VoIPon | AT-320 | User manual | VoIPon AT-320 User manual

AT-320 SIP Phone User Manual (V1.43)
AT-320 SIP Phone User Manual
1.
AT-320 IP PHONE APPEARANCE INTRODUCTION .............................. 3
1.1
2.
Function Keys of AT-320 IP Phone Introduction (Normal State):......................... 4
FEATURES ....................................................................................................... 5
2.1
Hardware.................................................................................................................... 5
2.2
Software..................................................................................................................... 5
2.3
Standard and Protocol ............................................................................................. 5
2.4
Operating requirements ........................................................................................... 6
2.5
Electric requirements ............................................................................................... 6
2.6
Size............................................................................................................................. 6
2.7
Installation ................................................................................................................. 6
3.
CONFIGURATION ......................................................................................... 7
3.1
Phone Keypad setup ................................................................................................ 7
3.1.1
Function Keys Introduction: .................................................................................... 7
3.1.2
Keypad setup step by step: ......................................................................................11
3.2
Configured by WEB ................................................................................................ 12
3.2.1
Network Setting: .................................................................................................. 13
3.2.2
Audio Setting: ...................................................................................................... 15
3.2.3
Dial plan Setting: ................................................................................................ 17
3.2.4
SIP Protocol Settings:.......................................................................................... 19
3.2.5
Other settings:........................................................................................................ 23
3.3
Configured by PalmTool ........................................................................................ 26
3.4
Telnet Configuration............................................................................................... 27
3.4.1
4.
AT-320 Telnet Commands Explanation .................................................................. 28
UPGRADE
AT-320 IP PHONE .................................................................. 38
4.1
Use IE browse to upgrade the IP phone............................................................... 38
4.2
Use the PalmTool to upgrade the IP phone.......................................................... 38
4.3
Use FTP to upgrade the phone.............................................................................. 38
5.
USAGE OF THE PHONE ............................................................................. 40
5.1
Receiving calls........................................................................................................ 40
5.2
Place a call............................................................................................................... 41
5.3
View Records .......................................................................................................... 43
6.
VoIPon
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AT-323 SIP Phone User Manual (V1.43)
7.
FAQ.................................................................................................................. 45
Q1
For two ports of the AT-320/AT-323, what is the function for the other port? .. 45
Q2
Why I can’t see the complete setting page when access the AT-320 by IE? .... 45
Q3
How to use the PalmTool to upgrade the IP phone?........................................... 45
Q4
Why the Palmtool shows “can’t connect to palm1” message box? ................. 45
Q5
How to update the protocol for the AT-320/AT-323?............................................ 46
Q6
After updating AT-320/AT-323 ,the LCD shows "■■" and stops ,how to deal
with it? .................................................................................................................................. 46
Q7
Why is the local IP 0.0.0.0? .................................................................................... 46
Q8
Why is the local IP 255.255.255.255?.................................................................... 46
Q9
How to reset the AT-320/AT-323 to the factory default?...................................... 46
Q10
How to use the speed dial function?...................................................................... 46
Q11
Why is there no sound after pressing the speaker button while using MGCP
protocol? .............................................................................................................................. 47
Q12
Why does the other side feel my voice is very weak?.......................................... 47
Q13
Why do AT-320/AT323 IP phone and AG-168V gateway disconnect while calling
each other, but it rings?......................................................................................................47
Q14
What is Dial Plan used for? How to configure it? ................................................. 47
Q15
What is "inner line"? ................................................................................................ 48
Q16
Why does it take so long before the phone logins to the server? How to speed it
up?
48
Q17
How to set TOS field? .............................................................................................. 49
Q18
How to use call transfer function? ......................................................................... 49
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AT-323 SIP Phone User Manual (V1.43)
1.
AT-320 IP phone Appearance Introduction
● AT-320 IP Phone Front Illustration (Refer to Fig 1.1):
Fig 1.1 AT-320 IP Phone Illustration
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1.1
Function Keys of AT-320 IP Phone Introduction (Normal State):
Keys
Function
F1
With handset hung, press this key to get local IP address of the phone
F2
Speed Dial Key
NUMBER
With handset hung, press this key to get phone number
ANSCAL
With handset hung, press this key to review received number
MISCAL
With handset hung, press this key to review missed number
FWD
Call transfer key
HOLD
Call hold key
DIACAL
With handset hung, press this key to review dialed number
Vol+
Increase the volumes of handset or speaker; turn over the record backward
Vol-
Decrease the volumes of handset or speaker; turn over the record forward
Redial
Speaker
While reviewing missed, received or dialed number, press this key to dial current number
Press this key to have a call without lifting the handset
SET
Enter setting mode
OK
Confirm change, enter submenu
EXIT
Back to the parent menu
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2.
Features
2.1
Hardware
●
●
●
●
●
2.2
Software
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
2.3
Main chip—PA1688 50MHz
Data Memory—16MB SDRAM
Program Memory—8 MB Flash memory
Ethernet Jack—1/2 10/100M jacks
AC/DC adapter—Output 12V DC, 450mA
DHCP support for LAN or Cable modem
PPPoE support for ADSL or Cable modem
Set phone by HTTP web browser (IE6.0) or Telnet
Upgrade by FTP
Support major G.7XX; GSM 610; iLBC audio Codec
VAD (Voice Active Detect)
CNG (Comfort noise generation)
Dynamic voice jitter buffer
G.168/165 compliant 16ms echo cancellation
Tone generation and Local DTMF re-generation according with ITU-T
E.164 dial plan and customized dial rules
100 entries for quick dial
80 entries each for missed calls, answered calls and dialed calls
Adjustable volume for both handset and speaker
Voice prompt
Hotline
Support adjustable user password and super password
Standard and Protocol
AT-320 IP Phone supports following standard and protocol:
● IEEE 802.3 /802.3 u 10 Base T / 100Base TX
● Major G.7XX; GSM610 iLBC audio Codec
● SIP RFC3261
● TCP/IP: Internet transfer and control protocol
● RTP: Real-time Transport Protocol
● RTCP:Real-time Control Protocol
● VAD/CNG save bandwidth
● DHCP:Dynamic Host Configuration Protocol
● PPPoE:PPP Protocol over Ethernet
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● DNS:Domain Name Server
● Telnet:Internet's remote login protocol
● FTP:File Transfer protocol
● HTTP:Hyper Text Transfer protocol
2.4
Operating requirements
● Operation temperature: 0 to 40° C (32° to 104° F)
● Storage temperature: -30° to 65° C (-22° to 149° F)
● Humidity: 10 to 90% no dew
2.5
Electric requirements
● Voltage: 9V~24V
● Power adapter: output DC 12V/450mA
● Network interface:1/2X RJ-45 Ethernet Connectors
2.6
Size
200 X 195 X 87 mm (L x W x H)
2.7
Installation
1. Connect handset to base: insert handset cord into handset cord jack at the
left side of the base.
2. Connect IP phone to Internet: plug the RJ-45 Ethernet cable into the
Ethernet Jack. Plug the other end of the cable into HUB.
3. Power on IP phone: plug the power cord adapter into the Power Jack.
Then plug the other end of the power cord adapter into the appropriate
wall outlet.
