Winegard | SK-1000 | Installation manual | Winegard SK-1000 Installation manual

WINEGARD
®
TRAV’LER
TM
Automatic Multi-Satellite TV Antenna
Models
SK-1000 DISH 1000
SK-3003 DIRECTV TRIPLE FEED
INSTALLATION MANUAL
Made in the U.S.A.
SK-3003
SK-1000
Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000
319/754-0600 • FAX 319/754-0787 • www.winegard.com
Printed in U.S.A. © Winegard Company 2007 2452126 Rev. 3/31/08
Congratulations!
You have selected the Winegard® TRAV’LER Automatic Multi-Satellite TV Antenna. The TRAV’LER
antenna will deliver the ability to view up to five satellites at the same time with unmatched signal
strength, the lowest travel height on the market, maximum HD capabilities and easy to use functionality
– just like you get at home. This manual provides important information on the installation and operation
of your TRAV’LER Interface Box. Please take time to read the manual in it’s entirety before installing or
operating your antenna.
Icons appearing in the manual are used for important information and helpful tips.
Alert indicates important information regarding
product use, product specifications or procedures.
Important tip offers helpful suggestions or
refers you to a related topic in the manual.
Recommended Receivers:
The Winegard® TRAV’LER Automatic Multi-Satellite TV Antenna will work with any DISH Network™ or DIRECTV® receiver currently in production. However, we recommend:
- DISH Network : models 311 and 211
- DIRECTV
: models D11 and H20
Each receiver will require at least one coax cable. Refer to receiver manual for wiring details.
NOTE: DISH Network’s primary HD satellite, the 129°, may not be available in all areas.
Check with your programming provider for coverage in certain areas.
The SK-1000 is compatible with all DISH Network Dish Pro Plus Receivers and the SK-3003 is compatible with all DIRECTV Triple Feed Receivers. Consult your receiver manual or www.winegard.com if
you have any questions about whether your receiver is compatible.
Before you begin please make sure you have received all necessary parts to properly install and operate your TRAV’LER antenna.
- Installation/Operation Manual
- TRAV’LER Power supply
- Mount Base with 30’ Cable - Power/Control Cable
- Gray Coax Cable 30’
- TRAV’LER Interface Box
- Black Coax Cable 30’
- Reflector, LNBF & Feed Arm
- Mounting Hardware bag
- 24” AC power cord
- Cable Entry Hardware bag
Selecting a Location for the TRAV’LER Antenna
Before removing the TRAV’LER antenna from its box, check with your RV Dealer or manufacturer. Your
RV may be pre-wired or have a reinforced area for this system. DO NOT install in a location where a
gap of 3/16” or more exists, as it may damage the roof. See diagram at top of page 3.
When installing the TRAV’LER on a rubber roof, Winegard recommends using the SKA-004 Roller
Plate. If not using this plate, make sure that the roller does not come in contact with any rib supports
or bubbles in the roof when in operation. Failure to do so, may result in damage to the roof.
Rev. 3/31/08
INSTALLATION
2
Plan your entire installation before
you start. Determine the location of
all of your equipment and make sure
cable and wires are long enough to
reach their destination points.
3/16”
You must find a location on the roof that provides adequate space to allow the TRAV’LER antenna to
operate. The TRAV’LER antenna has a Front and Back and must be mounted correctly to avoid damage to the TRAV’LER antenna or the coach. The antenna must be mounted +/-3 degrees of level
or the system may not function correctly. The Transition plate for the TRAV’LER unit is marked
“FRONT” and “BACK”. See Figure 1.
FIGURE 1
!
FRONT OF RV
TRANSITION
PLATE
Winegard is NOT liable for damage, expenses, or injury caused
by improper installation.
Mount
Parallel to
Center Line
of Coach
Once you have checked for this:
1. Choose a location on the roof of the RV that will allow the dish to raise and rotate without interference from other roof mounted equipment. The TRAV’LER antenna may only be mounted parallel to
the centerline of the coach.
FIGURE 2
FRONT OF RV
Mount Parallel to
Center Line of Coach
2. The minimum roof space required for the TRAV’LER antenna is 43” L x 24” W.
a. The operational space requires that no obstructions taller than 8 inches be mounted within a 62” diameter circle from the center of the unit.
