Ricoh AP2700 Operating instructions

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Ricoh AP2700 Operating instructions | Manualzz

OPERATING INSTRUCTIONS

Printer Reference

Read this manual carefully before you use this product and keep it handy for future reference.

For safety, please follow the instructions in this manual.

RICOH COMPANY, LTD.

15-5, 1 chome, Minami-Aoyama, Minato-ku, Tokyo

Telephone: Tokyo 3479-3111

Overseas Affiliates

U.S.A.

RICOH CORPORATION

5 Dedrick Place

West Caldwell, New Jersey 07006

Phone: +1-973-882-2000

The Netherlands

RICOH EUROPE B.V.

Groenelaan 3, 1186 AA, Amstelveen

Phone: +31-(0)20-5474111

United Kingdom

RICOH UK LTD.

Ricoh House,

1 Plane Tree Crescent, Feltham,

Middlesex, TW13 7HG

Phone: +44-(0)181-261-4000

Germany

RICOH DEUTSCHLAND GmbH

Mergenthalerallee 38-40,

65760 Eschborn

Phone: +49-(0)6196-9060

France

RICOH FRANCE S.A.

383, Avenue du Général de Gaulle

BP 307-92143 Clamart Cedex

Phone: +33-(0)1-40-94-38-38

Spain

RICOH ESPAÑA S.A.

Avda. Litoral Mar, 12-14,

08005 Barcelona

Phone: +34-(0)93-295-7600

Italy

RICOH ITALIA SpA

Via della Metallurgia 12,

37139 Verona

Phone: +39-(0)45-8181500

Hong Kong

RICOH HONG KONG LTD.

23/F., China Overseas Building,

139, Hennessy Road,

Wan Chai, Hong Kong

Phone: +852-2862-2888

Singapore

RICOH ASIA PACIFIC PTE.LTD.

260 Orchard Road,

#15-01/02 The Heeren,

Singapore 238855

Phone: +65-830-5888

Model number: G038–17

Printed in Japan

UE USA G038-8617

Introduction

This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine.

Please read the Safety Information before using this machine. It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.

Note

The names of the applications do not appear in the following pages. Confirm which applications you will be using before reading this manual.

Descriptions in this manual

PRINTER MANAGER FOR ADMINIS-

TRATOR

PRINTER MANAGER FOR CLIENT

Application

Aficio Manager for Admin

Aficio Manager for Client

Consumables:

Consumables

Toner

Photo Conductor Unit

Name

RICOH Toner Type 2210D Black

Photo Conductor Unit Type 270

Consumables

Maintenance Kit Type 270

Components

Fusing Unit, Transfer Roller, Paper Feed Rollers,

Friction Pads

Software Versions Conventions Used in this Manual

• NetWare3.x means NetWare 3.11, 3.12 and 3.2.

• NetWare4.x means NetWare 4.1, 4.11 and IntranetWare.

Power Source

120V, 60Hz, 9.0A or more

Please be sure to connect the power cord to a power source as above.

Operator Safety:

This machine is considered a CDRH class I laser device, safe for office/ EDPuse. The machine contains 5-milliwat, 760 - 800 nanometer wavelength, GaAIAs laser diodes. Direct (or indirect reflected) eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.

Laser Safety:

The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical unit in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.The laser chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement or the optical subsystem is required.

Caution:

Use of controls or adjustment or performance of procedures other than those specified in this manual might result in hazardous radiation exposure.

Important

Parts of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.

Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage.

Two kinds of size notation are employed in this manual. With this machine refer to the inch version.

Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.

For good copy quality, Ricoh recommends that you use genuine Ricoh toner.

Note to users in the United States of America

Notice:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Warning

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Caution (in case of 100BaseTX environment):

1. Properly shielded and grounded cables (STP) and connectors must be used for connections to host computer (and/or peripheral) in order to meet FCC emission limits.

2. STP with ferrite core must be used for RF interference suppression.

Declaration of Conformity

Product Name: Printer

Model Number: RICOH Aficio AP2700

Responsible party: Ricoh Corporation

Address: 5 Dedrick Place, West Caldwell, NJ 07006

Telephone number: 973-882-2000

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. this device must accept any interference received, including interference that may cause undesired operation.

Note to users in Canada

Note:

This Class B digital apparatus complies with Canadian ICES-003.

Remarque concernant les utilisateurs au Canada

Avertissement:

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON.

b means POWER OFF.

Copyright © 1999 Ricoh Co., Ltd.

Introduction

This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine.

Please read the Safety Information before using this machine. It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.

Note

The names of the applications do not appear in the following pages. Confirm which applications you will be using before reading this manual.

Descriptions in this manual

PRINTER MANAGER FOR ADMINIS-

TRATOR

PRINTER MANAGER FOR CLIENT

Application

Net Virsion for Admin

Net Virsion for Client

Consumables:

Consumables

Toner

Photo Conductor Unit

Name

SLP27/P7027 Toner

Photo Conductor Unit Type 270

Consumables

Maintenance Kit Type 270

Components

Fusing Unit, Transfer Roller, Paper Feed Rollers,

Friction Pads

Software Versions Conventions Used in this Manual

• NetWare3.x means NetWare 3.11, 3.12 and 3.2.

• NetWare4.x means NetWare 4.1, 4.11 and IntranetWare.

Power Source

120V, 60Hz, 9.0A or more

Please be sure to connect the power cord to a power source as above.

Operator Safety:

This machine is considered a CDRH class I laser device, safe for office/ EDPuse. The machine contains 5-milliwat, 760 - 800 nanometer wavelength, GaAIAs laser diodes. Direct (or indirect reflected) eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.

Laser Safety:

The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical unit in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.The laser chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement or the optical subsystem is required.

Caution:

Use of controls or adjustment or performance of procedures other than those specified in this manual might result in hazardous radiation exposure.

Important

Parts of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.

Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage.

Two kinds of size notation are employed in this manual. With this machine refer to the inch version.

Supplier shall not be responsible for any damage or expense that might result from the use of parts other than genuine supplier's parts in your supplier's office product.

For good copy quality, supplier recommends that you use genuine supplier's toner.

Read this manual carefully before you use this product and keep it handy for future reference.

For safety, please follow the instructions in this manual.

Note to users in the United States of America

Notice:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Warning

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Caution (in case of 100BaseTX environment):

1. Properly shielded and grounded cables (STP) and connectors must be used for connections to host computer (and/or peripheral) in order to meet FCC emission limits.

2. STP with ferrite core must be used for RF interference suppression.

Declaration of Conformity

Product Name: Printer

Model Number: SAVIN SLP27/P7027

Responsible party: Ricoh Corporation

Address: 5 Dedrick Place, West Caldwell, NJ 07006

Telephone number: 973-882-2000

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. this device must accept any interference received, including interference that may cause undesired operation.

Note to users in Canada

Note:

This Class B digital apparatus complies with Canadian ICES-003.

Remarque concernant les utilisateurs au Canada

Avertissement:

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON.

b means POWER OFF.

Trademarks

Microsoft

®

, Windows

®

, and MS-DOS

®

are registered trademarks of Microsoft

Corporation in the United States and/or other countries.

PostScript

®

is a registered trademark of Adobe Systems, Incorporated.

PCL ® is a registered trademark of Hewlett-Packard Company.

AppleTalk, Apple, Macintosh, TrueType, LaserWriter are registered trademarks of Apple Computer, Incorporated.

Ethernet ® is a registered trademark of Xerox Corporation.

PowerPC is a registered trademark of International Business Machines Corporation.

Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights involved with those marks.

Notes:

Some illustrations might be slightly different from your machine.

Certain options might not be available in some countries. For details, please contact your local dealer.

Note

The proper names of the Windows operating systems are as follows:

• Microsoft ® Windows ® 95 operating system

• Microsoft ® Windows ® 98 operating system

• Microsoft ® Windows ® for Workgroups operating system Version 3.11

• Microsoft ® Windows NT ® Server network operating system Version 4.0

• Microsoft

®

Windows NT

®

Workstation operating system Version 4.0

i

ii

Safety Information

When using your equipment, the following safety precautions should always be followed.

Safety During Operation

In this manual, the following important symbols are used:

R WARNING:

Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

R CAUTION:

Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

R WARNING:

• Connect the power cord directly into a wall outlet and never use an extension cord.

• Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or damaged.

• To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual.

• Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following conditions exist:

• You spill something into the equipment.

• You suspect that your equipment needs service or repair.

• Your equipment's cover has been damaged.

• Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame.

• Disposal should take place at an authorized dealer or appropriate collection site.

• If you dispose of the used toner containers yourself, dispose of them according to local regulations.

iii

iv

R CAUTION:

• Protect the equipment from dampness or wet weather, such as rain, snow, and so on.

• Unplug the power cord from the wall outlet before you move the equipment.

While moving the equipment, you should take care that the power cord will not be damaged under the equipment.

• When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

• Do not allow paper clips, staples, or other small metallic objects to fall inside the equipment.

• Do not eat or swallow toner.

• Keep toner (used or unused) and toner cartridge out of reach of children.

• For environmental reasons, do not dispose of the equipment or expended supplies at a household waste collection point. Disposal sould take place at an authorized dealer or an appropriate collection site.

• Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer.

• The inside of the machine becomes very hot. Do not touch the parts with a label indicating a “hot surface”. Touching a “hot surface” could result in a burn injury. ( v : means “hot surface”.)

ENERGY STAR Program

As an ENERGY STAR Partner, we have determined that this machine model meets the ENER-

GY STAR Guidelines for energy efficiency.

The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.

When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall place the ENERGY STAR logo onto the machine model.

This product was designed to reduce the environmental impact associated with office equipment by means of energy-saving features, such as Low-power mode.

The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.

This product was designed to reduce the environmental impact associated with office equipment by means of energy-saving features, such as Low-power mode.

❖ Low-power mode (Energy Saver mode)

This printer automatically lowers its power consumption 10 or 15 minutes after the last operation has been completed. To exit Low-power (Energy Saver) mode, press any key on the operation panel. To change the setting of the En-

ergy Saver mode, see P.89 “Using the Operation Panel”.

❖ Specifications

Energy Saver mode 1

Energy Saver mode 2

Power Consumption

Default Time

Recovery Time

Power Consumption

Default Time

Recovery Time

40W or less

10 minutes

100 seconds or less

25W or less

15 minutes

100 seconds or less v

vi

-Recycled Paper

Please contact your sales or service representative for recommended recycled paper types that may be used in this machine.

Manuals for this Printer

Manuals for this Printer

There are three manuals that come with this printer.

To enhance safe and efficient operation of your printer, all users should read and follow the instructions contained in the following manuals.

❖ Setup Guide

Describes the procedures for installing your printer.

❖ Printer Reference

Describes the procedures and necessary information on using your printer and its options. (This Manual)

❖ PostScript 3 Operating Instructions Supplement

Describes the menus and features you can set using the PostScript printer driver. The manual is provided as a PDF file which is included in the CD-

ROM labeled “Printer Drivers and Utilities”.

❖ Network Interface Board Operating Insutructions

Describes the procedures and necessary information on setting up and using your printer under the network environment. The manual is provided as a

PDF file which is included in the CD-ROM labeled “Printer Drivers and Utilities”.

❖ PortNavi Operating Instructions Supplement

Describes the procedures for using PortNavi. The manual is provided as a

PDF file which is included in the CD-ROM labeled “Printer Drivers and Utilities”.

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How to Read this Manual

Symbols

In this manual, the following symbols are used:

R WARNING:

This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

R CAUTION:

This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

* The statements above are notes for your safety.

Important

If this instruction is not followed, paper might be misfed, originals might be damaged, or data might be lost. Be sure to read this.

Preparation

This symbol indicates the prior knowledge or preparations required before operating.

Note

This symbol indicates precautions for operation, or actions to take after misoperation.

Limitation

This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.

Reference

This symbol indicates a reference.

[ ]

Keys that appear on the machine's panel display.

Keys and buttons that appear on the computer's display.

{ }

Keys built into the machine's operation panel.

Keys on the computer's keyboard.

TABLE OF CONTENTS

1. Getting Started

Printer Features ......................................................................................... 1

Printer Drivers for Your Printer ...................................................................... 3

Software and Utilities Included on the CD-ROM..................................... 4

Guide to the Printer ................................................................................... 5

Exterior: Front View....................................................................................... 5

Exterior: Rear View ....................................................................................... 6

Interior ........................................................................................................... 7

Operation Panel ............................................................................................ 8

Keys .............................................................................................................. 9

Guides ......................................................................................................... 10

2. Uninstalling the Printer Driver and Software

Uninstalling the PCL 6/5e Printer Driver ............................................... 11

Windows 95/98 - Uninstalling the PCL 6/5e Printer Driver.......................... 11

Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver ........................ 11

Windows 3.1x - Uninstalling the PCL 6/5e Printer Driver ............................ 12

Uninstalling the PostScript Printer Driver............................................. 13

Windows 95/98 - Uninstalling the PostScript Printer Driver ........................ 13

Windows NT 4.0 - Uninstalling the PostScript Printer Driver ...................... 13

Windows 3.1x - Uninstalling the PostScript Printer Driver .......................... 14

Macintosh - Uninstalling the PostScript Printer Driver ................................ 14

3. Setting Up the Printer Driver and Canceling a Print Job

PCL 6/5e - Accessing the Printer Properties ........................................ 15

Windows 95/98 - Accessing the Printer Properties ..................................... 15

Windows NT 4.0 - Accessing the Printer Properties ................................... 16

Windows 3.1x - Accessing the Printer Setting Dialog Box .......................... 17

PostScript - Setting Up for Printing ....................................................... 19

Windows 95/98 - Accessing the Printer Properties ..................................... 19

Windows NT 4.0 - Accessing the Printer Properties ................................... 20

Windows 3.1x - Accessing the Printer Setting Dialog Box .......................... 21

Macintosh - Setting Up for Printing ............................................................. 23

Canceling a Print Job.............................................................................. 24

Windows 95/98 - Canceling a Print Job ...................................................... 24

Windows NT 4.0 - Canceling a Print Job .................................................... 24

Windows 3.1x - Canceling a Print Job ........................................................ 25

Macintosh - Canceling a Print Job .............................................................. 26

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4. Paper and Other Media

Paper and Other Media Supported by Your Printer ............................. 27

Paper Types and Sizes ............................................................................... 27

Paper Recommendations............................................................................ 36

Printable Area ............................................................................................. 40

Loading Paper and Other Media ............................................................ 41

Loading Paper in the Paper Tray ................................................................ 41

Changing Paper Size of the Paper Tray ..................................................... 42

Loading Thick Paper, Envelope or OHP Transparencies ........................... 44

Loading Paper on PS420 (Paper Feed Unit) .............................................. 44

Loading Paper in Bypass Tray Type 270 .................................................... 45

Specifying the Custom Paper Size for the Bypass Tray ............................. 48

5. Troubleshooting

Error & Status Messages on the Operation Panel................................ 51

Getting Printer Information over the Network .............................................. 57

Printer Doesn't Print................................................................................ 62

Other Printing Problems ......................................................................... 66

Removing Misfed Paper.......................................................................... 69

When "Misfeed: A" Appears ........................................................................ 69

When "Misfeed: B" Appears ........................................................................ 70

When "Misfeed: C" Appears........................................................................ 70

When "Misfeed: D" Appears........................................................................ 71

When "Remove Misfeed from Mailbox" Appears ........................................ 72

When "Remove Misfeed From Finisher" Appears....................................... 72

When "Misfeed: Y" Appears ........................................................................ 73

When "Remove Misfeed from Duplex Unit" Appears .................................. 74

Adding Staples ........................................................................................ 75

Removing Jammed Staples.................................................................... 77

Replacing the Toner Bottle..................................................................... 78

Replacing the Photo Conductor Unit..................................................... 80

Cleaning the Paper Feed Roller ............................................................. 83

Cleaning the Friction Pad ....................................................................... 85

Cleaning the Pad inside of the tray........................................................ 86

Cleaning the Registration Roller............................................................ 87

6. Using the Operation Panel

Menu Chart............................................................................................... 89

Accessing the Main Menu....................................................................... 91

Making Printer Settings with the Operation Panel ............................... 92

Proof Print Menu...................................................................................... 93

Proof Print Parameters................................................................................ 93

Job Control Menu .................................................................................... 94

Job Control Parameters .............................................................................. 94

Network Setup Menu ............................................................................. 101

Maintenance Menu ................................................................................ 103

Maintenance Parameters ......................................................................... 103

List Print Menu....................................................................................... 105

List Print Parameters................................................................................. 105

Language Menu ..................................................................................... 106

Printing with the Operation Panel........................................................ 107

Using the Proof Print ................................................................................. 107

7. Appendix

Memory Capacity and Printer Function............................................... 109

Moving and Transporting the Printer .................................................. 110

Specifications ........................................................................................ 111

Mainframe ................................................................................................. 111

Options...................................................................................................... 113

INDEX...................................................................................................... 119

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1. Getting Started

Printer Features

This printer is designed especially for office workgroups. It can be used in network environments and allows you to manage documents efficiently.

