Air-Con | 12000 BTU | Installation manual | Air-Con 12000 BTU Installation manual

Air-Con 12000 BTU Installation manual
10000 / 12000 BTU
Room Air Conditioner
with Heat Pump
OPERATING AND INSTALLATION MANUAL
Models: KC-30H / KC-35H
Thank you for selecting Soleus Air. To ensure proper
operation, please read this manual and keep it for
future reference.
TABLE OF CONTENTS
INTRODUCTION……………………………..…………………………………….…................................1
SAFETY INFORMATION………………………………………………....…………........…..……......….1
NORMAL CARE AND MAINTENANCE……………………………………………….…..………….…3
INSTALLATION REQUIREMENTS………………………………………………..……….……….....…5
ELECTRICAL REQUIREMENTS…………………………………...………..………..…..................……6
INSTALLATION INSTRUCTIONS………………………………………………..……….……….…..…8
THROUGH-THE-WALL CABINET INSTRUCTIONS..……………………………………….……......10
COMPLETE INSTALLATION INSTRUCTIONS..…………………………………………………........12
GENERAL OPERATING INSTRUCTIONS…………………………………………………….......……13
OPERATING CONTROLS……………………………………………………………………..…………14
BEFORE CALLING SERVICE………………………………………………….…………..……………15
WHEN SERVICE IS REQUIRED………………………………………………………...........…………15
ANY QUESTIONS?…………………………………………………………………….……....…………15
THROUGH-THE-WALL INSTALLATION INSTRUCTIONS..…………………………………............16
SPECIFICATION………………………………………………..…………………………………............19
WARRANTY…………………………………………………………………………………....…………20
This mark indicates a direction/procedure that must be followed!
Thank you for selecting Soleus Air. To ensure proper operation, please read this
manual and keep it for future reference.
Introduction
Room air conditioners cool, dehumidify, and filter air inside
your home. Heat pump and electric heat models offer both
heating and cooling. Opening sections of manual provide
general information for all room air conditioner models.
Operating Controls section describes operation of controls
for each model. After reading the opening sections, turn to
Operating Controls section and find the panel layout that
matches the model of your unit.
Read entire manual thoroughly before beginning installation
and operation of your new room air conditioner. Be sure you
have all necessary tools and materials on hand for the job.
Study illustrations to familiarize yourself with important details
of the installation process. Review manual for operating
instructions.
NOTE
1. Mechanical experience is required to install air conditioner.
2. Installation can take from 1 to 3 hours, depending on installer’s knowledge and skill.
3. If you encounter problems during installation, call our Technical Support and Warranty Service at
1-888-8-SOLEUS. If your problem cannot be resolved by phone, contact an authorized Soleus Air
brand servicer. Contact and service will be at your expense.
Safety Information
Be sure electrical service is adequate for chosen model of air conditioner. Complete electrical rating for
unit is found on serial plate located behind front grille. Electrical outlet must be close enough to unit for
power cord to reach without strain. Air conditioner should be the only appliance on individual circuit.
For personal safety and to avoid possible damage to appliance or home, observe all safety instructions
highlighted by symbol shown below.
RECOGNIZE THIS SYMBOL AS A SAFETY PRECAUTION.
After installing unit, reread instructions to ensure each step is complete and that all parts are fastened in
place. For best results and to minimize installation time, perform all procedures in the order shown.
1
OWNER'S PRODUCT IDENTIFICATION
WARNING
MODEL NUMBER
To prevent heat related illness or death, do
not use this device for unattended cooling
of persons or animals unable to react to
product failure. Failure of unattended air
conditioner may result in extreme heat in
area intended for cooling, causing heatrelated illness or death of persons or
animals.
SERIAL NUMBER
MANUFACTURING NUMBER
Owner's Name
Address
City
WARNING
State
/
Zip
/
Date of Purchase
HIGH TEMPERATURE STRESS HAZARD
This room air conditioner is not meant to
provide unattended cooling or life support
for persons or animals that are unable to
react to failure of the product.
Authorized Dealer
Address
City
(
The failure of an unattended air conditioner
may result in extreme heat in the conditioned space causing overheating or
death of persons or animals.
State
Zip
)
Phone Number
WARNING
To avoid death, personal injury or property
damage due to electrical shock:
Precautions must be taken to ward off or
guard against such an occurrence.
•
•
•
•
Unpacking
Unpack and visually inspect the unit. Report any damage to
the delivering carrier immediately. Remove and discard all
packing material.
•
•
WARNING
•
Do NOT operate unit with shipping foam
blocks in place. Always remove prior to
running unit.
•
On some models the air conditioner front and/or mounting kit
hardware may be packed separately.
Record the model, serial and manufacturing numbers of your
unit in the space provided below. This information is found on
a nameplate visible after the front of the air conditioner has
been removed. The rated voltage, amperage and capacity for
your specific model can also be found on this nameplate.
Read the warranty packaged with the unit. Keep the warranty
and a copy of your sales receipt for future reference. You may
also want to record in the space provided the date purchased
and the selling dealer.
•
•
•
•
Observe all local codes and ordinances.
Disconnect electrical power to unit before servicing.
Ground appliance properly.
Check with a qualified electrician if you are not
sure this appliance is properly grounded.
DO NOT ground to gas line.
DO NOT ground to cold water pipe if pipe is
interrupted by plastic, non-metallic gaskets, or
other insulating (non-conducting) materials.
