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Documentation
OpenScape Voice
OpenStage 40 SIP, OpenStage 40 G SIP
OpenStage Key Module 40
User Guide
Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open
V1 R3.x
V1 R4.x
2
Important information
Important information
Q
For safety reasons, the telephone should only be supplied with power:
• using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=US,
3=UK) or
• in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.
Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty and the CE marking invalid.
Never open the telephone or a key module. Should you encounter any problems, contact your administrator.
Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.
Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.
• Do not operate the telephone in damp environments such as bathrooms.
Product support on the internet
Information and support for our products can be found on the Internet at: http://www.siemens-enterprise.com/ .
Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/ .
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Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .11
Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 12
Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 13
Getting to know your OpenStage phone . . . . . . . . .14
The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . 14
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 16
OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 22
Idle-display view and icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Contents
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Answering a call via the loudspeaker (speakerphone mode) . . . . . . 40
Accepting a call via the headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Picking up call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Picking up the held call: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Switching from handset to speakerphone mode . . . . . . . . . . . . . . . . . 44
Switching from speakerphone mode to the handset . . . . . . . . . . . . . . 44
Switching from headset to speakerphone mode . . . . . . . . . . . . . . . . . 45
In standard mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
In U.S. mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 46
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Immediate dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Dialing using the hot or warm line function . . . . . . . . . . . . . . . . . . . 52
Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 55
Putting on hold and retreiving successively or simultaneously . . . . 56
Connecting parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Programming call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . 61
Activating call forwarding for all calls . . . . . . . . . . . . . . . . . . . . . . . . 62
Call forwarding chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Requesting callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Permitting callback on busy/no reply . . . . . . . . . . . . . . . . . . . . . . . . 66
Calling back missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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Contents
Programmable sensor keys . . . . . . . . . . . . . . . . . . . .68
List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Programming sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Repertory dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Example 1: Calling saved number . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Example 2: Call Waiting toggle Activating/deactivating . . . . . . . . . . 74
Example 3: Immediate ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Resetting sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .76
Accepting calls via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Dialing with the DDS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Dialing from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Dialing from the LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using autodial delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
System-based conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Phonebooks and call lists . . . . . . . . . . . . . . . . . . . .102
Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Deleting a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Deleting all contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Contents
Finding an LDAP entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Extended LDAP editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Editing entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Making calls with multiple lines . . . . . . . . . . . . . . 109
Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . 109
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . 109
Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Automatic trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Dialing the last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Forwarding calls on primary line . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . 112
Making and receiving calls with multiple lines . . . . . . . . . . . . . . . . 112
Putting a line on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Lines with hot or warm line function . . . . . . . . . . . . . . . . . . . . . . . 114
Busy override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 118
LED display on DSS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Making calls in an executive-secretary team . . . . . . . . . . . . . . . . . . . . 119
Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Connecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
DSS keys can be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Using line overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Settings for multi-line phones (keyset) . . . . . . . . . . . . . . . . . . . . . . . . 124
Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 124
Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 125
Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 126
Line preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
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Contents
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Enabling "Do not disturb" via a key. . . . . . . . . . . . . . . . . . . . . . . . . 130
Enabling "Do not disturb" via the idle menu . . . . . . . . . . . . . . . . . . 130
Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 136
Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 136
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 137
Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Logging off from the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 139
Logging on with forced, delayed logoff at a remote phone . . . . . . 140
OpenScape Voice functions. . . . . . . . . . . . . . . . . . .141
Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Temporarily activating anonymous calling for the next call . . . . . . 143
Temporarily deactivating anonymous calling for the next call . . . . 143
Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Accepting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Using abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Making a line busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Marking the last line in the hunt group chain. . . . . . . . . . . . . . . . . 149
Unparking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Contents
Active silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Muted silent monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Table of codes for OpenScape Voice functions. . . . . . . . . . . . . . . . . . 156
Individual phone configuration . . . . . . . . . . . . . . . 157
Adjusting the display to a comfortable reading angle . . . . . . . . . . 157
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Background lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Contrast for the OpenStage Key Module. . . . . . . . . . . . . . . . . . . . 158
Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Nonsecure voice communication tone and message . . . . . . . . . . 169
Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Activating/deactivating automatic menu display . . . . . . . . . . . . . . 173
Setting the display time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Initiating the reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . 176
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 182
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Contents
Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Opening the user menu on the phone . . . . . . . . . . . . . . . . . . . . . . . . 183
User menu display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
10
General information
General information
About this manual
This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the following reasons:
• The function is not configured for you or your telephone. Please contact your system support representative.
• Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or programming an OpenStage phone.
For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
This user guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
Symbols used in the manual
Operations and settings that can be made both at the phone and over the
Web interface are indicated by an icon and page reference.
V is a reference to an operation or setting performed directly on the phone z is a reference to an operation or setting performed via the Web interface
11
General information
Service
The Siemens service department can only help you if you experience problems or defects with the phone.
Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your country.
Intended use
The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN. It can also be used as a workstation device.
Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone
(front right) should be kept clear.
The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view of the display while eliminating light reflexes.
– Adjust the contrast as required
12
General information
Single-line telephone/multi-line telephone
Your OpenStage 40/40 G is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with single-line phones.
Each line is assigned an individual phone number which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones
The "Overview" tab on the telephony interface provides information about the lines configured on your phone and the current status of each line
A number of specific features must be considered when using a multi-line phone to make and receive calls
13
Getting to know your OpenStage phone
Getting to know your OpenStage phone
The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.
The user interface of your OpenStage 40/40 G
8
2 3
1
4
6
5
7
1 You can make and receive calls as normal using the
handset.
2
The
graphic display permits intuitive operation of the phone
3
4
5
You can customize your telephone by assigning phone numbers and functions to the
programmable sensor keys Æ page 26.
You can use
function keys when conducting a call to access frequently used functions (such as, Disconnect) or to open the Program/Ser-
vice menu and mailbox Æ page 19.
Audio keys are also available, allowing you to optimally configure the audio features on your telephone
6 The
5-way navigator is a convenient navigation tool Æ page 20.
7 The
keypad can be used to enter phone numbers and text Æ page 24.
8 Incoming calls are visually signaled via the
call display.
14
Getting to know your OpenStage phone
Ports on the underside of the phone
Power supply unit
(if necessary)
PC
Network switch
Headset Country specific cable
Key Module
Handset
Properties of your OpenStage 40/40 G
LCD display, 40 x 6 characters
Illuminated display
Programmable sensor keys
Full-duplex speakerphone function
Headset
1000 Mbps Ethernet switch Æ page 16
Interface for key modules
Wall mounting
OpenStage 40 40 G
; ;
; ;
6 6
; ;
; ;
;
-
-
;
; ;
; ;
15
Getting to know your OpenStage phone
Using network ports more efficiently
OpenStage 40 has a built-in 10/100 Mbps Ethernet switch.
OpenStage 40 G has a 1000 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. The telephone-PC connection option must first be activated on the telephone by service personnel.
Network switch OpenStage 40/40 G PC
Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.
16
Getting to know your OpenStage phone
Key Module
OpenStage Key Module 40
The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated, programmed keys.
Like keys on the phone, these keys can be programmed and used accord-
You can attach up to two OpenStage Key Module 40s to your
OpenStage 40.
To operate an OpenStage Key Module 40 you always require a power supply unit
17
Getting to know your OpenStage phone
OpenStage Key Module 15
The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys.
Like keys on the phone, these keys can be programmed and used accord-
ing to your needs. Labeling keys see Æ page 182.
You can only attach one OpenStage Key Module 15 to your OpenStage 40.
You cannot combine the OpenStage Key Module 15 with the
OpenStage Key Module 40.
18
Keys
Function keys
Getting to know your OpenStage phone
Key Function when key is pressed s
End (disconnect) call.
,
Open redial list r
Activate/deactivate forwarding
N
Open phone menu
O
View messages
Audio keys
LED display none none
Red: Call forwarding is activated
Red: Menu is active
Red: New voicemail or missed calls.
Key Function when key is pressed p
Activate/deactivate microphone (also for speakerphone mode) o
Activate/deactivate the headset.
-
Decrease the ring, handset, and loudspeaker volume.
n Activate/deactivate loudspeaker for speakerphone mode and open listening
+
Increase the ring, handset, and loudspeaker volume.
19
Getting to know your OpenStage phone
Navigator
Before using the telephone, remove the protective covering from the navigator surface.
With this control, you can manage most of your phone’s functions, as well as its displays.
Operation Functions when key is pressed
Press the c
key.
• Call up the context menu
• Perform action
• Go down a level
• Call up the context menu in the idle display
Press the a
key.
• Short press: One level back
• Long press (held down): Go back to the first level of the settings menu
• Cancel function
• Quit the context menu
• In input fields:
Delete character to the left of the cursor
• Im Ruhemenü Leitungsübersicht aufrufen
Press the d
key.
• Scroll downwards
• Select element below
• Long press (held down): Jump to the end of the list/menu
Press the b
key.
• Scroll upwards
• Select element above
• Long press (held down): Jump to the start of the list/menu
Press the i
key. • Confirm input
• Perform action
• Call up the context menu
20
Getting to know your OpenStage phone
Programmable sensor keys
Your OpenStage 40 telephone features six programmable lit sensor keys.
Increase the number of programmable sensor keys by connecting a key module
Mirea, Ch.
Level 2
Touch the key briefly to activate the programmed function or dial the stored
If you hold the key pressed, you are prompted as to whether to start programming this function key.
If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu
Æ page 69 (ask your service personnel about the current setting).
Only for repdial keys can you also program the second level for direct destination selection.
You can label these keys with internal and external phone numbers or frequently used functions (platform-dependent; please contact the responsible service personnel).
The configured phone number or function name is displayed next to the key.
The status of a function is shown by the LED on the corresponding sensor key.
Line and DDS keys can only be programmed by service personnel via the service menu.
Meaning of LED displays on function keys
LED
S
Off
T
Flashing
1
R
On
Meaning of function key
The function is deactivated.
Indicates the function status.
The function is activated.
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.
21
Getting to know your OpenStage phone
Trunk keys (on multi-line phones only)
The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line.
This means up to five lines can be configured.
A distinction is drawn here between primary, secondary and phantom lines. Each of these line types can be used on a private or shared basis
Æ page 22.
Primary line
All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls are signaled on this line.
To avoid conflict between individual multi-line phones, the functions
"Do not disturb" and "Call forwarding" can only be used for the primary line.
Secondary line
The secondary line on your phone is used as a primary line by another subscriber of the line trunk group. Your primary line, which is configured on another telephone in the line trunk group, simultaneously functions as the secondary line on that telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the line trunk group. Phantom lines are established when the number of lines provided by a communications system exceeds the number of available telephones.
Line utilization
•
Private line: A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone.
•
Shared line: A line that is configured on multiple telephones. The line status (if configured) is displayed in the "Overview" tab for all telephones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones.
•
Direct call line: A line with a direct connection to another telephone.
The line status is indicated by the LED in addition to the display in the
"Overview" tab
22
Getting to know your OpenStage phone
LED display
LED
S Not lit
Flashing
Explanation
The phone is in idle mode.
• Incoming call on the line (
• "Hold reminder" is activated (
T Flickering
• Outgoing call on the line
• The incoming call was prioritized and selected in accordance with the "Automatic line selection for incoming calls" option
Fast blinking The line is on "Hold".
Blinking
Call forwarding is activated
R Illuminated
The line is busy
23
Getting to know your OpenStage phone
Keypad
You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. The h
navigation key is used to delete from right to left.
In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number
4 key on the keypad twice. When entering the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input field.
To speed up the input, you can confirm your entry by pressing " g
" on the navigator after you have selected the required character.
To
enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters.
Character overview (depends on the current language setting)
Key 1x 2x 3x 4x 5x 6x
1
]
1
2 a b c
2
ä
3 d e f
3
4 g h i
4
5 j k l
5
6 m n o
6
ö
7 p q r s
7
ß
8 t u v
8
ü
9 w x y z 9
0 0
( [1] [2]
[1] Next letter in upper case (active for maximum one second)
[2] Switch to digit input
)
.
, ?
!
’ " ( ) @ / : _
24
Getting to know your OpenStage phone
Multi-function keys
Key Function during text input Function when held down
)
Write special characters Deactivate the ring tone
( Switch between upper and lower case
Activate the telephone lock.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).
Text editor
A function menu appears under the character selection field in certain situations (such as, when labeling programmable sensor keys). You can enter punctuation marks and special characters and switch between the entry of alphanumeric characters in lower and upper case and straightforward digit entry.
You can select further editor functions via the
click wheel:
• OK – Confirm and terminate the entire input
• Cancel – Cancel your entries without saving
• Mode Configuration via the key
(
– 123 (# -> ABC) – Numerical entry
– ABC (# -> Abc) – Upper-case characters
– Abc (# -> abc) – Initial character upper case
– abc (# -> 123) – Lower-case characters
• Move cursor left to add or delete characters
• Move cursor right to add or delete characters
• Copy – Copy a visible character string
• Paste – Insert a copied a character string at a cursor position
25
Getting to know your OpenStage phone
Display
Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs (
Idle mode
If there are no calls taking place or settings being made, your
OpenStage 40 is in idle mode.
Status bar
10:29 am
07
01234567
Mon 17.11.06
S
Level 2
Mirea, Ch.
Toussaint.
Rüscher
Stahl, Ing
Iller, Zin
Programmable sensor
Context-dependent displays
Own phone number
The left area contains the status bar on the first line and is followed by a five-line field for comprehensive context-specific displays. The right area is used for labeling the programmable sensor keys.
Idle-display view and icons
The time, weekday, and date are displayed in the status bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated.
The "Do not disturb" function is activated.
The phone lock is activated.
A mobile user is logged on to the telephone.
The microphone is deactivated.
26
Getting to know your OpenStage phone
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively.
Information on actual events
The following icons appear centered on the display when your phone is idle and signal current properties or events.
Example: You missed two calls in your absence.
02
You have two new voice messages that you can open by pressing
O
Icons for events
Icon Explanation
You received new voice messages.
New entries have been added to the call lists.
Local call forwarding is active.
Context menus
An arrow beside a selected entry indicates the existence of a context menu that you can open by pressing the i or g buttons on the navigator
(
Æ page 20). The range of functions available is situation-specific.
Consultation
Hold
Blind transfer call
Disconnect
1st entry
(selected on callup)
Selected entry
After a connection is set up – you are called or you make call – the context menu appears automatically under the current connection for the configured time (e.g. 20 seconds).
You can define how long the context menu should be displayed. You can deactivate the automatic display so that the g key on the navigator must be pressed to see the context menu of the connection
27
Getting to know your OpenStage phone
Idle display context menu
The following functions (where released) can be accessed by pressing the right key on the navigator:
Redial {1} 1234
Ringer off
Do not disturb off
Mobile logon
Cancel call backs
Directed pickup
First entry (selected when you call up the menu, if you have already dialed a phone number)
Selected entry
Only available when configured to support mobility
Pop-up menus
In many operating situations, suitable functions or information is offered in an automatic pop-up window.
Example: You set up a consultation call. The pop-up menu opens and offers suitable functions for selection with the navigator.
012345|
Dial
Redial {1}
Retrieve held call
Level 2
Mirea, Ch.
Toussaint.
Rüscher
Stahl, Ing
Iller, Zin
A pop-up window automatically closes as soon as you have performed an action.
28
Getting to know your OpenStage phone
Telephony interface
Single-line view
Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance.
The same information is available on multi-line telephones for the selected line in the line overview.
Example:
Icon indicating call status
Smith Michael
08912345678
Consultation
Hold
Blind transfer call
Disconnect
{
3:16
Call duration
Current call(s)
Context menu with situation-specific options
Icons for frequent call states
Icon Explanation
The call is active
The call has been disconnected
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold
{
The voice connection is secure.
}
The voice connection is not secure.
Detailed descriptions of the various functions can be found in the sections "Basic phone functions"
functions"
29
Getting to know your OpenStage phone
Multi-line view
Two tabs are displayed on the telephony interface:
• "[My phone]" tab – represents the primary line or the line view of a selected line
• "Overview" tab – configurable overview of the secondary lines
Æ page 22
To access the menu: Press the h
key:
Example:
Overview
[My phone] g
Bohr, Niels
Line 1 Line busy
Line 2
Level 2
My phone
Line 1
Line 2
Line key labeling
Line status
Line name
Status icon
The status icons provide information about the state of the relevant line.
Icon Explanation
Call for the corresponding line.
Call from a DSS line.
Call for a line with suppressed ring tone
"Hold reminder" is activated
The line is currently not available.
The line is busy.
Please note the LED displays for the line keys Æ page 23.
30
Getting to know your OpenStage phone
Context in the line overview
In the context menu of a selected line you have the following options with:
• Own free line
– Select
– View
• Own line with active call
– Hold
– Clear (replace handset)
– View
1
• Own line with held call
– Retrieve
– View
• Other free line
– Select
– View
• Other line with active call
– Hold
– Clear (replace handset)
– View
• Other line with held call
– Retrieve
– View
• Other line busy
– View
1 The telephony view is displayed as a preview after a period of time set by the service personnel.
31
Getting to know your OpenStage phone
Phonebooks
In addition to a local phonebook, there is a connection to the LDAP corporate directory if service personnel have made the necessary settings.