❖ High Productivity

As this printer comes with a 27 pages per minute (ppm) engine and offers a variety of paper handling options, handling documents will be more efficient.

Proof print function *1 is one of the supporting features for making multiple original print which allows you to confirm that the document prints as expected before printing many.

*1 Optional Printer Hard Disk Type 185 is required.

❖ Versatile Paper Handling Options

This printer offers both versatile input and output paper handling options. Input capacity can be raised to 3,100 sheets with the optional paper bank

(PS420) and the bypass tray (Type 270) to reduce the inconvenience of reloading paper. For an output device, with the optional mailbox (CS370), you can specify up to 5 places, including the standard output tray, to prevent from being mixed up with other person's documents. Also, collating *2 and stapling capability is available with the optional finisher (SR720).

*2 Optional Printer Feature Expander Type 185 (32MB or 64MB) or Printer Hard

Disk Type 185 is required.

❖ Variety of Paper Media Support

Standard Tray 2 and optional Bypass Tray Type 270 support variety of paper media such as thick paper *3 , transparency and some envelops *3 .

*3 For more information on the supported paper and other media, see P.27 “Paper

and Other Media”.

❖ Network Interface Board Standard *4

It comes standard with network-ready Ethernet capability supporting multiple protocols. This feature can be used in a variety of network environments.

*4 For more information on configuring for a network, see “Network Interface Board

Operating Instructions” in the CD-ROM.

❖ PostScript 3 Standard

In addition to PCL 6 emulation, PostScript 3 is provided as a standard feature.

This feature can be used in Macintosh environments as well. PDF files can be printed clearly and easily.

❖ Network Utility

PRINTER MANAGER *5 , software consisting of Administration and Client versions, is provided. With this software, multiple print devices can be utilized effectively together on a network. This software offers several convenient functions such as parallel printing and recovery printing.

*5 For the name of the PRINTER MANAGER you use, see the “Operating Instructions” for the Network Interface Board which is included in the CD-ROM.

1

1

Getting Started

❖ Major Specifications

Continuous Printing Speed

Engine Resolution

Printer Languages

Paper Input Capacity

Paper Output Capacity

Memory

HDD

Interface

Options

27ppm (A4 long-edge feed or 8 1 /

2

×

11” longedge feed, simplex)

22ppm (A4 long-edge feed or 8 1 /

2

×

11” longedge feed, duplex)

600dpi / 300dpi resolution

Enhanced resolution with edge smoothing

PCL 5e, PCL 6

Adobe PostScript Level 3

500 sheets

×

2 trays

Max. 3,100 sheets with options

500 sheets

Max. 1,750 sheets with options

16MB

Max up to 80MB

1.6GB (option)

10BASE-T or 100BASE-TX

×

1

IEEE1284

×

1

PS400 (500-sheet paper feed unit)

PS440 (1000-sheet paper feed unit)

PS420 (2000-sheet paper feed unit)

Interchange Unit Type 280

Bypass Tray Type 270

AD370 (duplex unit)

CS370 (4-bin mailbox)

Bridge Unit Type 270

SR720 (1000-sheet finisher)

Printer Feature Expander Type 185 (32MB/64MB)

Printer Hard Disk Type 185

2

Printer Features

Printer Drivers for Your Printer

Printing requires installation of a printer driver for your operating system. The following drivers are included in the CD-ROM that comes with this printer.

Printer Language PCL 5e PCL 6 PostScript 3

Operating system

Windows 95 *1

Windows 98 *2

Windows 3.1x *3

Windows NT 4.0 *4

Macintosh

*5

*6 *7

*7

*5

*6

*7

*1

*2

*3

*4

Microsoft Windows 95 operating system

Microsoft Windows 98 operating system

Microsoft Windows for Workgroups operating system Version 3.1/3.11

Microsoft Windows NT Server network operating system Version 4.0, Microsoft

Windows NT Workstation operating system Version 4.0 in a computer using a x86 processor.

Requires system 7.1 or later operating system.

Requires Service Pack 3 or later.

The Adobe PostScript printer drivers and PostScript Printer Description (PPD) files are included in the CD-ROM.

❖ PCL Printer Drivers

Printer drivers allow the computer to communicate with the printer using a printer language. Two kinds of PCL printer drivers, PCL 6 and PCL 5e, are included in the CD-ROM. We recommend PCL 6 as your first choice. However, some of your applications might require installation of the PCL 5e printer driver. In this case, you might configure to install and print by using PCL 5e in addition to PCL 6.

Reference

For more information on installing the PCL 6/5e printer driver, see “Installing the Printer Driver and Software” in the “Setup Guide”.

❖ Adobe PostScript Printer Drivers and PPD Files

The Adobe PostScript printer drivers and the PPD files are included in the

CD-ROM that comes with this printer. The Adobe PostScript printer driver allows the computer to communicate with the printer using a printer language. The PPD files allow the printer driver to enable printer specific functions.

Reference

For more information on installing the PostScript printer driver, see the

“Setup Guide”.

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3

1

4

Getting Started

Software and Utilities Included on the CD-

ROM

❖ Agfa Font Manager

Helps you to install new fonts, or organize and manage fonts already installed on your system.

❖ PRINTER MANAGER FOR ADMINISTRATOR

A utility for the system administrator to manage printers on the network.

Reference

For the name of the PRINTER MANAGER FOR ADMINISTRATOR you use, see the “Operating Instruction” for the Network Interface Board which is on the CD-ROM.

See the PRINTER MANAGER FOR ADMINISTRATOR Online Help for details on using the PRINTER MANAGER FOR ADMINISTRATOR.

❖ PRINTER MANAGER FOR CLIENT

A utility for users to manage their own print status on the network.

Reference

For the name of the PRINTER MANAGER FOR CLIENT you use, see the

“Operating Instruction” for the Network Interface Board which is included in the CD-ROM.

See the PRINTER MANAGER FOR CLIENT Online Help for details on using the PRINTER MANAGER FOR CLIENT.

❖ Multidirect Print

A utility for printing on a "Peer-to-Peer" network.

Reference

For more information on Multidirect Print, see the “Operating Instructions” for the Network Interface Board which is included in the CD-ROM.

❖ PortNavi

A utility that helps you to use network printers effectively. It is useful in environments where two or more network printers are used.

Reference

For more information on PortNavi, see “Supplement” for the Network Interface Board which is included in the CD-ROM.

❖ Acrobat Reader

A utility that allows you to read PDF (Portable Document Format).

Note

❒ Documentation on using the printer included on the CD-ROM in PDF format.

Guide to the Printer

Guide to the Printer

Exterior: Front View

1

2

3

4

5

6

7

8

9

10

1.

Parallel Interface Port

Plug the parallel cable into this port.

2.

Network Interface Port

Plug the network cable into this port.

3.

Ventilator

These holes help to keep components inside the printer from overheating. Do not lean anything against the printer, and do not block the ventilator.

4.

Output Tray

Printed output is stacked here with the print side face down.

5.

Power Switch

Use this switch to turn the printer power on and off.

6.

Upper Right Cover

Open the upper right cover to remove the misfed paper. Remove the upper right cover for installing the optional interchange unit.

ZAEH011E

7.

Operation Panel

Contains keys for printing operation and a panel display that shows the printer status.

P.8 “Operation Panel”

8.

Front Cover

Open this cover to replace consumables or to see the instruction for removing misfed paper.

9.

Paper Tray

Load up to 500 sheets of plain paper

(80g/m 2 , 20lb). The second tray from the top can load OHP transparencies or envelopes.

10.

PS440 (Optional Paper Feed

Unit)

Load up to 500 sheets of plain paper in its two trays. PS440 can hold up to 1000 sheets of plain paper (80g/m 2 , 20lb).

PS420 can hold up to 2000 sheets of plain paper (80g/m 2 , 20lb).

1

5

1

Getting Started

Exterior: Rear View

1

2

3

4

5

1.

Right Cover

Open this cover to replace the fusing unit or transfer roller, or to remove the misfed paper.

2.

Lower Right Cover 1

Open this cover to remove the misfed paper.

3.

Lower Right Cover 2

Open this cover to remove the misfed paper.

ZAEH020E

4.

Printer Board Cover

Open this cover to install the Printer Feature Expander Type 185, the Printer Hard

Disk Type 185 or both.

5.

Power Cord

Plug this cord into a wall outlet.

6

Interior

1 2

Guide to the Printer

1

3 4 5

1.

Fusing Unit

When “Replace Maintenance Kit” appears on the panel display, replace this unit.

2.

Transfer Unit

When “Replace Maintenance Kit” appears on the panel display, replace this unit.

3.

Toner Lock Lever

Lift this lever when replacing the toner.

ZAEH030E

6

4.

Toner Holder

Slide this out when replacing the toner.

5.

Photo Conductor Unit

When “Replace PCU” appears on the panel display, replace this unit.

6.

Right Cover

Open this cover when accessing the inside of the printer.

7

1

Getting Started

Operation Panel

1 2

Power

On Line Job Reset Escape

Form Feed Menu Enter

Error Data In

3

1.

Panel Display

Shows the current status of the printer and error messages.

P.51 “Error & Sta- tus Messages on the Operation Panel”

2.

On Line Indicator

Tells you whether the printer is online or offline.

Stays on while the printer is online

(a state in which the printer can receive data from the computer).

Stays off when the printer is offline

(a state in which the printer can not receive data).

3.

Power Indicator

Satys on while the printer power is on.

Stays off when the power is turned off or while the printer is in the Energy Saver mode.

4 5

ZAES010E

4.

Error Indicator

Lights up whenever any printer error occurs. A message describing the cause of the error also appears on the panel dis-

play.

P.51 “Error & Status Messages on the Operation Panel”

5.

Data In Indicator

Blinks while the printer is receiving data from a computer or there is data to be printed.

8

Guide to the Printer

Keys

1 2 3 4

On Line Job Reset Escape

Form Feed Menu Enter

5 6

1.

{ On Line } key

Press this key to switch the printer online or offline. When the printer is online, the printer can receive data from the computer.

2.

{ Job Reset } key

When the printer is online, press this key to cancel any ongoing print jobs.

3.

{ Escape } key

Press this key to escape from the setup menu, and to return to the upper level without making any changes.

4.

{U}{T} keys

Use these keys to scroll through the selected items and to adjust values on the panel display when making settings. To change the value more quickly, hold these keys down.

ZAES020E

7

5.

{ Form Feed } key

If the printer is offline, press this key to print out all the data left in the printer's input buffer.

6.

{ Menu } key

Press this key to make and check the current printer settings and to switch the printer offline. To go back to the Ready mode, press this key again.

7.

{ Enter } key

Press this key to choose menu selected on the panel display, or to go to a lower level.

1

9

1

Getting Started

Guides

The guides of the output tray minimize curled printed output. Use these guides when you print on A3 short-edge feed, 11"

×

17" short-edge feed size paper, or thin paper.

❖ To print onto A3 short-edge feed or 11"

×

17" short-edge feed size paper

Raise the end fence.

The guide prevents pages from falling off of the output tray.

ZAEH290E

❖ If either side of the page is curled, or if you print onto thin paper

ZAEH330E

Raise the left end of the guide until it clicks into place.

The guide prevents printed pages from curling.

Note

❒ If you use the guides, output capacity is reduced.

10

2. Uninstalling the Printer

Driver and Software

Uninstalling the PCL 6/5e Printer Driver

This section describes how to uninstall the printer driver. The actual procedure may differ depending on your operating system.

Follow the appropriate procedure.

Windows 95/98 - Uninstalling the PCL 6/5e Printer Driver

A

Close all the applications that are currently running.

B

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

C

Click the icon of the printer you want to remove.

D

On the [File] menu, click [Delete] .

A confirmation dialog box appears.

E

Click [Yes] to uninstall the printer driver.

Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver

Limitation

❒ Uninstalling the printer driver requires Full Control access Permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission.

A

Close all the applications that are currently running.

B

Click [Start] on the task bar, point to [Settings] , and click [Printers] .

The [Printers] window appears.

C

Click the icon of the printer you want to remove.

D

On the [File] menu, click [Delete] .

A confirmation dialog box appears.

E

Click [Yes] to uninstall the printer driver.

11

2

Uninstalling the Printer Driver and Software

Windows 3.1x - Uninstalling the PCL 6/5e Printer Driver

A

Close all applications that are currently running.

B

Insert the CD-ROM in the CD-ROM drive.

C

From [Program Manager] , select [Run] from the [File] menu.

D

In the [Run] window, click [Browse] .

E

Select the CD-ROM drive in the [Drives:] list.

F

Open [PCL5E] or [PCL6] .

G

Open [WIN31] .

H

Open the folder of the language you use.

I

Open [DISK1] .

J

Double-click “UNSETUP.EXE”.

K

Click [OK] .

L

Click [OK] .

M

Follow the instructions on the screen.

N

If you are asked if you want to restart Windows, select [Restart Windows Now] .

If you are not asked, restart Windows after completing the uninstallation.

12

Uninstalling the PostScript Printer Driver

Uninstalling the PostScript Printer Driver

This section describes instructions for uninstalling the PostScript printer driver.

The actual procedure may differ depending on your operating system.

Follow the appropriate one of the following procedures below.

Windows 95/98 - Uninstalling the PostScript Printer Driver

A

Close all applications that are currently running.

B

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

C

Click the icon of the printer you want to remove.

D

On the [File] menu, click [Delete] .

A confirmation dialog box appears.

E

Click [Yes] to uninstall the printer driver.

Windows NT 4.0 - Uninstalling the PostScript Printer Driver

Limitation

❒ Uninstalling the printer driver requires Full Control access Permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission.

A

Close all applications that are currently running.

B

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

C

Click the icon of the printer you want to remove.

D

On the [File] menu, click [Delete] .

A confirmation dialog box appears.

E

Click [Yes] to uninstall the printer driver.

2

13

2

Uninstalling the Printer Driver and Software

Windows 3.1x - Uninstalling the PostScript Printer Driver

A

Open [Control Panel] .

B

Double-click the [Printers] icon.

C

Select the printer you want to delete and click [Remove] .

A confirmation dialog box appears.

D

Click [Yes] to uninstall the printer driver.

E

Click [Close] to close the [Printers] dialog box.

Macintosh - Uninstalling the PostScript Printer Driver

A

Drag the “AdobePS” file inside the [Extensions] folder in [System Folder] to

[Trash] .

B

Drag the ”Proof Print“ file inside the [Printer Descriptions] folder in the [Extensions] folder in [System Folder] to [Trash] .

14

3. Setting Up the Printer Driver and Canceling a Print Job

PCL 6/5e - Accessing the Printer Properties

Windows 95/98 - Accessing the Printer Properties

There are two methods you can use to open the Printer Properties.

Making Printer Default Settings

To make the printer default settings, first open the Printer Properties from the

[Printers] window.

A

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

B

Click the icon of the printer whose default settings you want to change.

C

On the [File] menu, click [Properties] .

The Printer Properties appears.

D

Set desired settings and click [OK] .

Making Printer Settings From an Application

To make the printer settings for a specific application, open the Printer Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 95/98.

Note

❒ The actual procedures you should follow to open the Printer Properties may differ depending on the application. For details, see the documentation that comes with the application you are using.

❒ When you use some applications, the driver's initial default settings of the applications might be applied over the printer driver's setting.

❒ Any settings you make in the following procedure are valid for the current application only.

A

On the [File] menu, click [Print] .

The [Print] dialog box appears.

B

From the [Name:] list, select the printer you want to use, and then click

[Properties] .

The Printer Properties appears.

15

Setting Up the Printer Driver and Canceling a Print Job

C

Set desired settings and click [OK] .

D

Click [OK] to start your printing.

Windows NT 4.0 - Accessing the Printer Properties

3

Making Printer Default Settings - Printer Properties

Limitation

❒ Changing the settings of the printer requires Full Control access permission.

Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options, log on under Full Control permission.

A

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

B

Click the icon of the printer whose default setting you want to change.

C

On the [File] menu, click [Properties] .

The Printer Properties appears.

D

Set desired settings and click [OK] .

Note

❒ Settings you make here are used as the default settings for all applications.

Making Printer Default Settings – Default Document Properties

16

Limitation

❒ Changing the settings of the printer requires Full Control access permission.

Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options, log on under Full Control permission.

A

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

B

Click the icon of the printer whose default settings you want to change.

C

On the [File] menu, click [Document Defaults] .

The Default Document Properties appears.

D

Set desired settings and click [OK] .

Note

❒ Settings you make here are used as the default settings for all applications.

PCL 6/5e - Accessing the Printer Properties

Making Printer Settings From an Application

To make the printer settings for a specific application, open the Document Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows NT 4.0.

Note

❒ The actual procedures you should follow to open the Document Properties may differ depending on the application. For details, see the documentation that comes with the application you are using.

❒ Any settings you make in the following procedure are valid for the current application only.

A

On the [File] menu, click [Print] .

The [Print] dialog box appears.

B

From the [Name:] list, select the printer you want to use, and then click

[Properties] .

The Document Properties appears.

C

Set desired settings and click [OK] .

D

Click [OK] to start your printing.

Windows 3.1x - Accessing the Printer Setting Dialog Box

There are two methods you can use to open the Printer Setting dialog box.

