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USE & CARE GUIDE
Undercounter Refrigeration
Contents
Important Note
Undercounter Refrigeration . . . . . . . . . . . . . . . . . . . . . . . 3
To ensure the safe and efficient use of Sub-Zero equipment, please take note of the following types of highlighted
information throughout this guide:
Undercounter Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Undercounter Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Undercounter Use & Care . . . . . . . . . . . . . . . . . . . . . . . . . 7
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sub-Zero Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Features and specifications are subject to change at any time
without notice. Visit our website, subzero.com for the most
up-to-date information.
IMPORTANT NOTE highlights information that is especially
important.
CAUTION signals a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
Undercounter Refrigeration
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Thank You
Thank you for purchasing your new Sub-Zero undercounter unit. With Sub-Zero, you can rely on a 60-year
tradition of quality and reliability. Undercounter units
simplify life at home by bringing refrigeration anywhere
it's needed.
Your Sub-Zero undercounter model is protected by a
warranty that is one of the finest in the industry. Take a
moment to read the warranty statement at the end of this
guide and refer to it should service become necessary.
This use & care guide will answer most of your questions
about the features, operation and maintenance of your
undercounter unit. If you have questions that are not
addressed here, call Sub-Zero customer care at
800-222-7820 or visit our website, subzero.com.
Undercounter Features
4
Undercounter Features
• All undercounter units are designed to be built in for
that custom Sub-Zero look.
• Bright lighting provides even illumination throughout
the interior.
• Models UC-24R and UC-24C(I) can be fitted with a
custom overlay or stainless steel door panel. A stainless steel panel with handle is available as a sales
accessory for these models.
• An indicator in the LCD display will alert you if service
may be necessary.
• Model UC-24RO is available only in stainless steel and
comes complete with door panel and handle installed.
• Model UC-24C(I) refrigerator/freezer features an automatic ice maker with clear ice container. The ice maker
provides high-quality, crescent-shaped ice that won’t
stick to the side of the glass.
• Model UC-24BG must be ordered as an overlay unit or
a stainless steel unit .
• All units except model UC-24BG feature two-litre bottle
storage in the bottom door shelf.
• The full-view glass door and accent lighting of model
UC-24BG matches the appearance of wine storage
model 424G.
• A UL approved lock is standard on model UC-24RO
and available as a sales accessory for all other models.
• Model UC-24RO is approved for outdoor use in
temperatures from 50°F (10°C) to 110°F (45°C).
• Electronic controls with digital readout LCD display are
up front and easy to access.
• The cantilevered glass shelves are adjustable, easy to
clean and spill proof. The glass floor is also spill proof.
• All units except model UC-24C(I) feature a clear utility
bin for storage of smaller items.
• Models UC-24BG and UC-24C(I) feature wine storage
of 16 and 8 (750 ml) bottles, respectively. The rollerglide wine storage shelves faced with natural cherrywood have a three-quarter extension for easy access.
• Sabbath mode will allow the lights to remain off during
certain religious observances.
• Undercounter models are designed for mechanical
system airflow at the front of the unit.
• Undercounter units are UL approved for US and
Canada.
• Undercounter units offer the Sub-Zero two, five and
twelve year residential warranty — one and five year
warranty for model UC-24RO. See warranty details at
the end of this guide.
This appliance is certified by Star-K to meet
strict religious regulations in conjunction with
specific instructions found on www.star-k.org.
Undercounter Models
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Model UC-24R
ALL REFRIGERATOR
Location of product
rating plate
Overlay or stainless
steel application
Spill-proof cantilever
glass shelves
Spill-proof glass
floor
Two-litre bottle
door storage
(bottom shelf)
Clear utility bin
Easy-access
electronic controls
Model UC-24BG
BEVERAGE CENTER WITH GLASS DOOR
Accent lighting
Overlay or stainless
steel design
Location of product
rating plate
Wine storage
shelves
Spill-proof cantilever
glass shelf
Matches appearance
of wine storage
model 424G
Spill-proof glass
floor
Double-pane glass
door
Clear utility bin
Easy-access
electronic controls
Undercounter Models
6
Model UC-24C(I)
REFRIGERATOR/FREEZER
Wine storage
shelf
Overlay or stainless
steel application
Location of product
rating plate
Spill-proof cantilever
glass shelf
Two-litre bottle
door storage
Easy-access
electronic controls
Freezer storage
Automatic ice maker
Clear ice container
Model UC-24RO
OUTDOOR ALL REFRIGERATOR
Approved for
outdoor use
Classic stainless
steel design
Location of product
rating plate
Spill-proof cantilever
glass shelves
Two-litre bottle
door storage
(bottom shelf)
Spill-proof glass
floor
Clear utility bin
UL approved
door lock
Easy-access
electronic controls
Undercounter Use & Care
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Electronic Controls
The electronic controls of your Sub-Zero undercounter
unit monitors and accurately displays temperatures within
one degree of your preset temperature. It also monitors
operation of the unit and lets you know if there’s a
problem. The control panel with digital LCD display is
located up front and is easy to access.
