C.T.M. HS-290 Specifications

5-Series Instruction Booklet
Instruction Booklet
INTRODUCTION --------------------------------------------------------1
IMPORTANT PRECAUTIONS ----------------------------------------2
IDENTIFICATION OF PARTS ----------------------------------------5
CHARGING THE BATTERIES ----------------------------------------9
DISASSEMBLING YOUR SCOOTER -----------------------------10
ASSEMBLING YOUR SCOOTER ----------------------------------11
CARE AND MAINTENANCE ----------------------------------------12
OPERATING YOUR SCOOTER ------------------------------------13
TROUBLESHOOTING ------------------------------------------------15
TECHNICAL SPECIFICATIONS ------------------------------------17
Instruction Booklet
Thank you and congratulation on purchasing your new C.T.M. Mobility Scooter.
It is designed to provide you with transportation ability indoors and outdoors.
We pride ourselves on providing safe and comfortable products. Our goal is to ensure your
complete satisfaction. We sincerely hope you enjoy your C.T.M. Mobility Scooter.
Please read and observe all warning and instruction provided in owner's manual before you
operate with various convenient function of this scooter. Also, please retain this booklet for
future reference.
If you have any question, you can contact :
No.13, Lane 227, Fu Ying Rd., Hsin Chuang,Taipei, Taiwan,
Tel : +886-2-2903-2987 Fax : +886-2-2903-8807
E-Mail : sales@chienti.com.tw http : //www.chienti.com.tw
or your local dealer:
Instruction Booklet
•Only one person at a time could ride a C.T.M. Mobility Scooter.
•Maximum load is 136 kgs / 300 pounds.
•Turn key off before getting on or off.
•Always drive carefully and be aware of others using the same area.
•Always use pedestrian crossings wherever possible. Take extreme care when crossing
•Do not drive on slope exceeding 10 degree, and take extreme care when turning on slope.
•Do not use full power when turning to sharp corner.
•Take great care and drive in low speed when backing up, riding downhill or on uneven
surface, and climbing curb.
•Scooter may not operate well in high humidity.
•If you are caught in rain, it is handy to carry a scooter canopy. It offers complete
protection for your and scooter.
•Never put scooter in neutral when staying on slopes.
•Follow traffic laws when riding outside.
Instruction Booklet
CAUTION: It is very important that you read this information regarding the possible
effects of Electromagnetic Interference on your motorized scooter.
Powered wheelchairs and motorized scooters may be susceptible to electromagnetic
interference (EMI), which is interfering electromagnetic energy (EM) emitted from sources
such a radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and
cellular phones. The interference (from radio wave sources) can cause the motorized
scooter to release its brakes, move by itself, or move in unintended directions. It can also
permanently damage the motorized scooter control system. The intensity of the interfering
EM energy can be measured in volts per meter (V/m). Each motorized scooter can resist
EMI up to a certain intensity. This is called its "immunity level." The higher the immunity
level, the greater the protection. At this time, current technology is capable of achieving
at least a 20 V/m immunity level, which would provide useful protection from the more
common sources of radiated EMI. The immunity level of this motorized scooter model is
not known.
There are a number of sources of relatively intense electromagnetic fields in the everyday
environment. Some of these sources are obvious and easy to avoid. Others are not
apparent and exposure is unavoidable. However, we believe that by following the warnings
listed below, your risk to EMI will be minimized.
The sources of radiated EMI can be broadly classified into three types :
1.Hand-held portable transceivers (transmitters-receivers) with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios, "walkie
talkie," security, fire, and police transceivers, cellular telephones, and other personal
communication devices
Some cellular telephones and similar devices transmit signals while
they are ON, even when not being used
2.Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances, and taxis. These usually have the antenna mounted on the outside of the
vehicle; and
3.Long-range transmitters and transceivers such as commercial broadcast transmitters
(radio and TV broadcast antenna towers) and amateur (HAM) radios
Other types of hand-held devices, such as cordless phones, laptop
computers, AM/FM radios, TV sets, CD players, and cassette players,
and small appliances, such as electric shavers and hair dryers, so far as.
we know, are not likely to cause EMI problems to your motorized scooter.
Instruction Booklet
Motorized Scooter Electromagnetic Interference:
Because EM energy rapidly becomes more intense as one moves closer to the transmitting
antenna (source), the EM fields from hand-held radio wave sources (transceivers) are of
special concern. It is possible to unintentionally bring high levels of EM energy very close
to the motorized scooter control system while using these devices. This can affect
motorized scooter movement and braking. Therefore, the warnings listed below are
recommended to prevent possible interference with the control system of the motorized
Electromagnetic interference (EMI) from sources such as radio and TV stations, amateur
radio (HAM) transmitters, two-way radios, and cellular phones can affect motorized scooters.
