Policies and Procedures
Campus Recreation Department Staff
Welcome to the SF State Campus Recreation Team! It is only with a strong, cohesive group of both
student and professional staff that our programs will be successful. This document serves as a summary
of important information about the requirements, responsibilities and procedures for all persons acting
or employed for the Campus Recreation Department. These policies should be reviewed with you
during an orientation and skills review session. If you have any questions about your responsibilities or
emergency procedures they should be discussed at this session or with your supervisor. You will be
expected to know the contents of this manual and to comply with the policies and procedures that are
Table of Contents
Section One: Introduction
Mission Statement
Section Two: The Campus Recreation Department
Safety & Security
Codes of Conduct
Scheduling & Payroll
Issued Equipment
Section Three: Aquatics
Job Descriptions
Section Four: Procedures
Opening Procedures
Closing Procedures
Lap and Recreational Swim
Section Five: Emergency Procedures
Emergency Evacuation
Pool Rescue
First Aid
Emergency Action Plan
Mission Statement
A. The Campus Recreation Department strives to meet the dynamic needs and interests of
students by providing programs and services that promote positive physical and mental
health, encourage lifetime interest in active, healthy lifestyles and provide student
leadership opportunities that compliment academic experience. We promote an
environment that values, embraces, and enriches individual differences by providing
students, faculty, and staff with programs that reflect the diversity of San Francisco State
A. Organizational Chart
Director of Campus
Ajani Byrd
Intramural & sport
Club Coordinator
Fitness & Aquatics
Ryan Fetzer
Lauren Labagh
Facility Managers
Open Gym
Intramural Sports
Fitness Manager
Fitness Instructors
Strength &
Conditioning Room
Pool Managers
III. Facilities
Burk Hall
Student Services Building
Tennis Courts
Cox Stadium
IV. Programs
Intramural Sports
Sport Clubs
Group Fitness
Informal Recreation
Safety & Security
A. Use the Buddy System
1. When walking through campus at night, make sure that you leave with another
student or fellow employee. Never leave the facilities alone.
B. C.A.R.E.
1. The Campus Alliance for Risk-free Environment offers security and assistance to
escort from Campus Recreation programs at night.
a. Shuttle –this service is designed to transport you to your car or to public
transportation at night. (415) 338-1441
b. Walking Security –a security office can be available to walk you to your
car or to public transportation at night. (415) 338-7200
C. Campus Police
In the event of an emergency or any situation in which you feel uncomfortable,
please contact the campus police department for assistance. (415) 338-7200
D. Communication
1. Your 2-way radio is your primary communication device.
2. Each of the following facility locations must have a radio on at all times: Gym
100, Gym 147, Swimming Pool, Strength & Conditioning Room and Tennis
3. All radios should ALWAYS be set on channel #10.
4. The Facility Manager on duty must carry a 2-Way Radio and a cell phone on
them at all times. The following numbers should be stored in the phones
contact list in case of an emergency: University Police, Campus Recreation Staff.
5. 2-Way Radio Protocol
Step 1: Send Alert
“Gym 148 to Guard Shack”
…………………..Facility Manager
“Guard Shack, Go Ahead”
“Can you bring a first aid kit to Gym 148”
“On my way”
Step 2: Wait for Response
Step 3: State Need
Step 4: Confirmation
Note: On any injury or emergency calls heard on the radio, the Facility Manager will
respond to the location specified for assistance. Any time Campus Police or EMS are
called by a Manager on duty, the Director of Campus Recreation must be called and
notified once the situation has been handled appropriately.
