Operating Guide
HD 60J
Manuel de l’utilisateur
Avec gros boutons
Copyright © 2008 Serene Innovations, Inc. All rights reserved.
Package Contents
Your package includes all the items as shown here. If there
is anything missing, please contact our Customer Care
Department immediately.
Connect your phone as shown. When
finished, lift handset to test. If you hear a
dial tone, your telephone is ready. If not,
check all connections again.
Feature Identification
1. Handset hook (for wall mounting use only)
2. One-touch memory dialing buttons
3. Hold (press to put call on hold and to mute the handset, lift the
handset or a quick press of the hook switch releases the Hold)
4. Prog (press to program number into memory)
5. Flash (press to switch between current call and the call waiting)
6. Memory (this button provides access to ten (10) two-touch
memories; to access a two-touch memory, press Memory and
then a number key on the keypad
7. Redial (press to redial the last dialed number)
8. Audio output jack (for connection to neck-loop and other assistive
listening device)
9. Ringer Tone (to select a ring tone to suit your hearing)
10. Ringer Volume (to select a ringing volume level to suit your hearing)
11. Tone/Pulse (This slide switch selects tone dialing or pulse dialing.
Tone dialing is faster).
12. Amplify (press to turn on/off the powerful handset amplifier
13. Tone (to enhance speech clarity; move it until you hear the
best incoming speech clarity while on the phone. Positions 1
thru 4 enhance low, mid, mid-high, and high tone part of the
speech respectively)
14. Volume (to adjust the volume of the handset).
15. Low Battery indicator (replace batteries if this indicator in lit)
16. Call-on-hold visual indicator.
17. Amplifier Auto On/Off (On: the amplifier will come on
automatically and return to the previous level setting every
time you lift the handset. Off: the amplifier will not come on
automatically; you must press Amplify to turn on the amplifier).
18. Battery compartment (install 4 AA batteries as back-up power
to operate all the functions of the telephone during power
outage. If no battery is installed, the phone will only function
as an ordinary telephone (without amplification/tone control
functions) when there is a power outage.
Amplifying Incoming Sounds Automatically
1. Slide the Amplifier Auto On/OFF switch on the underside to
the On position.
2. While on the phone, adjust the Volume switch to reach a
comfortable sound level.
3. Adjust the Tone switch until you can hear the incoming voice
clearly. This needs to be done the first time you use the
phone only and you can leave this setting for all future calls.
4. The telephone will return to the same amplifier setting
automatically every time you use the phone.
5. To turn off the amplifier (for the non hard-of-hearing user), just
press the Amplify button. To return to the previous setting, press
the Amplify again.
Amplifying Incoming Sounds Manually
1. When you are on the phone, press the Amplify button to turn on the amplifier (it will
light up)
2. Adjust the Volume switch to reach a comfortable sound level.
3. Adjust the Tone switch until you can hear the incoming voice clearly. This needs to
be done the first time you use the phone only and you can leave this setting for all
future calls.
Programming Number for One-Touch Memory Dialing
1. Lift the handset, press PROG.
2. Dial the phone number you wish to save (maximum of 15 digits).
3. Press PROG again.
4. Press the memory button you wish to store the phone number,
then hang up the phone.
5. To dial, lift the handset and press the appropriate memory button.
Programming number for two-touch memory dialing
1. Lift the handset, press PROG.
2. Dial the phone number you wish to save (maximum of 15 digits)
3. Press “Memory” and then a “number key” where you wish to
store the phone number, then hang up the phone.
4. To dial, lift the handset, press “Memory” and then the
corresponding “number key” to dial out the phone number.
Wall Mounting
1. Slide out the handset hook,
turn it upside down and
reinsert. This hook keeps the
handset in place when wall
2. Fit the wall mount bracket into
the base of the phone.
3. Connect the short phone cord.
Align and put the mounting
holes over the heads of the wall
plate screws (make sure the
screw head protrude enough,
if not, use a screw driver to
adjust) and slide the phone
downward slightly to lock the
phone in place.