Both phonebooks can be accessed via the telephone menu (
You can configure a sensor key for the local phonebook.
Personal
Options
Bernoulli, Daniel
Bohr, Niels
Chadwick, James
Curie, Marie
Faraday, Michael
Search contacts
When in the phonebook or directory list view, press the keypad key that corresponds to the first letter of your search term.
A field opens for you to enter the search term:
K
The cursor jumps to the first entry in the list that matches the character you entered in the search field.
Personal phonebook
You can store up to 100 private contacts in your personal phonebook.
These are displayed in alphabetical order in the phonebook list. How to cre-
ate contacts is described in Æ page 102. A contacts consists of an entry
with a "Last name", "First name" and a number.
Managing contacts
All saved contacts are listed in alphabetical order on the "Personal" menu.
You can use the "Options" context menu to
• create new contacts
•
delete the entire phonebook list Æ page 103
32
Getting to know your OpenStage phone
Using contacts
The following functions are available via the context menu of a selected contact:
• Calling a contact
• Editing a contact
•
LDAP directory
If you have access to an LDAP directory (contact the responsible service personnel), you can search contacts in a company-wide directory. A userfriendly, advanced search function is available for this.
Searching for a contact
•
•
Using a contact
Calling a contact
33
Getting to know your OpenStage phone
Messages
Depending on the type and configuration of your communications platform
(contact the relevant administrator), messages from services, such as,
HiPath Xpressions can be displayed in this list.
When new messages are received, a message appears (
the idle display and the LED on the
To access the menu: Press the O key and use the navigator to select and confirm the relevant submenu.
Records
Messages
Calls
Voicemail
You will find voicemails in the
Messages directory.
Messages Directory:
The following default entry appears in the list:
Voice Mail
Voice Mail
No new messages
Alternative call: Hold down the O key.
If your system is appropriately configured (contact the relevant administrator), you can call the voice mailbox directly and immediately play back the messages saved.
34
Getting to know your OpenStage phone
Calls
This list appears as soon as you receive
new missed calls if you select the option
Calls in the Records menu. You can then scroll back to the Calls menu with the backspace key.
The following calls or call attempts are logged as call lists:
Calls
Missed
Dialed
Received
Forwarded
The number of missed calls and unchecked calls is shown on the idle display.
Call lists
All calls to your phone are time-stamped and logged in consecutive order in the call lists.
Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the log is deleted.
Multiple calls from the same number are only listed once. The number of call attempts is logged in the "Details" context menu and additionally in the
"Missed Calls" log in the list display.
The list contains the phone number as well as the time of the last call.
Callers with suppressed numbers are listed as "Unknown" in the call lists.
Only calls to the primary line are received on multi-line phones
(
35
Getting to know your OpenStage phone
Example of the
Missed call list:
Missed
Options g
(Busch, Wilhelm
11178
(Benz, Karl g
235689
(Lessing, Ephraim
2568900
12:11
(2)
10:25
(1)
7:22
(1)
Time of call
Number of call attempts
Selected new entry with context menu
Old entry
Call list options
You can select the following function in the
Options context menu:
Entry-specific context menu
You can select the following functions for an individual entry:
• Dial
•
Call attempts with date and time (up to ten can be saved)
• Delete
36
Getting to know your OpenStage phone
Telephone menu
Open the telephone menu using the
N key.
Settings
Personal
Phone book
Settings
Local phonebook
Company-wide
LDAP phonebook
Program/Service menu
Program/Service menu
You can make settings here as a user and use this menu to navigate to the password-protected administration area.
Accessing the menu: select Settings and confirm and then select and confirm the required menu using the navigator.
Settings
User
Admin
Settings for the user
Password-protected administration area
User settings
You can use the "User" menu to make local function settings for your
OpenStage and to configure the appearance of your display to your personal requirements.
Select one of the following menus with the navigator (
• "Date and time"
• "Audio"
• "Configuration" e.g.
• "Phone"
• "Locality"
•
• "Network information"
Æ page 38
•
37
Getting to know your OpenStage phone
Network information
V
Information about the IP address or name which was assigned to the phone in the network and therefore the HTML address of the web interface.
View information on the phone
Contact your service personnel or refer to the OpenStage Administration Manual for more on the network information values listed here.
V
Reset phone
Personal settings made via the telephone menu or the web interface can be reset to factory settings.
Administration
You can access the administration area via the "Admin" function and by entering the administration password.
Refer to the administration manual supplied with your phone for more detailed information on this topic.
Control and monitoring function
A control or monitoring function can be activated on your phone for service purposes by remote maintenance.
Control function
Service personnel have the option to activate and deactivate features of the phone via remote maintenance. During maintenance the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active.
Monitoring function
In order to detect malfunctioning of a phone for example, the service personnel install a monitoring function. You can use your phone as normal during monitoring. However you will first be informed about the operation with a message on the display and prompted to allow monitoring.
If service personnel have activated a function on your phone, which continuously transmits operating data to a server, you will see the flashing icon in the upper display line.
38
Step by Step
Basic functions
Basic functions
Please read carefully the introductory chapter
"Getting to know your OpenStage phone"
Æ page 14 before performing any of the steps
described here on your phone.
Secure voice transmission
Prerequisite: The secure voice communication option must be activated by your administrator.
If you call a party or receive a call from a party over a secure connection, a padlock icon
1
appears on the other party’s row on your graphic display. You can opt to have voice connections that are no longer secure indicated by a brief alerting tone and a window with the message
"Unencrypted call" (see Æ page 169).
Answering a call
Your OpenStage phone rings with the tone signal set when an incoming call is received. The call is also visually signaled on the call display.
If transmitted, calling party information (name, phone number) appears on the graphic display.
If you have set a pattern melody or a ringtone file
Æ page 165 on your phone, it is possible that service personnel have preset a different pattern melody, pattern sequence or ringtone or deactivated the ringtone, depending on the call type
(e.g. an external or internal call).
An incoming call will interrupt any ongoing telephone setting operations. When the call ends, you can press the
N key to return to the point in the menu structure where you were interrupted.
1.
Closed for secure or open for nonsecure voice communication
39
Basic functions
Step by Step
Accept?
Answering a call via the handset
The phone rings. The caller is displayed.
^
Lift the handset.
if nec.
+-
Set the call volume.
Answering a call via the loudspeaker
(speakerphone mode)
The phone rings. The caller is displayed.
The pop-up menu opens:
Select and confirm the option shown. The n key lights up.
or n
Press the key shown. The key lights up.
The speakerphone function is activated.
if nec. +-
Set the call volume.
Suggestions for using speakerphone mode:
• Tell the other party that speakerphone mode is active.
• Adjust the call volume while speakerphone mode is active.
• The ideal distance between the user and the phone in speakerphone mode is 50 cm.
40
Basic functions
Step by Step
Accepting a call via the headset
Prerequisite: A headset is connected.
Make sure your headset port is set up properly
Æ page 168.
The phone rings. The o key flashes.
o
Press the key shown.
if nec.
+-
Set the call volume.
Answering calls automatically via the headset
Prerequisite: The service personnel have additionally configured a key with the "Auto-Headset function (AICS
S
Press the "Auto-Headset" sensor key to activate automatic call answering. This key and the headset key illuminate.
A short acoustic signal is heard on the headset for a call and the connection is established.
If you want to manually answer calls again, deactivate the automatic answering function using the "Auto-
Headset" key. Both keys are off.
41
Basic functions
Step by Step
Directed pickup?
Directed pickup?
Directed pickup
You can pick up a call signaled at an absent coworker’s phone. If a colleague has placed a call on hold on their multi-line phone you can also pick up this call.
Picking up call
Prerequisite: You know the coworker’s internal phone number and the function is configured for you in Open-
Scape Voice.
A coworker’s phone rings.
Select and confirm the option shown in the idle phone’s context menu. or
^
Lift the handset.
or n
Press the key shown.
Select and confirm the option shown.
j
Enter and confirm the relevant phone’s internal number.You are connected to the calling party either via the handset or in speakerphone mode.
42
Step by Step
Directed pickup?
Directed pickup?
Basic functions
Picking up the held call:
Prerequisite: Your colleague has placed a call on hold on their multi-line phone
worker’s internal phone number and the function is configured for you in OpenScape Voice.
f Select and confirm the option shown in the idle phone’s context menu.
or
^
Lift the handset.
or n
Press the key shown.
f Select and confirm the option shown.
j
Enter and confirm the relevant phone’s internal number.
You are connected to your colleague’s held call either via the handset or in speakerphone mode.
43
Basic functions
Step by Step
Switching from handset to speakerphone mode
Make note of the two different processes and activate, if necessary, your preferred setting
Æ page 167.
Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator.
Standard mode n and \
Hold down the key and replace the handset. Then release the key and proceed with your call.
US mode
If the country setting is set to US, you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.
n
Press the key shown.
\
Replace the handset. Proceed with your call.
{
or
}
A secure voice communication is indicated by a closed padlock icon on the graphic display; a nonsecure voice communication is indicated by an open padlock icon on the graphic display (see also
Switching from speakerphone mode to the handset
Prerequisite: You are conducting a call in speakerphone mode.
^
Lift the handset.
n
The key shown goes out.
44
Basic functions
Step by Step
Switching from headset to speakerphone mode
In standard mode
n
Press and hold the key (open listening ist activated), o
Press the key shown. Speakerphone mode is activated.
In U.S. mode
n
Press the key shown.
o
Press the key shown. Speakerphone mode is activated.
Open listening
You can let other people in the room join in on the call.
Let the other party know that you have turned on the loudspeaker.
Prerequisite: You are conducting a call via the handset.
Activating n
Press the key shown.
Deactivating n
Press the lit key.
Switching to speakerphone mode n \
Hold down the lit key and replace the handset.
45
Basic functions
Step by Step
Disconnect?
Activating/deactivating the microphone
You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office.
Prerequisite: You are conducting a call.
Deactivating the microphone p
Press the key shown.
Activating the microphone p
Press the lit key.
Ending a call
s
Press the key shown.
or
Select and confirm the option shown in the connections’s context menu.
or
\
Lit key pressed
or In speakerphone mode n
Press the lit key.
46
Basic functions
Step by Step
Telephone status
Ringtone on
Silent in
Connection
Ringetone off
Silent in
Connection
Group call
Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group.
A group call is displayed on the phone. Service personnel may have made the following settings for signaling:
Handset
Handset
Open listening
Headset
Headset
Open listening
Speakerphone mode
Handset
Handset
Open listening
Headset
Headset open listening
Speakerphone mode
Ring on group call
= Yes
Ringtone
Loudspeaker
Ringtone
Loudspeaker
Beep
Handset and loudspeaker
Ringtone
Loudspeaker
Beep
Headset and loudspeaker
Beep
Loudspeaker
Nothing
Nothing
Beep
Handset and loudspeaker
Nothing
Beep
Headset and loudspeaker
Beep
Loudspeaker
Ring on group call
= No
Beep
Loudspeaker
Beep
Handset
Beep
Handset and loudspeaker
Beep
Headset
Beep
Headset and loudspeaker
Beep
Loudspeaker
Nothing
Beep
Handset
Beep
Handset and loudspeaker
Beep
Headset
Beep
Headset and loudspeaker
Beep
Loudspeaker
The volume settings can be found from Æ page 163.
47
Basic functions
Step by Step
Pickup call?
Ignore?
Further service personnel settings for group calls:
• The group call can be picked up both by lifting the handset and via the "Pickup call" menu option.
• The group call be picked up via the "Pickup call" menu option but
not by just lifting the handset.
• A key is programmed for call pickup.
A group call is waiting and is indicated on the display by
Pickup: Caller
for: Party
Picking up a group call
The pop-up menu opens:
Confirm the option shown. or
^
Lift the handset (only if the appropriate function is set by your administrator) or
R
Press the sensor key programmed with the "Call pickup" function (if configured). The speakerphone function is activated.
Ignoring a group call
Select and confirm the option shown. The phone stops signaling the group call.
48
Basic functions
Step by Step
Dial
Redial {1} S. Hawking
Making calls
If you selected the option "Busy When Dialing"
Æ page 96, you will not be interrupted by an incoming call. In this case, the caller hears the busy signal.
Off-hook dialing
^
Lift the handset.
j
Enter the number if nec. Use the navigator
to correct entries.
In the pop-up menu:
Confirm or wait until the dial delay expires. (see
or In the pop-up menu:
Select and confirm the option shown.
The connection is set up.
If you are using a dial plan and
Immediate dial-
ing is set (see Æ page 51, dialing is automatical-
ly performed as soon as the character string entered matches an entry in the dial plan.
49
Basic functions
Step by Step
Redial {1} S. Hawking
Dial
On-hook dialing
The connection is set up with on-hook dialing via the loudspeaker (speakerphone mode) or via a connected headset. n
Press the key shown.
or o
Press the key if a headset is connected.
and/or j
Enter the station number.
i
Press or wait until the dial delay expires. (see
or In the pop-up menu:
Confirm the option shown.
First enter the number
First enter the number. The loudspeaker or headset key illuminate when you enter the first digit. j
Enter the station number. if nec. Use the navigator
Confirm or wait until the dial delay expires. (see
The connection is set up.
If you are using a dial plan and
Immediate dial-
ing is set (see Æ page 51, dialing is automatical-
ly performed as soon as the character string entered matches an entry in the dial plan.
50
Basic functions
Step by Step
Immediate dialing
Immediate dialing should only be activated if service personnel has configured and approved a dial plan.
Immediate dialing is deactivated by default. For this reason after entering the number you must either confirm the "Dial" option or wait until the dial delay expires to set up the connection. If
Immediate dialing is configured, your call is automatically dialed as soon as the string entered matches an entry in the dial plan.
Activating or deactivating immediate dialing z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Configuration
Outgoing calls
Immediate dialling
Yes
Save & Exit
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Confirm the option shown
51
Basic functions
Step by Step
Dialing using the hot or warm line function
Your service personnel can configure a hot or warm line for your phone.
If you lift the handset of the phone or press the loudspeaker key
• with a hot line immediately or
• with a warm line after a defined period of time, a number specified by service personnel is dialed.
Examples:
• The phone in the lift immediately dials the reception number.
• The phone at a patient’s bed dials the ward number e.g. after a minute if no other number is dialed.
52
Basic functions
Step by Step
Niels, Bohr
Redial {1} S. Hawking
Redial {1} S. Hawking
Redial
Redialing from the call list
Only calls to the primary line are received on
multi-line phones ( Æ page 13).
,
Press the key shown.
You are automatically directed to the
Dialed list in the
Calls menu.
07:06 am Select and confirm the entry you want.
The phone number associated with the list entry is dialed.
Redialing from the pop-up menu
^
Lift the handset.
or n
Press the key shown.
Select and confirm the option shown.
The last phone number entered is dialed.
Redialing from the idle menu
Select and confirm from the idle display context menu
Æ page 28). The last phone number entered is dialed.
{ or }
A secure voice communication is indicated by a closed padlock icon on the graphic display; a nonsecure voice communication is indicated by an open padlock icon on the graphic display (see
53
Basic functions
Step by Step
Consult
Disconnect & return
Disconnect
Consulting a second party
You can call a second party while a call is in progress.
The connection to the first party is placed on hold.
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connections’s context menu. j
Call the second party.
If you are using a dial plan and
Immediate dial-
ing is set (see Æ page 51, dialing is automatical-
ly performed as soon as the character string entered matches an entry in the dial plan.
Ending or canceling a consultation call
Select and confirm the option shown in the second party’s context menu.
The consultation call is disconnected. The call with the first party is resumed.
Ending the first call
Select and confirm the option shown in the first call’s context menu.
The connection to the second party remains active.
If you want to use the
phonebook or a call list for a consultation call, on the context menu select Consult instead of
Hold or press the Hold key and open a phonebook or the required call list
(
Alternatively you open a phonebook or call list without using the
Hold function, the active call is automatically put on
Hold.
54
Step by Step
Alternate?
Disconnect?
Disconnect & return?
Basic functions
Switching to the held party (alternating)
Prerequisite: You are conducting a consultation call.
Select and confirm the option shown in the connection’s context menu.
It does not matter which context menu is open when alternating. The "Alternate" function appears in both menus (active and passive connection).
You can switch back and forth between two subscribers by repeatedly selecting and confirming
"Alternate".
Ending an alternate operation
Disconnecting the held call:
Select and confirm the option shown in the held connection’s context menu.
The held call is disconnected. The active call continues.
Disconnecting the active call:
Select and confirm the option shown in the active connection’s context menu.
The active call is disconnected. The held call remains on hold and can be managed via the context menu.
55
Basic functions
Step by Step
Putting on hold and retreiving successively or simultaneously
Putting an active call on hold
Prerequisite: You are conducting a consultation call
Æ page 54 or have accepted a second call Æ page 83.
The "Hold" sensor key must be configured
S
Press the "Hold" key. The key lights up. The consultation or second call
and the first call are put on hold.
Retrieving the first call b
Switch to the first call.
R
Press the illuminated "Hold" key. You are connected with the other party. The consultation or second call continues on hold.
Retrieving the second call d
Switch to the held consultation or second call.
R
Press the illuminated "Hold" key. You are connected with the other party. The first call is put on "Hold" again.
56
Basic functions
Step by Step
Complete Xfer?
Settings
Connecting parties
You can connect the first party with the party you consulted, clearing down your connection to both parties in the process.
