Siemens Z4.0 User guide

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Siemens Z4.0 User guide | Manualzz

Documentation

OpenScape Voice

OpenStage 40 SIP, OpenStage 40 G SIP

OpenStage Key Module 40

User Guide

Communication for the open minded

Siemens Enterprise Communications www.siemens.com/open

V1 R3.x

V1 R4.x

2

Important information

Important information

Q

For safety reasons, the telephone should only be supplied with power:

• using the original power supply unit.

Part number: L30250-F600-C14x (x: 1=EU, 2=US,

3=UK) or

• in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.

Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty and the CE marking invalid.

Never open the telephone or a key module. Should you encounter any problems, contact your administrator.

Trademarks

The device conforms to the EU directive 1999/5/EC as attested by the CE marking.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.

The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC.

Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

Important information

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.

• Do not operate the telephone in damp environments such as bathrooms.

Product support on the internet

Information and support for our products can be found on the Internet at: http://www.siemens-enterprise.com/ .

Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/ .

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Contents

Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

General information. . . . . . . . . . . . . . . . . . . . . . . . . . .11

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 12

Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 13

Getting to know your OpenStage phone . . . . . . . . .14

The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . 14

Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 16

Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 22

Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Idle-display view and icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Telephony interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents

Telephone menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Answering a call via the loudspeaker (speakerphone mode) . . . . . . 40

Accepting a call via the headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Directed pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Picking up call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Picking up the held call: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Switching from handset to speakerphone mode . . . . . . . . . . . . . . . . . 44

Switching from speakerphone mode to the handset . . . . . . . . . . . . . . 44

Switching from headset to speakerphone mode . . . . . . . . . . . . . . . . . 45

In standard mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

In U.S. mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 46

Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Immediate dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Dialing using the hot or warm line function . . . . . . . . . . . . . . . . . . . 52

Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 55

Putting on hold and retreiving successively or simultaneously . . . . 56

Connecting parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Programming call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . 61

Activating call forwarding for all calls . . . . . . . . . . . . . . . . . . . . . . . . 62

Call forwarding chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Requesting callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Permitting callback on busy/no reply . . . . . . . . . . . . . . . . . . . . . . . . 66

Calling back missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

5

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Contents

Programmable sensor keys . . . . . . . . . . . . . . . . . . . .68

List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Programming sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Repertory dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Using sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Example 1: Calling saved number . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Example 2: Call Waiting toggle Activating/deactivating . . . . . . . . . . 74

Example 3: Immediate ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Resetting sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .76

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Accepting calls via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Rejecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Dialing with the DDS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Dialing from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Dialing from the LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using autodial delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

System-based conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Phonebooks and call lists . . . . . . . . . . . . . . . . . . . .102

Local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Deleting a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Deleting all contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Contents

LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Finding an LDAP entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Extended LDAP editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Editing entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Making calls with multiple lines . . . . . . . . . . . . . . 109

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . 109

Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . 109

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Automatic trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Dialing the last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Forwarding calls on primary line . . . . . . . . . . . . . . . . . . . . . . . . . . 111

During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . 112

Making and receiving calls with multiple lines . . . . . . . . . . . . . . . . 112

Putting a line on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Lines with hot or warm line function . . . . . . . . . . . . . . . . . . . . . . . 114

Busy override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 118

LED display on DSS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Making calls in an executive-secretary team . . . . . . . . . . . . . . . . . . . . 119

Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Connecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

DSS keys can be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Using line overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Settings for multi-line phones (keyset) . . . . . . . . . . . . . . . . . . . . . . . . 124

Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 124

Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 125

Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 126

Line preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

7

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Contents

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Enabling "Do not disturb" via a key. . . . . . . . . . . . . . . . . . . . . . . . . 130

Enabling "Do not disturb" via the idle menu . . . . . . . . . . . . . . . . . . 130

Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 136

Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 136

Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 137

Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Logging off from the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 139

Logging on with forced, delayed logoff at a remote phone . . . . . . 140

OpenScape Voice functions. . . . . . . . . . . . . . . . . . .141

Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Temporarily activating anonymous calling for the next call . . . . . . 143

Temporarily deactivating anonymous calling for the next call . . . . 143

Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Accepting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Using abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Call tracing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Making a line busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Marking the last line in the hunt group chain. . . . . . . . . . . . . . . . . 149

Reachability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Serial call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Parallel call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Park a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Unparking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Contents

Silent Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Active silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Muted silent monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Table of codes for OpenScape Voice functions. . . . . . . . . . . . . . . . . . 156

Individual phone configuration . . . . . . . . . . . . . . . 157

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Adjusting the display to a comfortable reading angle . . . . . . . . . . 157

Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Background lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Contrast for the OpenStage Key Module. . . . . . . . . . . . . . . . . . . . 158

Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Nonsecure voice communication tone and message . . . . . . . . . . 169

Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Context menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Activating/deactivating automatic menu display . . . . . . . . . . . . . . 173

Setting the display time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Initiating the reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . 176

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 182

Labeling keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

9

Contents

Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Opening the user menu on the phone . . . . . . . . . . . . . . . . . . . . . . . . 183

User menu display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

10

General information

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you, this may be due to one of the following reasons:

• The function is not configured for you or your telephone. Please contact your system support representative.

• Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade.

This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.

These instructions should be read and followed by every person installing, operating or programming an OpenStage phone.

For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.

This user guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating your OpenStage phone.

Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

Symbols used in the manual

Operations and settings that can be made both at the phone and over the

Web interface are indicated by an icon and page reference.

V is a reference to an operation or setting performed directly on the phone z is a reference to an operation or setting performed via the Web interface

11

General information

Service

The Siemens service department can only help you if you experience problems or defects with the phone.

Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.

For queries regarding connection of the telephone, please contact your network provider.

If you experience problems or defects with the phone, please dial the service number for your country.

Intended use

The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN. It can also be used as a workstation device.

Any other use is regarded as unauthorized.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician.

Please have this information ready when you contact our service department regarding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone

(front right) should be kept clear.

The optimum handsfree distance is 20 in. (50 cm).

• Proceed as follows to optimize display legibility:

– Turn the phone to tilt the display. This ensures you have a frontal view of the display while eliminating light reflexes.

– Adjust the contrast as required

Æ page 157.

12

General information

Single-line telephone/multi-line telephone

Your OpenStage 40/40 G is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with single-line phones.

Each line is assigned an individual phone number which you can use to make and receive calls.

The programmable sensor keys function as line keys on multi-line phones

Æ page 22.

The "Overview" tab on the telephony interface provides information about the lines configured on your phone and the current status of each line

Æ page 30.

A number of specific features must be considered when using a multi-line phone to make and receive calls

Æ page 109.

13

Getting to know your OpenStage phone

Getting to know your OpenStage phone

The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.

The user interface of your OpenStage 40/40 G

8

2 3

1

4

6

5

7

1 You can make and receive calls as normal using the

handset.

2

The

graphic display permits intuitive operation of the phone

Æ page 26.

3

4

5

You can customize your telephone by assigning phone numbers and functions to the

programmable sensor keys Æ page 26.

You can use

function keys when conducting a call to access frequently used functions (such as, Disconnect) or to open the Program/Ser-

vice menu and mailbox Æ page 19.

Audio keys are also available, allowing you to optimally configure the audio features on your telephone

Æ page 19.

6 The

5-way navigator is a convenient navigation tool Æ page 20.

7 The

keypad can be used to enter phone numbers and text Æ page 24.

8 Incoming calls are visually signaled via the

call display.

14

Getting to know your OpenStage phone

Ports on the underside of the phone

Power supply unit

(if necessary)

PC

Network switch

Headset Country specific cable

Key Module

Handset

Properties of your OpenStage 40/40 G

LCD display, 40 x 6 characters

Illuminated display

Programmable sensor keys

Full-duplex speakerphone function

Headset

10/100 Mbps Ethernet switch

Æ page 16

1000 Mbps Ethernet switch Æ page 16

Interface for key modules

Wall mounting

OpenStage 40 40 G

; ;

; ;

6 6

; ;

; ;

;

-

-

;

; ;

; ;

15

Getting to know your OpenStage phone

Using network ports more efficiently

OpenStage 40 has a built-in 10/100 Mbps Ethernet switch.

OpenStage 40 G has a 1000 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. The telephone-PC connection option must first be activated on the telephone by service personnel.

Network switch OpenStage 40/40 G PC

Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.

16

Getting to know your OpenStage phone

Key Module

OpenStage Key Module 40

The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated, programmed keys.

Like keys on the phone, these keys can be programmed and used accord-

ing to your needs

Æ page 21.

You can attach up to two OpenStage Key Module 40s to your

OpenStage 40.

To operate an OpenStage Key Module 40 you always require a power supply unit

Æ page 2.

17

Getting to know your OpenStage phone

OpenStage Key Module 15

The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys.

Like keys on the phone, these keys can be programmed and used accord-

ing to your needs. Labeling keys see Æ page 182.

You can only attach one OpenStage Key Module 15 to your OpenStage 40.

You cannot combine the OpenStage Key Module 15 with the

OpenStage Key Module 40.

18

Keys

Function keys

Getting to know your OpenStage phone

Key Function when key is pressed s

End (disconnect) call.

,

Open redial list r

Activate/deactivate forwarding

N

Open phone menu

Æ page 37.

O

View messages

Æ page 34.

Audio keys

LED display none none

Red: Call forwarding is activated

Red: Menu is active

Red: New voicemail or missed calls.

Key Function when key is pressed p

Activate/deactivate microphone (also for speakerphone mode) o

Activate/deactivate the headset.

-

Decrease the ring, handset, and loudspeaker volume.

n Activate/deactivate loudspeaker for speakerphone mode and open listening

+

Increase the ring, handset, and loudspeaker volume.

19

Getting to know your OpenStage phone

Navigator

Before using the telephone, remove the protective covering from the navigator surface.

With this control, you can manage most of your phone’s functions, as well as its displays.

Operation Functions when key is pressed

Press the c

key.

• Call up the context menu

• Perform action

• Go down a level

• Call up the context menu in the idle display

Press the a

key.

• Short press: One level back

• Long press (held down): Go back to the first level of the settings menu

• Cancel function

• Quit the context menu

• In input fields:

Delete character to the left of the cursor

• Im Ruhemenü Leitungsübersicht aufrufen

Press the d

key.

• Scroll downwards

• Select element below

• Long press (held down): Jump to the end of the list/menu

Press the b

key.

• Scroll upwards

• Select element above

• Long press (held down): Jump to the start of the list/menu

Press the i

key. • Confirm input

• Perform action

• Call up the context menu

20

Getting to know your OpenStage phone

Programmable sensor keys

Your OpenStage 40 telephone features six programmable lit sensor keys.

Increase the number of programmable sensor keys by connecting a key module

Æ page 17.

Mirea, Ch.

Level 2

Touch the key briefly to activate the programmed function or dial the stored

number

Æ page 74.

If you hold the key pressed, you are prompted as to whether to start programming this function key.

If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu

Æ page 69 (ask your service personnel about the current setting).

Only for repdial keys can you also program the second level for direct destination selection.

You can label these keys with internal and external phone numbers or frequently used functions (platform-dependent; please contact the responsible service personnel).

The configured phone number or function name is displayed next to the key.

The status of a function is shown by the LED on the corresponding sensor key.

Line and DDS keys can only be programmed by service personnel via the service menu.

Meaning of LED displays on function keys

LED

S

Off

T

Flashing

1

R

On

Meaning of function key

The function is deactivated.

Indicates the function status.

The function is activated.

[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.

21

Getting to know your OpenStage phone

Trunk keys (on multi-line phones only)

The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line.

This means up to five lines can be configured.

A distinction is drawn here between primary, secondary and phantom lines. Each of these line types can be used on a private or shared basis

Æ page 22.

Primary line

All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls are signaled on this line.

To avoid conflict between individual multi-line phones, the functions

"Do not disturb" and "Call forwarding" can only be used for the primary line.

Secondary line

The secondary line on your phone is used as a primary line by another subscriber of the line trunk group. Your primary line, which is configured on another telephone in the line trunk group, simultaneously functions as the secondary line on that telephone.

Phantom line

Phantom lines are not used as primary lines by any telephones in the line trunk group. Phantom lines are established when the number of lines provided by a communications system exceeds the number of available telephones.

Line utilization

Private line: A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone.

Shared line: A line that is configured on multiple telephones. The line status (if configured) is displayed in the "Overview" tab for all telephones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones.

Direct call line: A line with a direct connection to another telephone.

The line status is indicated by the LED in addition to the display in the

"Overview" tab

Æ page 30.

22

Getting to know your OpenStage phone

LED display

LED

S Not lit

Flashing

Explanation

The phone is in idle mode.

• Incoming call on the line (

Æ page 109)

• "Hold reminder" is activated (

Æ page 81)

T Flickering

• Outgoing call on the line

• The incoming call was prioritized and selected in accordance with the "Automatic line selection for incoming calls" option

Fast blinking The line is on "Hold".

Blinking

Call forwarding is activated

R Illuminated

The line is busy

23

Getting to know your OpenStage phone

Keypad

You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. The h

navigation key is used to delete from right to left.

In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "h", press the number

4 key on the keypad twice. When entering the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input field.

To speed up the input, you can confirm your entry by pressing " g

" on the navigator after you have selected the required character.

To

enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters.

Character overview (depends on the current language setting)

Key 1x 2x 3x 4x 5x 6x

1

]

1

2 a b c

2

ä

3 d e f

3

4 g h i

4

5 j k l

5

6 m n o

6

ö

7 p q r s

7

ß

8 t u v

8

ü

9 w x y z 9

0 0

( [1] [2]

[1] Next letter in upper case (active for maximum one second)

[2] Switch to digit input

)

.

, ?

!

’ " ( ) @ / : _

24

Getting to know your OpenStage phone

Multi-function keys

Key Function during text input Function when held down

)

Write special characters Deactivate the ring tone

( Switch between upper and lower case

Activate the telephone lock.

Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).

Text editor

A function menu appears under the character selection field in certain situations (such as, when labeling programmable sensor keys). You can enter punctuation marks and special characters and switch between the entry of alphanumeric characters in lower and upper case and straightforward digit entry.

You can select further editor functions via the

click wheel:

• OK – Confirm and terminate the entire input

• Cancel – Cancel your entries without saving

• Mode Configuration via the key

(

– 123 (# -> ABC) – Numerical entry

– ABC (# -> Abc) – Upper-case characters

– Abc (# -> abc) – Initial character upper case

– abc (# -> 123) – Lower-case characters

• Move cursor left to add or delete characters

• Move cursor right to add or delete characters

• Copy – Copy a visible character string

• Paste – Insert a copied a character string at a cursor position

25

Getting to know your OpenStage phone

Display

Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs (

Æ page 157).

Idle mode

If there are no calls taking place or settings being made, your

OpenStage 40 is in idle mode.

Status bar

10:29 am

07

01234567

Mon 17.11.06

S

Level 2

Mirea, Ch.

Toussaint.

Rüscher

Stahl, Ing

Iller, Zin

Programmable sensor

key list Æ page 26

Context-dependent displays

Æ page 27

Own phone number

The left area contains the status bar on the first line and is followed by a five-line field for comprehensive context-specific displays. The right area is used for labeling the programmable sensor keys.

Idle-display view and icons

The time, weekday, and date are displayed in the status bar.

In addition, different icons represent different situations and switches:

Icon Explanation

The ring tone is deactivated.

The "Do not disturb" function is activated.

The phone lock is activated.

A mobile user is logged on to the telephone.

The microphone is deactivated.

26

Getting to know your OpenStage phone

Context-dependent displays

Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively.

Information on actual events

The following icons appear centered on the display when your phone is idle and signal current properties or events.

Example: You missed two calls in your absence.

02

You have two new voice messages that you can open by pressing

O

Æ page 34.

Icons for events

Icon Explanation

You received new voice messages.

New entries have been added to the call lists.

Local call forwarding is active.

Context menus

An arrow beside a selected entry indicates the existence of a context menu that you can open by pressing the i or g buttons on the navigator

(

Æ page 20). The range of functions available is situation-specific.

Consultation

Hold

Blind transfer call

Disconnect

1st entry

(selected on callup)

Selected entry

After a connection is set up – you are called or you make call – the context menu appears automatically under the current connection for the configured time (e.g. 20 seconds).

You can define how long the context menu should be displayed. You can deactivate the automatic display so that the g key on the navigator must be pressed to see the context menu of the connection

Æ page 173.

27

Getting to know your OpenStage phone

Idle display context menu

The following functions (where released) can be accessed by pressing the right key on the navigator:

Redial {1} 1234

Ringer off

Do not disturb off

Mobile logon

Cancel call backs

Directed pickup

First entry (selected when you call up the menu, if you have already dialed a phone number)

Selected entry

Only available when configured to support mobility

Pop-up menus

In many operating situations, suitable functions or information is offered in an automatic pop-up window.

Example: You set up a consultation call. The pop-up menu opens and offers suitable functions for selection with the navigator.

012345|

Dial

Redial {1}

Retrieve held call

Level 2

Mirea, Ch.

Toussaint.

Rüscher

Stahl, Ing

Iller, Zin

A pop-up window automatically closes as soon as you have performed an action.

28

Getting to know your OpenStage phone

Telephony interface

Single-line view

Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance.

The same information is available on multi-line telephones for the selected line in the line overview.

Example:

Icon indicating call status

Smith Michael

08912345678

Consultation

Hold

Blind transfer call

Disconnect

{

3:16

Call duration

Current call(s)

Context menu with situation-specific options

Icons for frequent call states

Icon Explanation

The call is active

The call has been disconnected

You have placed the call on hold (e.g. consultation hold).