TEMPERATURE CONTROL
To adjust the temperature in the undercounter unit, press
the COLDER or WARMER key pad on the control panel.
The temperature ranges are 34°F (1°C) to 45°F (7°C) in the
refrigerator section, and -5°F (-21°C) to +5°F (-15°C) in the
freezer section of model UC-24C(I). It is normal for
temperatures to fluctuate slightly, depending on external
influences such as an open door, the degree of humidity
and room temperature.
LCD DISPLAY
Electronic control functions, such as digital temperatures
and service indicators, are shown in the LCD display,
located on the control panel. If you are using your unit
frequently, the numbers may fluctuate.
The temperature readout in the LCD display will be visible
through the glass door of model UC-24BG.
POWER
The POWER key pad on the control panel will turn off all
electrical power to the undercounter unit for cleaning or
service.
TEMPERATURE DISPLAY
The electronic controls can display temperatures in
Fahrenheit (°F) or Celsius (°C).
For model UC-24C(I), to convert Fahrenheit to Celsius,
turn the unit off then back on. Within the first minute after
turning the unit on, press and hold the freezer WARMER
key pad and the POWER key pad. Then, press and hold
the freezer WARMER and COLDER key pads for 15
seconds and release. A ‘C’ will appear in the temperature
readings on the LCD. Follow the same procedure to
convert from Celsius to Fahrenheit.
For models UC-24BG, UC-24R and UC-24RO, to convert
Fahrenheit to Celsius, turn the unit off then back on.
Within the first minute after turning the unit on, press and
hold the WARMER key pad and the POWER key pad.
Then, press and hold the WARMER and COLDER key
pads for 15 seconds and release. A ‘C’ will appear in the
temperature readings on the LCD. Follow the same procedure to convert from Celsius to Fahrenheit.
Control panel—undercounter models except UC-24C(I).
Undercounter Use & Care
8
Electronic Controls
Refrigerator Storage
SABBATH MODE (STAR-K)
ADJUSTABLE GLASS SHELVES
All undercounter models feature the Sabbath mode. This
is for certain religious observances where the lights need
to be turned off. Sabbath mode will not disable the ice
maker.
To remove or adjust the glass shelves, first tilt the shelf up
at the front, then lift it up and out of the tracks on the rear
wall of the unit. Refer to the illustration below.
To initiate Sabbath mode, while the unit is on, press the
POWER key pad so that ‘OFF’ is visible in the LCD
display. The unit will be off.
If the door is limited to a 90° opening, you will need to
clear the door shelves in order to remove a shelf. Lift and
pivot the end of the shelf nearest the door upward, and
remove.
Then press and hold the POWER key pad for 10 seconds.
This will turn the unit back on and will disable the lights.
To return the unit to normal lighting, press and release the
POWER key pad.
To replace a shelf, insert it in the tracks at the rear of the
refrigerator with the front of the shelf raised slightly. As
you push the shelf in, lower the front of the shelf until it
locks into position.
If you have questions about Star-K compliance, visit
www.star-k.org.
IMPORTANT NOTE: Use care when handling glass shelves
to prevent breaking or scratching the interior.
VISUAL SERVICE DISPLAY
The microprocessor monitors temperatures inside the unit.
If there is a temperature problem, you'll be alerted by a
flashing SERVICE indicator. The same SERVICE indicator
will also flash if the condenser needs cleaning. Before
calling for service, check and see if the condenser area
needs cleaning. Refer to condenser cleaning on page 13.
