TH200E

High-Speed Thermal Printer

User Guide

Edition July 2008

All brands and product names mentioned in this document are trademarks of their respective owners.

The reproduction, transmission or use of this document or its contents is not permitted without express authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved.

Delivery subject to availability. Features and specifications described are subject to change without notice.

Copyright @ Wincor Nixdorf Pte Ltd.

Contents

Manufacturer’s Certification

Warranty

General Safety Information

TH200E User Guide

Overview Of The Printer

Features

Installing The Printer

Unpacking And Checking The Printer

Choose A Location

Connecting Cables

Loading Receipt Paper

Adjusting Paper Roll Guide

Adjusting Paper-Near-End Sensor

Loading Paper

The Operator Control Panel

Status/Error LED

Autocutter

Configuring The Printer

Configuration Menu

Example Menu

Duty Cycle Restrictions

Care Of The Printer

Cleaning The Print Head

Cleaning Paper-End/Paper-Near-End Sensors

Cleaning The Platen Roller

Appendix

Technical Data

Interface Connectors

Drawer Kick Out Connector

Power Supply Connector

Serial Port Connector

Ethernet Port Connector

USB Connector Type ‘B’

Parallel Port Connector (IEEE 1284-B)

Control Sequences

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TH200E User Guide

Manufacturer’s Certification

The device complies with the requirements of the EEC directives

89/336/EEC with regard to “Electromagnetic Compatibility” and tested to safety according to CE requirements.

You will find the CE mark on the device or packaging.

Warranty

Wincor Nixdorf guarantees a limited warranty engagement for 12 months beginning with the date of delivery. This warranty engagement covers all damages which occur during normal use of the product.

Damages due to:

 improper or insufficient maintenance,

 improper use of the product or unauthorized modifications of the product,

 inadequate location or surrounding, will not be covered by the warranty.

All parts of the product which are subject to wear and tear such as the printhead or the cutter are not included in the warranty engagement.

Please order original spare parts from Wincor Nixdorf customer service center.

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TH200E User Guide

General Safety Information

Please read the following items carefully before installing & using the printer.

Safety Instructions

Do not touch the printhead, it is hot and sensitive to ESD

(Electrostatic discharge)!

Do not touch the cutter and tear bar of the printer.

CAUTION:

 Install the printer on a flat and stable surface.

 If the printer is brought in from a cold environment, dewfall condensation can occur. In case of such condensation, do not turn on the power until the printer is completely dry.

 Use a properly grounded power supply outlet. To disconnect the printer from the power supply, switch off the printer first then disconnect the power supply plug.

 Always shut down the printer when plugging or unplugging interface connectors to avoid damage to the controller board. Never plug or unplug the interface connectors during thunderstorms.

 Make sure that no objects (e. g. paper clips) or liquids get inside the printer as they might cause electric shocks or short circuits.

 Protect the printer from vibration, dust, moisture, heat and liquids.

 Do not allow printing without paper rolls installed as it may cause damage to the print head.

 Use only certified power supplies and cables.

 The printer should only be transported in its original packaging to protect against damages from knocks and bumps.

The printer should be repaired by authorized personnel only.

Repairs made by an unauthorized service provider not only could jeopardize the safety of the user, but could also lead to the cancellation of all warranty and liability agreements.

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TH200E User Guide

Overview Of The Printer

The TH200E thermal printer is a high-performance printer that is fast, quiet and reliable, yet easy to use. The printer is compact and will fit anywhere. Paper loading is simple with drop-in paper roll. It also comes with a cutter and cash drawer connections. With these convenient features, the TH200E is an essential supplement to you point-of-sale system!

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TH200E User Guide

Features

Print Speed

Resident Character Sets

Others Languages

Integrated Bar Codes

Printer Resolution

Print Width

150mm/s Maximum

PC437 (US), PC850, PC860, PC863, PC865,

PC852,PC858, WPC1252, PC866, Katakana, Thai

(Standard English/Thai model)

(Actual resident character sets may be different in other printer models)

Simplified Chinese, Traditional Chinese, Korean,

Japanese, Hong Kong, Vietnamese

Code 39, UPC-A, UPC-E, EAN-8, EAN-13, Codabar,

Code 128

203dpi×180dpi(dots/inch)

80mm, 640 Dot Positions

Configuration Use FEED Button Menu

Flash Memory (Firmware)

1MB/2MB/4MB (model specific)

Flash Memory (Font/Logo) 64KB to 256KB (model specific)

Autocutter

Interface Options

Cash Drawer

Full Cut or Partial Cut

RS232C, Bi-Directional Parallel, USB 1.1, Ethernet

(10 BASE-T)

