MobilePro Dual-Band Wireless Smart Technology Signal Booster with

MobilePro Dual-Band Wireless Smart Technology Signal Booster with
MobilePro®
Dual-Band Wireless
Smart Technology ™
Signal Booster with
Built-in Antenna
Contents:
Accessories & Antenna Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
How it Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
In-Vehicle Installation
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Installing the Outside Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing a MobilePro®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
In-Building Installation
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the Outside Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the MobilePro® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Powering Up a Wilson Electronics Signal Booster . . . . . . . . . . . . . . . 7
Understanding the Signal Booster Light . . . . . . . . . . . . . . . . . . . . . . . 8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About Wilson Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Guarantee and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Signal Booster Specifications . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Appearance of device and accessories may vary.
Note: This manual contains important safety and operating information.
Please read and follow the instructions in this manual. Failure to do
so could be hazardous and result in damage to your Signal Booster.
Installation Instructions for the Following Wilson Electronics
Signal Booster:
How it Works
Your new Wilson Electronics Signal Booster has been carefully engineered to significantly
improve the performance of your cell phone or cellular data card in mobile and in-building
applications. Together with an Outside Antenna, the Signal Booster’s state-of-the-art
technology is designed to increase your signal more than 20 times, reduce dropped calls, and
increase data communication rates needed for 3G technologies.
MobilePro® Dual-Band Wireless Smart Technology ™ Signal Booster
Model # 271220 FCC ID: PWO271220SA IC: 4726A-271220SA
Model # 271240 FCC ID: PWO271240SA IC: 4726A-271240SA
Model 801540 900 MHz is not for sale in U.S. or Canada
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
Included In Some Kits
Inside This Package
(301725)
for 900 MHz
Wireless
Signal Booster
12” Magnet
Mount Antenna
(301125)
USB power
cable
Vehicle power adapter
supply with USB
connection
MiniMagnet
Mount
Antenna
(301126)
AC DC
Power Supply
(859969)
Air-vent Bracket
Adhesive Bracket
Adhesive/Screw
Swivel Bracket
Carrying case included in some kits
Also Available Together In The
Home/Office Accessory Kit (859952)
HOME/OFFICE
ACCESSORY KIT
MobilePro
Adjustable
Desk Mount
(901137)
®
Home/Office Accessory Kit
Antenna Window
Mount (901128)
Wilson Electronics manufactures a wide variety of Outside Antennas to help you customize
your Signal Booster for your specific application. Several are shown on page 1. See your
dealer or visit www.WilsonElectronics.com to purchase.
All 3 available in 901134 mount kit
Also Available Together In The
Home/Office Accessory Kit (859970)
AC Power
Supply
(859969)
The Outside Antenna will collect the cell tower signal and send it through the cable to the
Signal Booster. The signal is then boosted and sent through the built-in Inside Antenna.
Your cellular device then communicates with the improved signal. When the cellular device
transmits, the signal goes through the Inside Antenna, is amplified by the Signal Booster and
transmitted back to the cell tower through the Outside Antenna.
Antenna
Window
Mount
(901128)
AC Power
Supply
(859969)
In-Vehicle
Before Getting Started
This guide will help you properly install Wilson Electronics MobilePro Dual-Band Wireless
Signal Booster. It is important to read through all of the installation steps for your
particular application prior to installing any equipment. Read through the instructions,
visualize where all the equipment will need to be installed and do a soft installation before
mounting any equipment. If you do not understand the instructions in full, contact Wilson
Electronics Technical Support at 866-294-1660.
Installation Diagram
Installation Diagram - Vehicle
This accessory kit adds the Desk Mount. It increases the available mounting
options of your Wilson Electronics MobilePro. Carrying Case included.
The MobilePro Home /Office Accessory Kit contains components
needed for improving the MobilePro signal power at homes, offices,
hotel rooms and airports. Carrying Case included.
MobilePro™®
Signal Booster
Outside
Antenna
(mounted on
vehicle)
Optional Antennas
Mounting Options
(Mini-Magnet
Mount Antenna
Shown)
Adjustable
Desk Mount
(901137)
Gooseneck
Suction Cup
Cradle Mount
(901120)
Vehicle
Vehiclepower
power supply
supply
Cup Holder
Cradle Mount
(901130)
Marine
Antenna
Dual-Band
(301130)
Trucker
Mount
Dual-Band
(301101)
RV / Trucker
Spring-Mount
Antenna
(301133)
Laptop USB Port
NMO
Mount
Dual-Band
(301104)
Appearance of device and accessories may vary.