Glass shelves should warm to room temperature before
immersing in warm water.
UTILITY BIN
Undercounter models, except UC-24C(I), feature a clear
utility bin for storage of small items. The utility bin slides
out to access stored items.
To remove the utility bin, simply pull the bin straight out.
Slide the bin back in to replace.
Adjustable glass shelves.
Undercounter Use & Care
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Wine Storage
MODELS UC-24BG AND UC-24C(I)
WINE STORAGE SHELF REMOVAL
Undercounter models UC-24BG and UC-24C(I) feature
shelves for wine storage. The roller-assembly shelves
with three-quarter extension allow easy access to stored
750 ml bottles.
To remove a wine storage shelf, pull the shelf out to its full
extension, gently and evenly lift up on both sides of the
front of the shelf and remove. Refer to the illustration
below. Reverse the procedure to reinstall the shelf.
The wine storage shelves have a solid natural cherrywood
facing that can be replaced with other wood to match
your cabinetry. Details on how to replace the shelves’
wood facing can be found in the Sub-Zero design guide.
Check our website at subzero.com or call Sub-Zero
customer care at 800-222-7820.
Be sure to unload all bottles from the wine storage
shelf before removing it.
IMPORTANT NOTE: If you choose to stain or seal the
shelves’ natural cherrywood facing, be aware that some of
these substances are hazardous and will damage stored
wine.
Wine storage shelf removal.
Undercounter Use & Care
10
Freezer Storage
MODEL UC-24CI
ICE PRODUCTION
Model UC-24CI refrigerator/freezer features an automatic
ice maker with clear ice container.
The ice maker is designed to produce enough ice for
normal family use. The timing of ice making cycles will
vary depending on load conditions, door openings and
room temperature. On average, you can expect a cycle of
ice (eight cubes per cycle) every two hours until the
container is full.
The ice container is removed by pulling it straight out.
Reinstall using the reverse process.
ICE MAKER OPERATION
The ice maker of model UC-24CI is fully automatic and
has been tested at the factory.
The level of ice in the ice container is controlled by an ice
level arm. When the container is filled with ice, the ice
level arm senses the level and shuts off the ice maker. As
ice is used, the level drops and the ice level arm signals
the ice maker to restore ice production.
To shut off the ice maker, lift the ice level arm up or to the
off position.
The ice maker operates on water pressure of 20 psi
(1.4 bar) to 100 psi (6.9 bar). In some cases, a reverse
osmosis water filter system may not be able to maintain
the minimum pressure.
Dispose of the first bucket of ice produced by your new
unit to ensure that pipe residue or other particles associated with new water lines are not consumed.
IMPORTANT NOTE: If ice is not used regularly it tends to
fuse together. To avoid this, empty and replace the ice in
the container as needed.
Undercounter Use & Care
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Operations
Vacation Time
AUTOMATIC DEFROST
For extended vacations, shut off power to the undercounter unit. Empty the unit and block the doors open
slightly to let fresh air in and keep the interior dry and fresh
smelling.
Your Sub-Zero unit is equipped with an automatic defrost
system. The refrigerator section will defrost during each off
cycle of the refrigerator compressor. The freezer section of
model UC-24C(I) is controlled by an energy-saving
adaptive defrost system, which defrosts as needed.
DOOR CLOSING
The door of your undercounter unit has a spring-loaded
closure mechanism. As the door closes, the door closer
engages to help close and seal the door.
SOUNDS
You may hear some noises in the normal operation of the
unit. Surrounding acoustics like walls, floors and cabinets
may affect the sound of your unit. Some noises may be
enhanced when the door is open.
While the compressor is in operation, you may hear a
slight hum. During the start-up and shutdown of the
compressor, you may feel vibration for a few seconds.
During the ice maker cycle (model UC-24CI), you may hear
the sound of ice dropping into the container or the
solenoid valve operating while refilling the ice maker with
water.
For short vacations, remove all perishable items. Shut off
the ice maker and empty the ice container. Do not change
the control settings.
If your religious observances require turning off the lights,
refer to Sabbath mode, page 8.