Following the warnings listed below should reduce the chance of unintended brake release
or motorized scooter movement which could result in serious injury.
1.Do not operate hand-held transceivers (transmitters-receivers), such as citizens band
(CB) radios, or turn ON personal communication devices, such as cellular phones, while
the motorized scooter is turned ON;
2.Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming
close to them;
3.If unintended movement or brake release occurs, turn the motorized scooter OFF as
soon as it is safe;
4.Be aware that adding accessories or components, or modifying the motorized scooter,
may make it more susceptible to EMI; and
There is no easy way to evaluate their effect on the overall immunity of
the motorized scooter.
5.Report all incidents of unintended movement or brake release to the distributor listed
on the inside front cover of this manual. Note whether there is a source of EMI nearby.
Important Information:
1.20 volts per meter (V/m) is a generally achievable and useful immunity level against
EMI (as of May 1994). The higher the level, the greater the protection.
2.The immunity level of this product is at least 20/Vm.
Instruction Booklet
Before attempting to drive this scooter on your own, it is important that you familiarize
yourself with the controls, and how to operate
Swivel Seat
With Head Rest
Thumb Lever
Tiller Angle Adjustment
Seat Rotation
Seat Sliding
Slide Lever
Head Light
11" Front and Rear Wheels
Figure 1 - HS-558 / 559 Front View
Power/Self-Diagnostic Warning Light
Speed Dial Knob
Armrest Width
Battery Gauge
Warning Light
Rear Turn
Left&Right Turn
Signal (Option)
Figure 2 - HS-558 / 559 Control Panel
Anti-tip Wheels
Figure 3 - HS-558 / 559 Rear View
Instruction Booklet
1.By turning the key clockwise to ON to turn on the power
2.By turning the key anticlockwise to OFF to turn off the power.
3.By turning the key to
to turn on the head light.
Speed Dial Knob (B)
The Rabbit means fast and Turtle is slow.
By turning this you control total speed transferred to thumb controls.
Do not set the speed at maximum when operating the scooter.
Adjust the speed at maximum when inclining a slope, and adjust to minimum
speed when declining a slope.
Horn Button (C)
Pressing down the button to sound buzzer.
Battery Gauge (D)
There is a meter shows batteries capacity status.
When battery gauge's light trends to F, it indicates sufficient power capacity.
When battery gauge's light trends to E, it indicates insufficient power capacity.
Check battery's capacity before driving, and charging batteries when at low
Figure 4
Panel Control
Pressing down
Pressing down
Pressing down
Figure 5
at left side as left turn signal.(option)
at right side as right turn signal.(option)
as warning light.(option)
Figure 6
Instruction Booklet
Thumb Lever
Pushing right thumb lever (E) moves scooter forward. Pushing left thumb lever (F) moves
the scooter backward. (This can be reversed if required by local dealer.) Releasing both,
engages automatic brake. These are also your accelerator. The further you depress them,
the faster you go. (Subject to the position of the Rabbit/Turtle control).
Figure 7
Tiller Angle Adjustment
Pulling the tiller adjustment (G) downwards to adjust tiller's angle and release to lock at
a desired comfortable position.
Figure 8
Seat Swivel Adjustment
Setting at a comfortable angle by pulling lever (H) upwards to rotate seat (a) left and right..
Seat fore-aft Adjustment
Setting at a comfortable position by lifting lever (l) upwards to adjust the seat (a).
Figure 9
Instruction Booklet
Armrest width Adjustment Thumbscrews
1.Loosen the two thumbscrews (K) to adjust arm width tighten again to lock in at desired
2.Adjust the attached screw (J)'s height, to control armrest's angle.
Figure 10
Anti-tip wheels
Helps keep scooter from tipping over.
Free-Wheeling Lever (L)
When lever is in N (Neutral) position, scooter can be moved manually without power.
When lever is in D (Drive) position, scooter can be driven. Normal position is D.
Figure 11
Instruction Booklet
Batteries must be charged before using the scooter for the first time and should be
recharged after each day use. You will need the scooter and the battery charger.
Each country may supply different
charger. The charging procedure
may be different from below.
If you require more details, please
contact your authorized dealer.
Be sure the scooter key is in the
OFF position
Figure 12
1.Insert battery charger cord into the charger connector on the charger output. Refer to
above figure for correct position
2.Plug the other end of the battery charger cable into a standard electrical outlet.
3.Turn the power on. Normally, The LED (Power) Light will turn on when electric current
4.Charging starts. During charging, LED (Charge) will indicate orange light, when it turns
to green light, that means well-charged.
5.LED indication
•LED(CHARGE) - ORANGE LIGHT ON : Charging / GREEN LIGHT ON : Fully Charged
6.Charger Trouble Shooting
(A)If LED (POWER) light is off
•Check the input voltage (115V/230V) is the same as you adjust.
