BESTip | ATA 10D | User manual | BESTip ATA 10D User manual

BESTip ATA Combo User Manual
Copyright Notice
This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Projectek
Networking Electronics Corp. All rights reserved.
Copyright © 2009, by Projectek Networking Electronics Corp.
Projectek Networking Electronics Corp. makes no warranties
with respect to the contents hereof and specifically disclaims
any implied warranties of merchantability or fitness for any
particular purpose. Furthermore, Projectek Networking
Electronics Corp. reserves the right to revise this publication
and to make changes from time to time in the content hereof
without obligation to notify any person or organization of such
revisions or changes.
BESTip ATA Combo
VoIP Gateway
User Manual
Trademarks
BESTip. is the trademark of Projectek Networking Electronics Corp.
All other trademaks mentioned herein are the properties of their
respective owners.
Projectek Networking Electronics Corp.
5F-9, No. 16, Lane 609, Sec. 5, Chung Hsin Road,
San Chung, Taipei Hsien, Taiwan, R.O.C.
TEL: (886) 2-2278-7067 Fax: (886) 2-2278-7094
Projectek Networking Electronics Corp.
Technical Support: BESTip #: 800123#
Mar. 2009
http://www.iptelcom.com.tw
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BESTip ATA Combo User Manual
Please fill in the following ID no. which you can find it on the
bottom of your BESTip ATA Combo. You may need it in the
future.
Purchase Date:
BESTip ATA Combo User Manual
Table of Contents
Chapter 1: Overview .......................................................................6 Physical Description ..........................................................8 (1 year warranty)
ID no:
Chapter 2: Installation ..................................................................10 Package Contents ...........................................................10 Requirements to Use the BESTip ....................................10 Physical Installation .........................................................11 Chapter 3: Setup ...........................................................................12 Entering Setup Mode .......................................................12 Using Buttons to Setup BESTip .......................................15 Switch Between Broadband and Dial-up Mode................20 Function Select-Quick Setting (Dial-Up Mode) ..............21 Model no:
Distributor:
Function Select-Recharge Credit (Dial-Up Mode) .........23 Function Select-System Info (Dial-Up Mode).................24 Function Select-System Setting (Dial-Up Mode) ...........24 Function Select-User Profile (Dial-Up Mode).................26 Function Select-Factory Setting (Dial-Up Mode) ...........29 Function Select-System Upgrade (Dial-Up Mode) .........30 Function Select-System Info (Broadband Mode) ...........33 Function Select-System Setting (Broadband Mode) ......34 Function Select-Factory Setting (Broadband Mode) ......41 Function Select-System Upgrade (Broadband Mode) 41 Chapter 4: To Make an Internet Call ............................................43 Testing Before Making a Call...........................................43 To Make a BESTip-to-BESTip Call ..................................45 To Make a BESTip-to-Phone Call ....................................46 To Receive a BESTip Call ...............................................47 Appendix A: Specifications..........................................................48 Interface...........................................................................48 3
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Voice Codec ....................................................................48 Software/ Hardware .........................................................48 Physical ...........................................................................49 BESTip ATA Combo User Manual
Chapter 1: Overview
Congratulations on your purchase of the BESTip! With the
BESTip, you will capture the power of the Internet by using your
existing LAN network to communicate over the Internet,
worldwide, free of long distance charges. The BESTip allows
you to take advantage of the vast reach and cost reduction of
the Internet for voice communication.
Lower Communication Charges
Reducing monthly phone charges is a big advantage of
converging voice calls with the existing data network. BESTip
can eliminate traditional circuit-switched networks and save
your company substantial amounts in long-distance charges. A
BESTip network can quickly return your investment and begin
paying you back.
For example, companies with overseas branches stand to reap
the biggest rewards by eliminating international long-distance
charges. A company with the headquater and branch located in
Taipei and Los Angles could route calls to and from each office
over the network, and thus a major portion of long-distance
charges could be reduced.
Reduced Cost of Ownership
The lower cost associated with BESTip devices is not just to
lower monthly fees. BESTip also reduces the amount of
hardware needed (infrastructure overhead) by both converging
voice and data networks. With BESTip, you do not need to
replace your existing network connections, routers or phone
systems. The BESTip is helping to drive down the total cost of
business communications.
