Vodavi Wanderer Cordless Key Telephone Unit User guide

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The Wanderer™
Cordless Key Telephone
RI NG IN G
User Guide
The Wanderer™
Cordless Key Telephone Unit
User Guide
Issue 1 - August, 2002
P/N: 9018-10
Issue
Release Date
1
08-02
Changes
Initial Release
LIFE SUPPORT APPLICATIONS POLICY
VODAVI Technology, Inc. products are not authorized for and
should not be used within Life Support applications. Life Support
systems are equipment intended to support or sustain life and
whose failure to perform when properly used in accordance with
instructions provided can be reasonably expected to result in
significant personal injury or death.
VODAVI Technology, Inc. warranty is limited to replacement of
defective components and does not cover injury to persons or
property or other consequential damages.
Copyright © 2002 VODAVI Communications Systems, Inc.
All Rights Reserved
This material is copyrighted by VODAVI Communications Systems.
Any unauthorized reproductions, use or disclosure of this material,
or any part thereof, is strictly prohibited and is a violation of the
Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.).
VODAVI reserves the right to make changes in specifications at any
time and without notice. The information furnished by VODAVI in
this material is believed to be accurate and reliable, but is not
warranted to be true in all cases.
The Wanderer™ is a registered trademark of
VODAVI Communications Systems, Inc.
mlj/2002
Contents
About the Wanderer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Your Cordless Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verify Parts Received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supply Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating Your New Wanderer . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initialize Handset to Charging Base . . . . . . . . . . . . . . . . . . . .
Register Station Number to Handset . . . . . . . . . . . . . . . . . . .
Assign CKTU Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Your New Wanderer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Recharge Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Talk Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standby Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Low Battery Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Button Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONFERENCE Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FLASH Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FLEXIBLE Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HOLD Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MUTE Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ON/OFF Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SPEED Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TRANSFER Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VOLUME Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pager Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ringing Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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19
About the Wanderer
The Wanderer™ is a
light-weight, 2.4 GHz,
digital cordless handset
for use with your digital
key telephone.
Take the Wanderer to a
nearby office, a meeting, a
conference room, or to
check inventory … you
are still available through
your extension!
Cordless Capabilities … and … Digital Quality
For maximum clarity and range, the Wanderer’s Digital
Spread Spectrum Technology spreads the signal over one of 40
independent frequency ranges.
A pre-assigned digital code is shared by the charging base
and handset to prevent other radiated frequencies from
interfering with system sound quality.
Signal strength is constantly monitored and the system
automatically selects one of three power levels to gain
maximum range and optimal battery life.
A digital coding security system is used to prevent
unauthorized use of your telephone by other nearby cordless
telephone users.
2
Product Overview
About the Wanderer
Product Overview
The Handset is a lightweight design
with an easy-to-read display and
comfortable soft keypad buttons.
Handset features also include:
10 Interactive Feature Buttons:
CONF
ON /OFF
FLASH
SPEED
FLEX
TRANS
HOLD
VOL DOWN
MUTE
VOL UP
12-button Dial Pad
2-line x 12-character LCD Display
Antenna
Power Switch (located on bottom of handset)
Headset Jack (located on side of handset)
Hearing-aid Compatible Receiver
The Charger Base is a compact
unit that can be placed on any
flat surface.
Base features also include:
Radio frequency and voice
path circuitry
CA
LL
CH
AR
G
ER
ER
W
TA
L
PO
LED indicators for Power, Talk,
Call, and Charger
K
Pager Call button to locate
handset
PAGER
CALL
3
Installing Your Cordless Phone
Initial Setup
Initial Setup
Installing Your Cordless Phone
Verify Parts Received
Remove all contents from the shipping box, and check the
items received with the following list:
Desktop charging base
Handset
Modular cable *
Ni-MH battery
Power adaptor *
User Guide
* To ensure proper connections … ONLY use the cable
and adaptor provided with your new Wanderer.
