Canon GP605/605V F1 Network Printer Board Service Manual

Canon GP605/605V F1 Network Printer Board Service Manual
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Below you will find brief information for Network Printer Board GP605/605V F1. The Network Printer Board for the GP605/605V Series allows your copier to function as a printer. This board features both a parallel port for direct connection to a computer and an Ethernet interface for network connectivity. The board is equipped with a MIPS R5000 CPU for high-speed processing and supports a variety of network protocols, including TCP/IP, IPX/SPX, and AppleTalk. The Network Printer Board also uses PostScript 3 (Page Description Language) for enhanced print quality and includes a selection of pre-installed fonts.

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Canon Network Printer Board GP605/605V F1 Service Manual | Manualzz

SERVICE

MANUAL

REVISION 0

FEB. 1999

FY8-13FX-000

COPYRIGHT © 1999 CANON INC.

CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON

)

IMPORTANT

THE INFORMATION CONTAINED HEREIN IS PUBLISHED BY CANON, INC., JAPAN.

SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY DIFFER SLIGHTLY FROM

ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.

ANY QUESTIONS REGARDING INFORMATION CONTAINED HEREIN SHOULD BE DIRECTED TO

THE COPIER SERVICE DEPARTMENT OF THE SALES COMPANY.

COPYRIGHT 1999 CANON INC.

Printed in Japan

Imprimé au Japon

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Prepared by

OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DIVISION

CANON INC.

5-1, Hakusan 7-chome, Toride, Ibaraki, 302-8501 Japan

COPYRIGHT © 1999 CANON INC.

CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON

)

INTRODUCTION

This Service Manual provides facts and figures needed to service the Network Printer

Board-F1 in the field, and consists of the following chapters:

Chapter 1

General Description provides an outline of the printer board, introduces its features, specifications, and external views, and shows how it may be operated.

Chapter 2 Basic Operations describes the construction of the printer board, its operations, transfer of print data, processing of print data, and how data is dealt with by the host copier.

Chapter 3 User Software provides an outline of user software, printer driver, and utilities (including Webtools and NetSpot).

Chapter 4

Disassembly/Assembly shows how the printer board may be disassembled/assembled with points to note during the work.

Chapter 5 Installation provides an outline of installation work with points to note during the work.

Chapter 6

Service Mode describes how information about the printer board (version number) may be obtained and how self diagnosis may be used, and shows how system software may be installed.

Appendix provides a special tools table.

This Service Manual briefly describes network-related work usually performed by the user's network supervisor and topics related to software. You may obtain a media package, also available as a service part (consisting of the document package and the user software CD-ROM). If detailed information is needed, refer to the appropriate item of the package.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be communicated in the form of Service Information bulletins.

All service persons are expected to have a good understanding of the contents of this

Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine.

EFI is a registered trademark of Electronics for Imaging, Inc.

PostScript is a registered trademark of Adobe Systems Incorporated.

EPS (Encapsulated PostScript) is a registered trademark of Altsys Corporation.

Apple, AppleTalk, EtherTalk, TrueType, and Macintosh are registered trademarks of

Apple Computer, Inc.

Windows is a registered trademark of Microsoft Corporation.

NetWare, Novell, and Internetwork Packet Exchange (IPX) are registered trademarks of Novell, Inc.

UNIX is a registered trademark of System Laboratories.

All brand names and product names used in this Service Manual are trademarks, registered trademarks, or trade names of their respective holders.

COPYRIGHT © 1999 CANON INC.

CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON

) i

CONTENTS

CHAPTER 1 GENERAL DESCRIPTION

I.

OUTLINE OF THE PRODUCT ... 1-1

II.

SYSTEM CONFIGURATION ...... 1-2

III. FEATURES ................................. 1-3

IV. SPECIFICATIONS ...................... 1-4

V.

EXTERNAL VIEW ....................... 1-5

VI . OPERATION .............................. 1-6

A.

Outline .................................... 1-6

B.

Settings Mode ........................ 1-6

C. Normal Mode ......................... 1-6

D. Test Print ................................ 1-7

CHAPTER 2 BASIC OPERATIONS

I.

CONSTRUCTION ....................... 2-1

A.

Printer Board Unit .................. 2-1

B.

Parts of the Printer Board by

Function ................................. 2-2

II.

BASIC OPERATIONS ................. 2-4

A.

Start-Up Sequence ................ 2-4

B.

Printing ................................... 2-6

III. TRANSFERRING PRINT DATA

.................................................... 2-8

A.

Connecting to the Parallel Port

............................................... 2-8

B.

Connecting to a Network ....... 2-9

IV . PROCESSING PRINT DATA ... 2-15

A.

Making a Connection ........... 2-15

B.

Print Data Processing Block

............................................. 2-17

C. Image Data Output Block .... 2-18

V . PROCESSING ON THE COPIER

.................................................. 2-19

A.

Printing Image Data ............. 2-19

VI . FAN .......................................... 2-21

A.

Outline .................................. 2-21

VII . POWER SUPPLY .................... 2-22

A.

Outline .................................. 2-22

B.

Backup Battery .................... 2-23

CHAPTER 3 USER SOFTWARE

I.

OUTLINE ..................................... 3-1

II.

PRINTER DRIVER ...................... 3-1

III. UTILITIES ................................... 3-4

A.

Outline .................................... 3-4

B.

Fiery Downloader................... 3-5

C. Fiery Spooler ......................... 3-7

D. WebTools ............................... 3-9

E.

NetSpot ................................ 3-12

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CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON )

CHAPTER 4 DISASSEMBLY/ASSEMBLY

I.

POINTS TO NOTE ...................... 4-1

A.

General Cautions ................... 4-1

B.

Turning Off the Copier's Main

Power Switch ......................... 4-1

C. Handling the Parts ................. 4-1

II.

DISASSEMBLY/ASSEMBLY ...... 4-2

A.

Removing the Printer Board Unit

............................................... 4-2

B.

Removing the Printer Board .. 4-3

C. Removing the DIMM .............. 4-4

D. Removing the Hard Disk Drive

............................................... 4-5

E.

Removing the Fan ................. 4-6

CHAPTER 5 INSTALLATION

I.

OUTLINE ..................................... 5-1

II.

POINTS TO NOTE ...................... 5-2

A.

ROM Version of the Copier ... 5-2

B.

Installing ................................. 5-2

C. Media Package ...................... 5-2

D. Generating the Setup Page ... 5-3

CHAPTER 6 SERVICE MODE

I.

VERSION INDICATION .............. 6-1

II.

POINTS TO NOTE WHEN

REPLACING PARTS .................. 6-2

III. SELF DIAGNOSIS ...................... 6-3

A.

Outline .................................... 6-3

B.

LED Indication ....................... 6-3

C. Error Code (E677) ................. 6-4

IV. INSTALLING THE SYSTEM

SOFTWARE ................................ 6-5

A.

Downloading Tool .................. 6-5

B.

Installing the System Software

............................................... 6-7

APPENDIX

I.

SPECIAL TOOLS ....................... A-1

COPYRIGHT © 1999 CANON INC.

CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON

)

CHAPTER 1

GENERAL DESCRIPTION

I.

OUTLINE OF THE PRODUCT ... 1-1

II.

SYSTEM CONFIGURATION ...... 1-2

III. FEATURES ................................. 1-3

IV. SPECIFICATIONS ...................... 1-4

V.

EXTERNAL VIEW ....................... 1-5

VI . OPERATION .............................. 1-6

A.

Outline .................................... 1-6

B.

Settings Mode ........................ 1-6

C. Normal Mode ......................... 1-6

D. Test Print ................................ 1-7

COPYRIGHT © 1999 CANON INC.

CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON )

CHAPTER 1 GENERAL DESCRIPTION

I . OUTLINE OF THE PRODUCT

This printer board is designed for installation inside a copier of the GP605/605V Series to enable the copier to function as a printer.

The printer board comes standard with an IEEE1284-compatible parallel port (bi-Centronics) and an Ethernet interface for connection to a computer, not requiring any other board for connection to a network.

In addition to the generally used 10Base-T network interface, the printer board also supports

100Base-TX, developed for high-speed networks.

The printer board supports such network protocols as TCCP/IP, IPX/SPX, and AppleTalk so that it is capable of printing print data from a network on which these protocols exist concurrently.

The printer board uses PostScript 3 (page description language), and comes standard with 136 different Alphanumeric fonts.

IEEE1284

(bi-Centronics)

Ethernet (10Base/100Base-TX)

AppleTalk TCP/IP IPX/SPX

~ ~

~ ~

Figure 1-101

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)

1 - 1

CHAPTER 1 GENERAL DESCRIPTION

II . SYSTEM CONFIGURATION

Installation of the printer board enables a copier to function as a printer.

Page memory

PCB

Image processor

PCB

Image server (hard disk) MFC PCB

System motherboard

Network Printer Board-F1

Figure 1-201

1 - 2

COPYRIGHT © 1999 CANON INC.

CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON

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CHAPTER 1 GENERAL DESCRIPTION

III . FEATURES

1. The printer board is equipped with a RISC-type MIPS R5000 CPU (operating frequency of

200 MHz) for high processing capabilities and a 32-MB memory (DIMM), enabling highspeed processing of print data.

2. The printer board possesses a PostScript 3 interpreter, and comes standard with 136 alphanumeric fonts.

3. The printer board supports not only 10Base-T (Ethernet) but also 100Base-TX (high-speed

Ethernet). With its AUI connector, it may be connected directly to a 10Base5 port (for

10Base2, it may be connected by way of an external transceiver).

4. The printer board comes standard with a hard disk drive (2.1 GB) for spooling print jobs and downloading external fonts.

5. On a TCP/IP network, print jobs may be controlled using a browser (Netscape Navigator,

Internet Explorer).

6. The printer board supports "SMB over TCP/IP," in which an SMB (Server Message Block, a common protocol for Windows files/printer) is used in a TCP/IP environment, enabling its host copier to function as a network printer in a network operating solely on Windows 95/98.

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1 - 3

CHAPTER 1 GENERAL DESCRIPTION

IV . SPECIFICATIONS

Item

CPU

RAM Configuration

Type

Access time

Memory size

Hard disk drive

Parallel interface

Network interface

Memory size

Interface

Standards

Connector

Standards

Connector

Operating system

Protocol

Page description language

Font

Print paper size

Non-image width

Description

MIPS, R5000, 200MHz

168-pin DIMM, 2 slots

SDRAM

10 nsec

32-MB DIMM × 1 (standard)

32-MB DIMM × 1 (option)

2.1 GB

E-IDE

IEEE1284 (bi-Centronics)

IEEE 1284B receptacle (36-pin connector)

Ethernet

RJ-45 (10Base-T/100Base-TX)

AUI (10Base5)

Windows NT 4.0

Windows 95/98

Mac OS 7.6.1 or later

TCP/IP (LPD, SMB over TCP/IP)

IPX/SPX (PServer, NDS)

AppleTalk (PAP)

PostScript 3, PS

136 alphanumeric fonts

Multiple Master Font (2 types)

A3, A4, A5, B4, B5

STMT, LTR, LGL, 279.4 × 431.8 mm (11" × 17"), Executive

5 ±0.5 mm (on all sides)

1 - 4

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CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON

)

CHAPTER 1 GENERAL DESCRIPTION

V . EXTERNAL VIEW

Figure 1-501 is an external view of the printer board.

Connector for

Parallel port

(Centronics)

RJ-45 connector for

10/100BaseT twisted pair Ethernet

AUI connector for

10Base2 or 10Base5

Handle

Air vent

Figure 1-501

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1 - 5

CHAPTER 1 GENERAL DESCRIPTION

VI . OPERATION

A.

Outline

To bring up the Printer screen on the copier's touch panel display, press the OPTIONS key on the copier's control panel.

The printer board may be used in normal mode (for normal printing jobs) or in settings mode

(for making various settings). When the printer board starts up, press the Run Setup key (shown on the copier's touch panel display) to start settings mode. The printer board will automatically start in normal mode if the key is not pressed. (The Run Setup key is shown only for a few seconds after the power has been turned on so that the user will not start settings mode inadvertently.)

B.

Settings Mode

The settings items consist of the following, each divided into sub items:

1. Server Setup

2. Network Setup

3. Printer Setup

4. PS Setup

5. Copier Setup

6. Job Log Setup

7. Change Password

8. Clear Serve

For detailed information on settings, see the Administrator Guide.

C.

Normal Mode

Normal mode offers the following four screens:

1. Info screen

2. RIP screen

3. Print screen

4. Functions screen

At time of start-up, the Info screen appears. (The screen remains while no print job is being processed.) When a print job arrives and processing starts, the RIP screen appears. The Print screen appears at the end of processing (i.e., when transfer of image data to the host copier starts), and the

Info screen appears once again when printing ends.

Figure 1-601 shows the Info screen.

1 - 6

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Printer name

(configured in Setup)

Printer status

CHAPTER 1 GENERAL DESCRIPTION

PS:

PostScript option is installed.

Available space on the HDD

PRINT

MONITOR

System software version

Figure 1-601

D.

Test Print

The printer board is equipped with a function capable of generating the following test prints used to check operations and various settings:

• Test Page

Shows some of the settings of the printer board. It may be used to check the connection between the printer board and the host copier.

• Configuration

Shows settings of the printer board.

• Job Log

Provides a log of the most recent 55 jobs (file names, user names, and other control information).

• Font List

Provides a list of fonts stored on the built-in hard disk of the printer board.

A test print may be generated by performing the following:

1) Press the OPTIONs key on the copier's control panel so that the Printer screen appears on the touch panel display.

2) Select 'Functions'.

3) Select 'Print Pages'.

4) Select 'Test Page'.

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1 - 7

CHAPTER 2

BASIC OPERATIONS

I.

CONSTRUCTION ....................... 2-1

A.

Printer Board Unit .................. 2-1

B.

Parts of the Printer Board by

Function ................................. 2-2

II.

BASIC OPERATIONS ................. 2-4

A.

Start-Up Sequence ................ 2-4

B.

Printing ................................... 2-6

III. TRANSFERRING PRINT DATA

.................................................... 2-8

A.

Connecting to the Parallel Port

............................................... 2-8

B.

Connecting to a Network ....... 2-9

IV . PROCESSING PRINT DATA ... 2-15

A.

A.

A.

B.

Making a Connection ........... 2-15

B.

Print Data Processing Block

............................................. 2-17

C. Image Data Output Block .... 2-18

V . PROCESSING ON THE COPIER

.................................................. 2-19

A.

Printing Image Data ............. 2-19

VI . FAN .......................................... 2-21

Outline .................................. 2-21

VII . POWER SUPPLY .................... 2-22

Outline .................................. 2-22

Backup Battery .................... 2-23

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CANON Network Printer Board-F1 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON )

CHAPTER 2 BASIC OPERATIONS

I . CONSTRUCTION

A.

Printer Board Unit

The printer board contains the printer board and the hard disk drive (HDD).

The CPU, RAM (DIMM), flash ROM, and interface circuit are all mounted on the printer board.

The hard disk contains system software and user software distributed through a network by means of WebTools. It also stores print data (in a queue), records print jobs, and contains fonts installed additionally.

Fan

Printer board

HDD

Figure 2-101

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2 - 1

CHAPTER 2 BASIC OPERATIONS

B.