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Supporting multiple telephony interfaces
This manual gives you easy-to-follow instructions for installing
and using the BESTip ATA Combo.
The BESTip ATA Combo supports 1 analog FXS port for
connecting to an existing analog telephone or other analog
terminal and an Ethernet & Dial-up interface for connecting to a
home or office Local Area Network.
Integrating FXS, Ethernet & Dial-Up interfaces in a single box,
BESTip ATA Combo provides the users reliable and high quality
voice communications only at a lower cost while compared to
using PSTN.
Simplicity
For further details on these applications, please consult our
website www.iptelcom.com.tw
Physical Description
This section provides physical description of BESTip ATA
Combo.
Front Panel
With BESTip, you avoid the expense of replacing your existing
network connections, routers or phone systems required by
other VOIP solutions.
There are five buttons on the front panel for quick and easy
configuration.
Simply plug your BESTip into the Ethernet network. Minimum
requirements:
LCD Display
• Ethernet network
• LAN connection
Green LED
Power Signal
• IP addresses
Blue LED
On-Line Signal
UP Button
User Friendly
DOWN Button
The BESTip ATA Combo is a standalone device, and
possesses its own processor and network interface. You can
easily install your BESTip device for its software and
configuration can be managed easily and securely. Just enter
the IP addresses configuration into your BESTip with your
phone keypads, dial the recipient’s number on the telephone set,
and you are ready to talk via Internet. In fact, placing calls with
the BESTip is like using your existing phone system. All of the
communication cost will be eliminated except a local Internet
connection charge.
7
OK Button
NEXT Button
BACK Button
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BESTip ATA Combo User Manual
Rear Panel
BESTip ATA Combo User Manual
Chapter 2: Installation
There are four connectors on the rear panel to connect to the
related devices. The description is listed below (left to right).
This chapter will describe how to connect your BESTip ATA
Combo.
Package Contents
The package of the BESTip includes the following:
DC 12V
PHONE
LINE
LAN
DC 12V
DC Adapter Connector: connects to the 12V DC
power adapter.
Phone
RJ-11 Connector: FXS interface for connecting to
an analog phone set or C.O. port of PBX.
Line
RJ-11 Connector: connects to the wall phone jack.
LAN
RJ-45 Connector: cables to your IP network.

A BESTip ATA Combo

A DC power adapter

Two RJ11 phone cord

A RJ45 network cable
Requirements to Use the BESTip
Before making an Internet call with your BESTip ATA Combo,
you also need the following items:

1 touch-tone phone sets

A 110/220V electrical outlet

A valid Internet account (Dial-Up)

A valid Internet connection (ADSL, Cable or others):
The following parameters about the network (LAN, WAN, I
nternet, etc.) to which the BSETip will be connected must
be known if Static IP mode will be used.
IP Address for BESTip
Gateway IP Address
IP Netmask
DNS (Domain Name Server)
IP Address
Note: Write down the values for these IP parameters. You may
need to enter these values in the following chapter.
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Physical Installation
BESTip ATA Combo User Manual
Chapter 3: Setup
Follow the instructions for correct connection:
1.
After connection, follow the easy instructions to setup the
BESTip ATA Combo. You can establish your setup or modify it
at any time by launching the BESTip.
Connect one end of an RJ-11 phone cord to the Phone
connector on the back of BESTip ATA Combo. Connect
the other end to the analog phone sets or C.O ports of the
PBX.
2.
Connect the provided network cable into the LAN port of
BESTip ATA Combo. Connect the other end of the cable
to your network eg. a router, hub or an ADSL modem.
3.
Attach the DC power adapter cord into the power
connector of BESTip ATA Combo and a live power outlet.
Be sure the BESTip is well-connected and connect the power
adaptor. You must allow the BESTip to finish booting before you
enter the setup mode.
Entering Setup Mode
1. After turned on, the BESTip will start
self-testing, and the LCD screen will
display as shown right.
Hookup for BESTip ATA Combo
2. After system finishing initializing, the
system will start up DSP.
3. For the first time, the LCD will
display Enter Setup Mode - Push
Down=Yes. Press
button on
the front panel to enter setup mode.
Note: When BESTip finishes booting, you can always use
or
buttons to scroll the menu and press
button
to enter the current menu.
