Epson | TM-H6000 II | User`s manual | Epson TM-H6000 II User`s manual Page 1 Friday, November 15, 2002
10:54 AM
User’s Manual / Bedienungsanleitung
Gebruikershandleiding / Manuel d’utilisation
Manual do utilizador / Manual del usuario
Manuale dell’utente
401033605 Page 2 Friday, November 15, 2002
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Labels / Etiketten /Etiketten/ Étiquettes / Etiquetas /
Etiquetas / Etichette Page 1 Friday, November 15, 2002
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information
contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use
of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 1999-2001 by Seiko Epson Corporation, Nagano, Japan.
EMC and Safety Standards Applied
Product Name: TM-H6000/TM-H6000P
Model Name: M147A
The following standards are applied only to the printers
that are so labeled. (EMC is tested using the EPSON
PS-170 power supply.)
CE marking
Safety: EN 60950
North America: EMI:
FCC/ICES-003 Class A
Safety: UL 1950/CSA C22.2 No. 950
EMC: AS/NZS 3548 Class B
The connection of a non-shielded printer interface cable
to this printer will invalidate the EMC standards of this
You are cautioned that changes or modifications not
expressly approved by SEIKO EPSON Corporation
could void your authority to operate the equipment.
CE Marking
FCC Compliance Statement
For American Users
This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the
user will be required to correct the interference at his
own expense.
This Class A digital apparatus complies with Canadian
The printer conforms to the following Directives and
Directive 89/336/EEC EN 55022 Class B
EN 55024
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11
Directive 90/384/EEC EN 45501
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Safety Precautions
This section presents important information intended to ensure
safe and effective use of this product. Read this section carefully,
and store it in an accessible location.
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately
unplug the equipment, and contact your dealer or a SEIKO EPSON
service center for advice.
Never attempt to repair this product yourself. Improper repair work can
be dangerous.
Never disassemble or modify this product. Tampering with this product
may result in injury or fire.
Be sure to use the specified power source. Connection to an improper
power source may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a SEIKO EPSON service
center for advice. Continued usage may lead to fire.
Do not connect cables in ways other than those mentioned in this
manual. Different connections may cause equipment damage and
Be sure to set this equipment on a firm, stable, horizontal surface.
Product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean
on this product. Equipment may fall or collapse, causing breakage and
possible injury.
To ensure safety, unplug this product before leaving it unused for an
extended period.
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Do not connect a telephone line to the drawer kick-out connector or
the display module connector; otherwise the printer and the telephone
line may be damaged.
Thermal head and paper feed motor for the thermal section are hot.
drawer kick-out
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Installing the Paper Roll
Do not use paper rolls that have the paper glued or taped to the core
because they might cause a paper jam.
To prevent paper jams, make sure that nothing obstructs paper coming
out of the paper exit, and do not pull the paper out of the printer.
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Installing the Ribbon
Use the EPSON ERC-32. The use of any ribbon cassettes other than
those approved by EPSON may damage the printer and will void
the warranty.
1. Turn on the printer. Turn the knob on the ribbon cartridge.
Open the front cover of the printer, and insert the new ribbon.
2. Turn the knob 2 or 3 times, and check the ribbon position.
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Inserting Slip Paper
Error light on or blinking.
Make sure that the printer cover is properly closed.
Turn off the printer, and check for a paper jam.
The autocutter is jammed or the paper roll cover will not open.
1. Turn off the printer, and open the unit cover.
2. Then turn the knob until you see a pin in the opening.
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Cleaning the Print Head
After printing, the print head can be very hot. Be careful not to touch it.
Also, let it cool before you clean it. Do not damage the print head by
touching it with your fingers or any hard object.
Open the paper roll cover, and clean the thermal element (the green
part) of the print head with a cotton swab moistened with an
alcohol solvent (ethanol, methanol, or IPA).
Clean the thermal head periodically (generally every 3 months) to
maintain receipt print quality.
MICR and Endorsement Printing
(Factory-installed options)
Reading MICR Characters On Personal Checks
Do not insert checks with staples in them. This may cause paper jams,
MICR reading errors, and damage to the MICR head.
Be sure the checks are flat, without curls, folds, or wrinkles.
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1. Wait until the SLIP light blinks. Then insert the check face up,
with the right side of the check against the right side of the
paper guide as far as it will go. Be sure that the MICR
characters are on the right.
on this side
face up
2. The printer will detect the check and start drawing it in. When
the printer starts drawing it in, let go of the check immediately.
When the printer ejects the check and the SLIP light starts
blinking again, remove the check by pulling it straight up; do
not pull it at an angle.