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3.
Configuration
Four different ways can be used to configure AT-320 IP phone: phone
keypad, web browser, Telnet commands and PalmTool configuration tool on
computer.
3.1
Phone Keypad setup
3.1.1
Function Keys Introduction:
When using keypad and LCD to configure the settings of IP phone,
following keys will be used:
Keys
F1/LOCIP
VOL+
Digital key
Function
Enter setting mode
Turn
over
Keys
OK/Speaker
menu
VOL-
backward
Modify values
EXIT/Redial
Function
Enter submenu; confirm change
Turn over menu forward; move
cursor backward
Exit current menu; exit setting mode
● Enter the keypad setting mode
Press “Speaker” keyÆenter “1234#”Æyou can see LCD display
password”Æenter “1234”Æpress “speaker” key to confirm.
● Select the submenu
After entering the main menu, press “VOL+” or “VOL-” to page the menu
up or page the menu down; when you want to set the submenu item to be
displayed, press “OK/speaker” to enter the submenu.
● Enter the EDIT mode
After entering the submenu, when you want to set the submenu item to be
selected, press “Set” to enter EDIT mode.
● Enter the settings
Once the phone enters EDIT mode, enter the settings by numeric keypad
respectively, then press “OK/speaker” key to confirm.
● Modify enter error
If the errors come forth when you enter the settings, press“VOL-” key to
delete it and enter the settings again
● Abort the settings
If there is no need for the modified settings, press “EXIT” key to
return to the main menu, and press “VOL+” or “VOL-” to page the menu
up or page the menu down; When “exit settings” submenu item is selected,
press “OK/speaker” key to confirm, AT-320 IP phone will reboot and be
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used the current settings.
● Save the settings
When all parameters have modified, press “EXIT” key to return to the main
menu, and press “VOL+” or “VOL-” to page the menu up or page the
menu down; When “save settings” submenu item is selected, press
“OK/speaker” key to confirm,AT-320 IP phone will reboot and use the
already modified setting.
Refer to above operation; you can reach any menu to modify any value.
Please refer to following structure illustrations to learn the values of each
menu item. As for the meaning of each item and value, please refer to Web
Browser Setting chapter.
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¾ Menu Structure:
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3.1.2
Keypad setup step by step:
For example, you want to setup jack’s number 56712389 as speed dial
number, you can:
Step 1. Enter setup mode: press “Speaker” keyÆenter “1234#”Æyou
can see LCD display “password”Æenter “1234”Æpress “Speaker” key to
confirm.
Step 2. Set speed dial number: use “Vol +/-“ key to choose the
“speed dial setting” menuÆpress “speaker” enter its submenu and choose
“memory 1”Æ press “Local IP” key and enter “jack” to modifyÆ press
“Speaker” to confirmÆchoose “number 1”Æpress “Local IP” key and enter
“56712389” to modifyÆ press “Speaker” to confirm.
Step 3. Save your setting: use “redial” key return to main
menuÆchoose “save setting”Æ press “Speaker” to confirm the change.
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3.2
Configured by WEB
Double click
icon to open the IE browser. Input the IP address of the
phone into address bar (
), and then input password
of the phone into the following page. Default password 1234 is ordinary
password and super password is 12345678. With Debug set 0[disable],
please input super password; while Debug is not set as 0[disable], please
button. The following
input ordinary password. Then click
configured page wills pop up. Refer to Fig 3.1 please.
Fig 3.1 Http Setting
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3.2.1
Network Setting:
Fig 3.2 Network Setting
● IPtype: Set how IP phone gets relevant network parameters by selecting
corresponding item from drop down list.
„
static IP: Select this item to authorize users set IP address, subnet
mask and router IP address of IP phone manually.
„
dhcp: Select this item to enable DHCP mode. With this system, your
LAN or router automatically assigns all the required network parameters
to any device connected to it when the device log on. AT-320 IP phone
is shIPped from the factory with DHCP on. So, if your LAN or router is
configured to use DHCP addressing, the IP phone’s LAN parameters
will automatically be configured as soon as it is connected to the LAN or
router and powered up.
„
PPPoE:Those ADSL and Cable Modem users please select this item
for it is a protocol especially designed for them. With this system, ADSL
ISP automatically assigns all the required IP parameters to any device
connected to it when the device log on.
„
modem:If the IP phone used with modem, please select this item to get
relevant network parameters auto. Then please fill ID and pin into ppp id
and ppp pin fields.
● ppp id: With PPPoE or modem selected in IPtype drop down list, please
enter the user name here.
● ppp pin: With PPPoE or modem selected in IPtype drop down list,
please enter the password here.
● local IP: With static IP selected in IPtype drop down list, please enter IP
address of IP phone here.
● subnet mask: With static IP selected in IPtype drop down list, please
enter subnet mask of IP phone here.
● router IP: With static IP selected in IPtype drop down list, please enter
router IP address of IP phone here.
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● dns: With static IP selected in IPtype drop down list, please enter IP
address of DNS server here.
● dns 2: With static IP selected in IPtype drop down list, please enter IP
address of backup DNS server here.
● mac: MAC address is the physical address supplied by the Ethernet
NIC. AT-320 phone is shIPped from the factory with a unique algorism
MAC address printed on the back of the base.
Note
To avoid colliding with other device in network, please don’t change the
MAC address arbitrarily. If you have use “* and power on twice” method to
enter the safe mode of your phone, remember to change the phone’s MAC
to factory default after safe mode.
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3.2.2
Audio Setting:
Fig 3.3 Audio Setting
●
codec1: Set the priority 1 of the audio compression algorithm. The
options are g729,g7231,g711u,g711a , gsm and iLBC.
● codec2: Set the priority 2 of the audio compression algorithm. The
options are g729,g7231,g711u,g711a , gsm and iLBC.
● codec3: Set the priority 3 of the audio compression algorithm. The
options are g729,g7231,g711u,g711a , gsm and iLBC.
● codec4: Set the priority 4 of the audio compression algorithm. The
options are g729,g7231,g711u,g711a , gsm and iLBC.
● codec5: Set the priority 5 of the audio compression algorithm. The
options are g729,g7231,g711u,g711a , gsm and iLBC.
● codec5: Set the priority 6 of the audio compression algorithm. The
options are g729,g7231,g711u,g711a , gsm and iLBC.
● vad: Enable/disable VAD (voice activity detection).
● agc: Enable/disable AGC.
● aec: Enable/disable AEC.
● g.723.1 high rate: enable/disable g.723.1 high rate. G.723.1 high rate is
6.3kbps, low rate is 5.3kbps.
● audio frame: Set audio frames in RTP package. Minimum is 1 and
maximum is 8.
● jitter size : Set buffer size of RTP package. The value range is 0-32.
● ilbc payload : Set the payload type of RTP package when ILBC codec
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selected to DTMF delay. The value range is 96-255.
● handset in: Drag the slider to adjust the volume of handset input. Drag it
to the left to reduce the volume; while drag it to the right to increase the
volume.
● handset out: Drag the slider to adjust the volume of handset output.
Drag it to the left to reduce the volume; while drag it to the right to
increase the volume.
● ring type: Set ring type by selecting corresponding item from drop down
list.
