Acer | laptop_ | Technical information | Acer laptop_ Technical information

Aspire Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on this service guide.
Date
II
Chapter
Updates
Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES
Denotes actual messages that
appear on screen.
NOTE
Gives bits and pieces of additional
information related to the current
topic.
WARNING
Alerts you to any damage that might
result from doing or not doing
specific actions.
CAUTION
Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
NOTE: This symbol where placed in the Service Guide designates a component that should
be recycled according to the local regulations.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
VI
Table of Contents
System Specifications
1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Special Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
System Utilities
19
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Removing BIOS Passwords: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Machine Disassembly and Replacement
33
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Replacement Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Removing the Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Removing the Base Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the 2nd HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
VII
Table of Contents
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the PCH Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the DC-IN Cable Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
LCD Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Replacing the Power Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Replacing the PCH Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Replacing the USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Replacing the Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the 2nd HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Replacing the Base Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Replace the Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Troubleshooting
125
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
VIII
Table of Contents
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
USB Failure (Right up/down side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Post Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Jumper and Connector Locations
143
Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Mainboard Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Mainboard CMOS Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
FRU (Field Replaceable Unit) List
147
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Screw Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Model Definition and Configuration
153
Test Compatible Components
155
Online Support Information
157
IX
Table of Contents
X
Chapter 1
System Specifications
Features
Below is a brief summary of the computer’s many features:
Operating System
•
Platform
•
System Memory
•
Dual-channel DDR3 SDRAM support:·
•
Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules
(for 64-bit OS)
Display
•
17" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT
LCD, supporting simultaneous multi-window viewing via Acer GridVista™
•
Mercury free, environment friendly
•
16:9 aspect ratio
•
Super-slim design
Graphics
•
Storage subsystem
•
Audio subsystem
•
Optical Media Drive
•
Communication
•
Acer Video Conference1, featuring:·
•
Chapter 1
Acer Crystal Eye high-def webcam with 1280 x 1024 resolution
1
•
WLAN1, 10, 11:·
•
Acer InviLink™ Nplify™ 802.11 b/g/n Wi-Fi CERTIFIED™·
•
Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™
•
WPAN1:Bluetooth® 2.1+EDR
•
WWAN1, 10, 12: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/
EDGE(850/900/1800/1900 MHz), upgradeable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA,
supporting receiver diversity and equalizing at 2100 MHz
•
LAN: Gigabit Ethernet, Wake-on-LAN ready
Privacy control
•
BIOS user, supervisor, HDD passwords,
•
Kensington lock slot
Dimensions and Weight
•
Power Adapter and Battery
•
Special Keys and Controls
•
103-/104-/107-key keyboard, with inverted "T" cursor layout
•
10 function keys, four cursor keys, two Windows® keys, hotkey controls, independent standard
numeric keypad, international language support
•
Media control keys (printed on keyboard): play/pause, stop, previous, next
•
Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
I/O Ports
•
Multi-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
•
Four USB 2.0 ports
•
HDMI™ port with HDCP support
•
External display (VGA) port
•
Headphone/speaker/line-out jack with S/PDIF support
•
Microphone-in jack
•
Ethernet (RJ-45) port
•
DC-in jack for AC adapterr
Software
•
Optional Items
•
2
Chapter 1
Warranty
•
Environment
Chapter 1
3
System Block Diagram
4
Chapter 1
Notebook Tour
This section provides an overview of the features and functions of the notebook.
Top View
#
Icon
Item
Description
1
Acer Crystal Eye
webcam
Web camera for video communication. (only for certain
models)
2
Microphone
Internal microphone for recording sound.
3
Display screen
Also called Liquid-Crystal Display (LCD), displays computer
output (configuration may vary by model).
4
HDD indicator
Indicates when the HDD is active.
Num Lock
indicator
Lights up when the Num Lock is activated.
Caps Lock
indicator
Lights up when the Caps Lock is activated.
5
Power button/
Turns the computer on and off.
6
Keyboard
For entering data into your computer
7
Touchpad
Touch-sensitive pointing device which functions like a
computer mouse.
Chapter 1
5
#
Icon
8
Item
Description
Power
Indicates the computer’s power status.
Battery
Indicates the computer’s battery status.
1. Charging: The light shows amber when the light is
charging.
2. Fully charged: the light shows blue when in AC mode.
Communication
indicator
Indicates the computer’s wireless connectivity status.
9
Click buttons
(left, and right)
The left and right buttons function like the left and right mouse
buttons.
10
Palmrest
Comfortable support area for your hand when using the
computer.
11
Speakers
Left and right speakers deliver stereo audio output.
Programmable
key
User-programmable. (only for certain models)
12
P
Closed Front View
#
Icon
1
Item
Multi-in-1 card
reader
Description
Accepts Secure Digital (SD), MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).
Note: Push to remove/install the card. Only one card can
operate at any given time.
Left View
#
Icon
1
2
3
4
6
HDMI
Item
Description
Kensington lock
slot
Connects to a Kensington-compatible computer security
lock.
Ventilation slots
Enable the computer to stay cool, even after prolonged
use.
Ethernet RJ-45)
port
Connects to an Ethernet 10/100/1000-based network.
HDMI port
Supports high definition digital video connections.
Chapter 1
#
Icon
5
6
Item
Description
USB 2.0 port
Connects to USB 2.0 devices (e.g., USB mouse, USB
camera).
Microphone jack
Accepts inputs from external microphones.
Headphones/
speaker/line-out
jack with S/PDIF
support.
Connects to audio line-out devices (e.g., speakers,
headphones).
Right View
#
Icon
Item
Description
1
USB 2.0 port
Connects to USB 2.0 devices (e.g., USB mouse, USB camera).
2
Optical drive
Internal optical drive; accepts CDs or DVDs.
3
Optical disk
access indicator
Lights up when the optical drive is active.
4
Emergency eject
hole
Ejects the optical drive tray when the computer is turned off.Note:
Insert a paper clip to the emergency eject hole to eject the optical
drive tray when the computer is off.
5
External display
(VGA) port
Connects to a display device (e.g. external, LCD monitor, LCD
projector).
6
DC-in jack
Connects to an AC adapter.
Chapter 1
7
Base View
#
Icon
Item
Description
Battery bay
Houses the computer’s battery pack.
Note: The battery shown is for reference only. Your PC may
have a different battery depending on the model purchased.
Battery lock
Locks the battery in position
Hard disk bay
Houses the computer’s hard disk (secured with screws)
4
Memory compartment
Houses the computer’s main memory.
5
Ventilation slots and
cooling fan
Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening the fan.
6
2nd HDD bay
Houses the computer’s second HDD
6
Battery release latch
Releases the battery for removal.
1
2
3
Indicators
The computer has several easy-to-read status indicators. The battery indicator is visible even when the
computer cover is closed.
Icon
Function
Description
Power
Indicates the computer is on or off.
Battery
Indicates the computer's battery status.
Wireless LAN
Indicates the status of Wireless LAN communication.
HDD
Indicates when the hard disk drive is active.
Num Lock
Lights up when Num Lock is activated.
Caps Lock
Lights up when Caps Lock is activated.
NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully charged: The light
shows green when in AC mode.
8
Chapter 1
TouchPad Basics
The following items show you how to use the TouchPad:
1
2
3
•
Move your finger across the TouchPad (1) to move the cursor.
•
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
Function
Left Button (2)
Right Button (3)
Main TouchPad (1)
Execute
Quickly click twice.
Tap twice (at the same speed
as double-clicking a mouse
button).
Select
Click once.
Tap once.
Drag
Click and hold, then use
finger on the TouchPad to
drag the cursor.
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.
Access
context menu
Click once.
NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
Chapter 1
9
Using the Keyboard
Your computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock,
function and special keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock key
Description
Caps Lock
When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
Scroll Lock <Fn> +
<F12>
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired access
10
Num Lock on
Num Lock off
Number keys on
embedded keypad
Type numbers in a normal manner.
Cursor-control keys on
embedded keypad
Hold <Shift> while using cursorcontrol keys.
Hold <Fn> while using cursorcontrol keys.
Main keyboard keys
Hold <Fn> while typing letters on
embedded keypad.
Type the letters in a normal
manner.
Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key
Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<
>:
<
>
+ <D>: Display the desktop
<
>
+ <E>: Open Windows Explore
<
>
+ <F>: Search for a file or folder
<
>
+ <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<
>
+ <M>: Minimizes all windows
<
>
+ <R>: Open the Run dialog box
<
>
+ <U>: Open Ease of Access Center
<
>
+ <BREAK>: Display the System Properties dialog box
<
>
+ <TAB>: Cycle through programs on the taskbar
Open or close the Start menu
<CTRL> + <
>
+ <F>: Search for computers (if you are on a network)
Note: Depending on your edition of Windows 7, some shortcuts may not function as
described.
Application
key
Chapter 1
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
11
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey
12
Icon
Function
Description
<Fn> + <F3>
Wireless
communication switch
Enables/disables the Wireless function.
<Fn> + <F4>
Sleep
Puts the computer in Sleep mode.
<Fn> + <F5>
Display toggle
Switches display output between the display
screen, external monitor (if connected) and both.
<Fn> + <F6>
Screen blank
Turns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F7>
Touchpad toggle
Turns the touchpad on and off.
<Fn> + <F8>
Speaker toggle
Turns the speakers on and off.
<Fn> + < >
Brightness up
Increases the screen brightness.
<Fn> + < >
Brightness down
Decreases the screen brightness.
<Fn> + < >
Volume up
Increases the sound volume.
<Fn> + < >
Volume down
Decreases the sound volume.
<Fn> + <Home>
Play/Pause
Plays or pauses media files
<Fn> + <Pg Up>
Stop
Stops media file
<Fn> + <Pg Dn>
Previous
Plays the previous media file in the play sequence
<Fn> + <End>
Next
Plays the next media file in the play sequence
Chapter 1
Special Keys
On models that support the Euro symbol and the US dollar sign, the symbols can be located at the uppercenter and/or bottom-right of your keyboard.