Making Printer Default Settings

To make the printer default settings, open the Printer Setting dialog box from

[Control Panel] .

A

From [Program Manager] , open the [Main] group.

B

Double-click [Control Panel] .

C

Double-click the [Printers] icon.

D

In the [Installed Printers:] list, click the name of the printer you want to set up.

E

Click [Setup] .

F

Set desired settings and click [OK] .

G

Click [Close] to close the [Printers] dialog box.

3

17

3

Setting Up the Printer Driver and Canceling a Print Job

Making Printer Settings from an Application

To make the printer settings for a specific application, open the Printer Setting dialog box from that application. The following example describes how to make settings for the Write application that comes with Windows 3.1x.

Note

❒ The actual procedures you should follow to open the Printer Setting dialog box may differ depending on the application. For details, see the documentation that comes with the application you are using.

❒ When you use some applications, the driver's initial default settings of the applications might be applied over the printer driver's setting.

❒ Any settings you make in the following procedure are valid for the current application only.

A

On the [File] menu, click [Print Setup] .

The [Print Setup] dialog box appears.

B

From the [Printer] group, select the printer you want to use.

Note

❒ If the printer you want to use is not specified as the default printer, click

[Specific Printer:] , and then find the printer you want to use in the list box.

C

Click [Options] .

The Printer Setting dialog box appears.

D

Set desired settings and click [OK] .

E

Click [OK] to close the [Print Setup] dialog box.

F

Start your printing.

18

PostScript - Setting Up for Printing

PostScript - Setting Up for Printing

Windows 95/98 - Accessing the Printer Properties

There are two methods you can use to open the Printer Properties.

Making Printer Default Settings

To make the printer default settings, first open the Printer Properties from the

[Printers] window.

A

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

B

Click the icon of the printer whose default settings you want to change.

C

On the [File] menu, click [Properties] .

The Printer Properties appears.

D

Set desired settings and click [OK] .

Making Printer Settings from an Application

To make the printer settings for a specific application, open the Printer Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 95.

Note

❒ The actual procedures you should follow to open the Printer Properties may differ depending on the application. For details, see the documentation that comes with the application you are using.

❒ When you use some applications, the driver's initial default settings of the applications might be applied over the printer driver's setting.

❒ Any settings you make in the following procedure are valid for the current application only.

A

On the [File] menu, click [Print] .

The [Print] dialog box appears.

B

From the [Name:] box, select the printer you want to use, and then click

[Properties] .

The Printer Properties appears.

C

Set desired settings and click [OK] .

D

Click [OK] to start your printing.

19

3

3

Setting Up the Printer Driver and Canceling a Print Job

Windows NT 4.0 - Accessing the Printer Properties

Making Printer Default Settings - Printer Properties

Limitation

❒ Changing the settings of the printer requires Full Control access permission.

Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options, log on under Full Control permission.

A

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

B

Click the icon of the printer whose default settings you want to change.

C

On the [File] menu, click [Properties] .

The Printer Properties appears.

D

Set desired settings and click [OK] .

Note

❒ Settings you make here are used as the default settings for all applications.

Making Printer Default Settings - Default Document Properties

Limitation

❒ Changing the settings of the printer requires Full Control access permission.

Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options, log on under Full Control permission.

A

Click [Start] on the task bar, point to [Settings] , and then click [Printers] .

The [Printers] window appears.

B

Click the icon of the printer whose default settings you want to change.

C

On the [File] menu, click [Document Defaults] .

The Default Document Properties appears.

D

Set desired settings and click [OK] .

Note

❒ Settings you make here are used as the default settings for all applications.

20

PostScript - Setting Up for Printing

Making Printer Settings from an Application

To make the printer settings for a specific application, open the Document Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows NT 4.0.

Note

❒ The actual procedures you should follow to open the Document Properties may differ depending on the application. For details, see the documentation that comes with the application you are using.

❒ Any settings you make in the following procedure are valid for the current application only.

A

On the [File] menu, click [Print] .

The [Print] dialog box appears.

B

From the [Name:] box, select the printer you want to use, and then click

[Properties] .

The Document Properties appears.

C

Set desired settings and click [OK] .

D

Click [OK] to start your printing.

Windows 3.1x - Accessing the Printer Setting Dialog Box

There are two methods you can use to open the Printer Setting dialog box.

Making Printer Default Settings

To make the printer default settings, open the Printer Setting dialog box from

[Control Panel] .

A

From [Program Manager] , open the [Main] group.

B

Double-click [Control Panel] .

C

Double-click the [Printers] icon.

D

In the [Installed Printers:] box, click the name of the printer you want to set up.

E

Click [Setup] .

F

Set desired settings and click [OK] .

G

Click [Close] to close the [Printers] dialog box.

3

21

3

Setting Up the Printer Driver and Canceling a Print Job

Making Printer Settings from an Application

To make the printer settings for a specific application, open the Printer Setting dialog box from that application. The following example describes how to make settings for the Write application that comes with Windows 3.1x.

Note

❒ The actual procedures you should follow to open the Printer Setting dialog box may differ depending on the application. For details, see the documentation that comes with the application you are using.

❒ When you use some applications, the driver's initial default settings of the applications might be applied over the printer driver's setting.

❒ Any settings you make in the following procedure are valid for the current application only.

A

On the [File] menu, click [Print Setup] .

The [Print Setup] dialog box appears.

B

From the [Printer] group, select the printer you want to use.

Note

❒ If the printer you want to use is not specified as the default printer, click

[Specific Printer:] , and then find the printer you want to use in the list box.

C

Click [Options] .

The Printer Setting dialog box appears.

D

Set desired settings and click [OK] .

E

Click [OK] to close the [Print Setup] dialog box.

F

Start your printing.

22

PostScript - Setting Up for Printing

Macintosh - Setting Up for Printing

Making Paper Settings from an Application

A

Open the file you want to print.

B

On the [File] menu, click [Page Setup] .

[AdobePS Page Setup] appears.

C

Confirm that the printer you want to use is shown in the [Format for:] box.

Note

❒ If your printer is now shown in the [Format for:] box, use the pop-up menu to display a list of available printers.

Reference

The actual appearance of the Page Setup depends on the application you are using. See the documentation that comes with your Macintosh for details.

D

From the [Paper:] box, select the paper size.

E

Set desired settings and click [OK] .

Setting up for Printing from an Application

A

Open the file you want to print.

B

On the [File] menu, click [Print] .

The Printer Settings appears.

C

Confirm that your printer is selected in the [Printer:] box.

D

Set desired settings and click [Print] .

3

23

Setting Up the Printer Driver and Canceling a Print Job

Canceling a Print Job

3

Windows 95/98 - Canceling a Print Job

A

Double-click the printer icon on the task bar.

This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel.

B

Click the name of the job you want to cancel so that it is highlighted.

C

On the [Document] menu, click [Cancel Printing] .

Note

❒ You can also open the print job queue window by double-clicking the printer icon in the [Printers] window.

D

Press the printer's { Job Reset } key.

The message appears on the panel display indicating that the print job is being cancelled.

Important

❒ When your printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.

Note

❒ You cannot stop printing the data that has already been processed internally by the printer. Because of this, printing might continue for a few pages after you press { Job Reset }.

❒ A print job that contains a large volume of data might take considerable time to stop.

❒ It takes about 5 minutes to reset the printer job, after 5 minutes the printer returns to the ready condition.

24

Windows NT 4.0 - Canceling a Print Job

A

Double-click the printer icon on the task bar.

This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel.

B

Click the name of the job you want to cancel so that it is highlighted.

C

On the [Document] menu, click [Cancel] .

Note

❒ You can also open the print job queue window by double-clicking the printer icon in the [Printers] window.

Canceling a Print Job

D

Press the printer's { Job Reset } key.

The message appears on the panel display indicating that the print job is being cancelled.

Important

❒ When your printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.

Note

❒ You cannot stop printing data that has already been processed internally by the printer. Because of this, printing might continue for a few pages after you press { Job Reset }.

❒ A print job that contains a large volume of data might take considerable time to stop.

❒ It takes about 5 minutes to reset the printer job, after 5 minutes the printer returns to the ready condition.

Windows 3.1x - Canceling a Print Job

A

In the [Main] group, double-click the [Print Manager] icon.

This opens a window that shows all the print jobs that are currently queued for printing.

B

Click the name of the job you want to cancel so it is highlighted.

C

On the [Document] menu, click [Delete Document] .

D

Click [Close] to close the dialog box.

E

Press the printer's { Job Reset } key.

The message appears on the panel display indicating that the print job is being cancelled.

Important

❒ When your printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.

Note

❒ You cannot stop printing data that has already been processed internally by the printer. Because of this, printing might continue for a few pages after you press { Job Reset }.

❒ A print job that contains a large volume of data might take considerable time to stop.

❒ It takes about 5 minutes to reset the printer job, after 5 minutes the printer returns to the ready condition.

3

25

3

Setting Up the Printer Driver and Canceling a Print Job

Macintosh - Canceling a Print Job

A

Double-click the printer icon on the desk top.

This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel.

B

Click the name of the job you want to cancel so that it is highlighted.

C

Click the pause icon, and then click the trash icon.

D

Press the printer's { Job Reset } key.

The message appears on the panel display indicating that the print job is being cancelled.

Important

❒ When your printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job.

Note

❒ You cannot stop printing data that has already been processed internally by the printer. Because of this, printing might continue for a few pages after you press { Job Reset }.

❒ A print job that contains a large volume of data might take considerable time to stop.

❒ It takes about 5 minutes to reset the printer job, after 5 minutes the printer returns to the ready condition.

26

4. Paper and Other Media

Paper and Other Media Supported by

Your Printer

Paper Types and Sizes

This section describes the type, size, feed direction, and maximum capacity of paper that can be loaded into each paper tray in this printer.

Important

❒ If you use damp or curled paper, a misfeed might occur. In such a case, try turning over the paper stack in the paper tray. If there is no improvement, change paper with less curl.

❒ Be sure to set the paper size dial to match the actual paper size loaded in the tray. When the actual paper size is not shown on the dial, set the dial to “p” and specify the paper size using the operation panel.

❒ For Tray 1, 2, 3 and 4, the dial setting overrides the setting made with the operation panel.

Note

❒ The meaning of the display of the operation panel and paper feed direction is described below.

Example on the panel display

A4 (210

×

297)

A4 (297

×

210)

Paper feed direction short-edge feed direction long-edge feed direction

❒ It is recommended that you load paper having the size and direction you frequently use in the tray selected with the “Tray Priority”. For more informa-

tion on Tray Priority, see P.94 “Job Control Menu”.

❒ When loading paper having the same size in more than one tray, it is recommended that you load paper in the same direction.

❒ The supported paper size may differ depending on the memory size of your

printer.

P.109 “Memory Capacity and Printer Function”

❒ For more information about the meanings of the abbreviations, see the notes at the bottom of each table.

Reference

For more information on loading each type of paper, see P.41 “Loading Paper

and Other Media”.

27

Paper and Other Media

❖ Input Paper Sizes (Metric version)

4

A3

B4 JIS

A4

B5 JIS

A5

A6

Double Letter

Legal

Letter

Half Letter

Executive

Folio

Foolscap

F/GL

Com#10 Env

C6 Env

C5 Env

DL Env

28

279

×

432

216

×

356

216

×

279

279

×

216

140

×

216

184

×

267

267

×

184

210

×

330

297

×

420

257

×

364

210

×

297

297

×

210

182

×

257

257

×

182

148

×

210

210

×

148

105

×

148

216

×

330

203

×

330

105

×

241

114

×

162

162

×

229

110

×

220

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

Paper and Other Media Supported by Your Printer

Monarch Env

Custom Size

(PCL6/PS only)

8K

16K

98

×

191

267

×

390

195

×

267

267

×

195

X

X

X

X

X

X

X

X

❍*

• ❍ means that the size is supported and should be specify the paper size using the operation panel. (The bypass tray and PS420 has no dial on the tray.)

• ✩ means that the size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray.

• ★ means that the size is supported but not indicated on the tray dial. You should set the tray dial to “p”, and specify the paper size using the operation panel.

• ❍* means that the supported size is approximately 90 – 297mm in width, and approximately 148 – 432mm in length. The supported size may differ depending on the printer language you use. Use the printer driver to specify the custom size. Set the custom size setting with the operation panel.

• X means that the size is not supported.

4

29

Paper and Other Media

❖ Input Paper Sizes (Inch version)

4

Double Letter

Legal

Letter

Half Letter

Executive

A3

B4 JIS

A4

B5 JIS

A5

A6

Folio

Foolscap

Com#10 Env

C6 Env

30

11"

×

17"

8 1 /

2

"

×

14"

8 1 /

2

"

×

11"

11"

×

8 1 /

2

"

5 1 /

2

"

×

8 1 /

2

"

7 1 /

4

"

×

10 1 /

2

"

10 1 /

2

"

×

7 1 /

4

"

11.69"

×

16.54"

10.12"

×

14.33"

8.27"

×

11.69"

11.69"

×

8.27"

7.17"

×

10.12"

10.12"

×

7.17"

5.83"

×

8.27"

8.27"

×

5.83"

4.13"

×

5.83"

8 1 /

4

"

×

13"

8 1 /

2

"

×

13"

4 1 /

8

"

×

9 1 /

2

"

4.49"

×

6.38"

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

Paper and Other Media Supported by Your Printer

C5 Env

DL Env

Monarch Env

6.38"

×

9.02"

4.33"

×

8.66"

3 7 /

8

"

×

7 1 /

2

"

X

X

X

X

X

X

Custom Size

(PCL6/PS only)

8K

X X X ❍*

16K

10

1

/

2

"

×

15.35"

7.68"

×

10 1 /

2

"

10 1 /

2

"

×

7.68"

X

X

X

• ❍ means that the size is supported and should be specify the paper size using the operation panel. (The bypass tray and PS420 has no dial on the tray.)

• ✩ means that the size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray.

• ★ means that the size is supported but not indicated on the tray dial. You should set the tray dial to “p”, and specify the paper size using the operation panel.

• ❍* means that the supported size is approximately 3.88" – 11.69" in width, and approximately 5.83" – 17.00" in length. The supported size may differ depending on the printer language you use. Use the printer driver to specify the custom size. Set the custom size setting with the operation panel.

• X means that the size is not supported.

4

31

Paper and Other Media

❖ Output Paper Sizes (Metric version)

4

A3

B4 JIS

A4

B5 JIS

A5

A6

Double Letter

Legal (LG)

Letter

Half Letter

Executive (Exec.)

Folio

Foolscap

F/GL

Com#10 Env

C6 Env

C5 Env

DL Env

Monarch Env

279

×

432

216

×

356

216

×

279

279

×

216

140

×

216

184

×

267

267

×

184

210

×

330

297

×

420

257

×

364

210

×

297

297

×

210

182

×

257

257

×

182

148

×

210

210

×

148

105

×

148

216

×

330

203

×

330

105

×

241

114

×

162

162

×

229

110

×

220

98

×

191

32

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

Paper and Other Media Supported by Your Printer

Custom Size

(PCL6/PS only)

8K

16K

267

×

390

195

×

267

267

×

195

❍*

X

X

X

X

X

X

X

X

X

• ❍ means that the size is supported.

• ❍* means that the size is supported and depended on the input paper source.

• X means that the size is not supported.

4

33

Paper and Other Media

❖ Output Paper Sizes (Inch version)

4

Double Letter

Legal (LG)

Letter

Half Letter

Executive (Exec.)

A3

B4 JIS

A4

B5 JIS

A5

A6

Folio

Foolscap

F/GL

Com#10 Env

C6 Env

C5 Env

DL Env

Monarch Env

34

11"

×

17"

8 1 /

2

"

×

14"

8 1 /

2

"

×

11"

11"

×

8 1 /

2

"

5 1 /

2

"

×

8 1 /

2

"

7 1 /

4

"

×

10 1 /

2

"

10 1 /

2

"

×

7 1 /

4

"

11.69"

×

16.54"

10.12"

×

14.33"

8.27"

×

"11.69

11.69"

×

8.27"

7.17"

×

10.12"

10.12"

×

7.17"

5.83"

×

8.27"

8.27"

×

5.83"

4.13"

×

5.83"

8 1 /

4

"

×

13"

8 1 /

2

"

×

13"

8"

×

13"

4 1 /

8

"

×

9 1 /

2

"

4.49"

×

6.38"

6.38"

×

9.02"

4.33"

×

8.66"

3 7 /

8

"

×

7 1 /

2

"

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

❍ ❍

X

X

X

X

X

X

X

Paper and Other Media Supported by Your Printer

Custom Size

(PCL6/PS only)

8K

— ❍* X X X

16K

10

1

/

2

"

×

15.35"

7.68"

×

10 1 /

2

"

10 1 /

2

"

×

7.68"

X

X

X

X

X

X

• ❍ means that the size is supported.

• ❍* means that the size is supported and depended on the input paper source.

• X means that the size is not supported.

