The Network Navigator

The Network Navigator
The Network Navigator
To manage a network entity—Cisco Service Control Engine (Cisco SCE) platform, Subscriber Manager
(SM), or Collection Manager (CM)—from the Console, you must first define it as a device in the Network
Navigator.
This chapter describes how to use the Network Navigator tool to create a model of all local and remote sites
and devices that are part of the Cisco Service Control solution, how to manage the devices remotely, and
other functionality that is part of the Network Navigator tool.
The Usage Analysis wizard, which can be used to create a simple model of devices and connect to them, is
also described in this chapter.
This chapter consists of these sections:
• The Network Navigator Tool , page 1
• Introduction to Managing Sites, page 2
• Introduction to Managing Devices , page 6
• Working with Network Navigator Configuration Files , page 28
• Network Settings Requirements , page 33
The Network Navigator Tool
The Network Navigator tool contains four views:
• Network Navigator view—Displays all sites and devices that you have defined as part of your system,
in the Site Manager tree.
• Properties view—Displays the editable properties of the node selected in the Site Manager tree in the
Network Navigator view.
• Progress view—Displays a progress bar when you perform an operation on a site or device in the Site
Manager tree.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
1
The Network Navigator
Introduction to Managing Sites
• Console view—Displays log messages concerning actions performed in the Network Navigator tool.
Figure 1: The Network Navigator Tool
Introduction to Managing Sites
You can manage a Cisco SCE, Subscriber Manager, or CM from the Console only if the network entity is
defined as a device in the Network Navigator. After a device is added to the Network Navigator, you can
perform management and monitoring operations on the device.
You can also perform operations on a group of devices. For example, you can apply the same service
configuration to a group of Cisco SCE platforms. The Network Navigator enables you to group devices by
adding them under the same site. A site is a group of devices that can be managed together. At installation,
the Network Navigator contains a default site with no devices. You can add devices to this site or add additional
sites, as described in the following sections.
Grouping devices in sites can also help to manage the passwords for these devices (see Password Management
, on page 6section).
This section explains these procedures:
Adding a Site to the Site Manager
Before adding devices, you must add your sites to the Site Manager.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
2
The Network Navigator
Introduction to Adding Devices to a Site
Procedure
Step 1
In the Network Navigator view, right-click the Site Manager node.
A popup menu appears.
Figure 2: Site Manager Menu
Step 2
Step 3
Step 4
From the menu, select New > Site .
A new Site node is added to the Site Manager.
In the Properties view, enter a name for the site in the Name cell.
(Optional) In the Version cell, enter a version number.
Introduction to Adding Devices to a Site
You can add Cisco SCE, Subscriber Manager, CM, or database devices to a site.
Adding Cisco SCE Devices to a Site
To use the Network Navigator to configure, monitor, and update the software of a Cisco SCE platform, you
must first add the Cisco SCE platform to a site.
Procedure
Step 1
In the Site Manager tree, right-click a site.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
3
The Network Navigator
Introduction to Adding Devices to a Site
A popup menu appears.
Figure 3: Site Manager Tree Menu
Step 2
Step 3
Step 4
Step 5
From the menu, select New > SCE .
The Create New SCE wizard appears.
In the Address field, enter the IP address of the Cisco SCE.
(Optional) In the Name field, enter a meaningful name for the Cisco SCE.
Click Finish.
The Create New SCE wizard closes.
The new device is added to the site.
Note
Starting from the release 4.2.0, SCE 2000 device is not supported. When SCE 2000 device is added
in the network navigator, an error message appears and no operation can be performed on the device.
Adding Subscriber Manager Devices to a Site
To use the Network Navigator to configure, monitor, and update the software of an Subscriber Manager, you
must first add the Subscriber Manager to a site.
Procedure
Step 1
Step 2
Step 3
In the Site Manager tree, right-click a site.
A popup menu appears.
From the menu, select New > SM .
The Create New SM wizard appears.
