TABLE OF CONTENTS
Congratulations......................................................................... 1
Safety Warnings......................................................................... 4
Spa Configuration and Water Capacities................................ 7
Electrical Requirements and Installation................................ 41
Electrical Wiring.............................................................. 41
Spa Start Up............................................................................... 43
Selecting a Location....................................................... 43
Inspection....................................................................... 44
Filling the Spa with Water............................................... 44
Turning the Power On.................................................... 46
Verifying Water Circulation............................................. 46
Testing the GFCI Breaker............................................... 46
Priming the Pump........................................................... 47
Water Preparation........................................................... 47
Keys and Function.................................................................... 49
Pump Keys..................................................................... 49
Light Keys....................................................................... 51
Up Key............................................................................ 51
Down Key....................................................................... 51
Economy Key................................................................. 52
Filter Key........................................................................ 52
Filter Cycle...................................................................... 52
Ozone Output.................................................................. 53
Circulation Pump............................................................ 53
Smart Winter Mode........................................................ 53
Power Up Detection........................................................ 54
Temperature Sensor Failure........................................... 54
Maintaining Your Spa................................................................ 55
Draining Your Spa.......................................................... 55
Pillow Care..................................................................... 55
Jet Care.......................................................................... 56
Removing, Installing, and Cleaning Filters..................... 57
Winterizing Your Spa...................................................... 58
Replacing the Light Bulb................................................ 58
Spa Cabinet Care........................................................... 59
Cleaning Your Spa Interior.............................................. 59
Cover Care..................................................................... 60
Chemical Treatment of Water......................................... 61
Water Chemistry........................................................................ 62
Water Treatment Glossary.............................................. 62
Spa Chemicals Glossary................................................ 67
Maintaining the Proper Ph.............................................. 69
Troubleshooting........................................................................ 70
Warranty Information................................................................ 73
Interior Spa Diagram................................................................. 77
Congratulations...
Congratulations on the purchase of your new Island spa by
Owning a spa brings some responsibility. With proper care, your
Artesian. We know you will enjoy your spa. Although spas are
spa will provide years of enjoyment and therapy for your family
relaxing and fun, we believe they can be an indispensable part
and friends. Please take time to read and understand all of the
of a healthy lifestyle. The spa lifestyle is one that encourages
instructions provided before you install your Artesian spa. This
health and well-being. You may experience any of a number of
owner’s manual is meant to be a supplement to the
physical benefits, including decreased muscular aches and
training you should receive from your dealer when you purchase
stress. As stress plays a role in many chronic illnesses, you may
and start up your spa for the first time.
see some of your most familiar physical maladies disappear.
Please remember your spa is a powerful piece of electrical
You have joined a long line of people who appreciate the
equipment. It is extremely important that you have it properly
relaxation and the therapeutic benefits offered by a spa. The
installed to ensure safe use. This manual explains safety
word spa is derived from the Latin for “salus per aquam”, which
precautions, installation instructions, and operating and
means health from water. One of the first uses of a spa was via
maintenance procedures. If you have any questions regarding
hot mineral springs discovered by conquering Roman soldiers.
this manual, please call your competent Artesian spa dealer, who
As they immersed their weary bodies in the springs, they found
will be happy to further assist you.
many of their aches and pains fade away. This knowledge was
quickly translated to more convenient and more widespread use
Enjoy your spa, and as the water soothes, cleanses, and
of spas in the form of the legendary Roman baths. These baths,
relaxes you, remember that you are taking a step towards
which sometimes sprawled for several city blocks, were centers
full-body wellness. Interested in learning more about wellness?
for physical wellness, hygiene, and socializing, much like today’s
Your Artesian dealer can familiarize you with the concepts of the
spa! Hot mineral springs reached widespread popularity again in
spa’s cleansing properties, as well as aromatherapy products
17th century Europe, and they were considered to be helpful in
that can enhance your spa and after-spa ritual.
skin, joint, intestinal, and nervous maladies. Spas became the
hottest destinations for any travelers who could afford them!
Today, with the possibility of a personal spa, your most desirable
destination need be no further than your own back yard.
1
Before you do anything else, make sure you
visit our website at www.artesianspas.com
and register your new Artesian spa.
2
For your future reference and convenience, please record the Serial
and Model number along with the installation date in the spaces
provided below. STORE THIS MANUAL WHERE YOU CAN EASILY
FIND IT WHEN NEEDED. The serial and model numbers are mounted
on the base of the equipment enclosure area, as shown below.
Spa Serial Number__________________________________________
Spa Model Number__________________________________________
Spa Installation Date_________________________________________
Dealer Name, Address, and Telephone Number
_________________________________________________________
_________________________________________________________
_________________________________________________________
SAFETY WARNINGS
PLEASE TAKE THE TIME TO READ ALL OF THESE
WARNINGS AND CAUTIONS PRIOR TO USING YOUR SPA.
PLEASE, be a responsible spa owner. When installing and using this
spa, always adhere to basic safety precautions. Be sure to list
emergency telephone numbers at the telephone nearest the spa,
including physician, hospital, ambulance, police, and the fire
department. Be certain to explain safety precautions to all new or
occasional users of your spa. Remember, they may not be aware
of the possible risks associated with the spa water temperature.
Have at least one family member learn CPR (cardiopulmonary
resuscitation). IT COULD SAVE A LIFE!
WARNING: People having a medical history of heart disease, high
blood pressure, diabetes, obesity, or any other chronic disease should
consult a physician prior to using a spa or hot tub.
WARNING: People using medication should consult a physician prior
to using a spa, as some medications increase drowsiness and/or mix
dangerously with spa use to affect the heart or blood pressure.
WARNING: People with infectious disease should not use a spa or
hot tub.
Diagram of Where to Find Serial Number
WARNING: Women who are pregnant or possibly pregnant should
consult a physician prior to using a spa or hot tub due to the potential
for serious fetal damage.
WARNING: Do not use your spa alone. Long exposure may induce
HYPERTHERMIA (elevated body temperature). Hyperthermia occurs
when the internal temperature of the body reaches several degrees
above normal (98.6 degrees F). Symptoms include dizziness, fainting,
drowsiness, and lethargy. The effects of hyperthermia include:
1) Unawareness of impending hazard
2) Failure to perceive heat
3) Failure to recognize the need to exit the spa
4) Physical inability to exit the spa
5) Fetal damage in pregnant women
6) Unconsciousness, resulting in danger of drowning
3
4
SAFETY WARNINGS cont...
WARNING: Do not use drugs or alcohol before or during the use of a
spa or hot tub to avoid unconsciousness and possible drowning.
WARNING: Drugs, alcohol, and some medications greatly increase
the risk of fatal hyperthermia.
WARNING: Before entering the spa or hot tub, measure the water
temperature with an accurate thermometer. Water temperatures
above 100 degrees F (38 celsius) may be injurious to the health of
some. Recommended water temperature for the average, healthy
adult is between 100-104 degrees F. Decrease the temperature for
children or if immersion for more than 10 minutes is anticipated. For
exercise, keep the temperature less than 90 F (32 C). See section on
“Adjusting spa temperature.”
WARNING: NEVER operate your spa if the suctions fittings are
broken or missing.
WARNING: Do not permit any electrical appliance, such as a light,
telephone, radio, or television, (except those items that are supplied
within this spa or hot tub) within 5 feet (1.5 meters) of a spa. Your spa
must be wired by a licensed electrician. Improper wiring can cause
injury and/or death by electrical shock. Improper wiring voids your
warranty.
