Marquis Spas Quest Owner`s manual

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Marquis Spas Quest Owner`s manual | Manualzz
owner’s manual
WELCOME TO THE SPA LIFE!
Please enjoy your new spa, but think safety first.
Read your Owner’s Manual in its entirety before
installing your spa and encourage all spa users to do
the same. More than just common sense, this
Owner’s Manual provides vital safety and operational
information.
CARE AND ENJOYMENT GUIDE
A Care and Enjoyment guide is located in the back
of the manual. It features important water treatment
and maintenance information, as well as spa enhancement products that are available at your
authorized dealer. Keep this guide handy to answer
all your spa questions.
We sincerely hope your spa life is a pleasant experience. If problems should arise, contact your authorized dealer first. Or contact Marquis Corp. at any of the
following:
Email: [email protected]
Web: www.marquisspas.com
Marquis Corp.
596 Hoffman Road
Independence, OR 97351
PAGE 1
MARQUIS SPAS
product reference
SERIAL NUMBER LOCATION
You will find the serial number on the Underwriters
Laboratories tag in the equipment area.
PLEASE FILL OUT AND KEEP FOR FUTURE
REFERENCE
Name of Purchaser__________________________________
Date of Purchase ___________________________________
Address ___________________________________________
City _____________________State ____Zip Code _______
Signature __________________________________________
Telephone _________________________________________
Spa Model/Color ___________________________________
Spa Serial # ________________________________________
Pack Serial # _______________________________________
Dealer’s Name _____________________________________
Dealer’s Address ___________________________________
City _______________________State____Zip Code________
Telephone ___________________________________________
Every effort has been made to ensure the accuracy
of this manual. However, Marquis Spas® reserves
the right to improve its product without notice. This
could create a minor variation between this manual
and the actual product you receive. We apologize
for any inconvenience this may cause.
PAGE 2
MARQUIS SPAS
owner’s manual index
IMPORTANT SAFETY INSTRUCTIONS
120V, Cord Connected Models ....................................................... 4
240V, Permanently Installed or Converted Models ....................... 5
All Spa Models .................................................................................. 5-7
Personal Safety ................................................................................. 8-9
INSTALLATION INSTRUCTIONS
Location ............................................................................................. 10-11
Filter Cartridges ................................................................................. 12
Electrical Requirements ................................................................................ 13-15
STARTING YOUR SPA ..................................................................................16-17
OPERATING YOUR SPA .............................................................................. 18
2007 SPA MODELS ....................................................................................... 19-27
Quest .................................................................................................................. 19-20
Destiny................................................................................................................. 21-22
Reward ............................................................................................................... 23-24
Epic....................................................................................................................... 25-27
SPA CONTROL OPERATION
Quest................................................................................................................... 28-32
Destiny, Reward and Epic..............................................................................33-37
Remote Controls..............................................................................................38
Soundsations™................................................................................................ 39-40
EQUIPMENT DIAGRAMS
Quest .................................................................................................................. 41
Destiny, Reward and Epic..............................................................................42
TROUBLESHOOTING ................................................................................... 43-46
LCD Diagnostic Messages ...........................................................................44-46
SPA CARE AND ENJOYMENT GUIDE ..................................................47-60
MAINTENANCE ................................................................................................61-66
SPABOUTIQUE™.............................................................................................. 67
OWNER’S PROTECTION PLAN ............................................................... 68-71
PAGE 3
MARQUIS SPAS
safety instructions
The following instructions are required to be printed by Underwriters
Laboratories (UL) as a condition of the listing of this product. They contain
important safety information. We strongly encourage you to read and
apply them.
IMPORTANT SAFETY
INSTRUCTIONS
WHEN INSTALLING AND USING THIS ELECTRICAL EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE
FOLLOWED, INCLUDING THE FOLLOWING:
1.
READ AND FOLLOW ALL
INSTRUCTIONS
2. WARNING: To reduce the risk of injury, do not permit children to use
this product unless closely supervised at all times.
3. DANGER: RISK OF CHILD DROWNING. Extreme caution must be
exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use the spa or hot tub unless they
are supervised at all times.
120 VOLT, CORD CONNECTED MODELS
4. DANGER: RISK OF INJURY. Connect only to a grounded source.
5. Do not bury the power cord.
6. WARNING: To reduce the risk of electric shock, replace a damaged cord
immediately.
7. A ground terminal (pressure wire connector) is provided on the surface
of the control box inside the equipment compartment. This connector
should be bonded with a minimum No. 8 AWG (8.4mm2) (No. 6 AWG in
Canada) solid copper wire between this unit and any metal ladders, metal
water pipes, metal enclosures of electrical equipment, conduit, or metal
equipment within five feet (1.5m) of the spa. If the spa is located on a
reinforced concrete pad, the reinforcing steel should also be bonded to
the ground terminal.
8. WARNING: Your spa may be equipped with a ground fault circuit
interrupter (GFCI) on the end of the power supply cord. Before each use
of the spa, with the plug connected to the power supply and the unit
operating, press the “test” button. The unit should stop operating and the
GFCI power indicator will go out. Wait thirty seconds and then reset the
GFCI by pressing the “Reset” button. The GFCI power indicator will turn
on, restoring power to the spa. If the interrupter does not perform in this
manner, it is an indication of an electrical malfunction and the possibility
of an electric shock. Disconnect the plug from the receptacle until the
fault has been identified and corrected.
PAGE 4
MARQUIS SPAS
safety instructions
240 VOLT, PERMANENTLY INSTALLED OR CONVERTED MODELS
9. A ground terminal is provided on the terminal block (TB-1, terminal 7)
located inside the control box. To reduce the risk of electric shock,
connect this terminal to the grounding terminal of your electrical service
or supply panel with a continuous green, insulated copper wire. The
wire must be equivalent in size to the circuit conductors supplying the
equipment. In addition, a bonding terminal (pressure wire connector) is
provided on the outside of the control box for bonding to local ground
points. To reduce the risk of electric shock, this connector should be
bonded with a No. 8 AWG (8.42mm2) (No. 6 AWG in Canada) solid
copper wire to any metal ladders, water pipes, or other metal within five
feet (1.5m) of the spa to comply with local requirements.
10. Your spa uses ground fault circuit interrupters in the electrical sub-panel.
Before each use of the spa and with the unit operating press the Test
button on each breaker. The switch should click over to the “Trip”
position. Wait thirty seconds and reset each GFCI breaker by switching
it completely off and then completely on. The switch should then stay
on. If either of the interrupters does not perform in this manner, it is an
indication of an electrical malfunction and the possibility of an electric
shock. Disconnect the power until the fault has been identified and corrected.
ALL SPA MODELS
11. Install the spa so proper drainage is provided.
12.DANGER: RISK OF ELECTRIC SHOCK. Install the spa at least five
feet (1.5m) away from metal surfaces, in accordance with the National
Electric Code ANS/NMFPA70-1993. Each metal surface must be
permanently connected to a minimum No. 8 (8.42mm2) (No. 6 AWG in
Canada) solid copper conductor attached to the wire bonding connector
on the terminal box provided for this purpose.
13. DANGER: RISK OF ELECTRIC SHOCK. Do not permit any appliance,
such as a light, telephone, radio, or television, etc. within five feet (1.5m)
of the spa or hot tub.
14.WARNING: To reduce the risk of injury:
• Water temperatures between 100°F (38°C) and 104°F (40°C) are
considered safe for a healthy adult. Lower water temperatures are
recommended for extended use (exceeding 10 minutes) and for young
children.
• Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or
possibly pregnant women should limit spa water temperatures to
100°F (38°C).
• Before entering a spa, the user should measure the water temperature
with an accurate, waterproof, fever thermometer since the tolerance of
temperature-regulating devices may vary as much as +/- 5°F (3°C).
• The use of drugs, alcohol, or medication before or during spa use may
lead to unconsciousness with the possibility of drowning.
• Persons suffering from obesity or with a medical history of heart
disease, low or high blood pressure, circulatory system problems, or
diabetes should consult a physician before using the spa.
PAGE 5
MARQUIS SPAS
safety instructions
• Persons using medications should consult a physician before using a
spa since some medication may induce drowsiness while other
medication may affect heart rate, blood pressure, and circulation.
15.DANGER: TO REDUCE THE RISK OF INJURY TO PERSONS. Do
not remove the suction fittings.
16.DANGER: RISK OF INJURY: Never operate a spa if the suction
guard(s) is broken or missing. Never replace a suction guard with one
rated less than the flow rate marked on the original suction guard. The
suction guard(s) in the spa are sized to match the specific water flow
created by the pump. Should the need arise to replace the suction
guard(s) or the pump, be sure that the flow rates are compatible.
17. DANGER: Children are especially sensitive to hot water. At no time
should children have unsupervised access to the spa. Children must not
be allowed to climb onto the spa cover. All Marquis spas are equipped
with a locking cover that meets the ASTM F1346-91 Standard for Safety
Covers. Always lock the child resistant locks after using the spa for your
children’s safety.
18.
SAVE THESE INSTRUCTIONS.
WARNING: Do not permit electric appliances (such as a light, telephone,
radio, or televsion) witin five feet (1.5m) of ths spa or hot tub.
WARNING: Children should not use spas or hot tubs without adult
supervision.
WARNING: Do not use spas or hot tubs unless all suction guard(s) are
installed to prevent body and hair entrapment.
WARNING: Do not use drugs or alcohol before or during the use of a
spa or hot tub to avoid unconsciousness and possible drowning.
WARNING: People using medications and/or having an adverse
medical history should consult a physician before using a spa.
WARNING: The use of alcohol, drugs, and medication can greatly
increase the risk of fatal hyperthermia.
WARNING: Before entering the spa or hot tub measure the water
temperature with an accurate thermometer.
WARNING: Water temperature in excess of 104°F (40°C) may be
injurious to your health.
WARNING: Prolonged immersion in a spa or hot tub may be injurious to
your health.
WARNING: People with infectious diseases should not use a spa.
WARNING: Pregnant or possibly pregnant women should consult a
physician before using a spa or hot tub.
WARNING: To avoid injury, exercise care when entering and exiting the
spa or hot tub.
WARNING: Do not use a spa or hot tub immediately following
strenuous exercise.
WARNING: Maintain water chemistry in accordance with
manufacturer’s instructions.
PAGE 6
MARQUIS SPAS
safety instructions
SAFETY INSTRUCTIONS FOR FRENCH SPEAKING SPA OWNERS
AVERTISSEMENT: Ne pas placer d’appareil électrique (luminaire,
téléphone,radio, téléviseur, etc.) moins de 1.52 m de cette cuve de
relaxation.
AVERTISSEMENT: Ne pas laisser les enfants utiliser une cuve de relaxation sans surveillance.
AVERTISSEMENT: Pour éviter que les cheveux ou une partie du corps
puissent être aspirés, ne pas utiliser une cuve de relaxation si les grilles de
prise d’aspiration ne sont pas toutes en place.
AVERTISSEMENT: Pour éviter l’évanouissement et la noyade éventuelle,
ne prendre ni drogue ni alcool avant d’utiliser une cuve de relaxation ni
quand on s’y trouve.
AVERTISSEMENT: Les personnes qui prennent des médicaments ou ont
des problemès de santé devraient consulter un médecin avant d’utiliser
une cuve de relaxation.
AVERTISSEMENT: La consommation d/alcool ou de drogue augmente
considérablement les risques d’hyperthermie motrelle dans une cuve de
relaxation.
AVERTISSEMENT: Avant d’utiliser une cuve de relaxation mesurer la
température de l’eau l’aide d’un thermométre précis.
AVERTISSEMENT: Il peut être dangereux pour la santé de se plonger
dans de l’eau plus de 40°C.
AVERTISSEMENT: L’utilisation prolongée d’une cuve de relaxation peut
être dangereuse pour la santé.
AVERTISSEMENT: Les personnes atteintes de maladies infectieuses ne
devraient pas utiliser une cuve de relaxation.
AVERTISSEMENT: Les femmes enceintes, que leur grossesse soit
confirmée ou non, devraient consulter un médecin avant d’utiliser une
cuve de relaxation.
AVERTISSEMENT: Pour éviter des blessures, user de prudence en
entrant dans une cuve de relaxation et en sortant.
AVERTISSEMENT: Ne pas utiliser une cuve de relaxation immédiatement
aprés un exercice fatigant.
ATTENTION: La tenteur de l’eau en matières dissoutes doit être
conforme aux directives du fabricant.
PAGE 7
MARQUIS SPAS
safety instructions
PERSONAL SAFETY
Prolonged immersion in hot water can result in HYPERTHERMIA, a
dangerous condition which occurs when the internal temperature of the
body reaches a level above normal (98.6°F, 37°C). The symptoms of
hyperthermia include dizziness, fainting, drowsiness, lethargy, and a body
temperature above 98.6°F (37°C). The physical effects of hyperthermia
include unawareness of impending hazard, failure to perceive heat, failure
to recognize the need to exit the spa, physical inability to exit the spa, fetal
damage in pregnant women, and unconsciousness resulting in a danger of
drowning.
