Sharp | UP-810F | Product specifications | Sharp UP-810F Product specifications

MODEL UP-800
DISCLAIMER
The best efforts were made to ensure that the information in this manual is complete and correct. Sharp
Electronics Corporation makes no warranty of any kind with regard to this material, including but not
limited to the implied warranties of marketability and fitness for a particular purpose. Information in this
manual is subject to change without notice. No part of this manual may be reproduced or transmitted in
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recording and retrieval systems, for any purpose other than for personal use, without the express
written permission of Sharp Electronics Corporation.
Sharp Electronics Corporation is not affiliated with suppliers mentioned in this document and has no
responsibility or liability in connection with those companies’ products and services.
The information contained in this document is furnished without assurance of peripheral/software
compatibility between Sharp POS products and the products of the suppliers listed. Sharp Electronics
Corporation shall not be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this manual.
Product specifications change without notification (both Sharp and other supplier products).
Sharp does not undertake to update materials. It is the dealer’s responsibility to keep current with all
technical issues associated with these products.
TRADEMARKS
Sharp and all related trademarks are trademarks or registered trademarks of Sharp Corporation and its
affiliated companies.
Microsoft, Windows, Windows 98SE, Windows 2000, Windows XP and Win32 are Trademarks of
Microsoft Corporation
Datacap, Datacap Systems, DataTran, DialTran, IPTran, TwinTran, NoLoad, AutoLoad and PSCS are
trademarks of Datacap Systems, Inc.
All other trademarks are the property of their respective holders.
SHARP UP-800 POS Procedure Guide
TABLE OF CONTENTS
1-System Presets……………………………………………………………………………………..……………………………6
Section 1: Overview……………………………………………………………..……...………………………….…7
SRV-Mode Program Main Menu………………………………………………………………..…………………………………………7
Entering SRV-Mode/Program Reset………………………………………………………….……………………….…………………8
Section 2: Prior to Beginning………………………………………………………………………………….…....9
Master & System Presets……………………………………...……………………..…………………………………………..….9-12
Section 3: System Preset Job No…………………………………………………………………………….…...13
System Presets 901-929……………………………………………………………..……………….…………………………….13-29
System Presets 980, 981,986,987, 988……………………………………………………..……………..…………………30-31
System Presets 803, 804, 930, 942, 944…………………………………………………..…………………………………32-33
2-Free Key Layout……………………………………….……………..……..………………………..………………...…….34
Section 1: Overview ………………………………………………………………………………………….…….35
Section 2: Free Key Layout Readings……………………………………………………………………….....36
Entering SRV-Mode; Free & Direct Key Program Readings………………………………………………….……………..37
Section 3: Free Key Layout Setup………………………………….……………………………………………37
Free Key Assignment...................................................................................................................37-41
Key Initial & PGM Mode Programming-Direct Key………………………………………………….……….…..………42-43
3-File Allocation…………………………………………………………………………………...…………..…..…44
Section 1: Overview ……………………………………………………………..………………………….………45
Section 2: Allocating Memory Files…………………………………………………………..………….....47-49
File Table Descriptions………………………………………………………………………………………….………..….…….49-67
Section 3: More on Memory Allocation……………………………………………………………………......68
Overview……………………………………………………………………………………………………………………………..……….68
Glossary of Terms………………………………………………………………………………………………………………….….69-71
4-Peripherals…………………………………………………………….....………………....………………………72
Section 1: Overview……………………………………………………………………….………………………...73
SRV-Mode Program Reset & Readings……………………………………………………………………………………..……….74
Section 2: Peripheral Device Overview…………………………………………………………………….75-77
Section 3: Printers…………………………………………………………..……………………………….....78-90
Section 4: Scanner (Barcode Reader)…………………………………………………………………....91-103
Section 5: Scale……………………………………………………………………………………………....104-108
Section 6: Coin Dispenser………………………………………………………………........................109-110
Section 7: MCR Unit UP-E13MR3……………………………………………………………….............111-113
5-Inline…………………………………………………………………..…….....……………....…….….........…115
Section 1: Overview……………………………………………………………………….…………….…..116-121
Section 2: Inline System Connection…………………………………………………………………….122-123
Section 3:Inline System Readings…………………………………………………………………........124-125
Section 4: Basic Inline System Setup……………………………………………………..……….…...126-130
Section 5: IRC Related Programming………………………………………………………….………..131-134
Section 6: Remote Printing and Printer Re-routing………………………………………………....135-141
Section 7: Inline Download Jobs…………………………………………………………………….......142-145
Section 8: Data Clear Jobs……………………………………………………………………..………...…......146
Section 9: System Backup Master…………………………………………………………………….....147-153
Section 10: Inline System Report List…………………………………………………………...........154-157
Section 11: Error Handlingr…………………………………………………………………………........158-162