●
„
dtmf: Set ring as ordinary rings in different frequency
„
not disturb: Set the phone do not ring by selecting this item.
„
Advanced: Set ring used the individualized tone provided by system
(need system support).
„
user define:Set ring as music saved by user by selecting this item.
speaker in: Set the volume of handfree input.
● speaker out: Set the volume of handfree output.
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3.2.3
Dial plan Setting:
Fig 3.4 Dial Plan Setting
● use dialplan: Set whether use dial plan or use dial number by selecting
the corresponding item in drop down list.
disable: Do not use dial plan or dial number by selecting this item.
„ enable: Use dial plan by selecting this item.
„ dialnum: Use dial number by selecting this item. With this item
selected, please enter the dial prefix into dial number field.
„ prefix: Use specially service by selecting this item.
„ Hotline: Use Hotline function by selecting this item. With this item
selected, please enter the hotline number into dial number field.
● dial number: With dialnum selected in use dialplan drop down list,
please enter the dial prefix into this field according to requirement of log
in server. For example, with eTalk card used, enter 00 here.
● ddd code: With enable or dialnum selected in use dialplan drop
down list, set area code according to E.164 dial rule. For example,
Beiing 10; Shanghai 21.
● idd code: With enable or dialnum selected in use dialplan drop down
list, set country code according to E.164 dial rule. For example, China
86; U.S.A .1.
● idd prefix: With enable or dialnum selected in use dialplan drop
down list, set international call prefix according to E.164 dial rule, such
as 00.
● ddd prefix: With enable or dialnum selected in use dialplan drop
down list, set long distance call prefix according to E.164 dial rule, such
as 0.
„
Note With dialnum seletcted in use dialplan drop down list, you can also set dddcode,
iddcode, iddprefix and dddprefix according to requirement of system.
● innerline: Enable/disable multi-settings by selecting corresponding items
from dropdown list. AT-320 IP phone allows saving 5 settings totally.
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„
„
disable: Disable multi-settings by selecting this item, then the phone
will call out using current setting.
„
enable: Use designated system to place calls by selecting this item.
innerlineprefix: With enable selected in innerline dropdown list, please
fill the prefix number pick up to inner line, such as 0.
● Use digitmap: Enable/disable digit map by checking/unchecking the
box.
● Call waiting: Enable/disable call waiting by checking/unchecking the
box.
● forward number: Enter receiving forwarded calls phone number into this
field; If the IP phone used with modem, with modem item selected in
IPtype list box, and then fill ISP number into this field.
● fwd poweroff: Forward calls if power off by checking this box. Please
enter receiving forwarded calls phone number into fwd number field.
● fwd noanswer: Forward calls without replying by checking this box.
Please enter receiving forwarded calls phone number into fwd number
field.
● fwd always: Forward all calls by checking this box. Please enter
receiving forwarded calls phone number into fwd number field.
● fwd busy: Forward calls if busy by checking this box. Please enter
receiving forwarded calls phone number into fwd number field.
● answer: Enter a number from 0 through 60 to set the entries of the
seconds before the phone answer the call auto or forward the calls.
Note please refer to FAQ for more information of dial plan
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3.2.4
SIP Protocol Settings:
Fig 3.5 SIP Protocol Settings
● Use service: Enable/disable service by checking/clearing this box. To
make calls through SIP Proxy Server, please check this box; otherwise,
phone can only make IP-to IP calls.
● register ttl : IP phone will send a keep-alive registration message to SIP
proxy server every “register ttl” seconds. The minimum value is 10,
maximum value is 65535. Default is 60.
● service type: This option is used to accommodate the miscellaneous
requirements of the system providers. When IP phone is connected to
these systems, please select the corresponding service type.
ƒ
Common: no special requirements
ƒ
Huawei: use Huawei system
ƒ
zte: Use ZTE’s SIP system
ƒ
harbour: Use harbour’s SIP system
ƒ
utstarcom: Use UtstarCom’s SIP system
ƒ
uptech: Use uptech’s SIP system
ƒ
keimen: Use keimen’s SIP system
ƒ
mediaring: Use mediaring’s SIP system
ƒ
italkbb: Use ItalkBB’s SIP system
ƒ
stanaphone: Use Stanaphone’s SIP system
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ƒ
net2phone: Use Net2phone’s SIP system
ƒ
Sipphone: Free SIP service on internet,
www.sipphone.com for more information.
please
visit
ƒ
Inphonex: Free SIP service on internet,
www.inphonex.com for more information.
please
visit
ƒ
Fwd:
Free
SIP
service
on
internet,
www.freeworldialup.com for more information.
ƒ
ndtel: Use NGTEL’s SIP system
ƒ
ayctel: Use ayctel’s SIP system
please
visit
●
sip proxy: If “use service” is checked, please set the URI of SIP proxy
server .
●
domain/realm: Set the domain name of the SIP proxy server.
●
nat traversal: When the IP phone with private IP address need
communicate with other IP phones in a different LAN or on Internet,
please select an item from dropdown list to set the proxy used by the
phone.
●
„
disable: Select this item when the log in server and IP phone in
the same LAN, or the log in system supports the IP phone working
behind the LAN.
„
enable: When the system does not support IP phone working
behind the LAN, please select this item to search public IP address of
the NAT device. With this item selected, “nat addr” field will be
activated. Besides, port mapping (port forwarding) needs to be
properly set up on NAT device.
„
stun: Select this item with SIP protocol used according to
requirement of system. With this item selected, nat addr field is
activated.
nat addr: When “nat traversal” is set to “enable”, please put the
domain name of the servers ( These web server helps to find out the
public IP of the IP phone) into “nat addr”, such as
www.whatismyip.com.
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Note The free service list of Internet:www.ip-calculator.com; www.ipchicken.com;
www.ipchicken.com;www.showmyip.com;www.whatismyip.com;
www.myipaddress.com; www.whatismyipaddress.com; ip.sbbs.net;
www.whatismyipaddress.net;checkip.dyndns.org
When “nat traversal” is set to “stun”, please put the URI of the stun server
into “nat addr”, in the format as “domain name/IP address : service port”.
The default service port for stun is 3478.
●
nat ttl: When IP phone sit behind a NAT device, it will send packets to
server every “nat ttl” seconds to keep the port mapping on the NAT
device alive. “nat ttl” is an integer between 10 and 65535, default value is
20.
●
phone number: The local phone number or username of this phone,
usually is allocated by system.
●
account: With SIP system which requires authentication, please put
the username/account into this field.
●
pin: With SIP system which requires authentication, please put the
password into this field.
● register port: The local UDP port registered with server to accept
incoming handshaking messages. The default port number is 5060.
● rtp port: RTP port is the port transferring and receiving voice packets
using UDP protocol. This is an even number between 1024 and 65535,
can’t be the same as “register port”.
● tos: Set the TOS field of the IP header of the RTP packets. The bigger
this value is 0, the higher priority the packet is .
● outbound proxy : Enable/disable Outbound proxy by checking/clearing
this box. If the system has an Outbound Proxy,please set the URI of the
Outbound proxy into “sip proxy” and set the domain name of SIP proxy
server into “domain/realm”. The default service port is 5060.
