Muratec | F-560 | Muratec F-560

Certificate of BERTL Rating
Muratec F560
FOUR STAR
Highly Recommended
BERTL publishes product evaluation reviews on several hundred copiers,
printers, fax, multifunctional, color and production devices every year. Out
of these hundreds of devices, only a small number qualify for the highly
prestigious 4-Star, Highly Recommended rating. This rating is strictly
reserved for those devices that deliver a range of business-critical
features/functions that are above average and provide potential buyers
with a good return on investment (ROI).
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Mark Adams, CEO
LabCheck
®
100% Independent Analysis
Muratec F-560
20-ppm Monochrome MFP
Copy-Print-Scan-Fax
Key Buyer Benefits
Easy to use touchscreen control panel
provides quick navigation through
menu system
User-friendly document workflow
process via optional OfficeBridge webbased application
Color scanning capability extends push
and pull scanning beyond that offered
by many competitors
Ability to attach files stored on the
network directly to a scan to email
message from the device
Scan to SMB supports browsing
through the network directly from the
touchscreen panel, making ad hoc scan
to file a more user-friendly process
Windows printing included as standard
with no need to purchase expensive
PCL upgrade items
BERTL 4-Star Award Winner
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Copyright © 2005 MCA Internet, LLC dba BERTL.
30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit any
reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format.
Any reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
What’s Inside?
(Click on an entry below to go to the page listed.)
Product Dynamics............................................................................................ 3
Overview ............................................................................................... 3
Design Considerations .................................................................................... 4
Hardware Installation............................................................................. 4
Software Installation .............................................................................. 4
Console Interface .................................................................................. 4
Peripherals............................................................................................ 5
Connectivity........................................................................................... 5
Paper Handling................................................................................................. 6
Automatic Document Feeder ................................................................. 6
Device Management......................................................................................... 7
OfficeBridge Web Interface.................................................................... 7
OfficeBridge Expansion Kit .................................................................... 8
Scan.................................................................................................................. 9
Address Book and LDAP ....................................................................... 9
Specifying Delivery Attributes .............................................................. 10
Network Attachments........................................................................... 11
Copy ............................................................................................................... 12
Mixed Originals Copying...................................................................... 12
Macro Buttons ..................................................................................... 13
Other Productivity Boosters ................................................................. 13
Print ................................................................................................................ 14
Print Speed/Resolution ........................................................................ 14
Duplexing ............................................................................................ 14
Job Queue........................................................................................... 14
Fax .................................................................................................................. 15
I-Fax.................................................................................................... 15
Receiving Faxes.................................................................................. 15
Desktop Faxing ................................................................................... 15
OfficeBridge Pro ............................................................................................ 16
Scan.................................................................................................... 16
Send Function ..................................................................................... 17
Inbox and Outboxes ............................................................................ 18
Bulletin Board...................................................................................... 19
Circulated............................................................................................ 20
Processing .......................................................................................... 21
Summing Up................................................................................................... 22
What We Would Like to See ................................................................ 22
Page 2
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Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
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LabCheck
Muratec F-560
®
Product Dynamics
Overview:
The 20-ppm F-560 is part of a new family of
Muratec MFPs, called the Network Gateway
Platform (NGP). With the NGP, Muratec’s
goal is to deliver to the fax segment 1 and 2
markets an “on-ramp” to a business’s
information assets. According to Muratec, the
NGP progeny, which also includes the F-520,
MFX-1430, and MFX-2030, is anything but
the dumbed down all-in-one type devices.
There are many features in the F-560 that
supports Muratec’s vision of the NGP as an
easy-to-use gateway device for executives
and other front-office staff. The Muratec F560 boasts a highly-functional back-lit touchdisplay — unique in the segment 1
space. The network navigator screen
lets console users browse into a
network file directory. Using the same
browse directory feature, non-technical
users can even attach network docs to
their console generated emails. That’s
a capability not often found on highend segment 3 MFPs.
LDAP authentication — again a feature not
typically found in the under 20-ppm market.
Finally, their OfficeBridge Web-based
interface lets remote users configure console
features, and monitor device status.