The Euro symbol
1.
Open a text editor or word processor.
2. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/
faq12.htm for more information.
The US dollar sign
1.
Open a text editor or word processor.
2. Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies according to the language settings.
Chapter 1
13
Hardware Specifications and Configurations
Processor
Item
Specification
CPU
•
Type
•
CPU Package
Power
On-die Cache
•
Front Side Bus
Processor Specifications
Item
CPU
Speed
Cores
Bus Speed
Cache Size
Package
Core
Voltage
Acer P/N
CPU Fan True Value Table (UMA)
CPU Temperature
(Celcius)
Fan Speed (RPM)
SPL Spec (dBA)
Throttling 50%: On= 100°C; OFF=85°C
OS shut down at 105°C; H/W shut down at 110°C
CPU Fan True Value Table (Discrete)
CPU Temperature
(Celcius)
Fan Speed (RPM)
SPL Spec (dBA)
Throttling 50%: On= 100°C; OFF=85°C
OS shut down at 105°C; H/W shut down at 110°C
Core Logic Specifications
Item
Specification
Chipset
Package
Features
14
•
Chapter 1
System Memory
Item
Specification
Memory size
0MB (No on-board Memory)
DIMM socket number
2 sockets
Supports memory size per socket
4GB
Supports maximum memory size
8GB
Supports DIMM type
DDR3 64 bit
Supports DIMM Speed
1066/1333 MHz
Video Specifications
Item
Specification
Chipset
Type
Package
•
Features
•
•
Hard Disk Drive Interface
Item
Specification
Vendor & Model
Name
Seagate
HGST
Toshiba
Western Digital
Capacity (GB)
160, 250, 320,
500
160, 250,
320, 500
160, 250,
320, 500
160, 250, 320,
500, 640
Bytes per sector
512
Data heads
2-4
Drive Format
Disks
1-2
Spindle speed
(RPM)
5400
Performance Specifications
Buffer size
8 MB
Interface
SATA
DC Power Requirements
Voltage
tolerance
5V ±5%
5V ±5%
5V ±5%
5V ±5%
BIOS
Item
Specification
BIOS vendor
Insyde BIOS
BIOS version
3.5
BIOS ROM type
Flash
Chapter 1
15
Item
Features
Specification
•
Flash ROM 4MB
•
Support ISIPP
•
Support Acer UI
•
Support multi-boot
•
Suspend to RAM (S3)/Disk (S4)
•
Various hot-keys for system control
•
Support SMBIOS 2.3, PCI2.2.
•
Refer to Acer BIOS specification.
•
DMI utility for BIOS serial number configurable/asset tag
•
Support PXE
•
Support Y2K solution
•
Support WinFlash
•
Wake on LAN from S3
•
Wake on LAN form S4 in AC mode
•
System information
LCD 17.3”
Item
Specification
Vendor/model name
AUO/
ChiMei
Screen Diagonal (mm)
LG
Samsung
17.3 inches
Display resolution (pixels)
1600x3(RGB) x 900
Pixel Pitch
0.2388X0.2388
Display Mode
Normally White
220 typical
Typical White Luminance (cd/m2)
(also called Brightness)
Contrast Ratio
500 typical
500
600
600
Response Time (Optical Rise
Time/Fall Time) msec
8/16
2/8
8/16
8
Luminance Uniformity
1.25 max
Electrical Interface
LVDS
Support Color
262K
Viewing Angle (up/down/right/
left)
15/35/45/45
Temperature Range (°C)
Operating
Storage (shipping)
20/45/45/45
10/30/40/40
15/30/40/40
0 to +50
-20 to +60
Bluetooth
Item
Bluetooth
Controller
16
Specification
Foxconn BCM2046 BT2.1+EDR
Module (T60H928.33)
Foxconn AR3011 BT Module
(T77H056.00)
Chapter 1
Item
Features
Specification
•
Fully Qualified Bluetooth v2.1
with Class 2 specification RF
output power.
•
Single-chip Bluetooth v2.1 + EDR
solution
•
Enhanced Data Rate (EDR)
compliant.
•
USB 2.0 full-speed device interface
with support for Device Firmware
Upgrade(DFU)
•
Full Piconet and Scatternet
operation.
•
SPI interface supports external serial
flash devices
•
Integrated PIFA Antenna with
better RF performance.
•
Two on-chip 1.2V linear voltage
regulators
•
USB 2.0 compliant interface.
•
•
F/W upgradable via Flash
downloads.
Integrated 32-bit CPU with 32KB
data RAM and 256KB program RAM
•
On-board PLL
•
Very low power consumption.
•
On-chip low power oscillator(LPO)
•
Support Coexistence with Intel
WCS (Wireless Coexistence
System) & AFH (Adaptive
Frequency Hopping).
•
WLAN coexistence interface
•
Standard USB HCI interface
Audio Codec and Amplifier
Item
Specification
Audio
Controller
Package
Features
•
LAN Interface
Item
Specification
LAN Chipset
Package
Features
•
Keyboard
Item
Specification
Type
Total number of keypads
Windows logo key
Internal & external keyboard work
simultaneously
Features
•
Media Card Reader
Item
Specification
Chipset
Package
Features
•
Camera 1.3M
Item
Vendor and model
Chapter 1
Specifications
SUYIN HF1315-S32BOV0
Chicony CNF9157
Liteon 09P2BF127 /
Liteon 09P2SF119
17
Item
Specifications
Type
CMOS image sensor
with SXGA
CMOS image sensor
with SXGA
CMOS image sensor
with SXGA
Interface
USB Port 2.0
USB Port 2.0
USB Port 2.0
Focusing distance
70cm
70 cm
60 cm
Dimensions (L x W x H
mm)
65 x 8.0 x 3.74 mm
65.0±0.3 X 8.0±0.1 X
3.69+0.11/-0.2 mm
65.0 x 8.0 x 3.53 ±
0.2mm
Sensor type
OV9665
TBC
OV9665
Pixel resolution
1280x1024
1280x1024
1280x1024
Pixel size
2 µm x 2 µm
TBC
2 µm x 2 µm
Image size
3.89mm(H) X
2.43mm(V)Part number
TBC
TBC
Wireless LAN
Specification
Type
Realtek
RTL819SE
Atheros AR5B93
Intel WiFi Link
1000
Wireles Standards
Supported
b, g,n
b, g, n
b, g, Draft-N
Battery
Item
Specification
6 Cell
Vendor & model name
Battery Type
Pack capacity
Number of battery cell
Package configuration
18
Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Navigating the BIOS Utility
There are five menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
•
To choose a menu, use the left and right arrow keys.
•
To choose an item, use the up and down arrow keys.
•
To change the value of a parameter, press F5 or F6.
•
Press Esc while you are in any of the menu options to go to the Exit menu.
In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
•
Chapter 2
19
Information
The Information screen displays a summary of your computer hardware information.
Information
Main
Phoenix SecureCore (tm) Setup Utility
Security Boot Exit
CPU Type:
CPU Speed:
Intel(R) Core (TM) i3 CPU
2130 MHz
IDE0 Model Name:
IDE0 Serial Number:
IDE1 Model Name:
IDE0 Serial Number:
ATAPI Model Name:
Hitachi HTS545016B9A300
091202PBGK061SHPZ7TN
ST9160314AS
5VCCGNQJ
Optiarc DVD RW AD-7585H
System BIOS Version:
VGA BIOS Version:
V1.00
ATi 012.020.000.000.035257
Serial Number:
Asset Tag Number:
Product Name:
Manufacturer Name:
UUID:
T
Acer
3F9d87877F6947639685
F1 Help
ESC Exit
Select Item
Select Menu
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
M 330 @ 2.13GHz
F9
F10
Setup Default
Save and Exit
NOTE: The system information is subject to different models.
Parameter
20
Description
CPU Type
This field shows the CPU type and speed of the system.
CPU Speed
This field shows the speed of the CPU.
IDE0 Model Name
This field shows the model name of HDD installed on primary IDE master.
IDE0 Serial Number
This field displays the serial number of HDD installed on primary IDE master.
IDE1 Serial Number
This field shows the model name of the device nstalled on secondary IDE
master.
IDE1 Serial Number
This field displays the serial number of the device installed on secondary IDE
master.
ATAPI Model Name
This field displays the model name of the installed ODD drive.
System BIOS Version
Displays system BIOS version.
VGA BIOS Version
This field displays the VGA firmware version of the system.
Serial Number
This field displays the serial number of this unit.
Asset Tag Number
This field displays the asset tag number of the system.
Product Name
This field shows product name of the system.
Manufacturer Name
This field displays the manufacturer of this system.
UUID Number
Universally Unique Identifier (UUID) is an identifier standard used in software
construction, standardized by the Open Software Foundation (OSF) as part of
the Distributed Computing Environment (DCE).
Chapter 2
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.
Information
Main
Phoenix SecureCore (tm) Setup Utility
Security Boot Exit
Item Specific Help
System Time:
System Date:
[19:10:59]
[02/05/2010]
Total Memory:
Video Memory:
2048 MB
1024 MB
Grahpic Mode:
[Switchable]
Quiet Boot
Network Boot
F12 Boot Menu
D2D Recovery
SATA Mode
[Enabled]
[Enabled]
[Disabled]
[Enabled]
[AHCI Mode]
F1 Help
ESC Exit
Select Item
Select Menu
<Tab>, <Shift-Tab>, or
<Enter> selects field.
F 5 / F 6 C h a n g e Va l u e s
SubMenu
Enter Select
F9
F 10
Setup Default
Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter
Description
Format/Option
System Time
Sets the system time. The hours are displayed with 24hour format.
Format: HH:MM:SS
(hour:minute:second)
System Date
Sets the system date.
Format MM/DD/YYYY
(month/day/year)
Total Memory
This field reports the memory size of the system.
N/A
Video Memory
Shows the video memory size. VGA Memory size=32 MB
N/A
Graphic Mode
Sets discrete VGA only for systems with XP or Linux OS.