•If light is still off, please check and repair the battery charger.
(B)If LED (CHARGE) light is off
•Check to see clips connection is correct.
•If the battery is fully charged, the LED (CHARGE) light will be off.
•If light is still off, the battery may be defective.
(C)If ORANGE light can turn to GREEN
•The battery can not be charged. Please check and recover it.
(D)If ORANGE light turns to GREEN immediately
•Check to see the battery is fully charged, if not, The battery may be defective
Check and recover it.
The time needed to recharge will vary depending on the depletion of the
batteries. Charging for longer than necessary will not harm the batteries.
They can not be overcharged.
Keep in mind these rules:
•Fully charge batteries at least once a month, or more if you use scooter regularly.
Charge after each trip exceeding 3 kilometers.
•If storing your scooter for some time (1 month or more), make sure that batteries are
fully charged, and on returning, charge them again before using scooter.
•Batteries will only give maximum performance after scooter has been used, and batteries
have been recharged up to 10 times. A bit like breaking in a new car.
Instruction Booklet
Disassembling Basket
By lifting the basket (O) upwards.
Disassembling Seat
By lifting lever (H) and seat (a) upward.
Rear Compartment Cover
Open the Compartment Cover (P) according to
arrow's direction.
Figure 13
Figure 14
Figure 15
Disassembling Batteries
Disconnect front&reat section wire harness (Q) , then tear off battery straps (R) and battery
terminals (S) to remove the batteries (b). (Figure.16 & 17)
Be careful when removing batteries, as batteries are heavy.
Do not contact battery terminal
+ with any metals to avoid danger.
Figure 16
Figure 17
Figure 18
Disassembling Front and Rear Frame
By pulling the frame hook comp (T) backwards to disconnect front and rear frame. (Figure.18)
Instruction Booklet
To assemble scooter, you can repeat disassembly directions in reverse. Abbreviated
directions are given below. Refer to Figures on pages 10 to locate parts.
1.Use the tiller adjustment to move tiller up and out of the way.
2.Place front basket.
3.Place battery pack in battery compartment.
4.Place seat on seat post and tighten seat locker knob.
Instruction Booklet
Cleaning Your Scooter:
If your scooter is dirty, use a damp or lightly soapy cloth to wipe it down. Do not use running
water to wash or rinse scooter in order to protect electrical parts. Polish with an automotive
liquid polish.
Maintaining Your Scooter:
All maintenance and repair of scooter should be done by an authorized dealer.
The following areas required periodic inspection:
•Tire pressure between 30-35 lbs
•All electrical connections are firmly attached
Storing Your Scooter:
Between uses, your scooter is best stored in a dry location.
Remark :
Obstacle height approx. 5cm (Figure.19)
Feasible groove width approx. 17cm, scooter must go straight line to across the groove. (Figure.20)
Figure 19
Figure 20
Instruction Booklet
You could make the following adjustments to increase your comfort when driving.
•adjust seat position.
•adjust armrest width to comfortable position.
•adjust tiller's angle.
1.Before operating your scooter, check the following:
•free-wheeling lever in D
•speed dial knob is at turtle picture.
2.Sit on scooter and turn on key, Battery Gauge meter should be indicate at F.
The Self-Diagnostic Warning Light should not be blinking.
3.When your hands rest comfortably on handlebars, the thumb levers should be within easy
reach. The right lever moves scooter forward, the left one moves it backward. When you
release both levers, scooter will stop.
This scooter has automatic braking system. Release the thumb lever
and brake will stop scooter.
4.Steer scooter by turning tiller toward the way you want to go.
5.Practice driving where there are is No obstacle. Start at the slowest speed and drive
forward and backward; make some turns. As you get more comfortable, you can increase
speed by turning speed dial toward picture of rabbit.
6.If Battery Gauge indicates E, you should plan to recharge batteries very soon.
7.If scooter stops, locate the circuit breaker on top of battery pack. Push it and try
driving again.
8.When you are finished riding, turn off the key before getting off.
9.If you are finished riding for the day, immediately recharge batteries.
Instruction Booklet
Keep in mind these rules:
•Release thumb levers and allow scooter to stop completely before changing from
forward to reverse, or reverse to forward.
•When turning to corner, swing front wheels widely, so back wheels will turn more tightly.
•Use scooter only where it is safe for waiting.
•Drive in low speeds when reversing, riding downhill, over ramp or curb, or on uneven surface,
downhill, ramps, curbs, or uneven surfaces.
Other Operating Information:
Hill climbing: You may need to use a higher speed. Turn to lower speed before going
Down slopes: proceed with downward slopes slowly, and set speed control in proximity
of turtle. The closer speed control is set toward turtle, the slower scooter
travels. However, this scooter will not self accelerate down hills due to the
automatic braking, taking effect should you attempt to drive too fast.
