DOA-3070 (R08/2003) BIDS SHALL BE SEALED AND ADDRESSED TO:

DOA-3070 (R08/2003) BIDS SHALL BE SEALED AND ADDRESSED TO:
State of Wisconsin
Wis. Statutes s.16.75
DOA-3070 (R08/2003)
BIDS SHALL BE SEALED AND ADDRESSED TO:
Remove from bidder list for this commodity/service. (Return this page only.)
Bid envelope shall be sealed and plainly marked in lower corner with due date and Request for Bid
# 28081-AW. Late bids will be rejected. Bids SHALL be date and time stamped by the
soliciting purchasing office on or before the date and time that the bid is due. Bids dated and time
stamped in another office will be rejected. Receipt of a bid by the mail system does not constitute
receipt of a bid by the purchasing office. Any bid which is inadvertently opened as a result of not
being properly and clearly marked is subject to rejection. Bids shall be submitted separately, i.e.,
not included with sample packages or other bids. Bid openings are public unless otherwise
specified. Records will be available for public inspection after issuance of the notice of intent to
award or the award of the contract. Bidder should contact person named below for an appointment
to view the bid record. Bids shall be firm for acceptance for sixty (60) days from date of bid
opening, unless otherwise noted. The attached terms and conditions apply to any subsequent
award.
AGENCY ADDRESS:
State Bureau of Procurement
Wisconsin Department of Administration
th
101 East Wilson Street, 6 Floor
Madison, WI 53703-3405
If using PO Box, P.O. Box 7867
Madison, WI 53707-7867
REQUEST FOR BID
RFB # 28081-AW
Ethernet Transport Services
Bids SHALL be in this office no later than
THIS IS NOT AN ORDER
02:00:00 PM CT on Tuesday, May 15, 2012
BIDDER (Name and Address)
Name (Contact for further information)
Andrea Welch
E-Mail
Date
[email protected]
April 26, 2012
Quote Price and Delivery FOB
See Appendix B
 Fax bids are not accepted
Fax bids are accepted
Item
No.
Quantity
and Unit
Price
Per Unit
Description
Total
Ethernet Transport Services
for Madison Metropolitan Area
(Use Appendix B-Cost Sheets of this RFB to submit pricing)
Payment Terms
Delivery Time
We claim minority bidder preference [Wis. Stats. s. 16.75(3m)]. Under Wisconsin Statutes, a 5% preference may be granted to CERTIFIED Minority Business Enterprises. Bidder shall be
certified by the Wisconsin Department of Commerce. If you have questions concerning the certification process, contact the Wisconsin Department of Commerce, 5th Floor, 201 W. Washington
Ave., Madison, Wisconsin 53702, (608) 267-9550. Does Not Apply to Printing Bids.
We are a work center certified under Wis. Stats. s. 16.752 employing persons with severe disabilities. Questions concerning the certification process should be addressed to the Work Center
Program, State Bureau of Procurement, 6th Floor, 101 E. Wilson St., Madison, Wisconsin 53702, (608) 266-2605.
Wis. Stats. s. 16.754 directs the state to purchase materials which are manufactured to the greatest extent in the United States when all other factors are substantially equal. Materials covered in
our bid were manufactured in whole or in substantial part within the United States, or the majority of the component parts thereof were manufactured in whole or in substantial part in the United
States.
Yes
No
Unknown
In signing this bid we also certify that we have not, either directly or indirectly, entered into any agreement or participated in any collusion or otherwise taken any action in restraint of free competition;
that no attempt has been made to induce any other person or firm to submit or not to submit a bid; that this bid has been independently arrived at without collusion with any other bidder, competitor or
potential competitor; that this bid has not been knowingly disclosed prior to the opening of bids to any other bidder or competitor; that the above statement is accurate under penalty of perjury.
We will comply with all terms, conditions and specifications required by the state in this Request for Bid and all terms of our bid.
Name of Authorized Company Representative (Type or Print)
Title
Phone
Fax
Signature of Above
Date
(
(
)
)
e-mail.
This form can be made available in accessible formats upon request to qualified individuals with disabilities.
STATE OF WISCONSIN
REQUEST FOR BIDS # 28081-AW
for
Ethernet Transport Services
TABLE OF CONTENTS
1.
INTRODUCTION AND BACKGROUND ................................................................................................. 4
1.1.
Purpose of the Request for Bid ....................................................................................................... 4
1.2.
Scope.............................................................................................................................................. 4
1.3.
Background ..................................................................................................................................... 4
1.4.
Overview of the Procuring Agency .................................................................................................. 4
1.5.
Contract Length .............................................................................................................................. 4
2.
DEFINITIONS ........................................................................................................................................ 4
3.
BID PROCEDURES AND INSTRUCTIONS ........................................................................................... 7
4.
3.1.
VendorNet Registration ................................................................................................................... 7
3.2.
Calendar of Events.......................................................................................................................... 7
3.3.
Format of Bid .................................................................................................................................. 7
3.4.
Submitting a Bid .............................................................................................................................. 8
3.5.
Multiple Bids.................................................................................................................................... 9
3.6.
Incurring Costs ................................................................................................................................ 9
3.7.
Questions ........................................................................................................................................ 9
3.8.
Contact with State Employees......................................................................................................... 9
3.9.
Bidders’ Conference........................................................................................................................ 9
3.10.
News Releases............................................................................................................................ 9
3.11.
Reasonable Accommodations ..................................................................................................... 9
BID REVIEW, ACCEPTANCE AND AWARD ......................................................................................... 9
4.1.
Method of Bid .................................................................................................................................. 9
4.2.
Method of Award ........................................................................................................................... 10
4.3.
Bid Opening .................................................................................................................................. 10
4.4.
Bid Acceptance ............................................................................................................................. 10
4.5.
Bid Review and Verification ........................................................................................................... 10
4.6.