Parts of the Printer Board by Function

The printer board has the following parts, each with its own function:

Flash ROM RIP chips PCI slot Hard disk

DIMM

CPU

DIMM

Expansion slots

Network interface Parallel interface

2 - 2

Figure 2-102 (top view)

CPU

It is a RISC type CPU (MIPS R5000) capable of high processing speed. It processes data according to the instructions of the programs in memory.

DIMM

The DIMM area is roughly divided into a system area and an image data area: in the system area are found the program used to control the overall operation of the printer board and the program called a "PostScript interpreter," which interprets PostScript commands to generate image data; the image data area is used to store image data generated from PostScript files.

Flash ROM

The flash ROM contains the programs for running self diagnosis (driven at start-up), for booting the system program, for formatting the hard disk and writing the system program.

RIP Chip

The RIP chip is used to transfer data between memories and control the interface, thereby ensuring that the CPU processes print data efficiently.

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CHAPTER 2 BASIC OPERATIONS

Network Interface

It is used for connection to a network, and supports 10Base and 100Base-TX Ethernet systems.

Parallel Interface

It is used for connection to a computer, and is compatible with IEEE1284 standards.

PCI Slot

It is a 32-bit PCI (Peripheral Component Interconnect) connector for future expansion.

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2 - 3

CHAPTER 2 BASIC OPERATIONS

II . BASIC OPERATIONS

A.

Start-Up Sequence

When the copier's main power switch is turned on, the system power supply is provided with power, ultimately supplying the EX board and the printer board unit with power.

When the printer board is supplied with power, its CPU runs the self diagnosis program stored in its flash ROM, showing the result on the copier's control panel.

When a check on each part ends normally, the boot program stored also in the flash ROM starts to read the system program from the hard disk drive for writing to the main memory.

When the write operation ends, the system program starts and shows the Idle message on the touch display as soon as all parts have been properly prepared.

The system program of the printer board consists of a number of modules, of which the ones needed for the processing in question are called into the system area of the main memory (RAM).

'Idle' is indicated in response to the end of start-up operations.

Copier

Copying

COPY A

Error

Copying

COPY B

Error Data MAIL

BOX

Error Data

OPTIONS

Error

1

4

9

7

C

ID

2

5

8

0

9

C

3

6

ON/OFF

Control panel

Printer board

RAM (DIMM)

System area

Image data area

Image processor

PCB

MFC PCB

System motherboard

DP

RAM

CPU

Self diagnosis program

Boot program

Flash ROM

: Access to the program in operation.

: Flow of the system program.

Figure 2-201

Interface

System program

Hard disk drive

2 - 4

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CHAPTER 2 BASIC OPERATIONS

The CPU on the copier's IP board and the CPU of the printer board writes test data to the

DPRAM mounted on the printer board (for CPU communication) to check the printer board. If a fault is detected, the copier's touch display will indicate an error code (E677).

'E677' is indicated in response to a fault in CPU communication.

Copier

Copying

COPY A

Error

Copying

COPY B

Error Data MAIL

BOX

Error Data

OPTIONS

Error

7

ID

1

4

8

0

2

5

9

C

3

6

ON/OFF

Control panel

Printer board

RAM (DIMM)

System area

Image data area

CPU

Image processor

PCB

MFC PCB

System motherboard

DP

RAM

CPU

Self diagnosis program

Boot program

Flash ROM

Interface

Hard disk drive

: Access to the program in operation.

: DPRAM write test.

Figure 2-202

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2 - 5

CHAPTER 2 BASIC OPERATIONS

B.

Printing

1.

Processing on the Computer Side

In response to a print command from the user, the application program sends image data to the printer drive with the help of the operating system.

The printer driver then translates the image data and the printer settings information into

PostScript commands. The print data described in the page description language (i.e., PostScript) is sent to the printer board through the parallel port or the network port depending on the type of connection used between the printer board and the computer.

The printer driver for the printer board is stored on the CD-ROM that comes with the board.

Application program

Image data

Operating system

Printer driver

PostScript data generation

Print job

Parallel port driver

Settings information

Printer property

Network driver

To the parallel port

To the network

Image data.

Print job

(print data in PostScript).

Settings information.

Figure 2-203

2 - 6

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CHAPTER 2 BASIC OPERATIONS

2.

Processing on the Printer Board Side

The print data input block of the printer board serves to send print data from the computer to the print data processing block using the selected type of connection. In response, the print data processing block generates image data from PostScript print data so that the copier can print it.

When data is ready for transmission to the copier, the image data output block sends it to the copier on a page-by-page basis.

Copier

Print job

Print job

Print data input block

Parallel interface

Network interface

Printer board

Data connection

Print data processing block

Image data output block

PostScript data

Image data

Print job

(print data in PostScript).

Image data.

Figure 2-204

The copier exposes its photosensitive drum according to the data it has received and turns out print images by means of development, transfer, and fixing.

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2 - 7

CHAPTER 2 BASIC OPERATIONS

III . TRANSFERRING PRINT DATA

The printer board provides a parallel interface on a network interface for connection to a computer. Both these interfaces may be used concurrently.

A.

Connecting to the Parallel Port

The parallel port is designed to comply with IEEE1284 (commonly known as "bi-Centronics" standards). It supports an existing Centronics interface, a nibble interface (in which data is sent to the computer in 4-bit units), and an ECP (Enhanced Capability Port) interface (in which data is exchanged in both directions in 8-bit units at a high speed).

Reference:

Selecting the Parallel Port Connection

Run Setup>Network Setup>Port Setup>Parallel Port Setup

Enable Parallel Port: Yes*

Port Timeout in Seconds

Ignore EOF Character

*Must be set as indicated.

Printer board

Computer

Parallel port

Centronics cable

(IEEE1284-compatible cable)

Figure 2-301

Parallel port (printer port)

2 - 8

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CHAPTER 2 BASIC OPERATIONS

B.

Connecting to a Network

1.

Outline

The printer board comes standard with an interface for an Ethernet network; i.e., it provides an

AUI connector for 10Base5, and an RJ-45 connector for 10/100Base-T.

In the case of 10Base5, connect an AUI cable to the AUI connector. The AUI connector and the RJ-45 connector are connected as a network port and, therefore, cannot be used concurrently.

(Do not connect cables to both connectors at any time.)

The 100Base standards supported by the printer board are 100Base-TX. The printer board is equipped with a function that automatically switches between 10Base-T and 100Base-TX, capable of operation on a network on which both speeds are used. (Select 'Auto Detect' under 'Ethernet

Speed'.) If auto detection fails to operate on a HUB equipped with a 10Base/100Base auto switch, advise the network supervisor to select a fixed speed.

RJ-45 connector

Reference

Selecting Network Connection

Run Setup>Network Setup>Port Setup>Ethernet Setup

Enable Ethernet: Yes*

*Must be set as indicated.

Ethernet Speed

After selecting the port, you need to select the appropriate protocol and service settings.

Printer board

AUI connector

Figure 2-302

100Base-TX

Category 5STP cable

10Base-T

Category 3STP cable or

Category 5STP cable

10Base 5

AUI transceiver

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2 - 9

CHAPTER 2 BASIC OPERATIONS

2.

AppleTalk

A Macintosh network environment uses AppleTalk as the standard protocol. AppleTalk may be either of three types depending on the type of network used: LocalTalk, EtherTalk, or

TokenTalk. (The printer board complies with EtherTalk.)

AppleTalk uses PAP (Printer Access Protocol) as its print service, and the print board will automatically selects the PAP service upon selection of AppleTalk.

The printer board supports EtherTalk Phase II, and the zone to which the printer board belongs may be selected on a network for which AppleTalk zones have been set up.

