Asko | D5424XL B | Operating instructions | Asko D5424XL B Operating instructions

Operating Instructions
Dishwasher
Dear Customer,
Thank you for choosing this quality product from ASKO.
We hope it will meet your expectations and fulfill your needs for many years to come.
Scandinavian design combines clean lines, everyday functionality, and high quality. These
are key characteristics of all our products and the reason they are greatly appreciated
throughout the world.
To get the most out of your new dishwasher, we recommend that you read the operating
instructions before using it. The operating instructions also include information on how
you can help protect the environment.
ASKO D5424ADA W/B/S
Operating Instructions
Contents
Before washing for the first time
Read the operating instructions
3
Be careful with certain materials
3
Checking water hardness
3
Program key
3
Important safety instructions
Winter storage/Transport
How to contact ASKO Appliances
Inc.
Quick guide
4
4
Overflow guard function
4
Care and maintenance
instructions
Packing material
4
Disposal
4
4
Child safety
Activate child lock (button lock)
5
Dishwasher components
6
Dishwasher baskets
7
Front panel
8
Detergent/Rinse Aid Dispenser
9
5
Economic dishwashing
10
Fragile dishes
11
Dishwashing
Load the baskets correctly
12
12
Add detergent
12
Select the program
14
Select options
16
After dishwashing
16
Settings
17
Time remaining
19
Care and maintenance
instructions
20
Rinse aid
23
Error messages
24
Troubleshooting
25
Technical information
Information for test institute
28
Technical data
2
3
Service
Warranty
28
28
Customer Care Center
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29
30
30
32
Before washing for the first time
Do you need this Use&Care Guide in Spanish? Log
on to www.askousa.com/customer-care to download.
¿Necesita esta Instrucciones de uso y cuidado en
español? Entre en www.askousa.com/customer-care
y descárguesela.
Read the operating instructions
Read through the operating instructions before using
the dishwasher, especially the sections Important
safety instructions, Child safety, and Dishwashing.
Be careful with certain materials
Read the section Fragile dishes before dishwashing
porcelain with unglazed decoration or other utensils
made from plastic, wood, or crystal that you value.
Checking water hardness
Contact the local water utility to check the water
hardness in your area. This is important to determine
how much detergent and rinse aid to use.
Program key
Some dishwashers include program keys in different
languages. Attach the program key in the appropriate
language to the top of the door.
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3
Important safety instructions
SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE
•
WARNING!
•
This manual does not cover all possible conditions
and situations that may occur. Common sense and
caution should always be used when installing,
operating, and maintaining any appliance.
• Read all instructions before using the dishwasher.
• Dishwashers must be electrically grounded. Read
the Installation Instructions for details.
• Use the dishwasher only for its intended purpose.
• Do not run the dishwasher while you are out of the
home.
• Use only automatic dishwasher detergents and
rinse agents.
• To reduce the risk of injury, keep detergents and
rinse aids out of the reach of children.
• Do not load sharp items near the door; you could
damage the door seal.
• Place sharp knives in the cutlery basket with the
sharp ends down to avoid the risk of cut-type
injuries.
• Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For items not
marked, check the manufacturer’s
recommendations. Items not dishwasher safe
could become deformed or melt and create a
potential fire hazard.
• Do not operate the dishwasher unless all enclosure
panels are properly in place (i.e., guard plate,
access panel, toe kick, etc.).
• Do not tamper with controls by removing or
changing.
• Do not abuse, sit on, or stand on the dishwasher
door or baskets.
• To reduce the risk of injury, do not allow children
to play in or on a dishwasher.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for two weeks, before using the
dishwasher turn on all hot water faucets and let
the water flow from each for several minutes. This
will release any accumulated hydrogen gas. As
4
•
•
•
the gas is flammable, do not smoke or use an open
flame during this time.
When removing an old dishwasher from service
or discarding it, remove the door to the washing
compartment.
Do not store or use combustible materials,
gasoline, or other flammable vapors and liquids
in the vicinity of this or any other appliance.
Disconnect electrical power to dishwasher before
servicing.
Repairs should be done by a qualified technician.
Read the grounding instructions in the installation
instructions.
Winter storage/Transport
• Store the dishwasher where the temperature
remains above freezing.