WARNING: This spa generates radio frequency energy and may
interfere with radios or television reception if not installed correctly. If
interference occurs, change the antenna, increase space between spa
and appliance, or consult your Artesian dealer or a qualified
radio/television technician.
WARNING: The water in your spa must never exceed 104 degrees F
(40 C). There is a risk of scalding.
WARNING: Do not remove the front panel of this spa or hot tub
(unless instructed by your dealer). There is a danger of electrocution.
WARNING: Do not use the spa or hot tub immediately following
strenuous exercise.
WARNING: Maintain water chemistry in accordance with the
chemical manufacturer’s instruction.
WARNING: Prolonged immersion in a spa or hot tub may be injurious
to your health.
WARNING: Always keep your spa covered when not in use. Damage
due to exposure is NOT covered under warranty. Keep spa full of
water when in direct sunlight to decrease the risk of ultraviolet
damage.
WARNING: To avoid injury, exercise care when entering or exiting the
spa or hot tub.
WARNING: NEVER allow unsupervised children around the spa.
There is a risk of accidental drowning. Use straps and clip tie downs
to secure the spa cover when not in use to prevent child access.
However, even a secure cover must not replace proper adult
supervision.
KEEP THESE SAFETY INSTRUCTIONS IN A CONVENIENT AND
READILY ACCESSIBLE LOCATION!!
WARNING: There is a risk of hair or body entrapment. The suction
fittings in this spa are sized to match the specific water flow created by
the pumps. Should the need arise to replace the suction fittings of the
pump, be sure that flow rates are compatible. NEVER use a suction
fitting rated less than the flow rate of the original suction fitting.
5
6
LINE DRAWING KEY
Name of Component
SPA CONFIGURATION AND WATER CAPACITIES
Symbol for Component
Poly Roto-Wave (LG)
Poly Roto-Wave
Poly Directional-Wave
Non-Adjustable Whirlpool / Adjustable Whirlpool
Non-Adjustable Euro
Mini Storm Directional-Wave
Master Massage
Mini Multi-Massage-Wave
Ozone / Drain Jet
Storm Direct Gray
BIMINI 72 jet
LED
Air Control
Diverter Controls
Filter Well and Filters
Speakers
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Pump 3
Heater
Filter
580 Gallons
dry / 1100 lbs filled / 6000 lbs
91”x132”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
4.8 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
Line Drawings may not be exact models of your particular
spa. There might be options shown not on your spa.
7
8
SPA CONFIGURATION AND WATER CAPACITIES
GRAND BAHAMA 62 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Pump 3
Heater
Filter
9
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
3.0 HP 1SPD 230V Power WOW
5.5 KW Flo Thru
Disposable Micro-Filter / 50 sq. ft.
GRAND BAHAMA 52 jet 3 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Pump 3
Heater
Filter
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
3.0 HP 1SPD 230V Power WOW
5.5 KW Flo Thru
Disposable Micro-Filter / 50 sq. ft.
10
SPA CONFIGURATION AND WATER CAPACITIES
GRAND BAHAMA 52 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
11
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
5.5 KW Flo Thru
Disposable Micro-Filter / 50 sq.ft
GRAND BAHAMA 42 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
4.8 HP 2 SPD 230V 56F
4.8 HP 1 SPD 230V 56F
5.5 KW Flo Thru
Disposable Micro-Filter / 50 sq. ft.
12
SPA CONFIGURATION AND WATER CAPACITIES
GRAND BAHAMA 32 jet 2 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Circulation
Heater
Filter
13
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
3.0 HP 1SPD 230V Power WOW
3.0 HP 1SPD 230V Power WOW
24 hr. circ system
4.1 KW Laing
Disposable Micro-Filter / 50 sq. ft.
GRAND BAHAMA 32 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
6.0 HP 2SPD 230V 56F
5.5 KW Flo Thru
Disposable Micro-Filter / 50 sq. ft.
14
SPA CONFIGURATION AND WATER CAPACITIES
GRAND CAYMAN 62 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Pump 3
Heater
Filter
15
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
3.0 HP 1SPD 230V Power WOW
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
GRAND CAYMAN 52 jet 3 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Pump 3
Heater
Filter
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
3.0 HP 1SPD 230V Power WOW
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
16
SPA CONFIGURATION AND WATER CAPACITIES
GRAND CAYMAN 52 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
17
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
GRAND CAYMAN 42 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
4.8 HP 2 SPD 230V 56F
4.8 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
18
SPA CONFIGURATION AND WATER CAPACITIES
GRAND CAYMAN 32 jet 2 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Circulation
Heater
Filter
19
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
3.0 HP 1 SPD 230V 56F
3.0 HP 1 SPD 230V 56F
24 hr. circ system
4.1 KW Laing
Disposable Micro-Filter / 50 sq. ft.
GRAND CAYMAN 32 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
330 Gallons
dry / 783 lbs filled / 4121 lbs
91”x91”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
20
SPA CONFIGURATION AND WATER CAPACITIES
CAPTIVA 52 jet 3 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Pump 3
Heater
Filter
21
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
3.0 HP 1SPD 230V Power WOW
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
CAPTIVA 52 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
22
SPA CONFIGURATION AND WATER CAPACITIES
CAPTIVA 42 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
23
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
4.8 HP 2 SPD 230V 56F
4.8 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
CAPTIVA 32 jet 2 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Circulation
Heater
Filter
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
3.0 HP 1SPD 230V Power WOW
3.0 HP 1SPD 230V Power WOW
24 hr. circ system
4.1 KW Laing
Disposable Micro-Filter / 50 sq. ft.
24
SPA CONFIGURATION AND WATER CAPACITIES
CAPTIVA 22 jet
CAPTIVA 32 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Cartridge Filter
25
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
6.0 HP 2SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
4.8 HP 2SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
26
SPA CONFIGURATION AND WATER CAPACITIES
ANTIGUA 52 jet 3 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Pump 3
Heater
Filter
27
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
3.0 HP 1SPD 230V Power WOW
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
ANTIGUA 52 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
28
SPA CONFIGURATION AND WATER CAPACITIES
ANTIGUA 42 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
29
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
4.8 HP 2 SPD 230V 56F
4.8 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
ANTIGUA 32 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
30
SPA CONFIGURATION AND WATER CAPACITIES
ANTIGUA 32 jet 2 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Circulation
Heater
Filter
31
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
3.0 HP 230V POWER WOW 1 SPD
3.0 HP 230V POWER WOW 1 SPD
24 hr. circ system
4.1 KW Laing
Disposable Micro-Filter / 50 sq. ft.
ANTIGUA 22 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
330 Gallons
dry / 551 lbs filled / 3263 lbs
82”x82”x36”
LCD S-CLASS
4.8 HP 2SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
32
SPA CONFIGURATION AND WATER CAPACITIES
SABA 46 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
33
330 Gallons
dry / 501 lbs filled / 2586 lbs
72”x82”x35”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
6.0 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
SABA 38 jet
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Heater
Filter
330 Gallons
dry / 501 lbs filled / 2586 lbs
72”x82”x35”
LCD S-CLASS
4.8 HP 2 SPD 230V 56F
4.8 HP 1 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
34
SPA CONFIGURATION AND WATER CAPACITIES
SABA 29 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
35
330 Gallons
dry / 501 lbs filled / 2586 lbs
72”x82”x35”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq ft
SABA 29 jet 2 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Circulation
Heater
Filter
330 Gallons
dry / 501 lbs filled / 2586 lbs
72”x82”x35”
LCD S-CLASS
4.8 HP 1 SPD 230V 56F
3.0 HP 1 SPD 230V POWER WOW
24 hr. circ system
4.1 KW Laing
Disposable Micro-Filter / 50 sq ft.