3
INSTALLATION
3. The unit must be within 3° of level for best operation.
4. Make sure that the location offers enough support to attach the TRAV’LER antenna securely.
5. Find a well ventilated location with a 110 V outlet for the TRAV’LER Interface inside the vehicle.
Make sure to clean the installation area before you begin.
You will want to decide where the wires will enter the vehicle. One coax cable per receiver and a control
cable will need to be run into the vehicle.
!
Warning: Do not run the wires through the striped area shown. Consult your receiver
manual for specifics in the diagram.
FIGURE 3
13 inches
20 inches
NOTE: Anything in the striped area will interfere with the operation of the TRAV’LER antenna
and may cause damage to the object or the TRAV’LER antenna.
TRAV’LER Mount Installation
Verify that the “FRONT” of the transition plate is facing the front of the vehicle then place the TRAV’LER
antenna mount on the roof where you plan to install it and mark the screw holes so you can see them.
Move the TRAV’LER mount out of the installation area. It is recommended that you don’t pre-drill theholes.
Use a solid bead of sealant to connect these marks in the shape of the base.
Replace the TRAV’LER antenna and screw it to the roof. Check with your vehicle manufacturer for any
special screw requirements before using the supplied screws.
INSTALLATION
4
FIGURE 4
DO NOT SEAL
!
LIP OF
TRANSITION
PLATE
WARNING: DO NOT cut any
wires when you drill the hole
for your cables.
SEAL
Run a solid bead of sealant around the transition plate, making sure to cover each screw head. Be
careful not to get any sealant above the lip of the transition plate. See diagram of transition plate.
Cable Entry Plate Installation:
Winegard recommends installing the Accessory Detect
Cable, this can provide a
emergency stow function.
Decide the best location for the cables to enter the vehicle.
You will need to run:
A coax directly to each receiver location.
A control cable to the TRAV’LER Interface box.
Drill a 1/2” hole in the roof and push the required wires through. (Installations for multiple receivers may
require a larger hole or multiple holes as each receiver requires a dedicated coax cable.) Each receiver
will require at least one coax cable. See receiver manual for wiring details.
Place the cable entry plate supplied in hardware bag over the hole and cables. Screw the plate in place
and seal the plate and screw holes with approved sealant (not included).
Depending on the length of the cable on the roof, you may need to use cable clamps between the unit
and your cable entry plate. Clamping every 12-16” should eliminate any unnecessary cable movement.
FIGURE 5
OVERALL INSTALLATION DRAWING
FRONT OF RV
For best results, use TV
1 for the receiver that will
be most active.
POWER
SUPPLY
A
IDU
B
POWER
C
ENTRY PLATE
RECEIVER
TV 1
RECEIVER
RECEIVER
TV 3
TV 2
5
INSTALLATION
Cable installation:
Connect the control cable and power cable to the back of the TRAV’LER Interface box as shown below. Note:
For cable runs longer than 25’ an extension may be purchased. Do not exceed 50’ of cable.
Power
`
Control Cable
`
FIGURE 5
Attach the TRAV’LER control cable to the TRAV’LER Interface Box, as shown in Figure 5.
Attach the output cable from the Power supply to the TRAV’LER Interface Box. See above.
Finally, connect a coax cable from the TRAV’LER mount to each of the receivers being used with the TRAV’LER
Automatic Satellite Dish. See Appendix for information on properly installing a Hex Connector.
Find a location to plug in the TRAV’LER Power supply and plug it in.
Reflector Installation:
Once the wires are run and the sealant has started to cure:
Check to be sure that there is nothing above the TRAV’LER that might prevent it from raising. You will need at
least 40” of clearance above the TRAV’LER Mount to ensure that you have room to install the reflector.
Raise Antenna:
There are two ways to raise the antenna.
Automatic:
Steps 1-7 explain how to use the TRAV’LER Interface box to raise the mount to install the reflector.
1. Press [POWER] and hold for 2 seconds to turn “ON” the TRAV’LER Interface Box. Wait until the
Interface Box finishes “connecting to antenna”.
* The TRAV’LER may enter the “Search Routine” after 10 seconds this is normal (See NOTE Below).
2. Press [ENTER] and hold for 2 seconds or until the unit displays “Enter User Menu”. Press [SELECT] to move the
asterisk to “Yes”. Press [ENTER].