• Avoid long transport distances in very cold
weather.
• Transport the dishwasher upright or laying on its
back.
Overflow guard function
The overflow protection starts pumping out the
machine and turns off the water supply if the water
level in the dishwasher exceeds the normal level. If
the overflow protection is triggered, turn off the water
supply and call the Customer Care Center.
Care and maintenance instructions
When cleaning the edge around the door, use only a
slightly damp cloth. Do not spray water around the
edge! Moisture can make its way into the lock, which
contains electrical components.
Packing material
Please sort waste materials in accordance with local
guidelines.
Disposal
• When the machine has reached the end of its
service life and is to be disposed of, it should
immediately be made unusable. Pull out the power
cable and cut it as short as possible.
• The dishwasher is manufactured and labeled for
recycling.
• Contact your municipality for information about
where and how your dishwasher can be recycled
correctly.
Customer Care Center
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Child safety
TIP!
Activate child lock (button lock)
Dishwasher detergents and rinse aids are corrosive,
so always keep them out of reach of children.
You can activate the child lock (button lock) to prevent
children from starting the dishwasher (see the section
Settings).
• Should a child swallow dishwasher detergent or
rinse aid, give plenty to drink immediately, i.e., one
or two glasses of milk or water. Do not try to induce
vomiting. Seek medical advice immediately: Call
the National Capital Poison Center at
1-800-222-1222.
• Always close the door and start the dishwasher
as soon as you put in the detergent.
• Always keep small children away from the machine
when it is open. There may be some detergent
residue left inside the machine.
• If dishwasher detergent gets in someone’s eyes,
rinse them with plenty of water for at least 15
minutes.
• Do not allow children to use or play in or on the
dishwasher.
• Load sharp objects with the pointed end facing
the back of the dishwasher. Sharp items loaded
in the cutlery basket should be loaded with pointed
ends down.
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5
Dishwasher components*
5
6
7
6
1
2
8
3
9
4
1.
2.
3.
4.
5.
Filters
Cutlery basket
Detergent compartment
Main power switch
Upper basket
10
6.
7.
8.
9.
10.
Spray arms
Serial number plate
Lower basket
Rinse aid compartment
Panel
*Specifications may differ depending on the model and market.
6
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Dishwasher baskets*
Upper basket
1. Wine glass shelf
2. Knife guard
1
2
Lower basket
Cutlery basket
a
b
c
*Specifications may differ depending on the model and market.
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7
Front panel
The panel is fitted with touch buttons with audible feedback (see the chapter Settings).
4
5
10
6
3
12
START
7
2
PROG
13
1
8
1.
2.
3.
4.
5.
6.
7.
Program selector
Daily wash
Heavy wash
Normal wash
Eco wash
Quick wash
Rinse & Hold
9
STOP
14
11
8.
9.
10.
11.
12.
13.
14.
High temperature
Long dry
Start
Stop
Display
Child lock (button lock)
Rinse aid indicator
NOTE!
• Keep the touch buttons clean and free from grease. Wipe them clean with a dry or slightly damp cloth. Never
use cleaners – they can scratch the surface. Use the main power switch to turn off the dishwasher before
cleaning the touch buttons to avoid activating any buttons unintentionally.
8
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Detergent/Rinse Aid Dispenser
1
3
2
1.
2.
3.
4.
5.
4
Prewash detergent compartment
Main wash detergent compartment
Rinse aid compartment
Detergent compartment lid
Rinse aid compartment lid
5
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9
Economic dishwashing
Run programs only with a full load
Wait until the dishwasher is fully loaded before running
a program, this way you save energy. Use the Rinse
& Hold program to rinse the dishes if there are any
unpleasant odors while you wait for the dishwasher
to become fully loaded.
Run programs at a lower
temperature
If the dishes are only lightly soiled, you can select a
lower temperature with certain programs. See also
the section Select options in the chapter Dishwashing.
Select a program with Short dry
To save energy, use Short dry. The drying result will
be better if, once the program is finished, you leave
the door slightly open.
Do not rinse under running water
Simply scrape off large food particles before loading
the dishwasher.
Choose a green detergent
Read the environmental declaration on the packaging!
Connect to cold water...
If you use oil or electricity to heat your home.
