User's Guide | Avallon APAC120S User`s guide

Service questions? Call Avallon at 1-866-471-7427.
For sales inquiries, contact Sylvane at 1-800-934-9194
USER’S GUIDE
Installation, Operation, and Maintenance for your
portable air conditioner
PORTABLE AIR CONDITIONER
MODEL- APAC120S
www.avallon.com
1-866-471-7427
Important Safety Information
Improper handling can cause serious damage to the appliance and/or to the user.
This portable air conditioner is not intended for use by children. Children should be supervised to ensure
that they do not play with this product.
Electrical Safety
 This unit is designed for indoor use only.
 Do not use the unit in extremely humid or wet environments.
 Do not wet the housing or control panel.
 Do not pull the unit by the cord.
 Always turn the unit off and unplug it from the socket when cleaning.
 Unplug the unit if it is not going to be used for a long period of time.
 Do not operate the unit with a damaged plug or a loose socket.
 Use only the correct power supply with appropriate amperage.
 If the power cord is damaged, it must be replaced by the manufacturer,
a service agent, or qualified technician.
 Do not remove any part of the casing unless instructed by an
authorized technician.
General Safety
 This portable air conditioner is not intended to be used by children.
 Do not allow children to play with the controls or drop any objects into
the air outlets or vents.
 Do not place objects or let any person sit on top of the unit.
 Only use in the upright position on a flat, level surface and provide at
least 20 inches of clearance from any walls or objects.
 Route the power cord carefully to avoid a tripping hazard.
 This unit is intended for domestic and light commercial use only. Do not
use the portable air conditioner for industrial use. Any other use may
invalidate the warranty.
RESET
TEST
Your portable air conditioner is supplied with a Leakage-Current Detection and
Interruption (LCDI) safety plug. This device provides protection to reduce the risk
of fire due to arcing faults in the power supply cord. Before using your portable
air conditioner, follow the instructions below to ensure that the LCDI plug is
working properly:
1. Plug the power cord to a grounded outlet.
2. Press the TEST button on the LCDI plug. This should trip the plug and cut the
power to the air conditioner. If the plug does not trip and you are able to turn on
the unit, please contact Avallon support.
DO NOT USE YOUR PORTABLE AIR CONDITIONER IF THE TEST FAILS.
Press the RESET button to start using your air conditioner.
Do not use the TEST and RESET buttons as an ON/OFF switch.
Table of Contents
IMPORTANT SAFETY INFORMATION ............................................................................................................... I
TABLE OF CONTENTS ........................................................................................................................................... II
INTRODUCTION ....................................................................................................................................................... 1
PARTS IDENTIFICATION ....................................................................................................................................... 2
BACK VIEW .................................................................................................................................................................... 2
FRONT VIEW .................................................................................................................................................................. 2
WINDOW KIT INSTALLATION INSTRUCTIONS ............................................................................................. 3
PREPARATIONS FOR INSTALLING THE WINDOW KIT ........................................................................................................ 3
WINDOW KIT PARTS LIST: ............................................................................................................................................. 3
PARTS FOR CONTINUOUS AND MISTING DRAINAGE ....................................................................................................... 3
INSTALLING THE GRATED ADAPTER ............................................................................................................................... 4
INSTALLING THE WINDOW PLATES ................................................................................................................................. 5
ATTACHING THE DUCT CONNECTORS TO THE EXHAUST HOSE......................................................................................... 6
CONNECTING THE DUCT CONNECTOR TO THE UNIT......................................................................................................... 7
CONNECTING THE DUCT CONNECTOR TO THE GRATED ADAPTER .................................................................................... 7
NOTES ABOUT THE EXHAUST HOSE ................................................................................................................................ 8
DRAINAGE OPTIONS .............................................................................................................................................. 9
CONTINUOUS DRAIN ...................................................................................................................................................... 9
MISTING DRAIN ............................................................................................................................................................. 9
INSTALLING THE BATTERIES ......................................................................................................................................... 11
REMOTE CONTROL LCD INDICATORS .......................................................................................................... 12
OPERATING THE REMOTE CONTROL............................................................................................................ 13
POWER ......................................................................................................................................................................... 13
AUTO-RESTART: .......................................................................................................................................................... 13
COOLING MODE ........................................................................................................................................................... 13
