APC AP5202 User`s guide
Contents
Introduction--1
OSD Operation--5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
OSD navigation 6
OSD main menu headings 6
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
OSD default settings 17
Hot-Plugging--18
Description and Availablility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Switching station positions 19
Hot-Plugging computer ports 19
Hot-Plugging console ports 19
Powering off and restarting 20
Port ID numbering 21
Port selection 21
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USER’S GUIDE
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
KVM Switch capabilities 1
Features of the KVM Switch 1
Front panel (AP5202 shown) 2
Rear panel (AP5202 shown) 4
Hot Key Operation--22
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Purpose 22
Hot Key Port Control 22
Activating Hot Key Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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I
Keystroke Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Selecting the active port 24
Auto Scan 24
Skip mode 26
Hot Key Beeper control 26
Hot Key summary table 27
Firmware Upgrade--28
Product Information--31
Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Limited warranty 31
Warranty limitations 31
Obtaining service 32
Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General policy 33
Examples of life-support devices 33
Index--35
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USER’S GUIDE
How to Upgrade Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Before you begin 28
Starting the upgrade 29
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II
Introduction
Product Description
KVM Switch capabilities
• Add or remove switches or computers without having to remove power
from the switch.
Features of the KVM Switch
• The "keep-alive" feature assures all the keyboard and mouse
connections work properly if the KVM Switch loses power temporarily.
• Auto-sensing of KVM station positions for serially-connected
installations, which are indicated on the front panel LED.
• Port names automatically reconfigure when the station sequence is
changed.
• Two-level password security for an administrator and up to four users,
with separate files for each. Only authorized users can view and
control the computers.
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USER’S GUIDE
• Connect up to 31 additional KVM Switches to control up to 512
computers from a single console.
• No software is required; select a computer by using the On-Screen
Display (OSD) menu or Hot Key combination.
• AutoScan offers monitoring of connected computers.
• Use any PS/2-compatible mouse, Microsoft® Intellimouse explorer, or
Logitech® FirstMouse+.
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1
Front panel (AP5202 shown)
1
KVM Switch
2
3
4
11
12
5
6
7
13
14
15
8
10
16
F/W UPGRADE
LOC AL
NORMAL RECOVER
RESET
9
DISABLE
REMOTE
POWER
STATION ID
REMOTE
REMOTE CONSOLE
UPGRADE
ON LIN E SELECTED
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USER’S GUIDE
Item
Description
Port LEDs
Each Port LED provides status information about a corresponding
computer port. Each port consists of a left (Online) and right
(Selected) LED pair. The following list describes the LED light
indicators:
• A GREEN Online LED indicates the corresponding attached
computer port is up and running.
• An ORANGE Selected LED indicates the corresponding
attached computer has the KVM focus. Under normal conditions,
the LED is steady. When accessing its port under Auto Scan
Mode, the LED flashes.
• Each time the KVM Switch begins to provide power, it performs a
self-test. The Online and Selected LEDs blink once in
succession during the self-test.
Reset switch
Press the recessed Reset switch with a thin object (the end of a
paper clip or ballpoint pen) to perform a system reset.
Disable Remote
Press to switch between local and remote access to the console.
button
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2
Item
Remote console
Description
To use a remote console, plug the serial cable into the RJ-45
connector. When both a local and remote console are present,
both can access the switch (not simultaneously).
Push the Disable Remote button to toggle between the remote
and the local console.
The Local and Remote LEDs indicate which console is currently
in use.
RJ-11 serial port
The firmware upgrade cable plugs into the RJ-11 connector and
transfers firmware upgrade data from the administrator's computer
to the KVM Switch.
Power LED
Indicates when the KVM Switch is receiving power.
Station ID LED
Displays the station number of the KVM Switch.
Firmware upgrade
The reset switch is in NORMAL position during normal operation
or while performing a firmware upgrade. If the firmware upgrade
operation does not succeed, slide the reset switch to the
RECOVER position, turn the KVM Switch off, and then restart the
KVM Switch. Slide the reset switch back to the NORMAL position,
turn off the KVM Switch, and then restart the KVM Switch.
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USER’S GUIDE
When the remote console is in control, you can only view through
the local console. When the local console is in control, you can
only view through the remote console.