36
SPA CONFIGURATION AND WATER CAPACITIES
SANTA CRUZ 30 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
37
330 Gallons
dry / 441 lbs filled / 1943 lbs
82”x60”x32”
LCD S-CLASS
6.0 HP 2 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
SANTA CRUZ 30 jet 2 pump
Volume
Weight
Dimensions
Control
Pump 1
Pump 2
Circulation
Heater
Filter
330 Gallons
dry / 441 lbs filled / 1943 lbs
82”x60”x32”
LCD S-CLASS
3.0 HP 1 SPD 230V POWER WOW
3.0 HP 1 SPD 230V POWER WOW
24 hr circ. system
4.1 KW Laing
Disposable Micro-Filter / 50 sq. ft.
38
SPA CONFIGURATION AND WATER CAPACITIES
SANTA CRUZ 18 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
39
330 Gallons
dry / 441 lbs filled / 1943 lbs
82”x60”x32”
LCD S-CLASS
4.8 HP 2 SPD 230V 56F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
SANTA CRUZ 13 jet
Volume
Weight
Dimensions
Control
Pump 1
Heater
Filter
330 Gallons
dry / 441 lbs filled / 1943 lbs
82”x60”x32”
K-19 S-CLASS
3.0 HP 2 SPD 110V 48F
5.5 KW FLO THRU
Disposable Micro-Filter / 50 sq. ft.
40
ELECTRICAL REQUIREMENTS
AND INSTALLATION
MUST BE DONE BY A CERTIFIED ELECTRICIAN
Important
Connections
Neutral of GFCI
must be connected
to neutral bus.
The following information is provided for hooking up electrical supply to
your new spa. A qualified, licensed, electrician must perform this work.
Failure to follow these instructions will terminate all warranty coverage
and can cause serious injury or death.
Neutral from spa
must be connected
to breaker.
ELECTRICAL WIRING
WARNING: Your spa must be wired according to these
instructions. Failure to do so will terminate all warranties and
all listings from the independant listing facility.
1) The Island Spa requires a 240 VAC, dedicated system.
The spa must be hardwired to the power supply, with no
plug-in connections, extension cords, or sharing of service.
2) The spa requires that you run 6 AWG copper wire. Do Not Use
Aluminum Wire.
From Electrical Box To Spa
From Electrical Box
To Spa
• The black and red wires from the electrical box must be connected to the input of
the GFCI.
• The white wire from the electrical box must be connected to the neutral bus.
• The green or copper wire must be connected to the ground log of the GFCI.
• The black, red and white wires going to the spa must be connected directly to the
output of the GFCI.
• The neutral of the GFCI must be connected to the neutral bus.
• The green or copper wire going to the spa must be connected to the ground log.
3) The power supply must have a suitable Ground Fault Circuit
Interrupter (GFCI), according to Section 422-20 of the National
Electrical Code, ANSI/NFPA 70-7987. This could be used as the
shut-off switch, which must be installed in plain view of the spa. This
electrical service must be readily accessible to the spa occupants,
but must not be within 5 feet of the spa.
Pack Terminal Block from GFCI
MUST BE DONE BY A CERTIFIED ELECTRICIAN
4) Use only non-metallic conduit and fittings when installing power to
the spa.
5) After your spa has been positioned, route lines through the knockout
on the left or right front corner of the spa.
6) Connect the power to the spa.
•
•
•
•
41
The black wire must be installed 1st from the top.
The white/neutral wire must be installed 2nd from the top.
The green or copper wire must be installed 3rd from the top.
The red wire must be installed 4th from the top.
42
SPA START-UP
Please read each step of the start up section prior to doing the
step.
SELECTING A LOCATION
7) Have the spa deck installed by a knowledgeable contractor to en
sure proper support.
8). If the spa is placed on the ground, even for a short period of time,
it must be supported by stones that are at least 2 inches thick and
12 inches square. A solid foundation is recommended as soon as
possible.
In preparation for installing your new Artesian spa, you should
ensure that your chosen location meets these minimum guidelines:
INSPECTION
1) Place your spa on a surface that is large enough for the entire spa to
fit. Consider the space needed to easily access equipment
compartments and circuit breakers. Remember, all electronics
must be kept dry.
You will want to inspect your spa, prior to filling it up with water.
Look for and remove any debris in the spa tub or in the filter area.
Verify that pump plugs are installed on the pumps and that the
pump unions are tight.
2) The spa must be on a solid, level foundation. Recommended: 4inch cement slab that has cured for at least 72 hours. Your warranty
will be voided if the spa is not properly installed. Structural damage
due to an improper foundation is not covered under warranty.
3) To avoid potential water damage to the skirt and frame, your spa
should be placed on a site where it will not be in the way of water
sprinklers.
4) OUTDOOR SPAS: Consider building codes, electrical and
plumbing codes, desired proximity to house, wind and sun exposure,
location of trees (falling leaves, shade), dressing area, landscaping
and lighting when selecting a location.
5) INDOOR SPAS: Floor surface must have traction to prevent slipping
when wet. A floor drain is optimum. As room humidity will increase
because of the spa, provide ample ventilation to prevent dry rot,
mildew and mold. Use materials that will withstand humidity. There
may be a need for cross-ventilation fans and/or dehumidifiers. The
spa chemicals may corrode some household metals. Provide ample
room if servicing should be needed. Strong foundational support is
vital, particularly if a second-story site is selected.
6) Ensure the equipment compartment is in a location where it will not
be damaged by water drainage. Cover the equipment compartment
with a heavy screen if rodents are a problem. Damage due to
rodents is not under warranty.
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FILLING THE SPA WITH WATER
NOTE: DO NOT fill your spa with hot water straight out of your
water heater or tap. This water may be as hot as 180 degrees F
and will cause damage to the surface and plumbing of the spa.
This will void your warranty. Level the spa before filling.
1) Prepare to fill the tub by removing all debris.
2) Remove the filters from your spa (see Removing, Installing and
Cleaning Filters, page 33)
3) Place your garden hose in the circulation pump line.
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SPA START-UP cont...
TURNING THE POWER ON
FILLING THE SPA WITH WATER cont...
Turn the power to the spa on at the main circuit breaker. Verify that
your spa has no error codes. (See page 47) Verify you have good
circulation in your spa. Your pumps will come on in cycles, for 1
minute each cycle.
4) Fill the tub from the circulation pump line until water level is above
the foot-well.
Note: This will purge all the air out of your circulation pump.
An air lock can cause damage to your circulation pump
and is not covered under warranty.
5) Once the water level is filled over the foot-well, you can pull the
hose out of the circulation line and continue filling the spa from the
filter well.
VERIFYING WATER CIRCULATION
1) Open all the jets.
2) Press and hold the Pump 2 key for 5 seconds.
3) Make sure each seat has water flow. Note: On certain spas there is
a diverter valve. Verify where the diverter valve is located.
6) Fill the spa to the bottom of the pillows. Note: DO NOT OVER-FILL
YOUR TUB!
4) Press and hold pump 2 key again to shut off all jets.
