Release Notes for Cisco Digital Media Suite 5.2.x

Release Notes for
Cisco Digital Media Suite 5.2.x
Revised: July 24, 2014
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This document describes new and changed features, requirements, and known problems for
Cisco Digital Media Suite (DMS) 5.2.x products.
Note
Release 5.2.0, 5.2.1, 5.2.2, 5.2.2.1, and 5.2.3 all follow the End-of-Sale and End-of-Life schedule of
Release 5.2.3. For details, see the End-of-Sale and End-of-Life Bulletin for Cisco DMS 5.2.3 at
http://www.cisco.com/c/en/us/products/collateral/conferencing/show-share/eol_c51-698224.html.
Contents
This document includes the following sections.
•
CRITICAL HOTFIX AVAILABLE, page 3
– Strategies to Overcome CSCty22538, page 4
•
Before You Upgrade to Cisco DMS 5.2.3! page 14
•
Introduction, page 18
•
New and Changed Information, page 19
•
Compatibility Matrix for Upgrading, page 25
•
Feature Support, page 25
•
DMP Font Support Matrix, page 30
•
Client System Requirements, page 30
•
Installation Upgrade Notes, page 32
•
Important Notes, page 35
•
Limitations and Restrictions, page 37
•
Caveats, page 39
•
Updates and Errata for Printed Documentation, page 58
Cisco Systems, Inc.
www.cisco.com
Contents
•
Related Documentation, page 59
•
Obtaining Documentation, Obtaining Support, and Security Guidelines, page 59
Release Notes for Cisco Digital Media Suite 5.2.x
2
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CRITICAL HOTFIX AVAILABLE
CRITICAL HOTFIX AVAILABLE
CSCty22538
Communication can fail between Cisco Digital Media Manager (DMM) and its inventory of Cisco Digital Media
Players (DMPs). In an affected deployment, error messages indicate that digital certificate expiration is the root cause.
Certificate Expiration Date by DMP Firmware Release
Model
5.2
5.2.1
DMP 4305G
DMP 4310G
DMP 4400G
HOTFIX
2012-02-24
N.A.
5.2.2
5.2.2.1
N.A.
N.A.
N.A.
2012–02–24
5.2.2.3
OK
5.2.3
5.2.3.2
5.3
5.3.4
2012-02-24
N.A.
2012-02-24
2012–02–24
2021-10-18
2012-02-24
N.A.
2021-10-18
2037-12-18
2012-02-24
2013-08-29
5.3.5
OK
2037-12-18
2013-08-29
N.A.
2013-08-29
You can recover from these communication failures in 10 minutes or less by loading a hotfix on your DMM
server. See http://cisco.com/web/software/282100271/56598/DMM-patch-CSCty22538-Readme.txt.
•
The hotfix also works around a related failure, in which DMP certificate expiration disrupts use of a
DMM advanced task called “File Transfer to DMP” (CSCty23792).
•
The hotfix DOES NOT improve disrupted IP phone-based remote control of the Cisco Cast electronic
program guide (CSCty36771).
The hotfix is fragile. IF YOU DO NOT use the permanent solution described below, any future upgrade of your DMM server
could cause it to lose contact again with your affected DMPs. In such cases, you must then REAPPLY the hotfix.
PERMANENT FIX
You can prevent these communication failures altogether by installing DMP firmware release 5.2.2.3,
which resolves these known defects: CSCty22538, CSCty23792, and CSCty36771.
Note
To download this DMP firmware, you must have a valid service contract associated to your Cisco.com profile. If
you do not have a service contract you can get one through your Cisco account team, your Cisco partner, or a qualified Cisco
reseller. Then, once you have the service, you must associate it to your Cisco.com user ID at
https://tools.cisco.com/RPF/profile/edit_entitlement.do?Tab=3.
1.
Apply the hotfix to your DMM server, if you have not already done so. Otherwise, it cannot direct your
DMPs to install their new firmware.
2.
Obtain the new DMP firmware.
a. Log in to your Cisco.com account, and then go to
http://cisco.com/cisco/software/navigator.html?mdfid=280936311&flowid=21001.
b. Click your DMP model in the Cisco Digital Media Players list.
c. Click Expand All in the versions tree, and then click 5.3.5.
d. Click Download.
3.
Install the new DMP firmware, as described in your Cisco DMS upgrade guide at
http://cisco.com/en/US/products/ps6681/prod_installation_guides_list.html.
Release Notes for Cisco Digital Media Suite 5.2.x
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3
Strategies to Overcome CSCty22538
Strategies to Overcome CSCty22538
If today...
•
(A) You Run DMM 5.2 on a 7835-H1 or 7835-H2 Appliance, page 4
•
(B) You Run DMM 5.2.1 on a 7835-H1 or 7835-H2 Appliance, page 5
•
(C) You Run DMM 5.2.1 on a 7835-H3 Appliance, page 6
•
(D) You Run DMM 5.2.2 on a 7835-H1 or 7835-H2 Appliance, page 8
•
(E) You Run DMM 5.2.2 on a 7835-H3 or UCS210 Appliance, page 10
•
(F) You Run DMM 5.2.2.1 on a 7835-H1 or 7835-H2 Appliance, page 12
•
(G) You Run DMM 5.2.3 on a 7835-H3 or UCS210 Appliance, page 13
•
(H) You Run DMM 5.3 on a 7835-H3 or UCS210 Appliance, page 14
(A) You Run DMM 5.2 on a 7835-H1 or 7835-H2 Appliance
You can choose between two supported workflows to overcome the effects of CSCty22538.
Caution
•
Workflow A1, page 4
•
WorkflowA2, page 5
Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.
Workflow A1 Your DMM server can run the 5.2.2 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
).
1
3.
Install firmware release 5.2.2.3 on your DMPs.
4.
Upgrade DMM (not DMPs) to 5.2.11.
5.
Upgrade DMM (not DMPs) to 5.2.21.
Release Notes for Cisco Digital Media Suite 5.2.x
4
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Strategies to Overcome CSCty22538
WorkflowA2 Your DMM server can run the 5.2.2.1 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2.1
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.2.2.31 on your DMPs.
4.
Upgrade DMM (not DMPs) to 5.2.11.
5.
Upgrade DMM (not DMPs) to 5.2.21.
6.
Upgrade DMM (not DMPs) to 5.2.2.11, 2.
7.
Stop. You have completed this workflow.
).
1. To follow this link appropriately, you must be logged in to your Cisco.com account.
2. The 5.2.2.1 release is available exclusively for H1 and H2 server models.
(B) You Run DMM 5.2.1 on a 7835-H1 or 7835-H2 Appliance
You can choose between two supported workflows to overcome the effects of CSCty22538.
Caution
•
Workflow B1, page 5
•
Workflow B2, page 6
Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.
Workflow B1 Your DMM server can run the 5.2.2 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.2.2.31 on your DMPs.
4.
Upgrade DMM (not DMPs) to 5.2.11.
5.
Upgrade DMM (not DMPs) to 5.2.21.
6.
Stop. You have completed this workflow.
).
Release Notes for Cisco Digital Media Suite 5.2.x
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Strategies to Overcome CSCty22538
Workflow B2 Your DMM server can run the 5.2.2.1 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2.12
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.2.2.31 on your DMPs.
4.
Upgrade DMM (not DMPs) to 5.2.11.
5.
Upgrade DMM (not DMPs) to 5.2.21.
6.
Upgrade DMM (not DMPs) to 5.2.2.11, 2.
7.
Stop. You have completed this workflow.
).
1. To follow this link appropriately, you must be logged in to your Cisco.com account.
2. The 5.2.2.1 release is available exclusively for our 7835-H1 and 7835-H2 server models.
(C) You Run DMM 5.2.1 on a 7835-H3 Appliance
You can choose between two supported workflows to overcome the effects of CSCty22538.
Caution
•
Workflow C1, page 6
•
Workflow C2, page 7
Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.
Workflow C1 Your DMM server can run the 5.2.2 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.2.2.31 on your DMPs.
4.
Upgrade DMM (not DMPs) to 5.2.21.
5.
Stop. You have completed this workflow.
).
Release Notes for Cisco Digital Media Suite 5.2.x
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Strategies to Overcome CSCty22538
Workflow C2 Your DMM server can run the 5.3 release without any effects of CSCty22538.
Strategy to Run DMM 5.3
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.3.51 on your DMPs.
4.
Upgrade DMM (not DMPs) to 5.2.21.
5.
Upgrade DMM (not DMPs) to 5.2.31.
6.
Upgrade DMM (not DMPs) to 5.31.
7.
Stop. You have completed this workflow.
).
1. To follow this link appropriately, you must be logged in to your Cisco.com account.
Release Notes for Cisco Digital Media Suite 5.2.x
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Strategies to Overcome CSCty22538
(D) You Run DMM 5.2.2 on a 7835-H1 or 7835-H2 Appliance
You can choose between two supported workflows to overcome the effects of CSCty22538.
Caution
•
Workflow D1, page 8
•
Workflow D2, page 9
Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.
Workflow D1 Your DMM server can run the 5.2.2 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
).
1
3.
Install firmware release 5.2.2.3 on your DMPs.
4.
Uninstall the hotfix:
a. Insert the hotfix CD into your DMM appliance.
b. Log in at the console as admin.
c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE >
REMOVE_PATCH.
d. Press Enter and follow the prompts to continue.
5.
Stop. You have completed this workflow.
Release Notes for Cisco Digital Media Suite 5.2.x
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Strategies to Overcome CSCty22538
Workflow D2 Your DMM server can run the 5.2.2.1 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2.12
1.
Upgrade DMM (not DMPs) to 5.2.2.11, 2.
2.
Install the HOTFIX.
3.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
).
1
4.
Install firmware release 5.2.2.3 on your DMPs.
5.
Uninstall the hotfix:
a. Insert the hotfix CD into your DMM appliance.
b. Log in at the console as admin.
c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE >
REMOVE_PATCH.
d. Press Enter and follow the prompts to continue.
6.
Stop. You have completed this workflow.
1. To follow this link appropriately, you must be logged in to your Cisco.com account.
2. The 5.2.2.1 release is available exclusively for our 7835-H1 and 7835-H2 server models.
Release Notes for Cisco Digital Media Suite 5.2.x
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Strategies to Overcome CSCty22538
(E) You Run DMM 5.2.2 on a 7835-H3 or UCS210 Appliance
You can choose between two supported workflows to overcome the effects of CSCty22538.
Caution
•
Workflow E1, page 10
•
Workflow E2, page 11
Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.
Workflow E1 Your DMM server can run the 5.2.2 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2
Note
Unlike an MCS 7835-H3 appliance, a UCS210 appliance will not auto-eject the hotfix disc from its CD/DVD
drive after you install or remove the hotfix. When you are not using the hotfix disc on a UCS server,
remember to eject the disc manually.
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
).
1
3.
Install firmware release 5.2.2.3 on your DMPs.
4.
Uninstall the hotfix:
a. Insert the hotfix CD into your DMM appliance.
b. Log in at the console as admin.
c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE >
REMOVE_PATCH.
d. Press Enter and follow the prompts to continue.
5.
Stop. You have completed this workflow.
Release Notes for Cisco Digital Media Suite 5.2.x
10
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Strategies to Overcome CSCty22538
Workflow E2 Your DMM server can run the 5.3 release without any effects of CSCty22538.
Strategy to Run DMM 5.3
Note
Unlike an MCS 7835-H3 appliance, a UCS210 appliance will not auto-eject the hotfix disc from its CD/DVD
drive after you install or remove the hotfix. When you are not using the hotfix disc on a UCS server,
remember to eject the disc manually.
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.3.51 on your DMPs.
4.
Upgrade DMM (not DMPs) to 5.2.31.
5.
Upgrade DMM (not DMPs) to 5.31.
6.
Stop. You have completed this workflow.
).
1. To follow this link appropriately, you must be logged in to your Cisco.com account.
Release Notes for Cisco Digital Media Suite 5.2.x
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Strategies to Overcome CSCty22538
(F) You Run DMM 5.2.2.1 on a 7835-H1 or 7835-H2 Appliance
Only one supported workflow can help you to overcome the effects of CSCty22538.
•
Caution
Workflow F1, page 12
Until you complete this workflow, CSCty22538 retains the potential to disrupt Cisco DMS in your network.
Workflow F1 Your DMM server can run the 5.2.2.1 release without any effects of CSCty22538.
Strategy to Run DMM 5.2.2.11
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.2.2.32 on your DMPs.
4.
Uninstall the hotfix:
).
a. Insert the hotfix CD into your DMM appliance.
b. Log in at the console as admin.
c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE >
REMOVE_PATCH.
d. Press Enter and follow the prompts to continue.
5.
Stop. You have completed this workflow.
1. The 5.2.2.1 release is available exclusively for our 7835-H1 and 7835-H2 server models.
2. To follow this link appropriately, you must be logged in to your Cisco.com account.
Release Notes for Cisco Digital Media Suite 5.2.x
12
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Strategies to Overcome CSCty22538
(G) You Run DMM 5.2.3 on a 7835-H3 or UCS210 Appliance
Only one supported workflow can help you to overcome the effects of CSCty22538.
•
Caution
Workflow G1, page 13
Until you complete this workflow, CSCty22538 retains the potential to disrupt Cisco DMS in your network.
Workflow G1 Your DMM server can run the 5.3 release without any effects of CSCty22538.
Strategy to Run DMM 5.3
Note
Unlike an MCS 7835-H3 appliance, a UCS210 appliance will not auto-eject the hotfix disc from its CD/DVD
drive after you install or remove the hotfix. When you are not using the hotfix disc on a UCS server,
remember to eject the disc manually.
