Greenstore Technical and Specifi cation Information Greenstore unvented cylinder series Greenstore solar compatible

Greenstore Technical and Specifi cation Information Greenstore unvented cylinder series Greenstore solar compatible
Technical and Specification Information
Greenstore unvented cylinder series
Greenstore solar compatible
unvented cylinder series
Greenstore unvented cylinder series
1
Worcester and you, making a difference
As part of the Bosch Group, Worcester
an experienced technical services team
products are designed and manufactured to
which is able to provide comprehensive
provide customers with the highest levels of
support and advice from designing system
quality and reliability which are synonymous
layouts through to installation.
with the Bosch name throughout the world.
Worcester is dedicated to providing energy
2
As part of Europe’s largest supplier of
efficient gas- and oil-fired condensing
heating products, Worcester, Bosch Group
boilers, as well as an extensive range of
has the UK-based resources and support
renewable technologies and heating system
capability to offer you the value-added
accessories. All of our products have been
solutions needed to drive your business
developed and introduced with the aim of
forward. Worcester employs a nationwide
helping the UK to achieve the Government’s
network of Service Engineers and technically
efficiency targets as well as providing
trained Field Sales Managers supported by
reliable and durable products for the home.
The reception and main entrance
at our Worcester headquarters
Contents
Page
Efficient hot water storage solutions
from Worcester
4-5
Features and benefits of the
“At Worcester we recognise the vital role
Greenstore unvented cylinder series
6-7
you play in the specification and installation
Inside story – Greenstore unvented SC Cylinder
8
of energy efficient appliances in homes
Inside story – Greenstore unvented TC Cylinder
9
Installation considerations
10 - 11
Flexible system integration
12 - 13
to deliver only the best solutions to your
System solutions from Worcester
14 - 15
customers’ requirements.”
Worcester training
16 - 18
After-sales
19
across the UK. We will continue to invest
in our products, people, facilities and
support services to ensure you can continue
Carl Arntzen,
Managing Director,
Bosch Thermotechnology Ltd.
3
Efficient hot water storage
solutions from Worcester
Worcester is proud to offer the Greenstore range of high
The Worcester Greenstore cylinder series is fully compatible
efficiency unvented cylinders which offer excellent hot
with a wide range of non-Worcester boilers and solar
water comfort for properties with a stored DHW supply.
panels, although to achieve the optimum system solution it
is recommended that a Greenstore cylinder is coupled with
Designed by Worcester. Developed by Bosch
either a Greenstar high efficiency boiler or Greenskies solar
Worcester Greenstore cylinders, which are manufactured
panel installation.
by Bosch, are available in both an unvented (SC) and solar
compatible unvented (TC) option. The Greenstore unvented
Why choose an unvented cylinder?
SC is available in seven different models ranging from
• High performance due to unrestricted
93L to 292L. The Greenstore solar compatible cylinders
are available in five options ranging from 158L to 287L.
mains pressure at hot water outlets
• A perfect replacement for low efficiency copper vented
cylinder installations
• Stainless steel, delivering durability
• Siting flexibility – no need to locate the cylinder directly
underneath a cold water storage cistern.
4
*Terms and conditions apply.
The Greenstore unvented series
The Greenstore unvented SC cylinder benefits consumers who do not
require solar compatibility, but are looking for a cylinder which offers
high levels of insulation, excellent flow rate and outstanding re-heat
*
performance. The Greenstore unvented range is also ideal for consumers
who require a smaller capacity of hot water storage, with the unvented
series being available in SC-90 and SC-120 variants.
The Greenstore unvented solar compatible series
All of the models in the solar compatible Twin Coil (TC) cylinder series
feature high levels of insulation and dedicated solar volumes in compliance
with current Building Regulations, SAP 2012 and the Microgeneration
Certification Scheme (MCS). Worcester's Greenstore solar compatible
stainless steel cylinders have been specifically designed for use with solar
*
heating installations, combined with boiler back-up.
Greenstore unvented cylinder series at a glance
Unvented
Greenstore
Greenstore
Greenstore
Greenstore
Greenstore
Greenstore
Greenstore
SC-90 Cylinder SC-120 Cylinder SC-150 Cylinder SC-180 Cylinder SC-210 Cylinder SC-250 Cylinder SC-300 Cylinder
Part no.
7 716 842 027
7 716 842 028
7 716 842 029
7 716 842 030
7 716 842 031
7 716 842 032
7 716 842 033
Height
835mm
1,035mm
1,285mm
1,490mm
1,665mm
1,860mm
2,155mm
Diameter
570mm
570mm
570mm
570mm
570mm
570mm
570mm
26kg
31kg
36kg
40kg
44kg
48kg
54kg
93 litres
123 litres
161 litres
191 litres
216 litres
246 litres
292 litres
Standing
0.72kWh/24hrs 1.06kWh/24hrs
heat loss – 24hr
1.35kWh/24hrs
1.54kWh/24hrs
1.67kWh/24hrs
1.93kWh/24hrs
2.17kWh/24hrs
Solar
compatible
Greenstore
TC-210 Cylinder
Greenstore
TC-250 Cylinder
Greenstore
TC-300 Cylinder
Weight – dry
Volume domestic
hot water
Part no.