In an AppleTalk environment, a print job may be sent to the printer directly from any computer on the network.

Reference:

Selecting AppleTalk

Run Setup>Network Setup>Protocol Setup>AppleTalk Setup

Enable AppleTalk: Yes*

AppleTalk Zones

*Must be set as indicated.

Ethernet

Protocol: AppleTalk (EtherTalk Phase II)

Print service: PAP

Figure 2-303

2-10

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CHAPTER 2 BASIC OPERATIONS

3.

TCP/IP

TCP/IP is the protocol used in an internet or intranet environment, or on a UNIX network. It is also often used on a Windows NT network.

The printer board supports LPD (Line Printer Daemon), which is the standard print service of

TCP/IP. It also supports "SMB over TCP/IP," in which SMB (Server Message Block) is used in a

TCP/IP environment, so that print data may be sent directly to the printer board from a computer running on Windows 95/98.

a.

Using TCP/IP

Reference:

Selecting TCP/IP

Run Setup>Network Setup>Protocol Setup>TCP/IP Setup>Ethernet Setup

Enable TCP/IP for Ethernet: Yes*

IP address: (Set the IP address of the printer board)*

Subnet Mask

*Must be set as indicated.

Reference:

Communicating with Another Network Using a Gateway (router)

Run Setup>Network Setup>Protocol Setup>TCP/IP Setup>Gateway Setup

Gateway Address: Set the IP address of the gateway.

To another network.

Gateway

Ethernet

Protocol: TCP/IP

Windows 95/98 Windows NT UNIX

Figure 2-304

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CHAPTER 2 BASIC OPERATIONS

b.

Using the LPD Service

A UNIX or Windows NT machine is equipped with an LPR port to allow the use of the LPD service, capable of serving as a print server or enabling transmission of print data directly to the printer board.

Windows NT provides the LPR service as part of system software, but it is not installed unless a network is used.

Windows 95 does not provide an LPR port. To print using the LPD service, data must be sent by way of a server equipped with an LPR port, or an LPR utility (not available with the print board) must be installed.

Reference:

Selecting the LPD Service

Run Setup>Network Setup>LPD Setup

Enable LPD: Yes*

*Must be set as indicated.

Windows NT UNIX

Ethernet

Protocol: TCP/IP

Service: LPD

Windows 95/98

LPR utility installed

Windows 95/98 Windows NT

Figure 2-305

2-12

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CHAPTER 2 BASIC OPERATIONS

c.

Using the "SMB over TCP/IP" Service

Reference:

Selecting SMB Service

Run Setup>Network Setup>Service Setup>Windows Setup

Enable Windows printing: Yes*

Use WINS name Server

WINS IP Address

Server Name

Server Comments

Set domain name

WINS server

Ethernet

Protocol:TCP/IP

Service:SMB

Windows 95/98 Windows 95/98 Windows 95/98

Figure 2-306

4.

IPX

A network running on Novell NetWare uses IPX as the protocol for print data. The print board supports network configuration operating in bindery mode (including bindery emulation mode of

NetWare 4.X) used in NetWare 3.12 or NDS (NetWare Directory Service) used in NetWare 4.X.

When printing by IPX, all print jobs are queued on the print server within the Novell file server, and are then sent to the printer board.

The printer board checks the presence/absence of a job in the print job queue of the print server at specific time intervals. If a print job exists, it requests the print server to send it; upon arrival, the printer board starts to print the print job.

For IPX settings, see the Administrator's Guide. NDS settings write over the bindery mode settings. If the print board is to be connected to an environment in which both network configurations exist, advise the user's supervisor to make NDS settings first.

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CHAPTER 2 BASIC OPERATIONS

NetWare client

Network Built in Bindery Mode

NetWare client

NetWare file sever

(print server)

Ethernet

Protocol: IPX

Service: PServer

NetWare client

NetWare client

NetWare file sever

(print server)

Network Built in NDS Mode

Figure 2-307

2-14

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CHAPTER 2 BASIC OPERATIONS

IV . PROCESSING PRINT DATA

The print data processes print data as follows:

A.

Making a Connection

1.

Making a Connection for a Print Job

A print job received through the print data input block is sent to the print data processing block according to the method of connection selected on the computer: the connection method may be direct, through print job queue, or through wait queue.

1.

Direct Connection

A print job sent through a direct connection has the highest priority, and is processed before any jobs waiting in the print job queue (if a job is being processed by the print data processing block, immediately after that job).

2.

Print Job Queue

In the case of the print job queue, a print job temporarily held in memory is sent to the print data processing block in order of arrival. Each job is removed from the print job queue as soon as it is printed.

3.

Wait Queue

A print job sent to the wait queue is stored in memory as it is (without being printed). To print it, you need to move it to the print job queue with the help of Fiery Spooler or WebSpooler

(user software).

Both print job queue and wait queue are stored on the hard disk.

Reference:

Selecting Direct Connection

Setup>Printer Setup

Publish Direct Connection: Yes*

*Must be set as indicated.

Print data input block

Data connection block

Direct connection

Through print job queue

Print data processing block

Through wait queue

Wait queue

Job C

Job B

Job A

Print job queue

Job 3

Job 2

Job 1

Reference:

Selecting Print job queue

Setup>Printer Setup

Publish Print Queue: Yes*

*Must be selected.

Reference:

Selecting wait Queue

Setup>Printer Setup

Publish Hold Queue: Yes*

*Must be set as indicated.

To print a job on the wait queue, move the job to the print job queue using Fiery Spooler or

WebSpooler (user software).

Figure 2-401

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CHAPTER 2 BASIC OPERATIONS

2.

Printed Job Queue

If the printed job queue is selected, the jobs printed from the print job queue are stored on the printed job queue. When a job is moved from the printed job queue to the print job queue, it may be printed without starting up the application software used to prepare the print data.

As many jobs as specified (in number) in advance may be stored on the printed job queue set on the server. Any excess jobs are removed starting with the oldest job. Jobs printed by direct connection or downloading are not stored in the printed job queue.

To print a job held in the printed job queue, move it to the print queue using Fiery Spooler or

WebSpooler (user software).

As in the case of other queues, the printed job queue is also found on the hard disk drive.

Printer data input block Data connection block

Jobs through the print job queue

Print data processing block

Print job queue

Job 3

Job 2

Job 1

Each printed job is moved from the print job queue to the printed job queue.

To print a job on the printed queue, move it to the print job queue using Fiery Spooler or

WebSpooler (user software).

Any excess jobs are removed starting with the oldest job.

Printed job queue

Job Z

Job Y

Job X

Figure 2-402

Reference:

Selected the Printed Job Queue

Setup>Server Setup

Enable Printed Queue: Yes*

*Must be set as indicated.

Reference:

Setting the Number of Jobs to Save

Setup>Server Setup

Jobs Saved in Printed Queue.

2-16

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CHAPTER 2 BASIC OPERATIONS

B.

Print Data Processing Block

In the print data processing block, print data expressed in a page description language is processed into image data (raster image or bitmap data) that may be printed on the host copier. This processing is called "RIP" (Raster Image Processing). The program which interprets commands for processing is called an "interpreter," and the printer board is equipped with a PostScript 3 interpreter.

The interpreter uses 117 Adobe Type-1 fonts, 19 TrueType fonts and two types of Multiple

Master Font; a total of 138 fonts come standard on the hard disk. Using Fiery Downloader that comes with the printer board, the user may install additional fonts as needed.

Image data generated in the print data processing block is compressed and stored on the hard disk.

Print job

Print data

(PostScript data)

PostScript 3 interpreter

Print data processing

(RIP processing)

Image data

(raster image, bit map)

Image data compression

Standard Built-In Fonts

Adobe Type-1 fonts: 117

TrueType fonts: 19

Multiple Master Font: 2

Hard disk drive

Figure 2-403

Compressed image data

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CHAPTER 2 BASIC OPERATIONS

C.