Option: Switchable or
Discrete
Quiet Boot
This will hide POST messages while booting.
Option: Enabled or Disabled
Network Boot
Enables, disables the system boot from LAN (remote
server).
Option: Enabled or Disabled
F12 Boot Menu
Enables, disables Boot Menu during POST.
Option: Disabled or Enabled
D2D Recovery
Enables, disables D2D Recovery function. The function
allows the user to create a hidden partition on hard disc
drive to store the operation system and restore the
system to factory defaults.
Option: Enabled or Disabled
SATA Mode
Control the mode in which the SATA controller should
operate.
Option: AHCI mode or IDE
mode
Chapter 2
21
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
Information
Main
Security
Phoenix SecureCore (tm) Setup Utility
Boot
Exit
Item Specific Help
Supervisor Password Is:
User Password Is:
HDD Password Is:
Clear
Clear
Clear
Set Supervisor Password
Set User Password
Set HDD Password
[Enter]
[Enter]
[Enter]
Password on Boot:
[Disabled]
F1 Help
ESC Exit
Select Item
Select Menu
Supervisor Password
controls access to the
setup utility.
F 5 / F 6 C h a n g e Va l u e s
SubMenu
Enter Select
F9
F 10
Setup Default
Save and Exit
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter
Description
Option
Supervisor Password Is
Shows the setting of the Supervisor password
Clear or Set
User Password Is
Shows the setting of the user password.
Clear or Set
HDD Password Is
Shows the setting of the HDD password
Clear or Set
Set Supervisor Password
Press Enter to set the supervisor password. When
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.
Set User Password
Press Enter to set the user password. When user
password is set, this password protects the BIOS
Setup Utility from unauthorized access. The user can
enter Setup menu only and does not have right to
change the value of parameters.
Set HDD Password
Press Enter to set the HDD password. When set this
protects the HDD from unauthorized access.
Password on Boot
Defines whether a password is required or not while
the events defined in this group happened. The suboptions all require the Supervisor password for
changes and should be grayed out if the user
password was used to enter setup.
Disabled or
Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
the password. If you forget the password, you may have to reset the computer.
22
Chapter 2
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.
Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
Set Supervisor Password
Enter New Password
Confirm New Password
2.
[
[
]
]
Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.
Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
4.
If desired, you can opt to enable the Password on boot parameter.
5.
When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.
Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
Set Supervisor Password
Enter Current Password
Enter New Password
Confirm New Password
[
[
[
]
]
]
2.
Type the current password in the Enter Current Password field and press Enter.
3.
Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.
When you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility.
Chapter 2
23
Changing a Password
1.
Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.
Set Supervisor Password
Enter Current Password
Enter New Password
Confirm New Password
[
[
[
]
]
]
2.
Type the current password in the Enter Current Password field and press Enter.
3.
Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.
Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5.
If desired, you can enable the Password on boot parameter.
6.
When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
Setup Notice
Changes have been saved.
[Continue]
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Setup Warning
Invalid Password.
[Continue]
If the new password and confirm new password strings do not match, the screen displays the following
message.
Setup Warning
Passwords do not match.
Re-enter password.
[Continue]
24
Chapter 2
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Information
Main
Phoenix SecureCore (tm) Setup Utility
Exit
Security Boot
Item Specific Help
Boot priority order:
1: IDE 0: Hitachi HTS545016B9A300-(S
2: IDE 5: ST9160314AS-(S6)
3: CD/DVD: Optiarc DVD RW AD-758H-(S
4: PCI LAN: Atheros Boot Agent
5: USB HDD:
6: USB CDROM:
7: USB FFD:
8: USB KEY:
Excluded from boot order:
F1 Help
ESC Exit
Chapter 2
Select Item
Select Menu
F 5 / F 6 C h a n g e Va l u e s
SubMenu
Enter Select
Use < > or < > to select
a device, then press
<F6> to move it up the
list, or <F5> to move
it down the list.
Press <Esc> to escape
the menu.
F9
F 10
Setup Default
Save and Exit
25
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
Information
Main
Phoenix SecureCore (tm) Setup Utility
Security
Boot
Exit
Item Specific Help
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
F1 Help
ESC Exit
Select Item
Select Menu
Exit System Setup and
save your changes to
CMOS.
F 5 / F 6 C h a n g e Va l u e s
SubMenu
Enter Select
F9
F 10
Setup Default
Save and Exit
The table below describes the parameters in this screen.
Parameter
26
Description
Exit Saving Changes
Exit System Setup and save your changes to CMOS.
Exit Discarding
Changes
Exit utility without saving setup data to CMOS.
Load Setup Default
Load default values for all SETUP item.
Discard Changes
Load previous values from CMOS for all SETUP items.
Save Changes
Save Setup Data to CMOS.
Chapter 2
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
•
New versions of system programs
•
New features or options
•
Restore a BIOS when it becomes corrupted.
DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
1.
Press F2 during boot to enter the Setup Menu.
2.
Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.
Information
Main
Phoenix SecureCore (tm) Setup Utility
Exit
Security Boot
Item Specific Help
Boot priority order:
1: IDE 0: Hitachi HTS545016B9A300-(S
2: IDE 5: ST9160314AS-(S6)
3: CD/DVD: Optiarc DVD RW AD-758H-(S
4: PCI LAN: Atheros Boot Agent
5: USB HDD:
6: USB CDROM:
7: USB FFD:
8: USB KEY:
Excluded from boot order:
F1 Help
ESC Exit
3.
Select Item
Select Menu
F 5 / F 6 C h a n g e Va l u e s
SubMenu
Enter Select
Use < > or < > to select
a device, then press
<F6> to move it up the
list, or <F5> to move
it down the list.
Press <Esc> to escape
the menu.
F9
F 10
Setup Default
Save and Exit
Execute the FLASH.BAT batch file to update BIOS. Or enter C:\ Flash it bios ver.fd/dc
The flash process begins as shown.
4. In flash BIOS, the message Please do not remove AC Power Source displays.
NOTE: If the AC power is not connected, the following message displays.
Chapter 2
27
Plug in the AC power to continue.
5.
Flash is complete when the message Flash programming complete displays.
WinFlash Utility
Perform the following steps to use the WinFlash Utility:
28
1.
Double click the WinFlash executable.
2.
Click OK to begin the update. A progress screen displays.
3.
When the process is complete, close all programs and applications and reboot the system.
Chapter 2
Remove HDD/BIOS Password Utilities
This section provide you with removing HDD/BIOS method:
Remove HDD Password:
When the user keys in the wrong password three times, the system reports the following error code to user.
To unlock the HDD password, perform the following steps:
1.
Press Enter to display the Select Item screen.
2.
Select Enter Unlock Password and press Enter.
An Unlock Password displays.
3.
Make a note of the key, 76943488 in the example.
4.
Boot up the system to a removable bootable drive containing DOS and the UnlockHD.EXE program and
open a DOS prompt. For instructions on changing boot priority see “Boot” on page 25.
5.
From the DOS prompt, enter the UnlockHD.EXE command and input the key to create an unlock code.
Make a note of the result, for example 46548274.
6.
Reboot to the hard disk and wait for the error code to reappear.
7.
Press Enter to display the Select Item screen.
8.
Select Enter Unlock Password and press Enter.
9.
Enter the unlock code generated by UnlockHD.EXE.
10. Save and exit the BIOS to complete the process.
Chapter 2
29
Removing BIOS Passwords:
If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the
image below.
To reset the BIOS password, run clnpwd.exe as follows:
1.
From a DOS prompt, Execute clnpwd.exe
2.
Press 1 or 2 to clean the desired password shown on the screen.
The onscreen message determines whether the function is successful or not.
30
Chapter 2
Miscellaneous Utilities
Using Boot Sequence Selector
Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot
Sequence Selector, perform the following steps:
1.
Enter into DOS.
2.
Execute BS.exe to display the usage screen.
3.
Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to
change the boot sequence to HDD|CD ROM|LAN|Floppy.
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool
for hardware management.
When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before
sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1.
Enter into DOS.
2.
Execute qdmitools.exe. The following messages show dmitools usage:
Chapter 2
31
3.
Enter the required key number of the feature required to be modified. See the following table.
Key No.
Function Description
1
Enter 1 to modify the Asset Tag
2
Enter 2 to modify the Product Name
3
Enter 3 to modify the Serial Number
4
Enter 4 to modify the 1394 GUID Number
0
Enter 0 to exit the program
Using the LAN MAC Utility
Perform the following steps to write MAC information to eeprom:
1.
32
Use a text editor, for example Notepad, to edit the MAC.CFG file as shown:
•
WriteData= '001122334455' <------- MAC value
•
StartAddr=7A <------- MAC address
•
WriteLeng=6 <------- MAC value length
•
KeepByte=0 <------- can be any value
2.
Boot into DOS.
3.
Execute MAC.BAT to write MAC information to eeprom.
Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
•
Wrist grounding strap and conductive mat for preventing electrostatic discharge
•
Flat screwdriver
•
Philips screwdriver
•
Plastic flat screwdriver
•
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Related Information
The product previews seen in the disassembly procedures may not represent the final product color or
configuration.
IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and
replacement of components, ensure all available cable channels and clips are used and that the cables are
replaced in the same position.
Replacement Requirements
NOTE: Cabling and components require adhesive to be applied during the replacement and reassembly
process.
NOTE: During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD. This is not a
specified requirement. The reassembler is free to select an alternative appropriate adhesive.
Chapter 3
33
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
34
1.
Turn off the power to the system and all peripherals.
2.
Unplug the AC adapter and all power and signal cables from the system.
3.
Place the system on a flat, stable surface.
Chapter 3
Disassembly Process
The disassembly process is divided into the following sections:
•
External components disassembly
•
Main unit disassembly
•
LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the
inside assembly frame in that order.