VI. Codes of Conduct
A. Tardiness
ARRIVE ON TIME. It is absolutely CRITICAL that you begin your shift on-time. Get
to work early in order to give yourself enough time to change and be ready to
begin your shift at the scheduled time. Remember, the rest of your staff is
depending on you to be responsible. If you are late, that creates a double
standard amongst your staff and may prevent a fellow co-worker from leaving
on-time. If you know that you will be late, call your Program Coordinator in
advance to let him/her know. Let others know what is happening.
a. Policy
First time –Write up
Second Time –Write up & reduction of hours
Third Time –Possible Termination
B. Attendance
1. NEVER MISS A SHIFT. In the event that an emergency arises, you are taken ill, or
circumstances prevent you from working your scheduled shift, it is YOUR
responsibility to arrange for a substitute. When you find a substitute, it is your
responsibility to alert your immediate supervisor (Manager, Program
Coordinator, etc) of the shift change and place the shift on the
trade board. In extreme circumstances, special arrangements can be made.
a. Policy
First Time –Write up
Second Time –Write up & Reduction of hours
Third Time –Possible Termination
C. Attention and Surveillance
1. ALWAYS STAY ON TASK. Do not do homework, read, visit with other staff, or
leave the facilities unattended while on duty. Your full attention should be on
the job at hand. There is more going on than you may think, be aware and be
present to help if a situation should arise.
a. Policy
First Time –Write up
Second Time –Write up & Reduction of Hours
Third Time –Possible Termination
D. Dress Code
1. All on-duty staff must be in uniform at all times. No exceptions!
a. Policy
First Time –Write up
Second Time –Write up & Reduction of Hours
Third Time –Possible Termination
E. Zero Tolerance
1. As an Employee of the Campus Recreation Department, you are expected to
present a high level of decorum while on-duty. Committing any of the following
violations will result in immediate termination:
a. Aggressive behavior (fighting, verbal abuse, etc.)
b. Use of derogatory language (race, gender, etc.)
c. Intoxication (alcohol, drugs, etc.)
d. Theft
e. Sexual Harassment
VII. Scheduling & Payroll
A. All employees are required to use our online scheduling system: for all
scheduling services. Each staff member will:
1. Select a login and password prior to working
2. Upload their availability into
3. Employees are required to check their schedules weekly to make sure that they
are able to work their assigned shifts.
B. All sub requests and shift changes must be made online using No
changes are final until approved by the program coordinator. All requests must be made
at least 24 hours in advance. Emergency shift changes must be made through the
program manager. All schedules will be posted two weeks in advance and can be viewed
at any time online.
C. All staff links such as: the link to the login for, pay vouchers, due dates
for payroll and employee handbooks can be found on the Campus Recreation Website.
1. <Go to> The Campus Recreation Department Homepage
2. <Select> Employment
3. <Select> Staff Resources
D. Student Pay Vouchers must be completed and turned in by the assigned due date (see
E. Paychecks should be picked up from the Student Services Building Room 403 on the
15th of every month (see schedule).
F. Your paycheck will be held at SSB 403 for 5 days. After 5 days, you will need to contact
your immediate supervisor for instructions.
VIII. Issued Equipment
A. Locker & Towel
1. Will be issued by the locker room for the duration of the semester. You will be
issued a new locker every semester. Lockers must be cleared out at the end of
the semester by the posted deadlines within each locker room.
B. Campus Recreation Department Shirt
C. Department Identification Badge
IX. Job Descriptions
A. Pool Manager
1. Position Description
Under the direction of the Fitness, Wellness & Aquatics Coordinator, the
Aquatics Student Manager will assist in managing students, faculty and
staff participating in any activities located in the pool area (GYM 121).
This position will also help train and evaluate all Lifeguards employed
through the Campus Recreation Department. Additionally, he/she will
provide instruction to program participants in the areas of Aquatics
when needed.
Complementing the above responsibilities, this manager will maintain
the safety of patrons, effectively communicate with participants, be able
to address individual needs, document attendance numbers, verify
proper SFSU and Campus Recreation identification cards, and modify
programming as needed to continue fit the aims and goals of the
Campus Recreation Department’s mission statement.
2. Minimum Qualifications
Must be a full-time or part-time student enrolled at San Francisco State
University. S/he must be wearing the staff uniform while on duty.
Experience must include use of Microsoft Word, Excel, and use of
standard office equipment such as photocopier and telephones. Strong
management and writing skills, event planning, and working in a team
atmosphere are required. Effective communication and organization
skills are a requirement for this position.
Applicant must be able to work independently without direct
supervision on day to day tasks.
