About This Guide Introduction

About This Guide Introduction
About This Guide
Revised: January 10, 2011, OL-21065-03
Introduction
This section describes who should read Cisco Service Control Application Reporter User Guide, how it
is organized, and its document conventions.
This guide is intended for experienced network administrators who are responsible for generating reports
of the daily operation using the Cisco Service Control Application Reporter (SCA reporter).
Document Revision History
The Document Revision History below records changes to this document.
Table 1
Revision
Document Revision History
Cisco Service Control
Release and Date
Change Summary
OL-21065-03
Supports all 3.6.x releases
January 10, 2011
Updated document with the support for Windows 7.
OL-21065-02
Release 3.6.x
April 21, 2010
Updates to this document:
OL-21065-01
Release 3.6.x
March 28, 2010
•
Updated the Command-Line Usage, page 2 section with new
command option.
•
Updated the figures in the How to Generate Reporter
Commands for a Report Instance, page 5 section.
•
Updated the figures in the How to Generate Reporter
Commands for a Report Template, page 7 section.
First version of this document.
•
Updated the Virtual Links Monitoring Template Group,
page 10 section with new report templates to support DOCSIS
3.0.
•
Updated the Mapping Between RDRs and Reports, page 19
section.
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About This Guide
Organization
This guide contains the following sections:
Table 2
Document Organization
Section
Title
Description
1
Cisco Service Control Overview
Provides a brief overview of the Cisco Service
Control solution and describes the components of
the system.
2
Getting Started
Provides an introduction to the Cisco Service
Control Application Reporter (SCA Reporter),
explains some basic concepts, and provides
instructions on how to install and launch the SCA
Reporter. It also provides Basic terminology and a
Quick Start section.
3
Using the Cisco Service Control
Application Reporter
Describes basic and advanced configuration of the
SCA Reporter. It also describes how to navigate in
the GUI.
4
Managing Report Instances
Describes the features of the SCA Reporter,
including creating a new report instance and
modifying an existing report instance.
5
Working with Reports
Describes the available actions for the SCA
Reporter, including viewing and adjusting the
chart display.
6
The SCA Reporter Command-Line
Interface
Explains how to use the SCA Reporter CLI to
generate reports.
A
Installing and Upgrading SCA
Reporter Templates
Describes how to install and upgrade SCA
Reporter templates.
B
Troubleshooting
Describes SCA Reporter error messages and their
probable causes and solutions.
C
SCA Reporter as a Tool in the SCA
BB Console
Describes the SCA Reporter as a tool in the SCA
BB Console.
D
SCA Reporter Templates
Describes the properties of report instances
created from the SCA Reporter templates,
organized by template groups.
Related Documentation
Use Cisco Service Control Application Reporter User Guide with the following documentation:
•
Cisco Service Control Application for Broadband User Guide
•
Cisco Service Control Application for Broadband Reference Guide
•
Cisco Service Control Application for Broadband Service Configuration API Programmer Guide
Cisco Service Control Application Reporter User Guide
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About This Guide
Conventions
This document uses the following conventions:
Table 3
Conventions
Convention
Indication
bold font
Commands and keywords and user-entered text appear in bold font.
italic font
Document titles, new or emphasized terms, and arguments for which you supply
values are in italic font.
[ ]
Elements in square brackets are optional.
{x | y | z }
Required alternative keywords are grouped in braces and separated by
vertical bars.
[x|y|z]
Optional alternative keywords are grouped in brackets and separated by
vertical bars.
string
A nonquoted set of characters. Do not use quotation marks around the string or
the string will include the quotation marks.
courier
font
Terminal sessions and information the system displays appear in courier font.
< >
Nonprinting characters such as passwords are in angle brackets.
[ ]
Default responses to system prompts are in square brackets.
!, #
An exclamation point (!) or a pound sign (#) at the beginning of a line of code
indicates a comment line.
Note
Means reader take note.
Tip
Means the following information will help you solve a problem.
Caution
Timesaver
Warning
Means reader be careful. In this situation, you might perform an action that could result in equipment
damage or loss of data.
Means the described action saves time. You can save time by performing the action described in
the paragraph.
Means reader be warned. In this situation, you might perform an action that could result in
bodily injury.
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About This Guide
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and
set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service
and Cisco currently supports RSS Version 2.0.
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