3. Press [SELECT] to move the asterisk to INSTALLATION.
4. Press [ENTER]. You will be asked to provide a code to enter the Installation Menu.
5. Press [ENTER] 4 times to enter code 0000.
6. Press [SELECT] to move the asterisk to RAISE DISH. Press [ENTER]. Press [SELECT] to move the asterisk to Yes.
7. Press [ENTER] the TRAV’LER mount will raise up about half way.
NOTE: If the TRAV’LER enters the “Search Routine” you can still enter the “Menu Mode”. See Steps A & B.
If the TRAV’LER Mount raises past 1/2 way before RAISE DISH is selected (See Step 6), the TRAV’LER will hit its
Upper Hard Stop and “Motor Stall” appears. This is Normal.
The “Motor Stall” means the TRAV’LER is all the way up & mount can raise no more. There are two easy ways to
clear the “Motor Stall”.
Rev. 3/31/08
INSTALLATION
6
A. Press [ENTER] the TRAV’LER will return to the “Installation Menu”
OR
B. Press [POWER] the TRAV’LER will stow and turn “OFF” (Restart at Step 1).
1. Press [POWER] and hold for 2 seconds to turn “ON” the TRAV’LER Interface Box. Wait until the
Interface Box finishes “connecting to antenna”.
* The TRAV’LER may enter the “Search Routine” after 10 seconds this is normal (See NOTE Below).
2. Press [ENTER] and hold for 2 seconds or until the unit displays “Enter User Menu”. Press [SELECT]
to move the asterisk to “Yes”. Press [ENTER].
3. Press [SELECT] to move the asterisk to INSTALLATION.
4. Press [ENTER]. You will be asked to provide a code to enter the Installation Menu.
5. Press [ENTER] 4 times to enter code 0000.
6. Press [SELECT] to move “ * ” to “Calibrate EL”.
7. Press [ENTER].
8. Press [SELECT] to move “ * ” to YES.
9. Press [ENTER] to start the elevation calibration procedure. The LCD should now display “ Calibrate EL In Progress ...”.
10. After a few moments the IDU LCD will display “On EL Hard Stop?-­­­ Yes *No”. Visually examine
the antenna to verify that the antenna is against the Hard Stop. The antenna will be pointing as far up
as it can go, this is the Hard Stop.
11. Press [SELECT] once to move asterisk to “Yes” if antenna is on the Hard Stop.
12. Press [ENTER] and the LCD will display “Calibrate EL Success”.
13. You may now stow the antenna.
Rev. 3/31/08
7
INSTALLATION
WARNING: Pay attention to these Pinch Points as the antenna raises.
FIGURE 6
FIGURE 7
Pinch Points
Pinch Point
Pinch
Point
Using the (4) bolts and nuts provided, attach the reflector to the mounting bracket.
Press [POWER] to lower the antenna to the travel position. Note: The nuts securing the dish should be
tightened to 6-8 lb.ft.
Receiver Setup:
If you are not able to see all of your channels or the receiver displays an error, it may be necessary to
go through the receiver set up once the TRAV’LER has finished a successful search.
For DISH Network users:
First, access your Signal Strength screen: Press MENU button. Select “System Setup” (6), “Installation” (1), “Point Dish/Signal” (1).
Next perform a Check Switch: You won’t need to perform this test again, unless check switch is performed on another dish.
1. From the “Point Dish/Signal Meter” Screen, use arrow buttons on remote to select “Check Switch”.
2. Select “Test” on this screen to begin.
3. This test should find A DPP 1K.2 switch.
4. Select “Cancel” from each menu until you are watching television.
Note: The Procedure may change subtly from model to model, please consult your receiver manual for
details.
For DIRECTV users:
Please refer to your Receiver Manual to enter the Guided Setup, using oval dish three satellite locations for antenna type.
INSTALLATION
8
Appendix:
Making the Right Connection
with FC-5910 Hex Connectors
Making a coaxial cable connection is critical. If you have the
basic technique right you can modify it to your own personal
taste. Whether you use a knife, stripping tool or diagonal cutter,
the important thing is to make a good clean cut. A hex crimping
tool is required for hex connectors, for maximum RF transmission.
As mentioned before, the choice of tools is yours. Be sure you
do a precise job. Failure to do so can cost you time and money
in trying to locate a system problem.
Slide FC -5910 connector onto coax.
Trim off excess braid.
Cut the cable flush. Strip the outer
jacket off 1/2”, then trim the dielectric
by cutting partially thru. DO NOT
NICK THE CENTER CONDUCTOR!
