DWG2000-1G is full functions VoIP gateway based on IP and GSM wireless network, which provides a flexible network configuration, powerful features, and good voice quality. It works for carrier grade, enterprise, SOHO, residential users for cost-effective solution.

1.2 Scenario of Applications of Products

DWG2000-1G provides access of GSM network.

With the development of users and telecom service, mobile network and fixed network integration will be steadily increasing. DWG2000-1G provides high quality VoIP service which perfectly meets the requirement. This is a scenario shown as figure 1-2-1

Figure 1-2-1 Network scenario

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

1.3 Product Appearance

The appearance of DWG2000-1G shows as follow

Figure 1-3-1 Front & Rear view of DWG2000-1G

1.3.1 Interface

Interface

Table 1-3-1 Description of interface

Description

WAN

LAN

SIM

Indications blinking when connect successful

1 SIM channel

DC DC 12V

1.3.2 Indications

Table 1-3-2 Description of indicators on front view of DWG2000-1G

Indicators Color Name Status Description

RUN

GSM

Green

Running indicator

Off Unregistered

Slow blinking Registered

Fast Blinking SIM cards Registered

Slow blinking Unregistered

1.3.3 Reset

Push RST button for 6 seconds of DWG2000-1G, the device will restore factory setting.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

1.4 Functions and Features

1.4.1 Protocol Standard Supported

 Standard SIP and MGCP(option) protocol;

 Simple Traversal of UDP over NATs (STUN);

 Point-to-point protocol over Ethernet (PPPoE);

 Hypertext Transfer Protocol (HTTP);

 Dynamic Host Configuration Protocol (DHCP);

 Domain Name System (DNS);

 GSM;

 ITU-T G.711α-Law/μ-Law、G.723.1、G.729AB;

1.4.2 System Function

 PLC: Packet loss concealment

 VAD: Voice activity detection

 CNG: Comfort Noise Generation

 Local/Remote SIM card work mode

 Adjustable gain of port

 DTMF adjustment

 Balance alarm

 Lock/unlock SIM/UIM

 Mobile number display rejection

 Sending/receiving SMS

 Customize IVR Recording

 White and black list

 One number access

 Open API for SMS, support USSD

 Echo Cancellation (with ITU-T G.168/165 standard)

 Automatic negotiate network

 Hotline

1.4.3 Industrial Standards Supported

 Stationary use environment: EN 300 019: Class 3.1

 Storage environment: EN 300 019: Class 1.2

 Transportation environment: EN 300 019: Class 2.3

 Acoustic noise: EN 300 753

 CE EMC directive 2004/108/EC

 EN55022: 2006+A1:2007

 EN61000-3-2: 2006,

 EN61000-3-3: 1995+A1: 2001+A2: 2005

 EN55024: 1998+A1: 2001+A2: 2003

 Certifications: FCC, CE

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

1.4.4 General Hardware Specification

 Power Supply:AC100~240V 50/60HZ DC12V/1A

 Temperature: 0~40 ℃（Operation）, -20~80 ℃（storage）

 Humidity: 5%～90%RH,

 Power Consumption: 5W

 Dimensions: 112(W) x76(D) x24(H) mm

 Net weight: 0.7kg

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

2. Equipment Installation

This chapter mainly introduces DWG2000-1G hardware installation and connection of equipment.

2.1 Installation Notice

DWG2000-1G uses DC12V power. Power supply should ensure the reliability and stability,otherwise, it may damage the SIM card or device. In addition, make sure the power supply connects to ground bar well. With right ground protect connection, that can reduce the surge voltage caused by lightning that damage the equipment, and ensure voice quality (note: when calls with irregular noise occurring, please check the power whether connect ground well).

Common measures are as follows:

Making sure that all devices powered in the buildings are in accordance with NEC (National

Electric Code, National Electrical Regulations) Article 250 of manual properly grounded;

Making sure that the panel of building power supply units used high-quality copper wire well connect with the ground wire, copper wire specifications shall comply with NEC Table 250-94/95 relevant provisions of the manual. Grounding cable that buried in the building field, including at least one or several 2.44m deep under the ground, or buried deeply underground at least 0.76m, with a wire around the building (see NEC manual specifications the relevant provisions of the table 250-94/95);

Setting up voltage protector between equipment and ground connected to some other computer equipments (either directly or through other devices), such as terminal or printer must also be plugged into the same surge protector.

Network interface of DWG2000-1G supports RJ45 standard with 10Mbps or 100Mbps network.

Wireless section, inserting SIM card directly, GSM channel should work properly.

2.2 Installation Procedure

The outlook of DWG2000-1G looks like a 1U chassis; to install hardware the cable is needed.

After unpacking the equipment, please do follow the procedure as following steps:

2.2.1 Install SIM Card

When installing SIM card, opening blank panel of SIM slot, procedure shows as below:

 Push down the yellow button,the SIM slot will popup;

 Inset the SIM card to the SIM slot.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

2.2.2 Antenna Installation

Take antenna connected in antenna interface of DWG which sign of "ANT" on

2.2.3 Cable Connection of Equipment

DWG2000-1G works in Route mode

Figure 2-2-1 DWG2000-1G connection

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

3. Network Configuration

In this chapter we will introduce the initial configuration of DWG2000-1G gateway. All of the network parameters of the gateway can be configured by IVR guidance.

3.1 Preparation

Please ensure the following stepes are done properly before IVR setting:

 Prepare an analog telephone or mobile phone

 Make sure the gateway is power on

 Make sure the gateway is connected with the network

 Completed the SIM installation

 Make sure that the current mobile network is working

3.2 Attentions

In each step, if user hears an IVR message of “setting successful”, which means that user has finished this step successfully. However, if user hears a “setting failed” message, please check redo theat step again.