7) With the front panel off, verify there are no leaks at the pump
unions. Note: Pump unions can become loose during shipping.
Verify that there are no leaks during filling of the spa.
TESTING THE GFCI BREAKER
8) Reinstall the circulation pump and all filters.
NOTE: The electrical service panel for your spa should be
equipped with a GFCI breaker. To avoid the risk of electrical
shock, perform the following safety test before each use of
your spa.
1) Make sure the power is turned on at the electrical service panel.
2) Turn on the GFCI breaker. If the breaker stays on, it is functioning
properly.
DANGER: RISK OF ELECTRICAL SHOCK
If the GFCI breaker fails to operate as described, there is a possibility
of an electric shock if the spa is used. Shut off the power at the main
electrical service panel until the source of the problem has been
identified and corrected by a licensed electrician or qualified spa
technician.
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46
SPA START-UP cont...
TESTING THE GFCI BREAKER cont...
NOTE: When power is turned on, your spa is automatically
programmed to start circulating water through the circulation
pump. Each pump and/or blower will come on consecutively for
approximately 1 minute to automatically purge the system. Adjust
your temperature by pressing the up button on your touchpad
until the desired temperature is displayed. This setting will allow
your spa to heat to the set temperature.
CAUTION: If water is not noticeably coming from your spa jets
during the automatic purge, turn on the high speed pump. If water
is still not coming from the jets, the pump needs to be manually
primed, following the steps below.
PRIMING THE PUMP
1) Turn off power at electrical service panel.
2) Locate and loosen one of the pump compression fittings on each
pump by turning it counterclockwise one half of one turn.
3) Allow air to escape from fittings. When a steady stream of water
flows from the compression fitting, close it by turning it clockwise
until tight.
4) Turn on power at electrical service panel.
5) Check once more to make sure that water is flowing from the jets
during auto purge. If so, continue. If no water is coming from your
spa jets, please call your Artesian dealer for further assistance.
WATER PREPARATION
NOTE: Before putting your new spa into operation, understand
that preparing your new water is an important part of
maintenance. Failure to properly prepare your water can result
in substantially decreasing the life of the components and may
void your warranty in severe cases. Your Artesian dealer should
have a start-up and maintenance kit available for you when you
receive your spa.
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48
KEYS AND FUNCTION
Display Icon Diagram
PUMP KEYS
Up Key
Filter Key
Light Key
Pump 1 Key
1) To activate Pump 1 press the Pump 1 key. When Pump 1 is
running in low speed, you will see the Pump 1 icon blinking in the
display. The second push on Pump 1 will turn Pump 1 to high
speed. When the pump is in high speed the pump 1 icon will
remain solid. A third push of the Pump 1 key will turn Pump 1 off.
NOTES: If there is a heat demand, a Cooldown period (30 seconds
after heaters turn off), or when pump is running because of a filter
cycle, the controller will turn the pump in Low speed. Then, if the
user presses the Pump key, Pump will go directly into High Speed.
This has been added to give the user feedback.
When the pump is already running due to an automatic function
and the key is pressed, the cycle will be cancelled and the pump
will switch to next speed. Another press will start the built-in
timer.
Down Key
Econo Key
Pump 2 Key
Pump 3 Key
At power-up, Pump 1 will run for 1 minute in high speed.
If a Circulation Pump is installed Pump 1 is single speed.
2) To activate Pump 2 press the Pump 2 key. When Pump 2 is
running, you will see the Pump 2 icon lit in the display. The second
push on Pump 2 will turn Pump 2 off.
NOTE: When the pump is already running due to an automatic function
and the key is pressed the pump will shut OFF. Another press will
start the built-in timer.
3) To activate Pump 3 press the Pump 3 key. When Pump 3 is
running, you will see the Pump 3 icon lit in the display. The second
push on Pump 3 will turn Pump 3 off.
NOTE: When the pump is already running due to an automatic function
and the key is pressed the pump will shut OFF. Another press will
start the built-in timer.
49
Light Icon
Pump 1
Pump 3
Locked Icon
Filter Icon
Pump 2
Heat Icon
Economy
Mode Icon
50
KEYS AND FUNCTION cont...
ECONOMY KEY
LIGHT KEY
Press the ECONOMY key to turn economy mode on. Press the
ECONOMY key a second time to turn economy mode off. When the
spa is set to economy mode the icon is on solid.
Pressing the LIGHT Key once will turn the light on full intensity. The
Light Icon is displayed. Pressing the LIGHT Key a second time will turn
the light off.
NOTE: A built in timer automatically turns the light off after 2
hours unless light has been manually deactivated.
UP KEY
The UP Key displays and increases the spa temperature set point. The
first push of the UP Key will display the current temperature set point in
the display. Each additional push of the UP Key will increase the spa
temperature set point by 1 degree Fahrenheit. Holding the key
increases the set point automatically by 1 degree Fahrenheit. The
temperature limit is 104 degrees Fahrenheit (40 degrees Celcius).
When economy mode is set, the pack regulates the water temperature
20 degrees below the actual set point.
FILTER KEY
The first push of the FILTER key will show ‘Fdxx’ in the display with ‘xx’
being the filter duration time in hours. You can then use the UP and
DOWN keys to set the duration time from 0 to 12 hours.
A second press of the FILTER key will save and exit. The filter cycle
will start right away. If the FILTER key is not pressed a second time
within 5 seconds the new ( if it was changed) duration is saved, but the
cycle will start only at the next scheduled filter cycle.
The default tempurature is 95 degrees Fahrenheit ( 35 degrees
Celcius).
The default duration is 2 hours without the circulation pump and 12
hours with the circulation pump.
The set point icon is on when UP key is pressed and for 5 seconds
after key has been released.
The filter icon is lit only when the filter cycle is on.
DOWN KEY
The DOWN Key displays and decreases the spa temperature set
point. The first push of the DOWN Key will display the current
temperature set point in the display. Each additional push of the
DOWN Key will decrease the spa temperature set point by 1 degree
Fahrenheit. Holding the key decreases the set point automatically by 1
degree Fahrenheit. The temperature limit is 59 degrees Fahrenheit (15
degrees Celcius).
The default temperature is 95 degrees Fahrenheit ( 35 degrees
Celcius).
The set point icon is on when DOWN key is pressed and for 5 seconds
after key has been released.
51
FILTER CYCLE
Functionality Without Circulation Pump - The filter cycle occurs
twice a day (every 12 hours), it is adjustable from 0 to 12 hours and
consists of starting Pump 2 and Blower/Pump 3 for 1 minute to purge
the plumbing and then start Pump 1 low speed and the ozonator for
the duration of the cycle.
Functionality With Circulation Pump - The filter cycle occurs twice
a day (every 12 hours), it is adjustable from 0 to 12 hours and consists
of starting Pump 2 and Blower/Pump 3 for 1 minute to purge the
plumbing and then start the ozonator and the circulation pump for the
duration of the cycle.
Overtemp Protection - If the water temperature exceeds the set point
by more than 2 degrees F when the temperature of the water is 98
Degrees F or above, the system will suspend the filter cycle. This -
52
KEYS AND FUNCTION cont...
POWER-UP DETECTION
FILTER CYCLE cont...
After a power-up, the display will blink until a key on the control panel
is pressed. This feature is to let the user know that a power failure has
occurred.
prevents excessive water temperatures due to a long filtration during
warm temperatures. The filter logo will blink for the remainder of the
filter cycle. If the water temperature cools to 1 degree F above the set
point before the end of the cycle, the filter cycle will resume for the
remainder of the time.