● dtmf: Set DTMF signal sending way by selecting inband audio, rfc 2833
and sip info from list box.
●
dtmf payload : When DTMF select rfc 2833.This parameter can be
used indicating type of RTP payload type. The value can be use integer
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96-101.
●
prack: Enable/disable support pre-ack(RFC3262) by checking/clearing
this box.
● super password: Set the super password of the phone.(Default super
password is 12345678).
● debug: Set the debug level of the phone.
„
disable: Disable output the debug message by selecting this item.
„
output: Output the operation information to the window, such as
register, input by selecting this item.
„
output all: Output all debug information and data in test window by
selecting this item.
„
remote debug: Save the debug information in SDRAM of IP phone
by selecting this item.
„
no check: Disable checking firmware tags when upgrading. This is
not suggested, because it will increase the risk of upgrading the
wrong firmware into the phone.
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„
3.2.5
Other settings:
Fig 3.6 Other Setting Page
● password: Set the password of the phone. (Default password is 1234).
● upgradetype: Set the auto-upgrade type of the phone.
„
disable : Disable auto-upgrade .
„
all: AT320 will find matching firmware binary file and configuration
file of the hardware type only at the FTP server specify by
upgradeaddr item .
„
mac: AT320 phone will find matching firmware binary file and
configuration file of the MAC address only at the FTP server specify
by upgradeaddr item .
„
ppp id: AT320 phone will find matching firmware binary file and
configuration file of the ppp id only at the FTP server specify by
upgradeaddr item .
„
account: AT320 phone will find matching firmware binary file and
configuration file of the account only at the FTP server specify by
upgradeaddr item .
„
phonenumber: AT320 phone will find matching firmware binary file
and configuration file of the phone only at the FTP server specify by
upgradeaddr item .
● upgrade addr: Put IP address or domain name obtained by ISP of FTP
server supplying upgrade program into this field.
● sntp IP: Fill IP address of time server here. When network without
Internet connect, Fill special IP address 255.255.255.255.
● use daylight: Enable/disable daylight.
● timezone: Select correct time zone in list box.
When debug set as 0[disable], if input ordinary password (default one is 1234),
. And only those
then following page will pop up after clicking
parameters can be modified.
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Fig 3.7 Setting Page using ordinary pin with Debug set as 0 [disable]
● Save Settings : Click this button to save the configuration and the phone
will reboot. Once the phone reboots successfully, the new configuration is
effective.
Note After entering set page, if save settings button is not clicked within 10 minutes,
then when you click it again, the index page asking for pin will pop up again. Then please
input the password again to enter the set page and then click save settings button to
confirm the modification.
●
Address Book: Click this button to open the speed dial settings page.
Please refer to Fig 3.8. In this page, you can set and save the speed dial
number by typing the name into the Name field and then entering the
corresponding number following the name. For example, input Jack in
Name field following 001, and then input 5989426454 into Phone
number field. Then Jack’s number 5989426454 is saved in phone book.
Then please click Save/Back button. In normal state, you can use speed
dial to call numbers saved in phone book.
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Fig 3.8 Phone Book Illustration
●
Upgrade Firmware: Click this button to update the program, the ring and
the digit map of IP phone.
Fig 3.9 Upgrade firmware Illustration
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3.3
Configured by PalmTool
PalmTool is a tool designed especially to configure and upgrade the AT-320 IP
phone. On a PC double click
icon to open the PalmTool. The index page of
PalmTool will popup.
Input the IP address of the phone into Local IP field (such as 192.168.1.100),
and then click “Phone Settings” button.
Use PalmTool to set the IP phone, please set debug as output or output all
firstly, otherwise PalmTool cannot connect IP phone. The parameters of
PalmTool is same as the parameters in HTTP, so please refer to HTTP set
chapter to learn how to set IP phone.
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3.4
Telnet Configuration
● On the PC choose Start>Run, and then type telnet 192.168.1.100 into
Run field in popuping Run dialog. Or input telnet 192.168.1.100 in the
DOS window. Then the following information will be displayed.
PA168X V1.43 settings
Password :
Then please type password. With debug is set as 0[disable], if type ordinary
password (default one is 1234), after Retun, you will see:
Password : ****
P:\>
If you type super password, then you will see:
Password : ********
P:\>
Above information indicates that IP phone is under setting mode, and then you
can set the AT-320 IP phone by using the telnet commands.
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3.4.1 AT-320 Telnet Commands Explanation
AT-320 Telnet Commands
Command
Function
Supply command name and parameters
?
Display basic parameters of AT-320 IP phone
get
Set parameters of AT-320 IP phone
set
Save current settings to designated position
store
Load designated settings to current position
load
Exit from the setting mode without saving the configuration
exit
Exit with saving all configurations and restart AT-320
write
Ping other net parameter
ping
The phone connects to FTP server and then get the files
ftp
Detail descrIPtion of AT-320 Telnet commands
¾ Command ?
Syntax descrIPtion: No optional parameter
Usage: Type command name and parameters following P:\> . Be used
as the keyword to supply keyword and parameters of the relevant
commands.
Relevant usage: None
Detailed descrIPtion:
?
List help of all commands
For example:
P:\>?
set
get
store x
load x
exit
write
list settings
store current to xth settings
load xth settings to current
save settings
¾ Command get
Syntax descrIPtion: No optional parameter of keywords
Usage: Display basic parameters of AT-320 IP phone
Relevant usage: None
Detailed descrIPtion:
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get
Display basic running parameters of the AT-320 IP phone.
