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SNE2000G-P and SNE2000G-S Network
Extenders
Installation Instructions
Document Number SNE2-A2-ZN13-10
December 2005
Contents
SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 1
2
End User License Agreement
Do not install this Software unless you agree to these provisions.
Return the Software promptly for a refund if you do not agree.
License. Zhone Technologies, Inc. and/or an affiliate ("Zhone") hereby grants you
("User")—either an individual or a single business entity—the non-exclusive right to install, access, run, or inter. act with ("Use") one copy of the enclosed software (which may have been, or may be, provided on media, as part of a hardware platform, through download, or otherwise) and associated documentation ("Software") on the first computer system on which User installs the Software ("System") solely for internal business purposes (including, without limitation, providing products and services to User's customers) and subject to the restrictions below).
Zhone may, in its sole discretion, make available future updates or upgrades to the Software each of which is also Software subject hereto. Title to and all patent rights, copyrights and other intellectual property rights in the Software are retained by Zhone and its direct and indirect suppliers and licensors ("Licensors").
Restrictions. The Software may not be (a) Used on or from any system other than the System; (b)
Used with more than any maximum number of subscribers stated in the documentation accompanying the Software; (c) Used so as to circumvent any technological measure included therein or provided by Zhone from time to time to control access to or limit use of the Software;
(d) sublicensed, rented, leased or lent to third parties; (e) imported or exported into any jurisdiction except in compliance with all applicable laws of the United States and such jurisdiction; (f) transferred to a third party unless (A) User transfers the original and all surviving copies to a third party who has agreed in writing to be bound hereby and (B) such third party pays to Zhone such reasonable additional fee as Zhone may impose from time to time with respect to such transfer; or (g) made available to third parties as part of any time-sharing or service bureau arrangement. User shall not have the right to use the Software or any portion thereof for a use other than that contemplated by its documentation. User will not copy all or any part of the
Software or attempt, or encourage or permit any third party, to modify, adapt, make derivative works from, reverse engineer, reverse compile, disassemble or decompile the Software or any portion thereof except and only to the extent that such activity is expressly permitted by law notwithstanding this limitation. Violation of any of the foregoing shall be deemed a material breach hereof. User may make a reasonable number of copies solely for archival or disaster recovery and subject to the restrictions imposed by copyright law, but may not modify or otherwise copy the Software. User agrees to reproduce product identification, copyright and other proprietary notices of Zhone and Licensors on all copies. User's rights are only as expressly stated herein. Zhone may immediately terminate your rights if you violate the provisions hereof.
Limited Warranty. Zhone warrants that the media containing the Software is free from defects in material and workmanship for ninety (90) days following your purchase of the Software. You may provide written notice of such defect (addressed to Zhone Technologies, Inc., Attention:
Customer Service, 7001 Oakport Street @ Zhone Way, Oakland, CA 94621) no later than ten
(10) days following expiration of such period and, as your sole and exclusive remedy, Zhone will provide replacement media. NEITHER ZHONE NOR ITS LICENSORS MAKE ANY OTHER
WARRANTY, EXPRESS, IMPLIED OR STATUTORY. ZHONE AND ITS LICENSORS
DISCLAIM ALL WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE,
SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
MERCHANTABILITY AND NON-INFRINGEMENT. Some states or other jurisdictions do not allow the exclusion of implied warranties on limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from one state or jurisdiction to another.
Limit of Liability. In case of any claim hereunder or related to the Software, neither Zhone nor its
Licensors shall be liable for direct damages exceeding the price paid by User for the Software or for special, incidental, consequential or indirect damages, even if advised in advance of the potential thereof.
U.S. Government Users. The Software is a "commercial item" as defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Under 48 C.F.R. 12.212 and 48
C.F.R. 227.7202-1 to 227.7202-4, U.S. Government Users acquire the Software only with the rights set forth therein.
Third Party Licensors. This Zhone End User License Agreement may be accompanied by differing or additional provisions applicable to portions of the Software provided by one or more
Licensors ("Licensor Provisions"). User acknowledges and agrees that its Use of such portions of the Software is subject to the Licensor Provisions.
Product Documentation Online
Complete documentation for Zhone products is available at www.zhone.com.
SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 3
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Introduction
Ethernet in the First Mile (EFM) refers to the use of Ethernet starting at the customer premises in subscriber access networks. The family of EFM-based Network Extenders provide an extremely flexible and easy to use solution for providing Ethernet based services to subscribers throughout the service provider’s network.