Minority Business Enterprise (MBE) and Disabled Veteran-Owned Business (DVB) Preference... 10
4.7.
Award Notification ......................................................................................................................... 11
4.8.
Appeals Process ........................................................................................................................... 11
Ethernet Transport Services RFB #28081-AW
Page 2
5.
TECHNICAL REQUIREMENTS ........................................................................................................... 11
5.1.
Service Locations .......................................................................................................................... 12
5.2.
Service Installation ........................................................................................................................ 13
5.3.
Service Performance Objectives ................................................................................................... 14
5.4.
Service Changes ........................................................................................................................... 14
5.5.
Service Trouble Reporting and Repair .......................................................................................... 15
6.
SUBCONTRACTORS .......................................................................................................................... 16
7.
SERVICE BILLING ............................................................................................................................... 16
8.
9.
7.1.
Invoice Requirements ................................................................................................................... 16
7.2.
Service Credits .............................................................................................................................. 16
COST SHEETS INSTRUCTIONS ........................................................................................................ 16
8.1.
Inclusive Pricing ............................................................................................................................ 16
8.2.
Optional Pricing ............................................................................................................................. 16
8.3.
Incomplete Pricing......................................................................................................................... 16
REQUIRED FORMS ............................................................................................................................ 17
Ethernet Transport Services RFB #28081-AW
Page 3
1. INTRODUCTION AND BACKGROUND
1.1.
Purpose of the Request for Bid
The purpose of this document is to provide interested parties with information to enable them to prepare and
submit bids for a transparent multipoint-to-multipoint metropolitan Ethernet service between two agency
headquarters sites (Departments of Revenue (DOR) and Agriculture, Trade and Consumer Protection (DATCP))
and the State of Wisconsin’s two data centers located in Madison, Wisconsin. The resulting Contract will also
establish not-to-exceed pricing for increased bandwidth to those locations and optionally other locations needed
by state agencies.
The State of Wisconsin as represented by its Department of Administration (DOA), State Bureau of Procurement
intends to use the results of this process to award a contract for the aforementioned services.
1.2.
Scope
This contract will provide twenty-four hour, seven days a week (24/7) fiber optic Ethernet data transport services
that will serve as a back-up service to any state agency in the Madison metropolitan area. The services to be
provided shall include installation, monitoring, repair and maintenance. The State anticipates that the DATCP
and DOR sites will be operational within sixty (60) days of contract signature.
The State reserves the right to add additional locations throughout the term of the Contract.
1.3.
Background
The State of Wisconsin Department of Administration’s Division of Enterprise Technology provides mainframe,
Wide Area Network (WAN), Metropolitan Area Network (MAN) and Local Area Network (LAN) support to other
State of Wisconsin agencies. DET currently uses a vendor-managed, fiber-based Ethernet service as secondary
transport between DATCP and DOR to the 101 E Wilson St data center.
As part of DET’s agency-wide server consolidation in 2005, it was recommended that agencies have two
connections between their headquarters locations and the DET data centers. Such redundancy allows the
entities to maintain the highest level of network availability. The Contract resulting from this RFB will provide
DET and state agencies the recommended network availability.
1.4.
Overview of the Procuring Agency
This Request for Bids is issued by the Wisconsin Department of Administration on behalf of the Division of
Enterprise Technology. The person responsible for managing the procurement process, and the sole point of
contact for the State of Wisconsin during the selection process, is Andrea Welch.
1.5.
Contract Length
The Contract shall be for a three (3) year period and may be renewed for two (2) additional one-year periods if
mutually agreeable to the Contractor and the State. All conditions remain unchanged during any renewal
period(s) unless changes are mutually agreed to by the State and Contractor in writing.
2. DEFINITIONS
For the purposes of this RFB and resulting Contract, the following definitions of terms shall apply, unless
otherwise indicated:
“1000BaseSX” means a specification for Gigabit Ethernet over fiber optic cabling as defined in IEEE 802.3z. SX
stands for short wavelength and 1000Base-SX uses short wavelength laser (850nm) over multimode fiber. The
maximum distance of (multimode) fiber based on 1000BaseSX is 550m.
Ethernet Transport Services RFB #28081-AW
Page 4
“1000BaseT” means a physical layer standard that supports data transfer rates up to 1000 Mbps (1 Gbps) over
twisted pair cables up to 100m. The 1000BASE-T standard is defined in the IEEE 802.3ab.
“100BaseT” means a physical layer standard that supports data transfer rates up to 100 Mbps (100 megabits per
second).
“10GBaseSR” means a mode of 10GBase-S for multimode fiber (MMF) with 850 nm laser transceiver with a
bandwidth of 10 Gbps. It can support up to 300 meters cable length as defined by IEEE 802.3ae. The 10GBASE-SR
media type is designed for use over dark fiber.
“AC” means alternating current.
“Acceptance Period” means the timeframe in which the Contractor shall provide the required services free of
error or interruption.
“Acceptance” means the State’s written assent that the goods and services provided by the Contractor are in
conformance with the requirements and specifications of the RFB.
“Agency” or “State Agency” means the Wisconsin Department of Administration (DOA) or any other agency of
the State of Wisconsin, as defined by Wisconsin Statutes.
“Availability” means a measurement of the percentage of total time that a service is operational when measured
over a specific time period.
“Bid” means the complete response of a Bidder submitted on the approved forms and setting forth the Bidder’s
prices for providing the services described in the RFB.
“Bidder” means any individual, company, corporation, or other entity that responds to this RFB.
“Bureau” means the State Bureau of Procurement
“Buried Facilities” means equipment installed under the surface of the ground in such a manner that it cannot be
removed without disturbing the soil.
“Contract” means the written agreement between the State and Contractor(s) that covers delivery of work to be
performed subsequent to this RFB.
“Contractor” means a Bidder that is awarded a Contract under this RFB.