Undercounter Use & Care
12
Cleaning
STAINLESS STEEL EXTERIOR
INTERIOR CLEANING
To clean the exterior of a stainless steel model, use a soft,
nonabrasive stainless steel cleaner like Signature polish
and apply with a soft lint-free cloth.
To clean interior surfaces and removable parts, wash with
a mild solution of soap and lukewarm water with a little
baking soda. Do not use vinegar. Rinse and dry thoroughly. Avoid getting water on lights, control panel and
the solid cherrywood facing on the wine storage shelves.
Signature polish is available from Signature Limited
Laboratory, P. O. Box 13436, Dayton, Ohio 45413, or call
877-376-5474.
To bring out the natural luster of the stainless steel, lightly
wipe the surface with a water-dampened microfiber cloth
followed by a dry polishing chamois. All work should
follow the grain direction of the finish. Better results are
obtained by keeping the cloth in continuous contact with
the stainless steel.
Do not use a metallic or highly abrasive cleaner or
cloth, as this will scratch the stainless steel finish.
Do not use abrasive cleaners or cloths on any of the
interior or exterior surfaces, including the glass door
panel.
GLASS DOOR
The glass door panel of model UC-24BG can be cleaned
using any standard glass cleaner available on the market
today.
Before cleaning the unit, shut off power to the unit at
the control panel.
Do not submerge or pour hot water over cold glass
shelves.
Undercounter Use & Care
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Cleaning
Interior Lighting
CONDENSER CLEANING
Model UC-24BG has rope-style lighting mounted to the
top interior of the cabinet that cascades down the sides of
the unit. This lighting is visible through the glass door.
Clean the condenser area every three to six months. The
cleaning schedule will depend on the amount of dust and
lint that accumulates in this area.
The condenser is located behind the kickplate. Remove
the kickplate to expose the condenser area. Refer to the
illustration below. Use a soft bristle brush and vacuum
hose to remove dust and lint from the condenser area. To
avoid bending the condenser fins, be sure to vacuum in
the direction of the fins (up and down).
All undercounter models have a recessed light bulb in the
ceiling of the unit. To change the bulb, remove the 25-watt
bulb by unscrewing it from the socket. Install a new
replacement bulb. Refer to the illustration below.
Shut off power to the unit before replacing the light
bulb. Wear protective gloves when handling bulbs.
Before cleaning the condenser, shut off power to the
unit at the control panel. When you clean the
condenser, wear gloves to avoid injury from the sharp
condenser fins.
Failure to clean the condenser could result in temperature loss or mechanical failure or damage.
LIGHT BULB
Light bulb location.
CONDENSER
Condenser location.
Troubleshooting Guide
14
Troubleshooting
If your undercounter unit is not operating properly,
use the following troubleshooting guide before calling
Sub-Zero factory certified service. This guide will save you
time and trouble and may help you avoid the expense of
a service call.
Undercounter unit is not operating.
• Is the unit turned on? Refer to electronic controls on
page 7.
• Is there electrical power to the unit? Check the household fuse or circuit breaker to see if it has been blown
or tripped. A power outage may also have caused a
disruption in service.
• Is the condenser area clean?
• Has the door been left open for an extended period?
Be sure that food is not obstructing proper door
closing.
Undercounter unit is warmer than usual.
• Is the temperature set properly?
• Is the condenser area clean?
• Are the airflow vents in the kickplate blocked?
• Has the door been left open for an extended period?
Be sure that food is not obstructing proper door
closing.
• Has a large amount of food been added recently?
Undercounter unit runs for long periods of time.
• Is the condenser area clean?
• Has the door been left open for an extended period?
Be sure that food is not obstructing proper door
closing.
• Has a large amount of food been added recently?
• If the unit is still not operating, it may be in defrost
mode. Wait 30 minutes and try to restart again.
• On hot days and in warm room temperatures, the
compressor runs longer.
‘SERVICE’ is flashing in the LCD display.
• There may be normal operation noises related to refrigerant circulation, fan operation, ice maker operation,
defrost cycle or compressor operation.
• This may indicate that the condenser needs cleaning.
Clean the condenser area as outlined on page 13.
• This happens when the unit runs too long. A
temperature sensor may be faulty. If this occurs, turn
the unit off with the POWER key pad and then restart
by pressing the key pad again. If ‘SERVICE’ is still
flashing, call Sub-Zero customer care at 800-222-7820.