Other booklets about spa safety are: “Children Aren’t Waterproof,” “Pool
and Spa Emergency Procedures For Infants and Children,” “Layers of
Protection” and “The Sensible Way to Enjoy Your Spa” published by NSPI.
WARNING: The use of alcohol, drugs, or medication can greatly increase
the risk of fatal hyperthermia in hot tubs and spas.
Persons taking medications which induce drowsiness such as tranquilizers,
antihistamines, or anticoagulants should not use the spa. Pregnant women
and persons with a medical history of heart disease, diabetes, or high
blood pressure should consult a physician before using the spa.
PAGE 8
MARQUIS SPAS
safety instructions
PERSONAL SAFETY DOs:
• Be sure your spa is connected to the power supply correctly – only use
a licensed electrical contractor.
• Shut off power supply (unplug 120V models) before draining the spa
or servicing the electrical components.
• Test the Ground Fault Circuit Interrupter (GFCI) monthly.
• Always test the water temperature with an accurate thermometer
before entering the spa to be sure that it’s a safe temperature.
• Remember that wet surfaces can be very slippery. Take care when
entering and exiting the spa.
• Lock the DuraCover when the spa is not in use, whether it is empty or
full of water.
• Keep the water clean and sanitized with correct chemical care.
• Turn on the jets when adding ANY chemicals to the spa water.
• Clean the filter cartridge(s) monthly to remove debris and mineral
buildup which affects the performance of the hydrotherapy jets,
limits the flow, or trips the high limit thermostat which will turn off the
entire spa.
PERSONAL SAFETY DO NOTs:
• Don’t use the spa with the equipment compartment door removed.
• Don’t use the spa for more than 10 minutes of time at water temperatures in excess of 102°F (39°C).
• Don’t allow the jet pump(s) to operate for an extended period of time
with the cover in place. Extended pump operation causes a slow
heat buildup due to water friction. The spa equipment controls are
equipped with a built-in safety timer that automatically shuts off the
jet pump(s) after 15 minutes of continuous operation should it have
been left on inadvertently.
• Don’t operate the spa at any time with the filter cartridges removed.
• Don’t lift or drag the cover by using the tie-down straps; always lift and
carry by using the external handles.
• Don’t store chemicals in the spa’s equipment compartment.
• Don’t hesitate to call your authorized dealer with any questions or
maintenance concerns.
PAGE 9
MARQUIS SPAS
installation instructions
LOCATION
For your portable spa to function properly and safely,
it must be located on a hard, flat, level surface.
Inground spas require special installation techniques
and should be planned in conjunction with your spa
dealer. Improper installation can result in structural
damage to the spa and the voiding of your spa
warranty. Items to discuss with your dealer include:
Local construction codes, electrical service requirements, serviceability of equipment, present underground obstructions such as gas, water, and telephone lines, safety measures such as fences and
locks, and visibility of the spa installation from the
home, street, and neighbors.
• Allow for sufficient water drainage around the spa
to help preserve the equipment and support
structure. This includes indoor installations.
• A filled spa can weigh up to 4,000 pounds and the
location should support the weight of the filled spa.
• Locate the equipment compartment where it will
be accessible. Your spa MUST be installed to
permit access for servicing the equipment above
and/or below any decks or floors. Access is
essential and must allow adequate room for service.
• Leave access to the circuit breakers in the sub
panel (240V models) or to the interrupter switch
(GFCI, 120V models) on the end of the power cord.
• Be sure the spa is level and in the final position
BEFORE filling with water. Check for power cords,
tools, and hoses that may be caught underneath
the spa.
• IMPORTANT: DO NOT LET AN EMPTY SPA
REMAIN EXPOSED TO DIRECT SUNLIGHT.
Spa surface temperatures can reach in excess of
150°F (65°C) if left exposed to the sun. Significant
damage can occur if this is allowed to happen,
including warping and blistering of the surface.
Damage, that occurs as a result of this exposure,
is not covered under the warranty.
• CAUTION: Never try to move a spa that has not
been fully drained. To do so could result in damage to the spa and physical injury to the mover.
PAGE 10
MARQUIS SPAS
installation instructions
OUTDOOR AND PATIO INSTALLATION
To install the spa outdoors, we recommend a
reinforced concrete pad at least four inches thick.
The reinforcing material should be attached to a #8
AWG bonding wire per national and local
electrical code.
If you place the spa on the ground, even temporarily, place concrete pavers under the entire bottom
of the spa. The concrete pavers should be a least
two inches thick and level across the entire surface.
The spa will inevitably settle and not remain level on
this surface, thus it’s important to get it onto a solid
foundation as soon as possible.
DECK INSTALLATION
Be sure the deck can support the weight of your
filled spa by checking the deck’s maximum load
capacity. Consult a qualified building contractor or
structural engineer. Minimum requirement is 100
pounds per square foot.
INDOOR INSTALLATION
There are special requirements if you place your spa
indoors. Flooring material must provide adequate
traction when wet. Proper drainage is essential to
prevent water puddling. Proper ventilation to the area
is required. The addition of a ventilation system is
recommended. Please see your contractor for
details.
PAGE 11
MARQUIS SPAS
installation instructions
SHUT-OFF VALVES
Your spa is equipped with shut-off valves (see
EQUIPMENT DIAGRAM) that shut off the water flow
to the equipment system for dealer service. At
times, a new spa or one that has recently been
serviced, may have the shut-off valves partially
closed which can restrict the water flow and hinder
jet performance. Be sure the valves are fully open.
Shut-off valve in
open position
1) Center filter
cartridge over canister
FREEZE PROTECTION
When a freeze condition is detected (which occurs
when the temperature in the heater housing drops
to 55°F, (13°C) the jet pump(s) is automatically activated. In areas with extremely cold winter conditions,
your spa should be fine as long as it is left running at
normal operating temperatures. For extra protection
see your dealer for an optional freeze sensor. If you
plan to turn the spa off, follow the instructions in this
manual (see SUSPENDED USE OR WINTERIZING
YOUR SPA).
OVERHEATING
In the case of extended hot weather, the spa water
temperature may reach and maintain 104°F to 106°F
(40°C to 41°C) or higher. This is due to the ambient
temperature and the full insulation in the spa cabinet. You may have the option of shortening the
pump-run time. See SPA CONTROL OPERATION for
available options.
FILTER CARTRIDGES
Your portable spa is equipped with the ConstantClean Filtration system. It features two Vortex filters.
2) Screw filter
cartridge in place
NOTE: It is very important that the components of
these filtration systems be installed properly in the
proper part of the spa.
1. Hold the Vortex filter cartridge and center it in
the opening of the filter housing.
2. Use the filter handle and turn the filter cartridge
clockwise to screw it in place. (Use caution not
to overtighten as damage may occur to
threads and is not covered under warranty.)
3. Grasp the edge of the Waterfall, center it over
the rings and gently snap in place.
PAGE 12
MARQUIS SPAS
installation instructions
SUCTION GUARDS
The suction guard(s) in the footwell of your spa is an
opening through which the jet pump(s) draws water.
Suction fittings are equipped with a safety guard.
Suction through the fittings can be strong. The safety
guard(s) must remain in place and undamaged. A
fitting with a damaged guard(s) can be dangerous,
especially to small children or people with long hair.
Should any part of the body become drawn to a
fitting, turn the jet pump(s) off immediately. Long hair
should be restrained in a bathing cap, never allow it to
float freely in the spa. Replace any missing or damaged suction guard(s).
NOTE: It is normal for the flow rates of the suction
fittings to vary from strong to barely noticeable.
Safety guard of
suction fitting must
remain in place.
PAGE 13
MARQUIS SPAS
ELECTRICAL REQUIREMENTS
It is the responsibility of the spa owner to ensure that
all electrical connections are made by a qualified
electrician in accordance with all national, state, and
local electrical codes in effect at the time of installation.
240 Volt
All connections must be made in accordance with
the wiring diagram found on the inside of the control
box cover. Connections must be made with copper
conductors only – do NOT use aluminum wire. All
conductors, circuit breakers, and fuses and the GFCI
must be sized in accordance to the total amperage
load as specified:
• Permanently connected (Hard wired).
• Rated 240V, 60Hz, 50A, three wires (#6 copper)
plus ground (#8 copper), [4 wires total].
• Circuit breaker or fuse size: 50A.
• A disconnecting means must be installed within
sight from the equipment and at least 5 feet (1.52m)
from the inside walls of the spa.
• Connect only to a circuit protected by a Class A
Ground Fault Circuit Interrupter (GFCI).
• For units used in other than single-family dwellings,
a clearly labeled emergency switch shall be
provided as part of the installation. The switch shall
be readily accessible to the occupants and shall be
installed at least five feet (1.52 m) away, adjacent to,
and within sight of the unit.
• A pressure wire connector is provided on the
exterior of the control box to allow connection of a
bonding wire to any metal ladder, metal water pipe,
common bonding grid (reinforced concrete slab,
ground plate beneath the spa), or any other metal
within 5 feet (1.52 m) of the spa. The bonding wire
shall be copper and at least #8 AWG (8.42mm²), #6
in Canada.
installation instructions
NOTE: Ensure the GFCI is properly installed. Failure
to do so may result in spa malfunction or damage
which is not warranted. Ground Fault Circuit Interrupters are available from your Marquis Spas dealer.
! ATTENTION
The Epic, Reward
and Destiny models are equipped with a GFCI Trip
Test that must be performed to assure safety and
allow proper spa function.
AUTOMATIC TEST: Approximately 24 hours following startup, the spa will trip the GFCI, testing it to
insure it is functioning properly (do not call your
dealer; this is a signal that the spa is wired correctly).
After the trip test is complete, reset the GFCI as per
the manufacturer’s instructions and the spa will
function normally.
-OR- MANUAL TEST: The installer can manually
initiate the GFCI Trip Test at start up with a button
sequence on the control panel.
1. Press TEMP+, then JETS 1, then SPA LIGHT.
2.Press TEMP+ repeatedly until “gFC” is displayed,
then press JETS 1.
3.Press TEMP+ until “Gt.n” is displayed, then press
JETS 1 to initiate the test.
The GFCI should trip within several seconds and the
spa should shut down. After the trip test is complete,
reset the GFCI as per the manufacturer’s instructions
and the spa will function normally. If the test does not
trip theGFCI, manually shut down the power and
verify that a GFCI breaker is installed and that the
circuit, GFCI, and spa are wired correctly. Restore
power to the spa and verify the function of the GFCI
with its own test button. Reset the GFCI and repeat
the GFCI Trip Test.
After passing the GFCI trip test, subsequent GFCI
trips indicate a ground fault or other unsafe condition,
requiring the power to the spa to be shut off. You
can verify a successful test by navigating to the “gFC”
item as described above, pressing JETS 1 and then
pressing TEMP+ until you see “gS.P”, a code that
signifies “GFCI Status – Passed”.
WARNING: The GFCI Trip Test does NOT
take the place of locating, testing, and resetting the GFCI on a regular basis to verify its
function.
PAGE 14
MARQUIS SPAS
If the spa is to be rewired, moved, or resold, the GFCI
Trip Test should be reset so it will test the new GFCI.
The “GFCI status – Passed” must be cleared before
the test can be run.
installation instructions
1. Press TEMP+, then JETS 1, then SPA LIGHT.
2.Press TEMP+ repeatedly until “gFC” is displayed, then
press JETS 1.
3.Press TEMP+ until “gC.n” is displayed, then press
JETS 1 to clear the GFCI Status; you will see gS.A”
displayed verifying that the GFCI Status has been set to
“Armed”. The system will exit this menu in 30 seconds
if no buttons are pressed.
*When you enter the GFCI menu, it always shows you the
current status first. “gS.P” means that it’s Passed (and will
do no further automated GFCI Trip Tests), “gS.A” means
that it’s Armed (and will do an automated GFCI Trip Test in
24 hours, unless a manual GFCI Trip Test is done before
that). (“gS.t”, which you are unlikely to see unless you’ve
just initiated a Trip manually, means that it’s about to Trip
within the next dozen seconds or so.)
120 Volt
120 Volt spas shall be plugged into a properly grounded,
grounding type 15 amp receptacle on a dedicated circuit. A
dedicated circuit is a circuit with no other components that
consume power, such as lights, televisions, radios, computers, or other electronic devices. These could cause your
spa to malfunction by any of the following: unusual text on
the control panel, slow heating, poor jet action, tripping
house breaker, or blown fuses. Failure to follow these
instructions could lead to premature failure of spa components that would not be covered under the warranty. The
dedicated circuit shall meet the following specifications:
• Rated 120V, 60Hz, 15A (2 wires plus ground)
• Circuit breaker or fuse size: 15A
• The receptacle must be at least 5 feet (1.52 m)
from the spa.
