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CH A P T E R
4
Configuring CTRS Administration Software
October 2011
The following sections describe settings in the System Configuration pages for the Cisco TelePresence
Recording Server (CTRS). System Configuration is divided into the following areas:
•
Logging Into the Administrative Interface, page 4-2
•
Left Navigation of the Administrative User Interface, page 4-2
•
Access Management, page 4-3
•
Alert Management, page 4-9
•
Application Settings, page 4-10
•
Backup Settings, page 4-12
•
Cisco Show and Share, page 4-21
•
CTS-Manager, page 4-25
•
Email Server, page 4-26
•
Interface Failover, page 4-27
•
LDAP Configuration, page 4-28
•
Security Settings, page 4-32
•
Software Upgrades, page 4-32
•
System Settings, page 4-34
•
Unified CM, page 4-46
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Logging Into the Administrative Interface
Logging Into the Administrative Interface
To log in to the CTRS administrative interface, do the following:
Step 1
Open a supported web browser.
Step 2
In the address bar, enter https://CTRS_URL/admin.
Note
Step 3
You must add /admin to the CTRS URL to get to the administrative user interface. If you enter
the CTRS URL without appending /admin, you go to the Cisco TelePresence Video Portal.
Enter your username and password.
For more information about the initial installation of CTRS, including setting the administrator
username and password for the first time, see Chapter 3, “Installing CTRS Administration Software.”
Left Navigation of the Administrative User Interface
You can access any of the Configure pages from the left navigation in the CTRS user interface (see
Figure 4-1):
Figure 4-1
Configure—Left Navigation
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Access Management
Access Management
Use the fields under Access Management to define CTRS administrators and to provide access to the
Cisco TelePresence Video Portal. Access Management is divided into two tabs:
•
Administrative Portal, page 4-3
•
End-User Portal, page 4-6
Administrative Portal
In Access Management, click the Administrative Portal tab to display or configure CTRS
administrative roles (see Figure 4-2).
Figure 4-2
Configure > Access Management—Administrative Portal
Access to task menus within CTRS Administrative software is dependent on defined administrative
roles. CTRS administration software recognizes three different administrative roles:
•
Administrator: Administrators have the authority to perform all tasks associated with configuring,
administering, monitoring and troubleshooting CTRS.
•
Content Manager: Content Managers primarily are responsible for managing activities associated
with recording. They can only access CTRS Recording Management and System Status windows.
•
Diagnostic Technician: Diagnostic Technicians have the authority to perform CTRS monitoring
and troubleshooting tasks. They can only access CTRS Troubleshooting and Monitoring windows.
Administrative Portal initially displays a table providing the following information about
already-defined administrative users as described in Table 4-1:
Table 4-1
Administrative Portal Table Field Descriptions
Field
Description
User-Name
User-name of a specific CTRS user.
Administrator
Administrators have the authority to perform all tasks associated
with CTRS. Administrators have access to all menus in CTRS
Administration software. A green check in this field indicates that
the selected user has been designated as an administrator.
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Access Management
Table 4-1
Administrative Portal Table Field Descriptions
Field
Description
Content Manager
Content managers are responsible for managing activities
associated with recording. They can only access CTRS Recording
Management and System Status windows. A green check in this
field indicates that the selected user has been designated as a
content manager.
Diagnostic Technician
Diagnostic Technicians have the authority to perform CTRS
monitoring and troubleshooting tasks. Diagnostic Technicians have
access to the Troubleshooting and Monitoring windows in CTRS
Administration software. A green check in this field indicates that
the selected user has been designated as a diagnostic technician.
•
To delete one of the defined administrators, click the radio button to the left of the table entry, and
then click Delete.
•
To define a new administrator, click New.
•
To edit one of the defined administrators, click the radio button to the left of the table entry, and then
click Edit.
Creating a New Administrative User
When you click New, a dialog box appears (see Figure 4-3).
Figure 4-3
Configure > Access Management—Administrative Portal (New)
Enter settings as described in Table 4-2.
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Access Management
Table 4-2
New Access Management Settings
Field or Button
Setting
User Name
Username identifying a defined role as selected from the Role field.
A username must be at least 5 characters, but not more than
64 characters in length. The username must contain letters
and numbers, but it cannot contain special characters, except
for the underscore character. Letters can be uppercase and
lowercase.
Note
The username cannot be all numbers.
The following usernames are not allowed: apache, daemon,
nobody, operator, and shutdown.
Password
Password for the username indicated in the User name field.
Passwords must be at least 6 characters, but not more than 64
characters.
Note
Verify Password
Re-enter the password defined for this user.
Email Address
Email address for this defined user.
Role
Defines a specific user role. In CTRS Administration software, there
are three possible roles, each with specific levels of administrative
access:
•
Administrator: Administrators have access to all pages and
configuration tasks in CTRS Administration software.
•
Content Manager: Content managers are responsible for
managing activities associated with recording. They can only
access CTRS Recording Management and System Status
windows.
•
Diagnostic Technician: Diagnostic Technicians have access only
to Monitoring and Troubleshooting windows and one task
(system restart) in CTRS Administration software.
Note
A single user can have more than one role.
Click the appropriate radio button(s).
Note
•
To register new or modified settings, click Apply.
•
To close the window, click Close.
When you add a new administrative user, the CTRS does not validate that administrative user against
LDAP. When you add a user, the CTRS ensures that the user exists in LDAP.
Editing a Defined Administrative User
When you click the radio button for a particular administrative user and then click Edit, a dialog box
appears. Enter settings as described in Table 4-3.
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Table 4-3
Edit Administrative User Settings
Field or Button
Setting
User Name
(View only.) Administrative user’s user name.
Password
Click this option to change the password for a defined user.
Note
Email Address
Passwords must be at least 6 characters, but not more than 64
characters in length.
Email address for this defined user.
•
To register new or modified settings, click Save.
•
To close the window, click Close.
End-User Portal
Note
You should configure LDAP servers before you create users for the user portal. To configure LDAP
servers, go to System Configuration > LDAP Configuration.
In Access Management, click the End-user Portal tab to display or configure users of the user portal
(see Figure 4-4).
Figure 4-4
Configure > Access Management—Cisco TelePresence Video Portal
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Access Management
When you click the End-user Portal tab, you see a list of users with access to the Cisco TelePresence
Video Portal using an IP phone, Cisco TelePresence 12” device, or through a web browser.
•
To sort the list of users by Email Address, Last Name, or First Name, click the respective column
header in the Configure > Access Management page, End-user Portal tab.
•
To delete a user, click the radio button next to the user email address. Then click Delete. All
recordings that belong to this user are deleted from the CTRS.
•
To edit the settings for a user, click the radio button next to the user email address. Then click Edit.
After you modify settings, click Save.
•
To create a new user, click New.
Creating a New User or Modifying Settings for an Existing User
When you click New or Edit, a dialog box appears (see Figure 4-5).
Figure 4-5
Configure > Access Management—End-user Portal (New or Edit)
Enter settings as described in Table 4-4.
Table 4-4
User Settings
Field or Button
Setting
Email Address
Email address of the user.
PIN
Personal identification number for the user.
Note
A PIN must be 6 numbers. Sequential numbers in the PIN
must be nonrepeating.
Verify PIN
Re-enter the PIN.
First Name
First name of the user. (This field is not editable, and only appears
when editing an existing user account.)