Undercounter unit is frosted up.
• Has the door been left open for an extended period?
Be sure that food is not obstructing proper door
closing.
• Is the door closing and sealing properly? Contact your
dealer if the door is not adjusted properly.
You hear unusual noises.
• These noises may be normal operating sounds related
to refrigerant circulation, fan operation, ice maker operation, defrost cycle or compressor operation. Noises
may be more noticeable when the door is open.
Troubleshooting Guide
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Troubleshooting
You hear occasional buzzing.
Light bulb needs to be replaced.
• Is the water supply connected to ice maker and turned
on (model UC-24CI)?
• Refer to interior lighting on page 13.
You need product information.
Condensation forms inside the unit.
• This is normal during periods of higher humidity
(summer) and with frequent door openings.
• Call Sub-Zero customer care at 800-222-7820 or visit
our website, subzero.com, for planning, installation and
product information.
• Is the door closing and sealing properly?
You need service.
Condensation forms outside the unit.
• During periods of high humidity, some condensation
may appear on outside surfaces. The condensation will
disappear when the humidity drops. Be sure that the
door is closing and sealing properly. If condensation
persists, contact Sub-Zero factory certified service.
Outside of the freezer section heats up.
• Clean the condenser area.
There is no ice (model UC-24CI).
• Is the ice level arm down and the ice container in
position?
• Is the water supply connected?
There is an odor inside the unit.
• Clean the unit thoroughly and make sure all food is
covered tightly.
• If service is necessary, maintain the quality built into
your Sub-Zero unit by contacting Sub-Zero factory
certified service.
• For the name of Sub-Zero factory certified service
nearest you, check the contact & support section of
our website, subzero.com or call Sub-Zero customer
care at 800-222-7820.
• When calling for service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate located inside the cabinet, in
the upper left area of the unit.
Troubleshooting Guide
16
Frequently Asked Questions
TEMPERATURE
ICE PRODUCTION (MODEL UC-24CI)
Q: How do I adjust the temperatures?
Q: My ice maker isn’t producing very much ice.
A: To adjust temperatures, refer to temperature control,
page 7.
A: On average, you can expect a cycle of ice (eight cubes
per cycle) every two hours.
Q: What are the suggested temperature settings?
Q: The ice is freezing together and clumping.
A: The recommended settings are 38°F (3°C) for the refrigerator section and 0°F (-18°C) for the freezer section.
A: If ice is not used regularly it tends to fuse together.
You may need to discard the ice and allow ice to be
replenished.
Q: Condensation is forming on the inside and outside of
my unit.
A: In climates with higher humidity, condensation will form
and is considered normal. Leaving the door open for a
long period of time may also contribute to condensation forming on the inside your unit.
Q: The ice tastes funny and is discolored.
A: Model UC-24CI does not have an integrated water
filtration system. Contact a local plumber to discuss
water filtration options.
DOOR OPERATION
Q: My unit isn’t cooling properly.
A: Clean the condenser area as outlined on page 13.
NOISE
Q: Why do I hear my unit running constantly?
A: It is normal to hear the operation of the fan and
compressor. Sounds will be accentuated based on the
placement of the unit and overall room design.
Q: Why is my door hard to open?
A: Your unit was designed for an airtight seal. A vacuum
seal can form after the door is closed. Wait several
seconds for pressure to equalize before reopening the
door.
Q: The door on my unit is opening too fast and hitting the
wall or surrounding cabinets.
A: The unit may not be leveled properly.
Service Information
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subzero.com
Service Information
This use & care guide gives you the information necessary
to preserve food at optimum quality in your undercounter
unit. Keep the door closed as much as possible whenever
the unit is operating.
If you do need service, be sure to have the model and
serial number of your unit when you call. The numbers are
listed on the product rating plate located inside the
cabinet, in the upper left area of the unit. Refer to pages
5–6 for location of the rating plate for your specific model.
For warranty purposes, you will also need the date of
installation and the name of your authorized Sub-Zero
dealer. Record this information below for future reference.
Model Number
Serial Number
Installation Date
Sub-Zero Factory Certified Service
BEFORE CALLING FOR SERVICE
Before calling Sub-Zero factory certified service, refer to
the troubleshooting guide on pages 14–16.
