VTech | t2415 | Operating instructions | VTech t2415 Operating instructions

Cordless Telephone System
With Caller ID
t 2415
Caller ID/call waiting*
90 Name and number
caller ID memory
Voice mail waiting indicator**
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen
sink or swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf, or
stand. The product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the Base Unit and Handset are
provided for ventilation. To protect them from overheating, these openings
must not be blocked by placing the product on a soft surface such as a bed,
sofa or rug. This product should never be placed near or over a radiator or
heat register. This product should not be placed in any area where proper
ventilation is not provided.
7. This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply in your
home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product
where the cord may have anyone walking on it.
9. Never push objects of any kind into this product through slots in the Base or
Handset as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.
10. To reduce the risk of electric shock, do not disassemble this product, but
take it to an authorized service facility. Opening or removing parts of the
Base or Handset other than specified access doors may expose you to
dangerous voltages or other risks. Incorrect reassembling can cause
electric shock when the product is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
12. Unplug this product from the wall outlet and refer servicing to an authorized
service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
1
Important Safety Instructions
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions, as improper adjustment of other controls may result in
damage and often requires extensive work by an authorized technician
to restore the product to normal operation.
E. If the product has been dropped and the Base and/or Handset has been
damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm.
There is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the Handset of your telephone next to your ear when it is in normal
talk mode.
2
Before You Begin
Enhanced 2.4GHz Technology - Dual Band transmission combines the best of 2.4GHz
and 900MHz technologies, providing enhanced performance over standard cordless
telephones.
Parts Check List
1.
2.
3.
4.
Base Unit
Handset
Base AC Power Adaptor
Telephone Line Cord
5.
6.
7.
8.
Battery
Belt Clip
User’s Manual
Base Wall Mounting Bracket
To purchase replacement batteries, call VTech Communications, Inc. at
1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at
1-800-267-7377.
Handset
Battery Pack
Base Unit
Base Wall
Mounting Bracket
Belt Clip
User’s Manual
Telephone Line Cord
Base AC Power Adapter
3
Getting Started
Installation
Before You Install
1. Choose a location for the Base near an electrical outlet and a telephone
jack. This phone requires a modular telephone jack and a standard
electrical outlet (110V AC) not controlled by a wall switch.
2. Install the Handset battery. Use only VTech batteries.
a) Remove battery
compartment cover by
pressing on the indentation
and sliding downward.
b) Align the two holes in the plug with the
socket pins, then snap the plug into place.
c) Place the battery in the compartment
with the wires in the lower right corner.
Angle the top of the battery under the top
claws first, then snap the bottom of the
pack in. Place the wires under the guide,
located below the battery.
d) Replace the battery compartment cover.
3. Attach the Belt Clip to the Handset (optional).
To Attatch
To Remove
NOTE: Install the Base Unit away from electronic equipment, such as personal
computers, television sets or microwave ovens. Avoid excessive heat, cold, dust
or moisture.
4
Table/Desk Installation
Connect the
Power Cord
Standard electrical outlet
Connect the
Telephone
Line Cord
Modular telephone jack
4. Charge the Handset Battery
Place the Handset in its Base. Charge the battery at least for 12 hours before using your
telephone for the first time.
5. Check for Dial Tone
After the battery is charged, pick up the Handset and press PHONE. You should hear
a dial tone.
6. Set the Dial Mode
If you have touch tone service, the phone is ready to use as soon as the battery is
charged. If you have pulse (rotary) service, you’ll need to change the dial mode.
• Make sure the Handset is off. Press PROG.
• Press or until the screen displays DIAL MODE: and the current selection.
• Press SEL. The current setting blinks.
• Press or to select TONE or PULSE.
• Press SEL or PROG to save the displayed mode.
7. Set Date and Time
If you subscribe to Caller ID service, the date and time will be set automatically with the
first incoming call. If you do not have Caller ID service, you can set the date and time
manually:
• Make sure the Handset is off. Press PROG.
• Press or until DATE/TIME is displayed. Press SEL.
or
until the screen displays the correct month.
• The month is flashing. Press
Press SEL.
or
until the screen displays the correct day.
• The day is flashing. Press
Press SEL.
or
until the screen displays the correct hour.
• The hour is flashing. Press
Press SEL.
or
until the screen displays the correct minute.
• The minute is flashing. Press
Press SEL.
or
to choose between AM or PM.
• AM or PM is flashing. Press
Press SEL.
8. Set Language
• Press PROG.
• Press
or
until LANGUAGE is displayed.
or
• Press SEL. The current setting blinks. Press
ESPANOL or FRENCH.
• Press SEL to select displayed language and exit.
5
to displays ENGLISH,
Getting Started
Installation
Getting Started
Installation
Wall Installation
The wall mount bracket is designed for use on standard wall mount plates only.
