messages: 1 New
Message counter
On the handset
Status icons
Handset #1 Handset
Caller ID
The table below shows the possible icons and what they mean. Since
the icons appear based on what you're doing with the phone, you
won't ever see all of these icons at the same time.
What it means
The ringer is turned off: this station will not ring when a call
comes in.
You have a voice message waiting (see the section titled
"Using Voice Message Notification" on page 15).
Privacy Mode is on: no other station can join your call.
(Handset only) The speakerphone is on.
(Handset only) The microphone is muted, & the caller can't
hear you.
(Handset only) T-coil mode is on. (See "Do you use a T-coil
hearing aid?" on page 24.)
(Handset only) The battery is 1) fully charged, 2) half charged,
3) getting low, or 4) empty.
Using the Handset Menu
The menu is designed to be as easy as possible. Some users don't
even need the manual once they know how to perform these actions:
Open the menu
Press Menu/select.
Move the cursor
The arrow cursor on the left side of the line shows
which menu item is currently highlighted. Use Up to
move the cursor up & Down to move it down.
Select an option
Move the cursor to highlight the option, then press
Go up one screen
Press Phonebook/left.
Close the menu
Press End. (If you open the menu during a call, use
Phonebook/left to back out of the menu without
hanging up.)
If you don't press any
keys for thirty
seconds, the handset
times out and exits
the menu. (When
setting the day and
time, the time-out
period is extended to
two minutes.)
To open the menu,
Use UP and
DOWN to move
the cursor.
Handset Setup
Ans. Setup
Day & Time
Global Setup
To select the
option, press
To close the
menu, press
The Handset Setup Menu
You can change these settings separately for each handset.
Ringer Tones
Personal Ring
Turn on T-coil mode to reduce noise on some hearing
aids (see "Do you use a T-coil hearing aid?" on page 24).
Choose one of four melodies or three tones for the
handset's main ring tone. As you highlight each ring
tone, the phone plays a sample of the tone. When you
hear the tone you want, press Menu/select.
Turn on the personal ring feature. If you have Caller ID,
this feature lets you assign special ring tones to anyone
in your phonebook: this handset will use the special
ring tone when that person calls.
Turn on Auto Talk so you can answer the phone just by
picking up the handset from the cradle (without having
to press any buttons).
Turn on Any Key Answer so you can answer the phone
Any Key Answer
by pressing a key on the twelve-key dial pad.
Change the name used on the handset's display.
Handset Language Change the display language.
Key Touch Tone
Have the keypad sound a tone when you press a key.
The Ans. Setup Menu
This menu controls the options and settings for your answering
system (see "Ans. Setup menu options" on page 18).
The Day & Time Menu
You need to set the day & time so messages get the right time stamp.
1) Use Up & Down to choose the day of the week; press Menu/select.
2) Use the number keypad to enter the hour and minutes.
3) Use Up & Down to select AM or PM; press Menu/select.
The Global Setup Menu
The settings on this menu apply to all handsets and the base. Before
changing these settings, make sure the phone is in standby and all
handsets are within range of the base. (Only one handset at a time
can change these settings.)
Enter your area code so the phone hides the area code on
incoming local calls (see "Using Seven-digit Dialing" on page 12).
Change the way your phone communicates with the telephone
Dial Mode
network (see "Changing from Tone to Pulse Dialing" on page 25).
Set Line Do not change this setting unless instructed to by customer
Area Code
The Call Blocking Menu
This menu lets you block unwanted calls from up to 20 phone
numbers and manage your call block list (see page 14).
Entering Text on Your Phone
When you want to enter text into your handset (for example, a name
in the phonebook), use the twelve-key dial pad to enter the letters
printed on the number keys. Here's how it works:
 The phone enters the letters in the order they appear on the key.
For example, if you press the number key 2 once, the phone
enters the letter A. Press 2 twice for B, and three times for C.
 If you press the key again after the last letter, the phone starts the
same letter sequence with small letters. If you press 2 four times
in a row, the phone enters a (small letter). Press 2 five times for b,
and six times for c.
 If you see the icon [Aa] in the display, the phone enters capital
letters first (A B C), then small letters (a b c), then the number on
the key (2). The icon [aA] means the phone starts at the small
letters, so it enters small letters first, then the number on the key,
then capital letters.
 The phone automatically uses a capital letter for the first letter and
any letter right after a space; all other times, it uses small letters.
 If two letters in a row use the same number key, enter the first
letter, then use Caller ID/right to move the cursor to the next
position to enter the second letter.
Follow these steps
Switch between capital
& small letters
Move the cursor
Press Phonebook/left to move the cursor to the left
or Caller ID/right to move the cursor to the right.
Leave a blank space
Press #.
Erase one letter
Move the cursor to the letter you want to erase and
press Clear/intercom.
