Use and Care Manual Discovery Cooktop

Use and Care Manual Discovery Cooktop
Use and C are Manual
™
Discovery Cooktop
Models: EG366, EG486
Optional black knobs shown
Ta b l e o f C o n t e n t s
Important Safety Instructions......................................... 1
Getting to Know Your Cooktop..................................... 4
Setting Up Your Cooktop.............................................. 5
Operating Your Cooktop.............................................. 6
Care and Cleaning..................................................... 9
Before You Call for Service......................................... 12
Accessories and Replacement Parts............................. 13
Warranty and Service............................................... 13
Warranty Card.............................................Back Cover
Part No. 102024 Rev. K
© 2007 Dacor, all rights reserved
Important Safety Instructions
Installer: Leave these instructions with the appliance.
Important Information About
Safety Instructions
Consumer: Read this use and care manual completely before using this appliance. Save it for future
reference. Keep your sales receipt or canceled
check. Proof of original purchase date is required for
warranty service.
The Important Safety Instructions and warnings in this manual are not meant to cover all possible problems and situations that can occur. Use
common sense and caution when installing, maintaining or operating this or any other appliance.
For service and warranty information, see
page 12.
Always contact the Dacor Customer Service Team
about problems or situations that you do not understand.
If you have any questions, call:
Dacor Customer Service
(800) 793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time
Web site: www.dacor.com
Safety Symbols and Labels
DANGER
Have the complete model and serial number identification of your cooktop ready. Record these numbers
below for easy access. The numbers are found on a
label on the under side of the chassis.
Immediate hazards that WILL result in severe personal
injury or death.
WARNING
Model number ______________________________
Hazards or unsafe practices that COULD result in severe
personal injury or death.
Serial number ______________________________
Date of purchase____________________________
CAUTION
Since Dacor continuously improves the quality
and performance of our products, we may need to
make changes to the appliance without updating
this manual. Go to www.dacor.com to download the
latest version of this manual.
Hazards or unsafe practices that COULD result in minor
personal injury or property damage.
DANGER
IMPORTANT: If you smell gas:
• Do not use or light any appliance.
• Do not touch any electrical switch or use any electrical devices including the telephone in your building.
• From a neighbor’s phone, immediately call the gas supplier. Follow the gas supplier’s instructions.
• If you cannot contact the gas supplier, call the fire department.
IMPORTANT: To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive
vapors and liquids (such as gasoline) in the vicinity of this or any other appliance. Also keep items that could explode,
such as aerosol cans away from the cooktop. Do not store flammable/explosive materials in adjacent cabinets or areas.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
The burning of gas cooking fuel generates some
by-products that are on the list of substances which
are known by the State of California to cause cancer or
reproductive harm. California law requires businesses
to warn customers of potential exposure to such
substances. To minimize exposure to these substances,
always operate this unit according to the use and care
manual, ensuring you provide good ventilation when
cooking with gas.
NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.
WARNING
NEVER cover any slots, holes or passages on the
cooktop or cooktop chassis. Doing so blocks air flow
through the cooktop and may cause carbon monoxide
poisoning. Aluminum foil linings may also trap heat,
causing a fire hazard. Keep all slots clear of grease and
grime.
READ AND SAVE
THESE INSTRUCTIONS
1
Important Safety Instructions
General Safety Precautions
To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic
safety precautions, including the following:
WARNING
WARNING
• If you receive a damaged product, immediately
contact your dealer or builder. Do not install or use a
damaged appliance.
• Do not heat unopened food containers such as baby
food jars and cans. Pressure build up may cause the
container to burst and cause injury.
• Installations with less than 2 1/2” (6.4 cm) from
the rear of the cooktop to a combustible vertical
surface must use Dacor backguard model AEB3609,
AEB3612, (for 36 inch models) AEB4809, AEB4812
(for 48 inch models) or a non-combustible material.
• Do not cover the burners and grates with anything
except properly selected utensils. Decorative covers
may cause a fire hazard or damage to the cooktop
if a burner is accidentally turned on with the cover in
place.
• Make sure that the cooktop has been properly
installed and grounded by a qualified installer
according to the accompanying installation
instructions. Have the installer show you the location
of the gas shut off valve and the power cord so that
you know where and how to turn off the gas supply
and disconnect power to the cooktop.
• Clean the cooktop thoroughly before operating it for
the first time.