In the Address field, enter the IP address of the Cisco Service Control Subscriber Manager.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
4
The Network Navigator
Deleting Sites
Step 4
Step 5
(Optional) In the Name field, enter a meaningful name for the Subscriber Manager.
Click Finish.
The Create New SM wizard closes.
The new device is added to the site.
Adding Collection Manager Devices to a Site
To use the Network Navigator to monitor a Collection Manager, you must first add the Collection Manager
to a site.
Procedure
Step 1
Step 2
Step 3
Step 4
Step 5
In the Site Manager tree, right-click a site.
A popup menu appears.
From the menu, select New > CM.
The Create New CM wizard appears.
In the Address field, enter the IP address of the Collection Manager.
(Optional) In the Name field, enter a meaningful name for the Collection Manager.
Click Finish.
The Create New CM wizard closes.
The new device is added to the site.
Deleting Devices
Procedure
Step 1
Step 2
In the Site Manager tree, right-click a device.
A popup menu appears.
From the menu, select Delete .
The device is deleted and removed from the Site Manager tree.
Deleting Sites
Procedure
Step 1
In the Site Manager tree, right-click a site in the Site Manager tree.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
5
The Network Navigator
Introduction to Managing Devices
Step 2
Step 3
A popup menu appears.
If prompted, enter your password.
From the menu, select Delete .
The site and all its devices are deleted and the site is removed from the Site Manager tree.
Introduction to Managing Devices
The Network Navigator enables you to manage Cisco SCE, Cisco Service Control Subscriber Manager, Cisco
Service Control Collection Manager, and database devices.
Note
The Usage Analysis wizard enables you to create a simple model of devices and connect to those devices
to perform various tasks. (See Using the Usage Analysis Wizard section.)
This section contains these topics:
Password Management
Normally, before you can access a device (Cisco SCE, Cisco Service Control Subscriber Manager, Cisco
Service Control Collection Manager, or database), you must enter its password. When you try to perform any
operation on a site device, the Network Navigator first asks for the device username and password. (Repeating
the same operation on the same device does not always require a second entry of the password.)
When performing operations on multiple devices, password entry can become tedious. The Site Master
Password can help you remember some or all usernames and passwords of your element by storing them as
part of the site data, and entering them for you automatically when you connect to an element.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
6
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Site Master Password protects saved usernames and passwords in the password manager. The Password
Management dialog box prompts you for the master password of the site when you wish to activate the site
password manager. If you have multiple sites, each site requires a separate master password.
Figure 4: The Password Management Dialog Box
For each site, when the Password Management dialog box appears, check the Enable Site Master Password
check box.
Introduction to Managing Cisco SCE Devices
This section explains the following procedures:
Configuring Cisco SCE and Collection Manager Devices Using a Wizard
The Network Navigator Device wizard allows you to configure Cisco SCE and Cisco Service Control Collection
Manager devices and connect to them.
Note
If they do not exist, devices defined in the wizard are added to the default site in the Site Manager tree.
Procedure
Step 1
In the Network Navigator view toolbar, click the Configure SCE and CM devices (
) icon.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
7
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Welcome window of the Network Navigator Device wizard appears.
Figure 5: Welcome - Network Navigator Device
Step 2
Click Next.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
8
The Network Navigator
Introduction to Managing Cisco SCE Devices
The SCE IP Addresses page of the Network Navigator Device wizard opens.
Figure 6: SCE IP Addresses
Step 3
In the edit box, enter the IP addresses of the Cisco SCE devices that should be added to the model.
If you started from the Network Navigator, the IP addresses of the Cisco SCE devices that you selected are
displayed in the edit box. You can add additional addresses.
Note
Step 4
You can work with up to 20 Cisco SCE devices at one time using the wizard.
Click Next.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
9
The Network Navigator
Introduction to Managing Cisco SCE Devices
The SCE Usernames and Passwords page of the Network Navigator Device wizard opens.
Figure 7: SCE Usernames and Passwords
Step 5
Enter the usernames and passwords for the Cisco SCE devices.