To qualify for this position an Applicant must have an interest in
Aquatics programming and experience with health and lifeguard
3. Preferred Qualifications
Applicants with or who are currently seeking advancement in
Kinesiology, Exercise Science, and/or Fitness/Aquatics related subjects
are preferred. S/he holding two or more years experience as a pool
manager is preferred. Applicants with specialized licensing (WSI, LGI,
etc.) are also preferred for this position.
4. Required Licensing and Certification
Applicant must possess current American Red Cross certifications in:
Lifeguard Training, CPR for the professional rescuer, First Aid and AED
Physical Requirements.
5. Essential Job Functions
The Aquatics Student Manager will assist the Fitness, Wellness, and
Aquatics Coordinator in the following areas: Oversight of Staff and
Patrons = 40%, Surveillance = 30%, Document & Record Maintenance =
15%, Equipment Inventory and Safety = 10%, Scheduling = 5%
B. Lifeguard
1. Under supervision of the Aquatics Coordinator and Head Lifeguard, the
lifeguard’s primary duty is to the health and safety of the patrons of the pool. A
Campus Recreation Lifeguard needs to display a professional attitude at all
times, maintain good communication and interpersonal skills, remain focused in
spite of distraction, and possess the ability to evaluate situations and make
quick decisions. Your ultimate objective is to spot potential problems early in
order to prevent them, if possible, and to react quickly and appropriately if they
do occur. Requires: Lifeguard Training, CPR, First Aid, & AED
C. Aquatics Instructor
1. Under supervision of the Aquatics Coordinator and Pool Manager, a Campus
Recreation Aquatics Instructor must display a professional attitude at all times,
good communication and interpersonal skills, and the ability to evaluate
participants in order to maintain effective instruction. Requires: Lifeguard
Training, CPR, First Aid, AED, & WSI
A. Uniform
1. All On-Duty Aquatics Personnel must be in uniform at all times
a. Campus Recreation Department Lifeguard T-Shirt
b. Red Swim Suit
c. Whistle
d. Rescue Tube
e. 2-Way Radio (Set to Channel 10)
2. Swimsuits are a required part of uniform for all aquatics personnel. You may
wear sweats over your swim-suit, however, they must have a red cross, “Guard”
or “Lifeguard” printed on them. Whatever outerwear that you choose to wear, it
must have the ability to be easily removed in case of emergency. This means
absolutely NO SHOES are allowed. You may wear sandals only, otherwise go
barefoot. You must be prepared to enter the water at ANY GIVEN TIME. You
never know when a rescue will occur!
E. Safety Equipment
a. The Rescue Tube is your most valuable piece of safety equipment. It should be
strapped to you AT ALL TIMES. If you have to make a rescue the tube should be
b. Spinal Board
c. Ring Buoys
d. Shepherd’s Crook
C. Attention & Scanning
1. As a Lifeguard your attention should always be on the swimmers. Should a
patron try to talk to you while on duty, be courteous and answer their
questions to the best of your ability, however, keep your eyes and primary
attention on the pool at all times.
a. You should be scanning the surface of the pool in an “s” pattern,
checking the bottom of the pool every 10 seconds.
2. As an instructor, your attention should be on all participants in your class.
a. The other lifeguard on duty will take responsibility of lap swim
during class times.
D. Enforce the Rules
1. It is the lifeguards responsibility to know and understand all rules
Pool Rules
a. All swimmers must be current SFSU students/faculty/staff with valid
University issued ID cards. NO EXCEPTIONS.
b. Every swimmer must be in proper swim attire {i.e. no pants or sweats
allowed as swim apparel etc.}
c. Obey Lifeguards
d. No diving
e. No running
No horseplay on the deck or in the water
No one is to be pushed or forced into or under the water
No Eating, Drinking, or Smoking anywhere in the facility
No objects may be brought into the pool area which might present a danger
{Glass Containers, radios/ electrical appliances, pool toys, or flotation
devices}. Check with lifeguard on duty if you have any questions.
j. Swimmers may be asked to demonstrate their ability to swim in deep water
at the Lifeguard’s discretion.
k. Observe speed designations and swim in appropriate lanes.
l. Circle swim at all times during lap swim hours.
