Returnstar Interactive Tech IQTouchScreen User manual

Returnstar Interactive Technology Group Co., Ltd.
IQTouchScreen
User Manual
(Hardware Part)
Copyright(C) 2003-2013 Returnstar Interactive Technology Group Co., Ltd.
Web: www.iqboard.net; www.recoverystar.com
Tel: 0086-591-87274373
Fax: 0086-591-87274383
E-mail: master@iqboard.net
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Returnstar Interactive Technology Group Co., Ltd.
Thank you for purchasing the best natural color interaction touch control TV, for your
better use, please read the manual carefully before your using, and well reserve the
manual for your need later.
Statement
This manual is for IQTouchScreen.
Use this product strictly according to detailed operation instruction in this manual so
as to ensure proper use. Please read this manual carefully before you install this
product.
Opening the package means you have agreed to purchase this product, Returnstar
will not accept returns of opened packages.
The product specification may be subject to change without prior notice. The sample
pictures in this User Manual may differ from the real product.
Returnstar reserves all rights to charge the fee at anytime for product replacement,
revision and update. The information in this manual is subject to regular change
without prior notice. Returnstar will make no warranties with respect to this product
and disclaims any warranties, whether express or implied, of merchantability and
fitness for a particular purpose.
Trademark Notice
Returnstar, IQ, IQClick and IQBoard are registered trademarks of Returnstar
Interactive Technology Group Co., Ltd.. Windows is a registered trademark of
Microsoft Corporation.
Attentions
● Do not put the machine under the strong sunshine which can expose directly to the
screen. Darkness and reflection will make your eyes tired. For comfortable watching
the TV, you are suggested to Use it under gentle light.
● Leave enough space around the machine to ensure the air circulation.
● Avoid to put the machine in hot environment to prevent the damaging on the shell
and aging of the components.
● The voltage ranges from AC~220V.
● Do not put the machine near any high heat sources, like direct sunshine.
● While using, do not block the thermovent.
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Cautions





Do not damage the internal fittings and not use any settings which are not
included in the manual.
The screen is made of glass, easy to be damaged by sharp pounding and
depiction. If the screen is broken, please be careful not to be hurt by the glass.
Before cleaning the machine, please make sure the power plug is out of the
power socket and use the dry and soft cloth to wipe the surface. While in
rainstorm weather, especially when there is thunder and lighting, please pull out
the power plug and antenna plug to prevent any hurt to your machine.
Never take down the back shell, and refitting the machine by yourself is not
allowed (the component of high voltage will cause serious electronic shock).
If you find any discrepancy between the operation guide and the real guidance on
the machine, please follow the guidance on the machine.
The purpose of light symbol
To warn the user that there will be potential damages to both user and
machine if they do not follow the cautions.
The purpose of attention symbol
To warn the user that there are guides about the operation, maintenance
and warranty of the machine in the manual.
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CONTENT
STATEMENT ................................................................................................................................... 2
TRADEMARK NOTICE ................................................................................................................... 2
ATTENTIONS .................................................................................................................................. 2
CAUTIONS ....................................................................................................................................... 3
CHAPTER 1 PRODUCT INTRODUCTION .................................................................................. 5
CHAPTER 2 SPECIFICATIONS .................................................................................................... 6
CHAPTER 3 INSTALLATION........................................................................................................ 7
3.1 Wall Mounting ................................................................................................................... 7
3.2 Remote Controller Installation ........................................................................................ 9
3.3 Accessories ......................................................................................................................... 9
CHAPTER 4 FUNCTION .............................................................................................................. 11
4.1 Ports ................................................................................................................................. 11
4.2 Turn on Power ................................................................................................................. 11
4.3 Turn off Power................................................................................................................. 12
4.4 Back Shell TV port .......................................................................................................... 12
CHAPTER 5 REMOTE CONTROLLER ..................................................................................... 13
CHAPTER 6 REMOTE CONTROLLER MENU ......................................................................... 14
CHAPTER 7 OSD MENU .............................................................................................................. 15
7.1 Input Source .................................................................................................................... 15
7.2 Main Menu....................................................................................................................... 15
7.3 Media Menu ..................................................................................................................... 25
CHAPTER 8 MULTI-USER MODE.............................................................................................. 33
8.1 PC and Display Connection............................................................................................ 33
8.2 Software and Driver Installation ................................................................................... 34
8.3 TouchScreen Calibration ................................................................................................ 34
8.4 Multi-user Writings......................................................................................................... 35
CHAPTER 9 SIMPLE REPAIR .................................................................................................... 37
CHAPTER 10 FAULT PHENOMENON ....................................................................................... 38
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Chapter 1 Product Introduction
IQTouchScreen are the latest touch interactive integrated machine. Combining the
technologies including high definition display, man-machine interaction, multimedia
information processing and network transmission, IQTouchScreen, which gets all
functions of projection, computer, curtain, stereo and interactive whiteboard, promotes
the interaction solution into a new level.