Manual Protection - If during a filter cycle, Pump 1, Pump 2, Blower/
Pump 3 or Light Key are pressed, the filter cycle is suspended and will
resume 40 minutes after the last pump has turned OFF. In systems
with a circulation pump, the circulation pump will continue to run, but
the ozonation will be suspended.
TEMPERATURE SENSOR FAILURE
After a power-up, the display will blink until a key on the control panel
is pressed. This feature is to let the user know that a power failure has
occurred.
OZONE OUTPUT
The ozone output is active during the filter cycle, adjustable from 0 to
12 hours. If set without the Circ. Pump the ozone follows Pump 1 low
speed. If set with the Circ. Pump, the ozone follows the Circulation
Pump. The ozonator does not work during the filter cycle if there is a
filter cycle overtemp or if it is in manual protection.
CIRCULATION PUMP
The Circulation Pump is adjustable from 0-12 hours twice a day (with
filter cycle). It will turn OFF when the temperature of the water is 2
degrees above the set point or when the temperature of the water is 98
degrees F or above.
SMART WINTER MODE
When the spa is in Winter Mode, the pumps turn on when the
ambient temperature falls below 68 degrees F (20 degrees C). The
pumps activate for 1 minute every two hours or less, for at least 24
hours.
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54
MAINTAINING YOUR SPA
JET CARE
DRAINING YOUR SPA
We recommended that you clean your jets when you drain your spa.
However, if you do need to clean your jets in between this can be
accomplished with a full spa.
Your spa needs to be drained, cleaned, waxed, and refilled about
every six months. More frequent water changes may be necessary if
bather load is heavy. A hose bib has been provided below the left side
of your front access panel, to assist you in draining your spa.
1) Turn off the power to your spa. If
you fail to turn the power off, vital
components could be damaged. Do
not leave an empty spa exposed for
long periods of time in hot, sunny
weather.
2) Attach your garden hose to the hose
bib.
3) Place the other end of the hose in
an area that will accept the water
capacity of your spa.
Valve Knob
Hose Bib
4) Open the hose bib by turning the valve knob counterclockwise to the full stop position.
5) Check the garden hose end to see if water is flowing. If water
is not flowing, check the hose for kinks. Also check to see if
valve is in the full open position.
CAUTION: The chemical content and temperature of the water will
cause damage to certain vegetation. We do not recommend that
you drain your spa onto plants or lawns. If you choose to do this,
please remove your spa cover and allow spa to cool for a minimum of 24 hours with the spa turned off.
1) To remove the jet inserts turn
the jet counterclockwise to the
off position until it stops.
Continue to turn the jet past the
stop point to loosen it from the
spa. The insert will now pull out.
2) Soak jet inserts in a mixture of
1 part vinegar to two parts warm
water for 2-3 hours. Periodically
rotate the spinner nozzle to
break up residue in the jets.
4) Rinse the jet inserts under warm
water.
5) To reinstall the jets insert jet into
jet body and turn clockwise until
fully seated then tug to make
sure it is seated properly. You
can then continue to turn clockwise until it stops.
PILLOW CARE
Remove and clean the pillows with soapy water and a soft cloth when
needed. Use a vinyl conditioner once a month. Remove pillows when
doing chemical shock treatment.
55
NOTE: A jet with stainless steel escutcheons can be slippery. You
can use a soft cloth or jar-opening pad to assist in removing and
installing the jet.
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MAINTAINING YOUR SPA cont...
WINTERIZING YOUR SPA
REMOVING, INSTALLING AND CLEANING FILTERS
You should replace your disposable spa filters every four months.
These are the steps needed to successfully replace your filters.
It is not recommended that you drain your spa completely during
freezing conditions. We recommend that you leave your spa full of
water with the power on to keep the tub from freezing. If you decide to
drain your spa during freezing conditions, contact your dealer for help.
Contact your Artesian dealer before refilling a drained spa in freezing
temperature.
1) Turn off all power to your spa and
remove the filter lid by lifting it out
towards you.
WARNING: Damage to your spa caused by freezing is NOT
covered under warranty. Please contact your local Artesian
dealer to assist you in winterizing your spa.
2) Turn the filter counterclockwise and
remove it from the filter well.
3) Dispose of the used filter.
5) To replace, set screen back into its
place and turn clockwise to fasten.
DO NOT over-tighten.
6) Place the new filter into it’s place
and turn clockwise to fasten. DO
NOT over-tighten.
REPLACING THE LIGHT BULB
1) Turn off the power at the main electrical service panel.
2) Remove front access panel.
3) Locate and remove the reflector by turning it counterclockwise until
free from wall fitting.
4) Remove the bulb from the holder.
5) Replace with new bulb. Your Artesian dealer has these bulbs in
stock.
6) Replace the reflector by screwing it clockwise back onto the wall
fitting.
7) Replace the front panel.
8) Turn power on at the main electrical service panel.
WARNING: Power to your spa must be turned off prior to
removing your filters. The suction at the filter is extremely strong
and can cause injury if there is no filter. NEVER run your spa
without the filters properly installed. Injury to person and damage
to the equipment can occur. Any damage to equipment due to this
circumstance will not be covered under warranty.
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NOTE: The spa light bulb is not covered under warranty.
58
MAINTAINING YOUR SPA cont...
SPA CABINET CARE
The wood cabinet of your spa is stained and sealed with an oil-based
acrylic stain. The stain is formulated especially for spa cabinet and
deck applications and is resistant to ultraviolet light damage caused by
sun rays. It is also resistant to fungus and insect damage. Your
Artesian dealer carries this type of stain for your convenience, so call
your dealer when you’re ready to re-stain your cabinet. You should
re-stain your wood cabinet at least once a year, or more frequently
depending on your environmental conditions.
1) Gently wash the cabinet with mild soap and water and allow to dry
completely.
2) Moisten a rag with the stain you have purchased from your Artesian
dealer.
3) Apply the stain on the entire cabinet surface, wiping off any excess
stain as you are applying.
4) Allow stain to dry for a minimum of 24 hours before getting the
cabinet wet.
NOTE: Do not apply any solid type finish such as shellac or
varnish. After weathering, these types of finishes will crack and
or turn yellow. To refinish the wood, you will need to completely
strip the finish before applying the new one. Use only the stain
recommended by your Artesian dealer for refinishing your spa.
CLEANING YOUR SPA INTERIOR
It is important to clean the interior of your spa every time it is drained
to help preserve the sheen of your spa’s surface. However, it is
important that you do not use any abrasive cleaners or strong
chemicals. Your Artesian Spas authorized dealer will be able to supply
you with the proper cleaning solution for your spa. After cleaning, -
59
make sure all residues are removed prior to filling the spa. This will
help prevent sudsing and improper chemical balance.
COVER CARE
Cleaning of your spa cover is an important part of routine
maintenance. Dirt acts as an abrasive to the vinyl topcoat, and can
also cause wear to folds, seams, and stitching. Mildew growing on
damp, dirty vinyl will begin to actually root in the fabric, accelerating
failure.
Follow this simple routine for cleaning, prior to application of vinyl
protectant:
1) Rinse with cool water using a garden hose.
2) Spray with a gentle, non-foaming cleaner and wipe clean. Never
use laundry detergent, abrasives, alcohols, dish soaps or harsh
cleaners. These can actually remove some of the topcoat and
cause premature vinyl failure.