DO NOT modify plug on power cord. If plug
does not fit electrical outlet, have proper outlet
installed by qualified electrician.
DO NOT have a fuse in the neutral or ground
circuit. A fuse in the neutral or ground circuit
could result in an electrical shock.
DO NOT use an extension cord with this appliance.
DO NOT use an adapter plug with this appliance.
DO NOT pinch power cord.
DO NOT REMOVE warning tag from power cord.
Electrical Requirements
Grounding Instructions
This appliance is equipped with a three-prong grounding plug
for protection against possible shock hazards. If a two-prong
2
Unit Plug
Type
Receptacle
Required
page included with this manual or in the mounting kit
assembly. Follow these instructions carefully. Keep these
instructions with this manual for future reference. Your unit
will be one of the following three designs:
Circuit Rating, Voltage
Breaker, Time Rating On
Delay Fuse
Nameplate
NEMA No. 5-15P NEMA No. 5-15R 125V-15AMP
115V
•
NEMA No. 6-15P NEMA No. 6-15R 250V-15AMP
230/208V rated
at 12 amperes or
less
NEMA No. 6-20P NEMA No. 6-20R 250V-20AMP
230/208V rated
over 12 amperes,
but not more than
16 amperes
NEMA No. 6-30P NEMA No. 6-30R 250V-30AMP
208V rated over
16 amperes, but
not more than
24 amperes
•
Room Heat Pumps
Heat pumps work by moving heat instead of creating it. In the
summer, the cool indoor coil absorbs heat from your room
and moves it outdoors, providing cooling. In the winter, heat
pumps reverse this operation. By lowering the temperature
of the outdoor coil below the outdoor temperature, the heat
pump absorbs the heat from outdoors and moves it inside
your house. This heat transferring process is very efficient.
For example, at 45°F outdoor temperature, a heat pump can
provide 2 ½ watts of heat for every watt of electricity it
consumes.
wall receptacle is encountered, the customer is required to
contact a qualified electrician and have the two-prong wall
receptacle replaced with a properly grounded three-prong
wall receptacle in accordance with the National Electrical
Code.
Room air conditioners are designed to operate according to
requirements on the nameplate and as shown in Table 1.
Fuse or circuit breaker ratings must be according to the fuse
instruction label and as shown in Table 1. Do not plug models
marked “Use on Single Outlet Circuit Only” into a circuit with
another appliance or light fixture.
As outdoor temperatures drop, the heating capacity and
efficiency of the heat pump declines. At temperatures below
45°F, it is likely that ice will form on the outdoor coil. Heat
pump units are designed to operate as a heat pump above
approximately 40°F. Below 40°F, these units switch automatically from reverse cycle heat pump to auxiliary electric
heating. No defrost is required. There is no minimum
operating temperature.
Receptacle Wiring
Receptacle wiring must be of adequate size for unit. Refer
to unit identification plate for exact power requirements.
Minimum size of wiring, based on power requirements, is:
Units up to 20 amps:
20–30 amp units:
Unit with a window mounting kit
These models are designed for mounting though an
opening in a wall. These units can be adapted to
window installation by using the optional window mounting kit supplied with your unit.
Unit without a window mounting kit
No window mounting kit is supplied with the unit.
These models are designed for mounting through an
opening in a wall. These units can be adapted to
window installation by purchasing an optional window
mounting kit. Consult your dealer to choose the kit that
is appropriate for your model and installation.
12 gauge
10 gauge
Normal Care and Maintenance
LCDI or AFCI Power Cords
Underwriters Laboratories (UL) and the National Electric
Code (NEC) now require power cords that sense current
leakage and can open the electrical circuit to the unit. In the
event, the unit does not operate, check the reset button
located on or near the head of the power cord as part of the
normal troubleshooting procedure.
CAUTION
Installing an air conditioner through a wall
requires extensive carpentry and/or masonry experience. Thru-wall installations performed by inexperienced or unqualified
individuals can result in costly damage to
home.
Use copper wire only. Consumer’s responsibility is to provide
proper and adequate receptacle wiring that conforms to all
applicable codes. All wiring should be installed by qualified
electrician.
Annual Inspection
It is suggested that your unit be inspected by your dealer or
servicer once a year. It is advisable to have the outer case
removed and the unit thoroughly cleaned.
Installation
Complete step-by-step installation instructions are furnished
with your unit. These instructions will be found on a separate
3
Note: The life of your unit may be greatly reduced if you live
in a salt air or other corrosive type environment. Under these
conditions, the unit should be removed from its case and
completely cleaned at least once a year. At that time any
scratches or blisters on the painted surfaces should be
sanded and repainted. Placing an algaecide tablet in the
outdoor side of the unit’s basepan is suggested in humid
areas where algae formation is common.
Air Filter Cleaning
A dirty air filter reduces operating efficiency of unit. Filter
should be inspected at least once every week during operation. Clean filter with vacuum cleaner or wash in warm water
and mild detergent. Filter should be thoroughly dried before
replacing in unit. Do not operate unit without filter in place.
Fan Motor Care
The fan motor is permanently lubricated for long life. There is
no need to oil the motor.
Front Grille and Filter Removal
Slide-out Chassis Removal from Outer Case
4. If the unit has a screw holding the basepan clip to the
chassis, remove the screw.
