Subscriber Manager GUI Tool

Subscriber Manager GUI Tool
Subscriber Manager GUI Tool
This chapter describes how to use the Subscriber Manager (SM) graphical user interface (GUI) tool to
configure subscribers in the Cisco Service Control SM database.
The SM GUI tool is especially useful when the Cisco Service Control SM holds a static list of subscribers.
It is not applicable when Cisco SCA BB is operating in subscriberless mode (a mode in which control and
analysis functions are available only at a global platform resolution) or in anonymous subscriber mode (a
mode in which entities defined as IP addresses or VLANs are treated as subscribers). This chapter consists
of these sections:
• Subscriber Manager GUI Tool Overview, page 1
• Connecting to a Cisco Service Control Subscriber Manager Overview, page 2
• Subscriber CSV Files Overview, page 5
• Subscriber Management Overview, page 6
• Monitoring SM Online Status, page 15
Subscriber Manager GUI Tool Overview
This chapter describes how to use the Subscriber Manager (SM) graphical user interface (GUI) tool to configure
subscribers in the Cisco Service Control SM database.
The SM GUI tool is especially useful when the Cisco Service Control SM holds a static list of subscribers. It
is not applicable when Cisco SCA BB is operating in subscriberless mode (a mode in which control and
analysis functions are available only at a global platform resolution) or in anonymous subscriber mode (a
mode in which entities defined as IP addresses or VLANs are treated as subscribers).
The SM GUI tool allows you to manage subscribers on a Cisco Service Control SM. The Cisco Service Control
SM functions as middleware software that bridges between the OSS and the Cisco Service Control Engine
(Cisco SCE) platforms. Cisco SCE platforms use the subscriber information to provide subscriber-aware
functionality, per-subscriber reporting, and policy enforcement. Subscriber information is stored in the Cisco
Service Control SM database and can be distributed between multiple platforms according to actual subscriber
placement.
You can use the SM GUI tool to import and export subscriber files, and to perform operations on individual
subscribers, such as:
• Add and delete a subscriber
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Subscriber Manager GUI Tool
Connecting to a Cisco Service Control Subscriber Manager Overview
• Edit parameters and show data of an existing subscriber
• Add and remove subscriber mappings
• Import subscribers from a CSV file
• Export subscribers to a CSV file
• Find subscriber or subscribers in a certain domain (filter)
Note
To access a Cisco Service Control SM from the SM GUI tool, you must first add the Cisco Service Control
SM to the Site Manager tree in the Network Navigator tool (see “How to Add Subscriber Manager Devices
to a Site” section).
The SM GUI tool provides only a subset of the functionality that the SM Command-Line Utility provides.
For more information about the Cisco Service Control SM, see the Cisco Service Control Management Suite
Subscriber Manager User Guide.
Connecting to a Cisco Service Control Subscriber Manager
Overview
You can connect to a Cisco Service Control Subscriber Manager:
• From the Network Navigator tool
• From anywhere else in the Console
• From the Subscriber Manager GUI tool
Note
The SM GUI tool performs authentication on the Cisco Service Control Subscriber Manager by opening
a PRPC connection to port 14374 and attempting to log in using the username and password that you
entered in the Password Management dialog box. If a PRPC server with this user is not running on the
Cisco Service Control Subscriber Manager, authentication fails. If you have changed the PRPC port on
the Cisco Service Control Subscriber Manager, see “User Authentication” section.
Connecting to a Cisco Service Control Subscriber Manager from the Network
Navigator
Procedure
Step 1
In the Site Manager tree in the Network Navigator tab, right-click an SM device.
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Subscriber Manager GUI Tool
Connecting to a Cisco Service Control Subscriber Manager from the Console
A popup menu appears.
Figure 1: SM Device Popup Menu
Step 2
Step 3
Step 4
From the menu, select Manage Subscribers.
A Password Management dialog box appears.
Enter the appropriate password.
For more information, see the “Password Management” section.
Click Connecting.
The Password Management dialog box closes. A Connecting to progress bar appears.
The system connects to the Cisco Service Control Subscriber Manager.
Connecting to a Cisco Service Control Subscriber Manager from the Console
Note
If you are already in the Subscriber Manager GUI tool, start at Step 3.
Procedure
Step 1
From the Console main menu, chooseTools > Subscriber Manager.