Prerequisite: You are conducting a consultation call
Æ page 54 and call joining must be allowed Æ page 57.
Select and confirm the option shown in the active connection’s context menu.
The active and held calls are joined. The active call and the consultation call are cleared down.
or Connect by hanging up
] or n
Replace the handset or, if you are in speakerphone mode, press the loudspeaker key. The other two parties are now connected to one another.
Allowing call joining z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
User
Configuration
Connected calls
Allow call joining = Yes
Yes
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
f l
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Options = Save & Exit l Confirm the option shown.
57
Basic functions
Step by Step
Call forwarding
You can forward calls for your phone to another phone.
On multi-line telephones (
only configure call forwarding for the primary line.
Three forwarding conditions can be programmed in the forwarding menu:
• All Calls
• Busy
• No reply
Because of its direct impact, "All Calls" call forwarding has the highest priority followed by "No reply" and
"Busy".
If active, "All Calls" call forwarding is indicated on the graphic display when the phone is idle.
Forwarded calls can be logged in a call list (see
There are three Destination options in the
Edit call for-
warding menu. These destination options are assigned to the forwarding types.
All calls (off/on)
Destination
Busy (off/on)
Destination
No reply (off/on)
Destination
One phone number may already be assigned to each destination. The Destination option could then be Destination 12345, for instance.
58
Basic functions
Step by Step
Edit call forwarding
Destination
Edit favourites
Destination 1
Save & Exit
Programming call forwarding
Configuring destination phone numbers for call forwarding
You can configure up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding types. You can then enable one of the forwarding types
r
Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
You can also enter the call forwarding settings via
Select the destination option for one of the following forwarding types:
• All calls
• Busy
• No reply
Confirm the destination selected.
You can use each of the three
Destination options to save destination phone numbers for the relevant forwarding type.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
j
Enter and confirm the destination phone number.
Define additional destination phone numbers for destination 2 to 5, as necessary.
Select and confirm the option shown.
59
Basic functions
Step by Step
Edit call forwarding
Destination
08972228596
Save & Exit
Edit call forwarding
Duration
Assigning a destination phone number to a call forwarding type r
Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select the destination option for one of the following forwarding types:
• All calls
• Busy
• No reply
Confirm the destination selected.
Select and confirm a destination number from the list.
Select and confirm the option shown.
Defining the ring duration before call forwarding on no reply
You can define how often the phone should ring before the "No reply" form of call forwarding activates.
This setting is only available if the "Server features" function was deactivated by the administrator. z You can also configure this setting via the Web interface
Prerequisite: The phone is idle.
r
Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select and confirm the option shown.
j
Enter a value for the duration.
Select and confirm the option shown.
60
Save & Exit
Basic functions
Step by Step
Edit call forwarding
All calls
Busy
No reply
On
Save & Exit
Activating/deactivating call forwarding
z You can also configure this setting via the Web interface
Prerequisite: At least one destination phone number is programmed ( Æ page 60).
r
Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select and confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
Select and confirm "On" or "Off" in the context menu.
Select and confirm the option shown.
61
Basic functions
Step by Step
Accept
Accept
Activating call forwarding for all calls
Use the r function key to activate call forwarding for all calls.
z You can also configure this setting via the Web interface
Prerequisite: There is at least one forwarding destination programmed
r
Press the key shown.
The pop-up menu opens:
Select and confirm the option shown. The r key lights up. Call forwarding is activated.
If the phone is idle, the call forwarding icon
K appears on the graphic display with the destination phone number.
Deactivating call forwarding for all calls r
Press the lit key.
The pop-up menu opens:
The pop-up menu disappears after around five seconds and the r key goes out.
or
Select and confirm the option shown.
Call forwarding is deactivated.
62
Step by Step
Basic functions
Call forwarding chain
Sometimes calls to a station are forwarded to another station which also has call forwarding or DND activated.
This can create a call forwarding chain consisting of several telephones where the last member of the chain is your phone.
A popup window opens on your phone’s screen with the following information:
• Who is calling
• Who forwarded first or last.
• The reason for the forwarding is displayed by an icon.
You can set whether the station that forwarded first or
last is displayed (see Æ page 79).
63
Basic functions
Step by Step
Call back?
Cancel call backs?
Disconnect?
m
Callback
You can request a callback if the station called is busy or if nobody answers.
You receive a callback when the other party’s line becomes free.
This option must be activated by your administrator.
On multi-line telephones Æ page 13, only the
callback requests for your primary line are logged.
Requesting callback
Prerequisite: The station called is busy or nobody answers.
In the pop-up menu:
Select and confirm the option shown.
Deleting callback requests
You can delete scheduled callback requests if you no longer need to return a call, for example, at the end of the working day.
Prerequisite: At least one callback was requested.
Select and confirm the option shown in the idle display
(
Confirm in the pop-up menu. All callback requests are deleted.
64
Step by Step
Accept?
Reject?
Deflect
Basic functions
Responding to a callback
Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic display.
The pop-up menu opens:
Accepting a callback
Select and confirm the option shown.
Rejecting a callback
Select and confirm the option shown.
The callback request is deleted. The caller hears the busy signal. The caller’s phone number is added to the missed calls list.
Forwarding a callback
Select and confirm the option shown.
j
Enter and confirm the phone number.
65
Basic functions
Step by Step
User
User
Configuration
Outgoing calls
Callback: busy
Callback: no reply
Yes
Save & Exit
Permitting callback on busy/no reply
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
or
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
66
Basic functions
Step by Step
Calls
Niels, Bohr 20.05
Calling back missed calls
Calls received while you are absent are indicated by a
message on the idle display ( Æ page 27). The
O function key also lights up.
Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly (call lists, see also
On multi-line telephones
calls missed on your primary line are logged.
O
Press the key shown.
Select and confirm the option shown.
10:06 Select and confirm the appropriate list entry. The phone number associated with the list entry is dialed.
If no new calls are listed, the call list menu is offered under
67
Programmable sensor keys
Step by Step
Programmable sensor keys
The phone features a range of functions that can, if required, be programmed on programmable sensor keys.
The phone comes with 6 sensor keys, all of which can be programmed on two separate levels.
The sensor key for switching between the two sensor key levels is preassigned (shift key). This programmable sensor key should be maintained where possible so you can switch between the two programmable sensor key levels.
The labels for the sensor keys are displayed on the right edge of the display.
The sensor keys can also be programmed via the web-
List of available functions
1. Delete (not assigned.) 17. Group pickup
2. Selected dialling
3. Repeat dialling
18. Repertory dial
19. Feature toggle
4. Forward all calls
5. Forward no reply
6. Forward busy
20. Mobility
21. Directed pickup
22. Callback
7.
Ringer off
8. Hold
9. Alternate
10. Blind transfer call
11. Transfer call
12. Deflecting
13. Shift
14. Conference
15. Headset
16. Do not disturb
23. Cancel callbacks
24. Consultation
25. DSS
26. Call Waiting toggle
27. Immediate ring
28. Preview
29. AICS Zip tone
30. Server feature
31. Launch application
32. Send URL
68
Programmable sensor keys
Step by Step
OK
Settings
User
Phone
Program keys
Programming sensor keys
z You can also configure this setting via the Web interface
Beginning programming
Directly via a sensor key
S
Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting).
Confirm to begin programming. The sensor key illuminates continuously.
or Via the user menu
You can also program keys via the user menu.
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec.
j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown. You are prompted to press the key you wish to program.
S
Press the sensor key you want to program with a function. The sensor key illuminates continuously.
69
Programmable sensor keys
Step by Step
Normal
Shifted
Do not disturb
Label
Save & Exit
OK
Normal
Repertory dial
Label
Beginning programming
Select and confirm the option shown to program the first level.
or
Select and confirm the option shown to program the second level.
Select and confirm the required function in the list (e. g.
Do not disturb).
Select and confirm the option shown if you want to change the label on the graphic display.
j
Enter and confirm the label you want.
Select and confirm the option shown.
Programming enhanced functions
Repertory dial
S
Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting).
Confirm to begin programming. The sensor key illuminates continuously.
z You can also configure this setting via the Web interface
Select and confirm the option shown to program the first level for instance.
Select and confirm the function in the context menu.
Select and confirm the option shown if you want to change the label on the graphic display.
j
Enter and confirm the label you want.
70
Step by Step
Setting
Save & Exit
Programmable sensor keys
Select and confirm this option to enter a destination phone number.
j
Enter and confirm a stations’s destination phone number.
You can select and insert special characters in the dialing sequence:
« Clear call
~ Make consultation
» Make normal call
¬ Pause
The pop-up menu also offers the following functions:
• Move cursor right and left
• Copy
• Paste
• Mode selection
• Cancel
• OK
Select and confirm the option shown.
The repertory dial can be up to 40 characters long.
71
Programmable sensor keys
Step by Step
OK
Normal
Feature toggle
Label
Setting
Save & Exit
Feature toggle
Only available for Hunt group functions (
S
Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting).
Confirm to begin programming. The sensor key illuminates continuously.
z You can also configure this setting via the Web interface
Select and confirm the option shown to program the first level for instance.
Select and confirm the function in the context menu.
Select and confirm to change the key labeling.
j
Enter and confirm the label you want.
Select and confirm this option to enter a code.
j
Enter and confirm the code, for example: *96 (contact your service personnel).
Select and confirm the option shown.
72
Step by Step
OK
Normal
Forward all calls
Label
Setting
Save & Exit
Programmable sensor keys
Forwarding
S
Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting).
Confirm to begin programming. The sensor key illuminates continuously.
z You can also configure this setting via the Web interface
Select and confirm the option shown to program the first level for instance.
Select a forwarding type:
• Forward all calls
• Forward no reply
• Forward busy
Select and confirm the function in the context menu.
Select and confirm the option shown if you want to change the label on the graphic display.
j
Accept or edit the label and confirm.
Select and confirm this option to enter the forwarding destination.
j
Enter and confirm the phone number of the forwarding destination.
Select and confirm the option shown.
73
Programmable sensor keys
Step by Step
Using sensor keys
The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a sensor key.
Example 1: Calling saved number
Prerequisite: The idle menu is displayed on the graphic display.
S
Press the sensor key for a saved number. The connection is set up.
Example 2: Call Waiting toggle Activating/ deactivating
You can press a key to activate or deactivate call waiting functionality, even during a call. The perquisite for this is
that a second call is permitted ( Æ page 85). By default
a second call is permitted.
T
Press the "Call Waiting toggle" sensor key. The sensor key goes out. The second call function is deactivated.
The call is rejected or forwarded.
Example 3: Immediate ring
This function allows you to switch the preset delay
(
Æ page 125) on and off for all line keys. By default the
delay is set, the key does not illuminate.
S
Press the "Immediate ring" sensor key. The sensor key illuminates. The delay ringtone is disabled. An incoming call rings immediately regardless of what delay time is configured.
74
Programmable sensor keys
Step by Step
Resetting sensor keys
You can reset sensor keys you configured to factory set-
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Reset
Function key data
Yes
Reset selected user data
Select and confirm the option shown.
if nec. j
Enter and confirm the user password.
Select and confirm the option shown to switch to the
Reset user data menu.
Select the option shown.
Select and confirm the option shown in the context menu to delete the content of all sensor keys.
Select and confirm "Reset selected user data". The contents of the sensor keys you configured are deleted.
Sensor keys which can only be configured by service personnel remain unchanged
75
Enhanced phone functions
Step by Step
Deflect
Enhanced phone functions
Incoming calls
Accepting calls via the headset
Prerequisite: The headset is connected.
o
The LED flashes when a call is received.
Press the key shown. Conduct call.
Ending the call: o
Press the key shown. The LED goes out.
Deflecting a call
Using call deflection
Prerequisite: An incoming call is displayed or signaled.
In the pop-up menu:
Select and confirm the option shown.
The call is immediately deflected if a destination phone number is programmed (
Æ page 77).
or If you did not set a phone number when programming call deflection, a pop-up menu appears prompting you to enter a destination phone number for call deflection.
j
Enter and confirm the destination phone number.
The call is deflected.
76
Enhanced phone functions
Step by Step
Settings
User
Configuration
Incoming calls
Deflecting
Allow deflection
Yes
Default destination
Deflect to DSS: Yes
Permitting call deflection z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
j
Enter and confirm the phone number to which the station should be deflected.
Entering a destination phone number is not mandatory when call deflection is active. If you want to deflect an incoming call, you are prompted to enter a destination phone number if there is none stored.
or Deflecting to a DSS number
A call can be deflected to a direct station selection
(DSS) subscriber using the DSS key, if the key is configured and the deflect function is activated by your admin-
Information only, as set by service personnel: Yes or No.
77
Enhanced phone functions
Step by Step
Reject
Settings
User
Configuration
Incoming calls
Forwarding
Settings
Rejecting a call
You can reject an incoming call.
In the pop-up menu:
Select and confirm the option shown.
The caller hears a busy signal.
If the rejected caller’s phone number is transmitted, it is saved in the call list. You can then call this party back at a later time.
Configuring call forwarding
You can also enter the call forwarding settings via
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
For a description of the settings, see the chapter "Call
Configuring call forwarding
Select and confirm the option shown.
For a description of the settings, see the chapter "Call
78
Enhanced phone functions
Step by Step
Alerts
Visual alerts= No
Yes
Audible alerts= No
Yes
Forwarding station... Last
Display last
Options = Save & Exit
Setting alerts
Use the Call forward alerts menu to enable and disable visual and audible alerts for call forwarding (not possible with the Forwarding key).
Select and confirm the option shown.
Select the option shown.
or
Select and confirm the option shown in the Yes/No context menu.
Select the option shown.
or
Select and confirm the option shown in the Yes/No context menu.
Select the option shown.
Select and confirm
Display last/Display first.
Select and confirm the option shown.
79
Enhanced phone functions
Step by Step
Hold
Reconnect
Placing a call on hold
You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhearing a conversation with a colleague in the same room.
The held party hears music on hold if Music on hold is active on this party’s phone (
Æ page 82).
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connections context menu.
or
S
Press the "Hold" key. The key lights up. (The "Hold" sensor key must be configured
Retrieving a held call:
Select and confirm the option shown in the connections context menu.
or
R
Press the illuminated "Hold" key. (The "Hold" sensor key
must be configured Æ page 69.)
Using line keys
On multi-line telephones you can use the line keys to place ongoing calls on hold.
R
Press the corresponding trunk key. The line key LED starts flickering. The call is now on hold.
Retrieving a held call:
T
Press the corresponding trunk key. The line key LED lights up. The call is retrieved.
The LED display
Æ page 23 or status display on
multi-line telephones on which this line is also configured, that the call is on hold. These phones can then pick up the call.
Held call wait status
After placing a call on hold, you can replace the handset and then decide if the call should be retrieved or disconnected.
80
Enhanced phone functions
Step by Step
Retrieve held call
Disconnect
Settings
User
Configuration
Connected calls?
Allow hold rem.?
Yes
Save & Exit
Prerequisite: You placed a call on hold and replaced the handset.
In the pop-up menu:
Select and confirm the option shown to resume the call in speakerphone mode.
or
Select and confirm the option shown to disconnect the call.
Activating/deactivating the hold reminder tone z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
Setting the hold reminder time
Use the "Hold reminder" function to set the length of the timeout before an automatic reminder is issued about a held call.
The minimum value is 1, that is, the reminder is output after one minute. The maximum value is 99 minutes.
Press 0 to deactivate the reminder. z You can also configure this setting via the Web interface
81
Enhanced phone functions
Step by Step
User
Configuration
Connected calls?
Hold rem. delay
Save & Exit
Settings
User
N
Press the key shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown. j Enter a value between 3 and 15 and confirm.
Select and confirm the option shown.
Music on hold
Music on hold is played back when you are placed on hold by another party, providing this option is active. z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
if nec. j
Select and confirm the option shown.
Enter and confirm the User password.
Select and confirm the option shown.
Configuration
Connected calls
Music on hold
Yes
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
82
Step by Step
Accept
Disconnect & return
Enhanced phone functions
Call waiting (second call)
You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone.
You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval.
You can block the second call or the signal tone
Accepting a second call
Prerequisite: You are conducting a call and call waiting
In the pop-up menu:
Select and confirm the option shown.
You can talk to the second party.
The connection to the first party is on hold.
You can still
• toggle between an initial and second call or
• put on hold and retrieve second and first call successively
or
• initiate a conference
Consultation call from second call
If the second call is your active call you can initiate a consultation call from it.
From a consultation call in the second call you can
• initiate a conference
• toggle between the second call and a consultation call
• put on hold and retrieve second and first call successively
• transfer a call
• disconnect the calls again
During a consultation in the second call, the first call is parked and can only be unparked when the consultation or second call ends or these calls were connected.
Select and confirm the option shown in the second call’s context menu. The call to this station is disconnected and the call to the first station is reconnected.
83
Enhanced phone functions
Step by Step
Ignore
Reject
Deflect
Ignoring second call
Prerequisite: You are conducting a call and call waiting is allowed (
In the pop-up menu:
Select and confirm the option shown.
The caller still hears the on-hook signal. You can subsequently Accept, Reject or Deflect the second call.
While the ignored second call continues to wait, from the active call you can:
• make a consultation call
• initiate a conference
• toggle between the consultation call and your call party
• transfer a call
A third call would be rejected with the busy signal
If you have disconnected the first call, the ignored second call rings like a normal call.