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.3.51 on your DMPs.
4.
Upgrade DMM to 5.31.
5.
Stop. You have completed this workflow.
).
1. To follow this link appropriately, you must be logged in to your Cisco.com account.
Release Notes for Cisco Digital Media Suite 5.2.x
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13
Before You Upgrade to Cisco DMS 5.2.3!
(H) You Run DMM 5.3 on a 7835-H3 or UCS210 Appliance
Only one supported workflow can help you to overcome the effects of CSCty22538.
•
Caution
Workflow H1, page 14
Until you complete this workflow, CSCty22538 retains the potential to disrupt Cisco DMS in your network.
Workflow H1 Your DMM server can run the 5.3 release without any effects of CSCty22538.
Strategy to Run DMM 5.3
Note
Unlike an MCS 7835-H3 appliance, a UCS210 appliance will not auto-eject the hotfix disc from its CD/DVD
drive after you install or remove the hotfix. When you are not using the hotfix disc on a UCS server,
remember to eject the disc manually.
1.
If you have not done so already, install the HOTFIX.
2.
Make sure that the hotfix is working correctly in DMM.
•
Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs
in the DMP Groups tree.
•
The hotfix has taken effect if the Status column includes even one green checkmark (
3.
Install firmware release 5.3.51 on your DMPs.
4.
Uninstall the hotfix:
).
a. Insert the hotfix CD into your DMM appliance.
b. Log in at the console as admin.
c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE >
REMOVE_PATCH.
d. Press Enter and follow the prompts to continue.
5.
Stop. You have completed this workflow.
1. To follow this link appropriately, you must be logged in to your Cisco.com account.
Before You Upgrade to Cisco DMS 5.2.3!
Some user experience factors and deployment considerations are changed in Cisco DMS 5.2.3 because
this release includes improved and expanded user authentication features.
•
LDAP Syntax, page 15
•
Browser Redirect, page 15
•
Network Design, page 16
•
Digital Certificates, page 16
•
Firewall Ports, page 17
•
User Authentication in Federation Mode (Single Sign-on), page 17
Release Notes for Cisco Digital Media Suite 5.2.x
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Before You Upgrade to Cisco DMS 5.2.3!
LDAP Syntax
This release is more strict than any prior release in its enforcement of proper LDAP syntax. Now, when
you specify the administrator DN, you must use proper syntax, which conforms exactly to
LDIF grammar.
•
Proper syntax:
CN=admin1,OU=Administrators,DC=example,DC=com
•
Poor syntax:
EXAMPLE\admin1
OTHERWISE
When you use poor syntax here for the first time while your DMM appliance runs Cisco DMS 5.2.3,
we show you, the administrator, this error message: “Invalid username or password.”
But if you used and validated poor syntax in this way before upgrading to Cisco DMS 5.2.3, we do
not repeat the validation process. Therefore — even though we do not show an error message to
anyone — LDAP users simply cannot log in.
FURTHERMORE
LDAP validation also fails now whenever any expression includes a space immediately to either
side of:
– Any “=” sign.
– Any “objectClass” attribute.
Browser Redirect
We redirect all login attempts from your Show and Share server to your DMM server. This browser
redirect occurs by design and is integral to every user authentication transaction.
Release Notes for Cisco Digital Media Suite 5.2.x
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Before You Upgrade to Cisco DMS 5.2.3!
Network Design
Cisco DMS 5.2.3 imposes a new network design restriction.
The restriction is essential to support and maintain encrypted session cookies that cross-authenticate
your Cisco DMS servers. As of this release, the FQDNs for your DMM appliance and your
Show and Share appliance must share the same Internet domain — and subdomain, where applicable.
OTHERWISE
Show and Share login attempts all fail.
""# self-signed certificates despite this guidance, a browser message disrupts login authenticatio
claiming that your login server is not trusted# %"#'$)&")#%!! "$$
;%$$$
$ * "$ '&"' $ ") %$ %)$"
) %"# !!#
""# self-signed certificates despite this guidance, a browser message disrupts login authenticatio
claiming that your login server is not trusted# %"#'$)&")#%!! "$$
;%$$$
$ * "$ '&"' $ ") %$ %)$"
;
$#%
!!#
) %"#
(9$/2.(&1/
# #""#
(!') %"#"&""%# %)#%"$' "#$%$) %" ' '"! !%$ Otherwise, a browser message disrupts login authentication for Show and S
login server is not trusted.
7,'(1(9$/2.(&1/
# #""#
(!') %"#"&""%# %)#%"$' "#$%$) %" ' '"! !%$ Otherwise, a browser message disrupts login authentication for Show and S
login server is not trusted.
&-62(4513(0+$0&(/(054 ##(9$/2.(&1/
&-62(4513(0+$0&(/(054 ##7,'(1(9$/2.(&1/
e hardware model dependency for backup/restore has been removed in Cisc
e hardware model dependency for backup/restore has been removed in Cisc
/15( 2*3$'(
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e ability to perform remote software upgrades has been added to Cisco DM
form a remote upgrade to Cisco DMS 5.2.3, but you will be able to perform
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to a later version.
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e ability to perform remote software upgrades has been added to Cisco DM
form a remote upgrade to Cisco DMS 5.2.3, but you will be able to perform
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to a later version.
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DMS 5.2.3
5,),&$5(0+$0&(/(054
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tifications for upcoming certificate expiration have been added. Additional
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Digital Certificates
We recommend for Cisco DMS 5.2.3 that you stop all use of self-signed digital certificates.
Although we do not force you to buy and install third-party identity certificates, failing to do so will
affect all users of Show and Share in your network.
When you use self-signed certificates, a browser message disrupts login authentication for
Show and Share users by claiming that your login server is not trusted. This occurs with any and every
supported method for user authentication — embedded, LDAP, and federation.
In previous versions of Cisco DMS, you only needed to install a third-party certificate on the Cisco Show
and Share appliance to prevent these messages from appearing. In Cisco DMS 5.2.3, you also need to
install a third-party certificate on the Cisco DMM server to prevent users from seeing these messages.
See the Manage Digital Certificates chapter in the Administration Guide for Cisco Digital Media Suite
5.2.x Appliances on Cisco.com for more information about installing certificates:
http://cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/aai/administration/guide/certs.html
Release Notes for Cisco Digital Media Suite 5.2.x
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Before You Upgrade to Cisco DMS 5.2.3!
Firewall Ports
In Cisco DMS 5.2.3, you must open any firewall ports that affect traffic between your servers.
The most urgent use case is, for example, when your DMM server runs on a fully secured network
segment but your Show and Share server is available to a wider population. Even so, this guidance
applies to every deployment.
Otherwise, a browser message disrupts login authentication for Show and Share users by claiming that
your login server is not trusted.
Note
Additional errors and failures might occur at the same time.
These TCP ports must be open.
20
21
22
80
389
443
514
554
636
694
695
1935
5432
7849
7850
8443
9161
9999
30865
45001
46001
61616
User Authentication in Federation Mode (Single Sign-on)
When you migrate Cisco DMS user authentication services from LDAP mode to Federation mode—assuming that
you ever do—PAY URGENTLY CLOSE ATTENTION to the selection state of these two check boxes:
•
“Save LDAP Users”
•
“Save Groups and Policies”
When you migrate from LDAP to Federation mode while these check boxes are both CHECKED, we keep and
continue to use all user role assignment records for Show and Share. In addition, we keep and continue
to use all records that associate individual users with the videos (and other assets) they published to
Show and Share.
When you migrate from LDAP to Federation mode while these check boxes are both CLEARED, we delete all user
role assignment records for Show and Share. In addition, we delete all records that associate individual
users with the videos (and other assets) they published to Show and Share.
Release Notes for Cisco Digital Media Suite 5.2.x
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Introduction
Introduction
Cisco Digital Media Suite (Cisco DMS) combines these hardware and software products and their
respective accessories:
Product Type
Description
Cisco Digital Media Encoding hardware to capture and digitize live and on-demand video for delivery across an IP network,
Encoders (DME)
through Cisco Show and Share, to any desktop-based web browser.
Cisco Show and Share Administration includes features to centrally manage DMEs.
•
DME 1000 — Portable, single-channel encoder.
•
DME 1100 — Portable, single-channel encoder.
•
DME 2000 — Studio-level, dual channel encoder.
•
DME 2200 — Studio-level, dual channel encoder.
Cisco Digital Media An appliance on which mutually interdependent but individually licensed software modules and an
Manager (DMM)
administrative console are preinstalled.
Cisco
Show and Share
•
Cisco Digital Signs software helps your organization to ingest, organize, manage, and deploy video
and multimedia, including emergency messaging, for delivery to a network of DMPs and their
attached displays.
•
Cisco Cast software helps you to create, manage, and deploy television channels, programs, and
menus for Enterprise TV on a network of DMPs and their attached displays.
An appliance that serves live video events and VoDs for delivery to web browsers on desktop-based
client systems. This appliance works in combination with the DMM appliance that controls it.
•
Cisco Show and Share software is a secured social network for collaboration, communication,
learning, and pleasure. People use Show and Share to improve information, communities,
themselves, and each other. Although user-generated video is central to the Show and Share
experience, we also support text, pictures, audio, and other media. Each community of
Show and Share users builds, shares, and improves upon its own information according to its needs
and priorities.
•
Cisco Show and Share Administration software helps your organization to ingest, organize,
manage, and deploy live video events and VoDs for delivery from Cisco Show and Share to any
desktop-based web browser. You can use Show and Share Administration to manage Q&A
sessions during live broadcasts, synchronize slides to video in live event streams or VoD streams,
and manage behaviors for closed-captioning.
•
Cisco Show and Share Reports software helps your organization to understand who uses your
Show and Share site and measure how they use it.
Cisco Digital Media Highly reliable, IP-addressable, solid-state endpoints that process HD video, SD video, and multimedia
Players (DMP)
data for playback on an attached TV or other type of display, such as an LCD Pro display. DMPs
consume very little power and can be deployed quickly throughout your network without the burden of
high ongoing operational cost. DMPs are compatible with Cisco Application and Content Networking
System (ACNS) and Cisco Wide Area Application Services (WAAS) products for content distribution.
The firmware for DMPs provides a web-based “craft interface” to manage one DMP in isolation. This
software is called Digital Media Player Device Manager, or DMPDM.
Cisco Digital Signs includes features to centrally manage a global network of DMPs.
Release Notes for Cisco Digital Media Suite 5.2.x
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New and Changed Information
Product Type
Description
Cisco LCD
Professional Series
(LCD Pro)
Large format LCD flat-panel displays which are optimized for use in public (“professional”) facilities,
and which are Cisco-certified for use as accessories to DMPs.
Cisco Digital Signs includes features to centrally manage these displays and secure them against
tampering.
Cisco Video Portal
New and Changed Information
•
New in Cisco DMS 5.2.3, page 19
•
New in Cisco DMS 5.2.2, page 22
•
New in Cisco DMS 5.2.1, page 23
•
New in Cisco 5.2, page 25
New in Cisco DMS 5.2.3
The following are the key changes to Cisco DMS 5.2.3. It provides an overview of the major changes; it
is not a comprehensive list of all changes.
•
Changes to Cisco DMS 5.2.3, page 19
•
Changes to Cisco Show and Share 5.2.3, page 20
•
Changes to Cisco Digital Signs, page 21
•
Changes to DMS-Admin, page 21
Changes to Cisco DMS 5.2.3
Cisco Show and Share and Cisco Digital Signs Failover
You can configure your Cisco Digital Signs and Cisco Show and Share implementations for stateless,
active/standby failover. See the Failover Configuration Guide for Cisco Digital Media Suite 5.2.x for
more information:
http://cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/failover_guide/dmsfailover.html
Single Sign-On
You can use federation services with a SAML 2.0-compliant identity server (IdP) to support service
provider (SP)-initiated “single sign on” login authentication in your network (following an initial
synchronization to a Microsoft Active Directory Server that populates the DMM user database).
Backup/Restore Enhancements
•
The hardware model dependency for backup/restore has been removed in Cisco DMS 5.2.3.
•
You now have the option to back up Digital Signs content when you back up your DMM appliance.
Release Notes for Cisco Digital Media Suite 5.2.x
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New and Changed Information
Remote Upgrade
The ability to perform remote software upgrades has been added to Cisco DMS 5.2.3. You cannot
perform a remote upgrade to Cisco DMS 5.2.3, but you will be able to perform a remote upgrade from
Cisco DMS 5.2.3 to a later version.
Certificate Enhancements
Notifications for upcoming certificate expiration have been added. Additional certificate formats are
now supported.
Changes to Cisco Show and Share 5.2.3
Cisco Show and Share Changes for Viewers
New Supported Languages
You can now display the Cisco Show and Share interface in English, Spanish, or French.
Keyboard Navigation
To make Cisco Show and Share more accessible, keyboard navigation of the interface has been added
or enhanced.
Home Page, My Account Page, and Video Player Page Redesign
The Cisco Show and Share Home page has been redesigned to make it easier to sort and filter the
video list. Additionally, videos with viewing restrictions (private videos) no longer appear in the video
list on the Home page. Instead, they load on the Private tab, on your My Account page.
The My Account page (previously called My Show and Share) has been redesigned to make it easier to
find the videos that you uploaded and the videos that include you in the restricted viewing list.
The Video Player page features new, sleeker player controls in both the on-page and the fullscreen views.
Additionally, functions such as adding a video to your favorites or sharing a video with friends have been
made easier to find.
Video Embedding Option Enhancement
An additional method for embedding Flash videos, one that does not use Javascript, has been added.