DWG2000-1G can work in two modes: route mode and bridge mode. when the gateway is under bridging mode, user should configure network parameters of WAN port; when the gateway is under the route mode, user should configure LAN port.

3.3 General Feature Codes for System Setting

Table 3-3-1 Feature codes for system setting

Dial numbers Features

*114# Play the phone NO.

*115#

*150*a#

Check the TT number of gateway (using just when the device interconnects

*152*a*b*c*d

Configure subnet mask. a, b, c, d are the four fields of the subnet mask

Configure the device gateway, a, b, c, d are the four fields of the device

*157

*195#

Setting the work mode (route or bridge), * 157 * 0 # is route mode, * 157 *

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

*198#

*199#

*111#

Clear record

Setting Record. dial*199# start record(≤ 20s), then press # end the

3.4 Static IP Configuration

This chapter introduces IP configuration of DWG2000-1G through calling IVR.

Assuming the IP address of a DWG2000-1G device is 172.16.0.100, subnet mask is 255.255.0.0,

IP of gateway is 172.16.0.1, configured as follows:

Insert a SIM card into the DWG2000-1G gateway

The configuration mode: Dial the phone number of this SIM card. hear a message, then enter

“*150*1#”, hang up when hear “ setting successful" message;

Configure IP address: Dial the phone number of this SIM card, hear a message, enter "* 152 *

172 * 16 * 0 * 100 #" hang up when hear “setting successful" message;

configure subnet mask: Dial the SIM card phone number, enter "*153*255*255*0*0#" hang up when hear “setting successful" message;

Configure gateway: Dial the SIM card phone number, enter "*156*172*16*0*1#" hang up when hear “setting successful" message;

Please wait about ten seconds when finishing the operations, restart device. dial the SIM card phone number, enter “*158#”to check the Static IP address;

3.5 DHCP Configuration

DHCP mode configure as follows:

 Insert a SIM card into a slot, dial the SIM card number. When hearing a hint message, then enter “*150*1#”, if hearing “ setting successful" message, which means the DHCP is confirued successfully;

 Restart the device, wait for 30 seconds, and then dial the SIM card telephone number, enter

"* 158 #" to query the IP address;

Note: If reporting the IP address is 0.0.0.0, which means that the gateway could not obtain a IP address successfully. Please check:

 Make sure the device have been connected to the network;

 Make sure the DHCP Server is working. If there is no DHCP Server, please set the IP of device to static IP .

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4. WEB configuration

This charpter describes web configuration of DWG2000-1G.

4.1 Preparing

WEB configuration includes the following components: network configuration, system information, mobile configuration and system configuration.

4.2 Access the System Through HTTP

Enter IP address of DWG2000-1G in browser. The default IP of LAN port is 192.168.11.1. and the

GUI shows as below:

Figure 4-2-1 WEB log interface

Enter username and password and then click “OK” in configuration interface. The default username and password are “admin/admin”. It is strongly recommended, change the default password to a new password for system security.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.3 WEB Configuration

DWG2000-1G WEB configuration interface consists of the navigation tree and the detail configuration interfaces.

Figure 4-3-1 WEB introduce

Go through navigation tree, user can check, view modify, and set the device configuration on the right of configuration interface.

4.4 System Information

Figure 4-4-1 system information

System information interface shows the basic information of status information, Mobile information and SIP information.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.4.1 System Information

Figure 4-4-2 system information

MAC Address

Table 4-4-1 Description of system information

Displays the current MAC of the gateway, for example: 00-1F-D6-1B-3D-02

Network Mode DWG2000-1G support two types network mode, which is bridge and route modes

Network Shows IP address and subnet mask

DNS Server Displays DNS server IP address in the same network with the gateway

System Up Time shows the time period of the device running. For example,:1h: 20m, 24s

Traffic Statistics Calculates the netflow, including the total bytes of message received and sent.

Version info shows the current firmware version, for example EIA AOS 9.50.34 PCB

4.4.2 Mobile Information

Figure 4-4-3 Mobile information

Display GSM / CDMA channel and network status information, detailed shown as below:

Table 4-4-2 Description of mobile information

Port Numbers of ports of GSM/CDMA.

Type

IMSI

Status

Indicates the current type of network. Such as CDMA or GSM

International Mobile Subscriber Identity, it is the uniquely identifies of SIM card

Indicates the connection status of current GSM / CDMA module

Remaining

Call Duration

Carrier

Limite a call duration to the SIM card, when call duration is out of that duration, the call would be discontinued. This option shows remaining talk time.

Displays the network carrier of current SIM card.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Signal Quality Displays the signal strength of in each channels of GSM / CDMA.

4.4.3 SIP Information

Figure 4-4-4 SIP information

Displays registration status information with Softswitch platform or SIP Server

Table 4-4-3 Description of SIP information

Port He corresponding number of GSM channel, DWG2000-1G has only 1 port.

SIP User ID SIP registration account of the Softswitch and SIP server provided

SIP User ID Shows the registration status of VoIP channel, including registered and unregistered.

4.5 Network Configuration

The navigation tree of the route mode and bridge mode as below:

Figure 4-5-2 route mode

Figure 4-5-1 bridge mode

In the navigation tree of route mode, will have extra items of “MAC Clone”,”DHCP

Server” ,”DMZ Host” ,”forward Rule”,”Static Route” .

