Air-Con | 9000BTU | Operating instructions | Air-Con 9000BTU Operating instructions

Service Questions: Contact Soleus Air at (888) 876-5387
Sales Inquiries: Contact Sylvane at (800) 934-9194 or visit sylvane.com
Models
SG-TTW-09ESE-26
SG-TTW-12ESEZ-26
SG-TTW-09HC-26
SG-TTW-12HC-26
Electronic Through the Wall Air Conditioner
Operating Instructions
Contents
IMPORTANT NOTE TO THE OWNER ........................... 1
IMPORTANT NOTE TO THE SERVICER ....................... 1
Unit Features ................................................................ 1
Transportation Damage .............................................. 1
Unpacking The Unit ..................................................... 1
Operating Instructions ................................................. 1
Installation Instructions .............................................. . 2
Wiring .......................................................................... . 5
Air Conditioner Features.............................................. 6
Additional Things You Should Know..................... . 13
Normal Operating Sounds and Conditions ............... 13
Obtaining Service ........................................................ 13
Warranty.......................................................................... 14
WARNING
HIGH VOLTAGE!
Disconnect ALL power before servicing
or installing. Multiple power sources may
be present. Failure to do so may cause
property damage, personal injury, or death.
RECOGNIZE THIS SYMBOL AS A SAFETY PRECAUTION.
ATTENTION INSTALLING PERSONNEL
As a professional installer you have an obligation to
know the product better than the customer. This
includes all safety precautions and related items.
Remember, it is your responsibility to install the
product safely and to know it well enough to be able
to instruct a customer in its safe use.
Prior to actual installation, thoroughly familiarize
yourself with this Instruction Manual. Pay special
attention to all safety warnings. Often during
installation or repair it is possible to place yourself
in a position which is more hazardous than when
the unit is in operation.
Safety is a matter of common sense...a matter of
thinking before acting. Most dealers have a list of
specific good safety practices...follow them.
The precautions listed in this Installation Manual
are intended as supplemental to existing practices.
However, if there is a direct conflict between existing
practices and the content of this manual, the
precautions listed here take precedence.
Specifications
•
•
•
Noise level is measured at a distance of 3.28ft away from the front of the unit in cooling mode.
Power consumption is measured when the fan runs at the highest speed settings.
These specifications are for reference only. For actual data, please refer to the rating label on the unit.
Model Number
Power Supply (Ph/V/Hz)
Dehumidifying Capacity (Pt/Day)
Rated Cooling Capacity (BTU/Hr)
Rated heating Capacity (BTU/Hr)
Cooing Power Input (Watt)
Heating Power Input (Watt)
Rated Current Cooing (Amperage)
Rated Current Heating (Amperage)
EER
Air Flow (CFM)
Noise Level Indoor/Outdoor [dB(A)]
Product Dimensions WxDxH (Inch)
Product Weight (Lb)
Refrigerant
Energy Star
SG-TTW-09ESE-26
1/115/60
60
9,200
N/A
940
N/A
8.6
N/A
9.8
283/259/236
56/64
26" x 21.125" x 15.625"
75
R-410A
Yes
SG-TTW-09HC-26
1/230-208/60
60
9,200/8,900
11,000/9,000
940/910
3,500/2,900
4.4/4.7
15/14
9.8
271/247/224
56/64
26" x 21.125" x 15.625"
77
R-410A
No
SG-TTW-12ESEZ-26
1/115/60
81.6
11,800
N/A
1,260
N/A
11.6
N/A
9.4
283/259/236
56/64
26" x 21.125" x 15.625"
77
R-410A
Yes
SG-TTW-12HC-26
1/230-208/60
81.6
11,800/11,400
11,000/9,000
1,200/1,160
3,500/2,900
5.6/6.0
15/14
9.8
271/247/224
56/64
26" x 21.125" x 15.625"
79
R-410A
No
Operating Instructions
IMPORTANT NOTE TO THE OWNER
This equipment is to be serviced by professionally trained
personnel only. If this equipment is improperly installed,
adjusted or altered by an unqualified person, a safety
hazard may result.
IMPORTANT NOTE TO THE SERVICER
Read this manual and familiarize yourself with the specific
items which must be adhered to before attempting to
service this unit. The precautions listed in this manual
should not supersede existing practices but should be
considered as supplemental information.