Main Screw List
Screw
Quantity
M2.0*3L(BK)
14
M2.5*5L(NI)
8
M2.5*4L(BNI)
12
M3.0*3.5L(NI)
6
M2.5*5L(BNI)
7
M2.0*5L
4
M2.5*6L(BNI)
38
M2.5*2L(NI)
4
Chapter 3
Acer Part Number
35
External Module Disassembly Process
NOTE: The product previews seen in the disassembly procedures may not represent the final product color or
configuration.
Screw List
Step
Screw
Quantity
Base Cover Disassembly
M2.5*5L(BNI)
6
2nd HDD Cover Disassembly
M2.5*5L(BNI)
1
WLAN Module Disassembly
M2.0*3L(BK)
1
HDD Disassembly
M3.0*3.5L(NI)
2
2nd HDD Disassembly
M3.0*3.5L(NI)
4
ODD Module Disassembly
M2.0*3L(BK)
1
Part No.
External Modules Disassembly Flowchart
Turn off system and
peripherals power
Disconnect power and
signal cables from
system
Remove Battery
Remove Dummy Card
Remove 2nd HDD
Cover
Remove Lower Cover
Remove HDD
36
Remove DIMM
Remove WLAN Board
Remove 2nd HDD
Chapter 3
Removing the Battery Pack
1.
Turn the computer over.
2.
Slide the battery lock/unlock latch to the unlock position.
3.
Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the
main unit (2).
2
1
NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the
battery and follow local regulations for disposal.
Chapter 3
37
Removing the Dummy Card
38
1.
Press the dummy card in to allow it to spring out.
2.
Pull the dummy card out.
Chapter 3
Removing the Base Door
1.
See “Removing the Battery Pack” on page 37.
2.
Remove the six (6) screws.
Step
Base Door
Disassembly
3.
Screw
M2.5*5L(BNI)
Quantity
Screw Type
6
Lift the base door up at the finger indentation location provided in the bottom cover.
Chapter 3
39
Removing the Hard Disk Drive Module
40
1.
See “Removing the Battery Pack” on page 37.
2.
See “Removing the Base Door” on page 39.
3.
Grasp the pull tab on the top of the HDD.
4.
Pull the tab horizontally to slide the HDD out of the connector dock.
5.
Lift the HDD out of the lower cover.
Chapter 3
6.
Remove the two (2) screws of the HDD bracket.
Step
HDD Bracket
Disassembly
7.
Screw
M3.0*3.5L(NI)
Quantity
Screw Type
2
Lift the bracket away from the HDD.
Chapter 3
41
Removing the DIMM Module
42
1.
See “Removing the Battery Pack” on page 37.
2.
See “Removing the Base Door” on page 39.
3.
Push the memory module clips outwards.
4.
Pull the memory module out.
Chapter 3
Removing the WLAN Module
1.
See “Removing the Battery Pack” on page 37.
2.
See “Removing the Base Door” on page 39.
3.
Detach the two (2) cables from the Wireless LAN module.
IMPORTANT:Take note of the position of the Main (black) and Auxiliary (white) connectors.
4.
Remove the one (1) screw. Ensure the cables are well clear of the module.
Step
WLAN Module
Disassembly
Chapter 3
Screw
M2.0*3L(BK)
Quantity
Screw Type
1
43
5.
44
Pull the WLAN module out and away.
Chapter 3
Removing the 2nd HDD Module
1.
See “Removing the Battery Pack” on page 37.
2.
Remove the one (1) screw from the 2nd HDD module door.
Step
2nd HDD Module
Disassembly
3.
Screw
M2.5*5L(BNI)
Quantity
Screw Type
1
Remove the HDD module door from the lower cover.
Chapter 3
45
4.
Grasp the pull tab on the top of the HDD.
5.
Lift the HDD out of the lower cover.
6.
Remove the four (4) screws from the HDD bracket.
Step
HDD Bracket
Disassembly
46
Screw
M3.0*3.5L(NI)
Quantity
Screw Type
4
Chapter 3
7.
Lift the bracket away from the HDD.
Chapter 3
47
Removing the ODD Module
1.
See “Removing the Battery Pack” on page 37.
2.
See “Removing the Base Door” on page 39.
3.
Pry the ODD from the chassis and pull the ODD completely out of the bay.
4.
Remove the two (2) screws from the ODD bracket.
Step
ODD Module
Disassembly
48
Screw
M2.0*3L(BK)
Quantity
Screw Type
2
Chapter 3
5.
Remove the ODD bracket.
6.
Pry the ODD bezel off of the ODD module.
Chapter 3
49
Main Unit Disassembly Process
IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and
replacement of components, ensure all available cable channels and clips are used and that the cables are
replaced in the same position.
NOTE: The product previews seen in the disassembly procedures may not represent the final product color or
configuration.
Main Unit Disassembly Flowchart
Remove external
modules before
proceeding
Remove keyboard
Remove upper cover
Remove CRT Cable
Remove USB Board
Remove Bluetooth
Module
Remove LCD module
Remove DC cable
Remove Switch Board
Remove Power Board
Remove main board
Remove LAN Board
Remove RTC Battery
Remove thermal
module
Remove PCH
Heatsink
Remove CPU
Screw List
Step
50
Screw
Quantity
Upper Cover
Disassembly
TBD
Lower Cover
Disassembly
TBD
Switch Board
Disassembly
M2.5*2L(NI)
2
Power Module
Disassembly
M2.0*3L(BK)
3
USB board
Disassembly
M2.5*6L(BNI)
1
Part No.
Chapter 3
Step
Screw
Bluetooth Module
Disassembly
TBD
LAN Board
Disassembly
TBD
PCH Heatsink
Disassembly
TBD
LCD Module
Disassembly
M2.5*6L(BNI)
Chapter 3
Quantity
Part No.
4
51
Removing the Keyboard
IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use
excessive force when removing to prevent damage.
1.
See “Removing the Battery Pack” on page 37.
2.
See “Removing the Base Door” on page 39.
3.
See “Removing the DIMM Module” on page 42.
4.
See “Removing the WLAN Module” on page 43.
5.
See “Removing the 2nd HDD Module” on page 45.
6.
See “Removing the ODD Module” on page 48.
7.
Remove the twenty two (22) screws in the lower cover.
Step
Lower Cover
Disassembly
8.
52
Screw
Quantity
M2.5*6.0 (red callouts)
22
M2.5*2L(NI) (green
callouts)
2
Screw Type
Using plastic tweezers, release the six (6) clips holding the keyboard in place.
Chapter 3
9.
Gently pry up the keyboard.
10. Carefully flip the keyboard over.
11. Detach the keyboard FCC and remove the keyboard.
Chapter 3
53
Removing the Upper Cover
54
1.
See “Removing the Keyboard” on page 52.
2.
Disconnect the power board FFC.
3.
Unlock and disconnect the touchpad board FFC.
4.
Unlock and disconnect the speaker cable.
Chapter 3
5.
Remove the seven (7) screws from the upper cover.
Step
Upper Cover
Disassembly
Chapter 3
Screw
Quantity
2.5*4.0 (red callouts)
6
2.0*3.0 (green callout)
1
Screw Type
55
6.
Lift the upper cover away from the lower cover as shown.
Removing the LCD Module
56
1.
See "Removing the Upper Cover" on page 54
2.
Pull the WLAN antenna up through the upper cover and free it from the cable channel.
3.
Using the pull tab, release the LVDS cable from the connector.
Chapter 3
4.
Remove the four (4) screws from the hinges.
Step
Remove LCD
Module
5.
Screw
M2.5*6.0
Quantity
Screw Type
4
Remove the LCD module from the chassis.
CAUTION: Make sure all cables are pulled back and away from the device to avoid damage during removal.
Chapter 3
57
Removing the Bluetooth Module
1.
See “Removing the Upper Cover” on page 54.
2.
Disconnect the Bluetooth cable from the mainboard..
3.
Remove the one (1) screw from the Bluetooth module.
Step
Bluetooth Module
Disassembly
4.
58
Screw
M2.5*3
Quantity
Screw Type.
1
LIft the Bluetooth module away from the upper cover.
Chapter 3
5.
Detach the Bluetooth module cable from the module.
Chapter 3
59
Removing the USB Board
1.
See “Removing the Upper Cover” on page 54.
2.
Unlock the USB board connector and disconnect the cable from the mainboard.
3.
Peel the cable off the adhesive.
IMPORTANT:Take care not to tear the FFC pull tab during removal.
4.
60
Unlock the USB board cable connector and disconnect the cable from the board.
Chapter 3
5.
Remove one (1) screw from the USB board.
Step
USB Module
Disassembly
6.
Screw
2.5*6
Quantity
Screw Type.
1
Lift the USB board clear of the chassis.
Chapter 3
61
Removing the Mainboard
1.
See “Removing the Upper Cover” on page 54.
2.
Disconnect the following cables (a,b) from the mainboard.
a
b
a
62
b
Chapter 3
3.
Remove three (3) screws from the mainboard.
Step
Main Board
Disassembly
4.
Screw
M2.5*6
Quantity
Screw Type.
2
Lift the mainboard out of the chassis as shown.
Chapter 3
63
Removing the LAN Board
1.
See “Removing the Mainboard” on page 62.
2.
Remove two (2) screws from the LAN board.
Step
LAN Module
Disassembly
3.
64
Screw
M2.5*6.0
Quantity
Screw Type.
2
Lift the LAN board clear of the chassis.
Chapter 3
Removing the RTC Battery
1.
See “Removing the Mainboard” on page 62.
2.
Pull the RTC battery off the mainboard.
NOTE: The RTC battery has been highlighted with the yellow circle as shown in the previous image. Please
detach the RTC battery and follow local regulations for disposal.
Chapter 3
65
Removing the Thermal Module
66
1.
See “Removing the Mainboard” on page 62.
2.
Disconnect the thermal module fan connector.
3.
Loosen the six (6) captive screws from the thermal module.
Chapter 3
4.
Lift the thermal module away from the main board.
Chapter 3
67
Removing the CPU
68
1.
See “Removing the Thermal Module” on page 66.
2.