DEHUMIDIFYING MODE ............................................................................................................................................... 13
HEAT MODE ................................................................................................................................................................. 13
FAN ONLY MODE ......................................................................................................................................................... 14
AUTOMATIC MODE ...................................................................................................................................................... 14
FAN SPEED ................................................................................................................................................................... 14
CLOCK ......................................................................................................................................................................... 14
TIMER .......................................................................................................................................................................... 15
How to set the unit to automatically turn on ............................................................................................................... 15
How to set the unit to automatically turn off ............................................................................................................... 15
FRONT PANEL LIGHTS AND CONTROLS ....................................................................................................... 15
FRONT PANEL LIGHTS .................................................................................................................................................. 15
FRONT PANEL CONTROLS ............................................................................................................................................ 15
ENERGY SAVING GUIDE ..................................................................................................................................... 16
MAINTENANCE ...................................................................................................................................................... 17
CLEANING THE UNIT ..................................................................................................................................................... 17
CLEANING THE PRE-FILTER .......................................................................................................................................... 17
PREPARATION FOR STORAGE........................................................................................................................................ 17
TROUBLESHOOTING ............................................................................................................................................ 18
TROUBLESHOOTING CONTINUED .................................................................................................................................. 19
SPECIFICATIONS ................................................................................................................................................... 20
Avallon Portable Air Conditioner
ii
Introduction
Thank you for purchasing your Avallon portable air conditioner. Avallon is dedicated to developing
products that will enhance your lifestyle with superior quality and distinctive features. Please visit
www.avallon.com for more information on your product and other Avallon products.
This manual contains important information regarding the proper installation, use and maintenance of
your portable air conditioner. Following this manual will ensure that your product will work at its peak
performance and efficiency.
Please save the original product packaging in case you need to safely transport your portable air
conditioner.
For Your Records:
Please write down the model number and serial number below for future reference. Both
numbers are located on the ratings label on the back of your unit and are needed to obtain
warranty service. You may also want to staple your receipt to this manual as it is the proof of
your purchase, and is also needed for service under your warranty.
Model Number:
Serial Number:
Date of Purchase:
To better serve you, please do the following before contacting customer service:
If you received a damaged product, immediately contact the dealer that sold you the product.
Read and follow this instruction manual carefully to help you install, use and maintain your portable air
conditioner.
Read the troubleshooting section of this manual as it will help you diagnose and solve common issues.
Visit us on the web at http://www.avallon.com for product guides, additional troubleshooting resources
and up-to-date information. If you need service, our friendly customer service representatives are
available via email at [email protected] or by telephone at 1 (866) 471-7427.
1
Parts Identification
Front View
Remote Control
Power Button
Indicator Light Button
Handle
Back View
Pre-filter
Air Intake
Exhaust Outlet
Air Intake
Drain Pump
Connection
CAUTION: Make sure the
drain plug is firmly installed
before using the unit to
prevent leaking.
Caster
Drain Port
Avallon Portable Air Conditioner
Power Cord
2
Window Kit Installation Instructions
Preparations for installing
the window kit
Window Kit Parts List:
NOTE: There is one duct
connector that includes
an opening for the water
line for use in the misting
drain operation. This
connector must be
installed to the exhaust
outlet on the unit. Please
review pages 9-10 for
more details.
You must vent your portable air conditioner when running it in
cooling mode or heat mode (certain models). Your unit includes a
window exhaust kit that can be used to vent the unit out a window.
Before you begin, make sure you have all the parts necessary for
installation.
8 Screws
2 Grated Adapters
2 Exhaust Covers
2 Exhaust Hoses
1 Window Kit Plate
with Holes
2 Window Kit Plates
4 Duct Connectors
Parts for Continuous and
Misting Drainage
1 Water Line
NOTE: Exhaust Covers
may be attached to the
Grated Adapters. You
may need to twist and pull
apart to separate them.
NOTE: You may need to
contact your electrician if
your room’s circuit is not
able to power your unit.
3
1 Misting Nozzle
If you have multiple windows, choose one that is near an electrical
outlet that will be able to provide sufficient power to your unit. See
the power requirements listed on the product label printed on the
side, or on the back of your portable air conditioner.