Height
Diameter
Weight – dry
Volume domestic
hot water
Greenstore
Greenstore
TC-150 Cylinder TC-180 Cylinder
7 716 800 542
7 716 800 543
7 716 842 042
7 716 842 043
7 716 842 044
1,285mm
1,490mm
1,665mm
1,860mm
2,155mm
570mm
570mm
570mm
570mm
570mm
41kg
45kg
50kg
54kg
60kg
158 litres
187 litres
211 litres
241 litres
287 litres
1.42kWh/24hrs
1.52kWh/24hrs
1.93kWh/24hrs
105 litres
115 litres
115 litres
Standing
1.27kWh/24hrs 1.31kWh/24hrs
heat loss – 24hr
Dedicated solar
volume
65 litres
65 litres
5
Features and benefits of the
Greenstore unvented cylinder series
Energy efficiency – high levels of heat retention
Outstanding re-heat performance
A critical factor that affects the performance and the
When supplying large volumes of hot water to multiple
overall efficiency of any hot water storage cylinder is
outlets simultaneously, a cylinder’s re-heat performance is
the level of insulation that it can provide. Greenstore
crucial to providing a continuous flow.
cylinders feature extremely high heat retention levels,
made possible by the 65mm of factory-fitted EPS
Worcester Greenstore cylinders feature high-quality heat
(Expanded Polystyrene) insulation.
exchange coils maximising heat transfer and providing quick
hot water replenishment.
Re-heat times – 100% (15-60ºC)
Greenstore
unvented cylinder
Min.
Greenstore
unvented solar
compatible cylinder
Min.
SC-90
15
SC-120
19
SC-150
23
TC-150
14
SC-180
27
TC-180
17
SC-210
18
TC-210
12
SC-250
21
TC-250
13
SC-300
24
TC-300
24
Coil quality
The coil is manufactured using grade 316L stainless steel,
which is extremely corrosion resistant, making it the perfect
choice for the Greenstore unvented and solar compatible
unvented cylinder series.
There are two different coil output sizes within the
Greenstore cylinders. Within the 90-180 models, a 32kW
Greenstore cylinders feature excellent heat retention
and industry-leading re-heat times
rated coil is utilised, whilst the 210-300 models have a
class-leading 39kW rated output coil.
As well as satisfying the new-build requirements of SAP,
the benefits could include lower energy consumption and
heating bills for the end user.
Standing heat loss (kWh/24hrs)
Greenstore
unvented cylinder
6
kWh/
24hrs
Greenstore
unvented solar
compatible cylinder
kWh/
24hrs
SC-90
0.72
SC-120
1.06
SC-150
1.35
TC-150
1.27
SC-180
1.54
TC-180
1.31
SC-210
1.67
TC-210
1.42
SC-250
1.93
TC-250
1.52
SC-300
2.17
TC-300
1.93
Cost-effective hot water solution
Protecting the environment
Everything you need with Greenstore cylinder models can
Greenstore cylinders are designed with expanded
be ordered via a single part number. You will receive a full
polystyrene (EPS) foam insulation, as well as stainless
G3 accessory kit including:
steel coils and internal shell. EPS and stainless steel are
• Tundish (15/22mm)
• Inlet control group
• 2-port motorised valve
• Expansion vessel
• Dual thermostat
• Connection set
• Solar high limit thermostat (TC series only).
both 100% recyclable and the design of the Greenstore
cylinder series means that the insulation outer cover can be
easily separated from the inner shell for recycling, helping
to protect the environment.
All of the G3 accessories are pre-adjusted. These high
quality controls have been specifically selected to ensure a
high flow rate performance with a minimum pressure drop,
allowing the Greenstore cylinders to perform well even in
low pressure areas.
Quick and easy installation
All Greenstore cylinder models feature an industry
standard wiring arrangement providing familiarity and
reduced complexity, enabling installation time to be
reduced. Installation can be made even simpler if installing
Full system solutions from a brand you can trust
in conjunction with a Greenstar system boiler with the
The Greenstore unvented cylinder is compatible with
optional diverter valve accessory.
Worcester's Greenstar gas- and oil-fired regular and system
boilers, while our unvented solar compatible cylinder allows
Worcester to offer a full solar/boiler system solution that
can be used in conjunction with our award-winning high
efficiency Greenstar gas- and oil-fired boilers.