“Cooperative Purchasing” means Wisconsin statutes (s. 16.73, Wis. Stats.) establish authority to allow Wisconsin
municipalities to purchase from state contracts. A “municipality” is defined as any county, city, village, town,
school district, board of school directors, sewer district, drainage district, vocational, technical and adult
education district, or any other public body having authority to award public contracts (s. 16.70(8), Wis. Stats.).
Federally recognized Indian tribes and bands in this state may participate in cooperative purchasing with the
state or any municipality under ss. 66.0301(1) and (2), Wis. Stats.
“Demarcation Point” means the physical point at which the public network of a telecommunications company
(i.e., a phone or cable company) ends and the private network of a customer begins - generally where the cable
physically enters a building.
“Department” means the Department of Administration.
“Division” means a sub-unit of a state agency; an organizational unit internal to a state agency.
“Ethernet” means a Local Area Network protocol used for connecting computers, printers, workstations,
terminals, servers, etc., within the same building.
Ethernet Transport Services RFB #28081-AW
Page 5
“Gbps” means gigabits per second.
“IEEE 802.1Q” means the networking standard that supports Virtual LANs (VLANs) on an Ethernet network.
“IEEE 802.3” means a Local Area Network protocol suite known as Ethernet which has either a 10 Mbps or 100
Mbps throughput.
“IEEE” means Institute of Electrical and Electronics Engineers.
“Latency” means the maximum delay measured for a portion of successfully delivered packets over a time
interval.
“Market Basket” means a selected list of goods and/or services chosen as a representative sample of common
purchases and used to measure and compare Bidder pricing to allow for the selection of the low cost Bid.
“MBE” means Minority Business Enterprise.
“Mbps” means millions of bits per second.
“Mean Time to Respond” means the average time required for the Contractor to begin troubleshooting a
reported trouble.
“Mean Time to Restore” means the average time required to restore service to an operational condition.
“Municipality” means any county, city, village, town, school district, board of school directors, sewer district,
drainage district, vocational, technical and adult education district, or any other public body having the authority
to award public contracts (s. 16.70(8), Wis. Stats.). Federally recognized Indian tribes and bands in this state may
participate in this agreement per ss. 66.0301(1) and (2), Wis.Stats.
“Packet Loss” means the difference between the number of packets transmitted and the total number of packets
received.
“Request for Bid (RFB)” means the competitive procurement process used by the State to establish a Contract
for the corresponding goods and services.
“SBOP” means the Department of Administration’s State Bureau of Procurement.
“Services” - means all actions, recommendations, plans, research, customizations, modifications, documentation,
and maintenance and support provided by the Contractor necessary to fulfill that which the Contractor is
obligated to accomplish under this Contract.
“State” means the State of Wisconsin.
“Subcontract” means any agreement, written or oral, financial or non-financial, between the Bidder and any
other party to fulfill the requirements and performance obligations of the contract, including any agreement
between the Bidder or a Subcontractor and any other provider of services when the Subcontractor is acting for or
on behalf of the Bidder.
“Subcontractor” means any entity that enters into any agreement with the Bidder for the purpose of delivering
Ethernet transport services to the State.
“Termination Liability” means a contingent liability for using telecommunications (network) services for a
shorter time than the minimum to reimburse the contractor for unamortized non-recoverable costs.
“Optional Services” means additional services related to the goods or services to be procured through this RFB’s
resulting contract that are not part of the State’s mandatory requirements/specifications. Optional Services are
not considered when awarding this Contract.
Ethernet Transport Services RFB #28081-AW
Page 6
“VLAN” means Virtual Local Area Network.
3. BID PROCEDURES AND INSTRUCTIONS
3.1.
VendorNet Registration
Only Bidders registered with the State of Wisconsin’s VendorNet will receive future official notice for this
service/commodity. The State of Wisconsin purchasing information and vendor notification service is available to
all businesses and organizations that want to sell to the State. Anyone may access VendorNet on the Internet at
http://vendornet.state.wi.us/vendornet/default.asp to get information on state purchasing practices and
policies, goods and services that the State buys, and tips on selling to the State. Bidders may use the same Web
site address for inclusion on the bidders list for goods and services that the organization wants to sell to the
State. A subscription with notification guarantees the organization will receive an e-mail message each time a
State agency, including any campus of the University of Wisconsin System, posts a request for bid or a request for
proposal in their designated commodity/service area(s) with an estimated value over $50,000. Organizations
without Internet access receive paper copies in the mail. Increasingly, State agencies also are using VendorNet to
post simplified bids valued at $50,000 or less. Bidders also may receive e-mail notices of these simplified bid
opportunities.
3.2.
Calendar of Events
Listed below are important dates and times by which actions related to this Request for Bids (RFB) shall be
completed. In the event that the State finds it necessary to change any of these dates and times it will do so by
issuing a supplement to this RFB.
DATE
EVENT
Thursday, April 26, 2012
Date of issue of the RFB.
2:00 p.m. CT, Wednesday, May 2, 2012
Deadline for submitting written questions
Friday, May 4, 2012 (estimated)
State responses to submitted questions posted to the
VendorNet website
2:00 p.m. CT, Tuesday, May 8, 2012
Deadline for submitting follow up questions
Thursday, May 10, 2012 (estimated)
Final round of State responses to submitted clarification
questions posted to the VendorNet website
2:00 p.m. CT, Tuesday, May 15, 2012
Responses Due from Bidders
3.3.
Format of Bid
Bidders responding to this RFB shall comply with the following format requirements. The State reserves the right
to exclude any responses from consideration that do not follow the required format as instructed below.
Bid Responses should be typed and submitted on 8.5 by 11 inch paper bound securely. Bid Responses should be
organized and presented in the order and by the number assigned in the RFB. Bid Responses shall be organized
with the following headings and subheadings. Each heading and subheading should be separated by tabs or
otherwise clearly marked.