• Clean and maintain the cooktop regularly as
instructed in this manual. Keep the entire cooktop,
ventilation filters and ventilation hoods free of grease
that could catch fire.
• Keep flammable items, such as paper, cardboard,
plastic and cloth away from the burners and other
hot surfaces. Do not allow pot holders to touch hot
surfaces or gas burners.
• Do not install, repair or replace any part of the
cooktop unless specifically recommended in the
literature accompanying it. A qualified service
technician should perform all other service.
• Do not wear loose or hanging apparel while using the
cooktop. Do not allow clothing to come into contact
with the cooktop and surrounding areas during and
immediately after use.
• Do not tamper with the controls. Do not adjust or alter
any part of the cooktop unless specifically instructed
to do so in these instructions.
• Before performing any type of service, make sure that
the gas supply is turned off and the power cord to the
cooktop is disconnected.
• Do not use towels or bulky cloth as pot holders.
• Do not hang flammable or heat sensitive objects over
the cooktop.
• Only use this cooktop for cooking tasks expected of
a home appliance as outlined in this manual. This
cooktop is not intended for commercial use.
• If the cooktop is near a window, do not use long
curtains as window treatment. The curtains could blow
over the cooktop and create a fire hazard.
• DO NOT TOUCH THE SURFACES OF THE
COOKTOP DURING OR IMMEDIATELY AFTER
USE. After use, make sure these surfaces have had
sufficient time to cool before touching them.
• To avoid the possibility of fire, do not leave the
cooktop unattended when in use.
• Use cookware only for its intended purpose. Check
the manufacture’s recommendations before use to
determine if a utensil is suitable for use on a cooktop.
Certain types of glass, ceramic and earthenware are
not suitable for use on a cooktop. Personal injury or
damage may result from improper cookware use.
• Make sure individuals who use the cooktop are able
to operate it properly.
• Never allow anyone, including children to sit, stand or
climb on any part of the cooktop. Doing so may cause
damage, serious injury or death. Do not leave children
alone or unattended in the area around the cooktop.
Do not allow children to play with the controls or touch
other parts of the cooktop.
• Select cookware carefully. Use utensils of the proper
size, material and construction for the particular type
of cooking being done. Utensils need to be large
enough to contain the desired quantity of food without
boil-overs or spill-overs. Choose pans with easy to
hold handles that will stay cool while cooking. Do not
use utensils with loose handles. Avoid using pans that
are too heavy to lift safely.
• Do not store items of interest to children on top of
or above the cooktop. Children could be burned or
injured while climbing on the appliance.
• Do not attempt to use this appliance in the event of a
power failure. If a power failure occurs while operating
the cooktop, turn all control knobs to the OFF position.
• Use extreme caution if adding water to food on a
hot cooktop. The steam can cause serious burns or
scalds.
2
Important Safety Instructions
WARNING
WARNING
• Make sure that all the cooktop parts are dry before
lighting a burner.
TO REDUCE THE RISK OF INJURY TO PERSONS IN
THE EVENT OF A RANGE TOP GREASE FIRE:
• Turn the knobs to the OFF position prior to removing
them from the valve stems.
a.SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
• The cooktop should never be operated without the
knobs and trim rings in place.
• Use only dry pot holders when removing food and
cookware from the cooktop. Wet pot holders can
cause steam burns.
b.NEVER PICK UP A FLAMING PAN - you may be
burned.
c.DO NOT USE WATER, including wet dish cloths or
towels - a violent steam explosion may result.
• Non-stick coatings, when heated, can be harmful to
birds. Remove birds to a separate, well-ventilated
room during cooking.
d.Use a fire extinguisher ONLY if:
• When deep fat frying:
◊ You have a Class ABC extinguisher, and you
already know how to operate it.
◊ Be certain that the pan is large enough to contain
the desired volume of food without overflow caused
by the bubbling of the fat. Never leave a deep fat
fryer unattended.
◊ The fire is small and contained in the area where it
started.
◊ The fire department is being called.
◊ Avoid frying moist or frost-covered foods. Foods
with high water content may cause spattering or
spilling of the hot fat.
◊ You can fight the fire with your back to an exit.
CAUTION
◊ Heat fat slowly, and stir together any combination
of oils and fats prior to applying heat. Utilize a deep
fat frying thermometer to avoid heating the fat to
temperatures above the flash point.
• Do not allow acids (citrus juices, tomato sauces, etc.)
to remain on the cooktop’s surfaces. The porcelain
finish may stain.