Do one of the following:
• To use the same username and password for all the Cisco SCE devices that you are adding, enter the
username in the Username field and the password in the Password field.
• To provide a different username and password pair for each Cisco SCE device, check the Use separate
usernames and passwords for each SCE device radio button, and, for each Cisco SCE device, enter the
username and password in the appropriate cell of the Cisco SCE device table.
Step 6
Click Next.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
10
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Cisco Service Control Collection Manager Setup page of the Network Navigator Device wizard opens.
Figure 8: Cisco Service Control Collection Manager Setup
Step 7
Define the Cisco Service Control Collection Manager to use with this configuration.
Do one of the following:
• Enter the IP address, username, and password of the CM device in the appropriate fields.
If you started from the Network Navigator, this information is retrieved and displayed. You can modify
these parameters.
• Check the Skip this step check box.
Step 8
Click Next.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
11
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Connectivity Test page of the Network Navigator Device wizard opens.
Figure 9: Connectivity Test
The wizard tests to see that the connections to the defined devices can be made.
If a connection to one or more of the devices cannot be made or if there is some problem with the
connection (such as invalid version of the device) an error is displayed next to the device. You can
skip these tests by clicking Skip Connections . The connections are validated when you click Finish
at the end of the wizard.
Click Next.
Note
Step 9
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
12
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Confirmation page of the Network Navigator Device wizard opens.
Figure 10: Confirmation
The actions that the wizard is about to take are listed on the page.
Step 10 Click Finish.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
13
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Configuration Output page of the Network Navigator Device wizard opens.
Figure 11: Configuration Output
New devices are added to the default site in the Site Manager tree in the Network Navigator.
Figure 12: Network Navigator
The wizard attempts to connect to all devices that you defined. The operation fails if:
• The wizard cannot connect to any of the Cisco SCE devices that you listed in Step 3.
• You defined a CM in Step 7, but the wizard cannot connect to it.
If you defined a CM in Step 7, the Cisco SCE devices are configured so that the only category 1 RDR destination
is the CM.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
14
The Network Navigator
Introduction to Managing Cisco SCE Devices
RDR categories are the mechanism by which different types of RDRs can be sent to different collectors.
For more information about RDR categories, see either the “Raw Data Formatting: The RDR Formatter
and NetFlow Exporting” chapter of Cisco SCE8000 10GBE Software Configuration Guide or the
"Raw Data Formatting: The RDR Formatter and NetFlow Exporting” chapter of the Cisco SCE8000
GBE Software Configuration Guide.
A new service configuration is created:
Note
• Report Only mode.
• The maximum Transaction RDR rate is set as the default value (250) divided by the number of Cisco
SCE devices. (To configure the Transaction RDR, see Managing Transaction RDRs section ; the content
and structure of the Transaction RDR is listed in the “Transaction RDR” section in the “Raw Data Records:
Formats and Field Contents” chapter of Cisco Service Control Application for Broadband Reference
Guide.)
Step 11 Click Finish.
The Network Navigator Device wizard closes.
Generating Tech Support Info Files for Cisco SCE Devices
This operation generates the support file, for the Cisco SCE platform, for the use of Cisco technical support
staff.
Procedure
Step 1
In the Site Manager tree, right-click an SCE device.
A popup menu appears.
Figure 13: Site Manager Tree Menu
Step 2
From the Site Manager Tree menu, select Generate Tech Support Info File .
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
15
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Generate Tech Support Info File dialog box appears.
Figure 14: Generate Tech Support Info File
Step 3
Step 4
Step 5
Step 6
Click Browse.
A Select File dialog box appears.
Browse to the folder where you want to save the tech support info file.
In the File name field, enter a new file name, or select an existing ZIP file.
Click Open to select the file.
If the file exists, it is overwritten when you generate the tech support info.
The Select File dialog box closes.
Step 7
Step 8
Step 9
(Optional) To add log files to the output tech support info file, check the Add GUI Console log files check
box.
(Optional) Check the Open file after it is fetched check box.
