Cognitive Solutions | Advantage RFID Thermal Printer | POSITIONING SUMMARY

CG2
(CG208 and CG212)
PRODUCT GUIDE
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© 2009 SATO Corporation. All rights reserved.
TABLE OF CONTENTS
ABOUT SATO ............................................................................................................... 3
POSITIONING SUMMARY............................................................................................ 4
PRODUCT NOMENCLATURE ..................................................................................... 5
PRODUCT TOUR.......................................................................................................... 5
UNIQUE SELLING POINTS.......................................................................................... 6
Standalone Printing ............................................................................................................ 7
Small Footprint ................................................................................................................... 7
Flexible Use......................................................................................................................... 7
User-friendly Operation & Maintenance ........................................................................... 7
Safe for use in clean environments - anti-microbial........................................................ 7
Competitive Printer Language Compatibility ................................................................... 8
Compact HF RFID Printing Solution ................................................................................. 8
Large Printer Memory......................................................................................................... 8
INTERNAL PRODUCT LINEUP POSITIONING........................................................... 8
DESKTOP PRINTER POSITION VERSUS COMPETITION ........................................ 9
TARTGET MARKET AND APPLICATIONS ...............................................................10
PRODUCT OVERVIEW............................................................................................... 11
PRODUCT FEATURES, FUNCTIONS & BENEFITS ................................................. 12
SPECIFICATIONS.......................................................................................................17
COMPETITIVE ANALYSIS .........................................................................................20
Zebra - LP/TLP2824........................................................................................................... 20
Zebra - LP/TLP2824-Z ....................................................................................................... 21
Zebra - HC100 ................................................................................................................... 22
Cognitive - Advantage LX .................................................................................................. 23
Godex - EZ-DT-2................................................................................................................ 25
FREQUENTLY ASKED QUESTIONS .........................................................................26
WARRANTY INFORMATION......................................................................................28
SPARE PARTS INFORMATION .................................................................................28
PRINTER DEMO APPLICATIONS SAMPLES ...........................................................29
GLOSSARY OF TERMS .............................................................................................34
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© 2009 SATO Corporation. All rights reserved.
DISCLAIMERS AND CONFIDENTIALITY
SATO is a registered trademark of SATO Corporation. Other product and corporate names used in this
publication may be trademarks or registered trademarks of other companies, and are used only for explanation
and to their owner’s benefit, without intent to infringe.
SATO has made a good faith effort to present the most accurate and timely information available. Competitive
information contained in this publication is based on public data sources available at the time of publication.
SATO shall not be responsible for any inaccuracies or omissions in this information, including, but not limited to,
information obtained from other companies’ publications, the press, and other third party organizations.
All information in this publication is subject to change without notice, and does not represent a commitment on
the part of SATO. No part of this document may be reproduced for any purpose or in any form, including
electronic storage and retrieval, without the express permission of SATO. This document should be considered
confidential and not distributed to any third parties. This document is intended solely for the use of SATO agents
and representatives.
The acronyms used to identify the programming languages of non-SATO products may be the property of their
respective companies and are used here to identify their various programming languages, used only for
explanation without intent to infringe. SATO makes no claims to the authenticity of their command language or
functionality. SATO has made a good faith effort to present the most accurate and timely information available.
Competitive information contained in this publication is based on public data sources available at the time of
publication. SATO shall not be responsible for any inaccuracies or omissions in this information, including, but
not limited to, information obtained from other companies’ publications, the press, and other third party
organizations. Copyright 2009, SATO Corporation. All rights reserved.
ABOUT SATO
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© 2009 SATO Corporation. All rights reserved.
SATO is a global barcode & RFID technology company that focuses on data collection and
label printing solutions. We focus on retail, industrial, transportation & logistics and
government sectors. Our solutions enable businesses to identify, track and manage people,
products and assets.
Founded in 1940, the company has been throughout its history, at the forefront of the
industry’s successful efforts to extend the use of auto identification technologies to improve
businesses’ operational efficiency and optimize use of resources. SATO is a public listed
company in Japan and has worldwide offices in over 22 countries and global coverage
through business partners. It has label conversion in over 13 countries and product
manufacturing facilities in Vietnam, Japan and Malaysia. It offers unparallel customer
service support across geographies and channels.
Data collection and label printing solutions
Data collection solutions:
ƒ Barcode & RFID Scanners, Hand held & fixed terminals, mobile computers, RFID Gates
and software
Label printing solutions:
ƒ Barcode & RFID label printing using thermal printers, print engines. Price marking hand
labellers and labels.
ƒ General adhesive labels; prime & seal labels; tags; carbon ribbons; RFID Labels & Tags;
Specialty Labels; Care Labels; Wristbands, Horticulture labels & tags and custom-made
labels.
Market Focus
SATO combines its technology strengths with industry expertise to give its customers and
partners unique ways to use AIDC technology for long-term competitive advantage.
The key verticals we focus on are: Retail, Manufacturing, Transportation & Logistics;
Healthcare; Government; Hospitality & Commercial Services;
Corporate Social Responsibility
Corporate Responsibility is an integral aspect of SATO’s business operations. It is more than a guiding
principle: it is embedded in its business solutions that help customers reduce inefficiencies, eliminate
waste, and conserve resources.
SATO aims to use technology to improve business processes in a way that is environmentally sound,
complies with national and regulatory requirements, and reduces costs by conserving energy and
other natural resources, and ultimately reduces the carbon footprint of businesses.