• The 15 foot GFCI power cord provided with the spa
must be plugged directly into the receptacle. Do
NOT use an extension cord or any other adaptor.
Actual exposed length of cord will vary by model,
but will never be less than 12 feet.
Convert 120 Volt to 240 Volt
120 Volt spas may be converted to operate on 240V, 50A.
All connections must be made by a licensed electrician.
1. Disconnect the power by unplugging the power cord
from the receptacle, removing the cord from the
terminal block on the circuit board, and storing it with
your owner’s manual.
2.Locate the white wire connecting J11 to J32 on the
circuit board. Remove the wire and discard.
3.For 50A operation, move dip switch 10 to the OFF position.
4.Install 240V power as indicated in the 240 Volt section.
5.Rated 240V, 60Hz, 50A, three wires (#6 copper)
plus ground (#8 copper), [4 wires total].
PAGE 15
MARQUIS SPAS
GFCIs are available from your authorized dealer.
starting your spa
START-UP PROCEDURE
Your spa is equipped with solid-state Comfort Controls specific to your spa model. Please see SPA
CONTROL OPERATION for your specific spa model.
To start your spa, you need spa test strips. It is important to follow each of these steps when starting your
spa. Once you have completed the following steps,
see MARQUIS CARE AND ENJOYMENT GUIDE for
proper water treatment.
NOTE: Your spa has been filled and test-run at the
factory. The first time your spa is filled with water,
some discoloration from residual test water may
appear. This will disappear when the spa is completely filled and the filtration system is functioning.
Test the water for the proper chemical balance and
adjust as necessary. SpaCare products are recommended. (See WATER TREATMENT.) PROPER
CHEMICAL BALANCE IS IMPORTANT for your
safety and the longevity of your spa.
THERAPY PUMP(S)
Allow the spa to circulate on high-speed (see SPA
CONTROL OPERATION) for four to five minutes to
discharge air from the plumbing system. Do not
expect hot water immediately from the jets; the
heater will take several hours to heat the water.
Screw pump plug into
face of pump.
Start-up procedure for all models
1. Place spa on a hard, flat, level surface. Make
sure the power supply is off.
2. Make sure the suction guard(s) in the footwell
are in place and undamaged.
3. Open the equipment door. Tighten all
disconnects and open all shut-off valves.
NOTE: Keep the drain valve closed at all times
except when draining the spa (do not rely on the
cap to stop the flow of water). Not doing so could
result in damage to the drain valve due to freezing
water.
Fill spa with water to
two-thirds of the way
up the Vortex skimmer
opening.
PAGE 16
MARQUIS SPAS
4. Install filter cartridges. (See INSTALLATION
INSTRUCTIONS, Filter Cartridges.)
5. Fill the spa with water to two-thirds of the way
up the Vortex skimmer openings. The use of a
Fill Filter is recommended, especially in areas
with high mineral content in the water.
starting your spa
Start-up procedure (continued)
Vent air by slightly
opening pump unions.
Use TEMP pad to set
water temperature.
6. Turn the power on.
7. Your spa is now in “pump priming” mode and a
“Pr” message displays in the LCD window of
the control panel. While in this mode the spa
appears idle, which lasts approximately four to
five minutes if not exited manually. To exit
manually, press the TEMP pad.
8. At this time the spa should have water flowing
from the jets. If the pump has not primed and
the water is not flowing from the jets after two
minutes TURN OFF POWER TO THE SPA and
vent air from the pumps by slightly opening the
pump unions. After turning the power on again,
the spa initiates a new priming mode. Repeat
steps above.
9. The system requires approximately two minutes
of water flow to determine the water temperature. After two minutes of water flow, the temperature is displayed as actual water temperature. After you have manually exited the priming
mode (or allowed the spa to automatically exit)
the LCD window momentarily displays 102°F
(39°C) and then the display switches to - - °F.
10. The factory default setting for water temperature is 102°F (39°C). Use the TEMP pad on the
control panel to set the water temperature to
the desired level. (See SPA CONTROL OPERATION.) Your spa heats at the rate of approximately
five degrees per hour for 240V systems.
DURACOVER™
When the spa is not in use, the DuraCover should be
kept on the spa to retain the water’s heat and to keep
out dirt, leaves, etc. Your heater maintains a constant
water temperature between uses.
DuraCover helps
maintain a constant
water temperature.
PAGE 17
MARQUIS SPAS
For your safety and convenience, the cover is
equipped with adjustable straps, safety locks, and
handles. Use the exterior handles to remove and
replace your cover. Marquis suggests that you use
the safety locks to help keep out unintended users
and prevent covers from being blown off in windy
conditions. Cover Companion™ cover lifts are also
available to assist you in cover removal. (See SPA
ENHANCEMENTS at back of this manual.)
operating your spa
HYDRO KINETIC THERAPY™ SYSTEM
HK™8 NECK JETS
The neck jets are turned on and off (when the jet
pump is on) using the small teardrop neck jet control
lever.
HK™40 Jet
HK™12 JET
This small jet provides a targeted stream of water.
HK™16 JET
The direction of water flow can be changed by
redirecting the central nozzle. The water flow can be
adjusted by turning the jet face using the four tabs.
Tri-Zone Control
HK™40 JET
High-flow jet strategically positioned within the spa
to provide passive and whole body massage.
TRI-ZONE CONTROL
Use this control to divert water to each of the three
zones. (See TRI-ZONE CONTROL.)
Air Control
PAGE 18
MARQUIS SPAS
AIR CONTROL
Use this control to increase or decrease the air flow
to the various jets.
the quest
14
Use the Bather’s
panel to set the
temperature,
select the
filtration, heat
modes, and
turn on the jets
and lights.
19
This valve
controls the
water flow of
the HK8 jets.
20
Use the Tri-Zone
control to select
the jet zones.
PAGE 19
MARQUIS SPAS
#
Component Identification
Qty.
2
4
7
8
9
10
11
12
13
14
16
17
19
20
21
22
23
24
HK™12 Jets
HK™16 Jets
HK™8 Jets
HK™40 Jets
Ozone Injector Fitting
Light
Air Control
IR Sensor
Suction Fitting
Bather’s Control Panel
Floor Drain
Filter Canisters
Neck Jet Valves
Tri-Zone Control
Spa Frog®
Spa Frog® Return Fitting
Waterfall Valve
Waterfall Feature
9
3
4
9
1
1
1
1
1
1
1
2
2
1
1
1
1
1
Physical Specifications
Size
Dimensions
Height
Interior Depth
Seating Positions
Weight Dry/Lbs.
Weight Full/Lbs.
Water Capacity/Gallons
Total Therapy Jets
77" x 84"
34"
32.5"
6
600
3436
340
25
quest tri-zone control
ZONE 2
Upper- and
mid-body
jets.*
ZONE 1
Upper- and
mid- and
lower-body
jets.*
ZONE 3
Lowerbody jets.*
*HK8 jets
operate in
every zone.
PAGE 20
MARQUIS SPAS
the destiny
14
Use the Bather’s
panel to set the
temperature,
select the
filtration, heat
modes, and
turn on the jets
and lights.
19
This valve
controls the
water flow of
the HK8 jets.
20
Use the Tri-Zone
control to select
the jet zones.
PAGE 21
MARQUIS SPAS
#
Component Identification
Qty.
4
7
8
9
10
11
12
13
14
16
17
19
20
21
22
23
24
25
HK™16 Jets
HK™8 Jets
HK™40 Jets
Ozone Injector Fitting
Light
Air Controls
IR Sensor
Suction Fittings
Bather’s Control Panel
Floor Drain
Filter Canisters
Neck Jet Valve
Tri-Zone Controls
Spa Frog®
Spa Frog® Return Fitting
Waterfall Valve
Waterfall Feature
Waterfall Light
17
2
19
1
1
2
1
4
1
1
2
1
2
1
1
1
1
1
Physical Specifications
Size
Dimensions
Height
Interior Depth
Seating Positions
Weight Dry/Lbs.
Weight Full/Lbs.
Water Capacity/Gallons
Total Therapy Jets
84" x 84"
35.5"
34"
7
800
3885
370
38
destiny tri-zone control
PAGE 22
MARQUIS SPAS
*HK8 neck
jets operate in
every zone.
ZONE 3
(pump 2)
Lower-body
jets.*
ZONE 4
(pump 1)
Upper- and
mid-body
jets.*
ZONE 2
(pump 2)
Upper-, mid-,
and lowerbody jets.*
ZONE 1
(pump 2)
Upper-body
jets.*
ZONE 5
(pump 1)
Upper-, mid-,
and lowerbody jets.*
ZONE 6
(pump 1)
Lower-body
jets.*
the reward
14
Use the Bather’s
panel to set the
temperature,
select the
filtration, heat
modes, and turn
on the jets and
lights.
19
This valve
controls the
water flow of the
HK8 jets.
20
Use the Tri-Zone
control to select
the jet zones.
PAGE 23
MARQUIS SPAS
#
Component Identification
Qty.
4
7
8
9
10
11
12
13
14
16
17
19
20
21
22
23
24
25
HK™16 Jets
HK™8 Jets
HK™40 Jets
Ozone Injector Fitting
Light
Air Controls
IR Sensor
Suction Fittings
Bather’s Control Panel
Floor Drain
Filter Canisters
Neck Jet Valves
Tri-Zone Controls
Spa Frog®
Spa Frog® Return Fitting
Waterfall Valve
Waterfall Feature
Waterfall Light
17
6
20
1
1
2
1
4
1
1
2
3
2
1
1
1
1
1
Physical Specifications
Size
Dimensions
Height
Interior Depth
Seating Positions
Weight Dry/Lbs.
Weight Full/Lbs.
Water Capacity/Gallons
Total Therapy Jets
84" x 90"
35.5"
34"
6
825
4161
400
43
reward tri-zone control
ZONE 1
(pump 2)
Overallbody jets.*
ZONE 4
(pump 1)
Overallbody jets.*
ZONE 2
(pump 1)
Mid-, and
lower-back
jets.*
ZONE 5
(pump 2)
Hamstrings
jets.*
ZONE 3
(pump 1)
Full back
jets.*
ZONE 6
(pump 2)
Lowerbody/feet
jets.*
PAGE 24
MARQUIS SPAS
*HK*8 jets
operate in
every zone.
the epic
14
Use the Bather’s
panel to set the
temperature,
select the
filtration, heat
modes, and turn
on the jets and
lights.
19
This valve
controls the
water flow of the
HK8 neck jets.
20
Use the Tri-Zone
control to select
the jet zones.
PAGE 25
MARQUIS SPAS
#
Component Identification
Qty.
4
7
8
9
10
11
12
13
14
16
17
19
20
21
22
23
24
25
HK™16 Jets
HK™8 Jets
HK™40 Jets
Ozone Injector Fitting
Light
Air Controls
IR Sensor
Suction Fittings
Bather’s Control Panel
Floor Drain
Filter Canisters
Neck Jet Valves
Tri-Zone Controls
Spa Frog®
Spa Frog® Return Fitting
Waterfall Valve
Waterfall Feature
Waterfall Light
16
6
35
1
1
2
1
4
1
1
2
3
4
1
1
1
1
1
Physical Specifications
Size
Dimensions
Height
Interior Depth
Seating Positions
Weight Dry/Lbs.
Weight Full/Lbs.
Water Capacity/Gallons
Total Therapy Jets
90" x 90"
35.5"
34"
7
850
4603
450
57
epic tri-zone control
A (PUMP 2)
Tri-Zone A in
position 1:
Therapy Pillar*
B (PUMP 1)
Tri-Zone B in
position 3:
Full-back*
A+C (PUMP 2)
Tri-Zone A in
position 3
and Tri-Zone C in
position 1: Feet*
B (PUMP 1)
Tri-Zone B in
position 2:
Overall-back*
A (PUMP 2)
Tri-Zone A in
position 2:
Overall-back*
B+D (PUMP 1)
Tri-Zone B in
position 1
and Tri-Zone D in
position 3:
Thighs*
*HK8 neck jets
operate in every
zone
PAGE 26
MARQUIS SPAS
epic tri-zone control
A+C (PUMP 2)
Tri-Zone A in
position 3
and Tri-Zone C in
position 2: Lowerback*
B+D (PUMP 1)
Tri-Zone B in
position 1
and Tri-Zone D in
position 2:
Calves*
A+C (PUMP 2)
Tri-Zone A in
position 3
and Tri-Zone C in
position 3:
Shoulders*
B+D (PUMP 1)
Tri-Zone B in
position 1
and Tri-Zone D in
position 1: Feet*
*HK8 neck jets
operate in every
zone
PAGE 27
MARQUIS SPAS
spa control operation
THE QUEST
PUMP PRIMING (Pr)
Pump priming feature begins at start-up. When your spa
is energized, the LCD window displays a “Pr” message.