Rejecting a second call
Prerequisite: You are conducting a call and call waiting is allowed (
In the pop-up menu:
Select and confirm the option shown.
The second call is rejected. The caller hears the busy signal. The caller’s phone number is added to the missed calls list.
Deflecting a second call
Prerequisite: You are conducting a call and call waiting is allowed (
In the pop-up menu:
Select and confirm the option shown.
j
Enter and confirm the phone number.
The second call is deflected to the destination specified. You are reconnected with the first party.
84
Enhanced phone functions
Step by Step
Complete Xfer
Settings
Connecting parties
Select and confirm the option shown in the active connection’s context menu. The other two parties are now connected to one another. You can now hang up or dial another number for instance.
or Connect by hanging up
Prerequisite: Connecting by hanging up is activated
(ask your service personnel) and "Toggle associate" must be set to "Yes" (
Æ page 86). Before you can be connected by hanging up you must have toggled at
] or n
Replace the handset or, if you are in speakerphone mode, press the loudspeaker key. The other two parties are now connected to one another.
Allowing call waiting
If the Call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call.
Prerequisite: The option was programmed by your administrator.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
User Select and confirm the option shown. if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Configuration
Incoming calls
Handling
Allow call waiting
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
85
Enhanced phone functions
Step by Step
Yes
Save & Exit
Settings
User
Configuration
Select and confirm the option shown.
Select and confirm the option shown.
When
Allow call waiting is activated, you can toggle the configured sensor key to switch call waiting on/off
(
Toggling associate
Set the "Toggle associate" function to Yes if you want to connect to a second or pickup call by hanging up.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown. if nec. j
User passwordEnter and confirm the .
Select and confirm the option shown.
Connected calls
Toggling associate
Yes
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
86
Step by Step
Blind transfer
Consultation
Dial
Complete Xfer
Complete transfer
Enhanced phone functions
Transferring a call
You can transfer your current call to another party with or without consultation.
Blind transfer
Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were allowed
(
Æ page 88).
Select and confirm the option shown in the connections’s context menu.
j
Enter and confirm the phone number of the second party to whom you want to transfer the call.
The graphic display returns to idle following successful transfer.
Transferring with consultation
You can announce a call to a recipient before transferring it.
Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were allowed
( Æ page 88).
Select and confirm the option shown in the connections’s context menu. The call is placed on hold.
j
Enter the phone number of the party to whom you want to transfer the call.
Confirm the option shown.
If the party answers:
Announce the call you want to transfer.
Select and confirm the option shown in the connections’s context menu.
If the party does not answer:
You do not have to wait for the second party to answer before you can transfer the call.
Select and confirm the option shown in the connections’s context menu.
or Replace the handset or, if speakerphone mode is active, press the lit n key to transfer the call.
87
Enhanced phone functions
Step by Step
If the party does not answer, you will be called back by the first party.
Allowing call transfer z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Configuration
Connected calls
Allow call transfer
Yes
Save & Exit
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
88
Enhanced phone functions
Step by Step
Settings
User
Configuration
Outgoing calls
Transfer on ring
Yes
Save & Exit
Allowing "Transfer on Ring"
If this option is allowed, you can activate call transfer by replacing the handset even before the called party answers.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
89
Enhanced phone functions
Step by Step
CTI calls
Beep on auto-answer
Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active. If Auto Answer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call. This setting also defines whether or not incoming calls are automatically accepted. If the function is active, an alert beep sounds when an incoming call is automatically accepted.
Information on the operation of the configured CTI application can be found in the corresponding user guide.
z You can also configure this setting via the Web interface
Prerequisite: The option was programmed by your administrator.
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Configuration
Incoming calls
CTI calls
Auto-answer
Yes
Beep on auto-answer
Yes
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
90
Enhanced phone functions
Step by Step
Save & Exit
Select and confirm the option shown.
Beep on auto-reconnect
You can reconnect a held call both via the CTI application and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active.
Prerequisite: The option was programmed by your administrator.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Configuration
Incoming calls
CTI calls
Beep on auto-unhold
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Yes
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown.
91
Enhanced phone functions
Step by Step
Personal
Niels, Bohr
Niels, Bohr
Dial
Making calls
If you want to dial a call from a phonebook or a call list, you should not lift the handset or press the loudspeaker or headset key before.
Dialing with the DDS key
You can program frequently used phone numbers on
programmable keys ( Æ page 69). If you press a DSS
key, the associated contact or phone number appears and dialing is initiated.
Prerequisite: A direct destination key is programmed
R
Press the programmed DDS key. Dialing is initiated.
Dialing from the local phonebook
N
Press the key shown.
Confirm the option shown.
or
S
Press the configured sensor key "Personal" for the local phonebook (
Select and confirm the entry you want. The phone number is dialed.
Extensive information on the local phonebook and on
searching for stations can be found from Æ page 102.
Dialing from the LDAP database
Prerequisite: You searched for and selected an entry in
Select the entry you want.
Select and confirm the option shown in the context menu. The connection is set up.
92
Enhanced phone functions
Step by Step
Calls
Dialed
Niels, Bohr
Dialing a phone number from a list
The following call lists are available in the "Calls" directory:
• Missed
• Dialed
• Received
• Forwarded
For a detailed description of the call lists, see
O
Press the key shown.
Select and confirm the option shown.
Select and confirm the required call list.
07:06am
Select and confirm the entry you want. The phone number associated with the list entry is dialed.
93
Enhanced phone functions
Step by Step
Using autodial delay
A number is automatically dialed after a set delay starting from the entry of the number’s last digit. The autodial delay can be used:
• when dialing in idle mode
• when deflecting an incoming call
• Consultation
• when transferring an answered call.
The delay can be reduced by performing one of the following activities: i
• Press the key shown. This always works.
^
• Lift the handset (off-hook). This only works if the phone number was entered when the phone was idle or if it was entered for a consultation call when the handset was off hook.
n
• Press the key shown. This only works if the phone number was entered when the phone was idle and the loudspeaker key was not lit or if the phone number was entered for a consultation call and the loudspeaker key was not lit.
If an emergency number is preset by your administrator, the autodial delay for this phone number is reduced to one second.
Automatic dial delay does not work if you are using a dial plan and
Immediate dialing is configured (see
Æ page 51). The number is automati-
cally dialed as soon as the string entered matches an entry in the dial plan.
94
Enhanced phone functions
Step by Step
Settings
User
Configuration
Outgoing calls
Autodial delay
Save & Exit
Settings for autodial delay z You can also configure this setting via the Web interface
The setting does not affect automatic emergency number dialing.
If you select
Autodial delay, you must either confirm the "Dial" option, press the loudspeaker key or wait until the autodial delay expires to set up a call when dialing with the handset on hook.
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
j
Specify a value and confirm your entry.
Select and confirm the option shown.
95
Enhanced phone functions
Step by Step
Allowing "Busy When Dialling"
If you activate this function, an incoming call received while you are performing dialing is rejected. The caller then hears the busy signal.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Configuration
Outgoing calls
Busy when dialling
Yes
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Save & Exit Select and confirm the option shown.
This setup option can also be found under "Handling" in the "Incoming calls" menu.
96
Step by Step
Conference?
User
Disconnect
Enhanced phone functions
{
or
}
Conference
Local conference
This type of conference is also referred to as a threeparty conference. It involves up to three participants.
Prerequisite: You are conducting a consultation call
Æ page 54 or have accepted a second call Æ page 83,
and the conference function is active
Initiating a local conference
You can initiate a conference by calling the "Conference" function in the context menu of either the active or held call.
Select and confirm the option shown in the connection’s context menu. You are connected to both parties at once.
Conducting one-on-one calls
Select the connection you want to clear down on the display.
Select and confirm the option shown in the context menu. You are now involved in a one-to-one call with the remaining call party.
If you already are involved in a secure connection with a party when you initiate a consultation call, the original party is placed on hold. The new consultation connection can be either secure or nonsecure. However, the first connection remains secure even if all three parties are now joined together in a conference.
The entire conference is nonsecure if the connection to at least one of the parties is not secure
(see also
The relevant padlock icon appears on the "Conference" row.
97
Enhanced phone functions
Step by Step
Exit Conf?
End Conf?
Ending a local conference
Allowing call partners to continue a conference after you exit
Prerequisite: The function "Allow join in conference"
(
Select and confirm the option shown in the "Conference" context menu. or
] or n
Lift the handset or press the loudspeaker key. Both call partners remain connected. You are disconnected from the conference call.
Disconnecting a party
Select and confirm any of the connections in the context menu.
Both connections are cleared down – the conference is cleared down.
Allowing a local conference
This option allows or blocks the "Conference" function.
z You can also configure this setting via the Web interface
N Press the key shown.
Select and confirm the option shown.
Settings
User
Configuration
Connected calls
Allow conferences
Yes
Save & Exit
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
98
Enhanced phone functions
Step by Step
Allowing joining in a local conference
You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Configuration
Connected calls
Join in conferences
Yes
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Save & Exit Select and confirm the option shown.
99
Enhanced phone functions
Step by Step
Conference?
Consultation?
Conference?
Hold?
System-based conference
This type of conference is also referred to as a large conference. It can include up to ten parties.
Prerequisite: You are conducting a consultation call
Æ page 54 or you have accepted a second call
Æ page 83, and the "centralized conference" feature
was configured by your administrator.
Establishing a conference
Select and confirm the option shown in the connection’s context menu. You are connected to the first two parties at once. The conference is displayed with the current participants. You can now:
• initiate a consultation call
• put the conference on hold
• leave the conference.
Conducting a consultation call
Select and confirm the option shown in the "Conference" context menu. If the party answers, you can:
• toggle between the party and the conference
• connect the consultation call to another called party
• end the consultation call and return to the conference
• add the consultation call party to the conference.
Adding a party
Prerequisite: You are conducting a consultation call and the conference is on hold.
Select and confirm the option shown in the consultation call’s context menu. The party is added to the conference. Only the conference and all current participants are now displayed.
Putting the conference on hold
Select and confirm the option shown in the "Conference" context menu. The conference is placed on hold and you can consult with someone in your office, for instance.
100
Enhanced phone functions
Step by Step
Exit Conf?
{ or }
Leaving a conference
Select and confirm the option shown in the "Conference" context menu. You are disconnected from the conference call and can dial another number, for instance. The other call partners remain connected.
If using the "centralized conference" option, the
Conference row contains a closed padlock icon for a secure voice connection and an open padlock icon for a nonsecure voice connection
(
The display depends on whether the conference server supports secure voice communication.
The appropriate display is set by the conference server.
101
Phonebooks and call lists
Step by Step
Personal
Options
New contact
Save & Exit
Personal
Niels, Bohr
Details
Last name
102
Phonebooks and call lists
Local phonebook
The personal phonebook is restricted to 100 entries. If you have configured a sensor key for the local phonebook, you can open it using this sensor key
(
Creating a new contact
You can also create contacts via the web interface
N
Press the key shown.
Confirm to open the local phonebook.
Select the option shown.
Confirm the option shown in the context menu. j
Fill in the three fields
• Last name
• First name
• Number accordingly.
Select and confirm to save the phonebook entry.
Editing a contact
You can also edit contacts via the web interface
N
Press the key shown.
Confirm to open the local phonebook.
Select the required entry.
Select and confirm the option shown in the context menu.
Select and confirm, for example the Last name field.
Step by Step
Save & Exit
Personal
Niels, Bohr
Delete
Personal
Options
Delete all
Phonebooks and call lists j
Change and confirm .
Select and confirm the option shown.
Deleting a contact
You can also delete contacts via the web
N
Press the key shown.
Confirm to open the local phonebook.
Select the required entry.
Select and confirm the option shown in the context menu. Then confirm the Delete or cancel the process.
Deleting all contacts
You can also delete the contacts via the web
N
Press the key shown.
Confirm to open the local phonebook.
Is displayed
Select and confirm the option shown in the context menu.
103
Phonebooks and call lists
Step by Step
Personal
Options
Searching for a contact
N
Press the key shown.
Confirm to open the local phonebook.
Is displayed j
Enter the first letter of the name you are searching, e.g. k.
Kirsch, Erika
Kramer, Elisabeth
The name first found in which the first letter is K is displayed. If you are looking for a name that begins with Kr, also enter the second letter in the search field:
K
The first name with the initial letters Kr is displayed.
You can also browse the phonebook with the
navigator
until you reach the required station.
104
Step by Step
Corporate
Find
Last name
Find
Phonebooks and call lists
LDAP database
You can search an LDAP database (corporate phonebook) for contact entries if you can reach this database over your network and your access was correctly configured by your service personnel.
You can perform searches using the name (simple search) or different information on an entry (advanced search), for example, job title or department name.
Finding an LDAP entry
N
Press the key shown.
Select and confirm to open the company-wide Phone book "Corporate".
Select and confirm the option shown in the
Options context menu
Select and confirm the required search field
(for example, "Last name").
j
Enter a search text. If you for example only enter the first letter of the last name, all entries with this initial letter are displayed.
Select and confirm when you have filled out one or more search fields. The search begins. If the entry you searched for is found, you can dial or view the entry details.
105
Phonebooks and call lists
Step by Step
Details
Delete
Qualifier
Extended LDAP editing
Viewing an LDAP entry
Prerequisite: You found and selected an LDAP entry
(see above).
Select and confirm the option shown in the context menu for the entry. All fields of the entry are displayed.
Resetting the search fields
Prerequisite: The search fields are listed.
Select and confirm the option shown in the
Options context menu. You can now enter the search criteria for the search.
Defining a qualifier before a search
Prior to a search, you can select which qualifiers should also appear in the output list in the Options context menu.
Select and confirm the option shown. You may choose between the following criteria:
• No qualifier
• Job function
• Address 1
• Business 1
• Mobile
• Business 2
• Private
• Company
• Address 2 dbi
Select and confirm the desired qualifier.
h
Exit the list.
106
Step by Step
Corporate
Options
Phonebooks and call lists
Quick search
N
Press the key shown.
Select and confirm to open the company-wide Phone book.
Is displayed j
Enter the first letter of the name you are looking for, e.g.
"k".
Kirsch, Erika Do not enter any further characters. After a predefined period of time or after pressing the i
key all available names with the corresponding initial letter are displayed.
k
You can restrict the output by entering the second and other letters. The
( key is used to switch between letters and numbers. The h key is used to delete individual characters.
When entering extended characters you can control the search individually. For the selection of extended characters firstly press the
* key.
Rule list:
Character
#
,
*
Description
Searches for the exact string before the extended character
You can enter first and last name separately using a comma. A search is carried out for the last name (possibly using a wildcard) and the first name with the first character after the comma.
Wildcard. This searches for the character entered and all possible subsequent characters
107
Phonebooks and call lists
Step by Step
Call lists
For a detailed description of the different call lists, see
Editing entries
Selecting an entry
O
Press the key shown.
Select and confirm the option shown.
Calls
Missed
Niels, Bohr 22.05 13:22
Details
Delete
Calls
For instance, select and confirm the list of missed calls
The list is sorted chronologically, with the most recent caller first.
You can use the
navigator to scroll through the list.
Select the list entry.
Displaying details
Select and confirm the option shown in the context menu.
For display and information shown.
Deleting an entry
Select and confirm the option shown in the context menu. The entry is deleted.
Deleting all entries
O
Press the key shown.
Select and confirm the option shown.
Dialed
Options
Delete All
For instance, select and confirm the list of dialed numbers.
Select the option shown.
Select and confirm the option shown in the context menu.
All entries in the list displayed are deleted.
108
Step by Step
Making calls with multiple lines
Making calls with multiple lines
You can use your OpenStage 40 as a multi-line phone.
If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your administrator.
The following is a description of the telephony scenarios for multi-line phones. To facilitate comprehension, you should familiarize yourself with the enhanced telephony application and how to use the line keys beforehand. Furthermore, you can specify individual settings for your multi-line telephone. Refer to the following sections for a detailed description of the individual components:
• Introduction to multi-line phones
•
•
Multi-line telephony interface Æ page 30
• Individual settings
Incoming calls
Depending on your individual settings, you will be notified of incoming calls Æ page 165.
Accepting calls for the primary line
In this case, the telephone behaves in the same way as a single-line telephone. See
Accepting calls for secondary lines
Prerequisite: The secondary line is configured on your multi-line telephone.
Using the handset
^
Lift the handset.
[
Conduct call.
The line that rings is automatically selected. If calls are ringing on more than one line, you will be connected to the line that has been ringing the longest.
109
Making calls with multiple lines
Step by Step
Accept
Using the line keys
T
Press the flashing trunk key.
Speakerphone mode.
Select and confirm the option shown.
Speakerphone mode.
Making calls
You must seize a line before you can make calls on a multi-line telephone.
Trunk seizure can be configured on an individual basis.
Your administrator can determine if the lines on your telephone can be automatically seized and with which priority.
If you have seized a secondary line, this line is reserved for you for making calls for a specific period as defined by the administrator. No other user can seize this line during this period, even if the line is also assigned to this user’s telephone.
Line 2
Manual trunk seizure
^ or n or o
Lift the handset or press the speakerphone mode or headset key.
S
Press the required trunk key.
or h
Press the key shown to open the
Overview tab
Select and confirm the required line (e.g. line 2). The selected line is displayed on the screen.
j
Enter the phone number or use redial, for example. The connection is set up.