Check the data specification plate and ensure the proper
voltage and current rating for the type of power plug on the
unit is available. DO NOT REMOVE THE GROUNDING
PRONG FROM THE POWER CORD.See Figure 1 for the
types of acceptable plugs. Do not use an extension cord
for the installation of this product.
Refer to the data
specification plate for electrical requirements.
Transportation Damage
All units are securely packed in shipping containers approved by the National Safe Transit Association.
The carton
should be checked upon arrival for external damage. If
damage is found, immediately make a written request for
inspection by the carrier’s agent.
120V
15 amp
240V
13 amp
240V
18 amp
Figure 1
In the event of damage:
1. Note on the delivery receipt any visible damage to
shipment or container.
2. Notify carrier promptly and request an inspection.
3. File the claim with the following supporting documents
within the six month statute of limitations.
a. Original Bill of Lading, certified copy, or indemnity
bond.
b. Original paid freight bill or indemnity.
c. Original invoice or certified copy, showing trade and
other discounts or reductions.
d. Copy of the inspection report issued by carrier’s
representative at the time damage is reported to the
carrier.
The carrier is responsible for making prompt inspection of
damage and for a thorough investigation of each claim.
The
distributor or manufacturer will not accept claims from
dealers for transportation damage.
Unpacking The Unit
1. Cut the carton banding and open the carton.
2. Remove the literature, hardware pack, upper styrofoam
shipping blocks, and styrofoam corner posts.
3. Remove the front assembly.
4. Lift the unit from the remaining carton.
5. Dispose of the cardboard and styrofoam at an approved
Recycle Center. Check all contents for damaged or
missing parts. In case of concealed damage, notify the
carrier as soon as possible—preferably within 5 days.
Refer to step 3 of theTransportation Damage section if
damage or missing parts are noted.
1
• LCDI or AFCI Power Cords - Underwrites Laboratories
and the National Electric Code (NEC) now require
power cords that sense current leakage and can open
the electrical circuit to the unit on units rated at 250
volts or less. In the event that unit does not operate,
check the reset button located on or near the head of
the power cord as part of the normal troubleshooting
procedure.
LCDI power Cord
VOLTAGE MEASUREMENTS
Before connecting the unit, measure the supply voltage.
Voltage must fall within the voltage utilization range given
in Table 1.
Operating Voltage
Unit Voltage
Rating
230/208
115
Voltage Utilization Range
Minimum
Maximum
187
253
103
126
Table 1
Operating Voltage
CHASSIS INSTALLATION
1. Remove front grille. See Figure A.
WARNING
To prevent electrical shock, property
damage, personal injury, or death, do not
remove grounding prong from plug. Follow
all operating instructions.
Lift up on
Filter Handle
Installation Instructions
To ensure that the unit operates safely and efficiently, it must
be installed, operated, and maintained according to these
installation and operating instructions and all local codes
and ordinances, or, in their absence, with the latest edition
of the National Electrical Code.The proper installation of this
unit is described in the following sections. Following the
steps in the order presented should ensure proper installation.
Figure A
The front grille can be removed for more thorough cleaning
SLEEVE INSTALLATION
or to make the model and serial numbers accessible. To
In order for condensate water to drain properly inside the unit, remove, pull the filter out and remove the two grille screws
.
the sleeve must be installed properly:
•
•
Level from right to left.
A slight downward pitch from the indoor side to the
outdoor side as shown in Figure 3.
Refer to the Installation Instructions supplied with the wall
sleeve for a complete description of the installation procedure.
Grille
Tab
NOTE: Wall sleeve (PBWS01A ) is not shipped with chassis
and must be purchased separately.
Inside
Outside
Wall
Sleeve
Level
1/4 Bubble
Tilt To
Outside
Pull the grille out from the bottom and lift up from the tabs
on the top of the case.
Outside
Wall
Figure 2
2. Remove the grounding screw and wire next to the
grounding symbol on right side of chassis control panel
(Figure 3). Attach other end of ground wire to the hole
in the bottom right side of the sleeve with #8 x 3/8” blunt
point sheet metal screw. The hole on the sleeve is
indicated by grounding symbol on the sleeve. Slide
chassis part of the way into the sleeve and reattach the
ground wire back to the hole on the right side on the
control panel area next to the grounding symbol.
2
Locking
Plate
Figure 3
3. Remove shipping pads inside air conditioner next to
compressor. (See Figure B.)