Tab 1 - Signed Request for Bid Sheet: Include here the signed Request for Bid sheet (DOA Form 3070, the
cover page of this RFB). Bids submitted in response to this RFB shall be signed by the person in the Bidder’s
organization who is responsible for the decision as to the prices being offered in the Bid or by a person who
has been authorized in writing to act as agent for the person responsible for the decision on prices.
Ethernet Transport Services RFB #28081-AW
Page 7
Tab 2 - Table of Contents: Provide a table of contents listing each section of the Bid response.
Tab 3 - Response to Bid Requirements: Provide a point-by-point response to requirements in Sections 5, 6
and 7 using Appendix A-Response to Bid Requirements.
Tab 4 – Pricing: Provide cost information as detailed in Section Error! Reference source not found. in the
equested format provided in Appendix B (Tabs 2 Required Locations) according to the instructions indicated.
Note: Bidders may provide pricing for the additional locations listed in Appendix B, Tab 3-Additional
Locations.
Tab 5 - Required Forms: The following forms shall be completed and submitted with a Bid response:
 Bidder Information (DOA-3477)
 Bidder Reference (DOA-3478)
 Wisconsin’s Cooperative Purchasing Service Bidder Agreement (DOA-3333)
 Designation of Confidential & Proprietary Information (DOA-3027)
The blank forms are located at the end of this document.
Tab 6 – Contract: Review and respond to the contract the State expects to execute with the successful
Bidder provided as Appendix C.
3.4.
Submitting a Bid
Bidders shall submit one (1) hard copy original and one (1) electronic version on either a CD or USB Flash Drive of
all materials required for acceptance of their Bid by the deadline shown on the Request for Bid form to:
USPS ADDRESS
COMMON CARRIER ADDRESS
Andrea Welch, Procurement Manager
State Bureau of Procurement
Wisconsin Department of Administration
PO Box 7867
Madison, Wisconsin 53707-7867
Andrea Welch, Procurement Manager
State Bureau of Procurement
Wisconsin Department of Administration
101 East Wilson Street, 6th Floor
Madison, Wisconsin 53703-3405
Bids shall be received by the above office no later than 2:00:00 p.m. CT. on Tuesday, May 15, 2012. All bids shall
be date and time-stamped in by the State Bureau of Procurement prior to the stated opening time. Bids not so
stamped shall be considered late and shall be rejected. Receipt of a Bid by the State mail system does not
constitute receipt of a Bid by the State Bureau of Procurement, for purposes of this Request for Bids.
All bids shall be packaged, sealed, and show the following information on the outside of the package:





Bidder’s (Company) Name and Address
Request for Bid Title
Request for Bid Number
Name of Procurement Manager
Bid Due Date
Bids that arrive unpackaged or unsealed shall not be accepted.
Ethernet Transport Services RFB #28081-AW
Page 8
3.5.
Multiple Bids
Multiple Bids from a Bidder are permissible; however, each Bid must conform fully to the requirements for Bid
submission. Each such Bid must be submitted separately and labeled as Offer #1, Offer #2, etc. on each page
included in the response. Alternate acquisition plans do not constitute multiple Bids and shall not be considered
responsive or responsible Bids
3.6.
Incurring Costs
The State of Wisconsin is not liable for any cost incurred by a Bidder in the process of responding to this RFB.
3.7.
Questions
Any questions, exceptions, or additions concerning the subject matter of the RFB document or the attached State
of Wisconsin Contract shall not be considered unless submitted via e-mail (no phone calls) on or before 2:00:00
p.m. CT, Wednesday, May 2, 2012 to Andrea Welch at [email protected] .
However, if a Bidder discovers any significant ambiguity, error, conflict, discrepancy, omission, or other
deficiency in this RFB, the Bidder should immediately notify the above named individual of such error and
request modification or clarification of the RFB document. In the event that it becomes necessary to provide
additional clarifying data or information, or to revise any part of this RFB, supplements or revisions will be posted
on VendorNet.
3.8.
Contact with State Employees
From the date of release of this RFB, until a Letter of Intent to Award a Contract is issued, all contact with State of
Wisconsin personnel regarding this RFB shall solely be made through Andrea Welch in the State Bureau of
Procurement in the Division of Enterprise Operations. Phone calls are not permitted during the procurement
process. Violation of these conditions may be considered sufficient cause for automatic rejection of a Bid
Response.
3.9.
Bidders’ Conference
The State does not intend to hold a Bidders’ Conference (aka Vendor Conference) prior to the Bid due date.
However, there will be two (2) rounds of Bidder questions and State responses (see Calendar of Events for dates).
All questions shall be submitted in writing via e-mail to Andrea Welch ( [email protected] ) by the
corresponding deadlines. Bidder questions along with the State’s responses will be posted on the VendorNet
website.
3.10.
News Releases
News releases pertaining to the RFB or to the acceptance, rejection, or evaluation of Bids shall not be made
without the prior written approval of the State.
3.11.
Reasonable Accommodations
The Department will provide reasonable accommodations, including the provision of informational material in an
alternative format, for qualified individuals with disabilities upon request. If you need accommodations at a Bid
opening, contact Andrea Welch at [email protected]
4. BID REVIEW, ACCEPTANCE AND AWARD
4.1.
Method of Bid
Bidders shall bid the cost to provide Ethernet data transport services for the four (4) locations for the three (3)
year initial term plus the two (2) one year renewals. Bidders are also required to provide bandwidth upgrade
pricing for the same time period.
Ethernet Transport Services RFB #28081-AW
Page 9
4.2.
Method of Award
The State shall award to one Bidder who is the lowest cost responsive, responsible bidder. Prices listed shall be
in U.S. dollars unless otherwise indicated. Bids that require the State to guarantee a specific quantity or dollar
amount shall be disqualified. In the event of Bidder error in calculation, unit price shall prevail in award.