Glossary of Terms……………………………………………………………………………..…………...……...163
6-Communications………………………………………………………………….....………………......……164
Section 1: Overview……………………………………………………………………….……………..….165-167
Section 2: Online via RS-232………………………………………………………….…………….....….168-170
Section 3: RS232 Communication Setup………………………………………….………….……..….171-175
Section 4:MWS Setup……………………………………………………………………….…….…………...….176
Section 5: MWS Connection using Inline System…………………………………………………….…….177
Section 6: MWS Communications Setup…………………………………….…………………..……………178
Glossary: RS232…………………………………………………………………………………………….…179-188
7-EFT & Gift Card………………………………………………………………….....………………......……..…189
Section 1: Overview……………………………………………………………………….……………..….190-191
Section 2: Programming Principles…………………………………………………...…….………..….192-195
Section 3: EFT Related Programming………………………………………………………………..….196-212
Section 4: DataTran™ Functions………………………………………………………….………….…..212-218
Section 5: Sales Operations……………………………………………………………….……..………..219-226
Section6: Correction Operations………………………………………………………………………….227-231
Section 7: Reports Operations…………………………………………………………………………….232-237
Glossary……………………………………………………………………….……………..………………....238-240
8-SD Card Utilities………………………………………………………………….....………………......………241
Section 1: Overview……………………………………………………………………….……………..….242-244
Page 5 of 246
Section – 1: SYSTEM PRESETS
-
Page 6 of 246
SYSTEM PRESETS
Section-1: Overview
SRV-mode programming consists of service programming jobs, which define the UP-800
system capabilities. The service program settings may be printed on the report and journal
printer or displayed on the operator display.
1. SRV-mode Program Main Menu:
SRV-mode Program Main Menu:
Main Menu
Description
1 READING
Print or view system preset, device configuration, free key, file, and SSP
settings.
2 SETTING
Program device configuration, system preset, Z counter, GT, mode
secret #, free key, file, supervisor, memory initial, SSP settings or
perform backup send and backup receive operations.
3 IRC SETTING
Program satellite, master, and backup master, standalone with IRC and
stand alone terminal settings or perform an IRC reset.
4 DOWN LOAD
In an IRC system, transfer SRV parameters (system presets) and free
key program settings from a master terminal to all or an individual
satellite terminal on the existing IRC network.
5 DIAGNOSTIC
Perform product&test, ram&rom&ssp, lock&key&switch, serial I/O,
display&printer, mcr&drawer, TCP/IP diagnostic testing. Please refer to
the Service Manual for requirements and possible results.
6 SD CARD MODE
Perform SD card Load/Save operations.
For more information on SRV Mode programming please see the UP-810F, UP-820N, UP820F Service Programming Manual. Documentation is available on www.sharp-pos.com.
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Page 7 of 246
SYSTEM PRESETS
2. Entering SRV-Mode/Program Reset
To enter SRV Mode programming or to perform a program reset, you must toggle the Reset
Switch to the on or forward position and then back to the original off position.
Procedure:
① Unscrew the plate covering the Reset Switch to gain access
② Set the Reset Switch to the “ON” or forward position
③ Set the Reset Switch to the “OFF” or original position.
④ Reattach the plate covering the Reset Switch.
The SRV-mode Main Menu will appear:
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Page 8 of 246
SYSTEM PRESETS
Section-2: Prior to Beginning
Executing a master reset will initialize the UP-800 POS terminal. The following types of
Program and Master Reset operations are available.
Type
Program Reset
Master Reset-1
Master-Reset-2
Master Reset-3
Description
Initializes the hardware and resident program without
clearing memory and totalizers
Initializes the hardware and clears the entire memory –
restoring factory initial values
Initializes the hardware and clears the entire memory –
restoring factory initial values and enabling free key layout
of the UP-800 “fixed keys”
Is the same as a Master Reset-2 and requires the entry of
a serial number – also prohibiting the reset of the GT
totalizers
1. Master Resets:
Follow one the below procedures when you wish to perform a Master Reset
Master Reset-1 Procedure:
① Set the reset switch to “OFF” position.
② While holding down the JOURNAL FEED key, set the reset switch to the “ON”
position.
③ At the PASSWORD screen, enter the secret key operation below.
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Page 9 of 246
SYSTEM PRESETS
The Master Reset Operation will begin and is finalized upon ‘’3’’ audible beeps.
The SRV-mode Main Menu will appear:
Master Reset-2 Procedure:
① Set the reset switch to “OFF” position.
② While holding down the JOURNAL FEED key, and the RECEIPT FEED key, turn the
reset switch to the “ON” position.
③ At the PASSWORD screen, enter the secret key operation above.
④ Enter the serial number.
⑤ Key position assignment.
⑥ Enter the keys on the key board [0]- [9], [00], [000] [.] [CL], [@/FOR], [SBTL],
[MODE] [UP], [DOWN], [LEFT], [RIGHT], [HOME], [CANCEL] [ENTER], [CA/AT].
⑦ Push the key on the keyboard to be assigned. With this, the function key of the key
number displayed is assigned to that key position.