1. Run the power and telephone line cords through the slots in the bracket,
then connect them to the jacks located on the underside of the Base.
2. Plug the AC adapter into an electrical outlet. If the battery pack has not been previously
charged, place the Handset in its Base, and allow it to charge for 12 hours.
3. Connect the telephone line cord to the wall jack.
4. Line up the tabs on the wall mount bracket with the slots on the bottom of the Base
Unit. Snap the bracket firmly in place.
5. Mount the Base on the wall. Position the Base Unit so the mounting studs will fit into
the holes on the wall mount bracket. Slide the Base Unit down on the mounting studs
until it locks into place.
6
Telephone Operation
Handset Operation
Answer a Call
Press any key
except OFF.
Handset Volume
Adjust the volume while
on a call. A double beep
will sound when you
reach the maximum or
minimum setting.
Hold
Press to put a call
on hold. Press again
to release hold.
-ORLift the Handset of
an extension.
Make a Call
Press PHONE, then dial
the number.
-ORDial the number (use
to backspace and
correct digits), then
press PHONE to call.
End a Call
Press OFF.
-ORPlace Handset
in its Base.
Exit
programming
Cancel a Page
Flash/Call Waiting
If you have Call Waiting
service, a beep will sound
when someone calls while
you're on a call. Press
PHONE/FLASH to put the
current call on hold and take
the new call. Press this
button at any time to switch
back and forth between
calls.
Channel
Switch to a clear channel
while on a call.
Delete
While Handset is in idle mode,
press and hold to delete all
records in the Call Log.
When viewing the Call Log,
press to delete the current
record displayed.
Redial
Press PHONE, then press
REDIAL/PAUSE to call the last
number dialed.
-ORPress REDIAL/PAUSE, then
press PHONE to call the last
number dialed.
Press REDIAL/PAUSE twice to
delete the last number dialed.
Program
Enter programming
mode with Handset
idle (on hook).
7
Pause
Press REDIAL/PAUSE to inset
a pause when entering numbers.
Basic Operation
Select
Use SEL in conjunction
with PROG during
Handset programming.
Telephone Operation
Base Operation
Message Waiting Indicator
Basic Operation
If you subscribe to telephone
company voicemail with a visual
message waiting signal, this
light flashes, and MESSAGES
WAITING displays on the
Handset screen, when you have
voicemail waiting.
Page/Handset Locator
Press to page the Handset. Press
again, press OFF on Handset, or
place Handset in it’s Base to
cancel the page.
In Use/Charging Indicator
• Flashes in unison with the ring
of an incoming call.
• Flashes slowly when the Handset
is in use.
• Flashes rapidly when a call is
on hold.
• Glows steadily when the Handset
is charging.
Handset Ringer Style/Battery Save
You can select from four different Handset ringer styles, or turn the ringer off and
extend the battery life.
1. Make sure the Handset is OFF.
2. Press PROG.
3. Press or until the screen displays RINGER: and the current selection.
4. Press SEL. The current setting blinks, and you will hear a sample of the ring.
5. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of
each ring.
6. Press SEL to choose the displayed ringer setting.
8
Telephone Operation
Temporary Tone Dialing
If you have pulse (rotary) service only, you can change from pulse to touch tone
dialing during a call by pressing *TONE. This is useful if you need to send touch
tone signals for access to telephone banking or long distance services.
1. Dial the number.
2. Press *TONE. Buttons pressed after this send touch tone signals.
3. After you hang up, the phone automatically returns to pulse (rotary) service.
Message Waiting
Voice messaging is subscription service, available through most service
providers, for a monthly fee. Contact your local telephone company for more
information.
When a caller leaves a message in your voice mailbox, the MESSAGE light on
the Base Unit will flash. In addition, the Handset will display:
MESSAGES
WAITING
Clear Message Waiting Alert
1. Press PROG.
2. Press
or until screen displays MESSAGES WAITING.
3. Press SEL, the screen displays:
LIGHT
OFF?
YES
4. Press
or
to change from YES or NO.
5. Press SEL to choose the desired setting. You’ll hear a confirmation one.
9
Basic Operation
Your t 2415 is designed to work with most local and regional telephone
service provider's voice messaging systems, providing alerts on both the
Handset and Base Unit when new messages come in.
Display Screen Messages
Basic Operation
Screen Displays:
When:
** RINGING **
There is a call coming in.
CONNECTING...
The Handset is waiting for a dial tone.
PHONE ON
The Handset is in use.
SCANNING...
The Handset is changing to another of the 30
channels available.
** PAGING **
The Base is paging the Handset.
HOLD
There is a call on hold.
BATTERY LOW
The Battery needs to be recharged.
NO CONNECT
Displays and a sad tone sounds when the Base
power is off and PHONE is pressed.