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.5.1 Local Network

Under the route mode, WAN port connects with ADSL modem, and LAN port connects with local network. It will be used as a small switch when working in brigde mode. In this situation, user just need to configure the WAN parameter and DNS. User also need configure the LAN port if working in route mode. The web interface as bellows:

Figure 4-5-3 WEB interface of bridge mode

Figure 4-5-4 WEB interface of Route mode

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Work Mode

Link Speed & Duplex

Obtain IP Address

Automatically

Use the Following IP

Address

PPPoE

Obtain DNS Server

Address Automatically

Use the Following DNS

Server Addresses

WAN /LAN Port

Table 4-5-1 Description of Local network

Two options of route mode and bridge mode, default is bridge mode

The 5 options are “Auto Detect”,” 10Mbps/Half

Duplex”,”10Mbps/Full Duplex”, “100Mbps/Half Duplex” and

“100Mbps/Full Duplex”. Default is “Auto Detect”

Enable the device obtain IP Address automatically or not. Default is enabling

Configure the "IP Address", "Subnet Mask" and "Default Gateway" by manual

Need ISP offer the account and password. Use this mode when have not router in the local network.

When enable the WAN port option of "Obtain DNS Server Address

Automatically" , which will be enabled subsequently.

Fill in the IP address of "Primary DNS Server" and "Secondary DNS

Server"

WAN port used for connecting the external network , LAN port used for connecting local network

4.5.2 MAC Clone

Figure4-5-5 Configuration of Mac Address Clone

This function can prevent the device against blocking by the carriers. Enable this function on the

“router mode”, the device can be anti-blocked when the carrier to limit the online users by scanning the MAC address.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.5.3 DHCP Server

Under “route mode”, DWG works as a router. Config DHCP serive to enable the DHCP service funcition of DWG, then DWG will works as a DHCP server.

Figure 4-5-6 Configuration of DHCP service

IP address Pool

IP Lease Time

Table 4-5-2 Description of DHCP Server

Determines the range of IP addess of other devices in this network

Sets the duration for how long the IP works with the specific IP. If the duration is out of the duration, the IP would be invalid

DNS info will also be allocated to network devices automatically by

DHCP protocol. Generally, there is no need to configure those items.

The subnet mask, gateway

4.5.4 DMZ Host

In some conditions, certain devices in LAN network need to do two-way communication with

WAN network( e.g. certain computer in LAN network need to provide multiple services to WAN network). In this situation, Configure this device as the DMZ host.

Figure 4-5-7 Configuration of DMZ Host

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.5.5 Forward Rules

In some conditions, certain devices in LAN network need to provide channel communication with

WAN network( e.g. certain computer in LAN network need to provide FTP service of channel 21 to WAN network). In this situation, Configuring forwarding rules to this device is necessary.

The difference between forwarding rules and DMZ host is, DMZ host provides several consecutive channels and communication of all protocols, while forwarding rules provides single or several channels communication based on certain protocol(TCP or UDP). If DMZ host and forwarding rules have conflicts, will be determined by forwarding rules configurations.

Figure 4-5-8 Configuration of forwarding rules

Service Port

IP address

Protocol

4.5.6 Static Route

Table 4-5-3 Description of Forward rules

The Service channel that should be provided to WAN network

IP address is the one of devices in LAN net work

The service protocol(TCP or UDP)

Static route is the route rules in IP communication. Generally speaking, no need to config static route. Configuring static route is necessary in such conditions: when several network segaments exist in LAN network and there’s certain application between these network segament. Please cancel “internet sharing” under “ Network configuration” first, then configure the “static route”.In commly use, please don’t configure static route. If static rule is wrong, the devices may not work.

Figure 4-5-9 Configuration of Static route

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Dest IP Address

Subnet Mask

Nexthop

4.5.7 Qos Parameter

Table 4-5-4 Description of Static Route

Destination IP address the date packets will be sended

The Subnet Mask of Destination IP address

The Next Hop IP address if want to arrive the Destination IP addres

Figure 4-5-10 Qos parameter

If you want to use Qos,please select yes,and click save

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.6 Mobile Configuration

4.6.1 Basic Configuration

Figure 4-6-1Basic Configuration

Dial Tone Gain

Select Band

Table 4-6-1 Description of Basic Configuration

It is the dial tone volume of call waiting, dial tone of mobile module when call out. Usually adopt the default configuration.

Acording to carrier’s band standards. Standards are as belows:

GSM: 850/900/1800/1900 MHz; CDMA: 800 MHz

Remote API Enable API is provided for third party development with DLL and IAD components. The API includes SMS sending and receiving, USSD sending and receiving. The default is "No"

API Server Address It is the remote IP address who uses API. This is an option when selecting

"Yes" under 'remote API enable"

API Server Port It is the remote channel No. who uses API. This is an option when selecting "Yes" under "remote API enable"

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

4.6.2Mobile

DWG2000-1G User Manual

Figure 4-6-2 Mobile Configuration

Table 4-6-2 Description of Mobile Configuration

Mobile Number SIM card user ID of the channel. That must be configured when “one access

No.” funciton enable.

Enable Call

Duration

Limitation

This function is to limit the max call duration of channel. The max call duration is between 1 to 65535 minutes.

Maximum Call

Duration

Defines a value by users. That will limit the SIM/UIM card’s total call duration. After the call duration excesses this value, no call will be initiative by this channel. The value range is 1-65535. If user doesn’t configure this

Minimum

Charging Time

Mobile Number

（Receiving

Alarm） value, Default is no max call duration limits for this channel.