⑧ When relocating the keyboard, the PGM 1/2 mode uses the standard key layout.
NOTE: After the execution of the MRS-2, only the RECEIPT FEED and JOURNAL
FEED keys remain effective on the key assignment. Any key can be assigned to
any key position on the main keyboard.
Master Reset-3 Procedure:
① Set the reset switch to “OFF” position.
② While holding down the JOURNAL FEED key, and the key located directly below it,
turn the reset switch to the “ON” position.
③ At the PASSWORD screen, enter the secret key operation above.
④ Enter the serial number.
⑤ Key position assignment.
⑥ Enter the keys on the key board [0]- [9], [00], [000] [.] [CL], [@/FOR], [SBTL],
[MODE] [UP], [DOWN], [LEFT], [RIGHT], [HOME], [CANCEL] [ENTER], [CA/AT].
⑦ Push the key on the keyboard to be assigned. With this, the function key of the key
number displayed is assigned to that key position.
⑧ When relocating the keyboard, the PGM 1/2 mode uses the standard key layout.
The Master Reset Operation will begin and is finalized upon ‘’3’’ audible beeps.
NOTE: After the execution of the MRS-3, only the RECEIPT FEED and JOURNAL
FEED keys remain effective on the key assignment. Any key can be assigned to any
key position
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Page 10 of 246
SYSTEM PRESETS
Keyboard Layouts:
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Page 11 of 246
SYSTEM PRESETS
2. System Preset:
When making entries for system presets, leading zeros are not required. Please note that
trailing zeros are required and that the order of entry is from the left-most digit (A) to the
right-most digit (D).
Reference:
1.
Sharp Electronics Corporation
2.
3.
Page 12 of 246
SYSTEM PRESETS
Section-3: System Preset Job No.
System Preset: 901
Bit
A
B
C
D
Description
Data
---
----Not Used
Tax System:
Auto Tax 1-5 & Manual Tax System / Canadian Tax (Type 1-10)
0/6/7
/ Canadian Tax (Type-11: VAT-on-VAT)
Enter the Desired Value ----^
---Not Used, Fixed at ‘0’
Tab Setting:
3/2/1/0
- Number of decimal places for display and print
Enter the Desired Value ----^
MRS
0
0
0
2
System Preset: 902
Bit
A
B
C
D
Description
Data
Inline operations are Enabled
Yes/No
1/0
Enter the Desired Value ----^
2. REF# and AP code
1. Gift reload command to
entry at Gift Sales In
--DataTran
Void
Compulsory
0
----AT&UM8
Not compulsory
2
Compulsory
4
----AT&UM20
Not compulsory
6
Enter the Desired Value ----^
1. Operator Display
2. Gift Card Sales
Format
command for DataTran
AT&UM4
0
GLU MODE
AT&UM5
1
AT&UM4
4
CHECK OUT MODE
AT&UM5
5
Enter the Desired Value ----^
---- Not Used – Do not change fixed at “0”
---
MRS
0
0
Flat
(0)
Raised
(4)
0
NOTE:
-902-A: is set automatically during the IRC Setting Terminal selection
-902-C=0 or 1: Will display open GLU upon sign-on, if using GLU or GLU recall to display
manually.
-902-C must be set to 4 or 5 for scale interface.
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Page 13 of 246
SYSTEM PRESETS
System Preset: 903
Bit
A
Description
IR (POS data copy) Baud Rate (bps):
38400/19200/9600/4800/2400
1. Symbol of scale entry
B
LB
KG
C
D
Data
6/5/4/3
/2
Enter the Desired Value ----^
2. Printing Gift Card No. at Gift
Activates and Reloads
No
0
Yes
1
No
2
Yes
3
Enter the Desired Value ----^
Tare Weight Entry is disallowed / Scale Weight System 2 decimal places –
2ID(3ID)+2DD
Tare Weight Entry is disallowed / Scale Weight System 3 decimal places
1ID(2ID)+3DD
Tare Weight Entry is allowed / Scale Weight System 2 decimal places
2ID(3ID)+2DD
Tare Weight Entry is allowed / Scale Weight System 3 decimal places
1ID(2ID)+3DD
Food Stamp System:
MRS
6
0
0
1
0
2
3
Enter the Desired Value ----^
Forgiveness
3
Tax is payable w/ Food Stamps
2
Tax is NOT payable w/ Food Stamps
1
No Food Stamps / Cash Benefit
0
Enter the Desired Value ----^
Raised
(3)
Flat
(0)
NOTE:
-903C = 0 for CAS Scale
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Page 14 of 246
SYSTEM PRESETS
System Preset: 904
Bit
A
B
C
D
Description
Data
2. Fraction treatment for
1. Date is printed
gasoline quantity calculation
Round Off
0
Yes
Round Up
1
Ignore
2
Round Off
4
No
Round Up
5
Ignore
6
Enter the Desired Value ----^
2. Decimal point position of
1. Consecutive No. is printed
gasoline quantity
0
0
1
1
Yes
2
2
3
3
0
4
1
5
No
2
6
3
7
Enter the Desired Value ----^