Unlock the CPU. Use a flathead screw driver to turn the screw 180º.
3.
Lift the CPU out of the socket.
Chapter 3
Removing the PCH Heatsink
1.
See “Removing the Mainboard” on page 62.
2.
Loosen the two (2) captive screws.
3.
Lift the thermal unit away.
Step
Removing the PCH
Heatsink
Screw
M2.5*6.0
Quantity
Screw Type.
2
NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the
previous image. Please detach the circuit board and follow local regulations for disposal.
Chapter 3
69
Removing the DC-IN Cable Assembly
70
1.
See “Removing the Mainboard” on page 62.
2.
See “Removing the Upper Cover” on page 54.
3.
Remove the DC-IN cable from the retention guides.
4.
Lift the DC-IN cable assembly out of the chassis.
Chapter 3
Removing the Switch Board
1.
See “Removing the Upper Cover” on page 54.
2.
Remove the two (2) screws.
Step
Switch Board
Disassembly
3.
Screw
M2.5*2Ni
Quantity
Screw Type
2
Lift the switch board away from the upper cover (1) and turn it over (2).
1
2
Chapter 3
71
4.
72
Unlock and disconnect the switch board FFC.
Chapter 3
Removing the Power Board
1.
See “Removing the Upper Cover” on page 54.
2.
Unlock and disconnect the power board FFC.
Chapter 3
73
3.
Remove the three (3) screws.
Step
Power Board
Disassembly
4.
74
Screw
2.0*3
Quantity
Screw Type
3
Lift the power board away.
Chapter 3
LCD Module Disassembly Process
IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and
replacement of components, ensure all available cable channels and clips are used and that the cables are
replaced in the same position.
NOTE: The product previews seen in the disassembly procedures may not represent the final product color or
configuration.
LCD Module Disassembly Flowchart
Remove LCD panel
from main unit before
proceeding
Remove LCD bezel
Remove camera
module
Remove LCD panel
Remove LVDS cable
Remove microphone
Remove WLAN
antennas
Remove LCD brackets
Screw List
Step
Screw
Quantity
Part No.
LCD Bezel
Disassembly
LCD Panel
Disassembly
Left Hinge
Disassembly
Right Hinge
Disassembly
Chapter 3
75
Removing the LCD Bezel
1.
See “Removing the Upper Cover” on page 54.
2.
Remove the two (2) screws from the LCD bezel as shown.
Step
Removing the LCD
Bezel
3.
76
Screw
2.5*4
Quantity
Screw Type.
2
Pry the bezel away from the top-center and then work around until the entire bezel is detached.
Chapter 3
4.
Remove the bezel from the LCD module.
Chapter 3
77
Removing the Camera Board
78
1.
See “Removing the LCD Bezel” on page 76.
2.
Pull up the camera board.
3.
Disconnect the camera connector.
Chapter 3
Removing the LCD Panel
1.
See “Removing the LCD Bezel” on page 76.
2.
Remove the six (6) screws from the LCD panel.
Step
LCD Panel
Disassembly
3.
Screw
2.5*4
Quantity
Screw Type
6
Remove LVDS cable from cable guides
Chapter 3
79
4.
Disconnect the microphone cable.
5.
Lift the LCD panel out.
6.
Remove 6 screws from the LCD brackets (3 on each side).
Step
LCD Bracket
Disassembly
80
Screw
2.5*4
Quantity
Screw Type
6
Chapter 3
7.
Separate the brackets from the panel as shown.
8.
Peel the LVDS cable off the panel.
9.
Continue peeling the cable off the LCD panel.
Chapter 3
81
10. Peel back the mylar tape and disconnect the LVDS cable.
11. Remove the adhesive foil tabs covering the microphone cable.
12. Lift up the microphone cable and remove it from the LCD cover.
82
Chapter 3
Removing the Antennas
1.
See “Removing the LCD Panel” on page 79.
2.
Remove the antenna cables from the retention guides.
3.
Free the cables completely.
4.
Pry the left antenna from the casing.
Chapter 3
83
5.
84
Pry the right antenna from the casing.
Chapter 3
LCD Reassembly Procedure
Replacing the Microphone
1.
Lay the microphone cable in the LCD cover and replace the adhesive foil tabs.
2.
Replace the microphone.
Chapter 3
85
Replacing the Antennas
86
1.
See See “Replacing the Microphone” on page 85.
2.
Adhere the left antenna down firmly onto the LCD module casing.
3.
Adhere the right antenna down firmly onto the LCD module casing.
Chapter 3
4.
Lay the cables around the module edge.
Chapter 3
87
Replacing the LCD Panel
88
1.
See “Replacing the Antennas” on page 86.
2.
Connect the FPC cable connector.
3.
Place the protective clear adhesive mylar tape down firmly over the connector.
4.
Continue adhering the webcam cable to the LCD panel.
Chapter 3
5.
Adhere the webcam cable to the back of the LCD panel, in parallel with the panel edges.
6.
Replace the brackets to the panel as shown.
7.
Replace the six (6) screws to the LCD brackets (3 on each side).
Chapter 3
89
8.
Replace the LCD panel into the top cover.
9.
Replace the six (6) screws to the LCD panel.
10. Connect the microphone cable.
90
Chapter 3
11. Place the LVDS cable into cable guides
Chapter 3
91
Replacing the Camera Board
92
1.
See “Replacing the LCD Panel” on page 88.
2.
Connect the cable to the Camera Board.
3.
Lay the Camera board down and press firmly to apply the adhesive.
Chapter 3
Replacing the LCD Bezel
1.
See “Replacing the Camera Board” on page 92.
2.
Place the bezel hinge covers over the hinges. Ensure the cables are correctly exiting the hinges.
3.
Press down on the top middle edge of the bezel to engage the locking clips.
4.
Press down on the bezel edge working simultaneously around the edges to the bottom.
Chapter 3
93
5.
94
Replace the two (2) bezel screws.
Chapter 3
Main Unit Reassembly Process
Replacing the Power Assembly
6.
Place the DC jack into the lower cover.
7.
Lay the cables in the retention guides.
Chapter 3
95
Replacing the PCH Thermal Module
1.
Place the PCH thermal module on the PCH chip.
2.
Replace the two (2) screws.
Replacing the CPU
IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU
socket.
1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator.
96
Chapter 3
2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place.
Chapter 3
97
Replacing the Thermal Module
IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal
Module.
The following thermal grease types are approved for use:
•
•
•
Silmore GP50
Honeywell
Jet Motor 7762
The following thermal pads are approved for use:
•
Eapus XR-PE
1. See “Replacing the CPU” on page 96.
2. Remove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl
Alcohol, Acetone, or other approved cleaning agent.
3. Apply a small amount of thermal grease to the centre of the CPU—there is no need to spread the grease
manually, the force used during the installation of the Thermal Module is sufficient.
4. Align the screw holes on the Thermal Module and
Mainboard then replace the module. Keep the
module as level as possible to spread the thermal
grease evenly.
5. Replace the six (6) securing screws to secure the
Thermal Module in place.
6. Connect the fan cable.
98
Chapter 3
Replacing the RTC Battery
1.
Push the RTC battery into the cradle on the mainboard, plus (+) side up.
Chapter 3
99
Removing the LAN Board
100
1.
Line up the screw holes, then replace the LAN board onto the mainboard.
2.
Replace the two (2) screws.
Chapter 3
Replacing the Main Board
1.
See “Replacing the Power Assembly” on page 95.
2.
See “Replacing the PCH Thermal Module” on page 96.
3.
See “Replacing the CPU” on page 96.
4.
See “Replacing the Thermal Module” on page 98.
5.
See “Replacing the RTC Battery” on page 99.
6.
See “Removing the LAN Board” on page 100.
7.
Slide the main board external connector edge in first to the lower case, then lower into place.
8.
Replace the three (3) screws to secure the mainboard to the lower cover.
Chapter 3
101
9.
102
Connect the CD-IN connector.
Chapter 3
Replacing the USB board
1.
See “Replacing the Main Board” on page 101.
2.
Place the USB board into the lower case edge first.
3.
Replace the one (1) screw.
4.
Adhere the USB board FFC to the chassis.
Chapter 3
103
104
5.
Connect and lock the USB board FFC to the USB board.
6.
Connect and lock the USB board FFC to the mainboard.
Chapter 3
Replacing the Bluetooth Module
1.
See “Replacing the Main Board” on page 101.
2.
Connect the Bluetooth cable to the Bluetooth module.
3.
Place the Bluetooth module onto the mainboard pressing down firmly.
4.
Replace the one (1) screw.
Chapter 3
105
5.
106
Connect the Bluetooth module cable to the main board.
Chapter 3
Replacing the LCD Module
1.
See “Replacing the Main Board” on page 101.
2.
Place the LCD module hinges into position on the lower case.
3.
Replace the four (4) screws, two each in the left and right hinges.
4.
Insert the antenna cables through the lower cover and pull through from the other side.
Chapter 3
107
108
5.
Lay the LVDS cable across the assembly as shown and press down firmly.
6.
Connect the LVDC cable.
Chapter 3
Replacing the Power Board
1.
Place the power board into the upper cover.
2.
Replace the three (3) screws.
3.
Connect and lock the FFC.
Chapter 3
109
Replacing the Switch Board
110
1.
Connect and lock the FFC.
2.
Turn the switch board over and place into the upper cover.
3.
Replace the two (2) screws.
Chapter 3
Replacing the Upper Cover
1.
See “Replacing the Main Board” on page 101.
2.
See “Replacing the LCD Module” on page 107.
3.
See “Replacing the Bluetooth Module” on page 105.
4.
See “Replacing the USB board” on page 103.
5.
See “Replacing the Power Board” on page 109.
6.
See “Replacing the Switch Board” on page 110.
7.
Place the upper cover onto the lower cover aligning the hinges first and then press down around the
edges.
Chapter 3
111
8.
Replace the seven (7) screws.
9.
Turn the computer over and replace the twenty (24) screws on the bottom cover.