Figure C
6. If outlet is on the left side of the unit. route power cord
as shown in Figure D.
Remove
shipping
pads
Clamp
Figure B
4. Carefully slide the chassis into the sleeve. Ensure
that the ground wire is not pinched or in the path of the
condenser fan.
5. Loosen locking plate screw and rotate tab with tab
behind wall case flange (See Figure C) then tighten
locking plate screw.
3
Figure D
Power
Cord
To replace front grille:
Grille
Tab
EXHAUST AIR VENT
Figure 4
AIR DIRECTION:
Horizontal louvers on the front grille let you control the air
direction up and down.
Hook the tabs on the front grille even with the tabs on the
case and snap into place. Replace the screws and filter.
Refer to Page 4, Figure A.
VENT CONTROL AND AIR DIRECTION (See Figure E)
The vent control is located behind the front grille on the right
side of the air discharge area. When set at CLOSE only the
air inside the room will be circulated and conditioned. When
set at OPEN, some inside air is exhausted outside.
Locating
Hole
Locating
Hole
Screw Hole
Screw Hole
OPEN position
(Mesh end toward back)
CLOSE position
(Mesh end toward front)
Figure E
To open or close the vent:
1. Remove the front grille.
2. Remove the vent card screw.
3. Remove the vent card, turn it over and replace it by
locating rear hole in card over locating pin inside air
discharge and reattaching screw at front.
4
Remove the front grille to adjust the vertical louvers side-toside to direct the air left or right.
Wiring
Before wiring the unit, please review the following warnings
and cautions.
WARNING
To avoid the risk of electrical shock,
personal injury or death, do not service
this unit without first opening all
disconnects and/or removing the unit cord
set plug from the wall outlet.
WARNING
To avoid the risk of electrical shock,
personal injury, or property damage, do
not use an extension cord with this unit.
WARNING
To avoid the risk of fire, property damage,
or personal injury, use only copper
conductors.
DISCHARGE AIR GRILLE
WARNING
To avoid the risk of personal injury, wiring
to the unit must be properly polarized and
grounded.
WARNING
This air conditioner is not meant to provide
unattended cooling or life support for
persons or animals who are unable to react
to the failure of this product.
Figure 5
IMPORTANT NOTES:
1. The unit is equipped with a rubber-grommet-mounted
compressor. These grommets are factory set and
require no adjustment.
2. Obstruction to air flow must be checked and removed.
Check the indoor and outdoor grilles for obstructions.
The unit must be located where curtains, furniture, trees,
or other objects do not block air flow to and from the unit.
If air is obstructed and/or deflected back into the unit, the
air conditioner’s compressor may cycle on and off
rapidly. This could cause damage to the compressor.
5
The failure of an unattended air conditioner
may result in extreme heat in the conditioned
space causing overheating or death of
persons or animals. Take proper
precautions to avoid unattended operation.
Air Conditioner
Features
ELECTRONIC CONTROL OPERATING INSTRUCTIONS
Before you begin, thoroughly familiarize yourself with the control panel and
remote as shown below and all its functions. Then follow the symbol for the
functions you desire. The unit can be controlled by the touch pad alone or with the
remote.
LOWERS
TEMPERATURE
DISPLAYS
TEMPERATURE/TIME
OR TIME
RAISES
TEMPERATURE
OR TIME
TURNS UNIT
ON OR OFF
SETS FAN SPEED
SETS MODE
TIMER
SLEEP MODE
&22/81,7
LOWERS
TEMPERATURE
DISPLAYS
OR TIME
TEMPERATURE/TIME
RAISES
TEMPERATURE
OR TIME
TURNS UNIT
SETS FAN SPEED
ON OR OFF
SETS MODE
TIMER
SLEEP MODE
ELECTRIC HEATER UNIT
6
OPERATING THE REMOTE CONTROL
NOTE: Make sure there are no obstructions between the receiver on the A/C and the
remote control. Do not drop or throw the remote control. Do not allow water to get
inside the remote control and do not place the remote control in direct sunlight or a
place where it is very hot.
• Press the SLEEP button to turn SLEEP
mode on or off. SLEEP mode is set to
off automatically. When SLEEP mode is
selected the timer can be adjusted.
SLEEP mode is not available in Fan or
Auto mode.
• Press the FAN button to turn change the
FAN options. You can choose between
four speeds and auto mode. The fourth fan
option is only available in cooling, heating
and energy saver modes.