Gas Dept. Discount Fraction Calculation
Ignore/Round Up/Round Off 2/1/0
Enter the Desired Value ----^
Gas Dept. Unit Price Tab Position
3 decimal places/2 decimal places
2/0
Gas Dept. Function is Enabled
Yes/No
1/0
Enter the SUM of the Desired Values ----^
MRS
0
0
0
0
NOTE:
-904-A&B applies to Receipts, Guest Checks, and Kitchen Print chits
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Page 15 of 246
SYSTEM PRESETS
System Preset: 905
Bit
A
B
C
D
Description
Data
Tax4 Subtotal is printed on Trans. Reports
No/Yes
4/0
Gross Tax4 & Refund Tax4 Totals are printed on Trans. Reports
No/Yes
2/0
Net Tax4 Total is printed on Trans. Reports
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Tax is printed when the Taxable Subtotal = $0.00
Yes/No
4/0
Tax is printed when GST is VAT
No/Yes
2/0
Tax is printed when Tax = $0.00
No/Yes
1/0
Enter the SUM of the Desired Values ----^
GST Exempt is printed on Trans. Reports
No/Yes
4/0
Enter the Desired Value ----^
9/8/7/6
Canadian Tax System:
/5/4/3/
Type10/Type9/Type8/Type7/Type6/Type5/Type4/Type3/Type2/Type1
2/1/0
Enter the Desired Value ----^
MRS
0
0
0
5
NOTE:
-Trans. Report represents both X1/Z1 and X2/Z2
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Page 16 of 246
SYSTEM PRESETS
System Preset: 906
Bit
A
B
C
D
Description
Data
Dept. & PLU/UPC Codes are printed
Yes/No
4/0
PLU/UPC Stock System:
2/1/0
Entry is Inhibited/Error Message and Operation continues/Allowed
Enter the SUM of the Desired Values ----^
Bottle Return Function is Enabled
Yes/No
4/0
Hash/Gift Dept. is Enabled
Yes/No
2/0
Enter the SUM of the Desired Values ----^
1. Split pricing counting
2. Multiplication entry
Multiplication
0
Successive multiplication
1
Quantity
Split pricing
2
FFx (FF sequence + split pricing)
3
Multiplication
4
Successive multiplication
5
Package
Split pricing
6
FFx (FF sequence + split pricing)
7
Enter the Desired Value ----^
3. Fractional Qty
1. PLU/UPC Price
2. Presetting of the
System is
Look Up at
Consecutive No.
enabled (3
Refund Entry
decimal places)
No
0
Yes
Yes(3 decimal places)
1
No
No
2
No
Yes(3 decimal places)
3
No
4
Yes
Yes(3 decimal places)
5
Yes
No
6
No
Yes(3 decimal places)
7
Enter the Desired Value ----^
MRS
0
0
3
0
NOTE:
-To enable Scale entries 906-D must be set = 1, 3, 5 or 7
-To allow OPEN type PLU entries 906-C FF(Fast Food Sequence) must be disabled.
-FF(Fast Food Sequence) cannot be used for Coupon Like PLU.
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Page 17 of 246
SYSTEM PRESETS
System Preset: 907
Bit
Description
1. Entry of SCM(+)/(-) after
registration
A
---UPC code is printed on the Journal
UPC code is printed on the Receipt
X report before CCD
C
2. SCM input compulsory
Disable
Enable
CCD compulsory
D
MRS
---
Non-compulsory
Compulsory for an individual cashier
Compulsory for all cashiers
Non-compulsory
Compulsory for an individual cashier
Compulsory for all cashiers
Enter the Desired Value ----^
Disable
Enable
B
Data
0
1
2
4
5
6
--No/Yes
2/0
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Minus Dept. and PLU/UPC items are Enabled
--Disable
0
Enable
1
Disable
2
Enable
3
Enter the Desired Value ----^
--Non-compulsory
0
For individual servers
1
For all servers
2
Enter the Desired Value ----^
0
0
1
0
NOTE:
- To enable Coupon PLU items 907-C must be set = 1
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Page 18 of 246
SYSTEM PRESETS
System Preset: 908
Bit
GT printing on Z report
GT1 (NET)
Description
GT2 (+)
Print
Print
Skip
A
Print
Skip
Skip
GT printing on X report
GT1 (NET)
B
C
D
Data
GT3 (-)
Print
Skip
Print
Skip
Print
Skip
Print
Skip
Enter the Desired Value ----^
0
1
2
3
4
5
6
7
--GT3 (-)
Skip
0
Skip
Print
1
Skip
Skip
2
Print
Print
3
Skip
4
Skip
Print
5
Print
Skip
6
Print
Print
7
Enter the Desired Value ----^
VOID-mode operations affect the Hourly Report
Yes/No
4/0
-----Consecutive No. is Reset upon a Trans.-Z Report
Yes/No
1/0
Enter the SUM of the Desired Values ----^
X/Z Report Printing:
Journal only/Receipt & Journal
4/0
-----Trans.-Z1 Report resets the GT
Yes/No
1/0
Enter the SUM of the Desired Values ----^
MRS
0
GT2 (+)
0
0
0
NOTE:
- 908-D: The X/Z Report printing option does not apply to Individual Server Report TransZ1 GT reset option is not allowed if a Master Reset 3 was executed.