10. Connect the speaker cable.
112
Chapter 3
11. Connect and lock the Switch Board FFC.
12. Connect and lock the Power board FFC.
Chapter 3
113
Replacing the Keyboard
114
1.
See “Replacing the Upper Cover” on page 111.
2.
Connect and lock the FFC to the mainboard.
3.
Turn the keyboard over and insert the bottom edge in first, then push to down ensure the five latches
across the top are fully secured.
Chapter 3
Replacing the Wireless LAN Module
1.
See “Replacing the Keyboard” on page 114.
2.
Insert the wireless LAN module into the connector.
3.
Replace the one screw.
4.
Replace the connectors. The white (Aux) cable attaches to the connector marked 2 on the board. The
black (Main) cable attaches to the connector marked 1 on the board.
Chapter 3
115
Replacing the DIMM Module
116
1.
See “Replacing the Keyboard” on page 114.
2.
Slide the DIMM module into the connector.
3.
Press down till the locking springs click into place.
Chapter 3
Replacing the 2nd HDD Module
1.
See “Replacing the Keyboard” on page 114.
2.
Replace the HDD bracket.
3.
Replace the four (4) screws.
4.
Place the HDD into the lower cover.
Chapter 3
117
118
5.
Replace the HDD cover.
6.
Replace the one (1) screw.
Chapter 3
Replacing the Hard Disk Drive
1.
See “Replacing the Keyboard” on page 114.
2.
Place the HDD bracket onto the HDD.
3.
Replace the two (2) screws.
4.
Insert the HDD into the bay inserting the bracket flanges into the lower cover slot first.
Chapter 3
119
5.
120
Grasp the tab and slide the HDD firmly into the docking connector.
Chapter 3
Replacing the ODD Module
1.
See “Replacing the Keyboard” on page 114.
2.
Replace the ODD bezel.
3.
Replace the ODD bracket.
4.
Replace the two (2) screws of the ODD bracket.
Chapter 3
121
5.
122
Push the ODD completely into the bay until flush with the lower cover.
Chapter 3
Replacing the Base Door
1.
See “Replacing the Wireless LAN Module” on page 115.
2.
See “Replacing the DIMM Module” on page 116.
3.
See “Replacing the Hard Disk Drive” on page 119.
4.
See “Replacing the ODD Module” on page 121.
5.
Insert the base door edge flanges into the slots.
6.
Lower the base door.
7.
Tighten the six (6) screws.
Chapter 3
123
Replacing the Battery
1.
See “Replacing the Base Door” on page 123.
2.
Slide the battery into position.
3.
Close the locking latch.
Replace the Dummy Card
Push the dummy card into the slot until it clicks into place.
124
Chapter 3
Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Go To
Power On Issue
Page 126
No Display Issue
Page 127
LCD Failure
Page 129
Internal Keyboard Failure
Page 130
TouchPad Failure
Page 131
Internal Speaker Failure
Page 132
Internal Microphone Failure
Page 133
USB Failure
Page 135
Other Function Failure
Page 135
4.
If the Issue is still not resolved, see “Online Support Information” on page 157.
Chapter 4
125
Power On Issue
If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:
Start
Check
AC/Battery
NG
Swap AC/Battery
try
OK
Swap M/B
Computer Shuts down Intermittently
If the system powers off at intervals, perform the following actions one at a time to correct the problem.
126
1.
Check the power cable is properly connected to the computer and the electrical outlet.
2.
Remove any extension cables between the computer and the outlet.
3.
Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.
4.
Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.
5.
Remove any recently installed software.
6.
If the Issue is still not resolved, see “Online Support Information” on page 157.
Chapter 4
No Display Issue
If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace
non-defective FRUs:
START
Replace LCD
Panel and
Cable
No
LCD Module OK?
Power On ?
Ext. DDRAM module
connected properly?
Replace the
main board
No
No
Go to No Power
troubleshooting
step
Reconnect
SDRAM Module
Ext. DDRAM
module functional?
No
Replace external
DDRAM module
CPU Thermal
Module properly
connected?
No
Remove and
replace thermal
module
No POST or Video
If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.
1.
Make sure that the internal display is selected. On this notebook model, switching between the internal
display and the external display is done by pressing Fn+F5. Reference Product pages for specific model
procedures.
2.
Make sure the computer has power by checking at least one of the following occurs:
•
Fans start up
•
Status LEDs light up
If there is no power, see “Power On Issue” on page 126.
3.
Drain any stored power by removing the power cable and battery and holding down the power button for
10 seconds. Reconnect the power and reboot the computer.
4.
Connect an external monitor to the computer and switch between the internal display and the external
display is by pressing Fn+F5 (on this model).
If the POST or video appears on the external display, see “LCD Failure” on page 129.
5.
Disconnect power and all external devices including port replicators or docking stations. Remove any
memory cards and CD/DVD discs. Restart the computer.
Chapter 4
127
If the computer boots correctly, add the devices one by one until the failure point is discovered.
6.
Reseat the memory modules.
7.
Remove the drives (see “Disassembly Process” on page 35).
8.
If the Issue is still not resolved, see “Online Support Information” on page 157.
Abnormal Video Display
If video displays abnormally, perform the following actions one at a time to correct the problem.
1.
Reboot the computer.
2.
If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and
should be replaced. See “Disassembly Process” on page 35.
3.
If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD
is faulty and should be replaced. See “Disassembly Process” on page 35.
4.
Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.
NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.
If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See
“Disassembly Process” on page 35.
5.
Check the display resolution is correctly configured:
a.
Minimize or close all Windows.
b.
If display size is only abnormal in an application, check the view settings and control/mouse wheel
zoom feature in the application.
c.
If desktop display resolution is not normal, right-click on the desktop and select
Personalize´ Display Settings.
d.
Click and drag the Resolution slider to the desired resolution.
e.
Click Apply and check the display. Readjust if necessary.
6.
Roll back the video driver to the previous version if updated.
7.
Remove and reinstall the video driver.
8.
Check the Device Manager to determine that:
9.
•
The device is properly installed. There are no red Xs or yellow exclamation marks.
•
There are no device conflicts.
•
No hardware is listed under Other Devices.
If the Issue is still not resolved, see “Online Support Information” on page 157.
10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.
11. If the Issue is still not resolved, see “Online Support Information” on page 157.
Random Loss of BIOS Settings
If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a
time to correct the problem.
1.
If the computer is more than one year old, replace the CMOS battery.
2.
Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3.
If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power
and data cables between devices.
If the BIOS settings are still lost, replace the cables.
128
4.
If HDD information is missing from the BIOS, the drive may be defective and should be replaced.
5.
Replace the Motherboard.
Chapter 4
6.
If the Issue is still not resolved, see “Online Support Information” on page 157.
LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace nondefective FRUs:
Start
Check MB LCD
connector and cables
NG
Reassemble
Re-plug LCD cable
NG
Swap
LCD cable /LCD panel
OK
Check LCD
module?
cable ?
OK
Swap M/B
Chapter 4
129
Built-In Keyboard Failure
If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace
non-defective FRUs:
Start
Keyboard properly
connected?
No
Disconnect and
reconnect
Keyboard functioning?
No
Replace Keyboard
Replace
mainboard
130
Chapter 4
TouchPad Failure
If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:
Start
OK
Check M/B T/P
FFC
NG
OK
OK
Check
TouchPad
NG
Re-assemble the
T/P FFC to M/B
Swap/Reassemble
the T/P board or
T/P FFC
Swap M/B
Chapter 4
131
Internal Speaker Failure
If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace
non-defective FRUs:
Start
Check M/B SPK
cable
NG
Re-assemble the
SPK cable to M/B
OK
Swap M/B
Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.
132
1.
Reboot the computer.
2.
Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check
the Device Manager to determine that:
•
The device is properly installed.
•
There are no red Xs or yellow exclamation marks.
•
There are no device conflicts.
•
No hardware is listed under Other Devices.
3.
Roll back the audio driver to the previous version, if updated recently.
4.
Remove and reinstall the audio driver.
5.
Ensure that all volume controls are set mid range:
a.
Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.
b.
Click Mixer to verify that other audio applications are set to 50 and not muted.
6.
Navigate to Start´ Control Panel´ Hardware and Sound´ Sound. Ensure that Speakers are selected
as the default audio device (green check mark).
NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices
(clear by default).
7.
Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure
the speakers.
8.
Remove and recently installed hardware or software.
Chapter 4
9.
Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
10. Reinstall the Operating System.
11. If the Issue is still not resolved, see “Online Support Information” on page 157.
Internal Microphone Failure
If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:
Start
Check M/B Mic.
cable
NG
Re-assemble the
MIC cable to M/B
OK
Swap M/B
Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to
correct the problem.
1.
Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´
Sound and select the Recording tab.
2.
Right-click on the Recording tab and select Show Disabled Devices (clear by default).
3.
The microphone appears on the Recording tab.
4.
Right-click on the microphone and select Enable.
5.
Select the microphone then click Properties. Select the Levels tab.
6.
Increase the volume to the maximum setting and click OK.
7.
Test the microphone hardware:
a.
Select the microphone and click Configure.
b.
Select Set up microphone.
c.
Select the microphone type from the list and click Next.
d.
Follow the onscreen prompts to complete the test.
Chapter 4
133
8.
If the Issue is still not resolved, see “Online Support Information” on page 157.
HDD Not Operating Correctly
If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.
1.
Disconnect all external devices.
2.
Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3.
Run the Windows 7 Startup Repair Utility:
a.
insert the Windows 7 Operating System DVD in the ODD and restart the computer.
b.
When prompted, press any key to start to the operating system DVD.
c.
The Install Windows screen displays. Click Next.
d.
Select Repair your computer.
e.
The System Recovery Options screen displays. Click Next.
f.
Select the appropriate operating system, and click Next.
NOTE: Click Load Drivers if controller drives are required.
g.
Select Startup Repair.
h.
Startup Repair attempts to locate and resolve issues with the computer.
i.
When complete, click Finish.