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Rear panel (AP5202 shown)
CONSOLE
POWER
100-240V--1A, 50/60Hz
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USER’S GUIDE
CHAIN IN N/A FOR ST No.1
16
15
14
13
12
11
10
9
CHAIN OUT
8
7
6
5
4
3
2
1
Item
Description
Power inlet
3-pin, AC power inlet
Power switch
Rocker-style switch for turning the switch on or off
Mouse connector
Connects to a PS/2-style mouse
Chain In port
Serially connects one KVM Switch to another. This port is not
used for the highest-level KVM Switch in a cascaded setup
Computer connections Monitors connected computers
Chain Out port
Serially connects one KVM Switch to another
Keyboard connector
Connects to a PS/2-style keyboard
Monitor connector
Connects to a VGA, SVGA, or Multisync monitor capable of
the highest resolution that you plan to use on any computer in
the installation
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OSD Operation
Overview
The OSD also provides security over the KVM. For example, the
administrator can assign access privileges to users, such as the right to
access or view certain computers connected to the KVM.
The OSD main menu displays a list of function key controls, connected
computers, and symbols that indicate the status of a computer. The OSD
includes a two-level password system: Administrator and User.
To activate the OSD main menu:
1. Press the pre-assigned hotkey, SCROLL LOCK, twice to access the login
window.
Optionally, you can assign the control key as the main
menu hotkey. See OSD HOTKEY.
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The On-Screen Display (OSD) uses menu options to configure and control
various operations such as editing port names and performing operations
on multiple computers.
2. Do either of the following:
• Enter a valid password in the password field, and press ENTER.
• For a first-time OSD activation, or if the password has not been set,
leave the password field blank, and press ENTER.
The OSD main menu appears in Administrator mode. Administrator mode
provides access to both Administrator and User functions and lets you set
up operations (including future password authorization).
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OSD navigation
Use any of the following methods to navigate the OSD main menu screen:
• To dismiss the main menu and deactivate the OSD, press ESC or click
the X at the upper-right hand corner of the screen.
• To log off of the OSD, press F8 or click F8 LOUT at the top of the
screen.
• To move up or down through the list one screen at a time, press the
PGUP or PGDN key or click the up or down arrow symbols on the
OSD’s right scroll bar.
• To activate a port, double-click its name in the list or highlight the
name, and press ENTER.
Each action returns you to the menu.
OSD main menu headings
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USER’S GUIDE
• To move up or down through the list one line at a time, press the up or
down arrows key or click the up or down arrow symbols on the OSD’s
right scroll bar.
Heading
Description
SN-PN
List the Port ID numbers (Station Number - Port Number) for all
computer ports on the installation. To access a computer, move the
highlight bar over a computer in the list, and press ENTER.
QV
An arrowhead appears in this column to indicate ports selected for
Quick View (see SET QUICK VIEW PORTS).
A sun symbol appears in this column to indicate computers that are
receiving power are currently online.
NAME
You can provide a unique port name that appears in this column (see
EDIT PORT NAMES).
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6
OSD Functions
The OSD provides a series of function keys to configure and control various
computer operations. For example, you can switch to any port, scan
selected ports, and limit the list of ports you want to view. You can also
manage port names or make OSD setting adjustments.
To access any OSD function do one of the following:
• Click a function key menu option located at the top of the main menu
screen.
A submenu appears that corresponds to your selected function key.
Press ESC to return to the previous menu level.
GOTO (F1). To activate the GOTO function, press F1 or click the F1 menu
option located at the top of the main menu screen.
GOTO allows you to switch directly to a port by typing the port's name or
the port ID. The last line on the OSD screen prompts you to select by name
or port ID.
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USER’S GUIDE
• Press the desired function key on your keyboard.
• To use the name method: type 1 and the port name, then press ENTER.
• To use the port ID method: type 2 and the port ID, then press ENTER.
• To return to the OSD main menu screen without selecting a port, press
ESC.
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LIST (F2). To activate the LIST function, press F2 or click the F2 menu
option located at the top of the main menu screen.
LIST allows you to broaden or narrow the scope of ports listed on the OSD.
To activate a submenu option, move the highlight bar to the desired option,
and press ENTER. An icon to the left of the menu option indicates your
selection.
Main Option
Description
ALL
Lists all the ports on the installation.
POWERED ON
Lists only those ports with attached computers that are
turned on.
QVIEW
Lists only the ports selected as Quick View Ports (see SET
QUICK VIEW PORTS).
QVIEW + POWERED ON
Lists only those ports selected as Quick View Ports with
their attached computers turned on.
SET (F3). To activate the SET function, press F3 or click the F3 menu
option at the top of the main menu screen.
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The following table provides a description of each F2 LIST submenu option:
SET allows an Administrator or User to set up a unique working
environment profile. The stored profile activates each time a corresponding
user logs into the system.
To activate a submenu option, move the highlight bar to the desired option,
and then press ENTER. An icon to the left of the menu option indicates your
selection.
