Download the YX560Y SOHO User Guide at
strongest signal (up high or outside) and at least 3 feet away from any metal. To get
the maximum benefit, you will want to take special care in pointing the antenna in the
direction of the best signal for your wireless service provider.
zBoost Base Unit
Power Supply
Setup Overview
User Guide available
Base Unit Antenna
To mount antenna to a pole: Attach bracket end of antenna to pole as
pictured. Use U-Bolt to secure bracket to pole and fasten.
To mount antenna to a flat surface: Attach bracket end of antenna to flat
surface using provided screws. Use of the Saddle and U-Bolt are not necessary
for this option.
SECOND: Place the zBoost Base Unit where you want to create a Cell Zone .
Connect the Base Unit Antenna to the Base Unit and place it where you need signal.
For the widest possible signal area, position the Base Unit near the middle of a room.
You may also mount it on an interior wall by first removing the silver bracket,
screwing the bracket to a wall (screws not provided) then snapping the base unit
back in place keeping the Base Antenna vertical. This Base Unit uses an
omni-directional antenna that delivers signal in a circular pattern around the
Signal Antenna &
Mounting Hardware
Coax Cable
RG-6, 50 ft
Designed for consumers, zBoost cell phone signal boosters extend a Cell Zone
for multiple users and all devices operating on 800MHz frequency bands - except
those using Nextel/iDEN or 4G. zBoost boosts signal up to 6500 square feet,
making it perfect for your home or office.
Before installing, please note the following important factors in determining your
zBoost performance:
• At least 15 vertical feet is needed between the Signal Antenna (receives the
outside signal) and the Base Antenna (rebroadcasts the signal indoors). Separation
less than 15 vertical feet will result in decreased performance. (see illustration below).
Keep the Signal Antenna at least 3 feet above any metal.
Boost voice and data transmission and increase call clarity in 4 easy steps:
FIRST: Mount the Signal Antenna. Choose a location for the Signal Antenna
using your cell phone to determine the area of strongest signal. The coverage
your zBoost provides is largely determined by the quality of signal received by the
Signal Antenna.
FOURTH: Connect the zBoost Base Unit to the provided power supply and
plug into a power outlet. When your zBoost system is in place and fully
connected, walk throughout your home or office and verify that you are able to
reliably place calls. If the signal strength has improved, your zBoost is working.
Remember, coverage varies based on outdoor signal level, building construction,
and antenna placement. Coverage in adjoining rooms (next to, above, or below) will
be reduced by walls and ceiling/floors.
Upon initial power up, a solid GREEN LED should appear indicating normal
conditions. If a RED light appears, adjustments may be needed to optimize
performance. If you find the increased signal coverage is acceptable, however, no
additional adjustments are needed. See LED Indicator section for more information.
Should you desire to improve coverage, you may:
• Relocate the Signal Antenna in order to capture a better signal–higher is better.
• Increase the distance between the Base Unit Antenna and the Signal Antenna.
• Purchase an upgrade antenna available at
The zBoost system requires at least 15 feet of vertical separation between the Base
Unit and the Signal Antenna. Generally, increasing this distance (up to 40 feet) will
increase the performance and decreasing the distance will limit zBoost performance.
Keep the Base Unit off the floor and at least 3 feet away from other cords, metal
objects or other wireless devices such as wireless routers or wireless access points.
zBoost performs best when there are no obstructions between the zBoost Base Unit
and your mobile device.
THIRD: Run the provided coaxial cable between the Base Unit and Signal
Antenna. Use the provided 50 feet of RG-6 coaxial cable to connect the Signal
Antenna and the Base Unit. Should you need additional cable length, 15 foot
extensions (Part #: YX030-15w) are available at Please note:
Cable longer than 65 feet is not recommended.
Signal Antenna
At Initial Power Up Only
Normal condition at power up.
Slowly Alternating
zBoost is working, but at reduced performance and coverage due to
“non-ideal” setup. Increase the distance between antenna and
amplifier to achieve maximum performance and coverage.
Fast Flashing RED
Indicates insufficient distance between the antenna and the amplifier.
The amplifier is operating at significantly reduced coverage.
Solid RED
System is receiving signals from either the mobile device or the base
station transceiver which are too strong for proper operation.
Fast Alternating
followed by no light
The amplifier is disabled.
Cell Tower
15’ of vertical
After Initial Power Up
15 ft
Maximum Performance
Minimum Performance
Choose one of the above options for placement of the Signal Antenna keeping
in mind that if your best signal is one bar, your coverage will be limited to one
small room.