PRODUCT REGISTRATION
Register your new Sub-Zero today so that we may ensure
your satisfaction. You may register by one of the following
options:
1) Mail in the completed Sub-Zero product registration
card.
2) Register online at subzero.com.
3) Register by phone by calling Sub-Zero customer care
at 800-222-7820.
The model and serial number of your unit are printed on
the enclosed Sub-Zero product registration card. If you
provide us with your e-mail address, we will send you
exciting new product updates and recipes as they become
available, along with information on special events.
Phone
Authorized Sub-Zero Dealer
Phone
The information and images in this guide are the copyright property of Sub-Zero, Inc. Neither this guide nor any information or images contained herein may be
copied or used in whole or in part without the express written permission of Sub-Zero, Inc. ©Sub-Zero, Inc. all rights reserved.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc.
Sub-Zero, Sub-Zero & Design, Dual Refrigeration, Constant Care and The Living Kitchen are registered trademarks and service marks of Sub-Zero, Inc.
(collectively, the “Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
Sub-Zero Products Limited Warranty
FOR RESIDENTIAL USE ONLY
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, your Sub-Zero product warranty covers all parts and labor
to repair or replace, under normal residential use, any part of the product that proves to be defective in
materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by
Sub-Zero factory certified service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during
normal business hours.
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero product warranty covers all parts and labor
to repair or replace, under normal residential use, the compressor, condenser, evaporator, drier and all connecting tubing that prove to be defective in materials or workmanship. All service provided by Sub-Zero under
the above warranty must be performed by Sub-Zero factory certified service, unless otherwise specified by
Sub-Zero, Inc. Service will be provided during normal business hours.
LIMITED TWELVE YEAR SEALED SYSTEM WARRANTY
For twelve years from the date of original installation, your Sub-Zero product warranty covers all parts to repair
or replace, under normal residential use, the compressor, condenser, evaporator, drier and all connecting tubing
that prove to be defective in materials or workmanship.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products
installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of
Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident
or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO, INC.
WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF
LAW. SUB-ZERO, INC. WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES
ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS,
IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have
other legal rights that vary from state to state.
To receive parts and/or service and the name of Sub-Zero factory certified service nearest you, contact
Sub-Zero, Inc., P. O. Box 44848, Madison, WI 53744; check the contact & support section of our website,
subzero.com or call 800-222-7820.
*Stainless steel doors, panels, handles, product frames and interior surfaces are covered by a limited 60-day
parts and labor warranty for cosmetic defects.
*Replacement water filters and air purification cartridges are not covered by the product warranty.
Sub-Zero Outdoor Products Limited Warranty
PRODUCT MUST BE APPROVED FOR OUTDOOR USE, DESIGNATED BY MODEL AND SERIAL NUMBER
FOR RESIDENTIAL USE ONLY
FULL ONE YEAR WARRANTY*
For one year from the date of original installation, your Sub-Zero product warranty covers all parts and labor
to repair or replace, under normal residential use, any part of the product that proves to be defective in
materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by
Sub-Zero factory certified service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during
normal business hours.
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero product warranty covers all parts and labor
to repair or replace, under normal residential use, the compressor, condenser, evaporator, drier and all connecting tubing that prove to be defective in materials or workmanship. All service provided by Sub-Zero under
the above warranty must be performed by Sub-Zero factory certified service, unless otherwise specified by
Sub-Zero, Inc. Service will be provided during normal business hours.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products
installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of
Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident
or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO, INC.
WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF
LAW. SUB-ZERO, INC. WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES
ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS,
IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have
other legal rights that vary from state to state.
To receive parts and/or service and the name of Sub-Zero factory certified service nearest you, contact
Sub-Zero, Inc., P. O. Box 44848, Madison, WI 53744; check the contact & support section of our website,
subzero.com or call 800-222-7820.
*Stainless steel doors, panels, handles, product frames and interior surfaces are covered by a limited 60-day
parts and labor warranty for cosmetic defects.
*Replacement water filters are not covered by the product warranty.
SUB-ZERO, INC.
P. O. BOX 44848
MADISON, WI 53744
7020380 REV-A
2 /2012
SUBZERO.COM
800.222.7820
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