Input ordinary password without debug being set as 0[disable], or input
super password with debug set as 0[disable], then following parameters
of IP phone will be displayed:
PA168X V1.43 settings
Password: ********
P:\>get
***************Network Settings***************
IPtype 0[static]
IP 192.168.1.100 subnetmask 255.255.255.0 router 192.168.1.254
dns 202.106.196.152 dns 2202.106.196.115 mac 00-09-45-65-a3-e6
***************Audio Settings***************
codec1 0[g729] codec2 1[g7231] codec3 2[g711u]
codec4 3[g711a] codec5 6[null] codec6 6[null]
vad 1[enable] agc 0[disable] aec 1[enable]
audioframes 2 6.3k 1[enable] ilbcpayload 98
jittersize 0 handsetin 7 handsetout 20
ringtype 0[dtmf] speakerout 20 speakerin 0
***************Dial Plan Settings***************
dialplan 1[enable] dddcode 10
iddcode 86 iddprefix 00 dddprefix 0
innerline 1[enable] innerlineprefix 0 callwaiting 1[disable]
fwdnumber 82378009 fwdpoweroff 1[enable]
fwdalways 1[enable] fwdbusy 1[enable] fwdnoanswer 1[enable]
answer 30 digitmap 1[enable]
***************Protocol Settings***************
servicetype 0[common]
caaddr 203.93.9.57 registerttl 60
nattraversal 0[disable]
nataddr [empty] natttl 30
phonenumber 82378808 endpointid [empty] domain [empty]
registerport 1720 rtpport 1722 tos 0
dtmfpayload 101 localtype 0[normal] dtmf 1[rfc2833]
***************Other Settings***************
superpassword 12345678 debug 1[output]
password 1234 upgradetype 0[disable]
upgradeaddr [empty]
sntpIP 0.0.0.0 daylight 0[disable]
timezone 55[(GMT+08:00)Beijing,Hong Kong,Urumqi]
Input ordinary password with debug set as 0[disable], following information will
be seen:
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PA168X V1.43 settings
Password:****
P:\>get
***************Network Settings***************
IPtype 0[static]
IP 192.168.1.100 subnetmask 255.255.255.0 router 192.168.1.254
dns 202.106.46.151 dns2 202.96.128.68 mac 00-0d-ea-00-00-03
***************Audio Settings***************
codec1 0[g729] codec2 1[g7231] codec3 2[g711u]
codec4 3[g711a] codec5 6[null] codec6 6[null]
vad 1[enable] agc 0[disable] aec 1[enable]
audioframes 2 6.3k 1[enable] ilbcpayload 98
jittersize 0 handsetin 7 handsetout 20
ringtype 0[dtmf] speakerout 20 speakerin 0
***************Dial Plan Settings***************
dialplan 1[enable] dddcode 10
iddcode 86 iddprefix 00 dddprefix 0
innerline 1[enable] innerlineprefix 0 callwaiting 1[disable]
fwdnumber 82378009 fwdpoweroff 1[enable]
fwdalways 1[enable] fwdbusy 1[enable] fwdnoanswer 1[enable]
answer 30 digitmap 1[enable]
***************Other Settings***************
password 1234 upgradetype 0[disable]
upgradeaddr [empty]
sntpIP 0.0.0.0 daylight 0[disable]
timezone 55[(GMT+08:00)Beijing,Hong Kong,Urumqi]
¾ Command set
Syntax descrIPtion: set keywords value
Usage: Used to configure password and other running parameters of
AT-320 IP phone.
Detailed descrIPtion:
set IPtype X
Set how IP phone gets relevant network parameters. X ranged
from 0 through 3: 0: authorize users set IP address, subnet mask
and router IP address of IP phone manually; 1: use DHCP mode.
With this system, your LAN or router automatically assigns all the
required network parameters to any device connected to it when
the device log on. AT-320 IP phone is shIPped from the factory
with DHCP on. So, if your LAN or router is configured to use
DHCP addressing, the IP phone’s LAN parameters will
automatically be configured as soon as it is connected to the LAN
or router and powered up; 2: use PPPoE mode. Those ADSL and
Cable Modem users please select this item for it is a protocol
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especially designed for them. With this system, ADSL ISP
automatically assigns all the required IP parameters to any device
connected to it when the device log on; 3: use modem mode.
Those who use IP phone with modem, please set the value as 3.
set pppid XXX
With IPtype set as 2, use this command to set ADSL ID; with
IPtype set as 3, use this command to set Modem ID.
set ppppin XXX
With IPtype set as 2, use this command to set ADSL pin; with
IPtype set as 3, use this command to set Modem pin.
set IP XXX.XXX.XXX.XXX
With IPtype set as 0, use this command to set IP address of
AT-320 IP phone.
set subnetmask XXX.XXX.XXX.XXX
With IPtype set as 0, use this command to set subnet mask of
AT-320 IP phone.
set router XXX.XXX.XXX.XXX
With IPtype set as 0, use this command to set router IP of network
with AT-320 IP phone.
set dns XXX.XXX.XXX.XXX
With IPtype set as 0, use this command to set IP address of DNS
server.
set dns2 XXX.XXX.XXX.XXX
With IPtype set as 0, use this command to set IP of backup DNS
server.
set mac XX-XX-XX-XX-XX-XX
Set MAC address of the
AT-320 IP phone. Parameter
xx-xx-xx-xx-xx-xx must be an HEX number.
set codec1 X
Set the priority 1of the audio compression algorithm. X is range
from 0 through 4: 0: g729; 1:g7231; 2: g711u; 3: g711a; 4: gsm.
set codec2 X
Set the priority 2 of the audio compression algorithm. X is range
from 0 through 4: 0: g729; 1:g7231; 2: g711u; 3: g711a; 4: gsm.
set codec3 X
Set the priority 3 of the audio compression algorithm. X is range
from 0 through 4: 0: g729; 1:g7231; 2: g711u; 3: g711a; 4: gsm.
set codec4 X
Set the priority 4 of the audio compression algorithm. X is range
from 0 through 4: 0: g729; 1:g7231; 2: g711u; 3: g711a; 4: gsm.
set codec5 X
Set the priority 5 of the audio compression algorithm. X is range
from 0 through 4: 0: g729; 1:g7231; 2: g711u; 3: g711a; 4: gsm.
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set codec6 X
Set the priority 6 of the audio compression algorithm. X is range
from 0 through 4: 0: g729; 1:g7231; 2: g711u; 3: g711a; 4: gsm.
set vad X
Enable/disable VAD. X is ranged from 0 through 1: 0: disable VAD;
1: enable VAD.
set agc X
Enable/disable AGC. X is ranged from 0 through 1: 0: disable AGC;
1: enable AGC.
set aec X
Enable/disable AEC. X is ranged from 0 through 1: 0: disable AEC;
1: disable AEC.
set audioframes X
Set audio frames in RTP package. X is Arabic numerals between 0
and 7.
set 6.3k X
With G.7231, set AT320 IP phone to use 6.3K rate or not. X is
ranged from 0 through 1: 0: use 6.3K rate; 1: use 5.3K rate.
set jittersize X
Set buffer size of RTP package. X is range from 0-32.
set ilbcpayload X
Set the payload type of RTP package whne ILBC codec selected
to DTMF delay.X is range from 96-255.
set handsetin X
Set initial volume of handset. X is ranged from 0 through 15.
set handsetout X
Set initial volume of handout. X is ranged from 0 through 31.
set ringtype X
Set types of ring. X is ranged from 0 through 3: 0: ring as ordinary
rings in different frequency; 1: do not ring; 2: ring as music saved
by user; 3: Set ring used the individualized tone provided by
system (need system support).
set speakerin X
Set initial volume of microphone of the base. X is ranged from 0
through 15.
set speakerout X
Set initial volume of speaker out. X is ranged from 0 through 31.
set dialplan X
Enable/disable dial plan and dial number. Parameter X ranged
from 0 through 4: 0: disable dial plan; 1: enable dial plan; 2: use
dial number; 3: use 179XX service.;4: use hotline function.
set dialnumber XX
When set dialplan value set as 2, please use this command to set
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dial number. For example, with eTalk card used, please set it as 00.