For more information about SATO and SATO products, services and solutions, please visit,
http://www.satoworldwide.com
POSITIONING SUMMARY
ƒ Affordable, ultra-compact 2-inch thermal printing solution
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© 2009 SATO Corporation. All rights reserved.
ƒ Designed for general-purpose barcode label applications. Optionally, it can be an
RFID printing solution, including RFID wristbands.
ƒ It can meet requirements of a wide variety of requirements extending to the needs
of, for instance, small or homes offices can use.
CG2 is a great price-feature-value desktop printing solution
PRODUCT NOMENCLATURE
All printer models are part of the CG2 series.
CG2xx xT
x Print Method
DT Direct Thermal – CG2 DT model
TT Thermal Transfer – CG2 DT model
xx Resolution
08 dpm / 203 dpi – CG208 model
12 dpm / 305 dpi – CG208 model
2’’ Width
PRODUCT TOUR
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© 2009 SATO Corporation. All rights reserved.
Printer Exterior Front
Printer Exterior Back (USB + RS-232C Interface)
Printer Exterior Back (USB + RS-232C Interface)
UNIQUE SELLING POINTS
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© 2009 SATO Corporation. All rights reserved.
Standalone Printing
No PC required at time of printing
The CG2 with SATO Keypad can be operated as a standalone printing system without the
need for a PC at the time of printing. Using the keypad label design software provided, label
formats can be created and then downloaded into keypad internal Flash ROM memory or on
SD card. At the time of print, the operator can enter variable data using the alphanumeric
keypad or by connecting an external barcode scanner or PC Keyboard. The pre-stored label is
called on later when required and print data is sent to the CG2 for printing.
Small Footprint
The enhanced features and print capabilities of the CG2 provide true flexibility to novice or
experienced users alike seeking an ultra compact and affordable way to create barcode labels.
The printer is perfect for low volume printing needs.
Flexible Use
CG2 offers 2 combinations of communication interface options as standard: USB and
RS232C or USB and LAN. Wireless connectivity is possible through WLAN option. The
wireless-enabled CG2 can function independently of the wired network infrastructure, and
thus can be moved without having to reconfigure the printer, and without the cost of recabling.
High Quality Printing and Multiple Print Resolution Availability
The CG2 series is available in 203 dpi or 305 dpi resolution. The 203 dpi resolution will meet
the needs of a normal application requiring compact printing solution. 305 dpi will be required
to print text and barcodes, including 2D barcodes, on very small labels, such as those
commonly used in the electronics or pharmaceutical industries for component or specimen
labelling.
305dpi print resolution is suitable for printing photos, e.g., patient’s photo on wristbands. Many
hospitals are beginning to utilize patient photos on their wristbands as an additional means of
positive patient identification.
User-friendly Operation & Maintenance
Media loading: drop-load-ready
The clam shell design makes it easy to load media by simply “dropping in” the labels. The
simple label mechanism design allows even an inexperienced user to load in labels. Ribbon
loading is just as easy; it takes seconds, with the high-lift printhead giving easy access to load
the ribbon. Colour-coded user instructions make it intuitive to load labels and ribbons.
Printer Maintenance: tool-less, hassle-free
The one-touch, tool-less print head release mechanism enables the print head to be quickly,
easily replaced.
Printer Platen Roller can be replaced without the need for any tools.
Safe for use in clean environments - anti-microbial
CG2 is designed for use in environments where cleanliness and hygiene are paramount and a
high level of safety is vital. The printer’s anti-microbial casing is manufactured using an
inorganic antimicrobial material. This material has been shown to have an antimicrobial effect
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© 2009 SATO Corporation. All rights reserved.
against a wide spectrum of bacteria, fungi and other micro organisms. It has silver and other
ions with antimicrobial power bonded into its mineral structure and stabilized. They are seldom
eluted out with water or solvent, so the antimicrobial effect can last a long time. Its life span
and thermal stability – up to temperatures of 800°C – makes it an important composition
material in products used in clean environments.
Sterile environments such as medical labs, cosmetic and pharmaceutical processing plants,
clean rooms where labelling is required benefit from the protection of the anti-microbial
material, which helps stop the spread of dangerous bacteria and thus allows hospitals to
effectively minimise cases of hospital-acquired infections.
Competitive Printer Language Compatibility
Multiple printer language options enables replacement of competitive printer models with
minimal reprogramming of data streams.
Compact HF RFID Printing Solution
CG2 is built to typically fulfil the need for a desktop HF RFID printing solution that does not
occupy a lot of counter space and is suited for applications that require or can accept shorter
read range. Typical applications include: access control and patron management; product
authentication, especially item tracking; counterfeiting and part tracking.
Customers will decide on their choice of RFID technologies based on several factors,
including size of tag, RF interference, antenna size, data protocol, RF output power and other
environmental conditions such as temperature or humidity. HF, because it allows for more
defined read zones, has been demonstrated to offer significant advantages for applications
that require 100% accurate tracking of cases and items. The CG2 Compact HF RFID printing
solution can be used to individually tag items, which in close proximity to one another must be
accurately readable when needed to be read.
RFID Wristband Printing
The use RFID offers advantages over barcode-based systems because it does not require
line of sight. In healthcare facilities, RFID wristbands used for patient identification and
medication administration offer demonstrable ROI in terms of cost and labor time savings, as
well as improve overall patient safety. RFID wristbands can also be used to identify newborns
for enhanced security. Mother-Infant wristbands with correlated data are printed to provide
positive patient identification for newborns and their family members.