Connect Cables
1. Unplug the cable from
your existing wired
telephone. Plug this
cable into the charger
base jack labeled KSU.
TO TELEPHONE
2. Plug the modular cable
TO POWER ADAPTER
supplied with the
TO TELEPHONE JACK
Wanderer into the
charging base jack labeled KTU. Plug the other end of this
cable into your existing wired telephone.
Supply Power
1. Plug the power adaptor into a wall outlet. Plug the other
end into the charging base where it is labeled DC IN 12V.
2. Turn the switch on the bottom of the Wanderer to the ON
position and place the handset in the charging base.
3. Charge your new Wanderer for 12-14 hours.
4
Activating Your New Wanderer
Initial Setup
Activating Your New Wanderer
Initialize Handset to Charging Base
To associate your Wanderer with your Station Number:
Simultaneously press and hold the [PAGER CALL] button on
the charging base and the [FLASH] button on the handset
for ten seconds … or until “REGISTER” appears on the display.
(The unit will beep once to indicate registration is complete.)
Register Station Number to Handset
Although station number registration is automatic … use this
procedure to prevent a “previously saved number” from
appearing on the Wanderer display (e.g., new ext. number).
From your Wanderer, perform the following steps:
1. Press [HOLD].
2. From the dial pad, enter a station or intercom number.
(Up to four digits may be entered, however, your
intercom or extension number is recommended.)
3. Press [HOLD].
Assign CKTU Mode
From your telephone, activate the CKTU mode as described:
Display Telephone
1. Dial [6] + [4] + [8] on the dial pad.
2. Press [/ ] repeatedly until CKTU appears on the display.
3. Press [HOLD] to save.
Non-display Telephone
Contact your System Administrator.
5
When to Recharge Handset
Using Your New Wanderer
Using Your New Wanderer
Review this section for step-by-step operating instructions.
When to Recharge Handset
The Wanderer will send an audible alert to indicate recharging.
Talk Time
You can talk for approximately 4 hours on your Wanderer
before recharging is necessary.
Standby Time
Your Wanderer may be idle and out of its base for
approximately 40 hours before recharge is necessary
Low Battery Indication
The LCD on the Wanderer indicates
a low battery condition when the
battery charge falls below 25%.
LOW BATTERY
Wanderer handset emits a tone at 30-second intervals until it
is returned to the charging base. When LCD indicates a low
battery condition, it should be charged for at least 8 hours.
Answering Calls
When your Wanderer rings, the LCD indicates Ringing.
1. If handset is in charging base and ringing, simply remove
it to answer the call. You do not need to press [ON/OFF].
-orIf carrying handset, press [ON/OFF] to answer the call.
2. Press [ON/OFF] to end the call.
The wired telephone may ring 1-2 times before
the Wanderer rings. This is normal operation.
6
Placing Calls
Using Your New Wanderer
Placing Calls
When you place a call, the Wanderer LCD indicates Talk.
Intercom Calls
1. Remove the Wanderer from the charger base and press
[ON/OFF] to access a dial tone.
2. Dial the intercom number.
3. Press [ON/OFF] to end call.
Outside Calls
1. Remove the Wanderer from the charger base and press
[ON/OFF] to access a dial tone.
2. Dial [9] to access an outside line dial tone.
3. Then dial the desired phone number.
4. Press [ON/OFF] to end call.
CONDITIONS
»
If multiple lines are ringing, the “oldest” is answered first.
»
Outside line calls have priority over intercom calls.
»
If [ON/OFF] is pressed during a call, that call is terminated.
»
The Wanderer does NOT audibly ring if it is in the charging
base, or if it is out of the charging base and turned OFF.
»
Both the telephone and the Wanderer audibly ring if the
handset is not in the charging base and is turned ON.
»
Only 1 call may be put on hold at a time on the Wanderer.
»
Calls may not be placed from your cordless handset while
the telephone is active. “Base Busy” appears on the LCD.