❖ Paper Weight and Number of Sheets to be Set

Supported paper weight

Maximum number of

sheets (plain paper) *1

60 - 105g/m 2 (16 - 28 lb) 500 (80g/m 2 , 20lb) Tray 1, PS400 (option), PS440

(option)

Tray 2

PS420 (option)

60 - 157g/m 2 (16 - 42 lb) 500 (80g/m 2 , 20lb)

60 - 105g/m 2 (16 - 28 lb) 2,000 (80g/m 2 , 20lb)

Bypass Tray Type 270 (option) 60 - 157g/m 2 (16 - 42 lb) 100 (80g/m 2 , 20lb)

*1 Confirm that the top of the stack is not higher than the limit mark indicated on the side guide of the tray.

4

35

4

Paper and Other Media

Paper Recommendations

Note the following suggestions when handling or selecting paper used with this printer.

Loading Paper

• Use only the recommended paper types. Print quality cannot be guaranteed if other paper types are used.

• Do not use paper that is already printed on.

• If you load paper into the paper tray, confirm not to stack over the limit mark.

• If you load paper onto Bypass Tray Type 270, confirm that the paper fits under the side guide.

• If you load paper into the paper tray, confirm that print side is facing up.

• If you load paper onto Bypass Tray Type 270, confirm that print side is facing down.

Storing Paper

Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage.

Recommendations are as follows:

• Avoid storing paper in humid areas.

• Avoid exposing paper to direct sunlight.

• Store on a flat surface.

• Keep open reams of paper in the package in which the paper came.

Types of Paper and Other Media

❖ Plain Paper

• If you print on paper heavier than 105g/m

2

(28lb), use tray 2 or Bypass

Tray Type 270. The each tray can hold paper up to 157g/m 2 (42lb) in weight.

• If you load paper heavier than 105g/m 2 (28lb) onto tray 2, set the printer

to the "Thick paper" mode.

P.44 “Loading Thick Paper, Envelope or OHP

Transparencies”

• If paper is curled or bent, straighten it before loading.

• If you print on paper for color, load it onto tray 2 and do not stack paper over the lower limit mark.

36

Paper and Other Media Supported by Your Printer

❖ OHP Transparencies

• If you load OHP transparencies onto Bypass Tray Type 270, set the printer to "Transparency" mode using the printer driver.

• Be careful not to touch the print side of the OHP transparencies. Otherwise, the print side can become dirty or damaged, resulting in poor print quality.

• If you print on an OHP transparency that has a print side, load it face up onto tray 2 or load it face down onto Bypass Tray Type 270.

• Do not print on OHP transparencies for color.

❖ Adhesive Labels

• Load only one adhesive label at a time onto Bypass Tray Type 270.

• Use adhesive labels in which the whole side can be printed on.

• Avoid using adhesive labels having exposed glue.

• If the print side is coated, the print quality might be reduced, as the toner might not fuse well.

❖ Envelopes

• When printing on envelopes, use tray 2 or Bypass Tray Type 270.

• You can specify the sizes for the envelopes using the operation panel.

P.94 “Job Control Parameters”

• Recommended of envelopes is as follows:

• Com#10 Env

• C6 Env

• C5 Env

• DL Env

• Monarch Env

• Do not stack envelopes over the limit mark.

• Confirm that print side is facing up when loading onto the tray 2.

• Confirm that print side is facing down when loading onto Bypass Tray

Type 270.

• Load the envelopes with the flaps aligned to the right side fence. The flaps should be securely folded down.

• Confirm that there is no air in the envelopes before loading.

• To get better print quality, it is recommended that you set the right, left, top, and bottom print margins, to at least 15mm (0.6") each.

• Do not print on both sides of envelopes.

• Load only one size and type of envelope at a time.

• Before loading envelopes, flatten the leading edges (side being fed into the printer) of them by running a pencil or ruler across them.

4

37

Paper and Other Media

• There are some kinds of envelopes that might be occurred misfeed, wrinkle or poor printing.

• Before loading envelopes, confirm that they are rectangular in shape. See the following illustrations.

1 1

2 2

4

TS3X020E TS3X010E

A

B

Good construction for envelopes

Poor construction for envelopes

A

B

Good construction for envelopes

Poor construction for envelopes

• Avoid using the non-supported envelopes listed on P.38 “Paper not Sup-

ported by This Printer”.

Paper not Supported by This Printer

Avoid using the following types of paper that are not supported by this printer:

• Paper whose weight is heavier or lighter than the limitation.

P.27 “Paper

Types and Sizes”

• Bent, folded, or creased paper

• Curled or twisted paper

• Torn paper

• Wrinkled paper

• Damp paper

• Paper stuck together

• Paper that is dry enough to emit static electricity

• Paper that has already been printed except a preprinted letterhead

Note

❒ Ink on paper from an earlier print job, another copier, an inkjet printer or other devices could damage the fusing unit of this printer due to a different fusing temperatures.

• Coated paper

• Special paper like thermal paper, aluminum foil, carbon paper and conductive paper

38

Paper and Other Media Supported by Your Printer

• Heavily textured paper

• Glued paper

• OHP transparencies for color.

• OHP transparencies for the ink-jet printer.

• Label paper on which glue or base paper is exposed

• Paper with clips or staples

• Paper with tape or ribbons attached

• Envelopes that are:

• damp

• excessively curled or twisted

• stuck together

• damaged in any way

• with stamps attached

• with windows, holes, perforations, cutouts, or embossing

• with metal clasps, string ties, or metal folding bars

• designed to be interlocked

• with nicked edges of bent corners

• with rough, cockle, or laid finishes

• with any exposed adhesive, when the flap is in the sealed or closed position

4

39

4

Paper and Other Media

Printable Area

The following shows the printable area for this printer. Be sure to set the print margins correctly.

3mm

(1/8")

1

2mm

A : printable area

Note

❒ The printable area may differ depending on paper size, printer language and printer driver settings.

40

Loading Paper and Other Media

Loading Paper and Other Media

A

Slide the paper tray out until it stops.

Loading Paper in the Paper

Tray

This section describes instructions for loading paper whose size and feed direction is already set in the standard paper tray and the optional PS400 or

PS440. If you want to change the pa-

per size or feed direction, see P.42

“Changing Paper Size of the Paper

Tray”.

If you want to load paper in PS420,

see P.44 “Loading Paper on PS420 (Pa-

per Feed Unit)”. If you want to load pa-

per in Bypass Tray Type 270, see P.45

“Loading Paper in Bypass Tray Type

270”.

Important

❒ Confirm that the setting of the paper size dial matches the paper size and feed direction of the paper in the tray. Otherwise, the paper misfeed or unexpected result might occur.

Reference

For more information on the size and feed direction of paper that

can be loaded in the tray, see P.27

“Paper Types and Sizes”.

ZAEY012E

B

Align all four sides of the paper stack, and load it into the tray.

ZAEY030E

Important

❒ Do not stack paper over the limit mark.

❒ When you set custom size or thick paper in tray 2, do not stack paper above the lower limit mark of tray 2.

Note

❒ Set the paper after shuffling through the sheets.

❒ Load paper face up onto the tray.

C

Slide the tray into the printer until it stops.

4

41

4

Paper and Other Media

Changing Paper Size of the

Paper Tray

Reference

For more information on the size and feed direction of paper that

can be set in the tray, see P.27 “Pa-

per Types and Sizes”.

A

Slide the paper tray out until it stops.

C

Slide the side paper guide wide open (

B) by pressing the release lever of the side guide (

A).

ZAEY021E

D

Slide the rear guide widely by pushing the releasing lever of the rear guide.

ZAEY012E

B

Set the paper guide lock to the

“unlocked” position.

ZAEY034E

E

Align all four sides of the paper stack, and load it into the tray.

ZAEY013E

Important

❒ Confirm that the lever of the side guide was released before sliding this guide, otherwise it can be damaged.

ZAEY030E

Important

❒ Do not stack paper over the limit mark.

42

❒ When you set thick paper in tray

2, do not stack paper above the lower limit mark (

A) of tray 2.

Loading Paper and Other Media

H

Align the rear guide for the loaded paper size slightly by pushing the releasing lever of the rear guide.

ZAEY052E

Note

❒ Shuffle the paper before setting in the tray.

❒ Load paper face up onto the tray.

F

Align the side guide for the loaded paper size (

B) by opening the release lever of the side guide

(

A).

ZAEY033E

I

Adjust the paper size dial for loaded paper size.

4

ZAEY031E

G

Set paper guide lock to the

“locked” position.

ZAEY032E

ZAEY050E

Important

❒ Confirm that the setting of the paper size dial matches the paper size and feed direction of the paper in the tray. Otherwise, the paper misfeed or unexpected printing result might occur.

❒ Confirm that the paper size dial matches the actual paper size loaded in the tray. If the actual paper size is not shown on the dial, set the dial to "p" and specify the paper size using the operation panel. For more information on specifying the paper

size, see P.27 “Paper Types and

Sizes”.

J

Slide the tray into the printer until it stops.

43

4

Paper and Other Media

Loading Thick Paper,

Envelope or OHP

Transparencies

You can load thick paper, envelope or

OHP transparencies onto the tray 2.

When thick paper or OHP transparencies are loaded, switch the lever inside of the paper tray.

Reference

For more information on loading

paper, see P.27 “Paper and Other

Media”.

Important

❒ When you set thick paper in tray 2, do not stack paper above the lower limit mark (

A) of tray 2.

ZAEY052E

A

Change the lever on the paper size dial of the tray 2 to the "Thick paper” mode.

Limitation

❒ If the “Thick paper” mode is selected, the function for using the tray 2 is not available.

• Duplex print

• Sort, Shift Sort

• Staple

• Limitless paper feed

• Proof Print

The yellow line appears under the paper size indication on the front of the paper tray.

ZAEH260E

Note

❒ Return the lever to the left side, after you finished printing on thick paper.

Loading Paper on PS420

(Paper Feed Unit)

This section describes instructions to load paper in the optional paper feed unit PS420. You can load A4 longedge feed (Metric version) or 8 1 /

2

"

×

11" long-edge feed (Inch version) size onto PS420.

Note

❒ Load the paper that is the same size on the right and left sides of the paper feed unit.

A

Slide the paper tray out until it stops.

ZAEY200E

44

Loading Paper and Other Media

B

Load the paper completely into the tray.

ZAEY201E

Important

❒ Align the paper to the each side completely.

❒ Do not stack paper over the limit mark.

❒ Confirm that the end fence locks completely after loading the right side paper.

❒ If you want to change the paper size, contact your sales or service representative.

Note

❒ Shuffle the paper before setting in the tray.

❒ Load the paper face up onto the tray.

C

Slide the tray into the printer until it stops.

Loading Paper in Bypass Tray

Type 270

Note

❒ Paper sizes supported by the bypass tray are approximately 90 -

297mm (Metric version) or 3.54 -

11.69" (Inch version) in width, and approximately 148 - 432mm (Metric version) or 5.83 - 17.00" (Inch version) in length. Set the custom size to specify with the printer driver or the operation panel. For more information on using the op-

eration panel, see P.48 “Specifying the Custom Paper Size for the Bypass

Tray”.

❒ If you load thick paper, OHP transparencies or envelopes, set the printer to the “Thick paper” mode using the printer driver.

Limitation

❒ The function with using the bypass tray is not available.

• Duplex print

• Sort, Shift Sort

• Staple

• Limitless paper feed

• Proof Print

A

Open the bypass tray.

4

ZAEY040E

45

4

46

Paper and Other Media

B

Lift the paper guide lever.

ZAEY210E

Important

❒ If the paper guides do not match the paper size, a skew image or a paper misfeed might occur.

Note

❒ Swing out the extender to support paper sizes longer than A4 short-edge feed (Metric version) or 8

1

/

2

"

×

11" short-edge feed

(Inch version).

C

Load the paper and adjust the paper guides to the sides of the paper.

Note

❒ Do not stack paper over the limit mark. Otherwise a skew image or a paper misfeed might occur.

❒ When you set custom size or thick paper on the bypass tray, do not stack paper above the lower limit mark of the bypass tray.

❒ Shuffle the paper before setting in the tray.

❒ Load the paper face down onto the tray.

D

Push down the paper guide lever.

ZAEY220E

Important

❒ Confirm the print side of the

OHP transparencies. Some

OHP transparencies can be printed on only the specific side.

ZAEY250E

Note

❒ If the paper guide lever is not pushed down, paper misfeed might occur.

E

Configure the paper size for the loaded paper size.

Important

❒ The paper size specified with the printer driver overrides the one specified here.

Reference

For more information on specifying the bypass tray, see the printer driver help.

For more information on speci-

fying custom paper, see P.48

“Specifying the Custom Paper Size

for the Bypass Tray”.

A Press {

Menu }.

The following message appears on the panel display.

Main Menu:

Proof Print

B Press {T} or {U} until the fol- lowing message appears.

Main Menu:

Job Control

C Press {

Enter }.

The following message appears on the panel display.

Job Control:

Paper Input

D Press {

Enter }.

The following message appears on the panel display.

Paper Input:

Tray Priority

E Press {T} or {U} until the fol- lowing message appears.

Paper Input:

Bypass Size

F Press {

Enter }.

The following message appears on the panel display.

Bypass Size:

Standard Size

Loading Paper and Other Media

G Press {

Enter }.

The currently selected paper size appears on the panel display.

Standard Size:

11 x 8 1/2

H Press {T} or {U} to select the standard size.

I Press {

Enter }.

The following message appears on the panel display.

Standard Size:

*8 x 13

Note

❒ “p” shown in front of an item indicates that the item is currently selected.

J After the panel display chang-

es, press { Menu }.

The panel display returns to the ready condition as follows:

Ready

4

47

Paper and Other Media

Specifying the Custom Paper

Size for the Bypass Tray

4

Important

❒ The paper size specified with the printer driver overrides the one specified here.

❒ When you set custom size or thick paper on the bypass tray, do not stack paper above the lower limit mark of the bypass tray.

A

Press { Menu }.

The following message appears on the panel display.

Main Menu:

Proof Print

B

Press {T} or {U} until the follow- ing message appears.

Main Menu:

Job Control

C

Press { Enter }.

The following message appears on the panel display.

48

Job Control:

Paper Input

D

Press { Enter }.

The following message appears on the panel display.

Paper Input:

Tray Priority

E

Press {T} or {U} until the follow- ing message appears.

Paper Input:

Bypass Size

F

Press { Enter }.

The following message appears on the panel display.

Bypass Size:

Standard Size

G

Press { Enter }.

Standard Size:

*11 x 8 1/2

H

Press {T} or {U} until the follow- ing message appears.

Standard Size:

Custom Size

I

Press { Enter }.

The following message appears on the panel display.

Bypass Size:

Standard Size

J

Press {T} or {U} until the follow- ing message appears.

Bypass Size:

Custom Size

K

Press { Enter }.

The following message appears on the panel display.

Custom Size:

Vert.. 8.00 “

Note

❒ You can change the size unit us-

ing the operation panel, see P.94

“Job Control Menu”.

❒ The vertical size and horizontal size are described as follows.

1

2

ZAEY221E

1.

Horizontal size

2.

Vertical size

L

Press {U} or {T} to set the verti- cal value.

M

Press { Enter }.

The following message appears on the panel display.

Custom Size:

Horiz. 11.00 “

N

Press {U} or {T} to set the hori- zontal value.

O

Press { Enter }.

P

After the panel display changes,

press { Menu }.

The panel display returns to the ready condition as follows:

Ready

Loading Paper and Other Media

4

49

4

Paper and Other Media

50

5. Troubleshooting

Close Bridge

Unit Cover

Close

Finisher Cover

Close

Front Cover

Close

Mailbox Cover

Close Right

Cover

Close R-Cover at

Paper Tray

Close Upper

Right Cover

Cls. Interchange

Unit Cover

Energy Saver 1

Error & Status Messages on the Operation

Panel

Messages

Add Staples

Add Toner

Call Service

Power Off On

Call Service

SC_###

Description

The stapler is empty.

Comments

Replace the staple refill

with a new one.

P.75

“Adding Staples”

The printer is out of toner.

Replace a new toner bottle.

The Service Code Number identifies the failure.

Contact your sales or service representative.

The Service Code Number identifies the failure.

The cover of Bridge Unit

Type 270 is open.

Turn the printer power off and on. If the message appears again, contact your sales or service representative.

Close the cover of Bridge

Unit Type 270.

The cover of SR720 (finisher) is open.

Close the cover of SR720

(finisher).

The front cover is open.

The cover of CS370 (4-bin

Mailbox) is open.

Close the front cover of the printer.

Close the cover of CS370 (4bin Mailbox) cover.

The right cover of the printer is open.

Close the right cover of the printer.

Lower right cover 1 or 2 is open.

Close lower right cover 1 or

2.

The upper right cover is open.

Close the upper right cover.

The Interchange Unit Type

280 cover is open.

Close the interchange unit cover.

In Energy Save Mode level

1.

Press the operation key or send a job from the computer to turn the power on.

51

Troubleshooting

Messages

Energy Saver 2

Error 1

Error 2

5

Error 3

Error 4

Error 5

Error 6

Error 7

Error 30711

Error 30721

52

Description

In Energy Save Mode level

2.

An error with the optional

RAM has occurred.

