Configuration
Configuration
• Enable AutoLogin, page 1
• Configure the Network, page 2
• Set up Users on the Cisco Unified Communications Manager Workflow, page 3
• Change a User Password, page 7
Enable AutoLogin
AutoLogin is disabled by default (AutoLogin=no). If enabled, the AutoLogin feature automatically logs the
user in as the Default User, unless you cancel the AutoLogin before the CountDown interval expires. You
can cancel AutoLogin by pressing the ESC key. This feature is useful for kiosk environments.
To enable the AutoLogin feature, change the AutoLogin parameter in the wlx.ini file to AutoLogin=yes. For
more information about how to edit the wlx.ini file, or about the AutoLogin or Countdown parameters, see
the INI reference guide for the thin client.
User Mode
If you enable AutoLogin, the thin client automatically boots and signs in as the default user (thinuser mode),
which restricts user access.
In thinuser mode, the FireFox shortcut does not appear in the Start menu and xterm does not appear in the
Application Browser. Users can access System Information by clicking an icon in the notification area of the
task bar. To set up access to FireFox, edit the wlx INI file to specify the required parameters.
Example:
CONNECT=BROWSER \
Description="Cisco Home Page" \
URL=http://www.cisco.com \
Resolution=FullScreen \
Mode=Normal
After application of the new wlx INI file, an icon for FireFox appears on the thin client desktop. For more
information about how to edit the wlx INI file, see the INI reference documentation for your device.
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Configuration
Configure the Network
Note
Dell Wyse thin client users do not have access to the WDM icon in thinuser mode. This behavior is
expected because users do not need this access. If you require access WDM to troubleshoot device check-in
issues, you can open the application from xterm. For more information about how to manage Dell Wyse
thin clients, see the administrator guides for your base image version.
Configure the Network
Related Topics
Port Requirements
DHCP Pool Setup
If your network uses DHCP, specify the domain name in the DHCP pool. Without this setting, DHCP does
not assign a domain to the thin clients. Therefore, the devices cannot register with the Cisco Unified
Communications Manager, the client keypads are dimmed, and users cannot make calls.
Example:
ip dhcp pool Non-VXCM server
network 10.2.209.0 255.255.255.0
dns-server 10.2.25.11
default-router 10.2.209.1
domain-name rtpvxi.com
!
Domain Name Resolution
If thin clients reside in a different domain than the Cisco Unified Communications Manager, the DNS server
may be unable to resolve the domain name for the Cisco Unified Communications Manager.
To resolve this issue, edit the /etc/hosts file on the thin client. To save the change permanently, edit the wlx.ini
file. Add the AddtoEtcHosts= parameter, and specify the IP, FQDN, and aliases for each
Cisco Unified Communications Manager in the cluster. This parameter adds entries to the /etc/hosts file, where
aliases are an optional space-separated list of hostnames.
For more information about how to edit the wlx.ini file, see the INI reference guide for the thin client.
Syntax
AddtoEtcHosts= "ip1 FQDN1 aliases1;ip2 FQDN2 aliases2"
Sample wlx.ini File
;*************************************************************
;* General 1 *
;*************************************************************
AddtoEtcHosts="10.200.252.2 CUCM123.cisco.com CUCM123;10.100.7.117 CUCM456.cisco.com CUCM456"
IniFileSource=cache
;*************************************************************
;*
Connections
*
;*************************************************************
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Configuration
Configuration Files
Browser.Homepage=http://gwydlvm120
CONNECT=BROWSER \
Description="Citrix-HVD" \
URL=www.cisco.com \
AutoConnect=yes \
Sound=yes \
mode=normal
Configuration Files
For each Cisco Unified Client Services Framework (CSF) device that you add to the system, Cisco Unified
Communications Manager creates a configuration (CNF.xml) file. The CNF file contains the device
specifications for the associated user.
When users sign in to Cisco Jabber, Cisco Virtualization Experience Media Engine starts the download of
the associated CNF file to the thin client. To ensure the successful transfer of the file, open the relevant ports
in all firewall applications to allow the thin client to access the ports. For more information about how to open
ports, see the documentation for the firewall software.
