DP CyberSerial 4S PCIe Quick Installation Guide Introducing the DP CyberSerial 4S PCIe The DP CyberSerial 4S PCIe high-speed serial I/O card provides four additional 9-pin serial ports. Features and Benefits • • • • • • Compliant with PCI Express Base Specification Revision 1.0a PCI Express 1-lane (x1) serial I/O card works with PCI Express slots with different lane width Installs in any available PCI Express slot and provides four 9-pin RS232 serial ports via a fan-out cable Spare enhanced low profile bracket is included to work in low profile chassis 128-byte FIFO buffers dramatically increase data transmit/receive speed and supports data rates up to 920 Kbps Works as standard RS232 port or with 5V or 12V power output for devices that require power System Requirements • • PCI Express-enabled system with an available PCI Express slot Windows® 7 (32-/64-bit) / Vista (32-/64-bit) / XP (32-/64-bit) / Server 2003 & 2008 (32-/64-bit) / 2000 04-0573B 1 Package Contents • • • DP CyberSerial 4S PCIe adapter and spare enhanced low profile bracket 4-port fanout cable & "Y" split power cable Driver CD and quick installation guide Layout Jumper settings Power connector* Fanout cable connector Figure 1: CyberSerial 4S PCIe Board Layout Jumper Settings (J1-J4) Short 2-3 = 0 volts Short 1-2 = 5V Short 3-4 = 12V S2 (J2) S4 (J4) 1 2 3 S3 (J3) 4 1 2 3 S1 (J1) * Note: If the serial port(s) requires power output, connect the system power source to board's power connector, otherwise leave it unconnected. However, most serial devices do not require additional power through the serial port. Refer to your serial device's manual for more information. The jumpers can be omitted if no power output is required. 2 4 4-port Fan-out Cable Board connector 9-pin serial Figure 2: 4-port fanout cable Hardware Installation General instructions for installing the card are provided below. Since the design of computer cases and motherboards vary, refer to your computer’s reference manual for further information, if needed. Static Electricity Discharge may permanently damage your system. Discharge any static electricity build up in your body by touching your computer’s case for a few seconds. Avoid any contact with internal parts and handle cards only by their external edges. Note: For low profile systems, remove the installed full size bracket and install the spare low profile bracket now. 1. 2. 3. 4. Turn OFF the power to your computer and any other connected peripheral devices. Unplug the power cord from the back of the computer. Remove the computer cover. Remove the slot bracket from an available PCIe slot. Set J1-J4 jumpers (this step is optional). See Jumper Settings (J1-J4) on page 2 for more information. 3 5. 6. 7. 8. Carefully align the card's bus connector with the selected PCIe slot on the motherboard. Push the board down firmly, but gently, until it is well seated. Secure the card with the slot bracket holding screw. Replace the computer cover and reconnect the power cord. Connect the Mini 4-port fan-out cable to the fan-out cable connector on the card. Driver Installation This section provides information on how to install the DP CyberSerial 4S PCIe drivers. Windows 7 (32-/64-bit) 1. Right click Computer, click Manage, click Device Manager. Insert the driver CD. Note: Close the CD AutoPlay box if prompted. 2. 3. 4. 5. 6. 7. 8. 4 Right click PCI Device, click Update Driver Software. Click Browse my computer for driver software. Type D:, then click Next. (Change D: to match your CD/DVD-ROM drive letter) At Windows has successfully updated your driver software, click Close. Under Other Devices, starting at the top, right click 16C95X Serial Port, then click Update Driver Software. Click Browse my computer for driver software. Type D:, then click Next. (Change D: to match your CD/DVD-ROM drive letter) 9. 10. At Windows has successfully updated your driver software, click Close. Repeat steps 6-9 three more times to complete the installation. Windows Vista (32-/64-bit) 1. 2. 3. 4. 5. 6. At the Found New Hardware window, click Locate and install driver software (recommended), then click Continue. Click Don't search online. Click I don't have the disc. Show me other options. Insert the driver CD, click Browse my computer for driver software (advanced). For 32-bit: Type D:\XP-Later\32-bit, then click Next. (Change D: to match your CD/DVD-ROM drive letter) For 64-bit: Type D:\XP-Later\64-bit, then click Next. (Change D: to match your CD/DVD-ROM drive letter) Click Close. Repeat steps 2-5 to complete the installation. Windows XP (32-/64-bit) / Server 2003 (32-/64-bit) 1. 2. 3. At the Found New Hardware Wizard, select No, not this time, click Next. Select Install from a list or specific location (Advanced), then click Next. Insert the driver CD, check Include this location in the search, uncheck the other box. For 32-bit: Type D:\XP-Later\32-bit, and click Next, then click Finish. (Change D: to match your CD/ DVD-ROM drive letter) 5 4. For 64-bit: Type D:\XP-Later\64-bit, and click Next, click Continue Anyway, then click Finish. (Change D: to match your CD/DVD-ROM drive letter) Repeat steps 1-3: For 32-bit: One time to complete the installation. For 64-bit: Four times, then restart Windows to complete the installation. Windows Server 2008 (32-/64-bit) 1. 