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Page 19 of 246
SYSTEM PRESETS
System Preset: 909
Bit
A
B
C
D
Description
Data
Training GT is printed on the Trans.-X Report
Yes/No
2/0
Training GT is printed on the Trans.-Z Report
No/Yes
1/0
Enter the SUM of the Desired Values ----^
PLU/UPC Item Data is printed on the Z Report
No/Yes
4/0
Enter the Desired Value ----^
VOID-mode & MGR VOID is printed on the Trans.-Z2 Report
No/Yes
4/0
VOID-mode & MGR VOID is printed on the Trans.-Z1 Report
No/Yes
2/0
Enter the SUM of the Desired Values ----^
---- Not used. Fixed at ‘0’
---
MRS
2
0
0
0
NOTE:
-909-B: No Sales Data is printed for the PLU-Z Report when = 4
System Preset: 910
Bit
A
Description
The Cash Drawer opens at Server Sign-On
Data
Yes/No
2/0
Enter the Desired Value ----^
--Auto Sign-Off/Stay-Down
2/0
Enter the Desired Value ----^
4
MRS
B
C
----Not used. Fixed at ‘0’
Server/Cashier Sign-on System
D
(Fixed): Server/Cashier system is code entry
Data
Ignored/Round-Up/Round-Off 2/1/0
Enter the Desired Value ----^
UPC (EAN) Check Digit System Checking is Enabled
Yes/No
4/0
Enter the Desired Value ----^
---- Not used. Fixed at ‘0’
--Receipt/Journal/(Bill)Slip Header
Format-3/Format-2/Format-1 4/2/0
Format:
Enter the Desired Value ----^
MRS
0
0
2
4
System Preset: 911
Bit
A
B
C
D
Description
Fractional Qty System:
0
0
0
0
NOTE:
- 911-A: Must be set for rounding for Scale operations = 0
- 911-B: You cannot modify this setting once UPC codes have been preset in the system
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Page 20 of 246
SYSTEM PRESETS
System Preset: 912
Bit
A
B
C
D
Description
Data
YYMMDD/DDMMYY/MMDDYY 2/1/0
Enter the Desired Value ----^
Time Clock System
24-Hour System/12-Hour System
1/0
Enter the Desired Value ----^
Receipt After-Transaction Format
Detailed/Totals only
4/0
Copy Receipt Function is Enabled
Yes/No
2/0
Receipt Footer Print Control
By Media Preset/All Receipts
1/0
Enter the SUM of the Desired Values ----^
3-Line Header – No Stamp
0
Graphic Logo Stamp only
1
Logo Message Control:
Graphic Logo Stamp & 3-Line Footer
2
6-Line Header – No Stamp
3
3-Line Header – No Stamp/3-Line Footer
5
Enter the Desired Value ----^
Date Print Format
MRS
0
0
6
1
System Preset: 913
Bit
A
B
C
D
Description
Data
Content of total VP amount
--Total Amount
0
Tendered Amount
1
Enter the Desired Value ----^
Subtotal is printed when the [SBTL] key is depressed
Yes/No
4/0
Merch. Subtotal is printed when the [MDSE] key is depressed
Yes/No
2/0
Escaping Compulsory VP/slip print is Enabled
Yes/No
1/0
Enter the SUM of the Desired Values ----^
-----Error-Tone System
Until [CL] is depressed/2 seconds
2/0
Keyboard Buffering is Enabled
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Compulsory Drawer Closed prior to operation is enabled
Yes/No
4/0
Error System
“Misoperation”/One-Shot Error only
2/0
Key Touch-Tone is enabled
No/Yes
1/0
Enter the SUM of the Desired Values ----^
NOTE:
- 913-B: The sequence for escaping “Compulsory” Bill print operations:
or Æ[.]Æ[SLIP]
Sharp Electronics Corporation
MRS
1
1
0
4
Æ [.] Æ [BILL]
Page 21 of 246
SYSTEM PRESETS
System Preset: 914
Bit
A
B
C
D
Description
Data
Receipts are printed upon [NO SALE] operations
No/Yes
4/0
The [NO SALE] function is combined with the [CASH] key
Yes/No
2/0
Tax Delete function is Enabled
Yes/No
1/0
Enter the SUM of the Desired Values ----^
The [NO SALE] function is allowed after a Non-Add No. entry
Yes/No
1/0
Enter the Desired Value ----^
VOID-mode is Enabled
No/Yes
2/0
Non-Add # Entry is Compulsory at the beginning of each Trans.