When set dialplan value set as 4, please use this command to set
hotline number.
set dddcode XX
Set the area code when set dialplan value set as 1 or 2. For
example, the area code of Beijing is 10; the area code of Shanghai
is 21, and the area code of Chengdu is 28, etc. Parameter xxx
must be an Arabic numeral and no longer than 3 characters.
set iddcode XXX
Set the country code when set dialplan value set as 1 or 2. For
example, the country code of China is 86; the country code of USA
is 1, etc. Parameter xxxx must be an Arabic numeral and no longer
than 4 characters.
set iddprefix XX
Set IDD service prefix number when set dialplan value set as 1 or
2. For example, IDD service prefix number of china is 00; IDD
service prefix number of USA is 1, etc. Parameter xxx must be an
Arabic numeral and no longer than 3 characters.
set dddprefix XX
Set DDD service prefix number when set dialplan value set as 1
or 2. For example, DDD service prefix number of china is 0; DDD
service prefix number of USA is 1, etc. Parameter xxx must be an
Arabic numeral and no longer than 3 characters.
set innerline X
Set use innerline call or not. X ranged from 0 through 1: 0: disable;
1: enable innerline call.
set innerlinepreifx X
With innerline set as 1[enable] , please set the prefix to pick up
inner line, such as 0.
set callwait X
Set whether to use call wait. X ranged from 0 to 1: 0: do not use
call wait; 1: use call wait.
set fwdnumber XXXXXXX
Set receiving forwarded calls phone number. XXXX must be an
Arabic numeral and no longer than 16 characters
set fwdalways X
Enable/disable forward all calls. X is ranged from 0 through 1. 0:
do not forward all calls; 1: forward all calls.
set fwdbusy X
Enable/disable forward calls if busy. X is ranged from 0 through 1.
0: do not forward calls if busy; 1: forward call if busy.
set fwdnoanswer X
Enable/disable forward calls without replying. X is ranged from 0
through 1. 0: do not forward calls without replying; 1: forward call
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without replying.
set answer X
Set the ring seconds before the phone answers the call auto or
forward the calls. X is ranged from 0 through 60.
set digitmap X
Set whether to use digitmap. X ranged from 0 to 1: 0: do not use
digitmap; 1: use digitmap.
set service type X
Enable/disable the prepaid and service system .choose the repaid
server provider. Parameter x ranged from 0 through 6:
0: common: disable repaid card;
1: use huawei’s system;
2: use ZTE’s system;
3: use harbour’s system;
4: use utstarcom’s system;
5: use uptech system;
6: use kaiman system;
set caaddr XXXX
Set IP address or domain name of Call Agent.
set registerttl X
Set register TTL. X is range from 10 through 65535 Sec. Default
value is 60 Sec.
set nattraversal X
X ranged from 0 through 2: 0: do not use NAT traversal. When the
log in server and IP phone in the same LAN, or the log in system
supports the IP phone working behind the LAN; 1: Use NAT
traversal. When the login system does not support IP phone
working behind the LAN, With this item selected, please make port
mapping on NAT device;
set nataddr XXXXX
When “nattraversal” is set to “1”;set IP address of NAT device
wan port or URI of free assistant service (Such as
www.showmyIP.com etc.) in Internet. When “nattraversal” is set
to “2”, set IP address or URI of the stun server, in the format as
“domain name/IP address : service port”. The default service
port for stun is 3478.
Note The free service list of Internet:www.IP-calculator.com; www.IPchicken.com;
www.IPchicken.com;www.showmyIP.com;www.whatismyIP.com;
www.myIPaddress.com; www.whatismyIPaddress.com; IP.sbbs.net;
www.whatismyIPaddress.net;checkIP.dyndns.org
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set natttl XX
Set NAT TTL XX is an integer between 10 and 65535 sec. Default
value is 20 sec
.set phonenumber XXXXXXXX
Set a local ID of At-320IP phone. Value xxxxx must be an Arabic
numeral and no longer than 16 characters.
set endpointid XXXXXX
Set the endpoint id; Value xxxxxx must be an Arabic numeral and
no longer than 32 characters.
set domain XXXXXXXXXX
Set the domain name; Value xxxxxx must be an Arabic numeral
and no longer than 32 characters.
set registerport XXXX
Set register port. XXXX is range from 1024 through 65535. default
value is 2427.
set rtpport XXXX
RTP port is the port transferring and receiving voice flow using
UDP protocol. XXXX is range from 1024 through 65535.
set tos X
Set TOS segment of IP head package in RTP digital follow. X is
range from 0 through 224.
set dtmf payload X
When dtmf X select 1(rfc 2833).This parameter can be used
indicating type of RTP payload type. The value can be use integer
96-101.
set localtype X
X is set 0 to 1:0: normal; 1: use CNC special authentication
system.
set dtmf X
Set DTMF relay type. X is ranged form 0 through 1: 0:inband
audio;1:rfc 2833.
set superpassword XXXX
Set super password of the AT320 IP phone. XXX must be ASCII
characters.
set debug X
Set open debugging message output grade for special tool. X is
ranged from 0 through 5: 0: close debugging output; 1: output the
operation information to the window; 2: output all the bug
information and data in test window; 3: save the bug information
into SDRAM; 4: disable checks the mark.
set password XXXX
Set password of the AT-320 IP phone. XXX must be ASCII
characters.
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set upgradetype X
Set auto-upgrade matching type,X is range from 0 through 5,
0------disable;1------all ;2------ mac;3------ppp id; 4------ account;
5------ phone number。
set upgradeaddr XXX.XXX.XXX.XXX
Set IP address or domain name of FTP server supplying upgraded
program of AT-320 IP phone.
set sntpIP XXX.XXX.XXX.XXX
Set IP address of time server.
set daylight X
Set use daylight or not. X ranged from 0 through 1: 0: do not use
daylight; 1: use daylight.
set timezone XX
Set time zone.
¾ Command store
Syntax descrIPtion: no keyword. Parameter ranged from 0 through 4.
Usage: Save the current settings to the designated position.
Relevant Usage: store 1
¾ Command load
Syntax descrIPtion: no keyword. Parameter ranged from 0 through 4.
Usage: Load the designated settings to the current position.
Relevant Usage: load 1
¾ Command exit
Syntax descrIPtion: no keyword and parameter
Usage: Exit from Telnet command window without saving the
configuration.
Relevant usage: None
¾ Command write
Syntax descrIPtion: No keyword and parameter
Usage: Save the configuration and restart the AT-320 IP phone.
¾ Command ping
Syntax descrIPtion: ping IP address
Usage: ping IP address of other NAT device
Relevant usage: In telnet window, input ping xx.xxx.xx.xx(an IP
address) and return, then the result will be displayed. If the address is
effective, “ping OK” will be seen; if the address is ineffective, nothing
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will be seen. Fox example:
P:\>ping 203.93.9.57
P:\>
ping OK
P:\>ping 27.56.120.56
P:\>
Note Usually, the echo time of ping command is no more than 1 second. So if the
result is not displayed in 5 seconds, ping command is fail.
¾ Command ftp
Syntax descrIPtion: ftp value
Usage: the system connects to the FTP server auto to get the
corresponding file and deal with it.
Relevant usage: ftp X
X ranged from 0 through 2:
X-0: Connect to FTP Server to get the file of updating program and
save it to the SDRAM of the phone. Then the file can be read by
PalmTool. This operation aims at testing.
X-1: Connect to FTP Server to get the file of updating program and
update program Flash. This operation aims at updating program.
X-2: Connect to FTP Server to get the file of updating dial rules and
update program Flash. This operation aims at updating dial rule.
Note When you use ftp 0 and ftp 1 commands, if the file get from FTP server is too
large or the net speed is too slow, then the process will not be seen in telnet
window. Please be patient. Using ftp command in telnet to get file spends almost
same minutes as getting file using phone. So if nothing is displayed after too long
time, it means that ftp is fail.