The Subscriber Manager GUI tool opens. A Subscriber Manager is not connected message appears.
Figure 2: Subscriber Manager is not Connected
Step 2
Click OK.
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Subscriber Manager GUI Tool
Disconnecting from the Current Cisco Service Control Subscriber Manager
The Subscriber Manager is not connected message closes.
Step 3
In the Subscriber Manager GUI toolbar, click the Connect to an SM (
) icon.
If more than one Cisco Service Control SM device is configured in the Network Navigator, the Choose SM
Devices dialog box appears.
Figure 3: Choose SM Devices
Step 4
Step 5
Step 6
Select a device and click OK.
A Password Management dialog box appears.
Enter the appropriate password.
For more information, see “Password Management” section
Click Connecting.
The Password Management dialog box closes. A Connecting to progress bar appears.
The system connects to the Cisco Service Control SM. The Import subscribers from CSV file (
subscribers to CSV file , and the Disconnect from SM icons are enabled.
), the Export
Disconnecting from the Current Cisco Service Control Subscriber Manager
Procedure
In the SM GUI toolbar, click the Disconnect from SM (
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) icon.
Subscriber Manager GUI Tool
Subscriber CSV Files Overview
The Console disconnects from the Cisco Service Control Subscriber Manager, but the SM GUI tool remains
open. The Import subscribers from CSV file (
Disconnect from SM (
) , the Export subscribers to CSV file (
) , and the
) icons are dimmed. The subscriber list is empty.
Figure 4: Subscriber Manager List
Subscriber CSV Files Overview
Because of the large number of subscribers that must be introduced into the system, it is not feasible to enter
subscriber information manually. Usually a RADIUS server (or some similar source) generates the subscriber
information. This information is then imported into the Subscriber Manager GUI tool.
You can also export updated subscriber information to a CSV file.
The format of subscriber CSV files is described in the “CSV File Formats” chapter of Cisco Service Control
Application for Broadband Reference Guide.
Importing Subscriber Information from a CSV File
You can import subscriber data that was exported to a CSV file into the Subscriber Manager GUI tool.
Before You Begin
Confirm that the subaware.pro file in the Cisco Service Control Subscriber Manager is configured to import
the required type of subscribers—IPv4 subscribers or IPv4 and IPv6 subscribers. If required, make necessary
changes to subaware.pro file. For more details on configuring the subaware.pro file, see the Cisco Service
Control Management Suite Subscriber Manager User Guide.
Procedure
Step 1
In the SM GUI toolbar, click the Import subscribers from CSV file (
) icon.
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Subscriber Manager GUI Tool
Exporting Subscriber Information to a CSV File
Step 2
An Import from File dialog box appears.
Browse to the file that is to be imported and click Open.
An Import Warning message appears.
Figure 5: Import Warning
Step 3
Click Yes.
The Import from File dialog box closes.
The selected file is imported into the SM GUI tool; the imported subscribers are listed in the subscriber list.
Exporting Subscriber Information to a CSV File
You can export subscriber information to a CSV file (for example, when data in the Cisco Service Control
SM database is updated).
Procedure
Step 1
Step 2
Step 3
Step 4
Step 5
Select the subscribers whose data you want to save.
See the “Selecting Subscribers” section.
In the SM toolbar, click the Export subscribers to CSV file
icon.
An Export to File dialog box appears.
Browse to the folder in which you want to save the exported file.
In the File name field, enter a file name.
Click Save.
The Export to File dialog box closes.
The selected subscribers are saved to the CSV file.
Subscriber Management Overview
After importing subscribers into the system, you can maintain and update the database.
You can perform the following operations:
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Subscriber Manager GUI Tool
Subscriber Information
Subscriber Information
In the SM GUI, you can see a list of all the subscribers currently introduced into Cisco SCA BB. Use this list
to manage individual subscribers or groups of subscribers. Use the Find function to display a subset of the
subscribers (see Finding a Subscriber or Group of Subscribers ).
The SM GUI is composed of a console view at the bottom and a device view at the top. The console shows
the log messages. The device view has the following columns:
• Subscriber ID—Name of the subscriber in the system.
• Domain—Domain to which the subscriber is assigned. The names of the Cisco SCE platforms that
belong to each domain appear in square brackets.
• Network Mappings—IP address, range of IP addresses, or VLAN tag mapped to the subscriber.