3) For stubborn dirt, use a non-abrasive sponge.
4) Rinse again thoroughly with water and allow to dry.
5) Repeat monthly, or as needed.
Your vinyl cover is affected by the UV in sunlight. Periodic protectant
with a liquid protectant will extend the life of your spa. The wrong kind
of protectant can be more harmful then no protectant at all. Keep any
product away from your spa that is labeled “flammable,” that contains
any type of oil, or that leaves a waxy coating on your cover.
Never stand or sit on the cover and never drag it over abrasive
surfaces. Lift cover only by the handles provided.
NOTE: Your cover will hold up to 145 pounds. The covers are not
intended to be walked on, but a child or pet stepping on the cover
won’t break it.
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MAINTAINING YOUR SPA cont...
WATER CHEMISTRY
CHEMICAL TREATMENT OF WATER
CAUTION: The chemicals used to maintain the pH balance of the
water and to sanitize the water can be dangerous. Always follow
these basic guidelines when handling the chemicals:
Water from your tap is fine for showers, bathing and drinking.
However, in a contained recirculating system such as in a spa, water
must be treated with chemicals. The main purpose of chemical
treatment is to keep the water sanitary and to maintain a specific
balance of the water. Proper balance ensures that the water will not
cause irritation to the users or harm the spa’s components. Chemical
treatment does have its limitations. When water evaporates, chemical
residues are left behind. As the levels of the residues combine with
other types of residue, such as body oil and detergents, your water
becomes increasingly difficult to maintain. Because of this residual
effect, at some point it becomes easier and more cost-effective to
drain, clean and refill your spa with new water. We recommend that
the water be changed at least every six months. At this time you
should also clean or replace your filters. If your spa has a frequent
and/or heavy bather load, it may be necessary to drain and fill your spa
more often. Refer to the section titled “Draining your spa” for
instructions (page 31).
1. Always read and follow the directions on the label, unless directed
otherwise.
2. Never mix different chemicals.
3. Do not exceed the recommended amounts of chemicals—follow the
directions on the label.
4. Keep all chemicals out of the reach of children and pets.
5. Keep containers closed tightly when not in use.
6. Never add water to the chemicals—always add the chemicals to
the water as directed.
7. Always store chemicals in a cool, dry place.
WARNING: Spa damage due to improper chemicals is not
covered under warranty.
WATER TREATMENT GLOSSARY
1 - Total Alkalinity: Total Alkalinity measures the water’s ability to
resist fluxuations in the pH level. It is measured in ppm (parts per
million) ranging from 0 - 400 or up. The optimum range for your spa
water is between 80 and 140. This can easily be measured with 3- or
5-way test strips. With low alkalinity the pH level will be prone to dramatic fluxuations. With high alkalinity the pH becomes
increasingly difficult to adjust.
2 - pH (potential hydrogen): The PH is used as a measurement of
the active acidity, the concentration of active hydrogen molecules in
the water. PH is measured on a scale from 1 to 14, the lower
numbers indicating a greater concentration of active hydrogen. While
7, halfway between base and acid is neutral, the optimum level of
acitity for a spa is between 7.2 and 7.8. The effects of low PH can -
61
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WATER CHEMISTRY cont...
WATER TREATMENT GLOSSARY cont...
be rapid sanitizer loss, eye and skin irritation, expedited corrosion of
metals, as well as staining throughout the spa. High PH can result in
cloudy water, low sanitizer efficiency, as well as eye and skin irritation.
3 - Parts per Million (PPM): The term “parts per million” will be used
frequently in the world of water care. The term simply means
exactly what it says: the coexistence of any one unlike item with a
larger number of “like” items.
4 - Sanitizers: Sanitizers are used to destroy bacteria and other germs
in the water. Only 2 sanitizers are used in spas, chlorine (Sodium
Dichlor) and Bromine (Hydrotech or Lonza). Without the use of a
mineral system or an enzyme, the preferred level of sanitizer is
between 2 and 3 ppm.
5 - Total dissolved Solids (TDS): TDS is simply the measure of the
total amount of matter dissolved in the water. When this level
becomes too high, action is advised.
6 - Calcium Hardness: The measure of the amount of calcium
dissolved in the water as expressed in PPM. Hard water, or water with
calcium levels over 250 PPM can cause scale formation on the
surface of the spa or the components of the spa.
7 - Total Chlorine: Total Chlorine is the sum of the free and combined
chlorines in the water. Often, water will contain a higher level of total
chlorine than available chlorine. If this is the case in your water, you
may use a non-chlorine shock (typically potassium monopersulfate) to
free up the remainder of total chlorine.
9 - Organic Matter: These are carbon-derived substances typically
generated by living organisms. In a spa, they are most frequently
introduced into the water by bathers. Enzyme products such as Spa
Perfect by Natural Chemistry are most effective at eliminating organic
matter from your body of water.
10 - Microorganisms: This term refers to tiny, living organisms such
as bacteria, protozoa, or algae.
11 - Sequestering: This term defines the action taken to remedy high
levels of metals or calcium in the water. By forming a complex that
envelops materials in the water, commonly hardness ions, a
sequestering chemical prevents the ions from reacting to one another,
thus forming complex structures or solids.
12 - Shocking: Shocking is the act of hyper-chlorinating or
hyper-oxidizing the water. This can be accomplished with a myriad of
shock treatments, but is most commonly accomplished with Sodium
Dichlor or Potassium Monopersulfate. The former raises the
sanitizer level to at least 8 PPM, and the latter burns off chloramines
or bromines. The use of P.S., or non-chlorine shock is advantageous
because you can bathe only 15 minutes after treatment; however,
oxidizing the water will not kill the bacteria unless there is sufficient
total chlorine to free up used chlorine to actively sanitize.
13 - Bather Load: You may be asked by your spa professional what
the average bather load is, meaning, how many people enter the spa
on a daily or weekly basis.
14 - Alternative Sanitizers: A group of products that sanitize pool,
spa and hot tub water, by means other than the application of
chemicals to the water. Includes such products as ultraviolet sanitizing
systems, mineral purifiers, ionizers and ozonators.
15 - Bactericide: A chemical that kills bacteria. The most common
8 - Ozone: Ozone is a gas molecule that can be generated by an
Ozonator, which is composed of three atoms of oxygen and used to
oxidize the water. Ozone is very useful for regenerating bromine from
bromide ions. It also acts as a supplement when used in conjunction
with a sanitizer and may reduce the level of sanitizer required. You
may read more about ozone later in this section of your owner’s
manual.
63
bactericides are: chlorine, bromine, biguanide, ozone and silver. Most
algaecides, other than copper, exhibit some bactericidal properties.
16 - Balanced Water: Pool or spa water that is within the accepted
water analysis parameters for: pH, sanitizer, total alkalinity, calcium
hardness, chlorine stabilizer (chlorine pools only) and minerals. The
balancing of the pool or spa water helps to eliminate water chemistry
problems.
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WATER CHEMISTRY cont...
WATER TREATMENT GLOSSARY cont...
17 - Chloramines: Irritating, odorous forms of combined chlorine,
formed by the reaction of chlorine with nitrogen containing waste products. Ineffective as a pool or spa sanitizer. High levels of chloramines
can cause the problems of “Red Eyes” or “Stinging Eyes.” Usually
requires a shock treatment to lower or destroy the combined chlorine
level.