Displays and a sad tone sounds when Handset
is out of range and an attempt to dial is failed.
MESSAGES WAITING
You have been alerted by the telephone
company that you have received new voicemail.
10
Speed Dial
You can store up to 9 telephone numbers with names (up to 15 characters and 24 digits
in each location) you dial frequently into the Speed Dial memory locations you assign (1
through 9). You can also store telephone numbers with names alphabetically in the
directory. See Telephone Directory (on page 13) for instructions.
NOTES:
• The entries you store in Speed Dial memory will be marked with 01 through
09 in the telephone directory.
• Press OFF at any time to exit memory dial mode.
Store a Number/Name in Speed Dial
1. Press PROG on the Handset.
or
until the screen displays SPEED DIAL.
2. Press
3. Press SEL. The screen displays ENTER 1-9.
and you cannot store a new number until you delete a record in speed dial memory or
telephone directory.
4. Press the key (1 through 9) for the memory location you wish to store this entry.
The screen displays ENTER NAME.
NOTE: If the location is not empty, your new entry will be stored in place of the old
and the first entry will be deleted. Take caution to not save over entries you do
not wish to delete from speed dial memory.
5. Using the chart below, enter up to 15 characters for the name you’re storing
with the number. Use
to backspace and make corrections; use
to
advance and add a space.
Dial Key
1:
2:
3:
4:
5:
6:
7:
8:
9:
0:
*:
#:
1
1
A
D
G
J
M
P
T
W
0
*
&
Presses
2 3 4 5 6
B
E
H
K
N
Q
U
X
C
F
I
L
O
R
V
Y
2
3
4
5
6
S
8
Z
’
,
-
7
9
.
11
#
Basic Operation
NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds,
Speed Dial
Basic Operation
6. When you finish entering the name, press SEL or PROG. The screen displays
ENTER NUMBER.
to backspace and make corrections.
7. Enter the telephone number. Use
Press REDIAL/PAUSE to store a pause in the dialing sequence.
-ORPress REDIAL/PAUSE to display the last number dialed from this phone.
8. Press SEL or PROG to store your entry. The screen displays DISTINCT
RING? and the current setting.
9. Press or
to change the setting. Choose Y (for yes) if you wish the phone
to alert you to calls from this number by changing to a distinctive ringing
pattern after the first ring. Choose N (for no) for a normal ringing pattern.
10. Press SEL or PROG to confirm your selection. If you chose Y, a D will be
displayed with the entry.
Edit a Number/Name Stored in Speed Dial
1. Press and hold the memory location key (1 through 9) of the entry you wish to edit.
2. When the screen displays the entry you want to edit, press SEL. EDIT will be
flashing.
SPEED EDIT ERASE
800-595-9511
01
3. Press SEL. The screen displays the name and number. The cursor appears
,
and the dial pad keys to edit the name.
at the end of the name. Use
Press SEL to move on to edit the number. Use
to backspace and make
corrections. Press SEL to move to edit the distinctive ring setting.
4. Press SEL to save the edited information
Delete a Number/Name Stored in Speed Dial
1. Press and hold the memory location key (1 through 9) of the entry you wish to
delete.
2. When the screen displays the entry you want to delete, press SEL. Then
until ERASE flashes.
press
SPEED EDIT ERASE
800-595-9511
01
3. Press SEL. The screen displays ERASE NO YES and the number.
until YES flashes.
4. Press
5. Press SEL.You will hear a confirmation beep.
12
Speed Dial
Dial a Speed Dial Number
1. Press and hold the memory location key (1 through 9) of the entry you wish to
dial.
2. Press PHONE to dial the displayed speed dial number.
Reassign Locations in Speed Dial
SPEED EDIT ERASE
800-595-9511
01
3. Press SEL. The screen displays ENTER 1-9.
4. Press the keys (1 through 9) to reassign this entry into another speed dial
memory location. You will hear a confirmation beep.
13
Basic Operation
1. Press and hold the memory location key (1 through 9) of the entry
you wish to reassign.
2. When the screen displays the entry you want to reassign, press SEL.
Then press
until SPEED flashes.
Telephone Directory
Your t 2415 can store 50 (including the nine Speed Dial entries) telephone
numbers with names (up to 15 characters for the name and 24 digits for the
number in each location).
NOTE: Press OFF at any time to exit directory.
Basic Operation
Store a Number/Name in the Directory
1. Press PROG. The screen displays DIRECTORY.
2. Press SEL. The screen displays ENTER NAME.
3. Using the chart below, enter up to 15 characters for the name you’re storing
with the number. Use
to backspace and make corrections; use
to
advance and add a space.