To maximize signal coverage, place the Signal Antenna where you find the
*Note: An 8 inch window entry cable may be needed for this option . It is available for purchase at (Part #: YX030-08W)
Coaxial Cable
Base Unit Antenna
Power Supply
zBoost Base Unit
Normal condition
Solid RED
System is receiving signals from either the mobile device or the base
station transceiver which are too strong for proper operation.
Unplug your system and re-orient the Signal Antenna and/or Base
Unit to reduce excessive signal. If LED remains RED after
reconnecting power, contact customer support at 1-800-871-1612.
System Gain
Band Supported
Antenna: Signal
Antenna: Base Unit
Both PCS and CEL Frequencies
Network Format
Wall Supply Input; Voltage
Power Consumption
System Certifications
Base Unit Size and Weight
Operating Conditions (Base & Power)
Coverage (open areas)
PCS Frequency
1850 - 1990 MHz
ALL: A,D,B,E,F & C
N/A *
1 dBi Whip
CEL Frequency
824 - 894 MHz
67 dB
ALL: A,B, A’ & B’
11 dBi Yagi; F-type male
1 dBi Whip
100-240VAC 50-60 Hz ; 5.0VDC
3W standby; 7W max signal - 2.0A Max
L, FCC Parts 15 & 24 (PCS), FCC Parts 15 & 22 (CEL), Industry Canada
5” x 7” x 1.25” – 9 oz.
Indoor Use Only, 5° to 40° C (40° to 105° F)
up to 6500 sq. ft.
* YX560Y is designed to support 800MHz/CEL and thus does not include a 1900MHz/PCS Signal Antenna. To include PCS coverage, the
addition of a YX023-PCS Signal Antenna and YX015D Signal Combiner is required.
Handles all PCS or CEL protocols and included multiple patented and patent pending technologies to provide low-cost coverage while continually
adapting to signal to prevent interference and remain transparent to the wireless network. Provides an indicator if the antennas are positioned
improperly, but will NOT suffer damage of interfere with the Carrier Network.
FCC Information
Warning: Changes or modifications to this device not expressly approved by Wi-Ex could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be
co-located or operating in conjunction with any other antenna or transmitter. In accordance with FCC requirements of human exposure to
radiofrequency fields, the radiating element (antenna) shall be installed such that a minimum separation distance of 20cm (8in) is
maintained from all persons.
Industry Canada Regulations
Canada IC: 5544A-YX545PCSCL2
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject
to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
RF Exposure:
The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are
present, the rating would have to be reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent
band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular
or PCS coverage, must be obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry
Canada document CPC 2-1-05, Section 6.1 available or viewable at:
Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements
d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce
dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.
Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signaux
porteurs sont présents, l’évaluation devrait être réduite de 3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer
des interférences adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction
de gain et non par un atténuateur à la sortie du dispositif.
Wi-Ex warrants every Wi-Ex product to be free from defects in material and workmanship under normal use for the warranty periods of 2
Who Is Covered?
You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and
the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person
receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee. This warranty does NOT
extend to commercial users.
What is Covered?
Warranty coverage begins the day you purchase the product. For two years from the original date, the Wi-Ex Cell Phone Signal Booster
will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by Wi-Ex) if it
becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the
cost of shipping to the location designated by Wi-Ex. If Wi-Ex cannot reasonably repair or replace the unit then Wi-Ex may, at its sole
discretion, refund the price you paid for the product or the price of the unit. All products, including replacement products, are covered only
for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.
What is Excluded?
Your warranty does NOT cover:
• Labor charges for set up of the unit.
• Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of Wi-Ex.
• Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential
damages, so the above exclusion may not apply to you.
• Any modifications or other changes to the product, including but not limited to software or hardware modifications in any way other
than as expressly authorized by Wi-Ex will void this limited warranty.
• Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products damaged by these modifications.
Make sure you keep…
Please keep your sales receipt or other document showing proof of purchase. Attach it to this Setup Overview and keep both nearby.
Also, keep the original box and packing material in case you need to return your product.
Before requesting repair service…
Please review the BASE UNIT LED INDICATORS section listed in this overview - This may save you a call.
To get warranty service…
Warranty service will be provided by Wi-Ex. If you believe you need service for your unit, contact Wi-Ex at 1-800-871-1612 or A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be
returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you
complete shipping details. Do not return products to Wi-Ex without a Return Authorization Number (RMA).
Reminder: Record the model and serial number found on the product below:
Model #:
Serial #:
Purchase Date:
The zBoost SOHO YX560Y User Guide and additional product information is
available at
For questions or assistance, contact Wi-Ex customer service at 1-800-871-1612
or email
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