• This appliance is equipped with a three prong
grounding plug for your protection against possible
electric shock hazards. If only a two prong outlet is
available, it is the customer’s responsibility to have
it replaced with a dedicated, grounded, three prong
electrical outlet by a licensed electrician. Do not under
any circumstances:
• Never use the cooktop surface as a cutting board.
• Do not try to remove heavy spills with a sharp object
such as a knife or metal spatula. Sharp objects may
scratch the cooktop’s surfaces.
• Do not expose the knobs or trim rings to direct flame,
hot utensils or other sources of heat.
◊ Cut or remove the third (ground) prong from the
power cord.
◊ Use an adapter plug.
◊ Use an extension cord.
◊ Use a power cord that is frayed or damaged.
◊ Plug the cooktop into an electrical outlet with a
ground fault interrupter (GFI).
Power cord with three
prong grounding plug Three prong
electrical outlet
3
Getting to Know Your Cooktop
Parts of the Cooktop
Burners: The cooktop’s flame-less ignition system
generates a spark that lights the burner when you
turn the knob to HIGH. Gaskets around the underside of the burner bases prevent spilled liquids from
leaking into the cooktop’s internal parts.
Grate
Burner
Spill tray
Long Life Grates: The porcelain coated cast iron
grates support the cooking utensils during cooking.
They are removable to allow the area below and
around the burners to be cleaned easily. The size
and location of each grate depends on the model of
the cooktop.
Spill Trays: The spill trays catch any food that falls
through the cooktop grates.
Illumina™ Burner Control Knobs: Use the knobs
to turn on the burners and adjust the flame size.
The matching knob illuminates when a burner is on.
Burner
control knob
Trim Rings: Located behind each knob. They prevent liquids from getting into the cooktop’s internal
parts.
Trim ring
Special Cooktop Features
Perma-Flame™: The Perma-Flame instant
re-ignition feature automatically re-lights a burner
quickly if it goes out. With Perma-Flame, your cooking experience is uninterrupted because the flame is
re-ignited at the same level as when it went out.
SimmerSear™ Burners: Dacor’s exclusive precision burner control system. Each SimmerSear
burner (left front and right front) has a wider range
of heat settings than the standard burners. The
wider range allows you precise heat control from
simmer to sear (high).
Smart Flame™ Technology: All burners are
equipped with Dacor’s Smart Flame technology. It
reduces the temperature under the fingers of the
porcelain-coated cast iron grates. Smart-Flame
extends grate life and protects the finish.
Burner Locations
A Stack Burner: 2000 - 8500 BTU
B Stack Burner: 2200 - 16000 BTU
EG366 - 36 Inches Wide
C Crown Burner: 1000 - 18000 BTU
EG486 - 48 Inches Wide
4
Setting Up Your Cooktop
Stack Burners
Burner and Grate Assembly
1. Put the burner rings on the burner bases as
shown below. Match the correct sizes. The
bottom of the correct size burner ring fits inside
the top of the matching burner base.
WARNING
Assemble the burners and grates only when the cooktop
is cool.
Crown Burners
2. Turn the ring until it drops into place. Twist each
ring back and forth slightly to make sure it is
properly seated.
1. Put the burner heads in place as shown below.
The locating tab on the burner head goes in the
keyed hole as shown.
3. Put the burner caps on top of the burner rings.
The ridge around the bottom edge of the cap
goes around the top of the burner ring.
2. Put the burner rings on the burner heads as
shown below. Match the tabs on the bottom of
the ring to the slots on the burner head. Twist
each ring back and forth slightly to make sure it
is properly seated.
Ridge on bottom
of burner cap
3. Put the burner caps on top of the burner rings.
The ridge around the bottom edge of the cap
goes around the top of the burner ring.
Step 3
Step 2
Step 3
Burner ring
Step 1
Ridge on bottom
of burner cap
Step 2
Burner ring
Burner base
Stack Burner Assembly
Tabs
Installing the Grates
Slots
Burner head
Gently set the grates on top of the spill tray. Put the
legs of each grate into the corresponding dimples.
On model EG366, the middle grate is larger than the
other two.
Step 1
Put locating tab
into keyed hole
Burner base
Keyed hole
Crown Burner Assembly
continued...
5
Setting Up Your Cooktop
Installing the Burner Knobs
WARNING
Installing the cooktop knobs in the wrong position may
result in damage to the cooktop griddle. The knobs for
the center burners are marked with the maximum griddle
settings.