If an issue is discovered, follow the onscreen information to resolve the problem.
4.
Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.
5.
Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that
CD/DVD drive is set as the first boot device on the Boot menu.
6.
Ensure all cables and jumpers on the HDD and ODD are set correctly.
7.
Remove any recently added hardware and associated software.
8.
Run the Windows Disk Defragmenter. For more information see Windows Help and Support.
9.
Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see
Windows Help and Support.
10. Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
11. Replace the HDD. See “Disassembly Process” on page 35.
134
Chapter 4
USB Failure (Right up/down side)
If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:
Start
OK
Check USB/B to
M/B cable
NG
OK
OK
Check USB/B
NG
Re-assemble the
USB/B cable to M/B
Swap USB/B and
USB cable
Swap M/B
Other Failures
If the VGA board, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume
Wheel fail, perform the following general steps to correct the problem. Do not replace non-defective FRUs:
1.
Check whether the drive is OK.
2.
Verify that the Test Fixture is OK.
3.
Swap the mainboard and retest.
Chapter 4
135
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.
If no error is detected, do not replace any FRU.
3.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On
Issue” on page 126.):
136
1.
Power-off the computer.
2.
Visually check them for damage. If any problems are found, replace the FRU.
3.
Remove or disconnect all of the following devices:
•
Non-Acer devices
•
Printer, mouse, and other external devices
•
Battery pack
•
Hard disk drive
•
DIMM
•
CD-ROM/Diskette drive Module
•
PC Cards
4.
Power-on the computer.
5.
Determine if the problem has changed.
6.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
•
System board
•
LCD assembly
Chapter 4
Post Code Reference Tables
These tables describe the POST codes and descriptions during the POST.
Post Code Range
Phase
POST Code Range
SEC
0x01 - 0x0F
PEI
0x70 - 0x9F
DXE
0x40 - 0x6F
BDS
0x10 - 0x3F
SMM
0xA0 - 0xBF
S3
0xC0 - 0xCF
ASL
0x51 – 0x55
0xE1 – 0xE4
PostBDS
0xF9 – 0xFE
InsydeH2ODDT™
Reserve
0xD0 – 0xD7
OEM Reserve
0xE8 – 0xEB
Reserved
0xD8 – 0xE0
0xE5 – 0xE7
0xEC – 0xF8
SEC Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Post
Code
Phase
Description
SEC_SYSTEM_POWER_ON
SEC
1
CPU power on and switch to
Protected mode
SEC_BEFORE_MICROCODE_PATCH
SEC
2
Patching CPU microcode
SEC_AFTER_MICROCODE_PATCH
SEC
3
Setup Cache as RAM
SEC_ACCESS_CSR
SEC
4
PCIE MMIO Base Address initial
SEC_GENERIC_MSRINIT
SEC
5
CPU Generic MSR initialization
SEC_CPU_SPEEDCFG
SEC
6
Setup CPU speed
SEC_SETUP_CAR_OK
SEC
7
Cache as RAM test
SEC_FORCE_MAX_RATIO
SEC
8
Tune CPU frequency ratio to
maximum level
SEC_GO_TO_SECSTARTUP
SEC
9
Setup BIOS ROM cache
SEC_GO_TO_PEICORE
SEC
0A
Enter Boot Firmware Volume
PEI Phase POST Code Table:
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
PEI_SIO_INIT
PEI
70
Super I/O Initialization
PEI_CPU_REG_INIT
PEI
71
CPU Early Initialization
PEI_PCIE_MMIO_INIT
PEI
74
PCIE MMIO BAR Initialization
PEI_NB_REG_INIT
PEI
75
North Bridge Early Initialization
PEI_SB_REG_INIT
PEI
76
South Bridge Early Initialization
PEI_TPM_INIT
PEI
78
TPM Initialization
PEI_SMBUS_INIT
PEI
79
SMBUS Early Initialization
Chapter 4
Description
137
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
PEI_PROGRAM_CLOCK_GEN
PEI
7A
Clock Generator Initialization
PEI_IGD_EARLY_INITIAL
PEI
7B
Internal Graphic device early
Initialization
PEI_HECI_INIT
PEI
7C
HECI Initialization
PEI_WATCHDOG_INIT
PEI
7D
Watchdog timer Initialization
PEI_MEMORY_INIT
PEI
7E
Memory Initial for Normal boot.
PEI_MEMORY_INIT_FOR_CRISIS
PEI
7F
Memory Initial for Crisis Recovery
PEI_MEMORY_INSTALL
PEI
80
Simple Memory test
PEI_TXTPEI
PEI
81
TXT function early Initialization
PEI_SWITCH_STACK
PEI
82
Start to use Memory
PEI_MEMORY_CALLBACK
PEI
83
Set cache for physical memory
PEI_ENTER_RECOVERY_MODE
PEI
84
Recovery device Initialization
PEI_RECOVERY_MEDIA_FOUND
PEI
85
Found Recovery image
PEI_RECOVERY_MEDIA_NOT_FOUND
PEI
86
Recovery image not found
PEI_RECOVERY_LOAD_FILE_DONE
PEI
87
Load Recovery Image completed
PEI_RECOVERY_START_FLASH
PEI
88
Start Flash BIOS with Recovery
image
PEI_ENTER_DXEIPL
PEI
89
Loading BIOS image to RAM
PEI_FINDING_DXE_CORE
PEI
8A
Loading DXE core
PEI_GO_TO_DXE_CORE
PEI
8B
Enter DXE core
Description
DXE Phase POST Code Table:
Functionality Name (Include\
PostCode.h)
138
Phase
PostCode
Description
DXE_TCGDXE
DXE
40
TPM initial in DXE
DXE_SB_SPI_INIT
DXE
41
South bridge SPI initialization
DXE_CF9_RESET
DXE
42
Setup Reset service
DXE_SB_SERIAL_GPIO_INIT
DXE
43
South bridge Serial GPIO
initialization
DXE_SMMACCESS
DXE
44
Setup SMM ACCE SS service
DXE_SIO_INIT
DXE
46
Super I/O DXE initialization
DXE_LEGACY_REGION
DXE
47
Setup Legacy Region service
DXE_IDENTIFY_FLASH_DEVICE
DXE
49
Identify Flash device
DXE_FTW_INIT
DXE
4A
Fault Tolerant Write verification
DXE_VARIABLE_INIT
DXE
4B
Variable Service initialization
DXE_VARIABLE_INIT_FAIL
DXE
4C
Fail to initial Variable Service
DXE_MTC_INIT
DXE
4D
MTC Initial
DXE_CPU_INIT
DXE
4E
CPU Middle Initialization
DXE_MP_CPU_INIT
DXE
4F
Multi-processor
MiddleInitialization
DXE_SMBUS_INIT
DXE
50
SMBUS Driver Initialization
DXE_SMART_TIMER_INIT
DXE
51
8259 Initialization
DXE_PCRTC_INIT
DXE
52
RTC Initialization
Chapter 4
Functionality Name (Include\
PostCode.h)
Phase
PostCode
Description
DXE_SATA_INIT
DXE
53
SATA Controller earlyInitialization
DXE_SMM_CONTROLER_INIT
DXE
54
Setup SMM Control service
DXE_LEGACY_INTERRUPT
DXE
55
Setup Legacy Interrupt service
DXE_RELOCATE_SMBASE
DXE
56
Relocate SMM BASE
DXE_FIRST_SMI
DXE
57
SMI test
DXE_VTD_INIT
DXE
58
VTD Initial
DXE_BEFORE_CSM16_INIT
DXE
59
Legacy BIOS Initialization
DXE_AFTER_CSM16_INIT
DXE
5A
Legacy interrupt function
Initialization
DXE_LOAD_ACPI_TABLE
DXE
5B
ACPI Table Initialization
DXE_SB_DISPATCH
DXE
5C
Setup SB SMM Dispatcher
service
DXE_SB_IOTRAP_INIT
DXE
5D
Setup SB IOTRAP Service
DXE_SUBCLASS_DRIVER
DXE
5E
Build AMT Table
DXE_PPM_INIT
DXE
5F
PPM Initialization
DXE_HECIDRV_INIT
DXE
60
HECIDRV Initialization
BDS Phase POST Code Table:
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
BDS_ENTER_BDS
BDS
10
Enter BDS entry
BDS_INSTALL_HOTKEY
BDS
11
Install Hotkey service
BDS_ASF_INIT
BDS
12
ASF Initialization
BDS_PCI_ENUMERATION_START
BDS
13
PCI enumeration
BDS_BEFORE_PCIIO_INSTALL
BDS
14
PCI resource assign complete
Description
BDS_PCI_ENUMERATION_END
BDS
15
PCI enumeration complete
BDS_CONNECT_CONSOLE_IN
BDS
16
Keyboard Controller, Keyboard
and Mouse initialization
BDS_CONNECT_CONSOLE_OUT
BDS
17
Video device initialization
BDS_CONNECT_STD_ERR
BDS
18
Error report device initialization
BDS_CONNECT_USB_HC
BDS
19
USB host controller initialization
BDS_CONNECT_USB_BUS
BDS
1A
USB BUS driver initialization
BDS_CONNECT_USB_DEVICE
BDS
1B
USB device driver initialization
BDS_NO_CONSOLE_ACTION
BDS
1C
Console device initial fail
BDS_DISPLAY_LOGO_SYSTEM_INFO
BDS
1D
Display logo or system information
BDS_START_IDE_CONTROLLER
BDS
1E
IDE controller initialization
BDS_START_SATA_CONTROLLER
BDS
1F
SATA controller initialization
BDS_START_ISA_ACPI_CONTROLLER
BDS
20
SIO controller initialization
BDS_START_ISA_BUS
BDS
21
ISA BUS driver initialization
BDS_START_ISA_FDD
BDS
22
Floppy device initialization
BDS_START_ISA_SEIRAL
BDS
23
Serial device initialization
BDS_START_IDE_BUS
BDS
24
IDE device initialization
BDS_START_AHCI_BUS
BDS
25
AHCI device initialization
Chapter 4
139
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
BDS_CONNECT_LEGACY_ROM
BDS
26
Dispatch option ROMs
BDS_ENUMERATE_ALL_BOOT_OPTION
BDS
27
Get boot device information
BDS_END_OF_BOOT_SELECTION
BDS
28
End of boot selection
BDS_ENTER_SETUP
BDS
29
Enter Setup Menu
BDS_ENTER_BOOT_MANAGER
BDS
2A
Enter Boot manager
BDS_BOOT_DEVICE_SELECT
BDS
2B
Try to boot system to OS
BDS_EFI64_SHADOW_ALL_LEGACY_RO
M
BDS
2C
Shadow Misc Option ROM
BDS_ACPI_S3SAVE
BDS
2D
Save S3 resume required data in
RAM
BDS_READY_TO_BOOT_EVENT
BDS
2E
Last Chipset initial before boot to
OS
BDS_GO_LEGACY_BOOT
BDS
2F
Start to boot Legacy OS
BDS_GO_UEFI_BOOT
BDS
30
Start to boot UEFI OS
BDS_LEGACY16_PREPARE_TO_BOOT
BDS
31
Prepare to Boot to Legacy OS
BDS_EXIT_BOOT_SERVICES
BDS
32
Send END of POST Message to
ME via HECI
BDS_LEGACY_BOOT_EVENT
BDS
33
Last Chipset initial before boot to
Legacy OS.