With 600x600 dpi color scanning as a
standard feature, the Muratec F-560 is very
much at home in front-offices, useful for
distributing documents, contracts, brochures,
and plans.
BERTL analyst working on the Muratec F-560
With the F-560, you can also distribute
documents to fax/I-Fax , to FTP, and
to email. Short-cut buttons can be set
for frequently used FTP and folder
destinations, 300-entry internal
address books speed up fax and email
delivery, and macro keys can be
programmed to trigger a sequence of
console operations. In short, Muratec
has made this device into a lowcomplexity office appliance, as easy to
operate as a fax.
Along with these powerful networking
features, the F-560 comes with GDI
printing as standard — PCL 5e and 6
are optional. Network security, another
goal of NGP, is realized with built-in
Page 3
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Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Design Considerations
Hardware Installation:
Software Installation:
We experienced a trouble-free and speedy
installation of the Muratec F-560, which we
completed in under 30 minutes. To access
the toner cartridge bay, you simply open the
front panel. The toner cartridge locked and
loaded easily without any spillage. The
photo-sensitive imaging drum is inserted to
the right of the toner, but you’ll have to open
the side bypass-tray to unlock the drum
opening. As with the toner, the drum was
easily installed and slid into place without
trouble. The toner cartridge is rated at
15,000 @ 4% and the drum cartridge is
rated at 20,000 impressions.
The driver’s software automatically discovers
Muratec printers on the network, creating the
corresponding Windows printer objects, as
well as loading the driver DLLs. The
installation of the driver software added only
just a few minutes to our hardware set-up
time.
Console Interface:
The control panel is well engineered for
“getting-it-done”. Business owners will not be
spending much time decoding this interface.
It is simple and appliance-like with hard
buttons for core functions: Copy, Fax, and
Scan-to. A back-lit LCD interface provides a
low drill-down interface. With soft-buttons for
navigation and a non-complex menu
structure, users can be very productive with
the Muratec F-560.
The F-560 also offers several help keys that
are marked with a "?". The help keys
explain different options on a particular
screen and help walk users through the
operation.
During the Muratec F-560 driver installation,
the user can perform an auto-discover
of the IP address of the device.
Toner cartridge easily slides into place.
The F-560 supports DHCP network
installation, which can automatically register
network settings on a DHCP-enabled
network. This can significantly reduce the
installation time. Very few machines in this
segment support DHCP.
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All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Design Considerations
Peripherals:
This device supports several hardware
upgrade options, all of which involve
accessing the motherboard. The opening for
the mother-board is found in the back of the
unit and requires a screwdriver to remove
(see picture). The standard 8 MB of RAM
can be increased to 40 MB. An additional fax
modem is available. The copier can be
upgraded with a PCL 5e/6 kit. And the
OfficeBridge Expansion Kit, which adds
mailbox capabilities, requires adding two
chips to the NGP daughter card, attached to
the motherboard.
The mother board can be accessed
from the back of the F-560. A
screwdriver is required to
remove the metal cover.
Connectivity Interface:
Cables (power, Ethernet, USB, and fax) are
connected on the left side of the Muratec
F-560. The device supports up to 2 fax lines
and has connectors for linking analog
phones.
Connectors for USB, Ethernet,
and fax can be found on the
left side of the device.
Page 5
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Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Paper Handling
The Muratec F-560 is supplied with a 500sheet capacity input tray that accepts letter/A4
and legal/8.5” x 14” size paper between 20 lb
(75g/m2 ) and 24 lb (96 g/m2). Users release
and slide paper guides to pre-set settings, and
then must set the paper size using the paper
settings screen on the console (see picture).
The 250-sheet output bin is found directly
below the ADF.
This device also has a 50-sheet bypass tray
that accepts widths from 3.8” to 8.5” (97 to
216 mm) and lengths from 5.5” to 14” (140 to
356 mm.) It can process letter, legal,
executive, A4, A5, and A6. The bypass
accepts up 28 lb/105gsm stock.
such as small or delicate originals and books
which can not be fed through the document
feeder. This could create issues in
environments such as; healthcare offices
copying insurance cards, car dealerships
copying driver license information or
accountants copying invoices, receipts etc.