This mode lasts approximately four to five minutes, if
not exited manually by pressing the TEMP pad.
UNDERWATER AND ENTRYWAY LIGHTS
Press the LIGHT pad to turn the underwater and
Entryway lights on and off. The low-voltage system
produces a night light for evening use and makes
entering and exiting the spa safer. After being on for
60 minutes, the lights automatically turn off.
AQUA AMBIANCE™
Use SPA LIGHT pad. Step one: turn on light. Step two:
turn off and then on within 2-3 seconds.
WATERFALL FEATURE
The Waterfall feature and Convenience Center
attaches securely to the dual Vortex skimmer tops.
The water flow is controlled by an independent valve.
NOTE: Don’t remove the waterfall top while the
pumps are running.
REMOTE CONTROL
PAGE 28
MARQUIS SPAS
JETS
Use the JETS pad on the bather panel or remote
control. First press of the JETS pad activates pump
on low-speed (and starts soak timer). Second press
of the JETS pad activates pump on high-speed. Third
press of the JETS pad turns jets off for all-quiet mode.
Fourth press of the JETS pad turns pump back to
low-speed. If the pump is already on low (heating,
filter cycle) then the first press starts the soak timer.
After running on low- or high-speed for 15 minutes,
the pump automatically turns off (unless in heating or
filtering cycle).
spa control operation
SOAK TIMER
The soak timer starts the first time you press a JETS
pad. The LCD window displays the elapsed time (130) for 55 seconds then switches to the current
water temperature for five seconds then back to the
timer. It continues to alternate for the entire 30
minutes. The timer runs for 30 minutes regardless of
other functions in use (jets, temperature, or light). You
can manually cancel the timer by pressing the
TEMP+- pad and then the LIGHT pad.
CONSTANTCLEAN™ WATER MANAGEMENT
WITH BUILT-IN SANITATION SYSTEM
(See Built-in Sanitation System page 53)
Factory Default Settings:
• Filter Cycle Duration: F2 (2 hours)
• Filter Cycles: 2C (twice per day)
• Smart Logic: 1H (1 hour)
These settings represent the most commonly used
settings, but your use may be different, depending
upon many variables – frequency, number of bathers,
duration, water capacity, etc. These variables affect
the quality of water and the way it should be managed
to achieve the most effective cleansing. Selectable
choices for the settings of the operation systems
allows flexibility and ensures your Marquis spa remains
easy to maintain for your particular set of circumstances.
SOLID-STATE OZONATOR
The ozone generator functions whenever the system
is running on filter or clean up cycles. You should
occasionally inspect your ozonator to ensure it
continues to light (see MAINTENANCE, Every Three to
Four Months).
Marquis Ozonator
reduces the need for
chemical sanitizers.
PAGE 29
MARQUIS SPAS
SMARTCLEAN FILTRATION
Your spa is preset at the factory with a default setting
to filter itself using the jet pump on low-speed for two
hours twice in a 24 hour period. These settings
represent the filter settings necessary for average
use. The timing of the first filter cycle is determined by
when the spa was initially energized. The first cycle
begins six minutes after this initial power-up. The
second filter cycle begins 12 hours after the first cycle.
To adjust the filter settings
Press the SETTING pad to display the filter time
settings (F1, F2, F4, F6). Use the TEMP+- pad to scroll
through the options. When desired selection has
been reached, press the SETTING pad again to enter
selection and advance to the filter cycle settings (2C,
1d, 1n). For example, if you select 2C and F2, your spa
will filter two hours twice a day for a total of four hours
of filtration daily.
spa control operation
Use the TEMP+- pad to scroll through filter cycle
options. When desired selection has been reached,
press the SETTING pad to enter selection and advance to the smart logic settings.
Selectable filter cycles and cycle duration
• 2C: twice per day (once every 12 hours)
• 1d: once during the day
• 1n: once during the night
• F1: 45 minutes
• F2: 2 hours
• F4: 4 hours
• F6: 6 hours
SMARTCLEAN™
Since a spa is always covered when not in use, it stays
fairly free of debris or outside contamination. Contamination to a spa’s water occurs during usage, so
filtering immediately after usage is the most effective
time to clean the spa water. Your spa is preset at the
factory with a default setting to filter for one hour (1H)
every time your spa is used. This filtration cycle begins
30 minutes after the spa light or jet pump has been
deactivated. The pump runs on low-speed to filter the
water for the cycle’s duration.
Selectable SmartClean Settings
• 1H: 1 hour
• 2H: 2 hours
• 3H: 3 hours
• 4H: 4 hours
• OH: Off
To adjust the SmartClean settings:
Use the TEMP+- pad to scroll through options. When
desired selection has been reached. Press SETTING
pad to enter selection and exit settings mode.
TEMPERATURE DISPLAY AND ADJUSTMENT
Factory Default Settings:
• Temperature: 102°F (39°C)
The LCD window displays the actual water temperature. Pressing the TEMP+- pad makes the numbers
flash, then pressing the pad again (repeatedly)
increases the set temperature one degree at a time,
up to 104°F (40°C). After a short pause, the actual
temperature displays. Press TEMP+- pad repeatedly
to decrease the set temperature to 80°F (27°C).
PAGE 30
MARQUIS SPAS
HEAT LIGHT
The HEAT light illuminates when the heater is on. The
pump circulates on low-speed whenever the thermostat calls for heat.
spa control operation
HEAT MODE
Your spa comes preset in the standard heat mode.
For most applications, the standard mode should be
used. If you are in a warm weather climate and the spa
does not require as much heat, the economy mode
may work best. For a vacation home or for very
infrequent use, the sleep mode provides filtration and
circulation with lower energy demand. In economy
mode your spa heats only during the filter cycle. In
sleep mode your spa will maintain a water temperature that is 20°F (7°C) below the set temperature. This
ensures your spa will be ready to use more quickly
(allow about one hour per one degree F for heating
your spa’s water) when increasing the temperature to
the desired level.
The spa’s heat mode can be adjusted to one of three
different settings:
Standard Mode (St)
The spa water heats to the temperature as set at the
bather’s panel. In this mode the filtration pump turns
on for two minutes every half-hour to “poll” or check
the water. If heat is needed the unit heats to the set
temperature. The LCD window steadily displays the
actual temperature in this mode.
Economy Mode (Ec)
In this mode the spa only heats to the set temperature
during a filter cycle. The LCD window displays “Ec”
alternately flashing with the actual temperature when
the spa is up to temperature and “Ec” steadily when
the spa’s water temperature is below the set
temperature.
Sleep Mode (SL)
Your spa will maintain a water temperature that is 20°F
(7°C) below the set temperature. Heater functions only
during a filter cycle. The LCD window displays “SL”
flashing alternately with the actual temperature when
the spa is up to set temperature and displays “SL”
steadily when below set temperature.
To Adjust the Heat Mode:
First press the SETTING pad to display the heat mode
settings (St, Ec, SL). Use the TEMP+- pad to scroll
through the options. When desired selection has
been reached, press SETTING pad again to enter
selection and advance to the filter cycle settings (F1,
F2, F4, F6).
PAGE 31
MARQUIS SPAS
Maintenance Reminders
• CL: Clean Filter LED will illuminate every 30 days.
• CH: Change Water LED will illuminate every 90
days.
spa control operation
SYSTEM LOCK
Once you find and establish the settings that work best
for your individual needs, use system lock to keep from
inadvertently changing the settings.
Press the TEMP+- pad and then immediately press the
SETTING pad. Unlock by repeating sequence. While the
system is locked, you may still operate the jets and light.
The LCD window displays LC to indicate the system is
locked when you try to change the temperature or
settings.
REMOTE CONTROLS
Underwater and Entryway lights
Press the LIGHT pad to turn the underwater and
Entryway lights on and off. The low-voltage system
produces a night light for evening use and makes
entering and exiting the spa safer. After being on for
60 minutes, the lights automatically turn off.
Jets
First press of the JETS pad activates pump on lowspeed (and starts soak timer). Second press of the
JETS pad activates pump on high-speed. Third press
of the JETS pad turns jets off for all-quiet mode.
Fourth press of the JETS pad turns pump back to
low-speed. If the pump is already on low (heating,
filter cycle) then the first press starts the soak timer.
After running on low- or high-speed for 15 minutes,
the pump automatically turns off (unless in heating or
filtering cycle).
NOTE: During times of inactivity floating remotes
should always be stored in the cup holder on the lip
of the spa. By storing the floating remote out of water
it will be less susceptible to water intrusion, a situation
that can occur after extended water exposure. More
often water intrusion occurs when spa owners
attempt to replace the batteries in their remote and
then do not properly reseal it. Battery replacement
should only be attempted by spa care professionals.
Dolphin Remote spa functions
Use the Light and Jets pads to control spa functions.
Dolphin Remote Soundsations™ operation
(See SPA CONTROL OPERATION, Remote Controls.)
PAGE 32
MARQUIS SPAS
spa control operation
DESTINY, REWARD AND EPIC
Pr
PUMP PRIMING (Pr)
Pump priming feature begins at start-up. When your spa
is energized, the LCD window displays a “Pr” message.
This mode lasts approximately four to five minutes, if not
exited manually by pressing the TEMP+ pad.
UNDERWATER AND ENTRYWAY LIGHTS
Press the SPA LIGHT pad to turn the underwater
and Entryway lights on and off. The icon appears in
the lower center of the display when the light is on.
The low-voltage system produces a night light for
evening use. After being on for 60 minutes, the
lights automatically turn off.
AQUA AMBIANCE™
Use SPA LIGHT pad. Step one: turn on light. Step two:
turn off and then on within 2-3 seconds.
WATERFALL LIGHT
Press WATERFALL LIGHT pad to turn on the Waterfall
light. The Waterfall light operates the same as the
Aqua Ambiance light. The icon appears in the lower
right of the display when the light is on.
WATERFALL FEATURE
The Waterfall feature and Convenience Center
attaches securely to the dual Vortex skimmer tops.
The water flow is controlled by an independent valve.
NOTE: Don’t remove the waterfall top while the
pumps are running.
PAGE 33
MARQUIS SPAS
SOAK TIMER
The soak timer starts the first time you press the
TIMER pad. The LCD window displays “E” for the
elapsed time followed by time in minutes (“00, 01,
02”, etc.). A second press of the TIMER pad will exit
the timer mode. The timer display and the current
temperature display will alternate every 10 seconds.
spa control operation
SETTINGS
Clock
Press the CLOCK pad followed by the SETTING pad.
“Program” will be shown in the upper left corner of the
panel display and the hour will begin flashing. To
adjust, press the TEMP+ or TEMP- pad. Once the
correct hour has been set, press SETTING pad to set
the minutes. “Minutes” will flash. Follow above procedure to set the correct minutes.
Filter Cycle 1:
Follow Clock programming above. Then press the
SETTING pad to enter Filter 1 programming mode.
“Program filter 1 start time” will be shown in the upper
left corner of the panel display and the hour will begin
flashing. To adjust press the TEMP+ or TEMP- pads.
Once the correct hour has been set press SETTINGS
pad to set the minutes. Follow above procedure to set
the correct minutes. Press the SETTING pad again
and “Program filter 1 end time” will be shown in the
upper left corner of the panel display and the hour will
begin flashing. Follow above procedures to set the
correct hour and minutes. NOTE: When in a filter cycle
the Filter Cycle LED will illuminate.
Filter Cycle 2:
Press SETTING pad to enter filter 2 programming
mode. “Program filter 2 start time” will be shown in the
upper left hand corner of the panel display and the
hour will begin flashing. Follow above procedure to set
the correct hour and minutes. Press the SETTING pad
again and “Program filter 2 end time” will be shown in
the upper left corner of the panel display. Follow above
procedure to set correct hour and minutes.
NOTE: Any time during the setting of features you
may exit the programming mode by pressing the
CLOCK pad. If you don not want to run any of the filter
modes or spa light cycles, set the start and end times
for the same time.
PAGE 34
MARQUIS SPAS
spa control operation
HEAT MODE
Your spa comes preset in the standard heat mode. For
most applications, the standard mode should be used. If
you are in a warm weather climate and the spa does not
require as much heat, the economy mode may work
best. For a vacation home or for very infrequent use, the
sleep mode provides filtration and circulation with lower
energy demand. In economy mode your spa heats only
during the filter cycle. In sleep mode your spa will maintain a water temperature that is 20°F (7°C) below the set
temperature. This ensures your spa will be ready to use
more quickly (allow about one hour per one degree F for
heating your spa’s water) when increasing the temperature to the desired level.
The spa’s heat mode can be adjusted to one of three
different settings:
Standard Mode
The spa water heats as necessary to maintain the set
temperature. “Standard” will display until the mode is
changes.
NOTE: The last measured temperature displayed is
current only when Pump 1 has been running for at
least two minutes.
