Onsite Tech Install CRU

Onsite Tech Install CRU
LENOVO® Onsite + Technician Installation of Customer Replaceable Unit Parts
Make Warranty Repair Easy
Basic system warranty coverage requires customer replacement of many PC parts and components
(CRUs – Customer Replaceable Unit parts). Lenovo’s Onsite + Technician Installation of CRUs lets you
avoid the time and hassle associated with CRU part replacement and have the convenience of onsite
installation by a qualified Lenovo Technician.
Ultimate Convenience
Onsite + Tech Install of CRU parts is ideal for remote locations
where technical resources are not available or for organizations
with inexperienced end-users.
Optimizes IT Resource Time
Free IT staff from internal part installation so they have more
time to deal with mission critical business.
Quality Assurance
Consistent, best-in-class quality of Lenovo Qualified Parts and Lenovo
Qualified Technicians ensures the ongoing value of your product.
The Offer
With Lenovo’s Onsite Technician Installation of CRUs, parts that
would normally be installed by the user are now installed by a
certified Lenovo Technician1.
Lenovo’s Onsite + Technician Installation of CRUs is available for
your Think notebooks, desktops, workstations, servers and All-inOnes, and comes standard with some warranty upgrades.
Warranty Comparison
Standard Onsite Warranty
• Self-service replacement for many parts (e.g., memory
modules, hard drive, etc.)
Onsite + Tech Install of CRUs
• Full-service solution – Onsite technician dispatched for ALL
internal parts
Lenovo offers a comprehensive portfolio of services supporting the entire lifecycle of
your PC. For more information on Onsite + Technician Install of CRU or any of our service
offerings, please call your Lenovo Sales Representative or visit: www.lenovo.com/services
1-855-253-6686
1) Onsite Warranty service is required in order to purchase Onsite + Technician Installation of Customer Replaceable Unit Parts. Offering for service calls handled directly by Lenovo. All products and offers are subject to availability. Lenovo
reserves the right to alter product offerings and specifications at any time, without notice. Lenovo makes every effort to ensure accuracy of all information but is not liable or responsible for any editorial, photographic or typographic errors.
All images are for illustration purposes only. For full Lenovo product, service and warranty specifications visit www.lenovo.com. The following are trademarks or registered trademarks of Lenovo: Lenovo, the Lenovo logo, For Those Who Do,
ThinkPad. Other company, product and service names may be trademarks or service marks of others. ©2013 Lenovo. All rights reserved.
June 12, 2013
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