Important
Download of the CNF.xml file follows the system setting for HTTP proxy. Ensure that the proxy does
not route the HTTP request from the thin client outside of the corporate network.
Set up Users on the Cisco Unified Communications Manager
Workflow
Procedure
Command or Action
Purpose
Step 1
Create a CSF Device and a Directory Number for
Each User, on page 4.
Step 2
Associate New Devices with a User, on page 6.
Step 3
Enable the CTI Protocol for Users, on page 7.
Step 4
Configure Cisco Unified Communications Features Enable the Unified Communications
for Users, on page 7.
Manager IM and Presence Service. See
the documentation for your version of
Cisco Unified Communications
Manager.
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Configuration
Create a CSF Device and a Directory Number for Each User
Create a CSF Device and a Directory Number for Each User
Note
You can use the same Cisco Unified Client Services Framework (CSF) devices for the virtual environment,
as you do for the nonvirtual environment. We recommend that you create only one CSF device for each
virtual user. If multiple devices exist for a virtual user, virtual Jabber automatically selects the first device
in the list.
Procedure
Step 1
Step 2
Step 3
Step 4
From Cisco Unified Communications Manager Administration, choose Device > Phone.
Select Add New.
From the Phone Type drop-down list, choose Cisco Unified Client Services Framework, and then select
Next.
In the Phone Configuration window, enter the applicable information for the phone as follows:
Option
Description
Device Name
Enter a name to identify the Cisco Unified Client Services Framework device.
The name can contain 1 to 15 characters, including alphanumeric characters.
Periods, hyphens, and underscores are not supported. Typically the device name
format is CSF<username>; however, including the user ID is optional. Example:
CSFjohndoe.
Description
Enter a descriptive name for the phone. For example, enter
Richard-phone-on-computer.
Device Pool
Choose Default or another profile that was previously created. The device pool
defines sets of common characteristics for devices, such as region, date and
time group, softkey template, and Multilevel Precedence and Preemption (MLPP)
information.
Phone Button Template
Choose Standard Client Services Framework. The phone button template
determines the configuration of buttons on a phone and identifies which feature
(such as line or speed dial) is used for each button. This option is required.
Owner User ID
To use an adjunct license with this device, choose the user ID from the list.
Primary Phone
To use an adjunct license with this device, choose the device name of the Cisco
Unified IP Phone to associate with the client application.
Allow Control of Device
from CTI
Always check this option in a virtual environment.
Presence Group
Choose Standard Presence Group.
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Create a CSF Device and a Directory Number for Each User
Step 5
Step 6
Step 7
Step 8
Step 9
Option
Description
Device Security Profile
Choose Cisco Unified Client Services Framework - Standard SIP
Non-Secure Profile.
SIP Profile
Choose Standard SIP Profile or another profile that was previously created.
SIP profiles provide specific SIP information for the phone, such as registration
and keepalive timers, media ports, and Do Not Disturb control.
Scroll down to the Product Specific Configuration Layout section, and set Video Calling to Enabled.
Select Save.
Select Apply Config if this button is available, and then confirm when prompted.
Select Add a new DN in the Association Information section that appears on the left side of the window.
Enter information for the directory number on the Directory Number Configuration window.
Option
Description
Directory Number
Enter the directory number (line) to assign to the device.
Route Partition
Enter the route partition. Partitions divide the route plan into logical subsets.
These subsets include organization, location, and type of call.
Display (Internal Caller ID) Enter the Caller ID. This entry is optional. The actual display depends on this
entry and the configuration for the other party. For example, Cisco IP Phones
display the Caller ID, but Cisco Jabber does not.
Maximum Number of Calls Specify the maximum number of calls that can be presented to the application.
This number includes all calls placed on hold plus the active call, regardless
of which party initiated the calls.