Economy Mode
In this mode the spa only heats to the set temperature
during a filter cycle. The “Economy” icon will display
until the mode is changed. Press the JETS 1 pad to put
the spa in “Standard-in-Economy” mode which
operates the same as Standard mode (both Economy
and Standard will display). The spa reverts to Economy
mode automatically after one hour.
Sleep Mode
The spa water heats to within 20°F (7°C) of the set
temperature only during filter cycles. “Sleep” will
display until the mode is changed.
To Adjust Heat Mode
First press the Settings pad. The current heat mode will
start flashing. Use the Temp- pad to scroll through the
modes. When desired mode is displayed touch the
Settings pad again to lock the mode.
PAGE 35
MARQUIS SPAS
Panel Lock
Press TEMP+ or TEMP- pad followed by QUIET SOAK
pad to lock. Then press TEMP+ or TEMP- pad followed
by QUIET SOAK pad to unlock.
• Lock feature locks all user settings: time, filter cycles,
modes, Smart Clean and temperature settings.
• Lock feature does not lock Jets 1, Jets 2, Timer,
Spa Light, Waterfall Light, Quiet Soak, or Clock.
• Secured LED will illuminate when system is locked.
spa control operation
CONSTANTCLEAN™ WATER MANAGEMENT WITH
BUILT-IN SANITATION SYSTEM
(See Built-in Sanitation System page 53)
Ozonator Operation
The ozone generator operates when pump 1 is on lowspeed in Filter Cycles and Smart Clean Cycles ONLY. The
O3 icon appears to the left of the temperature display
when the ozone generator is operating. The icon does not
indicate if the ozone generator is actually operating. See
TROUBLESHOOTING to check ozonator operation.
SMARTCLEAN™
Since a spa is always covered when not in use, it stays fairly
free of debris or outside contamination. Contamination to a
spa’s water occurs during usage, so filtering immediately
after usage is the most effective time to clean the spa water.
User Preference Settings
Suppress reminders: Displayed as (Sr.n) for no, and
(Sr.Y) for yes. When set to (Sr.Y), reminders are never
shown in the display. When set to (Sr.n), all reminders
are shown.
Temperature display in Celsius: Displayed as (tc.n)
for no, and (tc.Y) for yes.
24 hour time: Displayed as (24.n) for no (12 hour AM/
PM), and (24.Y) for yes (24 hour (military).
SmartClean settings: Displayed as (cc.0) for SmartClean off, (cc.1) 1 hour, (cc.2) 2 hour, (cc.3) 3 hour, and
(cc.4) for 4 hour Smart Logic durations. When the spa is in
a SmartClean cycle, the SmartClean LED will illuminate.
To Enter the User Preference Mode
• Press the TEMP+ button
• Press the JETS 1 button (displays (Edt))
• Press the LIGHT button (displays (USr))
• Press the JETS 1 button (displays (Sr.n))
• Use TEMP + or TEMP– pad to scroll through options
- Sr.n: Reminders not suppressed
- tc.n: Temperature display not in Celsius
- 24.n: 12 hour AM/PM
- cc.1: One hour Smart Logic
• Once the desired selection has been reached
press the JETS 1 pad. The last number or
letter will flash. Use the TEMP + or TEMP– pad to
change the setting. Press the JETS 1 pad to
enter selection and return to previous mode.
• Press the LIGHT pad twice to return to
normal operation.
• At any point, if a pad is not pressed within thirty
seconds of a previous pad press, the mode will
cancel and the spa will return to normal operation.
PAGE 36
MARQUIS SPAS
To Change the Set Temperature
Factory default temperature setting: 102°F (39°C). The LCD
window displays the actual water temperature.
Press the TEMP+ or the TEMP- pad. Each pad press
changes the set temperature by one degree. Temperature can be set between 80°F and 104°F (26°C and 40°C).
When the spa is heating the Heat icon will be shown in the
lower right corner of display.
spa control operation
Quiet Soak
Press the QUIET SOAK pad to enter the soak mode.
All automatic functions related to the pumps are
disabled (i.e., filter cycles, smart clean cycles). If either
pump 1 or pump 2 are operating, they will be turned
off. Soak mode lasts for 30 minutes then the spa
returns to normal operation. All button functions
operate as normal while in a Soak mode. When in a
Soak Mode, the Soak LED will illuminate.
Marquis Ozonator
reduces the need for
chemical sanitizers.
Maintenance Reminders
• rSA will be displayed in the LCD window every
21 days.
• Clean Filter LED will illuminate every 30 days.
rCL will be displayed in the LCD window.
• Change Water LED will illuminate every 90 days.
rCH will be displayed in the LCD window.
• rCA will be displayed in the LCD window every
90 days.
JETS
Use JETS 1 pad on either bather’s panel or remote
control. First press JETS 1 pad to activate pumps on
low-speed. Second press of JETS 1 pad activates
pumps on high-speed. Third press of JETS 1 pad
turns jets off for all-quiet soak setting. Fourth press of
JETS 1 pad returns pumps to low-speed. Repeat
above procedure for JETS 2.
Pump 1: Destiny, Reward, Epic
• High-speed run timeout: 15 minutes
• Low-speed run timeout: 15 minutes (if not in filter
cycle or SmartClean).
• Pump 1 icon will be shown in lower left corner of
the display. It spins slowly when on low-speed,
and spins fast when on high-speed.
Pump 2: Destiny, Reward, Epic
• High-speed run timeout: 15 minutes
• Low-speed run timeout: 15 minutes (if not in filter
cycle or SmartClean).
• Pump 2 icon will be shown in lower left corner of
the display. It spins slowly when on low-speed,
and spins fast when on high-speed.
PAGE 37
MARQUIS SPAS
spa control operation
REMOTE CONTROLS
Round wireless remote
Use the jets, light, and Waterfall Light pads to control spa
functions. See OPERATING YOUR SPA, Light, and Jets.
REMOTE CONTROL
NOTE: During times of inactivity wireless remotes
should always be stored in the cup holder on the lip
of the spa. By storing the wireless remote out of
water it will be less susceptible to water intrusion, a
situation that can occur after extended water exposure. More often water intrusion occurs when spa
owners attempt to replace the batteries in their
remote and then do not properly reseal it. Battery
replacement should only be attempted by spa care
professionals.
Spa Monitor in-house remote
Epic, Reward, Destiny
See Spa Monitor manual for complete set up and
operation instructions.
Dolphin Remote Control spa functions
Use the Waterfall, lights, jets, soak, clock, and timer
pads to control spa functions.
Dolphin Remote Soundsations™ operation
It is designed with sophisticated technology that will
allow you to consolidate many of your existing
remote controls along with the Soundsations audioready system in your spa. It’s packed with easy-touse features such as:
DOLPHIN REMOTE
CONTROL
PAGE 38
MARQUIS SPAS
• Preprogrammed to operate the cable converter
supplied by your cable system provider.
• Preprogrammed technology for easy setup.
• Color-coded keys to quickly locate popular
functions
• Code library for video and audio components
• Code Search to help program control of older
components
• Learning function to allow programming with
another infrared (IR) remote
• Combination IR and RF (radio frequency) capability that can send commands through the optional
RF base station to devices in your house.
Before you can use your Dolphin remote, you will
need to program it to operate the specific home
entertainment components you wish to control.
Follow the instructions detailed in Dolphin Remote
manual to set up your remote and enjoy your new
remote control.
spa control operation
SOUNDSATIONS™ AUDIO-READY SYSTEM
Spa location and speaker cord routing
The factory-installed speaker cord located inside the
spa’s equipment compartment is 100 ft. long. You
must locate the spa close enough to the audio
source to allow the cord to be run so it is not exposed
to damage and does not create a trip hazard.
NOTE: A 200 ft. long speaker cord is available as an
optional replacement for the supplied 100 ft. cord.
Ask your authorized dealer for details.
Do not replace the supplied speaker cord with any
other type of cord.
WARNING! Risk of electric shock: Audio source must
be placed in a protected location at least five feet
from the spa. Do not use a portable stereo. Do not
use home audio equipment outside.
Decide on the best path for the speaker cord and
then route the speaker cord out of the equipment
compartment in the most appropriate manner for the
installation.
The speaker cord must be installed by a licensed
electrician in accordance with the National Electric
Code and all local building codes. Additional installation advise from an A/V technician may be helpful or
necessary if there are any special circumstances,
such as connecting to unique or complicated home
theater systems.
2 inches (5.0cm)
Outer jacket
1/2 inch (1.3cm)
Strip approximately 2" off
the outer jacket of the
speaker cord.
PAGE 39
MARQUIS SPAS
Connections
CAUTION! Risk of electric shock: The stereo cordconnection within the equipment compartment and
the supplied 100 ft. cord which is used to conduct the
audio signal to the spa are intended to carry a low
voltage (12V) audio signal supplied by a conventional
household-type audio system. The cord-connection
and cord are not to be used for any other purpose.
CAUTION! Before making any connections, turn off
the stereo receiver and unplug it from the power
source. Failure to do so may result in damage to the
system.
1. To prepare the end of the speaker cord, strip
approximately 2" off the outer jacket.
2. To prepare the ends of the wires, strip approximately
½" of insulation from each wire. Then, twist the bare
ends of each wire so there are no loose strands of wire.
WARNING! Never use broken or frayed wire, as
damage or electrical shock may result.
spa control operation
+
RED
R
BLACK
-
WHITE
L
GREEN
+
Wire connections.
CAUTION! Exposing too much wire or having wires
with frayed ends could cause wires to touch each
other, which could damage the equipment.
3. Wire connections
A. Red = Right (+)
B. Black = Right (-)
C. White = Left (-)
D. Green = Left (+)
NOTE: Do not connect speaker cord to any speaker
terminals already in use.
4. Check all connections to the stereo receiver.
Make sure all wires are connected in phase
(+ to + and – to –). Correct any wiring problems
before reconnecting the stereo receiver to the
power source.
You should perform a routine inspection (every
three months) of the Soundsations Audio System
to ensure that the system is operating properly.
If the cord or cord-connection is damaged; if the
door to the equipment compartment shows signs
of deterioration; if excessive water is entering the
equipment compartment; or if there are other signs
of damage to related components, turn off the spa
and have the damaged component repaired by a
qualified service person.
Recommended components
Use stereo receivers rated from 60 to 120 peak
watts per channel and rated from 8 to 16 ohms.
The Soundsations audio system has automatic
protection circuits to protect against overload. This
circuit activates at high volume levels to reduce
output, causing a decrease in volume. This is
normal operation and indicates that the power
input may be exceeding safe levels. If this
protection circuit has been activated, turn down
the volume to allow the system to reset itself and
resume normal operation. Sustained listening at
high volume settings is not recommended.
CAUTION! Please read this installation guide
completely before the installation. Failure to follow
the instructions in this guide voids all warranties on
the Soundsations audio system.
PAGE 40
MARQUIS SPAS
equipment diagram
QUEST
2
12
6
14
1
1
5
5
8
3
9
#
Component
1
2
3
Control box and heater
Ozonator
MP120 pump
(or MP160 Pump 240V upgrade)
Slice valves
Check valve
GFCI cord (120V only)
Pump unions
Pump plug
Motor mounts
Hose bib drain
Light
Soundsations installation plug
5
6
7
8
9
10
11
12
14
PAGE 41
MARQUIS SPAS
10
Quantity
1
1
1
2
1
1
2
1
4
1
1
1
equipment diagram
DESTINY, REWARD AND EPIC
7
14
13
12
2
1
6
8
3
3
10
PAGE 42
MARQUIS SPAS
6
8
8
11
#
Component
1
2
3
6
7
8
10
11
12
13
14
Control box and heater
Ozonator
MP160 pumps
Slice valves
Check valve
Pump unions
Motor mounts
Hose bib drain
Light
Soundsations installation plug
Spa Monitor transceiver
Quantity
1
1
2
2
1
4
8
1
1
1
1
troubleshooting
PLEASE NOTE: The following corrective actions
may be performed by the spa owner. If the trouble
cannot be corrected in the steps below, please
contact your Marquis spa dealer for service. (Improper servicing by an unauthorized service provider
or spa owner could result in damage not covered by
the warranty and could cause serious injury.)
EQUIPMENT WILL NOT OPERATE
• Check the control panel LCD window for
diagnostic code.
• 240V Spas: Check the circuit breaker on the
main circuit panel.
• 120V Spas: Check the GFCI power cord and
reset if necessary (see IMPORTANT SAFETY
INSTRUCTIONS at beginning of manual).
• Check the condition of the power cord.
INADEQUATE JET ACTION
• Be sure the shut-off valves are completely open.
• Open the jets by turning the jet face to allow for
maximum water flow.
• Check that the air control valve is open (rotate
lever counterclockwise to open).
• Check for obstruction or restrictions at suction
guard(s) or filters, such as leaves, etc.
NO HEAT
• Check temperature displayed in the LCD window
for desired temperature setting.
• Inspect the filter cartridge(s) for dirt and debris.
• Check that the water is at proper level, 2/3 up
the Vortex skimmer opening(s).