Muratec advised that users needing this
functionality should choose its MFX-1430
copier-based MFP which includes a platen
scanner and more copier functionality than the
fax-centric F-560.
With an optional 500-sheet tray, the Muratec
F-560 reached a 1,050 sheet input capacity
which should be more than adequate for a
device in this sector.
While these issues may hamper acceptance
in some areas, the device’s ability to scan in
full color may open more doors than these two
functions shut.
Users need to adjust the settings screen after
supplying the device with legal size paper.
Automatic Document Feeder:
The Muratec F-560 is equipped with an 80sheet simplex ADF. The 80-sheet capacity
gives users an advantage versus other
comparative units in terms of pure capacity.
However, the device lacks two scanning
capabilities that may create resistance in
some sectors. First, the device does not have
automatic duplex scanning capability. This
means that users with double-sided original
must manually turn over pages to scan the
reverse side into memory. The second issue
is that the device does not have a platen. This
may limit the use of the Muratec F-560 as a
gateway/copier when non-standard originals
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The 500-sheet cassette tray can handle
up to legal size paper.
Page 6
Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Device Management
destinations, which then appear under the
appropriate screen on the console.
OfficeBridge Web Interface:
With this device’s embedded Web server,
administrators and users can view overall
device status and configuration, as well as
manage the networking and scan-to features
of the Muratec F-560. They can update
network settings (IP, gateway, and email
server addresses), display device
configuration settings (paper and optional
hardware), and view the current print job
queue. The Web interface does not display
current resource level for the toner.
Users can enter both email address and fax numbers
for a single entry. The console will display the shortcut buttons under the appropriate screen.
While all of the above activities can be
accomplished from the console’s touch
screen, in small offices or front-office in
larger organizations, the Web interface will
be a welcome productivity booster.
Device status and device configuration can be
viewed from the “device settings” page.
The Muratec F-560 Web interface also has
special configuration pages for the device’s
scan-to features. Users can create shortcut
console buttons for FTP and file system
destinations. Just as on the console, users
can also browse a Windows file system from
the Web interface. For scan-to-email, they
can also set default file formats (PDF or
TIFF) for attachments.
The 300-entry address book can be
managed through the Web interface.
Administrators can set fax and email
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From the Web interface, users can browse network file
systems to set a file destination. The shortcut created
will appear on the console’s folder scan-to screen.
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All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Device Management
Address book capacity and group dials may
be expanded, depending on the compact
flash memory that has been installed. The
OB Expansion Kit ships with 128MB
compact flash as standard, allowing users to
store 1,000 address book locations and 100
group dials. If they add a 256 CF card (any
CF from the local superstore will do) then the
capacity increases to 1,500 address book
locations and 150 group dials.
The Muratec F-560’s address book for email and
fax numbers can be more conveniently managed
from the Web interface.
OfficeBridge Expansion Kit:
The OfficeBridge Expansion Kit brings
additional features to the Muratec F-560,
duplicating the OfficeBridge Pro Web-based
offering found on their MFX series. With this
option:
If they add a 512 CF card (any CF from the
local superstore will do) then the capacity
increases to 2,000 address book locations
and 200 group dials.
And finally, a cover page editor allows
customers to create custom fax cover pages
from the PC.
See later in report for more detailed review
on Muratec’s OfficeBridge PRO Suite.
● Address book capacity increases from
300 to up to 2,000 locations
● Dial locations increase from 32 to up to
●
●
200 locations
Personal address books are supported.
Users can set-up personal address
books that are only viewable after a
password has been entered. This allows
the sender to keep their personal
contacts private.
Document workflow processes are
supported. The same inboxes,
processing requests, bulletin board and
distribution request system that are
available with Muratec F-560 are
supported on this device.
Users can set default PDF or TIFF file formats for
email attachments. They can also set the DNS
option for this device I-Fax capabilities.