Note All the Telnet commands of AT-320 IP phone should be written in low case and the
password is case sensitive.
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4.
4.1
Upgrade
AT-320 IP phone
Use IE browse to upgrade the IP phone
Step 1: Fill the AT320’s IP in the IE browse (you can obtain AT320 IP
through the “Local IP” button of keypad)
Step 2:Use super password to access the AT320 setting page and
choose the debug caption to the item except “no output”.
Step 3:Click Upgrade firmware, select the correct program on the
upgrade program row and click upgrade to perform upgrade.
4.2
Use the PalmTool to upgrade the IP phone
1) setting IP address
Press the “Local IP” button get the phone’s IP address.
2) Choose the updating file
the updating file is .bin file , press upgrading the program , there come
out a new window ,and choose the corresponding updating file and
confirm it.
3) End of Upgrading.
During upgrading, the Palmtool shows the information of “ Updating …
please wait until the update led stops flashing ”. The updating will need
some time, after updating successfully; the LCD will show “ ready for
call”. At this point, the updating for IP phone is finished.
4.3
Use FTP to upgrade the phone
¾ Set FTP server
FTP server can be supplied by the server provider as well as setup by the
users in LAN. Please set the IP address of FTP server.
¾ Prepare Updated program
You can ask the server provider for the latest version of program
¾ Operation
If you have got the IP address of the FTP server from ISP, please do as
follows:
a) Use keypad to enter setting mode
b) Use keypad to input the IP address of FTP server
c) Press
8
Local
, then No19 light will blink twice a second. Once
the phone restarts successfully, the new program is effective.
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Note Please do not change the name of the upgraded program, or the
operation will be fail.
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5.
Usage of the phone
5.1
Receiving calls
AT-320 IP phone can receive incoming calls from other AT-320 IP phone
and devices that support the SIP protocol. It works just like an ordinary
phone for incoming calls. When it rings, you can receive the call by
following methods:
① Use handset: Lift the handset and begin speaking. When the call is
over, put the handset back.
② Handset to hand free: While receiving call with handset, press
Speake
on the keypad and then put down the handset. When the call is over,
press
Speake
again.
③ Hand free: Press
is over, press
Speake
Speake
to speak to the other party. When the call
again.
④ Hand free to handset: While receiving the call with
Speake
pressed
, pick up the handset to continue the call. When the call is over, put
back the handset.
Note When you communicate with the other party without lifting the handset,
please do not exceed 40 CM from speaker.
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5.2
Place a call
●
Call another IP phone under the same Gatekeeper:
1. Handset: Pick up the handset and listen for the Internet dial tone. Then
Cal
dial the phone number you wish to call and press
or
#
to
l
end the dialing. Once the call connection has been established and the
ring tone has sounded, wait for the other party to answer. When the
other party answers, you can begin speaking. When the call is over,
put back the handset. The dialed number has been saved into the
buffer.
2. Hand free: Press
Speaker
and listen for the Internet dial tone. Then
input the phone number you wish to call and press
Cal
or
#
to
l
end the dialing. Once the call connection has been established and the
ring tone has sounded, wait for the other party to answer. When the
other party answers, you can begin speaking. When the call is over,
Press
Speaker
again. The dialed number has been saved into the
buffer.
3. Blind dialing: Use the keypad to enter the phone number you wish to
call and then press
Cal
l
or
#
to make the call. Once the call
connection has been established and the ring tone has sounded, wait
for the other party to answer. When the other party answers, you can
begin speaking. When the call is over, Press
again. The
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Speaker
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dialed number has been saved into the buffer.
● Place a call without login the Gatekeeper
If AT-320 IP phone does not login the Gatekeeper, you can place a call
by lifting the handset or pressing
Speaker
address of the other party, and then pressing
and then inputting the IP
Cal
or
#
l
Note When using direct IP call please use “*” replace the “.” In the IP address. For
example dial 192*168*1*123 instead 192.168.1.123
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5.3
View Records
● View missed calls
Click
Vol+
MISCAL
,then you will hear the record of missed call. Click
to turn the numbers orderly; click
Vol -
to turn the
numbers reservedly. If there is no record, you will hear nothing.
● View received call
Click
ANSCAL
,then you will hear the record of the received call.
Click
Vol+
to turn the number orderly; click
Vol-
to turn the numbers
reservedly. If there is no record, you will hear nothing.
● View dialed number
Click
Vol +
DIACAL
,then you will hear the record of the dialed call. Click
to turn the number orderly; click
Vol -
to turn the numbers
reservedly. If there is no record, you will hear nothing.
● When you hear the number you want to dial, please press
#
to
place a call directly.
Note AT-320 IP phone supports saving 80 entries unanswered call, dialed call
and received call ranged from 1-80 at best. When the entries arrives 80, the
latest record will cover the first one. The record will lose when the phone
restarts or turned on.
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Appendix Table: AT-320 IP phone digital-character key map:
Keys
Press Once
Press Twice
Press Thrice
Press quartic
Press quintic
1
1
.
,
?/_
!//
2
2
A/a
B/b
C/c
[
3
3
D/d
E/e
F/f
]
4
4
G/g
H/h
I/i
*
5
5
J/j
K/k
L/l
6
6
M/m
N/n
O/o
#
7
7
P/p
Q/q
R/r
S/s
8
8
T/t
U/u
V/v
9
9
W/w
X/x
Y/y
.
*
0
0
space
#
6.
Z/z
:/@
;/-
\ /&
Case change
Reset AT-320 to factory default
AT- 320 has its default factory setting, Changing the firmware version or
setting frequently may make the AT320 in a chaos status, In this case, you
can restore the AT-320 to its factory default through the following
procedure.
Power off, then press“*” and power on (Don’t lose the * until the LCD
shows “page0 running ”or“*”), press “#5*5”
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7.
FAQ
Q1
For two ports of the AT-320/AT-323, what is the function for the
other port?
A: The other port can be connected with other network equIPments,such as
Hub, switch, PC, IP phone.
Q2
Why I can’t see the complete setting page when access the
AT-320 by IE?
A: Pls. access the AT-320 through super password. You can’t see the
complete setting page through normal user password when the “debug” obtion
is set to disable.
Q3
How to use the PalmTool to upgrade the IP phone?
A: 1) setting IP address
Press the “Local IP” button, get the phone’s IP address. And fill this IP address
in the “IP address” in palmtool.
2) Choose the update file
the update file is .bin file, press upgrading the program, then choose the
corresponding updating file in the popping up window and click open to start
update.
3) End of Upgrading.
During upgrading, the Palmtool shows the information of “ Updating … please
wait until the update led stops flashing ”. The updating will need some
time,after updating successfully , the LCD will show “ ready for call”. At this
point, the updating for IP phone is finished.
Q4
Why the Palmtool shows “can’t connect to palm1” message box?
A: there are several reasons that palmtool shows “can’t connect to palm1”
when user try to use palmtool to configure the phone.
1. AT-320 was not connected to the computer.
2. The IP address you have filled in the Palmtool is not the IP address of your
phone.