A minimum charging time (in seconds) is defined during which no charging is done at carrier side. If the conversation time is even shorter, the total call duration will not decrease.

The mobile phone No. which used to receive the alarm SMS. Users can get

SMS report of SIM/UIM card status(SIM Remain Time) in DWG.

Alarm Threshold When the SIM remain time is or less than this value, DWG will send the alarm

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

（via SMS） SMS to remind the users of the SIM remain time.

Port Description It is the identification mark of SIM/UIM card in the designated SMS report. for Alarm The mobile phone No. of the SIM/UIM card is recommended to use as the port description for alarm, or any other string.

SIM Remain

Time

Restore time

Indicates the current sim remain time. It can’t modified

CLIR

Recovers the SIM remain time to initial value, the Maximum Call Duration.

Caller ID display restrict. This function is used to restrict the mobile phone

No. By adding “#31” before the mobile phone ID, this funciton should be supported by carrier.

Mobile Tx Gain Transits gain of the mobile module, from IP side to PSTN side.

Mobile Rx Gain Receives gain of the mobile module,from PSTN side to IP side.

Detect Reverse This option for CMDA Reverse Polarity detection. Most CDMA operators

Polarity don't offer polarity reverse . So VoIP to mobile, DWG2008 will connect soon.

It doesn't wait mobile side answer.

4.6.3 SIM/UIM Card Lock

Figure 4-6-3 Configuration of SIM/UIM Card Lock

Select Port

SIM Card Lock

PIN Code

Table 4-6-3 Description of Configuration of SIM/UIM Card Lock

Select the Channel No. which need to be locked.

SIM card lock or unlock. Default is “No”.

Correct PIN code is needed to lock or unlock the SIM card.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

4.6.4 PIN Management

DWG2000-1G User Manual

Figure 4-6-4 PIN Management

Detailed description as below:

Table 4-6-4 Description of PIN Management

PIN PIN is the password of SIM card personal identification. In the status of SIM card locked, PIN can be modified to prevent SIM card from being stolen.

Select Port

Old PIN code

New PIN code

Selects the GSM/CDMA channel No.

The previous PIN code

Inputs a new PIN code

4.6.5 SMSC

Figure 4-6-5 SMSC

SMS center of mobile, theoretically, the celluar modular will automatically detect the SMSC number. This configurable option is used in a situation that the SMSC number could not detected by celluar modular. When such case happens, please contact with mobile service provider to identify the SMSC number and then add SMSC number in SMSC configurable web interface.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

4.6.6 SMS

DWG2000-1G User Manual

Figure 4-6-6 SMS sending

Configurations are as below:

Table 4-6-5 Description of SMS sending

Select Port Users can select a defined channel or random channel to send SMS. Input the recevier’s mobile phone No to send SMS.

Addressee Mobile phone No. of the receiver

Message Content of the SMS. The length is limited to 300 characters.

4.6.7 USSD

USSD (Unstructured Supplementary Service Data) is a Global System for Mobile(GSM) communication technology that is used to send text between a mobile phone and an application program in the network. Applications may include prepaid roaming or mobile chatting. USSD is similar with Short Messaging Service (SMS), but unlike SMS. USSD transactions occur during the session only. With SMS, messages can be sent to a mobile phone and stored for several days if the phone is not activated or within range.

Figure 4-6-7 USSD

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Port

Display

Input

4.6.8 Carrier

Table 4-6-6 Description of USSD

Select the GSM channel to send USSD

Display the result of sending USSD

The area to input USSD code

Figure 4-6-8select Carrier

This function is used to select carrier.

Table 4-6-6 Description of select Carrier

Select Port Select GSM channel,default Port 0

Select Mode

Carrier List

There are two mode to select carrier,automatic and manual.

If you select manual mode,you can select carrier from carrier list.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.7 Routing Configuration

4.7.1 Routing Parameter

Figure 4-7-1 Routing Parameter

Table 4-7-1Description of Routing Parameter

Tel->IP Parameter Globle parameters, it will take effect while number manipulation configured

Route calls after manipulation

Route calls before manipulation

The parameters indicate that the gateway will select Tel->IP routes after number manipulation completed

The parameters indicate that the gateway will select Tel->IP routes before number manipulation completed

4.7.2 Tel->IP Routing

Figure 4-7-2 Tel to IP Routing

Tel -> IP Routing

Index

Table 4-7-2 Description of Tel to IP Routing

This item uses to configure incoming call routes which can be used for recieve the calls from the GSM.

It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.

Description

Source Port

It describes the route for the ease of identification. Its value is character string

It specifies the Port or Port Group which will receive the calls from PLMN

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Source Prefix

Destination Prefix

Destination

All the caller number must match the source prefix. It specifies the source prefix allow to send call out

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

All the called number must match the destination prefix, the call prefix indicates the connected number

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

Its specifies destination Port or Port Group

Figure 4-7-3 Tel to IP routing Modify

It's a default route configured in gateway. It allows any number from source port 0 send call to SIP server with any prefix.

Figure 4-7-3 Tel to IP routing Modify

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Add a GSM to VoIP route. It indicates that the calls coming from Port Group 31<Unicom> will match the prefix ”x.”, ”x.” is a wildcard string which will match any prefix except ”anonymous” calls. Meanwhile sending the calls destination IP 13<eia> if called number match with destination prefix ”00”.