Busy Trigger
Specify the number of calls (active and on hold). Incoming calls above this
limit receive a busy signal or are redirected to the Forward Busy
Internal/External target (if the target is configured).
Step 10 Select Save.
Step 11 Select Apply Config if this button is available, and then confirm when prompted.
Step 12 Scroll to the bottom of the Directory Number Configuration window, and then select Associate End Users.
Step 13 In the Find and List Users window, use the search criteria to find the user who you want to associate with
the directory number.
Step 14 Check the box next to that username, and then select Add Selected.
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Associate New Devices with a User
The user is now associated with the DN.
Step 15 In the User Associated with Line section of the window, select the username.
Step 16 In the End User Configuration window, scroll down to the Direct Number Associations section.
Step 17 From the Primary Extension drop-down list, choose the DN for the user.
Step 18 In the End User Configuration window, under Permissions Information, select Add to User Group or
Add to Access Control Group, depending on your version of Cisco Unified Communications Manager.
Step 19 In the Find and List User Groups window, use the search criteria to find Standard CCM End Users.
Step 20 Check the box next to Standard CCM End Users, and then select Add Selected.
Step 21 In the Find and List User Groups window, use the search criteria to find Standard CTI Enabled.
Step 22 Check the box next to Standard CTI Enabled, and then select Add Selected.
Step 23 Select Save.
Cisco Unified Communications Manager reminds you that changes to line or directory number settings require
a restart. However, you need only restart after you edit lines on Cisco Unified IP Phones that are running at
the time of the modifications.
Associate New Devices with a User
Note
Perform this task in Cisco Unified Communications Manager.
Procedure
Step 1
Step 2
From Cisco Unified Communications Manager Administration, choose > User Management > End User.
Search for the user in the Find and List Users window.
Step 3
Step 4
Step 5
Select the user.
Select Device Association in the Device Information section.
Search for the devices that you require in the User Device Association window.
Step 6
Select the devices that you require.
For example, you can select a device whose type is Cisco Unified Client Services Framework, and a desk-phone
device.
Step 7
Step 8
Step 9
Select Save Selected/Changes.
Select Back to User from the menu in the Related Links navigation box at the top right of the window.
Select Go.
Step 10 Verify that the devices are listed in the Device Information section in the End User Configuration window.
What to Do Next
Reset a device
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Configuration
Enable the CTI Protocol for Users
Enable the CTI Protocol for Users
Enable the computer-telephony integration (CTI) protocol for each Cisco Virtualization Experience Client
user.
Procedure
Step 1
Step 2
From Cisco Unified Communications Manager Administration, choose User Management > End Users.
Search for the user in the Find and List Users window.
Step 3
Step 4
Select the user.
In the End User Configuration window, scroll down to Permissions Information.
Step 5
Select Add to User Group.
Step 6
Select the following groups:
• Standard CCM End Users
• Standard CTI Allow Control of All Devices
• Standard CTI Enabled
Step 7
Select Save.
What to Do Next
Enable the Unified Communications Manager IM and Presence Service. See the documentation for your
version of Cisco Unified Communications Manager.
Configure Cisco Unified Communications Features for Users
For information about how to configure Cisco Unified Communications features for Cisco Jabber, see the
deployment and installation guide for your release, available from http://www.cisco.com/c/en/us/support/
unified-communications/jabber-windows/products-installation-guides-list.html.
Change a User Password
Use this procedure to change the password for a user only if LDAP Authentication is not enabled. If LDAP
Authentication is enabled, the passwords are stored on the LDAP Server. For Cisco Unified Communications
Manager 9.0 or later, this procedure applies only to passwords for users created locally.
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Change a User Password
Procedure
Step 1
Step 2
From Cisco Unified Communications Manager Administration, choose Cisco Unified Communications
Manager Administration > User Management > End User.
Search for the user in the Find and List Users window.
Step 3
Step 4
Select the user.
In the End User Configuration window, in the Password field, enter a new password for the user.
Step 5
Step 6
In the Confirm Password field, enter the new password for the user again.
Select Save.
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