Note: A crossover network cable may be required when
connecting to ADSL Modem.
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1. You can press “DOWN” button at standby status to enter main
menu.
BESTip ATA Combo User Manual
3. There are different options in the Function Select menu for Broad
& Dial-up mode. The options will be described in the following
sections.
Press “Down” button
to enter main menu.
(Dial-Up Mode)
2. Then, you can press “NEXT” or “BACK” button to scroll the menu.
Press “NEXT” button
to scroll the menu.
(Broadband Mode)
Press “BACK” button
to scroll the menu.
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4. You can press “UP” button to return to standby status.
BESTip ATA Combo User Manual
2. Press “NEXT” or “BACK” button to select “Quick Setting” menu.
Press “UP” button to
return to standby status.
Press “NEXT” or “BACK”
button to scroll the menu.
3. Press “DOWN” button to enter “Quick Setting” menu.
Using Buttons to Setup BESTip
You can use the buttons on the front panel of the BESTip and
your telephone keypads to setup the BESTip. The functions of
five buttons on BESTip are described below.
Press “DOWN” button to
enter the menu.
1. Suppose now you want to input the “Country Code” option under
“Quick Setting” menu (Dial-up Mode). Firstly, press “DOWN” button to
enter “Function Select” menu.
4. Keep pressing “DOWN” button until you see “Country Code” option.
Press “DOWN” button at
standby status to enter
“Function Select” menu.
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Keep pressing “DOWN”
button until you see
“Country Code” option.
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BESTip ATA Combo User Manual
5. To input “Country Code”, press “OK” firstly and the title will start
flashing. Then you are able to input data.
BESTip ATA Combo User Manual
7. You can also use the keypad on the touchtone phone to input the
necessary data. Remember to pick up the phone handset while
using the phone keypad to input data. Please refer to the Typical
Phone Keypad and Configuration Sheet below to enter character.
Typical Phone Keypad
The title will start flashing
Configuration Sheet
Press “OK” button to start
to input data.
6. You can press “UP” or “DOWN” button to input data, please see the
Data Input Sequence below. You can use “NEXT” or “BACK” button
to select and erase the value.
(in the forward sequence) 1 2 3 4 5 6 7 8 9 0 . , @ _ % & = a A b B
cCdDeEfFgGhHiIjJlLmMnNoOpPqQrRsStTu
U v V w W x X y Y z Z ( in the backward sequence)
8. After entering the value, press “OK” button again and the title will
stop flashing. The new value has been stored in memory temporarily.
You may go to the next setting.
The title is still flashing
Press “UP” or “DOWN”
button to input the data.
The title will stop flashing
Press “NEXT” or “BACK”
button to select and
erase the value.
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Press “OK” button again to
stop inputting data and save
the value temporarily.
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BESTip ATA Combo User Manual
9. After finishing all the settings, please press “UP” button one or two
times until the screen displays “Update Setup” as following picture. All
the setting will be saved permanently.
BESTip ATA Combo User Manual
Switch Between Broadband and Dial-up Mode
Before configuring your BESTip ATA Combo, you have to
switch between broadband or dial-up mode to fit your Internet
Connection.
1. Press
button to enter the
Function Select Mode.
Press “UP” button 1 or 2
times until the screen
displays “Update Setup”.
2. Press
or
button to
scroll the main menu till it appears
Function Select - System Setting.
And then press
to enter the
option.
3. The first option is “Network Port”, it
is setup as “Ethernet” for broadband
by default.
10. It will return to standby status automatically after the configuration
data has been saved. Please refer to the following chapters to setup
your BESTip ATA Combo.
4. You can changed to “modem” for
dial-up connection. Press
button and then
or
to select between Ethernet or Modem.
Press
again and
to
next option.
5. Then, press
button to
save the new setting in the memory.
6. Then please reboot the device by unplugging power adaptor
at rear panel and plug it again. After the device boots up, please
do follow up setting by referring to procedures at next pages.
Note: It is a good practice to restart the device if any setting had
been changed.
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9. ISP IdleTimeout : This mode
allows auto disconnection from the
Internet when no action detected
continues a period of time. 0 means
always online.
10. Country Code: Please enter
your country code.
Function Select-Quick Setting (Dial-Up Mode)
You can always set the data of the device in the Quick Setting
menu.