With IQTouchScreen, marvelous interactive communicating effects can be achieved in
live demonstration, teaching, product exhibition, business conference, video
communication,
news
broadcast,
securities
evaluation,
military
command,
entertainment, medical consultation, engineering design, competition tactics analysis,
weather analysis, etc.
With
IQ
Interactive
Education
Platform,
various
interactive
teaching
and
demonstrating functions can be achieved, such as write, erase, label (in character,
line, dimension and angle), drag, zoom, reveal screen, spotlight, screen capture and
save, screen record and playback, handwriting recognition, on-screen keyboard, text
input, text to speech, hyperlink to video, sound and webpage, and remote conference
by NetMeeting. IQ Interactive Education Platform also has colorful object animation
effects, page switching effects and interactive questions. Therefore, with IQ
Interactive Education Platform, users can make more interactive courseware by
designing unique object animation, adding sound or hyper linking.
IQ Interactive Education Platform also includes 500M IQBoard Resource Library
covering more than 30 subjects, such as math, physics, chemistry, biology,
gymnasium, etc. User can customize the installation by selecting subjects. The
software also provide common line, shape, character, symbol, decoration graph,
background template, Flash courseware, and other resources. Moreover, the software
supports importing various picture files and DOC(X), PPT(X), XLS(X), PDF files. The
page and file created by IQBoard Software can be saved as and freely converted to
various picture files as well as DOC(X), PPT(X), XLS(X), PDF, html files, etc.
We provide continuous upgrading service for IQ Interactive Education Platform. For
more information and detailed operation about IQ Interactive Education Platform,
please refer to IQTouchScreen User Manual (Software Part) in the installation CD.
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Chapter 2 Specifications
Excellent Performance
 16:9 HD display;
 10bit (8+FPC), 1073.7M true color display;
 Best resolution 1920×1080 RGB;
 32767×32767 touch resolution with built-in infrared multi-touch technology;
 Support multi-user writing (according to your product model) with finger or any
other objects;
 Power supply ≤250W (without computer), stand by ≤1 W.
Sturdy and Durable
 A class LCD display with anti-glare feature;
 5mm all toughened glass with anti-explosion and anti-glare feature protects the
writing surface from scratching and breaking;
 All-in-one design to integrate all ports users need, including ports for interaction,
display, TV, computer and stereo;
 With IP65 protection grade and fully enclosed design, no water or dust can come
into the machine.
Easy Installation
Fixing methods include wall hanging, cabinets and mobile stand. Provide optional
height adjustable mobile stand for 42-84 inch and customized size IQTouchScreen,
the height can be adjusted from 1.88m to 2.12m.
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Chapter 3 Installation
3.1 Wall Mounting
IQTouchScreen can be mounted on the wall by the special brackets equipped to save
space.
Before installation, please make sure the wall carrying capacity should be at least as 4
times as the weight of IQTouchScreen. (For weight of IQTouchScreen, please refer to
the product specification or consult our service center.)
Step 1
1. Set the attachment brackets through the wall mounting brackets according to the
hole distance of M10 on IQTouchScreen. (The bumps on the attachment brackets
should be on the same direction with Y gap on the wall mounting brackets.)
2. Fix the attachment brackets with the wall mounting brackets by the M3 screws.
Distance btw Holes 600MM
Distance btw Holes 400MM
Attachment Brackets
Face of M3 Screws
Wall-mounting Brackets
Step 2
1. Attach the wall mounting brackets on the wall.
2. Put a pen through the strip holes on the wall mounting brackets to make marks of
the holes position.