Your window kit can be installed on a horizontal or vertical sliding
window as shown in the following pictures:
Installing the grated adapter

1. Insert the round grated adapters through the back
grooved side of the window kit plate with holes.

2. Secure the grated adapters by fastening the screws from
flat side of the window kit plate to the holes on the grated
adapter.
Avallon Portable Air Conditioner
4
Installing the window plates


3. Open your window and place the window kit with
grooved side facing outward on the window sill. Then, slide
the window kit plate to fit the width of the window. You can
use screws to secure the window kit plate from sliding.


4. Lower the window to secure the window kit in place. You
may need to use duct tape to better secure the window kit.
5
Attaching the duct
connectors to the exhaust
hose
A.

B.
5. Attach the connectors to the hose:
A. Extend the ends of the exhaust hose
B. Thread the duct connector on by turning it clockwise until
it stops.

6. Roll the unit towards the window kit. Leave a space that
is at least 20 inches to the wall.
Avallon Portable Air Conditioner
6
Connecting the duct
connector to the unit


7. Align the slots on the duct connector to the tabs and
snap into the back of the unit. In order to use the misting
drain feature you will need to attach the duct connector with
opening for the water line to the exhaust outlet on the unit.
Connecting the duct
connector to the grated
adapter


8. Align the slots on the duct connector to the tabs on the
grated adapter and snap in place.
After you have installed the exhaust hose and window kit, you can
plug in your portable air conditioner and start using it.
7
Notes about the Exhaust
hose
Your portable air conditioner is designed to exhaust condensate
water that is collected from the air. This water, in either gaseous or
droplet form, will be expelled out the exhaust port of the unit.
Please take this into account when deciding how to vent it.
1. The exhaust hose supplied with the portable air conditioner can
be extended up to 48 inches; however for maximum efficiency, use
the shortest length possible.
2. Try to prevent any kinks or bends in the exhaust hose. Kinks or
bends may trap exhaust air which can radiate heat into the room or
potentially cause the portable air conditioner to overheat and shut
itself off.
3. The exhaust hose supplied with the portable air conditioner has
been specifically designed for this air conditioner. Do not lengthen
the hose by adding additional hoses or attachments or replace it
with any other hose.
Do not lengthen the
exhaust hose by adding
additional hoses or
attachments.
Warning: Longer hoses are not recommended.
Draining the Unit
When the portable air conditioner is in cooling mode, dehumidify
mode, or heat mode on certain models, it will remove moisture from
the air. The condensed water from the air will be collected in an
internal reservoir and will be evaporated and exhausted out of the
exhaust hose. However, in very humid conditions, the internal
reservoir may fill completely. This causes the air conditioner to turn
off to avoid overflowing the internal reservoir. The WATER indicator
will light up on the Control Panel.
Direct drainage
1. Remove the rubber drain plug from the drain port.
2. Connect a drain hose to the drain port.
The portable air conditioner will now drain through the drain hose.
Avallon Portable Air Conditioner
8
Drainage Options
Your Avallon portable air conditioner comes with several different
options to drain water accumulated during operation. The most
common will be the self evaporative mode. The unit will do this
automatically. This mode will be sufficient for the most
environments. If you are operating the unit in an environment with
higher levels of humidity you may choose the other drainage
options to help remove the excess water.
Continuous Drain
This unit has the ability for continuous drain. It includes an internal
pump to help remove water. The benefit is the unit will push the
water to the drain instead of relying on gravity for the water to reach
the drain. If there is an obstacle in between the unit and the drain
the pump will push the water over that obstacle through the water
line. In order to run continuous drain you will need to do the
following:
1. Connect the included water line to the unit. You will need to
attach the quick connect adapter on the end of the water line
to the back of the unit.
2. Place the other end of the water line (drainage end) into a
drain.
The unit will recognize the quick adapter is attached and will
automatically engage the water pump. The pump will turn on once
the water reservoir becomes full.
Misting Drain
9
Your unit also includes the unique misting drain option. If a drain is
not present this option will allow the unit to remove the excess
moisture out the exhaust hose through a mist nozzle. The mist
nozzle MUST be setup in the exhaust hose and NOT the intake
hose. In order to run the misting drain option you will need to do
the following:
1. Connect the included water line to the unit. You will need to
attach the quick connect adapter on the end of the water line
to the back of the unit.