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Table 4-4
Note
User Settings (continued)
Field or Button
Setting
Last Name
Last name of the user. (This field is not editable, and only appears
when editing an existing user account.)
Time Zone
Time zone in which the user resides.
Observe DST
Whether or not the user’s time zone observes Daylight Savings Time.
Language (Locale)
The language spoken by the user.
Show Presentation When
Connected
Click Yes to display a presentation on a device (for example, a
laptop) that is connected to the VGA input or to display a
presentation on a document camera. With this setting enabled, the
user sees the presentation on the recording screen.
Always See Yourself on
Screen
Click Yes to display the user in the recording screen. If you click No,
the camera records the user, but the user does not appear in the screen
during recording.
Record Presentation
Click Yes to include the presentation in the video.
Use Count Down Timer
Click Yes to use the 5-second count-down timer. If you click No, the
camera begins recording as soon as the user taps Record on the IP
phone interface.
Session Timeout
Choose how much time must elapse before the IP phone or Cisco
Touch 12 device times out because of inactivity.
•
To save the settings for a new user, click Apply. To save settings for an existing user, click Save.
•
To close the dialog box without saving the settings, click Close.
The CTRS administrator does not have to create user accounts and PINs. Users can create their own
accounts and PINs to access the browser-based Cisco TelePresence Video Portal. When users create
accounts, they automatically appear in the user list in the End-user Portal tab in the CTRS administrative
UI (see Figure 4-4).
To learn how to create their own accounts, users should read the “Creating and Viewing Recordings with
the Cisco TelePresence Recording Server” chapter in the Cisco TelePresence System User Guide:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_6/userguide/cts1_8_ug.html
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Alert Management
Alert Management
Click Alert Management in the left menu to display or configure alert management settings (see
Figure 4-6).
Figure 4-6
Configure > Alert Management
Use the Alert Management page to define the CTRS disk threshold at which export data (either transfer
to archive servers or data deletion) will be sent to the users and the email addresses to which these alerts
will be sent. Enter settings as described in Table 4-5
Note
To see current disk utilization for media storage, go to Troubleshoot > Hardware Status.
Table 4-5
Alert Management Settings
Field or Button
Setting
Disk Threshold Percentage Enter a percentage. When the disk space reaches this threshold,
CTRS sends an alert to the those listed in the Email Addresses field.
80% is the default.
Email Addresses
Enter email addresses. Recipients receive an email when the disk
threshold reaches the percentage that is specified in the Disk
Threshold Percentage field.
Note
If you want to add more than one email address, press the
Enter key after you add each address.
•
To register new or modified settings, click Apply.
•
To restore default settings, click Reset.
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Application Settings
Application Settings
Click Application Settings in the left menu to display or modify application settings (see Figure 4-7).
Figure 4-7
Configure > Application Settings
Application Settings allow you to define general CTRS recording settings (see Table 4-6).
Table 4-6
Application Settings
Field or Button
Setting
User Portal
Click Enable to make the Cisco TelePresence Video Portal available
to users; click Disable to make the portal unavailable. The portal is
a browser-based interface containing recordings that were made by
or shared with a user. The portal also contains public videos.
Recording Default Settings
Resolution
Resolution of the CTRS recordings. Options are HD and CIF.
Note
By default, both HD and CIF are selected.
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Table 4-6
Application Settings (continued)
Field or Button
HD
Setting
High Definition. Click checkbox to choose.
Note
CTRS can generate two recording files. The file called
“xxx_ts.mp4” is for playback on an endpoint. The file called
“xxx_lo.mp4” is for playback in the browser-based
Cisco TelePresence Video Portal.
If you uncheck the HD checkbox, the CTRS does not
generate the file for playback on an endpoint.
CIF
Common Intermediate Format (CIF). Click checkbox to choose.
Note
CTRS can generate two recording files. The file called
“xxx_ts.mp4” is for playback on an endpoint. The file called
“xxx_lo.mp4” is for playback in the browser-based
Cisco TelePresence Video Portal.
If you uncheck the CIF checkbox, the CTRS does not
generate the file for playback in the browser-based
Cisco TelePresence Video Portal.
Quality
Defines the recording quality. Choices are:
•
Highest Details, Best Motion: 1080p
•
Highest Details, Better Motion: 1080p
•
Highest Details, Good Motion: 1080p
•
High Detail, Best Motion: 720p
•
High Detail, Better Motion: 720p
•
High Detail, Good Motion: 720p
•
High Detail, Limited Motion: 720P (Lite)
Highlight option to choose. Default value is Highest Detail, Best
Motion: 1080p.
If the CTS is in 720p Lite mode, the CTRS generates only the HD
version of the recording, not the CIF version. Used for playback on
an endpoint, the HD version filename includes “ts” (xxx_ts.mp4).
Maximum Simultaneous Connections
Recording/Replay
Defines the number of simultaneous recording and replaying
sessions that can occur. Range is from 1 to 24. Default is 24.
Select locales for users who create or view videos
Available and Selected
locales
By default, English (United States) is the selected as well as the
default locale. The Available and Selected windows allow you to
select more locales that are available to users who create videos
using Studio Mode and Event Recording and view videos using the
Cisco TelePresence Video Portal.
Note
Currently, language packs are not yet available on
Cisco.com, so more locales cannot be selected.
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Backup Settings
Table 4-6
Application Settings (continued)
Field or Button
Local Settings
Setting
Locale
Displays each selected locale.
Default
Indicates which of the selected locales is the default.
Number of Users
Displays the number of users that have access to the
Cisco TelePresence Video Portal. For information on managing
access to the portal, see the “End-User Portal” section on page 4-6.
•
To register new or modified settings, click Apply.
•
To restore the original settings, click Reset.
Backup Settings
Backup Settings consist of the following tabs:
•
Archive Servers, page 4-12
•
Backup and Restore, page 4-15
•
Export Media Files, page 4-18
•
Import Media Files, page 4-20
Archive Servers
In Backup Settings, click the Archive Servers tab to display or configure archive servers (see
Figure 4-8).
Figure 4-8
Configure > Backup Settings—Archive Servers
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The Archive Servers tab displays a table providing the following information about previously defined
archive servers:
Table 4-7
Archive Servers Table Field Descriptions
Field
Description
Host
Defined host name of the archive server.
Nickname
Defined alias of the archive server.
Note
In the CTRS Administration software, the nickname value
is frequently used to identify the archive server.
Connection
Web protocol through which this archive server is reached.
Port
Port number over which this archive server is reached and is
dependent on the connection type.
User
FTP and SFTP usernames and passwords.
Remote Path
Defines the directory on the FTP or SFTP server where CTRS files
are stored.
•
To display a defined number of table rows, click the down arrow next to Rows per page. Highlight
and choose predetermined amounts.
•
If the number of entries exceeds the Rows per Page value, click First to view the entries listed on
the first page, Next to view the next page in sequence, Previous to view the preceding page, and
Last to view the last page.
•
To delete one of the defined archive servers, check the box to the left of the table entry, and then
click Delete.
•
To test whether your defined FTP or SFTP username, password and path are valid, check the box to
the left of the table entry and then click Test Connection. If the connection is valid, CTRS displays
a text box stating that the connection is valid. If the connection is not valid, CTRS displays a text
box describing what part of the connection process failed.
•
To edit one of the defined archive servers, check the box to the left of the table entry. Then click
Edit. A dialog box appears (see Figure 4-9).
•
To define a new server, click New. A dialog box appears (see Figure 4-9).