Click Finish.
The Generate Tech Support Info File dialog box closes.
A Password Management dialog box appears.
Step 10 Enter the appropriate password. (For more information, see Password Management , on page 6 section.)
Step 11 Click Generate.
The Password Management dialog box closes.
A Generate tech support info file progress bar appears.
The file is generated.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
16
The Network Navigator
Introduction to Managing Cisco SCE Devices
Retrieving the Online Status of Cisco SCE Devices
This operation provides information about the current software version and operational status of the Cisco
SCE platform. The enhanced Cisco SCE online statuses are categorized as:
• System—displays the platform information
• Configuration—displays the Hostname
• Status—displays the operational mode and total traffic on the Cisco SCE
For more information on monitoring Cisco SCE online status, see the Cisco SCA BB Demo Kit Quick Start
Guide.
Procedure
Step 1
In the Site Manager tree, right-click an SCE device.
A popup menu appears.
Step 2
From the menu, select Online Status.
A Password Management dialog box appears.
Step 3
Enter the appropriate password.
For more information, see Password Management , on page 6 section.
Enter the SNMP RO Community String.
If SNMP is not already enabled on the Cisco SCE, it gets enabled.
Step 4
If RO communities are not configured on the Cisco SCE or if only RW communities are configured on the
Cisco SCE, the SNMP RO community you provide here is added to the Cisco SCE.
If only RO communities are configured on the Cisco SCE, the SNMP RO community you provide here is
validated first against the RO communities configured on Cisco SCE. If the RO community is valid, the online
status window is launched. If the RO community is not valid, a validation message appears.
Step 5
Click Extract .
The Password Management dialog box closes.
An Extracting info progress bar appears.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
17
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Cisco SCE online status is retrieved.
Figure 15: Cisco SCE Online Status
Installing a Protocol Pack on a Single Cisco SCE Platform
Procedure
Step 1
Step 2
In the Site Manager tree, right-click the Cisco SCE on which you plan to install the protocol pack.
From the popup menu that appears, select Update Dynamic Signature Pack .
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
18
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Update Dynamic Signature Pack dialog box appears.
Figure 16: Update Dynamic Signature Pack
Step 3
Click Browse.
A Select file dialog box appears.
Step 4 From the Files of type drop-down list, select *.spqi or *.dss , depending on the file to be installed.
Step 5 Browse to the file to be installed.
Step 6 Click Open.
The Select file dialog box closes.
Step 7 (Recommended) Check the Backup the current configuration check box, click Browse , and select a backup
file.
Step 8 Click Finish.
A Password Management dialog box appears.
Step 9 Enter the appropriate password.
For more information, see Password Management , on page 6 section.
Step 10 Click Update.
The Password Management dialog box closes.
An Update Dynamic Signature Pack progress bar appears.
The service configuration on the Cisco SCE platform is updated.
Introduction to Applying Service Configurations to Cisco SCE Devices
You can apply a service configuration to a single Cisco SCE platform, to selected Cisco SCE platforms, or
to all Cisco SCE platforms at one or more selected sites.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
19
The Network Navigator
Introduction to Managing Cisco SCE Devices
Note
Caution
The service configuration that you are applying must be open in the Service Configuration Editor.
If anomaly-based detection of malicious traffic is enabled, any access control list (ACL) that is configured
on the Cisco Service Control Engine (Cisco SCE) platform but is not applied to anything (for example,
an interface, an access map, or an SNMP community string) might be deleted when a service configuration
is applied to the platform. To workaround this issue, disable anomaly-based detection of malicious traffic.
In the Network Traffic tab, select Service Security . In the Service Security Dashboard, clear the Enable
anomaly detection check box.
Applying a Service Configuration to Multiple Cisco SCE Platforms
Procedure
Step 1
Step 2
In the Site Manager tree, select sites or Cisco SCE devices to which you are applying the service configuration
and right-click one of them.
From the popup menu that appears, select Apply Service Configuration.
The Choose Policy dialog box appears, listing all service configurations that are open in the Service
Configuration Editor.