Dial Key
Dial Key
1:
2:
3:
4:
5:
6:
7:
8:
9:
0:
*:
#:
1
1
1
A
D
G
J
M
P
T
W
0
*
&
Presses
Presses
2 3 4 5 6
2 3 4 5 6
B
E
H
K
N
Q
U
X
C
F
I
L
O
R
V
Y
2
3
4
5
6
S
8
Z
’
,
-
7
9
.
#
4. When you finish entering the name, press SEL or PROG. The screen displays
ENTER NUMBER.
to backspace and make corrections.
5. Enter the telephone number. Use
Press REDIAL/PAUSE to store a pause in the dialing sequence.
-ORPress REDIAL/PAUSE to display the last number dialed from this phone.
6. Press SEL or PROG. The screen displays DISTINCT RING? and the current
setting.
to change the setting. Choose Y (for yes) if you wish the phone
7. Press or
to alert you to calls from this number by changing to a distinctive ringing
pattern after the first ring. Choose N (for no) for a normal ringing pattern.
14
Telephone Directory
8. Press SEL or PROG to confirm your selection. If you chose Y, a D will be displayed
with the directory entry.
NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds,
and you will not be able to store a new number until you delete a stored entry.
SPEED EDIT ERASE
800-595-9511
01
4. Press SEL. The screen displays the name and number. The cursor appears at
the end of the name. Use , and the dial pad keys to edit the name. Press
SEL to move on to edit the number. Use to backspace and make corrections. Press SEL to move on to edit the distinctive ring setting.
5. Press SEL to save the edited information.
Delete a Number/Name Stored in the Directory
1. Press (DIR). The screen displays DIRECTORY.
2. Press
or
to scroll alphabetically through entries in the directory.
-ORPress the dial pad key for the first letter of the entry you want to delete.
3. When the screen displays the entry you want to delete, press SEL. Then
until ERASE flashes.
press
SPEED EDIT ERASE
800-595-9511
01
4. Press SEL. The screen displays ERASE NO YES and the number. The current
choice flashes.
5. Press
until YES flashes.
6. Press SEL. You’ll hear a confirmation beep.
15
Basic Operation
Edit a Number/Name Stored in the Directory
1. Press
(DIR). The screen displays DIRECTORY.
2. Press
or
to scroll alphabetically through the entries stored in the directory.
-ORPress the dial pad key for the first letter of the entry you want to edit.
3. When the screen displays the entry you want to edit, press SEL. EDIT flashes on
the screen.
Telephone Directory
Dial a Number from the Directory
1. Press
2. Press
(DIR). The screen displays DIRECTORY.
or
to scroll alphabetically through entries stored in directory.
-ORPress the dial pad key for the first letter of the entry you want to dial.
3. When the number you want to dial is displayed, press PHONE.
Move a Number/Name to the Speed Dial Memory
Basic Operation
1. Press (DIR). The screen displays DIRECTORY.
2. Press
or
to scroll alphabetically through directory.
- OR Press the dial pad key for the first letter of the entry you want to move.
3. When the screen displays the entry you want to move, press SEL. Then press
until SPEED flashes.
SPEED EDIT ERASE
800-595-9511
01
4. Press SEL. The screen displays ENTER 1-9.
5. Press the key (1 through 9) to move this entry from the normal directory to
the Speed Dial memory and assign the memory location. You will hear a
confirmation beep. A memory location number (01 through 09) will be
displayed with this entry.
16
Caller ID Operation
Caller’s name
L
AM
5/01 5:40PM
Date of call
NEW
OLD
Time of call
28
Party has called
2 or more times
Caller’s
telephone
number
Position of call
in call history
About Call History (Caller ID)
Your t 2415 can store up to 90 calls in its Caller ID memory. The most recent call
will have the highest number. When the memory is full, the oldest call will be
deleted to make room for new incoming call information.
If you answer a call before the information appears on the screen, it will not be in
the call history.
Review Call History
1. Press (CID) to view call history.
or to scroll through records in call history.
2. Use
NOTE: Press OFF at any time to exit call history.
Delete Records from Call History
Delete a Specific Call:
1. Locate the record you want to delete from call history.
2. Press DELETE. You’ll hear a confirmation beep.
Delete All Calls:
1. With the Handset in idle (OFF) mode, press and hold CHAN/DELETE. The
screen displays ERASE ALL NO YES. The current choice flashes.
2. Press until YES flashes.
3. Press SEL. You’ll hear a confirmation beep.
17
Basic Operation
Long distance call
VTECH*
800-595-9511
Caller ID Operation
Dial a Displayed Number
1. Locate the record in call history that you want to dial.
2. If you wish to change how the number is dialed, press #. The screen displays
alternate dialing sequences available for this call (area code + number;
1 + area code + number; number only; 1+ number).