Figure 4-7-3 Tel to IP routing Modify

Add GSM to GSM route,its mainly used for saving the cost between two carriers.It indecates that calls coming from Port 0 will match the prefix 13[58], ”13[58]” include prefix 135 and 138, caller number can’t match prefix 135 and 138 will reject by gateway. Meanwhile sending the calls to

Port Group 31<Unicom> if called number match with prefix 133.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.8 Manipulaton Configuration

4.8.1 IP->Tel Destination Numbers

Figure 4-8-1 IP->Tel destination numbers manipulation

Table 4-8-1 Description of IP->Tel destination numbers manipulation

IP->Tel numbers destination manipulation

Index

Description

Source IP

Source Prefix

Destination Prefix

It is an optional configuration item, and is used to add IP->Tel number change data.

The IP->Tel Manipulation defined the rules of add, and deletion of called numbers, which are referenced by IP->Tel routing.

It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.

It describes the route for the ease of identification. Its value is character string

It specifies the source IP which will send the calls to gateway

 Any: any IP address

 IP: specific an IP address

 IP Group: specific an IP group

All the caller number must match the source prefix. It specifies the source prefix allow to send call out

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

All the called number must match the destination prefix, the call prefix indicates the connected number

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

Its specifies destination Port or Port Group Destination

Stripped Digits from

Left

Stripped Digits from

Right

Prefix to Add

Suffix to Add

It specifies the length of the digits to be deleted from left

It specifies the length of the digits to be deleted from right

Add the new digits in front of the original number

Add the new digits at the end of the original number

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Add an IP->Tel Manipulation, to change the called number from 2547888888 to 07888888

Figure 4-8-2 IP->Tel destination numbers manipulation modify

It indecates that calls coming from IP Group will match the prefix ”any”, and the called nubmer whom match with the prefix ”2547” will delete 3 digits in front of it and replace it by digit ”0”.

4.8.2 Tel->IP Source Numbers

Figure 4-8-3 Tel->IP destination numbers manipulation

Table 4-8-2 Description of Tel->IP destination numbers manipulation

Tel->IP destination numbers manipulation

It is an optional configuration item, and is used to add IP->Tel number change data.

The IP->Tel Manipulation defined the rules of add, and deletion of called numbers, which are referenced by IP->Tel routing.

Index It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.

Description It describes the route for the ease of identification. Its value is character string

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Source Prefix

All the caller number must match the source prefix. It specifies the source prefix allow to send call out

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

Destination Prefix

All the called number must match the destination prefix, the call prefix indicates the connected number

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

Its specifies destination Port or Port Group Destination

Stripped Digits from

Left

It specifies the length of the digits to be deleted from left

Stripped Digits from

Right

Prefix to Add

Suffix to Add

It specifies the length of the digits to be deleted from right

Add the new digits in front of the original number

Add the new digits at the end of the original number

Number of Digits to

Leave from Right

It specifies the number of Digits to Leave from Right

Example

Add an IP->Tel Manipulation, to change the called number from 2547888888 to 07888888

Figure 4-8-4 Tel ->IP destination numbers manipulation add

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.8.3 Tel->IP Destination Numbers

Figure 4-8-5 Tel->IP destination numbers manipulation

Table 4-8-3 Description of Tel->IP destination numbers manipulation

Tel->IP destination numbers manipulation

It is an optional configuration item, and is used to add IP->Tel number change data.

The IP->Tel Manipulation defined the rules of add, and deletion of called numbers, which are referenced by IP->Tel routing.

Index It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.

Description It describes the route for the ease of identification. Its value is character string

Source Prefix

Destination Prefix

Destination

Stripped Digits from

Left

Stripped Digits from

Right

Prefix to Add

Suffix to Add

Number of Digits to

Leave from Right

All the caller number must match the source prefix. It specifies the source prefix allow to send call out

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

All the called number must match the destination prefix, the call prefix indicates the connected number

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

Its specifies destination Port or Port Group

It specifies the length of the digits to be deleted from left

It specifies the length of the digits to be deleted from right

Add the new digits in front of the original number

Add the new digits at the end of the original number

It specifies the number of Digits to Leave from Right

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Example

Add an IP->Tel Manipulation, to change the called number from 2547888888 to 07888888

Figure 4-8-6 Tel->IP destination numbers manipulation

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.9 Operation

4.9.1 IP->Tel Operation

Figure 4-9-1 IP->Tel Operation

IP->Tel Operation

Table 4-9-1 Description of IP->Tel Operation

It is an optional configuration item. Operation configuration essentially involves allow, barring some IP and IP Group send calls to certain numbers. It includes: forbid call, call allowance, auto call, and password authentication.

It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. Index

Source IP

Source Prefix

Destination Prefix

Operation

It specifies the source IP which will send the calls to gateway

 Any: any IP address

 IP: specific an IP address

 IP Group: specific an IP group

All the caller number must match the source prefix. It specifies the source prefix allow to send call out

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

All the called number must match the destination prefix, the call prefix indicates the connected number

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

Its specifies number analysis rule

 Forbid call

 Allow call

 Auto call

 Password authenticate

It describes the route for the ease of identification. Its value is character string Description

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Example

Index 31: barring the certain calling number from IP 14<elastix>

Figure 4-9-2 IP->Tel Operation Modify

It indicates that calling party from IP 14<elastix> matched prefix 2877, and also called party matched prefix 07 are not allowed call out. The calls match this rule will be rejected by gateway.

Index 29: definite a rule for IP 17<FreeSentral> that all the calls must go with valid password authentication.

Figure 4-9-3 IP->Tel Operation Modify

4.9.2 Tel->IP Operation

Figure 4-9-4 Tel->IP Operation

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Description

Tel->IP Operation

Table 4-9-2 Description of Tel->IP Operation

Index It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.