»
Depending on environmental conditions, you may notice
an increase or decrease in the call range when using the
Wanderer. This is the nature of the radio frequency signal.
7
Button Features
Using Your New Wanderer
Button Features
This section describes how to use each of the Wanderer’s ten
feature buttons.
CONFERENCE Button
A conference call supporting up to eight parties can be
originated from the Wanderer.
To initiate a conference call:
1. While on a call, press [CONF] to place the party on hold.
Listen for a dial tone.
2. To add outside parties to a conference call, dial [9] +
telephone number.
-orTo add internal parties to a conference call, dial the
extension number.
3. When the party answers, press [CONF] to place the party
on hold.
4. To add additional parties to the conference call, repeat
steps 1 through 3 until all appropriate parties are on hold.
5. Press [CONF] + [CONF] to connect all parties.
6. Press [ON/OFF] to end the conference call.
CONDITIONS
»
The number of outside parties is limited by the number of
line appearances on the telephone.
»
Individual parties may be dropped from the conference
call through the telephone only. Individual parties may
not be dropped from your Wanderer.
8
FLASH Button
Using Your New Wanderer
FLASH Button
The FLASH button can be used to:
Terminate a call, and place a new call.
Activate certain features provided by your phone company.
CONDITIONS
»
Flash feature may be stored as part of Speed Dial number.
»
Pressing the FLASH button will have the following results:
while connected to intercom … reinitiates the intercom dial tone.
while on an outside call
… terminates call & restores dial tone.
during an intercom call or
page announcement
… will not terminate the intercom call
or page announcement.
FLEXIBLE Button
The Flexible Button (FLEX) on the Wanderer may be assigned to
function as one of the 24 flexible buttons on your telephone.
The desired feature must be programmed as a button
on the telephone prior to activating the FLEX button
on the Wanderer.
To assign the FLEX button on the Wanderer:
1. Press [ON/OFF] on the Wanderer.
2. Press [SPEED] + [SPEED] on the Wanderer.
3. Press [FLEX] on the Wanderer.
4. Press the desired flexible button on the keyset telephone.
Listen for confirmation tone on the Wanderer.
5. Press [ON/OFF] on the Wanderer.
CONDITIONS
»
The default assignment is NONE.
»
Not all features can be assigned to the FLEX button
(Answering Machine Emulation, Call Screening, etc.).
9
HOLD Button
Using Your New Wanderer
HOLD Button
This feature allows you to place a call on hold.
To place or retrieve a call on hold:
1. While on an outside line call, press [HOLD] to place the
call on hold.
2. Press [HOLD] again to retrieve the call.
To place an outside call while on hold:
1. Press [HOLD].
2. Press [ON/OFF] to enter idle mode.
3. Press [ON/OFF] again, listen for dial tone. Place the
outside call.
4. Press [ON/OFF] to end the call and enter idle mode.
5. Press [HOLD] to retrieve the call on hold.
To switch calls from the Wanderer to the telephone:
1. Press [HOLD] to place the call on hold.
2. Press [ON/OFF].
3. Pick up the call by pressing the flashing, outside line, loop
or intercom button on the telephone.
To switch calls from the telephone to the Wanderer:
1. Place the call on hold at the telephone.
Make sure [ON/OFF] button is not lighted and the
handset is in cradle.
2. Press [ON/OFF] on the Wanderer.
3. Press [HOLD] to pick up the call on the Wanderer.
To process multiple calls from your Wanderer:
1. Press [HOLD] to place your call on hold. An intercom dial
tone is heard.
2. Dial an intercom number or a trunk group access number
to be connected to a second call.
If [HOLD] is pressed while on the second call, it is ignored.
10
MUTE Button
Using Your New Wanderer
CONDITIONS
»
Only one call at a time may be placed on hold.
»
If multiple calls are on hold at the telephone, the
Wanderer retrieves the last call put on hold.
»
Intercom calls may be placed on hold or retrieved,
provided there are intercom flex buttons assigned on the
telephone.