Connect to hot water (max. 160 °F
(70 °C))...
If you use district heating, solar power, or geothermal
power to heat your home. Choosing a hot water
connection cuts program times and reduces the
dishwasher's electricity consumption.
10
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Fragile dishes
Some cookware is not dishwasher safe. This can be
for several reasons. Some materials cannot withstand
high temperatures, others can be damaged by
dishwasher detergent.
Fragile decoration
Porcelain with decoration on top of the glazing (the
items feel rough) should not be washed in a
dishwasher.
Crystal / Glass
Position items so that they do not touch each other
during the wash. Use the lowest possible wash
temperature and the shortest possible program.
Select Short dry. Antique and very fragile items should
not be washed in a dishwasher.
Glass washed in a dishwasher at high temperatures
can gradually develop a gray film that cannot be
removed. Wash fragile glasses at a low temperature
and with a small amount of detergent.
Silver
Silver and stainless steel items should not come into
contact, as the silver can become discolored.
Cutlery with glued handles
Some types of glue are not dishwasher safe. In such
cases, the handles may loosen.
Wood
Wooden items should only be washed in a dishwasher
if marked dishwasher safe.
Aluminum
Aluminum can lose its shine if washed in a
dishwasher. However, good quality aluminum pans
can be washed in a dishwasher, even if some of the
shine will be lost.
Plastic items
Avoid washing plastic items that cannot withstand
high temperatures.
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11
Dishwashing
Below are step-by-step instructions to help you
achieve the best possible dishwashing results.
1
Load the baskets correctly
Do not rinse dishes under running water before
loading them in the dishwasher. Simply scrape
off large food particles before loading the dishwasher.
See the section Fragile dishes if you want to wash
items that may be considered fragile.
Upper basket
Place glasses, cups, bowls, side plates, and saucers
in the upper basket. Wine glasses are placed on the
wine glass shelf and knives are placed in the knife
stand on the right (if equipped).
NOTE!
Cutlery basket
Place cutlery with the handles facing down, except
for knives, and spread them out as much as possible.
Ensure that spoons do not stack inside each other.
The cutlery basket is placed in the lower basket.
WARNING!
Knives and other pointed items must be placed with
the points down in the cutlery basket or horizontally
in other baskets.
Do not place cutlery made of different materials, such
as silver and stainless steel, in the same place (risk
of discoloration).
The cutlery basket has a fold-down section in the
middle for small items, or small shafts, such as electric
whisk attachments.
All dirty surfaces should face in and down!
2
3
Check that the spray arms can
rotate freely
Add detergent
We recommend that you use only unscented,
granular automatic dishwashing detergent.
Using the wrong detergent could cause flooding
and/or damage your dishwasher. Do not use
detergent that has been wet and is clumped. Also,
check the expiration date on the container.
Lower basket
Place plates, side plates, serving dishes, pots, and
cutlery (in the cutlery basket) in the lower basket.
12
The amount of detergent needed can vary due to
differences in water hardness. To determine the water
hardness in your area, contact your local water utility
or area water softening company. The harder the
water, the more detergent you may need. Refer to the
chart below for the recommended detergent amounts
based on water hardness. Remember, you should
adjust the amount of detergent you use by small
amounts until you find the correct amount. Twelve
grains and higher is extremely hard water and
detergent alone may not be enough. You may need
to use a water softener to maximize the performance
of your dishwasher. Also, in areas with hard water
(9+) you may need to wash at lower temperatures to
prevent hard water deposits from forming in tank and
wash system. In hard water areas, both the dishes
and the machine can develop a white or gray film after
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Dishwashing
a while. If this happens, run the Heavy wash program
with high temperature and two tablespoons of citric
acid or commercially available dishwasher cleaner in
the detergent compartment (with no dishes in the
machine).
NOTE!
NOTE!
Dishwasher tablets
We recommend that you do not add prewash
detergent for the program Quick wash.
Use only dishwasher detergent! Liquid hand-washing
detergent must not be used as the foam that forms
prevents the dishwasher from operating effectively.
Halve the tablet if it is difficult to close the dispenser
lid. There is a risk that the detergent will not be
released properly if the lid is tight and cannot open
correctly.
NOTE!
NOTE!