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any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
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LabCheck
Muratec F-560
®
Scan
From the console, users press the scan
button to bring up the email, FTP, and folder
screens. Users then navigate to a specific
scan-to function. The scan screen presents
controls for resolution, contrast, document
type, and color on the left side.
quick, on-the-fly way to enter network
destinations. Users will have to drill down to
add these addresses to the lists that are
maintained by this device.
The individual scan-to home screens share a
common layout, differentiated by their
specific shortcut keys. It should be noted that
shortcut keys — whether created on the
console or through the Web interface — only
hold destination addresses. Settings to
control resolution, file format, and other scan
settings can not be saved with the
destination address.
However, there is a separate mechanism,
called macro programs (see the copy
section) that lets users save these scan
settings as one-touch keys. While not an
optimal arrangement, users can click just two
soft-buttons — shortcut and macro — to
completely automate the deliver of images to
email, FTP, network, and fax addresses
With FTP select, users can either choose an existing
shortcut destination or add a new one to the
list. Email and network folders scan
screens offer the same options.
Email destinations can be added more
quickly on-the-fly and then registered with the
300-entry device address book for
subsequent use.
From the main scan-to screen, users navigate to
either FTP, email, or network send functions.
For more sophisticated features, like network
in-boxes, users will have to purchase the
OfficeBridge PRO Expansion kit.
Address Book and LDAP:
For FTP and network folders, with their more
cumbersome addresses, there really isn’t a
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Each address book location can hold a fax
number, e-mail address and group dial entry.
The information is held under the persons
name and can be seperated by three tabs:
All, Fax & E-mail. This allows one-touch job
initiation to a user in their preferred format.
Also, users can import contact information
from Microsoft Outlook using the "vCard
Import" feature within the web-browser. They
can also import data from contact
management software using the "CSV
Import" feature. This is a great feature for an
Page 9
Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Scan
IT manager who wants to dump the same
addresses into multiple machines, he can
simply import the same file to each machine.
Of course, the preconfigured short-cut keys
are the quickest way to establish a network
destination for a scan. But besides direct
entry and shortcuts, users can also search
the device’s internal address book for email
and fax entries.
A real innovation in this class of device is
Muratec F-560’s support of LDAP (Light
Directory Access Protocol). With this
integration, users can search an
organization’s entire LDAP directory for all
network addresses. This is a surprising (and
welcome) feature for this class of device.
email servers are often configured to reject
email sizes above a certain limit. Any
function found under the "others" screen can
be moved to the default screen for easy
access.
For email delivery, subject and text fields
need to be set. The Muratec F-560 handles
email subject and text creation in three ways.
A default subject/text can be established and
configured through either the Web or the
console, saving users from entering them at
the console. Another approach is to set up a
subject/text template — either through the
Web interface or the console — that could be
Specifying Delivery Attributes:
The “Others” key, found on the lower left
corner of the scan-to screen, brings users to
an array of soft keys that lets them specify-among other attributes- file formats (PDF,
TIFF, or JPEG ), file names, and “batch
scanning.” When this last option is turned off,
scanned images are sent as multiple files.
This can be especially useful when sending a
large file, such as an email attachment, since
Above: : For email, users can select a shortcut destination, enter an address on-the-fly, or search for an
email address from the internal address book.
Below: For email subject and text, users can enter
this information on the fly using the 1-line QWERTY
interface or choose from a pre-configured templates.
The “Others” screen displays an array of softbuttons that let users specify file names, file type
(FTP or TIFF), and email fields (subject, text).
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All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Scan
used for frequently sent messages — e.g.,
“Weekly sales figures.” Users click on the
“e-mail subject” and then the “template”
button” to display the list of pre-configured
subject/text templates
Finally, within the “email-subject” screen,
subject/text can be entered on-the fly, though
the 1-line interface for QWERTY entry makes
this a less than ideal procedure.
Network Attachments:
Another innovative feature for this class of
devices is the Muratec F-560’s ability to let
users attach network files to an email (in
addition to a scanned image). This feature is
triggered by pressing the “Attachment” button
in the “Others” screen. Just as with scan-to
folder function, users can browse a network
directory searching for a document. With this
feature, Muratec has essentially given this
MFP the core send capabilities of a desktop
email program.