NOTE: The water line quick
connect includes a trigger to
let the unit know a water line
is attached. The unit will not
pump water out of this
drainage hole unless the
quick connect water line is
attached.
CAUTION: The water line will
contain some water if the
pump has been in use. If you
are going to detach the water
line from the unit be sure to
keep the end of the water line
elevelated once it is detached
to avoid water spilling. Drain
the remaining water in the
water line if you are preparing
for storage of the unit.
2. Run the remaining water line into the exhaust hose through
the opening in the exhaust hose adapter. This adapter
MUST be installed on the exhaust outlet of the unit. If the
adapter is not installed in this position you will need to adjust
the adapters. Run the excess water line into the cavity of
the exhaust hose.
3. Connect the mist nozzle to the end of the water line. Ensure
the water line is attached securely to the mist nozzle.
4. Attach the mist nozzle to the grated adapter. Make sure the
mist nozzle is directed to mist outside of the window and not
back into the exhaust hose.
NOTE: It is recommended to
attach the misting nozzle in a
vertical position on the grated
adapter.
The unit will now automatically mist any excess water to the
outside. Installing the mist system in the exhaust hose ensures all
of the moisture is pushed completely away from the window.
Avallon Portable Air Conditioner
10
Remote Control Overview
C/F
Button
Function
Power
(Down)
Sets the fan speed. The Automatic,
High, Medium or Low indicator will
appear depending on the mode you set.
Sets the mode. The
Automatic,
Cool, Dehumidify,
Fan and
heat indicator will appear depending on the
mode you set.
Decreases the Temperature, Timer, or
Clock settings.
(Clock)
Used to set the remote control clock
Timer
Used to enable the timer.
C/F
Switches the temperature between
Celsius/Fahrenheit
(Up)
Increases the Temperature Timer, or Clock
settings.
Fan Speed
Mode
Installing the batteries
Powers the unit on or off.
1) Remove the cover on the back of the remote control.
2) Insert the batteries with the (+) and (-) ends pointing in the
correct direction.
3) Slide the cover back on.
CAUTION: Use only AAA batteries. Remove the batteries if the remote control will not be used for
one month or longer. Do not attempt to recharge batteries not designed to be recharged. All
batteries should be replaced at the same time. Do not mix old and new batteries. Do not dispose of
batteries in a fire as they may explode.
11
Remote Control LCD Indicators
Clock Indicator
Transmitter Indicator
Timed Hours
Speed Indicators
Timer Indicator
Mode Indicators
Fahrenheit and
Celsius Indicator
Temperature Setting Indicator
Indicators
Transmitter
Temperature Setting
Appears when the Power or Timer button is
signaling the unit.
Shows the set fan speed between
Automatic, High, Medium and Low.
Shows the set mode between Automatic,
Cooling, Dehumidify, Fan Only, and
Heat.
Shows the set temperature.
Fahrenheit and
Celsius
Shows if the set temperature is in Fahrenheit
or Celsius.
Clock
Timer
Shows the Clock’s time. The remote control
has a 24-Hour clock.
Shows the number of timed hours when the
Timer is enabled.
Shows if the On Timer or Off Timer is enabled.
Mode Indicator
Function
Fan Speed
Mode
Timed Hours
Cooling
The unit will cool, dehumidify or heat (some
models) depending on the ambient
temperature. The mode and fan speed
changes automatically. The front panel lights
will change to reflect the running mode.
The unit will cool. The front panel lights will be
blue.
Dehumidify
The unit will remove moisture from the air. The
front panel lights will be yellow.
Fan Only
The unit will run as a fan and circulate air. The
front panel lights will be green.
Heat
Available on certain models. The unit will
heat. The front panel lights will be red.
Automatic
Avallon Portable Air Conditioner
12
Operating the Remote Control
Power
Use the
Power button to turn the portable air conditioner on and off.
By default when you first use the power button, the unit will begin to
operate in cooling mode and the front panel will be illuminated in blue.
The unit will remember the last used mode/settings if you shut down and
restart.