E. Breaks
2. Breaks are permitted for bathroom uses. When two lifeguards are on duty one
may quickly leave to use the lavatory. The remaining guard will assume sole
responsibilities until the other guard returns.
3. Lifeguards may use the guard shack as a break room. Eating and drinking should
be done in the guard room before or after shift. No food is allowed on deck.
a. Exception: water in plastic bottles is okay on the deck.
a. There is never a reason for both guards to leave the pool area. If both
guards must exit the facility, the pool area must be evacuated and
locked before the lifeguards may leave.
5. Two lifeguards will be scheduled during every shift. As needed one lifeguard
may take a short break to use the restroom or rehydrate (as needed). In such
cases the remaining guard MUST take position at Lifeguard Position#2 and
cover the entire pool. One lifeguard MUST be on duty at all times.
F. Whistle & Communication
1. Your whistle is your PRIMARY communication device. You MUST have your
whistle around your neck at all times. NO EXCEPTIONS
2. Indoor pool areas can get very loud at times. This is why communication with a
whistle is a necessity. Whistles can be used to communicate to both patrons
and other lifeguards.
3. One short blast should be used to get the attention of a patron. If necessary use
two short blasts. If you are unable to get the attention of the patron, either
alert the other guard for assistance or walk over to the patron and take a more
direct approach.
4. One long blast should be used in case of a Rescue or when it is time to clear the
5. Two or more long blasts should be used in case of an emergency evacuation.
This will activate the appropriate emergency action plan and will alert the other
guard(s) to help you to clear the pool.
G. Rotations
1. Lifeguards will rotate counter-clockwise, every 15 minutes
LG #2
LG #1
LG #3
H. Stay Current & Stay Fit
1. A major part of lifeguarding is staying on top of your skills. This goes for both
rescues skills as well as swimming fitness. Guards are expected to maintain
current certifications in Lifeguarding, First Aid, and CPR and expected to
maintain proper swim fitness through individual practice and in-service training.
XI. Duties
A. Lifeguard #1
1. Stationed on the East end of the pool in the guard shack.
2. Monitors the two-way radio and responds to first aid situations in and outside
of the pool area.
3. Backs up Lifeguards 2 & 3 in an emergency situation.
4. Checks and scans all SFSU ID cards
5. Performs and records all chemical tests
6. Responsible for head counts
7. Responsible for answering questions and providing information to participants
B. Lifeguard #2
Stationed along the North Side of the pool
Monitors the pool from deep end to shallow end. Scanning the surface of the
pool in an “s” pattern, checking the bottom of the pool every 10 seconds.
(Scanning will overlap with Lifeguard #3)
Never take your eyes off of the pool. If a patron asks you a question, respond
appropriately, but do NOT break eye contact from pool. When in doubt, refer all
patrons to Lifeguard #1 for assistance.
C. Lifeguard #3
1. Located opposite lifeguard #2 on the south side of the pool
2. Monitors the pool from deep end to shallow end. Scanning the surface of the
pool in an “s” pattern, checking the bottom of the pool every 10 seconds.
(Scanning will overlap with Lifeguard #2)
3. Never take your eyes off of the pool. If a patron asks you a question, respond
appropriately, but do NOT break eye contact from pool. When in doubt, refer all
patrons to Lifeguard #1 for assistance.
D. Instructor
1. Training
All Instructors will attend a mandatory orientation prior to working.
Each session will require all instructors to teach “mock” classes to their
peers as a means of solidifying their understandings and strengthening their
teaching abilities.
2. Lesson Plans
Must follow lesson plans in accordance with American Red Cross WSI
Must review and prepare for each section prior to teaching
Must assess all students to make sure that they are in the appropriate class
3. Be attentive to class
Although a lifeguard and a pool manager will be on duty at all times, it is
important to maintain surveillance over your entire class.
If a child is consistently disobeying your instruction or “swimming free,”
simply have them sit on the deck until it is their turn to perform lesson. If
problem persists or child is unwilling to obey, signal for the pool manager.
4. Communicate
In terms of public relations you are on the front line. Always carry yourself in
a professional manner and refrain from using offensive language or
behaviors while on deck. The public is watching.