Twist and pull off leaving a 1/2” minumum of exposed center conductor.
IN HOT WEATHER: Trim off center
conductor leaving 3/16” beyond the
connector. The center conductor
expands at higher temperatures. If
a little extra is not provided, it may
contract enough in the winter to create an open connection and result in
loss of picture.
Look into end of connector to make
sure no braid or aluminum foil touches
or has the possibility of touching the
center conductor. Shorting can result
if either comes in contact with center
conductor. Close crimping tool making
correct crimp.
EMERGENCY MANUAL STOW
FIGURE 1
Remove additional 1/4” of the outer
jacket.Pull the braid away from the
dielectric and fold over the jacket.
If there’s any residue on the center
conductor scrape off with non-metallic
object.
IN COLD WEATHER OR INDOORS:
Trim off center conductor leaving it
extended 1/16” of an inch beyond the
connector. (Use diagonal pliers for
cutting center conductor).
AUXILIARY
DRIVE
1. Unplug TRAV’LER Interface.
2. Remove the black plastic bolt from the back of the
mount.
3. Insert a 3/8th socket extension into the auxiliary
drive as shown in Figure 1. Turn auxiliary drive clockwise to lower the unit. NOTE: DO NOT USE A DRILL.
!
EMERGENCY MANUAL STOW IS
MEANT AS A LAST RESORT AND
NOT FOR COMMON USAGE!
Rev. 3/31/08
9
INSTALLATION
NOTES:
INSTALLATION
10
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the
date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to
an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time
the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized
Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or
visit www.winegard.com). Customer must provide proof of purchase with a dated sales receipt for the Winegard product to
verify the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to
begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer
for service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an
authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material or
workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges
for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the
service. Approval of the service is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood Street,
Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the
problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer must
also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the
warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper
installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard
in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts
of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard
Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an
e-mail to warranty@winegard.com to obtain the RMA number. Please furnish the date of purchase when requesting an RMA
number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the
package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s)
will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR
IMPLIED, MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF
THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential
damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to
state.
SATELLITE RECEIVER WARRANTY:
See manufacturer’s limited warranty policy.
Rev. 2/08
!
DO NOT paint this antenna!
Painting the TRAV’LER antenna
will void your warranty.
11
INSTALLATION
WINEGARD
®
TRAV’LER
TM
Automatic Multi-Satellite TV Antenna
Models
SK-1000 DISH 1000
SK-3003 DIRECTV TRIPLE FEED
OPERATION MANUAL
Made in the U.S.A.
SK-3003
SK-1000
Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000
319/754-0600 • FAX 319/754-0787 • www.winegard.com
Printed in U.S.A. © Winegard Company 2007 2452126 Rev. 3/31//08
Congratulations!
You have selected the Winegard® TRAV’LER Automatic Multi-Satellite TV Antenna. The TRAV’LER
will deliver the ability to view up to five satellites at the same time with unmatched signal strength, the
lowest travel height on the market, maximum HD capabilities and easy to use functionality – just like
you get at home. This manual provides important information on the installation and operation of your
TRAV’LER Interface Box. Please take time to read the manual in it’s entirety before installing or operating your antenna.
Icons appearing in the manual are used for important information and helpful tips.
Alert indicates important information regarding
product use, product specifications or procedures.
Important tip offers helpful suggestions or
refers you to a related topic in the manual.
For Winegard Warranty Information:
Att: Technical Services
Winegard Company
3000 Kirkwood St.
Burlington, IA 52601
800-788-4417
Trademarks
*Winegard, TRAV’LER is a trademark of Winegard
Company. DISH Network is a registered trademark
of EchoStar Satellite L.L.C. DIRECTV is a
registered trademark of DIRECTV, Inc., a unit of
Hughes Electronics Corp. ExpressVu is a registered
trademark of Bell Canada, Inc. All trademarks
contained in this manual are property of their
respective owners. Reference made to products or
services provided by companies, other than Winegard
Company, does not represent any endorsement of
those products or services.
Disclaimer
Although every effort has been made to insure the
information in this manual is correct and complete,
no company shall be held liable for any errors or
omissions in this manual. All information contained
in this manual is subject to change without notice.
No warranty of any kind is made with regard to the
information included in this manual. The Satellite
Interface is designed specifically for use with
motorized recreational vehicles and information
contained herein is provided for that purpose only.