Unlike competing devices, the F-560 can
capture not only print counts but scan counts
as well.
This allows both dealers & users the ability to
monitor the actual scan usage. The scan
count can be broken down by either fax
scans, copy scans or PC scans.
Page 11
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All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Copy
Copy controls are presented as soft keys in
the LCD screen. Arrayed on the left side
(see picture) of the screen are buttons to set
document type (i.e. resolution), contrast,
bypass paper size, sorting and zoom. Some
competitor’s machines use hard buttons for
these same functions, but Muratec’s
approach certainly makes it a more flexible
device — i.e., it can be programmed for new
features.
Users can select from text (300 dpi), photo (300
dpi), text high-res (600 dpi), text & photo high-res
(600 dpi), and photo high-res (600 dpi).
high-res images without reducing memory
significantly. When in copy reserve mode,
print jobs can also queue up as well.
Copy controls are arrayed on the left side of the
touch console. The “Others’ button leads to a
screen from which users can control duplexing,
combine, and macro buttons.
Unusual in this class is the ability of this
device to queue up copy jobs while the
device is busy. When in this mode the
console displays a “Copy Reserve”
message. The job queue size is dependent
on the amount of memory installed and the
document type setting, but in our testing, we
were able to queue up three single page
In fact, whether a print or copy job is
currently active makes no difference: the
walk-up user will still be able to initiate a
copy or submit a scan-to job. And the same
ability to handle mutiple tasks extends to
faxing. This is all possible through Muratec’s
“QuadAccess technology, which is truly
impressive in this class of device.
Mixed Originals Copying:
If a user has two cassettes installed they can
load letter into one cassette and legal into
another. Then they can feed both letter and
legal-sized paper through the ADF at the
same time, and the appropriate paper will be
pulled.
This is automatic, users do not have to tell
the machine that a mixed job is about to be
performed.
The Muratec F-560 can queue up copy jobs while
the device is busy printing.
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This is an important feature for environments
such as legal offices and real estate
companies that commonly copy batches of
documents containing multiple paper sizes.
Page 12
Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Copy
Macro Buttons
This is a simple interface for “getting things
done.” But Muratec delivers on a few
powerful productivity savers that are unusual
in this class of device. Its macro-button
feature allows users to store sequences of
copy settings and finishing operations. They
can set, for example, resolution, contrast,
and duplex finishing. Programming is
straightforward. The macro button records
the soft-keys that are pressed.
Both programming and the list of stored
macro buttons are accessed by pressing the
“macro button,” which is found on the
“Others” page.
Users program macro keys to et copy controls like
resolution and contrast, as well as finishing functions
like duplexing and job combination.
Other Productivity Boosters:
Also on the “Others” page, the combine
button can be found. It lets users print either
2 or 4 images on a single page. This will
likely find frequent use in executive offices
— e.g., producing notes for meetings.
The “Others” button leads users to macro keys, combine, and
duplexing functions.
Page 13
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All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Print
A GDI printer comes standard with the
Muratec F-560. (PCL 5e and PCL 6 are an
option.) The GDI driver we tested has a
simple, straightforward interface. GDI may
be workable in some office situations —
especially if the device is used more as a
network scanner. In our testing of the GDI
driver, we sent a 10-page PowerPoint
presentation — with low-res graphics — and
saw a time of a little over 3 minutes.
Job Queue:
From the Web interface, users can view print
jobs that have queued up. They can also
cancel any waiting jobs from this interface as
well. This is a nice extra. But it would have
been nicer still if copy jobs were displayed
as well, which would give the user more
accurate sense of their waiting time.
Print Speed/Resolution:
The default print resolution is 600 x 600 dpi,
but users can also select to print at 300 x
300 dpi. The Muratec F-560 prints at an
advertised speeds of up to 20-ppm.
Users can view the print job queue using the
Web interface.
Users can set print resolution to either 600 x 600
or 300 x 300.
Duplexing:
The Muratec F-560 comes equipped with a
duplexer. For smaller offices concerned
about paper usage, this is valuable extra,
unusual in this class of device. But we found
there was a performance penalty.