Embedded Quick Start Videos
Cisco Show and Share now ships with a series of seven quick start videos. See the Quick Start category
on the Cisco Show and Share home page.
Cisco Show and Share Changes for Administrators
Bulk User Role Editing
You can select multiple users and assign or remove roles for them as a group.
Customizable Help Link
You can change the destination of the Cisco Show and Share help link, allowing you to point to your own
organization’s policies, procedures, standards, and support area.
Localization
The Cisco Show and Share interface is available in the following languages:
Release Notes for Cisco Digital Media Suite 5.2.x
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New and Changed Information
•
English
•
Spanish
•
French
Improved Slide Fidelity
You can enable image smoothing for synchronized slides to improve slide quality when played back in
the Slides tab.
Changes to Cisco Digital Signs
Enhanced Medianet Integration
Our Cisco Medianet 2.1 feature support is expanded for DMP 4310G endpoints, as compared to the prior
extent of their support. These DMPs can now receive and parse enough information through DHCP
option 125 to autoregister themselves with your DMM server. They support discovery via DHCP and
they can learn their physical location.
In this release, we introduce Medianet 2.1 support on DMP 4400G endpoints. Support on this platform
is identical to that for a DMP 4310G but with one exception. Ordinarily, a DMP 4400G can participate
in networks via either an Ethernet connection or a Wi-Fi connection. However, a Wi-Fi connection by a
DMP 4400G prevents it from obtaining or using any Location Services information that Medianet might
be configured to provide.
Touchscreen Support
In this release, we introduce DMP 4310G support for touchscreen drivers.
ECDS & SDP Support
Use Cisco ECDS as the content distribution system for Cisco Digital Signs.
Use Session Description Protocol (SDP) in Cisco Digital Signs to join and play live multicast video
streams (MPEG-TS/RTP/UDP) when the multicast host is a Cisco MDE 1100.
Changes to DMS-Admin
LDAP Syntax Enforcement
This DMS-Admin release is more strict than any prior release in its enforcement of proper LDAP syntax.
Now, when you specify the “administrator DN” at Administration > Security > Authentication, you must
use syntax that conforms exactly to LDIF grammar.
•
Proper syntax:
CN=admin1,OU=Administrators,DC=example,DC=com
•
Poor syntax:
EXAMPLE\admin1
Otherwise, you will observe one of two possible results.
•
First-time LDAP configuration — When your DMM appliance already runs DMS 5.2.3 before you
ever use poor LDAP syntax here, we show you, the administrator, this error message: “Invalid
username or password.”
•
Upgraded LDAP configuration — When you use and validate poor LDAP syntax here in any earlier
DMS-Admin release, before upgrading to Cisco DMS 5.2.3, we do not repeat the validation
process. Therefore — even though we do not show an error message to anyone, including you —
LDAP users simply cannot log in.
Release Notes for Cisco Digital Media Suite 5.2.x
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21
New and Changed Information
In either case, you must correct your LDAP syntax.
Note
An LDAP expression must never include a space immediately to either side of a “=” sign. Similarly, it
must never include a space immediately to either side of an “objectClass” attribute. Otherwise,
validation fails.
New in Cisco DMS 5.2.2
The following are the key changes to Cisco DMS 5.2.2:
•
Changes to Cisco Digital Signs, page 22
•
Changes in Cisco Show and Share, page 23
Changes to Cisco Digital Signs
Cisco Digital Media Player 4310G
All-new DMP 4310G endpoints are the newest model in our versatile family of Cisco Digital Media
Players. This newest model introduces many hardware and software features that older DMP models
could not include. See http://cisco.com/go/dms/dmp/datasheets.
Cisco Medianet Support
DMP 4310G endpoints in the 5.2.2 release support some technologies of Cisco Medianet. These DMPs
know and can broadcast their own product type and model, software version, and - in some cases physical location. In turn, they can receive their IP address, VLAN assignment, and network
configuration settings automatically, in anticipation of you registering them to your DMM server. As of
this release, these DMPs do not support service discovery via DHCP or autoregistration to your
DMM server.
Digital Media Designer Best Practices Assistant
Digital Media Designer 5.2.2 introduces a “best practices” assistant. This feature analyzes your
presentation design choices and recommends ways to optimize your designs for DMP compatibility
and performance.
Improved Grouping and Management in Digital Signs
Digital Signs (formerly DMM-DSM) 5.2.2 introduces an improved user interface for DMP management
and grouping. In addition, it can detect whether Cisco LCD Professional series flat-panel displays are
turned On or Off.
Digital Media Player Remote Control Button Remapping
Digital Media Player Device Manager 5.2.2 introduces features to remap button function assignments
on a DMP remote control.
Resume Interrupted DMS-CD Deployments
Cisco DMS Content Distribution (DMS-CD) introduces a feature to turn Off the automatic resumption
of interrupted deployments. By turning these Off, you can force DMS-CD to retrieve dynamic assets
repeatedly even though their filenames and URIs are not changed. And in so doing, you cause your
DMPs to have and use the newest asset revisions known to DMS-CD.
Release Notes for Cisco Digital Media Suite 5.2.x
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New and Changed Information
RTP Streaming
This release introduces support for RTP streaming when the DMP model is 4310G.
Changes in Cisco Show and Share
For a video tour of these features, see the What’s New in Cisco Show and Share 5.2.2 video on
Cisco.com.
Anonymous Comments
Authors have the option of preventing viewers from anonymously commenting on their videos. This
option is applied on a video by video basis when the video is published. System administrators can
globally prevent viewers from anonymously commenting on videos. If anonymous comments are
prevented globally, authors cannot enable it for individual videos.
See http://tools.cisco.com/squish/216D1 for the author instructions.
See http://tools.cisco.com/squish/5e0Fe for the system administrator instructions.
Full Screen Video Playback Controls
Video player controls are now available during full screen playback. Viewers can adjust the volume,
pause and play the video, skip forward or backwards a few seconds, or skip to the beginning of the video
without leaving full screen mode.
See http://tools.cisco.com/squish/E4fb3.
Author Reports Update
A new report, Viewer Aggregation, has been added to the author reports in My Show and Share. This
report allows you to see who had been viewing your videos, the number of times they viewed each video,
and the average and total play times for each video. Additionally, the fields used to generate have been
updated to make it easier to generate the reports.
See http://tools.cisco.com/squish/CB128.
Unicode Character Support
Support for Unicode characters in video titles, video descriptions, and category names has been added
in this release.
New Themes
Administrators have three additional themes, Earth, Stone, and Grass, to choose from when customizing
the look and feel of Cisco Show and Share. The original themes, Fire and Ocean, are still available.
See http://tools.cisco.com/squish/80243.
Category Ownership Assignment
The “superuser” user now has the ability to change the owner of a category.
See http://tools.cisco.com/squish/11229.
New in Cisco DMS 5.2.1
The following are the key changes to Cisco DMS 5.2.1:
•
Private Category Removal, page 24
Release Notes for Cisco Digital Media Suite 5.2.x
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23
New and Changed Information
•
Cisco Media Experience Engine Integration, page 24
•
Active Directory Group Import, page 24
•
Certificate Import, page 24
•
Download Recorded Video, page 24
•
URL Change, page 25
•
Video Failover on the DMPs, page 25
Private Category Removal
Private categories are removed from Cisco Show and Share 5.2.1.
In Cisco Show and Share 5.2, you could assign user groups to categories to limit who could view the
video listing. The restriction applied only to viewing the list of videos within the category. The viewing
restrictions did not apply to the videos themselves. Site visitors could still see videos assigned to private
categories if they found them through some other method, such as through a search or using the tag filter.
When you upgrade to Cisco Show and Share 5.2.1, you have the option of making existing private
categories public or of removing the category. If you make a private category public, all site visitors will
be able to view the list of videos in that category. Removing the private category does not cause the
videos to be removed; the videos remain in the system and are available to site visitors. It is just the
category that lists the videos that is removed.
In both cases the videos in the category are viewable by all site visitors unless you had previously
assigned user group viewing restrictions to the videos themselves.
Cisco Media Experience Engine Integration
Administrators can configure a Cisco Media Experience Engine (MXE) to automatically transcode
videos that users upload into a common format. This allows the system to support a greater number of
video source formats and converts them to a format that is can be edited in the Cisco Show and Share
video editor.
For more information about configuring this feature, see the User Guide for Show and Share
Administration 5.2.x.
Active Directory Group Import
In Cisco DMM 5.2, administrators could import users from an Active Directory database. In Cisco DMM
5.2.1, administrators can import user groups from Active Directory.
For more information about configuring this feature, see the User Guide for Cisco Digital Media
Manager 5.2.x.
Certificate Import
Cisco DMM 5.2 and Cisco Show and Share 5.2 ship with a self-signed certificate. Because the certificate
is self-signed, users receive a security warning when they visit the site.
For Cisco Show and Share 5.2.1, administrators can import signed certificates and prevent users from
seeing the warning. Administrators cannot import signed certificates into Cisco DMM 5.2.1.
For more information about this feature, see the Administration Guide for Cisco Digital Media Suite
5.2.x Appliances.
Download Recorded Video
In Cisco Show and Share 5.2.1, you have the option of downloading video recorded directly in Show and
Share. Previously, you did not have the ability to download the recorded video.
Release Notes for Cisco Digital Media Suite 5.2.x
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Feature Support
URL Change
You can now access Cisco Show and Share without having to specify the port number in the URL. For
example, instead of typing https://show_and_share.example.com:8443, you can access the Cisco
Show and Share server by typing http://show_and_share.example.com. The browser is automatically
redirected to the correct port.
Video Failover on the DMPs
Video failover on the Cisco DMPs is now disabled by default.
New in Cisco 5.2
Cisco DMS 5.2.x delivers new and changed features in the following components:
Cisco Digital Media Manager
•
http://cisco.com/en/US/products/ps6681/products_data_sheets_list.html
Cisco Show and Share
•
http://cisco.com/en/US/products/ps6682/products_data_sheets_list.html
Cisco Digital Signs
•
http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-566198.html
Cisco Digital Media Players
•
http://cisco.com/en/US/products/ps7220/products_data_sheets_list.html
Cisco Cast
•
http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-566196.html
Feature Support
This section contains the following topics:
•
Cisco Show and Share/Cisco DMM Compatibility Matrix, page 26
•
Cisco DMP/Cisco DMM Compatibility Matrix, page 27
•
Cisco Show and Share/TelePresence Content Server Compatibility Matrix, page 29
Compatibility Matrix for Upgrading
The supported upgrade path is 5.1 to 5.2. See Upgrade Guide for Cisco Digital Media Suite 5.2.x at
http://www.cisco.com/en/US/products/ps6681/prod_installation_guides_list.html.
Release Notes for Cisco Digital Media Suite 5.2.x
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Compatibility Matrix for Upgrading
This Cisco DMS release uses the following hardware and software components:
DMM
Appliance
Chassis
Video
Video Portal
Portal Appliance
Version Chassis
DME
Software
Version
DME Model
Types
DMP
DMM-DSM Firmware
Version
Version
DMP
Model
Types
7835-H1
5.1.x
5.2.187
DME1000
5.1.x
4300G
7835-H2
7825-H2
5.1.x
7825-H3
DME1100
4305G
7835-H1
DME 2000
4400G
7835-H2
DME 2200
Cisco Show and Share/Cisco DMM Compatibility Matrix
Cisco DMS requires that the following software versions be installed respectively on a Cisco
Show and Share appliance and on the DMM appliance that controls it.
Table 1
Show and Share Release Compatibility
5.2(3)
5.2(2)
5.2(1)
5.2
5.1(1)
5.1
5.0 (3)
5.0 (2)
5.0 (1)
5.0
4.1 (0) 40
4.1
4.0
3.5(1)
This Release of...
3.5
Works with This Digital Media Manager Release
Cisco Video Portal
3.5
Y N N N N N N N N N N N N N N
3.5(1)
N Y N N N N N N N N N N N N N
4.0
N N Y N N N N N N N N N N N N
4.1
N N N Y Y N N N N N N N N N N
5.0
N N N N N Y Y N N N N N N N N
5.0(1)
N N N N N N Y Y N N N N N N N
5.0(2)
N N N N N N N Y Y N N N N N N
5.0(3)
N N N N N N N N Y N N N N N N
5.1
N N N N N N N N N Y Y N N N N
5.1(1)
N N N N N N N N N N Y N N N N
Cisco Show and Share
5.2
N N N N N N N N N N N Y N N N
5.2(1)
N N N N N N N N N N N N Y N N
5.2(2)
N N N N N N N N N N N N N Y N
5.2(3)
N N N N N N N N N N N N N N Y
Release Notes for Cisco Digital Media Suite 5.2.x
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Compatibility Matrix for Upgrading
Cisco DMP/Cisco DMM Compatibility Matrix
Cisco DMS requires that the following firmware and software versions be installed respectively on your
DMPs and on the DMM appliance that centrally manages them.
Note
•
DMP 4310G Firmware Release Compatibility
•
DMP 4305G Firmware Release Compatibility
•
DMP 4400G Firmware Release Compatibility
The DMP 4300G was discontinued and is not compatible with Cisco DMS 5.2(x). See
http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/Prod_EoL_C51-451180.html.
Table 2
DMP 4310G Firmware Release Compatibility
Works with These Separately Licensed DMM Software Modules
DMP Model and
Firmware
Cisco Digital Signs (formerly DMM-DSM)
Cisco Cast (formerly DMM-ETV)
5.2
5.2(1)
5.2(2)
5.2(3)
5.2
5.2(1)
5.2(2)
5.2(3)
Cisco Digital Media Player 4310G
Note
5.2(2)
N
N
Y
N
N
N
Y
N
5.2(3)
N
N
N
Y
N
N
N
Y
The DMP 4310G was introduced in the Cisco DMS 5.2(2) release.