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Main Option
Description
OSD HOTKEY
Selects which hotkey combination activates the OSD: press
SCROLL LOCK twice or press CTRL twice. The default
hotkey combination is SCROLL LOCK. The CTRL hotkey
combination may conflict with other programs running on
computers.
PORT ID DISPLAY
POSITION
Allows you to position the Port ID display on your monitor.
The upper-left corner is the default position.
To position the Port ID display anywhere on the screen, use
the mouse or arrow keys. You can also use the arrow keys
on the numeric keypad (with NUMLOCK off).
To lock the position and return to the Set menu, press
ENTER or double-click the mouse.
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USER’S GUIDE
The following table provides a description of each SET submenu option:
PORT ID DISPLAY
DURATION
Determines the number of seconds a Port ID appears onscreen after a port change has occurred. Select from:
• User Defined: Type the number of seconds (from 1–255)
and then press ENTER. The default is three seconds.
• A value of zero disables the function.
• Always On displays the Port ID at all times.
PORT ID DISPLAY
MODE
Determines how a Port ID displays on-screen; displays the
port number, port name, or both (default).
SCAN DURATION
Sets the amount of time a port displays on-screen each time
you activate SCAN (see SCAN (F7)).
Type a value from 1 to 255 seconds, and press ENTER.
The default is five seconds. A value of zero disables this
function.
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Description
SCAN/SKIP MODE
Select the computer accessed in Skip (see SKP (F5)) and
Auto Scan (see SCAN (F7)) mode. The default is ALL.
Select from:
• ALL: all ports set as accessible (see SET ACCESSIBLE
PORTS) by a user.
• POWERED ON: all ports set as accessible by a user and
receiving power.
• QUICK VIEW: all ports set as accessible by a user and
selected as Quick View ports (see SET QUICK VIEW
PORTS).
• QUICK VIEW + POWERED ON: all ports set as accessible
by a user, selected as Quick View, and receiving power.
SCREEN BLANKER
The screen clears when there is no console input for the
number of minutes specified. Type a value from 1–30
minutes, and press ENTER.
A value of zero (the default) disables this function.
HOTKEY COMM AND
MODE
If a software conflict occurs, you can enable or disable the
HotKey function.
ADM (F4). To activate the ADM function, press F4 or click the F4 menu
option located at the top of the main menu screen.
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USER’S GUIDE
Main Option
ADM is an Administrator function that allows the Administrator to configure
and control the overall operation of the OSD.
To activate a submenu option, either move the highlight bar to the desired
option and press ENTER, or double-click the option. An icon to the left of the
menu option indicates your selection.
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Main Option
Description
SET USERNAME AND
PASSWORD
Sets username and passwords for one administrator and
four users:
1. Select either the administrator or user fields,
2. On password screen, enter a username and a unique
password consisting of up to 15 alphanumeric
characters.
3. Reenter the password in the Confirm field, and press
ENTER. Press ESC to return to the previous menu.
NOTE: To modify or delete an existing username or
password, press BACKSPACE to erase the characters.
CAUTION:For effective security, you must enter usernames
and passwords for four users. If you leave any username or
password field blank, an unauthorized user can log on
without entering a username and password.
SET LOGOUT TIME
Automatically logs off a user when there is no console input
fro the number of minutes specified.
Other users may access computers when the primary user
has not logged off but is no longer accessing computers.
To set the timeout value, type a value from 1 to 180 minutes,
and press ENTER. A value of zero (the default) disables this
function.
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The following table describes each ADM submenu option:
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Description
EDIT PORT NAMES
You can assign a unique name to each port to recognize a
port’s corresponding computer. To create, modify, or delete
port names:
1. Click on or highlight a port using the navigation keys,
and press ENTER.
2. Type in a new port name or modify/delete an existing
name. The maximum number of characters allowed is
twelve, and the following characters are valid:
•Alphabetic: A–Z
•Numeric: 0–9
•+-/: and Space
Port names are not case sensitive and appear as all
capital letters regardless of how they were input.
3. When you are finished, press ENTER to save your
changes. Press ESC to cancel.
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Main Option
RESTORE DEFAULT
VALUES
Returns current settings to the original factory default
settings. See OSD default settings.
CLEAR THE NAME LIST
Returns current settings to the original factory default
settings and clears assigned port names.
ACTIVATE BEEPER
Activates a beeper sound each time the Auto Scan function
(see SCAN (F7) ) accesses a port or an invalid entry is
made on an OSC menu.
• Select Y (Yes) to activate the beeper (default).