Features
Benefits
Outstanding re-heat performance
Hot water quickly available
Powerful showers and baths fill very quickly. Multiple
Optimised controls (maximised flow rates)
bathrooms can be supplied simultaneously
65mm insulation
Outstanding heat retention and economical to run
Quality stainless steel construction
Guaranteed for 25 years
Installer-based design
Easy and quick to install
Unvented cylinder
Unvented solar
compatible cylinder
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
Exceeds Building Regulations 2010 Part L
Fully compliant
Multiple sensor/thermostat pockets
Flexible control solutions can be achieved –
compatible with a wide range of manufacturers
and heat sources
Heating source back up
Supplied with a 3kW immersion heater
Wide range of cylinder sizes
Suitable for a wide choice of installations
G3 accessories included
Factory-installed temperature and pressure relief valve
as well as 3kW immersion heater saves money and
installation time
UK support and manufacture assistance
from Worcester, Bosch Group
Expert assistance and advice from the UK's leading
heating specialist
D
D
Compatible with Greenskies solar range
Enables customers to protect the environment and
reduce energy bills by adding solar panels – future
proofing of the system
U
D
U
D
MCS compliant – dedicated solar volumes Allows end users to gain funding from the Renewable
of 25L per m2 of solar panel installation
Heat Incentive
7
Inside story –
Greenstore Unvented Cylinder
Hot water outlet
Cylinder cross section
G3 accessory kit includes:
Temperature and
pressure relief valve
Tundish (15/22mm)
Inlet control group
2-port motorised valve
Sensor pocket
Expansion vessel
DHW secondary
circulation connection
(not present on 90
and 120 models)
Dual thermostat
Connection set
Cold water inlet
Shell
Immersion heater
Sensor pocket
Cylinder flow/return –
primary appliance
Primary
appliance coil
45°
D
35°
45°
A
C
15°
B
25°
E
F
G
H
Technical data
8
A
B
C
D
E
F
G
H
Greenstore SC-90 Cylinder
349.5mm
404.5mm
400mm
449.5mm
–
500mm
835mm
570mm
Greenstore SC-120 Cylinder
349.5mm
404.5mm
400mm
449.5mm
–
700mm
1,035mm
570mm
Greenstore SC-150 Cylinder
349.5mm
404.5mm
400mm
449.5mm
832mm
950mm
1,285mm
570mm
Greenstore SC-180 Cylinder
349.5mm
404.5mm
400mm
449.5mm
1,032mm
1,150mm
1,490mm
570mm
Greenstore SC-210 Cylinder
424.5mm
479.5mm
475mm
524.5mm
1,207mm
1,325mm
1,665mm
570mm
Greenstore SC-250 Cylinder
424.5mm
479.5mm
475mm
524.5mm
1,407mm
1,525mm
1,860mm
570mm
Greenstore SC-300 Cylinder
424.5mm
479.5mm
475mm
524.5mm
1,707mm
1,825mm
2,155mm
570mm
Inside story – Greenstore Solar
Compatible Unvented Cylinder
Hot water outlet
Cylinder cross section
G3 accessory kit includes:
Temperature
and pressure
relief valve
Tundish (15/22mm)
Inlet control group
Sensor pocket
Sensor pocket
DHW
secondary
circulation
connection
2-port motorised valve
Immersion
heater
Connection set
Expansion vessel
Dual thermostat
Solar high limit thermostat
Cylinder flow/
return –
secondary
appliance
Cold water inlet
Secondary appliance coil
Sensor pocket
Shell
Cylinder flow/
return –primary
appliance/solar
Primary appliance/solar coil
E
C
D
F
35°
A
45°
15°
B
25°
G
H
I
J
45°
Technical data
A
B
C
D
E
F
G
H
832mm
950mm
I
J
Greenstore TC-150 Cylinder
349.5mm 404.5mm 449.5mm
724mm
775mm
779mm
1,285mm 570mm
Greenstore TC-180 Cylinder
349.5mm 404.5mm 449.5mm
724mm
775mm
779mm
Greenstore TC-210 Cylinder
424.5mm 479.5mm 524.5mm 1,028mm 1,079mm 1,083mm 1,207mm 1,325mm 1,665mm 570mm
Greenstore TC-250 Cylinder
424.5mm 479.5mm 524.5mm 1,112mm 1,163mm 1,167mm 1,407mm 1,525mm 1,860mm 570mm
Greenstore TC-300 Cylinder
424.5mm 479.5mm 524.5mm 1,112mm 1,163mm 1,167mm 1,707mm 1,825mm 2,155mm 570mm
1,032mm 1,150mm 1,490mm 570mm
9
Installation considerations
Siting the unit
Discharge arrangement
The Greenstore cylinder series can supply outlets above
or at some distance from the cylinder installation position.
However the unit should be sited to minimise 'dead leg'
distances, especially to the point of most frequent use.
Temperature
and pressure
relief valve
Please note, outlets above the Greenstore cylinder will
600 mm
maximu
m
reduce the outlet pressure available by 0.1bar for every 1m
Metal discharge
pipe (D1) from
temperature relief
valve to tundish
of height difference.