Auto-Restart: If power to the unit is interrupted, the air conditioner will
restart itself in its last used mode/settings once power is restored. The
compressor will restart after 3 minutes.
Cooling Mode
NOTE: The exhaust hose
must be used in Cooling
mode in order to cool a room.
Dehumidifying Mode
Cooling mode cools and dehumidifies the air. If the ambient temperature
drops below the temperature you selected, the compressor turns off and
the unit functions with the fan only. When the temperature rises above the
temperature you selected, the compressor turns on again. The front panel
lights will be blue. Whether your desired temperature can actually be
reached depends on the ambient conditions. The room temperature
remaining above the set temperature is normal.
To operate the unit in cooling mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button on the remote control.
3) Press the
Mode button until the
cooling indicator is selected.
4) Select the fan speed by using the
Speed button.
5) Set the thermostat by using the
Up and
Down buttons. The
thermostat is adjustable between 64°F - 90°F in one degree increments.
You can switch between Fahrenheit and Celsius by pressing the
button.
During the Dehumidifying mode, the unit will condense water out of the air
and exhaust it through the exhaust hose. The ambient temperature in the
room will probably drop by a few degrees while using the Dehumidifying
mode. The front panel lights will be yellow.
To operate the unit in dehumidifying mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button on the remote control.
3) Press the
Mode button until the dehumidify indicator is
selected.
NOTES: If the room temperature is below 77ºF, the fan will always run on low speed in this mode. If you do
not use the exhaust hose in Dehumidify mode, you must manually drain the water from the unit.
Heat Mode
This mode allows the units to run as a heat pump. The unit must be
vented for it to expel the cold air out the exhaust.
To operate the unit in heat mode:
1) Press the
Mode button until the
heat indicator is selected.
2) Set the thermostat by using the
Up and
Down buttons.
13
Fan Only Mode
NOTE: Fan Only mode does
not require that the exhaust
hose be attached.
Automatic Mode
Fan Only mode is used to circulate the air in your room. No temperature
setting is needed. The front panel lights will be green.
To operate the unit in Fan Only mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button on the remote control.
3) Press the
Mode button until the
Fan Only indicator is selected.
4) Press the
Speed button to select the fan speed. You can choose
between
Automatic, High, Medium and Low.
In Automatic mode, the unit will cool, dehumidify, or heat (certain models)
depending on the ambient temperature. As the temperature in the room
changes, the mode and fan speed will change automatically. The front
panel lights will change depending on the mode.
To operate the unit in Automatic mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button on the remote control.
3) Press the
Mode button until the
Automatic indicator is
selected.
Fan Speed
The
Fan Speed button is used to change the fan speed while in
Cooling and Fan Only modes.
Press the
Automatic,
Fan Speed button to select the fan speed. The
High, Medium or Low indicator can be selected.
Note: You will not be able to change the fan speed if the unit is in
Automatic or Dehumidify mode.
Clock
TIP: Use the Chart below:
12-Hour
24-Hour
1:00 PM
13:00
2:00 PM
14:00
3:00 PM
15:00
4:00 PM
16:00
5:00 PM
17:00
6:00 PM
18:00
7:00 PM
19:00
8:00 PM
20:00
9:00 PM
21:00
10:00 PM
22:00
11:00 PM
23:00
12:00 AM
00:00
Avallon Portable Air Conditioner
The
Clock button is used to set the Clock.
To set the Clock:
1) Press and hold the
Clock button until the Clock indicator starts
blinking.
2) Set the time by using the
Up and
Down buttons. Holding
down the buttons longer than 1 second will change the time in fast mode.
The clock is a 24-Hour clock so if it is 6:00 PM you would set the time to
be 18:00.
3) To save your settings press and hold the
Clock button until the
Clock indicator stops blinking.
14
Timer
The timer can be used to either turn the unit on or off after a number of
elapsed hours. The timer is adjustable between 1-24 hours in one hour
increments.
How to set the unit to automatically turn on:
1) Press the
Timer button while the unit and remote are powered
off. The On Timer [
] indicator will be selected and the timed hour
indicator will be blinking.
2) Use the
Up and
Down buttons to set the number of hours
you want to pass before the unit turns on.