If you use a dishwashing detergent with a rinse aid
additive, you should not fill the rinse aid dispenser.
This could cause a film on your dishes.
Dishwasher tablets are not recommended for short
programs (less than 75 minutes). Use powder or
liquid dishwasher detergent instead.
3-in-1/ All-in-one detergent
Read through the directions for these products
carefully. If anything is unclear, contact the detergent
manufacturer.
WARNING!
Children must be supervised – dishwasher detergent
is corrosive!
Recommended detergent amounts based on water hardness
Water hardness
Detergent amounts
Soft
(0-3 grains per gallon)
Prewash 1 teaspoon
Main wash 1 to 1-1/2 tablespoons
Medium
(4-8 grains per gallon)
Prewash 1 teaspoon
Main wash 1 to 2 tablespoons
Hard
(9+ grains*)
Prewash 1 teaspoon
Main wash 2 to 3 tablespoons
*12 grains and higher is extremely hard water.
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13
Dishwashing
4
5
Press the main power switch
and close the door
Normal wash
Use to wash normally soiled dishes, and even dishes
with dried leftovers, such as plates, serving dishes,
cups, glasses, and so on.
Select the program
Press the Program selector one or more times
until the desired program symbol lights.
Eco wash
Use when you want to save energy. For normally
soiled dishes.
Daily wash
A program suitable for day-to-day dishwashing. This
program can also clean dried leftovers, but is not
intended for burnt food, such as on oven dishes.
Quick wash
This program is used for glasses and porcelain that
is lightly soiled, such as coffee cups.
Heavy wash
Program for very dirty dishes, such as pans, casserole
dishes, and oven dishes. If these dishes do not
completely fill the dishwasher, you can add plates
and other dishes that can withstand a Heavy wash to
fill out the load.
14
Rinse & Hold
Use to rinse dishes while you wait for the dishwasher
to become fully loaded.
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4)
3)
2)
1)
1
2
1
Normal wash -
-
-
Normal wash
Eco wash
Quick wash
85
120
150
130
130
140
2
2
3
3
3
2
-
120
150
140
140
150
0:20
2:20
2:35
2:30
3:20
2:10
0.2
0.9
1.6
1.2
1.4
1.4
0:20
2:10
2:10
2:00
2:50
1:45
0.1
0.5
0.9
0.7
0.7
0.8
2.7
3.2
4.7
3.9
5.2
3.8
Rinse & Hold 0
1
0:06
0.01
0:06
0.01
0.9
Consumption values vary depending on the water supply temperature, the ambient temperature, the size of the load, the selected options, and more.
Connection to cold water, approx. 50 °F (10 °C).
Connection to hot water, approx. 120 °F (50 °C).
The energy label performance figures are based on this program.
0
2
-
Heavy wash
1
-
4)
1)
OpPreMain wash Number Final
Consumption values
of rins- rinse tem2)
3)
tions wash- (°F)
Cold water
Hot water
es
perature
es
Wash time
Energy
Wash time
Energy
Water consump(°F)
(approx.
(approx. kWh) (approx.
(approx. kWh) tion (gallon)
hours:minutes)
hours:minutes)
Daily wash
Program
Dishwashing
Program chart
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Dishwashing
6
Select options
NOTE!
To select an option, press one of the option
buttons. The field next to the button lights when
the option is activated. The available options depend
on the selected program. Once you have started the
program, the options you selected are saved for the
next time you use the same program.
High temperature
Activate this option for improved dishwashing results.
The machine then uses a higher temperature for the
main wash.
If you want to use the lower temperature, press until
the field next to the button turns off.
You can vary the temperature as shown below:
Heavy wash:
130 °F (55 °C)/ 160 °F (70 °C)
Normal wash: 130 °F (55 °C)/ 150 °F (65 °C)
Stopping or changing a program
If you want to change programs after starting the
dishwasher, open the door then press and hold Stop
for five seconds. Add more detergent if the lid of the
detergent dispenser has opened. Then choose a new
program, press Start, and close the door.
Do you want to add more dishes?
Open the door. The dishwasher stops automatically.
Add the dishes, close the door, and the dishwasher
resumes the program.
