BenQ VW2420H User manual

LCD Monitor
User Manual
V2220H / V2220HP
V2420H / V2420HP
V2320H / VW2220H
VW2420H
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Copyright
Copyright © 2011 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to
make changes from time to time in the contents hereof without obligation of BenQ Corporation to
notify any person of such revision or changes.
Please follow these safety instructions for best performance,
and long life for your monitor
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The socket
outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you are
not sure of the type of power available, consult your dealer or local power company.
• A certified power supply cord has to be used with this equipment. The relevant national
installation and/or equipment regulations shall be considered. A certified power supply cord not
lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation
H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2) shall be used. Alternative a flexible cord be
•
•
•
•
•
of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2) shall be used." or
the equivalent.
For V2320/V2320H, the power adapter is manufactured by TPV (ADPC1236).
For other models, the power adapter is manufactured by FSP Group Inc. (FSP036-RAC) and
Darfon Electronics Corp. (BB02-B).
Use only the power adapter supplied with your LCD Monitor. Use of another type of power
adapter will result in malfunction and/or danger.
Allow adequate ventilation around the adapter when using it to operate the device or charge the
battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do
not use the power adapter while it is inside a carrying case.
Connect the power adapter to a proper power source.
Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if
it is damaged or exposed to excess moisture.
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Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked
or covered. Your monitor should never be placed near or over a radiator or heat source, or in a
built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as
dropping or mishandling occurs, contact qualified service personnel for servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration to
realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal
to achieve a low-carbon society. Beside meeting international regulatory requirement and standards
pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives
further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging,
transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design
highlights of each product, hoping to ensure that consumers make informed green choices at purchase.
Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental
commitments and achievements.
ecoFACTS about VW2220H
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Table of Contents
Copyright ..........................................................................................................................ii
Disclaimer .........................................................................................................................ii
Power Safety .....................................................................................................................ii
Care And Cleaning ..........................................................................................................iii
Servicing ...........................................................................................................................iii
BenQ ecoFACTS ..............................................................................................................iii
Getting started .................................................................................................................. 1
Getting to know your monitor ........................................................................................ 3
Front view ........................................................................................................................................ 3
Back view ......................................................................................................................................... 3
How to assemble your monitor hardware ...................................................................... 4
How to detach the stand base ......................................................................................................... 7
Getting the most from your BenQ monitor ................................................................... 8
How to install the monitor on a new computer ........................................................................... 9
How to upgrade the monitor on an existing computer .............................................................. 10
How to install on Windows 7 system .......................................................................................... 11
How to install on Windows Vista systems .................................................................................. 12
How to install on Windows XP system ....................................................................................... 13
Picture optimization ...................................................................................................... 14
How to adjust your monitor .......................................................................................... 15
The control panel .......................................................................................................................... 15
Hot key mode ................................................................................................................................ 16
Main menu mode ......................................................................................................................... 17
Troubleshooting ............................................................................................................. 29
Frequently asked questions (FAQ) .............................................................................................. 29
Need more help? ........................................................................................................................... 30
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1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Base
Quick Start Guide
CD-ROM
Power Adapter
Power Cord
(Picture may differ from product
supplied for your region.)
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1
Video Cable: D-Sub
Video Cable: DVI-D
(Optional accessory for models with
DVI inputs, sold separately)
Video Cable: HDMI
(Optional accessory for models with
HDMI inputs, sold separately)
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
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Getting started
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2. Getting to know your monitor
Front view
1. Power button
2. Control buttons
2
1
Back view
3.
4.
5.
6.
7.
8.
7 6
4
5 3
DC Power Input jack
Headphone jack (selected models only)
D-Sub socket
DVI-D socket
HDMI socket (selected models only)
Lock switch
8
•Above diagram may vary depending on the model.
•Picture may differ from product supplied for your region.
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3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the
stand arm, then push them together. Tighten the
thumbscrew at the bottom of the monitor base as
illustrated.
Gently attempt to pull them back apart to check that they
have properly engaged.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
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How to assemble your monitor hardware
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O
-5O ~ +15
2. Connect the PC video cable
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port on
the monitor.
Connect the other end of the cable to the HDMI port of a
digital output device.
The video cable included in your package and the socket
illustrations on the right may vary depending on the LCD
model.