USB Power Cable
To purchase call 800-204-4104 or go to www.WilsonElectronics.com.
1
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
2
In-Vehicle
Installing a Wilson Electronics MobilePro Signal Booster
Vehicle Installation
1
Exterior antenna
Outside
Antenna
communicates with
communicates
cell site.
with cell tower.
Signal
AmplifierBooster
boosts
signal to es
andsignal
from
amplifi
cell site.
to
and from cell
tower.
2
(Mini-Magnet Mount
Antenna Shown)
See detailed
instructions below
Distance between antennas
through a sunroof must be
5 feet or more.
3
POWER TO
AMPLIFIER
Signal Booster powered through vehicle power adapter
or USB port of laptop computer.
Power to
Signal Booster
Amplifier powered through
vehicle cigarette lighter or
USB port of laptop computer.
Installing a Wilson Electronics Outside Antenna
To receive the best cell signal, select a location in the center of the vehicle’s roof 12 inches
away from any other antennas and windows and free of obstructions.
Magnet- Mount
Antenna Shown
The Outside Antenna must be installed vertically.
Signal performance will be degraded if the
antenna is not vertical.
The antenna cable may be run through the door
to the Signal Booster.
Warning: The Outside Antenna and Signal
Booster must have a separation of at least 8
inches from all persons during normal operation.
Carefully
Pull Down
Door Seal
Run Cable
Under
Seal
For a more professional looking installation, run
the antenna cable under the door seal. Carefully
pull down the door seal. Run the cable through
the seal and push the seal back into place. This
prevents constant wear and tear on the cable as
the door opens and closes. The antenna cable is
small enough to easily tuck under the door seal
or plastic molding.
Route the cable from the Outside Antenna and
attach it to the connector labeled “ANTENNA” on
the Signal Booster.
3
In-Vehicle
®
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]ics.com. Hours: 7 am to 6 pm MST.
The Wilson Electronics MobilePro Signal
Booster is designed for installation on
the dashboard of your vehicle, using the
supplied adhesive bracket. Attach the
bracket in a suitable location.
NOTE: Allow the adhesive on the bracket
to set for 24 hours before mounting your
MobilePro Signal Booster to the bracket.
Also, be sure to select a location for the
Signal Booster that does not inhibit your
ability to operate the vehicle safely.
Once you have installed the bracket, attach
the MobilePro Signal Booster by aligning
the hole on the back with the hook on the
bracket. Grasping the sides of the Signal
Booster, slide it downward approximately ¼
inch into place.
Alternative Signal Booster Installation for Weak Signal Areas
The Wilson Electronics MobilePro Signal
Booster performs better the closer it is to
the cell phone (with minimum 6-12 inch
separation). Thus, if you regularly drive
through particularly weak signal areas,
you should consider installing the Signal
Booster on the back of the driver’s side
headrest.
To do so, attach a strip of Velcro (available
at most hardware or fabric stores) to the
back of the Signal Booster and adhere
the matching strip to the back of headrest.
Visually align the strips of Velcro and press
the Signal Booster against the headrest so
that it is held in place by the Velcro.
Run the cable from the Outside Antenna
and attach it to the SMA connector labeled
“ANTENNA” on the Signal Booster. Be sure
that the cable does not interfere with your
ability to operate the vehicle safely.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
4
In-Building
An in-building accessory kit is available (if your kit did not contain the necessary equipment),
from Wilson Electronics. Various kits are available, visit www.WilsonElectronics.com to see
the selection of in-building accessory kits.
Installation Diagram - In-Building
MobilePro
®
Signal Booster
Outside
Antenna
(mounted on window)
AC Power Strip
(use a surge protected AC power strip with at least a
1000 Joule rating)
In-Building
Installing a Wilson Electronics Outside Antenna
Follow the specific antenna instructions included with the Outside Antenna (sold separately
except for certain kits). These instructions assume that you are using a Wilson Electronics
Magnet-Mount or Mini-Magnet Mount Antenna and the optional suction-cup window bracket.