SNE2000G provider and subscriber units can be used in a back to back deployment to provide a point to point configuration. This allows broadband service providers to deploy single DSL lines economically when required for low density geographical areas or during start-up mode. In addition, the subscriber units terminate SHDSL lines from the IP DSLAM family of access multiplexers, including the 12000 and 4000 Broadband Loop Carriers (BLCs) and SHDSL Mini and Micro DSLAMs.
The use of the Provider unit for single SHDSL link deployments provides an easy upgrade path for future multi port deployments, using IP based 12000 and 4000 BLCs. The subscriber unit can remain in place so no changes are needed at the customer premises and the provider unit can be swapped out for an IP-based 12000 or 4000 BLC. To protect investment in the provider units they can be easily converted to subscriber units using the conversion kit and redeployed in the service provider’s network.
Because the SNE2000G is fully DSL The Easy Way™ compliant, configuration requirements are removed completely, allowing this device to be installed into the customer premises quickly. The
SNE2000G uses the DSL The Easy Way packet-based architecture for optimum throughput and reliability.
Package Contents
!
HANDLING PRECAUTIONS FOR STATIC-SENSITIVE DEVICES
This product is designed to protect sensitive components from damage due to electrostatic discharge (ESD) during normal operation. When performing installation procedures, however, take proper static control precautions to prevent damage to equipment. If you are not sure of the proper static control precautions, contact your nearest sales or service representative.
Unpack and Inspect the Equipment. The following components should be included: z z
1 SNE2000G
1 Power supply
If there is any visible damage, do not attempt to connect the device. Contact your sales or service provider.
SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
Connecting to Power
Plug the power supply into the Power Adapter port on the back of the SNE2000G and connect it to your power source.
Ethernet Connection
Power Adapter
5V DC
SDSL Connection
Configuration
1 2 3 4
04-17587
Verify that the Power LED on the front of the SNE2000 is illuminated.
Upon startup, the Ethernet link will remain disabled (as indicated by no illumination of the
Ethernet Rx, Tx, and Lnk LEDs) until the SHDSL connection has been established.
SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 5
6
Configuring the SNE2000G
Configuration switches for the SHDSL port are on the back of the SNE2000G, numbered from left to right, 1-4.
Bandwidth (SNE2000G-P Only)
Switches 1–3 on the SNE2000G-P provide eight bandwidth options for the SHDSL port.
Distance capabilities listed in the following tables assume the use of 26 American Wire Gauge
(AWG) cable. Connections made with cable of a heavier gauge will link up at greater distances.
Your SNE2000G may not link up if the cable is in poor condition or if the cable distance is greater than a particular bandwidth will support; if a link is achieved under such conditions, it may have a low data rate.
Table 1:
1 down down down down
SNE2000G-P Bandwidth and Distance Options
Switch Position
2 3 down down
Bandwidth
(kbps)
2,320
Feet
Distance
Meters
11,300 3,444 down up up up down up
2,064
1,552
1,040
12,200
12,800
16,000
3,719
3,901
4,877 up up up down down up down up down
784
528
400
16,800
18,400
19,400
5,121
5,608
5,913 up up up Adaptive* Varies Varies
* Adaptive mode allows the SNE2000G-P to train up to the best possible speed supported by the SNE2000G-P, the remote modem to which it is connected, and the copper cable pair connecting the two. The maximum distance for an SNE2000G-P in Adaptive mode is 25,400 feet (at
144 kbps).
NOTE: Bandwidth cannot be configured on the SNE2000G-S. Subscriber units determine bandwidth via communication with their partner SHDSL provider units.
SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
Ethernet Duplex Mode
Switch 4 configures Duplex Mode on both the provider and subscriber unit.
The Ethernet link can be configured at either Full Duplex or Half Duplex mode. Although both ends of the Ethernet connection must have the same duplex mode configuration, it is not necessary for partner providers and subscribers to be configured the same; duplex mode does not apply to the SHDSL link.
z
Half Duplex Ethernet – Receive and transmit functions are mutually exclusive. Data transmission occurs in only one direction at a time. Packet collisions are not unusual.
z
Full Duplex Ethernet – The Ethernet line can receive and transmit simultaneously, effectively increasing bandwidth from 10 Mbps to 20 Mbps and preventing packet collisions.
Table 2: Duplex Settings Using Switch 4
Position down up
Setting
Half Duplex
Full Duplex
Connecting the SHDSL Line
An SNE2000G-S must be connected via an SHDSL line to an SNE2000G-P, a Mini DSLAM, a
Micro DSLAM, or an IP DSLAM interface module. Neither a subscriber-to-subscriber nor a provider-to-provider connection will function.