When installing the
knobs, align the
“D-shaped” opening on the back of
the knob with the
end of the valve
shaft. Carefully push
the knob on until it
stops.
A
A
B
B
A
There are two different types of knobs
for the cooktop. The
knobs for the center
burners have the words MAX GRIDDLE on them.
A
A
Icons on Outer Burner Knobs
1. Put the knobs with MAX GRIDDLE written
on them onto the inner (center burner) valve
shafts. See the diagram on the right.
B
2. Put the remaining knobs on the outer valve
shafts.
Icons on Center Burner Knobs
Operating Your Cooktop
For overall safety and best cooktop performance,
select the correct cooking utensil for the food being
cooked. Improperly selected cooking utensils will
not cook evenly or efficiently.
Selecting the Cookware
WARNING
Use cookware that:
• To avoid burns and scalding, always turn pan handles
to a position where they cannot be easily hit. Also,
handles should not extend over adjacent burners.
Always set utensils gently onto the grates and center
them so that they are well-balanced.
• Has flat, smooth bottoms.
• Is well balanced.
• Has tight fitting lids to keep heat, odors and
steam in.
• Do not drag cookware across the grates. Sliding may
damage the finish. Lift utensils to reposition them. Do
not drop them on the grate.
• Cookware with rough bottoms can cause permanent
damage to the coated surfaces on the grates.
• To avoid burns or a fire hazard, reduce the flame level
if it extends beyond the bottom of the utensil. Flames
extending up the sides are potentially dangerous.
IMPORTANT: Avoid spills as much as possible.
The porcelain surfaces of the grates, spill trays and
burner caps are acid-resistant but not acid-proof.
Some foods can cause permanent damage if allowed
to remain on porcelain surfaces.
6
Operating Your Cooktop
Lighting a Burner
WARNING
• To avoid the chance of fire, explosion or carbon monoxide poisoning, do not attempt to use your cooktop without the
burners completely and properly assembled (see page 5). The burner rings spread the flame evenly around the
burner cap. The burner rings must be properly seated for proper burner lighting and operation.
• In the interest of safety, always light the burner before putting the cooking utensil on the grate. Turn the burner knob
to the OFF position before removing the utensil. Always check the position of the control knobs to make sure the
cooktop is off when you are finished cooking.
• Do not turn the knob farther than the HIGH position until lit. Doing so may result in a burst of flame that could cause
burns or damage to the surrounding area.
• Do not touch any part of the burner while the igniter is sparking. An electrical shock could result.
• Never light the burners with a match or other open flame.
• Always check to make sure all control knobs are in the OFF position when you are finished cooking.
• If the gas does not ignite after four seconds or if the flame goes out and gas escapes when attempting to light a
burner, turn the knob to the OFF position. Open a window and allow at least five minutes for the gas to dissipate.
Then, repeat the lighting procedure.
IMPORTANT:
Each burner control knob has a small diagram next to it to tell you which burner it
operates.
• The flame should burn evenly around the perimeter of the burner, except underneath each grate
support finger, where the flame height is reduced
by Dacor’s Smart-Flame feature. A normal flame
is steady and blue in color. Foreign material in
the gas line, especially in new construction, may
cause an orange flame during initial operation.
The orange color will disappear with further use.
Small yellow tips on the ends of the flames are
normal when using LP gas.
1. To light a burner, push in gently on the knob and
turn it counter-clockwise to the HIGH position.
The igniter will spark (click) repeatedly until the
gas ignites. The burner should light within four
seconds.
2. Once the burner is lit, set the flame height to the
desired level by rotating the control knob further
counterclockwise, then place the utensil on the
grate.
• If the flame is not even around the edge of the
burner, wait for the cooktop to cool and check to
make sure the burner is assembled properly (see
page 5).
• When the cooktop is cool the igniter may continue to spark if the control knob is set to the
LOW position. The burner will stop sparking
when warm. The tendency to spark when cold
can be reduced by operating the burner at a
higher flame setting for about 60 seconds. After
60 seconds, lower the flame to cook. The burner
will also warm up faster if a utensil is placed on
the grate. The igniter will also spark automatically if the flame is distorted by a draft or by
the household ventilation system. Eliminate any
drafts or reduce the ventilation blower speed to
reduce this type of problem.