MUTE Button
The Mute button may be pressed during a conversation to
disable the Wanderer microphone. This feature is useful in noisy
environments, or if a private side-conversation is desired.
While on an intercom or outside line call:
1. Press [MUTE] to disable the microphone.
2. Press [MUTE] again to enable the microphone.
The LCD will indicate Mute while function is active.
ON/OFF Button
The ON/OFF button on your Wanderer is used to answer calls
and place calls. The handset must be turned ON and removed
from the charger base.
To activate handset, press [ON/OFF]. LCD will display Search.
Once the base is located, the display will indicate Talk.
If the Wanderer is unable to find the base … three short
beeps will sound.
11
SPEED Button
Using Your New Wanderer
SPEED Button
You may assign Speed Dial numbers on your Wanderer to
provide speedy access to frequently-used telephone numbers.
To program a speed dial number:
1. Press [ON/OFF].
2. Press [SPEED] + [SPEED], then enter the Bin Number.
3. Dial the telephone number to be stored.
4. Press [SPEED] then [ON/OFF].
To dial a speed dial number:
1. Press [ON/OFF].
2. Press [SPEED], then enter the Bin Number.
To clear a speed dial number:
1. Press [ON/OFF].
2. Press [SPEED] + [SPEED], then enter the Bin Number.
3. Press [SPEED].
4. Press [ON/OFF].
CONDITIONS
»
A Speed Dial number bin can contain 24 digits including:
Pause
Pulse to DTMF Switchover
Flash Commands
Display Security
Press [HOLD]
Press [TRANS]
Press [FLASH]
Press [TRANS] as 1st digit in bin
(conceals dialed numbers on LCD)
»
If all outside lines are busy when you dial a Speed Dial
Number, a busy tone is heard.
»
Speed Dial numbers are protected by Battery B/U
Memory.
»
Speed Dial bins access outside lines only and cannot be
programmed to access internal numbers.
12
TRANSFER Button
Using Your New Wanderer
TRANSFER Button
External and internal calls may be transferred to idle or busy
stations by performing the following steps:
S CR E E N E D T R A NS F E R
While on a call:
1. Press [TRANS] + station number.
2. When the call is answered, announce the transfer.
3. Press [ON/OFF] to complete the transfer.
U NS C R E E N E D T R A N S F E R
While on a call:
1. Press [TRANS] + the station number.
2. Press [ON/OFF] to complete the transfer.
VOLUME Buttons
These buttons may be used to modify the volume for both
voice and ring sound levels.
VO I CE R E CE IV E VO LU M E
To adjust the voice receive volume while on an intercom or
outside line call:
1. Press [VOL UP] to increase volume.
2. Press [VOL DOWN] to decrease volume.
R IN G V OLUM E
To adjust the ring volume while in idle mode:
1. Press [VOL UP] to increase volume.
2. Press [VOL DOWN] to decrease volume.
CONDITIONS
»
Three Voice Receive Volume levels are available.
»
Two Ring Volume levels are available - High and Low.
13
Other Features and Functions
Using Your New Wanderer
Other Features and Functions
Pager Call
The Pager Call button is located on the charger base and is
used to locate the Wanderer handset.
1. Press [PAGER CALL] on the charger base. The base sends a
stutter tone burst to the handset for 30 seconds, and the
LCD on the handset indicates Paging Call. Repeat as
necessary until your Wanderer is located.
2. Press [ON/OFF] on the handset to stop the ringing.
CONDITIONS
»
When Pager Call button is activated, the Call LED pulses.
Redialing
To redial an outside call:
1. Press [ON/OFF].
2. Press [SPEED] + [#].
For added security, only the [#] sign appears on the LCD display.
Ringing Signal
The audible ring signal on the Wanderer can identify the type of
incoming call as internal or external.
Internal Ring Signal … a single ring is repeated.
External Ring Signal … a double ring is repeated.
CONDITIONS
»
The telephone associated with the Wanderer may ring
once or twice before the Wanderer rings.