• Select N (No) to deactivate the beeper.
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Main Option
Description
SET QUICK VIEW
PORTS
Quick View ports allow users to scan and view selected
ports, saving time for a large installation base.
Setting a port as a Quick View port causes the following:
• If a user selects either the QVIEW or QVIEW + POWER
ON options for LIST (F2), only those ports selected as
Quick View appear in the main menu list.
• If a user selects either the QVIEW or QVIEW + POWER
ON options for SCAN/SKIP MODE, only those ports
selected as Quick Views are auto-scanned.
SET ACCESSIBLE
PORTS
You can determine user access to connected computers on
a port-by-port basis:
• F (full access) default
• V (view only)
• Blank (no access): The port does not display on the user’s
main menu list.
To set user access, select the target port, and press the
SPACEBAR to cycle through each selection (F, V, blank).
Repeat for all user access rights, and press ENTER when
finished.
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USER’S GUIDE
To select which ports are included as Quick View ports,
select or deselect a port by either double-clicking the port or
moving the highlight bar to the port and pressing ENTER. An
arrowhead in the QV column on the main menu list,
indicates ports selected as Quick View.
RESET STATION IDS
If you change a KVM station position in the serial
connection, OSD settings no longer correspond with the
position. Use this function to re-scan KVM station position
and update the OSD.
NOTE: Only KVM station numbers update. You must reset
all administrator settings for all KVM stations affected by the
change. Port names are not affected.
FIRMWARE UPGRADE
Activate Firmware Upgrade mode to upgrade the KVM
Switch’s firmware.
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To recover from a lost password:
1. Turn off the power to the KVM Switch.
2. Open the cover of KVM Switch, and short the jumper marked "Restore
Default Password".
3. Turn the power of KVM Switch while this jumper is shorted. Wait until
the LEDs stop blinking and then turn off the power.
5. Turn the power back on for the KVM Switch. The assigned user names
and passwords will all be cleared. Start the OSD with the default user
name and password.
SKP (F5). To activate the SKP function, press F5 or click the F5 menu
option at the top of the main menu screen.
SKP enables you to switch the console focus from the current active
computer port to the next or preceding computer port. The SET function
(see SET (F3)) determines which computers are available for Skip Mode
switch selection.
For navigation functions, see the Hot Key summary table.
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USER’S GUIDE
4. Resume the jumper to the open position, and put the cover on.
• When you select a port for Scan/Skip Mode, a triangle symbol appears
to the left of the Port ID.
• The console does not function normally while in Skip mode. You must
exit Skip mode to regain console control.
• To exit Skip mode, press the SPACEBAR or ESC.
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14
BRC (F6). To activate the BRC function, press F6 or click the F6 menu
option located at the top of the main menu screen.
The BRC function is especially useful for performing operations on multiple
computers, such as a system-wide shutdown or software upgrade. For
example, if you turn Broadcast on and press CTRL + ALT + DEL, all computers
listed on the OSD reboot.
F6 BRC works with the LIST function. LIST defines the ports that appear in
the OSD main menu list. When you broadcast a command, only those ports
that appear in the OSD main menu list receive the command.
While BRC mode is in effect:
• A speaker symbol appears next to the Port ID Display of the port with
the current console focus.
• The mouse does not function normally. You must exit BRC mode to
regain mouse control.
• To exit BRC mode, activate the OSD (use the OSD hotkey), and then
press F6 or click the F6 menu option.
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USER’S GUIDE
BRC is an Administrator function that enables Broadcast mode (BRC). In
Broadcast mode, commands sent from the console are broadcast to all
available computers connected to the KVM Switch system.
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SCAN (F7). To activate the SCAN function, press F7 or click the F7 menu
option at the top of the main menu screen.
SCAN allows you to switch automatically among available computers at
regular user-defined intervals.
The SCAN function operates as follows:
• Use F3 SET Scan Duration (see SCAN DURATION) to set the amount
of time each port displays on-screen each time you activate SCAN.
Press SPACEBAR to stop at a particular port and exit Auto Scan Mode.
• If scanning encounters an empty port or one with a corresponding
computer that is turned off, the monitor screen appears blank and the
mouse and keyboard input have no effect. Scanning moves to the next
port after the assigned scan duration time.
• The letter S appears to the left of the Port ID display, indicating that the
port is being accessed under Auto Scan Mode.
• The console does not function normally while in Auto Scan mode. Exit
Auto Scan Mode to regain console control.
• Press P or left-click the mouse to pause scanning in order to keep the
focus on a particular computer.