The front contains an air filter that can be removed on left or
right side of front. To clean the filter use one of the following
methods for filter removal:
CAUTION
METHOD ONE
Grasp filter handle and slide filter out of unit.
To reduce the risk of personal injury be
sure to have sufficient help when moving
your unit. A room air conditioner can
weigh between 70 and 240 pounds.
5. Using basepan handle, pull chassis straight out, slowly
and evenly, until approximately 9-12 inches extends
from outer case. Use both hands to grasp basepan and
pull remaining chassis from outer case.
1. Remove two side Phillips screws attaching case to
chassis basepan.
2. Remove two control knobs.
3. Remove two side Phillips screws attaching front panel
to case.
CHASSIS
BASEPAN
CLIP
PLASTIC
FRONT
NOTE: Basepan clip is shipped in plastic bag with mounting
screw and condensate drain cup. Install clip after reinserting
chassis into outer case to prevent accidental chassis removal.
Reinstall air filter by reversing removal procedure.
Front Grille and Cabinet Cleaning
Grille and cabinet may be cleaned with warm water and mild
soap or detergent. Cleaning and polishing compounds are not
recommended, as they may damage plastic surfaces.
4
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:
Plug into a grounded 3 prong outlet.
Do not use an extension cord.
Do not remove ground prong.
Unplug air conditioner before servicing.
Do not use an adapter.
Use two or more people to move and install air conditioner.
SAVE THESE INSTRUCTIONS
INSTALLATION REQUIREMENTS
Tools and Parts
Location Requirements
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
IMPORTANT: Observe all governing codes and ordinances.
Check the location where air conditioner will be installed. Proper
installation is your responsibility. Make sure you have everything
necessary for correct installation.
The location should provide:
■ Grounded electrical outlet within 4 ft (122 cm) of where the
power cord exits the air conditioner.
Tools Needed
■
Flat-blade and Phillips
screwdrivers
■
Level
■
Tape measure
■
Drill and ³⁄₁₆" or smaller bit
NOTE: Do not use an extension cord.
Through-the-wall installation:
■
Free movement of air in room to be cooled.
In addition to the tools listed above, the following tools are
needed for though-the-wall installation.
■
A large enough opening for the air conditioner.
■
Adequate wall support for weight of air conditioner. Air
conditioner weighs between 94 and 103 lbs (43 to 47 kg).
■
Saw
■
Wood preservative
■
Caulk
■
1" (2.5 cm) or thicker
lumber
■
7 - #10 x 1" wood screws
NOTE: Cabinet louvers must not be obstructed. Air must be able
to pass freely through the cabinet louvers.
A
Parts supplied (on some models)
Check that all parts are included in parts package.
B
A
H
C
D
E
F
G
A. Cabinet louvers
I
A. Foam window sash seal
B. Window lock brackets (2)
C. #10 x ¹⁄₄" pan-head Phillips
screws (6)
D. #10 x ³⁄₈" pan-head
Phillips screws (3)
E. #10 x ³⁄₄" round-head screws (6)
F. #10 x 1/2" pan-head Phillips
screws (3)
G. Top channel
H. Side curtains (2)
I. Foam seal
NOTE: Installation parts are supplied for double-hung windows
up to 40" (101.6 cm) wide. A special Wide Window Kit is available
from your dealer or service center. See “Accessories.”
5
Window installation
Electrical Requirements
Window opening measurements:
■ 27" min. to 39" max. (68.6 cm to 99 cm) opening width.
■
WARNING
16¹⁄₄" min. (41.3 cm) opening height.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
A
Do not use an adapter.
B
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
A. 27" min. (68.6 cm)
B. 16¹⁄₄" min. (41.3 cm)
Ground wire must be connected to ground screw located in lower
right corner of air conditioner when air conditioner is in cabinet.
The electrical ratings for your air conditioner are listed on the
model and serial number label. The model and serial number
label is located behind the front panel on the flange below the
control panel area.
Specific electrical requirements are listed in the chart below.
Follow the requirements for the type of plug on the power supply
cord.
Through-the-wall installation
The wall opening measurements should be:
■ Height: 16" (40.6 cm) plus twice the thickness of wood used
to build frame.
■
Width: 22⁵⁄₈" (57.5 cm) plus twice the thickness of wood used
to build frame.
Power supply
cord
C
A
B
¹⁄₄"
(0.6 cm)
C
A. 16" (40.6 cm)
B. 22⁵⁄₈" (57.5 cm)
C. Wood thickness
¹⁄₂"
(1.3 cm)
6
Wiring requirements
■ 115-volt (103.5 min. - 126.5 max.)
■
0-12 amps
■
15-amp time-delay fuse or circuit breaker
■
Use on single outlet circuit only.
■
230-volt (207 min. - 253 max.)
■
0-12 amps
■
15-amp time-delay fuse or circuit breaker
■
Use on single outlet circuit only.
■
230-volt (207 min. - 253 max.)
■
0-16 amps
■
20-amp time-delay fuse or circuit breaker
■
Use on single outlet circuit only.
■
230-volt (207 min. - 253 max.)
■
0-24 amps
■
30-amp time-delay fuse or circuit breaker
■
Use on single outlet circuit only.