110
Making calls with multiple lines
Step by Step
Automatic trunk seizure
Prerequisite: Your administrator has configured automatic trunk seizure.
^ or n or o
Lift the handset or press the speakerphone mode or headset key.
R
The line defined during configuration is seized. j
Enter the station number. The connection is set up.
Dialing the last dialed number
Regardless of the line used, the last number dialed on your telephone is displayed for redialing in the selected number’s context menu.
^
or n
or o
Lift the handset or press the speakerphone mode or headset key.
S
In the pop-up menu:
Redial {1} 12345
Confirm the option shown. The connection is set up.
Forwarding calls on primary line
The call forwarding can only be activated for the primary line. Which call forwards are possible, how they are con-
figured and activated can be found from Æ page 58.
Call forwarding information
Prerequisite: Your service personnel has activated "Forwarding shown".
If you have activated one of the forwarding types on your phone for the primary line and a station calls, a popup window with the following information opens:
• Who is calling
• The forwarding destination.
111
Making calls with multiple lines
Step by Step
During calls
Making and receiving calls on a single line
If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line telephone:
•
• Consultation
•
• Callback
• Hold
•
Call waiting (second call) Æ page 83
• Transferring a call Æ page 86
• Conference
Functions available exclusively for the primary line:
• Call lists
•
• Call forwarding
• Do not disturb
Depending on your individual settings, you will
be notified of incoming calls Æ page 128.
Making and receiving calls with multiple lines
Accepting a waiting call
Depending on the settings for "Rollover", you will
be notified of incoming calls Æ page 128.
Prerequisite: You are conducting a call. At the same time, a call is incoming on another line.
[
Call on line 1.
T
Press the line key for line 2. The call on line 1 is placed on hold.
112
Step by Step
Making calls with multiple lines
All multi-line users that share the line on which the call is being held (
up the held call. To prevent other users from answering the held call, you must place the call on
"Consultation" hold
Depending on the setting made by your administrator, you may have to press the trunk key twice to accept the call on the other line. The first call is either placed on hold or released depending on the setting.
[
Conduct call on line 2.
\
End call on line 2.
T
Press line key for line 1.
[
Retrieve call on line 1.
Putting a line on hold
On a multi-line telephone you can use the line keys to place calls on hold.
Prerequisite: You are conducting a call.
R
Press the call-line sensor key.
T
• The LED line key flashes.
• The LED line displays the hold status on all multi-line phones to which the line is connected.
• On phones connected to the line, a user can press the relevant line key and accept the held call.
During a consultation call or after accepting a waiting call the hold function cannot be used.
113
Making calls with multiple lines
Step by Step
Lines with hot or warm line function
Your service personnel can configure a hot or warm line for the primary and secondary line.
The function is activated when on
• the primary line you pick up the phone’s handset or press the line or loudspeaker key
• the secondary line you press the line key.
A number specified by you is dialed with a hot line immediately and with a warm line after a specific time.
Examples:
• The phone in the lift immediately dials the reception number.
• The phone at a patient’s bed dials the ward number e.g. after a minute if no other number is dialed.
Entering a number for the hot and warm line function
Specify which number should be dialed when the hot or warm line function is activated.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Select and confirm the option shown.
if nec. j
User passwordEnter and confirm the .
Select and confirm the option shown.
Configuration
Keyset
Lines
Line
Hot warm dest
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the required line in the context menu.
Select and confirm the option shown.
114
Step by Step
Save & Exit
Making calls with multiple lines j
Enter and confirm the destination.
Select and confirm the option shown.
Busy override
A station of a line trunk group is on a call. It’s primary line is configured as a secondary line on your phone.
This line now has the status "busy." You can join in the call by pressing the illuminated key of this line (see also
Prerequisite: A secondary line is configured on your multi-line phone and busy override is enabled for you.
The key of secondary line illuminates – it is busy. You want to join in the call.
R
Press the lit key. A conference is established. You are connected to the parties on the secondary line. The key continues to illuminates and the conference is shown on the display.
If there is already a conference on the secondary line you are connected to this conference. The conference is shown on the display.
You can now:
• Put the secondary line on hold
• Leave the conference on the secondary line
• Make consultation call
• Accept a second call
• Alternate between a new call party and a conference on the secondary line.
• Include a call party from a consultation or a second call in the conference.
115
Making calls with multiple lines
Step by Step
DSS call 1
Direct station selection keys
Apart from line keys, administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it.
Calling a station directly
You cannot use DSS if the user is on another call (flashing LED).
Calling from the idle menu
S
Press the relevant DSS key. or h
Press the key shown to open the
Overview tab
Select and confirm the DSS line. The key lights up and a connection is established.
The administrator can configure the DSS key so that the connection is also established when the
DSS station has activated do-not-disturb or call forwarding.
Consultation with the DSS station
Prerequisite: You are conducting a call and administrator have configured the DSS key for consultation.
S
Press the relevant DSS key for the consultation. The key lights up and a connection is established. If the called party answers, you can toggle, transfer the first call or initiate a conference.
If administrator have configured transfer instead of consultation, you can only transfer the current call to the DSS station.
116
Making calls with multiple lines
Step by Step
Call pickup
You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes.
Indirect pickup
Prerequisite: The auto-answer function must be deac-
T
Press the DSS key. The call is routed to your primary line and rings.
^ or n or o
Lift the handset or press the speakerphone mode or headset key. You are connected with the other party.
Reject
Rejecting a call
Prerequisite: administrator must activate the reject option for DSS keys and auto-answer must be deactivated
T
Press the DSS key. The call is routed to your primary line and rings.
Select and confirm the option shown in the pop-up menu.
The caller hears a busy signal.
Direct pickup
Prerequisite: The auto-answer function must be acti-
T
Press the DSS key. The call is routed to your primary line and you are immediately connected with the other party via speakerphone.
117
Making calls with multiple lines
Step by Step
Deflecting a call to a DSS station
Prerequisite: The deflect function must be approved for DSS keys. For information on the current setting, see Æ page 77.
If you receive a call on one of your lines, you can immediately deflect it to the DSS station.
T
Your phone rings and a line key flashes.
S
Press the relevant DSS key. The call is deflected to the
DSS station. If the DSS station does not answer, you can pick up the call by pressing the DSS key.
LED display on DSS keys
DSS Key Explanation
S Off: The line is in idle mode.
T
Flashes: You can accept a call for the DSS station via the key. The call is routed to your primary line when the call is accepted.
R
Illuminates: The line is busy. Provided that second call is activated you can still reach the DSS station via the key. It can accept your call as a second call.
118
Making calls with multiple lines
Making calls in an executive-secretary team
An executive-secretary team is configured by the relevant service personnel and may include up to four executive and up to two secretary telephones.
Sample scenarios
This example assumes that two executive and two secretary phones are configured. Calls for the executives are forwarded immediately to the respective secretary phone. A secretary then connects the call with or without consultation to the responsible executive using the direct station selection key.
Secretary 1 Secretary 2
Line
Executive 1
Executive 2
Secretary 2
Call waiting
Shift
Line
Executive 1
Executive 2
Secretary 1
Call waiting
Shift
Executive 1 Executive 2
Line
Secretary 1
Secretary 2
Line
Secretary 2
Secretary 1
Shift Shift
Prerequisites:
The following call forwards are configured (
• For
All calls from Executive 1 to Secretary 1
• For
All calls from Executive 2 to Secretary 2
• Forward on
Busy and forward on No reply from Secretary 1 to Secretary 2
• Forward on
Busy and forward on No reply from Secretary 2 to Secretary 1
"Allow call waiting" should be activated on the secretaries’ phones
(
Æ page 85). This function can optionally be activated and deactivated us-
ing a key if a key has been configured for it.
Line and direct station selection keys have been configured by service personnel and "Transfer on hangup" and server features have been activated.
119
Making calls with multiple lines
Step by Step
Accepting a call
Incoming calls for the executives should be forwarded immediately to the assigned secretary and answered
the executive has activated call forwarding.
Accepting calls at the secretary phone
An incoming call for "Executive 1" rings at the assigned
"Secretary 1".
The line key of the "Secretary 1" phone flashes.
The "Secretary 1" direct station selection key on the "Executive 1" phone also flashes.
T
Press the line key to answer the call. The station answers. The line key flashes
rapidly.
The "Secretary 1" direct station selection key on the "Executive 1" phone illuminates.
Early call pickup by Executive 1
An incoming call for "Executive 1" rings on "Secretary 1".
The "Secretary 1" direct station selection key on the
"Executive 1" phone flashes. The "Secretary 1" has not yet answered the call. Before the call is forwarded to
"Secretary 2", "Executive 1" picks up the call early.
T
Press the "Secretary 1" direct station selection key on the "Executive 1" key to answer the call.
If for example a call for "Secretary 2" on
"Executive 2" is not answered, "Secretary 1" or
"Executive 1" can pick up the call early
120
Step by Step
Making calls with multiple lines
Forward to Secretary 2
An incoming call for "Executive 1" rings at the assigned
"Secretary 1". The call is
not answered. After a specified period the call is forwarded to "Secretary 2". The line key of the "Secretary 2" flashes and it rings.
T
Press the line key on the "Secretary 2" phone to answer the call. The station answers. The "Secretary 2" direct station selection key on the "Executive 1" phone illuminates.
If "Secretary 1" is busy, the call is forwarded immediately to "Secretary 2" if:
• a consultation call is being made or
• "Allow call waiting" is deactivated.
Second call
If "Secretary 1" receives a second call, this can be accepted, ignored, forwarded or rejected. Detailed information on this can be found from
If the second call is ignored, it is forwarded to
"Secretary 2" after a certain period of time.
If the second call was answered, it can be forwarded using consultation or the direct station selection keys.
Connecting a call
If e. g. the "Secretary 1" answered a call, it can forward the call using the direct station selection keys to the following telephones:
• Executive 1
• Executive 2
• Secretary 2.
The following examples show connections to
"Executive 1".
121
Making calls with multiple lines
Step by Step
Connecting with consultation
S
Press the DSS "Executive 1" key. "Executive 1" answers.
Announce the call.
\
or n
or o
Press the hang-up, loudspeaker or headset key.
You can also select "Complete Xfer" from the context ment.
Complete transfer
Connecting without consultation
S
Press the DSS "Executive 1" key. "Executive 1" does not answer.
Select and confirm the option shown in the pop-up menu.
\ or n or o
Press the hang-up, loudspeaker or headset key. The
"Executive 1" phone rings.
If "Executive 1" does not answer the call, after a specified time the number is redialed ( see also Æ page 86).
The "Executive 1" direct station selection key on the "Secretary 1" phone illuminates.
Disconnect & return
Consultation without connecting
S
Press the DSS "Executive 1" key. "Executive 1" answers.
Transferring is not wanted. The "Secretary 1" takes the call back
Select and confirm the option shown in the pop-up menu. The "Secretary 1" is reconnected with the caller.
Toggle, disconnect or conference
During a consultation call "Secretary 1" can toggle between "Executive 1" and the caller, can initiate a conference or disconnect one of the two call parties. More on this subject can be found on pages
122
Step by Step
Making calls with multiple lines
DSS keys can be used
These keys are configured in such a way that every phone can be reached by every phone in the group. The
DSS keys are also used for consultation calls.
S
Press a team member’s DSS key. The relevant phone rings and the party answers.
Using line overview
To view the status of the lines, change from the "My phone" tab to the "Overview" tab on the phone screen with the h key.
Overview
Line g Bohr, Niels
DSS:
Executive 2 Line busy
DSS:
Secretary 2 0123456
DSS:Executive 1 Line forwarded
Line
Executive 1
Executive 2
Secretary 2
Shift key
Further information on the line status can be found on
The "executive-secretary" team can be expanded with line keys by the service personnel. These lines keys however have no influence on the behavior of the "executive-secretary" configuration.
123
Making calls with multiple lines
Step by Step
Settings
User
Configuration
Keyset
Lines
Line 1
Allow in overview
Yes
Save & Exit
Settings for multi-line phones (keyset)
The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed:
• Address
– Displays the phone number for the line
• Ring on/off
– Shows whether the ringer is activated for this line
• Selection sequence
Displays the priority of each line seizure when the handset is lifted or the loudspeaker key for this line is pressed
Displaying the line in the "Overview" tab
Specify here if the selected line should be displayed in the "Overview" tab.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the required line (for example, line 1).
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
124
Making calls with multiple lines
Step by Step
Settings
User
Configuration
Keyset
Lines
Line 1
Ring delay
Save & Exit
Setting the time for a delayed ringer
Specify the length of time before a held call should be signaled on a line.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the required line
(for example, line 1).
Select and confirm the option shown.
j
Enter and confirm a delay value.
Select and confirm the option shown.
You can activate and deactivate the set delay time for all
line keys using a function key Æ page 74.
125
Making calls with multiple lines
Step by Step
Settings
User
Configuration
Keyset
Configuring the "Overview" tab display
Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Overview
Line 1
Use FPK order
Add all lines
Save & Exit
Select and confirm the option shown.
All lines that are displayed in the overview are listed.
Select and confirm the required line (for example, line 1).
Select one of the following options from the context menu to move an individual line:
• Move up
• Move down
• Move to top
• Move to bottom or or
Select and confirm the option shown to arrange the lines in the same sequence as the line keys
Select and confirm the option shown to display all line keys in the overview.
The setting made for "Allow in overview"
Æ page 124) is disregarded here.
Select and confirm the option shown.
126
Step by Step
Making calls with multiple lines
Line preview
Activating via the line keys
Prerequisite: You are already on a call on one line and a further call rings on the secondary line. Service personnel have activated line preview.
T
Press the flashing trunk key. A popup window opens and you receive information about the caller.
T
Press the flashing line key to answer the second call.
If service personnel have deactivated the line preview, a call is answered immediately on a second line when the line key is pressed, without showing caller information.
Activating via preview key
Prerequisite: You have programmed a sensor key with the "Preview"
Æ page 69 . Your service personnel have
activated the preview function.
Preview for a call:
You are already conducting a call on one line. A further call rings on a secondary line.
S
Press the "Preview" sensor key. A popup window opens and you receive information about the caller.
R
Press the "Preview" sensor key again to hide the preview or wait until the popup closes itself after a specified period of time.
Permanent preview
S
Press the "Preview" key in idle mode. This way the preview for all lines with "preview mode" remains active until you press the "Preview" sensor key again.
127
Making calls with multiple lines
Step by Step
Rollover for a line
Your administrator can determine how rollover calls are to be signaled.
T
Only the relevant line key blinks.
or
Z T
You hear a
special advisory tone via the currently active microphone and the corresponding line key blinks.
or
Z T
The
ringer melody set sounds briefly (approx.
3 seconds) via the loudspeaker and the corresponding line key blinks.
Z T
You hear a short notification tone
The ringer melody is not played in speakerphone mode.
Z T k
The telephone rings using the configured call signal, the corresponding line key blinks, and a pop-up menu containing the available information is displayed.
128
Step by Step
Ringer off?
Privacy/security
Privacy/security
Deactivating the ringer
You can deactivate your ring tone if you do not want to be disturbed by your phone ringing.
)
Hold down the key shown.
The "Ringer off" icon appears in the status bar on the
)
Hold down the key once again to reactivate the ringer.
The icon disappears.
You can also switch the function on and off using the option in the idle menu.
Select and confirm the option shown.
or
Deactivating the ring tone via sensor key
Prerequisite: The "Ringer off" sensor key must be con-
S
Press the "Ringer off" sensor key.
An incoming call is signaled by a single ring tone burst.
R
Press the lit sensor key once more to deactivate the
"Ringer off" function.
129
Privacy/security
Step by Step
Do not disturb on
Do not disturb off
Do not disturb
If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal.
On multi-line telephones (
only activate the "Do not disturb" function for your primary line.
Prerequisite: A programmable key is assigned the function "Do Not Disturb" (see
turb" must be activated ( Æ page 131).
Enabling "Do not disturb" via a key
S
Press the "Do not disturb" programmable key.
R
Press the lit programmable key once more to deactivate the "Do not disturb" function.
You can also use the programmable key to activate the "Do not disturb" function during a call or deactivate it when an incoming call is being signaled.
or
Enabling "Do not disturb" via the idle menu
or
Select and confirm the option shown in the idle menu.
The "Do not disturb" icon appears in the header.
Select and confirm the option shown in the idle menu.
The "Do not disturb" icon is deleted.
130
Privacy/security
Step by Step
Settings
User
Configuration
Incoming calls
Handling
Allow DND
Yes
Save & Exit
Allowing "Do not disturb"
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
131
Privacy/security
Step by Step
Security
User password
Your User password protects your individual configurations, including your language settings. You can also use the User password to lock your telephone
The preset password "000000" corresponds to a blank password. In other words, the phone cannot be locked and the user menu is
not password protected (see also Æ page 133). z You can also change the user password via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Security
User password
Confirm password
Save & Exit
Select and confirm the option shown.
if nec. j
Change and confirm User password.
Select and confirm the option shown.
Select and confirm the option shown.
j
Specify a new password (at least six characters, text en-
Æ page 25) and confirm your entry.
Select and confirm the option shown.
j
Enter the password again and confirm.
Select and confirm the option shown.