Tundish
The unit should be protected from frost. Particular care
is needed if siting in a garage or outbuilding. All exposed
300mm
minimum
pipework must be insulated.
The Greenstore cylinder must be installed upright on a flat
base capable of supporting the weight of the cylinder when
full (see installation manual for weights).
Discharge pipe (D2) from
tundish with continuous fall
Fixed
grating
The minimum recommended cupboard size is 670mm2.
Trapped
gulley
Access for maintenance of the valves should be considered.
The immersion heater is 375mm long and care should be
taken so that they can be withdrawn for servicing if required.
The table below is based on copper tube. Pipes of an
alternative material may be of different bore and resistance.
The discharge pipework from the safety valves should fall
Sizes and maximum lengths should be calculated using data
continuously and terminate in accordance with regulations
prepared for the type of pipe being used.
with approved document G of the Building Regulations.
When installing in a garage or any situation which is outside
of the warm envelope of the building; please ensure the
cylinder is frost protected, the siting minimum temperature
is 5ºC. Again, the cylinder should be installed upright on
a suitable base, in a vermin-proof area. The installation
Sizing of copper discharge pipe 'D2'
for common temperature relief valve outlet sizes
Min.
Valve
size of
outlet
discharge
size
pipe D1
22mm
up to 9m
0.8m
location should not be liable to flooding or be subject to
28mm
up to 18m
1.0m
damp or condensation. All legislation and best practice
35mm
up to 27m
1.4m
28mm
up to 9m
1.0m
35mm
up to 18m
1.4m
42mm
up to 27m
1.7m
35mm
up to 9m
1.4m
42mm
up to 18m
1.7m
54mm
up to 27m
2.3m
procedures should be followed at installation.
G½"
G¾"
15mm
Min. size of
Max. resistance
Resistance
discharge
allowed, expressed
created by
pipe D2
as a length of straight
each elbow
from
pipe (i.e. no elbows
or bend
tundish
or bends)
22mm
Recommended minimum clearances
G1"
≥180mm
≥ 50mm
≥ 50mm
≥ 50mm
28mm
Specifying the size of the cylinder
The table on the following page highlights the common
scenarios that may be encountered in a typical installation.
≥80mm
Guidance should always be sought from relevant British
Standards before sizing a hot water cylinder and additional
advice should also be obtained when approaching unusual
Greenstore SC and TC Cylinder
10
applications such as high flow rate showers.
Typical installation sizing table – Greenstore unvented series
Hot water demand
Bedrooms
Indirect units
Bedsit / 1 bed
60/90
2 - 3 bed
120
3 - 4 bed
150
4 - 5 bed
210
2 - 3 bed
120
2 - 3 bed
250
3 - 4 bed
250
4 - 5 bed
300
1 standard bath or shower
1 standard bath
1 bath and en-suite
3 - 4 bed
150
2 - 3 bed
150
3 - 4 bed
150
4 - 5 bed
180
Hot water demand
2 standard baths
3 bathrooms
Bedrooms
Indirect units
2 - 3 bed
180
3 - 4 bed
180
Please note: Sizing a Greenstore TC series cylinder with a solar installation
is more complex and installation dependent. Please refer to our website or
contact Worcester's design team for more detail.
Water supply
The Greenstore cylinders have an optimum working
If measuring the water pressure, note that a high static
pressure of 3bar regulated by the inlet control set. However,
(no flow) mains pressure is no guarantee of good flow
the performance of any unvented system is dependent on
availability. In a domestic installation, 1.5bar working
the water supply.
pressure and approximately 15/20 litres/min. should be
regarded as the minimum. Consideration should be given
The maximum possible water demand should be assessed,
to upgrading existing ½" (15mm) cold mains pipework to
taking into consideration that both hot and cold services
a larger size, if the recommended minimum working
are supplied simultaneously from the mains. The water
pressure/flow rate is not being achieved. Maximum
supply should be checked to ensure it can meet these
pressure is 5.5bar.
requirements. If necessary, consult the local water company
regarding the likely pressure and flow rate availability.