To receive the best signal, select a window on the side of your building where your outside
signal is the strongest.
Attach the suction-cup bracket to the inside
of a window so that the cable will reach the
Mini-Magnet
Signal Booster location. Place the bracket
Mount Antenna
as high on the window as possible for best
performance.
OR
Warning: The Outside Antenna must have
a separation of at least 8 inches from all
persons during normal operation.
Laptop USB Port
suction-cup
bracket
USB Power Cable to power strip or laptop
window
In-Building Installation
Installing the Wilson Electronics MobilePro® Signal Booster
Warning: The Outside Antenna must have a separation of at least
8 inches from all persons during normal operation.
Window Mount
Antenna communicates
with cell tower
MobilePro® boosts
signal to and from
cell tower
See detailed instructions on page 6
5
Once the bracket is in place, attach
the magnet base of the antenna to the
flat surface of the bracket. Note: The
antenna must be installed vertically.
Signal performance will be degraded if the
antenna is not vertical.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
The Wilson Electronics MobilePro® Signal
Booster may be placed in any convenient
indoor location, such as a desk or tabletop.
The closer the cell phone or laptop data
card is to the Signal Booster (with its built-in
Inside Antenna), the better the performance
will be. (Ensure that the cellular device and
the Signal Booster have a minimum 6-12
inch separation).
Attaching the Antenna
Once you have selected the location for
the Signal Booster, run the cable from
the Outside Antenna and attach it to the
connector labeled “ANTENNA” on the
Signal Booster. Note: The Signal Booster
and the Outside Antenna must have a
minimum separation of 8 feet to prevent
oscillation.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
6
In-Vehicle & In-Building
Powering up the Wilson Electronics MobilePro® Signal Booster
NT
Make sure the Outside Antenna cable is
connected before powering up the Signal
Booster.
E NN
A
A
In a Vehicle
Carefully insert the USB power cable.
Connect the mini-USB plug on the power cable
to the Signal Booster port marked by the USB
symbol. Connect the other end of the power
cable to the USB port on the vehicle power
supply and insert the adapter into the vehicle
power outlet of your vehicle. (If you are using a
laptop to power your Signal Booster, insert the
other end of the power cable into a USB port on
the laptop and power up the laptop).
The Signal Booster may remain on all the
time. However, leaving the Signal Booster
on in a vehicle when it is not running can
discharge the battery in a day or two.
In a Building
Make sure the Outside Antenna cable is
connected before powering up the Signal
Booster.
(Included in
some kits)
IMPORTANT: Do not power up the Signal
Booster unless the Outside Antenna cable is
attached to Signal Booster.
7
If the light turns red, an oscillation (feedback) has been detected and the Signal Booster
has powered down. The Outside Antenna needs to be moved farther from the built-in
antenna in the Signal Booster. In a vehicle installation, move the Outside Antenna on the
roof of the car to the rear of the car, but at least 12 inches from the rear or side windows.
In a building installation, move the Signal Booster farther from the Outside Antenna. To
reset the Signal Booster disconnect and then reconnect the power supply.
If the light is now green, the Signal Booster is working properly. If the red light is still on,
move the antenna farther away and repeat the process.
In a vehicle, always use a Magnet-Mount or roof-mount antenna. Do not use a GlassMount Antenna, as oscillation (feedback) may cause continuous shut-down of the Signal
Booster.
Warnings
Warning:
Do not plug the Signal Booster directly into the cell phone or
cellular data card using an antenna adapter. It may damage the
cell phone or cellular data card.
Warning:
Do not plug in the power supply until the Outside Antenna cable
is attached to the Signal Booster.
Warning:
RF Safety: The Outside Antenna must be installed with
a separation of at least 8 inches from any of the vehicle’s
occupants or nearby persons and must not be located or
operating in conjunction with any other antenna or Signal
Booster. All roof-mount antennas should be centrally located
on the roof of the vehicle. Use of this cellular Signal Booster
with antennas other than those illustrated could be hazardous.
Before using other antennas, contact Wilson Electronics
Technical Support at 886-294-1660.