If only one service configuration is open in the Service Configuration Editor, a Password Management
dialog box appears. Continue at Step 4. (If no service configurations are open in the Service
Configuration Editor, an error message is displayed.)
Select a service configuration from the list and click OK.
A separate Password Management dialog box appears for each Cisco SCE device that you have selected.
Note
Step 3
Step 4
For each Cisco SCE device, enter the password and click Apply .
The service configuration is applied to each selected Cisco SCE platform in turn.
Applying a Service Configuration to a Single Cisco SCE Platform
Procedure
Step 1
Step 2
In the Site Manager tree, right-click a Cisco SCE device.
A popup menu appears.
From the menu, select Apply Service Configuration .
The Choose Policy dialog box appears, listing all service configurations that are open in the Service
Configuration Editor.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
20
The Network Navigator
Introduction to Managing Cisco SCE Devices
Note
If only one service configuration is open in the Service Configuration Editor, a Password Management
dialog box appears. Continue at Step 5. (If no service configurations are open in the Service
Configuration Editor, an error message is displayed.)
Figure 17: Choose Policy
Step 3
Step 4
Step 5
Step 6
Select a service configuration from the list.
Click OK.
A Password Management dialog box appears.
Enter the appropriate password. (For more information, see Password Management , on page 6 section)
Click Apply.
The Password Management dialog box closes.
An Applying service configuration to Cisco SCE progress bar appears.
The service configuration is applied to the selected Cisco SCE platform.
Introduction to Retrieve Service Configurations from Cisco SCE Devices
You can retrieve service configurations from a single Cisco SCE platform, from selected Cisco SCE platforms,
or from all Cisco SCE platforms at one or more selected sites.
Retrieving Service Configurations from Multiple Cisco SCE Platforms
Procedure
Step 1
In the Site Manager tree, select sites or Cisco SCE devices whose service configurations you want to retrieve,
and right-click one of them.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
21
The Network Navigator
Introduction to Managing Cisco SCE Devices
Step 2
From the popup menu that appears, select Retrieve Service Configuration.
A separate Password Management dialog box appears for each Cisco SCE device that you have selected.
Step 3
For each Cisco SCE device, enter the password and click Retrieve .
The service configuration is retrieved from each Cisco SCE platform in turn, and is opened in the Service
Configuration Editor.
Retrieving Service Configurations from a Single Cisco SCE Platform
Procedure
Step 1
Step 2
Step 3
Step 4
Step 5
In the Site Manager tree, right-click a Cisco SCE device.
A popup menu appears.
Enter your password if prompted.
From the menu, select Retrieve Service Configuration .
A Password Management dialog box appears.
Enter the appropriate password.
For more information, see Password Management , on page 6 section.
Click Retrieve .
The Password Management dialog box closes.
A Retrieving from Cisco SCE progress bar appears.
The service configuration is retrieved from the Cisco SCE platform and opened in the Service Configuration
Editor.
Installing PQI Files on Cisco SCE Devices
This operation installs the Cisco SCA BB on the Cisco SCE platform.
Note
It is recommended to use the SCE Software Upgrade wizard when installing a PQI file on multiple Cisco
SCE devices. See Upgrading the SCE Using the SCE Software Upgrade Wizard section.
Note
Installing a PQI file usually takes a few minutes.
Procedure
Step 1
Step 2
In the Site Manager tree, select a Cisco SCE device.
From the Console main menu, choose Network > Install Application Software (PQI).
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
22
The Network Navigator
Introduction to Managing Cisco SCE Devices
The Update Software dialog box appears.
Figure 18: Update Software
Step 3
Click Browse .
A Select file dialog box appears.
Step 4
Step 5
Browse to the PQI file that you are installing.
Click Open.
The Select file dialog box closes.
Step 6
Click Finish.
A Password Management dialog box appears.
Step 7
Enter the appropriate password.
For more information, see Password Management , on page 6 section.
Click Apply.
The Password Management dialog box closes.