The State intends to award based on a market basket of current sites and future bandwidth upgrade estimates
for those sites. The lowest five-year cost shall be used as the basis of award for each Bidder. The market basket
used to determine lowest five-year cost will be available at the time of the Bid opening, but will not be disclosed
prior to that time. The State of Wisconsin will be responsible for performing the market basket calculations in a
consistent manner using the information provided by Bidders.
4.3.
Bid Opening
The Bid Opening is scheduled for Tuesday, May 15, 2012 at 2:30 p.m. in Conference Room 616 on the 6th floor of
the DOA Building located at 101 East Wilson Street, Madison, Wisconsin 53703. Names of the Bidders may be
read aloud at that time.
4.4.
Bid Acceptance
Bids that do not comply with instructions or are unable to comply with specifications/requirements contained in
this RFB may be rejected by the State. The State may request reports on a Bidder’s financial stability and if
financial stability is not substantiated, may reject that Bidder’s Bid. The State retains the right to accept or reject
any or all Bids, or accept or reject any part of a Bid deemed to be in the best interest of the State. The State shall
be the sole judge as to compliance with the instructions and requirements contained in this RFB.
4.5.
Bid Review and Verification
Bids will be reviewed by the Department’s purchasing agent and program manager to verify that they meet all
specified requirements in this RFB. This verification may include conducting demonstrations of the Bidder’s
proposed products(s) or service(s) and reviewing results of past awards to the Bidder by the State of Wisconsin.
Before the award of any contract(s), the Department shall be satisfied that the Bidder has sufficient capability
and performance history to perform the work described in this RFB. It is the Bidder’s responsibility to acquaint
the Procurement Manager with these qualifications by submitting clear, concise and complete documentation
and thorough references.
4.6. Minority Business Enterprise (MBE) and Disabled Veteran-Owned Business (DVB) Preference
Bids from certified Minority Business Enterprises and Disabled Veteran-Owned Businesses may be provided up to
a five percent (5%) preference in accordance with Wis. Stats. s. 16.75(3m).
The State of Wisconsin policy provides that MBEs and DVBs certified by the Wisconsin Department of
Administration, Bureau of Minority Business Development should have the maximum opportunity to participate
in the performance of its contracts. The Contractor is strongly urged to use due diligence to further this policy by
awarding subcontracts to these enterprises or by using such enterprises to provide goods and services incidental
to this agreement, with a goal of awarding at least 5% of the contract price to such enterprises.
The Contractor shall furnish appropriate quarterly information about its effort to achieve this goal, including the
identities of such enterprises certified by the Wisconsin Department of Administration and their contract
amount.
Ethernet Transport Services RFB #28081-AW
Page 10
4.7.
Award Notification
Any Bidders who respond with a Bid Response shall be notified in writing of the State’s intent to award the
contract(s) as a result of this RFB. After the Intent to Award is issued, copies of all Bids will be available for public
inspection from 8:00 a.m. to 4:00 p.m. at 101 E. Wilson St., Madison, Wisconsin, under the supervision of
DOA/SBOP staff. Bidders shall schedule an appointment with Andrea Welch ( [email protected] ) to
ensure that space is available for the review.
4.8.
Appeals Process
The appeals procedure applies to only those requests for bids for services that are greater than $50,000. Notices
of Intent to Protest and Protests must be made in writing and mailed or hand-delivered to the address below.
Protestors should make their protests as specific as possible and should identify statutes and Wisconsin
Administrative Code provisions that are alleged to have been violated.
The written notice of Intent to Protest the Intent to Award a contract must be filed with:
USPS ADDRESS
COMMON CARRIER ADDRESS
Rick S. Hughes
Wisconsin Department of Administration
State Bureau of Procurement
P.O. 7867
Madison, Wisconsin 53707-7867
Rick S. Hughes
Wisconsin Department of Administration
State Bureau of Procurement, 6th Floor
101 E. Wilson Street
Madison, Wisconsin 53703 3405
and received in Mr. Hughes’ office no later than five (5) working days after the Notices of Intent to Award are
issued.
Any written Protest must be received within ten (10) working days after the notice of intent to award is issued.
An appeal from a Denial of a Protest must allege a violation of a statute or provision of Chapter 16 of the
Wisconsin Statutes, and must be made in writing and mailed or hand-delivered to the Secretary of the
Department of Administration at the following address within five (5) working days of the issuance of the denial.
No electronic submission (e-mail) of Appeals shall be accepted:
USPS ADDRESS
COMMON CARRIER ADDRESS
Mike Huebsch, Secretary
Wisconsin Department of Administration
Office of the Secretary
P.O. 7864
Madison, Wisconsin 53707-7864
Mike Huebsch, Secretary
Wisconsin Department of Administration
Office of the Secretary
101 E. Wilson Street, 10th Floor
Madison, Wisconsin 53703-3405
5. TECHNICAL REQUIREMENTS
All requirements in this section are mandatory. The following requirements shall be met at no additional cost to the
State. All specifications are defined as mandatory minimum requirements.
Failure to meet mandatory requirements shall result in rejection of the Bid. However, in the event that no Bidder is
able to meet an individual mandatory requirement, the State reserves the right to continue the review of Bids and to
select the Bid that most closely meets the requirements specified in this RFB.
Ethernet Transport Services RFB #28081-AW
Page 11
5.1.
Service Locations
The State requires a transparent multipoint-to-multipoint metropolitan Ethernet service between four State
Agency locations.