Burner knob settings
OFF
HIGH
LOW
• To keep the burners operating properly, keep the
burner igniters, burner rings and burner caps
clean and dry. See Care and Cleaning starting
on page 9. Dirty or wet igniters will result in
constant sparking, even if there is a flame present.
7
Operating Your Cooktop
Cooking Tips
• Use low or medium flame heights when cooking in utensils made of materials that are poor
conductors of heat, such as glass, ceramic and
cast iron. Reduce the flame height until it covers
approximately 1/3 of the utensil diameter to
ensure even heating and reduce scorching.
For superior cooking performance and to save
energy:
• Reduce the flame height to the minimum level
necessary to perform the desired cooking process. Food cooks just as quickly at a gentle boil
as it does at a vigorous, rolling boil. A higher boil
than is necessary wastes energy, cooks away
moisture and causes a loss in food flavor and
nutrients.
• Minimize the amount of liquid or fat to reduce
cooking times.
• Dacor’s SimmerSear feature allows you precision
control of the flame. The larger the burner size,
the wider the range of control. See page 4
for the heat ranges of the different burners.
• Thaw foods prior to cooking to reduce cooking
time.
• Use a timer rather than repeatedly removing the
lid to check food. Doing so will decrease cooking
time and save energy.
Using the Griddle
IMPORTANT:
1. Before using the cooktop griddle for the first
time, wash it in hot, soapy water. Rinse it and
allow it to dry thoroughly.
• During cooking be careful with metal utensils on
the surface because they can scratch the nonstick coating.
2. With all of the burners off and the cooktop cool
to the touch, put the griddle over the top of the
middle grate on the cooktop. The middle grate
has burners of the same size in the front and
back for even heating. Fit the tabs that stick out
of the bottom of the feet into the inside corners
of the grate. When it is correctly installed, the
griddle will rest securely about 1/2” above the
top surface of the grate.
• Clean the griddle after each use. See page 11
for instructions.
Put grease trap toward back
3. Turn the knob for the center front burner to the
light (HIGH) position. Once lit, turn the knob to
the MAX GRIDDLE position, or lower if desired.
DO NOT keep the burner knobs higher than the
MAX GRIDDLE setting after they are lit!
4. Repeat step 3 for the center rear burner.
Do not turn burners higher than the
MAX GRIDDLE setting when using
the griddle!
IMPORTANT! Put the griddle over the center burners only!
8
Care and Cleaning
WARNING
• Clean only the parts of the cooktop listed in this manual. Clean them only in the manner specified.
• To avoid dangerous fumes or damage to your cooktop’s surfaces and accessories, use only the types of cleaning
solutions specified in this manual.
• To avoid electrical shock or burns, turn off the burners and make sure that all parts are cool before cleaning. DO NOT
turn the burners on during cleaning.
• Do not use a steam cleaner to clean the cooktop. Steam could penetrate the electrical components and cause a
short circuit. After cleaning the burners, reassemble all of the burner parts before attempting to operate the cooktop.
• After cleaning the burners, always dry and reassemble the cooktop parts completely before use. See page 5.
CAUTION
• Do not try to remove heavy spills with a sharp object such as a knife or metal spatula. Sharp objects may scratch
your cooktop’s surfaces.
• To prevent damage, do not use abrasive or corrosive cleaners or applicators such as steel wool or scouring pads,
on any part of the cooktop unless instructed to do so. Use only a sponge, soft cloth, fibrous or plastic brush or nylon
cleaning pad for cleaning the surfaces of your cooktop.
• Do not remove the trim rings from the cooktop. Clean only the outside edges of the trim rings. If you get moisture
inside the trim rings, damage to the knob lights or other parts of the cooktop can occur.
• Do not soak the knobs in water or put them in the dishwasher.
• Installing the cooktop knobs in the wrong position may result in damage to the optional cooktop griddle. The knobs
for the center burners are marked with the maximum griddle settings.
Cleaning the Cooktop
To keep the cooktop looking and operating its best,
clean it after every use. Also, quickly wipe up spills
that occur while cooking. Be careful not to touch any
hot areas. Spills that remain on hot burner parts
will be very difficult to clean, especially if allowed to
burn on. Certain types of food, such as tomatoes,
citrus juices, vinegar, alcohol and milk can damage
the finishes if you allow them to stand for any
length of time.
IMPORTANT: The cooktop is exposed to extremely
high temperatures. The grates are under high stress
when hot utensils are placed on them. Also, the
cooktop parts are occasionally exposed to acidic
food spill-overs. These severe operating conditions,
cause the porcelain enamel parts on your cooktop
to undergo a change in appearance over time. If
you care for and clean these parts carefully, you will
slow down, but not eliminate, the aging process.