Erase the entire entry
Press & hold Clear/intercom.
Enter punctuation or a
Press 0 to rotate through the available symbols.
Using Your Phone
make a call: Dial the
number, then
From the handset From the handset speakerphone
Press Talk/flash.
Press Speaker.
answer a call
Press Talk/flash.
Press Speaker.
hang up
Press End or put the handset in the cradle.
switch between the
speaker & earpiece
Press Speaker.
mute the microphone Press messages/mute. Press again to turn the
microphone back on.
during a call
Press Clear/intercom. After 5 minutes on hold, the
put a call on hold
call will be disconnected.
return to a call on hold Press Talk/flash. Press Speaker.
mute the ringer for this
While the phone is ringing, press messages/mute.
call only
Using the Base Speakerphone
The base speakerphone lets you use the following features:
Answer a call
Press Speaker.
Hang up
Press Speaker.
Put a call on hold
Press Find Handset/intercom twice.
Return to a call on hold
Press Speaker.
Changing the Volume
You can set the volume of the ringer and speaker separately for the
base and each handset; you can also set the earpiece volume on
each handset. For each item, press Up to make it louder or Down to
make it softer. The available volume levels and how change them are
listed below:
Change the When
On the base
On a handset
select Off, Low,
Medium, or High
select Off, Low,
Medium, or High
the phone is in
Change the When
On the base
On a handset
you are on a normal
choose one of 6
volume levels
you use the speakerchoose one of 10
phone for a call or
volume levels
getting messages
choose one of 6
volume levels
Using the Redial List
The phone saves the last 5 numbers you dial on each handset. To
open the redial list, press Redial/pause; use Up and Down to scroll
through the list. To close the list, press Phonebook/left. With the
phone in standby, open the list and find the number you want. Then:
to redial the selected number Press Talk/flash or speaker.
to delete the number
Press Menu/select & select Delete Entry.
to save it to the phonebook
Press Menu/select & select Store Into Pb.
Using Caller ID and Call Waiting
You have to subscribe to Caller ID, Call Waiting, and Caller ID
on Call Waiting services to use the features described in this
section: contact your telephone provider for more information.
When a call comes in, the phone displays the caller’s number and
name (if available). The handset saves the information for the last 30
received calls to the CID list. When it's in standby, the handset shows
how many calls came in since the last time you checked the CID list.
Open the CID list
Press Caller ID/right.
Scroll through the CID Press Down to scroll through the list from newest to
oldest. Press Up to scroll from oldest to newest.
Close the CID list
Press Phonebook/left.
Dialing from the Caller ID list
1) Find the entry you want to dial.
2) If the number is a toll or long distance call, but there's no 1 at the
front of the CID record, press to add the 1.
3) Press Talk/flash or Speaker to dial the number. (You can also
press Talk/flash or Speaker before you open the CID list. Find the
number you want to dial, then press Menu/select.)
Caller ID menu options
Open the CID list with the phone in standby. Find the number you
want and press Menu/select. Choose one of these CID menu options:
Delete Entry
Erase this Caller ID number.
Store Into Pb
Add the number to the phonebook. The handset prompts
you to edit the name & number and select a personal ring.
Delete All
Erase this handset's CID list. (This does not affect the CID
lists saved on any other handsets.)
Add Call Block Add the number to the call block list (see page 14).
Using Call Waiting
If you get a Call Waiting call, the phone sounds a tone and displays
any CID information received for the waiting call. Press flash (Talk/
flash on a handset) to switch between the current call and the waiting
call; remember, each time you switch, there is a short pause before
you're connected to the other caller.
Using Seven-Digit Dialing
If you can make a local call by dialing only seven digits instead of ten,
you can tell the phone to hide your local area code in the CID list.
Do not enter an area code if your phone company requires tendigit dialing. You might not be able to dial from the CID list.
From any handset, open the menu with the phone in standby.
Select Global Setup, then select Area Code.
Use the number keypad (0 - 9) to enter your three-digit area code.
Press Menu/select when you’re finished.
 The phone uses the programmed code as a filter. When calls
come in, the phone compares the area code to the programmed
one. If they match, the phone hides the area code in the CID list.
 While reviewing the list, press # to toggle the area code off & on.
Using the Phonebook
Each handset can store up to 70 entries in its phonebook.
Open/close the phonebook
Press Phonebook.
Scroll through the entries
Press Down to scroll through the phonebook
from A to Z or Up to scroll from Z to A.
Jump to entries that start
with a certain letter
Press the number key corresponding to the
letter you want to jump to.
Dial an entry
Find the entry you want to dial, and press Talk/
flash or Speaker.
Phonebook menu options
Open the phonebook with the phone in standby, then press Menu/
select to open the phonebook menu. Choose one of these options:
Add an entry to your phonebook. The handset prompts you to
enter a name & number and select a personal ring.