Source IP

Source Prefix

Destination Prefix

Operation

It specifies the source IP which will send the calls to gateway

 Any: any IP address

 IP: specific an IP address

 IP Group: specific an IP group

All the caller number must match the source prefix. It specifies the source prefix allow to send call out

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

All the called number must match the destination prefix, the call prefix indicates the connected number

 Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.

 0xxxx: consist of some digits such as 015,08,09

1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186

Its specifies number analysis rule

 Forbid call

 Allow call

 Auto call

 Password authenticate

It describes the route for the ease of identification. Its value is character string

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.10 IP Trunk Configuration

4.10.1 IP Trunk

Figure 4-10-1 IP Trunk

IP Trunk

Table 4-10-1 Description of IP Trunk

Add remote IP of softswitch, SIP server which will send call traffics to gateway.

It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. Index

Description It describes the route for the ease of identification. Its value is character string

Port

It is an interworking parameter between the remote Softswitch and the SIP server.

It specifies the IP address of the peer equipment.

It is an interworking parameter between the remote Softswitch and the SIP server.

It specifies the SIP port number of the peer equipment

Example

To add a remote IP of Softswitch, set “index” to “31”, SIP port number “5060”

Figure 4-10-2 IP Trunk Modify

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.10.2 IP Trunk Group

Figure 4-10-3 IP Trunk Group

IP Trunk Group

Index

Description

Table 4-10-2 Description of IP Trunk Group

This configuration is optional, and is used to add the IP that have the same attributes to an IP group. The IP group will referenced by IP->Tel routing and number manipulation.

It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.

It describes the route for the ease of identification. Its value is character string

It specifies the IP will add to IP group

Example

To add an IP group, set IP “10, 14, 17” to IP group 18

Figure 4-10-4 IP Trunk group modify

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

4.11 System Configuration

4.11.1 System Configuration

Figure 4-11-1 System Configuration

Voice Prompt Language

Table 4-11-1 Description of System Configuration

Configure the voice prompt of DWG., e.g. configure voice prompt of IP address success or failure. DWG supports English and Chinese. Users can customize other languages. The default setting is in Chinese.

Provision configuration Provision is used to maintain the devices. E.g. Provision can config, update and remote manage the devices in bulk.

Primary Provision Server IP This is provided by carrier. Keep the default value if carrier don’t provide this value.

Primary Provision Server This is provided by carrier. Default is 80.

Port

Secondary Provision Server This is provided by carrier. Keep the default value if carrier don’t

IP provide this value.

Secondary Provision Server This is provided by carrier. Default is 80.

Port

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Provision Check Interval

Enable NTP

Primary NTP Server IP

Secondary Provision NTP

Server IP

Time Zone

Default is 4 hours.

NTP enable switch

Can keep the default

4.11.2 Service Configuration

The default is GMT +8:00, the user can adjusted accordingly according to their area

Service Configuration is used for configuring voice calls and some small businesses, such as Call

Progress Tone, codec, silence suppression, * service, the second dial and so on

Figure 4-11-2 Service Configuration

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

LOCAL RTP PORT

Channel

Enable Silence

Suppression

Call Progress Tone

Table 4-11-2 Description of Service Configuration

Means the initial allocation of Channel when RTP voice stream transmit in the IP network , in general, using the factory default values. When there are multiple DINSTAR series voice products, and the network gateway or router’s NAT with loopholes, user can try changing this item

Enable the "silence suppression" almost no impact on call quality, and can save about half of the bandwidth.

Each country has its different call progress tone required standards, such as busy tone, ring back tones and ring tone standards, users can select the area standard from here .

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Preferred Coders

Enable

Incoming

Configuration

Means the code format when Voice transfer on IP network, support

PCMA, PCMU, G.723.1 andG.729AB.

Note: when the preferred codec switch between G.723.1 and G.729AB ,

System will automatically reset

PSTN

Means when call from PSTN side, you can dial the function keys for check number, setting IP and so on function

Enable Auto Outgoing

Means when call out , whether by ordinal or polling pick to Select a

Channel, this feature are generally used for when use the same SIP User

Routing

ID to register or use as trunking mode

This function will be displayed only when select "Enable Auto Outgoing

IP to PSTN One Stage

Routing" function, the User ID will be sent directly to PSTN, for

Dialing example: the user calls 6715, the device will sent 6715 User ID to PSTN

Setting is yes, when through the PSTN calls to the Channel, the device

Play Voice Prompt for will with the clew tone, the default is "Please dial the extension User

PSTN Incoming Calls

ID"; setting to No, the device will with dial tone

For Example, the phone A from PSTN side call

DWG2000-1G/DWG2004/DWG2008 Channel SIM card corresponding

User ID, the Channel's SIP User ID is C, Channel hook and then call B,

Send Original Caller

ID for PSTN Incoming when "Send Original Caller ID for PSTN Incoming" setting is Yes, the

Caller User ID that send to B will be A, when "Send Original Caller ID for

PSTN Incoming" setting is No, the caller User ID that sent to B will be

C(except for anonymous outgoing )

DTMF

DWG2000-1G/DWG2004/DWG2008 support RFC2833 and SIGNAL two ways. DTMF INTERVAL range is 50 ~ 800ms, DTMF VOLUME can use the default Configuration

（Simple Traversal of UDP over NATs，NAT’s UDP simple cross) is a

Enable STUN network protocol. It is allowed to stay behind the NAT (or multiple NAT) client part to identify their clients’ public address, found himself after what Type of NAT and NAT for a particular Channel is bound to a local

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Internet terminal Channel. This information is used for two host to set up