BDS_ENTER_LEGACY_16_BOOT
BDS
34
Ready to Boot Legacy OS.
BDS_RECOVERY_START_FLASH
BDS
35
Fast Recovery Start Flash.
Description
PostBDS POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
Description
POST_BDS_NO_BOOT_DEVICE
POST_BDS
F9
No Boot Device
POST_BDS_START_IMAGE
POST_BDS
FB
UEFI Boot Start Image
POST_BDS_ENTER_INT19
POST_BDS
FD
Legacy 16 boot entry
POST_BDS_JUMP_BOOT_SECTOR
POST_BDS
FE
Try to Boot with INT 19
S3 Functions POST Code Table
Functionality Name (Include\ PostCode.h)
Post
Code
Phase
Description
POST_BDS_NO_BOOT_DEVICE
POST_BDS
F9
No Boot Device
POST_BDS_START_IMAGE
POST_BDS
FB
UEFI Boot Start Image
POST_BDS_ENTER_INT19
POST_BDS
FD
Legacy 16 boot entry
POST_BDS_JUMP_BOOT_SECTOR
POST_BDS
FE
Try to Boot with INT 19
ACPI Functions POST Code Table
Phase
Post
Code
ASL_ENTER_S1
ASL
51
Prepare to enter S1
ASL_ENTER_S3
ASL
53
Prepare to enter S3
Functionality Name (Include\ PostCode.h)
140
Description
Chapter 4
Phase
Post
Code
ASL_ENTER_S4
ASL
54
Prepare to enter S4
ASL_ENTER_S5
ASL
55
Prepare to enter S5
ASL_WAKEUP_S1
ASL
E1
System wakeup from S1
ASL_WAKEUP_S3
ASL
E3
System wakeup from S3
ASL_WAKEUP_S4
ASL
E4
System wakeup from S4
Functionality Name (Include\ PostCode.h)
Description
SMM Functions POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
Description
SMM_IDENTIFY_FLASH_DEVICE
SMM
0xA0
Identify Flash device in SMM
SMM_SMM_PLATFORM_INIT
SMM
0xA2
SMM service initial
SMM_ACPI_ENABLE_START
SMM
0xA6
OS call ACPI enable function
SMM_ACPI_ENABLE_END
SMM
0xA7
ACPI enable function complete
SMM_S1_SLEEP_CALLBACK
SMM
0xA1
Enter S1
SMM_S3_SLEEP_CALLBACK
SMM
0xA3
Enter S3
SMM_S4_SLEEP_CALLBACK
SMM
0xA4
Enter S4
SMM_S5_SLEEP_CALLBACK
SMM
0xA5
Enter S5
SMM_ACPI_DISABLE_START
SMM
0xA8
OS call ACPI disable function
SMM_ACPI_DISABLE_END
SMM
0xA9
ACPI disable function complete
InsydeH2ODDT Debugger POST Code Table
Functionality Name
(Include\ PostCode.h)
PostCode
Description
Used by Insyde debugger
0x0D
Waiting for device connect
Used by Insyde debugger
0xD0
Waiting for device connect
Used by Insyde debugger
0xD1
InsydeH2ODDT Ready
Used by Insyde debugger
0xD2
EHCI not found
Used by Insyde debugger
0xD3
Debug port connect low speed device
Used by Insyde debugger
0xD4
DDT Cable become low speed device
Used by Insyde debugger
0xD5
DDT Cable Transmission Error (Get descriptor fail)
Used by Insyde debugger
0xD6
DDT Cable Transmission Error (Set Debug mode fail)
Used by Insyde debugger
0xD7
DDT Cable Transmission Error (Set address fail)
Chapter 4
141
142
Chapter 4
Chapter 5
Jumper and Connector Locations
Mainboard Top View
Item
Chapter 5
Description
Item
Description
143
Mainboard Bottom View
Item
144
Description
Item
Description
Chapter 5
Clearing Password Check and BIOS Recovery
This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the main
board clears the CMOS of all user settings and restores factory defaults.
Mainboard CMOS Discharge
Discharging the CMOS clears all user settings.
1.
Disassemble the notebook and take out the 2nd HDD. See “Removing the 2nd HDD Module” on page 45.
2.
Remove the RTC battery. See “Removing the RTC Battery” on page 65.
TBD - Check this with Charles
3.
Turn the mainboard over and short the G2 pad.
4.
Reconnect the RTC battery and reassemble the unit.
Chapter 5
145
BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block
The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS
initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash
process fails.
BIOS Recovery Hotkey
The system provides a function hotkey: Fn+Esc, to enable the BIOS Recovery process when a system is
powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and
Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called
Boot Block.
Steps for BIOS Recovery from USB Storage
Before performing this procedure, prepare a Crisis USB key. The Crisis USB key can be made by executing
the Crisis Disk program in a functioning system with a Windows 7 OS.
IMPORTANT:The Crisis Disk program will overwrite all data on any drive that you use as a crisis disk.
Follow the steps below:
1.
Modify the archive name from " "
2.
Save ROM file (file name: ) to the root directory of the USB storage.
3.
Plug the USB storage into a USB port.
4.
Press Fn + ESC button then plug in AC.
The Power button flashes once.
5.
Press Power button to initiate system CRISIS mode.
When CRISIS is complete, the system auto restarts with a workable BIOS.
6.
146
Update the latest version BIOS for this machine by the regular BIOS flashing process.
Chapter 5
Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this
chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your
regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from
those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to
dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Exploded Diagrams
Chapter 6
147
Main Assembly
Item
148
Description
Part Number
Chapter 6
Item
Description
Part Number
NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing
of part numbers.
Chapter 6
149
LCD Assembly
Item
Description
Part Number
NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing
of part numbers.
150
Chapter 6
FRU List
Screw Table
Chapter 6
151
152
Chapter 6
Appendix A
Model Definition and Configuration
Appendix A
153
154
Appendix A
Appendix B
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows® 7 environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the Compatibility Test Report
released by the Acer Mobile System Testing Department.
Appendix B
155
156
Appendix B
Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
•
Service guides for all models
•
User's manuals
•
BIOS updates
•
Software utilities
•
Spare parts lists
•
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
•
Detailed information on Acer's International Traveler's Warranty (ITW)
•
Returned material authorization procedures
•
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C
157
158
Index
A
F
Antennas
Features
Removing 83,
86
1
27
Flash Utility 27
FLASH Utility
B
FRU (Field Replaceable Unit) List
Battery Pack
Removing 37
147
H
BIOS
ROM type 15
vendor 15
Hard Disk Drive Module
19–27
Advanced 22
Boot 25
Exit 26
Navigating 19
Power 25
Save and Exit 26
Security 22
System Security 26
Hibernation mode
Removing
BIOS Utility
12
Hot Keys 10
hotkey
I
Indicators
8
Intermittent Problems
136
133
Internal Speaker Failure 132
Internal Microphone Failure
brightness
hotkeys
40
12
J
C
Jumper and Connector Locations
Camera Board
Removing 78,
92
143
K
caps lock
Keyboard
on indicator 8
Common Problems
52
Keyboard Failure 130
Removing
126
CPU
Replacing
96
L
CRT Cable
LCD Bezel
Removing 62
76, 93
LCD Failure 129
Removing
D
LCD Module
DIMM Module
Removing 42
Display
Removing
107
LCD Module Disassembly
4
Flowchart
display
hotkeys
12
Removing
E
75
LCD Panel
79
M
Euro Key
13
External Module Disassembly
Flowchart
Index
36
Main Unit Disassembly
Flowchart
50
159
Power On 126
Touch Pad 131
USB 135
Mainboard
Removing 62
media access
on indicator 8
Memory Check
U
126
Undetermined Problems
Microphone
Upper Cover
Removing 79
Model Definition
136
Removing
153
54
USB Failure (Rightside)
N
135
utility
No Display Issue
BIOS
127
19–27
V
num lock
on indicator 8
volume
O
hotkeys
ODD Failure
12
W
135
Online Support Information
157
P
Windows 2000 Environment Test
155
WLAN Board
Removing
Panel
43
5
PC Card
8
Power On Failure
126
S
Speaker Module
Removing 58
speakers
hotkey
12
System
Block Diagram 4
T
Test Compatible Components
155
Thermal Module
Removing 66
Touch Pad Failure
131
TouchPad FFC
Removing 60,
64, 100
Troubleshooting
Built-in KB Failure 130
Internal Microphone 133
Internal Speakers 132
LCD Failure 129
No Display 127
ODD 135
Other Failures 135
160
Index
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