Your call partner has placed the call on hold

{

The voice connection is secure.

}

The voice connection is not secure.

Detailed descriptions of the various functions can be found in the sections "Basic phone functions"

Æ page 39 and "Enhanced phone

functions"

Æ page 76.

29

Getting to know your OpenStage phone

Multi-line view

Two tabs are displayed on the telephony interface:

• "[My phone]" tab – represents the primary line or the line view of a selected line

Æ page 29

• "Overview" tab – configurable overview of the secondary lines

Æ page 22

To access the menu: Press the h

key:

Example:

Overview

[My phone] g

Bohr, Niels

Line 1 Line busy

Line 2

Level 2

My phone

Line 1

Line 2

Line key labeling

Æ page 22

Line status

Line name

Status icon

The status icons provide information about the state of the relevant line.

Icon Explanation

Call for the corresponding line.

Call from a DSS line.

Call for a line with suppressed ring tone

Æ page 128.

"Hold reminder" is activated

Æ page 81.

The line is currently not available.

The line is busy.

Please note the LED displays for the line keys Æ page 23.

30

Getting to know your OpenStage phone

Context in the line overview

In the context menu of a selected line you have the following options with:

• Own free line

– Select

– View

• Own line with active call

– Hold

– Clear (replace handset)

– View

1

• Own line with held call

– Retrieve

– View

• Other free line

– Select

– View

• Other line with active call

– Hold

– Clear (replace handset)

– View

• Other line with held call

– Retrieve

– View

• Other line busy

– View

1 The telephony view is displayed as a preview after a period of time set by the service personnel.

31

Getting to know your OpenStage phone

Phonebooks

In addition to a local phonebook, there is a connection to the LDAP corporate directory if service personnel have made the necessary settings.

Both phonebooks can be accessed via the telephone menu (

Æ page 37).

You can configure a sensor key for the local phonebook.

Personal

Options

Bernoulli, Daniel

Bohr, Niels

Chadwick, James

Curie, Marie

Faraday, Michael

Search contacts

When in the phonebook or directory list view, press the keypad key that corresponds to the first letter of your search term.

A field opens for you to enter the search term:

K

The cursor jumps to the first entry in the list that matches the character you entered in the search field.

Personal phonebook

You can store up to 100 private contacts in your personal phonebook.

These are displayed in alphabetical order in the phonebook list. How to cre-

ate contacts is described in Æ page 102. A contacts consists of an entry

with a "Last name", "First name" and a number.

Managing contacts

All saved contacts are listed in alphabetical order on the "Personal" menu.

You can use the "Options" context menu to

• create new contacts

Æ page 102

delete the entire phonebook list Æ page 103

32

Getting to know your OpenStage phone

Using contacts

The following functions are available via the context menu of a selected contact:

• Calling a contact

Æ page 92

• Editing a contact

Æ page 102

Deleting a contact

Æ page 103

LDAP directory

If you have access to an LDAP directory (contact the responsible service personnel), you can search contacts in a company-wide directory. A userfriendly, advanced search function is available for this.

Searching for a contact

Simple search

Æ page 105

Quick search

Æ page 107.

Using a contact

Calling a contact

Æ page 92

33

Getting to know your OpenStage phone

Messages

Depending on the type and configuration of your communications platform

(contact the relevant administrator), messages from services, such as,

HiPath Xpressions can be displayed in this list.

When new messages are received, a message appears (

Æ page 27) on

the idle display and the LED on the

O (Æ page 19) key lights up.

To access the menu: Press the O key and use the navigator to select and confirm the relevant submenu.

Records

Messages

Calls

Voicemail

You will find voicemails in the

Messages directory.

Messages Directory:

The following default entry appears in the list:

Voice Mail

Voice Mail

No new messages

Alternative call: Hold down the O key.

If your system is appropriately configured (contact the relevant administrator), you can call the voice mailbox directly and immediately play back the messages saved.

34

Getting to know your OpenStage phone

Calls

This list appears as soon as you receive

new missed calls if you select the option

Calls in the Records menu. You can then scroll back to the Calls menu with the backspace key.

The following calls or call attempts are logged as call lists:

Calls

Missed

Dialed

Received

Forwarded

The number of missed calls and unchecked calls is shown on the idle display.

Call lists

All calls to your phone are time-stamped and logged in consecutive order in the call lists.

Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the log is deleted.

Multiple calls from the same number are only listed once. The number of call attempts is logged in the "Details" context menu and additionally in the

"Missed Calls" log in the list display.

The list contains the phone number as well as the time of the last call.

Callers with suppressed numbers are listed as "Unknown" in the call lists.

Only calls to the primary line are received on multi-line phones

(

Æ page 13).

35

Getting to know your OpenStage phone

Example of the

Missed call list:

Missed

Options g

(Busch, Wilhelm

11178

(Benz, Karl g

235689

(Lessing, Ephraim

2568900

12:11

(2)

10:25

(1)

7:22

(1)

Time of call

Number of call attempts

Selected new entry with context menu

Old entry

Call list options

You can select the following function in the

Options context menu:

Delete all

Æ page 108

Entry-specific context menu

You can select the following functions for an individual entry:

• Dial

Æ page 93

Details

Æ page 108

Call attempts with date and time (up to ten can be saved)

• Delete

Æ page 108

36

Getting to know your OpenStage phone

Telephone menu

Open the telephone menu using the

N key.

Settings

Personal

Phone book

Settings

Local phonebook

Company-wide

LDAP phonebook

Program/Service menu

Program/Service menu

You can make settings here as a user and use this menu to navigate to the password-protected administration area.

Accessing the menu: select Settings and confirm and then select and confirm the required menu using the navigator.

Settings

User

Admin

Settings for the user

Password-protected administration area

User settings

You can use the "User" menu to make local function settings for your

OpenStage and to configure the appearance of your display to your personal requirements.

Select one of the following menus with the navigator (

Æ page 20):

• "Date and time"

Æ page 159

• "Audio"

Æ page 163

• "Configuration" e.g.

Æ page 77 or Æ page 98

• "Phone"

Æ page 68 Æ page 157

• "Locality"

Æ page 159

"Security"

Æ page 132

• "Network information"

Æ page 38

"Reset"

Æ page 75

37

Getting to know your OpenStage phone

Network information

V

Information about the IP address or name which was assigned to the phone in the network and therefore the HTML address of the web interface.

View information on the phone

Æ page 174

Contact your service personnel or refer to the OpenStage Administration Manual for more on the network information values listed here.

V

Reset phone

Personal settings made via the telephone menu or the web interface can be reset to factory settings.

Æ page 175

Administration

You can access the administration area via the "Admin" function and by entering the administration password.

Refer to the administration manual supplied with your phone for more detailed information on this topic.

Control and monitoring function

A control or monitoring function can be activated on your phone for service purposes by remote maintenance.

Control function

Service personnel have the option to activate and deactivate features of the phone via remote maintenance. During maintenance the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active.

Monitoring function

In order to detect malfunctioning of a phone for example, the service personnel install a monitoring function. You can use your phone as normal during monitoring. However you will first be informed about the operation with a message on the display and prompted to allow monitoring.

If service personnel have activated a function on your phone, which continuously transmits operating data to a server, you will see the flashing icon in the upper display line.

38

Step by Step

Basic functions

Basic functions

Please read carefully the introductory chapter

"Getting to know your OpenStage phone"

Æ page 14 before performing any of the steps

described here on your phone.

Secure voice transmission

Prerequisite: The secure voice communication option must be activated by your administrator.

If you call a party or receive a call from a party over a secure connection, a padlock icon

1

appears on the other party’s row on your graphic display. You can opt to have voice connections that are no longer secure indicated by a brief alerting tone and a window with the message

"Unencrypted call" (see Æ page 169).

Answering a call

Your OpenStage phone rings with the tone signal set when an incoming call is received. The call is also visually signaled on the call display.

If transmitted, calling party information (name, phone number) appears on the graphic display.

If you have set a pattern melody or a ringtone file

Æ page 165 on your phone, it is possible that service personnel have preset a different pattern melody, pattern sequence or ringtone or deactivated the ringtone, depending on the call type

(e.g. an external or internal call).

An incoming call will interrupt any ongoing telephone setting operations. When the call ends, you can press the

N key to return to the point in the menu structure where you were interrupted.

1.

Closed for secure or open for nonsecure voice communication

39

Basic functions

Step by Step

Accept?

Answering a call via the handset

The phone rings. The caller is displayed.

^

Lift the handset.

if nec.

+-

Set the call volume.

Answering a call via the loudspeaker

(speakerphone mode)

The phone rings. The caller is displayed.

The pop-up menu opens:

Select and confirm the option shown. The n key lights up.

or n

Press the key shown. The key lights up.

The speakerphone function is activated.

if nec. +-

Set the call volume.

Suggestions for using speakerphone mode:

• Tell the other party that speakerphone mode is active.

• Adjust the call volume while speakerphone mode is active.

• The ideal distance between the user and the phone in speakerphone mode is 50 cm.

40

Basic functions

Step by Step

Accepting a call via the headset

Prerequisite: A headset is connected.

Make sure your headset port is set up properly

Æ page 168.

The phone rings. The o key flashes.

o

Press the key shown.

if nec.

+-

Set the call volume.

Answering calls automatically via the headset

Prerequisite: The service personnel have additionally configured a key with the "Auto-Headset function (AICS

Zip tone) (

Æ page 69).

S

Press the "Auto-Headset" sensor key to activate automatic call answering. This key and the headset key illuminate.

A short acoustic signal is heard on the headset for a call and the connection is established.

If you want to manually answer calls again, deactivate the automatic answering function using the "Auto-

Headset" key. Both keys are off.

41

Basic functions

Step by Step

Directed pickup?

Directed pickup?

Directed pickup

You can pick up a call signaled at an absent coworker’s phone. If a colleague has placed a call on hold on their multi-line phone you can also pick up this call.

Picking up call

Prerequisite: You know the coworker’s internal phone number and the function is configured for you in Open-

Scape Voice.

A coworker’s phone rings.

Select and confirm the option shown in the idle phone’s context menu. or

^

Lift the handset.

or n

Press the key shown.

Select and confirm the option shown.

j

Enter and confirm the relevant phone’s internal number.You are connected to the calling party either via the handset or in speakerphone mode.

42

Step by Step

Directed pickup?

Directed pickup?

Basic functions

Picking up the held call:

Prerequisite: Your colleague has placed a call on hold on their multi-line phone

Æ page 113. You know the co-

worker’s internal phone number and the function is configured for you in OpenScape Voice.

f Select and confirm the option shown in the idle phone’s context menu.

or

^

Lift the handset.

or n

Press the key shown.

f Select and confirm the option shown.

j

Enter and confirm the relevant phone’s internal number.

You are connected to your colleague’s held call either via the handset or in speakerphone mode.

43

Basic functions

Step by Step

Switching from handset to speakerphone mode

Make note of the two different processes and activate, if necessary, your preferred setting

Æ page 167.

Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator.

Standard mode n and \

Hold down the key and replace the handset. Then release the key and proceed with your call.

US mode

If the country setting is set to US, you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.

n

Press the key shown.

\

Replace the handset. Proceed with your call.

{

or

}

A secure voice communication is indicated by a closed padlock icon on the graphic display; a nonsecure voice communication is indicated by an open padlock icon on the graphic display (see also

Æ page 39)

Switching from speakerphone mode to the handset

Prerequisite: You are conducting a call in speakerphone mode.

^

Lift the handset.

n

The key shown goes out.

44

Basic functions

Step by Step

Switching from headset to speakerphone mode

In standard mode

n

Press and hold the key (open listening ist activated), o

Press the key shown. Speakerphone mode is activated.

In U.S. mode

n

Press the key shown.

o

Press the key shown. Speakerphone mode is activated.

Open listening

You can let other people in the room join in on the call.

Let the other party know that you have turned on the loudspeaker.

Prerequisite: You are conducting a call via the handset.

Activating n

Press the key shown.

Deactivating n

Press the lit key.

Switching to speakerphone mode n \

Hold down the lit key and replace the handset.

45

Basic functions

Step by Step

Disconnect?

Activating/deactivating the microphone

You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office.

Prerequisite: You are conducting a call.

Deactivating the microphone p

Press the key shown.

Activating the microphone p

Press the lit key.

Ending a call

s

Press the key shown.

or

Select and confirm the option shown in the connections’s context menu.

or

\

Lit key pressed

or In speakerphone mode n

Press the lit key.

46

Basic functions

Step by Step

Telephone status

Ringtone on

Silent in

Connection

Ringetone off

Silent in

Connection

Group call

Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group.

A group call is displayed on the phone. Service personnel may have made the following settings for signaling:

Handset

Handset

Open listening

Headset

Headset

Open listening

Speakerphone mode

Handset

Handset

Open listening

Headset

Headset open listening

Speakerphone mode

Ring on group call

= Yes

Ringtone

Loudspeaker

Ringtone

Loudspeaker

Beep

Handset and loudspeaker

Ringtone

Loudspeaker

Beep

Headset and loudspeaker

Beep

Loudspeaker

Nothing

Nothing

Beep

Handset and loudspeaker

Nothing

Beep

Headset and loudspeaker

Beep

Loudspeaker

Ring on group call

= No

Beep

Loudspeaker

Beep

Handset

Beep

Handset and loudspeaker

Beep

Headset

Beep

Headset and loudspeaker

Beep

Loudspeaker

Nothing

Beep

Handset

Beep

Handset and loudspeaker

Beep

Headset

Beep

Headset and loudspeaker

Beep

Loudspeaker

The volume settings can be found from Æ page 163.

47

Basic functions

Step by Step

Pickup call?

Ignore?

Further service personnel settings for group calls:

• The group call can be picked up both by lifting the handset and via the "Pickup call" menu option.

• The group call be picked up via the "Pickup call" menu option but

not by just lifting the handset.

• A key is programmed for call pickup.

A group call is waiting and is indicated on the display by

Pickup: Caller

for: Party

Picking up a group call

The pop-up menu opens:

Confirm the option shown. or

^

Lift the handset (only if the appropriate function is set by your administrator) or

R

Press the sensor key programmed with the "Call pickup" function (if configured). The speakerphone function is activated.

Ignoring a group call

Select and confirm the option shown. The phone stops signaling the group call.

48

Basic functions

Step by Step

Dial

Redial {1} S. Hawking

Making calls

If you selected the option "Busy When Dialing"

Æ page 96, you will not be interrupted by an incoming call. In this case, the caller hears the busy signal.

Off-hook dialing

^

Lift the handset.

j

Enter the number if nec. Use the navigator

Æ page 20

to correct entries.

In the pop-up menu:

Confirm or wait until the dial delay expires. (see

Æ page 94).

or In the pop-up menu:

Select and confirm the option shown.

The connection is set up.

If you are using a dial plan and

Immediate dial-

ing is set (see Æ page 51, dialing is automatical-

ly performed as soon as the character string entered matches an entry in the dial plan.

49

Basic functions

Step by Step

Redial {1} S. Hawking

Dial

On-hook dialing

The connection is set up with on-hook dialing via the loudspeaker (speakerphone mode) or via a connected headset. n

Press the key shown.

or o

Press the key if a headset is connected.

and/or j

Enter the station number.

i

Press or wait until the dial delay expires. (see

Æ page 94).

or In the pop-up menu:

Confirm the option shown.

First enter the number

First enter the number. The loudspeaker or headset key illuminate when you enter the first digit. j

Enter the station number. if nec. Use the navigator

Æ page 20 to correct entries.

Confirm or wait until the dial delay expires. (see

Æ page 94).

The connection is set up.

If you are using a dial plan and

Immediate dial-

ing is set (see Æ page 51, dialing is automatical-

ly performed as soon as the character string entered matches an entry in the dial plan.

50

Basic functions

Step by Step

Immediate dialing

Immediate dialing should only be activated if service personnel has configured and approved a dial plan.

Immediate dialing is deactivated by default. For this reason after entering the number you must either confirm the "Dial" option or wait until the dial delay expires to set up the connection. If

Immediate dialing is configured, your call is automatically dialed as soon as the string entered matches an entry in the dial plan.

Activating or deactivating immediate dialing z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Configuration

Outgoing calls

Immediate dialling

Yes

Save & Exit

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Confirm the option shown

51

Basic functions

Step by Step

Dialing using the hot or warm line function

Your service personnel can configure a hot or warm line for your phone.

If you lift the handset of the phone or press the loudspeaker key

• with a hot line immediately or

• with a warm line after a defined period of time, a number specified by service personnel is dialed.

Examples:

• The phone in the lift immediately dials the reception number.

• The phone at a patient’s bed dials the ward number e.g. after a minute if no other number is dialed.

52

Basic functions

Step by Step

Niels, Bohr

Redial {1} S. Hawking

Redial {1} S. Hawking

Redial

Redialing from the call list

Only calls to the primary line are received on

multi-line phones ( Æ page 13).

,

Press the key shown.

You are automatically directed to the

Dialed list in the

Calls menu.

07:06 am Select and confirm the entry you want.

The phone number associated with the list entry is dialed.

Redialing from the pop-up menu

^

Lift the handset.

or n

Press the key shown.

Select and confirm the option shown.

The last phone number entered is dialed.

Redialing from the idle menu

Select and confirm from the idle display context menu

(

Æ page 28). The last phone number entered is dialed.

{ or }

A secure voice communication is indicated by a closed padlock icon on the graphic display; a nonsecure voice communication is indicated by an open padlock icon on the graphic display (see

also

Æ page 39).

53

Basic functions

Step by Step

Consult

Disconnect & return

Disconnect

Consulting a second party

You can call a second party while a call is in progress.