3) Press the
Timer button again to set the timer. The timed hour
indicator will stop blinking. After the selected time passes, the unit will
automatically turn on.
NOTE: To cancel the timer,
press
Power button or
set it at “00”.
How to set the unit to automatically turn off:
1) Press the
Timer button while the unit and remote are powered
on. The Off Timer [
] indicator will be selected and the timed hour
indicator will be blinking.
2) Use the
Up and
Down buttons to set the number of hours.
3) Press the
Timer button again to set the timer. The timed hour
indicator will stop blinking. The unit will automatically turn off after the
selected time elapses.
Front Panel Lights and Controls
Front Panel Lights
Your portable air conditioner has a front panel that lights up different
colors depending on the mode it is running.
Cooling mode will display a blue light.
Dehumidify mode will display a yellow light.
Fan mode will display a green light.
Heating mode (on certain models) will display a red light.
Automatic mode will display the color of the current mode.
If the unit flashes a red light and the unit stops cooling, this indicates that
the internal water reservoir is full. Place a pan under the unit, and remove
the drain plug to drain the unit.
If the lights flash from left to right and the unit does not work, contact
customer service.
Front Panel Controls
The front panel has an emergency power switch. The power switch
can be used when the unit needs to be shut off or turned on without
the remote control.
You can turn off the front panel lights by hitting the Lamp Off switch.
15
Energy Saving Guide
Read and follow the guide below to get the best performance and
efficiency from your portable air conditioner:
 Do not cover the air outlet (exhaust) while in use.
 Do not place the unit in front of curtains or drapes- to ensure
they do not obstruct the air intake.
 Minimize the length of the exhaust hose.
 Make sure the exhaust hose is as straight as possible and avoid
kinks or bends.
 Keep curtains, blinds or drapes closed during the sunniest part
of the day.
 Use the timer to operate the unit before it is needed. For
example, set the timer to turn on the unit in cooling mode for 3
or more hours to cool the room before you arrive. You may want
to operate the unit all day if you live in a warmer climate.
 Minimize the heat sources (direct sunlight, computers, servers,
people, etc.) in the room.
 Close all windows and doors.
 Use the unit in a contained room. For example, a room with four
walls and a ceiling, instead of a partitioned studio, or
warehouse.
 Make sure the unit is on a level surface.
 Minimize the amount of humidity in the room. For example, run
the unit as a dehumidifier.
 To prolong the compressor's life, please wait at least 3 minutes
before turning the unit back on after shutting it off.
 Inspect and keep the pre-filters clean by cleaning regularly.
 Perform routine maintenance.
Avallon Portable Air Conditioner
16
Maintenance
Clean the air conditioner and filters regularly to maximize
performance and efficiency, and prolong the unit’s life. Be sure to
always unplug the air conditioner from the power outlet before
cleaning.
Cleaning the unit
Use a soft dry cloth to wipe the body clean. If necessary, use
lukewarm water to dampen a cloth to clean the unit.
Use a soft bristle brush to clean between the vents.
Carefully use a vacuum cleaner to clean the condenser coils
Never use abrasive chemicals, volatile substances, gasoline,
detergents, chemically treated cloths, or other cleaning solvents
that may damage the cabinet exterior.
Never spray water directly on the unit.
Cleaning the pre-filter
To clean the pre-filter, follow the steps below:
1) Power off the unit and remove the pre-filter.
2) Use a vacuum cleaner or tap the filter lightly to remove loose
dust and dirt, then rinse thoroughly under lukewarm running water
(below 104°F). You may use a mild soap and water solution if
needed. Allow the pre-filter to air dry in a cool and shaded place.
Dry thoroughly before reinstalling.
Clean the pre-filter periodically. If the unit is used in a dusty
environment you may need to clean it on a weekly basis.
Warning: Never operate the unit without the filter.
Preparation for Storage
If you are not going to be using the unit for an extended period of
time, follow the instructions below before storing your unit:
1) Drain all the water from the unit’s reservoir. Operate the unit in
fan mode for a few hours to thoroughly dry any moisture left on the
coils inside the unit.
2) Power off the unit, and clean or change the filter.
3) Unplug and carefully wind the power cord.
4) Remove the exhaust hose and duct connectors and keep them
in a safe place.