Image Data Output Block

When print data has been processed on the printer board and preparations for printing are done, the CPU on the printer board communicates such data as on paper source to the host copier to start pickup operation.

When the copier is ready, the image data stored on the hard disk in a compressed form is decompressed and sent to the copier through the video interface.

Hard disk drive

Printer board unit

Image data decompression

Video interface

Compressed image data

Copier

System motherboard

Figure 2-404

2-18

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CHAPTER 2 BASIC OPERATIONS

V . PROCESSING ON THE COPIER

A.

Printing Image Data

Image data generated on the printer board are compressed on the image processor PCB and stored on the hard disk temporarily.

The data on the hard disk is decompressed on the image processor PCB, and developed on the memory board on a page-by-page basis. The resulting data is sent to the laser driver PCB to form images.

n Storing Temporarily on the Hard Disk

Printer board

System motherboard

Temporarily stores compressed image data.

MFC PCB

Enlargement/reduction

(main/sub scanning direction)

Line conversion

Data transfer control

Hard disk

Image sever

Image processor PCB

Frame erasing

Smoothing

Black density count

Rotation

Memory control

Compression/ decompression

DRAM

Memory board

Copier

Figure 2-501-1

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CHAPTER 2 BASIC OPERATIONS

n Developing Data on the Hard Disk

Printer board

To laser driver PCB

Converts binary data of

600x600 dpi into binary data of 2400-equivalent x 600 dpi

(for UL machine, 1200equivalent x 600 dpi).

System motherboard

MFC PCB

Enlargement/reduction

(main/sub scanning direction)

Line conversion

Data transfer control

Hard disk

Image sever

Image processor PCB

Frame erasing

Smoothing

Black density count

Rotation

Memory control

Compression/ decompression

Develops image data on a page-by-page basis.

DRAM

Memory board

Copier

Figure 2-501-2

2-20

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CHAPTER 2 BASIC OPERATIONS

VI . FAN

A.

Outline

The board is equipped with one fan used to cool the inside of its host copier. The fan starts to rotate when the copier's main power switch is turned on. Figure 2-601 shows the location of the fan and the direction of air current.

Fan

Figure 2-601

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2-21

CHAPTER 2 BASIC OPERATIONS

VII . POWER SUPPLY

A.

Outline

The printer board is supplied with power by the copier. Figure 2-701 is a block diagram of the power supply system of the printer board.

Relay PCB System motherboard

J1716

7

9

11

+3.3V

+5V

+12V

J1452

1

3

5

J1454

A1

A3

B2

C1

J885

D1

A1

A3

B2

C1

J1454

A27

A29

B28

B30

C29

J885

A27

A29

B28

B30

C29

DC power supply

PCB

J1454

A31

B32

C31

J885

A31

B32

C31

Copier

Noise filter

Noise filter

Noise filter

+3.3V

+5V

Thermistor

FU1

+12V

Network Printer Board-F1

J13

Figure 2-701 Power Supply System

As many as three types of power are supplied by the host copier: 3.3 V, 5 V, and 12 V. Each power system starts when the copier is turned on through a noise filter.

The 12-V power from the AUI connector to an external destination is protected against overcurrent by means of a thermistor (FU1). If an overcurrent occurs in the thermistor, the temperature of the thermistor rises to increase the resistance of the thermistor, keeping the overcurrent in check.

The LED (D1, orange) remains on when 5 V is supplied normally.

Power

3.3V

5V

12V

CPU, memory, DRAM

Destinations

Hard disk drive, Centronics circuit

Fan, AUI connect (for externally connected transceiver)

Table 2-701

2-22

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CHAPTER 2 BASIC OPERATIONS

B.

Backup Battery

The board is equipped with a lithium battery as a backup power supply for such cases as when the copier's main power switch is turned off or power plug is disconnected.

Note, however, that the backup battery serves to drive the clock on the board only.

Battery

Figure 2-702

Note:

Replace the lithium battery only with the one listed in the Parts Catalog. Use of different battery may present a risk of fire or explosion.

The battery may present a fire or chemical burn hazard if mistreated. Do not recharge, disassemble, or dispose of it in fire.

Keep the battery out of reach of children and discard any used battery pomptly.

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2-23

CHAPTER 3

USER SOFTWARE

I.

OUTLINE ..................................... 3-1

II.

PRINTER DRIVER ...................... 3-1

III. UTILITIES ................................... 3-4

A.

Outline .................................... 3-4

B.

Fiery Downloader ................... 3-5

C. Fiery Spooler ......................... 3-7

D. WebTools ............................... 3-9

E.

NetSpot ................................ 3-12

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CHAPTER 3 USER SOFTWARE

I . OUTLINE

The printer board comes with a user software CD-ROM containing printer drivers and utility programs.

For detailed information on how to install user software, descriptions on functions, and how to use the functions, see the Start-Up Guide or the User's Guide.

II . PRINTER DRIVER

When a print command is executed using an application program, the printer driver converts the print image data received by the operating system from the application program into commands written in a page description language. At the same time, settings selected on the Property screen of the printer are sent to the printer board after conversion into commands.

A printer driver appropriate to the type of page description language used is needed. In general, different operating systems use different protocols to exchange data with printer drivers, requiring that there be a printer driver for each operation system. The user software CD-ROM that comes with the printer board includes the following printer drivers suited to various types of

PostScript languages used by individual operating systems:

• Mac OS (7.6.1 or later)

• Windows 3.1

• Windows 95/98

• Windows NT 4.0

To provide the application program and the printer driver with such information as specific to each printer (e.g., number of internal fonts, number of paper cassettes, presence/absence of a duplexing function), there need to be printer data files. The one for PostScript is called a PPD

(PostScript Printer Description) file, and is found on the user software CD-ROM.

The versions of the PostScript printer drivers contained on the user software CD-ROM are as follows:

Operating system

Mac OS

Windows 95/98

Windows NT 4.0

PostScript driver

Adobe PostScript Printer Driver version 8.5.2

Adobe PostScript Printer Driver for Windows version 4.2.4

Microsoft Pscript Diver (PostScript printer driver that comes with the Windows system software)

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CHAPTER 3 USER SOFTWARE

The printer drivers for Windows NT 4.0 do not support PostScript 3, imposing constraints on available functions.

Figure 3-201 shows part of the screen appearing when the Properties item of the Windows 95 printer driver has been selected.

Figure 3-201

Figure 3-202

3 - 2

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CHAPTER 3 USER SOFTWARE

Figure 3-203

Figure 3-204

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3 - 3

CHAPTER 3 USER SOFTWARE

III . UTILITIES

A.

Outline

Programs providing various useful functions for the printer board are stored on the user software CD-ROM as utilities. (Fiery Downloader and Fiery Spooler are part of the printer board package.)

To use utilities, the host copier must be connected to a network so that the printer board may communicate with computers.

Table 3-301 shows possible combinations of utilities and operating systems. Fiery Spooler is available in versions compatible with Mac OS. For Windows 95/98 and Windows NT 4.0,

WebSpooler is made available as part of WebTools with equivalent functions.

Fiery Downloader

Fiery Spooler

WebTools

Mac OS

Compatible

Compatible

Compatible

Table 3-301

Win 95/98

Compatible

Not compatible

Compatible

Win NT 4.0

Compatible

Not compatible

Compatible

3 - 4

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CHAPTER 3 USER SOFTWARE

B.

Fiery Downloader

Fiery Downloader provides the following functions:

• Downloading PostScript files or EPS (Encapsulated PostScript) files to the printer board for printing.