The connection to the first party is placed on hold.

Prerequisite: You are conducting a call.

Select and confirm the option shown in the connections’s context menu. j

Call the second party.

If you are using a dial plan and

Immediate dial-

ing is set (see Æ page 51, dialing is automatical-

ly performed as soon as the character string entered matches an entry in the dial plan.

Ending or canceling a consultation call

Select and confirm the option shown in the second party’s context menu.

The consultation call is disconnected. The call with the first party is resumed.

Ending the first call

Select and confirm the option shown in the first call’s context menu.

The connection to the second party remains active.

If you want to use the

phonebook or a call list for a consultation call, on the context menu select Consult instead of

Hold or press the Hold key and open a phonebook or the required call list

(

Æ page 102).

Alternatively you open a phonebook or call list without using the

Hold function, the active call is automatically put on

Hold.

54

Step by Step

Alternate?

Disconnect?

Disconnect & return?

Basic functions

Switching to the held party (alternating)

Prerequisite: You are conducting a consultation call.

Select and confirm the option shown in the connection’s context menu.

It does not matter which context menu is open when alternating. The "Alternate" function appears in both menus (active and passive connection).

You can switch back and forth between two subscribers by repeatedly selecting and confirming

"Alternate".

Ending an alternate operation

Disconnecting the held call:

Select and confirm the option shown in the held connection’s context menu.

The held call is disconnected. The active call continues.

Disconnecting the active call:

Select and confirm the option shown in the active connection’s context menu.

The active call is disconnected. The held call remains on hold and can be managed via the context menu.

55

Basic functions

Step by Step

Putting on hold and retreiving successively or simultaneously

Putting an active call on hold

Prerequisite: You are conducting a consultation call

Æ page 54 or have accepted a second call Æ page 83.

The "Hold" sensor key must be configured

Æ page 69

S

Press the "Hold" key. The key lights up. The consultation or second call

and the first call are put on hold.

Retrieving the first call b

Switch to the first call.

R

Press the illuminated "Hold" key. You are connected with the other party. The consultation or second call continues on hold.

Retrieving the second call d

Switch to the held consultation or second call.

R

Press the illuminated "Hold" key. You are connected with the other party. The first call is put on "Hold" again.

56

Basic functions

Step by Step

Complete Xfer?

Settings

Connecting parties

You can connect the first party with the party you consulted, clearing down your connection to both parties in the process.

Prerequisite: You are conducting a consultation call

Æ page 54 and call joining must be allowed Æ page 57.

Select and confirm the option shown in the active connection’s context menu.

The active and held calls are joined. The active call and the consultation call are cleared down.

or Connect by hanging up

] or n

Replace the handset or, if you are in speakerphone mode, press the loudspeaker key. The other two parties are now connected to one another.

Allowing call joining z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

User

Configuration

Connected calls

Allow call joining = Yes

Yes

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

f l

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Options = Save & Exit l Confirm the option shown.

57

Basic functions

Step by Step

Call forwarding

You can forward calls for your phone to another phone.

On multi-line telephones (

Æ page 13), you can

only configure call forwarding for the primary line.

Three forwarding conditions can be programmed in the forwarding menu:

• All Calls

• Busy

• No reply

Because of its direct impact, "All Calls" call forwarding has the highest priority followed by "No reply" and

"Busy".

If active, "All Calls" call forwarding is indicated on the graphic display when the phone is idle.

Forwarded calls can be logged in a call list (see

Æ page 35).

There are three Destination options in the

Edit call for-

warding menu. These destination options are assigned to the forwarding types.

All calls (off/on)

Destination

Busy (off/on)

Destination

No reply (off/on)

Destination

One phone number may already be assigned to each destination. The Destination option could then be Destination 12345, for instance.

58

Basic functions

Step by Step

Edit call forwarding

Destination

Edit favourites

Destination 1

Save & Exit

Programming call forwarding

Configuring destination phone numbers for call forwarding

You can configure up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding types. You can then enable one of the forwarding types

( Æ page 61).

r

Press the key shown.

The pop-up menu opens:

Select and confirm the option shown.

An overview of call forwarding settings appears.

You can also enter the call forwarding settings via

the user menu (

Æ page 78).

Select the destination option for one of the following forwarding types:

• All calls

• Busy

• No reply

Confirm the destination selected.

You can use each of the three

Destination options to save destination phone numbers for the relevant forwarding type.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

j

Enter and confirm the destination phone number.

Define additional destination phone numbers for destination 2 to 5, as necessary.

Select and confirm the option shown.

59

Basic functions

Step by Step

Edit call forwarding

Destination

08972228596

Save & Exit

Edit call forwarding

Duration

Assigning a destination phone number to a call forwarding type r

Press the key shown.

The pop-up menu opens:

Select and confirm the option shown.

An overview of call forwarding settings appears.

Select the destination option for one of the following forwarding types:

• All calls

• Busy

• No reply

Confirm the destination selected.

Select and confirm a destination number from the list.

Select and confirm the option shown.

Defining the ring duration before call forwarding on no reply

You can define how often the phone should ring before the "No reply" form of call forwarding activates.

This setting is only available if the "Server features" function was deactivated by the administrator. z You can also configure this setting via the Web interface

Æ page 176.

Prerequisite: The phone is idle.

r

Press the key shown.

The pop-up menu opens:

Select and confirm the option shown.

An overview of call forwarding settings appears.

Select and confirm the option shown.

j

Enter a value for the duration.

Select and confirm the option shown.

60

Save & Exit

Basic functions

Step by Step

Edit call forwarding

All calls

Busy

No reply

On

Save & Exit

Activating/deactivating call forwarding

z You can also configure this setting via the Web interface

Æ page 176.

Prerequisite: At least one destination phone number is programmed ( Æ page 60).

r

Press the key shown.

The pop-up menu opens:

Select and confirm the option shown.

An overview of call forwarding settings appears.

Select and confirm the option shown.

or

Select and confirm the option shown.

or

Select and confirm the option shown.

Select and confirm "On" or "Off" in the context menu.

Select and confirm the option shown.

61

Basic functions

Step by Step

Accept

Accept

Activating call forwarding for all calls

Use the r function key to activate call forwarding for all calls.

z You can also configure this setting via the Web interface

Æ page 176.

Prerequisite: There is at least one forwarding destination programmed

Æ page 59.

r

Press the key shown.

The pop-up menu opens:

Select and confirm the option shown. The r key lights up. Call forwarding is activated.

If the phone is idle, the call forwarding icon

K appears on the graphic display with the destination phone number.

Deactivating call forwarding for all calls r

Press the lit key.

The pop-up menu opens:

The pop-up menu disappears after around five seconds and the r key goes out.

or

Select and confirm the option shown.

Call forwarding is deactivated.

62

Step by Step

Basic functions

Call forwarding chain

Sometimes calls to a station are forwarded to another station which also has call forwarding or DND activated.

This can create a call forwarding chain consisting of several telephones where the last member of the chain is your phone.

A popup window opens on your phone’s screen with the following information:

• Who is calling

• Who forwarded first or last.

• The reason for the forwarding is displayed by an icon.

You can set whether the station that forwarded first or

last is displayed (see Æ page 79).

63

Basic functions

Step by Step

Call back?

Cancel call backs?

Disconnect?

m

Callback

You can request a callback if the station called is busy or if nobody answers.

You receive a callback when the other party’s line becomes free.

This option must be activated by your administrator.

On multi-line telephones Æ page 13, only the

callback requests for your primary line are logged.

Requesting callback

Prerequisite: The station called is busy or nobody answers.

In the pop-up menu:

Select and confirm the option shown.

Deleting callback requests

You can delete scheduled callback requests if you no longer need to return a call, for example, at the end of the working day.

Prerequisite: At least one callback was requested.

Select and confirm the option shown in the idle display

(

Æ page 28) context menu.

Confirm in the pop-up menu. All callback requests are deleted.

64

Step by Step

Accept?

Reject?

Deflect

Basic functions

Responding to a callback

Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic display.

The pop-up menu opens:

Accepting a callback

Select and confirm the option shown.

Rejecting a callback

Select and confirm the option shown.

The callback request is deleted. The caller hears the busy signal. The caller’s phone number is added to the missed calls list.

Forwarding a callback

Select and confirm the option shown.

j

Enter and confirm the phone number.

65

Basic functions

Step by Step

User

User

Configuration

Outgoing calls

Callback: busy

Callback: no reply

Yes

Save & Exit

Permitting callback on busy/no reply

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

or

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

66

Basic functions

Step by Step

Calls

Niels, Bohr 20.05

Calling back missed calls

Calls received while you are absent are indicated by a

message on the idle display ( Æ page 27). The

O function key also lights up.

Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly (call lists, see also

Æ page 35).

On multi-line telephones

Æ page 13, only the

calls missed on your primary line are logged.

O

Press the key shown.

Select and confirm the option shown.

10:06 Select and confirm the appropriate list entry. The phone number associated with the list entry is dialed.

If no new calls are listed, the call list menu is offered under

Calls Æ page 108.

67

Programmable sensor keys

Step by Step

Programmable sensor keys

The phone features a range of functions that can, if required, be programmed on programmable sensor keys.

The phone comes with 6 sensor keys, all of which can be programmed on two separate levels.

The sensor key for switching between the two sensor key levels is preassigned (shift key). This programmable sensor key should be maintained where possible so you can switch between the two programmable sensor key levels.

The labels for the sensor keys are displayed on the right edge of the display.

The sensor keys can also be programmed via the web-

interface ( Æ page 176).

List of available functions

1. Delete (not assigned.) 17. Group pickup

2. Selected dialling

3. Repeat dialling

18. Repertory dial

19. Feature toggle

4. Forward all calls

5. Forward no reply

6. Forward busy

20. Mobility

21. Directed pickup

22. Callback

7.

Ringer off

8. Hold

9. Alternate

10. Blind transfer call

11. Transfer call

12. Deflecting

13. Shift

14. Conference

15. Headset

16. Do not disturb

23. Cancel callbacks

24. Consultation

25. DSS

26. Call Waiting toggle

27. Immediate ring

28. Preview

29. AICS Zip tone

30. Server feature

31. Launch application

32. Send URL

68

Programmable sensor keys

Step by Step

OK

Settings

User

Phone

Program keys

Programming sensor keys

z You can also configure this setting via the Web interface

Æ page 176.

Beginning programming

Directly via a sensor key

S

Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.

If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting).

Confirm to begin programming. The sensor key illuminates continuously.

or Via the user menu

You can also program keys via the user menu.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec.

j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown. You are prompted to press the key you wish to program.

S

Press the sensor key you want to program with a function. The sensor key illuminates continuously.

69

Programmable sensor keys

Step by Step

Normal

Shifted

Do not disturb

Label

Save & Exit

OK

Normal

Repertory dial

Label

Beginning programming

Select and confirm the option shown to program the first level.

or

Select and confirm the option shown to program the second level.

Select and confirm the required function in the list (e. g.

Do not disturb).

Select and confirm the option shown if you want to change the label on the graphic display.

j

Enter and confirm the label you want.

Select and confirm the option shown.

Programming enhanced functions

Repertory dial

S

Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.

If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting).

Confirm to begin programming. The sensor key illuminates continuously.

z You can also configure this setting via the Web interface

Æ page 176.

Select and confirm the option shown to program the first level for instance.

Select and confirm the function in the context menu.

Select and confirm the option shown if you want to change the label on the graphic display.

j

Enter and confirm the label you want.

70

Step by Step

Setting

Save & Exit

Programmable sensor keys

Select and confirm this option to enter a destination phone number.

j

Enter and confirm a stations’s destination phone number.

You can select and insert special characters in the dialing sequence:

« Clear call

~ Make consultation

» Make normal call

¬ Pause

The pop-up menu also offers the following functions:

• Move cursor right and left

• Copy

• Paste

• Mode selection

• Cancel

• OK

Select and confirm the option shown.

The repertory dial can be up to 40 characters long.

71

Programmable sensor keys

Step by Step

OK

Normal

Feature toggle

Label

Setting

Save & Exit

Feature toggle

Only available for Hunt group functions (

Æ page 148).

S

Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.

If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting).

Confirm to begin programming. The sensor key illuminates continuously.

z You can also configure this setting via the Web interface

Æ page 176.

Select and confirm the option shown to program the first level for instance.

Select and confirm the function in the context menu.

Select and confirm to change the key labeling.

j

Enter and confirm the label you want.

Select and confirm this option to enter a code.

j

Enter and confirm the code, for example: *96 (contact your service personnel).

Select and confirm the option shown.

72

Step by Step

OK

Normal

Forward all calls

Label

Setting

Save & Exit

Programmable sensor keys

Forwarding

S

Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.

If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting).

Confirm to begin programming. The sensor key illuminates continuously.

z You can also configure this setting via the Web interface

Æ page 176.

Select and confirm the option shown to program the first level for instance.

Select a forwarding type:

• Forward all calls

• Forward no reply

• Forward busy

Select and confirm the function in the context menu.

Select and confirm the option shown if you want to change the label on the graphic display.

j

Accept or edit the label and confirm.

Select and confirm this option to enter the forwarding destination.

j

Enter and confirm the phone number of the forwarding destination.

Select and confirm the option shown.

73

Programmable sensor keys

Step by Step

Using sensor keys

The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a sensor key.

Example 1: Calling saved number

Prerequisite: The idle menu is displayed on the graphic display.

S

Press the sensor key for a saved number. The connection is set up.

Example 2: Call Waiting toggle Activating/ deactivating

You can press a key to activate or deactivate call waiting functionality, even during a call. The perquisite for this is

that a second call is permitted ( Æ page 85). By default

a second call is permitted.

T

Press the "Call Waiting toggle" sensor key. The sensor key goes out. The second call function is deactivated.

The call is rejected or forwarded.

Example 3: Immediate ring

This function allows you to switch the preset delay

(

Æ page 125) on and off for all line keys. By default the

delay is set, the key does not illuminate.

S

Press the "Immediate ring" sensor key. The sensor key illuminates. The delay ringtone is disabled. An incoming call rings immediately regardless of what delay time is configured.

74

Programmable sensor keys

Step by Step

Resetting sensor keys

You can reset sensor keys you configured to factory set-

tings (see also Æ page 175).

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Reset

Function key data

Yes

Reset selected user data

Select and confirm the option shown.

if nec. j

Enter and confirm the user password.

Select and confirm the option shown to switch to the

Reset user data menu.

Select the option shown.

Select and confirm the option shown in the context menu to delete the content of all sensor keys.

Select and confirm "Reset selected user data". The contents of the sensor keys you configured are deleted.

Sensor keys which can only be configured by service personnel remain unchanged

75

Enhanced phone functions

Step by Step

Deflect

Enhanced phone functions

Incoming calls

Accepting calls via the headset

Prerequisite: The headset is connected.

o

The LED flashes when a call is received.

Press the key shown. Conduct call.

Ending the call: o

Press the key shown. The LED goes out.

Deflecting a call

Using call deflection

Prerequisite: An incoming call is displayed or signaled.

In the pop-up menu:

Select and confirm the option shown.

The call is immediately deflected if a destination phone number is programmed (

Æ page 77).

or If you did not set a phone number when programming call deflection, a pop-up menu appears prompting you to enter a destination phone number for call deflection.

j

Enter and confirm the destination phone number.

The call is deflected.

76

Enhanced phone functions

Step by Step

Settings

User

Configuration

Incoming calls

Deflecting

Allow deflection

Yes

Default destination

Deflect to DSS: Yes

Permitting call deflection z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

j

Enter and confirm the phone number to which the station should be deflected.

Entering a destination phone number is not mandatory when call deflection is active. If you want to deflect an incoming call, you are prompted to enter a destination phone number if there is none stored.

or Deflecting to a DSS number

A call can be deflected to a direct station selection

(DSS) subscriber using the DSS key, if the key is configured and the deflect function is activated by your admin-

istrator Æ page 118.

Information only, as set by service personnel: Yes or No.

77

Enhanced phone functions

Step by Step

Reject

Settings

User

Configuration

Incoming calls

Forwarding

Settings

Rejecting a call

You can reject an incoming call.

In the pop-up menu:

Select and confirm the option shown.

The caller hears a busy signal.

If the rejected caller’s phone number is transmitted, it is saved in the call list. You can then call this party back at a later time.

Configuring call forwarding

You can also enter the call forwarding settings via

the Forwarding key (

Æ page 59).

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

For a description of the settings, see the chapter "Call

forwarding" (

Æ page 58).

Configuring call forwarding

Select and confirm the option shown.

For a description of the settings, see the chapter "Call

forwarding" (

Æ page 58).

78

Enhanced phone functions

Step by Step

Alerts

Visual alerts= No

Yes

Audible alerts= No

Yes

Forwarding station... Last

Display last

Options = Save & Exit

Setting alerts

Use the Call forward alerts menu to enable and disable visual and audible alerts for call forwarding (not possible with the Forwarding key).

Select and confirm the option shown.

Select the option shown.

or

Select and confirm the option shown in the Yes/No context menu.

Select the option shown.

or

Select and confirm the option shown in the Yes/No context menu.

Select the option shown.

Select and confirm

Display last/Display first.

Select and confirm the option shown.

79

Enhanced phone functions

Step by Step

Hold

Reconnect

Placing a call on hold

You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhearing a conversation with a colleague in the same room.

The held party hears music on hold if Music on hold is active on this party’s phone (

Æ page 82).

Prerequisite: You are conducting a call.

Select and confirm the option shown in the connections context menu.

or

S

Press the "Hold" key. The key lights up. (The "Hold" sensor key must be configured

Æ page 69.)