• Properties—Various properties assigned to the subscriber (Package ID, Monitor State, Up Vlink ID,
Down Vlink ID).
• Custom Properties—Displayed as key value pairs.
Figure 6: Subscriber Manager GUI - Subscriber List
Table 1: SM GUI Icon Descriptions
Icon
Description
Delete all subscribers (if enabled).
Export subscribers to CSV file.
Import subscribers from CSV file.
Disconnect from SM.
View online status (opens SM online status window).
Connect to an SM.
Refresh the list of subscribers.
Add subscriber.
Remove subscriber.
Edit subscriber.
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Subscriber Manager GUI Tool
Subscriber Information
By right-clicking on a specific subscriber, you can perform various actions, including:
• Edit subscriber data.
• Delete the subscriber.
• Display the online status of the subscriber, including:
◦Expiration or aging time (if any)
◦Number of concurrent sessions
◦Reported block actions
◦Number of concurrent active attacks
◦Quota status (if any)
◦Subscriber OS information
• View information on multiple subscriber in multiple windows.
Figure 7: Subscriber Manager GUI - Subscriber Online Status
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Subscriber Manager GUI Tool
Overview of How to Find and Select Subscribers
From the menu bar, you can select and open the Preferences page. When the Subscriber Manager is selected
in the left pane, you can do the following:
• Specify the number of subscriber records to be listed in the main display table.
• Enable or disable the “Remove All Subscribers” functionality.
• Enable or disable the enhanced subscriber data mode; if enabled, the Up Vlink ID and Down Vlink ID
columns are displayed in the table.
Overview of How to Find and Select Subscribers
The SM GUI tool retrieves subscribers in bulks of 1000 subscribers.
If the number of subscribers are more than that can be displayed in a standard view, then the information is
presented in multiple pages. You can navigate to the remaining groups of subscribers using the various
pagination buttons.
Figure 8: Subscriber Manager GUI - Pagination Buttons
• 1. Get previous bulk.
• 2. Get first page.
• 3. Get previous page.
• 4. Enter page number.
• 5. Get next page.
• 6. Get last page.
• 7. Get next bulk.
For ease of use, the SM GUI tool incorporates two standard features:
• Find—Search for a specific subscriber.
• Multiple Select—Select a range of subscribers or a number of individual subscribers.
Finding a Subscriber or Group of Subscribers
Use the Find feature to find a specific subscriber or a group of subscribers according to a subscriber ID prefix.
This feature is useful for editing the parameters of either a specific subscriber or a group of subscribers (see
“Editing Subscriber Details” section.
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Subscriber Manager GUI Tool
Overview of How to Find and Select Subscribers
Procedure
Step 1
In the Find field enter the prefix to be matched.
Figure 9: Find Field
Step 2
Click the Find Subscribers (
) icon.
You see a list of only the subscribers that match the specified prefix.
The search criteria is selected in the drop-down list next to the Find field. Search by:
• Prefix
• Domain name
• Package ID
Selecting Subscribers
You can edit, export, or delete a group of subscribers at one time by selecting subscribers displayed in the
subscriber list. The group may be either of the following:
Selecting a Range of Subscribers
Procedure
Step 1
Step 2
Select the first subscriber in the range.
Press the Shift key while clicking the last subscriber in the range.
You can combine this function with the search function; search for specific subscribers and then select the
entire range.
All subscribers within the range are selected.
Selecting a Number of Noncontiguous Subscribers
Procedure
Press the Ctrl key while selecting multiple subscribers.
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Subscriber Manager GUI Tool
Adding a Subscriber
You can combine this function with selecting a range of subscribers; first, select the range of subscribers, and
then select additional subscribers.
Adding a Subscriber
You can add additional individual subscribers to the Cisco Service Control Subscriber Manager. To add large
number of subscribers, export their information from a RADIUS (or DHCP) server to a CSV file, and then
import the CSV file. For details on importing the CSV files, see “Working with Subscriber CSV Files” section.
Procedure
Step 1
In the SM GUI toolbar, click the Add Subscriber (
The Add a New Subscriber dialog box appears.
) icon.
Figure 10: Add a New Subscriber
Step 2
Step 3
Step 4
Step 5
In the Subscriber ID field, enter text that identifies the subscriber.
From the Subscriber Domain drop-down list, select the appropriate domain for the new subscriber.