WARNING
Recommended grounding method
This air conditioner must be grounded. This air conditioner is
equipped with a power supply cord having a grounded 3 prong
plug. To minimize possible shock hazard, the cord must be
plugged into a mating, grounded 3 prong outlet, grounded in
accordance with all local codes and ordinances. If a mating outlet
is not available, it is the customer's responsibility to have a
properly grounded 3 prong outlet installed by a qualified electrical
installer.
It is the customer's responsibility:
■ To contact a qualified electrical installer.
■
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
To assure that the electrical installation is adequate and in
conformance with National Electrical Code, ANSI/NFPA 70 latest edition, and all local codes and ordinances.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Copies of the standards listed may be obtained from:
National Fire Protection Association
One Batterymarch Park
Quincy, MA 02269
To test your power supply cord:
1. Plug power supply cord into a grounded 3 prong outlet.
2. Press RESET.
3. Press TEST (listen for click; Reset button will trip and pop
out).
4. Press and release RESET (listen for click; Reset button will
latch and remain in). The power supply cord is ready for
operation.
NOTES:
■ The Reset button must be pushed in for proper operation.
Power Supply Cord
NOTE: Your unit’s device may differ from the ones shown.
A
B
RESET
TEST
The power supply cord must be replaced if it fails to trip when
the test button is pressed or fails to reset.
■
Do not use the power supply cord as an off/on switch. The
power supply cord is designed as a protective device.
■
A damaged power supply cord must be replaced with a new
power supply cord obtained from the product manufacturer
and must not be repaired.
■
The power supply cord contains no user serviceable parts.
Opening the tamper-resistant case voids all warranty and
performance claims.
RESET
TEST
B
■
A
A. Reset button
B. Test button
This room air conditioner is equipped with a power supply cord
required by UL. This power supply cord contains state-of-the-art
electronics that sense leakage current. If the cord is crushed, the
electronics detect leakage current and power will be
disconnected in a fraction of a second.
7
INSTALLATION INSTRUCTIONS
Unpacking
3. Remove front panel by removed 2 phillips screws on both
bottom left right sides of front.
3A: Remove both knobs from control panel.
4. Remove ground screw and ground wire from front of air
conditioner base. Save ground screw.
WARNING
Excessive Weight Hazard
Use two or more people to move and install
air conditioner.
Failure to do so can result in back or other injury.
A
Remove packaging materials
■
Remove and dispose of/recycle all packaging materials.
Remove tape and glue residue from surfaces before turning
on the air conditioner. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
B
A. Green ground wire
B. Ground screw
■
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your air conditioner.
5. Pull on handle to slide air conditioner out of cabinet. Place air
conditioner on cardboard.
■
Handle air conditioner gently.
6. Remove any paking foam from inside of unit.
1. Remove air conditioner from carton and place it on
cardboard.
2. Remove shipping screws from both sides of cabinet.
A
A. Handle
A
NOTE: Do not lift, push, pull or remove any expanded
polystyrene (foam) from inside the air conditioner. It is not
packing material.
A. Shipping screw
NOTES:
■ Handle air conditioner gently.
■
Window Installation (on some models)
Be sure your air conditioner cabinet does not fall out of the
opening during installation or removal.
■
The location where the power cord exits the air conditioner
should be no more than 4 ft (122 cm) from a grounded
3 prong outlet.
■
Do not block the louvers on the front panel.
Do not block the louvers on the outside of the air conditioner.
■
3. Using 3 - #10 x ³⁄₈" pan-head Phillips screws, attach top
channel to air conditioner cabinet.
B
A
B
B
Attach Top Channel
NOTE: Attach top channel and side curtains to air conditioner
cabinet before placing cabinet in window.
1. Locate supplied bag of screws.
2. Place top channel on top of air conditioner cabinet, lining up
the 3 holes in top channel with the 3 holes on top of air
conditioner cabinet.
A. Top channel
B. #10 x ³⁄₈" pan-head Phillips screws (3)
8
Attach Side Curtains
Attach foam adhesive seal
1. Locate provided bag of screws.
2. Insert top and then bottom of right-hand curtain housing in
top and bottom curtain guides on air conditioner cabinet.
Attach foam adhesive seal along the bottom of the curtain
bottom channel.
Back View
A
B
A
B
A. Curtain housing
B. Foam adhesive seal
Install Cabinet into Window
A. Curtain housing
B. Curtain guides
Bottom View
A
■
Handle air conditioner gently.
■
Be sure your air conditioner cabinet does not fall out of the
opening during installation or removal.
■
The location where the power cord exits the air conditioner
should be no more than 4 ft (122 cm) from a grounded 3
prong outlet.
■
Do not block the louvers on the front panel.
■
Do not block the louvers on the outside of the air conditioner.
1. Center empty cabinet in window. Check that lower rail of air
conditioner cabinet is behind and against back side of
windowsill. Maintain a firm hold on the air conditioner
cabinet. Lower window sash to hold cabinet in place.
Top channel must be on inside room of window sash.
B
A. Curtain housing
B. Curtain guides
3. Extend right-hand curtain outward so you may insert the
first screw through the middle hole of the curtain. Using
#10 x ¹⁄₄" pan-head Phillips screw, screw curtain to middle
hole in air conditioner cabinet.
NOTE: This screw is required to correctly attach curtain (top
to bottom) to the air conditioner cabinet.
Windower sash
Top channell
2. Measure the distance between the right-hand side of the
cabinet and the inside of the window channel.