Drive 1 or 2 Cash Drawers

Sensors

Paper Roll Width

Max Paper Roll Diameter

Others

Wall Mount

Colors

Cover Open, Paper-Near-End, Paper-End

82.5mm/80mm/76mm/69.5mm/57.5mm selectable

83mm

Buzzer,

Adjustable Paper-Near-End Sensor,

Mark Sensor (certain models only)

Optional- Wall Mount Kit

Light Grey, Black

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TH200E User Guide

Installing The Printer

Unpacking And Checking The Printer

Unpack the printer and see if the contents of the box matches the packing list. If any damage has occurred in transit, or if there is any discrepancy between the contents and the packing list, please inform your supplier or Wincor Nixdorf’s representative.

Packing List: Printer, Communication Cable, Paper Roll, User Guide

TH200E Printer

Communication Cable

(Actual cable depending on interface)

Paper Roll

Keep the original packaging in case you need to transport the printer in the future to protect against knocks and bumps.

Choose A Location

Set up the printer on a flat surface where it will not be exposed to extreme environmental conditions such as vibrations, dust, moisture, heat and strong magnetic fields.

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TH200E User Guide

Connecting Cables

The cables must be connected before plugging in the power cable. Turn off the host computer, if necessary.

1 Plug in the communication cable. Secure the cable by tightening the two screws

(for serial interface).

2 Plug in the cash drawer cable. The connector allows connection for one or two cash drawers. (use a “Y” cord for two drawers).

3 Finally plug in the 24V power cable for the printer.

Note:

When using an external power adapter, connect the adapter to an appropriate grounding outlet. Do not connect the Hosiden plug when the host computer is turned on, this can lead to an automatic reboot of the system.

If the power supply current can only provide 2A or less, use the configuration menu to select LOW POWER MODE.

Depending on the interface the connector panel may vary from the below illustration.

Back View

Communication

Connector

Cash Drawer

Connector

Power Supply

Connector

(Hosiden Plug)

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Loading Receipt Paper

Open the printer top cover by pulling the cover release lever.

TH200E User Guide

Adjusting Paper Roll Guide

The printer can easily accommodate different paper roll widths by adjusting the position of the paper roll guide.

Locate the paper roll guide on the right hand side of the paper cabin. Press at the top of the paper roll guide and take it out. Drop in the paper roll. Snap in the paper roll guide into one of the four guiding locations, depending on the width of the paper roll.

Removing the paper roll guide completely allows paper roll width of 82.5mm.

Check that the paper roll can rotate freely.

During configuration, use the menu to adjust the corresponding paper roll width and margins for printing. The default paper roll width is 80.0mm.

Press down to release guide from paper cabin

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Paper Roll Guide

TH200E User Guide

Adjusting Paper-Near-End Sensor

The printer is equipped with a paper-near-end sensor to alert the user when the paper is running low. The amount of paper remaining can be adjusted by using the adjustment lever. The adjustable paper roll diameter range from 22mm to 34mm approximately.

Maximum

Max Detectable

Roll Diameter

Min Detectable

Roll Diameter

Minimum

Core

Adjusting Paper-Near-End

Loading Paper

Note:

The paper must not be attached at the core. Use paper with colour stripe at the end to indicate that the paper is running low.

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TH200E User Guide

The Operator Control Panel

Status/Error LED

Status / Error

Condition

ERR LED flashing pattern

Paper-Near-End One Blink

Power LED

Continuous green light indicates

POWER ON.

Error LED

Indicates status/error conditions through different blinking patterns.

FEED Button

Press to feed paper.

Pressing FEED button for a few seconds while switching on the power will enable the printer menu.

Paper Out/Paper-End Two Blinks

Top Cover Open Three Blinks

Cutter Error Four Blinks

Print Head

Temperature Too High

Continuous Blink

Print Head Voltage/

Supply Voltage

Abnormal

Continuous ON

The LED will also blink during Self-Test standby mode.

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Beeper

(If enabled)

One beep

Two beeps

Three beeps

Four beeps

Five beeps

Five beeps

TH200E User Guide

Autocutter

The autocutter unit is conveniently located at the front of the printer. In an unlikely case of cutter jam where you are not be able to open the printer top cover, do not force open the top cover, open the cutter cover instead.

Cutter at home position. Cutter extending out and not at home position.

The autocutter can be disabled using the configuration menu.

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TH200E User Guide

Configuring The Printer

The printer has already been pre-configured. However, you can re-configure the printer using the FEED BUTTON MENU. The MENU can also display current configuration settings and perform self-tests.