As an instructor parents will want to speak with you regarding their child’s
performance. Make yourself available between classes to respond candidly
about your students. Always smile and be positive!
XII. Opening Procedures
A. Retrieve Pool key from locker room attendant
B. Perform Facility Check
1. Pool
a. Hazards–Scan the bottom and the surface of the pool for potential hazards
which could endanger swimmers. If lane lines need to be put in the wrench
to tighten them is hanging on the inside of the double doors guard shack.
b. H20 Level – Water level should not be more than 4” above or below the
c. H20 temperature – The water temperature should between 78 – 84
degrees. The target temperature is 82 degrees. Thermometer is located in
the shallow end.
d. H20 Condition/Clarity – Be aware of any strong chlorine type odors coming
from the water, deck, or facility. Minimum visual clarity of the water is to
be based upon being able to see the pool drains at the bottom of the deep
end, while standing on the edge of the deck at the shallow end.
2. Deck
a. Lights – All lights in and outside of the pool must be turned on. If lights will
not turn on, notify supervisor immediately. Dim light is a hazard that will
prevent the pool from opening.
b. Air – Make sure that all exhaust fans are on. Poor ventilation is a hazard that
may prevent the pool from opening.
C. Perform Equipment Check
1. Rescue equipment –Check emergency equipment (spinal board, ring buoys, rescue
tubes) for readiness or damage. Be sure to check all straps on spinal board and
untangle ropes on ring buoys.
2. First Aid Supplies – Check the first aid kit (mounted in the shack) and make sure it is
stocked with all necessary supplies.
D. Set-up all safety equipment
1. Make sure that the spinal board and ring buoys are brought out and set up on the
pool deck before opening. They must remain on deck until closing.
E. Set-up lifeguard stations with all necessary equipment
1. Two-Way Radio
2. ID Scanner
3. Stereo
a. Music can be turned on during swimming hours. Radio stations are
preferred; however, cd’s and mp3’s are permitted if the music is inoffensive
to patrons.
b. The stereo volume must not exceed 42.
F. When all steps have been completed, LG #2 may open both men’s and women’s interior
locker room doors leading to the pool facility. When all lifeguards are ready, lifeguard #2
may announce to swimmers that it is safe to enter the water.
XIII. Closing Procedures
A. Pre-Closing Procedures
1. Evacuate the pool area
i. At 8:45pm, Lifeguard #2 should blow whistle (1 long blast) and announce
that all swimmers must exit the pool.
ii. Remind swimmers that the locker room closes promptly at 9:00pm.
2. Place all swim equipment in storage bins
i. Remind all swimmers to place equipment (fins, buoys, kickboards, etc.)
inside the blue storage lockers located along the North side of the pool.
3. Once all participants have left the pool area, close and lock the men’s and women’s
locker room doors
i. Once all participants have left the pool area, begin Closing Procedures.
ii. Under no circumstances are you to begin closing procedures with patrons
still in the pool area.
B. Closing Procedures
1. Check the pool area for any potential hazards, trash or left items.
i. Any left-over personal belongings or ID cards will be kept in the “lost &
found” area inside the guard shack.
2. Wash the Deck
i. Use the hoses located on the East and West ends of the pool to wash down
the deck. Avoid pushing water underneath office doors and doors leading
to the gymnasium hallway.
Return/Replace all Safety Equipment
i. Check the first-aid kit (mounted in the shack) and make sure it is stocked
with all necessary supplies.
ii. Return Two-Way Radio to charger in LG Shack
iii. Return Spinal Board and Rescue tubes to the LG shack
Clean Guard Shack
i. Be sure the LG shack is clean and void of clutter. Turn off the music, lock
the door, and secure it behind you.
Before exiting the pool area, perform one last check and make sure that the exhaust
fans and pool lights are on.
Return the Key
i. Return the key to the appropriate locker room. If the Locker Room
attendant is not available, alert the student manager. Otherwise, leave key
inside guard shack and lock the keys in the shack.
XIV. Lap Swim & Recreational Swim
A. Lap swim
1. Set up the indicators for slow, medium, and fast lanes. Make sure that you
direct swimmers to the appropriate lanes.