Warning:
Separation of Inside and Outside Antennas is very
important: In a vehicle, the metal roof acts as a barrier
and helps shield the two antennas from each other, preventing
oscillation. If the vehicle has a sunroof, it is important to keep the
Outside Antenna at least 12 inches from the edge of the sunroof.
Connect the mini-USB plug on the AC adapter
cable to the Signal Booster port marked by
the USB symbol. Connect the other end of
the cable to a surge protector power strip
(see diagram below). (If you are using a
computer to power your Signal Booster, use
the supplied USB cable).
Warning: Use only Wilson Electronics
power supplies.
IMPORTANT NOTICE
Understanding the Signal Booster Light
• It is very important to power your Signal Booster using a
surge protected AC Power Strip with at least a 1000 Joule
rating.
• Failure to do this will void your warranty in the event of a
power surge or lightning strike.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
8
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day
money-back guarantee. If, for any reason, the performance of any product is not
acceptable, simply return the product directly to the reseller with a dated proof of
purchase.
1-Year Warranty
Wilson Electronics Signal Boosters are warranted for one (1) year against defects
in workmanship and/or materials. Warranty cases may be resolved by returning
the product directly to the reseller with a dated proof of purchase.
About Wilson Electronics
Wilson Electronics, Inc. has been a leader in the wireless communications industry for over
40 years. The company designs and manufactures Signal Boosters, antennas and related
components that significantly improve cellular telephone signal reception and transmission
in a wide variety of applications, mobile (marine, RV, vehicles) and in-building (home,
office, M2M).
With extensive experience in antenna and Signal Booster research and design, the
company’s engineering team uses a state-of-the-art testing laboratory, including an
anechoic chamber and network analyzers, to fine-tune antenna designs and performance.
For its Signal Boosters, Wilson Electronics uses a double electrically insulated RF
enclosure and cell tower simulators for compliance testing.
Wilson Electronics Signal Boosters feature patent Smart Technology ™ that enables
them to automatically adjust their power based on cell tower requirements. By detecting
and preventing oscillation (feedback), signal overload and interference with other users,
these Smart Technology ™ Signal Boosters improve network cell phone areas without
compromising carrier systems.
All products are engineered and assembled in the company’s 55,000-square-foot
headquarters in St. George, Utah. Wilson Electronics has product dealers in all 50 states
as well as in countries around the world.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics
shall, at its option, either repair or replace the product. Wilson Electronics will pay
for delivery of the repaired or replaced product back to the original consumer if
within the continental USA.
This warranty does not apply to any Signal Boosters determined by Wilson
Electronics to have been subjected to misuse, abuse, neglect, or mishandling that
alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating
will void your warranty.
RMA numbers may be obtained by phoning Technical Support at 866-294-1660.
This device complies with Part 15 of FCC rules. The transaction is subject to two
conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. Changes or modifications not expressly approved by Wilson Electronics could
void the authority to operate this equipment.
Disclaimer: The information provided by Wilson Electronics, Inc. is believed to
be complete and accurate. However, no responsibility is assumed by Wilson
Electronics, Inc. for any business or personal losses arising from its use, or for
any infringements of patents or other rights of third parties that may result from
its use.
Copyright © 2012 Wilson Electronics, Inc. All rights reserved.
One or more of the following U.S. Patent numbers may apply to the Signal Booster in this
product – D596,614; D596,615; D563,381;7,729,669; 7,486,929; 7,729,656; 7,409,186;
7,783,318; 7,684,838; 12,714,994.