• Checking the fonts stored on the hard disk drive and installing/un-installing fonts.

• Indicating print job status of the printer board.

To make use of the font management function, 'wait queue' (hold queue) must be selected when making printer settings for the printer board.

Figure 3-301 Main Menu Screen

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CHAPTER 3 USER SOFTWARE

Figure 3-302 File Selection Screen

Figure 3-303 Font List Screen

3 - 6

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CHAPTER 3 USER SOFTWARE

C.

Fiery Spooler

Fiery Spooler is a program used to control print jobs arriving at the printer board, and the Main screen offers the following functions:

• Checking the print job status.

• Changing the order of printing.

• Moving print jobs between queues; e.g., printing a job held in the wait queue, or printing jobs held in the printed job queue.

• Canceling jobs.

Figure 3-304 Main Screen

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CHAPTER 3 USER SOFTWARE

The Job Log screen offers the following functions related to control of print jobs:

• Checking control information.

• Printing control information.

• Generating files of control information for use by other programs.

A job log consists of control information only, and will not allow printing of jobs.

Figure 3-305 Job Log Screen

3 - 8

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CHAPTER 3 USER SOFTWARE

D.

WebTools

1.

Outline

The printer board is equipped with WWW server functions, and the user may control the printer board remotely when working in a network environment. These functions are called

"WebTools," and allow checking job processing status and controlling jobs; specifically, the functions include the following:

• Status function

• WebSpooler

• WebLink

To access the printer board for these functions, the user must rely on a browser (Netscape

Navigator or Internet Explorer; the JAVA function must be turned on).

Figure 3-306 Main Menu Screen

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CHAPTER 3 USER SOFTWARE

2.

Status Function

The status function allows the user to check RIP status or printing status, and the information is updated every 30 sec.

Figure 3-307 Status Screen

3.

WebSpooler

WebSpooler possesses functions equivalent to those of Spooler, and is used to manage print jobs arriving at the printer board. It also may be used to check the job log or to print the log. At default, the information is updated every 20 sec.

Figure 3-308 Main Screen

3-10

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CHAPTER 3 USER SOFTWARE

Figure 3-309 Job Log Screen

4.

WebLink

If the network to which the host copier is connected is connected to the Internet, WebLink enables a jump to an external home page (previously selected). At default, a link is made to Canon's home page. (The destination of the link may be changed as desired.)

Figure 3-310 Link Change Screen

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3-11

CHAPTER 3 USER SOFTWARE

E.

NetSpot

NetSpot is a printer management utility program which may be used on a TCP/IP or IPX network.

A printer supporting NetSpot possesses a built-in data base for information management called

"MIB" (Management Information Base), and NetSpot installed to the supervisor's computer access the database to obtain or set control information.

The communication protocol used by NetSpot is SNMP (Simple Network Management Protocol). Since all printer supporting NetSpot and existing on the network may be accessed from any computer possessing NetSpot, all such printers may be managed by a single supervising individual.

The computer used for management must be able to use the TCP/IP protocol or the IPX protocol. If the AppleTalk protocol is used in combination with the Macintosh version of NetSpot, the presence of the printer board will not be indicated on the device list.

3-12

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CHAPTER 4

DISASSEMBLY/ASSEMBLY

I.

POINTS TO NOTE ...................... 4-1

A.

General Cautions ................... 4-1

B.

Turning Off the Copier's Main

Power Switch ......................... 4-1

C. Handling the Parts ................. 4-1

II.

DISASSEMBLY/ASSEMBLY ...... 4-2

A.

Removing the Printer Board Unit

............................................... 4-2

B.

E.

Removing the Printer Board .. 4-3

C. Removing the DIMM .............. 4-4

D. Removing the Hard Disk Drive

............................................... 4-5

Removing the Fan ................. 4-6

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CHAPTER 4 DISASSEMBLY/ASSEMBLY

I . POINTS TO NOTE

A.

General Cautions

• Disconnect the power plug for safety before starting disassembly/assembly work.

• Unless otherwise noted, assemble the parts by reversing the steps used to disassemble them.

• Identify the screws by type (length, diameter) and location.

• Do not forget to attach a washer to any screws that had a washer before removal. Be sure to use the same screws for any particular location.

B.

Turning Off the Copier's Main Power Switch

If the printer board is connected to a network, turning off the copier's main power switch abruptly can disrupt the function of the network. Be sure to obtain the consent of the network supervisor before turning it off.

Make sure that the Printer screen shows the message "Ready for Use" before turning off the copier's main power switch.

If the communication memory lamp on the copier's control panel is on, be sure to print out the contents of the memory before turning off the copier's main power switch.

C.

Handling the Parts

The components of the printer board unit are susceptible to static electricity. Be sure to wear a wrist strap designed for discharging static electricity when handling the components.

A hard disk drive, highly sensitive to magnetic force, is mounted on the printer board unit. Do not use a magnet screwdriver during work around it.

The hard disk drive, further, is susceptible to impact. Do not subject it to shocks.

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4 - 1

CHAPTER 4 DISASSEMBLY/ASSEMBLY

II . DISASSEMBLY/

ASSEMBLY

A.

Removing the Printer

Board Unit

1) Turn off the copier's main power switch, and disconnect the power plug from the wall outlet.

2) Remove the interface cable from the printer board unit.

3) Remove the two screws [1].

4) Remove the printer board [2].

Figure 4-201

[1]

Printer board [2]

Slot

Figure 4-202

4 - 2

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B.

Removing the Printer

Board

1) Remove the printer board from the copier.

2) Disconnect the connector (J14) [1], and remove the two screws [2]; then, detach the fan unit [3].

CHAPTER 4 DISASSEMBLY/ASSEMBLY

[3]

[1]

Figure 4-203

[2]

3) Remove the 12 screws [4].

[4]

4) Detach the printer board [5] from the board base [6].

[4]

Figure 4-204

[6]

[5]

[4]

[4]

Figure 4-205

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CHAPTER 4 DISASSEMBLY/ASSEMBLY

C.

Removing the DIMM

1) Remove the printer board unit from the copier.

2) Shift open the levers [1] on both ends of the connector, and detach the DIMM [2] from the connector.

Caution:

Do not touch the terminal (plated) of the

DIMM end to avoid causing poor contract.

When mounting the DIMM, pay attention to the direction of the DIMM cutoff.

When connecting the DIMM to the connector, do not hook your finger on the metal portion of the connector to avoid deformation. Instead, hook your finger on the plastic portions on both ends of the connector.

[2]

[1]

Figure 4-206

4 - 4

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D.

Removing the Hard Disk

Drive

1) Remove the printer board unit from the copier.

2) Remove the four screws [1].

3) Slide the hard disk drive [2] in the direction of the arrow to remove.

Caution:

The hard disk drive is susceptible to impact. Do not subject it to shocks when handling it.

The hard disk drive is susceptible to magnetic force. Do not bring a magnet screwdriver or the like near it.

Do not touch the print PCB on the back of the hard disk drive.

CHAPTER 4 DISASSEMBLY/ASSEMBLY

[1]

Figure 4-207

[2]

Pull out

Figure 4-208

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4 - 5

CHAPTER 4 DISASSEMBLY/ASSEMBLY

E.

Removing the Fan

1) Remove the printer board unit from the copier.

2) Disconnect the connector J14 [1] from the printer PCB, and remove the two screws

[2]; then, detach the fan unit [3].

[3]

3) Remove the four screws [4], and detach the fan [5] from the base.

[1]

Figure 4-209

[5]

[2]

Caution:

Make sure that the fan is mounted in the correct orientation.

[4]

Figure 4-210

4 - 6

Pay attention to the orientation.

Figure 4-211

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CHAPTER 5

INSTALLATION

I.

OUTLINE ..................................... 5-1

II.