Connections
Greenstore unvented cylinder connections
Greenstore solar compatible unvented cylinder connections
T1
TDS
WW
WW
HP
HP
230V AC
TWM
FK
SV1
SV1
SP
MAG
GSP
SWC
5
TB
230V AC
ICS
SV2
M
SF
M
T2
SF
M
MAG
RV
RV
E
E
SC single
coil cylinder
DM
Twin coil
cylinder
RE
Pressure reducing valve (G3 kit supplied)
Drain valve
Solar collector (optional accessory)
Greenskies solar package (optional accessory)
Circulation pump (heating circuit/cylinder heating)
Inlet control set
Cold water inlet
Expansion vessel (G3 kit supplied)
DM
RV
RE
KW
KW
DM
E
FK
GSP
HP
ICS
KW
MAG
ICS
SV2
RE
RV
SF
Isolating valve
Non-return valve
Cylinder temperature sensor – secondary heat source
(Greenstore TC only)
SP
Solar circuit pump (optional accessory)
SV1 Temperature and Pressure relief valve
SV2 Expansion relief valve (G3 kit supplied)
SWC Terminal box
TB
T1
Solar system high limit thermostat (G3 kit supplied)
Temperature sensor, solar collector
(optional accessory)
T2
Cylinder temperature sensor – solar
TDS Solar controller (optional accessory)
TWM Thermostatic DHW mixer (optional accessory)
WW DHW connection
The Worcester Greenstore unvented cylinder is designed to be installed with any gas- or oil-fired boiler. It features 1 coil
and a G3 compliant Inlet Control Group.
The Worcester Greenstore solar compatible unvented cylinder is designed to be installed in conjunction with the
Greenskies solar package. The lower coil is connected to the Greenskies solar system and controls as per the Greenskies
instructions. The solar sensor supplied as part of the Greenskies collectors inserts into the lowest pocket. The upper coil is
connected to the secondary appliance, which will heat the cylinder if insufficient energy is available from the lower coil.
Either of the coil connections may be utilised as the flow or return on a Greenstore cylinder.
11
Flexible system integration
2-port motorised valve (S-plan) systems
A Worcester digital style control completes this flexible
The Greenstore series of unvented cylinders are compatible
system solution. A wide variety of controls are available,
with any thermostatically controlled gas- or oil-fired boiler,
each offering different levels of specification, from a simple
meaning they are a viable addition to any existing or brand
twin channel programmer to wireless room thermostats
new system installation. They are supplied with a 230V
with hot water timing capability. The FX Controls series
dual thermostat and a 230V 2-port motorised valve to allow
provides system integration with Greenskies solar systems
easy integration with any 230V proprietary control system.
and increased system energy efficiency. Please note
A typical system layout and wiring schematic for a 2-port
Worcester 'mechanical' controls are not compatible with
motorised valve (S-plan) system can be seen on page 13.
Greenstar system boilers.
Optional Internal Diverter Valve Kit systems
A benefit of selecting Worcester Internal Diverter Valve
Worcester Greenstar gas-fired system boilers offer the
Kits and Controls is that they are covered by a
opportunity of a plug and play diverter valve solution to
guarantee period equal to the Worcester gas-fired
enable a quick and easy installation and further system
system boiler installed.
integration. At the heart of this installation is either a
Greenstar i System or Greenstar CDi Classic System boiler
Integrated system solution checklist
which can be selected dependent upon the individual heat
Greenstar i System or Greenstar CDi Classic System boiler
7 712 331 893
Greenstar 30CDi Classic System
7 716 130 143
Greenstar 12i System
The optional Internal Diverter Valve Kit includes all the
7 716 130 168
Greenstar 15i System
necessary fittings to provide dedicated domestic hot water
7 716 130 170
Greenstar 18i System
cylinder flow and return connections* in addition to the
7 716 130 144
Greenstar 24i System
standard central heating flow and return. Please note that
7 716 130 240
Greenstar 27i System
7 716 130 242
Greenstar 30i System
requirements of the installation.
using the Internal Diverter Valve Kit in place of a standard
2-port motorised valve (S-plan) system will affect the
Worcester digital controls
pipework connections between the boiler and Greenstore
7 716 192 065
FR10 Intelligent Room Thermostat
cylinder location and this must be considered, particularly
7 716 192 066
FR110 Programmable Room Thermostat
in replacement installations.
7 716 192 067
FW100 Weather Compensation Controller
7 716 192 038
DT20 Twin Channel Digital Programmer
To simplify your system solution, the optional Internal
7 716 192 052
DT10RF Digistat
Diverter Valve Kit must be specified. This simply plugs
7 716 192 053
DT10RF Optimiser
into the hydraulic block of the system boiler, removing the
7 716 192 054
DT20RF Digital RF Thermostat with
Twin Channel Programmer
need to install the 2-port motorised valve supplied with the
Greenstore cylinder. Compliance with Building Regulation
G3 is assured by installing the 230V dual thermostat in an
upper pocket of the cylinder, using the high limit thermostat
only to isolate the mains supply to the gas-fired system
boiler in the event of the cylinder reaching 85ºC.
Optional Internal Diverter Valve Kit
7 716 192 566 12kW i System diverter valve kit
7 716 192 567 15kW i System diverter valve kit
7 716 192 568 18kW i System diverter valve kit
7 716 192 409 24kW i System diverter valve kit
7 716 192 758 27kW i System diverter valve kit
7 716 192 759 30kW i System diverter valves kit
The target domestic hot water temperature is set using
the control on the system boiler's fascia and accurate
temperature measurement is provided by the domestic
7 719 002 746
30kW CDi Classic System
diverter valve kit
hot water cylinder sensor supplied as part of the optional
Internal Diverter Valve Kit.