Step 8
An Updating software to SCE progress bar appears.
The PQI file is installed on the selected Cisco SCE.
Installing a Cisco SCE OS Software Package on Cisco SCE Devices
This operation installs the Cisco SCE OS software package (the operating system software and firmware of
the Cisco SCE platform).
Note
It is recommended to use the SCE Software Upgrade wizard when installing an SCE OS software package
on multiple Cisco SCE platforms. See Upgrading the SCE Using the SCE Software Upgrade Wizard
section.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
23
The Network Navigator
Introduction to Managing Cisco SCE Devices
Procedure
Step 1
Step 2
In the Site Manager tree, select a Cisco SCE device.
From the Console main menu, choose Network > Upgrade SCE Platform Firmware (PKG) .
The Update OS dialog box appears.
Figure 19: Update OS
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Click Browse .
A Select file dialog box appears.
Browse to the PKG file containing the OS that you are installing.
Click Open.
The Select file dialog box closes.
Click Finish.
A Password Management dialog box appears.
Enter the appropriate password.
For more information, see Password Management , on page 6 section.
Click Apply.
The Password Management dialog box closes.
An Updating software to SCE progress bar appears.
The PQI file is installed on the selected Cisco SCE.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
24
The Network Navigator
Introduction to Managing Subscriber Manager Devices
Introduction to Managing Subscriber Manager Devices
Generating Tech Support Info Files for Subscriber Manager Devices
This operation generates the support file, for the Subscriber Manager, for the use of Cisco technical support
staff.
Procedure
Step 1
In the Site Manager tree, right-click an Subscriber Manager device.
A popup menu appears.
Figure 20: Site Manager Tree Menu
Step 2
Step 3
Step 4
Step 5
Step 6
From the menu, select Generate Tech Support Info File .
The Generate Tech Support Info File dialog box appears.
Click Browse.
A Select File dialog box appears.
Browse to the folder where you want to save the tech support info file.
In the File name field, enter a new file name, or select an existing ZIP file.
Click Open to select the file.
If the file exists, it is overwritten.
The Select File dialog box closes.
Step 7
Step 8
Step 9
(Optional) To add log files to the output tech support info file, check the Add GUI Console log files check
box .
Check the Open file after it is fetched check box.
Click Finish.
The Generate Tech Support Info File dialog box closes.
A Password Management dialog box appears.
Step 10 Enter the appropriate password. (For more information, see Password Management , on page 6 section.)
Step 11 Click Generate.
The Password Management dialog box closes.
A Generate tech support info file progress bar appears.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
25
The Network Navigator
Introduction to Managing Subscriber Manager Devices
The file is generated.
Retrieving the Online Status of Subscriber Manager Devices
This operation provides information about the current software version and operational status of the Subscriber
Manager Device.
Procedure
Step 1
In the Site Manager tree, right-click an Subscriber Manager device.
A popup menu appears.
Step 2
From the menu, select Online Status.
A Password Management dialog box appears.
Step 3
Enter the appropriate password.
For more information, see Password Management , on page 6 section
Click Extract.
The Password Management dialog box closes.
Step 4
An Extracting info progress bar appears.
The Cisco Service Control Subscriber Manager online status is retrieved.
Figure 21: Cisco Service Control Subscriber Manager Online Status
Connecting to Subscriber Manager Devices
To manage subscribers using the Subscriber Manager GUI tool, you must connect to an Subscriber Manager
device.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
26
The Network Navigator
Introduction to Managing Collection Manager Devices
Note
The Subscriber Manager GUI tool performs authentication on the Cisco Service Control Subscriber
Manager by opening a PRPC connection to port 14374 and attempting to log in using the username and
password that you entered in the Password Management dialog box. If a PRPC server with this user is not
running on the Cisco Service Control Subscriber Manager, authentication fails. If you have changed the
PRPC port on the Cisco Service Control Subscriber Manager, see User Authentication , on page 33
section.