1. Press
to enter the
Function Select Mode. Press
button to enter Quick Setting.
2. PBX Dial Prefix: Please enter the
PABX dial prefix if the ATA is
connected to PBX.
11. Area Code: Please enter your
area code.
3. ISP Phone: Please enter your
ISP phone number.
12. IDD Prefix: Please enter the
International Direct Dial code.
“00” for example.
4. Login Name: Please enter your
loign name for dial-up Internet
access.
13. DDD Prefix: Please key in the
Domestic Direct Dial code.
“0” for example.
5. Password: Please enter your
login password for dial-up Internet
access.
6. PPP Type: Use
to selcet the PPP type.
14. Press
to back to the
Quick Setting menu.
or
15. Press
1 or 2 times to
save configuration data in memory.
7. Primasy DNS: Set the primary
DNS if necessary.
16. The standby screen will show
again after the configuration data has
been saved.
8. Secondary DNS: Set the
secondary DNS if necessary
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BESTip ATA Combo User Manual
Function Select-Recharge Credit (Dial-Up Mode)
BESTip ATA Combo User Manual
Function Select-System Info (Dial-Up Mode)
You may top up your ITSP account with recharge card. Please
ask local distributor for more detail.
You can always consult the system information of your ATA in
the System Info menu.
1. Press
to enter the
Function Select Mode. Press
or
to scroll the main menu till
it appears System Info. And then
press
to enter the option.
There are two options in the System
Info menu: Device ID and Software
Version.
1. Press
button to enter the
Function Select Mode. Press
or
to scroll the main menu
till it appears Recharge Credit.
2. Press
to enter Recharge
Credit Go? Press
again to
confirm.
2. Device ID: Each ATA unit owns an
7-digits ID number. It is the number
for other BESTip users to reach you
over Internet. Please inform those
who use BESTip product your ID
number to call each other.
3. BESTip ATA 10D will dial ISP
automatically and connect to Internet.
4. Once Internet Connection is
established, then Enter Card # will
show. Press
one time, the
title will start flashing. Please enter the
card number. Press
again,
and the title will stop flashing. New
value has been stored temporarily.
3. Software Version:It displays the
current firmware version of your
device.
Function Select-System Setting (Dial-Up Mode)
5. Press
to enter Enter
PIN-CODE. Follow the same way as
in step 4 to enter the code.
1. Press
to enter the
Function Select Mode.
Press
or
to scroll
the main menu till it appears System
Setting. And then press
to
enter the option.
6. Press
button to confirm.
Start Recharge will show on the
display. The process will take a few
minutes.
8. When recharge finished, the total
amount will be shown on the display.
2. Country Code:Please key in the
local Country Code.
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3. Area Code: Please enter the
local Area Code.
13. Show CDR: CDR will be shown
on the display after call finished if
you turn it on.
4. IDD Prefix: Please enter the
International Direct Dial code.
14. Polarity Reverse: Normally set
to “OFF” unless your device is
applied for business purpose.
5. 2nd IDD Prefix: Please enter the
secondary International Direct Dial
code. Leave it blank unless you are
in USA.
6. DDD Prefix: Please key in the
Domestic Direct Dial code.
16. LCD Contrast: The default
value is 0dB. You can adjust from
+5~-10
Function Select-User Profile (Dial-Up Mode)
1. Press
button to enter the
Function Select Mode.
7. Play Volume: The default value
is 0dB.You can adjust from -31dB
to 31dB.
Press
or
to scroll
the menu till it appears User Profile.
Press
to enter the option.
8. Record Volume: The default
value is 0dB. You can adjust from
-31dB to 31dB.
2. There are four options in the User Profile menu: New,
Modify, Select and Erase.
9. Gatekeeper Type: “AUTO” for
most cases.
User Profile-New
10. Modem Commands: Normally
leave it blank.
1. Press
or
to
scroll the User Profile menu till it
appears New. And then press
to enter the option.
11. Modem Country: You can
enter the country where the modem
is located. “Taiwan” for example.
2. Pick up your handset. Key in the
ISP name using the character
converter chart stated prior in this
chapter. Press
to save.
12. PPP Echo CTRL: Normally set
to “OFF”.
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3. Enter the ISP phone number.
Press
to save.
3. Pick up your handset. Modify the
ISP name. Press
to save.