2
OPERATION
Operation
The TRAV’LER offers a simple one button operation that is also protected from accidental searches by a careful
delay. Simply pressing the [Power] button will not start a search.
To start a search:
Press and Hold [Power] for two seconds or until the TRAV’LER interface displays
“POWER ON”.
WINEGARD COMPANY
POWER ON
Now the power is ON and the button may be released.
CONNECTING
TO ANTENNA
Once the power is on, the TRAV’LER interface will try to determine the type of dish that it is working with. The
TRAV’LER Interface will display the type of satellite dish on the top line and the action it is taking on the bottom.
See below.
DIRECTV USERS
DISH NETWORK USERS
DIRECTV TRIPLE
DISH 1000
READY MULTI-SAT
READY MULTI-SAT
The TRAV’LER will enter the search mode as part of its normal operation. The first part of the search is for the
TRAV’LER to find its “Home” position. Once it finds it home position it will begin to look for a satellite.
DIRECTV TRIPLE
DISH 1000
HOME EL
HOME EL
DIRECTV TRIPLE
DISH 1000
HOME AZ/SK
HOME AZ/SK
When the TRAV’LER finds a satellite it will fine tune or “Peak” on the signal and determine which of the satellites it
has found. Once the TRAV’LER knows which satellite it has found, it can move directly to the correct satellite(s).
The TRAV’LER in its automatic search mode will lock onto three different satellites. As it finishes its search, the
TRAV’LER will display an “*” for each of the satellites it found. See below.
DIRECTV TRIPLE
*101
*110
DISH 1000
*119
*110
Now you are ready to watch TV.
OPERATION
3
*119
*129
Ready to Travel?
To stow the unit when you are ready to travel:
Press [Power] one time.
DIRECTV 1000
STOWING
The unit will stop what it is doing and begin to return to the stowed position. The TRAV’LER Interface WILL NOT
TURN OFF unless the TRAV’LER mount is successfully stowed.
Manual Mode:
The TRAV’LER is an extremely versatile satellite antenna and can be manually set to find many different satellites
individually. NOTE: This function is rarely used.
To enter the Manual Search Mode while the TRAV’LER is stowed:
Press the [Power] button and hold it for two seconds to turn the unit on.
While the Trav’ler Interface reads:
WINEGARD BURLINGTON
POWER ON
Press and hold the [Enter] button for two seconds.
The TRAV’LER Interface will ask if you wish to enter the User Menu:
ENTER USER MENU
YES
*NO
Press [Select] to choose YES and then press [Enter].
The User Menu consists of four choices:
Search Mode
Diagnostics
Installation
Exit
NOTE: Diagnostic and Installation Menus are not required for normal operation and should only be entered by a
trained professional.
Rev. 1/28/08
4
OPERATION
To use the Manual Search Mode to select a specific satellite, choose Search Mode by pressing the [Enter] button.
Once in the Search Menu you may choose from:
MULTISAT MODE (The normal search mode)
MANUAL 61
MANUAL 72
MANUAL 82
MANUAL 91
MANUAL 101
MANUAL 110
MANUAL 119
MANUAL 129
MANUAL 148
MAIN MENU (returns to the User Menu)
EXIT (Enters the Search Routine)
Press [Select] to cycle through each of these satellites until the asterisk is next to the satellite you wish to find.
Then press [Enter].
The TRAV’LER Interface will ask you to confirm the change:
Manual ###
YES
*NO
Press [Select] to move the asterisk to YES.
The Trav’ler Interface will acknowledge your selection and ask:
The TRAV’LER will remain in
manual mode until you select
multi-sat mode again.
POWER OFF
*YES
NO
Pressing [Enter] or choosing YES, will stow the TRAV’LER and turn it off.
Pressing [Select] then [Enter] or choosing NO will start a new search for your chosen satellite.
EMERGENCY OFF:
The Winegard TRAV’LER antenna comes with an emergency Power Off feature.To activate it, press
and hold [POWER] and then press [SELECT] while still holding [POWER]. The TRAV’LER antenna will
stop where it is and turn off.
!
If the Emergency Power Off is used, the TRAV’LER antenna may not be in a safe position for
travel. DO NOT MOVE THE VEHICLE UNTIL YOU ARE ABLE TO STOW THE UNIT.