CG2 supports the widest range of 13.56 MHz HF RFID tags, including ISO 15693 RFID Tags
from Texas Instruments Tag-It, Philips I-CODE and Infineon My-d.
Large Printer Memory
The CG2 Printer has a large memory of 4MB Flash ROM and 8 MB RAM that allow the
storage of extra graphics or fonts and firmware upgrades. This makes it suitable for
application that requires printing larger graphic images.
INTERNAL PRODUCT LINEUP POSITIONING
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© 2009 SATO Corporation. All rights reserved.
The CG2 Series is categorized under the ‘Compact Series’ in the SATO product lineup. Its
ease-to-use, ultra-compact form factor, 32-bit RISC CPU, 4 ips print speed, 4MB Flash
Memory and suitability for on-demand, low-volume label or wristband printing applications
make the CG2 series one of the best price-feature-value desktop printers of its class.
List Price
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Print Resolution: 203/305 dpi
4” Mobile Printer
Direct Thermal
Max Printing Speed: 4ips
Print Resolution: 203/305dpi
High End 4” Desktop Printer
Thermal Transfer/Direct Thermal
Max Printing Speed: 6ips (CT408i)
CT4i
MB4i
MB2i
US$500
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CG4*
Print Resolution:203dpi
2” Mobile Printer
Direct Thermal
Max Printing Speed: 4ips
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CX4
Print Resolution: 203/300dpi
Entry Level 4” Desktop Printer
Thermal Transfer/Direct Thermal
Max Printing Speed: 4ips(CX400)
Mobile
CG2
Compact Desktop
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Print Resolution: 203/305dpi
New Entry Level 4” Desktop Printer
Thermal Transfer/Direct Thermal
Max Printing Speed: 4ips
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Print Resolution: 203/305dpi
New Entry Level 2” Desktop Printer
Thermal Transfer/Direct Thermal
Max Printing Speed: 4ips
Performance
* Soon-to-be-launched 4” compact desktop printer
DESKTOP PRINTER POSITION VERSUS COMPETITION
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© 2009 SATO Corporation. All rights reserved.
List Price
List Price
CT4i
GX Series
LP/TLP2844
CX4
GK Series
CG4
CG2
Performance
LP/TLP2824
Performance
TARTGET MARKET AND APPLICATIONS
RETAIL
ƒ Garment hang tags / swing tickets
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© 2009 SATO Corporation. All rights reserved.
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Shelf-edge labels
Price labels & tags
Price markdown labels & tags
Promotional labels & lags
Replacement labels and tags
Inter-store transfer labels
Returns labels
LOGISTICS
ƒ Receiving labels
ƒ Location labels
ƒ Small carton or case labels
ƒ Shipping labels
ƒ Warehouse rack / shelf labels
HEALTHCARE
ƒ Patient wristbands; mother-infant wristbands
ƒ Patient ID labels
ƒ Specimen labels
FOOD PREPARATION & FOOD SERVICE
ƒ Ingredients or nutrition facts labels
ƒ Prepared food labels
ƒ Expiry or use-by date labels
ƒ Date coded labels
OFFICE
ƒ Small office shipping labels
ƒ File or folder labels
ƒ Asset identification labels
PRODUCT OVERVIEW
Operation Panel
Media Window
Clamshell Design
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© 2009 SATO Corporation. All rights reserved.
Paper Holder
Ribbon Unit
Print roll paper and fan-folded paper option
Processor
Memory
Communication Interfaces
Windows driver
SATO All-In-One Tool (AIO)
Printhead Mechanism
Print Width
Printable Area
Print Resolution
Options
Cutter
Dispenser
HF RFID Kit
Keypad
Wireless LAN interface
PRODUCT FEATURES, FUNCTIONS & BENEFITS
FEATURES
FUNCTIONS
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BENEFITS
© 2009 SATO Corporation. All rights reserved.
Operation Panel
o
2 control buttons (POWER button
and FEED/LINE button), and 1
LED status light.
Large, simple-to-operate control
buttons for easy printer
configuration and device status
indications for easy monitoring.
POWER button: press button to
power on or off.
Media Window
FEED/LINE button: press this
button to select printer status
(online or offline) or to feed paper.
ON LINE (POWER) LED status
light: green LED light illuminates
when the printer is online, i.e.
ready to print. Green light blinks
when printer is offline. Red
indicates error.
Convenient case top window for
easy media viewing.
Eliminates need to open printer to
view media availability.
The clamshell design allows the
Clamshell design, when top cover
top cover to be raised open to rest
is raised, offers operator easy
on the safety latch.
access to the media area inside
Safety latch:
of the printer.
Clamshell Design
it locks the printer
top cover open when top cover is
0
Safety latch prevents top cover
from accidentally closing and
raised more than 45 upwards.
injuring the operator’s hand
Paper Holder
Allows loading of paper, including
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The clamshell design makes it
© 2009 SATO Corporation. All rights reserved.
adjusting of width of paper holder
to match paper size.
For more detailed instructions on
loading labels, refer to the Quick
Guide or Operator’s Manual.
easy to load labels by simply
“dropping in” labels.
Label changes can be thus be
done in no time.
Coloured and clearly marked
components guide the user on
how to load media.
Ribbon Unit
To start loading a ribbon, pull the
lever on the middle of the ribbon
unit toward you to pull out the
ribbon unit.
For more detailed instructions on
loading ribbons, refer to the Quick
Guide or Operator’s Manual.
Since the printhead mechanism is
mounted on the top cover, this
gives the user wider access to the
inside of the printer for the loading
of labels.