Service Locations
Site
Address
Bandwidth
Agriculture
2811 Agriculture Drive, Madison, WI
1 Gbps
Rimrock
2135 Rimrock Road, Madison, WI
1 Gbps
Wilson
101 E Wilson Street, Madison, WI
1 Gbps
Femrite
5830 Femrite Drive, Madison, WI
1 Gbps
5.1.1. Network Diagram
2811 Agriculture Dr
5830 Femrite Dr
State Edge Device
State Edge Device
End to End Service (Vendor
Responsibility)
Service Demarcation
Service Demarcation
Vendor Edge Device
Tran
s
port
Circ
uit
Tran
rt C
sp o
it
ircu
Vendor Network
Vendor Edge Device
Tran
cuit
sport Cir
Service Demarcation
State Edge Device
2135 Rimrock Rd
Ethernet Transport Services RFB #28081-AW
Vendor Edge Device
Vendor Edge Device
Transport
Circuit
Service Demarcation
State Edge Device
101 E Wilson St
Page 12
5.1.2. Site Access
Contractor shall coordinate with the State to schedule work to maximize access to the Contractor while
minimizing disruption of the State’s business. Installation should be coordinated to occur Monday through
Friday, between 6:00 a.m. and 6:00 p.m. Central Time.
5.1.3. Permits and Agreements
Contractor is responsible for the acquisition of all required state, county or city permits. Contractor shall
secure all rights of way, joint facility use agreements, building management approvals and any other
agreements necessary for the installation of services.
5.1.4. Existing Utilities
In accordance with Wisconsin Statute 182.0175(2)(a)(am)(bm), Contractor is responsible for communication
with Digger’s Hotline or any other necessary parties to locate and mark all existing buried facilities prior to
any digging by the Contractor. The Contractor shall be responsible for the repair of any damage to existing
buried facilities it causes.
5.1.5. Site Restoration after Trenching/Boring
Contractor shall restore the installation site environment to its original condition when construction is
completed.
5.1.6. Engineering Standards
Contractor shall conform to and comply with all industry engineering standards and specifications as stated,
or as required by other regulating state, local or federal agencies, organizations or commissions. In the
absence of more specific direction or criteria specified, all work performed shall comply with applicable
industry and government standards, codes, tariffs, regulations and laws.
5.2.
Service Installation
5.2.1. Installation Timeline for Additional Orders
Contractor shall accept orders within five (5) business days from the time the order was submitted to the
contractor.
For all orders following initial installation of DOR and DATCP sites, Contractor shall install Ethernet Service
within forty-five (45) business days of when order was accepted where Contractor facilities exist or within
ninety (90) business days where no Contractor facilities exist.
5.2.2. Acceptance Period
Due to the dependency upon this transport the State requires an Acceptance Period. The State will Accept
the Ethernet Service upon successful installation and demonstration of continuous and trouble-free
operation of services for thirty (30) days. If the Ethernet Service fails to operate continuously and trouble
free during the thirty (30) day acceptance period, the Contractor shall correct the installation and the
Acceptance Period will be reset to begin on the date of State’s acceptance of the correction.
5.2.3. Equipment Space and Power
Contractor shall be responsible for the purchase, installation, configuration and maintenance of all
equipment required to provide Ethernet Service to the State. The State shall supply equipment rack space up
to ten (10) rack units and AC power for the Contractor equipment located at the installation sites used to
implement the Ethernet Service.
Ethernet Transport Services RFB #28081-AW
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5.2.4. Service Handoff
The service handoff for the Ethernet Service shall be a multimode fiber or copper Ethernet interface on the
Contractor equipment. The State will provide the fiber or copper patch cord to connect the Contractor’s
equipment to the State’s network at the point of demarcation.
The following table shows the acceptable interface types for different levels of service bandwidth:
Service Bandwidth
Physical Interface
1 Gbps
1000BaseT or 1000BaseSX
10 Gbps
10GBase-SR or 10GBase-LR
5.2.5. Extended Demarcation Points
Installation up to fifty (50) feet within each building shall be included in the monthly rate.
5.2.6. VLAN Support and Tag Preservation
The Contractor’s Ethernet Service shall support the transport of IEEE 802.1Q VLAN-tagged packets. All State
VLAN IDs and priority code points (IEEE 802.1p) for Class of Service (CoS) must be transmitted and received
unaltered by the service.
5.2.7. Ethernet Service Frame Processing
Contractor shall coordinate with the State to determine which Ethernet service frames and Layer 2 Control
Protocol (L2CP) frames to deliver unconditionally or tunnel across the network.
5.3.
Service Performance Objectives
5.3.1. Availability
The Contractor’s service shall perform at a minimum availability of 99.99% of the time when measured over a
thirty (30) day period.
5.3.2. Latency
The Contractor’s average one-way packet latency shall be less than twenty (20) milliseconds.
5.3.3. Packet Loss
The Contractor’s average one-way packet loss shall be less than one percent (1.0%).
5.3.4. Out of Service Definition
The Ethernet Service is considered “out of service” when either of the following occurs: (i) There is a
complete loss of signal for the service, or (ii) Inability to pass reliable traffic on any transport path due to
excessive latency, errors or loss per Sections 5.3.2 and 5.3.3
5.4.
Service Changes
5.4.1. Bandwidth Changes
Contractor shall allow the State to change the Ethernet Service bandwidth at any installed site. There shall be
no additional charges or fees beyond the monthly flat rate for changing the subscribed bandwidth.
5.4.2. Service Term
Increasing or decreasing bandwidth will not alter the term length of the Contract.
Ethernet Transport Services RFB #28081-AW
Page 14
5.5.
Service Trouble Reporting and Repair
Contractor shall provide 24 x 7 x 365 help desk support to the State with the cost of this support included in the
monthly rate. Contractor shall provide an escalation contact list to the executive level for problem resolution.
Contractor shall provide updated versions of the escalation contact list through the term of the Contract.
5.5.1. Toll free Reporting Number
Contractor shall provide a toll free trouble reporting number that is available 24 x 7 x 365.