4. Enter the login name.
Press
to save.
4. Modify the ISP phone number.
Press
to save.
5. Enter the login password.
Press
to save.
5. Modify your login name.
Press
to save.
6. Press
or
selcet the PPP type. Press
save.
to
6. Modify the login password.
Press
to save.
to
7. Enter the primary DNS.
Press
to save.
7. Use
or
the PPP type. Press
8. Enter the secondary DNS.
Press
to save and back to
the upper menu.
8. Modify the primary DNS.
Press
to save.
to select
to save.
9. Modify the secondary DNS.
Press
to save and back to
the upper menu.
User Profile-Modify
1. Press
or
to
scroll the User Profile menu till it
appears Modify. Press
to
enter the option.
User Profile-Select
1. Press
or
to
scroll the User Profile menu till it
appears Select. And press
to enter the option.
2. Use
or
to find
the target user profile to modify.
Press
to confirm.
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BESTip ATA Combo User Manual
2. Press
or
to
select your target ISP name.
Press
to save and back to
the upper menu.
BESTip ATA Combo User Manual
Factory Setting-Clear System Setup
1. Press
to enter the option.
2. Press
setup.
to clear system
User Profile-Erase
1. Press
or
to
scroll the menu till it appears Erase.
And press
to enter the option.
Factory Setting-Clear Phone Book
2. Press
or
to
select the ISP you want to erase.
Press
to confirm and back to
the upper menu.
Function Select-Factory Setting (Dial-Up Mode)
BESTip has the auto-recovery capability. Just follow the steps
below back to default factory settings.
1. Press
to enter the option.
2. Press
book.
to clear phone
Factory Setting-Clear ISP Setup
Note: Before proceeding, be sure that your BESTip is
connected to the Internet.
1. Press
or
to
select the target ISP setup to clear,
and then press
to enter the
option.
1. Press
to enter the
Function Select mode.Press
or
to scroll the main menu
till it appears Factory Setting.
Press
to enter the option.
2. Press
2. There are six options of Factory Setting: CLEAR SYS
SETUP, CLR PHONE BOOK, ISP #1 SETUP, ISP #2 SETUP,
ISP #3 SETUP, ISP #4 SETUP, ISP #5 SETUP and ISP #6
SETUP. Press
or
to select the option.
Press
to start the process.
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to clear ISP setup.
Function Select-System Upgrade (Dial-Up Mode)
To ensure the users always have the latest Internet telephony
technologies, the BESTip offers online upgrade feature.
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BESTip can be upgraded whenever a new software version
becomes available. Upgrades can enhance the performance
and add more features to your BESTip.
6. It will take about 5 minutes to finish
downloading depending on the
network traffic. If the new software
version is downloaded successfully,
BESTip will reboot itself automatically.
Note: Before proceeding to upgrade, be sure that your BESTip
is connected to the Internet.
Please do not power off the device any time during software
upgrad is in progress, otherwise the device may not boot properly.
To upgrade your BESTip with the latest software version, follow
the followign instructions. The process will take 5 minutes or so
depending on the Internet traffic.
System Upgrade-Software Upgrade
1. Press
button to enter the
Function Select Mode. Press
or
to scroll the main menu
till it appears System Upgrade. And
then press
to enter the
option.
2. Press
to start the the
process of software upgrade.
3. Press
process.
to confirm the
4. BESTip ATA 10D will dial ISP
automatically and connect to Internet.
5. Once Internet Connection is
established, BESTip ATA 10D will
connect to the Server and the screen
will show the downloading progress.
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8. ROUTER Adress: It will display the
Router/ Gateway IP address.
Function Select-System Info (Broadband Mode)
You can always get the system information for your BESTip
from the System Info menu.
1. Press
button to enter the
Function Select Mode. Press
button to enter System Info.
9. Primary DNS Address: It will
display the primary DNS address.
2. Device ID: Each BESTip device
has an unique 8 digit ID#. It is the
number for other BESTip users to
reach you over Internet. So, you need
to inform all of your friends or group
who use BESTip products the 8-digit
ID# to call you over BESTip.
10. Secondary DNS Address: It will
display the secondary DNS address.
11. Gatekeeper Type: It will display
the gatekeeper the device is
registered.
3. ITSP Credit: It will display the
balance in your device account.