If the dishwasher is turned off using the
main power switch or due to a power
failure
Daily wash:
140 °F (60 °C)/ 150 °F (65 °C)
Quick wash:
85 °F (30 °C)/ 140 °F (60 °C)
If the program was not finished, the interrupted
program resumes when power is restored.
Eco wash:
120 °F (50 °C)/ 140 °F (60 °C)
NOTE!
During drying, the program is interrupted if the power
is cut or the door is open for more than 2 minutes.
Long dry
A higher temperature in the final rinse and a longer
drying phase improves the drying result if you activate
the Long dry option. This causes a slight increase in
energy consumption.
8
After dishwashing
Once the program has finished, "End" appears
on the display.
If you want a program with Short dry, press so that
the field next to the button turns off.
A buzzer also sounds at the end of the program. See
the section Settings, which describes how to change
this function.
7
Once the dishwasher has finished, it uses only
standby power. Turn off the dishwasher using the
main power switch if you want to completely cut the
power. Turn off the water supply valve after each use.
Press Start
The display flashes three times with the
remaining time to indicate that the program has
started. Close the door properly, otherwise the
dishwasher will not start. The display indicates
if the door is open.
16
If the machine does not start within 2 minutes of the
last button press, the display returns to showing the
last program run.
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Settings
Do as follows to open the settings menu:
1. Turn off the dishwasher using the main power switch. Wait about five seconds.
2. Then press the main power switch again. Wait until the numbers appear in the right-hand display
before continuing to the next step.
PROG
+
3. Within five seconds, press and hold the Program selector (wait for the audible signal confirming the
button press) and then immediately press the Long dry button without releasing the Program selector.
4. Keep the buttons pressed until the symbols for the Daily wash and Rinse & Hold programs start to
flash.
TIP!
Be sure to press right on the symbols, so as not to inadvertently activate any other button. Try
again if you fail to open the settings menu the first time.
Press to save the setting value and continue
to the next setting.
START
Current setting.
PROG
Display
STOP
Current setting value.
Press to browse between setting values.
You can now adjust the following settings:
Button
press
Options
(Off)
(On)
Settings
Description
Child lock
(button lock)
You can activate the child lock (button lock)
option to prevent children from starting the
dishwasher.
Press the High temperature and Long dry
buttons simultaneously to temporarily deactivate the button lock when you want to start
the dishwasher. The button lock is automatically reactivated after 2 minutes.
Press Start to save the setting value and continue to the next setting.
If you do not want to change any other settings, keep pressing Start to step through the entire settings
menu.
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Settings
Button
press
Options
(Off)
Settings
Description
Buzzer volume
The dishwasher uses a buzzer to indicate
when a program is finished or when a fault
has occurred.
(Low)
(High)
Press Start to save the setting value and continue to the next setting.
(Off)
Operation volume
(Low)
This sound is used to confirm each button
press.
(High)
Press Start to save the setting value and continue to the next setting.
(Low)
LCD contrast
For adjusting the contrast of the display.
(High)
Press Start to save the setting value and continue to the next setting.
(Off)
Rinse aid
(Low dosage)
(High dosage)
Press Start to exit the settings menu.
18
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Rinse aid dosage setting.
Time remaining
Once you have selected a program and options, the
display indicates how long the program took the last
time it was used.Once you have started the
dishwasher, the display indicates how much program
time remains. The remaining time is updated after the
water for the final rinse has been heated.
This may differ somewhat from time to time depending
on the temperature of the water supply, the amount
of dishes, the ambient temperature, and other factors.
While the program is running, the time counts down
and the remaining program time is shown on the
display. The remaining time is shown, for example,
as 1:15, which means the program will run for another
1 hour and 15 minutes.
NOTE!
During the first run of each program, the remaining
time displayed can be slightly misleading, as the
dishwasher is estimating the time. When you run the
program a second time, the dishwasher will calculate
the remaining time based on the previous duration
of the program.
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Care and maintenance instructions
The dishwasher tub is made of stainless steel and is
kept clean through normal use. However, if you have
hard water, limescale deposits may form in the
dishwasher. If this happens, run the Heavy wash
program with high temperature and two tablespoons
of citric acid or commercially available dishwasher
cleaner in the detergent compartment (with no dishes
in the machine).