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Figure 4-9
Configure > Backup Settings—Archive Servers (New or Edit)
When you click Edit or New, CTRS administration software takes you to the Storage Management
dialog box, as described in Table 4-8. Use this dialog box to edit existing archive server settings or to
define new archive servers.
Table 4-8
Storage Management Configuration Field Descriptions
Field
Description
Host
Enter the host name of the archive server.
Nickname
Enter the nickname of the archive server. This nickname is used to
identify the archive server throughout CTRS.
Connection
Click the appropriate radio button to define the connection through
which this archive server is reached. Choices are File Transfer
Protocol (FTP) and Secure File Transfer Protocol (SFTP).
Port
Enter the protocol-specific port number over which this server is
reached.
User
Enter the FTP or SFTP username.
Password
Enter the password for FTP or SFTP.
Storage Path
Enter the directory on the FTP or SFTP server where CTRS files are
stored.
•
To register new or modified settings, click Apply.
•
To close this window and return to the Archive Servers list, click Close.
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Backup and Restore
In Backup Settings, click the Backup/Restore tab to display or configure settings for backup or system
restoration (see Figure 4-10). From this tab, you can also perform a system backup or restoration.
Figure 4-10
Configure > Backup Settings—Backup/Restore
The System Backup and Restore window is divided into two sections:
•
Backup Database and Configuration Files (top part of the window)
•
Restore Database and Configuration Files (bottom part of the window)
To schedule a system backup:
Step 1
In Schedule, click the Change button to set the backup schedule. In the dialog box that appears, set the
backup start time and frequency. Click OK to apply.
Step 2
Choose the content to be backed up from the Backup drop-down list. Options are Configuration data
and Full system data. Full system data includes configuration files, videos, and video metadata.
Step 3
Choose the archive server where the data will be stored from the To drop-down list.
Step 4
Click Save Backup Settings. The contents of the CTRS database will be sent to the indicated server on
the defined day(s) at the scheduled time.
Note
The CTRS saves only the current system backup settings. The CTRS does not save previous backup
settings.
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Backup Settings
To perform an immediate system backup:
•
Click Backup Now. The CTRS content is sent to the indicated archive server.
Backup database fields are described in Table 4-9.
Table 4-9
Back Up Database and Configuration Files Field Descriptions
Field
Description
Schedule Daily at <time>
This field shows the time (U.S. Pacific time zone, twenty-four hour
format) when automatic backups are scheduled to occur.
To change the time scheduled for the automatic backup, click
Change. From the Change window:
Backup
To
•
Start Time: Choose the hour and minute (U.S. Pacific time
zone, twenty-four hour format) from the drop-down menu for
the scheduled backup.
•
Frequency: Resend every: Defines the frequency of the
backup. Click the appropriate radio button to choose Daily or
Weekly backups; if you click Weekly, also choose the days of
the week on which you want the backup to occur.
•
Click OK to apply your changes, or Cancel to cancel your new
changes.
Define the content that you want to backup. Click the down arrow
to view choices; highlight choice to select. Choices are:
•
Configuration data
•
Full system data
Indicates the already defined archive server on which you want to
store the backup content.
To restore the CTRS database:
Step 1
Choose the CTRS database content that you want to restore from the Restore drop-down menu. Options
are Configuration data and Full system data. Full system data includes configuration files, videos, and
video metadata
Step 2
Choose the archive server (where the content you want to restore is saved) from the From drop-down
menu. If you need to add a new archive server to the list, click Add Server. CTRS takes you to the
Archive Server: Storage Management window to add a new server.
Step 3
After you have chosen the appropriate archive server, click Show to display the databases available to
be used to restore the CTRS database.
•
To display a defined number of table rows, click the down arrow next to Rows per page. Click to
highlight and choose predetermined amounts.
•
If the number of files exceeds the Rows per Page value, click First to view the files listed on the first
page, Next to view the next page in sequence, Previous to view the preceding page, and Last to view
the last page.
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Step 4
Caution
Step 5
Click the radio button to the left of the appropriate database file.
Ensure that the database file that you want to restore was created successfully. Restoring a database file
that was created during a failed backup will cause the CTRS to become corrupted, requiring
re-installation of the CTRS Administrative software.
Click Restore Now. CTRS content is retrieved from the indicated archive server and loaded on the
CTRS.
Restore task fields are described in Table 4-10.
Table 4-10
Restore Database and Configuration Files Field Descriptions
Field
Description
Restore
Choose the content that you want to restore on this CTRS. Click the
down arrow to view choices; highlight the choice to select: Options
are:
•
Configuration data
•
Full system data
From
Indicates the already-defined archive server from which you want to
retrieve content. Click the down arrow to view archive server
choices; highlight the choice to select.
Add Server
To add a new archive server to the list, click Add Server. CTRS
takes you to the Archive Server: Storage Management window to
add a new server.
Show
Click Show to display the backed-up content available for restore.
Name
Data file to be used for restoring content. Click the radio button to
the left of Name to choose it.
Size
Size of the data file in bytes.
Creation Time
Date and time that the data file was created.
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Export Media Files
In Backup Settings, click the Export Media Files tab to display or configure settings to export media
files (see Figure 4-11).
Figure 4-11
Configure > Backup Settings—Export Media Files
Use the Export Media Files tab to configure when CTRS transfers CTRS media data to a specified
archive server. Export Media Files fields are described in Table 4-11.
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Table 4-11
Export Media Files Field Descriptions
Field
Schedule <frequency> at
<start_time>
Description
Check this box if you want to export CTRS data on a scheduled
basis. This field shows the time in 24-hour format when automatic
data exports are scheduled to occur. U.S Pacific time is the default.
Click Preferences in the top right corner of the user interface to
change the time zone.
To change the time scheduled for the automatic data export, click
Change. From the Change window:
•
Start Time: Choose the hour and minute in 24-hour format
from the drop-down menus
•
Frequency: Defines the frequency of the export. Click the
appropriate radio button to choose Daily or Weekly export. If
you choose Weekly, also choose the days of the week on which
you want the export to occur.
•
Click OK to apply your changes or Cancel to cancel your new
changes.
Condition
Condition lets you establish additional rules governing the data that
is transferred.
When media is older than
(days):
Action
Enter the number of days for the minimum age of the exported data.
Valid values are 0–90 days. The default is 60 days.
Export Media Files
Check this box if you want CTRS to export this data to an archive
server.
To a Server:
Select the archive server where the data will be stored. Click the
arrow to display a drop-down list of available archive servers.
Delete
Check this box if you want CTRS to delete the specified data.
Before deletion, email
video owner every day for
(days):
CTRS sends an e-mail to the owner of the video (the person who
created it) every day before the deletion date for the number of days
that you specify. This e-mail notification advises the owner to
download a copy of the video if desired.
Defines whether CTRS exports the data to an archive server, deletes
the data, or both.
•
To register new or modified settings, click Submit.
•
To restore the values that were last submitted, click Reset.
For example, in the Schedule field, you click the Change button. For Start Time, you choose 23:45, and
for Frequency, you choose Daily. In the Media is older than field, you enter 60. As the Action to be taken
daily at 23:45, you check the Export box and specify a server to which the CTRS will export videos that
are older than 60 days. You also check Delete, and in the Notify video owner field, you enter 10.