OPERATION
5
For ExpressVU Users: ExpressVU requires the DISH 1000 SK-1000 system.
To enter the Installation Menu:
while the TRAV’LER is stowed.
Press the [Power] button and hold it for two seconds to turn the unit on.
While the TRAV’LER Interface reads:
WINEGARD BURLINGTON
POWER ON
Press and hold the [Enter] button for two seconds.
The TRAV’LER Interface will ask if you wish to enter the User Menu:
ENTER USER MENU
YES
*NO
Press [Select] to choose YES and then press [Enter].
The User Menu consists of four choices:
Search Mode
Diagnostics
Installation
Exit
Press [Select] to move the asterisk to INSTALLATION then press [Enter].
the TRAV’LER Interface will ask for a code. Enter 0000.
Make sure the asterisk is next to SELECT ANTENNA then press [Enter].
The TRAV’LER antenna may be set for:
DISH 1000
DIRECTV TRIPLE DIRECTV SLIMLINE
EXPRESSVU
Press [Select] to move the asterisk to EXPRESSVU then press [Enter].
The TRAV’LER Interface will ask you to confirm the change:
EXPRESSVU
YES
*NO
Press [Select] to move the asterisk to YES.
6
OPERATION
TROUBLESHOOTING:
ERROR
CODE:
POSSIBLE SOLUTION:
ANTENNA CONNECTION FAILED
Check the data cable connection on the back of the Trav’ler Interface.
It may not be connected properly.
EL HOME FAILURE
Something is preventing the TRAV’LER Mount from raising as it attempted to find the HOME position. Look for obstructions if unit has
recently been manually raised, or the electronics have been replaced.
The calibration may need to be reset. Contact Winegard Technical
Support 1-(800) 788-4417.
AZ MOTOR STALLED
Something is preventing the TRAV’LER Mount from rotating, look for
obstructions. If no obvious obstruction, contact Winegard Technical
Support 1-(800) 788-4417.
EL MOTOR STALLED
Something is preventing the TRAV’LER Mount from raising or lowering, look for obstructions. If no obvious obstruction, contact Winegard
Technical Support 1-(800) 788-4417.
SK MOTOR STALLED
Something is preventing the TRAV’LER reflector and LNBF from rotating, look for obstructions. If no obvious obstruction, contact Winegard
Technical Support 1-(800) 788-4417.
STOW FAILURE
ANT NOT STOWED
The TRAV’LER is not stowed. Do not try to move the vehicle. Try to
stow the Trav’ler again. If it fails again, check for obstructions.
STOW FAILURE
STOW UNKNOWN
Check the data cable connection on the back of the Trav’ler Interface.
It may not be connected properly.
AZ MOTOR RUN REVERSE
Contact Winegard Technical Support 1-(800) 788-4417.
EL MOTOR RUN REVERSE
Contact Winegard Technical Support 1-(800) 788-4417.
SK MOTOR RUN REVERSE
Contact Winegard Technical Support 1-(800) 788-4417.
AZ MOTOR RUNAWAY
Contact Winegard Technical Support 1-(800) 788-4417.
EL MOTOR RUNAWAY
Contact Winegard Technical Support 1-(800) 788-4417.
SK MOTOR RUNAWAY
Contact Winegard Technical Support 1-(800) 788-4417.
NO LNB VOLTAGE
The TRAV’LER is not seeing the required 12-18VDC needed to power
the LNBF. Check the coax connections. If these are all connected
properly Contact Winegard Technical Support 1-(800) 788-4417.
UNKNOWN ERROR ######
Contact Winegard Technical Support 1-(800) 788-4417.
DC MOTOR NOT FOUND
Contact Winegard Technical Support 1-(800) 788-4417.
ANTENNA WILL NOT AUTOMATICALLY STOW
See Emergency Manual Stow instructions. See Page 9 of Installation.
!
Note: Weather and vehicle location can impact the ability of the TRAV’LER to locate all of the required satellites.
!
The Dish 1000’s 129 satellite is not available in all parts of the country and rain or snow will reduce the
strength of the 129 satellite. Winegard recommends checking with DISH Network for coverage areas.
!
Obstructions such as buildings or tree limbs can block the satellite signals and prevent the TRAV’LER
from successfully locating all of the satellites for Multi-Sat Mode. Make sure you have a clear view of the
Southern sky.
Rev. 3/31/08
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