Copy All Copy the whole phonebook to another handset.
Erase all the entries in this handset's phonebook. (This does not
affect the entries saved on any other handsets.)
Phonebook entry options
With the phone in standby, open the phonebook and find the entry
you want. Press Menu/select to open the individual phonebook entry
menu. Choose one of these options:
Edit this entry. The handset prompts you to edit the name & number
and select a personal ring.
Copy this entry to another handset.
Erase this entry.
Chain Dialing
 If you often have to enter a series of digits or a code number
during a call, you can save that code number to a phonebook
entry and use the phonebook to send the code number.
 Enter the code number (up to 20 digits) into the phonebook just
like a regular phonebook entry. Be sure to enter the code number
into the phonebook exactly as you would enter it during a call.
 When you hear the prompt that tells you to enter the number, open
the phonebook and find the entry that contains your code number.
Press Menu/select to transmit the code. Or, if you change your
mind, use Phonebook/left to close the phonebook.
Finding a Lost Handset
With the phone in standby, press Find handset/intercom on the base.
All the handsets will beep for 1 minute or until you press Find handset/
intercom again or press Talk/flash followed by End on a handset.
Using Special Features
Using Do Not Disturb
 The Do Not Disturb or DND feature turns off the ringers of the
base and all handsets at the same time.
 With the phone in standby, press and hold Do not disturb on the
base. The phone automatically turns on the answering system and
shows Do Not Disturb in the display on all handsets.
 To cancel, press Do not disturb again.
If you turn the answering system off while DND is on, the phone
turns off DND along with the answering system.
Using Call Block
If you subscribe to Caller ID, you can save phone numbers to the call
block list. When a call comes in, the phone compares the received
phone number to the numbers on the call block list. If the phone
number is on the list, the phone replaces the caller's name with Call
Blocked and disconnects the call. (The caller hears a reject tone.)
The call block list holds 20 entries, and all handsets share the same
list. You can add entries through the Call Blocking menu, by selecting
Add Call Block in the CID menu, or by blocking incoming calls. (Only
one handset can edit the call block list at a time.)
Blocking incoming calls
When the phone rings, wait until the display shows the Caller ID
information (usually after the second ring). If you want to block the
call and add this number to the call block list, press Block. When the
phone asks you to confirm, press Menu/select or Block.
Blocking an incoming call from an "Unknown" or "Private"
number is the same as selecting Unknown Number or Private
Number from the Call Blocking menu.
Call Blocking menu options
With the phone in standby, open the menu and select Call Blocking.
Choose one of these options:
View Number See the numbers on your call block list.
Create New
Add an entry to your call block list. The phone will prompt
you to enter a name & phone number.
Block all calls from numbers reported by CID as "Private." (This
does not count as one of the 20 entries.)
Block all calls from numbers reported by CID as
"Unknown". (This does not count as one of the 20 entries.)
Call block entry options
With the phone in standby, open the call block list and find the entry
you want. Press Menu/select to open the individual entry menu.
Choose one of these options:
Edit this entry. The phone will prompt you to edit the name &
phone number.
Erase this entry from the list & allow calls from this number.
Using Voice Message Notification
This feature supports Frequency-Shift Keying (FSK) message
notification. Contact your voice mail provider for more details.
If you subscribe to a voice mail service, your phone can notify you
when you have a new message waiting. When
you have new messages, the voice message
icon ( ) appears in the display, and the new
message light at the top of the handset blinks.
Resetting the voice message indicator
If the voice message icon remains after you
check your messages, you can reset it. Press
and hold Flash until the light turns off (about five
Using Multi-station Features
The expandable base and the cordless handset give you some useful
multi-station features. (A station can be any handset or the base.)
Expanding Your Phone
 Your base supports a total of six cordless handsets: the one that
came with the base and up to five DCX210 accessory handsets.
 Your base might be compatible with other Uniden accessory
handsets: please visit our website for a list of compatible handsets.
 Accessory handsets must be registered to the base before you
can use them. Handsets that aren't registered display a Handset
not registered message. For instructions on registering handsets to
this base, see page 25 or the manual for the accessory handset.
 Any accessory handsets that came packaged with the base are
already registered to that base for you.
 If a handset was previously registered to a base, you have to reset
it so you can register it to a new base (see page 25 for DCX210).
Using Conference Calling
Outside call
When an outside call comes in, the base
and two handsets can join in a
conference call with the outside caller. To
join the call, just press Speaker on the
base or Talk/flash on a handset. To leave
the conference call, hang up normally;
the other station remains connected to
the call. (You can also use the handset speakerphone for a
conference call, just like you can with a normal call.)