POINTS TO NOTE ...................... 5-2

A.

ROM Version of the Copier ... 5-2

B.

Installing ................................. 5-2

C. Media Package ...................... 5-2

D. Generating the Setup Page ... 5-3

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CHAPTER 5 INSTALLATION

I . OUTLINE

Figure 5-101 shows the flow of work for installing the printer board.

Installing the printer board to the copier.

Checking operations in on-line mode.

Work by the service person.

Making settings for the server.

Connecting the printer board to the network.

Making settings for the printer board.

Making settings for the clients and

Installing the printer driver.

Generating test prints from clients.

Figure 5-101

Work by the user's supervisor.

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5 - 1

CHAPTER 5 INSTALLATION

II . POINTS TO NOTE

A. ROM Version of the Copier

When installing the printer board, check to make sure that the ROM version of the copier is as follows:

Image processor PCB .... 04 or later

MFC PCB ...................... 05 or later

To upgrade the version of the image processor PCB to the MFC PCB, replace the DIMM or perform downloading.

B. Installing

Install the printer board according to the Installation Procedure that comes with the printer board.

C. Media Package

The printer board comes with a media package that includes user software and documentation.

When you have installed the printer board and checked operations, advise the user's supervisor to perform setup work (e.g., making settings for the printer board, installing the appropriate printer driver).

1. User Software CD-ROM

The user software CD-ROM contains the following:

• PostScript printer driver

• Utilities

The contents of the user software CD-ROM are prepared in hybrid format, and Windowsspecific software and Macintosh-specific software are stored on a single disk. (Note, however, that

Windows software is accessible only from a Windows computer, while the Macintosh software is accessible only from a Macintosh computer.)

The Windows PostScript printer drivers are found inside the PS_DRVR folder, and each type of driver (according to operating system) is held inside its own folder.

You must agree to the terms of a license agreement to use user software. Advise the user to read the software license agreement that comes with the media package for details. Make sure that the user knows that opening the user software CD package indicates his/her agreement to the terms of the license contract.

2. User Documentation

• Getting Started

It is intended for the user's supervisor and end users to describe how to make settings when installing the printer driver and utilities or when printing from a Macintosh or Windowscompatible computer.

• Administrator's Guide

It is intended for the user's supervisor to describe how to make settings when using the printer board by connecting it to a computer and a network and how to manage the resulting system according to the type of computer and network environment.

• User's Guide

It is intended for the user's supervisor and end users to describe how to set print options and how to print from a Macintosh or Windows commuter as well as how to make use of the utilities and software available with the printer board.

5 - 2

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CHAPTER 5 INSTALLATION

D.

Generating the Setup Page

After making settings for the printer board, advise the user's supervisor to generate the setup page as follows and store it away as a record of settings:

1) Press the OPTIONS key on the copier's control panel to bring up the Printer Basic screen on the touch display.

2) Select 'Function'.

3) Select 'Print Pages'.

4) Select 'Configuration'.

• When the setup page has been generated (printed), store it away.

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CHAPTER 5 INSTALLATION

5 - 4

Figure 5-201

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)

CHAPTER 6

SERVICE MODE

I.

VERSION INDICATION .............. 6-1

II.

POINTS TO NOTE WHEN

REPLACING PARTS .................. 6-2

III. SELF DIAGNOSIS ...................... 6-3

A.

Outline .................................... 6-3

B.

LED Indication ....................... 6-3

C. Error Code (E677) ................. 6-4

IV. INSTALLING THE SYSTEM

SOFTWARE ................................ 6-5

A.

Downloading Tool .................. 6-5

B.

Installing the System Software

............................................... 6-7

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CHAPTER 6 SERVICE MODE

I . VERSION INDICATION

The version of the system software of the printer board may be checked on the Printer screen appearing on the touch display in response to a press on the OPTIONS key on the copier's control panel.

PRINT

MONITOR

Available space on the HDD System software version

Figure 6-101

When the printer board is installed, the indication under 'PRCNT' will be '0110.00.00' and that of 'PS/PCL' will be '0100.20.00' (version indication of display mode in service mode).

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6 - 1

CHAPTER 6 SERVICE MODE

II . POINTS TO NOTE WHEN REPLACING PARTS

Replacing any of the following parts will initialize the settings. Be sure to make settings once again.

• Printer board

• Hard disk drive

Replacing the printer board or the printer board unit, moreover, will change the IPX address. If

Fiery Downloader or Fiery Spooler is used in combination with the IPX/SPX protocol, advise the user's supervisor to update the selector list using a client computer after replacement.

6 - 2

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CHAPTER 6 SERVICE MODE

III . SELF DIAGNOSIS

A.

Outline

The printer board is equipped with a self diagnosis function which checks each part of the printer board when the main power is turned on and indicates an error code (E677) on the copier's touch display if a fault is found.

B.

LED Indication

As many as two LEDs (D4, D5) are used to indicate the result of self diagnosis run by the printer board when the copier's main power switch is turned on. Table 6-301 shows the various

LED indications according to the state of the printer board.

D4 (green)

D5 (red)

During initialization

Flashing

Off

If result of diagnosis at power-on is good

On

Off

If result of diagnosis at poweron is not good

Off

On

During normal operation

On

Off

Table 6-301

In response to an error

On

Off

D5

D4

Figure 6-301

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6 - 3

CHAPTER 6 SERVICE MODE

C.

Error Code (E677)

When the main power is turned on, a check is made of the communication between the printer board and its host copier, and an error code (E677) will be indicated if a fault is found.

If a fault is found in communication between the printer board and its host computer during printing, the same error code (E677) will be indicated.

Code

E677

Cause

• Any of the printer boards (accessories) is faulty.

• The MFC PCB is faulty.

• The system motherboard is faulty.

Description

• An error has occurred in the communication between any of the printer boards and the MFC PCB.

Table 6-302

• If a fault occurs when the main power is turned on,

A hardware-related fault is highly likely.

Turning off and then on the power switch rapidly can cause the indication of E677, caused by a discrepancy between when the host copier is initialized and when the printer board is initialized. To avoid the problem, be sure not to turn on the main power switch without waiting for 5 sec after turning it off.

• If a fault occurs during normal operation,

If a fault occurs during printing but the operation is normal after canceling the print job and turning off and then on the power switch, an excess load on the CPU is highly likely.

On rare occasions, E677 is indicated if the CPU is subjected to excess loads continuously as when processing a large volume of print data while receiving a large volume of data from the network.

If such is the case, advise the user to cancel all print jobs once, and turn off and then on the copier's main power switch; recommend the user to send print data on a single-unit basis.

6 - 4

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CHAPTER 6 SERVICE MODE

IV . INSTALLING THE SYSTEM SOFTWARE

A.

Downloading Tool

1.

Outline

The system software of the printer board is stored on the hard disk. It is important to copy the system software to the hard disk from an external source when replacing the hard disk and installing or upgrading the system software.

To do this, a program called a "download tool" is used for copying the system software from a computer. The program used to write the system software received from the computer through the parallel port to the hard disk is stored in the flash ROM on the printer board.

2.

Installing the System Software

The download tool is offered as a self-decompressing file.

1) Double-click the download tool file (pdldl 115eng….) using Explorer or My Computer (Windows 95) so that the files needed for installing the download tool will be decompressed and the setup program will be started automatically.

If you are using a floppy disk, be sure that no other file exists on the floppy disk. After decompression, the files will remain on the floppy disk and, the presence of other files can lead to a shortage of memory, preventing decompression of important files and, ultimately, causing installation of the download tool to fail.

Figure 6-401

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6 - 5

CHAPTER 6 SERVICE MODE

2) When a prompt appears asking you to confirm the folder to which the download tool will be installed, click the Next button (keeping the default setting).