With this configuration, daily at 23:45, CTRS exports each video that is older than 60 days to the
specified server. CTRS also marks for deletion each video that it exported. For the next ten days, CTRS
marks the status of the video as “Delete Pending” (CTRS displays the status of each video in the list in
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Recordings Management > Completed Recordings). CTRS also sends an e-mail notification to the video
owner to alert the owner of the upcoming deletion. This notification is sent every day for ten days. At
the end of the ten-day period, the video is deleted from CTRS.
Import Media Files
In Backup Settings, click the Import Media Files tab to display or configure settings to import media
files (see Figure 4-12).
Figure 4-12
Configure > Backup Settings—Import Media Files
The Import Media Files tab lets you choose data files from a list of defined archive servers to be imported
into the CTRS database.
To import media files:
Step 1
Click the down arrow to the right of Import From to display the list of available archive servers;
highlight to select.
Step 2
After you have selected the appropriate archive server, click Show to display the files available to be
imported.
•
To display a defined number of table rows, click the down arrow next to Rows per page. Click to
highlight and select predetermined amounts.
•
If the number of files exceeds the Rows per Page value, click First to view the files listed on the first
page, Next to view the next page in sequence, Previous to view the preceding page, and Last to view
the last page.
•
To refresh the list of files displayed, click Refresh.
Step 3
Check the box to the left of the file to choose it. To choose all files listed, check the box in the upper left
of the table.
Step 4
Click Import Files.
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Cisco Show and Share
Cisco Show and Share
You can configure a connection between a CTRS running version 1.8 and a Cisco Show and Share server
running version 5.2.2 or 5.2.3. After the connection is established, Cisco Show and Share can be used
for uploading, managing, sharing, and viewing video and audio content in your enterprise network.
To configure a connection between a CTRS and a Cisco Show and Share server, you will need:
•
The superuser account credentials—The CTRS requires superuser access to the Cisco Show and
Share server in order to upload media files.
•
The Cisco Show and Share server security certificate—The CTRS uses the installed Cisco Show and
Share server certificate to establish a trusted, secure connection between the CTRS and the Cisco
Show and Share server. The Cisco Show and Share server security certificate file can be obtained
from the Cisco Show and Share server administrator.
For information about downloading and installing the Cisco Show and Share server security
certificate, see the “Installing the Cisco Show and Share Server Security Certificate on the CTRS”
section on page 4-23.
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Cisco Show and Share
Configuring the CTRS UI for Cisco Show and Share
Click Cisco Show and Share in the left menu to display or modify server settings (see Figure 4-13).
Figure 4-13
Configure > Cisco Show and Share
Use the Cisco Show and Share page to define the Show and Share server that CTRS uses as a video
portal. Fields in the Cisco Show and Share page are described in Table 4-12.
Table 4-12
Cisco Show and Share Field Descriptions
Field or Button
Setting
Hostname
Enter the hostname of the Cisco Show and Share server.
Username
Enter the server superuser username. Contact the Cisco Show and
Share server administrator for this information.
Password
Enter the server superuser password. Contact the Cisco Show and
Share server administrator for this information
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Cisco Show and Share
Table 4-12
Cisco Show and Share Field Descriptions
Field or Button
Setting
Enabled
Click Yes to enable connection to the server. Click No to disable
connection.
Test Connection
Click Test Connection after entering the Show and Share hostname,
username, and password.
Send users an email when
their video is successfully
uploaded
Click Yes or No.
DMM User Name LDAP
Attribute
The default setting of this field is sAMAccountName, which should
work for most organizations.
Note
Users always receive emails when their videos do not upload.
To understand the circumstances under which you might need to
change the default, see the “Understanding the DMM User Name
LDAP Attribute Field” section on page 4-23.
API Version (same as Show The default setting of this field is 5.2.2. If the Cisco Show and Share
and Share Version)
server is running version 5.2.3, you must change the setting of this
field accordingly.
•
To register new or modified settings, click Apply.
•
To restore default settings, click Reset.
Understanding the DMM User Name LDAP Attribute Field
The DMM User Name LDAP Attribute field maps to the LDAP attribute specified in the Login User
Name field of the Digital Media Manager (DMM), which manages Cisco Show and Share. This mapping
ensures that the CTRS associates the correct username to a video while it is being uploaded to the Cisco
Show and Share server. If the username is incorrect, the video will not be saved to the correct user
account on the Cisco Show and Share server.
You need to change the default setting if your organization does not use the values of the LDAP
samAccountName attribute as the source for the Cisco Show and Share usernames. Instead, your
organization might use the values of another LDAP attribute or have created a customized LDAP
attribute.
If one of these scenarios applies to your organization, contact the Show and Share administrator to get
the LDAP attribute specified in the Login User Name field of the DMM, then enter the attribute in the
DMM “Login User Name Attribute” field of the Cisco Show and Share page in the CTRS Administrative
UI.
Installing the Cisco Show and Share Server Security Certificate on the CTRS
Once you have obtained the Cisco Show and Share server security certificate file from the Cisco Show
and Share server administrator, perform the following steps to install it on the CTRS:
Step 1
Click Security Settings in the left menu.
Step 2
Click Install. The Certificate Upload window displays, as shown in Figure 4-14.
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Cisco Show and Share
Figure 4-14
Configure > Security Settings
Step 3
If the Browser Security field is set to anything other than Unsecure, click the Unsecure radio button in
the Browser Security field. Remember your previous setting, you will need to return this field to that
setting after installing the security certificate.
Step 4
Click Install...
The Install Security Certificate Dialog Box appears.
Figure 4-15
Install Digital Security Certificate Dialog Box
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CTS-Manager
Step 5
Upload the Cisco Show and Share security certificate file to the CTRS by completing the following
steps:
a.
Select the Inter-Device Security radio button.
b.
From the Unit drop-down list, select CTM-trust (this is the default value).
c.
From the Category drop-down list, select TRUST (this is the default value).
d.
Click the Browse button.
e.
Navigate to the folder in which you stored the Cisco Show and Share security certificate file, and
choose that file.
f.
Click Install.
The Cisco Show and Share security certificate file installs on the CTRS.
Step 6
If you changed the Browser Security field setting in Step 3, click the appropriate radio button in the
Browser Security field to return your Browser Security setting to the previous setting.
CTS-Manager
Note
The CTS-Manager page appears only for the CTRS application on a Cisco TelePresence Commercial
Express platform.
Use the parameters in CTS-Manager to register a CTS-Manager in the CTRS admin interface.
Parameters are described in Table 4-13.
Table 4-13
CTS-Manager Registration in CTRS
Field or Button
Setting
Description
Description of the CTRS. This description of the CTRS appears in
the CTS-Man administrative interface in the Bridges and Servers list.
Time Zone
Time zone of the CTRS.
User
Administrative username of the CTS-Manager.
Password
Administrative password of the CTS-Manager.
Host
Hostname of the CTS-Manager.
•
To register new or modified settings, select Apply.
•
To restore the original settings, select Reset.
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Email Server
Email Server
Click Email Server in the left menu to display or modify e-mail server settings (see Figure 4-16).
Figure 4-16
Configure > Email Server
Use the Email Server page to define the e-mail server that CTRS uses to send out alerts and video
attachments. Fields in the Email Server page are described in Table 4-14.
Table 4-14
Email Server Field Descriptions
Field or Button
Setting
Protocol
View only. Email protocol.
Connection
Click the Non-Secure or the Secure radio button.
If the SMTP server requires a secure connection, select Secure.
Host
Enter the hostname of the email server.