9
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
10
Signal Booster Specifications
Model Number
Connector
Impedance (input/output)
Dimensions
Weight
Frequency
1
Passband Gain (nominal)
800 & 1900 (uplink & downlink)
900 MHz (uplink/downlink)
800 MHz uplink
800 MHz downlink
1900 MHz uplink
1900 MHz downlink
2
20 dB Bandwidth (nominal)
800 MHz (uplink/downlink)
900 MHz (uplink/downlink)
1900 MHz (uplink/downlink)
Dual-Band Specifications
271220
SMA Female
50 ohms
5.2 X 2.7 X 1.2 inch or
13.2 X 6.9 X 3.1 cm
3 oz or 83 Grams
824-894 MHz / 1850-1990 MHz
Dual-Band Specifications
271240
SMA Female
50 ohms
5.2 X 2.7 X 1.2 inch or
13.2 X 6.9 X 3.1 cm
3 oz or 83 Grams
824-894 MHz / 1850-1990 MHz
40 dB (typical) / 50 dB (maximum)
41 dB (typical)/ 43 dB (maximum)
40 dB (typical) / 46 dB (maximum)
42 dB (typical) / 49 dB (maximum)
44 dB (typical) / 50 dB (maximum)
43 dB (typical) / 50 dB (maximum)
43 MHz / 45 MHz (maximum)
47 MHz / 45 MHz (maximum)
90 MHz / 89 MHz (maximum)
101 MHz / 87 MHz (maximum)
45 MHz / 41 MHz (maximum)
Power output for single cell phone (uplink)
CDMA
GSM
EDGE
WCDMA
AMPS
800 MHz
31.4 dBm
26.9 dBm
26.0 dBm
31.3 dBm
26.6 dBm
Power output (uplink) for
multiple cell phones:
800 MHz
1900 MHz
800 MHz
1900 MHz
18.8 dBm
15.3 dBm
12.8 dBm
10.9 dBm
9.3 dBm
18.5 dBm
14.9 dBm
12.4 dBm
10.5 dBm
8.9 dBm
21.4 dBm
17.9 dBm
15.4 dBm
13.5 dBm
11.9 dBm
18.9 dBm
15.4 dBm
12.9 dBm
11.0 dBm
9.4 dBm
3
Number of
cell phones
2
3
4
5
6
Single-Band Specifications
801540
SMA Female
50 Ohms
5.2 X 2.7 X 1.2 inch or
13.2 X 6.9 X 3.1 cm
3 oz or 83 Grams
880-915 MHz / 925-960 MHz
1900 MHz
30.1 dBm
26.3 dBm
25.1 dBm
30.9 dBm
Maximum Power3
800 MHz
24.6 dBm
25.2 dBm
25.3 dBm
23.0 dBm
1900 MHz
21.8 dBm
20.8 dBm
21.8 dBm
20.9 dBm
900 MHz
31 dBm
26 dBm
Maximum Power3
Power output for single received channel
(downlink)
CDMA
GSM
EDGE
WCDMA
AMPS
800 MHz
1900 MHz
800 MHz
1900 MHz
900 MHz
5.6 dBm
0.7 dBm
-2.5 dBm
-2.8
-2.6 dBm
1.8 dBm
-2.7 dBm
-6.4 dBm
-1.0 dBm
12.9 dBm
12.1 dBm
12.0 dBm
10.3 dBm
11.1 dBm
11.0 dBm
10.8 dBm
11.5 dBm
9.5 dBm
8.0 dBm
Power output for multiple
received channels (downlink).
The maximum power is reduced
by the number of channels:
800 MHz
1900 MHz
800 MHz
1900 MHz
7.0 dBm
3.5 dBm
1.0 dBm
-1.0 dBm
-2.6 dBm
0.2 dBm
-3.4 dBm
-5.9 dBm
-7.8 dBm
-9.4 dBm
10.5 dBm
7.0 dBm
4.5 dBm
2.5 dBm
0.9 dBm
8.7 dBm
5.1 dBm
2.6 dBm
0.7 dBm
-0.9 dBm
4
Noise Figure (typical uplink)
Isolation
Power Requirements
Maximum Power3
Number of
channels
2
3
4
5
6
Maximum Power3
3 dB nominal
> 90 dB
5.5 V DC, 0.9A
Notes:
1. Nominal gain is the maximum gain at any frequency in the passband.
2. Nominal bandwidth is the difference between two frequencies that are adjacent to the passband where the amplification is 20 dB lower than the passband
amplification. One of the frequencies is lower than the passband and the other is higher.
3. The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating
would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power
reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
4. The maximum power for 2 or more simultaneous signals will be reduced by 6 dB for every doubling of the number of signals.
3301 East Deseret Drive, St. George, UT 84790
For additional Technical Support visit www.WilsonElectronics.com
or email at: [email protected]
Phone: 866-294-1660 Local: 435-673-5021 Fax: 435-656-2432
www.twitter.com/WilsonCellular
www.facebook.com/WilsonCellular
Part #110543_Signal Booster Instructions MobilePro® _Rev026_01.04.12
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