Automatic off-hook alert feature
HD-60J comes with a unique alerting feature which alerts the user when any phone has been left off-hook for too long. This
condition blocks new calls from coming in or going out. HD phone detects the warning signal on the phone line and alerts
the user to take action. It alerts the user with special loud rings and bright flashes. User should check and make sure that all
handsets are properly placed on the cradle.
Important safety Instructions
WARNING – When using telephone equipment or electric appliances, basic precautions should always be followed to reduce the risk
of fire, electrical shock and injury to persons, including the following:
1. Read all the instructions before using the appliance.
2. To reduce the risk of injury, close supervision is
necessary when an appliance is used near children.
3. Do not contact moving parts or any exposed metal
4. Only use attachments recommended or sold by the
5. Do not use outdoors. Do not use near water, for
example, near a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming
8. Unplug from outlet when not in use and before servicing or
9. Do not operate any appliance with a damaged cord or plug, or
after the appliance malfunctions or is dropped or damaged in
any manner. Return appliance to the nearest authorized service
facility for examination, repair, or electrical or mechanical
10. Use only the power cord and batteries indicated in the manual.
Do not dispose of batteries in fire. They may explode. Check
local codes for possible special disposal instructions.
11. Plug any power adapter to the socket-outlet that near the
equipment and should be easily accessible.
6. To disconnect, turn all controls to the off position,
12. Avoid using any telephone product during an electrical storm.
7. Do not unplug by pulling on cord. To unplug, grasp
13. Do not use the telephone to report a gas leak in the vicinity of
then remove plug from outlet.
the plug, not the cord.
There may be a remote risk of electric shock from lightning.
the leak.
If you encounter any difficulties, please check the following before calling our Customer Care Department for assistance.
The phone does not ring or rings very soft when there is an incoming call
Check and make sure the ringer volume switch on the side of the phone is set to HI or MED. If this switch is set to LO,
the phone rings very soft.
No Dial Tone
Check and make sure all the phone cords are connected properly and securely.
Make sure the phone wall outlet is working properly by trying the phone with another phone wall outlet.
If there is still no dial tone, there may be a problem with your phone line and you need to contact your telephone
If there is dial tone on another telephone in your house, there may be a problem with this phone and contact our
Customer Care Department for assistance.
Warranty Service Information
FCC Compliance
Your HD Phone comes with one-year
limited warranty. We warrant during
this warranty period, from the date of
purchase, to the original consumer,
the HD Phone to be free from defects
in materials and workmanship under
intended home use. In the event that HD
Phone fails to function properly within one
year of original purchase due to defects
in materials or workmanship, return
the unit (freight prepaid) with proof of
purchase (sales receipt or packing slip,
no exceptions) to Serene Innovations.
Serene Innovations will either repair or
replace the unit (with a refurbished unit
or unit of equal condition) and return it to
you (using UPS/USPS ground shipping)
at no cost to you if the unit is returned
within 30 days of purchase. If the unit is
returned after 30days of purchase but
within the warranty period, there will be
a warranty handling charge of $9.95 for
each return.
This equipment complies with Part 68 of
the FCC Rules. On the equipment is a label
that contains, among other information,
the FCC registration number and ringer
equivalence number (REN) for this equipment.
If requested; this information must be
provided to your telephone company.
This warranty does not apply to any
product that has been accidentally
damaged, abused, misused or negligent,
used on electrical frequency or voltage
other than marked on product and/or
described in manual. Defects or errors
caused by unauthorized alterations,
repairs, and/or tampering are also not
covered by this warranty.
This Warranty gives you specific legal
rights, and you may also have other legal
rights that vary from states to states.
If a defect covered by this warranty
should occur, promptly contact a
Customer Care Representative by phone
or log onto www.sereneinnovations.com
to obtain a Return Authorization Number
(RAN) and shipping instructions before
shipping the product to us. Any shipment
without a RAN will not be accepted and
will be returned to you at your expense.
Any authorized returned product must be
accompanied with proof of purchase and
a brief explanation of the problem.