From the Subscriber Package drop-down list, select a package to assign to this subscriber.
The contents of the list depend on the selected subscriber domain.
To activate subscriber real-time monitoring, check the Activate Subscriber Real-time Monitoring check box.
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Subscriber Manager GUI Tool
Editing Subscriber Details
Step 6
This sets the “monitor” property to 1 and causes the Cisco SCE application to generate Real-Time Subscriber
Usage RDRs for this subscriber.
Define subscriber network mappings. If you are not going to define network mappings for this subscriber,
continue at Step 10.
The system supports either IP addresses or VLAN tags as network identification for subscribers. The Cisco
Service Control solution supports an IP prefix range of 0 to 32 for IPv4 addresses and 32 to 34 for IPv6
addresses. Select one of the Subscriber Network Mappings radio buttons:
• IP Address
• VLAN
Note
We recommend that you do not assign the same IPv6 address to different subscribers with different
prefix values.
Step 7
Click Add (
) icon to add a network mapping of the type selected.
A new network-mapping entry is added to the subscriber network mappings list, displaying a default value
Step 8 Edit the network-mapping entry.
Step 9 Repeat Steps 7 and 8 for other network mappings.
Step 10 Click OK .
The Add a New Subscriber dialog box closes.
The new subscriber is added to the database and joins the subscriber list displayed in the SM GUI tool.
Editing Subscriber Details
You can edit parameters for each subscriber.
Procedure
Step 1
Step 2
Find and select a subscriber. (See the “How to Find a Subscriber or Group of Subscribers” section.)
In the SM toolbar, click the Edit Subscriber (
) icon.
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Subscriber Manager GUI Tool
Editing Subscriber Details
The Edit Subscriber dialog box appears.
Figure 11: Edit Subscriber
Step 3
Modify subscriber details.
a) Edit the entry in the Subscriber ID field.
b) From the Subscriber Domain drop-down list, select a subscriber domain.
c) From the Subscriber Package drop-down list, select a package to assign to this subscriber.
The contents of the list depend on the selected subscriber domain.
d) Check or uncheck the Activate Subscriber Real-time Monitoring check box.
If you are not editing the network mappings for this subscriber, continue at Step 5.
Step 4
Modify subscriber network mappings. The Cisco Service Control solution supports an IP prefix range of 0 to
32 for IPv4 addresses and 32 to 34 for IPv6 addresses. To modify the Subscriber Network Mappings:
Click one of the Subscriber Network Mappings radio buttons:
Step 5
• IP Address
• VLAN
Step 6
Step 7
To add a new network mapping to the list, click the Add (
) icon, and edit the network-mapping field that
is added to the Subscriber Network Mappings list.
To delete a network mapping from the list, select an entry in the subscriber network mappings list and click
Step 8
the Delete (
Click Apply.
) icon.
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Subscriber Manager GUI Tool
Deleting a Subscriber from the Database
The Edit Subscriber dialog box closes.
The modified subscriber information is saved to the database and displayed in the subscriber list in the SM
GUI tool.
Deleting a Subscriber from the Database
You can delete subscribers from the database.
Procedure
Step 1
Step 2
Select a single subscriber or a group of subscribers.
See the “Selecting Subscribers” section.
In the SM toolbar, click the Delete Subscriber (
) icon.
The system asks for confirmation before deleting the selected subscribers.
Figure 12: Subscriber Warning
Step 3
Click Yes to confirm.
The selected subscribers are deleted from the database and removed from the subscriber list displayed in the
SM GUI tool.
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Subscriber Manager GUI Tool
Monitoring SM Online Status
Monitoring SM Online Status
The SM online status window provides real-time status of the SM operation by displaying the main properties
of the SM.
Figure 13: SM Online Status Window
Procedure
To open the SM Online Status window, click on the Open (
) icon in the main GUI toolbar.
The icons are grouped in the toolbar at the upper right corner of the SM Online Status window.
Table 2: SM Online Status Window Icon Descriptions
Icon
Description
Autorefresh , the drop-down list shows selectable
time interval options (default 30 seconds)
Copy all properties and values to the clipboard (or
right-click a single property to copy)
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Subscriber Manager GUI Tool
Monitoring SM Online Status
Icon
Description
Always on top (enable or disable place status window
on top of other windows)
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