Finishing options include duplexing and 2-1/4-1
combine printing.
Page 14
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Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 1-Sep-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Fax
A super G3 fax modem is standard for this
device. The Fax console screen appears
similar to the other interfaces. Fax-only
functions can be accessed by pressing the
“Others” key. These include fax forwarding
(to another fax number, or if set-up on the
network to an e-mail address or network
folder), PIN security, and most significantly
T.37-based I-Fax.
available with the OfficeBridge Expansion Kit,
which supports a fax in-box feature and Webretrieval of faxes.
Desktop Faxing:
Remote faxing is available through a special
fax driver. This is a bare bones interface.
Users can adjust resolution — from 200x200,
300x300, or 400x400 — and that’s it. Fax
cover page editing is not available. The driver
uses the device’s default cover page. For a
cover page editor, users will need to
purchase the OfficeBridge Expansion kit.
Users may be puzzled by the fact there isn’t
a way to set fax destinations through the
driver interface. The answer is that there
isn’t! Instead the driver launches a Web
interface window that lets users directly enter
phone numbers and email addresses or
search address the device’s address book.
The Fax console screen has the same format as the
copy and scan-to interfaces. Besides analog fax, the
Muratec F-560 also supports I-Fax, letting users
send faxes as emails. The email tab brings up the
shortcut I-Fax destinations.
I-Fax:
I-Fax is another example of this device’s onramp capabilities. With I-Fax users can
deliver faxes to another similarly equipped
fax device as an email. With no dial-up, users
save on long distance phone charges.
One issue with Internet-based versus analog
is the lack of standardized support for receipt
acknowledgement. But with the Muratec F560, users can set DSN (Delivery Status
Notification), which force the destination
machine to send an email acknowledgement.
For this feature to work properly DNS has to
be supported by the intermediate email
servers.
Above: To enter an address destination for fax driver,
users will need to switch to the
Web interface window.
Below: The “Others” button leads to fax-specific features, including fax forwarding and security.
Receiving Faxes:
The machine will store faxes in memory only
if the device has reached an out of paper
condition. More sophisticated fax handling is
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Page 15
Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
OfficeBridge Pro
Users access OfficeBridge Pro by browsing
to the IP address of the device using a
standard internet browser. The OfficeBridge
Pro interface is well laid out, comprised of 8
tabs.
Scan:
This provides a general access point to
documents that have been scanned at the
Muratec F-560 and stored on the MFP with a
user name as the selected recipient.
Documents can be stored with sender
details, a document name and notes
associated with the document.
Entering a scan job from the MFP touchscreen
Once stored, users have a selection of
options available to them including the ability
to send the document to a fax or email
address utilizing the MFPs communication
capabilities. The document can also be
reprinted at the device, downloaded to the
desktop in PDF format, deleted or
resubmitted to the device bulletin board or
circulation list, or submitted for additional
processing by another user. (See later
pages for more information on bulletin board,
circulation list and processing function.) We
liked the ability to view an image of the
scanned document. This can allow users to
check they have the correct document
before carrying out any action.
Scan files ready for processing
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Page 16
Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
OfficeBridge Pro
Send Function:
Within each of the tabs is a function that
allows users to forward a selected document
to another destination using the device’s fax
and I-fax/scan to email function.
We liked the level of functionality built into
this feature, which included the ability to
send a document to a fax and email address
in a single process, with different cover
pages, cc, bcc address, and a message to
further personalize the document and inform
the user as to the content of the attachment.
Users are able to send emails as either TIFF
or PDF attachments, attach F-code
passwords for secure fax transmission, and
even preview the document prior to sending.
We would have liked to have seen the
capability to OCR scan to a PDF document.
Rival manufacturers typically offer this as an
option. Once in a searchable PDF format,
the document can be added to the corporate
knowledge base or document library.
This is an important factor in a world where
people are becoming increasingly cautious
about opening emails from unknown parties.
Document being set up with fax and email destinations and an email message and subject line
Page 17
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tel. 732-761-2311
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Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
OfficeBridge Pro
Inbox and Outboxes:
These allow users to manage and monitor
documents that they are sending or
receiving.