3. Repeat for the left side. Adjust the cabinet until the distance
on each side is the same.
A
B
4. While the right-hand curtain is still extended, insert
#10 x ¹⁄₄" pan-head Phillips screws into the top and bottom
slots of curtain. Screw curtain to the top and bottom holes
in air conditioner cabinet.
NOTE: Some curtains may have 2 slots at each end. You will
be able to see a mounting hole through the correct slot.
C
5. Slide curtain housing into guides as far as it will go.
6. Repeat above steps for left-hand curtain.
A. Window sash
B. Empty cabinet
C. Window channel
9
4. Use a ³⁄₁₆" drill bit to drill 3 starter holes 1/2" deep through the
3 holes in the cabinet and into the windowsill.
5. Attach cabinet to windowsill with 3 - #10 x 1/2" pan-head
Phillips screws.
2. Insert one of the #10 x ³⁄₄" round-head screws through
hole and into lower window sash. Insert one of the
#10 x ³⁄₄" round-head screws through threaded hole in top
of curtain and one in bottom of curtain.
A
B
B
A
A
A. #10 x ³⁄₄" round-head screw
B. Hole for #10 x ³⁄₄" round-head screw
A. #10 x 1/2" pan-head Phillips screws
B. Windowsill
3. Repeat for right-hand curtain.
6. Check that air conditioner cabinet is tilted 1/2 bubble on
carpenters level to the outside so that water will run to
the outside.
Complete Window Installation
1. Insert foam seal behind the top of the lower window sash and
against the glass of the upper window.
2. Place window-lock bracket on top of lower window and
against upper window sash.
3. Use a ³⁄₃₂" drill bit to drill a starter hole through the hole in the
bracket and into the window sash.
4. Attach window-lock bracket to window sash with
#10 x ³⁄₄" round-head screw to secure window in place.
Attach Side Curtains to Window Frame
1. Pull left-hand curtain out until it fits into window channel. Use
a ³⁄₃₂" drill bit to drill a starter hole through the hole in the
curtain housing and into the lower window sash.
Front View
B
C
A
Top View
B
D
D
A. Window lock bracket(2) C. Upper window glass
B. Foam seal
D. #10 x 1/2" pan-head Phillips screws (3)
A
C
A. Left-hand curtain
B. Window channel
C. #10 x ³⁄₄" round-head screw
Through-the-Wall Cabinet Installation
NOTES:
■ Handle air conditioner gently.
■
Be sure your air conditioner cabinet does not fall out of the
opening during installation or removal.
■
The location where the power cord exits the air conditioner
should be no more than 4 ft (122 cm) from a grounded
3 prong outlet.
10
■
Do not block the louvers on the front panel.
■
Do not block the louvers on the outside of the air conditioner.
■
It is the customer's responsibility and obligation to have this
product installed by a qualified technician familiar with
through-the-wall room air conditioner installations.
Option 1—Wood, metal or plastic molding
■
Use 1" (2.5 cm) or thicker lumber for wood frame.
When you are using wood, metal or plastic molding, the wood
frame should line up with inside wall as shown.
A
A B C
B
D
C
A. Outside width
B. Outside height
C. Depth
A. Molding
B. Inside wall
4. Apply wood preservative to the outside exposed surface.
5. Insert the frame in the wall opening. Square and level frame.
6. Attach frame securely to the wall.
C. Wood frame
D. Louvers
Option 2—Plastered wall with no molding
If the plastered wall is to be flush with the cabinet and no molding
is used, the wood frame must be set ¹⁄₂" (13 mm) into the inside
wall.
AB
Install Cabinet into Wood Frame
1. Insert cabinet into the framed wall opening.
The top of the cabinet should extend ¹⁄₂" (13 mm) into the
room. If there is trim, the cabinet should extend ¹⁄₂" (13 mm)
past the trim.
C
D
B
A
A. Plastered wall
B. Inside wall
C. Wood frame
D. Louvers
A. ¹⁄₂" (13 mm) extending into room
B. Trim
Install Wood Frame
2. Use a level to check that cabinet is level side to side.
1. Construct wood frame. See “Location Requirements” for
dimensions.
2. Measure outside width and height of frame to determine wall
opening dimensions.
3. Cut opening through the wall. Remove and save insulation.
NOTES:
■
Dimension for depth depends on wall thickness and type
of molding.
■
Do not block louvers in air conditioner cabinet.
A
A. Level
3. Check that air conditioner cabinet is tilted to the outside so
that water will run to the outside. 1/2 bubble on carpenters
level.
4. Reuse the insulation to seal opening between cabinet and
frame.
5. Use existing holes and 6 - #10 x 1" wood screws (not
provided) to attach cabinet to frame.
NOTE: Do not overtighten screws or cabinet will distort and
provide a poor air seal between cabinet and air conditioner.
6. Caulk all outside wall openings around cabinet.
11
Complete Installation
NOTE: Handle air conditioner gently.
1. Make sure the free end of the ground wire is outside of the
cabinet.
Position ground wire pointing straight up. Put excess ground
wire between coil and air conditioner cabinet.
WARNING
A
Excessive Weight Hazard
+
Use two or more people to move and install
air conditioner.
Failure to do so can result in back or other injury.
+
B
A. Green ground wire
B. Ground screw
2. Insert air conditioner into cabinet.
REMEMBER: Make sure the free end of the ground wire is
outside of the cabinet.
4. Install shipping screws on both sides of cabinet.
5. Insert front tabs of front panel into top of cabinet and swing
front into place.
6. Attach bottom front of panel with front panel screws. Replace
control knobs (on some models).
NOTE: For through-the-wall installations, if needed, install
molding around room side of cabinet.
A
WARNING
A. Make sure the free end of the ground wire
is outside of the cabinet.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Electrical Shock Hazard
Connect green ground wire to ground screw.
Do not use an extension cord.
Failure to do so can result in death or electrical shock.
Failure to follow these instructions can result in death,
fire, or electrical shock.
3. Connect green ground wire to cabinet base with ground
screw.
7. Plug into a grounded 3 prong outlet.
8. Press RESET on the power supply cord plug.
12
General Operating Instructions
While operation of all units is similar, controls vary slightly
from model to model. Operating Controls section shows
control panel of unit purchased and gives detailed information
about operation of controls.
To install, remove the unit chassis from the outer case. Insert
the condensate drain cup through the recessed ½” hole on
the back center of the outer case. Once inserted, place a ½”
diameter hose or tube on the drain cup bottom spout. The
hose allows you to route where you want the excess water to
go. Reinsert the unit chassis into the outer case. The unit
basepan overflow hole will be positioned directly above the
drain cup and will catch any water that might run out.
Airflow Around Unit
Select the highest fan speed and set temperature control to
its coldest position. When the desired temperature is
reached, slowly move the temperature control toward a
warmer setting until the compressor shuts off. The thermostat will then cycle the compressor on and off to maintain this
selected temperature. Adjust the fan speed for desired air
circulation.
Outer Case
Condensate
Drain Cup
BAFFLES
1/2" Diameter
Hose
OUTDOOR
LOUVERS
INDOOR
GRILLE
Changing Airflow Direction Baffles
Airflow on unit may be diverted left or right from center by
baffles. Upward and downward air discharge is provided by
tilting louvers. Adjust baffles and tilt louvers for desired
airflow pattern.
Airflow Around Unit
Check the indoor grille and outdoor louvers for obstructions
to airflow. Do not block the airflow to and from the unit. If air
is obstructed and/or deflected back into the unit, the air
conditioner’s compressor may cycle on and off rapidly. This
could damage your unit.
Drain Cup Installation and Use
Your air conditioner uses a system where the water removed
from the indoor air (condensate) is channeled to the outdoor
side of the unit. The outdoor fan blade has a “slinger” ring
attached to it that dips into the water and slings the water
onto the outdoor coil surface. This is the sound of water you
hear during normal operation. The water quickly evaporates
on this warm surface and improves the efficiency of your air
conditioner. In normal conditions the unit can evaporate the
water as fast as it is removed from the indoor air.
However, in very humid conditions excess amounts of water
may drip off the unit chassis. If this proves to be a problem,
install the condensate drain cup included with the unit to
route excess water where it would not be a problem (see
illustration).
Switchover Thermostat Control
Emergency heat switch overrides heat pump (compressor)
and starts auxiliary electrical heater. When switch is ON,
heat pump is locked out.
•
Use emergency switch only when heat pump fails to
provide adequate heat. Cause of heat pump malfunction should be determined by authorized servicer. Cost
of operating unit will increase when emergency heat
switch is engaged.
Only for Qualified Service Personnel
To access and engage emergency switch:
• Unplug unit.
1. Remove front grille, air filter, and plastic front, as described
in Installation Instructions.
2. Remove basepan clip.
3. Slide chassis out of case about two inches.
4. Locate access hole for emergency switch above label on
right front of control box.
5. Remove control panel for access.
6. Remove outdoor thermostat from control box and locate
"flat head" adjustment screw on back of thermostat.
7. To start emergency heat, insert flathead screwdriver into
slot and turn counterclockwise until switch-stop is reached.
8. Return chassis to case.
9. Re-install lthermostat and mount control panel door.
10.Replace basepan clip, plastic front, air filter, and front
grille.
13
Operating Controls
COMFORT ZONETM AND HEAT PUMP MODELS
Fan Control
OFF – Completely shuts off the unit. To prevent blowing
fuses, wait two minutes after turning the unit off before
turning it on again.
LOW COOL – Filters and circulates room air with the fan
running continuously on low speed. Also cools and dehumidifies while the compressor is running. Select this setting
for quiet cooling operation.
HIGH COOL – Filters and circulates room air with the fan
running continuously on high speed. Also cools and dehumidifies while the compressor is running. Select this setting
for maximum air circulation and cooling effect.
LOW HEAT – Filters and circulates room air with the fan
running continuously on low speed. Also heats while the
compressor or electric heat is running. Select this setting for
quiet heating operation.
Temperature Control
Slide this control to the left for a warmer room temperature,
to the right for a cooler room temperature.
Vent Control (On Some Models)
Choose one of the following two settings by sliding the vent
control under the appropriate marking:
EXHAUST – Exhausts room air to the outdoors. Also
circulates and filters room air. This position can be used to
exhaust stale or smoky air. To conserve energy, it is advised
that the Fan Control be in the Fan Only setting when using
this feature.
CLOSED – Exhaust damper is closed. Unit circulates and
filters room air. This position should be used for normal
cooling operation.
HIGH HEAT – Filters and circulates room air with the fan
running continuously on high speed. Also heats while the
compressor or electric heater is running. Select this setting
for maximum air circulation and heating effect.
FAN ONLY– Select this setting for circulating or exhausting
room air without cooling.
14
Before Calling Service
To reduce the risk of electric shock, personal injury, or death, turn the fan control to the
off position and remove the unit plug from the wall outlet before doing any inspection
or maintenance work.
The following is a list of problems that are sometimes encountered when using a room air conditioner. Possible cause and
suggested remedies are given for each problem.
If the problem cannot be fixed using the suggested remedies, see WHEN SERVICE IS REQUIRED section.
PROBLEM
POSSIBLE CAUSE
SUGGESTED REMEDY
UNIT WILL NOT RUN
No power to unit
Push reset button on power cord.
Set Fan Control to position other than OFF.
Make sure plug is firmly seated in outlet.
Check for blown fuses, tripped circuit breakers.
LITTLE OR NO COOLING
LITTLE OR NO HEATING
(fan and compressor run)
Fresh air/exhaust damper open
Obstructed indoor or outdoor airflow
Dirty air filters
Unit undersized for application
Set vent to CLOSED.
Remove obstruction from indoor grille or outdoor louvers.
Dirty air filter. Clean or replace, as needed.
Check with dealer to determine proper capacity unit for application.
LITTLE OR NO COOLING
LITTLE OR NO HEATING
(only fan runs)
Temperature Control not set properly
For cooling, turn Temperature Control to cooler setting.
NOISY UNIT
Loose front on mounting assembly
Weak building construction
Water hitting fan blade
For heating, turn Temperature Control to warmer setting.
Tighten any loose parts.
Provide additional support for unit.
Normal in high humidity. Stop noise by removing drain plug or adding
condensate drain cup.
Check with dealer to determine proper capacity unit for application.
Unit oversized for application:
compressor cycles on and off frequently
MOUNTING SUPPORT NOT
INSTALLED
Storm window frame installed in window
Some models require removal of storm window frame before
installation.
FROST ON INDOOR COIL
Dirty air filter
Clean air filter by vacuuming or washing with water and mild soap.
Normal for low outdoor temperatures
Turning Temperature Control to warmer setting reduces occurrence and
duration of frost.
FROST ON OUTDOOR COIL
(heat pump models only)
Normal for outdoor temperatures at or
below 45°F
Call for service only if unit does not heat room and you have
checked all problems and remedies listed under LITTLE OR NO
HEATING.
ODORS IN COOLING
Mold, mildew, or algae formation on wet
Surfaces
To reduce algae growth, use algaecide tablet in base pan; remove
drain plug; add condensate drain cup and hose. Thoroughly clean unit.
Normal for first time electric heater is
used each season
Caused by dust accumulation during unused months.
Odor dissipates quickly with heater use.
ODORS IN HEATING
When Service Is Required
Your room air conditioner dealer can give you the name of your nearest Authorized Service Center. Help them give you
prompt service by providing:
• An accurate description of problem.
• Complete model, serial, and manufacturing (P) numbers from serial plate.
• Proof of purchase (sales receipt) upon request.
Repair by unauthorized servicer that results in subsequent failure of unit voids warranty. Warranty details are contained
in warranty certificate enclosed with unit.
Keep accurate records of service calls, including what was done, servicer’s name, and date of service.
Any Questions?
Most questions can be answered by your local Soleus Air brand dealer. If you have other matters that cannot be resolved
locally, or you need additional information regarding other heating and cooling products offered by us - please call:
CONSUMER INFORMATION LINE
1-888-8-SOLEUS
(Technical Support and Warranty Service)
15
Thru-wall Installation Instructions
for GREE® brand Room Air Conditioner
Introduction
This instruction sheet provides guidelines for installing a
compact air conditioner through an outside wall.
22 3/5''
CAUTION
Installing an air conditioner through a wall
requires extensive carpentry and/or masonry experience. Thru-wall installations performed by inexperienced or unqualified
individuals can result in costly damage to
home.
15 3/8''
5 4/5''
21 1/3''
Air Conditioner Dimensions
The following figures show the outside dimensions of air
conditioner with chassis installed, and dimensions of outer
case with chassis removed.
Outer Case Dimensions
(chassis removed)
23 3/5"
General Instructions
All GREE® brand Compact Room Air Conditioners feature
a slide-out chassis. Chassis and front cover must be removed from outer case for installation.
CAUTION
In order to reinstall the chassis and reattach the air conditioner front cover, the
installed outercase must be square and
level from side to side. Use wood shims
between sides of case and finished opening - especially where case is secured to .
opening - to prevent warping or distorting.
Check installed case for distortion using
carpenter's square.
22
/5"
24 33/8"
Air Conditioner Dimensions
(with chassis installed)
A finished opening 23-inches wide x 16-inches high is
recommended. The lower left inside corner of opening must
be within 5 feet of an appropriate electrical outlet (see Use
and Care manual for electrical requirements.)
When wall thickness exceeds 5 1/2-inches, opening must
be modified to allow air to enter side louvers on case (see
special instructions on back ). Do not install air conditioner
in walls thicker than 10 1/2-inches.
16
Placement of Outer Case in Opening
Place outer case in opening, flush against one side of
opening. Use carpenter’s level and ensure case is level
from side to side and has a 3/8-inch slope from front to back
(back of case must be 3/8-inch lower than front to ensure
proper condensate drainage). If needed, use shims to level
case (from side to side) and to obtain proper back slope.