3. Connect the headphones
You may connect headphones to the headphone jack
found on the back side of the monitor.
4. Connect the power cable to the monitor and power
outlet.
Plug one end of the power cord into the socket labeled
‘DC12V’ on the rear of the monitor. Plug the other end of
the power cord into a power outlet and turn it on.
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5. Turn on the power.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the
right of the monitor.
Turn on the computer too, and follow the instructions in
Section 4: Getting the most from your BenQ monitor on
page 8 to install the monitor software.
To extend the service life of the product, we recommend
that you use your computer's power management
function.
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How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the
power cable. Turn off the computer before unplugging the
monitor signal cable.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like a towel on the
desk for padding, before laying the screen face down on a
flat clean padded surface.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
2. Release the thumbscrew on the bottom of the
monitor base and detach the monitor base as
illustrated.
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4. Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for either an automatic (new) or upgrade
(existing) installation, see:
• How to install the monitor on a new computer on page 9.
• How to upgrade the monitor on an existing computer on page 10.
If you require a User Name and Password to login to your Windows computer, you must be logged on as
an Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
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How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in How to assemble your monitor hardware on page 4.
When Windows starts, it will automatically detect the new monitor and launch the Found New
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.
To find the suitable driver files for the purchased model, refer to the following table.
Driver files
Suitable models
V2220H
V2220H
V2220HP
V2220HP
V2420H
V2420H, V2420HP
V2320H
V2320H
VW2220H
VW2220H
VW2420H
VW2420H
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How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible for Windows XP,
Windows Vista, and Windows 7 Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
• How to install on Windows 7 system on page 11.
• How to install on Windows Vista systems on page 12.
• How to install on Windows XP system on page 13.
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How to install on Windows 7 system
1. Open Display Properties.
Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the
name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and
right-click the name of your monitor from the menu.
2. Select Properties from the menu.
3. Click the Hardware tab.
4. Click Generic PnP Monitor, and then the Properties button.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the Update Driver Software window, select the option Browse my computer for driver
software.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending upon your system - it may
be 'D:' or 'E:' or 'F:' etc.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
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How to install on Windows Vista systems
1. Open Display Settings.
Right-click the desktop and select Personalize from the popup menu.
Select Display Settings from the Personalize appearance and sounds window.
The Display Settings window will display.
2. Click the Advanced Settings button.
The Generic PnP Monitor Properties window will display.
3. Click the Monitor tab and the Properties button.
4. Click Continue in the prompted User Account Control window.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the Update Driver Software window, select the option Browse my computer for driver
software.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending upon your system – it may
be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
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How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•
•
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change
the screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the Plug and Play Monitor from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option Install from a list or specific location and click Next.
8. Check the option Search for the best driver in these locations and also check Search
removable media, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model.
9. Select (single-click) the correct name of your monitor from provided driver list on the CD,
and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You may be prompted to restart your computer
after the driver update is complete.
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5. Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key
function. Press the AUTO key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI or HDMI) cable to your monitor,
the AUTO key and the Auto Adjustment function will be disabled, because the monitor will
automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the
monitor when you use the AUTO key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can
use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the AUTO key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the
or
keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the
or
keys to select Pixel Clock and press the ENTER key. Then press the
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the
ENTER key. Then press the
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or
or
or
keys to
keys to select Phase and press the
keys to adjust the monitor until the noise disappears.
6. How to adjust your monitor
The control panel
1 2 3 4
5
6
1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically.
2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD.
3.
/Mode key: For Left/Decrease adjustment. The key is the hot key for Mode.
4.
/Volume key: For Right/Increase adjustment. The key is the hot key for Volume.
5. ENTER key: Enters sub menus and select items. This key is also the hot key for Input.
6. Power: Turns the power on or off.
OSD = On Screen Display.
The hot keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot key displays will disappear after a few seconds of no
key activity. See Hot key mode on page 16.
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Hot key mode
The monitor keys perform as hot keys to provide direct access to particular functions whenever
the menu isn't currently displaying on-screen.
Volume hot key
Press the
key to display the Volume
indicators. Further press the
increase the volume, while the
decrease the volume.
key will
key will
To Mute, press the Volume hot key for 3
seconds. To release Mute, press the Volume
hot key for 3 more seconds.