Print roll paper and fan-folded
paper option
Fanfold media feeds through back
Printhead mechanism is
designed to easily accept fanfold
media.
of printer.
Pass the paper through the
opened window at the rear of the
unit.
Processor
Determines processing time; and
32-Bit RISC
throughput speed.
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Fast data processing for
desktop printer, and virtually
instantaneous throughput.
Saves times.
© 2009 SATO Corporation. All rights reserved.
Memory
Flash Memory (4MB)
A type of Random Access
Memory chip that does not lose its
contents when power it is
receiving is turned off; it,
therefore, allows permanent
storage.
With 4MB of Flash Memory, this
allows additional font and
graphics capability and firmware
upgrades without the need for
modifications to the printer or
electronics.
LAN Connector: enables direct
communication with host system
on Local Area Network
A built-in dual interface makes it
Communication Interfaces
easy to switch between
applications.
USB Connector -
RS-232 Connector
USB Connector
Windows driver
Windows applications have the
ability to use the CG2 as a
SATO All-In-One Tool (AIO)
Windows printer
A printer control and management
application, which enables remote
printer configuration, operation
and management of supported
SATO printers, as well as
upgrades and configuration
change to the printers.
ƒ SATO AIO supports
one-to-many configurations,
which enables an upgrade or
configuration change to be
uploaded to groups of CG2
printers simultaneously
individually.
For the latest on the SATO
AIO, please visit the SATO
website at:
satoworldwide.com
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Allows user to generate bar codes
and labels from almost any
Windows application, including
SATO Label Gallery™
The complexities of configuration
and SBPL commands are hidden
from users. Users are able to
handle configuration and
operation information through the
friendly graphical user interface.
It offers a unified approach to
configuring and managing various
SATO printer printers.
The one-to-many function
eliminates the need to
configure each CG2
individually.
© 2009 SATO Corporation. All rights reserved.
Printhead Mechanism
Printhead configuration of print
resolution: 203 dots per inch (or 8
dots per millimetres) for CG208
model and 305 dots per inch (or
12 dots per millimetres) for
CG212.
Print Width
Corresponding maximum label
width that CG2 can optimally print
on: 2.2 inch or approximately
55.88 mm.
Area on the media on which the
printer can print; any information
placed outside this specified
printable area will not print.
Two thermal printing methods:
thermal transfer requires the use
of a carbon ribbon which gets
transferred onto the substrate via
heat; direct thermal requires the
use of heat activated thermal
papers and films, but does not
require any ribbon.
Printable Area
Print Resolution
Easily accessible printhead
mechanism, under top cover,
which provides wider access to
media area.
CG2 is available in both direct
thermal and thermal transfer
modes to suit the different
application requirements of the
target applications.
Options
Cutter
Cuts precisely individual labels
and tags.
Dispenser
Separates the label from its
backing paper with each label
printed.
HF RFID Kit
ƒ Prints and encodes HF RFID
media
ƒ Automatically tests teach RFID
label and the encoded data
before the printing process. If
the RFID label does not
function properly, a slash mark
is printed across it.
(field-installable)
Keypad
ƒ 10-key numeric keypad.
Data input device. The keypad
can also be used to create label
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Cutter allows for the cutting of
printed media to be kept for later
use.
Label separated from backing
paper is ready to be applied on
item; thus, dispenser allows
on-demand printing.
ƒ Flexibility to accommodate
tighter-pitch
transponders.
Prints
The keypad allows standalone
printing, thus eliminating the need
© 2009 SATO Corporation. All rights reserved.
ƒ 4 Operation keys.
ƒ 64 x 128 dots graphic LCD
ƒ Rs-232 connectivity to CG2
printer
ƒ PS/2 keyboard / scanner
interface
ƒ Internal Memory Flash ROM:
2MB. RAM: 1MB
ƒ SD card supported for
additional memory
Wireless LAN interface
formats, which are stored in
keypad memory.
for a host PC.
Allows cable-free interface with a
host computer over a wireless
802.11-standard network,
sometimes via access points.
Support 802.11b and 802.11g
standards.
Eliminates the need to
reconfigure printer when moved
around, and saves on the cost of
recabling.
CG2 be used as a portable
printing solution: it can be
mounted on a cart or trolley,
connected with a scanner and
linked wirelessly to the host
system.
SPECIFICATIONS
Model name
Print head width
CG208
CG212
2.2 inch
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© 2009 SATO Corporation. All rights reserved.