• Press the ON/OFF button to turn the
A/C on or off. When the unit is turned
off, the Timer and sleep functions will be
cancelled. The set temperature will be
saved.
• Press the MODE button to change the
operating mode. You can choose AUTO,
COOL, SAVE (energy saver), FAN only,
or HEAT. The temperature will not be
displayed when AUTO mode is selected.
• The swing button turns on louver
oscillation.
OPERATING THE REMOTE CONTROL
• Press the TIMER button when the unit
is off to set up the Auto-on timer. The
Auto-on time can be set between .5 24 hours. The icons “T-ON” and “H”
will flash for 5 seconds. Start selecting the time using the “+” and “-” buttons before the icons stop flashing.
The time will increase/decrease in .5
hour increments with each press of
the “+” or “-” buttons. To cancel the
Auto-on time, manually press the ON/
OFF button to turn the unit on.
• Press the TIMER button when the unit
• Press the “+” button to increase
the temperature when the unit is on.
Press and hold the “+” button for
more than 2 seconds to quickly
cycle through the temperature
options. Stop pressing the button
when the desired temperature is
displayed. The temperature cannot
be set in auto mode. Temperature
range: 61°F - 86°F.
• Press the “-” button to decrease
the temperature when the unit is on.
Press and hold the “-” button for
more than 2 seconds to quickly
cycle through the temperature
options. Stop pressing the button
when the desired temperature is
displayed. The temperature cannot
be set in auto mode. Temperature
range: 61°F - 86°F.
is on to set up the Auto-off timer.The
Auto-off time can be set between .5 24 hours. The icons “T-OFF” and “H”
will flash for 5 seconds. Start selecting the time using the “+” and “-” buttons before the icons stop flashing.
The time will increase/decrease in .5
hour increments with each press of
the “+” or “-” buttons. To cancel the
Auto-off time, manual press the ON/
OFF button to turn the unit off.
• Once the Auto-on or Auto-off time is
set, the “T-On” or “T-Off” and “H” will
blink for 2 seconds. After 2 seconds
the set temperature will be displayed.
Air Conditioner
Features
Guide for operation- General operation
1. To power on the unit, press the ON/OFF button. The unit will start to run. (Note: When
it is powered off, the louvers will close automatically.)
2. Press MODE button, select desired running mode, or press COOL or HEAT
mode to enter into the corresponding operation directly.
3. Press the + or - button to set the desired temperature. (It is unnecessary
to set the temp. in AUTO mode.)
4. Press the FAN button to set fan speed. Select AUTO, FAN 1, FAN 2,
FAN 3 or FAN 4.
5. Press the SWING button to select the swing function.
Guide for operation- Optional operation
1. Press SLEEP button, to set sleep.
2. Press TIMER button, to set the scheduled timer on or timer off.
Introduction for special function
★ About AUTO RUN
When AUTO RUN mode is selected, the set temperature will not be displayed on the
LCD. The unit will display the room temperature and automatically select the
operating mode based on the current room temperature.
★ About LOCK
When the unit is on or off, hold "+" and "-" key simultaneously to lock and
unlock the keypad. When locked, the display will show the LOCK icon, in which case the
lock icon will flash three times when a key is pressed. After the keypad is unlocked, the
lock icon on the display will disappear. When the unit is on, the default is unlock.
★ About switch between Fahrenheit and Centigrade
When the unit is off, hold "-" and "MODE" keys simultaneously to switch between
℃ and ℉.
Changing batteries and notices
1.Slightly press the cover clip to take out the back cover of
remote control.(As shown in figure)
2. Take out the old batteries. (As show in figure)
3. Insert two new AAA batteries, and pay attention to the polarity.
(As shown in figure)
4. Attach the back cover of the remote control. (As show in figure)
★ NOTE:
● When changing the batteries, do not use old or different batteries,
otherwise, it can cause the remote control to malfunction.
● If the wireless remote control will not be used for a long time, please
remove the batteries to prevent leakage that could damage the
remote control.
● The operation should be in its receiving range.
● It should be placed at where is 1m away from the TV set or stereo sound sets.
● If the remote control is not operating normally, remove the batteries
and reinsert after 30 seconds. Replace the batteries if the remote is not responsive.