To access the menu, switch off the printer. Press the FEED button down for at least

2 seconds while turning on the power switch. The menu page will be printed:

Print Self Test – Show important configuration settings for the printer and do a simple printing test

Configuration – Change parameter settings for the printer. (see next page for details)

Cutter Test – The printer performs 4 halfcuts and a fullcut

Sensor Test – ERR LED will indicate ON/OFF according to the state of the sensors

Print Statistics – Show the total number of paper cuts and linefeeds performed

To choose a submenu, PRESS THE FEED BUTTON X-TIMES according to the selection digit in the main menu, then press and hold the FEED button for at least one second to validate the choice.

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TH200E User Guide

Configuration Menu

Below settings are available in the configuration menu. Use this menu to enable/disable certain functions and to configure the printer.

Use the FEED button to navigate to the respective sub-menu.

Configuration Menu Settings

Communication

(Serial)

Baud Rate

Parity

Data Bits

Stop Bits

Handshaking

Rx Buff Size

Data Receive Error Setting

Mechanism and Hardware

Print Setting

Paper Sensor Settings

Mark Sensor (specific models only)

Cutter

Buzzer

Power Supply

Darkness Settings

Paper Roll Width

Left Margin

Right Margin

CR Command

Code Page

PAPER LOW Alarm

Stop Print when PAPER LOW

Set Default Configuration Set printer to default configurations

To save your new settings, select Exit with Save on the configuration main menu. Use

Self-Test printout to verify your new settings.

Note:

contents of the submenu might change depending on firmware version.

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Example Menu

TH200E User Guide

Current setting

Example Configuration Sub-Menu

Example Print Self Test Page

Duty Cycle Restrictions

The supply current of the printer is directly proportional to the duty cycle (ie, amount of black of printing) and the darkness printing, the printer will adjust the print speed automatically according to the printing duty cycle.

In LOW POWER MODE only “NORMAL” printing darkness is allowed.

To improve the life of the print head, use the lowest acceptable darkness settings.

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TH200E User Guide

Care Of The Printer

Remove any paper cuttings or foreign objects from the paper cabin to ensure smooth operation of the paper roll.

Clean your printer at regular intervals with a commercially available cleaner for sensitive surfaces (alcohol solvent is recommended). Never use acidic solvents.

Carefully clean the cutter area to remove paper dust.

Before cleaning make sure that the power is switched off, the power supply plug is disconnected and that no moisture gets into the printer.

Cleaning The Print Head

The printhead should be cleaned, when the printout becomes lighter or there are vertical columns on the printout. Before cleaning, let the printhead cool down first by turning off the power. (The thermal print head is very sensitive to scratches. Clean the head using only non-abrasive cloth & alcohol solvent.)

Cleaning Paper-End/Paper-Near-End Sensors

When any of the sensors behave abnormally, wipe the sensor using a soft cloth and alcohol solvent.

Cleaning The Platen Roller

When there are paper misfeeds or the roller is dirty, please clean the platen roller.

Wipe off any stains or dust from the roller.

CAUTION:

Never use any sharp object like screw driver as a cleaning tool. This will

damage the printer.

Platen Roller

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Paper-Near-End Sensor

TH200E User Guide

Appendix

Technical Data

Footprint:

Height

Width

Depth

145mm

146mm

190mm

Weight (w/o paper) 2.3Kg

Operating Temperature

Power Supply:

Normal

Low Power Mode

Power Consumption

5 ℃ to 40℃

DC 24V+/-10%, 2.5A

DC 24V+/-10%, 2.0A

Approximately 60W

Paper Roll Width

Print Method

Font Size

Max Print Width

Print Speed

Logo/Font Memory

Data Buffer

Interface Options

Serial Interface

Baud Rate

Parity

Handshake

Cash Drawer

82.5+/-0.5mm,80.5+/-0.5mm,76+/-0.5

mm,69.5+/-0.5mm. 57.5+/-0.5mm

Thermal Line Printing

9×17/12×24

80mm

Max 150mm/s

64KB to 256KB(model specific)

4KB or 45 Bytes

RS232C/Parallel/USB1.1/Ethernet

1200, 2400, 4800, 9600, 19200,

38400, 57600, 115200

None, Even, Odd

DTR/DSR, XON/XOFF

1 x Cash Drawer Connector, supports

1 or 2 Cash Drawers (cash drawer resistance must be > 24Ω

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Recommended Paper Thickness

TH200E User Guide

≤75µm

Interface Connectors

Drawer Kick Out Connector

Pin Number Signal Name

1 Frame Ground

2 Drive for cash drawer 1

3 Drawer open/close signal

4 +24V DC

5 Driver for cash drawer 2

6 Signal Ground

Power Supply Connector

Serial Port Connector

Pin Signal Name

1 FG

2

3

4

6

7

20

TxD

RxD

RTS

DSR

SG

DTR

Ethernet Port Connector

Pin Signal Name

1 TX+

2

3

4

5

6

7

8

TX-

RX+

NC

NC

RX-

NC

NC

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USB Connector Type ‘B’