Print speed
Print head duration
Printable area
Print method
CPU
Printer Memory
Printer Speed
Media
Media
Specification thickness
Media
Shape
203 dpi (8dots /mm)
305 dpi (12dots/mm)
50 km
width 56 mm x pitch 600 mm width 56 mm x pitch 400 mm
Direct thermal / thermal transfer
32 bit RISC-CPU
4M byte Flash ROM, 8MB RAM
2 – 4 inch / second
60 – 190μm
Ribbon
Size
Specification
Wind
Direction
Standard
Communication
Interface
Max Width: 59mm, Max outer diameter: :φ38mm (Paper coreφ12.7 mm)
Face Out
Max outer diameter: φ130mm
Paper core ID: φ40mm
Fan hold Paper Max height :100mm
Wind Direction: Face In, Face Out
Standard Built-in Interfaces
USB + RS232C
or USB + LAN
Optional: External Wireless LAN
Label Sensor
I-mark sensor
Label gap sensor
Command
SBPL Ver 4.2 (SATO Barcode Printer Language)
Bar code
UPC-A/E, JAN, EAN, NW-7, CODE 39, CODE 93, CODE 128A/B/C
(UCC/EAN128, ISBT128), UPC Add on Code, RSS -14, Interleaved 2 of 5
2 Dimension Code
QR code (Ver8.1)
PDF417 (Ver2.4)
MAXI code (Ver3.0)
Data Matrix (Ver1.3) *Only ECC200 is supported
Font
Bitmap
ANK Font
XU, XS, XM, XB, XL, OCR-B
font
OCR –A (15 x 22), OCR –B OCR –A (22x 33), OCR –B (30 x 36)
(20 x 24)
Kanji
Kanji Font ( Support 1 type by downloading)
character 1. Japanese (16×16,22×22,24×24/gothic style (JIS 1,2 standard JIS X
font
208)
2. Chinese (24 x 24 GB 2312)
3. Korean (24x 24 KSX1001)
Rasterizer OG Times, CG Triumvirate
font
Rotation
Characters: 00, 900, 1800, 2700
(Characters, Barcode) Barcode : Parallel 1 ( 00), Parallel 2 (1800), Serial 1 (900), Serial 2 (2700)
Barcode rate
1:2, 1:3.2:5
Ratio
Character : height 1 time – 12 time, width 1 time – 12 time
(Characters, Barcode) Barcode : 1-12 time
Self diagnosis
Head check
Paper end detection
Head open detection
Test print
Ribbon end detection
Ribbon near end detection
Dimensions, Weight
128 (W) × 235 (D) × 173 (H) (mm)
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© 2009 SATO Corporation. All rights reserved.
Direct Thermal Model:1.5 kg
Thermal Transfer Model: 1.6 kg
Power Supply
When using AC-Adapter
Input voltage: AC 100 – 240 V ±10%
Standard Input Voltage : AC100V/AC240V
Output voltage: DC19 V±5%
Max Output Current : 8A
Power consumption
50W/ (2.5 W on waiting )
Rated ambient
Operation Environment : 0 – 35 oC/ 30 – 80 %
Temperature/ Humidity Storage Environment: -10 - 60 oC / 15 – 85 % ( No condensation)
Other
Standard
Corporate
Standard
RoHS
Antibacterial
finishing
Electric(al)
power saving
Packing
Dropping
Packing
vibration
Option
Corporate Machine Standard : Class A
(Packing dropping range, Packing vibration allowance range,
environmental motion range are described in this specification
RoHS Directive: 6 controlled substances
Hexavalent chromium compounds---------------------less than 0.1 %
Lead and lead compounds-------------------------------less than 0.1 %
Mercury and mercury compounds--- ------------------less then 0.1 %
Cadmium and cadmium compounds------------------less then 0.01 %
Polybrominated biphenyls (PBB)-----------------------less then 0.1 %
Polybrominated diphenyl ethers (PBDE)-------------less then 0.1 %
Tested according to JIS Standard: JISZ2801: Antimicrobial
products –
Test for antimicrobial activity and efficacy.
International Energy Star Program ( at usage of AC adapter)
ISTA – 2 A
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Cutter kit
Dispenser kit
RFID Kit (HF 13.56 MHz)
External Wireless LAN Interface. Works with the USB +
RS2323C model only and connects to the USB interface)
Keypad (Works with the USB + RS232C model only)
Specifications Subject to Change without Notice. The acronyms used to identify the
programming languages of non-SATO products may be the property of their respective
companies and are used here to identify their various programming languages, used only for
explanation without intent to infringe. SATO makes no claims to the authenticity of their
command language or functionality. For additional details, please refer to the Operator
Manual.
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
COMPETITIVE ANALYSIS
Manufacturer
Hardware Specifications
Model
SATO
Zebra
CG2 Strengths
CG2
Zebra - LP/TLP2824
CG2 comes with a print resolution of both
203dpi and 305dpi
CG2 has more memory: 8MB RAM and 4MB
Flash ROM
List Price (Base Model)
Resolution
Max Print Speed
Print Method
Max Print Area
DT:US$395
TT: US$495
203, 305dpi
4ips
Direct and Thermal Transfer
203dpi: 56 mm (W) × 600 mm (P)
DT:US$395
TT: US$495
203dpi
4ips
Direct and Thermal Transfer
56 mm (W) ×279 mm (P)
305dpi :56 mm (W) × 400 mm (P)
With Optional Memory: 56 mm (W) ×558 mm (P)
Memory
Dimensions
Weight
Media Specifications
Media Width
Media Length (Tear Off)
8MB RAM
512 KB Flash; 128 KB SRAM
4MB Flash ROM
128 (W) × 235 (D) × 173 (H) mm
DT: 1.5kg, TT:1.6kg
Optional: 1 MB Flash; 256 KB SRAM
W130mm x D235mm x H178mm
DT: 1.2kg, TT:1.6kg
15 to 60 mm
25.4 mm to 60 mm
With backing paper:18 to 63 mm
203dpi: 12 to 600 mm
Max: 279 mm, 558 mm with optional memory
With Backing paper: 15 to 603 mm
305dpi: 12 to 400 mm
With Backing paper 15 to 403 mm
Media Thickness
Max. Label Roll Outer Diameter
Inner Core Diameter
Max. Ribbon Outer Diameter
Interface
0.06 – 0.19mm
130mm
40mm
38mm
USB + RS232C or USB + LAN
Optional: External Wireless LAN
0.08 mm to 0.18 mm
127mm
1" (25.4 mm) or 1.5" (38 mm)
34mm
Parallel or Serial + USB
Optional: Internal or External Print Server
Options
Cutter, Dispenser, HF RFID Kit, Keypad
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
Cutter, dispenser, real time clock, Keyboard Display
Unit (KDU)1,Memory Expansion,
© 2009 SATO Corporation. All rights reserved.