Mode hot key
Press the
key continually to switch
between the 6 modes for the main window,
including Standard, Movie, Game, Photo,
sRGB, and Eco. The setting will take effect
immediately.
See also Picture Mode on page 22.
Input hot key
Press the ENTER key to toggle between
different PC video signal inputs that may be
connected to your monitor.
The setting will take effect immediately.
See also Input on page 26.
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Main menu mode
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.
Press the MENU key to display the following main OSD menu.
1
2
3
4
There are five main OSD menus:
5
1. Display
2. Picture
DISPLAY
MODE: Standard
Auto Adjustment
H. Position
10
V. Position
12
Pixel Clock
1
4. Audio
5. System
12
Phase
Move
ENTER Select
3. Picture Advanced
MENU
Exit
Use the
(left) or
(right) keys to
highlight a menu item, and press the
ENTER key to enter the Menu item settings.
The OSD menu languages may differ from the product supplied to your region, see “Language on page
26” under “OSD Settings” for more details.
For more information on each menu, please refer to the following pages:
• Display menu on page 18
• Picture menu on page 20
• Picture Advanced menu on page 22
• Audio menu on page 25
• System menu on page 26
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Display menu
Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.
1. Press the MENU key to display the main
menu.
DISPLAY
MODE: Standard
H. Position
10
V. Position
12
Pixel Clock
1
keys to select
3. Press the
or
keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
12
Move
or
DISPLAY and then press the ENTER key
to enter the menu.
Auto Adjustment
Phase
2. Press the
ENTER Select
MENU
Exit
4. Press the
or
keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Auto
Adjustment
Function
Optimizes and adjusts the
screen settings
automatically for you. The
AUTO key is a ‘hot key’ for
this function.
When you connect a
digital video output
using a digital (DVI or
HDMI) cable to your
monitor, the AUTO key
and the Auto
Adjustment function
will be disabled.
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Operation
Press the ENTER key to
select this option and make
adjustment.
Range
H. Position
V. Position
Pixel Clock
Phase
Adjusts the horizontal
position of the screen
image.
Adjusts the vertical
position of the screen
image.
Adjusts the pixel clock
frequency timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
See also: Picture
optimization on page 14.
Adjusts the pixel clock
phase timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
Press the
or
adjust the value.
keys to
0 to 100
0 to 100
0 to 100
0 to 63
See also: Picture
optimization on page 14.
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Picture menu
Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.
1. Press the MENU key to display the main
menu.
PICTURE
MODE: Standard
Brightness
12
Contrast
10
Color
AMA
keys to select
3. Press the
or
keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
3
Gamma
or
PICTURE and then press the ENTER key
to enter the menu.
1
Sharpness
2. Press the
Premium
Move
ENTER Select
MENU
Back
4. Press the
or
keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Brightness
Contrast
Sharpness
Function
Adjusts the balance
between light and dark
shades.
Adjusts the degree of
difference between
darkness and lightness.
Adjusts the clarity and
visibility of the edges of
the subjects in the image.
Operation
Press the
key to
increase the brightness
Range
0 to 100
and press the
key to
decrease the brightness.
Press the
key to
increase the contrast and
0 to 100
press the
key to
decrease the contrast.
Press the
key to
improve the crispness of
the display and press the
1 to 5
key to have softness
effect on the display.
Gamma
20
Adjusts the tone
luminance. The default
value (the standard value
for Windows) is 2.2 or 3
(for VW2220H/
VW2420H).
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Press the
key to
increase the gamma value
(tone becomes darker)
and press the
key to
decrease the gamma value
(tone becomes lighter).
1.8 ~ 2.6
Or
1 ~ 5 (for
VW2220H/
VW2420H)
The range
may vary by
model.
Color - Press ENTER to enter the Color menu
Color Temperature
Red
Green
Blue
Hue
Saturation
Normal: Allows video and
still photographs to be
viewed with natural
coloring. This is the
factory default color.
Bluish: Applies a cool tint
to the image and is
factory pre-set to the PC
industry standard white
color.
Reddish: Applies a warm
tint to the image and is
factory pre-set to the
news print standard white
color.
User Mode: The blend of
the Red, Green and Blue
primary colors can be
altered to change the
color tint of the image.
Go to the succeeding Red,
Green, and Blue menus
to change the settings.