3. Press SEL. DIAL flashes on the screen.
DIAL PROGRAM
800-595-9511
Basic Operation
5/01 5:40PM
4. Press SEL again. The number is automatically dialed.
- OR When the number is correctly displayed for dialing, press PHONE.
Store a Call History Record in the Directory
1. Locate the record in the call history you want to store in the directory.
2. If you wish to change how the number is stored, press #. The screen displays
alternate dialing sequences available for this call (area code + number;
1 + area code + number; number only; 1+ number).
3. Press SEL, then press
until PROGRAM flashes.
DIAL PROGRAM
800-595-9511
5/01 5:40PM
4. Press SEL three times. The screen displays:
DISTINCT RING? N
800-595-9511
5. Press or to select Y or N for distinctive ringer.
6. Press SEL. You will hear a confirmation beep. If you choose Y in step
five a D will be displayed with the directory entry.
18
Caller ID Operation
Display Screen Messages
Screen Displays:
When:
The other party is blocking name and/or number
information.
UNKNOWN
Your phone company is unable to receive
information about this caller’s name and/or number.
* (after the name)
This caller has called you more than once.
Basic Operation
PRIVATE
19
Batteries
Battery Care and Maintenance
• Maximum talk time on a fully charged battery is approximately 6 hours.
Maximum standby time is 7 days.
• The Battery needs charging when:
— A new battery is installed in the Handset.
— The phone beeps twice every five seconds.
BATTERY
— The screen displays BATTERY LOW and the
low battery icon.
•
Basic Operation
•
•
LOW
Place the Handset in its Base so the CHARGING light turns on. The Battery
is typically fully charged in 12 hours.
You can keep the battery fully charged by returning the Handset to its Base
after each use.
If you repeatedly get a low battery indicator, even after charging overnight, the
battery should be replaced. Use only VTech batteries.
CAUTION: To reduce the risk of fire or injury to persons or damage to the
telephone, read and follow these instructions carefully:
Charge the battery provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in the User’s Manual.
Replacing the Handset Battery
1. Remove the battery compartment cover on the Handset by pressing on the
indentation and sliding the cover downward.
2. Lift out the old battery and disconnect.
3. Align the two holes in the new battery’s plug with the socket pins, and snap
the plug into place. Place the battery in the compartment with the wires in the
ower right corner, along the bottom of the battery.
4. Replace the cover by sliding it up into place.
5. The new battery must be charged before using the phone. Place the Handset
in its Base and allow it to charge for at least 12 hours the first charge. The
telephone might operate before that, but for best performance, let the battery
charge fully.
20
Headset Operation
Your t 2415 Handset is equipped with a 2.5mm Headset Jack for use with
an optional accessory Headset for handsfree operation. If you choose to use
the Headset option, you must obtain an optional accessory Headset, which is
compatible with the t 2415. For best results, use a VTech 2.5mm headset.
To purchase a Headset, call VTech Customer Service at 1-800-595-9511.
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the
t 2415 Handset. Connect the plug on the Headset cord to the jack (under
a small rubber flap) on the cordless Handset. The plug should fit securely. Do
not force the connection.
Additional Information
NOTE: Whenever a compatible Headset is connected to the cordless Handset,
the microphone on the Handset will be muted. This is done to limit the effect
of background noise.
21
In Case of Difficulty
If you have difficulty operating your phone, the suggestions below
should solve the problem. If you still have difficulty after trying these
suggestions, call VTech Communications at 1-800-595-9511. In Canada,
call VTech Telecommunications Canada Ltd. at 1-800-267-7377.
The phone doesn't work at all
•
•
•
Make sure the Power Cord is plugged in.
Make sure the telephone line cord is plugged firmly into the Base Unit and
the telephone wall jack.
Make sure the battery is properly charged. If you get a BATTERY LOW
message or icon, the battery needs charging.
BATTERY LOW
No dial tone
•
•
First try all the suggestions above.
If you still don't hear a dial tone, disconnect the Base Unit from the telephone
jack and connect a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service. Contact your local
telephone company.
You get noise, static, or a weak signal even when you're near the Base Unit
•
Household appliances plugged into the same circuit as the Base Unit can
sometimes cause interference. Try moving the appliance or the Base Unit
to another outlet.
You get noise, static, or a weak signal when you're away from the
Base Unit
•
Additional Information
•
You may be out of range. Either move closer to the Base, or relocate the
Base Unit.
The layout of your home may be limiting the range. Try moving the Base
Unit to another position.
The Handset does not ring when you receive a call
•
•
•
•
Make sure you have the ringer activated. Refer to the section on Handset
Ringer Style/Battery Save (see page 8) in this User's Manual.
Make sure the telephone line cord is plugged firmly into the Base Unit and
the telephone jack. Make sure the power cord is plugged in.
You may be too far from the Base Unit.