CG2 can print longer label lengths (600mm)
without any expanded memory
CG2 can support labels with smaller widths
(15mm)
CG2 can support larger label and ribbon rolls
outer diameter and this means that there is
less downtime due to label or ribbon roll
replacement.
CG2 comes standard with an Internal LAN
Interface and has a Wireless LAN option
CG2 has an HF RFID
kit option
Manufacturer
Hardware Specifications
Model
SATO
CG2
Zebra
Zebra - LP/TLP2824-Z
CG2 Strengths
CG2 comes with a print resolution of both
203dpi and 305dpi. CG2 is suitable for high
resolution printing such as graphics or small
2D barcodes
CG2 can support labels with smaller widths
(15mm)
List Price (Base Model)
Resolution
Max Print Speed
Print Method
Max Print Area
Memory
Dimensions
Weight
Media Specifications
Media Width
Media Length (Tear Off)
Media Thickness
Max. Label Roll Outer Diameter
Inner Core Diameter
Max. Ribbon Outer Diameter
Interface
DT:US$395
TT: US$495
203, 305dpi
4ips
Direct and Thermal Transfer
203dpi: 56 mm (W) × 600 mm (P)
305dpi :56 mm (W) × 400 mm (P)
8MB RAM
4MB Flash ROM
DT:US$515
TT: US$615
203dpi
4ips
Direct and Thermal Transfer
56 mm (W) ×991 mm (P)
128 (W) × 235 (D) × 173 (H) mm
DT: 1.5kg, TT:1.6kg
D241mm x W140mm x H178mm
DT: 1.2kg, TT:1.6kg
15 to 60 mm
With backing paper:18 to 63 mm
203dpi: 12 to 600 mm
With Backing paper: 15 to 603 mm
305dpi: 12 to 400 mm
With Backing paper 15 to 403 mm
0.06 – 0.19mm
130mm
40mm
38mm
25.4 mm to 59.9 mm
USB + RS232C or
USB + LAN
Optional: External Wireless LAN
4MB Flash; 8MB SRAM
Max: 991 mm
0.08 mm to 0.18 mm
127mm
1" (25.4 mm) or 1.5" (38 mm)
35mm
Parallel or Serial + USB
Optional: Internal or External Print Server
Options
Cutter, Dispenser, HF RFID Kit, Keypad
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
Cutter, dispenser, real time clock,
© 2009 SATO Corporation. All rights reserved.
CG2 can support larger label and ribbon rolls
outer diameter and this means that there is
less downtime due to label or ribbon roll
replacement.
CG2 comes standard with an Internal LAN
Interface and has a Wireless LAN option
CG2 has an HF RFID
kit option
CG2 can print in Standalone mode using the
Keypad
CG2 is more competitively priced while offering
comparable features
Manufacturer
Hardware Specifications
Model
SATO
CG2
Zebra
Zebra - HC100
CG2 Strengths
CG2 comes with a print resolution of both
203dpi and 305dpi
CG2 can print on both Direct Thermal or
Thermal Transfer labels
List Price (Base Model)
Resolution
Max Print Speed
Print Method
Max Print Area
Memory
Dimensions
Weight
Media Specifications
Media Width
Media Length (Tear Off)
Media Thickness
Max. Label Roll Outer Diameter
Inner Core Diameter
Max. Ribbon Outer Diameter
Interface
DT:US$395
TT: US$495
203, 305dpi
4ips
Direct and Thermal Transfer
203dpi: 56 mm (W) × 600 mm (P)
305dpi :56 mm (W) × 400 mm (P)
8MB RAM
4MB Flash ROM
128 (W) × 235 (D) × 173 (H) mm
DT: 1.5kg, TT:1.6kg
15 to 60 mm
With backing paper:18 to 63 mm
203dpi: 12 to 600 mm
With Backing paper: 15 to 603 mm
305dpi: 12 to 400 mm
With Backing paper 15 to 403 mm
0.06 – 0.19mm
130mm
40mm
38mm
USB + RS232C or
USB + LAN
Optional: External Wireless LAN
US$515
CG2 can support labels with smaller widths
(15mm)
300dpi
2ips
Direct Thermal
56 mm (W) ×991 mm (P)
It is possible to directly load wristband rolls in
the CG2 while the Zebra HC100 requires
some special Cartridges.