Retrieving a held call:

Select and confirm the option shown in the connections context menu.

or

R

Press the illuminated "Hold" key. (The "Hold" sensor key

must be configured Æ page 69.)

Using line keys

On multi-line telephones you can use the line keys to place ongoing calls on hold.

R

Press the corresponding trunk key. The line key LED starts flickering. The call is now on hold.

Retrieving a held call:

T

Press the corresponding trunk key. The line key LED lights up. The call is retrieved.

The LED display

Æ page 23 or status display on

the "Overview" tab

Æ page 30 indicates to other

multi-line telephones on which this line is also configured, that the call is on hold. These phones can then pick up the call.

Held call wait status

After placing a call on hold, you can replace the handset and then decide if the call should be retrieved or disconnected.

80

Enhanced phone functions

Step by Step

Retrieve held call

Disconnect

Settings

User

Configuration

Connected calls?

Allow hold rem.?

Yes

Save & Exit

Prerequisite: You placed a call on hold and replaced the handset.

In the pop-up menu:

Select and confirm the option shown to resume the call in speakerphone mode.

or

Select and confirm the option shown to disconnect the call.

Activating/deactivating the hold reminder tone z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

Setting the hold reminder time

Use the "Hold reminder" function to set the length of the timeout before an automatic reminder is issued about a held call.

The minimum value is 1, that is, the reminder is output after one minute. The maximum value is 99 minutes.

Press 0 to deactivate the reminder. z You can also configure this setting via the Web interface

Æ page 176.

81

Enhanced phone functions

Step by Step

User

Configuration

Connected calls?

Hold rem. delay

Save & Exit

Settings

User

N

Press the key shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown. j Enter a value between 3 and 15 and confirm.

Select and confirm the option shown.

Music on hold

Music on hold is played back when you are placed on hold by another party, providing this option is active. z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

if nec. j

Select and confirm the option shown.

Enter and confirm the User password.

Select and confirm the option shown.

Configuration

Connected calls

Music on hold

Yes

Save & Exit

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

82

Step by Step

Accept

Disconnect & return

Enhanced phone functions

Call waiting (second call)

You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone.

You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval.

You can block the second call or the signal tone

(

Æ page 85).

Accepting a second call

Prerequisite: You are conducting a call and call waiting

is allowed (

Æ page 85).

In the pop-up menu:

Select and confirm the option shown.

You can talk to the second party.

The connection to the first party is on hold.

You can still

• toggle between an initial and second call or

• put on hold and retrieve second and first call successively

Æ page 56

or

• initiate a conference

Consultation call from second call

If the second call is your active call you can initiate a consultation call from it.

From a consultation call in the second call you can

• initiate a conference

• toggle between the second call and a consultation call

• put on hold and retrieve second and first call successively

Æ page 56

• transfer a call

• disconnect the calls again

During a consultation in the second call, the first call is parked and can only be unparked when the consultation or second call ends or these calls were connected.

Select and confirm the option shown in the second call’s context menu. The call to this station is disconnected and the call to the first station is reconnected.

83

Enhanced phone functions

Step by Step

Ignore

Reject

Deflect

Ignoring second call

Prerequisite: You are conducting a call and call waiting is allowed (

Æ page 85).

In the pop-up menu:

Select and confirm the option shown.

The caller still hears the on-hook signal. You can subsequently Accept, Reject or Deflect the second call.

While the ignored second call continues to wait, from the active call you can:

• make a consultation call

• initiate a conference

• toggle between the consultation call and your call party

• transfer a call

A third call would be rejected with the busy signal

If you have disconnected the first call, the ignored second call rings like a normal call.

Rejecting a second call

Prerequisite: You are conducting a call and call waiting is allowed (

Æ page 85).

In the pop-up menu:

Select and confirm the option shown.

The second call is rejected. The caller hears the busy signal. The caller’s phone number is added to the missed calls list.

Deflecting a second call

Prerequisite: You are conducting a call and call waiting is allowed (

Æ page 85).

In the pop-up menu:

Select and confirm the option shown.

j

Enter and confirm the phone number.

The second call is deflected to the destination specified. You are reconnected with the first party.

84

Enhanced phone functions

Step by Step

Complete Xfer

Settings

Connecting parties

Select and confirm the option shown in the active connection’s context menu. The other two parties are now connected to one another. You can now hang up or dial another number for instance.

or Connect by hanging up

Prerequisite: Connecting by hanging up is activated

(ask your service personnel) and "Toggle associate" must be set to "Yes" (

Æ page 86). Before you can be connected by hanging up you must have toggled at

least twice (

Æ page 55).

] or n

Replace the handset or, if you are in speakerphone mode, press the loudspeaker key. The other two parties are now connected to one another.

Allowing call waiting

If the Call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call.

Prerequisite: The option was programmed by your administrator.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

User Select and confirm the option shown. if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Configuration

Incoming calls

Handling

Allow call waiting

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

85

Enhanced phone functions

Step by Step

Yes

Save & Exit

Settings

User

Configuration

Select and confirm the option shown.

Select and confirm the option shown.

When

Allow call waiting is activated, you can toggle the configured sensor key to switch call waiting on/off

(

Æ page 85).

Toggling associate

Set the "Toggle associate" function to Yes if you want to connect to a second or pickup call by hanging up.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown. if nec. j

User passwordEnter and confirm the .

Select and confirm the option shown.

Connected calls

Toggling associate

Yes

Save & Exit

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

86

Step by Step

Blind transfer

Consultation

Dial

Complete Xfer

Complete transfer

Enhanced phone functions

Transferring a call

You can transfer your current call to another party with or without consultation.

Blind transfer

Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were allowed

(

Æ page 88).

Select and confirm the option shown in the connections’s context menu.

j

Enter and confirm the phone number of the second party to whom you want to transfer the call.

The graphic display returns to idle following successful transfer.

Transferring with consultation

You can announce a call to a recipient before transferring it.

Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were allowed

( Æ page 88).

Select and confirm the option shown in the connections’s context menu. The call is placed on hold.

j

Enter the phone number of the party to whom you want to transfer the call.

Confirm the option shown.

If the party answers:

Announce the call you want to transfer.

Select and confirm the option shown in the connections’s context menu.

If the party does not answer:

You do not have to wait for the second party to answer before you can transfer the call.

Select and confirm the option shown in the connections’s context menu.

or Replace the handset or, if speakerphone mode is active, press the lit n key to transfer the call.

87

Enhanced phone functions

Step by Step

If the party does not answer, you will be called back by the first party.

Allowing call transfer z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Configuration

Connected calls

Allow call transfer

Yes

Save & Exit

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

88

Enhanced phone functions

Step by Step

Settings

User

Configuration

Outgoing calls

Transfer on ring

Yes

Save & Exit

Allowing "Transfer on Ring"

If this option is allowed, you can activate call transfer by replacing the handset even before the called party answers.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

89

Enhanced phone functions

Step by Step

CTI calls

Beep on auto-answer

Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active. If Auto Answer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call. This setting also defines whether or not incoming calls are automatically accepted. If the function is active, an alert beep sounds when an incoming call is automatically accepted.

Information on the operation of the configured CTI application can be found in the corresponding user guide.

z You can also configure this setting via the Web interface

Æ page 176.

Prerequisite: The option was programmed by your administrator.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Configuration

Incoming calls

CTI calls

Auto-answer

Yes

Beep on auto-answer

Yes

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

90

Enhanced phone functions

Step by Step

Save & Exit

Select and confirm the option shown.

Beep on auto-reconnect

You can reconnect a held call both via the CTI application and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active.

Prerequisite: The option was programmed by your administrator.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Configuration

Incoming calls

CTI calls

Beep on auto-unhold

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Yes

Save & Exit

Select and confirm the option shown.

Select and confirm the option shown.

91

Enhanced phone functions

Step by Step

Personal

Niels, Bohr

Niels, Bohr

Dial

Making calls

If you want to dial a call from a phonebook or a call list, you should not lift the handset or press the loudspeaker or headset key before.

Dialing with the DDS key

You can program frequently used phone numbers on

programmable keys ( Æ page 69). If you press a DSS

key, the associated contact or phone number appears and dialing is initiated.

Prerequisite: A direct destination key is programmed

Æ page 69.

R

Press the programmed DDS key. Dialing is initiated.

Dialing from the local phonebook

N

Press the key shown.

Confirm the option shown.

or

S

Press the configured sensor key "Personal" for the local phonebook (

Æ page 69).

Select and confirm the entry you want. The phone number is dialed.

Extensive information on the local phonebook and on

searching for stations can be found from Æ page 102.

Dialing from the LDAP database

Prerequisite: You searched for and selected an entry in

the LDAP database (

Æ page 105).

Select the entry you want.

Select and confirm the option shown in the context menu. The connection is set up.

92

Enhanced phone functions

Step by Step

Calls

Dialed

Niels, Bohr

Dialing a phone number from a list

The following call lists are available in the "Calls" directory:

• Missed

• Dialed

• Received

• Forwarded

For a detailed description of the call lists, see

Æ page 35.

O

Press the key shown.

Select and confirm the option shown.

Select and confirm the required call list.

07:06am

Select and confirm the entry you want. The phone number associated with the list entry is dialed.

93

Enhanced phone functions

Step by Step

Using autodial delay

A number is automatically dialed after a set delay starting from the entry of the number’s last digit. The autodial delay can be used:

• when dialing in idle mode

• when deflecting an incoming call

• Consultation

• when transferring an answered call.

The delay can be reduced by performing one of the following activities: i

• Press the key shown. This always works.

^

• Lift the handset (off-hook). This only works if the phone number was entered when the phone was idle or if it was entered for a consultation call when the handset was off hook.

n

• Press the key shown. This only works if the phone number was entered when the phone was idle and the loudspeaker key was not lit or if the phone number was entered for a consultation call and the loudspeaker key was not lit.

If an emergency number is preset by your administrator, the autodial delay for this phone number is reduced to one second.

Automatic dial delay does not work if you are using a dial plan and

Immediate dialing is configured (see

Æ page 51). The number is automati-

cally dialed as soon as the string entered matches an entry in the dial plan.

94

Enhanced phone functions

Step by Step

Settings

User

Configuration

Outgoing calls

Autodial delay

Save & Exit

Settings for autodial delay z You can also configure this setting via the Web interface

Æ page 176.

The setting does not affect automatic emergency number dialing.

If you select

Autodial delay, you must either confirm the "Dial" option, press the loudspeaker key or wait until the autodial delay expires to set up a call when dialing with the handset on hook.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

j

Specify a value and confirm your entry.

Select and confirm the option shown.

95

Enhanced phone functions

Step by Step

Allowing "Busy When Dialling"

If you activate this function, an incoming call received while you are performing dialing is rejected. The caller then hears the busy signal.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Configuration

Outgoing calls

Busy when dialling

Yes

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Save & Exit Select and confirm the option shown.

This setup option can also be found under "Handling" in the "Incoming calls" menu.

96

Step by Step

Conference?

User

Disconnect

Enhanced phone functions

{

or

}

Conference

Local conference

This type of conference is also referred to as a threeparty conference. It involves up to three participants.

Prerequisite: You are conducting a consultation call

Æ page 54 or have accepted a second call Æ page 83,

and the conference function is active

Æ page 98.

Initiating a local conference

You can initiate a conference by calling the "Conference" function in the context menu of either the active or held call.

Select and confirm the option shown in the connection’s context menu. You are connected to both parties at once.

Conducting one-on-one calls

Select the connection you want to clear down on the display.

Select and confirm the option shown in the context menu. You are now involved in a one-to-one call with the remaining call party.

If you already are involved in a secure connection with a party when you initiate a consultation call, the original party is placed on hold. The new consultation connection can be either secure or nonsecure. However, the first connection remains secure even if all three parties are now joined together in a conference.

The entire conference is nonsecure if the connection to at least one of the parties is not secure

(see also

Æ page 39).

The relevant padlock icon appears on the "Conference" row.

97

Enhanced phone functions

Step by Step

Exit Conf?

End Conf?

Ending a local conference

Allowing call partners to continue a conference after you exit

Prerequisite: The function "Allow join in conference"

(

Æ page 99) was activated.

Select and confirm the option shown in the "Conference" context menu. or

] or n

Lift the handset or press the loudspeaker key. Both call partners remain connected. You are disconnected from the conference call.

Disconnecting a party

Select and confirm any of the connections in the context menu.

Both connections are cleared down – the conference is cleared down.

Allowing a local conference

This option allows or blocks the "Conference" function.

z You can also configure this setting via the Web interface

Æ page 176.

N Press the key shown.

Select and confirm the option shown.

Settings

User

Configuration

Connected calls

Allow conferences

Yes

Save & Exit

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

98

Enhanced phone functions

Step by Step

Allowing joining in a local conference

You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Configuration

Connected calls

Join in conferences

Yes

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Save & Exit Select and confirm the option shown.

99

Enhanced phone functions

Step by Step

Conference?

Consultation?

Conference?

Hold?

System-based conference

This type of conference is also referred to as a large conference. It can include up to ten parties.

Prerequisite: You are conducting a consultation call

Æ page 54 or you have accepted a second call

Æ page 83, and the "centralized conference" feature

was configured by your administrator.

Establishing a conference

Select and confirm the option shown in the connection’s context menu. You are connected to the first two parties at once. The conference is displayed with the current participants. You can now:

• initiate a consultation call

• put the conference on hold

• leave the conference.

Conducting a consultation call

Select and confirm the option shown in the "Conference" context menu. If the party answers, you can:

• toggle between the party and the conference

• connect the consultation call to another called party

• end the consultation call and return to the conference

• add the consultation call party to the conference.

Adding a party

Prerequisite: You are conducting a consultation call and the conference is on hold.

Select and confirm the option shown in the consultation call’s context menu. The party is added to the conference. Only the conference and all current participants are now displayed.

Putting the conference on hold

Select and confirm the option shown in the "Conference" context menu. The conference is placed on hold and you can consult with someone in your office, for instance.

100

Enhanced phone functions

Step by Step

Exit Conf?

{ or }

Leaving a conference

Select and confirm the option shown in the "Conference" context menu. You are disconnected from the conference call and can dial another number, for instance. The other call partners remain connected.

If using the "centralized conference" option, the

Conference row contains a closed padlock icon for a secure voice connection and an open padlock icon for a nonsecure voice connection

(

Æ page 39).

The display depends on whether the conference server supports secure voice communication.

The appropriate display is set by the conference server.

101

Phonebooks and call lists

Step by Step

Personal

Options

New contact

Save & Exit

Personal

Niels, Bohr

Details

Last name

102

Phonebooks and call lists

Local phonebook

The personal phonebook is restricted to 100 entries. If you have configured a sensor key for the local phonebook, you can open it using this sensor key

(

Æ page 69).

Creating a new contact

You can also create contacts via the web interface

Æ page 176.

N

Press the key shown.

Confirm to open the local phonebook.

Select the option shown.

Confirm the option shown in the context menu. j

Fill in the three fields

• Last name

• First name

• Number accordingly.

Select and confirm to save the phonebook entry.

Editing a contact

You can also edit contacts via the web interface

Æ page 176.

N

Press the key shown.

Confirm to open the local phonebook.

Select the required entry.

Select and confirm the option shown in the context menu.

Select and confirm, for example the Last name field.

Step by Step

Save & Exit

Personal

Niels, Bohr

Delete

Personal

Options

Delete all

Phonebooks and call lists j

Change and confirm .

Select and confirm the option shown.

Deleting a contact

You can also delete contacts via the web

interface Æ page 176.

N

Press the key shown.

Confirm to open the local phonebook.

Select the required entry.

Select and confirm the option shown in the context menu. Then confirm the Delete or cancel the process.

Deleting all contacts

You can also delete the contacts via the web

interface

Æ page 176.

N

Press the key shown.

Confirm to open the local phonebook.

Is displayed

Select and confirm the option shown in the context menu.

103

Phonebooks and call lists

Step by Step

Personal

Options

Searching for a contact

N

Press the key shown.

Confirm to open the local phonebook.

Is displayed j

Enter the first letter of the name you are searching, e.g. k.

Kirsch, Erika

Kramer, Elisabeth

The name first found in which the first letter is K is displayed. If you are looking for a name that begins with Kr, also enter the second letter in the search field:

K

The first name with the initial letters Kr is displayed.

You can also browse the phonebook with the

navigator

until you reach the required station.

Æ page 20.

104

Step by Step

Corporate

Find

Last name

Find

Phonebooks and call lists

LDAP database

You can search an LDAP database (corporate phonebook) for contact entries if you can reach this database over your network and your access was correctly configured by your service personnel.

You can perform searches using the name (simple search) or different information on an entry (advanced search), for example, job title or department name.

Finding an LDAP entry

N

Press the key shown.

Select and confirm to open the company-wide Phone book "Corporate".

Select and confirm the option shown in the

Options context menu

Select and confirm the required search field

(for example, "Last name").

j

Enter a search text. If you for example only enter the first letter of the last name, all entries with this initial letter are displayed.

Select and confirm when you have filled out one or more search fields. The search begins. If the entry you searched for is found, you can dial or view the entry details.

105

Phonebooks and call lists

Step by Step

Details

Delete

Qualifier

Extended LDAP editing

Viewing an LDAP entry

Prerequisite: You found and selected an LDAP entry

(see above).

Select and confirm the option shown in the context menu for the entry. All fields of the entry are displayed.

Resetting the search fields

Prerequisite: The search fields are listed.

Select and confirm the option shown in the

Options context menu. You can now enter the search criteria for the search.

Defining a qualifier before a search

Prior to a search, you can select which qualifiers should also appear in the output list in the Options context menu.