• Check HEAT MODE to be certain spa is not in
SLEEP MODE.
• Lower ambient temperatures may result in heat loss.
NOTE: Do not expect instant hot water from the
jets. It will take the heater 12-24 hours to heat the
water to the temperature you desire.
LIGHT DOES NOT WORK
• Press the LIGHT pad on the control panel.
• Reposition the light bulb in the socket. (See
REPLACING LIGHT BULB.)
• Replace the light bulb with a 6 WATT BULB (GE
918 ONLY).
PAGE 43
MARQUIS SPAS
troubleshooting
LCD DIAGNOSTIC MESSAGES
The advanced technology built into the spa allows it
to perform a number of self-diagnostic system
checks and it can display a variety of messages in
the LCD window on the control panel.
OHH:
Over heat protection. If a malfunction occurs and the
spa water reaches 112°F (44°C), the system completely shuts down. In such a condition, DO NOT
ENTER THE WATER. Turn off all power to the spa.
Remove spa cover and allow water to cool. Once
the heater has cooled, reset by pushing any pad. If
spa does not reset, shut off the power to the spa
and contact your dealer for service. Several conditions could lead to overheating, for example, low
water level, shut-off valves closed while heater is on,
dirty filter, and restriction in the plumbing lines. After
the power is turned back on, the spa will not restart
itself until the water temperature within the spa
drops to a lower, predetermined temperature.
OHS:
Over heat protection. The spa has shut down. Once
of the sensors had detected that the spa water is
110 F (43.3 C). DO NOT ENTER THE WATER. Turn
off all power to the spa. Remove spa cover and
allow water to cool. Once the heater has cooled,
reset by pushing any pad. If spa does not reset,
shut off the power to the spa and contact dealer for
service.
ICE:
Freeze protection has been activated. Contact your
dealer for service.
SnA:
A sensor that is plugged into the Sensor “A” jack is
not working. The spa turns off. Contact your dealer
for service.
Snb:
A sensor that is plugged into the Sensor “B” jack is
not working. The spa turns off. Contact your dealer
for service.
PAGE 44
MARQUIS SPAS
SnS:
Sensors are out of balance. If this is alternating with
the temperature, it may just be a temporary condition. If the display show only this message (periodically blinking), the spa is shut down. Contact dealer
for service.
troubleshooting
NOTE: If power is shut off or a power outage
occurs the 240V system has a battery backup. All
user settings are retained.
HFL:
A substantial difference between the temperature
sensors was detected. This could indicate a flow
problem. Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps have
been primed. If problem persists, contact your
authorized dealer.
LF:
Persistent low flow problems. (Displays on the fifth
occurrence of the HFL message within 24 hours.)
Heater is shut down, but other spa functions
continue to run normally. Follow active required for
HFL message. Heating capacity of the spa will not
reset automatically. You may press any pad to reset.
dr:
Inadequate water detected in heater. Check water
level in spa. Refill if necessary. If the water level is
okay, make sure the pumps have been primed.
Press any pad to reset
drY:
Inadequate water detected in heater. (Displays on
third occurrence of dr message.) Spa is shut down.
Follow action required for “dr” message. Spa will not
automatically reset; you may press any pad to reset.
Pr:
When your spa is first actuated, it will go into Priming
mode. It will last for up to four minutes and then the
spa will begin to heat and maintain the water temperature in the Standard mode.
- - F; - - C:
Temperature unknown. After the pump has been
running for two minutes, the temperature will
display.
- - -:
The temperature is not current. The spa is in
Economy or Sleep mode. The pump may have
been off for hours. If you wish to see the current
spa temperature, either switch to Standard mode or
turn Jets 1 on for at least two minutes.
PAGE 45
MARQUIS SPAS
troubleshooting
SbY:
Standby mode has been activated by pressing a pad
combination on the user panel. Press any pad to leave
Standby Mode and return to normal operation.
Additional Diagnostics for Epic, Reward and
Destiny models:
rtC: Hardware failure. Contact dealer.
PSt: Hardware failure. Contact dealer.
CrC: Firmware install problem. Contact dealer.
CFE: Configuration error, spa cannot start up. Contact dealer.
GFI: Spa could not trip GFCI. Contact dealer, continued operation could be unsafe.
StU: A pump appears to be stuck on, causing the
water temperature to creep up, possibly to hazardous levels. POWER DOWN SPA IMMEDIATELY. DO
NOT ENTER THE WATER. Contact dealer.
HOt: A pump appears to have been stuck on the last
time spa was powered. POWER DOWN SPA IMMEDIATELY. DO NOT ENTER THE WATER. Contact
dealer.
NOTE: If power is shut off or a power outage occurs
the 240V system has a battery backup. All user
settings are retained.
MAINTENANCE REMINDERS:
The following reminders will be shown on the LED
lights indicating it is time for maintenance. Reminder
messages will also be displayed in the LCD window.
Reset the reminders by pressing the Temp Up, Temp
Down, or Settings pad.
• Check Bromine: rSA will be displayed in the LCD
window every 21 days.
• Clean Filter: LED will illuminate every 30 days.
rCL will be displayed in the LCD window.
• Change Water: LED will illuminate every 90 days.
rCH will be displayed in the LCD window.
PAGE 46
MARQUIS SPAS
• Change Minerals: rCA will be displayed in the LCD
window every 90 days.
marquis care and enjoyment guide
WATER TREATMENT START-UP
To ensure the most enjoyment possible from your
spa, we have compiled this easy to follow guide. Keep
this guide by the spa for a day-to-day reference of
Marquis spa care.
Your dealer can provide everything you need for
ongoing care and familiarize you with specialty
products you may need for the specific water
conditions in your area.
Water Treatment
This includes a step-by-step water treatment regimen
to familiarize you with the products that make Marquis
spa water care a breeze.
Maintenance
Includes an easy to follow program to care for all of
the spa components. Specific product recommendations included in this section may extend the life of
your spa and remove the guesswork.
PAGE 47
MARQUIS SPAS
marquis care and enjoyment guide
IMPORTANT CHEMICAL SAFETY
PROCEDURES
1. Always keep chemicals out of reach of children.
2. Read product labels carefully prior to use.
3. When dissolving, always add chemicals to water,
do not add water to chemicals. Some dry chemicals
should be dissolved prior to adding them to the spa.
Using a clean container, dip some water from the
spa. Mix until dissolved, then add to circulating water.
4. CAUTION: Do not mix chemicals together. Add
them separately to the spa water.
5. All chemical products should be stored in a cool,
dry, well-ventilated area where the average temperature does not exceed 90°F (32°C). Keep
storage area clean of debris such as rags, newspaper, and combustible materials.
6. Keep chemicals away from open flame or other
heat source. Do not smoke near chemicals. If a dry
chlorine chemical fire should occur, use water only.
Do not use a dry chemical fire extinguisher to
attempt to put out the fire.
7. When adding chemicals, always keep the water
circulating in the spa with jets in a downward circular
pattern for better chemical distribution. Add chemicals to the spa water one at a time. Allow several
minutes between any new chemical additions
using the jet action to evenly distribute throughout
the spa.
8. After adding chemicals, wait the amount of time
recommended on the chemical container
before retesting your water for an accurate
reading. Retest your spa water before using.
9. If you have any questions or concerns about the
correct procedures for handling chemicals, please
contact your authorized spa dealer or Marquis Corp.
PAGE 48
MARQUIS SPAS
marquis care and enjoyment guide
WATER CARE
There are three things necessary for clean safe water:
1. CIRCULATE: Water has to be circulated
regularly; it can not be stagnant.
2. FILTER: Water has to be filtered to remove
particulate and debris.
3. SANITIZE: Water has to be sanitized to kill
organisms like algae, bacteria and virus.
The control system in your Marquis spa will
automatically circulate and filter. (See SPA CONTROL
OPERATION, ConstantClean™ and SmartClean™
sections.) The sanitation requires minimal effort if
done consistently and properly.
To sanitize spa water, three things are required:
1. BALANCE: The water must be balanced so
the sanitizer can work and spa equipment is
protected.
2. SHOCK: Shock to oxidize organics and
maximize sanitizer efficiency.
3. SANITIZE: Maintain a proper level of sanitizer at
all times.
UNDERSTANDING WATER BALANCE
Water balance is the interrelation of factors that
determine the quality of the spa water. The effectiveness of chemicals and other additives are
dependent on all these factors working together or
“in balance”. The primary elements to water balance
are the calcium hardness, total alkalinity and pH.
All Marquis Spas
are equipped with
our exclusive
Marquis Ozonator.
It’s important to understand a spa is not just a “small
swimming pool” and the care of a spa should be
handled differently. Spa water is kept at a temperature of up to 104°F (40°C) but pool chemicals are
designed for cool water. Plus the ratio of people per
gallon in a spa is much higher than in a pool – four
people in a spa is the equivalent of having 200
people in a typical backyard pool. This increased
“bather load” increases the residue from soaps,
perfumes, body oils, cosmetics, and other contaminants. Always use water treatment products recommended for use in a Marquis spa.
pH Balance
Keeping the pH balanced is the most critical
component of water balance. Calcium hardness
PAGE 49
MARQUIS SPAS
marquis care and enjoyment guide
and total alkalinity act as buffers to stabilize the pH.
When they are properly adjusted, the pH will be stable
and easy to maintain. The pH is a measure of the
relative acidity and basicity of the water. The ideal pH
range is 7.2 - 7.8. When the pH falls below 7.2 the
water can become corrosive. Low pH can cause
damage to metal in the control system and heater,
excessive sanitizer consumption, and skin irritation. A
pH above 7.8 can be scale-forming and allow metals
or minerals in the water to form deposits and stain spa
surfaces.
Alkalinity
Alkalinity acts as a buffer to prevent the pH from
changing as other substances are added to the water.
Stability of the pH is directly related to the alkalinity. The
alkalinity should be between 80 - 140 ppm. Alkalinity
below 80 ppm makes it difficult to stabilize the pH.
Alkalinity above 140 ppm may increase the pH and
cause cloudy water, scaling, and decreased efficiency
of the sanitizer.
Note: Alkalinity & pH Increaser and Alkalinity & pH
Decreaser will affect both the pH and alkalinity.
Generally, smaller additions will change the pH and
have a very minor effect on the alkalinity. Larger
additions will also affect the pH, but will have a much
greater effect on the alkalinity. (Example: If the pH is
very high and the alkalinity is within range, adding a
few smaller doses of pH and alkalinity Decreaser
instead of one large dose will reduce the pH with little
effect on the alkalinity.)
Calcium Hardness
Do not use soft water in your spa. It is critical to have
calcium in your water and in most cases tap water is
fine. The ideal range of calcium is between 200 – 300
ppm. The calcium hardness is normally adjusted when
filling or refilling after draining the spa. High calcium
levels can cause scale buildup on spa surfaces and
equipment. Your spa can be protected against high
calcium by using Metal & Stain Remover per the
directions on the container. Low calcium levels can
cause spa water to become highly corrosive and
damaging to the equipment components and
plumbing. To raise calcium levels, use Calcium
Hardness Increaser. Most authorized dealers can test
the calcium hardness of your water.
PAGE 50
MARQUIS SPAS
marquis care and enjoyment guide
BALANCE
When initially filling or refilling your spa follow these
steps to achieve proper water balance.
IMPORTANT! Always follow instructions on the
chemical container when adding chemicals.
1. Test the spa water using a test strip or test
kit. Determine the pH and alkalinity of the
water.
2.If adjustments are needed for the pH and/or
alkalinity, always balance the alkalinity before
balancing the pH. The product(s) you should
use to adjust pH and/ or alkalinity are pH &
Alkalinity Up or pH & Alkalinity Down. Make
any additions per the directions on the bottle
and then test and repeat if necessary until all
readings are in the desired range.
3.Increase the calcium hardness if necessary.
SHOCK
Initial Treatment
Shock the spa using granular Chlorine Sanitizer or
non-chlorine Spa Shock. Add directly to the spa per
the instructions on the container. For the initial
treatment, Chlorine Sanitizer is preferred as it will
also establish a residual of sanitizer.
Maintenance Treatment
Once bacteria and other wastes are neutralized by
the sanitizer, they stay in the water unless oxidized
or shocked. Often called chloramines or
bromamines, they create dull, cloudy water and can
cause odor and eye or skin irritation. Shock
treatment rids your spa of these wastes for clear,
sparkling water. Shocking with non-chlorine Spa
Shock or granular Chlorine Sanitizer is
recommended once a week or whenever the
water appears dull or cloudy or has a strong odor.
Non-chlorine Spa Shock allows use of the spa 15
minutes after shock treatment.
NOTE: A strong bromine or chlorine odor typically
indicates the spa needs to be shocked – not that
there is too much bromine or chlorine in the water. A
properly balanced spa that is shocked regularly will
not have an odor.