Using Privacy Mode
When you're using a handset, you can prevent other stations from
joining a call. Start your call as usual, then press Menu/select: the
display shows Call Privacy. Press Menu/select again to turn privacy
mode on (you'll see a in the display). When you hang up, privacy
mode turns off automatically.
As long you have privacy mode on, no other stations can interrupt
your call. To allow another station to join the call, just turn privacy
mode off by repeating the process above (press Menu/select twice).
Using Call Transfer
From the base
From a handset
1. Press Clear/intercom to put
1. Press Find handset/intercom
the call on hold.
to put the call on hold. The
2. Select the station you want
base pages all other stations
transfer a
to transfer the call to (select
All to page all the stations).
When the other station accepts the call, you'll be disconnected,
but you can join the call again.
cancel a
Press Speaker to return to the
Press Talk/flash to return to the
1. To answer the page & speak to the transferring handset,
accept a
press Find handset/intercom. press Clear/intercom.
2. To accept the call,
press Speaker.
press Talk/flash.
Using the Intercom
Here are some things you need to know about using the intercom:
 Whenever the phone is in standby, you can make an intercom call
between stations without using the phone line.
 You can make an intercom call from any station, but only two
stations can be in an intercom call at any time.
 If an outside call comes in during an intercom call, the phone
shows the CID information. If another station hasn't answered yet,
the phone cancels the page so you can answer the incoming call.
From the base
From a handset
make an intercom
Press Find handset/
intercom. (All
stations are paged
1. Press Clear/intercom.
2. Select the station you want
to talk with, or All to page all
stations at the same time.
Press End.
Press Find handset/
Press Clear/intercom or Talk/
cancel a page
answer an intercom
leave an intercom call
Press End.
answer an outside call
during an intercom
Press Speaker.
Press Talk/flash.
Using the Answering System
Setting Up Your Answering System
You can set up your answering system from any handset.
Follow these steps
Your greeting can be between 2 seconds and 30 seconds
long. If you don't record an outgoing message, the system
uses a pre-recorded greeting: Hello, no one is available to
take your call. Please leave a message after the tone.
1. Press Messages/mute to access the answering system. Wait
Record your
until the system finishes its announcements, or press 5
(stop) to skip them.
2. Press 8.
message or
3. Wait for the system to say "Record greeting," then begin
4. When you're finished, press 8 to stop recording. The
system plays back your new greeting.
5. To keep this greeting, press End. To re-record it, go back to
step 2.
1. Press Messages/mute to access the answering system. Wait
until the system finishes its announcements, or press 5
between the
(stop) to skip them.
greeting &
2. Press 6. The system plays back the greeting it is currently
your own
3. Press 6 again to switch greetings.
Delete your 1. Switch to your personal greeting following the steps above.
2. While the system is playing back your greeting, press 4.
Ans. Setup menu options
You can change the answering system options from any handset.
Just open the menu and select Ans. Setup.
Security Code
Ring Time
Enter a 2-digit PIN so you can access your answering
system from any touch-tone phone (see page 21).
Set the number of rings (2, 4, or 6) before the answering
system answers the phone. Choose Toll Saver (TS) to
have the system pick up after 2 rings if you have new
messages or after 4 rings if you don't.
Set the amount of time callers have to leave a message,
either 1 minute or 4 minutes. Choose Announce Only if
you don't want the system to let callers to leave a message.
Have the system beep every 15 seconds when you have
a new message; the beeping stops when you listen to all
Message Alert
your new messages. (To mute the alert without listening to
your messages, press any key on the base.)
Ans. Language Change the language of the system's voice prompts.
Turn on the call screen feature so you can hear callers as
Call Screen
they leave messages on the base speaker (see page 20).
Turn your answering system on or off. (To turn your
Ans. On/off
system on or off from the base, just press On.)
Record Time
Getting Your Messages
Accessing your answering system from a handset
You can access your system from a handset whenever the phone is
in standby.
Press MESSAGES/MUTE to start
remote operation mode.
1:Repeat 3:Skip
LEFT to go to the
previous option.
[ / /select]
RIGHT to go to the
next option.
Press MENU/
SELECT to choose
the current option.
Press END to exit remote
operation mode.
 During remote operation, the phone beeps to let you know it's
waiting for your next command.
 You can press the number key next to the commands instead of
scrolling through them.
 If you don't press any keys for 30 seconds, the phone returns to
 Only one handset can access the system at a time.
How to operate your answering system
From a handset (remote
From the base
play new
Press Play/stop
Press Messages/mute.
The system announces the number of new & old messages,
then plays the first new message followed by the day & time
it was received. Then the system plays the new messages
in the order they were received.
restart the
Press Left.
current message
Press 1 or select 1:Repeat.
Press Left repeatedly until
replay previous
you hear the message you
want to replay.