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Compatibility Matrix for Upgrading
Table 3
DMP 4305G Firmware Release Compatibility
Works with These Separately Licensed DMM Software Modules
5.2(3)
5.2(2)
5.2(1)
5.2
5.1(1)
5.1
5.0 (3)
5.0 (2)
5.0(1)
5.0
5.2(3)
5.2(2)
5.2(1)
Cisco Cast (formerly DMM-ETV)
5.2
5.1(1)
5.1
5.0 (3)
5.0 (2)
5.0(1)
5.0
4.1 (0) 40
4.1
4.0
Cisco Digital Signs (formerly DMM-DSM)
DMP Model
and
Firmware
Cisco Digital Media Player 4305G
2.43
Y Y Y Y N N N N N N N N N N N N N N N N N N N
2.43(1)
Y Y Y Y N N N N N N N N N N N N N N N N N N N
5.0
N N N Y N N N N N N N N N Y N N N N N N N N N
5.0(1)
N N N N Y N N N N N N N N N Y N N N N N N N N
5.0(2)
N N N N N Y N N N N N N N N N Y N N N N N N N
5.0 (3)
N N N N N N Y N N N N N N N N N Y N N N N N N
5.1
N N N N N N N Y N N N N N N N N N Y N N N N N
5.1(1)
N N N N N N N N Y N N N N N N N N N Y N N N N
5.2
N N N N N N N N N Y N N N N N N N N N Y N N N
5.2(1)
N N N N N N N N N N Y Y N N N N N N N N Y Y N
5.2(2)
Not Available on the DMP 4305G. Works with Cisco DMM 5.2.2.
5.2(3)
N N N N N N N N N N N N Y N N N N N N N N N Y
Table 4
DMP 4400G Firmware Release Compatibility
Works with These Separately Licensed DMM Software Modules
5.2(3)
5.2(2)
5.2(1)
5.2
5.1(1)
5.1
5.0 (3)
5.0 (2)
5.0(1)
5.0
5.2(3)
5.2(2)
5.2(1)
Cisco Cast (formerly DMM-ETV)
5.2
5.1(1)
5.1
5.0 (3)
5.0 (2)
5.0(1)
5.0
4.1 (0) 40
4.1
4.0
Cisco Digital Signs (formerly DMM-DSM)
DMP Model
and
Firmware
Cisco Digital Media Player 4400G
5.0
N N N Y Y N N N N N N N N Y Y N N N N N N N N
5.0(1)
N N N Y Y N N N N N N N N Y Y Y N N N N N N N
5.0(2)
N N N N N Y N N N N N N N N N Y N N N N N N N
5.0 (3)
N N N N N N Y N N N N N N N N N Y N N N N N N
5.1
N N N N N N N Y N N N N N N N N N Y N N N N N
5.1(1)
N N N N N N N N Y N N N N N N N N N Y N N N N
5.2
N N N N N N N N N Y N N N N N N N N N Y N N N
5.2.1
N N N N N N N N N N Y Y N N N N N N N N Y Y N
Release Notes for Cisco Digital Media Suite 5.2.x
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Compatibility Matrix for Upgrading
Table 4
DMP 4400G Firmware Release Compatibility (continued)
Works with These Separately Licensed DMM Software Modules
Cisco Cast (formerly DMM-ETV)
5.2(3)
5.2(2)
5.2(1)
5.2
5.1(1)
5.1
5.0 (3)
5.0 (2)
5.0(1)
5.0
5.2(3)
5.2(2)
5.2(1)
5.2
5.1(1)
5.1
5.0 (3)
5.0 (2)
N N N N N N N N N N N N Y N N N N N N N N N Y
5.0(1)
5.2(3)
5.0
N N N N N N N N N N N Y N N N N N N N N N Y N
4.1 (0) 40
5.2(2)
4.1
4.0
Cisco Digital Signs (formerly DMM-DSM)
DMP Model
and
Firmware
Cisco Show and Share/TelePresence Content Server Compatibility Matrix
Table 5 lists compatible Content Server and Cisco Show and Share versions.
Table 5
Content Server and Show and Share Compatibility
Software version
Show and Share
5.2.11
Show and Share
5.2.2
Show and Share
5.2.3
Show and Share
5.3
Content Server 5.0
Y
Y
N
N
Content Server 5.1
Y
Y
Y
N
Content Server 5.2
N
N
Y
Y
Content Server 5.3
N
N
Y
Y
1. Content Server recordings with Joined and stacked layouts will not be scaled correctly in the
Show and Share Release 5.2.1 media player.
Release Notes for Cisco Digital Media Suite 5.2.x
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29
DMP Font Support Matrix
DMP Font Support Matrix
Cisco DMS supports...
Verdana
Vera Serif
Vera Sans Serif
Univers OTS (Arabic)
Times New Roman
MHei
(Simplified Chinese)
MHei
(Traditional Chinese)
Pheiti Medium
Lucida Sans Serif
2.42
Hei Sei Square Gothic
(Japanese)
Helvetica
DMP 4300G
Fixed
Running This DMP
Firmware Release
Arial
This Digital Media Player Model
Albany
Works with These Fonts
2.42(1)
2.43
2.43(1)
5.0
5.0 (2)
5.0(3)
5.1(0)
DMP 4305G
2.43
2.43(1)
5.0
5.0(2)
5.0(3)
5.1
DMP 4400G
5.0
5.0(1)
5.0(2)
5.0(3)
5.1
Client System Requirements
•
Digital Media Manager Requirements, page 31
•
Show and Share Requirements, page 31
Release Notes for Cisco Digital Media Suite 5.2.x
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Client System Requirements
Digital Media Manager Requirements
Note
The following requirements apply to client systems that access DMS-Admin, Cisco Digital Signs, and
Cisco Cast.
Java
For all client systems, ensure that Java Runtime Engine (JRE) 1.6.0 or later is installed. Also confirm
that it is configured to use English as its language and that it is working correctly. The JRE 1.6.0 release
is part of Java Version 6.
•
To learn exactly which JRE release you are using and to confirm that it is working correctly, go to
http://java.com/en/download/help/testvm.xml.
•
To understand the Java release naming conventions, which have changed over time, see
http://java.sun.com/javase/namechange.html.
•
To obtain the required JRE, go to http://javasoft.com, click Java SE, then download the latest
JRE version.
•
Apple maintains and distributes its own implementations of Java software for Mac OS users. See
http://support.apple.com/downloads/Java_for_Mac_OS_X_10_5_Update_1 or http://.apple.com/java.
Cisco Digital Signs and DMPDM
Table 6 lists additional client system requirements to use Cisco Digital Signs and DMPDM.
Table 6
Additional Requirements to Use Cisco Digital Signs or DMPDM
Component
Requirement
Browser
See
http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-477948_
ps6681_Products_Data_Sheet.html
Cisco Digital Signs schedule (Play
in Future) and dashboard
Digital Media Designer
Minimum supported resolution
Show and Share Requirements
Table 7 lists additional client system requirements to use Cisco Show and Share.
Table 7
Cisco Show and Share Client Requirements
Component
Requirement
Browser
See
http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-565776_ps6
682_Products_Data_Sheet.html
Adobe Flash plug-in
Windows Media plug-in
Cisco Show and Share
Administration Live Event
Module 1.0
Minimum supported resolution
Release Notes for Cisco Digital Media Suite 5.2.x
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Installation Upgrade Notes
Show and Share Reports
Table 8 lists additional client system requirements to use Show and Share Reports.
Table 8
Cisco Show and Share Reports Tool Client Requirements
Component
Requirement
Browser
Browser:
http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-565776_ps6
682_Products_Data_Sheet.html
Adobe SVG Viewer (required
only for Internet Explorer)
SVG Viewer: http://www.adobe.com/svg/viewer/install/
Installation Upgrade Notes
This section includes the following topics:
•
Installation Notes, page 32
•
Downgrade Support Notice, page 33
•
Cisco DMS 5.2 to Cisco DMS 5.2.1 Upgrade Notes, page 35
•
Cisco DMS 5.2 to Cisco DMS 5.2.1 Upgrade Notes, page 35
•
Cisco DMS 5.1 to Cisco DMS 5.2 Upgrade Notes, page 35
Installation Notes
Caution
Cisco DMS appliances do not work correctly without a DNS server.
Enter fully-qualified domain names (FQDN) and not IP addresses during setup in AAI. Otherwise, Cisco DMS cannot
operate as designed and most of its functions will fail.
Do not append a trailing dot to any FQDN during setup.
•
To maintain network security, your DMM appliances and Show and Share appliances use digital
certificates to communicate. These certificates use the DNS-resolvable hostname to identify each
appliance uniquely. Therefore, you must enter the DNS-resolvable hostname for each appliance
during setup when prompted to enter the fully-qualified domain name (FQDN) in AAI.
•
You must also configure each of your DMS appliances in AAI to point correctly to the DNS server
for your network and configure that DNS server to associate the IP addresses that your DMS
appliances use with the FQDNs that their digital certificates use.
Release Notes for Cisco Digital Media Suite 5.2.x
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Installation Upgrade Notes
Downgrade Support Notice
Caution
Never upgrade software in your production network until you validate it in your test environment.
We advise that you back up all records, reports, data, configuration settings, digital assets, and so on
before you begin any upgrade. Although your routine creation of such backups is a best practice with
any software for any platform, it is especially important in our case. Cisco DMS includes multiple
hardware platforms, whose reciprocal compatibility requires — among other things — that they all run
contemporaneous software releases. Otherwise, their features are not aligned and their data exchanges
cannot succeed.
The products that constitute Cisco DMS 5.2.1 support software downgrades to Cisco DMS 5.2.0 but not to any
earlier release. The only downgrading method that we support is reinstallation of product software from the
Cisco DMS 5.2.0 release — and only if you are licensed to run it — on Cisco equipment that we certify is compatible
with the Cisco DMS 5.2.0 release.
If you roll back to software from Cisco DMS 5.2.0, you can restore only the settings that you saved in backups from the
Cisco DMS 5.2.0 release.
•
•
•
•
•
•
•
•
•
All of your Cisco DMS products must run software and firmware from the same, one release.
Do not run Cisco DMS 5.2.1 and Cisco DMS 5.2.0 simultaneously in your network.
After a downgrade, you will lose any settings or data that you saved within Cisco DMS 5.2.1.
After a downgrade, you will lose all bug fixes that Cisco DMS 5.2.1 introduced.
After a downgrade, you will lose all security enhancements that Cisco DMS 5.2.1 introduced.
After a downgrade, you will lose all new features and capabilities that Cisco DMS 5.2.1 introduced.
Downgraded DMPs will lose their static IP address settings, reverting to DHCP.
You must erase any assets that remain in local storage on downgraded DMPs.
RSS settings and content from Cisco DMS 5.2.1 will not work in Cisco DMS 5.2.0.
Cisco DMS devices in your production network must all run contemporaneous software. Whenever they do
otherwise, you must upgrade or reinstall their software.
Cisco DMS 5.2.2 to Cisco DMS 5.2.3 Upgrade Notes
You can upgrade your Cisco DMS 5.2.2 system to Cisco DMS 5.2.3. If you are running a release earlier
than 5.2.2, you must upgrade to 5.2.2 first, and then upgrade to 5.2.3. You must have a valid Cisco DMS
5.2 license to use this upgrade.
See Upgrade Guide for Cisco Digital Media Suite Release 5.2.3 on Cisco.com.
You cannot upgrade the following hardware platforms to Cisco DMS 5.2.3. See the Cisco DMS 5.2.3
Hardware Support Notice, page 34, for more information.
•
MCS 7825-H2
•
MCS 7825-H3
•
MCS 7835-H1
•
MCS 7835-H2
Release Notes for Cisco Digital Media Suite 5.2.x
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Installation Upgrade Notes
Cisco DMS 5.2.3 Hardware Support Notice
To the Cisco Digital Media System Community:
Technology advancements in video have made tremendous progress over the past three to four years.
Enterprises are quickly adopting Cisco's digital signs and webcasting and video sharing technology and
are using it in a broader set of use cases ever imagined. As a leader in the enterprise video market, we
are continuing to develop new products and applications to provide our customers the latest integrated
solutions to easily capture, manage and share video. We appreciate your support and use of the Cisco
Digital Media System including our Digital Signs and Show and Share applications.
Our latest DMS release, v.5.2.3, is now available for our DMS customers and features a new of
enhancements, features, and new products including our DMS Failover servers. However, this release
also requires additional hardware support that is not available on previous DMS MCS-based server
appliances. Table 9 lists the MCS server products affected by this announcement.
Table 9
Server Appliance
DMS v.5.2.3 Non-Supported MCS Server Appliances
End of Sale Date
Last Date of Support
DMS Support
MCS 7825-H2
30-November-2008
30-November-2011
Up to v.5.2.2.x
MCS 7825-H3
13-March-2009
13-March-2012
Up to v.5.2.2.x
MCS 7835-H1
13-September-2007
13-September-2010
Up to v.5.2.2.x
MCS 7835-H2
13-March-2009
13-March-2012
Up to v.5.2.2.x
What does this mean to you?
The date listed in Table 9 as the End of Sale (EOS) Date refers to the last day that a select DMS MCS
server was offered for sale. The Cisco EOS policy requires that all EOS hardware products receive
software maintenance updates for a period of three years. This is known as the Last Date of Support. We
plan to offer a separate, DMS v.5.2.2.x patch release train in the 2nd half of 2011 to current customers
with the servers listed in Table 9. This patch release will provide many of the bug fixes included in our
v.5.2.3 release but will not provide any new features or support for the new DMS Failover servers.