132
Privacy/security
Step by Step
Deactivating the user password
You can deactivate the phone’s password prompt if a password has already been configured.
Deactivating the password prompt does not apply to the web-interface
Stage Manager or CTI applications that use a password prompt. The password "000000" must be entered here.
If you deactivate the user password, you are
not
able to lock the phone Æ page 134 and the user
menu is
not password-protected.
N
Press the key shown.
Select and confirm the option shown.
Settings
User Select and confirm the option shown.
if nec. j
Change and confirm User password.
Select and confirm the option shown.
Security
User password
Confirm password
Save & Exit
Select and confirm the option shown.
if nec. h
Press the key to delete the existing password.
j
Enter six zeros ("000000“) to deactivate the password
Select and confirm the option shown.
j
Enter six zeros ("000000") once again and confirm.
Select and confirm the option shown.
133
Confirm lock
User
Security
Phone lock
Yes
Save & Exit
Privacy/security
Step by Step
Locking the phone
You can lock your phone to protect it against unauthorized access. In this way, no one can make calls or change your user settings unless they know your user password.
Predefined numbers from the dial plan can still be dialed when the phone is locked. For more information, contact your administrator.
If an emergency number is entered by administrator,
"Emergency call" appears on the display when you use the line on a locked phone. Sie können die Notrufnummer auch über die Wähltastatur eingeben.
You can only lock the phone if you set a user
Æ page 132). The password for this
should not match the default "000000".
Activating the phone lock
(
Hold down the key shown until "Phone lock: Confirm locking the phone" appears.
Confirm the option shown. The phone is locked.
or
N
Press the key shown.
Select and confirm the option shown.
j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown. The phone is locked.
134
Step by Step
Unlock phone
Privacy/security
Unlocking the phone
Confirm the option shown. j
Enter and confirm the User password. The phone is unlocked if the password is correct.
Emergency numbers and predefined numbers from the dial plan can be dialed from a locked phone.
If the telephone is locked repdial keys cannot be used. This also applies when emergency numbers or predefined numbers from the dial plan are stored on them.
135
Mobility
Step by Step
Mobility
Prerequisite: Your phone is configured to support mobility by administrator. A DLS server is available in the
LAN and its address is entered in the phone.
Mobility scenarios
When you log on to your phone, or any other mobilityenabled phone, the following scenarios are possible:
Logging on and off at the same phone
•
Log on as a mobility user Æ page 137.
•
Log off as a mobility user Æ page 138.
Logging on and off at different phones
In these cases, administrator may have made the following settings:
• Log on at a remote phone with forced logon, when the user is still logged on at that phone
• Delayed logon at a remote phone with forced logon, when the user is still logged on at that phone and the phone is busy
136
Step by Step
Mobile logon
Mobility ID
Enter password
Mobility
Logging on and off at the same phone
Logging on to the phone
No other mobility user is logged on.
Logon via a key
If a sensor key is configured for Mobility .
S
Press the "Mobility" sensor key. or Logon via the context menu
Select and confirm the option shown in the idle display
Æ page 29) of the context menu.
The
Mobility logon dialog appears.
You are prompted to enter your mobility ID. j
Enter and confirm mobility ID – usually a phone number.
You are prompted to enter the password.
j
Enter and confirm the user password.
The following messages appear on the display:
• Logging on mobile user
• Validating
• Registering
• Downloading user data
Once logon is complete, the "Mobility" program key
LED lights up and the mobility icon appears in the graphic display next to the mobile phone number.
137
Mobility
Step by Step
Mobile logoff
Mobile logoff
Logging off from the phone
Prerequisite: You are logged on as a mobility user.
Logoff via key
If a program key is configured for Mobility.
R
Press the "Mobility" program key.
or Logon via the context menu
Select and confirm the option shown in the idle display
Æ page 29 of the context menu.
Is displayed. You briefly have the option to cancel the logoff, otherwise the logoff process is launched.
In the graphic display, the following messages appear:
• Logging off mobile user
• Uploading user profile
• Registering
• Downloading user data
After you have logged off, the mobility icon den.
is hid-
138
Step by Step
Mobile logon
Mobility ID
Enter password
Mobility
Logging on at different telephones
An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user.
Logging on with forced logoff at a remote phone
If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
If, however, your service personnel enabled "Forced logoff during call" without setting a time, the system does not consider whether or not the remote phone is busy.
Logon via a key
If a program key is configured for Mobility.
S
Press the "Mobility" program key. or Logon via the context menu
Select and confirm the option shown in the idle display
You are prompted to enter your mobility ID. j
Enter and confirm mobility ID – usually a phone number.
You are prompted to enter the password.
j
Enter and confirm the user password.
The following mobility messages appear in the display:
• Validating
• Logging off elsewhere
• Registering
• Downloading user data
The logoff is simultaneously displayed on the remote phone. Once logon is complete, the "Mobility" program key LED lights up and the mobility icon appears in the graphic display .
139
Mobility
Step by Step
Mobile logon
Mobility ID
Enter password
Logging on with forced, delayed logoff at a remote phone
If the remote phone is busy and your service personnel enabled "Forced logoff during call" with a set timeout, forced logoff does not occur until this timeout expires.
Logon via a key
If a program key is configured for Mobility.
S
Press the "Mobility" program key.
or Logon via the context menu
Select and confirm the option shown in the idle display
You are prompted to enter your mobility ID. j
Enter and confirm mobility ID – usually a phone number.
You are prompted to enter the password.
j
Enter and confirm the user password.
The following mobility messages appear in the display:
• Validating
• Logging off elsewhere
At the same time, the graphic display on the busy remote phone shows "Forced logoff pending. After the set timeout , the active call is ended and remote logoff is performed.
• Registering
• Downloading user data
Once logon is complete, the "Mobility" program key
LED lights up and the mobility icon appears in the graphic display .
140
Step by Step
OpenScape Voice functions
OpenScape Voice functions
The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone.
On multi-line telephones, the full scope of Open-
Scape Voice functions is only available for the primary line.
Feature toggle key
You can pick a programmable sensor key and program it as a feature toggle key for activating the "make line busy" and "stop hunt" functions.
You can then use the programmable sensor key to activate or deactivate the relevant OpenScape Voice function on the server for this phone.
You can only program first-level programmable sensor keys because those linked to LEDs are used to display function status as either
on (LED on) or off (LED off).
The LED indicates the status of the function on the server and can therefore change without any of the programmable sensor keys being pressed.
Example:
Switching between "Line busy" and "Line free" (see also
Prerequisite: Your administrator configured a programmable sensor key with the function "Busy" ("make line busy" for the hunt group)
S
Press the programmable sensor key – the key lights up.
R
Press the illuminated programmable sensor key once again to release the line - the keys stops illuminating.
141
OpenScape Voice functions
Step by Step
Making anonymous calls
Your administrator decides whether or not your caller ID
(name and phone number) is displayed on a called party’s station.
Anonymous calling is when your data is not transmitted. The settings configured can be deactivated, however, for specific calls.
• If your caller ID is transmitted: your caller ID is displayed.
• If your caller ID is suppressed: "unknown" is displayed.
Deactivating
If your administrator permanently activated anony-
mous calling for your phone, you can deactivate this setting as follows:
^
Lift the handset.
j
Enter the code (see the table of codes
transmit the caller information.
Z
You hear a confirmation tone.
Activating
If your administrator activated caller ID transmission for your phone, you can deactivate this setting as follows:
^
Lift the handset.
j
Enter the code (see the table of codes Æ page 156) to
suppress the caller ID.
Z
Wait until you hear the confirmation tone.
Caller ID transfer is suppressed. "Private/Anonymous" appears on the called party’s display instead of the caller ID.
142
Step by Step
OpenScape Voice functions
Temporarily activating anonymous calling for the next call
If your administrator activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows:
^
Lift the handset.
j
Enter the code (see the table of codes
Z
Wait until you hear the confirmation tone.
j
Dial the phone number of the party you want to contact.
Caller ID transmission is reactivated after this call.
Temporarily deactivating anonymous calling for the next call
If your administrator suppressed caller ID transmission for your phone, you can enable this setting for the next call as follows:
^
Lift the handset.
j
Enter the code (see the table of codes
Z
Wait until you hear the confirmation tone.
j
Dial the phone number of the party you want to contact.
When you end this call, caller ID transmission is suppressed once again for the next call.
143
OpenScape Voice functions
Step by Step
Creating a list for selective calls
For call acceptance
You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your administrator know how long this list may be in the OpenScape Voice used on site in your facility.
A connection is set up if a caller’s phone number matches a number in the selection list. If there is a match:
• the caller receives a message that the party refuses to accept any calls with this number,
or • the call is forwarded to an external phone number.
Contact your administrator for information on how your
OpenScape Voice is configured on site.
^
Lift the handset.
j
Enter the code (see the table of codes
Various announcements deliver the following information:
• the name of the feature (selective call acceptance)
• the current status (active or inactive)
• the current scope of the selection list.
These announcements are followed by verbal user prompts that let you:
• add entries to the selection list
• delete entries in the selection list
• check the selection list
• activate or deactivate the function.
144
Step by Step
OpenScape Voice functions
For call rejection
As for selective call acceptance, you can create a selection list with the phone numbers of parties from whom you are not willing to accept calls. Your administrator know how long this list may be in the OpenScape Voice used on site in your facility.
A call is not connected if the caller’s phone number matches a number in the selection list; the caller is notified that the called party rejects calls from this number. If the caller’s number is not in the selection list, the call is to you as usual.
^
Lift the handset.
j
Enter the code (see the table of codes
Various announcements deliver the following information:
• the name of the feature (selective call rejection)
• the current status (active or inactive)
• the current scope of the selection list.
These announcements are followed by verbal user prompts that let you:
• add entries to the selection list
• delete entries in the selection list
• check the selection list
• activate or deactivate the function.
145
OpenScape Voice functions
Step by Step
Anonymous calls
Rejecting
You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted.
In this case, you are not informed that a call was rejected.
^
Lift the handset.
j
Enter the code (see the table of codes
Accepting
You can also accept calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted.
^
Lift the handset.
j
Enter the code (see the table of codes
146
Step by Step
OpenScape Voice functions
Using abbreviated dialing
Abbreviated dialing gives you access to a central list of frequently dialed phone numbers.
You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers. This list is stored centrally and managed by your administrator.
^
Lift the handset.
j
Enter the code (see the table of codes
lowed by a number between 0 and 999 for the phone number you want to dial.
The number is automatically dialed.
Call tracing
You can request automatic tracing of the last received internal call. This is particularly suitable for identifying malicious, irritating or troublesome calls.
^
Lift the handset.
j
Enter the code (see the table of codes
The phone number is determined. Ask your service personnel for the result.
147
OpenScape Voice functions
Step by Step
Hunt group functions
To ensure optimum handling of specific calls, your tele-
phone can be assigned to a pickup group Æ page 47
and/or a hunt group.
Your administrator can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the members of your group in accordance with specific rules defined by your administrator. Hunt groups are a simple solution for distributing calls to a group of telephones.
If you want another member of the group to pick up an incoming call, you can set your telephone to signal the busy status for your line to the other members of the hunt group. Hunt group calls will then no longer be forwarded to your telephone.
This feature can also be configured using the programmable feature toggle key
Making a line busy
This prevents this line being used for calls in a hunt group.
Activating
^
Lift the handset.
j
Enter the code (see the table of codes
Z
Wait until you hear the confirmation tone.
Deactivating
Make the line free once more for the hunt group.
^
Lift the handset.
j
Enter the code (see the table of codes
Z
Wait until you hear the confirmation tone.
148
Step by Step
OpenScape Voice functions
Marking the last line in the hunt group chain
Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line.
Activating
^
Lift the handset.
j
Enter the code (see the table of codes
Z
Wait until you hear the confirmation tone.
Deactivating
Unmark the line as the end of the hunt group chain.
^
Lift the handset.
j
Enter the code (see the table of codes
Z
Wait until you hear the confirmation tone.
149
OpenScape Voice functions
Step by Step
Reachability
You can make either serial calls or simultaneous calls on several sites. The features for this are
• Serial call
• Parallel call
Prerequisite: The service personnel has configured the respective feature for your main number in OpenScape
Voice.
Serial call
Managing number lists/activating serial call
Before the serial call number can be activated, a serial call list much be created. This can be prepared either by service personnel or you can create it yourself later. Up to six numbers can be entered in the list for sites on which incoming calls including your main number should be signaled sequentially. Each number can consist of up to 30 digits.
^
Lift the handset.
j
Enter the code for the edit mode (see code table
The edit mode opens and you hear an announcement with the following information:
• Feature name
• Current status (active/inactive)
• Number of numbers currently on the serial call list
You are prompted to do one of the following:
• Activate/deactivate the feature (only if numbers are already entered in the list)
• Call up the numbers currently entered in the list.
• Add or delete numbers
• Repeat the options in edit mode
If the serial call list is still empty, you are prompted to enter numbers in the list. As soon as you have entered a valid number, the serial call can be activated.
If the serial call is activated, incoming calls are first routed to your phone. If you do not answer within the timeframe defined by the service personnel, the next destination phone rings for the configured period of time.
150
Step by Step
OpenScape Voice functions
The caller is informed that the call is being routed to another station. The connection is established with the first phone that accepts the call.
If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement".
Parallel call
Managing number lists/activating parallel call
Before the parallel call feature can be activated, a parallel call list must be created. This can be prepared either by service personnel or you can create it yourself later.
Up to six numbers can be entered in the list for sites on which incoming calls including your main number should be signaled sequentially. Each number can consist of up to 30 digits.
^
Lift the handset.
j
Enter the code for the edit mode (see code table
The edit mode opens and you hear an announcement with the following information:
• Feature name
• Current status (active/inactive)
• Number of numbers currently on the parallel call list
You are prompted to do one of the following:
• Activate/deactivate the feature (only if numbers are already entered in the list)
• Call up the numbers currently entered in the list.
• Add or delete numbers
• Repeat the options in edit mode
If the parallel call list is still empty, you are prompted to enter numbers in the list. As soon as you have entered a valid number, the parallel call can be activated.
If the parallel call is activated, incoming calls are routed to your phone and all other destination phones in the parallel call list. The connection is established with the first phone that accepts the call.
If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement".
151
OpenScape Voice functions
Step by Step
Activating/deactivating parallel call via code
You can activate/deactivate the parallel call without having to change to edit mode.
Prerequisite: You have already entered numbers in the parallel call list.
^
Lift the handset.
j
Enter the code to activate or deactivate the parallel call
152
Step by Step
OpenScape Voice functions
Parking a call
If you have answered a call for a colleague and cannot forward it to him, you can park the call.
Park a call
[
You are conducting the call. Let the other party know, e.g. that you hare trying to connect him.
j
Enter the code for parking followed by a line number
(see code table
You receive a confirmation tone. The caller hears a waiting melody.
]
Replace the handset
Tell your colleague that a call for him is parked and give him the line number.
Unparking
To unpark the call, your colleague must proceed as follows:
^
Lift the handset.
j
Enter the unparking code (see code table Æ page 156).
He is prompted to enter a line number.
j
Enter the specified line number.
[
Your colleague is now connected with the waiting caller.
153
OpenScape Voice functions
Step by Step
Silent Monitoring
If this function has been configured by service personnel and enabled for the destination phone, you can join an active call of an internal station and listen in unnoticed (muted) or with the knowledge of the target station (active).
Active silent monitoring
Station A and B are on a call. You want to listen to the call but so that Station B does not notice but so that you can still talk to Station A.
Your phone internal station A internal or external station B
• You can hear and talk to station A.
• You can hear station B but cannot talk to him because he cannot hear you.
• Station A and B can hear and speak to each other.
^
Lift the handset.
j
Enter the code for active silent monitoring and the destination number (see code table
You are connected to the call and can listen. If necessary notify station A.
]
End the silent monitoring unnoticed by replacing the handset.
154
Step by Step
OpenScape Voice functions
Muted silent monitoring
Station A and B are on a call. You want to monitor a call but so that neither station notices.
Your phone internal station A internal or external station B
• You can hear station A but cannot talk to him because he cannot hear you
• You can hear station B but cannot talk to him because he cannot hear you.
• Station A and B can hear and speak to each other
^
Lift the handset.
j
Enter the code for active silent monitoring and the destination number (see code table
You are connected to the call and can listen.
]
End the silent monitoring unnoticed by replacing the handset.
155
OpenScape Voice functions
Table of codes for OpenScape Voice functions
Ask your administrator to enter the latest codes in the following table. Print this page as an overview.
Function
Making anonymous calls off
Making anonymous calls on
Making anonymous calls temporarily on
Making anonymous calls temporarily off
List for selective call acceptance
List for selective call rejection
Rejecting anonymous calls
Accepting anonymous calls
Using abbreviated dialing
Call tracing
Making a line busy on
Making a line busy off
End of hunt group chain on
End of hunt group chain off
Edit mode for serial call
Edit mode for parallel call
Activating a parallel call
Deactivating a parallel call
Parking a call
Unparking a call
Active silent monitoring
Muted silent monitoring
Code Description
Æ page 148
Æ page 148
Æ page 149
Æ page 149
Æ page 150
Æ page 151
Æ page 152
Æ page 152
156
Individual phone configuration
Step by Step
Settings
User
Phone
Display
Contrast
Save & Exit
Individual phone configuration
Display
Adjusting the display to a comfortable reading angle
You can swivel the display unit. Adjust the display unit so that you can clearly read the screen.