Procedure
Step 1
Step 2
Step 3
Step 4
In the Site Manager tree, right-click an Subscriber Manager device.
A popup menu appears.
From the menu, select Manage Subscribers .
A Password Management dialog box appears.
Enter the appropriate password. (For more information, see Password Management , on page 6 section.)
Click Connecting.
The Password Management dialog box closes.
A Connecting to progress bar appears.
You connect to the Subscriber Manager, and the Console switches to the Subscriber Manager GUI tool.
What to Do Next
For an explanation of how to proceed, see Subscriber Manager GUI Tool section.
Introduction to Managing Collection Manager Devices
You can configure Collection Manager devices using a wizard. See Configuring Cisco SCE and Collection
Manager Devices Using a Wizard , on page 7 section.
Retrieving the Online Status of CM Devices
This operation provides information about the current software version and operational status of the Collection
Manager.
Procedure
Step 1
In the Site Manager tree, right-click a CM device.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
27
The Network Navigator
Working with Network Navigator Configuration Files
A popup menu appears.
Figure 22: Site Manager Tree Menu
Step 2
From the menu, select Online Status .
A Password Management dialog box appears.
Step 3
Enter the appropriate password.
For more information, see Password Management , on page 6 section.
Click Extract.
The Password Management dialog box closes.
Step 4
An Extracting info progress bar appears.
The Cisco Service Control Collection Manager online status is retrieved.
For an example of a retrieved online status window (for a Cisco SCE platform), see Retrieving the Online
Status of Cisco SCE Devices , on page 17 section .
Working with Network Navigator Configuration Files
After you add sites and devices to the Network Navigator, you can export this data to a file to back up your
settings and to share them with other users, who can import your Network Navigator settings into their Console.
If you use the Site Master Password to store the passwords of the network devices, the passwords are also
exported, in encrypted form. This means that other users who import this data need to only provide the Site
Master Password to access the devices.
Exporting a Network Navigator Configuration
Procedure
Step 1
From the Console main menu, choose File > Export .
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
28
The Network Navigator
Exporting a Network Navigator Configuration
The Export dialog box appears.
Figure 23: Export
Step 2
Step 3
From the export destination list, select Network Navigator Configuration to a file.
Click Next .
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
29
The Network Navigator
Exporting a Network Navigator Configuration
The Export Network Navigator Configuration to a file dialog box appears.
Figure 24: Import Network Navigator Configuration from File
The Available sites pane lists all of the sites in the configuration.
Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
Select the sites to export, using the check boxes and the select buttons.
In the Select the export destination area, click Browse.
An Open dialog box appears.
Browse to the folder where you want to save the configuration file.
In the File name field, enter a new file name, or select an existing site_xml file.
Click Open to select the file.
Note
If the file exists, it is
overwritten.
The Open dialog box closes.
Click Finish.
The Export Network Navigator Configuration dialog box closes.
The configuration is saved to the file.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
30
The Network Navigator
Importing a Network Navigator Configuration
Importing a Network Navigator Configuration
Procedure
Step 1
From the Console main menu, choose File > Import .
The Import dialog box appears.
Figure 25: Import
Step 2
Step 3
From the import source list, select Network Navigator Configuration from file.
Click Next.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
31
The Network Navigator
Importing a Network Navigator Configuration
The Import Network Navigator Configuration from file dialog box appears.
Figure 26: Import Network Navigator Configuration from File
Step 4
Step 5
Step 6
Step 7
Click Browse.
An Open dialog box appears.
Browse to the folder containing the file to import, and select a site_xml file.
Click Open to select the file.
The Open dialog box closes.
Click Finish .
The Import Network Navigator Configuration dialog box closes.
The configuration is imported from the file.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
32
The Network Navigator
Network Settings Requirements
Network Settings Requirements
Firewall and NAT Requirements
The ports listed in the table are the default values. If you change a port in a device, you must modify the
firewall/NAT settings accordingly. (Modifying the Console settings to connect to a different PRPC port is
described in the following section.)