5.5.2. Mean Time to Respond
The Mean Time to Respond shall be fifteen (15) minutes from the receipt of a fault notification from the
Contractor’s End-to- End Monitoring or from the time a trouble ticket is opened by the State or Contractor.
5.5.3. Mean Time to Restore
The Mean Time to Restore shall be four (4) hours for electronic equipment failure or six (6) hours for facilities
failure from the time a trouble ticket is opened by the State or Contractor.
5.5.4. Reason for Outage
Contractor shall provide a per-incident Reason for Outage (RFO) document. An initial RFO shall be provided
within two (2) hours of problem resolution, and a final RFO within twenty-four (24) hours of problem
resolution unless further research is required. For incidents requiring additional research, the RFO shall be
updated every twenty-four (24) hours until a final RFO is completed.
5.5.5. End-to-End Monitoring and Test Capability
Contractor shall proactively monitor the Ethernet Service end-to-end and have the ability to perform remote
site testing as needed to troubleshoot problems. Contractor shall notify the State Help Desk within fifteen
(15) minutes of any outage identified through Contractor monitoring.
5.5.6. Utilization and Error Reporting
Contractor shall provide utilization and error reports within twenty-four (24) hours of a request by the State.
State access to a Contractor website showing the utilization reports is acceptable to meet this requirement.
5.5.7. Scheduled Maintenance
Contractor will be allowed to perform scheduled maintenance that may affect the availability of the Ethernet
Service. The maintenance window shall be Monday through Friday between 12:00 a.m. and 4:00 a.m.
Central Time. Contractor may request scheduled maintenance with seventy-two (72) hour notice to the
State through email or voice contact with the State Help Desk. Within one (1) hour of the completion of
scheduled maintenance, the Contractor shall notify the State Help Desk whether the maintenance was
successful or not.
5.5.8. Emergency Maintenance
Contractor shall notify the State Help Desk immediately if emergency maintenance or testing will occur that
could affect the availability of the Ethernet Service. Emergency maintenance is defined as maintenance that
needs to be performed outside of scheduled maintenance times because service availability could be
affected if the maintenance was not performed.
Ethernet Transport Services RFB #28081-AW
Page 15
6. SUBCONTRACTORS
Subject to approval of DOA, the Contractor may subcontract any work to be performed. The Contractor shall be
responsible for all work done by subcontractor(s).
The type of information that DOA may request to substantiate the proposed subcontractor’s qualification includes
but is not limited to:





The amount of experience completing work similar to that required;
Customer references as to the quality of work the proposed subcontractor has provided on past projects;
The Contractor’s intended method of monitoring the proposed subcontractor’s work;
The level of supervision of the subcontractor’s work which the contractor shall provide;
Any other information regarding the proposed subcontractor’s ability to complete the work.
7. SERVICE BILLING
Vendor shall provide the State with a single point of contact for billing and billing related issues.
7.1. Invoice Requirements
Monthly invoices must be itemized and include at least the following details:





Site Name
Vendor account number
Vendor circuit identifier
Service period dates
Vendor charges
7.2. Service Credits
The State shall be entitled to Service Credits in the event of Ethernet Service interruptions. Service Credits shall
apply to each affected site independently.
A Service Interruption is the continuous period of time in which an installed site experiences an Out of Service
condition as described in Section 5.3.4. Scheduled Maintenance as described in Section 5.5.7 is not considered a
Service Interruption unless the maintenance exceeds the agreed upon maintenance window.
8. COST SHEETS INSTRUCTIONS
Bidders must complete the cost sheets contained in the Excel workbook entitled Appendix B.
8.1. Inclusive Pricing
Pricing shall include all monthly costs related to the end-to-end Ethernet Service. This includes, but may not be
limited to securing all necessary permits and rights of way, installation labor and all materials required.
8.2. Optional Pricing
Completion of Tab 3-Additional Locations is optional. Provide the total monthly cost for the sites specified and
the associated bandwidth increments. No award shall be made based on the Additional Location pricing provided
however, the State may elect to include the Additional Location pricing in the final Contract. If no pricing for
Additional Locations is provided as part of the awarded Bid response, the resulting contract will not include the
option to provide service to Additional Locations.
8.3. Incomplete Pricing
Failure to provide complete pricing may disqualify the bid. Additionally, any alteration of the pricing sheet, other
than copying and pasting additional rows to add required information , may disqualify the bid.
Ethernet Transport Services RFB #28081-AW
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9. REQUIRED FORMS
 Bidder Information (DOA-3477)
 Bidder Reference (DOA-3478)
 Wisconsin’s Cooperative Purchasing Service Bidder Agreement (DOA-3333)
 Designation of Confidential & Proprietary Information (DOA-3027)
Ethernet Transport Services RFB #28081-AW
Page 17
State of Wisconsin
Department of Administration
Division of State Agency Services
State Bureau of Procurement
DOA-3333 (R03/2004)
Bidder Agreement
Wisconsin’s Cooperative Purchasing Service
Wisconsin statutes (s. 16.73, Wis. Stats.) establish authority to allow Wisconsin municipalities to purchase from state contracts.
Participating in the service gives bidders opportunities for additional sales without additional bidding. Municipalities use the
service to expedite purchases. A “municipality” is defined as any county, city, village, town, school district, board of school
directors, sewer district, drainage district, vocational, technical and adult education district, or any other public body having the
authority to award public contracts (s. 16.70(8), Wis. Stats.). Federally recognized Indian tribes and bands in this state may
participate in cooperative purchasing with the state or any municipality under ss. 66.0301(1) and (2), Wis.Stats.
Interested municipalities:
 will contact the Bidder directly to place orders referencing the state agency contract number; and
 are responsible for receipt, acceptance, inspection of commodities directly from the Bidder, and making payment
directly to the Bidder.
The State of Wisconsin is not a party to these purchases or any dispute arising from these purchases and is not liable for
delivery or payment of any of these purchases.