Port
Enter the port number associated with the email server.
SMTP User Name
Username of SMTP admin.
Password
Password of SMTP admin.
•
To register new or modified settings, click Apply.
•
To restore default settings, click Reset.
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Interface Failover
Interface Failover
Click Interface Failover in the left menu to display or modify failover settings for Ethernet adapters
(see Figure 4-17).
Figure 4-17
Configure > Interface Failover
When enabled, the secondary adapter handles all network traffic if the primary adapter or its connection
fails.
To enable interface failover:
Step 1
Make sure that the primary Ethernet adapter (Ethernet interface 0) is connected to the network and that
its static IP address and gateway parameters were correctly configured during system installation.
Step 2
Connect the secondary Ethernet cable (Ethernet interface 1) to a network switch. The connection port
can be on the same switch as Ethernet interface 0 or on a different switch, but both Ethernet interface 0
and Ethernet interface 1 must be on the same gateway.
Step 3
From the Interface Failover window, click the Enable button, then click Apply.
Note
If both network interfaces are not available or active, you cannot enable interface failover. If the
Enable and Disable radio buttons are dimmed, check the connectivity of the interfaces.
To disable interface failover:
Step 1
With no active meetings in progress, click the Disable button.
Step 2
Click Apply. Your network adapters will be configured and restarted and the interface failover disabled.
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LDAP Configuration
LDAP Configuration
Click LDAP Configuration in the left menu to display or modify the Lightweight Directory Access
Protocol (LDAP) configuration (see Figure 4-18).
Figure 4-18
Configure > LDAP Server
Use the LDAP Server page to assign and make changes to designated LDAP servers to be used with
CTRS.
When you first open the LDAP Configuration window, CTRS displays a table listing all of the
already-defined LDAP servers. LDAP table fields are described in Table 4-15.
Table 4-15
LDAP Configuration Table Field Descriptions
Field or Button
Setting
Hostname
Hostname of the LDAP server.
Username
Username for LDAP administration
Default context
Default naming context for the domain name, identifying the top
entry in the local directory hierarchy.
•
To refresh the list of available LDAP servers, click Refresh.
•
To delete one of the LDAP servers, check the box to the left of the table entry, and then click Delete.
•
To edit one of the definitions for an LDAP server, check the box to the left of the table entry, and
then click Edit.
•
To define a new LDAP server, click New.
When you click Edit or New, CTRS administration software takes you to the New LDAP Server
configuration dialog box (see Figure 4-19), as described in Table 4-16. Use this dialog box to edit
existing archive server settings or to define new archive servers.
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LDAP Configuration
Figure 4-19
System Configuration > LDAP Configuration (New or Edit)
Table 4-16
New or Edit LDAP Configuration Table Field Descriptions
Field or Button
Setting
Host
Enter the hostname of the LDAP server.
Bind Method
Click the appropriate radio button to choose the binding method. For
CTRS, options are Secure and Normal.
Port
•
Secure—Secure SSL connection requires the Distinguished
Encoding Rules (DER) Certificate for the LDAP server.
•
Normal—CTS-Manager communicates with the Microsoft
Exchange or IBM Domino server in cleartext using HTTP.
Enter the appropriate port number depending on the bind method
selected. For Normal bind mode, the port setting is 389. For Secure
bind mode, the port setting is 636. In cases where deployments
consist of multiple LDAP Directory Servers, this port should be
configured with 3268, which is the Global Catalog port.
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LDAP Configuration
Table 4-16
New or Edit LDAP Configuration Table Field Descriptions
Field or Button
Setting
Deployment Type
Defines the LDAP server type. Options are Active Directory and
Domino. Click the appropriate radio button.
When Active directory is selected and the Exchange box is checked,
the Active Directory is partnered with Exchange. This partnering
means that a user account on the Active Directory server has an
e-mail mapping attribute value that is prepended with SMTP.
If the checkbox is unchecked, the CTRS does not prepend.
By default, the Exchange box is checked.
Default Context
Enter the default naming context for the distinguished name (DN),
identifying the top entry in the local directory hierarchy. For a list of
domain names, click Fetch DNs. Choose the context from the
drop-down list.
User Name
The username used to authenticate to the LDAP server. This must be
in the LDAP fully qualified domain name (FQDN) format. Example:
cn=administrator,cn=users,dc=<mydomain>,dc=com)
To append the DN, click Append default context.
Password
Enter the password to access the LDAP server.
Certificate
The name of the LDAP certificate. This is needed only if you are
using the Secure Bind Mode. Click Upload to upload the appropriate
security certificate.
Default Email Domain
Enter the LDAP email domain. If this LDAP server is set as the
default email server, then users logging into the Cisco TelePresence
Video Portal do not need to append their email domain information
to their username.
Connection Pool Size
Note
You can enter a Default Email Domain for only the default
LDAP server.
Note
The CTRS only validates that the default email domain is a
valid email domain. Clicking the Test Connection button
validates that the CTRS can connect to the LDAP server, not
to the email server specified in the Default Email Domain
field.
The number of concurrent connections used by the CTRS server to
retrieve data from the LDAP server. This is primarily used for
optimizing the server's access to the LDAP server.
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LDAP Configuration
Table 4-16
New or Edit LDAP Configuration Table Field Descriptions
Field or Button
Setting
User Containers
The containers from which queries are performed to retrieve user
objects. More than one user container or user object can be specified.
The Cisco Telepresence server uses the values entered to search
through the containers in sequence to retrieve user and meeting room
information from the Directory Server. Additionally, these
containers are used to retrieve user information for authentication.
To append the default context, check the Append default context
box next to the user container field.
Note
Email Mapping Attribute
If you have a LDAP peer domain configured you'll need to
specify any user containers and context. For example,
“cn=users,dc=domain2,dc=com.” When specifying the
container and context information for your peer domain, DO
NOT check the Append default context box.
Enter the LDAP server tag (proxyAddresses) for mapping email
addresses.
Note
You can enter an Email Mapping Attribute for only the
default LDAP server.
•
To test the connection between CTRS and the LDAP server, click Test Connection. If the
connection is valid, CTRS displays a text box stating that the connection is valid. If the connection
is not valid, CTRS displays a text box describing what part of the connection process failed.
•
To register new or modified settings, click Apply.
•
To restore default settings, click Reset.
•
To exit without applying changes, click Close.
Configuring Multiple Domains in an LDAP Forest
To configure multiple domains in an LDAP forest, you must configure all subsequent domains as user
containers in the first domain’s LDAP configuration page.
For example, you have these two servers:
• LDAP server 1: corporate-cor1
Default context: DC=cor1, DC=com
User container: cn=users, DC=cor1, DC=com
•
LDAP server 2: corporate-cor2
Default context: DC=cor2, DC=com
User container: cn=users, DC=cor2, DC=com
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Security Settings
For CTRS, you must configure LDAP server 1 to include LDAP server 2’s user containers. In the
configuration page for LDAP server 1, in the User Containers fields, you would enter the following, each
in its own field:
Note
•
cn=users, DC=cor1, DC=com
•
cn=users, DC=cor2, DC=com
Users in subsequent domains must sign in to the CTRS with their username and domain
name—[email protected]
Security Settings
The CTRS supports these security types:
•
Inter-device—Secures communication between Cisco TelePresence devices, which include the
CTRS, Cisco TelePresence Manager (CTS-Manager), and Cisco TelePresence Multipoint Switch
(CTMS).