1. Turn the handle counterclockwise once.
Spray arm
1x
2. Lift the pipe section straight up by the handle. Free
the coarse filter to clean the pipe section.
3. Remove and clean the fine filter.
4. Replace in reverse order. Check that the edges
seal properly when replacing the fine filter.
Pipe
section
Fine filter
Coarse filter
Coarse filter
The coarse filter traps larger food particles, which
cannot get past the drain pump. Empty the coarse
filter as necessary.
1. Lift the coarse filter by the handle.
2. Empty the coarse filter. Remember to replace it!
5. Lock the filter in place by turning the handle
clockwise to the stop position. The handle should
point straight out from the dishwasher.
Fine filter
Debris that collects on the fine filter is automatically
rinsed away during each wash. However, the fine filter
and its pipe section should be cleaned a couple of
times a year.
1x
NOTE!
The dishwasher must not be used without the filter
in place!
Dishwashing efficiency can be affected if the coarse
filter is incorrectly fitted.
20
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Care and maintenance instructions
Drain pump
NOTE!
The pump can be accessed from inside the
dishwasher.
1. Cut the power to the dishwasher by unplugging
the unit from the power outlet.
2. Remove the coarse filter and pipe section.
3. Remove the small yellow drain pump access cover
at the left of the bottom drain (see illustration
below).
Do not forget to reinstall the drain pump access
cover.
Lower spray arm
Holes and bearings can sometimes become blocked.
1. Pull the lower spray arm straight up to release it.
2. Remove any debris using a needle, toothpick, or
some other similar pointed device. The spray arms
also have holes underneath.
4. By inserting your finger into the hole, you can turn
the pump blades to release anything blocking the
pump.
5. Reinstall the access cover and filters.
6. Plug the machine in again.
Upper spray arm
The upper basket must be removed before the upper
spray arm can be released.
1. Pull out the upper basket and turn the basket catch
on each runner outward (see illustration). The
basket can now be removed.
If the dishwasher still does not start and a whirring
sound is heard, the overflow protection has been
triggered.
• Shut off the water.
• Unplug the unit from the power outlet.
• Call the Customer Care Center.
2. Loosen the upper spray arm in the same manner
as the lower spray arm and clean it.
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21
Care and maintenance instructions
Door
When cleaning the edge around the door, use only a
slightly damp cloth (with a little cleaner if necessary).
WARNING!
Do not use a spray bottle or the like around the door
lock. This is to ensure that water does not penetrate
the door catch and come into contact with the
electrical components.
22
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Rinse aid
Select dosage
Drying is faster if you use rinse aid. When the rinse
aid needs topping up, the above symbol lights on the
display.
The rinse aid dispenser can be adjusted between 0
(off) and 6.
Increase the rinse aid dosage:
• If the dishes have water marks.
Top up with rinse aid
Top up with rinse aid as follows:
1. Open the rinse aid compartment lid.
Reduce the rinse aid dosage:
• If the dishes have a sticky white/blue film.
• If the dishes are streaked.
• Heavy foaming. If you have very soft water, the
rinse aid can be diluted 50:50 with water.
Set the dosage
The section Settings describes how to set the rinse
aid dosage.
2. Carefully top up with rinse aid. Only add rinse aid
to the level marked max.
3. Wipe up any spilled rinse aid around the
compartment.
4. Close the lid firmly.
NOTE!
After topping up, it may take a while before the
symbol goes out.
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23
Error messages
Display
Type of fault
Action
Overfilling
Call the Customer Care Center.
Water outlet fault
See "Possible causes" in the chapter Troubleshooting.
Water inlet fault
Check that the water supply valve is on.
Inlet valve leakage
Turn off the water supply valve and call the
Customer Care Center
Turn off the machine with the main power switch and then turn it on again to clear the error message from the
display.
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Customer Care Center
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Troubleshooting
Problem
Possible causes
Action
The dishes are not clean.
The spray arms do not rotate.
Remove the arms and clean them.
Check that the dishes are not blocking
the spray arms.
Detergent is too old. Detergent is a
perishable product.
Avoid large packages.
Incorrect detergent dosage.
Dose according to water hardness. Far
too much or far too little detergent can
result in poor dishwashing results.
Dishwashing program too weak.
Select a higher temperature or a more
powerful program.