Tailors the image color
tint. Decreasing one or
more of the colors will
reduce their respective
influence on the color tint
of the image. (e.g. if you
reduce the Blue level the
image will gradually take
on a yellowish tint. If you
reduce Green, the image
will become a magenta
tint.)
Adjusts the degree of how
we perceive colors.
Adjusts the purity degree
of colors.
Reset Color
Resets the custom color
settings to the factory
defaults.
Press MENU to leave the Color menu.
AMA
Improves the gray level
(V2320H /
response time of the LCD
VW2220H/
panel.
VW2420H only)
Press the
or
keys
to select this option.
Press the
or
keys
and the ENTER key to
select Red, Green, or
Blue. Then use the
or
keys to make the color
adjustments.
Press the
or
keys
to adjust the value.
Press the
or
keys
to adjust the value.
Press the
or
keys
to adjust the value.
Press the
or
keys
to change the settings.
Press the
or
keys
to change the settings.
0 to 100
0 to 100
0 to 100
• YES
• NO
• Premium
• High
• OFF
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21
Picture Advanced menu
Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.
1. Press the MENU key to display the main
menu.
2. Press the
PICTURE ADVANCED
MODE: Standard
Picture Mode
Standard
Senseye Demo
OFF
Dynamic Contrast
keys to select
PICTURE ADVANCED and then press the
ENTER key to enter the menu.
3. Press the
or
keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
5
Display Mode
Color Format
or
YUV
RGB(16~235)
HDMI RGB PC Range
Move
ENTER Select
MENU
Exit
4. Press the
or
keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Picture Mode
Function
Selects a picture mode that
best suits the type of
images shown on the
screen.
• Standard - for basic PC
application.
• Movie - for viewing
videos.
• Game - for playing video
games.
• Photo - for viewing still
images.
• sRGB - for better color
matching representation
with the peripheral
devices, such as printers,
DSCs, etc.
• Eco - for saving
electricity with low
power consumption by
providing minimum
brightness for all
running programs.
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Operation
Press the
or
keys
to change the settings.
Range
• Standard
• Movie
• Game
• Photo
• sRGB
• Eco
Senseye Demo
Dynamic
Contrast
Display Mode
Displays the preview of
screen images under the
selected mode from
Picture Mode. The screen
will be divided into two
windows; the left window
demonstrates images of
Standard mode, while the
right window presents the
images under the specified
mode.
The function is to
automatically detect the
distribution of an input
visual signal, and then to
create the optimal
contrast.
This feature is provided to
allow aspect ratio’s other
than 16:9 to be displayed
without geometric
distortion.
• Overscan - Slightly
enlarges the input image.
Use this feature to hide
annoying edge noise if
present around your
image.
• Full - Scales the input
image to fill the screen.
Ideal for 16:9 aspect
images.
• Aspect - The input image
is displayed without
geometric distortion
filling as much of the
display as possible. 16:9
images will fill the screen
horizontally while 4:3
images will fill the screen
vertically.
• ON
Press the
or
keys
to change the settings.
• OFF
Press the ENTER key to
select this option. Press
0 to 5
the
or
keys to
change the settings.
Press the
or
keys
to change the settings.
The options under
Display Mode will be
different depending on
the input signal
sources.
When the signal
source is from a
DVI or D-sub
source, and the
input image is of
non-wide aspect
ratio:
• Full
• Aspect
Or
When the signal
source is from a
HDMI or D-Sub
(VGA converted
from Component)
source:
• Overscan
• Full
• Aspect
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23
Color Format
Determines the color space
(RGB or YUV) based on
the following detected
video signal:
Press the ENTER key to
select this option. Press
• RGB
• YUV
the
or
keys to
change the settings.
• D-Sub (VGA) from PC:
The default Color
Format is RGB.
• D-Sub (Component)
from a video device: The
default Color Format is
YUV.
You might need to
manually set the Color
Format if colors shown
on the monitor screen
do not display properly.
• DVI: Color Format is
automatically set to
RGB.
HDMI RGB
PC Range
24
• HDMI: Color Format is
not selectable. In other
words, Color Format is
automatically set
depending on the input
video source.
Determines the range of
color scales. Select an
option that matches the
RGB range setting on the
connected HDMI device.
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Press the ENTER key to
select this option. Press
the
or
keys to
change the settings.