Setting contrast
The display has six contrast levels that you can set according to your light conditions.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
g h
Set and confirm the contrast.
Confirm the option shown.
Background lighting
Your service personnel can set a time of between two and eight hours defining how long the phone should be idle before display backlighting deactivates completely.
157
Individual phone configuration
Step by Step
Contrast for the OpenStage Key Module
If an OpenStage Key Module is connected to your
OpenStage 40, you can set contrast for it.
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Phone
Display
Key mod. contrast
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Save & Exit
Select and confirm the option shown.
g h
Set and confirm the contrast.
Confirm the option shown.
158
Individual phone configuration
Step by Step
Settings
User
Date and time
Time
Save & Exit
Settings
User
Date and time
Date
Date and time
You can set the date and time display here if necessary.
z You can also configure this setting via the Web interface
You must set the date and time manually if your phone is not connected to an (S)NTP server.
Setting the time
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
j
Enter and confirm the time.
Confirm the option shown.
Setting the date
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
159
Individual phone configuration
Step by Step
Save & Exit
Settings
User j
Enter and confirm the date.
Confirm the option shown.
Setting daylight saving time
Prerequisite: Auto DST is deactivated Æ page 161.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Date and time
Daylight saving
Yes
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Confirm the option shown.
Setting the difference between daylight saving and standard time
Prerequisite: Auto DST is deactivated Æ page 161.
Enter the difference to be used for daylight saving time.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
160
Individual phone configuration
Step by Step
Date and time
Difference (mins)
Save & Exit
Settings
User
Date and time?
Select and confirm the option shown.
Select and confirm the option shown.
j
Enter and confirm the difference between daylight and standard time in minutes.
Confirm the option shown.
Automatic daylight saving time
The
Auto DST setting (automatic time-update) is provided for information purposes and can only be changed by your service personnel.
z You can also access this information via the Web inter-
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the user password.
Select and confirm the option shown.
Daylight saving time must be manually set if
a No is entered for
161
Individual phone configuration
Step by Step
Settings
User
Locality
Time format
24 hour
Save & Exit
Settings
User
Locality
Date format dd/mm/yyy
Save & Exit
Time display format
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the time format (12- or 24-hour display) in the context menu.
Confirm the option shown.
Date display format
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the format you want.
Confirm the option shown.
162
Individual phone configuration
Step by Step
Settings
User
Audio
Volumes
Handset
Save & Exit
Audio
Volumes
Use this selection to set the following volumes:
• Loudspeaker
• Ringer
• Handset
• Headset
• Handsfree
• Rollover
Example:
Handset
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the volume you want to adjust (for example, "Handset").
g h
Set and confirm the volume.
An acoustic sample of the current volume is output via audio feedback when you adjust the volume.
Confirm the option shown.
163
Individual phone configuration
Step by Step
Settings
User
Audio
Settings
Room character
Normal
Save & Exit
Settings
User
Settings
Room character
To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Echoing", "Muffled" .
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the room character in the context menu (for example, "Normal") (
Confirm the option shown.
Ringtone
If your service personnel has loaded suitable files to the phone, you can select a realtone file in *.mp3 or *.wav format for the ringer tone. If no individual audio files are available the "pattern" ringtone is preset.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
164
Individual phone configuration
Step by Step if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Audio
Settings
Ringer melody
ABC.wav
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the required ringer file
[1]
or "pattern."
You will immediately hear the associated ringer melody.
Confirm current ringtone file.
Save & Exit
Confirm the selected ringtone to use it or try a different ringtone.
Pattern melody z You can also configure this setting via the Web interface
Prerequisite: You have chosen the "pattern" ringtone, see
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Audio
Settings
Ringer tone sequence
4
Save & Exit
Select and confirm the option shown.
evtl. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select the required pattern melody
[
between 1 and 8
(e. g.
4). You will immediately hear the corresponding
Ringer melody. Confirm the selected Ringer melody.
Select and confirm the option shown.
1. The phone displays the current setting.
165
Individual phone configuration
Step by Step
Settings
User
Audio
Settings?
Ringer tone sequence
2
Save & Exit
Pattern sequence z You can also configure this setting via the Web interface
Prerequisite: You have chosen the "pattern" ringtone,
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select your desired Ringer tone sequence between 1 and 3 (e. g.
2) You immediately hear the set Ringer melody with the chosen Ringer tone sequence. Confirm the selected setting.
Select the option shown and confirm twice.
166
Individual phone configuration
Step by Step
Settings
User
Audio
Settings
Open listening
Standard mode
Save & Exit
Country setting for speakerphone mode
Enter the country setting you prefer for speakerphone
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the setting you want in the context menu ("Standard mode" or "US mode").
Confirm the option shown.
167
Individual phone configuration
Step by Step
Setting headset port use
Here you set whether you are using a wired or cordless
DECT headset.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Audio
Settings
Kopfhöreranschluss
Verkabelter Kopfhörer?
Save & Exit
Confirm the option shown.
if nec. j
Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm the option shown.
Select the option shown.
From the following setting
1
select and confirm the option shown in the context menu.
• Verkabelter Kopfhörer
• Schnurloser Kopfhörer
• Konferenzgerät
Select and confirm the option shown.
168
1. The phone displays the current setting.
Individual phone configuration
Step by Step
Settings
User
Configuration
Connected calls
Secure call alert
Yes
Save & Exit
Nonsecure voice communication tone and message
Use this option to activate an alerting tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure. The message
"Nonsecure connection" also appears.
Prerequisite: Secure connection setup is the preference set by your administrator.
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Select and confirm the option shown.
169
Individual phone configuration
Step by Step
Settings
User
Locality?
Speech?
Deutsch
Save & Exit
Setting the language and country
Selecting a language
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the language
[1]
in the context menu.
Confirm the option shown.
170
1. The phone displays the current setting.
Step by Step
Individual phone configuration
You may choose from the following languages:
1. Bahasa Indonesia
2. Bahasa Malaysia
3. Brasileiro
4. Català
5.
Ceština
6. Dansk
7.
Deutsch
8. English
9. English(US)
10. Español
11. Français
12. Hrvatski
13. Italiano
14. Latviešu Valoda
15. Lietuvių Kalba
16. Magyar
17. Nederlands
18. Norsk
19. Polski
20. Português
21. Românã
22. Slovencina
23. Slovenski Jezik
24. Srpski Jezik
25. Suomi
26. Svenska
27.
28. Türkçe
29.
30.
31.
32.
33.
Русски
34.
35.
171
Individual phone configuration
Step by Step
Settings
User
Locality
Country
Germany
Save & Exit
Country-specific setting
Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters).
z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec. j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the country
[1]
in the context menu.
Confirm the option shown.
You may choose from the following countries:
1. Argentina
2. Australia
3. Austria
4. Belgium
5. Brazil
6. Canada
7.
China
8. Chile
9. Croatia
10. Czech Republic
20. Luxembourg
21. Mexico
22. Netherlands
23. New Zealand
24. Norway
25. Poland
26. Portugal
27. Russian Federation
28. Singapore
29. Slovakia
11. Denmark
12. Finland
13. France
14. Germany
15. Hungary
16. India
30. South Africa
31. Spain
32. Sweden
33. Switzerland
34. Thailand
35. United Kingdom
17. Ireland 36. United States
18. Italy
19. Japan
37. Vietnam
1. The phone displays the current setting.
172
Individual phone configuration
Step by Step
Settings
User
Configuration
Context menu
Automatic menu...
Yes
Save & Exit
Display time
20
Save & Exit
Context menu
After a connection is set up, a context menu appears with dependent functions. You can activate/deactivate the automatic display and can also set how long the context menu should be displayed. z You can also configure this setting via the Web interface
N
Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
if nec.
j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Activating/deactivating automatic menu display
Select and confirm the option shown.
In the context menu select and confirm to activate automatic menu display.
Select and confirm the option shown.
Setting the display time
Select and confirm the option shown.
In the context menu select and confirm a value from the following options:
5
10
20
30
60
120
Unlimited display
Select and confirm the option shown.
173
Individual phone configuration
Step by Step
Network information
This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the web-interface. It also provides real-time data about the network activity of the phone.
N
Press the key shown.
Select and confirm the option shown.
Settings
User
Network information
Select and confirm the option shown.
if nec. j
Enter and confirm the user password.
Select and confirm for the following overview:
Network information
Options: Exit g
IP address : 192.168.1.9
[WBM URL http://192.168.1.
DNS domain: opera.local
LAN RX:
LAN TX :
PC RX :
PC TX :
LAN autonegotiated : Yes
LAN information : 100 Mbps full
PC autonegotiated : Yes
PC information : Link down
IP Address: Displays the IP address or name which was assigned to the phone.
WBM URL: HTTP address of the Web interface. This address is specified in the Internet browser and is used to call the Web interface of the phone in the browser.
DNS domain: The administrator can also assign the phone to the IP address of a DNS domain
(for example, http://my-openStage.phone/).
174
Individual phone configuration
Step by Step
Settings
User
Reset
All user data...
Resetting user data
The following user-specific settings changed via the phone menu or the Web interface can be reset to factory settings.
• Display contrast
• Language setting
• Audio settings
– Volumes
– Settings
• Call lists
– All entries are deleted.
• Programmable keys
– All personalized programming is deleted (see also
Important: All data is reset without a warning tone.
Initiating the reset
N
Press the key shown.
Select and confirm the option shown.
Confirm the option shown.
if nec. j
Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm "Reset all user data." The user data is reset to factory settings.
175
Web interface (WBM)
Web interface (WBM)
General
You can configure a number of settings for your phone via the Web interface. Communication is via a secure HTTPS connection.
Calling up the Web interface
For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the section entitled "Network information"
To call up the interface, open a Web browser and enter the following:
http://[IP address of the phone]:[port] or https://[IP address of the phone]
[IP address of the phone] is the IP address of your phone.
https://[Name of the phone]
[Name of the phone] which was assigned by service personnel.
[Port] is the port address of the phone’s HTTP server and must be 8085.
You might receive a certificate notification from the browser. Follow the instructions to download the certificate.
You will be prompted to configure a user password the first time you call up the Web interface
Æ page 132. You must log on with this
password in future every time you want to open the User Pages.
Administrator Pages
This area lets you configure settings for administering your phone and the network environment. Access to the Administrator Pages is protected by the admin password. For more information, contact your administrator or refer to the administration manual.
176
Web interface (WBM)
User pages
The Web interface homepage opens once you have entered and confirmed the phone’s IP address:
User menu User selection Phone information
User login
Highlighted entry (current page)
Menu heading
Menu entry
1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu.
2. Click a menu entry to open the corresponding form.
3. Make the desired changes.
4. Click the corresponding button to save or discard your changes.
Button functions
• "Login": Log on to the phone after you have entered the user password
• "Submit": Apply changes
• "Reset": Reset original values
• "Refresh": Update the values.
• "Logout": Log off the phone
177
Web interface (WBM)
User menu
All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu
User Pages
User login
Date and time
– Local time
– Local date (day, month, year)
– Allow daylight saving
– Difference (minutes)
– Auto time change
Audio
– Ringer melody (
– Ringer tone sequence (
– Ring file (
– Room character (
– Open listening (
Configuration
– Outgoing calls
– Autodial delay (seconds)
– Allow callback: busy
– Allow callback: no reply
– Allow busy when dialling
– Allow transfer on ring
– Allow immediate dialling
– Incoming calls
– Deflecting
– Allow deflection
(
– Default deflect destination
– Deflect to DSS
– Forwarding
– Settings
– Forwarding Favourites Destination 1
to Destination 5
– Forward all calls allowed
– to
– Forward on busy allowed
– to
– Forward on no reply allowed
– to
– No reply delay (seconds)
1
[1] Only if "Server features" was deactivated by your administrator
178
Web interface (WBM)
– Alerts
– Visual alerts
– Audible alerts
– Forwarding party
– Handling
– Allow call waiting
– Allow DND
– Allow busy when dialling
– CTI-Calls
– Allow auto-answer
– Allow beep on auto-answer
– Allow beep on auto-reconnect
– Connected calls
– Allow call transfer
– Allow call joining
– Allow exit conference
– Allow hold reminder
– Hold reminder delay (minutes)
– Allow music on hold
– Allow conferences
– Allow secure call alert
– Toggle associate
– Context menu
– Auto Show menu
– Auto hide time (sec.)
– Keyset
– Lines
– Ring delay (seconds)
– Allow in overview
– Address
[1]
– Primary line
[1]
– Ring on/off
[1]
– Selection order
[1]
– Hot-/Warmline
[1]
– Hot warm destination
– Overview
– Use FPK order
– Add all lines
– Reordering directions: Move down, Move to bottom, Move to top, Move up
– BLF
– Busy Lamp Field:
not for OpenScape Voice
[1] Information - read only
179
Web interface (WBM)
Phone
– Display
– Contrast
– Key module contrast
– Program keys
– Normal
– Edit.
– Shifted
– Edit.
– Key Module 1 (if available such as Program keys)
– Key Module 2 (if available such as Program keys)
Locality
– Country
– Language
– Date format
– Time format
Authentication
– Old password
– New password
– Confirm password
Phone book
– Contact list
– New contact
– Delete all contacts
180
Fixing problems
Fixing problems
Caring for your telephone
• Never allow the telephone to come into contact with coloring, oily or aggressive agents.
• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).
• Never use aggressive or alcohol-based cleansers on plastic parts. The use of scouring agents is also forbidden.
Troubleshooting
Pressed key does not respond:
If the telephone is locked repdial keys cannot be used. This also applies when emergency numbers or predefined numbers from the dial plan are stored on them.
Check whether you telephone is locked ("Phone locked" appears on the screen. To unlock enter the PIN.“). If the phone is locked, unlock it.
The phone does not ring on call:
Check whether the ringtone is deactivated (see icon in the status bar on the display
Æ page 26). If it is deactivated, activate the ringtone
The displayed time is incorrect:
The time is corrected automatically over night after 24 hours at the latest.
You cannot dial a number:
Check whether your telephone is locked ("Phone locked: Enter Password" appears on the screen). If the phone is locked, unlock it.
To correct any other problems:
First contact the relevant administrator. If the administrator are unable to correct the problem, contact Customer Service.
181
Fixing problems
Contact partner in the case of problems
Contact your administrator if a fault persists for more than five minutes, for example.
Labeling keys
The following options are available for labeling keys of the
OpenStage Key Module 15 (
Æ page 18) with the functions or numbers as-
signed to them:
Labeling
• By hand:
Labeling strips are supplied with your OpenStage Key Module 15.
Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15.
• With a computer via the Internet:
You can find the "online labeling tool" together with the user interface at http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool
• Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use.
182
Local user menu
Local user menu
Opening the user menu on the phone
Press the
N
key to open the telephone menu.
On the
Settings menu, open the User menu. You are prompted to enter the User password
OK. The options of the user menu are available.
User menu display
The majority of settings that can be made via the user menu on the phone,
can also be made via the web interface
Changes are usually confirmed using the
Save & exit option or discarded using the
Exit (no save) option. You can exit the current menu level using
the left key of the navigator (
!
User
Date and time?
– Options: Save & exit
– Exit (no save)
– Time: hh:mm
– Date: DD.MM.YYYY
– Daylight saving: Yes
– Yes
– No
– Difference (mins): mm
– Auto DST: Yes/No
!
Audio?
– Volumes?
– Options: Save & exit
– Exit (no save)
– Loudspeaker:
– Ringer:
– Handset:
– Headset:
– Handsfree:
– Rollover:
– Settings?
– Options: Save & exit
– Exit (no save)
– Ringtone: Ring file
– Pattern
– Ringer1.wav
183
Local user menu
– Ringer2.wav
– Ringer3.wav
– Ringer4.wav
– Ringer5.wav
– Ringer6.wav
– Ringer melody: 2
– 1
– 2
– 3
– 4
– 5
– 6
– 7
– 8
– Ringer tone sequence: 1
– 1
– 2
– 3
– Room character: Normal
– Normal
– Echoing
– Muffled
– Open listening: Standard mode
– Standard mode
– US mode
– Headset socket: Cordless headset
– Wired headset
– Cordless headset
– Conference unit
!
Configuration?
– Outgoing calls?
– Options: Save & exit
– Exit (no save)
– Autodial delay: 6
– 1
– 2
– 3
– 4
– 5
– 6
– 7
– 8
– 9
– Callback: busy: Yes
– Yes
– No
– Callback: no reply: Yes
184
Local user menu
– Yes
– No
– Busy when dialling: Yes
– Yes
– No
– Transfer on ring: Yes
– Yes
– No
– Immediate dialling: Yes
– Yes
– No
– Incoming calls?
– Deflecting?
– Options: Save & exit
– Exit (no save)
– Allow deflection: Yes
– Yes
– No
– Default destination:
– Deflect to DSS: Yes/No
[1]
– Forwarding?
– Settings?
– Options: Save & exit
– Exit (no save)
– All calls: Off
– On
– Off
– Destination: Destination 1 to Destination 5
– Edit favourites
– Options: Save & exit
– Exit (no save)
– Destination 1
– Destination 2
– Destination 3
– Destination 4
– Destination 5
– Busy: Off
– On
– Off
– Destination: Destination 1 to Destination 5
– Edit favourites?