Dishes loaded incorrectly.
Do not cover dishes with large bowls
or lids. Avoid placing very tall glasses
in the corners of the baskets.
Glasses and cups have toppled over
during the program.
Load the dishes securely.
The filter is not correctly fitted.
Screw the filter firmly into place. See
the section Care and maintenance instructions.
Incorrect rinse aid dosage setting.
See the sections Rinse aid and Settings.
Too high temperature and/or too much
detergent can cause etching on crystal. Unfortunately, this cannot be repaired, only prevented.
Wash crystal at a low temperature and
with a conservative amount of detergent. Contact the detergent manufacturer.
The dishes have a sticky white/blue
film.
Rinse aid dosage setting too high.
Reduce the amount. See the sections
Rinse aid and Settings. If you have
very soft water, you may want to dilute
the rinse aid 50:50 with water.
Spots on stainless steel or silver.
Some types of food, such as mustard,
mayonnaise, lemon, vinegar, salt, and
dressings, can cause spots on stainless steel if left for too long.
Rinse off these types of food if not
starting the dishwasher immediately.
Or why not run the Rinse & Hold program?
Spots or films on the dishes.
All stainless steel can cause spots on Silver and stainless steel items should
silver if they come into contact during not come into contact during dishwashdishwashing. Aluminum can also
ing.
cause spots on dishes.
Spots left after washing.
Lipstick and tea can be difficult to wash Use a detergent with a bleaching
off.
agent.
Rattling sound when dishwashing.
The dishes are not correctly placed or Check that the dishes are placed sethe spray arms are not rotating.
curely. Spin the spray arms to make
sure they can rotate.
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25
Troubleshooting
Problem
Possible causes
Action
The dishwasher does not start.
You have forgotten to turn on the main Pressing the main power switch.
power switch.
The door is not properly closed.
Check.
A fuse/circuit breaker has been
tripped.
Check.
The plug is not plugged into the power Check.
outlet.
The water supply valve is turned off.
Check.
Overflow/leaks.
Check.
A whirring sound (the drain pump) is Turn off the water supply valve. Pull
heard from the dishwasher and does out the plug and call the Customer
not stop when the main power switch Care Center.
is turned off.
1 minute appears on the display.
The program is taking longer than esti- None. Next time the program is run,
mated.
the corrected time will be displayed.
Water remains in the dishwasher
above the filters.
Blocked drain hose.
Loosen the drain hose from where it
terminates. Check that no debris has
clogged the hose. Is the cone-shaped
part of the drain boot cut to the maximum size of the fitting where it attaches?
Kink in drain hose.
Check that the hose is free from kinks
and sharp bends.
The filters are blocked.
Clean the coarse and fine filters.
Debris in the drain pump.
Clean the drain pump. See the section
Care and maintenance instructions.
Dirt around the seals and in corners.
Clean with dish brush and low foaming
cleaner.
Bad odor in dishwasher.
Low temperature programs have been Run a program with a higher temperaselected for a prolonged period.
ture about once a month.
The dishes are not dry enough.
Drying power too low.
Activate the Long dry option.
The dishwasher is not fully loaded.
Fully load the dishwasher.
Rinse aid needs topping up or dosage Top up with rinse add or increase the
is set too low.
rinse aid dosage. See the sections
Rinse aid and Settings.
Open the door a little once the program
has finished.
26
Customer Care Center
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Troubleshooting
Problem
Possible causes
Action
Cannot close door.
The baskets are not correctly positioned.
Check that the baskets are correctly
positioned horizontally.
Check that the dishes are not blocking
the baskets from sliding properly into
place.
The touch buttons do not react when You have pressed the touch buttons
pressed.
too soon after opening the door.
Wait a moment then try again.
Dirt on the touch buttons.
Clean with a dry or slightly damp cloth.
Child lock (button lock) activated.
See the section Settings.
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27
Technical information
Information for test institute
Energy standard
USA:
Energy label
FTC, 10 CFR Part 430
Wash performance ANSI/AHAM DW-1-2005
CAN:
Energy label
CSA C 373-04
Program for test: Normal wash 130 °F (55 °C), No Options
Dosages during testing
Rinse aid dosage: 3
Loading for wash performance test
Upper basket with 10 place settings AHAM DW-1
Lower basket with 10 place settings AHAM DW-1
Technical data
Height:
32-1/4'' - 34'' (819-864 mm)
Width:
24" (610 mm)
Depth:
22-7/8" (581 mm)
Weight:
108 lb (49 kg)
Water pressure:
4.2–140 psi
Electrical connection:
See serial number tag and rating plate.