Yes/No
1/0
Enter the SUM of the Desired Values ----^
Manual Tax entry is Enabled
No/Yes
4/0
Check-Cashing function is Enabled
Yes/No
2/0
Non-Add # Entry is Enabled
No/Yes
1/0
Enter the SUM of the Desired Values ----^
MRS
1
1
0
0
System Preset: 915
Bit
Description
A
------Dollar Amount Symbol
B
------[PO] System
1. Number of ST(-) or ST(%)
entries within one transaction
C
Any number of times
Once
D
---- Not Used. Fixed at ‘0’
Sharp Electronics Corporation
Data
----(Space), (*) Asterisk, ($) Dollar Symbol 0/1/2
Enter the Desired Value ----^
----Cash only/Mixed-Tender
1/0
Enter the Desired Value ----^
2. RA system
MRS
0
0
---
Mixed entry
4
Cash only entry
5
Mixed entry
6
Cash only entry
7
Enter the Desired Value ----^
---
4
0
Page 22 of 246
SYSTEM PRESETS
System Preset: 916
Bit
A
B
C
D
Description
Data
----------Print when the No. Text Characters overlap the Amount
2-Line/Truncate
1/0
Enter the Desired Value ----^
Charge Media Finalization when the Amount = $0.00
Yes/No
4/0
-----Food Stamp SBTL is Compulsory before FS-Tender
Yes/No
1/0
Enter the SUM of the Desired Values ----^
Allow the MDSE SBTL to go Negative
No/Yes
4/0
[SBTL] Entry is Compulsory before Tendering Finalization
Yes/No
2/0
[SBTL] Entry is Compulsory before Direct Finalization
Yes/No
1/0
Enter the SUM of the Desired Values ----^
Coupon PLU Totalizer prints on the Trans.-(X/Z) Reports
No/Yes
4/0
NET Sales SBTL (NET1) is printed on the Trans.-(X/Z) Reports
No/Yes
2/0
Check change Totalizer is printed on the Trans.-(X/Z) Reports
No/Yes
1/0
Enter the SUM of the Desired Values ----^
MRS
1
4
0
0
NOTE:
-916-C: Allow the sales transaction to go negative
System Preset: 917
Bit
A
B
C
D
Description
Data
Tax1 Subtotal is printed on Trans. Reports
No/Yes
4/0
Gross Tax1 & Refund Tax1 Totals are printed on Trans. Reports
No/Yes
2/0
Net Tax1 Total is printed on Trans. Reports
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Tax2 Subtotal is printed on Trans. Reports
No/Yes
4/0
Gross Tax2 & Refund Tax2 Totals are printed on Trans. Reports
No/Yes
2/0
Net Tax2 Total is printed on Trans. Reports
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Tax3 Subtotal is printed on Trans. Reports
No/Yes
4/0
Gross Tax3 & Refund Tax3 Totals are printed on Trans. Reports
No/Yes
2/0
Net Tax1 Total is printed on Trans. Reports
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Total Tax is printed on the Trans.-(X/Z) Reports
No/Yes
4/0
Gross & Ref. Manual Tax Totals are printed on Trans. Reports
No/Yes
2/0
Net Manual Tax Totalizer is printed on Trans.-(X/Z) Reports
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Sharp Electronics Corporation
MRS
0
0
0
0
Page 23 of 246
SYSTEM PRESETS
System Preset: 918
Bit
A
B
C
D
Description
Data
Assoc. PLU Text of Combo Meals is printed
No/Yes
4/0
Direct-Tender for 2nd or subsequent tender is allowed
Yes/No
2/0
Combo Meal Kitchen Printer printing is by
Combo Meal’s KP/by PLU’s KP
1/0
Enter the SUM of the Desired Values ----^
-----PLU is printed in RED when the unit price is $0.00
Yes/No
2/0
Fractional entries allowed for non-Scalable Dept. & PLU items
No/Yes
1/0
Enter the SUM of the Desired Values ----^
-----Kitchen Printer output Groups Like Items
No/Yes
2/0
Kitchen Printer output prints Dept. & PLU Text in Double-Sized
Yes/No
1/0
Enter the SUM of the Desired Values ----^
Tip Paid function includes Cash Tips
No/Yes
4/0
Tip Totals are Reset upon executing a Server Z1 Report
Yes/No
2/0
Tip Totalizer is printed on the Server Report
Yes/No
1/0
Enter the SUM of the Desired Values ----^
MRS
2
2
3
3
NOTE:
- 918-C: Does not apply to items that are entered as part of a Condiment entry
System Preset: 919
Bit
A
B
C
D
Description
Data
Guest Check System
GLU (detail)/PBLU (totals)
4/2
-----GLU/PBLU Entry is Compulsory for Reorder Entries
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Checking of Server# for Guest Check Entries when re-ordering
No/Yes
4/0
-----Guest Check Number-System Entry
Manual/Auto-Generate
1/0
Enter the SUM of the Desired Values ----^
-----[GLU/PBLU] Entry is Compulsory
Yes/No
2/0
Amount Prints when PLU Unit Price is $0.00 (recei[pt/bill)
Yes/No
1/0
Enter the SUM of the Desired Values ----^
Normal SBTL is printed in addition to the Conversion SBTL
No/Yes
4/0
-----Foreign Currency Format
Omit Decimal Digits/Not
1/0
Enter the SUM of the Desired Values ----^
MRS
5
1
0
0
NOTE:
- 919-B: Requires that the Auto GLU Gen (File 40) is allocated.