»
A screened transfer call rings as an internal call until the
supervising party hangs up, then it changes to an
external signal.
14
LED Indicators
Using Your New Wanderer
LED Indicators
The LED indicators on the charging base function as follows:
Power
Talk
Call
Charger
…
…
…
…
lights when the base is properly plugged in
lights during an active call
pulses when the Pager Call button is activated
lights when handset is resting properly in base
LCD Displays
The following examples show each calling mode and call status
that could appear on your Wanderer display screen.
First group of LCDs -- displays you might see “while the
Wanderer and the Keyset are both idle”.
Second group of LCDs -- displays you might see on the
Wanderer when it is idle, but while “the associated keyset” is
being used.
Active Call LCD -- You will see this
display whenever you are on a call.
T A L K
XXXXXXX
Wanderer Displays … while Wanderer & Keyset are idle
ACD/UCD LOGON
(Primary & Secondary)
S T A
PXXXX
XXXX
CAL L
B ACK
S XXXX
F R OM
XXXX
ACD/UCD CALLS IN QUEUE DISPLAY
XXXX
CALL BACK BY A STATION
C I Q : CC
AGE NT ( S ) : X X
ACD/UCD UNAVAILABLE STATUS
CALL FOR A STA (Call Coverage)
CAL L
S T A
CALL FROM A STA - direct
CALL FROM A STA - via another Sta
(Sta # or Name displays)
UNA V A I L A B L E
CAL L
UC D
S T A
XXXX
F OR
XXXX
F R OM
XXXX
15
LCD Displays
Using Your New Wanderer
CALL FWD (ALL) TO ACD/UCD GRP
F O R WA R D E D
UC D
T O
XXXX
CALL FWD (ALL) TO HUNT GRP
F O R WA R D E D
HUNT
T O
XXXX
F O R WA R D E D
T O
nn n n n nn
F O R WA R D E D
T O
MA I L
CALL FWD (BSY/NA) TO ACD/UCD GRP
UC D
F WD
XXXX
HUNT
F WD
XXXX
CALL FWD (BSY/NA) TO A STA
BS Y / NA
S T A
F WD
XXXX
BS Y / NA
VM
F WD
XXXX
UC D
F WD
XXXX
F WD
T O
XXXX
CALL FWD (BUSY) TO VOICE MAIL
B US Y
F WD
T O
XXXX
CALL FWD (NO ANS) TO ACD/UCD GRP
N/ A
F WD
UCD
XXXX
T O
CALL FWD (NO ANS) TO HUNT GRP
N/ A
F WD
T O
XXXX
CALL FWD (NO ANS) TO A STA
N/ A
F WD
S T A
XXXX
T O
CALL FWD (NO ANS) TO VOICE MAIL
N/ A
F WD
T O
XXXX
CALL FWD TO REMOTE DEVICE #
F WD
T O
R DN
XXXX
CALL FWD (BUSY) TO ACD/UCD GRP
BUS Y
B US Y
V M
CALL FWD (BSY/NA) TO VOICE MAIL
T O
CALL FWD (BUSY) TO A STA
HUNT
CALL FWD (BSY/NA) TO HUNT GRP
BS Y / NA
F WD
XXXX
V M
CALL FWD (ALL) TO VOICE MAIL
BS Y / NA
B US Y
HUNT
S T A
CALL FWD (ALL) TO A STA - (name or #)
VOI CE
CALL FWD (BUSY) TO HUNT GRP
T O
CALL TRANSFERED FROM
(Sta # or 7-digit name)
XF R
F R OM
S T A
XXXX
16
LCD Displays
Using Your New Wanderer
CO LINE NUMBER IS RECALLING
L I NE
XXX
ANNOUNC E
RE CAL L I NG
DO NOT DISTURB - You are in DND
S T A
I N
OFF-HOOK VOICE OVER
ANNOUNCEMENT FROM A STA
DND
F R OM
PAGE FROM A STATION
P AGE
S T A
IDLE DISPLAY - Sta # format
S T A
XXXX
XXXX
F R OM
XXXX
QUEUE CALLBACK
QUE UE
CAL L B ACK
IDLE DISPLAY - Sta # & Name format
S T A
XXXX
nn n n n nn
QUEUE FOR A LINE NUMBER
QUE UE
L I NE
INCOMING CO LINE CALL
(brief initial indication)