3. Drill holes on the position of pen marks.
4. Put a wall anchor into each hole.
5. Screw the wall mounting brackets on the wall with M6.0×50 outer-hexagonal
self-tapping screws.
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Step 3
Fix the connection fittings on the IQTouchScreen by the M10×30 outer-hexagonal
self-tapping screws.
Connecting Fittings
Step 4
Hang the IQTouchScreen on the wall mounting brackets.
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3.2 Remote Controller Installation
Battery Installation
1. Pull the back cover of the battery on the remote controller.
2. Input two cells 1.5V AAA battery; make sure the polar of the battery (+/-) matching
with direction on the controller.
3. Pull back the cover until you hear tick sound.
Attentions to Use Battery
● Do not mix use the new and used battery together.
● Do not mix use different types of battery (e.g. manganese and alkali battery).
● There are two types of battery – rechargeable and non-rechargeable, do not try to
charge for non-rechargeable battery.
● If long time not to use the remote controller, please get out the batteries.
Attentions to Use Remote Controller
● No drop.
● No physical impact of the remote controller.
● Put the controller in dry and cool environment, or it will be easily damaged.
● Replace the battery in time when power is low.
3.3 Accessories
● Power Plug and Cable
● VGA Cable
● Remote Controller
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●
●
●
●
●
Headset Audio Cable
Touch Pen (for some models)
Wall Mounting Brackets (for some models)
USB Transfer Cable (for some models)
User Manual (CD)
Note:
Different accessories for different models, please check the attached packing list.
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Chapter 4 Function
Front View
Note:
Rear View
The views of different models are not exactly the same. Please in kind prevail.
4.1 Ports
Buttons and Extended Interfaces
Front I/O Ports
Touch Frame
PC
TV
4.2 Turn on Power
Put the machine stably (or on the brackets), connect one end of the power adaptor
with the power socket on the machine and insert the other to the AC power (Input
Voltage: 220V; AC Frequency: 50/60Hz). If the model you bought is built in PC, please
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connect the VGA port inside the back shell with the VGA of PC end by a VGA cable,
and connect PC-USB with PC-TOUCH by an USB cable. Press the POWER button,
the power indicator light turns red and the IQTouchScreen is in standby mode, and
then press ON/OFF button on the controller or the front key board of the machine, the
power indicator light turns green and images will be shown on screen in several
seconds.
For the IQTouchScreen with built-in PC, the channel will be set to PC source by
default. Please press PC Power to turn on PC and show the images.
If you don’t want PC images when turning on IQTouchScreen, you can set the OSD
input manually (Refer to 7.1 Input Source.).
4.3 Turn off Power
Press ON/OFF button to make the machine into standby mode, shut down I/O switch,
pull out the power plug from the power socket.
For the IQTouchScreen with built-in PC, please also press PC Power to turn off PC .
Attention
If you will not use the machine for long time, please turn off the power, and pull out the
power plug from the power socket.
4.4 Back Shell TV port
Attentions
● Be careful when connecting to other devices.
● Please read the manual of the external devices carefully before connecting with
the machine.
● Make sure the machine in power-off mode when connecting other devices and the
correct input and output connection is required.
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Chapter 5 Remote Controller
1. Power Supply Mode Control, On or
Standby Mode
2. Mute Mode
3. Current Signal Display
4. Image Enlargement and Reduction
5. Image Mode
6. Sound Mode
7. Sleep and Sleep Time Setting
8. Energy-saving Mode, No display in
the Screen, only Sound Playing
9. Channels Selecting
10. VGA auto Adjusting
11. Select the Signal Sources
12. Auto Sweep the TV Frequency Point
13. OK
14. OSD Menu Operation Guide
15. Enter OSD Menu
16. Quit OSD Menu
17. 0-9 Numeric Key for Channel
Selecting
18. Return to Previous Channel
19. Favorite Program Lists
20. Sound Adjusting
21. Page Turning (for .txt document in
USB Mode)
22. Favorite Program Editing
23. Channel Adding and Removing
24. Start Key for Multimedia
25. Stop Key for Multimedia
26. Last/Next Program in Multimedia
27. Return to USB Main Menu or Enter
USB Channel
28. Fast forward/ backward in
Multimedia
29. Loop Play under USB Channel
Note: Please refer to the physical for exact model of remote controller.