2. The 6 lanes are separated by speed, indicated by markers at the shallow end.
The outside lanes 1 & 6 are designated for slow swimmers, lanes 2 & 5 are for
medium swimmers, and lanes 3 & 4 are for the faster swimmers.
3. Monitor fast, medium, and slow lanes--- be sure that swimmers are in the
appropriate lane, relocate swimmers as needed. This will minimize the chances
of collisions.
4. A maximum of 6 swimmers are allowed in each lane. Do not allow a swimmer
to enter a lane that already has 6 swimmers in it.
5. Swimmers must swim in a circular pattern “circle swim,” always swimming
counter-clockwise, with the lane line on their right side.
B. Recreational Swim
1. It is the lifeguard’s responsibility to remove lanes lines as needed for
recreational swim and restore lane lanes at the conclusion of recreational swim.
XV. Emergency Evacuation
A. In the event of any emergency requiring the evacuation of the pool or facility, it is the
job of the lifeguard to organize and direct all participants including student, faculty, and
staff out of the endangered area safely. A key part of this task is keeping all participants
as calm as possible and avoiding panic as you direct people. A lifeguard team that is well
organized and prepared to deal with emergency situations and appears calm and
confident will be best able to carry out a smooth rescue and evacuation while avoiding
general panic and chaos.
B. Pool Shut Down
1. In case of pool chemical imbalances, water level deficiency or poor water clarity,
the lifeguards should contact the appropriate supervisor and/or RSP
professional staff member. If the decision is made to close the pool, notify the
men’s and women’s locker room attendants and they will post signs. It is the
locker room supervisor’s responsibility to post signs with date, time, reason, and
duration of closure. The pool will be shut down immediately if any of the follow
a. Water level of 6 inches below or above normal level.
b. Reduced visual clarity such that the pool drains at the bottom of the
deep end
c. Water temperature is lower than 76 degrees Celsius or higher than 86
degrees Celsius.
d. Lifeguard witnesses hazardous substance in pool (feces, vomit, blood,
chemical spill)
e. Emergency i.e. fire, earthquake, power outage.
2. Shut Down Procedures
1. Clear the pool
2. Alert locker room attendants
i. Men’s Locker Room 415.338.2243
ii. Women’s Locker Room 415.338.1164
3. Facilities Manager (On-Duty)
4. Have the facilities manager create a pool closed sign and place it on the
inner door of both the men’s and women’s locker rooms.
5. Call Facilities 415.338.1568 and notify them as to why you are closing
(no chlorine, cloudy, dirty, etc.) Give them a specific reason so that they
can correct it.
i. If you get the voicemail, complete the following steps:
i. state that you are calling in regards to the gymnasium
pool (Gym 121)
ii. leave your name
iii. description of the reason for the pool closure
iv. date & time of closure
v. Finally, state that you are calling from the Campus
Recreation Department
3. Evacuation Plan
1. When to evacuate: The fire horn in the Gymnasium Building will signal
you to evacuate the building immediately. The alarm horn is activated
by the building’s local fire alarm boxes or by the Department of Public
Safety. In emergencies other than fire, the Department of Public Safety
uses a “voice alarm,” by its representative and/or our building
coordinators, announcing an evacuation.
2. Evacuation Locations
i. Gym 121 Pool - evacuate through south doors, through hallway
to front court yard (towards Cesar Chavez Center)
ii. Men’s Locker Room – evacuate through rear exit doors to
outside rear of gymnasium either near gym 121a or 117a
(Conference Room). Leave the facility towards Cox Stadium.
iii. Women’s Locker Room – evacuate through rear exit door t
outside rear of gymnasium leading towards Cox Stadium.
XVI. Pool Rescue
A. Non-Injury
1. Primary Rescuer - 1st guard(s) to see & respond to the situation.
2. Blow Whistle -1 long blast to alert secondary guard
3. 2nd Guard Assumes Surveillance of entire pool *(If 3rd guard is on duty #2 &
#3 each take half of pool).
4. Using Two-Way Radio, 2nd Guard will call supervisor for immediate
assistance, supervisor gets AED equipment if called for.