Press 1 or select 1:Repeat
repeatedly until you hear the
message you want to replay.
skip a message
Press Right.
Press 3 or select 3:Skip.
delete a message
While the message is
playing, press Delete.
While the message is playing,
press 4 or select 4:Delete.
With the phone in standby,
delete all of your press Delete. When the
Not available.
system asks you to confirm,
press Delete again.
play old
After the system plays the new messages,
press Play/stop again.
press 2 or select 2:Play.
end the
Press Play/stop.
Press End.
Screening Your Calls
Another feature your answering system gives you is call screening.
While the system is taking a message, you can hear the caller on the
base speaker (if you turn on Call Screen) or from a handset.
hear the caller
leaving a message
answer the call
mute the call screen
without answering
From the base
From a handset
Just listen to the caller over
Press Messages/mute.
the speaker.
Press Speaker.
Press Talk/flash.
Press End or return the
Press Play/stop.
handset to the cradle.
 If you mute the call screen, the system continues taking the
message: it just stops playing through the speaker.
 Only one handset at a time can screen calls. If another handset is
screening the call, the handset beeps and returns to standby.
Using the System While You're Away from Home
You can also operate your answering system from any touch-tone
phone. Before you can use this feature, you have to program a
security code.
Programming a security code
1) With the phone in standby, open the menu from any handset.
2) Select Ans. Setup, then select Security Code.
3) Use the number keypad to enter a two-digit security code (01 to
99). Press Menu/select when you’re finished.
Remember to make a note of your new security code!
Dialing in to your system
1) Call your telephone number and wait for the system to answer. (If
your answering system is off, it will answer after about ten rings
and sound a series of beeps instead of your greeting.)
2) During the greeting (or beeps), press 0 and immediately enter
your security code. (You have 3 tries to enter you security code:
if you enter it wrong 3 times, the system hangs up and returns to
3) The system announces the current time, the number of messages
stored in memory, and a help prompt. Then it starts beeping
intermittently to let you know it's waiting for your command.
4) When you hear the intermittent
0-1 Repeat message
beeping, enter a command from the
0-2 Play message
chart to the right.
If you don't press any keys for 15
seconds, the phone will hang up and
return to standby.
0-3 Skip message
0-4 Delete message
0-5 Stop playback
0-6 Turn the system on
0-9 Turn the system off
1-0 Hear help prompts
Solving Problems
If you have any trouble with your phone, try these simple steps first.
If you still have a question, call our Customer Care Line listed on the
front cover.
No stations can make
or receive calls.
One handset can’t
make or receive calls.
A station can make
calls, but it won’t ring.
A handset's display
won't turn on.
A handset is not
A handset says
No stations will
display any Caller ID
I can't dial from the
Caller ID list.
- Checking the telephone cord connection.
- Disconnecting the base AC adapter. Wait a few
minutes, then reconnect it.
- Moving the handset closer to the base.
- Resetting the handset.
- Making sure the ringer is turned on.
- Making sure Do Not Disturb is turned off.
- Charging the battery for 15-20 hours.
- Checking the battery pack connection.
- Charging the battery for 15-20 hours.
- Checking the battery pack connection.
- Resetting the handset.
- Moving the handset closer to the base.
- Seeing if another handset has Privacy Mode on.
- Making sure the base is plugged in.
- Letting calls ring at least twice before answering.
- Seeing if the call was placed through a switchboard.
- Checking with your telephone service provider to
make sure your Caller ID service is active.
- Making sure you entered the correct area code. If
you have to dial all 10 digits, you need to delete the
area code (see Seven-digit Dialing on page 12).
- You may have to change the line mode. Contact
customer service for more information.
- Resetting all the handsets.
- Making sure both handsets are registered to this
- Making sure no handset is in Privacy Mode.
Caller ID displays
briefly & then clears.
I can’t transfer calls.
I can’t get two
handsets to talk to the
The phone keeps
- You may have to change the line mode. Contact
ringing if I answer on
customer service for more information.
an extension.
- Making sure the answering system is turned on.
The answering system
- Making sure the base AC adapter is not plugged into
does not work.
an outlet that is controlled by a wall switch.
- Making sure the Record Time is not set to
The answering
Announce Only.
system won't record
- Deleting messages (the memory may be full).
A handset can't access - Making sure no other handset is using the system.
the answering system. - Making sure the phone is in standby.
My outgoing message - Seeing if there was a power failure. You may have to
is gone.
re-record your personal outgoing message.
I can’t hear the base - Making sure call screening is turned on.
- Changing the base speaker volume.
- The incoming messages may be too long. Remind
Messages are
callers to leave a brief message.
- Deleting messages (the memory may be full).
The system keeps
- You may have to change the line mode. Contact
recording if I answer
customer service for more information.
on an extension.
- Seeing if you already have 6 handsets registered to
I can't register a
this base.