Select and confirm the option shown. You may choose between the following criteria:

• No qualifier

• Job function

• Address 1

• Email

• Business 1

• Mobile

• Business 2

• Private

• Company

• Address 2 dbi

Select and confirm the desired qualifier.

h

Exit the list.

106

Step by Step

Corporate

Options

Phonebooks and call lists

Quick search

N

Press the key shown.

Select and confirm to open the company-wide Phone book.

Is displayed j

Enter the first letter of the name you are looking for, e.g.

"k".

Kirsch, Erika Do not enter any further characters. After a predefined period of time or after pressing the i

key all available names with the corresponding initial letter are displayed.

k

You can restrict the output by entering the second and other letters. The

( key is used to switch between letters and numbers. The h key is used to delete individual characters.

When entering extended characters you can control the search individually. For the selection of extended characters firstly press the

* key.

Rule list:

Character

#

,

*

Description

Searches for the exact string before the extended character

You can enter first and last name separately using a comma. A search is carried out for the last name (possibly using a wildcard) and the first name with the first character after the comma.

Wildcard. This searches for the character entered and all possible subsequent characters

107

Phonebooks and call lists

Step by Step

Call lists

For a detailed description of the different call lists, see

Æ page 35.

Editing entries

Selecting an entry

O

Press the key shown.

Select and confirm the option shown.

Calls

Missed

Niels, Bohr 22.05 13:22

Details

Delete

Calls

For instance, select and confirm the list of missed calls

Æ page 67.

The list is sorted chronologically, with the most recent caller first.

You can use the

navigator to scroll through the list.

Select the list entry.

Displaying details

Select and confirm the option shown in the context menu.

For display and information shown.

Deleting an entry

Select and confirm the option shown in the context menu. The entry is deleted.

Deleting all entries

O

Press the key shown.

Select and confirm the option shown.

Dialed

Options

Delete All

For instance, select and confirm the list of dialed numbers.

Select the option shown.

Select and confirm the option shown in the context menu.

All entries in the list displayed are deleted.

108

Step by Step

Making calls with multiple lines

Making calls with multiple lines

You can use your OpenStage 40 as a multi-line phone.

If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your administrator.

The following is a description of the telephony scenarios for multi-line phones. To facilitate comprehension, you should familiarize yourself with the enhanced telephony application and how to use the line keys beforehand. Furthermore, you can specify individual settings for your multi-line telephone. Refer to the following sections for a detailed description of the individual components:

• Introduction to multi-line phones

Æ page 13

Lines and line keys Æ page 22

Multi-line telephony interface Æ page 30

• Individual settings

Æ page 124

Incoming calls

Depending on your individual settings, you will be notified of incoming calls Æ page 165.

Accepting calls for the primary line

In this case, the telephone behaves in the same way as a single-line telephone. See

Æ page 39 and Æ page 76.

Accepting calls for secondary lines

Prerequisite: The secondary line is configured on your multi-line telephone.

Using the handset

^

Lift the handset.

[

Conduct call.

The line that rings is automatically selected. If calls are ringing on more than one line, you will be connected to the line that has been ringing the longest.

109

Making calls with multiple lines

Step by Step

Accept

Using the line keys

T

Press the flashing trunk key.

Speakerphone mode.

Select and confirm the option shown.

Speakerphone mode.

Making calls

You must seize a line before you can make calls on a multi-line telephone.

Trunk seizure can be configured on an individual basis.

Your administrator can determine if the lines on your telephone can be automatically seized and with which priority.

If you have seized a secondary line, this line is reserved for you for making calls for a specific period as defined by the administrator. No other user can seize this line during this period, even if the line is also assigned to this user’s telephone.

Line 2

Manual trunk seizure

^ or n or o

Lift the handset or press the speakerphone mode or headset key.

S

Press the required trunk key.

or h

Press the key shown to open the

Overview tab

Æ page 30.

Select and confirm the required line (e.g. line 2). The selected line is displayed on the screen.

j

Enter the phone number or use redial, for example. The connection is set up.

110

Making calls with multiple lines

Step by Step

Automatic trunk seizure

Prerequisite: Your administrator has configured automatic trunk seizure.

^ or n or o

Lift the handset or press the speakerphone mode or headset key.

R

The line defined during configuration is seized. j

Enter the station number. The connection is set up.

Dialing the last dialed number

Regardless of the line used, the last number dialed on your telephone is displayed for redialing in the selected number’s context menu.

^

or n

or o

Lift the handset or press the speakerphone mode or headset key.

S

Press the required line key (

Æ page 110).

In the pop-up menu:

Redial {1} 12345

Confirm the option shown. The connection is set up.

Forwarding calls on primary line

The call forwarding can only be activated for the primary line. Which call forwards are possible, how they are con-

figured and activated can be found from Æ page 58.

Call forwarding information

Prerequisite: Your service personnel has activated "Forwarding shown".

If you have activated one of the forwarding types on your phone for the primary line and a station calls, a popup window with the following information opens:

• Who is calling

• The forwarding destination.

111

Making calls with multiple lines

Step by Step

During calls

Making and receiving calls on a single line

If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line telephone:

Redial Æ page 53

• Consultation

Æ page 54

Toggle/Connect Æ page 55

• Callback

Æ page 64

• Hold

Æ page 80

Call waiting (second call) Æ page 83

• Transferring a call Æ page 86

• Conference

Æ page 97

Functions available exclusively for the primary line:

• Call lists

Æ page 35

Voicemail Æ page 34

• Call forwarding

Æ page 58

• Do not disturb

Æ page 130

Depending on your individual settings, you will

be notified of incoming calls Æ page 128.

Making and receiving calls with multiple lines

Accepting a waiting call

Depending on the settings for "Rollover", you will

be notified of incoming calls Æ page 128.

Prerequisite: You are conducting a call. At the same time, a call is incoming on another line.

[

Call on line 1.

T

Press the line key for line 2. The call on line 1 is placed on hold.

112

Step by Step

Making calls with multiple lines

All multi-line users that share the line on which the call is being held (

Æ page 22) can now pick

up the held call. To prevent other users from answering the held call, you must place the call on

"Consultation" hold

Æ page 54.

Depending on the setting made by your administrator, you may have to press the trunk key twice to accept the call on the other line. The first call is either placed on hold or released depending on the setting.

[

Conduct call on line 2.

\

End call on line 2.

T

Press line key for line 1.

[

Retrieve call on line 1.

Putting a line on hold

On a multi-line telephone you can use the line keys to place calls on hold.

Prerequisite: You are conducting a call.

R

Press the call-line sensor key.

T

• The LED line key flashes.

• The LED line displays the hold status on all multi-line phones to which the line is connected.

• On phones connected to the line, a user can press the relevant line key and accept the held call.

During a consultation call or after accepting a waiting call the hold function cannot be used.

113

Making calls with multiple lines

Step by Step

Lines with hot or warm line function

Your service personnel can configure a hot or warm line for the primary and secondary line.

The function is activated when on

• the primary line you pick up the phone’s handset or press the line or loudspeaker key

• the secondary line you press the line key.

A number specified by you is dialed with a hot line immediately and with a warm line after a specific time.

Examples:

• The phone in the lift immediately dials the reception number.

• The phone at a patient’s bed dials the ward number e.g. after a minute if no other number is dialed.

Entering a number for the hot and warm line function

Specify which number should be dialed when the hot or warm line function is activated.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Select and confirm the option shown.

if nec. j

User passwordEnter and confirm the .

Select and confirm the option shown.

Configuration

Keyset

Lines

Line

Hot warm dest

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the required line in the context menu.

Select and confirm the option shown.

114

Step by Step

Save & Exit

Making calls with multiple lines j

Enter and confirm the destination.

Select and confirm the option shown.

Busy override

A station of a line trunk group is on a call. It’s primary line is configured as a secondary line on your phone.

This line now has the status "busy." You can join in the call by pressing the illuminated key of this line (see also

Æ page 22).

Prerequisite: A secondary line is configured on your multi-line phone and busy override is enabled for you.

The key of secondary line illuminates – it is busy. You want to join in the call.

R

Press the lit key. A conference is established. You are connected to the parties on the secondary line. The key continues to illuminates and the conference is shown on the display.

If there is already a conference on the secondary line you are connected to this conference. The conference is shown on the display.

You can now:

• Put the secondary line on hold

• Leave the conference on the secondary line

• Make consultation call

• Accept a second call

• Alternate between a new call party and a conference on the secondary line.

• Include a call party from a consultation or a second call in the conference.

115

Making calls with multiple lines

Step by Step

DSS call 1

Direct station selection keys

Apart from line keys, administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it.

Calling a station directly

You cannot use DSS if the user is on another call (flashing LED).

Calling from the idle menu

S

Press the relevant DSS key. or h

Press the key shown to open the

Overview tab

Æ page 30.

Select and confirm the DSS line. The key lights up and a connection is established.

The administrator can configure the DSS key so that the connection is also established when the

DSS station has activated do-not-disturb or call forwarding.

Consultation with the DSS station

Prerequisite: You are conducting a call and administrator have configured the DSS key for consultation.

S

Press the relevant DSS key for the consultation. The key lights up and a connection is established. If the called party answers, you can toggle, transfer the first call or initiate a conference.

If administrator have configured transfer instead of consultation, you can only transfer the current call to the DSS station.

116

Making calls with multiple lines

Step by Step

Call pickup

You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes.

Indirect pickup

Prerequisite: The auto-answer function must be deac-

tivated

Æ page 90.

T

Press the DSS key. The call is routed to your primary line and rings.

^ or n or o

Lift the handset or press the speakerphone mode or headset key. You are connected with the other party.

Reject

Rejecting a call

Prerequisite: administrator must activate the reject option for DSS keys and auto-answer must be deactivated

Æ page 90.

T

Press the DSS key. The call is routed to your primary line and rings.

Select and confirm the option shown in the pop-up menu.

The caller hears a busy signal.

Direct pickup

Prerequisite: The auto-answer function must be acti-

vated

Æ page 90.

T

Press the DSS key. The call is routed to your primary line and you are immediately connected with the other party via speakerphone.

117

Making calls with multiple lines

Step by Step

Deflecting a call to a DSS station

Prerequisite: The deflect function must be approved for DSS keys. For information on the current setting, see Æ page 77.

If you receive a call on one of your lines, you can immediately deflect it to the DSS station.

T

Your phone rings and a line key flashes.

S

Press the relevant DSS key. The call is deflected to the

DSS station. If the DSS station does not answer, you can pick up the call by pressing the DSS key.

LED display on DSS keys

DSS Key Explanation

S Off: The line is in idle mode.

T

Flashes: You can accept a call for the DSS station via the key. The call is routed to your primary line when the call is accepted.

R

Illuminates: The line is busy. Provided that second call is activated you can still reach the DSS station via the key. It can accept your call as a second call.

118

Making calls with multiple lines

Making calls in an executive-secretary team

An executive-secretary team is configured by the relevant service personnel and may include up to four executive and up to two secretary telephones.

Sample scenarios

This example assumes that two executive and two secretary phones are configured. Calls for the executives are forwarded immediately to the respective secretary phone. A secretary then connects the call with or without consultation to the responsible executive using the direct station selection key.

Secretary 1 Secretary 2

Line

Executive 1

Executive 2

Secretary 2

Call waiting

Shift

Line

Executive 1

Executive 2

Secretary 1

Call waiting

Shift

Executive 1 Executive 2

Line

Secretary 1

Secretary 2

Line

Secretary 2

Secretary 1

Shift Shift

Prerequisites:

The following call forwards are configured (

Æ page 58 ):

• For

All calls from Executive 1 to Secretary 1

• For

All calls from Executive 2 to Secretary 2

• Forward on

Busy and forward on No reply from Secretary 1 to Secretary 2

• Forward on

Busy and forward on No reply from Secretary 2 to Secretary 1

"Allow call waiting" should be activated on the secretaries’ phones

(

Æ page 85). This function can optionally be activated and deactivated us-

ing a key if a key has been configured for it.

Line and direct station selection keys have been configured by service personnel and "Transfer on hangup" and server features have been activated.

119

Making calls with multiple lines

Step by Step

Accepting a call

Incoming calls for the executives should be forwarded immediately to the assigned secretary and answered

there. The line overview (

Æ page 123) shows whether

the executive has activated call forwarding.

Accepting calls at the secretary phone

An incoming call for "Executive 1" rings at the assigned

"Secretary 1".

The line key of the "Secretary 1" phone flashes.

The "Secretary 1" direct station selection key on the "Executive 1" phone also flashes.

T

Press the line key to answer the call. The station answers. The line key flashes

rapidly.

The "Secretary 1" direct station selection key on the "Executive 1" phone illuminates.

Early call pickup by Executive 1

An incoming call for "Executive 1" rings on "Secretary 1".

The "Secretary 1" direct station selection key on the

"Executive 1" phone flashes. The "Secretary 1" has not yet answered the call. Before the call is forwarded to

"Secretary 2", "Executive 1" picks up the call early.

T

Press the "Secretary 1" direct station selection key on the "Executive 1" key to answer the call.

If for example a call for "Secretary 2" on

"Executive 2" is not answered, "Secretary 1" or

"Executive 1" can pick up the call early

120

Step by Step

Making calls with multiple lines

Forward to Secretary 2

An incoming call for "Executive 1" rings at the assigned

"Secretary 1". The call is

not answered. After a specified period the call is forwarded to "Secretary 2". The line key of the "Secretary 2" flashes and it rings.

T

Press the line key on the "Secretary 2" phone to answer the call. The station answers. The "Secretary 2" direct station selection key on the "Executive 1" phone illuminates.

If "Secretary 1" is busy, the call is forwarded immediately to "Secretary 2" if:

• a consultation call is being made or

• "Allow call waiting" is deactivated.

Second call

If "Secretary 1" receives a second call, this can be accepted, ignored, forwarded or rejected. Detailed information on this can be found from

Æ page 83.

If the second call is ignored, it is forwarded to

"Secretary 2" after a certain period of time.

If the second call was answered, it can be forwarded using consultation or the direct station selection keys.

Connecting a call

If e. g. the "Secretary 1" answered a call, it can forward the call using the direct station selection keys to the following telephones:

• Executive 1

• Executive 2

• Secretary 2.

The following examples show connections to

"Executive 1".

121

Making calls with multiple lines

Step by Step

Connecting with consultation

S

Press the DSS "Executive 1" key. "Executive 1" answers.

Announce the call.

\

or n

or o

Press the hang-up, loudspeaker or headset key.

You can also select "Complete Xfer" from the context ment.

Complete transfer

Connecting without consultation

S

Press the DSS "Executive 1" key. "Executive 1" does not answer.

Select and confirm the option shown in the pop-up menu.

\ or n or o

Press the hang-up, loudspeaker or headset key. The

"Executive 1" phone rings.

If "Executive 1" does not answer the call, after a specified time the number is redialed ( see also Æ page 86).

The "Executive 1" direct station selection key on the "Secretary 1" phone illuminates.

Disconnect & return

Consultation without connecting

S

Press the DSS "Executive 1" key. "Executive 1" answers.

Transferring is not wanted. The "Secretary 1" takes the call back

Select and confirm the option shown in the pop-up menu. The "Secretary 1" is reconnected with the caller.

Toggle, disconnect or conference

During a consultation call "Secretary 1" can toggle between "Executive 1" and the caller, can initiate a conference or disconnect one of the two call parties. More on this subject can be found on pages

Æ page 55 and

Æ page 97.

122

Step by Step

Making calls with multiple lines

DSS keys can be used

These keys are configured in such a way that every phone can be reached by every phone in the group. The

DSS keys are also used for consultation calls.

S

Press a team member’s DSS key. The relevant phone rings and the party answers.

Using line overview

To view the status of the lines, change from the "My phone" tab to the "Overview" tab on the phone screen with the h key.

Overview

Line g Bohr, Niels

DSS:

Executive 2 Line busy

DSS:

Secretary 2 0123456

DSS:Executive 1 Line forwarded

Line

Executive 1

Executive 2

Secretary 2

Shift key

Further information on the line status can be found on

Æ page 30.

The "executive-secretary" team can be expanded with line keys by the service personnel. These lines keys however have no influence on the behavior of the "executive-secretary" configuration.

123

Making calls with multiple lines

Step by Step

Settings

User

Configuration

Keyset

Lines

Line 1

Allow in overview

Yes

Save & Exit

Settings for multi-line phones (keyset)

The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed:

• Address

– Displays the phone number for the line

• Ring on/off

– Shows whether the ringer is activated for this line

• Selection sequence

Displays the priority of each line seizure when the handset is lifted or the loudspeaker key for this line is pressed

Displaying the line in the "Overview" tab

Specify here if the selected line should be displayed in the "Overview" tab.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the required line (for example, line 1).

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

124

Making calls with multiple lines

Step by Step

Settings

User

Configuration

Keyset

Lines

Line 1

Ring delay

Save & Exit

Setting the time for a delayed ringer

Specify the length of time before a held call should be signaled on a line.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the required line

(for example, line 1).

Select and confirm the option shown.

j

Enter and confirm a delay value.

Select and confirm the option shown.

You can activate and deactivate the set delay time for all

line keys using a function key Æ page 74.

125

Making calls with multiple lines

Step by Step

Settings

User

Configuration

Keyset

Configuring the "Overview" tab display

Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Overview

Line 1

Use FPK order

Add all lines

Save & Exit

Select and confirm the option shown.

All lines that are displayed in the overview are listed.

Select and confirm the required line (for example, line 1).

Select one of the following options from the context menu to move an individual line:

• Move up

• Move down

• Move to top

• Move to bottom or or

Select and confirm the option shown to arrange the lines in the same sequence as the line keys

Select and confirm the option shown to display all line keys in the overview.