12
*The flow arrangement requirement will vary depending on the Greenstar
system boiler that is installed. Please see page 15 for further details.
S-plan wiring schematic
Switched live demand
Earth
Neutral
Live supply
S-plan system layout
Boiler fascia connections
Dual
thermostat
Boiler
permanent live
Wiring
centre
Room
thermostat
Dual
thermostat
N
M
N
E
L
Heating
zone valve
C
Valve
M
Fused
supply
M
Programmer
Flow
Room
thermostat
L
N
E
L
N
E
4
5
6
7
8
9 10
Valve
L
N
E
Return
Auto bypass
HW ON
3A
CH ON
Boiler
E
N
Programmer
L
Cylinder
zone valve
Internal diverter valve
wiring schematic
Dual
thermostat
Boiler fascia
connections
Cylinder
sensor
Boiler
permanent live
Cylinder
sensor
Fused
supply
L
Switched live demand
Earth
Neutral
Live supply
Internal diverter valve
system layout
M
N
Room
thermostat
Boiler
3A
Flow
Cylinder
NTC sensor
Return
L
N
E
230V Mains voltage
double pole fused spur
The diagrams above highlight the dramatic reduction in wiring and plumbing that can be achieved when a Worcester
Greenstore cylinder is specified with a Worcester system boiler and optional diverter valve kit.
13
System solutions from Worcester
Greenskies
Lifestyle solar
thermal panels
Greenstore solar compatible
unvented cylinder
Greenstar oil-fired
condensing boiler
Greenstore
unvented cylinder
Greenstar gas-fired
condensing boiler
The Greenstore cylinder series provides the perfect compliment to our range of high efficiency gas- and oil-fired
system and regular boilers, as well as our Greenskies solar thermal.
Greenstar gas-fired boilers
Our Greenstar gas-fired boilers offer market-leading
condensing boiler technology, delivering highly efficient
heating and excellent hot water comfort.
Greenstar oil-fired boilers
For homes that are not connected to gas Worcester offers
the Greenstar range of high efficiency boilers. Our Heatslave
and Danesmoor series all offer excellent hot water comfort
and efficient heating.
Greenskies solar thermal panels
Complimenting our Greenstore TC cylinders and our
Greenstar regular and system boilers, the Greenskies range
of solar panels offers an excellent way to take advantage of
an abundant and sustainable energy source.
14
Typical integrated system solution layouts featuring a
Greenstore cylinder
In addition to the layouts shown on page 13, the following systems are also possible with Worcester products.
Gas or oil S plan with Greenstore unvented cylinder and
underfloor heating
Gas or oil S plan with Greenstore unvented cylinder
Greenstore
unvented
cylinder
Greenstore
unvented
cylinder
Gas- or oil-fired boiler
Gas- or oil-fired boiler
Flow
Flow
Return
Return
Underfloor heating
Gas or oil S plan with Greenstore solar compatible unvented
cylinder and solar
Gas or oil S plan with Greenstore solar compatible unvented
cylinder, solar and underfloor heating
Greenskies
Lifestyle
collector
Greenskies
Lifestyle
collector
Greenstore
solar compatible
unvented cylinder
Greenstore
solar compatible
unvented cylinder
AGS5
AGS5
Gas- or oil-fired boiler
Gas- or oil-fired boiler
Flow
Flow
Return
Return
Underfloor heating
Gas internal diverter valve with Greenstore unvented cylinder
Gas internal diverter valve with Greenstore solar compatible
unvented cylinder, solar and underfloor heating
Greenskies
Lifestyle
collector
Greenstore
unvented
cylinder
Greenstore
solar
compatible
unvented
cylinder
AGS5
Gas-fired boiler
Gas-fired boiler
*
Return
*
Return
Flow
Flow
Underfloor heating
*The Greenstar i System optional Internal Diverter Valve Kit only provides an additional domestic hot water cylinder return
connection. The required domestic hot water cylinder flow must be teed off the common flow pipe.
Contact Technical Support on 0330 123 3366 for further system design and specification advice.
15
The total training experience
Worcester expertise that will build your skills
Worcester has always placed great emphasis on technical
Mobile training
support and training for installers and service engineers.
To complement our training venues across the country,
Advances in heating technology, including the increasing use
we can also bring training to you.
of renewables, make the need for training greater than ever.
We have mobile vehicles fully equipped with operational
To ensure the highest levels of competence and expertise
Greenstar gas-fired boilers, dry strip-down models and even
in the installation of all Worcester products, we run
a Greensource air to air heat pump, ensuring that quality
intensive training courses for installers, commissioning
training in a comfortable environment can be achieved on
engineers and operatives involved with servicing and
your doorstep!
fault finding.
If it’s oil training you require, our 7.5 tonne mobile oil
Courses available
vehicle is available throughout the country for hands-on
Our training facilities offer a number of courses suitable
product training and OFTEC assessments.
for the installer and commissioning engineers, and more
in-depth courses for the servicing and fault finding engineers.
Distance learning/web based learning
Worcester has produced a selection of Distance Learning
Training centres throughout the UK
CD ROMs/DVDs which are packed with information.
To enable us to meet the growing demand for training we
Call 0330 123 9119 for your copies, or visit
have invested in additional facilities at the award-winning
www.worcester-bosch.co.uk for information
training academy at our Worcester headquarters. In addition
on Web Based Learning.
to the original academy there is now a new 400m2 unit, 25%
of which is devoted to an open-plan domestic training area
Get on course for a more profitable future now.
with life-size single-storey brick buildings. These feature
working Greenskies solar thermal systems which enable
Training centres
T
installers to get up onto the roof of the building to get more
College links
training centres
realistic training. There are bays full of all Greenstar gasfired appliances, so installers can really get to grips with
Elgin
the importance of system design. The additional space
also contains dedicated training areas for our renewable
Dundee
and future products. The training centre also runs certified
domestic and commercial ACS training and assessment.
Johnstone
Borders
Further academies are located at West Thurrock in Essex,
Ayr
Wakefield and Clay Cross in Derbyshire, all offering our full
Durham
suite of courses. Please phone 0330 123 0166 for more
Belfast
information about a course near you. Each course is run
by specialist trainers and is superbly equipped to deliver
a combination of classroom theory and practical hands-on
Burnley
Wakefield
W
Dublin
Clay Cross
experience that’s second to none.
Wrexham
Worcester
College-linked Learning
As well as offering training at our own centres, Worcester
Tredegar
has established close partnerships with many colleges
Cambridge
West Thurrock
Wiltshire
around the UK, equipping them with our latest products.
Call us on 0330 123 0166 to find out when we will be
Camborne
Paignton
running the course of your choice at a college in your area.
Call now for more information 0330 123 0166
16
Hot water and renewables solutions courses
With Worcester’s growing product portfolio and an increase in homeowner awareness of renewables, it is now more
essential than ever that installers and specifiers have knowledge of such technologies.
At Worcester’s academies, we allow customers to gain hands-on experience with our products, including working on a
simulated roof at height with Greenskies solar thermal panels and installation kits. The advanced solar course covers
our range of controls in more detail and looks at swimming pool sizing and East/West splits. It is designed for installers
already experienced with installing solar systems. We also offer a number of specialised industry focused courses.
Solar courses
• Greenskies solar hot water systems.
• Greenskies advanced solar
(covers solar controls and pump
stations in more detail).
Duration
Cost
Renewable courses
• Renewable range overview.
Industry focused courses
• Hot water systems & safety.
• Chemical water treatment.
• WRAS water regulations.
Solar
Advanced Solar
Renewables
Overview
Hot water
systems
Chemical water
WRAS water
regulations
2 Days
1 Day
1 Day
1 Day
1 Day
1 Day
Free*
Free*
Free*
£200
Free*
£100
Logic
Worcester
WRAS
G3 Regulations for
the installation,
servicing and
commissioning of
unvented cylinders
Water treatment
of domestic
heating systems in
accordance with
BS 7593: 2006
Covers Water
Regulations (1999)
and is a necessary
requirement for
qualified plumbers
looking to join
their local water
authorities' approved
water scheme,
competent person
scheme or MCS
D
D
D
D
D
Industry bodies
Training course covers
D
D
D
Product overview
D
D
D
D
D
D
U
U
U
D
System design
U
D
U
College Links†
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
Mobile
U
U
U
Specification
Installation
Commissioning
Servicing
Maintenance
D
U
U
U
U
Course locations
Worcester
Clay Cross
Wakefield
West Thurrock
U
U
U
D
U
U
U
D
D
D
D
U
U
*A holding fee of £65 applies to free courses and is refunded on attendance of the course. If a booking is cancelled more than 10 working days before the
course date, the fee will be fully refunded. The fee is non-refundable if a cancellation is made less than 10 working days before the course date.
†Please contact Worcester Training for specific colleges.
To complement the above courses, Worcester also runs the IDHEE domestic heating design, MCS Made Easy
and Green Deal courses. For more information turn to page 18.
17
Additional product and
industry training courses
The diversity of products in today’s heating industry gives
We are here to provide you with training and assistance for
you the opportunity to expand your expertise, whilst
all areas of your business, not just product training. Call us
offering more choice to your customers. Worcester
on 0330 123 0166 to order a full course training brochure
provides comprehensive training from all its academies
or to book yourself onto a training course, alternatively,
on its entire range of technologies.
you can visit www.worcester-bosch.co.uk/training
Gas-fired condensing boiler courses
Worcester commercial product courses
• Greenstar CDi Classic gas-fired condensing
• Greenspring CWi47 water heater.