- Resetting the handset.
Weak or Hard To Hear Audio
If a caller’s voice sounds weak or soft, the signal might be blocked by
large metal objects or walls; you might also be too far from the base,
or the handset’s battery may be weak.
 Try moving around while you’re on a call or moving closer to the
base to see if the sound gets louder.
 Make sure the handset’s battery is fully charged.
 Try adjusting the earpiece volume or the audio tone (see below).
Adjust the audio tone
During a call, open the menu and select Audio Tone. Choose one of
the three audio tone options: High Tone, Natural Tone (recommended
for hearing aid users), or Low Tone. You may have to experiment to
figure out which audio tone works best for you.
oise or Static On The Line
Do you use a T-Coil hearing aid?
If you have a hearing aid
Interference is the most common
equipped with a telecoil (T-coil)
cause of noise or static on a
feature, the interaction between
cordless phone. Here are some
the hearing aid & digital cordless
common sources of interference:
phones can cause noise in the
 electrical appliances, especially
handset. If you have a T-coil
microwave ovens
hearing aid & you have problems
with noise on the line, try turning
 computer equipment, especially
on T-coil mode. Open the menu.
wireless LAN equipment and
Select Handset Setup, then
DSL modems
select T-coil.
 radio-based wireless devices,
Using T-coil mode can shorten
such as room monitors,
the handset’s talk time; make
wireless controllers, or wireless
sure to watch the battery status
headphones or speakers
and keep the battery charged.
 large florescent light fixtures
(especially if they give off a buzzing noise)
 other services that use your phone line, like alarm systems,
intercom systems, or broadband Internet service
Here are some hints for when the static is...
on 1 handset or in 1 location:
on all handsets or in all locations:
- Check nearby for one of the common
interference sources.
- Try moving the handset away from a
suspected source, or try moving the
suspected source so it’s not between
the handset & the base.
- Try moving closer to the base. There is
always more noise at the edges of the
base's range. If the handset displays an
Out of Range message, you need to
move closer to the base.
- Check near the base for the
source of interference.
- Try moving the base away from a
suspected source, or turn off the
source if possible.
- If the base has an adjustable
antenna, try raising the antenna
so it stands straight up.
- If you have any service that uses
the phone line, you might need a
filter (see below).
Installing a line filter or DSL filter
Sometimes, broadband Internet services
that use the telephone line can interfere
with phones. One of these services−DSL−
often causes static on telephones. A DSL
filter or telephone line filter usually solves
wall jack
DSL filter
this problem. The technician who installed your DSL service might
have left some filters for you; if not, call your DSL provider or look in
any electronics store.
Plug the DSL filter into the telephone wall jack and plug your phone’s
base into the filter. Make a test call to make sure the noise is gone.
Changing from Tone to Pulse Dialing
Your phone can communicate with the telephone network in two
different ways: tone dialing or pulse dialing. These days, most
telephone companies use tone dialing. If your phone company uses
pulse dialing, you will need to change your phone’s dial mode.
1) From a handset, open the menu & select Global Setup.
2) Select Dial Mode, then select Pulse. The phone sounds a
confirmation tone.
If you use pulse dialing and you need to send DTMF tones during a
call (if you're using an automated response system, for example),
press to temporarily switch to tone dialing. When the call ends, the
phone automatically returns to pulse dialing mode.
Resetting and Registering Handsets
If you are having trouble with a handset or if you want to replace one,
you need to clear the registration information from the base and the
Do you have the base the handset is registered to?
1. Press & hold End and # until the System 1. Press & hold End and # until
Reset menu appears (about 5 seconds).
the System Reset menu
appears (about 5 seconds).
2. Select Deregister HS. The display lists
all registered handsets.
2. Select Base Unavailable.
3. Select the handset you want to reset.
3. When the phone asks you
to confirm, select Yes. The
4. When the phone asks you to confirm,
handset deletes its own link
select Yes. The handset clears its
without contacting the base.
information from the base & deletes it
own link to the base.
When you reset a handset (or if you buy a new one), that handset
displays a Handset Not Registered message. If you see this message
on a handset, you need to register it to a base before you can use it.
Registering a handset
Does the handset fit in the base cradle?
Place the handset 1. Disconnect the base AC adapter.
in the base. The 2. Press and hold Find handset/Intercom while you
display should
reconnect the adapter.
say Handset
3. On the handset, press and hold # until the display says
Handset Registering (about 2 seconds).
In about 30 seconds, the display should say Registration Complete.
Pick up the handset & press Talk/flash: you should hear a dial tone.
- you don't hear a dial tone
Making sure the handset is fully
- the display says Registration Failed charged, then trying again.
To register a handset to a different base, see the section
"Expanding Your Phone" in the user's guide for the other base.