The setting made for "Allow in overview"

(

Æ page 124) is disregarded here.

Select and confirm the option shown.

126

Step by Step

Making calls with multiple lines

Line preview

Activating via the line keys

Prerequisite: You are already on a call on one line and a further call rings on the secondary line. Service personnel have activated line preview.

T

Press the flashing trunk key. A popup window opens and you receive information about the caller.

T

Press the flashing line key to answer the second call.

If service personnel have deactivated the line preview, a call is answered immediately on a second line when the line key is pressed, without showing caller information.

Activating via preview key

Prerequisite: You have programmed a sensor key with the "Preview"

Æ page 69 . Your service personnel have

activated the preview function.

Preview for a call:

You are already conducting a call on one line. A further call rings on a secondary line.

S

Press the "Preview" sensor key. A popup window opens and you receive information about the caller.

R

Press the "Preview" sensor key again to hide the preview or wait until the popup closes itself after a specified period of time.

Permanent preview

S

Press the "Preview" key in idle mode. This way the preview for all lines with "preview mode" remains active until you press the "Preview" sensor key again.

127

Making calls with multiple lines

Step by Step

Rollover for a line

Your administrator can determine how rollover calls are to be signaled.

T

Only the relevant line key blinks.

or

Z T

You hear a

special advisory tone via the currently active microphone and the corresponding line key blinks.

or

Z T

The

ringer melody set sounds briefly (approx.

3 seconds) via the loudspeaker and the corresponding line key blinks.

Z T

You hear a short notification tone

The ringer melody is not played in speakerphone mode.

Z T k

The telephone rings using the configured call signal, the corresponding line key blinks, and a pop-up menu containing the available information is displayed.

128

Step by Step

Ringer off?

Privacy/security

Privacy/security

Deactivating the ringer

You can deactivate your ring tone if you do not want to be disturbed by your phone ringing.

)

Hold down the key shown.

The "Ringer off" icon appears in the status bar on the

idle display Æ page 26.

)

Hold down the key once again to reactivate the ringer.

The icon disappears.

You can also switch the function on and off using the option in the idle menu.

Select and confirm the option shown.

or

Deactivating the ring tone via sensor key

Prerequisite: The "Ringer off" sensor key must be con-

figured Æ page 69.

S

Press the "Ringer off" sensor key.

An incoming call is signaled by a single ring tone burst.

R

Press the lit sensor key once more to deactivate the

"Ringer off" function.

129

Privacy/security

Step by Step

Do not disturb on

Do not disturb off

Do not disturb

If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal.

On multi-line telephones (

Æ page 13) you can

only activate the "Do not disturb" function for your primary line.

Prerequisite: A programmable key is assigned the function "Do Not Disturb" (see

Æ page 69). "Do not dis-

turb" must be activated ( Æ page 131).

Enabling "Do not disturb" via a key

S

Press the "Do not disturb" programmable key.

R

Press the lit programmable key once more to deactivate the "Do not disturb" function.

You can also use the programmable key to activate the "Do not disturb" function during a call or deactivate it when an incoming call is being signaled.

or

Enabling "Do not disturb" via the idle menu

or

Select and confirm the option shown in the idle menu.

The "Do not disturb" icon appears in the header.

Select and confirm the option shown in the idle menu.

The "Do not disturb" icon is deleted.

130

Privacy/security

Step by Step

Settings

User

Configuration

Incoming calls

Handling

Allow DND

Yes

Save & Exit

Allowing "Do not disturb"

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

131

Privacy/security

Step by Step

Security

User password

Your User password protects your individual configurations, including your language settings. You can also use the User password to lock your telephone

Æ page 134.

The preset password "000000" corresponds to a blank password. In other words, the phone cannot be locked and the user menu is

not password protected (see also Æ page 133). z You can also change the user password via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Security

User password

Confirm password

Save & Exit

Select and confirm the option shown.

if nec. j

Change and confirm User password.

Select and confirm the option shown.

Select and confirm the option shown.

j

Specify a new password (at least six characters, text en-

try, see

Æ page 25) and confirm your entry.

Select and confirm the option shown.

j

Enter the password again and confirm.

Select and confirm the option shown.

132

Privacy/security

Step by Step

Deactivating the user password

You can deactivate the phone’s password prompt if a password has already been configured.

Deactivating the password prompt does not apply to the web-interface

Æ page 176, Open-

Stage Manager or CTI applications that use a password prompt. The password "000000" must be entered here.

If you deactivate the user password, you are

not

able to lock the phone Æ page 134 and the user

menu is

not password-protected.

N

Press the key shown.

Select and confirm the option shown.

Settings

User Select and confirm the option shown.

if nec. j

Change and confirm User password.

Select and confirm the option shown.

Security

User password

Confirm password

Save & Exit

Select and confirm the option shown.

if nec. h

Press the key to delete the existing password.

j

Enter six zeros ("000000“) to deactivate the password

(for text input, see

Æ page 25) and confirm.

Select and confirm the option shown.

j

Enter six zeros ("000000") once again and confirm.

Select and confirm the option shown.

133

Confirm lock

User

Security

Phone lock

Yes

Save & Exit

Privacy/security

Step by Step

Locking the phone

You can lock your phone to protect it against unauthorized access. In this way, no one can make calls or change your user settings unless they know your user password.

Predefined numbers from the dial plan can still be dialed when the phone is locked. For more information, contact your administrator.

If an emergency number is entered by administrator,

"Emergency call" appears on the display when you use the line on a locked phone. Sie können die Notrufnummer auch über die Wähltastatur eingeben.

You can only lock the phone if you set a user

password (

Æ page 132). The password for this

should not match the default "000000".

Activating the phone lock

(

Hold down the key shown until "Phone lock: Confirm locking the phone" appears.

Confirm the option shown. The phone is locked.

or

N

Press the key shown.

Select and confirm the option shown.

j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown. The phone is locked.

134

Step by Step

Unlock phone

Privacy/security

Unlocking the phone

Confirm the option shown. j

Enter and confirm the User password. The phone is unlocked if the password is correct.

Emergency numbers and predefined numbers from the dial plan can be dialed from a locked phone.

If the telephone is locked repdial keys cannot be used. This also applies when emergency numbers or predefined numbers from the dial plan are stored on them.

135

Mobility

Step by Step

Mobility

Prerequisite: Your phone is configured to support mobility by administrator. A DLS server is available in the

LAN and its address is entered in the phone.

Mobility scenarios

When you log on to your phone, or any other mobilityenabled phone, the following scenarios are possible:

Logging on and off at the same phone

Log on as a mobility user Æ page 137.

Log off as a mobility user Æ page 138.

Logging on and off at different phones

In these cases, administrator may have made the following settings:

• Log on at a remote phone with forced logon, when the user is still logged on at that phone

Æ page 139.

• Delayed logon at a remote phone with forced logon, when the user is still logged on at that phone and the phone is busy

Æ page 140.

136

Step by Step

Mobile logon

Mobility ID

Enter password

Mobility

Logging on and off at the same phone

Logging on to the phone

No other mobility user is logged on.

Logon via a key

If a sensor key is configured for Mobility .

S

Press the "Mobility" sensor key. or Logon via the context menu

Select and confirm the option shown in the idle display

(

Æ page 29) of the context menu.

The

Mobility logon dialog appears.

You are prompted to enter your mobility ID. j

Enter and confirm mobility ID – usually a phone number.

You are prompted to enter the password.

j

Enter and confirm the user password.

The following messages appear on the display:

• Logging on mobile user

• Validating

• Registering

• Downloading user data

Once logon is complete, the "Mobility" program key

LED lights up and the mobility icon appears in the graphic display next to the mobile phone number.

137

Mobility

Step by Step

Mobile logoff

Mobile logoff

Logging off from the phone

Prerequisite: You are logged on as a mobility user.

Logoff via key

If a program key is configured for Mobility.

R

Press the "Mobility" program key.

or Logon via the context menu

Select and confirm the option shown in the idle display

Æ page 29 of the context menu.

Is displayed. You briefly have the option to cancel the logoff, otherwise the logoff process is launched.

In the graphic display, the following messages appear:

• Logging off mobile user

• Uploading user profile

• Registering

• Downloading user data

After you have logged off, the mobility icon den.

is hid-

138

Step by Step

Mobile logon

Mobility ID

Enter password

Mobility

Logging on at different telephones

An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user.

Logging on with forced logoff at a remote phone

If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.

If, however, your service personnel enabled "Forced logoff during call" without setting a time, the system does not consider whether or not the remote phone is busy.

Logon via a key

If a program key is configured for Mobility.

S

Press the "Mobility" program key. or Logon via the context menu

Select and confirm the option shown in the idle display

Æ page 29 context menu.

You are prompted to enter your mobility ID. j

Enter and confirm mobility ID – usually a phone number.

You are prompted to enter the password.

j

Enter and confirm the user password.

The following mobility messages appear in the display:

• Validating

• Logging off elsewhere

• Registering

• Downloading user data

The logoff is simultaneously displayed on the remote phone. Once logon is complete, the "Mobility" program key LED lights up and the mobility icon appears in the graphic display .

139

Mobility

Step by Step

Mobile logon

Mobility ID

Enter password

Logging on with forced, delayed logoff at a remote phone

If the remote phone is busy and your service personnel enabled "Forced logoff during call" with a set timeout, forced logoff does not occur until this timeout expires.

Logon via a key

If a program key is configured for Mobility.

S

Press the "Mobility" program key.

or Logon via the context menu

Select and confirm the option shown in the idle display

Æ page 29context menu.

You are prompted to enter your mobility ID. j

Enter and confirm mobility ID – usually a phone number.

You are prompted to enter the password.

j

Enter and confirm the user password.

The following mobility messages appear in the display:

• Validating

• Logging off elsewhere

At the same time, the graphic display on the busy remote phone shows "Forced logoff pending. After the set timeout , the active call is ended and remote logoff is performed.

• Registering

• Downloading user data

Once logon is complete, the "Mobility" program key

LED lights up and the mobility icon appears in the graphic display .

140

Step by Step

OpenScape Voice functions

OpenScape Voice functions

The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone.

On multi-line telephones, the full scope of Open-

Scape Voice functions is only available for the primary line.

Feature toggle key

You can pick a programmable sensor key and program it as a feature toggle key for activating the "make line busy" and "stop hunt" functions.

You can then use the programmable sensor key to activate or deactivate the relevant OpenScape Voice function on the server for this phone.

You can only program first-level programmable sensor keys because those linked to LEDs are used to display function status as either

on (LED on) or off (LED off).

The LED indicates the status of the function on the server and can therefore change without any of the programmable sensor keys being pressed.

Example:

Switching between "Line busy" and "Line free" (see also

Æ page 148).

Prerequisite: Your administrator configured a programmable sensor key with the function "Busy" ("make line busy" for the hunt group)

Æ page 72.

S

Press the programmable sensor key – the key lights up.

R

Press the illuminated programmable sensor key once again to release the line - the keys stops illuminating.

141

OpenScape Voice functions

Step by Step

Making anonymous calls

Your administrator decides whether or not your caller ID

(name and phone number) is displayed on a called party’s station.

Anonymous calling is when your data is not transmitted. The settings configured can be deactivated, however, for specific calls.

• If your caller ID is transmitted: your caller ID is displayed.

• If your caller ID is suppressed: "unknown" is displayed.

Deactivating

If your administrator permanently activated anony-

mous calling for your phone, you can deactivate this setting as follows:

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156) to

transmit the caller information.

Z

You hear a confirmation tone.

Activating

If your administrator activated caller ID transmission for your phone, you can deactivate this setting as follows:

^

Lift the handset.

j

Enter the code (see the table of codes Æ page 156) to

suppress the caller ID.

Z

Wait until you hear the confirmation tone.

Caller ID transfer is suppressed. "Private/Anonymous" appears on the called party’s display instead of the caller ID.

142

Step by Step

OpenScape Voice functions

Temporarily activating anonymous calling for the next call

If your administrator activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows:

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Z

Wait until you hear the confirmation tone.

j

Dial the phone number of the party you want to contact.

Caller ID transmission is reactivated after this call.

Temporarily deactivating anonymous calling for the next call

If your administrator suppressed caller ID transmission for your phone, you can enable this setting for the next call as follows:

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Z

Wait until you hear the confirmation tone.

j

Dial the phone number of the party you want to contact.

When you end this call, caller ID transmission is suppressed once again for the next call.

143

OpenScape Voice functions

Step by Step

Creating a list for selective calls

For call acceptance

You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your administrator know how long this list may be in the OpenScape Voice used on site in your facility.

A connection is set up if a caller’s phone number matches a number in the selection list. If there is a match:

• the caller receives a message that the party refuses to accept any calls with this number,

or • the call is forwarded to an external phone number.

Contact your administrator for information on how your

OpenScape Voice is configured on site.

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Various announcements deliver the following information:

• the name of the feature (selective call acceptance)

• the current status (active or inactive)

• the current scope of the selection list.

These announcements are followed by verbal user prompts that let you:

• add entries to the selection list

• delete entries in the selection list

• check the selection list

• activate or deactivate the function.

144

Step by Step

OpenScape Voice functions

For call rejection

As for selective call acceptance, you can create a selection list with the phone numbers of parties from whom you are not willing to accept calls. Your administrator know how long this list may be in the OpenScape Voice used on site in your facility.

A call is not connected if the caller’s phone number matches a number in the selection list; the caller is notified that the called party rejects calls from this number. If the caller’s number is not in the selection list, the call is to you as usual.

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Various announcements deliver the following information:

• the name of the feature (selective call rejection)

• the current status (active or inactive)

• the current scope of the selection list.

These announcements are followed by verbal user prompts that let you:

• add entries to the selection list

• delete entries in the selection list

• check the selection list

• activate or deactivate the function.

145

OpenScape Voice functions

Step by Step

Anonymous calls

Rejecting

You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted.

In this case, you are not informed that a call was rejected.

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Accepting

You can also accept calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted.

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

146

Step by Step

OpenScape Voice functions

Using abbreviated dialing

Abbreviated dialing gives you access to a central list of frequently dialed phone numbers.

You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers. This list is stored centrally and managed by your administrator.

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156) fol-

lowed by a number between 0 and 999 for the phone number you want to dial.

The number is automatically dialed.

Call tracing

You can request automatic tracing of the last received internal call. This is particularly suitable for identifying malicious, irritating or troublesome calls.

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

The phone number is determined. Ask your service personnel for the result.

147

OpenScape Voice functions

Step by Step

Hunt group functions

To ensure optimum handling of specific calls, your tele-

phone can be assigned to a pickup group Æ page 47

and/or a hunt group.

Your administrator can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the members of your group in accordance with specific rules defined by your administrator. Hunt groups are a simple solution for distributing calls to a group of telephones.

If you want another member of the group to pick up an incoming call, you can set your telephone to signal the busy status for your line to the other members of the hunt group. Hunt group calls will then no longer be forwarded to your telephone.

This feature can also be configured using the programmable feature toggle key

Æ page 141.

Making a line busy

This prevents this line being used for calls in a hunt group.

Activating

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Z

Wait until you hear the confirmation tone.

Deactivating

Make the line free once more for the hunt group.

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Z

Wait until you hear the confirmation tone.

148

Step by Step

OpenScape Voice functions

Marking the last line in the hunt group chain

Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line.

Activating

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Z

Wait until you hear the confirmation tone.

Deactivating

Unmark the line as the end of the hunt group chain.

^

Lift the handset.

j

Enter the code (see the table of codes

Æ page 156).

Z

Wait until you hear the confirmation tone.

149

OpenScape Voice functions

Step by Step

Reachability

You can make either serial calls or simultaneous calls on several sites. The features for this are

• Serial call

• Parallel call

Prerequisite: The service personnel has configured the respective feature for your main number in OpenScape

Voice.

Serial call

Managing number lists/activating serial call

Before the serial call number can be activated, a serial call list much be created. This can be prepared either by service personnel or you can create it yourself later. Up to six numbers can be entered in the list for sites on which incoming calls including your main number should be signaled sequentially. Each number can consist of up to 30 digits.

^

Lift the handset.

j

Enter the code for the edit mode (see code table

Æ page 156).

The edit mode opens and you hear an announcement with the following information:

• Feature name

• Current status (active/inactive)

• Number of numbers currently on the serial call list

You are prompted to do one of the following:

• Activate/deactivate the feature (only if numbers are already entered in the list)

• Call up the numbers currently entered in the list.

• Add or delete numbers

• Repeat the options in edit mode

If the serial call list is still empty, you are prompted to enter numbers in the list. As soon as you have entered a valid number, the serial call can be activated.

If the serial call is activated, incoming calls are first routed to your phone. If you do not answer within the timeframe defined by the service personnel, the next destination phone rings for the configured period of time.

150

Step by Step

OpenScape Voice functions

The caller is informed that the call is being routed to another station. The connection is established with the first phone that accepts the call.

If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement".

Parallel call

Managing number lists/activating parallel call

Before the parallel call feature can be activated, a parallel call list must be created. This can be prepared either by service personnel or you can create it yourself later.

Up to six numbers can be entered in the list for sites on which incoming calls including your main number should be signaled sequentially. Each number can consist of up to 30 digits.

^

Lift the handset.

j

Enter the code for the edit mode (see code table

Æ page 156).

The edit mode opens and you hear an announcement with the following information:

• Feature name

• Current status (active/inactive)

• Number of numbers currently on the parallel call list

You are prompted to do one of the following:

• Activate/deactivate the feature (only if numbers are already entered in the list)

• Call up the numbers currently entered in the list.