F OR
XXX
STA & HUNT GRP ASSOCIATION
R I NG I NG
S T A
HUNT
INCOMING CO LINE CALL
(Name or Number info, if available)
XXXX
XXXX
TRANSFER RECALL
N A ME / N U MB E R
R E CAL L
L I NE
L I NE
R I NG I NG
LINE HOLDING - You are holding a CO
Line XXX (Excl Hold must be priority)
F R OM
XXX
VOICE MAIL MSGS IN QUEUE
(analog - # of NEW VM msgs)
L I NE
HOL D I NG
NE W
L I NE
XXX
XXX
V M
MS G S
VOICE MAIL MSGS IN QUEUE
(digital - # of ALL VM msgs)
MESSAGES WAITING
MS G :
XXXX
V M
XXXX
XXXX
XXX - XXX - XXX
NAME/NUMBER FORWARD RING
N A ME / N U MB E R
F O R WA R D
R I NG
ME S S A G E S
17
LCD Displays
Using Your New Wanderer
Wanderer Displays … while using Keyset
ACD/UCD CIQ - Keyset on CO Line Call
ACD/UCD CIQ - Keyset on Internal Call
(with incoming calls)
XXXX
C I Q : CC
AL : a a
XXXX
CAL L S
I N
OF F
L I NE
NE T
S T A
V I A
T O
XXXX
IN-PROGRESS CALL INDICATION
XXXX
XXX
L I NE
XXX
LEAST COST ROUTING
T O
XXXX
L CR
CALL TO VM VIA VOICE MAILBOX #
CAL L
F O R WA R D E D
S T A
CALL TO STA (CO) - that you picked up
CALL TO STA (INT) - prior to pickup
CALL TO STA (INT) - that you picked up
CALL TO STA - picked up by other Sta
CALL TO STA - via ACD/UCD Group
CALL TO STA - via Hunt Group
CAL L
XXXX
FORWARDED TO A STA - Your call to
another destination (by Sta #)
XXX
S T A
S T A
QUE
CALL TO STA (CO) - call in progress
L I NE
DO NOT DISTURB - Called Sta is in DND
(Sta # or 7-digit name)
DND
CALL FWD - OFF-NET
F WD
C ONF E R E NC E
OC : o o o
ACD/UCD STATUS - Code 567 dialed at
keyset to display group status
UC D
CONFERENCE CALL
T O
V M
XXXX
LEAST COST ROUTING QUE CALLBACK
L CR
QUE UE
CAL L B ACK
CAMP ON BY A STATION
MESSAGES - 1st 12 digits (code 633)
C A MP - O N
AB CDE F GH I J K L
S T A
XXXX
B Y
18
LCD Displays
Using Your New Wanderer
OFF-HOOK VOICE OVER ANNOUNCE
TO ANOTHER STA
ANNOUNC E
S T A
T O
S T A
XXXX
OF
S E T UP
CAL L
UNAV A I L AB L E
PAGE - External Zones (All)
E X T E R NAL
SCREENING MODE
AL L
E X T E R NAL
Z ONE
I NT E R NAL
AL L
P AGE
MO N I T O R I N G
S T A
I NT E R NAL
Z ONE
R I NG
STATION MONITORING
PAGE - Internal Zone number
PAGE
SCREENING RING MODE
S CR E E N I NG
XX
PAGE - Internal Zones (All)
CAL L
S CR E E N I NG
P AGE
PAGE - External Zone number
PAGE
RECORDING UNAVAILABLE
R E C OR D I NG
PAGE
CAL L
RECORDING SETUP
R E C OR D I NG
S V C
PAGE - ALL CALL (from Wanderer)
AL L
R E C OR D I NG
XXXX
OUT OF SERVICE (called Sta is OOS)
OU T
RECORDING MODE
XXXX
VOICE MAIL - Call to Voice Mail
CAL L
XX
QUEUE FOR A GROUP NUMBER
T O
V OI CE
MA I L
VOICE MAIL - Forward to VM via Sta #
QU E U E
F OR
F WD
T O
GR OUP
XX
V I A
S T A
V M
XXXX
19
LCD Displays
Frequently Asked Questions
Frequently Asked Questions
Answers to some common questions have been addressed in
the following table:
Question
Answer
After I plug the adapter into a wall
outlet and the charging base, why
don’t I have power, or the LED light
up?