What are your product migration options?
We strongly encourage our DMS customers with servers listed in Table 9 to migrate to our new DMS
UCS C-Series Rack-Mount servers. Migrating to these new servers will provide better application
performance and support for the new features and products available in the DMS v.5.2.3 release and
future DMS releases. Information about the DMS UCS servers can be found at:
http://cisco.com/en/US/products/ps6682/products_data_sheets_list.html.
Cisco DMS 5.2.1 to Cisco DMS 5.2.2 Upgrade Notes
You can upgrade your Cisco DMS 5.2.1 system to Cisco DMS 5.2.2. If you are running a release earlier
than 5.2.1, you must upgrade to 5.2.1 first, and then upgrade to 5.2.2. You must have a valid Cisco DMS
5.2 license to use this upgrade.
See Upgrade Guide for Cisco Digital Media Suite Release 5.2.2 on Cisco.com.
Release Notes for Cisco Digital Media Suite 5.2.x
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Important Notes
Cisco DMS 5.2 to Cisco DMS 5.2.1 Upgrade Notes
You can upgrade your Cisco DMS 5.2 system to Cisco DMS 5.2.1. If you are running a release earlier
than 5.2, you must upgrade to 5.2 first, and then upgrade to 5.2.1. You must have a valid Cisco DMS 5.2
license to use this upgrade.
See Upgrade Guide for Cisco Digital Media Suite Release 5.2.1 on Cisco.com.
Cisco DMS 5.1 to Cisco DMS 5.2 Upgrade Notes
You can upgrade from Cisco Digital Media System 5.1 to 5.2. For more information, including
requirements and procedures, see Upgrade Guide to Release 5.2.x for Cisco Digital Media Suite on
Cisco.com.
Important Notes
This section includes the following topics:
•
DMP 4310G Notice Regarding Power over Ethernet (PoE), page 35
•
Cisco DMP 4305G Compatibility, page 36
•
Low Memory Causes DMP 4305G Endpoints to Restart Automatically, page 36
•
Compatibility Limitations with Microsoft Internet Information Server (IIS), page 36
DMP 4310G Notice Regarding Power over Ethernet (PoE)
Starting in 2009, a handful of Cisco StadiumVision customers participated in a special program to
receive DMP 4310G endpoints whose hardware design was not yet utterly final. During this limited,
pre-release program, we manufactured such units under the Cisco product ID "DMP-4310G-SE-K9."
Partway through the limited release, we changed one physical component in the hardware design to
improve the Power over Ethernet (PoE) performance of a DMP 4310G.
Is even one of these statements true for you?
•
Your DMP 4310G was manufactured in or after September 2010.
•
Your DMP 4310G serial number is USI1434xxxx or greater.
•
We manufactured your DMP 4310G under the Cisco product ID "DMP-4310G-52-K9."
When even one of these statements is true, your DMP 4310G uses the improved PoE component.
Nothing further about this topic applies to you or your DMP.
Otherwise, when even one statement is false, your DMP 4310G uses the original PoE component. We
have identified a corner case in which these DMPs might not receive full PoE power. Suppose that a very
long Ethernet cable connects a DMP 4310G to a network switch from the Cisco 3560 Series. And
suppose also that the Ethernet cable length is so great that the level of PoE power becomes noticeably
diminished after traveling its full distance to the DMP. In this scenario, your DMP cannot compensate
for the degraded power because switches in the Cisco 3560 Series do not permit adjustments to the PoE
power output.
Release Notes for Cisco Digital Media Suite 5.2.x
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35
Important Notes
We recommend that you do not obtain power for such DMPs from network switches in the Cisco 3560
Series. When you must do so, then take care to use the shortest possible Ethernet cord. Alternatively, you
might use network switches from the Cisco 3750 Series, which offer configurable PoE power output.
Cisco DMP 4305G Compatibility
There is no 5.2.2 upgrade for the Cisco DMP 4305G. Cisco DMP 4305G appliances running 5.2.1
software are compatible with Cisco DMM 5.2.2.
Low Memory Causes DMP 4305G Endpoints to Restart Automatically
Rather than crashing when they run low on memory, DMPs are designed to restart automatically, which
clears their memory and causes downtime of much less than 1 minute, as opposed to the lengthy
downtime that a hard crash would cause. In the rare cases when DMPs do run out of memory and restart
automatically, SWF files are almost always responsible. The known scenarios when this can occur are
as follows.
•
The file size is greater than 500KB for your SWF file. Larger SWF files do work correctly in most
cases, but we recommend as a best practice that you should always strive to use the smallest possible
SWF files. Smaller files are far less likely to be burdensome to your DMPs.
•
Your SWF file uses bitmapped image files outside itself that have a very large file size, either
individually or collectively. Any bitmapped image files that you use in the production of a SWF file
should be small files. If a bitmapped file has a large file size, it is important for you to understand
that merely reducing the height and width of its placeholder on your canvas in Adobe Flash (or any
similar authoring tool that you might use to develop a SWF file) will not reduce the actual file size.
•
The web page that you are showing uses too many embedded SWF files.
Additionally, we recommend that you use the following guidelines when you create SWF files.
•
The resolution of the SWF can be up to 1920 x 1080 if the animations that are contained within the
SWF are small and are restricted to a 640x480 region.
•
Avoid redraw of the whole screen in your Flash animation.
•
Multiple movements on different parts of the screen cause more slowdown than a concentrated
movement.
•
The FLV recommended resolution should be 320x240.
Compatibility Limitations with Microsoft Internet Information Server (IIS)
DMPs that use firmware release 5.2 are compatible with only one version of Microsoft Internet
Information Server. That supported version is IIS 6.0 for Windows 2003 Enterprise.
If you do not have the supported IIS version but want your DMPs to retrieve assets from a webserver,
we recommend that you use Apache instead of IIS.
Release Notes for Cisco Digital Media Suite 5.2.x
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Limitations and Restrictions
Certificate Import in Cisco DMS 5.2.1
For Cisco Show and Share 5.2.1, you can import signed certificates. Before performing the certificate
import, be sure to read about the caveats in the “Open Caveats” section on page 48 and the Manage
Digital Certificates chapter of Administration Guide for Cisco Digital Media Suite 5.2.x Appliances.
Limitations and Restrictions
Review Table 10 before you begin working with Cisco DMS 5.2 components. These are known
limitations that will not be fixed in the 5.2.x release. Read the “Important Notes” section on page 35
section for additional information.
Table 10
Identifier
Limitations and Restrictions in Cisco DMS 5.2
Description
Digital Media Player
CSCtc85169
Creating a system task to turn on/off syslog service on DMP.
Workaround To turn the syslog service on, create a new system task with the request type of SET and the
request init.syslog=on&mib.save=1&mng.reboot=1. To turn the syslog service off, create a new system task
with the request type of SET and the request init.syslog=off&mib.save=1&mng.reboot=1.
CSCtc58337
PoP: need a system task to bulk configure syslog server IP on DMP.
Workaround Apply a system task to all DMPs that will be used for PoP with a request type of SET and the
request
init.syslog=on&init.syslog_collector=IP_ADDRESS_OF_THE_POP_SERVER&mib.save=1&mng.rebo
ot=1.
CSCsq29816
Errors occur on DMP 4400G and DMP 4305G endpoints when video links are configured as the startup URL.
Workaround None. Use the video URL instead.
CSCsq64982
Video stops playing on the DMP 4305G when you insert a flash drive into the USB interface.
Workaround Do not insert a flash drive when the DMP 4305G is active. Only insert the flash drive when the
DMP is idle, and then restart.
Release Notes for Cisco Digital Media Suite 5.2.x
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Limitations and Restrictions
Table 10
Limitations and Restrictions in Cisco DMS 5.2 (continued)
Identifier
Description
CSCtc80177
swf performance in 4305 is slow in DMD playlist
The swf file added as a playlist item in the DMD plays slowly on the 4305. The playback speed is noticeably
slower than it was in DMD 5.1.
This issue occurs under the following conditions:
•
DMD 5.2.1
•
Swfs in a media playlist
•
Deployed on the 4305
Workaround If possible, add the swf item as a media object, and not as an item in the media playlist. With this,
the swf file should play at a higher speed. However, you do lose the features of a playlist.
This issue is much more noticeable on swf files with continuous animation. It is advisable to use swf files
composed more of static images on the 4305. if possible, try to decrease the amount of animation used in swf
files deployed on the 4305.
CSCtd65883
4400G Wifi lose connectivity if WLAN config DHCP required enabled
Workaround Clear the DHCP request option on the access point. This prevents the access point from requiring
a DHCP ACK from the DMP client.
CSCsq62648
DMP 4305G restarts after 15 seconds when playing the emergency_animated template.
Workaround None. This template is designed for the DMP 4400G. We recommend that you do not play
content on the DMP 4305G that is specific to the DMP 4400G.
CSCtg23880
DMP 4305 can not properly display MSN webpage. The image is stretched and it is cut off on the top and left.
Workaround None.
Cisco Digital Signs
CSCtd23249
Playlists once deployed as emergency is always marked as emergency
Workaround None.
CSCso63214
When its resources are limited, a DMP 4305G endpoint resets without a splash screen and without
illuminating the red LED that should be visible through the chassis front grille because of limited resources.
Workaround Upgrade to a DMP 4400G, which is more powerful and does not exhibit this behavior.
CSCso78514
Using the local file option to add a media asset that is larger than 2G causes the upload menu to remain open
indefinitely.
Workaround None. This is a browser limitation. We recommend that you upload a file that is smaller than 2G
and that you use an external server for large files.
CSCso83562
On the Play in Future tab, scheduling monthly and yearly recurring jobs during a leap year results in
scheduling anomalies for jobs that occur during the month of February in subsequent months and years.
Workaround None.
Release Notes for Cisco Digital Media Suite 5.2.x
38
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Caveats
Table 10
Identifier
Limitations and Restrictions in Cisco DMS 5.2 (continued)
Description
CSCsw67738 After Cisco DMS Content Distribution (DMS-CD) adds or deletes files on an external USB drive that is
attached to a DMP, the DMP might mount this drive as Read-Only or might not mount it at all. Content
distribution to or from usb_2 sometimes corrupts the file system on drives from certain manufacturers. In our
testing, we have seen this on Western Digital Passport drives 0.5 percent of the time and on Maxtor drives
70 percent of the time. We have removed Maxtor from our list of supported manufacturers.
Workaround Disconnect the USB drive from your DMP and reformat the USB drive to use FAT32 as its
file system.
CSCsw89590 When you make selections in Cisco Cast to show an on-screen PIN that mobile phone users can use to
authenticate their phones for emulation of the DMP remote control, the PIN might take as long as 2 minutes
to appear on-screen.
Workaround Wait 2 minutes.
CSCtg92808
image sl/s Transition effect performance needs improvement for 4400.
Slow and choppy transition effect performance. This issue occurs under the following conditions:
•
DMD 5.2.1
•
Using transition effects in a slideshow
•
Deployed on the 4400
Workaround Use the “No effect” option for the slideshow effect.
Cisco Show and Share
—
The auto-play feature does not work after uploading video to an ECDS origin server with rtmp://xxx in the
directory root URL path.
Workaround Replace rtsp://xxx with http://xxx in the directory root URL path.
Caveats
This section contains the following topics:
•
Caveats Resolved in 5.2.3.2, page 40
•
Caveats Resolved in 5.2.3.1, page 40
•
Caveats Resolved in 5.2.3, page 40
•
Caveats Resolved in 5.2.2.3, page 42
•
Caveats Resolved in 5.2.2, page 42
•
Caveats Resolved in 5.2.1, page 43
•
Open Caveats, page 48
Release Notes for Cisco Digital Media Suite 5.2.x
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39
Caveats
Caveats Resolved in 5.2.3.2
Table 11 describes the caveats that were resolved in Cisco DMS 5.2.3.2.
Table 11
Resolved Caveats for Cisco DMS 5.2.3.2
Identifier
Description
Cisco Digital Media Player 4310G
CSCtx32864
WMV does not have audio
Caution
You must restart your DMP after you install Cisco DMS 5.2.3.2. Until you do so, this problem remains.
Caveats Resolved in 5.2.3.1
Table 12 describes the caveats that were resolved in Cisco DMS 5.2.3.1.
Table 12
Resolved Caveats for Cisco DMS 5.2.3.1
Identifier
Description
Cisco Digital Media Manager
CSCts63878
DMM privilege escalation via unlinked Admin functionality
CSCts63884
DMM information disclosure vulnerabilities
CSCtr63070
DMM security for Read-Only users
Caveats Resolved in 5.2.3
Table 13 describes the caveats that were resolved in Cisco DMS 5.2.3. Caveats listed in this table may
be present in Cisco DMS 5.2.2 and earlier.
Table 13
Resolved Caveats for Cisco DMS 5.2.3
Identifier
Description
Digital Media Suite (Cisco DMS)
CSCtd01692
IMPORTANT TLS/SSL SECURITY UPDATE
CSCtg47789
Directory Traversal vulnerability in DMM and SNS
CSCth10371
medium and high security issues in apache
CSCth29401
SnS AAI :wrong info while creating a CSR generation will req DMM pairing
CSCth53389
Certificate Import Fails If There is Extra Carriage Return in Cert
CSCti11768
Certificate files with multiple certificates do not import correctly
CSCti13027
Certificate Import: Cannot import CA cert if subject does not have CN
CSCti15713
Upgrade JVM to leverage performance and security improvements
Release Notes for Cisco Digital Media Suite 5.2.x
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Caveats
Table 13
Resolved Caveats for Cisco DMS 5.2.3
Identifier
Description
CSCti35707
DMM: Inconsistent Behavior with USERNAME length & acceptable characters
CSCtk05591
LDAP user belonging to multiple DMM groups causes "Overwrite" failure.