An error with the parallel interface board has occurred.

Comments

Press the operation key or send a job from the computer to turn the power on.

Turn the printer power off and on. If the message appears again, contact your sales or service representative.

Turn the printer power off and on. If the message appears again, contact your sales or service representative.

An error with the NV-RAM has occurred.

Turn the printer power off and on. If the message appears again, contact your sales or service representative.

An error with the DIMM has occurred.

Turn the printer power off and on. If the message appears again, contact your sales or service representative.

An error with the HDD has occurred.

Install the HDD again. If the message appears again, contact your sales or service representative.

An error with the Resident font ROM has occurred.

An error with the ASIC has occurred.

AD370 (duplex unit) cannot be used.

PS420 (paper feed unit) cannot be used.

Turn the printer power off and on. If the message appears again, contact your sales or service representative.

Turn the printer power off and on. If the message appears again, contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Messages

Error 30722

Error 30723

Error 30724

Error 30725

Error 30740

Error 30743

Error 30744

Error 40711

Error 40740

Error 40744

Form Feeding...

Load Bypass xx

Load Tray ** xx

Error & Status Messages on the Operation Panel

Description

Tray 1 cannot be used.

Tray 2 cannot be used.

Tray 3 cannot be used.

Tray 4 cannot be used.

The staple tray of SR720

(finisher) cannot be used.

The shift tray cannot be used.

SR720 (finisher) cannot be used.

AD370 (duplex unit) cannot be used.

The staple tray of SR720

(finisher) cannot be used.

SR720 (finisher) cannot be used.

Comments

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Press { Job Reset }. Contact your sales or service representative.

Press { Job Reset }. Contact your sales or service representative.

Press { Job Reset }. Contact your sales or service representative.

Doing form feed.

Bypass Tray is out of paper. xx : Paper Size

There is out of paper.

** : Number Tray xx : Paper Size

Wait for a while.

Load paper of the indicated paper size into the bypass tray.

Load paper of the indicated paper size into the paper tray.

5

53

Troubleshooting

Messages

Load ***

XX

Low On Toner

5

Misfeed:{location}

Open Front Cover

No Files Exist

Offline

Printing...

Processing...

Processing...

Please Wait

Ready

Remove Misfeed from Duplex Unit

Remove Misfeed from Finisher

Remove Misfeed from Mailbox

Remove Paper from Duplex Unit

54

Description

There is no paper tray of the indicated.

***: Paper Type

XX: Paper Size

The toner bottle is almost empty.

Comments

Load paper onto the tray of the indicated.

There is a misfeed in the printer.

Prepare a new toner bottle.

If the image density is too light, replace the old toner bottle with a new one.

P.78 “Replacing the Toner

Bottle”

Remove the misfed paper from {location}.

P.69 “Re- moving Misfed Paper”

There is no proof print file. Specify correct proof print file.

P.108 “Deleting a

Proof Print File”

Printer is offline. The printer cannot accept or print out data.

If you want to put the printer online, press { On Line }.

Doing print job.

Print data is being processed.

Wait for a while.

Wait for a while.

The user tries to print the

Proof Print data while writing the data to HDD.

Wait until the printer returns to the ready condition.

— The printer is ready for printing.

There is a misfeed in

AD370 (duplex unit).

Remove the misfed paper from AD370 (duplex unit).

P.69 “Removing Misfed

Paper”

There is a misfeed in SR720

(finisher).

Remove the misfed paper

from SR720 (finisher).

P.69 “Removing Misfed Pa- per”

There is a misfeed in CS370

(4-bin Mailbox).

There is still paper in

AD370 (duplex unit).

Remove the misfed paper from CS370 (4-bin Mail-

box).

P.69 “Removing

Misfed Paper”

Remove paper from AD370

(duplex unit).

Messages

Remove Paper from Staple Tray

Remove Paper

Mailbox Tray #

Remove Paper

Shift Tray

Replace

Maintenance Kit

Replace

PCU

Remove Paper

Standard Tray

Error & Status Messages on the Operation Panel

Description

There is paper in the stack unit of SR720 (finisher).

Comments

Remove paper from the stack unit of SR720 (finisher).

The CS370 (4-bin Mailbox) tray # is full.

Important

❒ Remove the paper from the output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed.

Remove paper from the

CS370 (4-bin Mailbox) tray.

The shift tray of SR720 (finisher) is full.

Important

❒ Remove the paper from output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed.

Remove paper from the

SR720 (finisher) tray.

It is time to replace parts included in Maintenance Kit.

It is time to replace Photo

Conductor Unit.

Important

❒ Remove the paper from the output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed.

Replace Maintenance Kit.

After replacing the kit, clean the registration rollers.

Replace Photo Conductor

Unit.

The standard output tray is full.

Remove paper from the output tray.

Important

❒ Remove the paper from output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed.

55

5

5

Troubleshooting

Messages

Reset Duplex

Unit Correctly

Reset Fusing

Unit Correctly

Resetting Job...

Reset PCU

Correctly

Reset Tray 1

Correctly

Setting Changed

Cannot Print

Waiting...

Warming Up...

Description

AD370 (duplex unit) is not set correctly.

Comments

Set the AD370 (duplex unit) correctly.

There is no fusing unit, or the fusing unit is not installed properly.

Resetting Print job.

There is no Photo Conductor Unit, or Photo Conductor Unit is not installed properly.

There is no paper tray, or

Tray 1 is not set correctly.

Install the fusing unit properly. For more information on the fusing unit, see the

"Maintenance Kit Type 270

Replacement Guide" that comes with the maintenance kit.

Wait for while.

Install Photo Conductor

Unit again. For more information on Photo Conductor Unit, see the "Photo

Conductor Unit Replacement Guide" that comes with the photo conductor unit.

Set the tray correctly.

Note

❒ This message appears only for the default tray.

P.94 “Job Control Pa- rameters”

The paper feed unit setting has been changed, and the proof print failed.

Printer is waiting for the next data to print.

The printer is now preparing for printing.

Configure the paper feed unit correctly, and try again.

Wait for a while.

Wait until the printer is warmed up.

Note

❒ If you cannot solve the problem by taking the actions listed in the preceding table, turn the power off, and then back on again. If this does not clear the error message, take a note of the contents and number of the error message and contact your sales or service representative.

56

Error & Status Messages on the Operation Panel

Getting Printer Information over the Network

Printer Current Status

You can check the printer's current status using "Telnet (mshell)".

❖ mshell

Use status command.

Reference

For more information, see “Remote Maintenance by Telnet (mshell)” in the

Operating Instructions of the optional network interface board.

Messages

Add Staples

Add Toner

Description

The stapler is empty.

Resolution

Replace the staple refill

with new one.

P.75

“Adding Staples”

The printer is out of toner.

Replace a new toner bottle.

Contact your sales or service representative.

Call Service Power Off On The Service Code or SC number identifies the failure.

Call Service SC_XXX The Service Code or SC number identifies the failure.

Turn the printer power off and on. If the message appears again, contact your sales or service representative.

Close Bridge Unit Cover The cover of Bridge Unit

Type 270 is open.

Close Finisher Cover

Close Front Cover

The cover of SR720 (finisher) is open.

The front cover is open.

Close Mailbox Cover

Close Right Cover

Close the cover of Bridge

Unit Type 270.

Close the cover of SR720

(finisher).

The cover of CS370 (4-bin

Mailbox) is open.

Close the front cover of the printer.

Close the cover of CS370 (4bin Mailbox) cover.

The right cover of the printer is open.

Close the right cover of the printer.

Close R-Cover at Paper

Tray

Close Upper Right Cover The upper right cover is open.

Close Interchange Unit

Cover

Lower right cover 1 or 2 is open.

The Interchange Unit Type

280 cover is open.

Close lower right cover 1 or

2.

Close the upper right cover.

Close the interchange unit cover.

5

57

5

Error 30723

Error 30724

Error 30725

Error 30740

Error 30743

Error 30744

Error 40711

Error 40740

Troubleshooting

Messages

Energy Saver 1

Energy Saver 2

Error 30711

Error 30721

Error 30722

Description

In Energy Save Mode level

1.

In Energy Save Mode level

2.

AD370 (duplex unit) cannot be used.

PS420 (paper feed unit) cannot be used.

Tray 1 cannot be used.

Tray 2 cannot be used.

Tray 3 cannot be used.

Tray 4 cannot be used.

The staple tray of SR720

(finisher) cannot be used.

The shift tray cannot be used.

SR720 (finisher) cannot be used.

AD370 (duplex unit) cannot be used.

The staple tray of SR720

(finisher) cannot be used.

Resolution

Press the operation key or send a job from the computer to turn the power on.

Press the operation key or send a job from the computer to turn the power on.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Another tray is used to print. Contact your sales or service representative.

Press { Job Reset }. Contact your sales or service representative.

Press { Job Reset }. Contact your sales or service representative.

58

Error & Status Messages on the Operation Panel

Messages

Error 40744

Load Bypass xx

Load Tray ** xx

Description

SR720 (finisher) cannot be used.

The bypass tray is out of paper. xx : Paper Size

There is out of paper.

** : Tray Number xx : Paper Size

Resolution

Press { Job Reset }. Contact your sales or service representative.

Load paper of the indicated paper size into the bypass tray.

Load paper of the indicated paper size into the paper tray.

Load *** xx There is no paper tray of the indicated.

*** : Paper Type xx : Paper Size

The toner bottle is almost empty.

Load paper onto the tray of the indicated.

Low On Toner

Misfeed:{location} Open

Front Cover

There is a misfeed in the printer.

Prepare a new toner bottle.

If the image density is too light, replace the old toner bottle with a new one.

P.78 “Replacing the Toner

Bottle”

Remove the misfed paper from {location}.

P.69 “Re- moving Misfed Paper”

If you want to put the printer online, press { On Line }.

Offline

Ready —

Remove Misfeed from Duplex Unit

Remove Misfeed From

Finisher

There is a misfeed in

AD370 (duplex unit).

There is a misfeed in SR720

(finisher).

Remove the misfed paper from AD370 (duplex unit).

P.69 “Removing Misfed

Paper”

Remove the misfed paper

from SR720 (finisher).

P.69 “Removing Misfed Pa- per”

Remove Misfeed from

Mailbox

The printer is offline. The printer cannot accept or print out data.

The printer is ready for printing.

There is a misfeed in CS370

(4-bin Mailbox).

Remove the misfed paper from CS370 (4-bin Mail-

box).

P.69 “Removing

Misfed Paper”

5

59

5

Troubleshooting

Messages

Remove Paper from Duplex Unit

Description

There is still paper in

AD370 (duplex unit).

Resolution

Remove the paper from

AD370 (duplex unit).

Remove Paper Shift Tray The shift tray of SR720 (finisher) is full.

Important

❒ Remove paper from the output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed.

Remove paper from the shift tray of SR720 (finisher).

Important

❒ Remove paper from the output tray before it becomes full. If you leave paper in the tray, it can cause a paper misfeed.

Remove Paper from Staple

Tray

There is still paper in the staple tray of SR720 (finisher).

Remove paper from the staple tray of SR720 (finisher).

Remove Paper Mailbox

Tray #

CS370 (4-bin Mailbox) tray

# is full.

Important

❒ Remove paper from the output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed.

Remove paper from CS370

(4-bin Mailbox) tray.

Important

❒ Remove paper from the output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed.

60

Error & Status Messages on the Operation Panel

Messages

Remove Paper Standard

Tray

Resetting Job...

Warming Up...

Description

The standard output tray is full.

Resolution

Remove paper from the standard output tray.

Replace Maintenance Kit It is time to replace the parts included in Maintenance Kit.

Replace PCU

Reset Duplex Unit Correctly

Reset Fusing Unit Correctly

It is time to change Photo

Conductor Unit.

AD370 (duplex unit) is not set correctly.

There is no fusing unit, or the fusing unit is not installed properly.

Reset PCU Correctly

Reset Tray 1 Correctly

Photo Conductor Unit is not installed in the printer.

There is no paper tray, or

Tray 1 is not set correctly.

Important

❒ Remove paper from the output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed.

Replace the parts included in Maintenance Kit.

After replacing the kit, clean the registration rollers.

Replace Photo Conductor

Unit.

Set AD370 (duplex unit) correctly.

Install the fusing unit properly. For more information on the fusing unit, see

"Maintenance Kit Type 270

Replacement Guide" that comes with the maintenance kit.

Set Photo Conductor Unit correctly.

Set the tray correctly.

Note

❒ This message appears only for the default tray.

P.94 “Job Control Pa- rameters”

The job is being reset.

The printer is now preparing for printing.

Wait for a while.

Wait until the printer is warmed up.

5

61

5

Troubleshooting

Printer Doesn't Print

Possible Cause

Is the power on?

Does the On Line indicator stay on?

Does the Error indicator stay red?

Is the paper set?

Solutions

If not, confirm that the cord is securely plugged into the power outlet and the printer.

Turn on the printer power.

If not, press { On Line } to make it light up.

If not, check the error message on the panel display and take the required action.

Load paper into the paper tray.

P.41 “Loading Paper and Other Media”

Is your specified paper size correct?

Is your specified paper type correct?

Set the specified paper in any of the input trays.

Adjust the paper size dial to match the size and feed direction of the paper in the paper tray.

Set the specified paper in any of the input trays.

Adjust the paper type to use the operation panel.

Can you print a configuration page?

If you cannot print a configuration page, it probably indicates printer malfunction. You should contact your sales or service representative.

If you can print a configuration page but cannot get the printer to print when you issue a print command from your computer, it probably means there is a problem with your computer.

Also keep it in mind that large, complex data might take long time for printer process.

Connect the interface cable correctly. If there are any connectors or screws, confirm they are fastened securely.

Is the interface cable between the printer and your computer connected securely?

Are you using a correct interface cable?

Did you connect the interface cable after turning on the main switch?

The type of interface cable you should use depends on your computer. Be sure to use the correct one.

P.111 “Specifica- tions”

If the cable is damaged or worn, replace it with a new one.

Confirm of connecting the interface cable before turning on the power switch.

62

Printer Doesn't Print

Possible Cause

If you print using the

PostScript driver in a network, data is received by the printer, but is not printed.

Solutions

❖ Windows 95/98

On the [PostScript] tab of the Printer Properties, click [Advanced] and then clear both [Send CTRL+D before job] and

[Send CTRL+D after job] .

❖ Windows NT 4.0

Open the [Advanced] tab of the Printer Properties. From

[PostScript Options] , select [No] for both [Send CTRL-D Before Each job:] and [Send CTRL-D After Each job:] .

❖ Windows 3.1x

Click the [PostScript] tab of the Printer Setting dialog box.

From [Protocol Options] , select [None] .

5

63

5

Troubleshooting

Possible Cause

If you print using the

PostScript driver, printing does not start or is interrupted.

Solutions

The data is cleared when the Job Timeout period is exceeded.

❖ Windows 95/98

Set a longer [Job Timeout] period with the [PostScript] tab of the Printer Properties.

❖ Windows NT 4.0

Set a longer [Job Timeout] period with the [Device Settings] tab of the Printer Properties.

❖ Windows 3.1x

Set a longer [Job Timeout] period with the [PostScript] tab of the Printer Setting dialog box.

A PostScript error might occur if there is not enough memory in the printer, or there are errors in the print data sent to the printer.

• Print a configuration page to configure the memory size and confirm the memory size is max or not.

• If the memory size is not max, increasing the memory may solve this problem. Install Printer Feature Expander

Type 185. Otherwise you should contact your sales or service representative. For more information on the

memory, see P.109 “Memory Capacity and Printer Func-

tion”.

The print job might be reset. Do the following.

• Confirm that you have selected the correct printer driver. Try printing again.

• Set a longer Wait Timeout.

❖ Windows 95/98

Set a longer [Wait Timeout] period with the [PostScript] tab of the Printer Properties.

❖ Windows NT 4.0

Set a longer [Wait Timeout] period with the [Device Settings] tab of the Printer Properties.

❖ Windows 3.1x

Set a longer [Wait Timeout] period with the [PostScript] tab of the Printer Setting dialog box.

❖ Macintosh

You can specify a longer [I/O Timeout] period on the printer's operation panel.

P.89 “Using the Operation

Panel”

64

Printer Doesn't Print

Possible Cause

Is the Data In indicator blinking or lit after starting the print job, when using the PCL printer?

Solutions

If not, the data is not being sent to the printer, or the printer may be resetting the print job because there was a long delay in receiving the data from the computer.

❖ If the printer is using "I/O Timeout"

Increase the value of the "I/O Timeout" setting of the

"System" menu of the "Job Control".

P.89 “Using the

Operation Panel”

❖ If your printer is connected to the computer using the parallel cable

Confirm that the printer port settings are correct. For a parallel port connection, port LPT1 or LPT2 should be set.

For more information on the printer port settings, see the

Note after this table.

❖ Network Connection

Contact your network administrator.

Note

❒ The following procedure describes the printer port settings.

Windows 95/98

A

B

Click [Start] , point to [Settings] , and then click [Printers] .

Click the icon of the printer. Next, on the [File] menu, click [Properties] .