Handling Liquid Damage
Moisture and liquid can damage your cordless phone.
 If the handset or base is exposed to moisture or liquid, but only the
exterior housing is affected, wipe off the liquid, and use as normal.
 If moisture or liquid has entered the plastic housing (i.e. liquid can
be heard in the phone or liquid has entered the handset battery
compartment or vent openings on the base), follow these steps:
1. Remove the battery cover & disconnect the
2. Let dry for at least 3 days with the battery
disconnected and the cover off for ventilation.
3. After the handset dries, reconnect the battery
pack and replace the cover. Recharge the
battery fully (15-20 hours) before using.
1. Disconnect the AC
adapter to cut off the
2. Disconnect the
telephone cord.
3. Let dry for at least 3 days
before reconnecting.
IMPORTANT: You must unplug the telephone line while
recharging the battery pack to avoid charge interruption.
CAUTION! DO NOT use a microwave oven to speed up the
drying process. This will cause permanent damage to the
handset, base and the microwave oven.
Important Information
Terms Used In This Guide
An extra handset that can register to and be used with an expandable phone base. All accessory
handsets must be registered to a base before you can use them.
The main part of the phone. It connects to your phone line and lets you make and receive calls.
Most bases also have a cradle to store a handset.
(CID on Call Waiting.) A service that shows CID for calls that come in during another call.
Call Waiting A service that lets you receive calls while you are on another call.
Caller ID
(Also called CID.) A service that shows the name and number of incoming callers.
A cradle that stores and charges a handset but doesn’t connect to the phone line.
The part of the phone that stores a handset. While in a cradle, a handset is always in standby,
and any keys are locked.
During a call The station is currently on a call or has activated a dial tone.
A cordless handset that you use to dial the phone and talk to callers.
In standby
The phone is inactive: there is no dial tone, no station is on a call or listening to messages.
Any handset or the base.
Part number
adapter Input voltage
Output voltage
Battery Part number
 Do
120V AC, 60 Hz
7.8V AC @ 450mA
500mAh, 2.4V DC
120V AC, 60 Hz
8V AC @ 300mA
 Use
only the supplied AC adapters.
sure to use the proper adapter for
the base & any chargers.
 Do not place the power cord where it
creates a trip hazard or where it could
become chafed & create a fire or
electrical hazard.
 Be
not place the base in direct sunlight or subject it to high temperatures.
Battery Information
 Fully
charged, the battery should provide about 10 hours of talk time and about 7 days of standby time.
For best results, return the handset to the cradle after each call to keep it fully charged.
 Keep an eye on the battery status icon. When the battery gets too low, the handset shows a low battery
alert. If you hear a strange beep during a call, check the display: if you see the low battery alert, finish
your conversation as quickly as possible and return the handset to the cradle. If the handset is in
standby, none of the keys will operate.
 With normal use, the battery should last about one year. Replace the battery when the talk time
becomes short even when the battery is charged. To buy a replacement battery, call the Parts
Department listed on the front cover.
Rechargeable Nickel-Metal-Hydride Battery Warning
CAUTION! Risk of explosion if battery is replaced by an incorrect type! Dispose
of used batteries according to the instructions. Do not open or mutilate
the battery. Disconnect the battery before shipping this product.
 This
 The
equipment contains a rechargeable Nickel-Metal-Hydride battery.
rechargeable batteries contained in this equipment may explode if disposed of in a fire.
 Nickel
is a chemical known to state of California to cause cancer.
not short-circuit the battery.
 Do not charge the rechargeable battery pack used in this equipment with in any charger other than the
one designed to charge this battery pack as specified in the owner's manual. Using another charger
may damage the battery pack or cause the battery pack to explode.
 Do
Rechargeable Batteries Must Be Recycled or Disposed of Properly.
Uniden works to reduce lead content in PVC coated cords in our products & accessories.
Warning! The cords on this product and/or accessories contain lead,
a chemical known to the State of California to cause birth defects
or other reproductive harm. Wash hands after handling.
Compliance information
FCC Part 68 information
This equipment complies with Part 68 of the FCC rules & the requirements adopted by the ACTA. On
the bottom of this equipment is a label that contains, among other information, a product identifier in the
format US: AAAEQ##TXXXX. If requested, this number must be provided to the phone company.
An applicable Universal Service Order Codes (USOC) certification for the jacks used in this equipment
is provided (i.e., RJ11C) in the packaging with each piece of approved terminal equipment. A plug &
jack used to connect this equipment to the premises wiring & telephone network must comply with the
applicable FCC Part 68 rules & requirements adopted by the ACTA. A compliant telephone cord &
modular plug is provided with this product. It is designed to be connected to a compatible modular jack
that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a phone line. Excessive
RENs on a phone line may result in devices not ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may
be connected to a line, as determined by the total RENs, contact the telephone provider. The REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn't practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary. The telephone company may make changes
in its facilities, equipment, operations or procedures that could affect the operation of the equipment.