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Chapter 6 Remote Controller Menu
Select a Channel
1. Press [+]/[-] on the Remote Controller or TV to select a channel.
Press [+] to go to next channel.
Press [-] to back to last channel.
2. Press Number Key 0-9 to go to a channel you want.
Volume control
1. Press [+]/[-] to adjust the volume.
2. Press Mute key to close the volume. Press Mute key again or press [+]/[-] to
cancel mute mode.
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Chapter 7 OSD Menu
7.1 Input Source
Press [Input Source] to display the input source list.
Press [●]/[◆] to highlight the input source.
Press [OK] to confirm.
Press [MENU] to hide the On-Screen menu, or it will
disappear in seconds.
(You can set the time, see [TIME] –OSD TIME)
7.2 Main Menu
Press [MENU] to enter main menu, included: Channel, Picture, Sound, Time and
Option. Press [
]/[ ] to select. Press [EXIT] to quit.
7.2.1 Channel Menu
Press [MENU] to enter the main menu. Press [
]/[ ] to select. Press [ ]/[OK] to
enter. Press [EXIT] to exit or back to parent menu.
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Press [ ]/[ ]/[OK] to select among: Auto Tuning, ATV Manual Tuning, Program Edit.
Press [
]/[ ]/[OK] to enter and adjust.
Press [OK] to confirm.
Press [EXIT] to exit.
Note: Channel Menu is only available under TV mode.
Auto Tuning: Auto Tuning will search for available channels and program receivable.
Press [ ]/[ ]/[OK] to select Auto Tuning, then press [OK] to start. If you want to stop
searching, press [EXTI] to exit, and press [
]/[ ] to exit or cancel.
ATV Manual Tuning:
Current CH: Set the channel number.
Color System: Select the color system.
Sound System: Select the sound system.
Fine-Tune: On/Off.
Search: Press [
] to search down from the
current frequency and press [ ] to search up.
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Program Edit:
The 4 color keys are the
shortcut keys for programming the channel.
First press [ ]/[ ] to highlight the channel you
want to edit. Then press
channel. Press
then press [
to delete this
to enter rename state,
]/[ ] to select the letters you
need and press [OK] to confirm. Press
to
enter moving state, and press [ ]/[ ] to move
the channel. Press
to skip the channels
you don’t want. (Your TV set will skip the
channel automatically when using CH+/- to
view the channels.)
7.2.2 Picture Menu
Press [MENU] to enter the main menu, then press [
]/[ ] to select, and press
[ ]/[OK] to enter. Press [EXIT] to exit.
Press [ ]/[ ] /[OK]to select among: Picture Mode, Contrast, Brightness, Color, Tint,
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Sharpness, Color Temperature, Noise Reduction. Press [
]/[ ]/[OK] to enter and
press [ ]/[ ] to select, then press [OK] to confirm. Press [EXIT] to exit.
Note: When the picture mode is standard, dynamic, mild, contrast, brightness, color, tint
and sharpness aren’t available. When the picture mode is user, you can adjust as you like.
Picture Mode: Choose the picture mode. Press [
]/[ ]/[OK] to enter, and press
[ ]/[ ] to select, then press [OK] to confirm.
Dynamic: Produces a highly defined image in a
bright lit room.
Standard: Produces a highly defined image in
a normally lit room.
Mild: Produces a highly defined image in
Gentle lit room.
User: Select to customize picture setting.
Contrast: Adjust the white level of the picture. Press [
]/[ ]/[OK] to adjust.
Brightness: Adjust the darkness of black sections in the picture. Press [
]/[ ]/[OK]
to adjust.
Color: Adjust the color intensity of the picture. Press [
]/[ ]/[OK] to adjust.
Tint (NTSC Only): Adjust the color intensity (red, green, blue) of the picture. Press
[
]/[ ]/[OK] to adjust.
Sharpness: Object edges are enhanced for picture detail. Press [
]/[ ]/[OK] to
adjust.
Color Temperature: Select the color temperature that you feel comfortable. Press
[
]/[ ]/[OK] to adjust.
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Cool: Give white colors a blue tint.
Medium: Give white colors a neutral tint.
Warm: Give white colors a red tint.
Noise Reduction: Adjust how the picture fills the screen. Press [
]/[ ]/[OK] to
select, and press [OK] to confirm.