CSCtk31735
SNMP stops to work if "&" is used in the community string
CSCtn52806
Internal Error if Root CA Cert is Missing from CAchain
CSCtn97614
Error when validating LDAP Filter
Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)
CSCti73445
4310 Cast Plugin shows black screen in ACNS mode
CSCti89592
Preview does not work if WAAS is configured
CSCtj00652
4400: RS-232 task does not work for Cisco32N TV
CSCtj06670
Create a workaround in DMS-CD to stop recurring deployments on time.
CSCtj93328
DMS-CD deployment fails if edit a media asset through the media library
CSCtk66192
user defined system task with get_info should allow pop up.
CSCtl78866
Error 500 when deleting DMP Group with Schedules attached
CSCti80244
4400 PoP syslog does not have asset stop messages for some assets
Digital Media Player
CSCth86078
DMPs can not use proxy server with external RSS tickers
CSCtj16537
DMP 4400 becomes unreachable and needs power cycle to recover
CSCtj24614
DMPs can not play videos in WAAS mode when DMP using external proxy
CSCtk61417
OpenSSL Ciphersuite Downgrade and J-PAKE Issues
CSCtn65786
CIFS mount won't accept password with special characters
Cisco Show and Share
CSCtd77169
Video Date Added Should Be Consistent When Publishing
CSCtg82014
Publish video to all users cannot be selected
CSCtg90965
Modifying QA/ Poll/Slides attributes on draft Live Event modifies published Live Event
CSCth48820
Modifying a Video Gets Deleted as Related Video on Other Videos
CSCtk04477
Show and share stops responding under stress: DB connection leak
CSCtn20336
SNS "Share Video By "-> "Send Email" fails if Video Title has "comma"
Release Notes for Cisco Digital Media Suite 5.2.x
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Caveats
Caveats Resolved in 5.2.2.3
Table 14 describes the caveats that were resolved in Cisco DMS 5.2.2.3.
Table 14
Resolved Caveats for Cisco DMS 5.2.2.3
Identifier
Description
CSCty22538
DMP certificate expired
CSCty23792
Advanced Task > File Transfer to DMP broken after DMP cert expires
CSCty36771
Cast IP Phone does not work after DMP certificate expires
Caveats Resolved in 5.2.2
Table 15 describes the caveats that were resolved in Cisco DMS 5.2.2. Caveats listed in this table may
be present in Cisco DMS 5.2.1.
Table 15
Resolved Caveats for Cisco DMS 5.2.2
Identifier
Description
Digital Media Suite (Cisco DMS)
CSCtg50740
AAI (Sns and DMM) : Issues with Daily recurring backup (Stops Working)
CSCth75759
Slight changes to content are not noticed by DMS-CD
CSCti08453
LDAP Automatic Sync in PST always
CSCti13027
Certificate Import: Cannot import CA cert if subject does not have CN
CSCti48154
Upgrade from DMM 5.2 to DMM 5.2.1 fails on 7835-H3
CSCti55094
DMM: MXE server settings page does not load. Cannot change MXE settings.
Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)
CSCtb01145
Dynamic html not updating with ACNS integration.
CSCtg94856
Image slide show doesn't generate POP logs.
CSCth27397
SlideShow on 4305 stuck w/ fast transitions, large images, slow network
CSCth28790
Bridge image is seen during audio file.
CSCth44048
dmd sync between two play is gone after save as on original presenation
CSCti12196
4310: Not able to deploy the presenation with swf and UDP
CSCti18918
DMD freeze if user has "Content Manager" access to multiple objects
CSCti62389
Can't access media library content via DMD after access level defined
CSCti66305
get_dmp2groups_by_group_id query returns error if DMP ID is > 1000.
CSCtj05345
Cannot duplicate events for long DMP group name path
Digital Media Player
CSCtd23735
ELO touch is not sensitive enough
CSCth06490
Error Codes without any text/description
Release Notes for Cisco Digital Media Suite 5.2.x
42
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Caveats
Table 15
Resolved Caveats for Cisco DMS 5.2.2
Identifier
Description
CSCtj16002
Screen status reporting for proof-of-play is inaccurate
CSCtj30753
DMP 4400 should not have static IP address pull down for WIFI on DMPDM
Cisco Show and Share
CSCtg97579
Advanced Search - Drop Down for search by category.
CSCth09735
Full screen mode does not have any player controls
CSCth41667
Restore from FTP backup the published videos are not accessible
CSCth53509
Video scheduled for publish is not viewable to author until published.
CSCth63593
LiveEvent change access from restricted to all doesn't change permission.
CSCth74032
Multiple simultaneous live events can interfere with each other
CSCth88101
MP3 files cannot be uploaded
CSCth87931
Reporting Abuse on a comment does not reflect correct user information
CSCti08484
Index in Q&A table does not get set properly during upgrade
CSCti26012
Show and Share Refresh Causes Browser to hang.
CSCti37624
Edited Thumbnail displays incorrectly with video shorter than 3 seconds
CSCti94500
Deleting a synced slide leaves broken image links in editor and player
Caveats Resolved in 5.2.1
Table 16 describes the caveats that were resolved in Cisco DMS 5.2.1. Caveats listed in this table may
be present in Cisco DMS 5.2.
Table 16
Resolved Caveats for Cisco DMS 5.2.1
Identifier
Description
Digital Media Suite (Cisco DMS)
CSCsf22941
CLI: pwadmin user is logged out after changing the admin/pwadmin password
CSCsf25247
Csys 2533: JSP EXCEPTION ERROR - adding active related item
CSCsf31024
Text message is wrong in Syslog screen
CSCsg45123
Not able to stop the encoder when there is a scheduled event and transco
CSCsg49107
Two identical test only pull configurations for encoders
CSCsi19262
Ticker does not allow more than 254 characters
CSCsi86193
Need to re-boot the machine after changing the TimeZone via AAI
CSCsj37289
DMM Docs do not list default username/password for signage module.
CSCsv18188
Unable to Access DMM via HTTP
CSCsw41975
Email Notification : Change in Subject Field doesn't take effect
CSCsw94377
DMS Apache HTTP Server vulnerable to Request Smuggling
Release Notes for Cisco Digital Media Suite 5.2.x
OL-15756-05
43
Caveats
Table 16
Resolved Caveats for Cisco DMS 5.2.1 (continued)
Identifier
Description
CSCsw94396
DMS Apache Server vulnerable to mod_rewrite off-by-one buffer overflow
CSCsy15549
Upgrade required for open source components.
CSCsy15702
HTTP TRACE must be removed
CSCsz87543
Can list valid users without any authentication
CSCsz89834
Upload license files without authentication
CSCsz93110
Default password for testroot account
CSCta03378
Default password for Tomcat administration account
CSCta11809
DMM: User Role changes from ADMIN to READ ONLY (LDAP)
CSCtb89996
HTTP Status 404-when DMM is installed without Serial Number on MCS BIOS
CSCtc13248
dmscore context not up after upgrade
CSCtc46008
Privilege Escalation on DMM
CSCtc46024
Remote Display Unauthorized Content Injection
CSCtc46050
Potential Information Leakage within Stack Trace
CSCtc53024
DmsAdmin LDAP configuration returns admin password to browser
CSCtc72834
DMM - search does not work in user tab. It returns: Error loading data
CSCtc77984
sorting for Role don't work and also break Search function after that
CSCtd15641
Upgrade version of NTPd used with Cisco DMS
CSCtd19743
Re-sync LDAP user with Overwrite will change all user' role to Other
Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)
CSCsj72828
DMD cannot handle spaces and funky characters in filename
CSCsk41444
DMD: multi-tier playlist sync not support but DMD allow to create that
CSCsk45701
DMD: New DMD Save As to overwirte an existing DMD will save empty design
CSCsk47709
DMD: Playlist Sync not show when open an existing DMD
CSCsl54640
Six system tasks missing in DMM-DSM 4.1 after upgrade from 4.0
CSCsm61598
DSM: Screen becomes white - 2 Task are scheduled back-to-back w/o ACNS
CSCsm76536
Cannot choose a date in the publisher caledndar
CSCso24674
Scheduler Week View
CSCso39246
DMM DMP Media files can only be delted one at a time
CSCso58669
DMM marks DMP down if servlet password contains special characters
CSCso76820
DOCR1:Schedules>PlayNow advanced task version status not popup window
CSCsq05201
Video does not possition properelly with DMD for portrait design
CSCsq25765
License check fails even if license is present
CSCsq39627
DMD cannot change playlist Randomize setting on a existing presentation
CSCsq72364
Screen resolution for empty landscape template defaults to portrait
CSCsq87168
DMM-DSM: Exception when EDITING Media Asset (UI)
Release Notes for Cisco Digital Media Suite 5.2.x
44
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Caveats
Table 16
Resolved Caveats for Cisco DMS 5.2.1 (continued)
Identifier
Description
CSCsr97432
unzip file from ETV is not cleaned on DMM server
CSCsu09404
ETV schedule end but the sound is not OFF from multicast channel
CSCsu30288
DMP play a playlist with 8 jpeg files choppy from local storage
CSCsu32056
Scrolling ticker freeze during flash swf motion for Virtua template
CSCsu43970
Media Library Batch upload cannot handle filename with space in it
CSCsu81238
DMM-DSM user interface does not work with Japan Standard format
CSCsv68634
DMM-DMD: Password Issues with special characters
CSCsv73746
DMM-DMD: Issues saving PRESENTATIONS w\ SAME name as TEMPLATE
CSCsw36650
transtion between two videos in a playlist is 2-3 seconds
CSCsw63510
Full Screen Graphics do not open all at once on displays
CSCsw96540
DMM designer hangs if theyre are too many presentations saved.
CSCsx26065
DMS Digital Signs best practices not published on cisco.com.
CSCsx53256
DMM-DMD: Issues saving PRESENTATIONS w\ SAME name as TEMPLATE (Part 2)
CSCsx97974
DSM: DMD Content Chooser cannot add URL to non-video playlist
CSCsx98270
When a DMD presentation and an advanced task are scheduled to run back-to-back, playback of the
presentation does not stop when it should.
CSCsy18598
DMM-DSM: Unexpected Exception when adding a GO TO URL
CSCsy28354
Media Library default contents' date is 12/31/1969
CSCsy32837
DMM-DSM: Issue with Scheduling After Daylight Savings
CSCsy33433
Media Library not take & in the URL field
CSCsz38886
Local jpg playlist plays very slow
CSCtb84765
DMS Enterprise TV is too slow when zapping
CSCtc43435
DMM: URL Media Asset cannot use ampersand (&) symbol in an URL
CSCtc53098
DMP Password returned back to the browser
CSCtc56358
DMM-DSM: Issue with Scheduling with Irish settings on client
CSCtd92876
Image Slideshow switches to an All Media Playlist on save
CSCte42461
multiple simultaneous deployments of ETV hangs DMM server
CSCte67952
DMD: RSS will not work after upgrade to 5.2
CSCtf23768
5.2 unable to deploy presentation created in 5.1 having a URL as bkgimg
CSCtf36948
ETV Application is writting 5-6 messages in INFO mode per millisecond
CSCtf48870
DMM-5.2: Unexpected Exception when adding duplicate advanced task
CSCtf49061
DMS-5.2 Database error when underscore in used in DMP name
CSCtg18648
DMM hangs if multiple DMP's have ETV running
CSCtg33647
DSM push to DMP overwrites local DMP audio settings
CSCtg69734
DMM unable to delete a group with schedules attached.
CSCtg88940
Swf with audio content should not be used with Cast Plugin.
Release Notes for Cisco Digital Media Suite 5.2.x
OL-15756-05
45
Caveats
Table 16
Resolved Caveats for Cisco DMS 5.2.1 (continued)
Identifier
Description
Digital Media Player
CSCsh24149
Zoning application sometimes not play Flash from SD card
CSCsh27216
upgrade firmware status not updated automatically using IE
CSCsh29814
external Reset button does not restore default settings
CSCsh57008
DMP cant play video in web server port other than 80 for zoning appl
CSCsi31490
DMP: Easily exploitable root account
CSCsi31782
Video from SD, USB playback stops 5-10 sec. before file actuall ends
CSCsi91488
DMP Documentation for Transparency is Backwards
CSCsi93731
DMPDM does not give confirmation on many actions.
CSCsk33009
Need check for valid IP address on change.
CSCsk44959
DMP does not handle PMT packets greater then 188 bytes
CSCso41527
DOCR1:trun off/on DMTech TV by RS232 will change line mode to TV
CSCsq14858
DMP 4400 change MAC address to same 00:0f:44:00:00:02 after upgrade
CSCsq39957
If you play a DMD presentation on the DMP 4400G or DMP 4305G and then play a playlist, the videos will
not appear full screen because the DMD-generated application changes the video dimensions.
CSCsr47342
4300G - problem with playlist and webpage
CSCsr49869
Video performance becomes choppy on DMP 4305G endpoints while they are downloading updated RSS data
for tickers.
CSCsr90758
If you select the Flash 10 option instead of the Flash 9 option in DMPDM, DMP 4400G endpoints might
exhibit choppy playback performance when playing Shockwave Flash assets.