C

D

Click the [Details] tab.

Check the [Print to the following port:] list to confirm the correct port is selected.

Windows NT 4.0

A

B

Click [Start] , point to [Settings] , and then click [Printers] .

Click the icon of the printer. Next, on the [File] menu, click [Properties] .

C

D

Click the [Port] tab.

Confirm that the correct port is selected.

Windows 3.1x

A On [Control Panel] , double-click the [Printers] icon.

B

C

Confirm that this printer is specified as the default printer.

Click [Connect] .

D Check the [Ports] list to confirm the correct port is selected.

Macintosh

A

B

Click [Apple Menu] , point to [Control Panels] , and then select [Apple Talk] .

Confirm that [Ethernet] is selected in the [connect via:] list.

5

65

5

Troubleshooting

Other Printing Problems

Status

The area on the page that should be white or free of toner is a hazy gray.

The edge of the paper is hazy gray.

Possible Causes, Descriptions, and Solutions

Adjust the image density correctly.

P.89 “Using the Operation Panel”

The back of the printed output is hazy gray.

Image quality varies when printing on thick paper or on

OHP transparencies.

Print image is too light.

Print image is too dark.

Some parts of the print image are not clear.

Multiple pages are fed through the printer at once.

Image is printed on the reverse side of the paper.

If paper is curled, correct it.

Replace the corrected paper.

Check if the size specified with the dial matches that specified with the operation panel. If not, specify the correct size that matches the size and feed direction of the paper loaded in the tray.

If you print something after printing on the paper whose size is smaller than the actual document size, the back of the next output might be hazy gray.

P.41 “Loading Paper and Other Media”

Set to Thick paper mode by switching the lever inside of the tray 2 or specifying for Bypass Tray Type 270 to use the printer driver.

P.89 “Using the Operation Panel”

Adjust image density to darker.

P.89 “Using the Operation Panel”

If the Toner Saving mode is specified using the operation panel, the whole image gets lighter. See the driver's online help file.

Adjust image density to lighter.

P.89 “Using the Operation Panel”

Due to a sudden change in temperature, condensation might appear inside the machine, and reduce the print quality. If this occurs when you move the printer from a cold room to a warmer room, don't use the printer until it gets used to the temperature.

Clean the friction pad, if it is dirty.

P.85 “Cleaning the

Friction Pad”

Clean the pad inside of the tray, if it is dirty.

P.86

“Cleaning the Pad inside of the tray”

Set the paper upside down.

66

Other Printing Problems

Status

Paper misfeeds occur frequently.

The operation panel error message stays on after removing the misfed paper.

Desired tray isn't used for the output.

The printed image is different from the image in the computer.

It takes too much time to resume printing.

Image is printed in the wrong orientation.

Possible Causes, Descriptions, and Solutions

Check the paper size settings. The size specified with the paper size dial might be different from the actual paper size. Make the correct dial setting.

P.41 “Load- ing Paper and Other Media”

Use the recommended paper. Avoid using curled, folded, or wrinkled paper, perforated paper, or glossy paper.

P.36 “Paper Recommendations”

Confirm that the side guides and the rear guide of the

paper tray are set in place.

P.41 “Loading Paper and

Other Media”

Clean the friction pad and the paper feed roller, if it is

dirty.

P.85 “Cleaning the Friction Pad”

P.83 “Clean- ing the Paper Feed Roller”

Open the front cover of your printer and then close it.

Be sure to close the lower vertical paper feed cover.

P.69 “Removing Misfed Paper”

Check the paper size settings. The size specified with the paper size dial might be different from the actual paper size. Make the correct dial setting.

P.41 “Load- ing Paper and Other Media”

When you are using a Windows operating system, the printer driver settings overrides those specified using the operation panel. Specify the desired output tray using the printer driver. See the driver's online help file.

When you use some features such as enlargement and reduction, the layout of the image might be different from that shown in the computer display. Before printing, use the print preview to see how the page will look when printed. If necessary, adjust the settings.

The data is so large or complex that it takes time to process it. If the Data In indicator is blinking, the data processing is being done. Just wait until it resumes.

Energy Saver mode might be enabled. In Energy Saver mode, it takes time for the machine to warm up.

P.89

“Using the Operation Panel”

Specify the correct orientation under the “PCL Menu”

with the operation panel.

P.89 “Using the Operation

Panel”

5

67

5

Troubleshooting

Status

Part of the image cannot be printed.

Network configurations you have made do not become effective.

The output from SR720 is curled and a paper misfeed has occurred with SR720.

Windows 95/98/NT 4.0:

The computer doesn't recognize the installed printer options.

Possible Causes, Descriptions, and Solutions

A paper size which is smaller than that specified in the application is used for printing. Load the correct size of paper. If you can't select the paper size specified in the application, make use of the zooming features. See the driver's online help file.

Turn the printer power off and on. The network configuration page of the Network Interface Board will be printed automatically. Check the configuration of the

Network Interface Board with this page.

A paper misfeed may have occurred because of curled paper in the output tray. If the paper output is curled, remove the paper from the paper tray and load it again after turning it over.

If the connection to the printer is not bi-directional, the computer does not recognize the installed printer options.

Setting of the options might not be specified correctly.

In this case specify which options you have installed using the printer driver.

Windows 3.1x:

The printer can not be sent.

Reference

For more information on setting options for the printer driver, see “Installing the PCL5e/6 Printer

Driver”, “Installing the PostScript Printer Driver” in the “Setup Guide”.

The memory buffer might be full. Remove the check mark from the [Use Print Manager] check box, or make the timeout setting longer.

Note

❒ If the problem cannot be solved, contact your sales or service representative.

68

Removing Misfed Paper

Removing Misfed Paper

When a paper misfeed occurs, an error message appears on the panel display. The procedure you should follow to remove the misfed paper depends on the location of the misfeed, which is indicated on the panel display.

R CAUTION:

• When removing misfed paper, do not touch the fusing section because it becomes very hot.

Important

❒ More than one misfed area might be indicated. In this case, check every applicable area. See the following illustrations.

When "Misfeed: A" Appears

A

Open lower right cover 1.

ZAEH040E

B

Remove the misfed paper from inside of lower right cover 1.

5

R

E

D

C

B

Z

A

Y

ZAEY060E

❒ If paper continues to misfeed, check the following points.

• Confirm that the setting of the paper size dial matches the size and feeding direction of the paper loaded in the paper tray.

• Confirm that the toner bottle is set correctly.

❒ If a paper misfeed still occurs, contact your sales or service representative.

❒ Do not leave any torn paper scraps within the printer.

ZAEH041E

C

Close lower right cover 1.

Note

❒ Close the cover by pushing the center area of the cover.

69

Troubleshooting

When "Misfeed: B" Appears

A

Open the duplex unit by lifting the catch.

E

If the misfed paper is inside of the bypass tray, while lifting the paper guide lever (

A), remove the misfed paper (

B).

5

ZAEY191E

ZAEP331E

B

Open the right cover by lifting the catch.

When "Misfeed: C" Appears

When the Interchange Unit is not

Installed

A

Open the right cover by lifting the catch.

ZAEH050E

C

Remove the misfed paper from inside of the right cover.

ZAEP140E

B

Open the upper right cover by pulling the handle, and remove the misfed paper.

ZAEY190E

D

Close the right cover before closing the duplex unit.

ZAEP270E

70

C

Close the upper right cover before closing the right cover.

When the Interchange Unit is Installed

A

Open the duplex unit by lifting the catch.

Removing Misfed Paper

D

Close the covers in the following order: the upper right cover, the right cover, and the duplex unit.

When "Misfeed: D" Appears

A

Open the duplex unit by lifting the catch.

ZAEP331E

B

Open the right cover by lifting the catch (

A), and open the upper cover of the interchange unit by pulling the handle ( B).

ZAEP331E

B

Open the right cover by lifting the catch (

A), and open the upper cover of the interchange unit by pulling the handle (

B).

5

C

Remove the misfed paper.

ZAEH051E

C

Remove the misfed paper.

ZAEH051E

ZAEH060E

ZAEH060E

71

Troubleshooting

D

If the misfed paper is not removed in step

C, open the upper cover of the bridge unit, and remove the misfed paper.

When "Remove Misfeed from

Mailbox" Appears

A

Open the cover of the mailbox.

5

ZAEY070E

E

Close the cover of the bridge unit.

F

If the misfed paper is not removed in step

D, open the right cover of the bridge unit (

A), and remove the misfed paper (

B).

B

Remove the misfed paper.

ZAEH090E

ZAEY080E

ZAEY100E

C

Close the cover of the mailbox.

When "Remove Misfeed From

Finisher" Appears

A

Remove the misfed paper inside of the finisher tray.

ZAEY110E

72

Removing Misfed Paper

B

If the misfed paper is not removed in step

A, open the right cover of the finisher.

When "Misfeed: Y" Appears

A

Open lower right cover 2.

C

Remove the misfed paper.

ZAEH111E

ZAEH140E

B

Remove the misfed paper inside of the cover.

5

ZAEY120E

D

Close the right cover of the finisher.

E

If the misfed paper is not removed in step

C, open the front cover of the finisher (

A), and re- move the misfed paper (

B).

C

Close lower right cover 2.

ZAEY150E

ZAEY130E

F

Close the front cover of the finisher.

73

Troubleshooting

When "Remove Misfeed from

Duplex Unit" Appears

A

Open the duplex unit by lifting the catch.

E

Close the duplex unit.

5

ZAEP331E

B

While lifting the lever, lift cover

Z1 (

A), and remove the misfed paper (

B).

Z1

ZAEY160E

C

If the misfed paper is not removed in step

B, while lifting the lever, lift cover Z2 (

A), and re- move the misfed paper (

B).

74

Z2

ZAEY170E

D

Close cover Z2, and then cover Z1.

Adding Staples

Adding Staples

When “Add Staples” appears on the panel display, the staples have run out. Follows these steps to add a new staple refill.

Note

❒ After adding the staple refill, staples might not be ejected for the first few times.

A

Open the front cover of the finisher.

C

Remove the empty refill case as shown in the illustration.

ZAEH190E

D

Align the arrows on the new refill case and the cartridge, and push the new refill case in until it clicks.

5

B

Remove the empty cartridge.

ZAEH180E

ZAEH191E

Note

❒ Do not remove the ribbon for bundling staples, before installing the cartridge.

ZAEH181E

75

Troubleshooting

E

Pull out the ribbon used for bundling staples.

5

ZAEH200E

F

Reinstall the cartridge. It should click into place.

ZAEH192E

G

Close the front cover of the finisher.

76

Removing Jammed Staples

Removing Jammed Staples

If staples do not eject properly, they might be jammed.

Note

❒ Staples might jam because of curled paper. In this case, try turning the paper over in the tray.

❒ After removing the jammed staples, staples might not be ejected for the first few times.

A

Open the front cover of the finisher.

C

Open the face plate of the cartridge.

D

Remove the jammed staples.

ZAEH210E

5

B

Remove the cartridge.

ZAEH180E

ZAEH211E

E

Close the face plate of the cartridge.

F

Reinstall the cartridge. It should click into place.

ZAEH181E

ZAEH192E

G

Close the front cover of the finisher.

77

5

Troubleshooting

Replacing the Toner Bottle

R WARNING:

• Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame.

• Disposal should take place at an authorized dealer or an appropriate collection site.

• If you dispose of the used toner containers yourself, dispose of them according to local regulations.

R CAUTION:

• The inside of the machine becomes very hot. Do not touch the parts with a label indicating a "hot surface". Touching a "hot surface" could result in a burn injury.

• Do not eat or swallow toner.

• Keep toner (used or unused) and the toner cartridge out of reach of children.

• Our products are engineered to meet the highest standards of quality and functionality.

When purchasing expendable supplies, we recommend using only those provided by an authorized dealer.

A

Open the front cover.

B

Lift the green handle.

ZAET010E

ZAET020E

C

While pushing the green lever

(

A), hold the handle and slide the toner holder out slightly (

B).

ZAET021E

78

D

Release the green lever and gently slide the toner holder out until it stops.

Important

❒ If you continue to push the green lever to slide the toner holder, the toner holder might be dropped.

E

Press the toner bottle backward

( A) to raise its head (B), then gently pull out the bottle.

Replacing the Toner Bottle

G

Put the toner bottle on the printer side of the toner holder (

A), then push its head downwards to lock it in place (

B).

ZAET040E

H

Slide the toner holder into the printer until it clicks into place, and push down the green handle.

5

ZAET041E

F

Move the new toner bottle back and forth about 5 - 6 times (

A), and remove the black cap of the new toner bottle by turning it counterclockwise (

B).

I

Close the front cover.

ZAET022E

ZAET030E

Important

❒ Do not remove the inside cap.

Note

❒ After removing the black cap from the bottle, toner can scatter easily. Do not shake or jar the bottle.

79

5

Troubleshooting

Replacing the Photo Conductor Unit

Preparation

The photo conductor unit comes with the supplies required to maintain the printer.

If “Replace PCU” appears on the panel display, replace the photo conductor unit.

R WARNING:

• Do not incinerate the used photo conductor unit. Toner dust might ignite when exposed to an open flame.

• Disposal should take place at an authorized dealer or an appropriate collection site.

• If you dispose of the used parts yourself, dispose of them according to local regulations.

A

Turn off the printer.

B

If the duplex unit is installed, open the duplex unit by lifting the catch.

ZAEP330E

C

Open the right cover of the printer by lifting the catch.

ZAEP271E

D

Open the front cover.

ZAEH220E

ZAEM320E

80

E

While pressing the green button, slide the photo conductor unit out until it stops.

Replacing the Photo Conductor Unit

H

Put the photo conductor unit removed in step

F into the plastic bag emptied in step

G, keeping the unit at the same angle as when it was installed. Then, zip the plastic bag.

I

Remove the two red sheets from the photo conductor unit in the order shown in the illustration.

ZAEM330E

F

Raise the green handle and slide the photo conductor unit out towards you.

ZAEM340E

Important

❒ Do not tilt or drop the removed photo conductor unit. Moving the unit abruptly can scatter toner.

❒ While the photo conductor unit is removed, do not change the toner.

G

Take the new photo conductor unit from the box and remove the plastic bag, holding the handle.

Important

❒ Do not drop or change the removed photo conductor unit.

❒ Do not touch the side of the photo conductor unit.

a b

ZAEM350E

Important

❒ Remove the photo conductor unit keeping the unit parallel to the ground as shown in the illustration. Otherwise, the toner in the unit might scatter.

❒ Do not touch the inside of the unit or the green parts, after the black protection sheet is removed.

J

Align the new photo conductor unit onto the rail of the printer.

Slide the unit all the way into the printer.

ZAEM360E

5

81

Troubleshooting

K

Push the unit into the printer unit it clicks into place.

N

Close the front cover.

5

ZAEM370E

L

Remove the red sheet from the photo conductor unit and remove the two pieces of tape.

ZAEM380E

O

If the duplex unit is installed, close the duplex unit .

ZAEM410E

M

Close the right cover of the printer.

ZAEP270E

P

Turn on the printer.

After 1 minute, the display appears.

82

ZAEM310E

Note

❒ If the right side cover of the printer cannot be closed, it means that the photo conductor unit has not been properly installed. Slide the photo conductor unit out and push it into the printer again until it clicks into place.

Cleaning the Paper Feed Roller

Cleaning the Paper Feed Roller

If the paper feed rollers are dirty by powdered paper, it might be occurred that paper is not feed correctly, or misfeed. In this case, clean the paper feed rollers. Follow these steps to clean the paper feed rollers of standard tray 1 and tray 2.

A

Slide tray 1 and tray 2 out until them stop. Raise the front end slightly and pull the trays forward.

B

Raise slightly and pull the green lever that be attached the paper feed rollers inside the printer on the lower right side.

ZAEM090E

C

Pull the paper feed roller towards you (

A), push it in a diagonally downward direction and remove it (

B).

ZAEP060E

Confirm the position of the paper feed rollers as shown illustration.

5

ZAEM400E

ZAEM100E

D

Wipe the rubber of the paper feed roller with a dry cloth.

ZAEM031E

Important

❒ Do not wipe with a wet cloth, alcohol or cleanser.

83

Troubleshooting

E

Insert the projection of the paper feed roller into the hole (

A).

While pulling the roller, insert the roller into the rear shaft (

B).

I

Hold tray 2 (with a lever on the paper size dial) with both hands, and slide it slowly into the second from the top until it stops.

5

ZAEM110E

F

Check the motion of the paper feed roller to confirm that it is properly set.

ZAEM141E

J

Hold tray 1 with both hands, and slide it slowly until it stops.

K

If PS400 or PS440 (paper feed unit) is installed, clean the paper feed rollers of tray 3 or tray 4 following steps of tray 1 and tray 2.

ZAEM101E

G

Return the green lever to its original position.

84

ZAEM091E

H

Clean the paper feed rollers of tray 2, following the steps 2 to 7.

Cleaning the Friction Pad

If the friction pads are dirty, it might be occurred multiple pages or misfeed. In this case, clean the friction pads of the each tray. Follow these steps to clean the friction pads standard tray 2.