TH200E User Guide

Pin Signal Name

1 +5VDC

2 Data-

3

4

Data+

GND

Parallel Port Connector (IEEE 1284-B)

Pin

31

32

33

34

35

36

12

13

14

15

16

17

18

19-30

5

6

7

8

1

2

3

4

9

10

11

Compatibility Mode nStrobe

Data0(LSB)

Data1

Data2

Data3

Data4

Data5

Data6

Data7(MSB) nAck

Busy

PError

Select nAutoFd

NC

GND

FG

Logic-H

GND nlnit nFault

GND

DK_STATUS

+5V nSelectln

Nibble Mode

HostClk

Data0(LSB)

Data1

Data2

Data3

Data4

Data5

Data6

Data7(MSB)

PtrClk

PtrBusy/Data3,7

AckDataReq/Data2,6

Xflag/Data1,5

HOSTBUSY

ND

GND

FG

Logic-H

GND nlnit nDataAvail/Data0,4

ND

ND

ND

1284-Active

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TH200E User Guide

Control Sequences

The control sequences of the printer controller are based on the ECS/POS TM standard.

For details, please refer to the programming manual.

ESC $

ESC %

ESC &

ESC*

ESC-n

ESC 2

ESC 3

ESC =

ESC ?

ESC @

Code

HT

LF

FF

CR

CAN

DLE EOT

DLE ENQ

DLE DC4

ESC FF

ESC SP

ESC !

ESC D

ESC E

ESC G

ESC J

ESC L

Function

Horizontal tab

Print and line feed

Print and return to standard mode (in page mode)

Print and carriage return

Cancel print data in page mode

Real-time status transmission

Real-time request to printer

Generate pulse at real-time

Print data in page mode

Set right-side character spacing

Select print mode(s)

Set absolute print position

Select/cancel user-defined character set

Define user-defined characters

Select bit-image mode

Turn underline mode on/off

Select default line spacing

Set line spacing

Select peripheral device

Cancel user-defined characters

Initialize printer

Set horizontal tab positions

Turn emphasized mode on/off

Turn double-strike mode on/off

Print and feed paper

Select page mode

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ESCc4

ESCc5

ESC d

ESC p

ESC t

ESC {

FS g 1

FS g 2

FS p

FS q

ESC M

ESC R

ESC S

ESC T

ESCV

ESC W

ESC \

ESC a

ESCc3

Gs FF

GS !

GS$

GS (A

GS*

GS/

GS:

GS B

GS H

GS I

GS L

TH200E User Guide

Select character font

Select an international character set

Select standard mode

Select print direction in page mode

Turn 90º clockwise rotation mode on/off

Set printing area in page mode

Set relative print position

Select justification

Select paper sensor(s) to output paper-end signals

Select paper sensor(s) to stop printing

Enable/disable panel buttons

Print and feed n lines

General pulse

Select character code table

Turn upside-down printing mode on/off

Write to NV user memory

Read from NV user memory

Print NV bit image

Define NV bit image

Feed next mark to the printing position

Select character size

Set absolute vertical print position in page mode

Execute test print

Define downloaded bit image

Print downloaded bit image

Start/end macro definition

Turn white/black reverse printing mode on/off

Select printing position of HRI characters

Transmit printer ID

Set left margin

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GS r

GS v 0

G8 w

FS !

FS &

Fe -

FS .

FS 2

FS C

FS S

FS W

GS P

GSV

GSW

GS\

GS ^

GS a

GS f

GS h

GS k

TH200E User Guide

Set horizontal and vertical motion units

Select cut mode and cut paper

Set printing area width

Set relative vertical print position in page mode

Execute macro

Enable/disable Automatic Status Back (ASB)

Select font for HRI characters

Set bar code height

Print bar code

Transmit status

Print raster bit image

Set par code width

Set print mode(s) for Kanji characters

Select Kanji character mode

Turn underline mode on/off for Kanji characters

Cancel Kanji character mode

Define user-defined Kanji characters

Select Kanji character code system

Set Kanji character spacing

Turn quadruple-size mode on/off for Kanji characters

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