7.2.3 Sound Menu
Press [MENU] to enter the main menu, and press [
]/[ ] to select, then press
[ ]/[OK] to enter. Press [EXIT] to exit or back to parent menu.
Press [ ]/[
]/[OK] to select among: Sound Mode, Treble, Bass, Balance, Auto
Volume and SPDIF Mode. Press [
]/[ ]/[OK] to enter submenu, and press [ ]/[ ]
to select, then press [OK] to confirm. Press [EXIT] to exit.
Note: When the Sound Mode is standard, Music, Movie, Sports, Treble and Bass are
unavailable. When the Sound Mode is user, you can adjust as you like.
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Sound Mode: Select a Sound Mode to achieve ideal sound. Press [
]/[ ]/[OK] to
enter. Press [ ]/[ ] to select. Press [OK] to confirm.
Standard: Produces a balanced sound in all
environments.
Music: Preserves the original sound. Good
for musical programs.
Movie: Enhances treble and bass for a rich
sound experience.
Sports: Enhances vocals for sports.
User: Select to customize audio settings.
Treble: Adjust high frequency sound. Press [
Bass: Adjust low frequency sound. Press [
]/[ ] to adjust.
]/[ ] to adjust.
Balance: Adjust sound to left or right. Press [
]/[ ] to adjust.
Auto Volume: Automatically adjusts volume to be consistent across programs and
channels. Press [
]/[ ] to select.
SPDIF Mode: Select the SPDIF Mode. Press [
]/[ ] to select (PCM/OFF/AUTO).
Note: This option is according to your product model.
7.2.4 Time Menu
Press [MENU] to enter the main menu. Press [
]/[ ] to select. Press [ ]/[OK] to
enter, and press [EXIT] to exit.
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Press [ ]/[ ]/[OK] to select among: Sleep Timer, Auto Sleep, OSD Timer. Press
[
]/[ ]/[OK] to enter, press [ ]/[ ] to adjust, and press [OK] to confirm. Press [EXIT]
to exit.
Sleep Timer: Press [ ]/[ ] to select the
time in minutes (off, 10mins, 20mins,
30mins, 60mins, 90mins) that you want to
TV to shut off automatically after you set
the time. Before the last minute of Sleep,
system will prompt “Press any button to
cancel Sleep.”. If you press a button to
cancel, the Sleep will be turned off.
Auto Sleep: Press [ ]/[ ]/[OK] to select
the time in hours (Off, 3h, 4h, 5h) that you
want the TV to remain on after your last
operation. Cancel by setting it to Off.
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OSD Timer: Press [ ]/[ ]/[OK] to select
the time in seconds (5s,10s, 15s, 20s,
25s, 30s) that you want the On-Screen
Menu remain display after your last
operation.
7.2.5 Option Menu
Press [MENU] to enter the main menu. Press [
]/[ ] to select, then press [ ]/[OK]
to enter. Press [EXIT] to exit.
Press [ ]/[ ]/[OK] to select among: OSD Language, Aspect Ratio, Blue Screen,
Reset and Update (USB). Press [
]/[ ] to enter and adjust. Press [OK] to confirm.
Press [EXIT] to exit.
OSD Language: Set the OSD display language (English/Chinese). Press [OK] to
confirm.
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Aspect Ratio: Adjust how the picture fills the screen.
Blue Screen: Set background color to blue or dark.
Reset: Reset all the Settings to factory mode.
Software Update (USB): Update the TV software. Select the software in the root of
your USB memory, and press [OK] to confirm, then press [
] to update or press [ ]
to cancel.
If there’s no software in the root of your USB memory, it will show:
7.2.6 Screen Menu
Press [MENU] to enter the main menu. Press [
]/[ ] to select, and press [ ]/[OK] to
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enter. Press [EXIT] to exit.
Press [ ]/[ ]/[OK] to select among: Auto Adjust, Horizontal Pos,. Vertical Pos., Clock
and Phase. Press [
]/[ ] to enter and [ ]/[ ] to adjust. Press [OK] to confirm. Press
[EXIT] to exit.
Note: The Screen Menu is available only I VGA source.
Under Computer source, press [ATV MENU] to enter menu, and press [ ]/[ ] to
select, then press [ ]/[OK] to enter submenu.
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Auto Adjust: Auto adjust the
horizontal position, vertical position,
clock and phase.