A

Slide tray 2 out until it stops.

Cleaning the Friction Pad

5

ZAEY012E

B

Wipe the top of the friction pad with a dry cloth.

ZAEY017E

Important

❒ Do not wipe with a wet cloth, alcohol or cleanser.

C

Slide tray 2 slowly until it stops.

D

If PS400 or PS440 (paper feed tray) is installed, clean the friction pads of tray 3 or tray 4 following steps of tray 1 and tray 2.

85

Troubleshooting

Cleaning the Pad inside of the tray

If the pad inside of the tray is dirty , it might be occurred multiple pages when paper is stacked a little. In this case, clean the pad of inside of the each tray. Follow these steps to clean the pad inside of standard tray 2.

A

Slide tray 2 out until it stops.

5

ZAEY012E

B

When there is paper in the tray, remove paper.

C

Wipe the pad inside of the tray with a dry cloth.

86

ZAEY035E

Important

❒ Do not wipe with a wet cloth, alcohol or cleanser.

D

Load paper and slide tray 2 slowly until it stops.

E

If PS400 or PS440 (paper feed unit) is installed, clean the friction pads of tray 3 or tray 4 following steps of tray 1 and tray 2.

Cleaning the Registration Roller

Cleaning the Registration Roller

If you replace the maintenance kit, clean the registration roller inside of the printer.

R CAUTION:

• The inside of the machine becomes very hot. Do not touch the parts with a label indicating a

"hot surface". Touching a "hot surface" could result in a burn injury.

A

Turn off the printer and wait for about 60 minutes before starting the cleaning.

B

When duplex unit is installed, open the duplex unit by lifting the catch.

D

Wipe the registration roller by turning with a dry cloth.

ZAEM281E

Important

❒ Do not wipe with a wet cloth, alcohol or cleanser.

E

Close the right cover and duplex unit.

5

ZAEP330E

C

When duplex unit is installed, open the duplex unit by lifting the catch.

ZAEP271E

87

5

Troubleshooting

88

6. Using the Operation Panel

Menu Chart

This section describes how to change the default settings of your printer and provides information on the parameters included in each menu.

Category

Proof Print

P.93 “Proof Print

Menu”

Function Menu

Print File

Delete File

Show Error Log

Job Control

P.94 “Job Control

Menu”

Paper Input Tray Priority

Tray Locking

Tray Paper Size

Bypass Size

Paper Type

Output Tray

Print Quality

System

PCL Menu

Edge Smoothing

Resolution

Image Density

Toner Saving

Print PS Errors

I/O Timeout

Energy Saver 1

Energy Saver 2

I/O Buffer

Unit

Orientation

Form Lines

Font Source

Font Number

Point Size

Font Pitch

Symbol Set

89

6

Using the Operation Panel

Category

Network Setup

P.101 “Network

Setup Menu”

Function Menu

IP Address

Subnet Mask

Gateway Address

Access Control

Access Mask

Network Boot

Frame Type(NW)

ActiveProtocols

Restart Printer Maintenance

P.103 “Mainte- nance Menu”

Menu Reset

Hex Dump

Registration

Config. Page List Print

P.105 “List Print

Menu”

Menu List

PCL Font List

PS Font List

Disk Directory

Language

P.106 “Language Menu”

90

Accessing the Main Menu

Accessing the Main Menu

Confirm that the printer is offline. If not, take the printer offline.

Press { Menu } to display the “Main Menu” on the panel display.

The “Main Menu” has the following six menus, which can be displayed one by one using {T U}.

• Proof Print

• Job Control

• Network Setup

• Maintenance

• List Print

• Language

Note

❒ After making the printer's settings, be sure to return to the previous menu by pressing { Escape }.

❒ After making the printer's settings, press { On Line } to return to the ready condition.

❒ The revised settings are not canceled even if the printer power is turned off.

6

91

6

Using the Operation Panel

Making Printer Settings with the Operation

Panel

A

Press { Menu }.

The “Main Menu” appears.

B

Search for the desired menu with {T} or {U}.

The desired menu appears.

C

Press { Enter }.

D

Search for the desired menu with {T} or {U}.

The desired menu or parameter appears.

Note

❒ “p” shown in front of an item indicates that the item is currently selected.

E

Press { Enter }.

The specified item appears.

F

If necessary, repeat steps D and E until you complete the desired settings.

Note

❒ { Escape }: Press to return to the previous menu. If you press this key before pressing { Enter }, the adjusted data is canceled.

92

Proof Print Menu

Proof Print Menu

There are 3 menus in the “Proof Print” menu.

• Print File

• Delete File

• Show Error Log

Reference

For more information on “Proof Print”, see P.107 “Using the Proof Print”.

Proof Print Parameters

❖ Proof Print

Menu

Print File

Delete File

Show Error Log

Description

Select a proof print file and print it.

Select a proof print file and delete it.

Show the error log in the proof print job.

6

93

6

Using the Operation Panel

Job Control Menu

There are 5 menus in the “Job Control” Menu.

• Paper Input

• Output Tray

• Print Quality

• System

• PCL Menu

Job Control Parameters

❖ Paper Input

1

/

3

Menu

Tray Priority

Tray Locking

Description

You can specify the default tray. The tray selection specified with the printer driver overrides the one specified here.

In DOS printing, the tray specified here is used, when no tray is specified for a print job.

Tray1, Tray2, Tray3, Tray4

Note

❒ Default: Tray1

❒ Only the installed trays appear on the panel display.

❒ It is recommended that you load paper having the size and direction you frequently use in the tray selected with the "Tray Priority".

If you use several different kinds of paper, you can lock a tray to prevent printing on wrong paper. If you want to select a locked tray, specify the paper tray using the printer driver.

None, Tray1, Tray2, Tray3, Tray4

Note

❒ Default: None

❒ Only the installed trays appear on the panel display.

❒ You cannot lock multiple trays at once.

❒ When a locked tray is specified using the printer driver, the printer does not search for any other tray.

94

❖ Paper Input

2

/

3

Menu

Tray Paper Size

Bypass Size

Job Control Menu

Description

You should specify the paper size for those not indicated on the paper size dials of Tray 1, Tray 2, Tray 3 and Tray 4.

When you specify the sizes that are not indicated on the paper size dial of Tray 1, Tray 2, Tray 3 or Tray 4, you should set the dial to “p” and then specify the paper size here.

❖ Tray 1

For more information on paper sizes that can be set in

Tray 1, see P.27 “Paper and Other Media”.

❖ Tray 2

For more information on paper sizes that can be set in

Tray 2, see P.27 “Paper and Other Media”.

❖ Tray 3 (option)

For more information on paper sizes that can be set in

Tray 3, see P.27 “Paper and Other Media”.

❖ Tray 4 (option)

For more information on paper sizes that can be set in

Tray 4, see P.27 “Paper and Other Media”.

Note

❒ Only the installed trays appear on the panel display.

You can specify the paper size for the bypass tray.

Note

❒ Default: A4 (Metric version) or 8 1 /

2

"

×

11" (Inch version)

❒ width:90mm (3.54") to 297mm (11.69")

❒ length:148mm (5.82") to 432mm (17")

6

95

6

Using the Operation Panel

❖ Paper Input

3

/

3

Menu

Paper Type

Description

You can specify the type of the paper in Tray 1, Tray 2, Tray

3, Tray 4 and PS420.

If you want to specify the paper type, do not select "Auto" in the "Tray Priority" menu. Select the tray you want to use.

• Plain Paper

• Recycled Paper

• Special Paper

Note

❒ Default: Plain Paper

❒ "Special Paper" refers to a paper type other than plain paper or recycled paper, such as colored paper.

❒ Only the installed trays appear on the panel display.

❒ If you select "Special Paper" for all trays, the paper is fed from the tray you selected in the "Tray Priority" menu.

❒ If you select "Auto" in the "Tray Priority" menu, the printer automatically chooses the tray having plain paper. If no tray has plain paper, the printer chooses the tray having recycled paper.

❖ Paper Output

Menu

Output Tray

Description

You can specify the output tray for printing.

The tray selection specified with the printer driver overrides the one specified here.

Standard Tray, Finisher Tray, Mailbox Tray1, Mailbox

Tray2, Mailbox Tray3, Mailbox Tray4

Note

❒ Default: Standard Tray

❒ Only the installed trays appear on the panel display.

96

❖ Print Quality

Menu

Edge Smoothing

Resolution

Image Density

Toner Saving

Job Control Menu

Description

You can specify whether the Edge Smoothing feature is enabled.

• On

• Off

Note

❒ Default: On

❒ If "Edge Smoothing" is "On", "Toner Saving" is ignored even if it is "On".

You can specify the print resolution in dots per inch.

• 600 dpi (PCL 5e, PCL 6, PS, TIFF)

• 400 dpi (TIFF)

• 300 dpi (PCL 5e, PS, TIFF)

• 200 dpi (TIFF)

Note

❒ Default: 600 dpi

❒ The resolution specified with the printer driver overrides the one specified here.

You can specify the print image density.

Lighter +3, Lighter +2, Lighter +1, Normal, Darker +1,

Darker +2, Darker +3

Note

❒ Default: Normal

❒ When you want to have darker image under high volume printing, we highly recommend to select Darker+3 through operation panel to keep better image density.

You can specify whether or not the Toner Saving feature is enabled.

• Off

• On

Note

❒ Default: Off

❒ If "Edge Smoothing" is "On", "Toner Saving" is ignored even if it is "On".

6

97

6

98

Using the Operation Panel

❖ System

1

/

2

Menu

Print PS Errors

I/O Timeout

Energy Saver 1

Energy Saver 2

Description

You can specify whether the PS error sheet should be printed.

• Off

• On

Note

❒ Default: Off

You can specify how many seconds the printer should wait before ending a print job. If data from other ports often appear in the middle of your print job, you should increase the timeout value.

15 seconds, 30 seconds, 60 seconds, 180 seconds, 300 seconds

Note

❒ Default: 30 seconds

You can specify the length of time the printer should wait before switching to Energy Saver mode level 1. This Energy

Saver mode reduces electric power consumption.

Off, 1 minute, 3 minutes, 5 minutes, 10 minutes

Note

❒ Default: 10 minutes

❒ If there is an error in your printer, the printer will not switch to Energy Saver mode level 1. Power Consumption is reduced by about 40% compared to the stand by mode.

❒ When the printer switches to Energy Saver mode level 1, the Power indicator turns off, the On Line indicator stays on, and "Energy Saver 1" is displayed on the panel display.

You can specify the time the printer should wait before switching to Energy Saver mode level 2. This Energy Saver mode reduces electric power consumption.

Off, 15 minutes, 30 minutes, 1 hour, 2 hours, 3 hours

Note

❒ Default: 15 minutes

❒ If there is an error in your printer, the printer will not switch to Energy Saver mode level 2. Power Consumption is reduced by about 60% compared to the stand by mode.

❒ When the printer switches to Energy Saver mode level 2, the Power indicator turns off, the On Line indicator stays on, and "Energy Saver 1" is displayed on the panel display.

❖ System

2

/

2

Menu

I/O Buffer

Unit

❖ PCL Menu 1 /

2

Menu

Orientation

Form Lines

Font Source

Font Number

Job Control Menu

Description

You can specify the size of the I/O Buffer. Normally it is not necessary to change this setting.

16KB, 32KB, 64KB, 128KB, 256KB, 512KB,

Note

❒ Default: 32KB

You can specify the unit.

mm, inch

Note

❒ Default: Default depends on Metric or Inch version.

Description

You can specify the page orientation.

The tray selection specified with the printer driver overrides the one specified here.

• Portrait

• Landscape

Note

❒ Default: Portrait

You can specify the number of lines per page.

5-128

Note

❒ Default: 64 (Metric version), 60 (Inch version)

You can specify the location of the default font.

• Internal

• Download

Note

❒ Default: Internal

❒ When you select “Download”, you can select only downloaded fonts on the RAM.

You can specify the ID for the default font you want to use.

• 0 to 52 (for Internal)

• 1 to N (for Download source)

Note

❒ Default: 0

❒ “N” depends on how many fonts you have downloaded.

99

6

6

Using the Operation Panel

❖ PCL Menu

2

/

2

Menu

Point Size

Font Pitch

Symbol Set

Description

You can specify the value for the point size you want to use for the selected font.

4.00 to 999.75 by 0.25

Note

❒ Default: 12.00

❒ This setting is effective only for a variable-space font.

You can specify the number of characters per inch you want to use for the selected font.

0.44 to 99.99 by 0.01

Note

❒ Default: 10.00

❒ This setting is effective only for a fixed-space font.

You can specify the set of print characters for the selected font. The available options are as follows.

Roman-8, Win L1, Win L2, Win L5, Win 3.0, Legal, ISO L1,

ISO L2, ISO L5, ISO 4, ISO 6, ISO 11, ISO 15, ISO 17, ISO 21,

ISO 60, ISO 69, PC-8, PC-850, PC-852, PC-8 D/N, PC8-TK,

VN Math, VN US, VN Intl, MS Publ, Pifont, Desktop, Math-

8, PS Text, PS Math

Note

❒ Default: Roman-8

100

Network Setup Menu

Network Setup Menu

Reference

For more information on “Network Setup”, see “Configuring the Printer for the Network with the Operation Panel” in the “Setup Guide”.

❖ Network Setup

1

/

2

Menu

IP Address

Description

You can specify the IP Address.

Subnet Mask

Gateway Address

Access Control

Note

❒ Default: 011.022.033.044

You can specify the Subnet Mask.

Note

❒ Default: All zero

You can specify the Gateway Address.

Note

❒ Default: All zero

You can specify the Access Control Address.

Access Mask

Network Boot

Note

❒ Default: All zero

You can specify the Access Control Mask.

Note

❒ Default: All zero

You can specify the Network Boot of TCP/IP.

None, RARP + TFTP, BOOTP, RARP & BOOTP, DHCP,

ARP + PING, ARP & RARP, ARP & BOOTP,

ARP&RARP&BOOTP

Note

❒ Default: None

6

101

6

Using the Operation Panel

❖ Network Setup

2

/

2

Menu

Frame Type(NW)

ActiveProtocols

Description

You can specify the Frame Type of Netware.

Auto select, Ethernet II, Ethernet 802.3, Ethernet 802.2,

Ethernet SNAP

Note

❒ Default: Auto select

You can specify the Active Protocols.

All Active, None, TCP/IP Only, NetWare Only, TCP/IP &

NetW, ATalk Only, TCP/IP & ATalk,NetWare & ATalk ,

NetBEUI & ATalk, TCP & NW & ATK, NetBEUI only,

TCP/IP & NB, NetBEUI & NetW, TCP & NB & NW, Net-

BEUI & ATalk, TCP & NB & ATK, NB & NW & ATalk

Note

❒ Default: All Active

102

Maintenance Menu

Maintenance Menu

There are 4 menus in the “Maintenance” Menu.

• Restart Printer

• Menu Reset

• Hex Dump

• Registration

Maintenance Parameters

❖ Restart Printer

Menu

Restart Printer

❖ Menu Reset

Menu

Menu Reset

Description

You can restart the printer.

Description

You can reset the menu settings to the factory default except "Registration", "I/O Buffer", "Image Density" and

"Network Setup" settings.

❖ Hex Dump

Menu

Hex Dump

Description

You can choose to print the Hex Dump or not. With this feature "On", all data sent to the printer is printed in hexadecimal character representation.

• On

• Off

Note

❒ Default: Off

6

103

6

Using the Operation Panel

❖ Registration

Menu

Vertical

Horizontal

Description

You can change the position of the printed image on the vertical tray so that it can match that of the standard paper tray.

All Trays, Bypass Tray, Duplex Unit from –9.0 to 9.0

Note

❒ Default: 0

You can change the horizontal position of the printed image on the fed paper so that it matches that of the standard paper tray.

Tray 3, Tray 4, Bypass Tray, Duplex Unit from –9.0 to 9.0

Note

❒ Default: 0

104

List Print Menu

List Print Menu

There are 5 menus in the “List Print” Menu.

• Config. Page

• Menu List

• PCL Font List

• PS Font List

• Disk Directory

List Print Parameters

❖ List Print

Menu

Config. Page

Menu List

PCL Font List

PS Font List

Disk Directory

Description

You can print the current configuration of the printer.

"Printing a configuration page" in the "Setup Guide"

You can print the Menu List which shows the function menu of this printer.

You can print a list of the installed PCL font.

You can print a list of the installed PS font.

You can print a list of the HDD directory.

6

105

6

Using the Operation Panel

Language Menu

You can select the language you use. Available languages are as follows:

English, German, French, Italian, Dutch, Swedish, Norwegian, Danish, Spanish,

Finnish, Portuguese, Czech, Polish, Hungarian

Note

❒ Default: English

106

Printing with the Operation Panel

Printing with the Operation Panel

Using the Proof Print

Use this function to print only one printing of a multiple print job. The other printings are saved in the printer. The saved job can be printed from the printer's operation panel.

Limitation

❒ To use this function, the optional

Printer Hard Disk Type 185 must be installed on your printer.