If this happens the telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
Please follow instructions for repairing, if any (e.g. battery replacement section); otherwise do not
substitute or repair any parts of the device except as specified in this manual. Connection to party line
service is subject to state tariffs. Contact the state public utility commission, public service commission or
corporation commission for information. This equipment is hearing aid compatible.
If you experience trouble with this equipment, contact the manufacturer (see the cover of this manual for
contact information) or an authorized agent. If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the equipment until the problem is resolved.
If your home has wired alarm equipment connected to a phone line, be sure that installing the system
does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
contact your telephone company or a qualified installer.
Any changes or modifications to this product not expressly approved by the manufacturer or other party
responsible for compliance could void your authority to operate this product.
NOTICE: According to telephone company reports, AC electrical surges, typically resulting from lightning
strikes, are very destructive to telephone equipment connected to AC power sources. To minimize
damage from these types of surges, a surge arrestor is recommended.
FCC Part 15 information
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, & (2) This device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may not
be ensured when using this phone.
FCC PART 15.105(b): Note: This equipment has been tested & found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses & can
radiate radio frequency energy and, if not installed & used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off & on, the user is encouraged to try to
correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
This product complies with FCC radiation exposure limits under the following conditions:
 The base must be placed to allow a minimum of 20 cm (8 inches) between the antenna and all persons
during normal operation.
 The base must not be collocated or operated in conjunction with any other antenna or transmitter.
 The handset is designed for body-worn operation and meets FCC RF exposure guidelines when
used with any belt clip, carrying case, or other accessory supplied with this product. (All necessary
accessories are included in the package; any additional or optional accessories are not required for
compliance with the guidelines.) Third party accessories (unless approved by the manufacturer) should
be avoided as these might not comply with FCC RF exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable ����������������������������������������������
Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation IC before the registration
number signifies that registration was performed based on a Declaration of Conformity indicating that
Industry Canada technical specifications were met. It does not imply that Industry Canada approved the
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is marked on the equipment
itself. The REN assigned to each terminal equipment provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an interface may consist
of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
Radio equipment
The term IC before the radio certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions: (1) this device may not
cause interference, & (2) this device must accept any interference, including interference that may cause
undesired operation of the device. "Privacy of communications may not be ensured when using this
One-year Limited Warranty
Important: Evidence of original purchase is required for warranty service.
warrants, for one year, to the original retail owner, this Uniden Product to be free from defects in materials
& craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate & be of no further effect 12
months after the date of original retail sale. The warranty is invalid if the Product is (A) damaged or not
maintained as reasonable or necessary, (B) modified, altered, or used as part of any conversion kits,
subassemblies, or any configurations not sold by Uniden, (C) improperly installed, (D) serviced or repaired
by someone other than an authorized Uniden service center for a defect or malfunction covered by this
warranty, (E) used in any conjunction with equipment or parts or as part of any system not manufactured
by Uniden, or (F) installed or programmed by anyone other than as detailed by the owner's manual for this
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time
while this warranty is in effect, warrantor will either, at its option, repair or replace the defective unit &
return it to you without charge for parts, service, or any other cost (except shipping & handling) incurred
by warrantor or its representatives in connection with the performance of this warranty. Warrantor, at
its option, may replace the unit with a new or refurbished unit. THE LIMITED WARRANTY SET FORTH
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or limitation of
incidental or consequential damages so the above limitation or exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal rights, & you may also have other rights which
vary from state to state. This warranty is void outside the United States of America & Canada.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in
the owner's manual you are certain that the Product is defective, pack the Product carefully (preferably
in its original packaging). Disconnect the battery from the Product & separately secure the battery in its
own separate packaging within the shipping carton. The Product should include all parts & accessories
originally packaged with the Product. Include evidence of original purchase & a note describing the defect
that has caused you to return it. The Product should be shipped freight prepaid, by traceable means, to
warrantor at:
Uniden America Service
As an Energy Star® Partner, Uniden has determined that
4700 Amon Carter Blvd.
this product meets the Energy Star® guidelines for energy
Fort Worth, TX 76155
efficiency. Energy Star® is a U.S. registered mark.�
 Uniden®
is a registered trademark of Uniden America Corporation.
waiting, CID, CIDCW, and Voice Mail are telephone line services. Your phone
supports these services, but you have to arrange for them through your telephone provider. Contact
your provider for details.
 The pictures in this manual are for example only. Your phone may not look exactly like the pictures.
 Call
May be covered under one or more of the following U.S. patents:
Other patents pending.
©2009 Uniden America Corp.
Printed in Vietnam
Ft. Worth, TX 76155
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