Horizontal Position: Adjust the horizontal position of the picture. Press [
]/[ ] to
adjust.
Vertical Position: Adjust the vertical position of the pictures. Press [
Clock: Minimize vertical stripes in the screen image. Press [
Phase: Minimize horizontal distortion. Press [
]/[ ] to adjust.
]/[ ] to adjust.
]/[ ] to adjust.
7.3 Media Menu
Press [INPUT] to enter. Press [ ]/[ ] to choose the input source. Press [OK] to enter.
Press [INPUT] again to exit. The color of the icon means whether your TV has
detected a USB memory or not. When it is no USB device, the option is unavailable,
and the USB color is gray.
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When the USB is connecting, the color is blue and the light is shining. Press [
]/[ ]
to select Photo/Music/Movie/Text icon and [OK] to enter the USB memory.
Note: The Media Menu is available only in Media source.
7.3.1 Photo
Move the cursor on a photo, then it will display this photo and its information as above.
Select a photo to and press [OK] to show it in full screen.
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Press to play or pause.
Press to stop and back to the previous folder.
Press to view Photo/Music/Video/File information.
Press to view the previous picture.
Press to view the next picture.
Press to play all the pictures repeated in the current folder.
Press [OK] to select the repeat mode: Repeat 1/All/None.
Press to play or stop the background music. Music and pictures should be
under the same catalog.
Press to display the information (Resolution, Size, Date, Time) of the current
picture.
Rotate clockwise.
Rotate counterclockwise.
Zoom the picture out.
Zoom the picture in.
Zoom in the picture first, then highlight the icon and press [OK] to enter. Press
[ ]/[ ] & [
]/[ ] to move the picture.
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7.3.2 Music
Select one and press [OK] to display the menu.
Press to play or pause.
Press to stop and back to the previous folder.
Press to view the Photo/Music/Video/File information.
Press to rewind.
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Press to wind.
Press to play the previous song.
Press to play the next song.
Press to play all the music in repeat in the current folder.
Press [OK] to select the repeat mode: Repeat 1/All/None.
Press to choose the play time.
Press to display the information of the current music (Resolution/Size/Date/
Time).
Press to Mute.
7.3.3 Movie
Select one and press [OK] to display the menu.
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Press to play or pause.
Press to stop and back to the previous folder.
Press to view the Photo/Music/Video/File information.
Press to rewind.
Press to wind.
Press to view the previous movie.
Press to view the next movie.
Press to play all the movie repeated in the current folder.
Press [OK] to select the repeat mode: Repeat 1/All/None.
Set A-B to play in repeat. Press once to set A, and press again to set B, then
press the third time to chancel.
Press
to
display
the
(Resolution/Size/Date/Time).
information
of
current
movie
Press to play slower.
Press to play the movie step by step (frame by frame).
Press to choose the play time.
Zoom the picture in.
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Zoom the picture out.
Press to choose the zoom mode.
Zoom in the picture first. Highlight the icon and press [OK], then press [ ]/[ ]
&[
]/[ ] to move the picture.
7.3.4 Text
Note: The *.txt file can be detected and read only.
Press [OK] to display the menu.
Press to play or pause.
Press to stop and back to the previous folder.
Press view Photo/Music/Video/File information.
Press to rewind.
Press to wind.
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Press to view the previous text.
Press to view the next text.
Press to play all the text in repeat in the current folder.
Press [OK] to select the repeat mode: Repeat 1/All/None.
Press to play or stop the background music.
Press
to
display
the
(Resolution/Size/Date/Time).
information
of
the
current
text
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Chapter 8 Multi-user Mode
The Multi-user Mode of IQTouchScreen should be used with IQ Interactive Education
Platform in the PC Mode.
8.1 PC and Display Connection
1. Connect PC and TouchScreen with an USB cable.
USB Port of TouchScreen
USB Port of PC
2. Connect PC with LCD by a VGA cable.
VGA Port of LCD
VGA Port of PC
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Note: If your product is Integrated PC hardware, you only need to connect this integrated
PC directly.
8.2 Software and Driver Installation
1. Double click “MultiTouchScreen.exe” and follow the steps to install driver.
2. Double click “IQ Interactive Education Platform V5.1” and follow the steps to install
software.