You may have too many extension phones on your telephone line to allow
all of them to ring. Try unplugging some of the other phones.
22
In Case of Difficulty
You hear other calls while using your phone
•
Disconnect your Base Unit from the telephone jack, and plug in a regular
telephone. If you still hear other calls, the problem is probably in your wiring
or local service. Call your local telephone company.
You hear noise in the Handset, and none of the keys or buttons work
•
Make sure the power cord is plugged in.
Common cure for electronic equipment
Additional Information
If the unit does not seem to be responding normally, then try putting the Handset
in the cradle. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the Base.
2. Disconnect the Handset battery, and spare battery pack, if applicable.
3. Wait a few minutes.
4. Connect power to the Base.
5. Re-install the battery.
6. Wait for the Handset to re-establish its link with the Base. To be safe, allow
up to one minute for this to take place.
23
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment
Place the Handset down gently. Save the original packing materials to protect
your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors
in the rain, or handle it with wet hands. Do not install your Base Unit near a
sink, bathtub, or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment.
For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or
a mild soap. Do not use excess water or cleaning solvents of any kind.
Additional Information
Remember that electrical appliances can cause serious injury if used when
you are wet or standing in water. If your Base Unit should fall into water,
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND
TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the
unplugged cords.
24
Warranty Statement
What does this limited warranty cover?
• The manufacturer of this VTech product, VTech Communications, warrants to the
holder of a valid proof of purchase (“Consumer” or “you”) that the product and
all accessories provided by VTech in the sales package (“Product”) are free from
material defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with operation
instructions. This limited warranty extends only to the Consumer for Products
purchased and used in the United States of America.
What will VTech Communications do if the Product is not free from material
defects in materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
• During the limited warranty period, VTech’s authorized service representative
will repair or replace at VTech’s option, without charge, a Materially Defective
Product. If we repair this product, we may use new or refurbished replacement
parts. If we choose to replace this product, we may replace it with a new or
refurbished product of the same or similar design. VTech will return repaired or
replacement products to you in working condition. VTech will retain defective parts,
modules, or equipment. Repair or replacement of Product, at VTech’s option, is
your exclusive remedy. You should expect the repair or replacement to take
approximately 30 days.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone
other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic
serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced or shipped for repair from outside the United
States, or used for commercial or institutional purposes (including but not limited
to Products used for rental purposes); or
7. Product returned without valid proof of purchase (see 2 below); or
25
Additional Information
How long is the limited warranty period?
• The limited warranty period for the product extends for ONE (1) YEAR from the date
of purchase if we repair or replace a Materially Defective Product under the terms
of this limited warranty. This limited warranty also applies to repaired or replacement
Products for a period of either (a) 90 days from the date the repaired or replacement
Product is shipped to you or (b) the time remaining on the original one-year warranty;
whichever is longer.
Warranty Statement
8. Charges for installation or set up, adjustment of customer controls and installation
or repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United States of America, call 1-800-595-9511 for
instructions regarding where to return the Product. Before calling for service, please
check the user’s manual. A check of the Product controls and features may save
you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges incurred
in the transport of Product(s) to the service location. VTech will return repaired or
replaced product under this limited warranty to you, transportation, delivery or handling
charges prepaid. VTech assumes no risk for damage or loss of the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, VTech will notify you and will request
that you authorize the cost of repair prior to any further repair activity. You must
pay for the cost of repair and return shipping costs for the repair of Products that
are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTech.
It supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this product. The warranty exclusively describes
all of VTech’s responsibilities regarding the product.
Additional Information
There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose
and merchantability (an unwritten warranty that the product is fit for ordinary use)
are limited to one year from date of purchase. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to you.
• In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to
use the product, or other associated equipment, the cost of substitute equipment,
and claims by third parties) resulting from the use of this product. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
26
FCC, ACTA and IC Regulations
This equipment complies with Parts 15 of the Federal Communications Commission
(FCC) rules for the United States. It also complies with regulations RSS210 and
CS-03 of Industry and Science Canada. Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired operation of the device.
A label is located on the underside of the Base Unit containing either the FCC registration
number and Ringer Equivalence Number (REN) or the IC registration number and Load
Number. You must, upon request, provide this information to your local telephone
company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
VTech Communications Inc. CUSTOMER SERVICE at 1-800-595-9511. In Canada,
call VTech Telecommunications Canada Ltd. at 1-800-267-7377.
for repair/warranty information. The telephone company may ask you to disconnect
this equipment from the line network until the problem has been corrected.
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet or on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Part 68 and ACTA
If this equipment was approved for connection to the telephone network prior to July
23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC)
rules. If the equipment was approved after that date, it complies with the Part 68 rules
and with Technical Requirements for Connection of Equipment to the Telephone
Network adopted by the Administrative Council for Terminal Attachments (ACTA). We
are required to provide you with the following information.