•
Browser—Secures communication between the CTRS web server and the browser through which
you access the CTRS Administrative UI. Browser security eliminates website security certificate
warnings, which you receive if your web server is not secure.
You can set up either inter-device security or browser security on a CTRS, but not both at the same time.
For information on how to set up inter-device and browser security, see the Cisco TelePresence Security
Solutions for Release 1.8, which you can access at this location:
http://www.cisco.com/en/US/docs/telepresence/security_solutions/1_8/CTSS.html
Software Upgrades
Click Software Upgrades in the left menu to display, switch, or upgrade software versions (see
Figure 4-20).
Figure 4-20
Configure > Software Upgrade
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Software Upgrades
There are two functions to assist you in maintaining the system software, as follows:
•
Switch Version: The hard drive on the server on which CTRS is installed is partitioned into two
areas. Each area can contain a system image. Switch Version allows you to switch the location of
two stored versions of the system software.
•
Upgrade Software: CTRS provides a patch file for upgrading system software. The Cisco-supplied
patch file can be stored on a CD-ROM or a Secure FTP (SFTP) host network. A wizard displays
dialog boxes to prompt you through the process.
To switch software versions:
•
Click the Switch Version button.
The system will swap the software versions and reboot.
The active partition in the server hard drive contains the active system image. The software versions that
are loaded will be displayed in the Active Version and Inactive Version fields.
To upgrade software:
Step 1
To start the software upgrade process, click the Upgrade Software button.
The Source Selection dialog box appears.
If you need to stop the software installation, click the Cancel button when the button is active.
Step 2
Click the CD-ROM or Network radio button to choose the location of the patch file.
If you chose CD-ROM, click Next to go to the File Selection window.
If you chose Network, provide the hostname, login username, password, and the path to the patch file.
By default, port 22 is used to access the server; supply the correct port number, if required. Click Next
to go to the File Selection window.
Step 3
At the File Selection window, choose the file to load by clicking its radio button. Then click Next.
Step 4
The Patch File Preparation window appears. Watch this window to monitor the progress of the file
download. Buttons will be inactive until the patch file is loaded.
Once the file is loaded, the window displays a Confirmation message.
The software wizard displays the software versions that are installed and provides radio buttons so you
can choose to switch the newly loaded software to the active partition.
Step 5
Click Yes or No to make your choice. Then click Next to finish the software upgrade task.
The install wizard displays a dialog window that logs the progress of the update.
Step 6
When the log indicates that the files have been switched, click Finish to complete this task.
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System Settings
System Settings
System Settings are initially configured during CTRS Administration software set up. Use the System
Settings to make changes to these initial settings. System Settings consists of the following configuration
areas:
•
IP Settings, page 4-34
•
NTP Settings, page 4-36
•
QoS, page 4-37
•
SNMP, page 4-41
•
Restart or Shutdown CTRS, page 4-46
IP Settings
In System Settings, click the IP tab to display or configure IP settings (see Figure 4-21).
Figure 4-21
Configure > System Settings—IP
Some of the settings displayed on the IP tab are configured during initial installation of the CTRS
administration software. The following fields are configurable on this tab:
•
Domain Name
•
Primary DNS
•
Secondary DNS
•
IP Address
•
Subnet Mark
•
Default Gateway
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Table 4-17
IP Settings
Field or Button
Setting
MAC Address
View only. MAC address of the MCU device on which the CTRS is
located.
Hostname
View only. Hostname configured for the MCU device on which the
CTRS is located.
Domain Name
Domain name in which the MCU device on which the CTRS is
located.
Primary DNS
IP address of the primary DNS for the MCU device on which the
CTRS is located.
Secondary DNS
IP address of the secondary DNS for the MCU device on which the
CTRS is located.
Ethernet Card
View only. Ethernet card being used on the MCU server to connect
to the network.
IP Address
IP address of the Cisco TelePresence Recording Server.
Note
After changing the IP address, close your browser window,
then log into CTRS again using your new IP address.
Subnet Mask
Subnet mask of the Cisco TelePresence Multipoint Switch.
Default Gateway
Default gateway IP address for the Cisco TelePresence Multipoint
Switch.
•
To register new or modified settings, click Apply.
•
To restore the original settings, click Reset.
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System Settings
NTP Settings
In System Settings, click the NTP tab to display or configure Network Time Protocol (NTP) servers (see
Figure 4-22).
Figure 4-22
Configure > System Settings—NTP
NTP is used to synchronize the clocks on Cisco IP telephony servers with an external network time
server that uses NTP.
Click the NTP Setting tab in the System Settings window to list the configured IP address of the NTP
servers.
Table 4-18
NTP Settings
Field or Button
Setting
NTP Server 1-5
IP address of the NTP server. To add an NTP server to the
configuration, type the IP address in an NTP Server field. To change
an NTP server in the configuration, highlight and delete the IP
address in the NTP Server field and type in the new address.
•
To register new or modified settings, click Apply.
•
To restore the original settings, click Reset.
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System Settings
QoS
In System Settings, click the QoS tab to display or configure quality of service (QoS) settings (see
Figure 4-23).
Figure 4-23
Configure > System Settings—QoS
QoS values define the traffic marking values used for network queuing for CTRS. Enter or edit settings
as described in Table 4-19.
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Table 4-19
QoS
Field or Button
Setting
DSCP for Playback Video
Quality of Service marking for the video packets during CTRS
playback to CTS. Available settings are:
•
AF11 DSCP (001010)
•
AF12 DSCP (001100)
•
AF13 DSCP (001110)
•
AF21 DSCP (010010)
•
AF22 DSCP (010100)
•
AF23 DSCP (010110)
•
AF31 DSCP (011010)
•
AF32 DSCP (011100)
•
AF33 DSCP (011110)
•
AF41 DSCP (100010)
•
AF42 DSCP (100100)
•
AF43 DSCP (100110)
•
CS1 (precedence 1) DSCP (001000)
•
CS2 (precedence 2) DSCP (010000)
•
CS3 (precedence 3) DSCP (011000)
•
CS4 (precedence 4) DSCP (100000)
•
CS5 (precedence 5) DSCP (101000)
•
CS6 (precedence 6) DSCP (110000)
•
CS7 (precedence 7) DSCP (111000)
•
Default DSCP (000000)
•
EF DSCP (101110)
The default value for this field is CS4 (precedence 4) (100000). It is
recommended that you use the default value for this field.
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Table 4-19
QoS (continued)
Field or Button
Setting
DSCP for Playback Audio
Quality of Service marking for the audio packets during CTRS
Playback to CTS. Available settings are:
•
AF11 DSCP (001010)
•
AF12 DSCP (001100)
•
AF13 DSCP (001110)
•
AF21 DSCP (010010)
•
AF22 DSCP (010100)
•
AF23 DSCP (010110)
•
AF31 DSCP (011010)
•
AF32 DSCP (011100)
•
AF33 DSCP (011110)
•
AF41 DSCP (100010)
•
AF42 DSCP (100100)
•
AF43 DSCP (100110)
•
CS1 (precedence 1) DSCP (001000)
•
CS2 (precedence 2) DSCP (010000)
•
CS3 (precedence 3) DSCP (011000)
•
CS4 (precedence 4) DSCP (100000)
•
CS5 (precedence 5) DSCP (101000)
•
CS6 (precedence 6) DSCP (110000)
•
CS7 (precedence 7) DSCP (111000)
•
Default DSCP (000000)
•
EF DSCP (101110)
The default value for this field is EF DSC (101110). We recommend
that you set the value to CS4 (precedence 4) DSCP (100000) to
match the default for DSCP for Playback Video.