– Options: Save & exit
– Exit (no save)
– Destination 1
– Destination 2
– Destination 3
[1]. Information - read only
185
Local user menu
– Destination 4
– Destination 5
– No reply: Off
– On
– Off
– Destination: Destination 1 to Destination 5
– Edit favourites?
– Options: Save & exit
– Exit (no save)
– Destination 1
– Destination 2
– Destination 3
– Destination 4
– Destination 5
– Duration: 16
– Alerts
– Options: Save & exit
– Exit (no save)
– Visual alerts: No
– Yes
– No
– Audible alerts: No
– Yes
– No
– Forwarding party: Display last
– Display first
– Display last
– Handling
– Options: Save & exit
– Exit (no save)
– Allow call waiting: Yes
– Yes
– No
– Allow DND: Yes
– Yes
– No
– Busy when dialling: Yes
– Yes
– No
– CTI-Calls?
– Options: Save & exit
– Exit (no save)
– AutoAnswer: Yes
– Yes
– No
– AutoAnswer beep: Yes
– Yes
186
– No
– AutoReconnect beep: Yes
– Yes
– No
– Connected calls?
– Options: Save & exit
– Exit (no save)
– Allow call transfer: Yes
– No?
– Return?
– Allow call joining: Yes
– Yes
– No
– Allow exit conf
: Yes
– Yes
– No
– Allow hold rem.
: Yes
– Yes
– No
– Hold rem. delay: 8
– 3?
– 4?
– 5?
– 6?
– 7?
– 8?
– 9?
– 10?
– 11?
– 12?
– 13?
– 14?
– 15?
– Music on hold: Yes
– Yes
– No
– Allow conferences: Yes
– Yes
– No
– Secure call alert: Yes
– Yes
– No
– Toggle associate: Yes
– Yes
– No
– Context menu
– Automatic display menu Yes
187
Local user menu
Local user menu
–
– Yes
– No
– Display time
– 5
– 10
– 20
– 30
– 60
– 120
20
– Unlimited no.
!
Keyset?
– Lines?
– Line (one of
eight possible)
– Options: Save & exit
– Exit (no save)
– Ring delay: 0
– Allow in overview: Yes
– Yes
– No
– Hot warm action
[1]
: No action
– Hot warm dest: nnnn
– Address
[1]
– Ring on/off
: nnnn
[1]
: On
– Selection order
[1]
: 1
– Overview?
– Line (up to
eight lines)
– Move down
– Move to bottom
– Use FPK order
– Add all lines
– Save
– Do not save
– BLF?
– Busy Lamp Field:
not forOpenScape Voice
– Return?
!
Phone?
– Display?
– Options: Save & exit
– Exit (no save)
– Contrast:
– Key mod. contrast:
– Program keys
Press the key to be programmed
– Options: Save & exit
– Exit (no save)
– Normal: Unallocated
[1]. Information - read only
188
Local user menu
– Unallocated
–
Further functions, see
– Label: predefined or customized
– Settings: function-dependent
– Shifted: Unallocated
– Unallocated
–
Further functions, see
– Label: predefined or customized
– Settings: function-dependent
– Key Module 1 (if available such as Program keys)
Locality?
– Options: Save & exit
– Exit (no save)
– Country: DE
– DE?
–
Further countries, see
– Language: Deutsch
– Deutsch
–
Further languages, see
– Date format: dd/mm/yyy dd/mm/yyy yyyy/mm/dd
– mm/dd/yyyy
– Time format: 24 hour
– 24 hour
– 12 Hour (AM/PM)
Security?
– Options: Save & exit
– Exit (no save)
– User password
: ********
– Confirm password:
Network information?
– Options: Exit
– Phone address:
– Web address:
– IP address:
– LAN RX:
– LAN TX:
– PC RX:
– PC TX:
– LAN autonegotiated: Yes
– LAN information: 10 Mbps full duplex
– PC autonegotiated: Yes
– PC information: Link down
189
Local user menu
Reset?
– Options: Cancel
– Cancel
– Reset all user data
– Reset selected user data
– Function key data: No?
– Yes
– No
190
Local user menu
Key functions
Normal
You can program the following functions on the Normal of the function keys:
• Selected dialling
• Repeat dialling
• Forward all calls
• Forward no reply
• Forward busy
• Mute
• Ringer off
• Hold
• Alternate
• Blind transfer call
• Transfer call
• Deflecting
• Shift
• Conference
• Headset
• Do not disturb
• Group pickup
• Repertory dial
• Feature toggle
• Mobility
• Directed pickup
• Callback
• Cancel callbacks
• Consultation
• Call Waiting toggle
• Immediate ring
• PreView
• Start application
• Built in fwd
• Opening the phonebook
191
Local user menu
Shifted
You can program the following functions on the Shifted of the function keys:
• Selected dialling
• Repeat dialling
• Alternate
• Blind transfer call
• Transfer call
• Deflecting
• Conference
• Repertory dial
• Release
• Callback
• Cancel callbacks
• Consultation
• Start application
192
Index
Index
A
Accepting calls multi-line
................................................ 109
Administration ............................................ 38
Audio room character
..................................... 164
volume ................................................... 163
Audio controls ............................................. 19
Audio keys ................................................... 19
Autodial delay ............................................. 94
Auto-headset .............................................. 41
D
Date ............................................................ 159
Dial plan
....................................................... 94
Display icons ............................................... 26
Display settings
contrast .................................................. 157
Do not disturb ........................................... 130
DSS call call deflection
........................................ 118
DSS key
consultation ........................................... 116
indirect pickup
During calls
multi-line ................................................ 112
B
Background lighting ................................. 157
Busy override
............................................ 115
E
Executive-secretary ................................. 119
F
Forced logoff ............................................. 140
Forwarding primary line
.......................... 111
Freiprogrammierbare Sensortaste .......... 68
Function keys .............................................. 19
C
Call accepting
................................................. 40
deflecting ................................................. 76
ending
...................................................... 46
forwarding
............................................... 58
Hold
.......................................................... 80
incoming
.................................................. 39
rejecting
................................................... 78
transferring
.............................................. 87
Call forwarding chain ................................. 63
Call forwarding information
Call lists
................................................ 35, 105
Call log
......................................................... 35
Call settings
CTI calls .................................................. 164
multi-line
................................................ 124
Call waiting .................................................. 83
Callback
........................................................ 64
CE marking .................................................... 2
Conference
.................................................. 97
Connection options .................................... 15
Consultation ................................................ 54
Consultation call from second call
Context ........................................................ 51
Context menus ........................................... 27
G
General information
................................... 11
Graphic display
........................................... 26
call lists
..................................................... 36
icons indicating call status
voicemail
.................................................. 34
Graphic display settings
contrast .................................................. 157
Group call
..................................................... 47
H
Headset ....................................................... 76
answering call automatically
Hot line ......................................................... 52
for lines .................................................. 114
193
Index
I
Icons ............................................................. 26
Immediate dialing
................................ 51, 94
Important information ................................. 3
Incoming calls multi-line
................................................ 109
K
Key module contrast ............................... 158
Key modules
............................................... 17
Keypad
......................................................... 24
L
Language setting
..................................... 170
country setting ...................................... 172
language for user prompts ................. 170
LDAP .......................................................... 105
LED display
Line preview
............................................. 127
Line utilization
............................................. 22
Lines hot/warm line
........................................ 114
Lists (for phone numbers and contacts)
Location of the telephone
Logging on and off as a mobility user .. 139
Logging on and off
as a mobility user ..................................... 137
N
Navigator
..................................................... 20
Normal dialing ............................................. 51
O
Open listening
............................................ 45
OpenScape Voice ..................................... 141
abbreviated dialing two-key abbreviated dialing
accepting anonymous calls
call tracing .............................................. 147
feature toggle key ................................ 141
Functions ............................................... 141
list for selective calls
........................... 144
making anonymous calls ..................... 142
parallel call
............................................. 151
parking .................................................... 153
reachability ............................................ 150
rejecting anonymous calls .................. 146
serial call ................................................ 150
silent monitoring
................................... 154
OpenScape Voice hunt group ................ 148
OpenStage Key Module 40
Operating instructions ................................. 2
.................................... 120, 123
M
Making calls multi-line
................................................ 110
Microphone
................................................. 46
Mobility
...................................................... 136
forced logoff
.......................................... 140
logon, logoff .................................. 137, 139
Multi-line accepting calls
...................................... 109
busy override ........................................ 115
LED display
..................................... 23, 118
Multi-line telephone ................................... 13
P
Padlock icon
................................................ 39
Parallel call
................................................. 151
Parking ....................................................... 153
Pattern melody ......................................... 165
Pattern sequence
..................................... 166
Phantom line ............................................... 22
Phone number directories
Phone settings
.......................................... 157
Phonebook .................................................. 32
................................................ 33, 105
Local phonebook
.................................... 32
New contact
...................................... 102
Picking up the held call
................................................................... 43
Pop-up menu .............................................. 29
Primary line ................................................. 22
Privacy
........................................................ 129
194
Private line ................................................... 22
Program/Service menu ............................. 37
Programmable sensor keys ..................... 21
Index
U
User interface ............................................. 14
User support
............................................... 12
Using Ethernet switches .......................... 16
Using network ports more efficiently ..... 16
R
Reachability ............................................... 150
Redial ........................................................... 53
Redialing multi-line
................................................ 111
Repdial keys ................................................ 92
Resetting sensor keys
.............................. 75
Ringer off ................................................... 129
W
Warm line .................................................... 52
for lines .................................................. 114
Web interface ................................... 176, 183
S
Search contacts,
......................................... 32
Second call .................................................. 83
ignoring
.................................................... 84
rejecting
................................................... 84
Second call with consultation call
Secondary line
............................................ 22
Security
...................................................... 129
Sensor keys immediate ring
........................................ 74
Sensortaste ................................................. 68
Serial call .................................................... 150
Set headset port ...................................... 168
Settings
...................................................... 157
Shared line
.................................................. 22
Silent monitoring
...................................... 154
Single-line telephone ................................. 13
Speakerphone distance
.............................. 3
Speakerphone mode
........................... 40, 44
Status icons
................................................ 26
T
Telephone maintenance
Telephony interface single line
................................................. 29
Time ........................................................... 159
Time display format
................................. 162
Toggle/Connect
.......................................... 55
Troubleshooting
....................................... 181
Trunk keys ................................................... 22
195
Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open
Copyright © Siemens Enterprise
Communications GmbH & Co. KG
Hofmannstr. 51
80200 München
Deutschland
Siemens Enterprise
Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
Reference No:
A31003-S2010-U101-29-7619
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. OpenScape,
OpenStage and HiPath are registered trademarks of Siemens Enterprise
Communications GmbH & Co. KG.
All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
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Table of contents
- 2 Important information
- 2 Trademarks
- 3 Location of the telephone
- 3 Product support on the internet
- 11 General information
- 11 About this manual
- 12 Service
- 12 Intended use
- 12 Telephone type
- 12 Speakerphone quality and display legibility
- 13 Single-line telephone/multi-line telephone
- 14 Getting to know your OpenStage phone
- 14 The user interface of your OpenStage 40/40 G
- 15 Ports on the underside of the phone
- 16 Using network ports more efficiently
- 17 Key Module
- 17 OpenStage Key Module 40
- 18 OpenStage Key Module 15
- 19 Keys
- 19 Function keys
- 19 Audio keys
- 20 Navigator
- 21 Programmable sensor keys
- 22 Trunk keys (on multi-line phones only)
- 24 Keypad
- 26 Display
- 26 Idle-display view and icons
- 27 Context-dependent displays
- 29 Telephony interface
- 29 Single-line view
- 30 Multi-line view
- 32 Phonebooks
- 32 Personal phonebook
- 33 LDAP directory
- 34 Messages
- 34 Voicemail
- 35 Calls
- 37 Telephone menu
- 38 Control and monitoring function
- 39 Basic functions
- 39 Secure voice transmission
- 39 Answering a call
- 41 Accepting a call via the headset
- 42 Directed pickup
- 43 Picking up the held call:
- 44 Switching from handset to speakerphone mode
- 44 Switching from speakerphone mode to the handset
- 45 Switching from headset to speakerphone mode
- 45 Open listening
- 46 Activating/deactivating the microphone
- 46 Ending a call
- 47 Group call
- 49 Making calls
- 50 On-hook dialing
- 51 Immediate dialing
- 52 Dialing using the hot or warm line function
- 53 Redial
- 54 Consulting a second party
- 55 Switching to the held party (alternating)
- 56 Putting on hold and retreiving successively or simultaneously
- 57 Connecting parties
- 58 Call forwarding
- 59 Programming call forwarding
- 61 Activating/deactivating call forwarding
- 62 Activating call forwarding for all calls
- 63 Call forwarding chain
- 64 Callback
- 65 Responding to a callback
- 66 Permitting callback on busy/no reply
- 67 Calling back missed calls
- 68 Programmable sensor keys
- 68 List of available functions
- 69 Programming sensor keys
- 69 Beginning programming
- 70 Beginning programming
- 70 Programming enhanced functions
- 70 Repertory dial
- 72 Feature toggle
- 73 Forwarding
- 74 Using sensor keys
- 74 Example 3: Immediate ring
- 75 Resetting sensor keys
- 76 Enhanced phone functions
- 76 Incoming calls
- 76 Deflecting a call
- 78 Rejecting a call
- 78 Configuring call forwarding
- 80 Placing a call on hold
- 83 Call waiting (second call)
- 87 Transferring a call
- 90 CTI calls
- 92 Making calls
- 92 Dialing from the local phonebook
- 92 Dialing from the LDAP database
- 93 Dialing a phone number from a list
- 94 Using autodial delay
- 97 Conference
- 97 Local conference
- 100 System-based conference
- 102 Phonebooks and call lists
- 102 Local phonebook
- 102 Editing a contact
- 103 Deleting a contact
- 103 Deleting all contacts
- 104 Searching for a contact
- 105 LDAP database
- 106 Extended LDAP editing
- 107 Quick search
- 108 Call lists
- 109 Making calls with multiple lines
- 109 Incoming calls
- 110 Making calls
- 111 Forwarding calls on primary line
- 112 During calls
- 112 Making and receiving calls on a single line
- 112 Making and receiving calls with multiple lines
- 113 Putting a line on hold
- 114 Lines with hot or warm line function
- 115 Busy override
- 116 Direct station selection keys
- 117 Call pickup
- 118 Deflecting a call to a DSS station
- 119 Making calls in an executive-secretary team
- 120 Accepting a call
- 121 Connecting a call
- 123 DSS keys can be used
- 123 Using line overview
- 124 Settings for multi-line phones (keyset)
- 125 Setting the time for a delayed ringer
- 126 Configuring the "Overview" tab display
- 127 Line preview
- 128 Rollover for a line
- 129 Privacy/security
- 129 Deactivating the ringer
- 130 Do not disturb
- 131 Allowing "Do not disturb"
- 132 Security
- 134 Locking the phone
- 136 Mobility
- 136 Mobility scenarios
- 137 Logging on and off at the same phone
- 138 Logging off from the phone
- 139 Logging on at different telephones
- 140 Logging on with forced, delayed logoff at a remote phone
- 141 OpenScape Voice functions
- 141 Feature toggle key
- 142 Making anonymous calls
- 143 Temporarily activating anonymous calling for the next call
- 143 Temporarily deactivating anonymous calling for the next call
- 144 Creating a list for selective calls
- 144 For call acceptance
- 145 For call rejection
- 146 Anonymous calls
- 147 Using abbreviated dialing
- 147 Call tracing
- 148 Hunt group functions
- 148 Making a line busy
- 149 Marking the last line in the hunt group chain
- 150 Reachability
- 150 Serial call
- 151 Parallel call
- 153 Parking a call
- 153 Park a call
- 153 Unparking
- 154 Silent Monitoring
- 154 Active silent monitoring
- 155 Muted silent monitoring
- 156 Table of codes for OpenScape Voice functions
- 157 Individual phone configuration
- 157 Display
- 157 Adjusting the display to a comfortable reading angle
- 157 Background lighting
- 158 Contrast for the OpenStage Key Module
- 159 Date and time
- 159 Setting the time
- 159 Setting the date
- 160 Setting daylight saving time
- 161 Automatic daylight saving time
- 162 Time display format
- 162 Date display format
- 163 Audio
- 164 Settings
- 169 Nonsecure voice communication tone and message
- 170 Setting the language and country
- 170 Selecting a language
- 172 Country-specific setting
- 173 Context menu
- 173 Activating/deactivating automatic menu display
- 173 Setting the display time
- 174 Network information
- 175 Resetting user data
- 176 Web interface (WBM)
- 176 General
- 176 Calling up the Web interface
- 177 User pages
- 178 User menu
- 181 Fixing problems
- 181 Caring for your telephone
- 181 Troubleshooting
- 182 Contact partner in the case of problems
- 182 Labeling keys
- 183 Local user menu
- 183 Opening the user menu on the phone
- 183 User menu display
- 191 Key functions
- 193 Index
- 193 A
- 193 B
- 193 C
- 193 D
- 193 E
- 193 F
- 193 G
- 193 H
- 194 I
- 194 K
- 194 L
- 194 M
- 194 N
- 194 O
- 194 P
- 195 R
- 195 S
- 195 T
- 195 U
- 195 W