2. 3. 4. 5. 6. At the Found New Hardware window, click Locate and install driver software (recommended). Click Don't search online. Click I don't have the disc. Show me other options. Insert the driver CD, click Browse my computer for driver software (advanced). For 32-bit: Type D:\XP-Later\32-bit, then click Next. (Change D: to match your CD/DVD-ROM drive letter) For 64-bit: Type D:\XP-Later\64-bit, then click Next. (Change D: to match your CD/DVD-ROM drive letter) Click Close. Repeat steps 2-5 to complete the installation. Windows 2000 1. 2. 3. 6 At the Found New Hardware Wizard, click Next. Select Search for a suitable driver for my device (recommended), and click Next. Check Specify a location, uncheck the other boxes, then click Next. 4. 5. 6. Insert the driver CD, type in D:\2K, then click OK. (Change D: to match your CD/DVD-ROM drive letter) Click Next and Finish. Repeat steps 1-5, then restart windows to complete the installation. To Verify Windows Installation 1. 2. 3. Use Device Manager to verify successful installation. For Windows 7: Right click Computer, click Manage, click Device Manager. For Windows Vista: Right click Computer, click Manage, click Continue, click Device Manager. For Windows XP / Server 2003 / 2000: Right click My Computer, click Manage, click Device Manager. For Windows Server 2008: Right click Computer, click Manage, double click Diagnostics, click Device Manager. Click on the + (plus sign) in front of Ports (COM & LPT), CyberSerial 16C950... should be displayed four times. Double click Multi-port Serial adapters, SIIG CyberPro 2S board should be displayed. 7 Changing COM Port Number Some serial devices need a specific COM port in order to work. If your serial device works properly, do not change this setting. 1. 2. 3. 4. 8 From the Device Manager window double click Ports (COM & LPT), then double click the CyberSerial serial port you want to change. Click Settings tab. Click the down arrow that is next to the COM Port number box, select a COM port that is not in use, then click OK. Click OK, then close Device Manager to save the changes. Blank Page 9 Blank Page 10 Technical Support and Warranty QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site at www.siig.com and click Support. Our online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few clicks away. You can also submit questions online and a technical support analysts will promptly respond. SIIG offers a lifetime manufacturer warranty with this product. Please see our web site for more warranty details. If you encounter any problems with this product, please follow the procedures below. A) If it is within the store's return policy period, please return the product to the store where you purchased from. B) If your purchase has passed the store's return policy period, please follow these steps to have the product repaired or replaced. Step 1: Submit your RMA request. Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA. Your RMA request will be processed, if the product is determined to be defective, an RMA number will be issued. Step 2: After obtaining an RMA number, ship the product. • Properly pack the product for shipping. All software, cable(s) and any other accessories that came with the original package must be included. • Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept any shipping package, and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton. • You are responsible for the cost of shipping. Ship the product to the following address: SIIG, Inc. 6078 Stewart Avenue Fremont, CA 94538-3152, USA RMA #: • SIIG will ship the repaired or replaced product via Ground in the U.S. and International Economy outside of the U.S. at no cost to the customer. 11 About SIIG, Inc. Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB, and legacy I/O adapters) that bridge the connection between Desktop/ Notebook systems and external peripherals. SIIG continues to grow by adding A/V and Digital Signage connectivity solutions to our extensive portfolio. All centered around the distribution and switching of A/V signals over CAT5/6, these products include matrix switches, distribution amplifiers, extenders, converters, splitters, cabling, and more. SIIG is the premier one-stop source of upgrades and is committed to providing high quality products while keeping economical and competitive prices. High-quality control standards are evident by one of the lowest defective return rates in the industry. Our products offer comprehensive user manuals, user-friendly features, and most products are backed by a lifetime warranty. SIIG products can be found in many computer retail stores, mail order catalogs, and e-commerce sites in the Americas, as well as through major distributors, system integrators, and VARs. PRODUCT NAME DP CyberSerial 4S PCIe FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE SIIG, Inc. 6078 Stewart Avenue Fremont, CA 94538-3152, USA Phone: 510-657-8688 DP CyberSerial 4S PCIe is a trademark of SIIG, Inc. SIIG and the SIIG logo are registered trademarks of SIIG, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other names used in this publication are for identification only and may be trademarks of their respective companies. November, 2009 Copyright © 2009 by SIIG, Inc. All rights reserved.