6
Air Conditioner Features (continued)
YOU WILL SEE:
TO TURN UNIT ON:
DO THIS:
PRESS ON/OFF
BUTTON
TO CHANGE
TEMPERATURE SETTING:
YOU WILL SEE:
DO THIS:
PRESS TO RAISE
PRESS TO LOWER
Note: Tap or hold either up(^) or down(v) button until the desired temperature is seen on display. This temperature will be
automatically maintained anywhere between 61F (16° C) and 86F (30° C) for both cooling and heating modes.
If you want the display to read the actual room temperature, select the Fan Only mode.
TO CHANGE FAN SPEEDS:
LIGHT ON
YOU WILL SEE THE
SPEED CHOSEN:
LIGHT ON
YOU WILL SEE:
DO THIS:
PRESS FAN SPEED
BUTTON
SELECT SPEED
TO USE AUTO FAN FEATURE:
DO THIS:
PRESS FAN
SPEED BUTTON
SELECT
AUTO FAN
Note: AUTO fan speed automatically sets the speed to provide optimum comfort according to the room temperature.
If the room needs more cooling, the fan speed will automatically increase. If the room needs less cooling, the fan speed
will automatically decrease. Auto fan speed cannot be used when in the Fan Only mode.
10
Air Conditioner Features
(continued)
TO OPERATE ON FAN ONLY:
LIGHT ON
YOU WILL SEE :
DO THIS:
PRESS
MODE BUTTON
CHOOSE
FAN ONLY
Note: Use this function only when cooling is not desired but room air circulation is needed. You can choose any fan speed you prefer,
EXCEPT AUTO FAN. During this function, the display will show the current room temperature, not the set temperature.
TO USE THE
ENERGY SAVER FEATURE:
LIGHT ON
YOU WILL SEE :
DO THIS:
PRESS
MODE BUTTON
CHOOSE
ENERGY SAVER
Note: In this mode, the fan will continue to run for a short time after the compressor cycles off.
TIMER-DELAY
START/STOP FEATURE:
YOU WILL SEE
THE TIME CHOSEN:
FIRST DO THIS:
PRESS TIMER BUTTON
THEN
DO THIS:
PRESS TEMP/TIMER
BUTTON
Note 1: For Auto Off, the unit must be in the ON position.
LIGHT ON
Note 2: For Auto On, the unit must be in the OFF position.
To adjust timer setting, tap or hold the UP arrow (^) or DOWN arrow (v) to change the delay time by 0.5 hour increments up to 10 hours,
then by 1 hour increments up to 24 hours. The unit will count down the time remaining until start (8, 7.5, 7, etc.). After
setting the Timer, the unit will enter into Timer mode after 5 seconds, and the Timer light will turn on. In Timer mode:
The set temp and fan speeds will be saved; The LED displays the set temperature, not the current room temperature.
Press the Timer once, and the LED will display remaining time of set time, LED return to set temperature by 5 seconds;
When in Fan Only mode, LED will display the room temperature, not display set temperature.Turning the unit "ON" or
"OFF" will cancel the Auto ON/OFF function. The Auto ON/OFF feature will work until the unit either starts
or stops. Once this happens the timer will need to be reset.
YOU WILL SEE:
COOLING FEATURE (on some models) :
DO THIS:
PRESS
MODE BUTTON
SELECT COOL
Note:This feature can be used with any combination of FAN Speeds, Timer, or Sleep Modes. When in the “Cool” Mode, the fan will
run continuously when cooling is needed. The temperature will automatically be maintained anywhere between 61°F (16°C) and 86°F
(30°C). When the set room temperature is reached, the fan will cycle off and on to circulate and sample the room air. If the air conditioner
is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting, it may take approximately 3 minutes
for the compressor to start and cooling to begin.
11
Air Conditioner Features
(continued)
YOU WILL SEE:
HEATING FEATURE (on some models) :
DO THIS:
PRESS
MODE BUTTON
SELECT HEAT
Note: This feature can be used with any combination of FAN Speeds, Timer, or Sleep Modes. When in the “Heat” Mode, the
fan will run continuously while heat is needed. The temperature will automatically be maintained anywhere between 61°F
(16°C) and 86°F (30°C). When the set room temperature is reached, the fan will cycle off and on to circulate and sample
the room air.