Rated power:
See serial number tag and rating plate.
1)
1) Weight can vary due to different specifications.
28
Customer Care Center
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Service
It is important to register your product warranty by logging onto "http://www.askousa.com/customer-care/registermy-appliance/" and filling out all required fields within 90 days from the date of purchase. After doing so, you
will be e-mailed a certificate that will extend the original warranty for one additional year. If you do not have access
to the internet, complete the warranty card included with the product and mail it to the address on the warranty
card within 90 days from the date of purchase. Cosmetic damage must be reported to your dealer within five
days from the date of purchase. After unpacking the washer, thoroughly check the unit for cosmetic damage.
For residential installations only
ASKO Appliances Inc. will pay for:
Length of warranty Two-Year Full
ASKO replacement parts and/or repair labor to correct
defect in materials or workmanship. Service must be
provided by an authorized ASKO service agent.
From date of purchase.
Third Year Full
ASKO replacement parts and/or repair labor to correct
Complete your product warranty registration online defect in materials or workmanship. Service must be
at "http://www.askousa.com/customer-care/register- performed by an authorized ASKO service agent.
my-appliance/" within 90 days from the date of purchase to extend the original warranty one additional
year. If you do not have access to the internet,
complete the warranty card included with the product
and mail it to the address on the warranty card
within 90 days from the date of purchase.
Lifetime
ASKO replacement parts (labor cost not included) for the
stainless steel tank if it exhibits a manufacturing defect
such as cracking or rusting through. Service must be
provided by an authorized ASKO service agent.
For non-residential installations One-year Full ASKO replacement parts and/or repair labor to correct
Warranty
defect in materials or workmanship. Service must be
provided by an authorized ASKO service agent.
From date of purchase.
Customer Care Center
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29
Service
Warranty
ASKO Appliances Inc. will not pay for:
How to contact ASKO Appliances
Inc.
1. Service calls to:
• Correct the installation of the appliance.
• Repair damage due to shipment, delivery,
installation, misuse or abuse.
• Instruct how to use the appliance.
• Replace house fuses or correct house wiring.
• Correct house plumbing, including drainage
problems related to improper installation.
• Clean or service air device in drain line.
Write to us at:
2. Repair and/or replacement parts for failure of
product if appliance is used for other than
home/residential use.
3. Damage resulting from accident, fire, floods, acts
of God, alteration, misuse, abuse, improper
installation, or installation not in accordance with
local electrical or plumbing codes.
4. Any shipping costs for parts during the limited
warranty period.
5. Replacement parts or repair labor costs for units
operated outside the continental United States.
6. Pickup and delivery. ASKO washers are designed
to be repaired in the home.
1-800-898-1879
ASKO Appliances Inc.
P.O. Box 940609
Plano, TX 75094-0609
www.askousa.com
Or contact our
Customer Care Center at
www.askousa.com
In no event shall ASKO Appliances Inc.
be responsible for any incidental or
consequential damages.
Some states will not allow the exclusion or limitation
of incidental or consequential damages, so this
exclusion or limitation may not apply to you. This
warranty gives you specific legal rights and you may
also have other rights which vary from state to state.
For warranty service, contact our
Customer Care Center at the number
listed below.
Before calling for service or contacting ASKO
Appliances Inc. regarding a warranty issue, make a
note of the model, type name, and serial number.
30
Customer Care Center
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Notes
Customer Care Center
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31
Quick guide
1
Load the baskets
Do not rinse dishes under running water before
loading them in the dishwasher. Simply scrape
off large food particles before loading the
dishwasher.
2
3
Add detergent
The detergent compartment has one smaller
compartment for the prewash and one for the
main wash.
Check that the spray arms can
rotate freely
4
5
6
Press the main power switch
and close the door
Select a program and any
options
Press Start
Item No.: 8090770. Rev. 03. We reserve the right to make changes.
32
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