17
Troubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue
My air conditioner is
not functioning at all
Possible Cause
Unit is not receiving
power
LCDI power cord is
tripped
Insufficient power
Water reservoir is full
Control panel is
disconnected
My remote control
does not work and the
indicator symbols on
the remote do not
appear
My air conditioner is
making a loud noise
My air conditioner is
making a continuous
metallic knocking or
pinging sound
Batteries not installed
Bad batteries
Batteries installed
incorrectly
A defective remote
control
The unit is not level.
A foreign object has
jammed the fan.
The floor below the
unit is uneven
Unit may have been
shipped on its side
Damaged compressor
Avallon Portable Air Conditioner
My air conditioner is
leaking
Drain plug is removed
Cracked base pan
My air conditioner runs
for a little while and
then it trips the power
cord or the circuit
breaker
The front control panel
lights blink red
The air conditioner
may be plugged into
an outlet that can not
supply the correct
amount of current
Your water reservoir is
full.
Solution
Make sure the unit is
plugged in
Press the Reset button
on the LCDI cord
Move the unit to
another outlet. Check
your circuit breaker.
(Refer to the rating
label on the back of
the unit to determine
the Amperage draw)
Drain the unit and
restart
If no indicator lights
turn on, contact
customer service
Install new batteries
Replace the batteries
Reinstall the batteries
correctly
Contact customer
service
Make sure the unit is
on a level surface
Remove the object
from the fan
Move the unit to a
level surface
Shut off the unit. Let
the unit sit on a level
surface for at least 24
hours and restart.
Contact customer
service
Attach the drain plug
Contact customer
service
Contact an electrician
if the unit works in a
different room or circuit
Drain your unit.
18
Troubleshooting continued
Issue
Possible Cause
My air conditioner is
not cooling at all
Unit is not operating in
cooling mode
NOTE: If the ambient
temperature is above 90°F
the unit may not blow cold
air.
My air conditioner
blows cold air, but
does not lower the
room temperature
TIP: Run the unit before it is
needed. For example, run
the unit in the morning
before the area gets hot,
and continue to run the unit
all day long in order to
maintain a low temperature.
19
Solution
Set the unit to be in
cooling mode, and
lower the set
temperature (pg. 12)
The compressor is not The compressor may
on
take up to 3 minutes to
turn on, or longer if it is
too warm
The ambient
Lower the room
temperature is too high temperature to be
below 90°F degrees
The filter may be dusty Clean the filter.
or blocked
(pg. 16)
Blocked exhaust port
Remove any
obstructions in the
exhaust hose and port
The unit is not vented
The unit must be
vented. (pg. 4)
The area of the room
Minimize the size of
is too large
the area to be cooled,
i.e. adding a drop
ceiling. Use more than
one unit to cool the
area, or use a larger
unit
Open windows and
Close any open doors
doors
and windows
Too many heat
Remove or shut off
sources
additional heat
sources such as radio
equipment, servers,
etc.
The room/garage may Properly insulate the
be inadequately
room to be cooled, i.e.
insulated
using fiberglass
The ambient
The unit may not work
temperature is too high if the room
temperature is above
90°F
Direct sunlight is
Close curtains or pull
heating the room
down blinds, and
minimize the direct
sunlight into the room
The filter may be dusty Clean the filter and
or blocked
replace it if needed
Dirty condenser coils
Carefully vacuum the
coils clean
Obstructed air intake
Remove anything
or exhaust ports
blocking the ports
Specifications
Avallon Portable Air Conditioner
Description of product
Portable Air Conditioner
Model
APAC120S
Voltage/Frequency
115V/60Hz
Input Power
1200W
Current
10.8A
Color
Silver and Grey
Coolant
R410A
Timer
24 Hour
Dimensions
HxWxD
29.2” x 17.2” x 15.1”
Weight
68 lbs
20
Product Warranty
Warranty Period
Avallon will be responsible for:
Consumer will be responsible for:
1st year
All costs for repairing or replacing parts and/or unit which proves to
be defective. All transportation costs in the first 90 days.
All transportation costs after 90 days.
Limited 2nd-5th year
(compressor only)
Repairing or replacing any compressor which proves to be
defective. (Labor not included)
Labor and all transportation costs.