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USER’S GUIDE
• Use the F3 SET Scan/Skip Mode (see SCAN/SKIP MODE) setting to
select the computers you want included each time you activate SCAN.
• To exit Auto Scan Mode, press the SPACEBAR or ESC.
LOUT (F8). To activate the LOUT function, press F8 or click the F8 menu
option at the top of the main menu screen.
LOUT logs you off and exits the OSD. To regain access to the OSD, you
must activate and log on to the OSD. Pressing ESC instead temporarily
deactivates the OSD, allowing you to regain access by pressing the OSD
Hotkey without a login sequence.
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After you reenter the OSD, the OSD main menu appears and
the screen stays blank. You must input your password to
continue.
After re-entry, if you immediately press ESC without first
selecting a port from the OSD menu, a Null Port message
appears on-screen. Press the OSD hotkey to display the OSD
main menu screen.
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USER’S GUIDE
OSD default settings
Setting
Default
OSD Hotkey
SCROLL LOCK - SCROLL LOCK
Port ID display position
Upper-left corner
Port ID display duration
3 seconds
Port ID display mode
Port Number + Port Name
Scan duration
5 seconds
Scan/Skip mode
ALL
Screen Blanker
0 (disabled)
Logout timeout
0 (disabled)
Beeper
Y (activated)
Accessible ports
F (full) for all users on all ports
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17
Hot-Plugging
Description and Availablility
This feature may not work properly if your computer operating
system does not support hot-plugging.
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USER’S GUIDE
The KVM Switch supports hot-plugging: you can remove or add
components to the system by unplugging or plugging their cables at the
ports without shutting down the unit.
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Operation
Switching station positions
Switch KVM station positions by unplugging a KVM station from one port
and plugging it into a different one. Then, reset the OSD to correspond the
change for the OSD menus.
Hot-Plugging computer ports
Manually reconfigure the OSD information for the new port information so
that the OSD menus correspond to the change. See SET (F3) and ADM
(F4) for details.
Hot-Plugging console ports
You can hot-plug the keyboard, the monitor, and the mouse. When hotplugging the mouse:
• If you use the same mouse, unplug it and plug it back into the KVM
Switch.
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USER’S GUIDE
See RESET STATION IDS for details.
• If you use a different mouse, all KVM stations and computers on the
installation must be shut down for ten seconds and then restarted after
you plug in the mouse.
See the Installation and Quick-Start Manual included with the
KVM Switch for instructions on restarting the switch.
See also
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19
If there is no response to keyboard or mouse input, press the
Reset switch on the front panel.
Powering off and restarting
After turning off the KVM Switch for any reason, perform these steps.
Before applying power to the KVM Switch:
Unplug the power cord of any computer with the Keyboard
Power On function enabled; otherwise, the station continues
to receive power from the computers.
2. Wait 10 seconds, and then plug in the KVM Switch.
3. Apply power to the computers only after the KVM Switch is running.
If you shut down more then one station, apply power to the
highest-numbered station first, continuing down to the lowestnumbered station.
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USER’S GUIDE
1. Remove power from all connected computers.
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20
Port ID numbering
Each computer port on a KVM Switch system has a unique assigned Port
ID. The Port ID includes two parts: a Station Number and a Port Number.
• Station Number—A two-digit number indicating the switch's position in
the cascading sequence. The Station Number corresponds to the
number displayed on the front panel Station ID LED.
• Port Number—A two-digit number indicating the corresponding
connection port on the switch station.
• Station and Port numbers 1 through 9 include a leading zero and
display as 01 through 09. For example, a computer attached to Port 6
of Station 12 has a Port ID of 12-06.
Port selection
Select ports by entering Hotkey combinations from the keyboard or by using
the On-Screen Display (OSD).
See Selecting the active port for more information on Hotkey
Port Selection. See OSD Operation for more information on
Hotkey Port Selection.
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USER’S GUIDE
• The Station Number precedes the Port Number.
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21
Hot Key Operation
Features
Purpose
Hot Key Port Control
Hot Key Port Control allows you to monitor a computer directly from the
keyboard. The KVM Switch includes the following Hot Key Port Control
features:
• Selecting the Active Port
• Auto Scanning
• Skip Mode
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USER’S GUIDE
Hot Keys allow you to use keyboard sequences that perform a variety of
actions for KVM Switch operations. This chapter provides information about
each Hot Key operation and instructions for using the Hot Key port controls.
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Activating Hot Key Mode
To activate or deactivate Hot Key mode, press NUM LOCK and the hyphen
key at the same time.