3. The “debug” option is set to “disable”. You can change it to output through
IE.
4. Your computer and your phone are in the difference subnet. Please
change the setting of your computer or the phone to let them in the same
network.
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Q5
How to update the protocol for the AT-320/AT-323?
A:
Please refer to chapter 4
Q6
After updating AT-320/AT-323 ,the LCD shows " ■ ■ " and
stops ,how to deal with it?
A: (1) Reset to the factory default; if it still can’t solve the problem ,pls. refer
to (2).
(2) Enter into the safe mode (press " * "button ,then power on till the LCD
shows" *" ) and re-upgrade the IP phone by Palmtool. ( please refer to Q3,
AT320 will have default IP 192.168.1.100 in safe mode)
(3) If you can’t solve the problem , pls. return the phone to the reseller for
repairment .
Q7
Why is the local IP 0.0.0.0?
A:If the AT-320 “IPtype” is set to “DHCP” and your network doesn’t support
DHCP function.The AT-320 will shows “0.0.0.0”. Pls. Check your network in
this case.
Q8
Why is the local IP 255.255.255.255?
A: Probably IP phone fails to get IP address if you choose the “IPtype” to
PPPOE, you can set your AT-320’s “IPtype” to “static” or “DHCP” through
keypad(please refer to chapter 3.1). or reset to the factory default.
Q9
How to reset the AT-320/AT-323 to the factory default?
A: Power off ,then press“*” and power on(Don’t lose the * until the LCD shows
“page0 running”or“*”) , press “#5*5”
Q10
How to use the speed dial function?
A: Use Palmtool or IE to enter into the setting page, find the address book, fill
the name and the full number in the right blank. For example: fill “Jack” in the
blank after 001,input 56489237 in the blank of phone number, then , Jack’s
number of 56489237 will be saved in the first position . After setting all of the
number, press save button,then return to the phone. press speaker + 001 +
speed button , then the phone will dial-up 56489237 automatically. Or use the
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9 speed dial key on the top side of the phone: press speaker, then press one
of the 9 speed dial key to send the desire number.
Q11
Why is there no sound after pressing the speaker button while
using MGCP protocol?
A: The speaker button will have the sound only after registering successfully
with the MGCP protocol.
Q12
Why does the other side feel my voice is very weak?
A: Pls. adjust the input volume larger, but pls. note the maximum is 15.
Q13
Why do AT-320/AT323 IP phone and
disconnect while calling each other, but it rings?
AG-168V
gateway
A: Pls. check if the codec of the phone and gateway is same .
Q14
What is Dial Plan used for? How to configure it?
A:Dial plan is used to convert the number dialed to the number actually sent
based on "dial number", "ddd prefix", "idd prefix", "ddd code", "idd code"these
parameters. Parameter "use dial plan"contains 5 options:
1."disable"
Number sent is the same as number dialed.
2."enable"
If the number dialed is prefixed by "idd prefix", the number sent will be the rest
part of the number dialed dropping off the "idd prefix".
Otherwise, if the number dialed is prefixed by "ddd prefix", the number sent will
be "idd code"+ the rest part of the number dialed dropping off the "ddd prefix".
Otherwise, the number sent will be "idd code"+ "ddd code"+ the number dialed.
For example: set "ddd code"= 10, "idd code"=86, "idd prefix"=00, "ddd
prefix"=0.
If the number dialed is 00-1-4089821818, the number sent will be
1-4089821818.
If the number dialed is 021-82378008, the number sent will be 8621-82378008.
If the number dialed is 82378008, the number sent will be 861082378008.
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3."dial number"
Convert the number dialed to a new number according to "enable"dial plan,
then prefix "dial number"to this new number. This new number is the number
sent.
4."prefix"
Effective only when "dial number"is not empty. This serves for those calling
cards.
The number sent is just "dial number". During the call connection, program will
automatically send out a number made up with ["account"+ "pin"+ number
converted by "enable"dial plan + ‘#’].
5."hotline"
The number sent is "dial number". Whenever the handset is lifted up, this
number will be automatically dialed out.
Q15
What is "inner line"?
A:Parameters "inner line"and "inner line prefix"help to distinguish whether the
number dialed is an inner line number. "inner line"contains 3 options:
1."disable"
No distinction among numbers. The number sent is the number converted
according to parameter "use dial plan".
2."enable"
If the number dialed is prefixed by "inner line prefix", the number sent is just
the number dialed because this number is an inner line number. Otherwise,
the number sent is the number converted according to parameter "use dial
plan".
3."omit prefix"
The only difference between 2 "enable"is that if the number dialed is prefixed
by "inner line prefix", the number sent is the number dialed dropping off this
prefix.
Q16
Why does it take so long before the phone logins to the server?
How to speed it up?
A:Before registration, phone will first visit FTP server and check if the server
has got new firmware or settings to upgrade, then it will visit the time server on
the Internet to get current date and time. If the FTP server’s address is a
domain name, program will visit DNS to resolve this domain name into IP
address. Besides, if local IP address is allocated by DHCP, we will check if the
allocated IP address conflicts with other devices. All these work will cost some
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time to complete, which causes the delay of registration. To speed it up, try the
following two methods:
1.set "upgrade type" to "disable", then phone will not check new upgrades
from the FTP server.
2.set "sntp IP"to "255.255.255.255", then phone will not visit timer server to
get date and time. If one must know the current date and time, please set "sntp
IP" to the IP address of a local time server which has fast access.
Q17
How to set TOS field?
A:The 8-bit TOS field specifies how the datagram should be handled and is
broken down into five subfields: Let’s assume that bit 0 is the
most-important-bit and bit 7 is the least-important-bit.
Bit 0-2: Three PRECEDENCE bits specify datagram precedence, with values
ranging from 0 (normal precedence) through 7 (network control), allowing
senders to indicate the importance of each datagram.
Bit 3: Also called D bit. When set, the D bit requests low delay.
Bit 4: Also called T bit. When set, the T bit requests high throughput.
Bit5: Also called R bit. When set, the R bit requests high reliability.
Bit 6-7: Unused
TOS is just a hint to the routing algorithm that helps it choose among various
paths to a destination. An internet does not guarantee the type of transport
requested.
Q18
How to use call transfer function?
Two types of call transfer are implemented. Unattended call transfer and
Attended call transfer.
Unattended call transfer: A calls B and is connected with B, A want B to
transfer itself to C. B hold A, press the number of C, then press the “FWD”
key. Now B will hear busy tone and B can hang up now, and if C is
available, C will be ringing and A will hear ringback tone. Now A is
transferred to C. If C is unavailable, A will hear busy tone.
Attended transfer: A calls B and is connected with B, A want B to transfer
itself to C. B hold A, press the number of C, and press the “#”key to call C.
If C is available, C will be ringing, when C answers the call, B is connected
with C and start talking to C. Now B press “FWD” key to transfer A to C.
Once the “FWD” key is pressed, A and C is connected and A can start
talking with C.
If C is unavailable, B will hear busy tone, then B can press “call hold” key
to switch back to A and tell A that C is not there.
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Reserves the right to make changes in technical and product specification
without prior notice.
AT-320 SIP Phone User Manual (V1.43)
All rights reserved
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