Cooktop Disassembly
1. For safety, disconnect the cooktop power cord
from the electrical outlet prior to cleaning.
2. When the appliance is cool, remove the grates
from the top of the cooktop.
3. Disassemble the burners. Lift the burner caps
and burner rings off of the burners. Remove the
burner heads from the crown burners.
continued...
9
Care and Cleaning
3. Clean all of the burner parts, including the
burner bases, with window cleaner or rubbing
alcohol. Use a cleaning brush with plastic bristles
or a firm toothbrush. When done, rinse the parts
well with clean water. Dry all the parts thoroughly before re-assembling them.
Cleaning the Cooktop (cont.)
Burner Components and Igniters
WARNING
4. Reassemble the cooktop according to the burner
and grate assembly instructions on page 5.
Test the burners after reassembling them. If
the flame is uneven, be sure that all the burner
parts are properly positioned, then check for any
remaining dirt or grime on the burner parts or
igniter. If erratic sparking (clicking) is still present, make sure the igniter is completely dry. If
the unit still exhibits problems after drying, call
your local Dacor Authorized Service Agent.
Use care while cleaning the igniters. The porcelain is
fragile and can crack or break.
IMPORTANT: The igniters may not spark or work
properly if the burner parts or the igniters themselves are not clean and dry.
After disassembling the burners, check for any dirt
or grime deposited on the individual parts, including
the igniters.
1. Use a firm toothbrush to clean completely
around the igniter, including all of the metal
top and porcelain base. Use care while cleaning
because the porcelain is fragile and can crack or
break. Do not use water to clean the igniters. If
necessary, use a small amount of rubbing alcohol to help dissolve grime.
Grates, Spill Trays and WOK Ring
WARNING
Do not clean the cooktop grates, burner parts or WOK
ring in a dishwasher. They will be damaged.
2. Examine the burner rings. Remove anything
stuck in the holes with a straightened paper
clip, wire or needle. Be careful not to scratch or
damage the ring and head. Do not distort the
shape of the burner ring holes.
IMPORTANT: DO NOT use any of the cleaners
listed below to clean the burners and igniters.
The grates, the spill tray and optional WOK ring are
coated with a porcelain finish.
Burner cap
Burner cap
Burner ring
• For everyday cleaning, use a soft cloth or nonabrasive pad with warm soapy water to clean all
of the porcelain parts.
Burner head
Burner ring
• If necessary, tough stains may be removed by
applying full-strength sprays such as Simple
Green™, Ajax™ All-Purpose Cleaner or Formula
409™. To minimize wear, use the mildest cleaner
needed to get the surface clean.
Burner base
• For extremely stubborn stains, you may use a
mildly abrasive cleaner or applicator, such as
Soft Scrub™, Bon Ami™, S.O.S.® pads or other
soap-filled steel wool pads. Use these cleaners with extreme care and only on occasion. Aggressive or extensive use of these
types of abrasives will damage the finish. Finish
damage due to the use of abrasives is not
covered under your warranty.
Burner base
Crown Burner
Assembly
Stack Burner
Assembly
10
Care and Cleaning
Stainless Steel Surfaces
Cleaning the Griddle
WARNING
Clean the griddle after each use. Wash it thoroughly
in hot soapy water to avoid stains from grease
build-up. The griddle is coated with a non-stick coating for easy cleaning. Warm water and liquid detergent are all that are needed for cleaning. Remove
stubborn spots with a non-abrasive plastic mesh
pad. To prevent scratching, do not use abrasives or
abrasive cleaners. Use the soft side of a sponge to
scrub it. Dry it with a lint-free cloth.
Always wipe stainless steel (silver colored) surfaces with
the grain. To prevent scratching, do not use abrasive
cleaners or scrubbers on stainless steel surfaces.
• Clean stainless steel surfaces with a mild solution of detergent and warm water. Rinse and dry
with a soft, lint-free cloth.
• You may also use Dacor Stainless Steel Cleaner
on the stainless steel surfaces. Use it according
to the directions on the package.
Brass, Chrome and Copper Surfaces
WARNING
To prevent scratching, do not use abrasive cleaners or
scrubbers on metal surfaces.
Using a soft cloth, clean metal surfaces with a mild
solution of detergent and warm water. Rinse and dry
with a soft, lint-free cloth.