- 919-C: Text will always print even if Amount prints when PLU Unit Price is $0.00.
Sharp Electronics Corporation
Page 24 of 246
SYSTEM PRESETS
System Preset: 920
Bit
A
B
C
D
Description
-----Back-Up Master Function is Enabled
Data
----Yes/No
3/2
Enter the Desired Value ----^
Back-Up Master can perform System Reports & Download Jobs
No/Yes
0/4
----------Enter the Desired Value ----^
Inline Download Jobs are Broadcasted (vs. sending individual)
No/Yes
4/0
-----PGM2-Mode Programming is allowed at the Satellite Terminal
Yes/No
1/0
Enter the SUM of the Desired Values ----^
Back-up Master
3
Master
2
The POS Terminal Type
Satellite
1
Standalone
0
Enter the Desired Value ----^
MRS
2
0
4
0
NOTE:
- 920-D: This is setting is determined in the IRC Setting / Terminal Setting
Programming in the SRV Mode.
System Preset: 921
Bit
A
B
C
D
Description
Data
4/0
----Enter the Desired Value ----^
GLU System Control
Each Terminal/Centralized (Master)
4/0
----------Enter the Desired Value ----^
----------Bill Printing Method:
Item Data Is Retained/Item Data is Cleared
1/0
Enter the Desired Value ----^
Individual Server Report executes the Tip Paid function
No/Yes
0/4
----------Enter the Desired Value ----^
Convert UPC-E codes to UPC-A
-------
MRS
Yes/No
0
0
0
0
NOTE:
- 921-A: Do not modify this setting once UPC codes have been preset
- 921-C For roll/soft check printers only.
Sharp Electronics Corporation
Page 25 of 246
SYSTEM PRESETS
System Preset: 922
Bit
A
---- Not used. Fixed at ‘0’
Description
B
$1 Coin Dispenser Handling is Enabled
C
D
---- Not used. Fixed at ‘0’
---- Not used. Fixed at ‘0’
Data
--Yes/No
MRS
0
0/1
0
Enter the Desired Value ----^
-----
0
0
System Preset: 923
Bit
A
B
Description
Data
The No. of Records which are requested for the T-Log Polling Function
(x 100)
example: if AB = 15; then the Satellite will request for T-Log polling when the
no. of records reaches 1500 (15 x 100)
0 - 99
MRS
00
* see Note below when referring to a Master or Standalone terminal
C
------T-Log Function is Enabled
D
------T-Log Polling Cycle (seconds)
NOTE:
- 923-A+B:
Enter the Desired Value ----^
----Yes/No
1/0
Enter the Desired Value ----^
----0-9
Enter the Desired Value ----^
1
0
Satellite Terminals
• (AB setting) x (100) = No. Records stored before the Satellite makes its
request to the Master to poll the T-Log data
Master Terminals
• AB = 00: T-Log Data sending to the MWS PC is disabled
• AB = 01 – 99:
(AB setting) x (100) = No. Records stored before the
Master makes its request to the MWS PC to poll T-Log data
- 923-D: This setting is the wait-cycle (in seconds) for the Master when making the next
T-Log polling request
Sharp Electronics Corporation
Page 26 of 246
SYSTEM PRESETS
System Preset: 924
Bit
A
B
C
D
Description
Data
(Fixed at 1)
1
(Fixed at 4)
4
(Fixed)
2
(Fixed)
1
Inline System Control upon Individual
Lock After Ind. Daily Net Z2 Report
2/0
Z2 Resetting Reports
Lock after Ind. Trans. Z2 Report
1/0
Enter the SUM of the Desired Values ----^
MRS
1
4
3
3
System Preset: 925
Bit
A
B
Description
---- Not used. Fixed at ‘0’
Various Individual report jobs are allowed
C
Print format for Consol. Reports:
D
Data
--Yes/No
3/0
Enter the Desired Value ----^
Individual only
2
Consolidated only
1
Individual & Consolidated
0
Enter the Desired Value ----^
-----Allow resetting reports while Server remains signed-on
Yes/No
2/0
Allow resetting reports while the store is open
Yes/No
1/0
Enter the SUM of the Desired Values ----^
MRS
0
3
0
3
NOTE:
925-B: When selecting No = “0”, only the Master will be able to reset the reports
System Preset: 926
Bit
A
B
C
D
Description
Data
-----Direct Voids and the Voided item is printed on the KP
No/Yes
2/0