27
Additional Information
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
The equipment has been tested and found to comply with part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:
FCC, ACTA and IC Regulations
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things, an
identifier indicating product approval and the Ringer Equivalence Number (REN). This
information must be provided to your local telephone company upon request. For
equipment approved prior to July 23, 2001, the product identifier is preceded by the
phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after
that date, the product identifier is preceded by “US” and a colon (:), and the REN is
encoded in the product identifier without a decimal point as the sixth and seventh
characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ
would indicate an REN of 0.3.
The REN is used to determine how many devices you may connect to your telephone
line and still have them ring when you are called. In most, but not all areas, the sum
of all RENs should be five (5.0) or less. For more information, please contact your local
telephone company.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and the telephone
network must comply with the applicable Part 68 rules and technical requirements
adopted by ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also compliant.
An RJ11 jack should normally be used for connecting to a single line and an RJ14
jack for two lines. See Installation Instructions in this user’s manual. This equipment
may not be used with Coin Telephone Lines or with Party Lines. If you have specially
wired alarm dialing equipment connected to your telephone line, ensure the connection
of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
Additional Information
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular jack until
the problem has been corrected. Repairs to this telephone equipment can only be made
by the manufacturer or its authorized agents. For repair procedures, follow the
instructions outlined under the Limited Warranty.
4. Rights of the telephone company
If this equipment is causing harm to the telephone network, the telephone company
may temporarily discontinue your telephone service. The telephone company is required
to notify you before interrupting service. If advance notice is not practical, you will be
notified as soon as possible. You will be given the opportunity to correct the problem
and the telephone company is required to inform you of your right to file a complaint
with the FCC. Your telephone company may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
6. Programming/testing of emergency numbers
28
FCC, ACTA and IC Regulations
If this product has memory dialing locations, you may choose to store police, fire
department and emergency medical service telephone numbers in these locations. If
you do, please keep three things in mind:
a. We recommend that you also write the telephone number on the directory card,
so that you can still dial the emergency number manually if the memory dialing
feature doesn’t work.
b. This feature is provided only as a convenience, and the manufacturer assumes
no responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not recommended.
However, if you do make a call to an emergency number:
• You must remain on the line and briefly explain the reason for the call before
hanging up.
• Programming/testing of emergency numbers should be performed during
off-peak hours, such as in the early morning or late evening, when the
emergency services tend to be less busy.
IC (Industry Canada)
This telephone is registered for use in Canada.
The term “IC:” before the radio certification number only signifies that Industry Canada
technical specifications were met.
Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC,
before the registration number signifies that registration was performed based on a
Declaration of Conformity indicating that Industry Canada technical specifications were
met. It does not imply that Industry Canada approved the equipment.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must
also be installed using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent degradation of services in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the Supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
29
Additional Information
Notice: The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
The REN assigned to each terminal equipment provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed five.
FCC, ACTA and IC Regulations
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves, but should contact
the appropriate electrical inspection authority or electrician as appropriate.
Your Cordless Phone is designed to operate at the maximum power allowed by the
FCC and IC. This means your Handset and Base Unit can communicate only over
a certain distance - which will depend on the location of the Base Unit and Handset,
weather, and the construction and layout of your home or office.
The RBRC® Seal
The RBRC ® Seal on the nickel-cadmium battery indicates that VTech
Communications, Inc. is voluntarily participating in an industry program to
collect and recycle these batteries at the end of their useful lives, when taken
out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickelcadmium batteries into the trash or municipal waste, which may be illegal in
your area.
VTech’s participation in RBRC® makes it easy for you to drop off the used
battery at local retailers participating in the RBRC® program or
at authorized VTech product service centers. Please call 1800-8-BATTERY™ for information on Ni-Cd battery recycling
and disposal bans/restrictions in your area. VTech’s involvement
in this program is part of its commitment to protecting our
environment and conserving natural resources.
Additional Information
RBRC ® is a registered trademark of Rechargeable Battery Recycling
Corporation.
30
Technical Specifications
FREQUENCY CONTROL
WEIGHT
Handset:
Base:
Crystal controlled
PLL synthesizer
142.6 grams
208.6 grams
(excluding battery pack)
TRANSMIT FREQUENCY
POWER REQUIREMENTS
Base:
2410.2 - 2417.4 MHz
Handset: 912.75 - 916.35 MHz
Handset:
3.6V 400mAh Ni-Cd
Battery
RECEIVE FREQUENCY
Base:
9V DC @ 300mA
Base:
912.75 - 916.35 MHz
Handset: 2410.2 - 2417.4 MHz
MEMORY
Speed Dial: 9 Memory locations;
up to 24 digits, 15
characters per
location
CHANNELS
30 Channels
NOMINAL
RANGE
EFFECTIVE
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environmental conditions
at the time of use.