• Add or delete numbers

• Repeat the options in edit mode

If the parallel call list is still empty, you are prompted to enter numbers in the list. As soon as you have entered a valid number, the parallel call can be activated.

If the parallel call is activated, incoming calls are routed to your phone and all other destination phones in the parallel call list. The connection is established with the first phone that accepts the call.

If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement".

151

OpenScape Voice functions

Step by Step

Activating/deactivating parallel call via code

You can activate/deactivate the parallel call without having to change to edit mode.

Prerequisite: You have already entered numbers in the parallel call list.

^

Lift the handset.

j

Enter the code to activate or deactivate the parallel call

(see code table Æ page 156).

152

Step by Step

OpenScape Voice functions

Parking a call

If you have answered a call for a colleague and cannot forward it to him, you can park the call.

Park a call

[

You are conducting the call. Let the other party know, e.g. that you hare trying to connect him.

j

Enter the code for parking followed by a line number

(see code table

Æ page 156).

You receive a confirmation tone. The caller hears a waiting melody.

]

Replace the handset

Tell your colleague that a call for him is parked and give him the line number.

Unparking

To unpark the call, your colleague must proceed as follows:

^

Lift the handset.

j

Enter the unparking code (see code table Æ page 156).

He is prompted to enter a line number.

j

Enter the specified line number.

[

Your colleague is now connected with the waiting caller.

153

OpenScape Voice functions

Step by Step

Silent Monitoring

If this function has been configured by service personnel and enabled for the destination phone, you can join an active call of an internal station and listen in unnoticed (muted) or with the knowledge of the target station (active).

Active silent monitoring

Station A and B are on a call. You want to listen to the call but so that Station B does not notice but so that you can still talk to Station A.

Your phone internal station A internal or external station B

• You can hear and talk to station A.

• You can hear station B but cannot talk to him because he cannot hear you.

• Station A and B can hear and speak to each other.

^

Lift the handset.

j

Enter the code for active silent monitoring and the destination number (see code table

Æ page 156).

You are connected to the call and can listen. If necessary notify station A.

]

End the silent monitoring unnoticed by replacing the handset.

154

Step by Step

OpenScape Voice functions

Muted silent monitoring

Station A and B are on a call. You want to monitor a call but so that neither station notices.

Your phone internal station A internal or external station B

• You can hear station A but cannot talk to him because he cannot hear you

• You can hear station B but cannot talk to him because he cannot hear you.

• Station A and B can hear and speak to each other

^

Lift the handset.

j

Enter the code for active silent monitoring and the destination number (see code table

Æ page 156).

You are connected to the call and can listen.

]

End the silent monitoring unnoticed by replacing the handset.

155

OpenScape Voice functions

Table of codes for OpenScape Voice functions

Ask your administrator to enter the latest codes in the following table. Print this page as an overview.

Function

Making anonymous calls off

Making anonymous calls on

Making anonymous calls temporarily on

Making anonymous calls temporarily off

List for selective call acceptance

List for selective call rejection

Rejecting anonymous calls

Accepting anonymous calls

Using abbreviated dialing

Call tracing

Making a line busy on

Making a line busy off

End of hunt group chain on

End of hunt group chain off

Edit mode for serial call

Edit mode for parallel call

Activating a parallel call

Deactivating a parallel call

Parking a call

Unparking a call

Active silent monitoring

Muted silent monitoring

Code Description

Æ page 142

Æ page 142

Æ page 143

Æ page 143

Æ page 144

Æ page 145

Æ page 146

Æ page 146

Æ page 147

Æ page 147

Æ page 148

Æ page 148

Æ page 149

Æ page 149

Æ page 150

Æ page 151

Æ page 152

Æ page 152

Æ page 153

Æ page 153

Æ page 154

Æ page 155

156

Individual phone configuration

Step by Step

Settings

User

Phone

Display

Contrast

Save & Exit

Individual phone configuration

Display

Adjusting the display to a comfortable reading angle

You can swivel the display unit. Adjust the display unit so that you can clearly read the screen.

Setting contrast

The display has six contrast levels that you can set according to your light conditions.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

g h

Set and confirm the contrast.

Confirm the option shown.

Background lighting

Your service personnel can set a time of between two and eight hours defining how long the phone should be idle before display backlighting deactivates completely.

157

Individual phone configuration

Step by Step

Contrast for the OpenStage Key Module

If an OpenStage Key Module is connected to your

OpenStage 40, you can set contrast for it.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Phone

Display

Key mod. contrast

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Save & Exit

Select and confirm the option shown.

g h

Set and confirm the contrast.

Confirm the option shown.

158

Individual phone configuration

Step by Step

Settings

User

Date and time

Time

Save & Exit

Settings

User

Date and time

Date

Date and time

You can set the date and time display here if necessary.

z You can also configure this setting via the Web interface

Æ page 176.

You must set the date and time manually if your phone is not connected to an (S)NTP server.

Setting the time

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

j

Enter and confirm the time.

Confirm the option shown.

Setting the date

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

159

Individual phone configuration

Step by Step

Save & Exit

Settings

User j

Enter and confirm the date.

Confirm the option shown.

Setting daylight saving time

Prerequisite: Auto DST is deactivated Æ page 161.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Date and time

Daylight saving

Yes

Save & Exit

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Confirm the option shown.

Setting the difference between daylight saving and standard time

Prerequisite: Auto DST is deactivated Æ page 161.

Enter the difference to be used for daylight saving time.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

160

Individual phone configuration

Step by Step

Date and time

Difference (mins)

Save & Exit

Settings

User

Date and time?

Select and confirm the option shown.

Select and confirm the option shown.

j

Enter and confirm the difference between daylight and standard time in minutes.

Confirm the option shown.

Automatic daylight saving time

The

Auto DST setting (automatic time-update) is provided for information purposes and can only be changed by your service personnel.

z You can also access this information via the Web inter-

face

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the user password.

Select and confirm the option shown.

Daylight saving time must be manually set if

a No is entered for

Auto DST Æ page 160.

161

Individual phone configuration

Step by Step

Settings

User

Locality

Time format

24 hour

Save & Exit

Settings

User

Locality

Date format dd/mm/yyy

Save & Exit

Time display format

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the time format (12- or 24-hour display) in the context menu.

Confirm the option shown.

Date display format

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the format you want.

Confirm the option shown.

162

Individual phone configuration

Step by Step

Settings

User

Audio

Volumes

Handset

Save & Exit

Audio

Volumes

Use this selection to set the following volumes:

• Loudspeaker

• Ringer

• Handset

• Headset

• Handsfree

• Rollover

Example:

Handset

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the volume you want to adjust (for example, "Handset").

g h

Set and confirm the volume.

An acoustic sample of the current volume is output via audio feedback when you adjust the volume.

Confirm the option shown.

163

Individual phone configuration

Step by Step

Settings

User

Audio

Settings

Room character

Normal

Save & Exit

Settings

User

Settings

Room character

To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Echoing", "Muffled" .

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the room character in the context menu (for example, "Normal") (

z Æ page 178).

Confirm the option shown.

Ringtone

If your service personnel has loaded suitable files to the phone, you can select a realtone file in *.mp3 or *.wav format for the ringer tone. If no individual audio files are available the "pattern" ringtone is preset.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

164

Individual phone configuration

Step by Step if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Audio

Settings

Ringer melody

ABC.wav

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the required ringer file

[1]

or "pattern."

You will immediately hear the associated ringer melody.

Confirm current ringtone file.

Save & Exit

Confirm the selected ringtone to use it or try a different ringtone.

Pattern melody z You can also configure this setting via the Web interface

Æ page 176.

Prerequisite: You have chosen the "pattern" ringtone, see

Æ page 164.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Audio

Settings

Ringer tone sequence

4

Save & Exit

Select and confirm the option shown.

evtl. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select the required pattern melody

[

1]

between 1 and 8

(e. g.

4). You will immediately hear the corresponding

Ringer melody. Confirm the selected Ringer melody.

Select and confirm the option shown.

1. The phone displays the current setting.

165

Individual phone configuration

Step by Step

Settings

User

Audio

Settings?

Ringer tone sequence

2

Save & Exit

Pattern sequence z You can also configure this setting via the Web interface

Æ page 176.

Prerequisite: You have chosen the "pattern" ringtone,

see Æ page 164.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select your desired Ringer tone sequence between 1 and 3 (e. g.

2) You immediately hear the set Ringer melody with the chosen Ringer tone sequence. Confirm the selected setting.

Select the option shown and confirm twice.

166

Individual phone configuration

Step by Step

Settings

User

Audio

Settings

Open listening

Standard mode

Save & Exit

Country setting for speakerphone mode

Enter the country setting you prefer for speakerphone

mode here (see Æ page 44).

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the setting you want in the context menu ("Standard mode" or "US mode").

Confirm the option shown.

167

Individual phone configuration

Step by Step

Setting headset port use

Here you set whether you are using a wired or cordless

DECT headset.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Audio

Settings

Kopfhöreranschluss

Verkabelter Kopfhörer?

Save & Exit

Confirm the option shown.

if nec. j

Enter and confirm the user password.

Select and confirm the option shown.

Select and confirm the option shown.

Select the option shown.

From the following setting

1

select and confirm the option shown in the context menu.

• Verkabelter Kopfhörer

• Schnurloser Kopfhörer

• Konferenzgerät

Select and confirm the option shown.

168

1. The phone displays the current setting.

Individual phone configuration

Step by Step

Settings

User

Configuration

Connected calls

Secure call alert

Yes

Save & Exit

Nonsecure voice communication tone and message

Use this option to activate an alerting tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure. The message

"Nonsecure connection" also appears.

Prerequisite: Secure connection setup is the preference set by your administrator.

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown in the context menu.

Select and confirm the option shown.

169

Individual phone configuration

Step by Step

Settings

User

Locality?

Speech?

Deutsch

Save & Exit

Setting the language and country

Selecting a language

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the language

[1]

in the context menu.

Confirm the option shown.

170

1. The phone displays the current setting.

Step by Step

Individual phone configuration

You may choose from the following languages:

1. Bahasa Indonesia

2. Bahasa Malaysia

3. Brasileiro

4. Català

5.

Ceština

6. Dansk

7.

Deutsch

8. English

9. English(US)

10. Español

11. Français

12. Hrvatski

13. Italiano

14. Latviešu Valoda

15. Lietuvių Kalba

16. Magyar

17. Nederlands

18. Norsk

19. Polski

20. Português

21. Românã

22. Slovencina

23. Slovenski Jezik

24. Srpski Jezik

25. Suomi

26. Svenska

27.

28. Türkçe

29.

30.

31.

32.

33.

Русски

34.

35.

171

Individual phone configuration

Step by Step

Settings

User

Locality

Country

Germany

Save & Exit

Country-specific setting

Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters).

z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec. j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Select and confirm the country

[1]

in the context menu.

Confirm the option shown.

You may choose from the following countries:

1. Argentina

2. Australia

3. Austria

4. Belgium

5. Brazil

6. Canada

7.

China

8. Chile

9. Croatia

10. Czech Republic

20. Luxembourg

21. Mexico

22. Netherlands

23. New Zealand

24. Norway

25. Poland

26. Portugal

27. Russian Federation

28. Singapore

29. Slovakia

11. Denmark

12. Finland

13. France

14. Germany

15. Hungary

16. India

30. South Africa

31. Spain

32. Sweden

33. Switzerland

34. Thailand

35. United Kingdom

17. Ireland 36. United States

18. Italy

19. Japan

37. Vietnam

1. The phone displays the current setting.

172

Individual phone configuration

Step by Step

Settings

User

Configuration

Context menu

Automatic menu...

Yes

Save & Exit

Display time

20

Save & Exit

Context menu

After a connection is set up, a context menu appears with dependent functions. You can activate/deactivate the automatic display and can also set how long the context menu should be displayed. z You can also configure this setting via the Web interface

Æ page 176.

N

Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

if nec.

j

Enter and confirm the User password.

Select and confirm the option shown.

Select and confirm the option shown.

Activating/deactivating automatic menu display

Select and confirm the option shown.

In the context menu select and confirm to activate automatic menu display.

Select and confirm the option shown.

Setting the display time

Select and confirm the option shown.

In the context menu select and confirm a value from the following options:

5

10

20

30

60

120

Unlimited display

Select and confirm the option shown.

173

Individual phone configuration

Step by Step

Network information

This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the web-interface. It also provides real-time data about the network activity of the phone.

N

Press the key shown.

Select and confirm the option shown.

Settings

User

Network information

Select and confirm the option shown.

if nec. j

Enter and confirm the user password.

Select and confirm for the following overview:

Network information

Options: Exit g

IP address : 192.168.1.9

[WBM URL http://192.168.1.

DNS domain: opera.local

LAN RX:

LAN TX :

PC RX :

PC TX :

LAN autonegotiated : Yes

LAN information : 100 Mbps full

PC autonegotiated : Yes

PC information : Link down

IP Address: Displays the IP address or name which was assigned to the phone.

WBM URL: HTTP address of the Web interface. This address is specified in the Internet browser and is used to call the Web interface of the phone in the browser.

DNS domain: The administrator can also assign the phone to the IP address of a DNS domain

(for example, http://my-openStage.phone/).

174

Individual phone configuration

Step by Step

Settings

User

Reset

All user data...

Resetting user data

The following user-specific settings changed via the phone menu or the Web interface can be reset to factory settings.

• Display contrast

• Language setting

• Audio settings

– Volumes

– Settings

• Call lists

– All entries are deleted.

• Programmable keys

– All personalized programming is deleted (see also

Æ page 75).

Important: All data is reset without a warning tone.

Initiating the reset

N

Press the key shown.

Select and confirm the option shown.

Confirm the option shown.

if nec. j

Enter and confirm the user password.

Select and confirm the option shown.

Select and confirm "Reset all user data." The user data is reset to factory settings.

175

Web interface (WBM)

Web interface (WBM)

General

You can configure a number of settings for your phone via the Web interface. Communication is via a secure HTTPS connection.

Calling up the Web interface

For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the section entitled "Network information"

Æ page 174.

To call up the interface, open a Web browser and enter the following:

http://[IP address of the phone]:[port] or https://[IP address of the phone]

[IP address of the phone] is the IP address of your phone.

https://[Name of the phone]

[Name of the phone] which was assigned by service personnel.

[Port] is the port address of the phone’s HTTP server and must be 8085.

You might receive a certificate notification from the browser. Follow the instructions to download the certificate.

You will be prompted to configure a user password the first time you call up the Web interface

Æ page 132. You must log on with this

password in future every time you want to open the User Pages.

Administrator Pages

This area lets you configure settings for administering your phone and the network environment. Access to the Administrator Pages is protected by the admin password. For more information, contact your administrator or refer to the administration manual.

176

Web interface (WBM)

User pages

The Web interface homepage opens once you have entered and confirmed the phone’s IP address:

User menu User selection Phone information

User login

Highlighted entry (current page)

Menu heading

Menu entry

1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu.

2. Click a menu entry to open the corresponding form.

3. Make the desired changes.

4. Click the corresponding button to save or discard your changes.

Button functions

• "Login": Log on to the phone after you have entered the user password

• "Submit": Apply changes

• "Reset": Reset original values

• "Refresh": Update the values.

• "Logout": Log off the phone

177

Web interface (WBM)

User menu

All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu

User Pages

User login

V Æ page 132

Date and time

– Local time

V Æ page 159

– Local date (day, month, year)

V Æ page 159

– Allow daylight saving

V Æ page 160

– Difference (minutes)

V Æ page 160

– Auto time change

V Æ page 161

Audio

– Ringer melody (

V Æ page 165)

– Ringer tone sequence (

V Æ page 166)

– Ring file (

V Æ page 164)

– Room character (

V Æ page 164)

– Open listening (

V Æ page 167

Configuration

– Outgoing calls

– Autodial delay (seconds)

V Æ page 94

– Allow callback: busy

V Æ page 66

– Allow callback: no reply

V Æ page 66

– Allow busy when dialling

V Æ page 96

– Allow transfer on ring

V Æ page 89

– Allow immediate dialling

V Æ page 51

– Incoming calls

– Deflecting

– Allow deflection

(

V Æ page 77

– Default deflect destination

V Æ page 77

– Deflect to DSS

V Æ page 77

– Forwarding

– Settings

– Forwarding Favourites Destination 1

to Destination 5

V Æ page 77

– Forward all calls allowed

V Æ page 61

– to

V Æ page 60

– Forward on busy allowed

V Æ page 61

– to

V Æ page 60

– Forward on no reply allowed

V Æ page 61

– to

V Æ page 60

– No reply delay (seconds)

1

V Æ page 60

[1] Only if "Server features" was deactivated by your administrator

178

Web interface (WBM)

– Alerts

– Visual alerts

V Æ page 79

– Audible alerts

V Æ page 79

– Forwarding party

V Æ page 63

– Handling

– Allow call waiting

V Æ page 85

– Allow DND

V Æ page 131

– Allow busy when dialling

V Æ page 96

– CTI-Calls

– Allow auto-answer

V Æ page 90

– Allow beep on auto-answer

V Æ page 90

– Allow beep on auto-reconnect

V Æ page 91

– Connected calls

– Allow call transfer

V Æ page 88

– Allow call joining

V Æ page 57

– Allow exit conference

V Æ page 99

– Allow hold reminder

V Æ page 81

– Hold reminder delay (minutes)

V Æ page 81

– Allow music on hold

V Æ page 82

– Allow conferences

V Æ page 98

– Allow secure call alert

V Æ page 169

– Toggle associate

V Æ page 86

– Context menu

– Auto Show menu

V Æ page 173

– Auto hide time (sec.)