18 - Corona Discharge: A method for producing ozone, by utilizing
high voltage arcing to convert oxygen (O2) into ozone (O3). Refer to
the listing for Ozone for more information.
19 - Enzymes: Organic agents that hasten the natural breakdown
(digestion) or decomposition of oily wastes and organic residues in
pools and spas.
20 - Hard Water: The term used to describe water that is high in calcium or magnesium. High levels, usually over 400 PPM, can lead to
clarity and scaling problems, if not treated. Source of the calcium can
be natural or can be contributed by chemicals such as calcium
hypochlorite.
21 - Ions: The electrically charged state that an element assumes in
true solution. In the ionic state, ions are chemically reactive. Some
ions, such as, copper, silver and zinc, are used as sanitizers in mineral
purifiers and/or ionizers.
22 - Ionizers: Equipment that sanitizes pool and spa water by providing a low level source of copper and silver ions, as the water passes
over charged electrodes. Copper ions can provide algaecidal control.
Silver ions can provide bactericidal control. Other types of devices
(mineral purifiers) work by an erosion principle and utilize copper, silver
or zinc ions.
23 - Mineral Purifier: A type of device that releases copper, silver or
zinc ions into the water at very low levels. In this ionic state, these
minerals can function in the sanitizer role and help control algae and
bacteria in pool and spa water. Mineral Purifiers work on the principle-
65
of erosion and do not require electrical components. Most include
some type of replaceable cartridge, that contains the copper, silver or
zinc materials.
24 - Biguanide: The generic name for a non-chlorine, non-bromine,
sanitizer that utilizes the polymer PHMB (polyhexamethylene
biguanide). It is used to totally eliminate the use of chlorine or
bromine.
25 - Biofilm: A slippery coating of microorganisms that can develop in
poorly sanitized pools and spas.
26 - Brominator: Feeding devices used to introduce bromine into
pools or spas. Most automatic types can be plumbed inline. Others
are simple floating varieties. All are intended to make the application
of bromine easier and more consistent. Do not use chlorine in place of
bromine, in any brominator.
27 - Calcium Carbonate: Crystalline deposits (scale) that can form on
all under water surfaces, if the water is excessively high in calcium
hardness. High pH and high total alkalinity can worsen the problem.
Responsible for cloudy water conditions that may result due to pool or
spa water being out of balance.
28 - Oxidation: The chemical reaction by which organic matter is
“burned” or destroyed, by the action of chlorine, bromine, ozone, hydrogen peroxide or non-chlorine shock. Oxidation may cause minerals
such as iron, manganese and copper to form discoloring stains and
precipitates, if not treated properly.
29 - Ozonator: A device for producing Ozone (O3), by either a UV (ultraviolet) light source or by electrical arcing (corona discharge). Used
for oxidizing and sanitizing purposes in both pools and spas. Click here
for some ordering information about Ozone Test Kits.
30 - Ozone (O3): Typically produced by an Ozonator installed in a pool
or spa. Ozone (O3) is a form of oxygen (O2) and is a powerful oxidizing agent. It is used to destroy organic waste and byproducts and help
in the control of algae and bacteria. Not a stand-alone sanitizer: needs
some supplementing with chlorine, bromine or ionization.
31 - Soft Water: Water that is low in calcium and magnesium hardness
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WATER CHEMISTRY cont...
WATER TREATMENT GLOSSARY cont...
ness. Such water can prove to be corrosive to masonry surfaces and
underwater metal parts. The calcium hardness level can be raised,
to the optimum range of 150-200 PPM, by the addition of appropriate
amounts of a calcium hardness increaser (calcium chloride).
SPA CHEMICALS GLOSSARY
1 - Alkalinity Up: The total alkalinity of your spa water should be
between 80-140 PPM. A proper alkalinity will help buffer your spa
water against sudden changes in pH. Every 2.5 tablespoons of
Alkalinity Up will raise your alkalinity by 10 PPM in a spa holding 500
gallons of water.
2 - Bromine Tablets: These slow-dissolving tablets work
especially well in the hot water of your spa. Keep a base of tablets
inside of an in-spa floater/feeder in order to maintain between 2 and 5
PPM. Add 2 tablets per 100 gallons of water and adjust the floater’s
opening to regulate the PPM level.
3 - Foam Gone: Foam in spas is typically caused by residue from
soap, shampoo, and cleansers. A small amount of Foam Gone will
dissipate the foam and will not affect the water balance. Most foam
removers are compatible with all sanitation programs.
4 - Liquid Filter Cleaner: Regular use of Filter Cleaner will greatly
increase the life and performance of your filters by cutting away
grease, body oils, scale, and lotions. Clean filters also contribute to
better water circulation and superior spa performance, because dirty
filters can substantially impede water flow. Keeping your filters clean
with filter cleaner will also help keep your water filtered and clear. This
is accomplished by mixing one pint of filter cleaner with 2.5 gallons of
water and submerging the filters in the mixture for at least 12 hours.
PPM base for long in hot water. However, as a rule of thumb, if you
treat your water after bathing with half a capful of Dichlor, you will
maintain clear and comfortable water, providing your pH is controlled
and your filters cleaned. Dichlor dissolves quickly and leaves no
residue.
6 - pH Down: If your pH level remains high, you can struggle with
scaling, cloudy water, rapid sanitizer loss, and possible skin and eye
irritation. pH Down can be purchased from your dealer in either liquid
or solid granular form. Please see your dealer for recommended
dosage.
7 - pH Up: The effects of low pH can be rapid sanitizer loss, eye
and skin irritation, expedited corrosion of metals, as well as staining
throughout the spa. pH up can be purchased from your dealer
in either liquid or solid granular form. Please see your dealer for
recommended dosage.
8 - Metal Protect or Remover: Also called stain and scale defense,
metal protect inhibits staining and scaling in your spa. It will also
prevent calcium build-up on the surfaces of your spa. Regular use will
help protect your spa surface as well as your plumbing, your pumps,
and even your heater.
9 - Spa Shock: Non-chlorine spa shock contains Potassium
Monopersulfate and is an oxidizer that works well with mineral,
chlorine and bromine systems. Regular use of spa shock can
substantially reduce the need for sanitizing by up to 50% and will
continually remove inorganics from the water. Best of all, you can
bath in only 15 minutes after application.
10 - Ascorbic Acid: This is vitamin C and can be used as an acidicreducing agent in the removal of difficult metallic stains from
underwater surfaces. Oxalic acid can be used in a similar manner.
5 - Dichlor Grandular: This concentrated, stabilized, and quickdissolving chlorine granular is simple to use in your spa as a sanitizing
shock treatment. The downside to Dichlor is that it will not sustain a
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WATER CHEMISTRY cont...
MAINTAINING THE PROPER PH BALANCE
The pH factor is a measure of the relative acidity or alkalinity in the
water. It is measured on a scale of 1 to 14. Pure water has a value of
7, which is neutral. Any value above 7 is alkaline, and any value below
7 is acidic. You should maintain a slightly alkaline pH level, between
7.2 and 7.8, in the hydrotherapy spa. Severe problems can occur
when the pH balance is not maintained within this range. If the pH level
exceeds 7.8, dissolved minerals can build up and clog the plumbing
in the spa jet unit. If the pH level falls below 7.2, the acid level in the
water will begin to corrode the metal parts in the spa jet unit. Also, the
sanitation agents in the water will not be effective if the pH level is not
properly maintained. Damage caused by improper pH levels is not covered under the warranty. To maintain the proper pH level, you should
test the pH of the water regularly. To test the water, purchase a pH test
kit at a pool and spa supplier. The pH reading should be between 7.2
and 7.8. If the level is too low, add a pH increaser (usually soda ash). If
the level is too high, add a pH reducer (usually sodium bisulfate). Test
the water again after five minutes. See the instructions with your pH
test kit for additional information about testing and adjusting the pH.