The State of Wisconsin will determine the Bidder’s participation by checking a box below.
MANDATORY: Bidders/Proposers shall agree to furnish the commodities or services of this bid/proposal to Wisconsin
municipalities. Bidders should note any special conditions below.
 OPTIONAL:
Bidders/Proposers may or may not agree to furnish the commodities or services of this bid/proposal to
Wisconsin municipalities. A Bidder’s decision on participating in this service has no effect on awarding this contract.
A Bidder in the service may specify minimum order sizes by volume or dollar amount, additional charges beyond normal
delivery areas, or other minimal changes for municipalities.
Bidder: please check one of the following boxes in response.
I Agree to furnish the commodities or services of this bid/proposal to Wisconsin municipalities with any special
conditions noted below.
I Do Not Agree to furnish the commodities or services to Wisconsin municipalities.
Special Conditions (if applicable):
Signature
Date (mm/dd/ccyy)
Name (Type or Print)
Title
Company
Telephone
Address (Street)
City
Commodity/Service
(
State
)
ZIP + 4
Request for Bid/Proposal Number
This form can be made available in accessible formats upon request to qualified individuals with disabilities.
Ethernet Transport Services RFB #28081-AW
Page 18
STATE OF WISCONSIN
Bid / Proposal #
Commodity / Service
DOA-3477 (R05/98)
28081-AW
Ethernet Data Transport Services
BIDDER INFORMATION
1.
BIDDING / PROPOSING COMPANY NAME
Phone
(
)
Toll Free Phone
FAX
(
)
E-Mail Address
(
)
Address
City
2.
State
Zip + 4
Name the person to contact for questions concerning this bid / proposal.
Name
Title
Phone
(
)
Toll Free Phone
FAX
(
)
E-Mail Address
(
)
Address
City
3.
State
Zip + 4
Any Bidder awarded over $25,000 on this contract shall submit affirmative action information to the department.
Please name the Personnel / Human Resource and Development or other person responsible for affirmative
Name
Title
action in the company to contact about this plan.
Phone
(
)
Toll Free Phone
FAX
(
)
E-Mail Address
(
)
Address
City
4.
State
Zip + 4
Mailing address to which state purchase orders are mailed and person the department may contact concerning
orders and billings.
Name
Title
Phone
(
)
Toll Free Phone
FAX
(
)
E-Mail Address
(
)
Address
City
5.
State
Zip + 4
CEO / President Name
This document can be made available in accessible formats to qualified individuals with disabilities.
Ethernet Transport Services RFB #28081-AW
Page 19
STATE OF WISCONSIN
Bid / Proposal #
28081-AW
DOA-3478 (R12/96)
VENDOR REFERENCE
FOR VENDOR:
Provide company name, address, contact person, telephone number, and appropriate information on the
product(s) and/or service(s) used for four (4) or more installations with requirements similar to those included in this
solicitation document. If vendor is proposing any arrangement involving a third party, the named references should
also be involved in a similar arrangement.
Company Name
Address (include Zip + 4)
Contact Person
Phone No.
Product(s) and/or Service(s) Used
Company Name
Address (include Zip + 4)
Contact Person
Phone No.
Product(s) and/or Service(s) Used
Company Name
Address (include Zip + 4)
Contact Person
Phone No
Product(s) and/or Service(s) Used
Company Name
Address (include Zip + 4)
Contact Person
Phone No.
Product(s) and/or Service(s) Used
This document can be made available in accessible formats to qualified individuals with disabilities.
Ethernet Transport Services RFB #28081-AW
Page 20
STATE OF WISCONSIN
DOA-3027 (R01/98)
DESIGNATION OF CONFIDENTIAL AND PROPRIETARY INFORMATION
The attached material submitted in response to Bid/Proposal #28081-AW includes proprietary and confidential
information which qualifies as a trade secret, as provided in s. 19.36(5), Wis. Stats., or is otherwise material that can be
kept confidential under the Wisconsin Open Records Law. As such, we ask that certain pages, as indicated below, of this
bid/proposal response be treated as confidential material and not be released without our written approval.
Prices always become public information when bids/proposals are opened, and therefore cannot be kept
confidential.
Other information cannot be kept confidential unless it is a trade secret. Trade secret is defined in s. 134.90(1)(c), Wis.
Stats. as follows: "Trade secret" means information, including a formula, pattern, compilation, program, device, method,
technique or process to which all of the following apply:
1. The information derives independent economic value, actual or potential, from not being generally known to, and
not being readily ascertainable by proper means by, other persons who can obtain economic value from its
disclosure or use.
2. The information is the subject of efforts to maintain its secrecy that are reasonable under the circumstances.
We request that the following pages not be released
Section
Page #
Topic
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
IN THE EVENT THE DESIGNATION OF CONFIDENTIALITY OF THIS INFORMATION IS CHALLENGED, THE
UNDERSIGNED HEREBY AGREES TO PROVIDE LEGAL COUNSEL OR OTHER NECESSARY ASSISTANCE TO DEFEND
THE DESIGNATION OF CONFIDENTIALITY AND AGREES TO HOLD THE STATE HARMLESS FOR ANY COSTS OR
DAMAGES ARISING OUT OF THE STATE'S AGREEING TO WITHHOLD THE MATERIALS.
Failure to include this form in the bid/proposal response may mean that all information provided as part of the bid/proposal response
will be open to examination and copying. The state considers other markings of confidential in the bid/proposal document to be
insufficient. The undersigned agrees to hold the state harmless for any damages arising out of the release of any materials unless they
are specifically identified above.
Company Name
___________________________________________
Authorized Representative
___________________________________________
Signature
Authorized Representative
___________________________________________
Type or Print
Date
___________________________________________
This document
can be made
availableRFB
in accessible
formats to qualified individuals with disabilities.
Ethernet
Transport
Services
#28081-AW
Page 21
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