• RGB (0 ~ 255)
• RGB (16 ~ 235)
Audio menu
Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.
1. Press the MENU key to display the main
menu.
AUDIO
MODE: Standard
10
Volume
Mute
2. Press the
or
keys to select AUDIO
and then press the ENTER key to enter
the menu.
OFF
3. Press the
or
keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
Move
ENTER Select
MENU
Exit
4. Press the
or
keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Volume
Function
Adjusts the audio volume
Operation
Press the
key to increase
the volume and press the
Range
0 ~ 100
key to decrease the
volume.
Mute
Mutes the audio input
• ON
Press the
or
keys to
• OFF
change the settings.
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25
System menu
Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.
1. Press the MENU key to display the main
menu.
Input
DVI
2. Press the
or
keys to select SYSTEM
and then press the ENTER key to enter the
menu.
OSD Settings
DDC/CI
HDMI Auto Switch
Auto Power off
OFF
10min.
3. Press the
or
keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
Information
Reset All
4. Press the
or
keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Input
Function
Operation
Use this to change the
Press the
or
keys to
input to that appropriate
change the settings.
to your video cable
connection type.
OSD Settings - Press ENTER to enter the OSD Settings menu.
Language
Sets the OSD menu
Press the
or
keys to
language.
change the settings.
Range
• DVI
• D-sub
• HDMI
• English
• Français
• Deutsch
• Italiano
• Español
• Polski
The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.
• 日本語
• Česky
• 繁體中文
• Magyar
• 简体中文
• SICG/BiH/CRO
• Română
• Nederlands
• Русский
• Svenska
• Português
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H. Position
V. Position
Display Time
Adjusts the horizontal
position of the OSD menu.
Adjusts the vertical
position of the OSD menu.
Adjusts the display time of
the OSD menu.
Press the
or
keys to
change the settings.
0 to 100
0 to 100
• 5 Sec.
• 10 Sec.
• 15 Sec.
• 20 Sec.
• 25 Sec.
OSD Lock
Prevents all the monitor
settings from being
accidentally changed.
When this function is
activated, the OSD
controls and hotkey
operations will be
disabled.
Press the
or
keys to
change the settings.
• 30 Sec.
• YES
• NO
To unlock the OSD
controls when the OSD is
preset to be locked, press
and hold the "MENU" key
for 15 seconds to enter
the "OSD Lock" option
and make changes.
Alternatively, you may
use the
or
keys to
select "NO" in the "OSD
Lock" submenu from the
"OSD Settings" menu,
and all OSD controls will
be accessible.
Press MENU to leave the OSD Settings menu.
DDC/CI*
Allows the monitor
Press the ENTER key to
settings to be set through
select this option. Press the
the software on the PC.
or
keys to change
the settings.
HDMI Auto
When this function is
Press the ENTER key to
Switch
activated, HDMI port will select this option. Press the
be in the input auto select
or
keys to change
loop. Otherwise, HDMI
the settings.
can only be selected by
input select or by hot key.
Auto Power
Sets the time to power off
Press the ENTER key to
off
the monitor automatically select this option. Press the
in power saving mode.
or
keys to change
the settings.
• ON
• OFF
• ON
• OFF
• OFF
• 10min.
• 20min.
• 30min.
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Information
Displays the current
monitor property settings.
• Input
• Current
Resolution
• Optimum
Resolution (best
with the
monitor)
Reset All
Resets all mode, color and
geometry settings to the
factory default values.
Press the
or
keys to
change the settings.
• Model Name
• YES
• NO
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for
remote diagnostics.
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7. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the
correct resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting
the Screen Resolution". It is normal for blurring to occur due to conduction losses in extension
cables. You can minimize these losses by using an extension cable with better conduction quality
or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native
resolution.
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or more
pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution”
message box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Please read the “Preset display modes” section from the link "Adjusting
the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
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29
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the
correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running at
its native resolution. To have the optimal display performance of each type of input sources, you
can use the "Display Mode" function to set a proper aspect ratio for the input sources. See Display
Mode on page 23 for details.
The image is displaced in one direction:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the
correct resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
• To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU”
key for 15 seconds to enter the “OSD Lock” option and make changes.
• Alternatively, you may use the
or
keys to select “NO” in the “OSD Lock” submenu
from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com.
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Troubleshooting
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