UDP communication behind the same NAT router. The agreement defined by the RFC 3489

Select the name under the special needs , the most common way is use the

CLID Mode default User ID

Allow Outgoing Calls

Refer to "SIP Configuration" -> "Is register" . If "Is register" setting is no, without Registration this option need set Yes ,to avoid that the devices can not call out

Allow Incoming Calls Refer to "SIP Configuration" -> "Is register" . If "Is register" setting is no, without Registration this option need set Yes ,to avoid that the devices can not call in

Allow Anonymous

Outgoing Calls

The incoming anonymous calls will be rejected

Use # as End Key

In General, SIP phones are based on # as the end, if this option is set to

No, the dial-up will end expires dial-up time

Bit of between the dialing time ,over the time will be seem as end of dial

Inter digit Timeout

4.11.3 SIP Configuration

Figure 4-11-3 SIP Configuration

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

SIP

Configuration

Used for Configuring VoIP channel, add SIP Registry Platform and local SIP

Channel, and configure SIP protocol and other related information

SIP Server

Address

Used for configure SIP server address and Channel, the address can be IP

Address, also can be a domain name (DNS should to be able to resolution), the details please advisory the service provider

SIP Proxy Port Port default setting is 5060. For details, please consult the service provider

Outbound proxy, it mainly used in firewall / NAT environment. That make the

Outbound Proxy

Address signaling and media streams are able to penetrate the firewall, the details please advisory the service provider

Outbound Proxy

Port

Outbound proxy port number, the details please advisory the service provider

Use Random

Port

Set the local monitor SIP port(fixed or random), random is every time you start the device will random Select a free SIP port Monitor

Is Register

Default set yes, if you want the device can make a call without register, set

No, Also enable the "Allow Outgoing Calls without Registration" and "Allow

Incoming Calls without Registration" function

Used to define the SIP protocol T1 timer value, default is 500ms

Used to defines the SIP protocol timer values, default value is 4000ms

Keep alive

Interval

Used to define the T2 timer value in SIP protocol, the default is 5000ms

Used to keep communicate between equipment and the SIP server that make the device is in the best available Registered. In general, using the factory default values

4.11.4 Port Configuration

Port Configuration is used to configure ports’ gain, Off-hook Auto-Dial, etc.

Figure 4-11-4 Port Configuration

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Port Configuration

ALL ports register used same user ID

SIP User ID

Table 4-11-3Description of Port Configuration

Used to configure ports’ gain, Off-hook Auto-Dial, etc.

The default is not, each SIP account, if set yes ,all the port will use user

ID of port0, when the call ring in sequence

Is the account used for registration, equipment port's unique identifier,

"Authenticate ID" is equivalent to show the name, "Password" is register

Password, which no passward can no fill, the details please contact the

Tx Gain

Rx Gain

Offhook Auto-Dial service provider

Refers to the call volume that from himself during a call to the end users, adjust the "Tx Gain" will affect the voice volume of the end user, the default value is 0

Refer to the call volume from the remote end user to ourself volume, adjust the "gain acceptance" will affect the voice volume we will heard, the default value is 0.

Hotline service.when PSTN part client calls to this port,will auto forward to the hotline User ID. If no need this feature, just left it blank

Auto-Dial Delay Time

Offhook Auto-Dial delay time, the range is 0-10 seconds

4.11.5 Digit Map

Figure 4-11-5 Digit map

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Digit Map Syntax:

1. Supported objects

Digit: A digit from "0" to "9".

Timer: The symbol "T" matching a timer expiry.

DTMF: A digit, a timer, or one of the symbols "A", "B", "C", "D", "#", or "*".

2. Range []

One or more DTMF symbols enclosed between square brackets ("[" and "]"), but

only one can be selected.

3. Range ()

One or more expressions enclosed between round brackets ("(" and ")"), but

only one can be selected.

4. Separator

|: Separated expressions or DTMF symbols.

5. Subrange

-: Two digits separated by hyphen ("-") which matches any digit between and

including the two. The subrange construct can only be used inside a range

construct, i.e., between "[" and "]".

6. Wildcard

x: matches any digit ("0" to "9").

7. Modifiers

.: Match 0 or more times.

8. Modifiers

+: Match 1 or more times.

9. Modifiers

?: Match 0 or 1 times.

Example:

Assume we have the following digit maps:

1. xxxxxxx | x11

and a current dial string of "41". Given the input "1" the current dial

string becomes "411". We have a partial match with "xxxxxxx", but a

complete match with "x11", and hence we send "411" to the Call Agent.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

2. [2-8] xxxxxx | 13xxxxxxxxx

Means that first is "2","3","4","5","6","7" or "8", followed by 6 digits;

or first is 13, followed by 9 digits.

3. (13 | 15 | 18)xxxxxxxxx

Means that first is "13","15" or "18", followed by 8 digits.

4. [1-357-9]xx

Means that first is "1","2","3" or "5" or "7","8","9", followed by 2 digits.

4.12 Tools

4.12.1 Firmware Upload

Equipment upgrades can through Dinstar’s softswitch platform, when the device disconnects with

Dinstar’s softswitch platform or some special circumstances. The firmware is able to upload locally.

Figure 4-12-1 Firmware upload

Select the upgrade program under correct directory services, and then click upload will complete upgrade the firmware.

NOTE: during the upgrade process, please do not swtich off the power supply, equipment may paralyze.

4.12.2 IVR Voice Prompt Upload

By default, when PSTN call incoming, the system will play the default IVR, and also the user can load custom IVR.