Function Select-System Setting (Broadband Mode)
You can establish your setup or modify for your BESTip from
the System Setting menu at any time.
4. Software Version:It will display the
current software version of your
BESTip.
1. Press
button to enter the
Function Select Mode.
5. LAN MAC Address: It will display
the physical internet address which
your BESTip is conntected.
2. Press
or
button to
scroll the main menu till it appears
Function Select - System Setting.
And then press to enter the option.
6. My IP Address: It will display the
IP address assigned to your BESTip.
3. There are three options in the System Setting menu: for IP
Policy – DHCP, IP Policy – Static IP and IP Policy – ADSL
PPPoE. Just choose and configure the one to which network the
BESTip is connected.
7. NETMASK Address: It will display
the Netmask IP address.
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IP Policy-DHCP
DHCP: Dynamic Host Configuration Protocol is a method for
assigning IP address and other IP parameters to computers on
the IP network in a single message with great flexibility. IP
addresses can be static or temporary depending on the needs
of the network.
1. Press
button to enter the
Function Select Mode.
2. Press
or
button to
scroll the main menu till it appears
Function Select - System Setting.
And then press
to enter the
option.
3. Press
or
button to
scroll the menu till it appears IP
Policy - DHCP. Then press
to enter the option.
4. Press
to go to the next
option, and you do not need to
configure the information.
Please jump to the section “Other Common Setup” in this
Chapter for further instructions.
For the following setup, please consult
“Other Common Setup” in this chapter.
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IP Policy-Static IP
BESTip ATA Combo User Manual
IP Policy-ADSL PPPoE
If you select Static IP mode, please consult your ISP or MIS to
have the information listed below. Please use the keypad on
your phone or the buttons on BESTip to input the information
obtained.
1. Press
button to enter the
Function Select Mode.
1. Press
button to enter the
Function Select Mode.
2. Press
or
button
to scroll the main menu till it appears
Function Select - System Setting.
And then press
to enter the
option.
2. Press
or
button to
scroll the main menu till it appears
Function Select - System Setting.
And then press
to enter the
option.
3. Press
or
button to
scroll the menu till it appears IP Addr.
Policy - ADSL PPPoE. And then
press
to enter the option.
3. Press
or
button to
scroll the menu till it appears IP
Policy – Static IP.Then press
to enter the option.
4. PPPoE Login Name: Enter the
login name provided by your ISP.
4. My IP Address: The unique LAN
IP address assigned to the BSETip.
5. PPPoE Password: Enter the
password provided by your ISP.
5. NETMASK Address: Please enter
netmask, normally it is
255.255.255.xxx.
6. PPPoE Type: There are two types
you can select: Type 1 or Type 2.
Normally set to 1.
6. Router Address: The IP address
of the router/gateway device that
connects your BESTip to the Internet.
7. PPPoE Timeout: Set the PPPoE
timeout by minutes. “0” means always
on-line.
7. Primary DNS : Enter the IP
address of the Domain Name Server.
After finishing the setup, please jump to the section “Other
Common Setup” in this Chapter for further instructions.
8. Secondary DNS: Secondary DNS
is optional. You may leave it blank.
After finishing the setup, please jump to the section “Other
Common Setup” in this Chapter for further instructions.
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7. DDD Prefix: Please key in the
Domestic Direct Dial prefix code.
“0” in most cases.
Other Common Setup (Broadband Mode)
After selecting and configuring the IP Policy, you
need to continue to set the following parameters.
Remember to press
button to effect the
setting and go to the next option.
8. Direct City Call: Normally set to
“OFF”.
1. Station ID: The default value is
1. The configuration is needed to be
changed only when you connect
more than one BESTip devices at
NAT router. You must set these
BSETip devices with different
Station ID.
9. Play Volume: The default value
is 0dB. You can set from -31dB to
31dB. 0 dB is suitable for most
cases. Please don’t make it too big
or too small.
10. Record Volume: The default
value is 0dB. You can select from
-31dB to 31dB. 0 dB is suitable for
most cases. Please don’t make it
too big or too small.
2. Gatekeeper: There are four
options you can select:AUTO, Type
1, Type 2 and OFF. “Auto” is
applicable most of the time. Select
OFF only if your BESTip is
connected in a private network.