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MARQUIS SPAS
marquis care and enjoyment guide
SANITIZE
ConstantClean™ System
The ConstantClean system utilizes a combination of
sanitizers to increase water quality and significantly
decrease maintenance. The combination of a Spa
Frog® Mineral Cartridge* and the factory installed
ozonator greatly reduce the amount of sanitizer
required. Instead of the normal 3 - 5 ppm of bromine,
you now only need to maintain 1 - 2 ppm of bromine.
* The built-in sanitation system is not available in
some international markets. However, the ozone
system is standard on all spa models in all countries.
Please see your dealer for recommended alternate
treatment method if the built-in sanitation system is
not available.
PAGE 52
MARQUIS SPAS
marquis care and enjoyment guide
Setting
Window
>
BUILT-IN SANITATION SYSTEM*
After shocking the spa water with Chlorine Sanitizer
granuals or non-chlorine Spa Shock, bring the spa
water to operating temperature. Then install the Spa
Frog® cartridges.
ADJUST THE MINERAL CARTRIDGE*
Remove the protective cellophane wrap from the
Spa Frog® mineral cartridge. While holding the bottom
of the cartridge, turn the top until the number six
appears in the setting window.
NOTE: The mineral cartridge should be replaced
every three to four months. You will still feel the
“spent” minerals inside, but they are no longer
effective and the cartridge needs to be replaced. It is
recommended to drain and refill the spa at the same
time you replace the mineral cartridge.
ADJUST THE BROMINE CARTRIDGE*
Remove the protective cellophane wrap from the
Spa Frog® bromine cartridge. Finding the right setting
for the bromine cartridge will require monitoring your
usage for the first few weeks. Begin with an initial
setting based on the chart below and monitor
bromine levels daily for the first week or so, adjusting
the cartridge by one setting per day until a 1 - 2 ppm
level has been achieved. To adjust cartridge, remove
from system and turn to the next highest setting if
the bromine level is low, or the next lower setting if
the bromine level is high. The bromine cartridge
needs to be replaced when empty between two and
four weeks. Always maintain 1 - 2 ppm of bromine.
Suggested Initial Bromine Cartridge Settings
Suggested Initial Bromine Cartridge Settings
Daily filter time Spa Gallons
250-300
300-400
400-500
One hour
2
3
4
Two hours
2
2
3
Four hours
1
2
2
Install cartridges in the
holder.
PAGE 53
MARQUIS SPAS
marquis care and enjoyment guide
Cartridge holder cap
INSTALL THE CARTRIDGES
Locate and remove the cartridge holder cap on the
top lip of the spa. Push down and turn the holder
counterclockwise to unlock. Lift holder out. Snap the
Spa Frog® mineral cartridge into the area of the holder
marked “MINERALS” (top portion), making sure to line
up the indentation near the top of the cartridge with
the raised line on the holder. Then snap the Spa Frog®
bromine cartridge into the area of the holder marked
“BROMINE”. Be sure to line up the indentation on the
cartridge with the raised line on the holder. After
cartridges are snapped in, return the holder, push
down, and then turn clockwise to lock into place.
Replace the cap.
CAUTION: Hand tighten only; avoid over tightening;
avoid bending the holder to help prevent damage to
the holder.
REMOVE THE CARTRIDGES
Reverse above procedures to remove cartridges.
*The built-in sanitation system is not available in some
international markets. See your dealer for recommended alternate water treatment method.
PAGE 54
MARQUIS SPAS
spa care and enjoyment guide
WATER CARE REGIMEN
SpaCare™ products are classified by easy to follow
usage guidelines. The information below indicates
whether the product should be used daily, weekly,
monthly, when filling, or as needed – if special water
conditions arise.
DAILY
Sanitizer
Maintain 1 - 2 ppm of bromine at all times.
WEEKLY
Shock Treatment
Sanitizer combines with bacteria and neutralizes it
on contact. However, the used sanitizer/bacteria
particle is still present in the spa water. Used
sanitizer in the water emits an odor and causes
cloudy water. To oxidize, or rid the spa of this used
sanitizer, you must shock the spa once a week.
AS NEEDED PRODUCTS
pH & Alkalinity Up
pH & Alkalinity Down
These two products work to raise or lower the
pH and alkalinity in the spa. They are only needed
if the test strip indicates the levels are not in the
ideal ranges.
Water Clarifier
Microscopic particles can pass through the spa
filter and create cloudy water. Water Clarifier
combines these microscopic particles into larger
particles that can be trapped in the filter to clear
cloudy water.
Spa Defoamer
If foam appears in your spa, the action of the jets
will keep it from dissipating. The use of Spa
Defoamer instantly rids your spa water of foam.
Metal and Stain Remover
Metal and Stain Remover will remove metals
such as iron and copper from spa water. Used on
a weekly basis, it will protect the spa from possible scaling caused by high levels of calcium.
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MARQUIS SPAS
marquis care and enjoyment guide
TROUBLESHOOTING GUIDE
P: Problem
S: Solution
Cloudy Water
P: Inadequate filtration or dirty filter.
S: Ensure that the filter is securely installed.
Clean or replace filter. Increase the length of
clean up and/or filter cycles.
P: Water is not balanced.
S: Test water and adjust pH, alkalinity, and
sanitizer as needed. Shock to oxidize and
destroy organics in the water.
P: Unfiltered particles or chemically saturated.
S: Use Water Clarifier to combine particles.
P: High total dissolved solids
S: Drain, clean, and refill the spa.
Chemical Odor
P: Too many chloramines/bromamines in the
water.
S: Treat water with Spa Shock then adjust
sanitizer level as necessary.
P: Dull looking water, difficult to manage. High
total dissolved solids (TDS) may be the cause.
S: Drain and refill with fresh water.
Musty Odor
P: Not enough sanitizer in water – bacteria or
algae in water.
S: Add sanitizer as necessary and shock. Readjust sanitizer level if necessary.
Yellow Water
P: Low pH and/or low alkalinity.
S: Test and adjust pH with pH and Alkalinity Up.
Adjust alkalinity if necessary.
Foaming
P: High concentration of body oils, lotions or
soaps, as well as excessive organics.
S: Use Spa Defoamer and adjust pH and
sanitizer as needed.
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MARQUIS SPAS
Scum Line in Spa
P: Body oils and dirt.
S: Use Glove Sponge to clean the spa. Test and
adjust the sanitizer and pH if necessary.
Increase the clean up cycle.
marquis care and enjoyment guide
No Sanitizer Reading
P: Sanitizer level is too low.
S: Shock and/or adjust Spa Frog® bromine
cartridge until the sanitizer registers in the
recommended range.
P: Test strip remains “white” even after sanitizer
has been added.
S: Sanitizer level could be extremely high. It can
bleach the reagents on the test strip and give a
false reading.
Remove spa cover and activate jets and air
control. Allow jets to run for 30 minutes. Test
water to see if desired level has been reached.
Adjust Spa Frog® bromine cartridge to reduce
bromine level.
High Sanitizer Reading
P: Too much chlorine or bromine added or
dispensed into the spa.
S: Remove spa cover and activate jets and air
control. Allow jets to run for 30 minutes. Test
water to see if desired level has been reached.
Adjust Spa Frog® bromine cartridge to reduce
bromine level.
Eye or Skin Irritation
P: Contaminants or excessive amount of
chloramines/bromamines in water.
S: Treat water with Spa Shock. Adjust sanitizer
level.
P: pH is low.
S: Adjust as needed.
Corrosion of Metal
P: Low pH.
S: Adjust pH with pH and Alkalinity Up.
Green Water/Algae
P: Low sanitizer level or high pH.
S: Adjust pH, shock and/or adjust Spa Frog®
bromine cartridge as necessary.
Erratic pH
P: Alkalinity and/or calcium hardness are too low
causing pH “bounce”.
S: Test and adjust alkalinity and/or calcium
hardness to bring them into the ideal range.
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MARQUIS SPAS
glossary
TERMS AND PRODUCT DEFINITIONS
Alkalinity – The concentration of alkaline materials in
the water. Proper alkalinity is directly related to the
stability of the pH. High alkalinity makes the pH
impossible to adjust. Low alkalinity makes the pH
unstable and difficult to maintain.
Bacteria – The germs that contaminate your
spa water.
Balanced Water – The correct balance of alkalinity,
pH and sanitizer.
Bromamines – Created when bromine combines
with bacteria.
Bromine – A bromine based sanitizer.
Calcium Hardness – The amount of dissolved
calcium in the spa water. This should be approximately 200 - 400 ppm. High levels of calcium can
cause cloudy water and scaling. Low levels of
calcium can cause permanent damage to the
equipment.
Calcium Hardness Increase – Increases calcium
levels in your water to avoid damage to the equipment seals and metal in your spa. Especially needed
if using soft water.
Chloramines – Created when chlorine combines
with bacteria.
Chlorine Demand – The amount of chlorine that
must be added to the spa to destroy existing bacteria
and algae and to establish a chlorine residual.
Chlorine Residual or Free Chlorine – The available
chlorine left in the spa water to destroy harmful
organisms after the chlorine demand has been met.
The correct amount of free available chlorine is
3 - 5 ppm (0.5 ppm when used in conjunction with an
ozonator).
PAGE 58
MARQUIS SPAS
glossary
Chlorine Sanitizer – A fast dissolving, granular
product used for sanitizing the spa water. Dispensed
manually into the water as needed.
Water Clarifier – Restores clarity to dull water by
combining unfilterable microscopic particles into
larger particles that can be effectively filtered.
Filter Cleaner – Keeps your filter operating efficiently
by removing grease, grime, and other buildup that can
impair the filtration process.
Spa Defoamer – Instantly rids the spa of undesired
foam.
Metal and Stain Remover – Rids spa of minerals
and metals that can interfere with filtration, affect
sanitizer efficiency, and stain spa surfaces. Necessary
if you have well water or water with a high metal/
mineral concentration.
Ozonator – A device that produces bacteria killing
ozone gas to assist in water sanitation. The use of an
ozonator significantly reduces the amount of chemical product needed to maintain clean, fresh water.
pH – The pH level is the measure of acidity and
alkalinity of the water. It is measured on a scale of 0 14. The ideal pH level is 7.2 - 7.6. When the pH level
falls below 7.2, damage to metal in the equipment
can occur. A pH level above 7.8 can reduce the
effectiveness of the sanitizer, and cause cloudiness
and scale formation. Improper pH levels can be
irritating to the eyes.
pH and Alkalinity Down – Decreases the pH and
alkalinity level of the water in your spa.
pH and Alkalinity Up – Increases the pH and alkalinity level of the water in your spa.
PAGE 59
MARQUIS SPAS
glossary
ppm – Parts per million. The measurement of
chemical concentration in the water.
Sanitizer – Any product or device that kills bacteria
living in the water.
Shock – Also known as shocking or oxidation.
Shocking oxidizes used up chloramines and bromamines in the water that cause odor and irritation.
Shock Treatment – Rids the water of chloramines
or bromamines through oxidation (shocking).
Water Balance – The interrelation of factors which
determine the quality of spa water. The effectiveness
of chemicals and additives is dependent on other
chemicals or water characteristics present in the spa
water. Chemicals, minerals, or other substances vary
depending on your municipal water system, ground
well, or other water supply.
Water Test Strip – An accurate dip test that
measures the spa water for sanitizer, pH, and
alkalinity levels.
PAGE 60
MARQUIS SPAS
maintenance
WEEKLY MAINTENANCE
1. Removing Debris
Remove any debris and leaves from the Vortex
skimmers and suction guard(s) on the inside of the
spa. Blocked intakes can impede the flow of water
through the jetting system.
2. Water Level
Replenish the water level if necessary so that it is
approximately two-thirds up the Vortex skimmer
opening. (See STARTING YOUR SPA.)
A Spa Vac suctions
matter from deep in
the footwell.
Water level should be
two-thirds up the
Vortex skimmer
opening.
PAGE 61
MARQUIS SPAS
maintenance
MONTHLY MAINTENANCE
1. Filter Care
We cannot stress enough the importance of a
clean filter for proper water filtration. Dirty filters
can restrict water flow, cause hazy water, and
prevent your chemicals from working properly.
Many water treatment products clear or clarify the
water by clumping microscopic particles and
minerals together so that these larger particles
can be effectively trapped in the filter. A filter
clogged with debris and calcium deposits does
not trap particles properly.
The Maintenance Reminder on the spa-side
Control Panel indicates a CL every 30 days to
remind you to clean your filter.
Removing the Filter
Grasp the edge of the Waterfall, pull up firmly, but
gently, to remove it.
Turn the filter cartridge counterclockwise to unscrew it from its base. Lift out the filter cartridge.
Use a hose to clean the filter cartridge and Filter
Cleaner to soak the filters (you will need to flip the
filter after the designated time to completely clean
the entire length).
Turn filter cartridge
counterclockwise to
unscrew.