8MB Flash; 16MB SRAM
Option: 64MB Flash
D242mm x W30mm x H178mm
1.4kg
19.05, 25.4, and 30.16 mm
Max: 76~558mm
NA
Using Wristband Cartridges
Using Wristband Cartridges
Not Applicable
Serial and USB
Optional: LAN and Wireless LAN
Options
Cutter, Dispenser, HF RFID Kit, Keypad
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
CG2 comes standard with an Internal LAN
Interface
CG2 has an HF RFID
kit option
CG2 can print in Standalone mode using the
Keypad
Manufacturer
Hardware Specifications
Model
SATO
Cognitive
CG2 Strengths
CG2
Cognitive - Advantage LX
CG2 comes with a print resolution of both
203dpi and 305dpi
CG2 has a higher printing speed of up to 4ips
CG2 has more memory: 8MB RAM and 4MB
Flash ROM
List Price (Base Model)
Resolution
Max Print Speed
Print Method
Max Print Area
Memory
Dimensions
Weight
Media Specifications
Media Width
Media Length (Tear Off)
Media Thickness
Max. Label Roll Outer Diameter
Inner Core Diameter
Max. Ribbon Outer Diameter
Interface
DT:US$395
TT: US$495
203, 305dpi
4ips
Direct and Thermal Transfer
203dpi: 56 mm (W) × 600 mm (P)
305dpi :56 mm (W) × 400 mm (P)
8MB RAM
4MB Flash ROM
128 (W) × 235 (D) × 173 (H) mm
DT: 1.5kg, TT:1.6kg
DT:US$595
TT: US$695
203dpi
3ips
Direct Thermal and Thermal Transfer
53.8 mm (W) × 1,016 mm (P)
RAM - 2 MB, Flash - 4 MB
D238mm x W127mm x H155mm
DT: 1.41kg, TT:1.77kg
CG2 can support labels with smaller widths
(15mm)
CG2 can support larger label and ribbon rolls
outer diameter and this means that there is
less downtime due to label or ribbon roll
replacement.
CG2 comes standard with a USB and Internal
LAN Interface and has a Wireless LAN option
CG2 has an HF RFID
15 to 60 mm
With backing paper:18 to 63 mm
203dpi: 12 to 600 mm
With Backing paper: 15 to 603 mm
305dpi: 12 to 400 mm
With Backing paper 15 to 403 mm
0.06 – 0.19mm
130mm
40mm
38mm
USB + RS232C or
USB + LAN
Optional: External Wireless LAN
25 mm - 61 mm
Max: 1,016 mm
NA
119 mm
NA
NA
Serial or Parallel Optional: Ethernet (internal)
Options
Cutter, Dispenser, HF RFID Kit, Keypad
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
label (peeler) dispenser, Ethernet, real-time clock
© 2009 SATO Corporation. All rights reserved.
kit option
CG2 is more competitively priced which
offering better features.
Manufacturer
Hardware Specifications
Model
SATO
Cognitive
CG2 Strengths
CG2
Cognitive - Advantage DLX
CG2 comes with a print resolution of both
203dpi and 305dpi
CG2 can support labels with smaller widths
(15mm)
List Price (Base Model)
Resolution
Max Print Speed
Print Method
Max Print Area
Memory
Dimensions
Weight
Media Specifications
Media Width
Media Length (Tear Off)
Media Thickness
Max. Label Roll Outer Diameter
Inner Core Diameter
Max. Ribbon Outer Diameter
Interface
DT:US$395
TT: US$495
203, 305dpi
4ips
Direct and Thermal Transfer
203dpi: 56 mm (W) × 600 mm (P)
305dpi :56 mm (W) × 400 mm (P)
8MB RAM
4MB Flash ROM
128 (W) × 235 (D) × 173 (H) mm
DT: 1.5kg, TT:1.6kg
15 to 60 mm
With backing paper:18 to 63 mm
203dpi: 12 to 600 mm
With Backing paper: 15 to 603 mm
305dpi: 12 to 400 mm
With Backing paper 15 to 403 mm
0.06 – 0.19mm
130mm
40mm
38mm
USB + RS232C or
USB + LAN
Optional: External Wireless LAN
DT:US$595
TT: US$695
203dpi
5ips
Direct Thermal and Thermal Transfer
53.8 mm (W) × 8179mm (P)
RAM - 16 MB, Flash - 8 MB
D238mm x W127mm x H155mm
DT: 1.41kg, TT:1.77kg
25 mm - 61 mm
Max: 8179mm
NA
119 mm
NA
NA
USB A (Host) & B (Device) interface ports. Optional
Ethernet (internal), Serial, or Parallel
Options
Cutter, Dispenser, HF RFID Kit, Keypad
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
label (peeler) dispenser, Ethernet, real-time clock
© 2009 SATO Corporation. All rights reserved.
CG2 can support larger label and ribbon rolls
outer diameter and this means that there is
less downtime due to label or ribbon roll
replacement.
CG2 comes standard with an Internal LAN
Interface and has a Wireless LAN option
CG2 has an HF RFID
kit option
CG2 is more competitively priced which
offering comparable features.
Manufacturer
Hardware Specifications
Model
SATO
Godex
CG2 Strengths
CG2
Godex - EZ-DT-2
CG2 comes with a print resolution of both
203dpi and 305dpi. CG2 is suitable for high
resolution printing such as graphics or small
2D barcodes
CG2 can print on both Direct Thermal and
Thermal Transfer Labels.
List Price (Base Model)
Resolution
Max Print Speed
Print Method
Max Print Area
Memory
Dimensions
Weight
Media Specifications
Media Width
Media Length (Tear Off)
Media Thickness
Max. Label Roll Outer Diameter
Inner Core Diameter
Max. Ribbon Outer Diameter
Interface
DT:US$395
TT: US$495
203, 305dpi
4ips
Direct and Thermal Transfer
203dpi: 56 mm (W) × 600 mm (P)
305dpi :56 mm (W) × 400 mm (P)
8MB RAM
4MB Flash ROM
128 (W) × 235 (D) × 173 (H) mm
DT: 1.5kg, TT:1.6kg
15 to 60 mm
With backing paper:18 to 63 mm
203dpi: 12 to 600 mm
With Backing paper: 15 to 603 mm
305dpi: 12 to 400 mm
With Backing paper 15 to 403 mm
0.06 – 0.19mm
130mm
40mm
38mm
USB + RS232C or
USB + LAN
Optional: External Wireless LAN
NA
203dpi
4ips
Direct Thermal
54 mm (W) × 1727 mm (P)
4MB Flash, 8MB SDRAM
D218mm x W100mm x H172mm
1.2 kg
15 mm - 60 mm
Max: 1727 mm
0.06~0.2mm
127 mm
1”,1.5”
Not Applicable
Serial , USB
Optional: Internal LAN
Options
Cutter, Dispenser, HF RFID Kit, Keypad
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
Cutter, Dispenser
© 2009 SATO Corporation. All rights reserved.