V Æ page 173

– Keyset

– Lines

– Ring delay (seconds)

V Æ page 125

– Allow in overview

V Æ page 124

– Address

[1]

– Primary line

[1]

– Ring on/off

[1]

– Selection order

[1]

– Hot-/Warmline

[1]

– Hot warm destination

V Æ page 114

– Overview

– Use FPK order

V Æ page 126

– Add all lines

V Æ page 126

– Reordering directions: Move down, Move to bottom, Move to top, Move up

V Æ page 126

– BLF

– Busy Lamp Field:

not for OpenScape Voice

[1] Information - read only

179

Web interface (WBM)

Phone

– Display

– Contrast

V Æ page 157

– Key module contrast

V Æ page 158

– Program keys

– Normal

– Edit.

V Æ page 69.

– Shifted

– Edit.

V Æ page 69.

– Key Module 1 (if available such as Program keys)

– Key Module 2 (if available such as Program keys)

Locality

– Country

V Æ page 172

– Language

V Æ page 170

– Date format

V Æ page 162

– Time format

V Æ page 162

Authentication

– Old password

– New password

V Æ page 132

– Confirm password

Phone book

– Contact list

V Æ page 102

– New contact

V Æ page 102

– Delete all contacts

V Æ page 103

180

Fixing problems

Fixing problems

Caring for your telephone

• Never allow the telephone to come into contact with coloring, oily or aggressive agents.

• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.

• If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

• Never use aggressive or alcohol-based cleansers on plastic parts. The use of scouring agents is also forbidden.

Troubleshooting

Pressed key does not respond:

If the telephone is locked repdial keys cannot be used. This also applies when emergency numbers or predefined numbers from the dial plan are stored on them.

Check whether you telephone is locked ("Phone locked" appears on the screen. To unlock enter the PIN.“). If the phone is locked, unlock it.

The phone does not ring on call:

Check whether the ringtone is deactivated (see icon in the status bar on the display

Æ page 26). If it is deactivated, activate the ringtone

The displayed time is incorrect:

The time is corrected automatically over night after 24 hours at the latest.

You cannot dial a number:

Check whether your telephone is locked ("Phone locked: Enter Password" appears on the screen). If the phone is locked, unlock it.

To correct any other problems:

First contact the relevant administrator. If the administrator are unable to correct the problem, contact Customer Service.

181

Fixing problems

Contact partner in the case of problems

Contact your administrator if a fault persists for more than five minutes, for example.

Labeling keys

The following options are available for labeling keys of the

OpenStage Key Module 15 (

Æ page 18) with the functions or numbers as-

signed to them:

Labeling

• By hand:

Labeling strips are supplied with your OpenStage Key Module 15.

Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15.

• With a computer via the Internet:

You can find the "online labeling tool" together with the user interface at http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool

• Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use.

182

Local user menu

Local user menu

Opening the user menu on the phone

Press the

N

key to open the telephone menu.

On the

Settings menu, open the User menu. You are prompted to enter the User password

Æ page 132. Confirm this with

OK. The options of the user menu are available.

User menu display

The majority of settings that can be made via the user menu on the phone,

can also be made via the web interface

Æ page 176.

Changes are usually confirmed using the

Save & exit option or discarded using the

Exit (no save) option. You can exit the current menu level using

the left key of the navigator (

Æ page 20).

!

User

Date and time?

– Options: Save & exit

– Exit (no save)

– Time: hh:mm

– Date: DD.MM.YYYY

– Daylight saving: Yes

– Yes

– No

– Difference (mins): mm

– Auto DST: Yes/No

!

Audio?

– Volumes?

– Options: Save & exit

– Exit (no save)

– Loudspeaker:

– Ringer:

– Handset:

– Headset:

– Handsfree:

– Rollover:

– Settings?

– Options: Save & exit

– Exit (no save)

– Ringtone: Ring file

– Pattern

– Ringer1.wav

Æ page 159

Æ page 159

Æ page 160

Æ page 160

Æ page 161

Æ page 163

Æ page 163

Æ page 163

Æ page 163

Æ page 163

Æ page 163

Æ page 164

183

Local user menu

– Ringer2.wav

– Ringer3.wav

– Ringer4.wav

– Ringer5.wav

– Ringer6.wav

– Ringer melody: 2

– 1

– 2

– 3

– 4

– 5

– 6

– 7

– 8

– Ringer tone sequence: 1

– 1

– 2

– 3

– Room character: Normal

– Normal

– Echoing

– Muffled

– Open listening: Standard mode

– Standard mode

– US mode

– Headset socket: Cordless headset

– Wired headset

– Cordless headset

– Conference unit

!

Configuration?

– Outgoing calls?

– Options: Save & exit

– Exit (no save)

– Autodial delay: 6

– 1

– 2

– 3

– 4

– 5

– 6

– 7

– 8

– 9

– Callback: busy: Yes

– Yes

– No

– Callback: no reply: Yes

184

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Æ page 166

Æ page 164

Æ page 167

Æ page 168

Æ page 94

Æ page 66

Æ page 66

Local user menu

– Yes

– No

– Busy when dialling: Yes

– Yes

– No

– Transfer on ring: Yes

– Yes

– No

– Immediate dialling: Yes

– Yes

– No

– Incoming calls?

– Deflecting?

– Options: Save & exit

– Exit (no save)

– Allow deflection: Yes

– Yes

– No

– Default destination:

– Deflect to DSS: Yes/No

[1]

– Forwarding?

– Settings?

– Options: Save & exit

– Exit (no save)

– All calls: Off

– On

– Off

– Destination: Destination 1 to Destination 5

– Edit favourites

– Options: Save & exit

– Exit (no save)

– Destination 1

– Destination 2

– Destination 3

– Destination 4

– Destination 5

– Busy: Off

– On

– Off

– Destination: Destination 1 to Destination 5

– Edit favourites?

– Options: Save & exit

– Exit (no save)

– Destination 1

– Destination 2

– Destination 3

Æ page 96

Æ page 89

Æ page 51

Æ page 77

Æ page 77

Æ page 77

Æ page 59

Æ page 59

[1]. Information - read only

185

Local user menu

– Destination 4

– Destination 5

– No reply: Off

– On

– Off

– Destination: Destination 1 to Destination 5

– Edit favourites?

– Options: Save & exit

– Exit (no save)

– Destination 1

– Destination 2

– Destination 3

– Destination 4

– Destination 5

– Duration: 16

– Alerts

– Options: Save & exit

– Exit (no save)

– Visual alerts: No

– Yes

– No

– Audible alerts: No

– Yes

– No

– Forwarding party: Display last

– Display first

– Display last

– Handling

– Options: Save & exit

– Exit (no save)

– Allow call waiting: Yes

– Yes

– No

– Allow DND: Yes

– Yes

– No

– Busy when dialling: Yes

– Yes

– No

– CTI-Calls?

– Options: Save & exit

– Exit (no save)

– AutoAnswer: Yes

– Yes

– No

– AutoAnswer beep: Yes

– Yes

Æ page 59

Æ page 79

Æ page 79

Æ page 79

Æ page 85

Æ page 131

Æ page 96

Æ page 90

Æ page 90

186

– No

– AutoReconnect beep: Yes

– Yes

– No

– Connected calls?

– Options: Save & exit

– Exit (no save)

– Allow call transfer: Yes

– No?

– Return?

– Allow call joining: Yes

– Yes

– No

– Allow exit conf

: Yes

– Yes

– No

– Allow hold rem.

: Yes

– Yes

– No

– Hold rem. delay: 8

– 3?

– 4?

– 5?

– 6?

– 7?

– 8?

– 9?

– 10?

– 11?

– 12?

– 13?

– 14?

– 15?

– Music on hold: Yes

– Yes

– No

– Allow conferences: Yes

– Yes

– No

– Secure call alert: Yes

– Yes

– No

– Toggle associate: Yes

– Yes

– No

– Context menu

– Automatic display menu Yes

Æ page 82

Æ page 98

Æ page 169

Æ page 86

Æ page 173

187

Local user menu

Æ page 91

Æ page 88

Æ page 57

Æ page 99

Æ page 81

Æ page 81

Local user menu

– Yes

– No

– Display time

– 5

– 10

– 20

– 30

– 60

– 120

20

– Unlimited no.

!

Keyset?

– Lines?

– Line (one of

eight possible)

– Options: Save & exit

– Exit (no save)

– Ring delay: 0

– Allow in overview: Yes

– Yes

– No

– Hot warm action

[1]

: No action

– Hot warm dest: nnnn

– Address

[1]

– Ring on/off

: nnnn

[1]

: On

– Selection order

[1]

: 1

– Overview?

– Line (up to

eight lines)

– Move down

– Move to bottom

– Use FPK order

– Add all lines

– Save

– Do not save

– BLF?

– Busy Lamp Field:

not forOpenScape Voice

– Return?

!

Phone?

– Display?

– Options: Save & exit

– Exit (no save)

– Contrast:

– Key mod. contrast:

– Program keys

Press the key to be programmed

– Options: Save & exit

– Exit (no save)

– Normal: Unallocated

[1]. Information - read only

188

Æ page 173

Æ page 125

Æ page 124

Æ page 114

Æ page 126

Æ page 157

Æ page 158

Æ page 69

Local user menu

– Unallocated

Further functions, see

– Label: predefined or customized

– Settings: function-dependent

– Shifted: Unallocated

– Unallocated

Further functions, see

– Label: predefined or customized

– Settings: function-dependent

– Key Module 1 (if available such as Program keys)

Locality?

– Options: Save & exit

– Exit (no save)

– Country: DE

– DE?

Further countries, see

– Language: Deutsch

– Deutsch

Further languages, see

– Date format: dd/mm/yyy dd/mm/yyy yyyy/mm/dd

– mm/dd/yyyy

– Time format: 24 hour

– 24 hour

– 12 Hour (AM/PM)

Security?

– Options: Save & exit

– Exit (no save)

– User password

: ********

– Confirm password:

Network information?

– Options: Exit

– Phone address:

– Web address:

– IP address:

– LAN RX:

– LAN TX:

– PC RX:

– PC TX:

– LAN autonegotiated: Yes

– LAN information: 10 Mbps full duplex

– PC autonegotiated: Yes

– PC information: Link down

Æ page 191

Æ page 69

Æ page 192

Æ page 172

Æ page 172

Æ page 170

Æ page 171

Æ page 162

Æ page 162

Æ page 132

Æ page 174

189

Local user menu

Reset?

– Options: Cancel

– Cancel

– Reset all user data

– Reset selected user data

– Function key data: No?

– Yes

– No

Æ page 175

Æ page 75

Æ page 75

190

Local user menu

Key functions

Normal

You can program the following functions on the Normal of the function keys:

• Selected dialling

• Repeat dialling

• Forward all calls

• Forward no reply

• Forward busy

• Mute

• Ringer off

• Hold

• Alternate

• Blind transfer call

• Transfer call

• Deflecting

• Shift

• Conference

• Headset

• Do not disturb

• Group pickup

• Repertory dial

• Feature toggle

• Mobility

• Directed pickup

• Callback

• Cancel callbacks

• Consultation

• Call Waiting toggle

• Immediate ring

• PreView

• Start application

• Built in fwd

• Opening the phonebook

191

Local user menu

Shifted

You can program the following functions on the Shifted of the function keys:

• Selected dialling

• Repeat dialling

• Alternate

• Blind transfer call

• Transfer call

• Deflecting

• Conference

• Repertory dial

• Release

• Callback

• Cancel callbacks

• Consultation

• Start application

192

Index

Index

A

Accepting calls multi-line

................................................ 109

Administration ............................................ 38

Audio room character

..................................... 164

volume ................................................... 163

Audio controls ............................................. 19

Audio keys ................................................... 19

Autodial delay ............................................. 94

Auto-headset .............................................. 41

D

Date ............................................................ 159

Dial plan

....................................................... 94

Display icons ............................................... 26

Display settings

contrast .................................................. 157

Do not disturb ........................................... 130

DSS call call deflection

........................................ 118

DSS key

consultation ........................................... 116

indirect pickup

....................................... 117 reject call ................................................ 117

During calls

multi-line ................................................ 112

B

Background lighting ................................. 157

Busy override

............................................ 115

E

Executive-secretary ................................. 119

F

Forced logoff ............................................. 140

Forwarding primary line

.......................... 111

Freiprogrammierbare Sensortaste .......... 68

Function keys .............................................. 19

C

Call accepting

................................................. 40

deflecting ................................................. 76

ending

...................................................... 46

forwarding

............................................... 58

Hold

.......................................................... 80

incoming

.................................................. 39

rejecting

................................................... 78

transferring

.............................................. 87

Call forwarding chain ................................. 63

Call forwarding information

.................... 111

Call lists

................................................ 35, 105

Call log

......................................................... 35

Call settings

CTI calls .................................................. 164

multi-line

................................................ 124

Call waiting .................................................. 83

Callback

........................................................ 64

CE marking .................................................... 2

Conference

.................................................. 97

Connection options .................................... 15

Consultation ................................................ 54

Consultation call from second call

.......... 83

Context ........................................................ 51

Context menus ........................................... 27

G

General information

................................... 11

Graphic display

........................................... 26

call lists

..................................................... 36

icons indicating call status

.................... 29

voicemail

.................................................. 34

Graphic display settings

contrast .................................................. 157

Group call

..................................................... 47

H

Headset ....................................................... 76

answering call automatically

................ 41

Hot line ......................................................... 52

for lines .................................................. 114

193

Index

I

Icons ............................................................. 26

Immediate dialing

................................ 51, 94

Important information ................................. 3

Incoming calls multi-line

................................................ 109

K

Key module contrast ............................... 158

Key modules

............................................... 17

Keypad

......................................................... 24

L

Language setting

..................................... 170

country setting ...................................... 172

language for user prompts ................. 170

LDAP .......................................................... 105

LED display

direct station selection keys ................ 21 function keys .......................................... 21

Line preview

............................................. 127

Line utilization

............................................. 22

Lines hot/warm line

........................................ 114

Lists (for phone numbers and contacts)

....

108

Location of the telephone

.......................... 3

Logging on and off as a mobility user .. 139

Logging on and off

as a mobility user ..................................... 137

N

Navigator

..................................................... 20

Normal dialing ............................................. 51

O

Open listening

............................................ 45

OpenScape Voice ..................................... 141

abbreviated dialing two-key abbreviated dialing

............ 147

accepting anonymous calls

................ 146

call tracing .............................................. 147

feature toggle key ................................ 141

Functions ............................................... 141

list for selective calls

........................... 144

making anonymous calls ..................... 142

parallel call

............................................. 151

parking .................................................... 153

reachability ............................................ 150

rejecting anonymous calls .................. 146

serial call ................................................ 150

silent monitoring

................................... 154

OpenScape Voice hunt group ................ 148

OpenStage Key Module 40

...................... 17

Operating instructions ................................. 2

Overview tab

.................................... 120, 123

M

Making calls multi-line

................................................ 110

Microphone

................................................. 46

Mobility

...................................................... 136

forced logoff

.......................................... 140

logon, logoff .................................. 137, 139

Multi-line accepting calls

...................................... 109

busy override ........................................ 115

LED display

..................................... 23, 118

Multi-line telephone ................................... 13

P

Padlock icon

................................................ 39

Parallel call

................................................. 151

Parking ....................................................... 153

Pattern melody ......................................... 165

Pattern sequence

..................................... 166

Phantom line ............................................... 22

Phone number directories

...................... 108

Phone settings

.......................................... 157

Phonebook .................................................. 32

LDAP

................................................ 33, 105

Local phonebook

.................................... 32

New contact

...................................... 102

Picking up the held call

................................................................... 43

Pop-up menu .............................................. 29

Primary line ................................................. 22

Privacy

........................................................ 129

194

Private line ................................................... 22

Program/Service menu ............................. 37

Programmable sensor keys ..................... 21

Index

U

User interface ............................................. 14

User support

............................................... 12

Using Ethernet switches .......................... 16

Using network ports more efficiently ..... 16

R

Reachability ............................................... 150

Redial ........................................................... 53

Redialing multi-line

................................................ 111

Repdial keys ................................................ 92

Resetting sensor keys

.............................. 75

Ringer off ................................................... 129

W

Warm line .................................................... 52

for lines .................................................. 114

Web interface ................................... 176, 183

S

Search contacts,

......................................... 32

Second call .................................................. 83

ignoring

.................................................... 84

rejecting

................................................... 84

Second call with consultation call

........... 83

Secondary line

............................................ 22

Security

...................................................... 129

Sensor keys immediate ring

........................................ 74

Sensortaste ................................................. 68

Serial call .................................................... 150

Set headset port ...................................... 168

Settings

...................................................... 157

Shared line

.................................................. 22

Silent monitoring

...................................... 154

Single-line telephone ................................. 13

Speakerphone distance

.............................. 3

Speakerphone mode

........................... 40, 44

Status icons

................................................ 26

T

Telephone maintenance

......................... 181

Telephony interface single line

................................................. 29

Time ........................................................... 159

Time display format

................................. 162

Toggle/Connect

.......................................... 55

Troubleshooting

....................................... 181

Trunk keys ................................................... 22

195

Communication for the open minded

Siemens Enterprise Communications www.siemens.com/open

Copyright © Siemens Enterprise

Communications GmbH & Co. KG

Hofmannstr. 51

80200 München

Deutschland

Siemens Enterprise

Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Reference No:

A31003-S2010-U101-29-7619

The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.

An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. OpenScape,

OpenStage and HiPath are registered trademarks of Siemens Enterprise

Communications GmbH & Co. KG.

All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.

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