Directory:
CID:
50 Memory locations;
up to 24 digits, 15
characters
per
location
90 Memory locations
Handset: 187mm x 58mm x 36mm
Base: 158mm x 112mm x97mm
31
SPECIFICATIONS ARE TYPICAL
AND MAY CHANGE WITHOUT
NOTICE.
Additional Information
SIZE
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,
Oregon, 97008
Distributed in Canada by VTech Telecommunications Canada Ltd. 7671
Alderbridge Way, Richmond, B.C. V6X 1Z9.
Copyright 2004 for VTECH TELECOMMUNICATIONS LTD.
Printed in China
91-005900-010-000
ISSUED 0
Replacement Battery Order Form
Part Number (Description)
QTY
X Price =
80-5074-01-00
(SBA Series Battery, 3.6V 400mAh Ni-Cd) ___________ x
$14.95
Subtotal
= _____________
For orders up to $80, add $6.95 Shipping __________________
For orders over $80, add $9.95 Shipping __________________
+ Sales Tax (if applicable) __________________
TOTAL __________________
SHIPPING INFORMATION
NAME __________________________________________________________________
ADDRESS ______________________________________________________________
CITY ___________________ STATE _________________ ZIP ____________________
DAY TIME PHONE (
) ______________________________________________
DELIVERY IS LIMITED TO THE CONTINENTIAL US, ALASKA, HAWAII, PUERTO RICO,
AND THE US VIRGIN ISLANDS. NO DELIVERY TO PO BOXES OR APO ADDRESSES.
METHOD OF PAYMENT: DO NOT SEND CASH
CHECK
MONEY ORDER
VISA
MASTERCARD
AMERICAN EXPRESS
DISCOVER
Checks and Money Orders should be made payable to VTech Communications, Inc.
BILLING INFORMATION
CREDIT CARD # _________________________________________________________
EXPIRATION DATE ____________________ SECURITY CODE* ____________________
CARDHOLDER’S SIGNATURE _______________________________________________
BILLING ADDRESS IF PAYING BY CREDIT CARD (as it appears on your credit card statement)
NAME __________________________________________________________________
ADDRESS ________________________________________________________________
CITY ___________________ STATE _________________ ZIP ____________________
*The last three or four digits on the signature strip (back side) of your credit card.
Place order form and payment in envelope and send to:
VTech Communications, Inc.
PO Box 178
Valley Park, MO 63088-0178
You may also order online at
www.vtechphones.com
or by calling 1-800-595-9511
Table of Contents
Important Safety Instructions...........................................................................................1
Before You Begin ..................................................................................................................3
Parts Check List ..................................................................................................................3
Getting Started......................................................................................................................4
Installation........................................................................................................................4
Before You Install .....................................................................................................4
Table/Desk Installation .............................................................................................5
Wall Installation.............................................................................................6
Basic Operation.....................................................................................................................7
Telephone Operation ..........................................................................................................7
Handset Operation.........................................................................................7
Base Operation ............................................................................................................8
Handset Ringer Style/Battery Save....................................................................8
Temporary Tone Dialing....................................................................................9
Message Waiting.................................................................................................................9
Display Screen Messages ................................................................................................10
Speed Dial..........................................................................................................11
Store a Number/Name in Speed Dial Memory .............................................................11
Edit a Number/Name Stored in Speed Dial Memory .........................................................12
Delete a Number/Name Stored in Speed Dial Memory ......................................................12
Dial a Speed Dial Memory Number ....................................................................................13
Reassign Locations in Speed Dial Memory ..........................................................................13
Telephone Directory...........................................................................................14
Store a Number/Name in the Directory ...........................................................14
Edit a Number/Name Stored in the Directory ....................................................15
Delete a Number/Name Stored in the Directory ...............................................15
Dial a Number from the Directory.......................................................................16
Move a Number/Name to the Speed Dial Memory.................................................................16
Caller ID Operation.................................................................................................17
About Call History .............................................................................................17
Review Call History .........................................................................................17
Delete Records from Call History ...................................................................17
Dial a Displayed Number...................................................................................18
Store a Call History Record in the Directory.......................................................18
Display Screen Messages.................................................................................19
Batteries.......................................................................................................................20
Battery Care and Maintenance ........................................................................20
Replacing the Handset Battery..............................................................20
Additional Information.................................................................................................21
Headset Operation...................................................................................................21
In Case of Difficulty...................................................................................................22
Maintenance..................................................................................................................24
Warranty Statement.................................................................................................25
FCC, ACTA and IC Regulations.................................................................................27
R
The RBRC Seal ................................................................................................................30
Technical Specifications......................................................................................31
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