CSCsr97307
Show IP & Mute & VOL & unused buttons on remote mess up ETV play
CSCsu03541
Video URL does not follow http 302 redirect
CSCsu03553
DMP stop playing flash swf after 7 hours when choose flash player 10
CSCsx45397
While showing a presentation that combines Shockwave Flash (SWF) assets and video assets (unicast or
multicast streams), DMP playback of the video is choppy. This occurs only when a DMP starts, while it is
loading SWF assets into memory, and is the result of limited CPU capacity.
CSCsy01792
DMP reboot when IFMS to usb_2 if DMP has no usb_2 connected
CSCta40291
Some 4400 fail to upgrade
CSCtd01718
IMPORTANT TLS/SSL SECURITY UPDATE
CSCtd44817
Transition time is 5-7 seconds between two videos
CSCte44777
DMP reboot
CSCtf23155
DMP4305 5.2 - 1 minute playlist transition issue w/ invalid DNS
CSCtf43094
DMP doesn't redo DHCP request after it fails.
CSCtf49501
S-Video image cut off
CSCtg20444
Japanese and Cosmetica fonts not working on 4305 and 4400
CSCtg20485
Only one type of fonts are supported on 4305
CSCtg42295
Detailed documentation for DMP 4400G Wi-Fi configurations.
Release Notes for Cisco Digital Media Suite 5.2.x
46
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Caveats
Table 16
Resolved Caveats for Cisco DMS 5.2.1 (continued)
Identifier
Description
CSCtg85442
DMP: Splash Screen Display Time behavior not working as configured (5.2)
Cisco Show and Share
CSCsf25251
Csys 2534: Unable to Play Video interstitial sequence contains zero
CSCsf27269
Uploading 2 video types at the same time causes both of the fields to ge
CSCsf27274
"No preview image" does not show up in Video Portal
CSCsf27284
CLI: Any of the instance names used in the past will not reflect visuall
CSCsg92460
Video Info Link disappears
CSCsh45744
Video Portal installation will not allow 'cisco' as an instantance name
CSCso43947
Featured playlist shows video part description rather than video title.
CSCsm39595
Video Portal controls covered by ticker pane when ticker not used
CSCsu46597
Long Java error when attempting to create duplicate group in vp screen
CSCtc01509
Categories Are Only Viewable By User That Created It
CSCtc77319
Filter by user roles need to support *.
CSCtd43164
Time line shows extra one second for edited videos.
CSCtd61669
updateContentAttributes allows non authors/publishers to update tags.
CSCtd69574
SnS behavior issues when selecting "Add Related" videos
CSCtd70124
Cisco Show and Share behavior on Adding Video after expired session.
CSCtd75532
Show and share should run on port 80 instead of 8080
CSCtd80091
User is Not Able to Manage Video If Draft Is Deleted After Publishing
CSCtd92171
SnS Video PLAY\PAUSE Button behavior change
CSCtd95116
tomcat hangs during extreme load conditions
CSCtf06413
SnS: Customize Skins Supported Logo Size needs to be changed
CSCtg01655
Can't Make a Ticker Default for Future Deployments After 1st One
CSCth12458
Javascript Error Icon appears in IE7 status bar.
Cisco Digital Media Encoders
CSCsi57567
Encoder Web interface -> Save As File is not working
CSCsj20384
Not able to delete the encoders from the DMM server
CSCsk66835
DME 2000:Default Encoders Profiles Use Virtual Cable Audio Settings
CSCtf75655
DME 1100 profile missing
Release Notes for Cisco Digital Media Suite 5.2.x
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47
Caveats
Open Caveats
Table 17 describes possible unexpected behavior by Cisco DMS 5.2 components.
•
Certificate Import, page 48
•
Digital Media Suite (Cisco DMS), page 48
•
Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV), page 50
•
Digital Media Player, page 52
•
Cisco Show and Share, page 56
•
Cisco Digital Media Encoders, page 57
Table 17
Open Caveats for Cisco DMS 5.2.x
Identifier
Description
Certificate Import
CSCti04260
CA Chain verification fails when binary data present.
Symptom: Certificate import fails with message "Certificate rejected. Its subject does not match
example.company.com." or "Certificate import failed. An internal error occurred. Please contact Cisco
technical support."
Contitions: One or more certificates is not in PEM (base64-encoded ASCII) format. Certificates in PEM
format can be identified by opening them in a text editor and verifying that they begin with the text
"-----BEGIN CERTIFICATE-----" and end with the text "-----END CERTIFICATE-----".
Workaround Convert each non-PEM format certificate to PEM format or re-request all certificates from your
Certificate Authority (CA) in PEM format.
CSCti09407
DMM/SNS should support wildcard SSL certificates
Symptom: Certificate import fails with message "Certificate rejected. Its subject does not match
example.company.com."
Conditions: The identity certificate contains a wildcard in the common name (CN) portion of the subject (for
example, *.example.com).
Workaround Obtain a non-wildcard certificate from your Certificate Authority (CA) where the common name
(CN) matches exactly the hostname of the appliance.
Digital Media Suite (Cisco DMS)
CSCtd68448
User Email Syntax issues
Email addresses with special characters (eg: apostrophe symbol) are not displayed properly on the
Administrative application settings page. Such email addresses cannot be edited.
Conditions:
The email addresses specified in settings page are displayed with escaped character syntax and cannot be
edited.
Workaround Do not specify email addresses with special characters (such as apostrophe character) in
Administrative application settings page or the notification policy page.
CSCte63121
Case sensitive User login videos listed are different
Release Notes for Cisco Digital Media Suite 5.2.x
48
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Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
CSCtf97540
Cannot search for content based on “or” operator.
CSCti46445
Main page load becomes slower with increas in published videos.
CSCti94360
Show and Share does not delete local media deployed to external server
Media files are kept in the local hard drive even after they have been uploaded to an external server. This
happens when the Show and Share is configured with an external deployment location.
Workaround None.
CSCti82190
In UCS210/200 when manually change NIC setting will show error msg
CSCsq69897
SNMP walk operation does not traverse entire subtree
SNMP walk operation, performed on a subtree that contains a table, does not traverse the full tree. The
operation stops when it encounters a variable that is not implemented.
Workaround None.
CSCtg18321
Search Query returns incorrect results after a range query is applied.
CSCtc43386
DMM-VP communication is not encrypted
Unauthorized entities are able to sniff data and configuration exchanged between DMM and VP appliances.
Conditions: DMM and VP exchange signaling and data, such as when content is ingested or deployed.
Workaround To prevent this vulnerability being exploited, please place DMM and VP appliances in the same
datacenter.
CSCtc46039
Certain URL parameters must be better protected
Some of these parameters may lead to a cross site scripting (XSS) issue.
Workaround Refer to the Cisco Applied Mitigation Bulletin: Understanding Cross-Site Scripting (XSS)
Threat Vectors:
http://cisco.com/warp/public/707/cisco-amb-20060922-understanding-xss.shtml
CSCtq30219
Cannot login in federation, LDAP modes after backup and restore
Non-superusers cannot login. This happens when DMM was restored using a backup file where
authentication mode was either LDAP or Federation.
Workaround
1.
Access the superuser login URL: http://<hostname>:8080/dmsadmin/admin/login
2.
Enter superuser credentials and login
3.
Navigate to 'Security' tab
4.
Without modifying any information on this page, scroll down and click 'Update'
After a few minutes, you should see a success message. All users should now be able to login as there were
able to prior to doing restore.
Release Notes for Cisco Digital Media Suite 5.2.x
OL-15756-05
49
Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)
CSCsl97280
In an ACNS/DMS integration, if an ACNS channel is deleted while still scheduled in DMS, the DMS playlist
cannot be deleted in Cisco Digital Signs.
Workaround Create the set of the channels that are used to work with Cisco Digital Signs, and do not delete
them. To remove a channel from ACNS, complete these steps. Before deletion, remove all schedules that are
assigned to particular channel (past/current/future). Remove channel from ACNS only after you have
removed the schedules.
CSCsw35538
Cisco DMS Content Distribution (DMS-CD) features do not support nested DMP groups. DMS-CD functions
as if this group structure is flat and does not autodelete old assets from DMPs that it misunderstands to be
part of multiple DMP groups.
Workaround If local storage is full on DMPs that should receive a deployment from DMS-CD, and these
DMPs are in nested groups, use Play Now to deploy a command immediately to delete the obsolete files from
them. After this cleanup is finished, try again to provision the new assets from DMS-CD as a scheduled,
future event.
CSCsx39478
VoD playback does not stop immediately in Cisco Cast on DMP 4305G endpoints when you choose the VoD
parent folder from the menu.
Workaround None.
CSCsx94959
User role limitations do not apply to the Emergencies tab. Any Cisco Digital Signs user can use it.
Workaround Consider very carefully which Cisco Digital Signs users should have permission to work with
your schedule and manage your DMP groups. Although all of the “Play in Future” features are suspended
(for affected DMPs only) while a declared emergency is in progress, none of the “Play Now” features or
“DMP Manager” features are suspended. Therefore, it is possible for a careless user or malicious user with
sufficient permissions to start another event manually on the DMPs where an emergency message
should play.
CSCsy06650
The total file size value for a playlist is reset to “N/A.” This occurs after you switch to WAAS mode, but only
if Enterprise TV uses an asset that the playlist includes.
Workaround None.
CSCtd70004
Campaign based detailed success report does not have ID3 tag info
Workaround None.
CSCtg00220
POP content playback across midnight cause duration blank in report
Workaround None.
CSCtg48357
Some playlists that rendered well in DMD 5.1 are rendered slowly in DMD 5.2.
Workaround Use the DMD “bridging image” feature that we introduced in 5.2.1.
Release Notes for Cisco Digital Media Suite 5.2.x
50
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Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
CSCtg64423
Detail error report - start timestamps not matching with syslog
POP relies on the fact that repeat POP logs (in a playlist that has the same images rotating for example) comes
in at relatively steady intervals. In 5.2.1 if the repeat POP logs come in at different repeat intervals (for
example if one of the POP logs is missing or skipped) then the start time in the logs and the reports lose
accuracy.
CSCth58477
cannot browse EPG menu via remote under a certain scenario
Leave Cast overnight and the CH '+/-' and '^/v' take no effect any more if user tried to browse menu via remote
control under a certain scenario.
This issue occurs under the following conditions:
•
DMD 5.2.1
•
Swfs in a media playlist
•
Deployed on the 4305
Workaround Do one of the following:
CSCti60435
•
DMP4305 - manual reboot
•
DMP4400 - press Menu button to main menu and select EPG to re-visit EPG
4400/4305: Allow playlist background to display through transparent swf
SWF displays white background despite color setting
Workaround place an object of the desired color on the lowest layer of the swf to act as a background
CSCti94908
Public playlist. wrong play durn calculation when 1 asset play till end
The user interface in Cisco Digital Signs sometimes shows a mistaken estimate of 0 (zero) seconds as the full
duration of a video playlist. But even though this estimate is wrong, the error does not have any practical
consequences. Playback starts and stops as scheduled, without disruption.
This error occurs after you set any constituent video asset in the playlist to use 0 seconds as its planned
duration for playback.
A video asset whose planned duration is 0 (zero) seconds will play from beginning to end. (If you want to
skip a video instead of playing it, you must remove it from the playlist. Any playlist?s constituent nonvideo
assets must have a planned duration of at least 1 second.)
Workaround This defect is cosmetic. It does not have any consequences. There is no workaround.
Release Notes for Cisco Digital Media Suite 5.2.x
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51
Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
CSCtj48360
4310 Cast incorrectly highlight EPG if sub hour div and stay long on EPG
A DMP 4310G does not always render yellow highlighting correctly in the electronic program guide (EPG)
listings for Cisco Cast.
As you navigate through EPG program listings, yellow highlights on screen should always indicate which
listing is the current focus of your navigation. However, this highlighting can become offset from your true
focus. Before the EPG reaches this state, all of the following must be true simultaneously.
•
A DMP 4310G controls the digital sign that shows your EPG.
•
Your EPG navigation focus reaches to the outermost edge of your navigable EPG -- whether top, bottom,
left, or right.
•
You use an arrow button or other control that is not valid for your current focus.
•
The reason this control is not valid in this context is that it would move focus beyond the outermost edge.
To recover from this state, press any valid button. Alternatively, double-press the same arrow button or other
control that you previously invoked in error. The yellow highlight is then restored to your true focus.
CSCtq15140
Unable to stop Emergencies causing Play in Future to fail
Emergencies are started but cannot be stopped.
Workaround
1.
Select the DMP group showing "red" under DMM >> Digital Media Players >> Emergencies
2.
Start an emergency on that group
3.
Stop the emergency from that group
Digital Media Player
CSCsy01884
A DMP restarts unexpectedly (5 percent of the time) if video playback is in progress when you
simultaneously use a file transfer task to download assets to the DMP.
Workaround There are two methods to work around this problem. Before you use a file transfer application,
run the “Stop All Applications” system task on each affected DMP. Alternatively, you can use Cisco DMS
Content Distribution (DMS-CD) instead of the file transfer task.
CSCtc85169
Creating a system task to turn on/off syslog service on DMP
Workaround Do the following:
1.
Go to DMP page
2.
Go to Advanced Tasks > System Tasks > New System Task.
3.
Enter in the values for turn ON:
– name: turn on syslog service
– request type: set
– request: init.syslog=on&mib.save=1&mng.reboot=1
4.
Do the same for off except: init.syslog=off
Release Notes for Cisco Digital Media Suite 5.2.x
52
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Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
CSCtd64576
1 out of every 6 dmp doesn't reboot after upgrade from 5.1 or 5.2
Workaround Upgrade DMPs in batches of 5.