3. Please restart PC after driver and software installation.
8.3 TouchScreen Calibration
At the first time you use IQTouchScreen, you need to calibrate it, so the moving track
of the finger can match the cursor. After IQTouchScreen is calibrated, you don't need
to re-calibrate under the same environment.
1. Select “Control Panel >Tablet PC Settings”. The Tablet PC Settings window
appears as follow.
2. Click “Calibrate”, the calibration interface appears as follow. Follow the on-screen
instructions, press the center of each black cross accurately by pen or finger tip.
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3. After calibration, the calibration interface will be closed automatically. Now your
TouchScreen is ready to use.
Note:
1. If you have not located the accurate central point or clicked the wrong point or the next fixed
point appeared without pressing, please press “ESC” on the keyboard to exit calibration and
re-calibrate.
2. Please make your pen or finger upright when calibrating.
8.4 Multi-user Writings
Before using Multi-user Mode, please make sure:
1. Multi-users writing is only available in the Multi-user Mode of IQ Interactive
Education Platform with your touch hardware.
2. IQ Interactive Education Platform has been registered by a multi-user SN or USB
Key.
3. The user number depends on your product model.
4. Please check IQTouchScreen User Manual (Software Part) for more details on
how to use the software.
To use Multi-users Mode:
1. Enter into Board Mode or Full Screen Mode in IQ Interactive Education Platform.
2. Select a Pen from Drawing Tools toolbar, such as Pencil, Brush Pen, Pen, Board
Brush, Washing Brush and Creative Pen, and then multi-users can write
simultaneously.
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Returnstar Interactive Technology Group Co., Ltd.
3. You can rotate or zoom one or several objects selected in the whiteboard page by
Gesture Recognition in Windows OS.
4. Tick the Inertial Movement under “System Setting > Other Settings”, the object will
speed up automatically according to the moving speed when moving the object.
Multi-user
Mode
Tips: Multi-users should use the same pen tool to write in Multi-user
Mode.
Gesture
Recognition
(Zoom and
Rotate)
Zoom
Rotate
Inertial
Movement
Select and pull the object to move it forward automatically.
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Returnstar Interactive Technology Group Co., Ltd.
Chapter 9 Simple Repair
Common faults analysis below can be reference for you when you meet same
occasions.
Poor sound, normal image
●
Bad image, normal sound
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Poor signal
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Fuzzy image
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Doubled image
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Jamming image
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Image distortion
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Poor program signal
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Horizontal fringe in image
Image vertical rolling
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Bad color
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No color
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Operation
of
the
●
Check if there is battery in the
controller.
●
Check if the power is on.
No image, no sound
●
●
Check if the system is well set
up.
Adjust the color.
Check if there is local
broadcasting signal with color.
Adjust the contrastratio.
Adjust the brightness.
Adjust the fine tuning.
●
Probably jamming like circuit
surrounding.
Check if the antenna is for
indoor use.
Check if the antenna
destroyed.
Check if the antenna well
connected.
Change another channel, if ok,
it should be regional issue.
Problem Solving
The Fault Phenomenon
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remote
controller
●
Remote controller invalid
Image larger than the screen
●
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Returnstar Interactive Technology Group Co., Ltd.
Chapter 10 Fault Phenomenon
The newest synthetic TV receiving device can eliminate the interference of other signals.
As the local radiation will have obvious impact on the quality of the image, installing a
good antenna or receiver is the best way to protect from the interference.
Radio Frequency Interference: The sloshing fringe image is possibly caused by the
interference of local shortwave devices.
Long Wave High Frequency Current: The use of medical equipment of surrounding
hospital or medical institution will lead to the oblique line and loss of image.
Snowflake: The sick TV signal from long-distance TV station combined with the replaced
image present the snowflake effect. Then it is necessary to use adjustable antenna or
amplifier.
Doubled Image: The TV signal reflected from surrounding building, airplane or mountain
etc. will lead to the doubled image. The issue can be relief by changing the position of the
antenna.
Car Engine: The startup of surrounding cars and motor will cause slight waving of the TV
image.
Recycling: If you want to scrap the product in future, please read local regulations about
scraping of the abandoned TV, battery and package materials.
The abandoned products or its elements will pollute the environment if it is discarded
freely, so please make the cyclic utilization or put the discarded products into appointed
garbage recycling station of the health and environmental protection department, where
the garbage will be cleaned, dissembled and broken for cyclic utilization.
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