Table 1: Required Firewall NAT Settings Required for Network Navigator to Operate Properly
Source
Destination
Comments
Workstation
Cisco SCE port 14374/TCP
PRPC—Required for all Cisco
SCE operations
Cisco SCE
Workstation port 21/TCP
FTP—Required for the following
Cisco SCE operations:
• Install OS
• Generate Tech Support Info
File
Cisco SCE
Workstation ports 21000/TCP to
21010/TCP
FTP—Alternative to port 21/TCP,
required if another application on
the workstation is using
port21/TCP.
Workstation
Subscriber Manager port
14374/TCP
PRPC—Required for all Subscriber
Manager operations
Workstation
CM port 14375/TCP
PRPC—Required for the CM
Online Status operation and for CM
authentication
The SCA Reporter may have additional requirements for connecting to the database. For more information,
see the Cisco Service Control Application Reporter User Guide.
User Authentication
User authentication is performed when a Proprietary Remote Procedure Call (PRPC) connection is made to
a Cisco SCE platform, a CM, or an Subscriber Manager. For authentication to succeed, a PRPC server must
be running at the destination, and you must know the username and password of a user of the server.
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
33
The Network Navigator
Introduction to Disabling PRPC Authentication
Note
If you change a PRPC server port in a device (SM/CM/Cisco SCE), you must add a line to the configuration
file engage.ini : <IP address of device>.rpc.port=<port number> For example: 10.56.216.37.rpc.port=222
Add one line for each (non-default) port that you use. The file engage.ini is located in the folder Program
files\Cisco SCA\SCA BB Console 4.2.x\plugins\policy.contribution_4.2.x\config\ .
You define the username and password using the user/password mechanism in the Cisco SCE platform or a
command-line utility in the Subscriber Manager and CM.
For more information about defining users, see the following:
• Cisco SCE—See either the “TACACS+ Authentication, Authorization, and Accounting” section in the
“Configuring the Management Interface and Security” chapter of Cisco SCE8000 10GBE Software
Configuration Guide or the “TACACS+ Authentication, Authorization, and Accounting” section in the
“Configuring the Management Interface and Security” chapter of Cisco SCE8000 GBE Software
Configuration Guide.
• Collection Manager—“Managing Users” section in the “Managing the Collection Manager” chapter of
Cisco Service Control Management Suite Collection Manager User Guide.
• Subscriber Manager—“Information About the p3rpc Utility” section in the “Command-Line Utilities”
appendix of Cisco Service Control Management Suite Subscriber Manager User Guide.
Note
PRPC authentication from the Cisco SCA BB Console to any CM/SM/Cisco SCE IP addresses other than
the real IP address of the device is not supported. This is especially important when the CM/Subscriber
Manager/Cisco SCE resides on the inside interface of a NATing router or firewall Workaround : Redesign
your network so that the SCA BB Console is given the real IP address of the CM/SM/Cisco SCE. Disable
PRPC authentication on the Cisco SCE/CM/Subscriber Manager as described in the following sections.
Introduction to Disabling PRPC Authentication
Disabling PRPC Authentication on a Cisco SCE Platform
Procedure
Use the CLI to disable PRPC authentication.
Run the ip rpc-adapter security-level none CLI in config mode.
Disabling PRPC Authentication on a CM
Procedure
Step 1
Edit the CM configuration file.
Edit the cm/um/config/p3cm.cfg configuration file:
[RPC.Server] security_level=none
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
34
The Network Navigator
Introduction to Disabling PRPC Authentication
Step 2
Reload the CM process.
Disabling PRPC Authentication on an Subscriber Manager
Procedure
Step 1
Edit the Subscriber Manager configuration file.
Edit the ~pcube/sm/server/root/config/p3sm.cfg configuration file:
[RPC.Server] security_level= none
Step 2
Load the configuration.
Run the following CLU: p3sm --load-config
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
35
The Network Navigator
Introduction to Disabling PRPC Authentication
Cisco Service Control Application for Broadband (Cisco SCA BB) User Guide
36
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertising