Samsung ITP-5107SIP User manual

Samsung ITP-5107SIP User manual
Q U I C K
R E F E R E N C E
G U I D E
This QUICK REFERENCE GUIDE is designed to familiarize you with the basic
operation of your Samsung ITP-5021D telephone.
PLACING CALLS
OUTSIDE CALLS - To place a call to an outside party:
Lift the handset.
Press an idle outside line button, line group button or dial a line access
code to receive dial tone.
Dial the telephone number.
Replace the handset or press the END button when the call is completed.
NOTE: If outside telephone numbers that you may need to call frequently have
been programmed as a system speed dial keys simply lift the handset
and press the appropriate key to call these numbers.
INTERNAL CALLS - To place a call to another extension at your location:
Lift the handset.
Dial the extension number or group number.
Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice Announce or Auto Answer.
Begin speaking after the tone.
Replace the handset or press the END button when the call is completed.
SPEAKERPHONE CALLS - Your Samsung ITP-5021D has full speakerphone
capability.This feature may be used for both internal or external calls.To activate
this feature:
Press the SPEAKER button.
Place an internal or external call.
Press SPEAKER button to disconnect the call.
NOTE: The handset may be used at any timeduring the conversation.To resume
handsfree operation press the SPEAKER button and replace the handset.
ANSWERING CALLS
OUTSIDE CALLS - To answer incoming calls :
Lift the handset or press the SEND button to answer on SPEAKERPHONE
and you are automatically connected to the ringing call.
Replace the handset or press the END button when the call is completed.
NOTE: If a call is flashing at your telephone but not ringing, you must press the
flashing button to answer.
INTERNAL CALLS/VOICE ANNOUNCE CALLS - To answer when
another extension calls your telephone:
Lift the handset or press the SEND button to answer on SPEAKERPHONE.
Replace the handset or press the END button when the call is completed.
NOTE: The volume can be adjusted at any time by pressing the up and down
arrow keys on your navigation button.
PLACING A CALL ON HOLD
Calls may be placed on System Hold or Exclusive Hold. Calls placed on
Exclusive Hold may only be picked up from the extension that placed them on
hold. A call placed on System Hold may be picked up at any extension.
SYSTEM HOLD - To place a call on hold:
Press the HOLD button. The call will flash green at your telephone.
To take the caller off hold, press that button and the green flashing light will
go steady green again.
Resume conversation.
EXCLUSIVE HOLD - To place a call on hold at your telephone so that other
users cannot get it:
Press the HOLD twice. The call will flash green at your telephone.
To retrieve the call, press the flashing green line button or press the HOLD
button a third time.
NOTE: Internal calls will always be placed on exclusive hold.
TRANSFERRING CALLS
You can transfer a call by informing the other extension who is calling or without notification.
While on a call, press the TRANSFER button and dial an extension number.
Your call is automatically put on transfer hold.
Wait for the called party to answer and announce the call (optional).
Replace the handset.
TRANSFERRING WITH CAMP-ON
When you are transferring a call to another station and you receive a busy signal, you may camp the call on to this station. Simply hang up when you hear the
busy signal. The called party will be alerted that a call is waiting for them.
NOTE: If you receive No More Calls tone, that station has no button available to
receive another call. Press TRANSFER to return to the outside caller.
CALL WAITING
If an outside call has been camped-on to your phone or another station has
camped-on to you:
Your keyset will ring and the call that is waiting for you (camped-on) will
flash green.
Press the flashing button to answer; your other call will go on hold automatically if your station has the Automatic Hold feature set. If not, you must
press HOLD and then the flashing button or finish the first call and hang up;
the waiting call will ring.
Lift the handset or press the SEND or ANS/RLS button to answer.
NOTE: Intercom calls will not go on Automatic Hold.
CONFERENCE CALLS
To make a conference call, while engaged in a conversation:
Press the CONFERENCE button and receive conference tone.
Make another call, either intercom or outside, press the CONFERENCE
button and receive conference tone.
Make another call or press the CONFERENCE button to join all parties. You
may conference up to five parties (you and four others).
Repeat the last step until all parties are added.
To leave the conference, hang up.
NOTE: When attempting to add another party to the conference and you are
not able to reach the desired person, hang up. Simply press the CONFERENCE button again to return to the previous conversation.
FORWARDING CALLS
You may forward your calls to another station, group of stations or an external
telephone number. Program a destination for the type of forwarding you want
as detailed below. If you have FWD ALL, FWD BUSY and FWD NO ANSWER
keys, press one to turn that forward feature on. A steady red light reminds you
what forward condition is activated.
You can clear all call forward conditions set at your station by lifting the handset and dialing 600.
FORWARD ALL CALLS
To forward all your calls under any condition to another station:
Dial 601 plus the extension or group number.
Receive a confirmation tone and hang up.
FORWARD BUSY
To forward calls to another station when you are on the phone:
Dial 602 plus the extension or group number.
Receive a confirmation tone and hang up.
FORWARD NO ANSWER
To forward calls to another station when you do not answer:
Dial 603 plus the extension or group number.
Receive a confirmation tone and hang up.
FORWARD BUSY/NO ANSWER
If you have both a Forward On Busy destination and a Forward No Answer destination programmed, you may set both of these at the same time:
Dial 604.
Receive a confirmation tone and hang up.
OTHER FEATURES AND FUNCTIONS
SPEAKER/RECEIVER VOLUME - Press the up () or down () arrow buttons during a conversation to raise or lower volume.
RINGER VOLUME - Press the up () or down () arrow buttons to adjust
the ringer volume while the telephone is ringing.
LAST NUMBER REDIAL - To redial the last telephone number you dialed,
press the REDIAL button.
NAVIGATION BUTTON The NAVIGATION button is divided into separate
feature buttons:
MENU BUTTON: This button displays
the following options:
1. OUTGOING LOGS: Allows you to view a list of the 30 most recent outgoing calls from your telephone.
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•
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•
Press the MENU button, scroll or dial number 1.
Press ENTER.
Scroll to the desired PHONE NUMBER.
Press the SEND button to automatically dial the number.
2. INCOMING LOGS: Allows you to view a list of the 30 most recent
incoming calls to the telephone.
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•
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•
Press the MENU button, scroll or dial number 2.
Press ENTER.
Scroll to the desired PHONE NUMBER
Press the SEND button to automatically dial the number.
3. SPEED DIAL: Allows you to search through Station and System Speed
Dial Numbers.
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•
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Press the MENU button, scroll or dial number 3.
Press ENTER, scroll to option or dial option:
1. Personal Speed, or 2. System Speed.
Press ENTER, scroll to the desired PHONE NUMBER.
Press the SEND button to automatically dial the number.
4. DIRECTORY DIAL: Allows you to search for station speed, system
speed and station numbers based on their associated programmed
name.
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•
•
Press MENU button, scroll or dial option number 4.
Press ENTER, scroll to option or dial option: 1. Personal Speed, 2.
System Speed, or 3. Station Number.
Enter the name associated with the speed number or station
number and press the SEND button to automatically dial the
number.
5. FORWARD SET: Allows you to assign station call forward condition for
the phone.You must first set the forward type and destination (Options
2-5) then activate the forwarding in option 1.
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•
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•
Scroll or dial option number 5.
Press ENTER, scroll to or dial the desired option and assign station
number to forward your station to: 2. ALL FWD NO., 3. BUSY FWD
NO., 4. NOANS FWD NO., 5. DND FWD NO., 0. FWD CANCEL.
Press ENTER, scroll to or dial 1. FORWARD TYPE.
Scroll to or dial the desired forward type and press ENTER to activate the desired call forward type.
6. ALARM REMINDER: Allows you to set an Alarm Reminder. Up to three
alarms may be set.
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Scroll or dial option number 6.
Scroll or dial the desired alarm number (Alarm 1-3).
Press ENTER.
Enter Alarm Type: 0. NOT SET: Disables alarm, 1. TODAY: Rings
alarm one time only, on the day set, or 2. DAILY: Rings alarm daily
at time set.
Press ENTER, display confirms setting and returns to that alarm set
menu.
Scroll up to set ALARM TIME and press ENTER.
Enter ALARM TIME (Military Format) and press ENTER.
Display confirms setting.
SEND BUTTON: This button is used when reviewing recently received or
called numbers and answering incoming calls.
END BUTTON: This button is used to disconnect a call after a conversation
or to return to the main menu.
CANCEL BUTTON: This button is used to return to the main menu.
Features and Specifications
Line Groups
9 Local/LCR
____________________________
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____________________________
15
16
17
18
19
20
Station Groups
Feature Access Codes
501 _____________________________
502 _____________________________
503 _____________________________
504 _____________________________
0
10 + xxx
12 + xxx
13
16 + xxx
17
18
19
400
401
42 + xxx
43
44
45
46
47
48 + xx
49
53 + xxx + 1
53 + xxx + 0
56
600
601 + xxx
602 + xxx
603 + xxx
604 + xxx
605 + xxx
606 + xxx
65 + xxx
66 + xx
67
*
Paging Zones - Dial 55 plus
0
1
2
3
4
5
6
7
8
9
*
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All External Zones
All Page
Programmed Messages
01
02
03
04
05
06
07
08
09
10
11
12
13
14
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Operator
Pick Up A Parked Call
Pick Up A Held Call
Door Lock Release
Speed Dialing
Save And Redial Number
New Call (Recall)
Last Number Redial
Cancel Do Not Disturb
Set Do Not Disturb
Cancel Message You Left
Return Message
Callback
Busy Station Camp-On
Conference
Account Code
Cancel Programmed MSG
Send Flash To C.O. or PBX
In Group
Out of Group
Meet Me Answer
Cancel All Call Forward
Set Forward All Calls
Set Forward Busy
Set Forward No Answer
Set Fwd Busy/No Answer
Set Forward on DND
Set Forward Follow Me
Pick Up Ringing Extension
Pick Up Group
Universal Answer
Authorization Code
NOTE: Some features may not be available on your system software version or some access codes may have changed to
meet your company’s application. In either case consult with your System Administrator.
QRG-ITP21D 01 07/04
w w w . s a m s u n g u s a . c o m / b c s
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