TROUBLESHOOTING
TEMPERATURE SENSOR FAILURE
After a power-up, the display will blink until a key on the control panel
is pressed. This feature is to let the user know that a power failure has
occurred.
Overtemp Mode
OH indicates the water temperature has reached 112 degrees
Fahrenheit ( 44.4 degrees Celcius ). The heater and all output
functions will turn off until water cools to 109 degrees Fahrenheit ( 43
degrees Celcius ). The only functions that will operate during Overtemp Error will be the Smart Winter Mode and all the keys that do not
start an accessory.
Pressure Switch
The heater is turned off during a FLO error. When pump 1 is on, the
pressure switch is given 5 seconds to close. If, after this delay, the
switch is still open, a FLO error occurs. During this 5 second delay, the
heater can’t be turned on.
To prevent dry run, if the FLO error occurs for more than 0 minutes, the
PUMP 1 or circulation pump will turn OFF. Once in dry run pretection
mode, if any key is pressed, the pump will restart. The error will display
until the flow problem is resolved. When the system detects that the
error message condition no longer exists, it will clear the error itself.
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TROUBLESHOOTING cont...
Error
The heater is turned off during an FLC error. The controller is always
checking the current state of the pressure switch. When the Pump 1
is not running, the switch must be open. If not, an FLC error occurs.
While the pump is running, an FLC error, which was present before
pump activation, is removed only if an FLO error occurs.
If an FLO error occurs or if the pump is not running, an FLC error is removed when the switch opens. When the system detects that the error
message no longer exists, it will clear the error itself.
Temperature Sensor Failure
This display indicates that the heater has been turned off because the
temperature probe is out of range. This will remain active until the unit
reads a temperature between 32 degrees F and 126 degrees F.
This error should be ignored during the first hour after a power-up.
High Limit
HL in the display indicates the High Limit probe temperature has
reached 119 degrees Fahrenheit ( 44.4 degrees Celcius ) and the
heater has turned off. The error will display until the HL probe
temperature falls below 119 degrees and the power is reset.
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WARRANTY
This section is a description of your warranty. Here you will find
descriptions of what is covered under your Island Spa by Artesian
warranty and what can void your warranty.
Lifetime Shell Warranty
May Maunfacturing, Inc. warrants the spa against loss of water due to
a defect in the shell to the original owner for the life of the spa shell. In
the event of a defect in the material and/or workmanship, the spa shell
will be repaired or replaced at the option of the manufacturer. When
submitting a claim under this warranty, you must provide us with proof
of purchase, such as a copy of the invoice from the retailer where the
purchase was made. You must also send us photographs of the
damaged or defective areas, and the foundation the spa is resting
on, and a detailed description of the problem. The information must
be sent to the dealer from which you purchased your spa for review
and resolution.
Five-Year Surface Warranty
May Maunfacturing, Inc. warrants the interior surface of the spa
against blistering, cracking, or delamination, to the original owner for
five (5) years from the original date of purchase. In the event of a
defect in the material and/or workmanship, the spa shell will be
repaired or replaced at the option of the manufacturer. When
submitting a claim under this warranty, you must provide us with proof
of purchase, such as a copy of the invoice from the retailer where the
purchase was made. You must also send us photographs of the
damaged or defective areas, and the foundation the spa is resting
on, and a detailed description of the problem. The information must
be sent to the dealer from which you purchased your spa for review
and resolution.
Three-Year Component/Plumbing Warranty
May Maunfacturing, Inc. warrants the controls and mechanical
equipment of the spa against blistering, cracking, or delamination, to
the original owner for three (3) years from the original date of
purchase. The filter cartridge, spa pillows, fuses and light bulbs are
NOT included in this warranty, but are warranted to be free from
defects at the time of delivery. Also the spa cover, ozone generator,
stereo components, speakers, and related parts, and fiber optics are
not included in this warranty but are covered under seperate
warranties from the original manufacturer. Ask your dealer for warranty
details on these spa components. Warranty on any moving parts in
hydrotherapy jets, and/or components will be voided if they are allowed
to be adversely afected by poor water chemistry.
One-Year Cabinet
May Maunfacturing, Inc. warrants it’s cabinets for a period of one (1)
year from the original purchase date. Wood staining is
excluded from coverage. Wood products require care and
maintenance by the customer. In the event of a defect, the damaged
wood will be repaired or replaced at the option of the manufacturer.
Performance:
In the event of any defect covered by this LIMITED Warranty, a May
Manufacturing, Inc. authorized agent will correct such defect within
the terms and conditions contained herein. There will be no charge for
parts and labor within the above terms. However, travel charges are
not covered if you live outside a normal service area of the agent. If it
is determined by May Manufacturing, Inc. that the repair of the product
is not feasible, a replacement spa equal to the value of the original
purchaser price will be provided. Cost for removal of the defective
spa and delivery and installation of the replacement spa is the
responsibility of the spa owner and will not under any
circumstances be covered by May Manufacturing, Inc.
Limitations:
This warranty is void if this Island Spa has been subjected to
alteration, misuse or abuse, or if any repairs have been done by
anyone other than an authorized agent of May Manufactoring, Inc.
Misuse or abuse is defined as : use of the spa in a non-residential
situation, water teperature outside the normal range of 32 degrees F-
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WARRANTY cont...
to 110 degrees F, damage caused by clogged or dirty filter cartridges,
damage to the spa from the absence of a hard cover, damage to the
components from improper pH, use of any type of acid, or from chemical imbalance. Damaged caused by natural disasters such as tornados
and are not covered under this warranty.
Disclaimer:
May Manufacturing, Inc. or its agent shall not be liable for any injury,
loss, cost, or other damage, whether incidental or consequential, arising out of any defect covered by the LIMITED WARRANTY. The liability
of May Manufacturing, Inc. under this LIMITED WARRANTY shall not
exceed the original amount paid for the spa.
Legal Remedies:
This LIMITED WARRANTY gives you specific rights, and you may
have other rights which vary from state to state.
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INTERIOR SPA DIAGRAM
1) Spa Pack
2) Heater
3) Therapy Pump
4) 24-hr Circulation
pump
5) Flow Switch
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Please do not send products or
other correspondence to the
address below.
__________________________
__________________________
__________________________
ARTESIAN SPAS
Attn: Customer Care Department
4720 N. Lamb Blvd.
Las Vegas, NV 89115
Place
Stamp
Here
Ms.
25-30
41-50
Health Benefits
31-40
Stress
51-60
Relief
61-70
Relaxation
71+
Other: __________________________________________________________________________________
What is your reason for purchasing a spa?
What is your age bracket?
How many people are in your household?______________________________________________________
Optional Questions
What other spa brands did you consider buying?________________________________________________
Your Dealers Name and Location_____________________________________________________________
Spa Model ______________________________________________________________________________
Date of Installation_____________________________ Spa Serial Number___________________________
Phone Number___________________________________________________________________________
City_____________________________________________ State _____________________ Zip__________
Address________________________________________________________________________________
Name___________________________________________________________________________________________
Mr
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