Kerb climbing: Approach slowly from right angles to curb. A slight angle is permissible
with a 4-wheel scooter. Do not attempt greater than a 5cm curb.
If Self-Diagnostic Warning Light starts to blink, identify problem from
chart on page 15 and take action.
If the scooter breaks down and must be moved, get off scooter, engage
Free-Wheeling Lever to N, push scooter slowly to a safe location, and
push lever back to D.
In unlikely event of a panel display error, you need to re-set the display
system by cycling the on/off main switch. The display circuitry is independent
of the motor control system. A display console error does not affect scooter
speed control.
Instruction Booklet
Here are some suggestions about solving problems you may have with your scooter. There
is a Self-Diagnostic Warning Light on the Control Panel. To check the Self-Diagnostic
Warning Light, turn on the key and count the number of blinks on the Warning Light.
Battery Low
Low Battery Fault
The batteries are running low.
•Recharge the batteries.
The batteries have run out of charge.
•Recharge the batteries.
•Check the battery and associated connections and wiring.
The Low Battery Fault Flash code, described above, is a requirement of
various safety standards.
The scooter will output a visible and audible low battery warning if the
battery voltage drops below 90% of its cut-off voltage. The warning will
be two short flashes, and will take priority over all other flash codes in
the system.
High Battery Fault
Battery voltage is too high. This may occur if overcharged
&/or travelling down a long slope.
•If travelling down a slope, reduce your speed to minimize
the amount of regenerative charging.
Current Limit
Time-out or
Controller too hot
The motor has been exceeding its maximum current rating
for too long.
•The scooter may have stalled. Turn the controller off,
leave for a few minutes and turn back on again.
•The motor may be faulty. Check the motor and
associated connections and wiring.
Park Brake Fault
Either a park brake release switch is active or the park
brake is faulty.
•Check the park brake and associated connections and
•Ensure any associated switches are in their correct
Drive Inhibit
Speed Pot Fault
Motor Voltage Fault
Either a Stop function is active or a Charger Inhibit or
OONAPU condition has occurred.
•Release the Stop condition (seat raised etc.)
•Disconnect the Battery Charger
•Ensure the throttle is in neutral when turning the
controller on.
•The Throttle may require re-calibration.
The throttle, speed limit pot, SRW or their associated wiring
may be faulty.
•Check the throttle and speed pot and associated
connections and wiring.
The motor or its associated wiring is faulty.
•Check the motor and associated connections and wiring.
Instruction Booklet
Other error
The controller may have an internal fault.
•Check all connections and wiring.
Other Problems
Low tire pressure: pump up tires to 30-50 lbs.
During charging, light on charger does not change to green: Contact your authorized dealer.
Scooter will not move when key is turned on:
1.Check Power Reserve Indicator on control panel, it should be lighting in green, yellow, and
red zones.
2.Check Self-Diagnostic Warning Light, it should be steady. If it is flashing, see chart above
for problem identification.
3.Check all electrical connections to be sure they are tight.
4.If none of above correct problem, contact your authorized dealer.
Instruction Booklet
Overall Length
1200 mm / 47.2"
1200 mm / 47.2"
Overall Width
620 mm / 24.4"
628 mm / 24.7"
Overall Height
1190 mm / 47"
1190 mm / 47"
Wheels: Front
290 mm / 11"
290 mm / 11"
Wheels: Rear
290 mm / 11"
290 mm / 11"
Weight w/ Batteries
87 kg / 191 lbs
96.4 kg / 212.4 lbs
Max. Speed
8 kmph / 5 mph
12 kmph / 7.5 mph
Weight Capacity
136 kg / 300 lbs
136 kg / 300 lbs
60 mm / 2.4"
60 mm / 2.4"
Grade Climbable
10 degree
10 degree
Curb Climbing
50 mm / 2"
50 mm / 2"
Turning Radius
1540 mm / 60.6"
1540 mm / 60.6"
Front & Rear
Ground Clearance
Seat Type
Premium Upholstery Mid-Back w/ Headrest
Swivel Seat-Sliding Adjustment
Seat Width
455 mm / 18"
455 mm / 18"
Motor Size
500W 3100 r.p.m
700W 4500 r.p.m
Battery Size
(2) 24V. 36Ah
(2) 24V. 50Ah
Battery Weight
23 kg / 51 lbs
31.3 kg / 69 lbs
Travel Range
34 km / 21 Miles
42.5 km / 26.4 Miles
5A Off Board
5A Off Board
Battery Charger
On/Off Key Switch, Battery Level Indicator,
Speed Control Knob
*Subject to change without notice.(Issue A)