15 9/16"
Front of case must project ¾-inch (minimum) beyond inside wall in order to attach air conditioner front frame. If
framing indoor side of opening with wood molding (or other
decorative material), extend outer case ¾-inch beyond
molding.
22 13/16"
When case is properly positioned in opening, use wood
shims to fill any gaps between case and finished opening,
especially in area where case will be secured to opening.
Take care not to warp or distort case when installing
shims. For condensate drainage, install drainage cup in
drain hole on baseplate of case.
Electrical outlet must
be located within 5-feet
of this point.
Dimensions of Finished Opening
Outercase must project
a minimum ¾"
beyond inside wall
or molding to attach front frame
Masonry Construction
See CAUTION under General Instructions. In masonry
walls, cut or build a finished opening 15 9/16-inches high by
22 13/16-inches wide. When case is properly positioned in
opening, secure it in place with mortar or concrete nails
driven through holes in sides of outer case (shim case and
predrill holes before securing with nails).
Lintel and
flashing
(if required)
Brick Veneer or Frame Wall Construction.
5 1/2"
Front of outer case
to side air louvers
nstall case
3
/8"
See CAUTION under General Instructions. Cut or build
rough opening large enough to allow a framed, finished
opening 15 9/16-inches high and 22 13/16-inches wide.
When case is properly positioned in opening, secure it to
framing material with nails or screws driven through holes in
sides of outer case (shim case and predrill holes before securing).
Caulk all
sides
Optional
molding
(not provided)
Installed Case
(brick veneer or frame wall construction
shown)
15 9/16"
Framing
lumber
22 13/16"
Framed/Finished Opening
(brick veneer or frame wall construction)
17
Installation in Wall Thicker Than 5 ½inches
The side louvers in outer case provide ventilation to air conditioner compressor and fan motor and must not be
blocked. When installing unit in a wall over 5 1/2-inches
thick, provisions must be made in wall opening to ensure
free air flow to the side louvers. This can be accomplished
by chamfering the vertical portions of the outside opening
as shown.
Ventilation louvers on top of case must not be obstructed.
Do not attempt to install unit in walls thicker than
10 1/2-inches.
Front of
outercase
5 1/2"
4"
¾" minimum
projection
10 1/2"
22 3/5"
30 3/5"
Side air
louvers
(both sides)
4"
Chamfering Walls Thicker Than 5 1/2-inches
18
Specifications
Model
KC-30H
KC-35H
Cooling Capacity (BTU/HR)
9500/9700
11400/11600
Heating Capacity (BTU/HR)
8300/8500
10100/10500
Electric Heat (BTU/HR)
8500/10700
8500/10700
Rated Voltage
208/230V~
208/230V~
60Hz
60Hz
Design Pressure Lowside
150 P.S.I.
150 P.S.I.
Design Pressure Highside
330 P.S.I.
380 P.S.I.
Cooling AMPS
4.8/4.6
5.9/5.5
Cooling Watts
970/990
1210/1235
Cooling EER
9.8
9.4
Heating AMPS
4.5/4.2
5.8/5.1
Heating Watts
850/870
1100/1140
Heating EER
9.8
9.2
Electric Heat AMPS
15.6/16
15.6/16
Electric Heat Watts
3500
3500
Air Flow Volume (CFM)
310
310
Dehumidifying Volume (Pint/Day)
71
Rated Frequency
Refrigerant Charge (Ounce)
71
R22 / 26.81 OZ
R22 / 34.57 OZ
Dimension (W/D/H)(inch)
22.6” X 23.62” X 15.31”
22.6” X 23.62” X 15.31”
Dimension of Package (W/D/H)(inch)
25.79” X 27.40” X 16.54”
25.79” X 27.40” X 16.54”
97/114.6
97/114.6
Net Weight /Gross Weight (lbs)
19
Warranty
Soleus International Inc. warrants the accompanying Soleus Air 10000 / 12000BTU Heat Pump Room Air
Conditioner (KC-30H / KC-35H) to be free of defects in material and workmanship for the applications specified
in its operation instruction for the period of parts specified below.
5 YEARS FOR COMPRESSOR
1 YEAR FOR OTHER COMPONENTS
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance.
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation of
the product after repair.
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus
International including, but not limited to, any malfunction, defect or failure caused by or resulting from
unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or
transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage,
fire, flood or other Acts of God, or normal wear and tear.
Warranty service must be performed by a qualified HVAC contractor. Soleus maintains a centralized service
network to provide parts and assist in resolving service problems if difficulties are encountered. Soleus agrees to
provide service information, sell repair parts and reimburse the dealer /serviceman for parts in accordance with
Soleus International’s Policies and Procedures.
SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED
WARRANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS
SPECIFIED ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS
INTERNATIONAL INC.’S LIABILITY EXCEED THE RETAIL VALUE OF THE AIR CONDITIONER.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover
internet sales, used, salvaged, or refurbished products.
FOR TECHNICAL SUPPORT AND WARRANTY SERVICE
Soleus International Inc.
Tel: 1-888-8 SOLEUS
Monday through Friday, 9:00 AM to 5:00 PM, PST
Email: Contact@soleusair.com
Website: www.soleusair.com
20
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