CSCtd97588
Everytime URL/SWF changes to load new page rss may pause then continue
The RSS pauses scrolling/fading for several seconds when a playlist transitions for some playlist items. This
issue occurs on both the 4305 and 4400.
The pause is associated with playlist transitions and scales according to playlist items. More graphic/CPU
intensive items (large images/complex webpages) cause a longer pause in the RSS ticker.
Workaround Since this issue is caused by CPU cycle being split across loading new playlist items and the
background rss ticker process, there are two possible workarounds:
CSCte64283
•
Avoid using graphics/CPU intensive playlist items. Try to use smaller images/simpler pages.
•
If using the 4400, decrease the screen resolution through the DMP-DM. Since DMD presentations are
scaled to screen size, there should not be a noticeable visual change in the presentation. However, when
the flash display resolution is lower, RSS-tickers should process faster and the pauses will be less
pronounced.
Two swfs in default presentation is not seen on dmp.
This problem occurs on 4305 because it does not support PNG and certain SWF file formats. The templates
contain either unsupported PNG or SWF that are not showing up on 4305. This is a hardware limitation issue
and should be moved to documentation.
This issue occurs under the following conditions:
- DMD 5.2.1
- Using PNG in a presentation for 4305
- Using certain unsupported SWF files that require ActionScript 3 or Flash 8+
Workaround Avoid using PNGs of any kind. Convert them to progressive JPEG or non-animated GIFs. Avoid
using Flash content created with ActionScript 3 or that requires Flash 8+.
CSCte72627
4400 slide show performance is bad when images are in full screen mode.
Workaround None. Removing transitions can improve performance.
CSCtf85167
DMD with www.cisco.com will reboot 4305 in every 6 min.
DMP 4305 reboots while playing certain swf content of DMD presentations. The flash animations on certain
URLs do not play when the DMP is pointed to it using the DMPDM
This issue occurs under the following conditions:
•
DMD 5.2.1
•
URLs containing certain swfs (such as www.cisco.com) or certain Swfs (published for Flash version 8
or higher) in a playlist
•
Deployed on the 4305
Workaround None. Identify and remove the unsupported content.
Release Notes for Cisco Digital Media Suite 5.2.x
OL-15756-05
53
Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
CSCtg51336
4305:black and background color when transtionfrom video to video.
Workaround Use a bridging image between videos.
CSCtg97013
Running a slide show on 4305 rebooteds after 6 hours
A slideshow running on the 4305 reboots after 6-8 hours.
Conditions:
The issues occur in the following conditions:
•
DMD 5.2.1
•
DMP 4305
•
Images in slideshow
•
Video failover enabled
Workaround We have found that the reboot issue can be resolved by disabling the video failover option. This
option has also been turned off by default on the DMP. Users can also use an image playlist with a preload
time instead of an image slideshow.
CSCtg99679
4400/4305: swf/html added as a media object doesn't generate pop log
Swf or image items added as a media object doesn't generate a proof of play log.
Workaround There is no workaround. This feature was not implemented
CSCth10635
Starting and stopping DMP presentations take longer then 5.1.
Starting and stopping DMD presentations takes several seconds longer in 5.2.1 than in 5.1
Conditions:
•
DMD 5.2.1 presentations
•
Deployed on the 4305 or 4400
Workaround Use a public playlist instead of a DMD presentation as it is implemented completely in
JavaScript as apposed to using the Flash player.
CSCth29783
DMP DVI to HDMI loses connection to display for second
In some cases, on the DMP 4305 connected to a display using a DVI to HDMI connection the DMP loses
connection to the display for a split second causing the display to black screen for a short time.
Workaround Cisco displays do not exhibit this behavior. Use a Cisco display. Otherwise, try lowering the
resolution on the display.
CSCth38840
4310: HDMI compatibility with Sony KDL-26M4000
CSCth46283
4305 reboots due to public playlist
CSCth79287
DMP 4305 RS232 has problems with contrast, tint, and sharpnes for DMTECH
ON the DMP 4305, when you connect it to a DMTech display and enable RS232, the 3 commands contrast,
tint, and sharpness, are not working properly. Contrast and tint always get marked as having values of 100 no
matter what you set them to and tint is set to 6. The 4400 works properly.
CSCti33508
4310: ERROR PoP log not sent for unsupported content s.a html
Release Notes for Cisco Digital Media Suite 5.2.x
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Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
CSCti3445
4310 Cast Plugin shows black screen in ACNS mode
Cast Plugin does not load in a presentation when ACNS mode is enabled on DMP 4310.
This issue occurs under the following conditions:
•
DMD 5.2.2
•
A presentation with Cast Plugin
•
Deployed on DMP 4310
To reproduce:
1.
Create a presentation from DMD consisting of Cast Plugin
2.
Go to Settings->Media Delivery and setup ACNS
3.
Go to Schedules->PLay in Future and Publish a job with the presentation you created to DMPs (I give a
minimum of 10 minutes for content to download to ACNS server)
4.
When the job pushes to DMP check the DMP screen
A black screen is seen in the place where Cast Plugin should have been visible.
Workaround None.
CSCtj01894
4310: dmd playing img slide show /all media and rss reboot in 2.5 days.
A DMD presentation playing an image slideshow, an all-media playlist and rss ticker reboots in 2.5 days, on
the DMP 4310.
This issue occurs when the following conditions are satisfied:
•
DMD 5.2.2
•
Presentation contains an image slideshow, an all-media playlist playing certain video content and a rss
ticker.
•
Deployed on DMP 4310
Certain video with High bitrate RTSP videos (> 18 Mbps) can cause high CPU usage. If this happens for
extended period of time, the watchdog service on the DMP might think the DMP is frozen.
Workaround Several workarounds include:
1.
Use h264 encoded videos for RTSP, since these use less bandwidth
2.
Increase the watchdog mibs to:
3.
watchdog.update_interval
T_LONG
30
watchdog.reboot_interval
T_LONG
3000
Manually disable the watchdog service vie sysmng shell or :7777 interface.
set_param?mng.command=stop+watchdog
CSCtj16524
Unable to edit presentation created in 5.1 after upgrade to 5.2.2
Workaround None.
Release Notes for Cisco Digital Media Suite 5.2.x
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Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
CSCtj31811
Slide show transition will slow down the SWF in All media and rss
A slide show transitioning to the next image may cause any concurrently playing swf and/or RSS feed to slow
down.
•
DMD 5.2.2
•
Slide show is present with animated transitions
•
RSS feed and/or all-media playlist containing a swf item playing simultaneously
•
Deployed on the 4310
Workaround Use the "No-effect" transition option for the slide show object.
CSCti70732
4310: SWF reaching max memory sometimes don't restart successfully
SWF playback stops momentarily when the main processor in a DMP 4310G exhausts its reserved memory
capacity to render a SWF.
The playback is stopped just long enough to clear DMP memory. Then, the DMP restarts SWF playback
automatically. However, this process fails on rare occasions. When it fails on a DMP where failover is
enabled, Flash failover occurs. But when it failes while failover is disabled, the DMP 4310G does not play
anything.
To prevent this behavior, you might use a greater variety of SWF assets for your digital signs or edit your
playback schedule.
Workaround To work around this problem, set the DMP failover URL to load the same SWF.
CSCtk01158
4400: RSS part flickering ticker when upgraded to 5.2.1
On-screen rendering of an RSS feed shows artifacts.
The RSS feed scrolls quickly inside a SWF file, which your DMP plays as part of a DMD presentation or
plays from DMPDM.
Workaround Use a slower scrolling speed to reduce the number of visible artifacts.
CSCtq04838
DMD presentation deployed to DMP usb_2 stops playing after DMP reboot
DMM/DMP running 5.2.x and DMD playlist with 6 non-DMD playlists embeded (each non-DMD playlist
containing 50 mpeg videos) with the presentation deployed to play locally from DMP usb_2 (USB Key).
Workaround This issue does not happen on DMM/DMP 5.1 using the older Java DMD to create the
presentation.
Cisco Show and Share
CSCtd26207
Times always the same between published, draft, approved versions.
Publish a video. Manage the video and save as draft. Edit the draft and save it again. Timestamp is the same
as the published video.
Workaround None.
CSCtf66323
Adding multiple tags to Published video lists only one row of tag.
Workaround None.
Release Notes for Cisco Digital Media Suite 5.2.x
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Caveats
Table 17
Open Caveats for Cisco DMS 5.2.x (continued)
Identifier
Description
CSCtg01990
Edited videos appear to break when deleted between keyframes.
Workaround None.
CSCtg21084
Streaming server needs to be able to stream at multiple/high bitrates.
Large (high bitrate) files may appear to not work properly. This is due to network bandwidth. Attempting the
same operations on a computer connected via an ethernet (wired) connection will not have the same issues.
Workaround None.
CSCtq02159
Second Level Categories are not alphabetically/numerically sorted
Workaround None.
Cisco Digital Media Encoders
CSCsx80200
The factory-default video settings are not optimized on DMEs, and encoded video might be too bright.
Workaround Modify the settings until you are satisfied with the result.
CSCtg10269
DME2200 Have Audio Selection UnChecked for New WME Profiles.
When you create a new Windows Media Encoder profile using the ViewCast SCX application or web
interface, the checkbox to select the Audio Source in the New Encoder profile defaults to blank. It should
default to checked.
Additionally, the Audio Source selections are grayed out. Audio is not encoded with this new WME profile
until you select the Audio Source box. None of the standard profiles, or profiles built with CODECs other
than Windows Media Encoder, are affected.
The problem occurs because an extra file was added to the Cisco DME 2200 image.
Workaround Download and apply the RemoveATTFixforDME2200.zip patch from the Cisco.com software
center. Follow the instructions that come with the patch. You need to log into Cisco.com to access the
software.
CSCtg63778
Text field is missing after upgrade from 5.1 - 5.2. In 5.1, create a presentation with text, video, and non-video.
After the upgrade text field is missing.
Workaround None.
Release Notes for Cisco Digital Media Suite 5.2.x
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57
Updates and Errata for Printed Documentation
Updates and Errata for Printed Documentation
Online-only documents on Cisco.com for Cisco DMS are updated as needed, and we recommend that
you check Cisco.com regularly for updates.
This section describes errors and omissions in the printed documentation for Cisco DMS 5.1.x, which
were corrected in subsequent printings.
•
Getting Started Guide for Cisco Digital Media Players (78-19212-02), page 58
•
Remote Control Quick Start Guide for Cisco Digital Media Players, page 58
•
Mounting Kit Assembly Guide for Cisco Digital Media Players, page 58
•
Quick Start Guide for Cisco Digital Media Player (4305G and 4400G), page 59
Getting Started Guide for Cisco Digital Media Players (78-19212-02)
Did your DMP ship with a printed copy of Getting Started Guide for Cisco Digital Media Players
(78-19212-02), whose front-cover revision date is November 8, 2010?
If so, your printed copy contains errors about IP address configuration. It states that DMPDM settings
on a DMP 4400G can cause your DMP to use a static IP address on a wireless network. However, we
removed this option from DMPDM, where DHCP is now the only described address assignment method
for wireless client DMPs.
Tip
You can still assign a static IP address to a DMP 4400G. Simply do so from your wireless access point.
Remote Control Quick Start Guide for Cisco Digital Media Players
In some printings, the “Requirements and Limitations” section states incorrectly that the “Cisco Digital
Media Player (DMP) 4400G devices, and 4305G devices after July 2008, ship with a remote control.”
The remote control is an optional item that you must purchase separately.
Mounting Kit Assembly Guide for Cisco Digital Media Players
In some printings, Cisco product numbers are wrong for mount kits.
•
Any use of “69-1802-01” is incorrect. The correct part number is “DMP-PRCASE-4305-S1.”
•
Any use of “69-1803-01” is incorrect. The correct part number is “DMP-PRCASE-4400-S1.”
Release Notes for Cisco Digital Media Suite 5.2.x
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Obtaining Documentation, Obtaining Support, and Security Guidelines
Quick Start Guide for Cisco Digital Media Player (4305G and 4400G)
Some printings of these two guides contain identical errors:
•
Quick Start Guide for Cisco Digital Media Player 4305G
•
Quick Start Guide for Cisco Digital Media Player 4400G
The errors are as follows:
•
The Concepts text on page 3 mentions “protective case” accessories for DMPs, which discourage
tampering and prevent theft. The accessory category was renamed after these guides were printed.
The category name is now “mount kit.”
•
Also because the accessory category was renamed, the topic “Learning About the Protective Case
for DMPs” became invalidated in multiple ways after these guides were printed:
– The topic heading should say “Learning About the Mounting Kit for DMPs.”
– The topic text mischaracterizes the title for mount kit assembly documentation. The correct title
is Mounting Kit Assembly Guide for Cisco Digital Media Players.
•
Any use of “69-1802-01” is incorrect. The correct part number is “DMP-PRCASE-4305-S1.”
•
Any use of “69-1803-01” is incorrect. The correct part number is “DMP-PRCASE-4400-S1.”
Related Documentation
For a list of all Cisco DMS product documentation, see the Guide to Documentation for the
Cisco Digital Media System at the following URL:
http://cisco.com/en/US/products/ps6681/products_documentation_roadmaps_list.html
Obtaining Documentation, Obtaining Support, and
Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback,
security guidelines, and also recommended aliases and general Cisco documents, see the monthly
What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical
documentation, at:
http://cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of
Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The
use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and
figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional
and coincidental.
© 2002 – 2014 Cisco Systems, Inc. All rights reserved.
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Obtaining Documentation, Obtaining Support, and Security Guidelines
Release Notes for Cisco Digital Media Suite 5.2.x
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