Figure 4-12-2 IVR Voice Prompt Upload

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

NOTE: the customize voice files can be recorded using Windows recording programs, the sound format is 8000Hz, 16 bit sampling in mono, with WAV format, size of files can not exceed 190KB

4.12.3 Data Backup

Figure 4-12-3 Data backup

Click 'Backup' for download configuration file to your computer.

4.12.4 Data Restore

Figure 4-12-4 Data restore

Send data file from your computer to the device

4.12.5 Syslog Parameter

Figure 4-12-5 Syslog parameter

Table 4-12-1 Description of Syslog Parameter

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

Enable SysLog select yes to enable syslog client function

Server Address Fill in the Syslog server IP Address here

Syslog Level There are five level of syslog:NONE、DEBUG、NOTICE、WARNING、

ERROR, we urge you to select DEBUG.

Send CDR If you select yes, DWG will send CDR to syslog server.

4.12.6 Login Password

Figure 4-12-6 IVR Voice Prompt Upload

When using web or telnet Configuration, please enter default user name and password. User can modify the login name and password.

4.12.7 Factory Reset

Figure 4-12-7 Factory Reset

Be careful do this operation, after restore factory setting, all the parameters will be changed to the factory default.

4.12.8 Restart

Figure 4-12-8 Restart

When system restarts, user click RESET button on the web.

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

5. FAQ

5.1 Device have been connected to network physically, but the network cannot be connected or network communication is not normal

1) Make sure the network cable is ok or not , can through view the device WAN port or LAN port indicator light to determine the physical connection is working or not;

2) Make sure the connected network devices (router, switch or hub) support 10M/100M adaptive, if not, connect the Equipment directly to PC, landing WEB and in the "local connection"

Configuration interface Select the correct Ethernet Work Mode;

3) Check the Network Configuration, if the Configuration is incorrect, please re-Configuration. If you are using DHCP mode, check DHCP Server is working properly;

4) Check whether there is a LAN device conflict with the exists IP ADDRESS.

5.2 Equipment can not register

If the Run LED does not flash mean unregistered

1) Check the network connection is working (see above section), whether the Configuration is correct;

2) Check whether the LAN firewall setting is inappropriate (such whether limit the network communication); If it is, there are two ways to try to resolve;

3) Ask network administrators to open limitation with the equipment’s network communications

(it is a special equipment, not afraid of virus attacks); (2) try to enable the equipment tunnel

(through the WEB for Configuration, Also, please NOTE, open the tunnel will impact voice quality, Please do not enable the tunnel as far as possible, reference WEB Configuration Interface

Description section);

4) Check whether the Local Network to the SIP PROXY platform network environment is relatively poor or not, and if so, please check Local Network or contact the service provider;

5) if go through those steps, the device still be in trouble, please contact the equipment provider;

5.3 When calling out, the callee’s phone shows wrong caller ID:

1) Ask the callee checks whether the device is failure or device battery power is low

2) Make sure the callee has been subscribed called User ID display service

3) If only part of the caller User ID with this problem, please contact the telecom carrier.

5.4 when calling in, the caller always hears a busy tone

Make sure Enable DND(Do-not-Disturb) in system

5.5 sudden interruption during a call

1) make sure whether is human error caused the problem

2) Make sure with the account balance or lack of disruption caused the call disconnected

3) Make sure whether there is interference with the fax tone or equipment busy tone, these interference may lead to calls dropped

4) Make sure whether the LAN equipment such as gateway or router fails, user can try to restart the gateway or router

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

DWG2000-1G User Manual

5.6 voice single-pass, double-barrier or poor quality

1) Make sure the equipment is working properly with grounded power

2) Check the device network connection is in working status

3) Ask network administrators to open limitation with the equipment’s network communications

(it is a special equipment, not afraid of virus attacks); (2) try to enable the equipment tunnel

(through the WEB for Configuration, Also, please NOTE, open the tunnel will impact voice quality, Please do not enable the tunnel as far as possible, refer WEB Configuration Interface

Description section)

4) Make sure the LAN equipment is working, user can try to restart the gateway or router to solve the problem

5) Check whether there is more than one DINSTAR series products in LAN network: some gateways or routers, processing network packet is vulnerable (for example, to multiple network devices or the same protocol network communication, NAT allocated the same conversion communications Channel). If there is such a case, suggest replacing a router or specify each voice gateway with different LOCAL RTP PORT Channel (refer to the base WEB Configuration interface section)

6) Check the equipment network environment for the softswitch platform, monitor the network condiation, make sure the network is solid

6. Glossary

GSM: Global System for Mobile Communications

CDMA: Code Division Multiple Access

FMC: Fixed Mobile Convergence

SIP: Session Initiation Protocol

MGCP: Media Gateway Control Protocol

DTMF: Dual Tone Multi Frequency

USSD: Unstructured Supplementary Service Data

PSTN：Public Switched Telephone Network

STUN: Simple Traversal of UDP over NAT

IVR: Interactive Voice Response

IMSI: International Mobile Subscriber Identification Number

IMEI: International Mobile Equipment Identity

DMZ: Demilitarized Zone

_______________________________________________________________________________

Dinstar Technologies Co., Ltd.

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Hello! I am an AI chatbot specifically trained to assist you with the Dinstar DWG2000-1G User manual. I have thoroughly reviewed the document and can help you locate the exact information you need or explain the content in clear and simple terms. Whether you’re looking for guidance on specific features, troubleshooting steps, or general usage, feel free to ask your questions. The more details you provide about your concerns or needs, the more accurately and effectively I can assist you!

Assistant typing

Assistant terminated