NOTE: Keep an extra set of filters on hand so you
always have a clean set ready for immediate spa
enjoyment. Remember to replace the filter cartridges at least once a year.
Reinstalling the Filter
Repeat the steps above in reverse. Do not overtighten the filter as it may cause the threads on
the bottom to strip and fail to hold the filter in
place. When replacing the Waterfall, center the top
over the raised filter ring and press down firmly until
the top snaps into place. (See INSTALLATION
INSTRUCTIONS, Filter Cartridges.)
PAGE 62
MARQUIS SPAS
maintenance
EVERY THREE TO FOUR MONTHS
Draining and Filling the Spa
The average spa needs to be drained every three to
four months. After months of continually adding
chemicals to the water and introducing body oils and
lotions, the water can be difficult to manage and
chemicals are not as effective as usual. You may also
notice excessive foaming. More frequent draining
may be required depending on use.
Check the end caps of
the ozonator for a
green glow.
1. Leakage Detection
Open the equipment door and check for signs of
water leakage around the pump(s). Pump seals
wear out over time, especially with improper water
chemistry. Early detection of pump seal failure can
significantly reduce repair costs.
2. Ozonator Operation
The ozonator functions whenever the system is
running on filter or cleanup cycles. Check to see if
the bulb is lighted. (See SPA CONTROL OPERATION.) Ozonator end caps glow if functioning
properly. If not, the bulb has burned out. Contact
dealer for service.
Remove hose bib plug
from external drain and
fill connection.
Open drain valve in
equipment compartment.
3. Draining the Spa
A. Turn off the power to the spa.
B. Open the equipment compartment (see
EQUIPMENT DIAGRAM). Remove the
hose bib cap from the connection and attach a
hose.
C. Open the drain valve. Gravity causes the water
to drain out of the hose.
D. When the spa is empty, close the drain valve
and remove the hose. Reinstall the hose
bib plug.
NOTE: Keep the drain valve closed at all times
except when draining the spa (do not rely on the
cap to stop the flow of water). Not doing so could
result in damage to the drain valve due to freezing
water.
Replace blue mineral
cartridge every four
months.
PAGE 63
MARQUIS SPAS
Replacing the Mineral Cartridge
The Spa Frog® mineral cartridge should be replaced
every four months. You may still feel the “spent”
minerals inside, but they are no longer effective and
need to be replaced. (See ADJUST THE MINERAL
CARTRIDGE.)
maintenance
4. Clean the DuraShell® Interior
Once the spa is drained, clean the DuraShell interior
thoroughly – especially at the water line. We suggest
the Glove Sponge to clean without scratching.
Clorox bleach (diluted) is the only approved
cleaning agent for DuraShell – any other products should be avoided.
NOTE: Due to the high-gloss, fine finish of the
acrylics, imperfections in the surface texture
may occur. These in no way compromise the
integrity of the spa shell.
NOTE: Do not leave an empty spa uncovered. Direct sunlight on the spa surface can
cause severe damage or blemishing and can
result in the voiding of any surface warranties.
5. Refill the Spa
Fill the spa with fresh water from a garden hose
and balance the water as described in the Water
Treatment section.
The use of a Fill Filter is recommended when filling
especially in areas of high mineral content in the
water. Attach to the end of a garden hose to filter
out any grit and sediment that could accumulate in
the spa and potentially scratch the spa surface.
PAGE 64
MARQUIS SPAS
maintenance
AS NEEDED MAINTENANCE
1. Cover Care
It is recommended that you use Cover Cleaner to
keep the DuraCover™ clean and conditioned.
Proper care of the cover increases the life and
keeps it looking great in even the harshest conditions. NOTE: Do not use regular household products or products that contain silicone, alcohol, steel
wool, or bleach.
2. DuraWood Care
Clean the exterior of the spa with a mild soap and
water solution. Cleaners that contain alcohol or high
levels of solvents, along with Acetone, Nitrobenzene, and Cyclohexanol, can dissolve and discolor
the DuraWood exterior.
3. Excess Debris
Grit and debris tracked into the spa should be
removed with a spa vacuum.
4. Water Line
To avoid buildup of oils and lotions at the water line,
clean the interior when needed. We suggest the
Glove Sponge to clean without scratching.
NOTE: Do not use the same brush or sponge to
clean the exterior of the spa and the interior of the
spa. Soap and other product residue used on the
outside of the spa can cause foaming of the spa
water and scratches to the spa surface if used on
the inside of the spa.
5. Light Bulb Replacement:
A. Turn off the power to the spa.
B. Remove the equipment area door to find the
light access. (See EQUIPMENT DIAGRAM.)
C. Remove the lamp socket from the back of the
light assembly by turning counterclockwise and
pulling at the same time.
D. Gently pull the bulb out of the lamp socket and
replace it with a 6 watt bulb only (GE #918)
available from your spa dealer.
E. Install the lamp socket back into the light
assembly and replace door.
Remove lamp socket
from back of light
assembly.
PAGE 65
MARQUIS SPAS
maintenance
SUSPENDED USE OR WINTERIZING THE SPA
Your spa was designed for year-round use and many
people find the combination of hot water, therapy jets,
and cool winter temperatures to be especially soothing. However, if you decide to discontinue the use of
your spa for any extended period of time, we suggest
you follow the steps below.
NOTE: During long periods of inactivity, damage can
occur to equipment from condensation within the
equipment compartment.
Tri-Zone control must
be “open” to the jets
you are vacuuming, in
this case, the upper
and mid back jets.
PAGE 66
MARQUIS SPAS
1. Turn off the power to the spa.
2. Drain the spa. (See DRAINING AND REFILLING
THE SPA.)
3. Remove all residual water from the seating and
footwell. If necessary, bail out the remaining
water then dry the spa with towels. A wet/dry
vacuum is recommended for best results.
4. Using the wet/dry vacuum, place vacuum
nozzle over each jet nozzle to remove water
from plumbing lines, starting with the highest jet
and finishing with the lowest jet.
NOTE: The spa is equipped with a Tri-Zone
control which is used to divert water between
different jet zones. The valve must be “open”
to the particular jets you are vacuuming.
5. Unscrew the pump plug(s) from the pump(s) or
disconnect the freeze protection line. (See
STARTING YOUR SPA.)
6. Again, using the wet/dry vacuum, place nozzle
over the exposed pump opening(s) to remove
excess water. The pump(s) should be removed from the spa and stored in a climatecontrolled room.
7. Clean the spa interior.
8. Clean the filter cartridges.
9. Reinstall the DuraCover™ and lock in place.
NOTE: Direct sunlight on the spa surface can
cause severe damage or blemishing and can
result in the voiding of any surface warranties.
spacare™ products
spa boutique
TM
SpaBoutique™
A collection of unique items to delight your senses,
free your time, and make your life easier.
SpaCare gives you maintenance products to ease
spa care – inside, outside, and especially the water.
SpaTherapy surrounds your senses with aromas,
visions, sounds and feel-good products to bring you
and your environment to life.
SpaStyle brings convenience items to enhance your
lifestyle, while soaking in the spa or relaxing on the
deck.
SpaBoutique offers a full range of spa and backyard
accessories, including SpaCare™ products, Spa Frog®
products, replacement filter cartridges, cover lifters,
steps, and more. See your authorized dealer for a
complete catalog of items.
PAGE 67
MARQUIS SPAS
owner’s protection plan
MARQUIS SPAS® LIMITED WARRANTY
[7] SPA SHELL, SPA SHELL LEAKS, AND
STRUCTURE
Marquis Spas warrants the spa shell against
peeling, cracking, yellowing, blistering, or delamination for a period of seven years*.
Spa shell and structure are warranted against leaks
for a period of seven years*.
[7] SPA CABINET
Marquis Spas warrants the DuraWood exterior
against peeling, cracking, blistering, or delamination
for a period of seven years*.
Natural cedar exterior is warranted to be free from
defects at time of delivery.
[7] PLUMBING
Marquis Spas warrants the internal plumbing,
internal glue joints, and all bonded parts against
leaking for seven years*.
[5] MAJOR COMPONENTS AND SYSTEMS
Marquis Spas warrants the jet pump, pump seal,
controls, equipment pack, and no-fault heater
against any malfunction or defect in materials or
workmanship for a period of five years*.
[3] FACTORY-INSTALLED PARTS
Marquis Spas warrants all factoryinstalled spa parts
and components including drain bib, GFCI cord,
gaskets, fuses, removable jet fittings**, skimmer
lid**, light bulb**, light lens**, spa cover**, cover
locks and latches** for a period of three years.*
Filter cartridge and chrome jet covers are excluded
from extended warranty, but are warranted to be
free from defects at time of sale.
TRANSFERABLE
This warranty is transferable to all subsequent spa
owners.
*Warranty coverage begins from date of purchase
by the original owner, or begins one year after date
of manufacture, whichever begins first, and
extends for the specified length of time for each
component.
**Customer must return part to Marquis Spas
dealer for replacement.
PAGE 68
MARQUIS SPAS
owner’s protection plan
LIMITED WARRANTY
This warranty extends to the original retail purchaser of
the spa for personal, family or household purposes
only. This warranty is transferable. Warranty coverage
begins from date of purchase by the original owner, or
begins one year after date of manufacture, whichever
begins first, and extends for the specified length of time
for each component.
In order to obtain the benefit of this warranty, the spa
owner shall notify their authorized Marquis Spas dealer
of any problem or warranty claim within thirty days of
the time the problem is discovered. In the event the
spa owner is unable to obtain parts or service from an
authorized Marquis Spas dealer, the spa owner should
contact the Customer Service Department of Marquis
Spas. Notice of a problem can be sent to Marquis Spas
via email at [email protected] or in writing to
Marquis Spas, 596 Hoffman Road, Independence, OR
97351-9601. Direct all correspondence to Customer
Service Department.
PERFORMANCE OF WARRANTY
Marquis Spas agrees to repair any plumbing or surface
defects and to repair or furnish a replacement for any
factory-installed components covered under this
warranty which, upon test and examination by Marquis
Spas, prove defective. All materials for examination
must be returned to Marquis Spas freight prepaid.
Marquis Spas unconditionally warrants the no-fault
heater against any failure that requires replacement.
Unconditional is defined as warranty coverage without
exception if the component fails to operate properly
within the spa’s system, including, but not limited to,
water chemistry damage.
Replacement parts, including light bulbs, skimmer lids,
removable jet fittings, covers, cover locks and latches
must be returned by the customer to the authorized
Marquis Spas dealer for replacement.
Your authorized Marquis Spas dealer reserves the right
to assess a travel or trip charge for service calls.
THIS WARRANTY IS LIMITED TO THE REPLACEMENT
OR REPAIR OF THE DEFECTIVE ITEMS AS STATED IN
THIS SECTION OF THE WARRANTY.
PAGE 69
MARQUIS SPAS
owner’s protection plan
INVALIDATION OF WARRANTY
This warranty is void if this spa has been subjected to
alteration, misuse or abuse, or if any repairs on the spa
are performed or attempted by anyone other than an
authorized Marquis Spas service center. “Alteration” is
defined as any component or plumbing change,
electrical conversion, or the addition of any alternative
heating or sanitation device(s) other than Marquis Spas
recommended components which contribute to
component or unit failure. “Misuse and abuse” shall
include, without limitation, any installation, maintenance
or operation of the spa other than in accordance with
Marquis Spas printed instructions (located in the
Owner’s Manual) or use of the spa in a manner or for a
purpose other than for which it was designed. Under
no circumstances shall Marquis Spas or any of its
representatives be held liable for injury to any person or
damage to any property, however arising.
Other items not included in this warranty are freight
expense; labor and material costs associated with
removal and/or replacement of spa; damage to the spa
surface and equipment due to the use of trichlor
chlorine, or other harsh chemicals not recommended
by Marquis Spas; damage to or fading/staining of the
spa surface or equipment caused by impact,
scratching, abrasive or corrosive cleaners, or extreme
water temperatures (outside the range of 32°F to 120°F,
0°C to 49°C). Damage to the spa surface caused
by leaving the spa uncovered and empty of
water with direct exposure to sunlight may
cause solar heat distress and would invalidate
this warranty.
Other costs not associated to the direct repair of the
spa, such as phone charges, missed work, and
damage caused to the spa beyond Marquis Spas
control, are not included in this warranty. Items beyond
Marquis Spas control include but are not limited to
damage resulting from: improper electrical connections;
accidents; failure to follow procedures defined in the
Owner’s Manual; cleaning agents; and natural
occurrences such as lightning.
IMPORTANT: SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
PAGE 70
MARQUIS SPAS
owner’s protection plan
DISCLAIMERS
There are no additional warranties, express or implied,
which extend beyond the terms of this limited warranty.
No other person or entity has been authorized to make
any warranty, representation or promise of
performance not included in this express written
warranty, and Marquis Spas shall not be bound by any
such additional warranty, representation or promise.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
PAGE 71
MARQUIS SPAS

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