Knobs and Trim Rings
WARNING
Never block the holes in the control panel behind the
knobs. Doing so will impair the flow of combustion air
and adversely affect burner operation, possibly creating a
hazardous condition.
To prevent damage, do not expose the knobs to direct
flame, hot utensils or other sources of heat.
• Turn the knobs to the off position before removing them for cleaning or replacement.
• To remove the knobs, gently grasp each knob
and pull straight out, off of the valve shaft.
• Wash the knobs regularly with a solution of
warm soapy water. Dacor recommends hand
dishwashing liquid.
• Clean the outside edges of the trim rings while
the knobs are removed. Do not remove the trim
rings. Wipe them with a soft damp rag. Use caution to avoid getting moisture into the control
panel behind the trim rings.
• To replace the knobs, align
the “D-shaped” opening on
the back of the knob with
the end of the valve shaft.
Carefully push the knob on
until it stops. Make sure
you put the two knobs with
the words MAX GRIDDLE
on the two valve stems
closest to the center.
11
Before You Call for Service
Problem Solution Guide
Problem
Nothing works.
May Be Caused By
What to Do
Cooktop not connected to electrical power.
Check to make sure power cord is connected to electrical outlet.
Power to electrical outlet is off.
Turn on power at circuit breaker or fuse
box. Check for tripped breaker or blown
fuse.
Power outage.
Contact power company.
Igniters do not spark (no
clicking sound).
Power not supplied to unit.
See Nothing Works above.
Wet or dirty igniter(s).
Clean and dry igniter and burner assembly according to Care and Cleaning
section.
No flame.
Igniter(s) not working.
See Igniters do not spark above.
Wet or dirty igniter(s).
Clean and dry according to Care and
Cleaning section.
Gas is turned off.
Make sure the gas supply valve is in the
on position.
Gas supply interrupted.
Contact gas company.
Air intake holes obstructed.
Check to make sure air holes above knobs
are not blocked.
Low gas pressure.
Contact gas company to have pressure
tested.
Burner goes out at low setting.
Flame is distorted, yellow or Burner parts are dirty or
very large.
clogged.
Igniter continues to spark
(click) after flame ignites.
Clean and dry according to Care and
Cleaning section.
Burner parts are not properly
positioned.
Make sure burner is assembled according
to the Setting Up Your Cooktop section.
Cooktop set up to use a different type of gas (Natural or LP)
or set up for different altitude.
Have a qualified service technician check
to make sure that the cooktop is set up
for the type of gas and the correct altitude.
Gas regulator is not installed or
faulty.
Have a qualified service technician check
the gas regulator.
Burner is cold.
Burners may continue to spark for up to
60 seconds when cold and set to low. See
Operating Your Cooktop section for
more information on how to minimize.
Flame distorted by air draft.
Minimize any air drafts around the cooktop. Close nearby windows.
Wet or dirty igniter(s).
Clean and dry according to Care and
Cleaning section.
Burner parts wet or dirty.
Clean and dry according to Care and
Cleaning section.
Burner parts not properly positioned.
Make sure burner is assembled according
to the Setting Up Your Cooktop section.
Power supply polarity is
reversed.
Have a licensed electrician check the electrical outlet.
12
Accessories and Replacement Parts
Description
Dacor Part Number
Dacor Stainless Steel Cleaner
A302
Wok ring
AWR4
Griddle
AG1424
Grill
AEGR3648
9 inch backguard, model EG366
AEB3609
9 inch backguard, model EG486
AEB4809
12 inch backguard, model EG366
AEB3612
12 inch backguard, model EG486
AEB4812
10” grate, model EG366 only (2 used per unit)
700037
14” grate, model EG366 (1 used per unit) and EG486 (3 used per unit)
700038
Black knob kit
AKBID6
To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.
Warranty and Service
Getting Help
Before you request service:
1. Review the Before You Call For Service section of this manual (page 12).
2. Use the helpful tips found in our Problem Solution Guide.
3. Become familiar with the warranty terms and conditions of your product on the following page.
4. If none of these tips or suggestions resolves your problem, call our Customer Service center
at the number below.
Dacor’s Customer Service center is available 6:00 a.m. – 5:00 p.m. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
13
Warranty and Service
What Is Not Covered
Warranty
•
Slight color variations may be noticed because of differences in painted parts, kitchen lighting, product placement, and other factors; this warranty does not apply to
color variation.