Note

❒ If the application has a collate option, confirm that it is not selected before sending a print job. By default, proof print jobs are automatically collated by the printer driver. If the collate option is selected from the application print dialog box, more copy printings than intended may be printed.

❒ You can identify the file you want to print by the User IDs and the time when the job was stored.

❒ The actual number of pages the printer can save depends on the contents of the print images. As an example, the printer can save up to

30 jobs or 2,000 pages. It depends on the data volume.

❒ If the first printing of the proof print file is not what you expected and you do not want to print the remaining printings, delete the proof print file using the operation panel. If you print the remaining printings of the proof print file, the job in the printer is deleted automatically.

Printing a Proof Print File

A

Press { Menu }.

The following message appears on the panel display.

Main Menu:

Proof Print

B

After confirming that “Proof

Print” is displayed, press { Enter }.

C

After confirming that “Print File”

is displayed, press { Enter }.

Proof Print:

Print File

D

Press {T} or {U} to display a file you want to print, and then press

{ Enter }.

Print File:

08:56 ABCD1234

The following message appears on the panel display.

Q'ty(1-999): 1

Press Enter (#)

E

Press {U} or {T} to set the num- ber of copy printings.

Note

❒ You can set the number of copy printings up to 999.

Q'ty(1-999): 6

Press Enter (#)

F

Press { Enter }.

107

6

6

Using the Operation Panel

Deleting a Proof Print File

If the printed document is not what you expected, you can delete the proof print file. You can then revise it and print again until the settings become OK.

A

Press { Menu }.

B

After confirming that “Proof Print”

is on the display, press { Enter }.

Main Menu:

Proof Print

C

Press {T} or {U} until “Delete

File” appears, and then press

{ Enter }.

Proof Print:

Delete File

D

Press {T} or {U} to display the file you want delete, and then

press { Enter }.

Delete File:

22:07 EFGH5678

The following message appears on the panel display.

22:07 EFGH5678:

Delete? Yes=#

E

Press { Enter }.

This starts deleting a proof print file after the following message appears on the panel display.

Deleted

Checking the Error Log

A

Press { Menu }.

B

After confirming that “Proof Print”

is on the display, press { Enter }.

Main Menu:

Proof Print

C

Press {T} or {U} until “Show Er- ror Log” appears, and then press

{ Enter }.

Proof Print:

Show Error Log

The following message appears on the panel display.

Show Error Log:

12:46 IJKL9012

Note

❒ You can check the other error logs by using {T U}.

❒ Press { Escape } to return to the previous menu.

108

7. Appendix

Memory Capacity and Printer Function

The following table shows the typical memory requirements for each printer function.

Note

❒ Memory requirements depend on the complexly of the print data and the printing environment.

Functions

Collating

Stapling

Duplex Printing

Proof Printing

Required Options

Printer Feature Expander Type 185 or Printer Hard Disk

Type 185

SR720 (finisher)

Printer Feature Expander Type 185, AD370 (duplex unit)

Printer Hard Disk Type 185

109

7

Appendix

Moving and Transporting the Printer

R CAUTION:

• When lifting the machine, use the grips on both sides of the machine. If you drop the machine, it could break or cause an injury.

• When you move the machine, remember to unplug the power cord from the outlet. When you pull the plug out of the socket, hold it by the plug. If the cord is pulled out of the socket abruptly, it could become damaged. Damaged plugs or cords can cause an electrical or fire hazard.

When transporting paper, repack it with its original packing materials.

Important

❒ Be sure to disconnect all cables from the printer before transporting it.

❒ The printer is a precision piece of machinery. Take care to avoid damage during shipment.

110

Specifications

Specifications

Mainframe

❖ Configuration:

Desktop

❖ Print Process:

Laser beam scanning & Electrophotographic printing

Dual component development

❖ Printing Speed:

Maximum 27 pages per minute (A4 long-edge feed or 8 1 /

2

"

×

11" long-edge feed, simplex)

Maximum 22 pages per minute (A4 long-edge feed or 8 1 /

2

"

×

11" long-edge feed, duplex)

❖ Parallel Interface:

Interface

Standard 36–pin printer cable and a parallel port on the host computer

IEEE 1284 I/F(Compatible, ECP, Nibble)

❖ Network Cable:

10BASE-T/100BASE-TX shielded twisted-pair (STP) cable and category/

Type5 cable

❖ Network:

Topology

Ethernet 10BASE-T/100BASE-TX

Protocol

TCP/IP, IPX/SPX, NetBEUI, AppleTalk

❖ Resolution:

600

×

600 dpi (PCL 5e, PCL 6, PostScript 3)

300

×

300 dpi (PCL 5e, PostScript 3)

❖ Printer Language:

PCL 5e Emulation, PCL 6 Emulation, Adobe PostScript Level 3, Auto Sense

❖ Fonts:

PCL 5e, PCL 6

35 Intellifonts, 10 TrueType fonts, and 1 Bitmap font

PostScript

136 fonts (Type 2:24, Type 14:112)

❖ Paper Size:

P.27 “Paper and Other Media Supported by Your Printer”

111

7

7

Appendix

❖ Paper Weight:

P.27 “Paper and Other Media Supported by Your Printer”

❖ Power Source:

inside of the front cover of this manual

❖ Power Consumption:

Maximum (full options)

Printing

Energy Saver mode 1

Energy Saver mode 2

900W or less

550W or less

40W or less

25W or less

Noise Emission *1 :

Sound Power Level

During printing

Stand-by

Sound Pressure Level *2

Mainframe only

69dB (A) with all options

40dB (A) with all options

During printing

Mainframe only

49dB (A)

Complete System *3

56dB (A)

*1

*2

*3

The above measurements made in accordance with ISO 7779 are actual value.

It is measured at the position of the bystander.

The Complete System consists of Mainframe, Finisher and Paper Feed Unit

(PS440).

❖ Dimensions:

Width

550mm (21.7")

Depth

520mm (20.5")

Height

516mm (20.3") Printer only (tray not extended)

With full options 950mm (37.5") 520mm (20.5") 1140mm (44.9")

❖ Weight:

Approximately 40kg (88lb)

❖ Warm-up Time:

Less than 45 seconds (68

°

F or 20

°

C)

112

Specifications

❖ Paper Input Capacity:

Standard paper tray

Optional bypass tray

Optional paper feed unit PS440

Optional paper feed unit PS420

Optional paper feed unit PS400

500 sheets

×

2 *1

100 sheets *1

500 sheets

×

2 *1

2000 sheets *1

500 sheets *1

*1 Paper weight: 80g/m 2 , 20lb

❖ Paper Output Capacity:

Max. 1750 sheets (80g/m 2 , 20lb)

If the paper is curled or if you use the guides, the output capacity is reduced.

❖ Memory:

Standard 16MB, up to 80MB (with optional Printer Feature Expander Type

185.)

❖ Options Equipment:

• PS400 (500-sheet paper feed unit)

• PS440 (1000-sheet paper feed unit)

• PS420 (2000-sheet paper feed unit)

• Bypass Tray Type 270

• Interchange Unit Type 280

• AD370 (duplex unit)

• CS370 (4-bin mailbox)

• Bridge Unit Type 270

• SR720 (1000-sheet finisher)

• Printer Feature Expander Type 185 (32MB or 64MB)

• Printer Hard Disk Type 185

Options

PS400 (500–sheet Paper Feed Unit)

❖ Paper Size:

P.27 “Paper and Other Media”

❖ Paper Weight:

60 – 105g/m 2 (16 – 28lb)

❖ Paper Capacity:

500 sheets

×

1 tray

113

7

7

114

Appendix

❖ Power Consumption:

13W or less (Average)

❖ Dimensions (W

×

D

×

H):

550

×

520

×

134mm (21.7"

×

20.5"

×

5.3")

❖ Weight:

10.5kg (23.3lb)

PS440 (1000–sheet Paper Feed Unit)

❖ Paper Size:

P.27 “Paper and Other Media”

❖ Paper Weight:

60 – 105g/m 2 (16 – 28lb)

❖ Paper Capacity:

500 sheets

×

2 trays

❖ Power Consumption:

17W or less (Average)

❖ Dimensions (W

×

D

×

H):

550

×

520

×

271mm (21.7"

×

20.5"

×

10.7")

❖ Weight:

22kg (48.9lb)

PS420 (2000–sheet Paper Feed Unit)

❖ Paper Size:

P.27 “Paper and Other Media”

❖ Paper Weight:

60 – 105g/m 2 (16 – 28lb)

❖ Paper Capacity:

2000 sheets

❖ Power Consumption:

14W or less (Average)

❖ Dimensions (W

×

D

×

H):

550

×

520

×

271mm (21.7"

×

20.5"

×

10.7")

❖ Weight:

23kg (51.1lb)

Bypass Tray Type 270

❖ Paper Size:

P.27 “Paper and Other Media”

❖ Paper Weight:

60 – 157g/m 2 (16 – 42lb)

❖ Power Consumption:

10W or less (Average)

❖ Dimensions (W

×

D

×

H):

125

×

495

×

163mm (4.9"

×

19.5"

×

6.4")

❖ Weight:

2.5kg (5.6lb)

Interchange Unit

❖ Paper Size:

P.27 “Paper and Other Media”

❖ Paper Weight:

60 – 105g/m

2

(16 – 28lb)

❖ Power Consumption:

10W or less (Average)

❖ Dimensions (W

×

D

×

H):

514

×

137

×

114mm (20.2"

×

5.4"

×

4.5")

❖ Weight:

2kg (4.4lb)

AD370 (Duplex Unit)

❖ Paper Size:

P.27 “Paper and Other Media”

❖ Paper Weight:

60 – 105g/m 2 (16 – 28lb)

❖ Printing Speed:

22 ppm (A4 long-edge feed, 8 1 /

2

"

×

11" long-edge feed)

❖ Power Consumption:

10W or less (Average)

Specifications

115

7

7

Appendix

❖ Dimensions (W

×

D

×

H):

495

×

445

×

90mm (19.5"

×

17.5"

×

3.5")

❖ Weight:

6.3kg (14lb)

CS370 (4–bin Mailbox)

❖ Paper Size:

P.27 “Paper and Other Media”

❖ Paper Weight:

60 – 105g/m

2

(16 – 28lb)

❖ Stack Capacity:

125 sheets (A4 long-edge feed, 8 1 /

2

"

×

11" long-edge feed: 80g/m 2 , 22lb)/each bin

❖ Power Consumption:

17W or less (Average)

❖ Dimensions (W

×

D

×

H):

440

×

520

×

370mm (17.3"

×

20.5"

×

14.6")

❖ Weight:

7kg (15.6lb)

Bridge Unit Type 270

❖ Paper Size (Proof Tray):

P.27 “Paper and Other Media”

❖ Paper Size (Bridge to the finisher):

P.27 “Paper and Other Media”

❖ Paper Weight (Proof Tray):

60 – 157g/m 2 (16 – 42lb)

❖ Paper Weight (Bridge to the finisher):

60 – 105g/m

2

(16 – 28lb)

❖ Output Capacity (Proof Tray):

250 sheets (Smaller than A4, 8 1 /

2

125 sheets (Larger than B4, 8 1 /

2

"

×

11" : 80g/m 2 , 20lb)

"

×

14" : 80g/m 2 , 20lb)

❖ Power Consumption:

10W or less (Average)

116

Specifications

❖ Dimensions (W

×

D

×

H):

500

×

425

×

148mm (19.7"

×

16.7"

×

5.8")

❖ Weight:

4.2kg (9.3lb)

❖ Other:

Full stack detection is available.

SR720 (1000–sheet Finisher)

❖ Paper Size:

P.27 “Paper and Other Media”

❖ Paper Weight:

52 – 157g/m 2

(14 – 42lb) *1

*1 When SR720 is used, paper weight is going to be as follows. 60 – 105b/m 2

28lb)

(16 –

❖ Stack Capacity:

1000 sheets (A4 long-edge feed, 8

1

/

500 sheets (A4 short-edge feed, 11"

2

"

×

11" or smaller : 80g/m

2

, 20lb)

×

17", 8 1 /

2

"

×

14", 8 1 /

2

"

×

11" short-edge feed)

❖ Staple Capacity:

30 sheets (A4, 8 1 /

2

"

×

11" or smaller : 80g/m 2 , 22lb)

20 sheets (A3, B4 long-edge feed, 8

1

/

2

"

×

14" long-edge feed or larger)

❖ Staple Paper Size:

P.27 “Paper and Other Media”

❖ Staple Position:

1 position (upper left)

❖ Shift Tray:

Standard

❖ Power Consumption:

48W

❖ Dimensions (W

×

D

×

H):

568

×

520

×

625mm (22.4"

×

20.5"

×

24.6")

❖ Weight:

21kg (46.7lb)

7

117

7

Appendix

Printer Feature Expander Type 185

❖ Memory:

32MB/64MB

Printer Hard Disk Type 185

❖ Storage Capacity (Formatted):

Approx. 1.6GB

118

INDEX

A

AD370 ,

115

Adhesive Labels ,

37

Agfa Font Manager ,

4

B

Bridge Unit Type 270 ,

116

Bypass Tray Type 270 ,

45 ,

115

C cable ,

111

Caution ,

ii

Config. Page ,

105

CS370 ,

116

Custom Paper ,

48

D data in indicator

, 8

Delete File

, 93

Disk Directory ,

105

E

Energy Star

, v

Enter key ,

9

Envelope ,

44

Envelopes ,

37

error ,

51

Error indicator

, 62

error indicator ,

8

Escape key

, 9

,

91

F fonts ,

111

Form Feed key

, 9

friction pad

, 85

front cover ,

5

fusing unit ,

7

H

Hex Dump ,

103

J

Job Control ,

94

Job Reset key ,

9

L

Language ,

106

List Print ,

105

lower right cover 1 ,

6

lower right cover 2 ,

6

M

Macintosh ,

23

,

26

plugin File, uninstalling ,

14

Maintenance ,

103

media ,

27

memory

, 109

,

113

menu

, 91

menu chart

, 89

Menu key

, 9 ,

91 ,

92

Menu List

, 105

Menu Reset

, 103

messages ,

51

misfeed ,

69

Multidirect Print ,

4

N network

, 111

Network Interface Board

Operating Insutructions ,

vii

network interface port

, 5

Network Setup ,

101

O

OHP Transparencies ,

37 ,

44

On Line indicator ,

62

on line indicator ,

8

On Line key ,

9

, 62

,

91

operation panel ,

5 ,

89 ,

92

options

, 113

Output Tray ,

94

output tray

, 5

P panel display ,

8

panel display, messages

, 51

paper ,

27

paper feed roller ,

83

paper feed unit ,

5

Paper Input ,

94

paper, loading ,

41

119

120

Paper Size ,

48

paper, sizes, types ,

27

paper tray

, 5

parallel interface port ,

5

PCL 5e ,

3 ,

15

Windows 3.1x, uninstalling

, 12

Windows 95/98, uninstalling ,

11

Windows NT 4.0, uninstalling ,

11

PCL 6 ,

3

, 15

Windows 3.1x, uninstalling

, 12

Windows 95/98, uninstalling ,

11

Windows NT 4.0, uninstalling ,

11

PCL Font List ,

105

PCL Menu

, 94

photo conductor unit

, 7 ,

80

Plain Paper

, 36

PortNavi ,

4

PortNavi Operating

Instructions Supplement ,

vii

PostScript ,

3

, 19

Windows 95/98, uninstalling ,

13

Windows NT 4.0, uninstalling ,

13

PostScript 3 Operating

Instructions Supplement ,

vii

PostScript Printer Driver

Macintosh, uninstalling ,

14

Windows 3.1x - Uninstall ,

14

power cord

, 6

power indicator ,

8

power switch

, 5

PPD

, 3

printer board cover

, 6

printer driver ,

3

Printer Feature Expander Type 185 ,

118

Printer Hard Disk Type 185

, 118

PRINTER MANAGER FOR

ADMINISTRATOR ,

4

PRINTER MANAGER FOR CLIENT

, 4

Printer Reference ,

vii

Print File ,

93

Print Quality

, 94

Proof Print ,

93 ,

107

PS400 ,

113

PS420 ,

44 ,

114

PS440 ,

5 ,

114

PS Font List

, 105

R

Registration

, 103

registration roller ,

87

right cover ,

6 ,

7

S

Setup Guide

, vii

Show Error Log ,

93

specifications ,

111

SR720 ,

117

staple ,

75 ,

77

System ,

94

System Reset ,

103

T

Thick Paper ,

44

toner bottle ,

78

toner holder ,

7

toner lock lever ,

7

transfer unit ,

7

troubleshooting

, 51

U upper right cover

, 5

V ventilator

, 5

W

Warning

, ii

Windows 3.1x

, 17

,

21 ,

25

PCL 5e, uninstalling

, 12

PCL 6, uninstalling ,

12

Windows 95/98

, 15

,

19 ,

24

PCL 5e, uninstalling

, 11

PCL 6, uninstalling ,

11

PostScript, uninstalling ,

13

Windows NT 4.0

,

16 ,

20 ,

24

PCL 5e, uninstalling

, 11

PCL 6, uninstalling ,

11

PostScript, uninstalling ,

13

UE USA G038

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