Procedure
1 Plug your SHDSL cable into the SHDSL RJ45 port on the back of the SNE2000G.
2 Verify the connection: the SHDSL Connection LED on the front of the SNE2000G will pulse green to indicate the connection is established and operational.
Link up time between local and remote SHDSL network extenders can vary from one to five minutes depending on the quality, gauge, and distance of the copper cable. If cable distance is greater than a particular bandwidth will support, the units may not link up or, if they do achieve a link, may have low data rates.
SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 7
Connecting the Ethernet Line
Procedure
1 Plug the Ethernet cable into the Ethernet Connection RJ45 port on the back of the
SNE2000G.
2 Verify the connection: solid illumination of the Ethernet Connection Lnk LED on the front of the SNE2000G indicates a link has been established, if a DSL connection has already been made. If a DSL connection has not yet been made, the Ethernet link will remain disabled (as indicated by no illumination of the Ethernet Rx, Tx and Lnk LEDs) until the
SHDSL link has been established.
NOTE: For most applications, the SNE2000G connects to a PC using a straight-through Ethernet cable and to a hub or a switch using a crossover Ethernet cable.
8 SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
LED Indicators
The following table describes the behavior of LEDs on the following SNE2000G network extenders:
Table 3:
LED
Power
Available
SHDSL
Connection
LEDs (1 of 2)
STATE
Pulsing
Green*
INDICATION
Solid Green SNE2000G is operational
SHDSL connection is established and active
ADDITIONAL INFORMATION
If the Power LED is not illuminated, it is likely the SNE2000G is not receiving power, in which case none of the LEDs will be illuminated.
Traffic is flowing.
Ethernet
Collision
Ethernet Rx
Solid Green Problematic
SHDSL connection
A connection exists but there is indication of a problem with the
SHDSL line.
No
Illumination
No
Illumination
No SHDSL connection
Standard Either there is no traffic or traffic is flowing without any collisions. If there is no Ethernet connection, the
Ethernet Collision LED will remain unlit by default.
An SNE2000G in Full Duplex mode does not have collisions; the Ethernet
Collision LED is only applicable in
Half Duplex mode.
Flashing Red Packet collision(s) The Ethernet packet(s) will automatically be retransmitted.
Solid Red Warning There is a potential traffic problem over the Ethernet segment.
Flashing
Amber
Ethernet activity
Solid Amber Heavy Rx traffic
No
Illumination
No activity
The SNE2000G is receiving data from the Ethernet network.
The SNE2000G is receiving large amounts of data from the Ethernet network. A solid amber Ethernet Rx
LED can also signify a lost SHDSL connection.
Either there is no Ethernet link or a link exists but there is no activity.
SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 9
Table 3:
LED
Ethernet Tx
LEDs (2 of 2)
STATE
Flashing
Amber
INDICATION
Ethernet activity
ADDITIONAL INFORMATION
The SNE2000G is transmitting data across the Ethernet network.
Ethernet Lnk
Solid Amber Heavy Tx traffic The SNE2000G is transmitting large amounts of data across the Ethernet network. A solid amber Ethernet Tx
LED can also signify a lost SHDSL connection.
Solid Green Ethernet connection is established
A solid green Ethernet Lnk LED can also signify a lost SHDSL connection.
No
Illumination
No Ethernet connection
The Ethernet Rx and Tx LEDs will remain unlit by default.
* A pulsing LED blinks steadily at a rate of once per second. A flashing LED blinks at a more rapid, less constant rate.
NOTE: If the SHDSL connection loses link, the Ethernet connection will automatically be disabled (as indicated by solid illumination of the Ethernet Rx, Tx and Lnk LEDs). Upon reestablishment of at the SHDSL link, the Ethernet connection will be reinstated and the Ethernet
LEDs will reflect current Ethernet status.
10 SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
RJ45 Pin Assignments
SHDSL RJ45 Pin Assignments
5
6
7
8
2
3
4
Table 4:
Pin
1
SHDSL RJ45 Pin Assignments
Function not used not used not used
Ring
Tip not used not used not used
SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 11
Ethernet RJ45 Pin Assignments
Table 5:
Pin
Pin 1
Pin 2
Pin 3
Pin 4
Pin 5
Pin 6
Pin 7
Pin 8
Ethernet RJ45 Pin Assignments
Function
Rx+
Rx–
Tx+ not used not used
Tx– not used not used
EMI Notices
United States – EMI Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The authority to operate this equipment is conditioned by the requirements that no modifications will be made to the equipment unless the changes or modifications are expressly approved by
Paradyne Corporation.
If the equipment includes a ferrite choke or chokes, they must be installed as described in the installation instructions.
Canada – EMI Notice
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
12 SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
ACTA Customer Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the bottom of the network extender is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. See installation instructions for details.
If the network extender causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact your local sales representative, service representative, or distributor directly for any help needed.
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
The customer may make no repairs to the equipment.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
Notice to Users of the Canadian
Telephone Network
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of
Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is labeled on the equipment. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
If your equipment is in need of repair, contact your local sales representative, service representative, or distributor directly.
SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 13
Supplier's Declaration of Conformity
Place of Issue: Zhone Technologies, Inc. (formerly Paradyne Corporation)
8545 126th Avenue North
Largo, FL 33773-1502
USA
Date of Issue: 7/14/2005
Paradyne Corporation, located at the above address, hereby certifies that the Model
SNE2020G-P, Model SNE2020G-S, Model SNE2000G-P, and Model SNE2000G-S bearing labeling identification number US:AW2DLNANSNE2020 complies with: the Federal
Communications Commission's ("FCC") Rules and Regulations 47 CFR Part 68, and the
Administrative Council on Terminal Attachments ("ACTA")-adopted technical criteria
TIA-968-A, "Telecommunications - Telephone Terminal Equipment -Technical Requirements for Connection of Terminal Equipment To the Telephone Network, October 2002," as amended by ANSI/TIA-968-A-3 2004, "Telecommunications - Telephone Terminal Equipment -Technical
Requirements for Connection of Terminal Equipment to the Telephone Network - Addendum 3."
Patrick Murphy
Senior Vice President, Chief Financial Officer
CE Marking
When the product is marked with the CE mark on the equipment label, a supporting Declaration of Conformity may be downloaded from the Zhone World Wide Web site at www.zhone.com.
Japan Notice
Class A ITE
This is a Class A product based on the standard of the Voluntary Control Council for interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
14 SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
!
Important Safety Instructions
1 Read and follow all warning notices and instructions marked on the product or included in the manual.
2 Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these slots and openings must not be blocked or covered.
3 Do not allow anything to rest on the power cord and do not locate the product where persons will walk on the power cord.
4 Do not attempt to service this product yourself, as opening or removing covers may expose you to hazardous voltage or to other risks. Refer all servicing to qualified service personnel.
5 General purpose cables are used with this product for connection to the network. Special cables, which may be required by the regulatory inspection authority for the installation site, are the responsibility of the customer. Use a UL Listed, CSA certified, minimum No. 26
AWG line cord for connection to the Digital Subscriber Line (DSL) network.
6 When installed, the product must comply with the applicable Safety Standards and regulatory requirements of the country in which it is installed. If necessary, consult with the appropriate regulatory agencies and inspection authorities to ensure compliance.
7 A rare phenomenon can create a voltage potential between the earth grounds of two or more buildings. If products installed in separate buildings are interconnected, the voltage potential may cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this phenomenon exists and, if necessary, implement corrective action prior to interconnecting the products.
8 Input power to this product must be provided by one of the following: (1) a UL Listed/CSA certified power source with a Class 2 or Limited Power Source (LPS) output for use in
North America, or (2) a certified power source, with a Safety Extra Low Voltage (SELV) output having a maximum of 240 VA available, for use in the country of installation.
9 In addition, since the equipment is to be used with telecommunications circuits, take the following precautions:
— Never install telephone wiring during a lightning storm.
— Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
— Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
— Use caution when installing or modifying telephone lines.
— Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
— Do not use the telephone to report a gas leak in the vicinity of the leak.
Contacting Global Service and Support
Contact Global Service and Support (GSS) if you have any questions about this or other Zhone products. Before contacting GSS, make sure you have the following information: z z z z
Zhone product you are using
System configuration
Software version running on the system
Description of the issue
SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 15
Technical Support
If you require assistance with the installation or operation of your product, or if you want to return a product for repair under warranty, contact GSS. The contact information is as follows:
Telephone (North America)
Telephone (International)
Internet [email protected]
877-ZHONE20
510-777-7133 www.zhone.com/support
If you purchased the product from an authorized dealer, distributor, Value Added Reseller (VAR), or third party, contact that supplier for technical assistance and warranty support.
Service Requirements
If the product malfunctions, all repairs must be performed by the manufacturer or a
Zhone-authorized agent. It is the responsibility of users requiring service to report the need for service to GSS.
16
*SNE2-A2-ZN13-10*
*SNE2-A2-ZN13-10*
SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
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