Verify the following:
Ensure the switch on the bottom of
the handset is in the ON position.
If you own a 900 MHz Wanderer, make
sure its adapter was not used by
mistake. It is not compatible with the
2.4 GHz model.
Why doesn’t the handset charge?
Check the contacts and battery pack:
Ensure that the contacts on both the
charger base and the handset are in
contact during charging. The
contacts my need to be cleaned with
an alcohol-moistened cloth.
The Ni-MH battery pack may need to
be totally discharged, before a full
charge is possible.
Why can’t I make a call from my
Wanderer? When I press the ON/OFF
button to make a call, the LCD
indicates Searching, beeps 3 times
and displays my Station Number.
The Wanderer cannot locate its charging
base for one of the following reasons:
Out of range
Charging base power unplugged
Incoming call
Why doesn’t the Wanderer ring when There are several reasons why the
Wanderer may have stopped ringing:
it is out of the charging base?
The handset may be out of range or
turned OFF.
Check H-T-P settings on the wired
telephone for Hands-Free mode. The
telephone must be in Tone Mode for
Wanderer to ring.
If “Distinctive Ringing” on the wired
telephone is set to Type 36 (no ring),
Wanderer LCD displays ringing, but
no tone is heard.
20
LCD Displays
Frequently Asked Questions
Question
Answer
Why can’t I initiate a conference call?
Contact your System Administrator to
confirm “Conference” feature is enabled.
When I try to assign my display
telephone to the CKTU mode, why
doesn’t the Wanderer display update
with digital keyset information?
Confirm software version.
Version 1.11 or greater for XTS systems,
or version 4.11 or higher for other Vodavi
key systems, must be installed to enable
CKTU mode and use the Wanderer.
Why do I hear another call on the line There is frequency interference for one of
the following reasons:
or experience radio frequency
The handset rechargeable Ni-MH
interference (chattering or hum)
battery pack may need charging.
while on a call?
Why doesn’t the Wanderer have dial
tone or no longer rings?
Outside normal operating range.
Move closer to the charging base.
Within 20 feet of a working
microwave.
Verify each of the following conditions:
Check that the telephone line
connectors are fully pushed into the
unit until they click.
Check the Ni-MH battery pack
connection inside the battery
compartment of the handset.
If there was a power failure or the
charger base was unplugged, replace
handset on charging base for 2-5
seconds. This will reset the system.
Ensure that the handset and charger
base are registered to each other. If
not, the handset cannot connect to
the phone line to dial out.
(Refer to “Initialize Handset to
Charging Base” on page 4.)
Why do I sometimes receive an
audible beeping tone at five-second
intervals, sometimes followed by a
call disconnect?
One of the following could apply:
Audible tone at 5-second intervals
indicates an out-of-range status.
Move the Wanderer back within
range and the beeping will cease.
A call could disconnect if the
Wanderer is out-of-range for more
than 15-20 seconds.
Covers.fm Page 2 Thursday, June 20, 2002 3:27 PM
WE’RE TALKING
TECHNOLOGY
www.vodavi.com
Part Number: 9018-10