Figure 6-402

• The download tool will automatically be installed to the GP Downloader folder inside the

Program Files folder on drive C.

When the download tool has been installed, you may remove the Gpdl103.exe file for installation and the GPDL103 folder resulting from installation together with all associated files.

To un-install the download tool, select and execute 'GP Downloader' under 'Add/Remove

Application Program' on the control panel.

When you select ECP mode (operation mode of the computer printer port), data transfer speed will be higher when compared against non-specific mode. If possible, it is a good idea to select ECP mode for printer port operation mode. (It is still possible to use the download tool in non-specific mode.) You will have to make settings for printer port operation mode according to the type of computer being used. Refer to the appropriate documentation.

6 - 6

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CHAPTER 6 SERVICE MODE

B.

Installing the System Software

1.

Points to Note

When the system software is re-installed, the files and additional fonts downloaded to the hard disk and the job log will all be erased. Advise the user's supervisor to take appropriate measures in advance.

2.

Items to Prepare

Prepare the following before installing the system software.

• Computer on which the download tool has been installed.

• Centronics cable complying with IEEE 1284 (cable with the notation "IEE 1284 Std Compliant")

• System software CD-ROM

3.

Preparing the Copier

Installation of the system software will erase the existing settings. Be sure to print out the setup page in advance:

1) Press the Functions button on the copier's control panel so that the Printer Basic screen will appear on the touch display.

2) Select 'Function'.

3) Select 'Print Pages'.

4) Select 'Configuration'.

• When the setup page showing the printer board settings has been generated, store it away.

4.

Preparing the Computer

Install the download tool.

The system software is provided by means of a CD-ROM. If you are using a computer without a CD-ROM, obtain an external CD-ROM driver. Or, copy the following file to the hard disk of the computer from the system software CD-ROM by connecting an external CD-ROM drive at the service station or using a network.

Mediops.kum

5.

Connecting the Printer Board and the Computer

1) Obtain the consent of the user's supervisor. Then, turn off the copier's main power switch, and remove the network cable and Centronics interface cable.

2) Connect the copier's parallel port and the printer port of the computer on which the download tool has been installed with a Centronics cable.

3) Turn on the computer, and start Windows 95.

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CHAPTER 6 SERVICE MODE

6.

Operating the Copier

1) Perform steps 1) through 3) under 7. "Operating the Computer."

2) Turn on the copier's main power switch and control panel switch, and press the OPTIONS key on the control panel without delay.

3) When the message "Do you want to go to setup?" appears on the touch display, press 'Yes' without delay.

Caution:

The message "Do you want to go to setup?" remains only for several seconds. If the copier has started in normal mode, turn its main power switch and control panel switch off and then on, and start over.

4) Select 'Format Disk' on the Startup screen.

5) When the message "Format internal drive?" has appeared, select 'Yes', and press 'OK'.

6) On the Select Level screen, select 'Standard', and press 'OK'.

7) When the message "Format OK" has appeared, indicating that the hard disk drive has been formatted, press 'OK'.

8) Press 'Install Software'.

9) Select 'Yes', and press 'OK'.

10) When the message "Please copy installation software to the parallel port. " has appeared, perform step 7.4).

Caution:

If you left the copier alone in the condition it assumed in step 10), the error message "Time-

Out" would appear. If this is the case, go back to step 7) and start over.

7.

Operating the Computer

1) Double-click the short cut icon of GP Downloader of Windows 95 or select GP Downloader from the Start menu to start the download tool.

Figure 6-403

2) Click the Select button.

6 - 8

Figure 6-404

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)

CHAPTER 6 SERVICE MODE

3) Select the Whitney_1 [E:]>System>Gpx60_10. um film (Note), and press the Open button.

Note:

Keep in mind that the name "Whitney" may be changed to accommodate system upgrading.

4) Click the Download button.

Figure 6-405

Figure 6-406

If downloading operation is normal, the message "Receiving …" and the percentage of the data volume being received are indicated.

Caution:

When downloading starts in response to a click on the Download button, the Stop button will become effective. If you pressed the Stop button to stop downloading operation, clicking the

Download button once again will not transfer the files normally, causing the operation to fail with the message "Corrupt file," "Wrong file size," or "Bad file type."

To avoid this, be sure not to stop downloading operation until installation ends successfully.

If you must stop downloading operation, be sure to perform the following; the printer board will not function as expected until the system software has been downloaded.

n

Resuming Downloading

Copier: Start with formatting the hard disk drive.

Computer: When the copier is ready, click the Download button, and start with transfer of files.

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CHAPTER 6 SERVICE MODE

8.

Operating the Copier

• The download files are in compressed form, decompressing automatically when they have been transferred successfully.

1) When decompression has ended, the message "Software installation completed." will appear on the copier's touch display. Press 'OK'.

2) When the Setup screen has returned, select 'Start System' and press 'OK'.

3) When the message "Reboot is required after installation." has appeared, press 'OK'.

• The copier will restart automatically.

9.

After Downloading

1) Click the End button of the download tool to end the download tool.

2) Remove the Centronics cable used to connect the copier and computer.

3) Connect the network cable and the Centronics cable as they were.

4) Turn on the copier's main power switch.

5) Make the settings for the printer board by referring to the setup page. (You must at least make settings for 'Server Setup', 'Network Setup', and 'Printer Setup' and store the changes; otherwise, settings will not become effective. The new settings will be read the next time the power is turned on.)

6) Turn off the copier's main power switch.

10. Checking the Operations

1) Turn on the copier's main power switch and control panel power switch.

2) Press the OPTIONS key on the copier's control panel so that the Printer Basic screen will appear on the touch display.

3) Select 'Function'.

4) Select 'Print Pages'.

5) Select 'Test Page'.

6) Check to make sure that the test page has been generated normally.

6-10

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CHAPTER 6 SERVICE MODE

Figure 6-407

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6-11

APPENDIX

I.

SPECIAL TOOLS ....................... A-1

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APPENDIX

I . SPECIAL TOOLS

You will need the following tool in addition to the special tools set.

No.

Special tool

1 Wrist strap

Tool No.

CK-0534-000

Shape Rank

*

A

Remarks

Table A-1

*See Note.

Note:

A: Each service person is expected to carry one.

B: Each group of five service persons is expected to carry one.

C: Each workshop is expected to carry one.

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A - 1

Prepared by

Office Imaging Products Technical Support Division

CANON INC

Printed in Japan

REVISION 0 (FEB. 1999) (30359)

5-1, Hakusan 7-chome, Toride, Ibaraki, 302-8501 Japan

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The publication is printed on

70%reprocessed paper.

COPYRIGHT © 1999 CANON INC.

0299M1.41-1 )

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Key Features

  • Parallel and Ethernet connectivity
  • High-speed processing with MIPS R5000 CPU
  • Supports TCP/IP, IPX/SPX, and AppleTalk protocols
  • PostScript 3 page description language
  • Pre-installed fonts
  • Hard disk drive for spooling print jobs and download features
  • WebTools for browser-based control
  • SMB over TCP/IP for printing from Windows 95/98
  • 10/100Base-TX Ethernet interface
  • Self-diagnosis for troubleshooting

Frequently Answers and Questions

What kind of network protocols does this printer board support?
The printer board supports TCP/IP, IPX/SPX, and AppleTalk protocols.
What kind of page description language does the printer board use?
The printer board uses PostScript 3 page description language.
What kind of fonts are included with the printer board?
The printer board comes with 136 alphanumeric fonts.
What is the purpose of the hard disk drive on the printer board?
The hard disk drive is used for spooling print jobs and downloading external fonts.
How do I control print jobs using a browser?
You can use WebTools to control print jobs using a browser (Netscape Navigator, Internet Explorer).

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