11. Show CDR: Turn it on and
CDR will show on the display after
call finished.
3. Country Code: Please key in
your country’s telephone Country
Code. For example, “1” for USA,
“44” for U.K.
12. Polarity Reverse: Normally set
to “OFF” unless your device is
applied for business purpose.
4. Area Code: Please key in your
state/city telephone Area Code.
13. LCD Contrast: The default
value is 0. The adjustable range is
from +5~-10.
5. IDD Prefix: Please key in the
International Direct Dial prefix code.
“00” in most cases.
14. Press
button to save
configuration data in memory
6. 2nd IDD Prefix: Please key in
the second International Direct Dial
code. This option is needed for
some Caribbean Sea countries.
Keep this option blank if it is not the
case.
15. It will return to standby state
again after updated. Please restart
the device to make setup changes
effective.
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BESTip ATA Combo User Manual
BESTip ATA Combo User Manual
1. Press
button to enter the
Function Select Mode.
Function Select-Factory Setting (Broadband Mode)
BESTip has the auto-recovery capability. Just follow the steps
below to restore the factory settings.
2. Press
or
button to
scroll the main menu till it appears
Function Select - System Upgrade.
And then press
to enter the
option.
Note: Before proceeding to restoring, be sure that your BESTip
is connected to the Internet.
1. Press
button to enter the
Function Select mode.
3. Press
to start the
upgrading process.
2. Press
or
button to
scroll the main menu till it appears
Function Select - Factory Setting.
And then press
to enter the
option.
4. BESTip will proceed to connect to
the download Server and the screen
will show the downloading process.
5. It will take about 3~5 minutes to
finish downloading depending on the
network traffic. If the new software
version is downloaded successfully,
BESTip will reboot itself automatically.
3. There are one option of Factory
Setting: CLEAR SYS SETUP.
Press
to start the process.
4. Press
setup.
to clear system
Please do not power off the device any time during software upgrade is
in progress, otherwise the device may not boot properly.
Function Select-System Upgrade (Broadband Mode)
To ensure the users to always have the latest Internet
telephony technologies, the BESTip has the online upgrade
feature.
You can upgrade your BESTip whenever a new software
version becomes available. Upgrades can enhance the
performance and add more features to your BESTip.
Note: Before proceeding to upgrade, be sure that your BESTip
is connected to the Internet.
To upgrade your BESTip with the newest software version,
follow the followign instructions. The upgrade process will only
take about 3~5 minutes depending on the Internet traffic.
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BESTip ATA Combo User Manual
BESTip ATA Combo User Manual
2. Once the system testing finishes, it
will go for standby status.
Chapter 4: To Make an Internet Call
After having finished the setup in Chapter 3, you are ready to
operate your BESTip. Refer to the illustration below to connect
your BESTip with other devices.
3. Please press
to dial ISP to
establish Internet connection.
Over Internet or TCP/IP networks, BESTip provides two modes
of voice communication: BESTip-to-BESTip and
BESTip-to-Phone modes. It allows BESTip users to save
greatly on long-distance and international call charges.
4. Once Internet connection is
established, you will see Blue LED
On-Line signal will be on. The
display will show the balance and the
message “Ready for Dial” as well.
Hookup for BESTip ATA Combo
2. Broadband Mode
1. BESTip will start self-testing, and
the LCD screen will display as shown
right.
2. Once the system testing finishes,
the screen will display the local time
according to the country code you set
and Blue LED On-Line signal will be
on.
Testing Before Making a Call
After finishing the connection and configuration of your BESTip,
be sure the BESTip is turned on and well connected. You must
allow the BESTip to finish booting before operating.
1. Dial-Up Mode
3. You can press
to see the
balance and the message “Ready for
Dial” will be shown on the display as
well.
1. BESTip will start self-testing, and
the LCD screen will display as shown
right.
Pick up your telephone handset now, and you can hear a ready
tone that means the basic installation is finished successfully.
Note: The LCD screen will show the current time of your
country according to the country code pre-configured. If the time
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BESTip ATA Combo User Manual
displayed is counted from 00:00:00, it means your BESTip is
not successfully registered to the Gatekeeper and your network
connection or configuration might be incorrect. Please refer to
“Chapter 3: Setup” in this manual for network configuration.