For out of warranty repaired and service,
please contact our Customer Care
Department for directions.
This equipment uses the following
Universal Service Order Codes (“USOC”)
jacks: RJ-11. Connection to the telephone
network should be made by using standard
modular telephone jack type RJ11.
The REN is useful to determine the quantity of
devices you may connect to your telephone
line and still have all of those devices ring
when your telephone number is called. In
most, but not all areas, the sum of the RENs
of all devices connected to one line should not
exceed five (5.0). To be certain of the number
of devices you may connect to your line, as
determined by the REN, you should contact
your local telephone company to determine
the maximum REN for your calling area.
FCC Compliance Continued
If your telephone equipment causes harm to the
telephone network, the telephone company may
discontinue your service temporarily. If possible,
they will notify you in advance. But if advance
notice is not practical, you will be notified as
soon as possible. You will be informed of
your right to file a complaint with the FCC.
warranty information, please contact Serene
Innovations, Inc. at 562- 407 5400. Please
note that the telephone company may ask
that you disconnect this equipment from
the telephone network until the problem
has been corrected or until you’re sure that
the equipment is not malfunctioning.
Your telephone company may make
changes in its facilities, equipment,
operations or procedures that could affect
the proper functioning of your equipment.
If they do, you will be notified in advance
to give you an opportunity to maintain
uninterrupted telephone service.
There are no user serviceable
parts in this equipment.
In the event this equipment should fail to
operate properly, disconnect the unit from
the telephone line. Try using another FCC
approved telephone in the same telephone
jack. If the trouble persists, call the
telephone company repair service bureau.
If the trouble does not persist and appears
to be with this unit, disconnect the unit from
the telephone line and discontinue use of
the unit until it is repaired. For repair or
This equipment may not be used on
coin service provided by the telephone
company. Connection to party lines
is subject to state tariffs. Contact the
state public utility commission, public
service commission for information.
If your home has specialty wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible.
This device complies with Part 15 of
FCC Rules. Operation is subject to
the following two conditions:
1.This device may not cause
harmful interference, and
2. This device must accept any interference
received, including interference that
may cause undesired operation.
Operating Environment for Home or Office Use
Notice: This equipment has been tested and
found to comply with the limits of a Class
B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation, if this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user
is encouraged to try to correct the interference
by one or more of the following measures:
Requirements document(s). The Department
does not guarantee the equipment will
operate to the user’s satisfaction.
The Class B digital apparatus meets all
requirements of the Canadian InterferenceCausing Equipment Regulation.
• Reorient or relocate the receiving antenna.
Before installing this equipment, users should
ensure that it is permissible to be connected
to the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection.
The customer should be aware that compliance
with the above conditions may not prevent
degradation of service in some situations.
Cet appareil numberique de la Class B
respecte toures les exigencies du Reglement
sur le materiel brouilleur du Canada.
• Increase the separation between
the equipment and receiver.
• Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Modification: Any modification not
expressly approved by the manufacturer
of this device could void the user’s
authority to operate the device.
NOTICE: The Industry Canada label identifies
certified equipment. This certification means
that the equipment meets telecommunications
network protective, operational and
safety requirements as prescribed in the
appropriate Terminal Equipment Technical
Repairs to certified equipment should be
coordinated by a representative designated
by the supplier. Any repairs or alterations
made by the user to this equipment, or
equipment malfunctions, may give the
telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal
metallic water pipe system, if present, are
connected together. This precaution may
be particularly important in rural areas.
Caution: Users should not attempt to make
such connections themselves, but should
contact the appropriate electric inspections
authority, or electrician, as appropriate. The
REN for this amplified telephone as stated
on the IC regulatory label located on the
bottom of the product is REN # 0.9B
NOTICE: The Ringer Equivalence Number
(REN) assigned to each terminal device
provides an indication of the maximum number
of terminals allowed to be connected to a
telephone interface. The termination on an
interface may consist of any combination of
devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers
of all the devices does not exceed 5.
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