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Table 4-19
QoS (continued)
Field or Button
Setting
DSCP for Signaling
Quality of Service marking for SIP Signaling packets.
Available settings are:
•
AF11 DSCP (001010)
•
AF12 DSCP (001100)
•
AF13 DSCP (001110)
•
AF21 DSCP (010010)
•
AF22 DSCP (010100)
•
AF23 DSCP (010110)
•
AF31 DSCP (011010)
•
AF32 DSCP (011100)
•
AF33 DSCP (011110)
•
AF41 DSCP (100010)
•
AF42 DSCP (100100)
•
AF43 DSCP (100110)
•
CS1 (precedence 1) DSCP (001000)
•
CS2 (precedence 2) DSCP (010000)
•
CS3 (precedence 3) DSCP (011000)
•
CS4 (precedence 4) DSCP (100000)
•
CS5 (precedence 5) DSCP (101000)
•
CS6 (precedence 6) DSCP (110000)
•
CS7 (precedence 7) DSCP (111000)
•
Default DSCP (000000)
•
EF DSCP (101110)
The default value for this field is CS3 (precedence 3) (011000). It is
recommended that you use the default value for this field.
•
To register new or modified settings, click Apply.
•
To restore the original settings, click Reset.
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System Settings
SNMP
In System Settings, click the SNMP tab to display or configure Simple Network Management Protocol
(SNMP) settings (see Figure 4-24).
Figure 4-24
System Configuration > System Settings—SNMP
The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the
exchange of management information between network devices. It enables network administrators to
manage network performance, find and solve network problems, and plan for network growth by
analyzing information gathered using MIBs. You configure all SNMP settings through the CTRS
command line interface (CLI) commands.
SNMP is enabled by default, and it monitors the CTRS system status (go to Monitoring > System Status
for system status details). You can designate a particular server where SNMP trap messages are gathered
and stored. Configuration requires username and password authentication.
By default, SNMP service is enabled. The following default SNMP settings are also enabled:
•
SNMPv3 username set to “mrtg.” This name is for internal use of the system and should not be
deleted.
•
SNMPv2c username set to “public.” This name is for internal use of the system and should not be
deleted.
•
No trap receiver is configured. Use CTRS CLI commands to configure SNMP trap receiver
information. For information about configuring SNMP traps, see the “Configuring SNMP Traps on
CTRS” section on page 4-42.
Table 4-20 describes the SNMP fields. All fields in this tab are view-only.
Table 4-20
SNMP Settings
Field or Button
Setting
Engine ID
View only. The engine ID for the SNMP agent on this Cisco
TelePresence Recording Server. This number is usually based on the
CTRS MAC address.
If you configure the trap receiver, this engine ID is used to create a
trap user on the trap receiver system and to compute the security
digest for authenticating and encrypting packets sent to a user on the
remote host.
SNMP
View only. Shows whether SNMP is enabled or disabled.
System Location
View only. Physical location of the SNMP system associated with
CTRS.
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Table 4-20
SNMP Settings (continued)
Field or Button
Setting
System Contact
View only. Name of the SNMP system contact associated with
CTRS.
SNMP Access Configuration
Version
View only. Lists the configured SMNP version, either 3 or 2C.
Username/ Community View only. SNMP server username.
String
Access
View only. Indicates whether the access is read, writer or read/write.
Password
View only. SNMP server password. The password must be 8
characters long. Enter it twice for verification.
Security Level
View only. Level of security supported by the SNMP server.
Authorization
Algorithm
View only. Authentication algorithm supported by the SNMP server.
Currently only MD5 algorithm is supported.
Encryption
View only. Encryption used for SNMP requests.
Trap Receiver Configuration
IP Address
View only. IP address or hostname of the SNMP trap receiver (the
remote SNMP system) where SNMP traps will be sent.
Version
View only. Lists the configured SNMP version, either 3 or 2C.
Username
View only. Username used to access the system where SNMP traps
are received.
Note
SNMP trap user names can be from 1 to 32 characters.
Password
View only. Password used to access the system where SNMP traps
are received.
Engine ID
View only. Engine ID to use for trap; default is system engine ID.
Security Level
View only. Level of security supported by the SNMP Trap Receiver.
Authentication
Algorithm
View only. Authentication algorithm supported by the SNMP Trap
Receiver. Currently only MD5 algorithm is supported.
Encryption
View only. Encryption used for SNMP requests.
Configuring SNMP Traps on CTRS
SNMP provides the ability to send traps, or notifications, to inform the system administrator when one
or more conditions have occurred. Traps are network packets that contain information about a
component of CTRS. The information is status or error-related.
To configure SNMP traps on CTRS, you must complete all of the following steps:
•
Start the SNMP service
•
Configure an SNMP user
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•
Configure an SNMP trap destination
•
Enable CTRS to send SNMP trap notifications
Starting the SNMP Service
To start the SNMP service, you must do the following:
Step 1
Log in to the CTRS CLI.
Step 2
Run the utils service start command:
utils service start Cisco SNMP Service
Configuring an SNMP User
To configure an SNMP user on CTRS, you must do the following:
Step 1
In the CTRS CLI, configure an SNMP user with the command:
set snmp user add version username access [passphrase] [level]
Syntax Description
•
version is the SNMP version, either 3 or 2c (both SNMP v3 and v2c are supported)
•
username is the SNMP username (SNMP v3) or community string (SNMP v2c)
•
access defines which SNMP tasks can be accessed; values are r (read), w (write), and rw (read and
write)
•
passphrase (optional) is the SNMP v3 user passphrase
•
level (optional) is the SNMP v3 level; value is one of the following:
– authNoPriv (default) is authentication with no encryption. The correct authentication key is
required to write messages, but no encryption/decryption key is required to read the contents of
the message.
– authPriv is authentication with encryption. The correct authentication key is required to write
messages and the correct encryption/decryption key is required to read the contents of the
message.
– noauthNoPriv is no authentication with no encryption. Neither an authentication key nor
encryption/decryption key is required to write and read messages.
Note
The passphrase and level parameters are not required for SNMP v2c.
The following example configures an SNMP v3 user, with the username testusr, granting read and write
access, and with the passphrase testpass:
set snmp user add 3 testusr rw testpass
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Configuring an SNMP Trap Destination
To configure an SNMP trap destination on CTRS, you must do the following:
Step 1
In the CTRS CLI, configure an SNMP trap destination with the command:
set snmp trapdest add version username destination [passphrase] [level] [engineID]
Syntax Description
•
version is the SNMP version, either 3 or 2c
•
username is the SNMP username (SNMP v3) or community string (SNMP v2c)
•
destination is the destination host, in the format n.n.n.n[:port}
•
passphrase (optional) is the SNMP v3 user passphrase
•
level (optional) is the SNMP v3 level; value is one of the following:
– authNoPriv (default) is authentication with no encryption. The correct authentication key is
required to write messages, but no encryption/decryption key is required to read the contents of
the message.
– authPriv is authentication with encryption. The correct authentication key is required to write
messages and the correct encryption/decryption key is required to read the contents of the
message.
– noauthNoPriv is no authentication with no encryption. Neither an authentication key nor
encryption/decryption key is required to write and read messages.