BESTip ATA Combo User Manual
To Make a BESTip-to-Phone Call
With Internet Telephony Service Provider (ITSP) service
function ready, BESTip is able to call any real telephone around
the world. You need to have an active ITSP account to make
BESTip-to-Phone call. Please contact our local distributor to
recharge your device account.
If you see the DNS Lookup Fail flashing, it means your BESTip
is not successfully connected to the Internet. Please also refer
to “Chapter 3: Setup” in this manual to configure your network.
To Make a BESTip-to-BESTip Call
Internet
If the receiver you call is equipped with an BESTip, you may
enter the Device ID # directly and talk to the remote BESTip
receiver.
In this mode, the receiver can answer an Internet phone call
with a regular phone.
Internet
1. Make sure that your BESTip is setup properly, and connected
to the Internet
2. Pick up the handset and you will hear a ready tone.
1. Make sure the receiver you want to call is equipped with a
BESTip connected to the Internet.
3. Dial your destination number as you normally do from your
touch-tone phone.
2. Pick up the handset, and you will hear a ready tone. Dial the
ID No. of the receiving party and ended with a # key.
For Domestic Long-Distance Calls
[DDD prefix code] + [Area code + Telephone number] + #
Note: Every BESTip has an unique eight-digit ID number found
at the bottom of the device.
For International Calls
[IDD prefix code] + [Country code + Area code + Telephone
number] + #
For example: The ID number of the receiving party is
19990023, so you need to dial 19990023#.
4. Hold the handset and wait for the connection.
3. Hold the handset, and wait for the connection. You will hear a
ringback tone indicating that your remote BESTip is ringing.
Otherwise, you will hear a busy tone if your remote BESTip user
is on the phone.
5. Once the receiving party picks up the call, you will hear a
short beep tone that advises you the billing is start. You can
enjoy the cheap long distance conversation now.
6. Once the conversation is done, simply hang-up the phone.
You can check the Call Detail Record on the ITSP Platform.
Please get login ID and password from your local dealer.
4. Once the connection is established, you can enjoy your
communication with your receiving party.
5. Hang up the phone once the conversation is done.
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BESTip ATA Combo User Manual
To Receive a BESTip Call
BESTip ATA Combo User Manual
Appendix A: Specifications
Once your BESTip is connected to the Internet, you may accept
the calls from other BESTip devices. You cannot receive calls
only when you are in the BESTip Setup mode.
Interface
Telephone Interface
RJ-11 ports, 1x FXS for phone set
LAN Interface
RJ-45 port, 10/100M Ethernet
2 LED, 100/10 and LINK/ACT
Line Interface
RJ-11 port, FXO for bulit-in 33.6K
modem
Display
16x2 lines LCD display
2 LED Power and ON LINE
Switch button
5 setup buttons
Voice Codec
Channel Capability
1 Channel
Voice Codecs
ITU-T G.723.1 6.3 Kbps
Silence Compression
VAD/CNG
ITU-T G.723 Annex A
Echo Canceller
ITU-T G.168-2000 Compliant
Signaling
DTMF(TIA464B),
Call progress and user defined
tone pairs
Input/output Gain
Programmable
Software/ Hardware
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CPU
Embedded High Performance
100MHz 16-bit CPU
Memory
8Mb FLASH ROM, 16Mb SDRAM
DSP Chip Set
High Quality/Performance DSP for
Voice compression
BESTip ATA Combo User Manual
WAN Interface
Front Control Panel
Built-in 33.6K Analog Modem
16 characters x 2 Lines LCD,
5 Push Button Switches
Operating System
Embedded Real-Time Operating
System
Networking Protocol
IP, TCP, UDP, PPP, PAP, CHAP,
PPPoE, DNS
Configure BESTip ATA 10D
Front Panel
through front panel. No additional
Self-Configuration function
software or hardware required
Voice Over IP Gateway
Protocol
BESTip Gateway Protocols
Only 10k bps bandwidth is required
when using G.723.1 6.3K codec
Physical
Power
12VAC, 0.6A External Power
Supply
Environmental
Operational : 0 to 45oC
Storage : -10 to 70oC
Humidity: 10 to 90%
non-condensing
Dimensions
128 x 88 x 27 mm (W/D/H)
Weight
300 g Approx.
Note: Specifications may subject to change without prior notice.
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