•
Service calls to educate the customer on proper use and
care of the product.
•
Service fees for travel to islands and remote areas, which
include but are not limited to, ferries, toll roads or other
travel expenses.
•
Consequential or incidental damage, including but not
limited to food or medicine loss, time away from work or
restaurant meals.
•
Failure of the product when used for commercial, business, rental or any application other than for residential
consumer use.
•
Failure of the product caused by improper product installation.
All cosmetic damage (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) to the product or included
accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage.
•
Replacement of house fuses, fuse boxes or resetting of
circuit breakers.
•
Consumable parts such as filters and light bulbs are not
covered and are the responsibility of the purchaser.
Damage to the product caused by accident, fire, flood,
power interruption, power surges or other acts of God.
•
Liability or responsibility for damage to surrounding property including cabinetry, floors, ceilings and other structures or objects around the product.
•
Breakage, discoloration, or damage to glass, metal surfaces, plastic components, trim, paint or other cosmetic
finish caused by improper usage, care, abuse or neglect.
What is Covered
CERTIFICATE OF WARRANTIES:
DACOR COOKTOPS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to the
first use purchaser, starting from the date of original retail
purchase or closing date for new construction, whichever
period is longer. Warranty is valid on products purchased
brand new from a Dacor Authorized Dealer, or other seller
authorized by Dacor.
If your Dacor product fails to function within one year of
the original date of purchase, due to a defect in material or
workmanship, Dacor will remedy it without charge to you.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service
company during regular business hours. Please note service providers are independent entities and are not agents
of Dacor.
Out of Warranty
Dealer display and model home display products with a
production date greater than 5 years, products sold “As Is,”
and products installed for non-residential use, which include
but are not limited to religious organizations, fire stations,
bed and breakfast and spas carry a one year parts warranty
only. All delivery, installation, labor costs and other service
fees are the responsibility of the purchaser.
Should you experience a service issue beyond the standard
warranty period, please contact us. Dacor reviews each
issue and customer concern to provide the best possible
solution based on the circumstances.
THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.
THEREFORE, NO OTHER EXPRESS WARRANTIES ARE
MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED
STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL
IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO,
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED
IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL
PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR
INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES.
IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR
SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS
AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM
THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR
IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.
Warranty will be null and void on product that has altered,
defaced, or missing serial numbers and tags.
The owner must provide proof of purchase or closing statement for new construction upon request. All Dacor products
must be accessible for service.
*Warranty is null and void if non-ETL or non-CUL approved
product is transported from the U.S.A.
OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will furnish a new part, F.O.B. factory
to replace the defective part. All delivery, installation, labor
costs and other service fees are the responsibility of the
purchaser.
Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation of
inconsequential damages, therefore the above limitations
or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that
vary from state to state.
14
Notes
15
Notes
16
fold here
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA
POSTAGE WILL BE PAID BY ADDRESSEE
DACOR
ATTN WARRANTY PROCESSING DEPT
PO BOX 90070
CITY OF INDUSTRY CA 91715-9907
Please visit www.dacor.com to activate your warranty online.
WARRANTY INFORMATION
IMPORTANT:
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner’s Name:
Street:
Last (Please Print or Type)
First
City:
Middle
State:
Purchase Date:
Email:
cut here
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Zip:
Telephone:
Dealer:
City:
State:
Zip:
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
 A. T.V. Cooking Show
 F Builder
 B. Magazine
 G. Architect/Designer
 C. Appliance Dealer Showroom
 H. Another Dacor Owner
 D. Kitchen Dealer Showroom
 I. Model Home
 E. Home Show
 J. Other
 D. Builder
 E. Other
3. For what purpose was the product purchased?
 A. Replacement only
 B. Part of a Remodel
 C. New Home
 D. Other
4. What is your household income?
 A. Under $75,000
 B. $75,000 – $100,000
 C. $100,000 – $150,000
 D. $150,000 – $200,000
 E. $200,000 – $250,000
 F. Over $250,000
5. What other brands of appliances do you have in your kitchen?
A. Cooktop
C. Dishwasher
B. Oven
D. Refrigerator
6. Would you buy or recommend another Dacor product?
 Yes
Comments:
 No
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Web site:
Corporate phone:
www.dacor.com
(800) 793-0093
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2. Where did you buy your Dacor appliances?
 A. Appliance Dealer
 B. Kitchen Dealer
 C. Builder Supplier
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