This product is warranted by Avallon and is subject to any conditions set forth as follows:
WHAT IS COVERED:
One Year Parts and Labor: For one year from the date of original
retail purchase, Avallon will repair or replace any part free of charge
including labor that fails due to a defect in materials or workmanship.
Avallon will be responsible for all transportation costs for the first 90
days from original purchase date, after 90 days the consumer will be
responsible. Labor will be performed free of charge at an authorized
Avallon repair facility and will supply new, rebuilt, or refurbished parts
free of charge. Avallon may request a defective part be returned in
exchange for the replacement part. After the 12 month period,
Avallon will no longer be responsible for labor charges incurred or
replacement parts. All defective products and parts covered by this
warranty will be repaired or replaced on a mail-in basis to an Avallon
authorized repair facility.
Five Year Limited Warranty (Compressor– Labor Not Included): In the
second through fifth year from the date of original retail purchase,
Avallon will replace the compressor free of charge. The consumer will
be responsible for all transportation and labor costs. Avallon will supply a new, rebuilt, or refurbished compressor and may request for the
defective compressor to be returned in exchange. This limited 5-Year
warranty is for the compressor only and does not include labor.
All warranties apply to the original purchaser only, and only covers
defects in workmanship experienced during operation of the product
under normal service, maintenance, and usage conditions. This warranty applies to the purchase and use of this product in residential
settings within the United States of America. All products and parts
replaced by Avallon under warranty service become the property of
Avallon. All defective products and parts covered by this warranty
will be repaired or replaced on a mail-in basis to an Avallon authorized repair facility.
Exceptions: Commercial or Rental Use Warranty: 90 days labor and
parts from date of original purchase. No other warranty applies.
WHAT IS NOT COVERED- The following limitations apply to the
coverage of this warranty. This warranty does not cover:
Labor charges for installation, setup or training to use the
product. Shipping damage, and any damage caused by
improper packaging for shipment to an authorized service
center, and any damaged caused by improper voltage or
any other misuse, including abnormal service, handling, or
usage. Cosmetic damage such as scratches and dents. Normal wear and tear on parts or replacement of parts designed
to be replaced, e.g. filters, cartridges, batteries. Service trips
to deliver, pick-up, or repair, install the product, or to instruct
in proper usage of the product. Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses contrary to instructions provided in
the owner’s manual, accidents, acts of God, vermin, fire,
flood, improper installation, unauthorized service, maintenance negligence, unauthorized installation or modification,
or commercial use. Labor, service transportation, and shipping charges for the removal and replacement of defective
parts, beyond the initial 12 month period. Products that have
been modified to perform outside of specifications without
the prior written permission of Avallon. Products lost in shipment, or theft. Products sold AS IS or from an unauthorized
reseller. Products that have had their serial numbers removed,
defaced, or with serial numbers that have been invalidated.
Damage from other than normal household use. Replacement or repair of household fuses, circuit breakers, wiring or
plumbing. Damage to personal property from use of product.
Damage from service other than from an authorized Avallonrepair facility. Hoses, knobs, lint trays and all attachments,
accessories and disposable parts. Any service charges not
specifically identified as normal such as normal service area
or hours. Any special or consequential damages arising out of
the use of the product.
OBTAINING WARRANTY SERVICE: If you believe your product is defective, contact Avallon Customer Support for troubleshooting assistance and warranty service at www.avallon.com or call 1-866-471-7427. Before contacting Customer Support you are required to have
your model number, serial number and proof of purchase available upon request. Once an Avallon authorized representative has confirmed that your product is defective and eligible for warranty service, the product must be returned to an Avallon authorized repair
facility. Avallon is not responsible for damage resulting from shipper mishandling or improper packaging. Do not return a defective product to the place of purchase. Products received without a return authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY
PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT,
TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
Service questions? Call Avallon at 1-866-471-7427.
For sales inquiries, contact Sylvane at 1-800-934-9194
AVALLON GLOBAL, LLC
3736 Bee Cave Rd.
STE 1 #188
West Lake Hills, TX 78746
Toll Free: 1-866-471-7427
Web: http://www.avallon.com
E-mail: [email protected]
Product contents and specifications may change without notice.
Copyright © 2013 Avallon Gobal, LLC