When Hot Key mode is active, the following changes occur:
• Caps Lock and Scroll Lock LEDs flash in succession. These stop
flashing and revert to normal status after you exit Hot Key mode.
• The screen displays the words Hot Keys and all subsequent keyed-in
Hot Key information.
• Ordinary keyboard and mouse function have no effect. You may only
input Hot Key-compliant keystrokes and mouse clicks (as described in
the following sections).
Press ESC to exit Hot Key mode.
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USER’S GUIDE
Release the hyphen key within ½ second. Otherwise Hot Key
activation stops and has no effect.
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23
Keystroke Sequences
Selecting the active port
Each computer port is assigned a Port ID. Directly access any computer on
the installation with a Hot Key combination that specifies the Port ID of the
connected computer’s port.
1. Activate Hot Key mode by pressing NUM LOCK and the hyphen key at
the same time.
2. Enter the Port ID.
The Port ID displays on the Command Line as you type
each number. For example, enter 0305 to switch to Port 5
of the third KVM Switch on the chain. Use BACKSPACE to
erase an incorrectly typed number.
3. Press ENTER. The KVM Switch will focus on the designated computer
and exit Hot Key mode.
Auto Scan
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USER’S GUIDE
To select the active port:
Auto Scan automatically switches among all the active computer ports that
are accessible to the currently logged-on User at regular intervals in order
to monitor their activity.
For more information on Scan/Skip mode, see Skip mode.
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Setting the Scan Interval. Use the Scan Duration setting of the OSD SET
function to set the amount of time Auto Scan waits on each port. You can
also change the scan interval before activating Hot Key Auto Scanning with
the following Hot Key combination:
1. Activate Hot Key mode by pressing NUM LOCK and the hyphen key at
the same time.
The letter T and the numbers display on the command line
as you type them. Use BACKSPACE to erase an incorrectly
typed number.
3. Press ENTER.
Activating Auto Scan. To activate Auto-Scanning, enter the following Hot
Key combination:
1. Activate Hot Key mode by pressing NUM LOCK and the hyphen key at
the same time.
2. Press A. Hot Key mode stops automatically and Auto-Scanning begins.
How to pause Auto Scan. While in Auto Scan mode, pause scanning to
keep the focus on a particular computer by either pressing P or left-clicking
the mouse. While Auto-Scanning is paused, the command line displays
Auto Scan: Paused.
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USER’S GUIDE
2. Type T and a number from 1 to 255 (the wait time, in seconds).
To resume Auto-Scanning, press any key or left-click the mouse.
Use pausing if you want to keep the focus on a particular computer rather
than exit Auto Scan mode. With this method, you start from where you
stopped when scanning resumes. If you exit and restart, scanning begins
from the first computer on the installation.
To exit Auto Scan mode, press ESC or SPACEBAR.
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While Auto Scan mode is in effect, ordinary keyboard and mouse
functions are suspended and only Auto Scan mode-compliant
keystrokes and mouse clicks may be input. For normal control of
the console, exit Auto Scan mode.
Skip mode
To activate Skip mode:
1. Activate Hot Key mode by pressing NUMLOCK and the hyphen key at
the same time.
2. Skip by pressing the arrow keys.
3. To exit Skip mode, press ESC or SPACEBAR.
While Skip mode is in effect, ordinary keyboard and mouse
functions are suspended and only Auto Scan modecompliant keystrokes and mouse clicks may be input. For
normal control of the console, exit Skip mode.
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USER’S GUIDE
Skip mode allows you to monitor computers manually. Unlike AutoScanning, which automatically switches after a fixed interval, Skip mode
lets you monitor a particular computer for a variable amount of time.
Hot Key Beeper control
Use Hot Keys to toggle the Beeper On and Off.
To toggle the Beeper:
1. Activate Hot Key mode by pressing NUMLOCK and the hyphen key at
the same time.
2. Press B.
The Beeper toggles On or Off. The command line displays Beeper On or
Beeper Off for one second, and Hot Key mode stops.
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Hot Key summary table
The following table summarizes Hot Key operations on the KVM Switch:
Action
Port ID
Switches access to the computer corresponding to
the port ID.
T + number 1–255
Sets the Auto Scan interval to a number of seconds
from 1 to 255.
A
• Activates Auto Scan mode.
• To pause Auto Scan, press P or left-click the
mouse.
• To resume Auto Scan, press any key or left-click
the mouse.
Activates Skip mode and skips from the current
port to the preceding port.
Activates Skip mode and skips from the current
port to the next port.
Activates Skip mode and skips from the current
port to the last port of the previous KVM station.
Activates Skip mode and skips from the current
port to the first port of the next KVM station.