CG2 can support larger label rolls outer
diameter and this means that there is less
downtime due to label roll replacement.
CG2 comes standard with an Internal LAN
Interface and has a Wireless LAN option
CG2 has an HF RFID kit option.
CG2 can print in Standalone mode using the
Keypad
FREQUENTLY ASKED QUESTIONS
last updated on June 01, 2009
1. What are the interfaces available on the new CG2?
The New CG2 printer comes with 2 types of standard built-in interface combinations
(Type 1 and Type 2) as shown below. For Type 1, it is also possible to connect an
optional External Wireless LAN Module to the USB interface
Standard Built-in Interface Type1: USB 2.0 + RS232C
Type2: USB 2.0 + LAN
Optional Interface (Type1 External WLAN (IEEE802.11g) – connects to
only)
the existing USB interface
2. Which of the 2 built-in interfaces is set as default on the CG2 printer?
USB is set as the default interface at the factory. To switch from USB to RS232C, LAN
or WLAN, please refer to the procedure described in the CG2 Quick Guide or Operator
Manual
3. Is there any utility available to configure the internal LAN interface on the new
CG2?
The internal built-in LAN interface on the new CG2 (USB + LAN) can be configured
using the SATO All-In-One Tool or via Web browser.
4. The CG2 printer does not have any dip-switches. What is the method to change
the printer settings?
The printer settings can be changed by using the SATO All-In-One Tool or by using
printer commands.
5. What is the memory of the new CG2?
The new CG2 comes with 4MB Flash ROM and 8MB RAM.
6. What are the Asian Codepages available on the CG2?
There are 2 Asian Codepages available for the CG2 printer:
•
•
Chinese GB 2312 (24 x 24)
Korean KSX 1001 (24 x 24)
7. Will the CG2 support any emulation?
ZPL and EPL emulations will be supported by the CG2. The target date of availability
will be advised.
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
8. What are the options available on the new CG2?
Cutter, Dispenser, RFID (HF 13.56 MHz) Kit, SATO Keypad
9. Can the CG2 print in Standalone mode?
Using the SATO Keypad, the CG2 printer can print in standalone mode. Label formats
with variable fields can be stored in the SATO Keypad memory or SD card thus
eliminating the need to have a permanent connection to a PC
10. What are the print resolutions available on the CG2?
The CG2 print has 2 printing resolutions – CG208: 203 dpi and CG212: 305 dpi. At a
higher resolution of 305dpi, the user can print better graphics or small 2D barcodes.
11. Are there any Demo applications which can be used when promoting the new
CG2 to business partners and customers?
Yes. Demo applications have been developed to help the GMCs promote the CG2
printer to customers. These Demo applications can be downloaded from the Intranet
and allows the user to print sample wristbands, Healthcare labels, Asset ID Labels,
Price Markdown labels and Ingredient Labels.
12. Is the CG2 chassis anti-microbial?
Yes. The CG2 chassis contains an antibacterial agent which is tested according to
JISZ2801: Antimicrobial products Standard.
13. Is there any variation in specifications for CG2 printers shipped to different
regions? What is the difference between EX1, EX2, EX4 and EX6 model types?
CG2 printers shipped to different regions (America, Europe and Asia-Pacific) are the
same except for the power cord and the safety approvals. The printers can be
differentiated as follows:
Model Type
Regions
Details
EX1
Americas
US Power Cord
EX2
Europe and Asia
2 pins EU Power Cord
Pacific
EX4
China
CCC Safety Approval
China Power Cord
EX6
Korea
MIC Safety Approval
Korea Power Cord
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
WARRANTY INFORMATION
Please contact your local SATO representative or authorized partner for product warranty
terms and condition.
SPARE PARTS INFORMATION
For complete spare parts lists and exploded view drawings, please contact your local SATO
representative or authorized partner.
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
PRINTER DEMO APPLICATIONS SAMPLES
Below are a few labels formats to print labels samples using the software demo application
provided.
Asset ID Label
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
Blood Sample Label
Ingredient Label
PATIENT
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
Patient ID Label
Price Markdown Label
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
Product ID label
Wristband (Adult)
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
Band (Neonatal)
Wristband (adult)
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
GLOSSARY OF TERMS
SATO All-In-One Tool: A SATO-developed printer control and management software
application. This tool allows users from their host PC, to configure and control printers
remotely.
SATO Keypad: an input device to enable users to enter data (a combination of numeric,
alphabetical and some symbols found on a keyboard)
Online Mode: Generally refers to the state when two or more devices are directly connected,
in this case the printer to a host PC where it is able to accept 2-way communication.
Standalone Printing: Printing without a PC. It usually requires a printer which can store label
designs and handle information added at time of print without using a computer. In the case of
the CG2, label designs are stored into the SATO keypad internal memory (or the SD card)
and variable data is inputted using the keypad.
CONFIDENTIAL. VERSION: S-CG2-01rA-11-06-09PG
© 2009 SATO Corporation. All rights reserved.
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