•
engineID (optional) is the SNMP v3 engine ID to use for the trap
The following example configures an SNMP v3 trap destination with the username testusr, at host
64.101.180.49:162, passphrase testpass, and engine ID 0x8000DEECAFE8111BEEFADE:
set snmp trapdest add 3 testusr 64.101.180.49:162 testpass authpriv
0x8000DEECAFE8111BEEFADE
Step 2
Configure the SNMP client device according to the instructions for that device. For instructions on
configuring a CTS Release 1.8 endpoint, for example, see the SNMP Settings sections of the
Cisco TelePresence Administration Guide for CTS Software Release 1.8.
Enabling CTRS to Send SNMP Trap Notifications
The final step to configuring an SNMP trap on CTRS is to enable CTRS to send SNMP trap notifications.
To enable CTRS to send SNMP trap notifications, you must do the following:
•
Using an SNMP client, set the clognotificationsenabled MIB to True.
SNMP Trap notifications are now enabled for CTRS.
Modifying SNMP Trap Settings
You can modify existing SNMP trap destinations and user access.
To modify an SNMP trap destination, do the following:
Step 1
Delete the existing trap destination with the command:
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set snmp trapdest del
After entering the above command, the CTRS CLI lists all configured SNMP trap destinations and
prompts you to specify the trap destination to delete.
Step 2
Configure the new SNMP trap destination with this command:
set snmp trapdest add version username destination [passphrase] [engineID] [level]
For details on the syntax, refer to Syntax Description, page 4-44.
The following example configures an SNMP v3 trap destination with the username testusr, at host
192.168.180.122, passphrase testpass, and engine ID 0x8000DEECAFE8111BEEFADE:
set snmp trapdest add 3 testusr 192.168.180.122 testpass 0x8000DEECAFE8111BEEFADE
To modify SNMP user access to CTRS SNMP traps, do the following:
Step 1
Delete an existing SNMP user with the command:
set snmp user del version username
Syntax Description
•
version is the SNMP version, either 3 or 2c
•
username is the SNMP username (SNMP v3) or community string (SNMP v2c)
The following example deletes the SNMP v3 user testusr:
set snmp user del 3 testusr
Step 2
Configure the new SNMP user with the command:
set snmp user add version username access [passphrase] [level]
For details on the syntax, refer to Syntax Description, page 4-43.
The following example configures an SNMP v3 user, with the username newusr, granting read and write
access, and with the passphrase newpass:
set snmp user add 3 newusr rw newpass
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Restart or Shutdown CTRS
In System Settings, click the Restart CTRS tab to restart or to shut down the CTRS (see Figure 4-25).
Figure 4-25
Configure > System Settings—Restart CTRS
To restart CTRS:
Step 1
Click System Settings in the left menu.
Step 2
Click the Restart CTRS tab.
Step 3
Click Restart to restart CTRS. Restart means that the CTRS shuts down and then reboots.
To shutdown CTRS:
Step 1
Click System Settings in the left menu.
Step 2
Click the Restart CTRS tab.
Step 3
Click Shutdown to shut down CTRS.
Unified CM
Cisco Unified Communications Manager (Unified CM) settings consist of these configuration areas:
•
Unified CM, page 4-47
•
SIP Profile Settings, page 4-48
•
Access Settings, page 4-50
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Unified CM
Unified CM
In Unified CM, click the Unified CM tab to display or configure Cisco Unified CM servers and SIP ports
(see Figure 4-26).
Figure 4-26
Configure > Unified CM—Unified CM
From the Unified CM tab, you can specify Cisco Unified Communications Manager servers and SIP
ports (see Table 4-21).
Table 4-21
Cisco Unified CM Settings
Field or Button
Setting
Cisco Unified CM 1
through 5
Hostnames or IP address(es) of the Cisco Unified Communications
Manager (Unified CM) server.
Note
SIP Port
It is important to add all Unified CM servers in the cluster.
Port number for Cisco Unified SIP IP Phones that are using UDP to listen
for SIP messages from Cisco Unified CM. The default setting is 5060.
•
To register new or modified settings, click Apply.
•
To restore the original settings, click Reset.
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SIP Profile Settings
In Unified CM, click the SIP Profile Settings tab to display or configure SIP profile settings (see
Figure 4-27).
Figure 4-27
Configure > Unified CM—SIP Profile Settings
SIP profile settings, which are described in Table 4-22, are applied to all SIP ports that you specify in
the Unified CM tab.
Table 4-22
SIP Profile Settings
Field or Button
Setting
Retry Count for SIP Invite
Specifies the number of times that Cisco Unified Communications
Manager (Unified CM) will re-send the INVITE message. This is a
required field. Minimum is 1. Maximum is 10 Default is 6.
Retry Count for SIP
non-Invite Request
Specifies the number of times that Unified CM will re-send the
non-INVITE message. This is a required field. Minimum is 1.
Maximum is 10 Default is 6.
SIP Expires Timer
Specifies the maximum time that an INVITE message remains valid.
If Unified CM has not received an answer before this timer expires,
Unified CM tears down the call. This is a required field. Minimum is
60000 (msec). Maximum is 300000 (msec). Default is 180000
(msec).
SIP Timer T1
Specifies the lowest value, in milliseconds, of the retransmission
timer for SIP messages. Valid values include any positive number.
Default specifies 500.
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Table 4-22
SIP Profile Settings (continued)
Field or Button
Setting
SIP Timer T2
Specifies the highest value, in milliseconds, of the retransmission
timer for SIP messages. Valid values include any positive number.
Default specifies 4000.
Start Media Port
Designates the start real-time protocol (RTP) port for media. Media
port ranges from 16384 to 32766. The default for Cisco Unified
Communications Manager (Unified CM) is 16384.
Stop Media Port
Designates the stop real-time protocol (RTP) port for media. Media
port ranges from 16384 to 32766. The default is for Cisco Unified
Communications Manager (Unified CM) is 32766.
Device Security
Specifies the type of security applied to this CTRS. Available
choices are the following:
Transport Layer Protocol
•
Non-Secure
•
Authenticated
•
Encrypted with SDP Keys
•
Encrypted without SDP Keys (select this option if you are using
a version of Unified CM that does not support encryption with
SDP keys)
Defines the transport protocol used. Available choices are:
•
TCP
•
UDP
Note
Whenever the transport type is modified in CTRS, the
corresponding transport type for the Cisco Unified CM trunk
setting must be changed to match the CTRS transport type.
•
To register new or modified settings, click Apply.
•
To restore the original settings, click Reset.
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Access Settings
In Unified CM, click the Access Settings tab to display or configure route patterns or access settings
(see Figure 4-28).
Figure 4-28
Configure > Unified CM—Access Settings
All of the settings on the Access Settings tab are derived from settings you configured in Cisco Unified
Communications Manager (Cisco Unified CM).
Table 4-23
Access Settings
Field or Button
Setting
Route Pattern Start
Defines the first number in your defined route pattern as configured
in Cisco Unified CM.
Route Pattern End
Defines the last number in your defined route pattern as configured
in Cisco Unified CM.
Access Number
Displays the first number in the route pattern as defined in
Cisco Unified CM. After you set the “SIP Trunk Minimum Number”
value in Cisco Unified CM, CTRS automatically selects that number
as this access number.
Access Name
Descriptive name for the access number as defined in
Cisco Unified CM. Maximum number of characters is 20.
•
To register new or modified settings, click Apply.
•
To restore the original settings, click Reset.
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