Cleaning the MICR Mechanism
Approximately every 12 months, clean the MICR head with a
moistened cleaning sheet.
Use the following or an equivalent commercially available cleaning
Be sure not to use an adhesive cleaning sheet.
Follow the steps below:
1. Load a paper roll in the printer, turn off the power, then open
the paper roll cover and turn the power back on while holding
down the RELEASE button.
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2. Press the RELEASE button 7 times; then close the paper roll
cover. The printer prints the following message on receipt
paper, and the SLIP light flashes.
3. Insert the cleaning sheet like a standard check.
Be sure that the sheet is inserted with the correct side up and that it is
inserted in the correct direction.
Use a cleaning sheet only one time; then discard it.
4. When the sheet is ejected, press the RELEASE button, and
remove the sheet from the printer.
Notes on using the MICR reader
Do not install the printer near any magnetic fields. Be especially
careful where you install your display device, and be sure to check
the recognition rate of the MICR reader with the display device in
Make sure that the printer is not subjected to any impact or
vibration when it is performing a MICR reading.
Endorsement Printing
If your printer has the optional endorsement printing mechanism,
install the endorsement ribbon following the steps below:
Use the EPSON ERC-41. The use of any ribbon cassettes other than
those approved by EPSON may damage the printer and will void
the warranty.
Be sure to turn on the power before installing a ribbon cassette.
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1. Turn the ribbon cassette knob. Then open the unit cover. Inside
the printer, push the levers backward to open the unit.
Do not open the unit
during printing.
2. Insert the ribbon into the printer in the position shown, and
turn the knob again to seat the ribbon. Then close the printer.
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EPSON Ecology Label
This product is in compliance with the EPSON ecology label
requirements. Please see the following link for detailed information
on label criteria. (
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TM-H6000 Specifications
Print method:
Receipt: Thermal line
Slip: 9-pin serial impact dot matrix
Endorsement: 8-pin shuttle impact dot matrix
Print font:
Receipt: 9 × 17 / 12 × 24
Slip: 5 × 9 / 7 × 9
Endorsement: 5 × 7
Receipt: 56 / 42
Slip: 60 / 45
Endorsement: 40
Character size:
(W × H)
Character sets:
95 alphanumeric, 37 international characters
128 × 11 (slip: 12) pages extended graphic characters
Print speed:
Receipt: 47, Slip: 5.14, Endorsement: 1.9 (lines per second)
Paper dimensions:
Receipt: Thermal roll paper 79.5 ± 0.5 × 83 mm {3.1 ± 0.02 × 3.3"}
Slip/endorsement: 68 ~ 230 × 68 ~ 297 mm {2.7 ~ 9.1 × 2.7 ~ 11.7"}
(W × L)
Paper thickness:
Slip (single-ply): 0.09 ~ 0.2 mm {0.0035 ~ 0.0079"}
Endorsement: 0.09 ~ 0.2 mm {0.0035 ~ 0.0079"}
Thermal paper type:
Specified: NTP080-80
Nakagawa Mfg. (Europe) GmbH, Nakagawa Mfg. (U.S.A.) Inc.
Original: TF50KS-E
Nippon Paper Industries Co., Ltd.
Copy capability:
Receipt/Endorsement: Single-ply
Slip: 1 original + 3 copies
Inked ribbon:
Slip: ERC-32(P), Endorsement: ERC-41(P)
Ribbon life:
Slip: 6 million characters, Endorsement: 1 million characters
Interface (compatible):
RS-232C / Bi-directional parallel / RS-485 (dealer option)
Data buffer:
Selectable for 45 bytes or 4 KB using DIP switch
D.K.D. function:
2 drives
Power supply:
+24 VDC ± 10% (Option: PS-170)
Current consumption:
Slip: Approximately 1.7 A (mean)
Receipt: Approximately 1.8 A (mean)
Operating: 5 to 45°C {41 to 113°F}
Storage: −10 to 50°C {14 to 122°F}
10 to 90% without condensation
Receipt: MTBF: 360,000 hours, MCBF: 52 million lines
Slip: MTBF: 180,000 hours, MCBF: 18 million lines
Overall dimensions:
185 × 186 × 298 mm {7.28 × 7.32 × 11.73"} (H × W × D)
Weight (mass):
Approximately 5.8 kg {12.8 lb}
0.99 × 2.40 mm {0.04 × 0.09"}
1.41 × 3.39 mm {0.06 × 0.13"}
1.56 × 3.1 mm {0.06 × 0.12"}
1.24 × 3.1 mm {0.05 × 0.12"}
Endorsement: 1.1 × 2.42 mm {0.04 × 0.10"}
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