YOU WILL SEE :
SLEEP FEATURE :
DO THIS:
PRESS
MODE BUTTON
SELECT SLEEP
Note: Press this button, Sleep On and Sleep Off can be selected. When the unit is on,Sleep Off is defaulted. After the unit is shut
off, the Sleep function is canceled. If the unit is in Cool or Energy Saver Modes, and the Sleep Mode is set, the SET TEMP. will
increase 2*F in 1 hour and 4*F in 2 hours. If the unit is in Heat Mode, and Sleep Mode is set, the SET TEMP. would decrease 2*F
in 1 hour and 4*F in 2 hours.
TO TURN UNIT OFF :
YOU WILL SEE:
DO THIS:
PRESS
ON/OFF BUTTOT
FAULT CODES
If the display reads “F1”
a sensor has failed.
If the display reads “F2”
a sensor has failed.
If the display reads “F4”
a sensor has failed.
If the display reads “FJ”
a sensor has failed.
12
ADDITIONAL THINGS YOU SHOULD KNOW
Now that you have mastered the operating procedure, here are more features in your control that you should know.
�
�
�
�
The Remote Control will operate all the control panel features, follow the same instructions.
!
The "Cool "circuit has an automatic 3 minute time delayed start if the unit is turned off
and on quickly. This prevents overheating of the compressor and possible circuit
breaker tripping. The fan will continue to run during this time.
!
The control will maintain any set temperature between 60F and 90F degrees (cooling), 55F and 80F (heating).
The control is capable of displaying temperature in degrees Fahrenheit or degrees Celsius. To convert from
one to the other, press and hold the Up and Down Temperature Selection Pads at the same time for 3
seconds.
COMPRESSOR
The compressor is hermetically sealed, permanently lubricated and requires no additional oiling.
Normal Operating Sounds and Conditions
POPPING OR GURGLING SOUNDS
This sound is the refrigerant traveling through the lines.This
is a normal sound which may be heard for a few seconds after
the unit shuts off.
FRONT PANEL AND GRILLE
The front panel and grille can be cleaned with a mild soap
or detergent. Do not use hydrocarbon-based cleaners (e.g.
acetone, benzene, naphtha, gasoline, etc.) to clean the front WATER TRICKLING SOUNDS
This sound is produced by the water as it is picked up and
panel or grille.Use care when cleaning the control area.
Do
run over the coils.This procedure improves the efficiency of
not use an excessively wet cleaning cloth.
the unit and helps with water removal.
SCHEDULED MAINTENANCE
To achieve continuing top performance and high efficiency,
a regular cleaning/inspection schedule must be established.
Maintaining this schedule can be accomplished by either a
local maintenance staff or an authorized servicer and must
follow the instructions described in this manual.
• If the unit is operated in a dusty climate, dust may
collect in the basepan and clog the condenser coil.It is
advisable to remove the unit from the sleeve and thoroughly clean the basepan and condenser coil on a
periodic basis.
• If the unit is installed ocean side or in a corrosive
atmosphere, its life may be greatly reduced by the
corrosive environment. Under these conditions, the unit
should be removed from the sleeve and completely
cleaned once a year. At that time any scratches or
blisters on the painted surfaces should be sanded and
repainted.
OUTDOOR COIL CLEANING
The coils on the outdoor side of the air conditioner should be
checked regularly. For cleaning outside coil, remove the 6
screws that mount the condenser coil top cover to condenser
shroud.
13
WATER DRIPPING
Water will collect in the basepan during high humidity days.
STARTING DELAY
You may notice a short delay in the startup if you try to restart
the unit too soon after turning it off or if you adjust the
thermostat right after the compressor has shut off. This
delay protects the compressor.
Obtaining Service
In the unlikely event this unit requires repair or servicing
beyond what is covered in this manual, contact an authorized service organization.
To obtain an authorized servicer, contact your sales representative or agency.
Service Questions: Contact Soleus Air at (888) 876-5387
Sales Inquiries: Contact Sylvane at (800) 934-9194 or visit sylvane.com
WARRANTY
One Year Limited Warranty
Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects
in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year
from the date of original retail purchase in the United States.
If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
• Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in
material or workmanship.
• Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions
in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus International Inc.
• Freight and Insurance cost for the warranty service.
• Filter and Accessories
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, salvaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.
For Technical Support and Warranty Service
Please Call (888) 876-5387
Or Write To:
Soleus International, Inc.
20035 E. Walnut Dr. N.
City of Industry, CA 91789
www.soleusair.com
www.soleusgreen.com
www.greeusa.com
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