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USER’S GUIDE
NUM LOCK +
hyphen
Description
B
Toggles the beeper on or off.
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Firmware Upgrade
How to Upgrade Firmware
Check for the latest information, and download new versions
of the firmware upgrade package at www.apc.com.
This chapter explains how to retrieve the firmware upgrade software and
complete the upgrade process.
Before you begin
1. Use a computer that is not part of your KVM system and visit
www.apc.com. Select your device model name to view a list of
available firmware upgrade packages.
2. Select and download the firmware upgrade package you want to install
(usually the most recent).
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USER’S GUIDE
The Windows Firmware Upgrade Utility provides an automated method to
upgrade the KVM Switch firmware. This software is included as part of a
firmware upgrade package, specific for each device.
3. Connect a COM port on your computer to the Firmware Upgrade port
on your KVM Switch with the Firmware Upgrade Cable (provided with
the switch).
For a serial installation, connect the cable to the first KVM
station. The subsequent KVM stations in the chain receive
the upgrade through the serial cable.
4. Turn off all computers on your KVM system. Do not turn off the KVM
switch.
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5. From your KVM switch console, activate the OSD (see OSD
Operation), and select the F4 ADM function.
6. Scroll to FIRMWARE UPGRADE, and press ENTER.
7. Press Y to activate the firmware upgrade mode.
Starting the upgrade
To upgrade your firmware:
– Double-click the file icon.
– Click Start and then Run. Type the path to the file you want to open.
2. After the Firmware Upgrade Utility Welcome screen appears, read the
License Agreement. Select I Agree, and click Next. The Firmware
Upgrade Utility main screen appears.
The Utility inspects your installation. The Device List pane
displays all devices that can be upgraded.
If the utility detects more than one Master Device (the First
Stage KVM unit on a serial connection) in the system, an
alert message appears requiring you to select the Master
Device (and the KVM devices cascaded from it) that will
receive the upgrade.
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USER’S GUIDE
1. Start the firmware upgrade program that you previously downloaded by
doing either of the following:
3. Select the KVM devices, and click OK.
4. Click Next to perform the upgrade.
– If you enabled Check Firmware Version, the utility compares the
firmware version of the KVM Switch with that of the downloaded file.
If the device firmware version is higher, an alert message appears.
Click Yes to continue or No to cancel the downgrade.
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29
– If you did not enable Check Firmware Version, the utility installs
the files without comparing the device firmware version with that of
the upgrade files.
5. To abort the upgrade procedure before completion, click Cancel. An
alert message appears warning you that stopping at this point may
cause the device's firmware to be lost. You can continue or abort the
cancel operation.
6. After the upgrade process has completed, a message confirms the
result:
– If the upgrade succeeded, click Finish to close the Firmware
Upgrade Utility.
– If the upgread was unsuccessful, click Yes to retry or No to stop the
process. Click Cancel to close the Firmware Upgrade Utility.
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USER’S GUIDE
To recover from a "lost firmware" situation, see Firmware
upgrade reset switch.
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30
Product Information
Warranty and Service
APC warrants the KVM Switch to be free from defects in materials and
workmanship for a period of two years from the date of purchase. Its
obligation under this warranty is limited to repairing or replacing, at its own
sole option, any such defective products. This warranty does not apply to
equipment that has been damaged by accident, negligence, or
misapplication or has been altered or modified in any way. This warranty
applies only to the original purchaser.
Warranty limitations
Except as provided herein, APC makes no warranties, express or
implied, including warranties of merchantability and fitness for a
particular purpose. Some jurisdictions do not permit limitation or exclusion
of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s)
may not apply to the purchaser.
Except as provided above, in no event will APC be liable for direct,
indirect, special, incidental, or consequential damages arising out of
the use of this product, even if advised of the possibility of such
damage.
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USER’S GUIDE
Limited warranty
Specifically, APC is not liable for any costs, such as lost profits or revenue,
loss of equipment, loss of use of equipment, loss of software, loss of data,
costs of substitutes, claims by third parties, or otherwise. This warranty
gives you specific legal rights and you may also have other rights, which
vary according to jurisdiction.
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Obtaining service
To obtain support for problems with your KVM Switch:
0
1. Note the serial number and date of purchase. The serial number is
printed on a label on the bottom of the KVM Switch.
3. If you must return the product, the technician will give you a return
material authorization (RMA) number. If the warranty expired, you will
be charged for repair or replacement.
4. Pack the unit carefully. The warranty does not cover damage sustained
in transit. Enclose a letter with your name, address, RMA number and
daytime phone number; a copy of the sales receipt; and a check as
payment, if applicable.