OfficeBridge Pro also includes an
InfoMonitor utility which notifies users when
new documents enter their inbox. A pop-up
appears on their desktop alerting them that
new documents have been sent to them for
viewing.
The public inbox allows users to view
documents arriving for general viewing, such
as faxes.
The personal inbox can be set up to pull in
personal emails and faxes (with TTI
identifiers) allowing users to view documents
and carry out additional functions and
workflow tasks on the documents from a
central point in privacy. The personal inbox
and outbox can only be viewed by the user
who has logged in to the system with a
password.
The same list of document processing
options are available as found on the
previous scan screen plus some additional
icons relating to send features.
Outbox indicating that a job had failed to transmit
Page 18
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tel. 732-761-2311
fax. 732-761-2312
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Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
OfficeBridge Pro
Bulletin Board:
This is a general document access point
where users can post a document without
having to go through the process of selecting
each user with viewing rights. Instead, any
document stored on the bulletin board can
be viewed by any user with bulletin board
access rights.
The same list of document processing
options are available as found on the
previous scan screen.
Outbox indicating that a job had failed to transmit
Page 19
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
OfficeBridge Pro
Circulated:
This valuable feature can be initiated directly
from the MFP control panel or from the
desktop. Users simply select the document
to be circulated (be it a hard copy document
scanned from the document feeder or a
document already stored on the device hard
drive), choose the recipients, add a subject
line and comment, and send the job.
From the OfficeBridge Pro utility, the sender
can see the list of recipients and those who
have viewed the document.
The same list of document processing
options are available as found on the
previous screens.
Document being set up for circulation from the
touchscreen control panel
The InfoMonitor utility notifies users when
new documents enter their circulation folder.
Document in circulation, showing list of confirmed and unconfirmed recipients
Page 20
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tel. 732-761-2311
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Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
OfficeBridge Pro
Processing:
Users are able to send jobs to other
users with tasks associated with the
document. For example, a lawyer can
send a contract draft to a paralegal
with the task of submitting changes/
amends and a set completion date.
The paralegal will see the document in
their processing folder. They can then
read the notes from the lawyer and
schedule the task based upon the
completion date requested.
When they have completed their task
they can simply indicate that the task
has been completed and forward the
document back to the lawyer or
resubmit a process request to another
member of the firm for additional
document corrections. The lawyer can
see the progress of each task he or
she has assigned from the
OfficeBridge Processing tab.
Setting up a process request
In the Processing tab, users can view the current workload assigned by and to them for actioning
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Page 21
Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
LabCheck
Muratec F-560
®
Summing Up
The Muratec F-560 has a number of things
—great things — going for it. It boasts a
groundbreaking — for this class of device —
touch-screen interface. The device supports
a rich set of scan-to features, easily earning
its “on-ramp” credentials. Notable features
here are the ability of a console user to
browse network folder systems, LDAP
address searches, and I-Fax capability.
Navigating this low-complexity interface is
made easier by the fact that fax, copy and
scan screens share a common interface, with
the bulk of the function specific features
relegated to the “Others” screen.
The Web interface provides a convenient
way to set up network scanning features like
shortcuts and populating the device 300entry address book.
hard copy and soft copy worlds.
Add on Muratec’s traditional strengths in
faxing and multi-tasking technology and you
have a device that truly differentiates itself
from the competition.
What We Would Like to See:
As an all-rounder capable of satisfying the
needs across the board, the most obvious
area we would like to see addressed is the
lack of a platen scanner. This issue is
addressed on the MFX-1430 which is
positioned as a true segment 1 copier.
We would also like to see FTP and folder
addresses maintained within the same
address book as email and fax. This may
make life easier to administrators and those
looking to get every last once of functionality
out of the device.
The optional OfficeBridge Expansion Kit
upgrade provides users with a valuable
document sharing workflow suite that, while
not offering all the bells and whistles of a
higher-end document management utility,
does offer a simple to use entry level utility
that provides a valuable interface between
Page 22
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tel. 732-761-2311
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Copyright © 2005 Business Equipment Research and Test Laboratory Ltd. 30-Aug-05
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
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