B. Spinal injury, Major injury or unconscious victim
1. Primary Rescuer - 1st guard(s) to see & respond to the situation.
2. Blow Whistle -1 long blast to alert secondary guard
3. 2nd Guard Assumes Surveillance of entire pool *(If 3rd guard is on duty #2 &
#3 each take half of pool).
4. Using Two-Way Radio, 2nd Guard will call supervisor for immediate
assistance, supervisor gets AED equipment if called for.
5. 2nd guard must empty pool as quickly and safely as possible.
6. 3rd guard, Supervisor, or delegated patron must call 9-911 using the yellow
university phone – DO NOT HANG UP until told to by the operator.
C. The R-E-S-C-U-E Plan
1. The RESCUE acronym provides a basic method of remembering information
regarding steps to follow in case of an emergency.
a. Recognize the problem. Early recognition can prevent more serious
problems, or can make a rescue more likely to be successful.
b. Evaluate the situation. Is it an emergency? Is it on the deck or in the
water? What kind of response is needed? Any kind of collision may
indicate a possible neck or spinal injury.
c. Signal the other Guard. Alert them to the problem so they can sound
the air horn, provide back-up surveillance, clear the pool, or assist with a
rescue, as the situation requires.
d. Communicate with the victim if possible. Find out what is wrong,
reassure them and give directions.
e. Use appropriate techniques for the situation: assists; rescue;
backboard/spinal injury techniques; and first aid procedures.
f. EMS (UPD) should be called ASAP in minor and major injuries. Call x87200 or 9-911 for an ambulance. If in doubt CALL.
XVII. First Aid Situations
Injury Classification (See Emergency Action Plan Flow Chart For Plan)
Superficial Injury: A superficial injury will be defined as a minor scrape or cut,
not requiring the summoning of immediate outside medical attention. Basic
Pool Rescues without injury will follow the plan of action for a superficial
injury. A pool rescue report will be filed in addition to an injury report.
Minor Injury: A minor injury will be defined as any injury requiring attention
greater than a Band-Aid or a minor scrape or cut, but not requiring the
summoning of immediate outside medical attention
Major Injury: Major injuries will include all injuries requiring immediate
medical attention. If the injured parties refuses medical attention, but such
attention is advisable, the accident must still be handled as a major injury. If
you feel that an ambulance should be called, call the ambulance. When the
paramedics arrive, the patron at that point does have the right to refuse
attention. That determination will be best handled between the paramedics
and the injured party.
In an emergency, precautions should always be taken which will protect both the
rescuer and the victim from the transmission of disease. The Center for Disease
Control (CDC) recommends the following “Universal Precautions” be used in
situations involving contact with blood.
Wear latex gloves or vinyl gloves to prevent skin and mucous membrane
exposure when contact with blood or other body fluids are anticipated.
Place contaminated items in Red Hazardous waste bag and inform your
supervisor for safe disposal.
If the pool deck has come into contact with blood or other body fluids clean
the area with a small amount of bleach (approximately 3 tsp of bleach).
Rinse the deck using hose and paper towels. Dispose of all contaminated
items in Red Hazardous waste bad and inform your supervisor for safe
Immediately and thoroughly wash your hands or other skin surfaces after
contact with blood. If gloves were worn, remove gloves (by turning them
inside out, avoiding contact with any blood) and wash hands.
XVIII. Emergency Action Plan
1st Responder:
Recognize Emergency &
Assess victim and survey
the scene for hazards
Superficial Injury or Noninjury Pool Rescue
Minor Injury
Major Injury
Call University Police
Provide First Aid
Monitor Victim
Complete Injury Report
Provide First Aid
Contact supervisor, send
them to wait for police
2nd Responder:
Evacuate Pool
Keep Victim Comfortable
until EMT arrives
Alert on-duty Supervisor
“Supervisor needed in
Complete Injury Report
Have: Patron, Supervisor,
or 3rd Guard Call 9-911
If environment is safe, reopen facility
Assist Primary Guard
Provide First Aid & Keep
Victim Comfortable
Complete Injury Report
Return to duty
Inform Supervisor
When environment is
safe, return to duty
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