5. Mark the RMA number clearly on the outside of the shipping carton.
6. Ship by insured, prepaid carrier to the address provided by the
Customer Support technician.
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USER’S GUIDE
2. Contact Customer Support at a phone number located at the end of
this manual. A technician will try to help you solve the problem by
phone.
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Life-Support Policy
General policy
American Power Conversion (APC) does not recommend the use of any of
its products in the following situations:
• In life-support applications where failure or malfunction of the APC
product can be reasonably expected to cause failure of the life-support
device or to affect significantly its safety or effectiveness.
APC will not knowingly sell its products for use in such applications unless it
receives in writing assurances satisfactory to APC that (a) the risks of injury
or damage have been minimized, (b) the customer assumes all such risks,
and (c) the liability of American Power Conversion is adequately protected
under the circumstances.
Examples of life-support devices
The term life-support device includes but is not limited to neonatal oxygen
analyzers, nerve stimulators (whether used for anesthesia, pain relief, or
other purposes), autotransfusion devices, blood pumps, defibrillators,
arrhythmia detectors and alarms, pacemakers, hemodialysis systems,
peritoneal dialysis systems, neonatal ventilator incubators, ventilators (for
adults and infants), anesthesia ventilators, infusion pumps, and any other
devices designated as “critical” by the U.S. FDA.
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USER’S GUIDE
• In direct patient care.
Hospital-grade wiring devices and leakage current protection may be
ordered as options on many APC UPS systems. APC does not claim that
units with these modifications are certified or listed as hospital-grade by
APC or any other organization. Therefore these units do not meet the
requirements for use in direct patient care.
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33
Index
A
H
ADM
Hot Key 22
12
12
11
11
11
Administrator 5
Auto Scan 24
activation 25
exiting 25
pausing 25
setting the interval time 25
activation 23
selecting the active port 24
Hot Key mode
Auto Scan 24
Hot-Plugging 18
computer ports 19
console ports 19
K
Keep-Alive 1
B
L
Beeper 12
BRC 15
Broadcast mode 15
LED
Online 2
LEDs 2
Online 2
Port 2
Power 3
Selected 2
Station ID 3
D
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USER’S GUIDE
edit port names
restore defaults
set logout times
set passwords
set usernames
Disable Remote 2, 3
F
Firmware
Reset switch 3
upgrade 3
Functions 7
G
GOTO 7
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Life support 33
LIST 8
LOUT 16
O
On-Screen Display 5
OSD 5
configure 10
control 10
default settings 17
main menu 5
35
OSD Function, access 7
OSD main menu 5
P
Password
lost 14
setting 5
Port ID 21
Port LED 2
Power, removing 20
R
Reset 2
Restarting the Switch 20
S
SCAN 16
Scan/Skip Mode 16
Screen Blanker 10
SKP 14
Station ID LED 3
Station IDs
reset 13
Switching station positions 19
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Port Number 21
Station Number 21
U
Username 11
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APC Worldwide Customer Support
Connect to localized APC Web sites for specific countries, each of
which provides customer support information.
– www.apc.com/support/
Global support with FAQs, knowledge base, and e-support.
• Contact an APC Customer Support center by telephone or e-mail.
– Regional centers:
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USER’S GUIDE
Customer support for this or any other APC product is available at no
charge in any of the following ways:
• Visit the APC Web site to find answers to frequently asked questions
(FAQs), to access documents in the APC Knowledge Base, and to
submit customer support requests.
– www.apc.com (Corporate Headquarters)
Direct InfraStruXure Customer
Support Line
(1)(877)537-0607 (toll free)
APC headquarters U.S., Canada
(1)(800)800-4272 (toll free)
Latin America
(1)(401)789-5735 (USA)
Europe, Middle East, Africa
(353)(91)702000 (Ireland)
Japan
(0) 35434-2021
Australia, New Zealand, South
Pacific area
(61) (2) 9955 9366
(Australia)
– Local, country-specific centers: go to www.apc.com/support/
contact for contact information.
Contact the APC representative or other distributor from whom you
purchased your APC product for information on how to obtain local customer
support.
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37
Copyright
990-1745
12/2003
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USER’S GUIDE
Entire contents copyright © 2003 American Power Conversion. All rights
reserved. Reproduction in whole or in part without permission is prohibited.
APC and the APC logo are trademarks of American Power Conversion
Corporation and may be registered in some jurisdictions. All other
trademarks, product names, and corporate names are the property of their
respective owners and are used for informational purposes only.
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