• GB162 overview.
• GB162 domestic.
• GB162 commercial.
• Greenstar Heat Distribution Unit.
• Commercial ACS training and assessment – CODNCO1.
combi boilers.
• Greenstar CDi Compact and NEW Greenstar Si Compact
gas-fired condensing combi boilers.
• Greenstar i Junior gas-fired condensing combi boilers.
• Greenstar system & regular gas-fired condensing boilers
(covers NEW Greenstar 27Ri & 30Ri, Greenstar 12Ri-24Ri,
Greenstar CDi Classic Regular, Greenstar FS CDi Regular,
Bosch commercial product courses
Greenstar 30CDi Classic System, NEW Greenstar 27i &
• LPG Changeover.
• GB312 & GB402 overview.
• Solar thermal product overview.
• GWPL Gas Absorption Heat Pumps overview.
• CHP overview.
• Commercial controls overview.
Oil-fired product courses
Industry focused courses
•
• Oil advanced fault finding.
• OFTEC 50.
• OFTEC 101 & 105e.
• OFTEC 600a.
• OFTEC 101/105e/600a.
• Hot water systems & safety.
• Chemical water treatment.
• Construction skills F-Gas training/
Accessories training courses
•
30i System and Greenstar 12i-24i System boilers).
• Greenstar Highflow CDi & FS CDi Regular floor standing
gas-fired condensing combi and regular boilers.
Greenstar oil-fired products.
assessment certification.
• IDHEE domestic heating design.
• Domestic ACS training and assessment – reassessment.
CCN1 + 3 appliances.
• Worcester controls.
QCF Level 3 Award
– Air source and ground source heat pumps.
– Air to water and split air to water heat pumps.
– Solar thermal.
•
• Green Deal.
MCS Made Easy.
18
A complete after-sales service
As part of the worldwide Bosch Group, Worcester strives to
maintain the highest possible standards of after-sales care.
All the technical advice
you need
In addition to the no-nonsense parts and labour
Spares
guarantee applicable to all Worcester products, you and
Genuine replacement parts for all supported Worcester
your customers have the assurance that every Worcester
products are readily available from stock, or on a next day
product is manufactured to both the appropriate British
delivery basis. Visit our website www.worcester-bosch.
and European standards.
co.uk/spares to find your local stockist.
Worcester Contact Centre
Customer Technical Support
Should you require support, our award winning Contact
The Worcester Technical Helpline is a dedicated phone
Centre team, based at our head office in Worcester, are
line – committed to providing a comprehensive service to
ready to take your calls. Whatever your query our contact
complement the brand name and quality of our products.
centre operators along with our nationwide team of
Our experienced team of technical experts provides
engineers are ready to help you.
answers to queries of a technical nature across the entire
Worcester range.
Tel: 0330 123 9559
Worcester also has a pre-sales department, which provides
Opening times
assistance in selecting a heating system to suit a particular
Monday – Friday: 7.00am – 8.00pm
application, along with full guidance on installation. For
Saturday: 8.00am – 5.00pm
more information please contact the Technical Helpline
Sunday: 9.00am – 12 noon
or alternatively visit our website where literature can be
Bank Holidays: 8.00am – 4.30pm
downloaded www.worcester-bosch.co.uk
Technical
Tel: 0330 123 3366
Fax: 01905 752 741
Email: [email protected]
Opening times
Monday – Friday: 7.00am – 8.00pm
Saturday: 8.30am – 4.00pm
Bank Holidays: 8.00am – 4.30pm
19
Useful numbers
Customer Service
Sales
Engineer Appointments
Tel: 0330 123 9669
Email: [email protected]
Fax: 01905 456445
or telephone 0330 123 9339
[email protected]
Enquiries
Spare Parts
Email: [email protected]
Tel: 0330 123 9779
or telephone 0330 123 9559
Fax: 01905 754620
Guarantee Registration
[email protected]
To register your Worcester guarantee,
Technical Helpline (Pre & Post Sales)
please visit our website
Tel: 0330 123 3366
www.worcester-bosch.co.uk/registration
Fax: 01905 752741
or telephone 0330 123 2552
[email protected]
Renewables Technical Helpline
Email: [email protected]
or telephone 0330 123 9229
Training
Tel: 0330 123 0166
Fax: 01905 752535
[email protected]
Literature
Email: [email protected]
or download instantly from our website
or telephone 0330 123 9119
Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.
These rules apply to calls from any type of line, including mobile, BT, other fixed phone line or payphone. Calls from mobiles and some other networks may vary.
Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes.
www.worcester-bosch.co.uk
In partnership with
This leaflet is accurate at the date of printing, but may be superseded and should be disregarded if specification and/or appearances
are changed in the interest of continued improvement. The statutory rights of the consumer are not affected.
Part No. 8 716 116 617 B 05/14
BBT3138
Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd.
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