Past Voids and the Voided item is printed on the KP
No/Yes
1/0
Enter the SUM of the Desired Values ----^
Refunded Data is sent to the KP
No/Yes
2/0
Enter the Desired Value ----^
Open/Close Store operation is Enabled for Standalone w/ Online
Yes/No
4/0
Send AT Command String when Open Store is Executed
Yes/No
2/0
Send AT Command String when Close Store is Executed
Yes/No
1/0
Enter the SUM of the Desired Values ----^
Online Channel is Reversed in Close Store state
Yes/No
4/0
Enter the Desired Value ----^
Sharp Electronics Corporation
MRS
0
0
0
0
Page 27 of 246
SYSTEM PRESETS
System Preset: 927 (Not Used)
Bit
A
B
C
D
Description
Data
---------
MRS
0
0
0
0
Data
Yes/No
1/0
Enter the Desired Value ----^
-----VP Message printing on Slip is Enabled for Check & Charge
Yes/No
2/0
Header is Printed on Slip when Reorder entries are printed
No/Yes
1/0
Enter the SUM of the Desired Values ----^
PLU is printed on the [BILL] when the unit price = $0.00
No/Yes
4/0
Combo Meal Individual PLU Item Text is printed on the [BILL]
No/Yes
2/0
Enter the SUM of the Desired Values ----^
1. Printing of PB/Service on bill
2. Compulsory Bill Print System:
at re-order
According to each media’s preset
0
Yes
Compulsory for every entry
1
Compulsory for PB
2
According to each media’s preset
4
No
Compulsory for every entry
5
Compulsory for PB
6
Enter the Desired Value ----^
MRS
---- Not used.
---- Not used.
---- Not used.
---- Not used.
Fixed at ‘0’
Fixed at ‘0’
Fixed at ‘0’
Fixed at ‘0’
System Preset: 928
Bit
A
B
C
D
Description
SLIP Logo Text is Printed
Sharp Electronics Corporation
0
0
6
0
Page 28 of 246
SYSTEM PRESETS
System Preset: 929
Bit
A
B
C
D
Description
Data
Detailed/Summary
1/0
Enter the Desired Value ----^
Server & Trans.-Z Resetting is allowed when Open GLUs exist
Yes/No
1/0
Enter the Desired Value ----^
2. Registration when the closed file
--1. Mark Down and entry system
is full
Inhibited
0
Normal markdown/Normal entry
Continue
1
Inhibited
2
Cursor markdown/Normal entry
Continue
3
Inhibited
6
Cursor markdown/BOGO entry
Continue
7
Enter the Desired Value ----^
1. Selection method of seal
2. Taxable status of PLU/UPC which is
character of TAX contents in
set to ‘Non-Taxable’
BILL
According to the associated
0
The total of the tax amount is printed department
Non-Taxable
2
According to the associated
4
Tax Print Method and PLU/UPC Tax
department
Status Setting
Non-Taxable
6
Enter the Desired Value ----^
MRS
KP Print format for Media Keys
Sharp Electronics Corporation
0
0
0
Page 29 of 246
SYSTEM PRESETS
System Preset: 980
Bit
A
B
C
D
Description
Data
---- Not used. Fixed at ‘0’
--HASH/Gift department entries affect hourly sales totals
Yes/No
1/0
Enter the Desired Value ----^
---- Not used. Fixed at ‘0’
------ Not used. Fixed at ‘0’
---
MRS
0
0
0
0
System Preset: 981 (RESERVED)
Bit
A
B
C
D
---- Not used.
---- Not used.
---- Not used.
---- Not used.
Description
Data
---------
MRS
0
0
0
0
Description
Data
SECL CAT/DATA TRAN
0/2
Enter the Desired Value ----^
--Enable/Disable(MGR Only)
0/4
Enter the Desired Value ----^
MRS
Fixed at ‘0’
Fixed at ‘0’
Fixed at ‘0’
Fixed at ‘0’
System Preset: 986
Bit
A
CAT2
B
C
---- Not used. Fixed at ‘0’
Sub-total void in customer entry
D
PLU/UPC printing on receipt when
it’s zero
Yes/No
0/1
2
0
0
0
Enter the Desired Value ----^
System Preset: 987
Bit
A
B
C
D
Description
---- Not Used – Fixed at ‘0’
Age limit function can be overridden
in MGR Mode
---- Not Used – Fixed at ‘0’
---- Not Used – Fixed at ‘0’
Sharp Electronics Corporation
Data
--Disable/Enable
0/2
Enter the Desired Value ----^
-----
MRS
0
0
0
0
Page 30 of 246
SYSTEM PRESETS
System Preset: 988
Bit
A
B
C
D
Description
Data
1. Customer Code entries finalized
2. Payment by charge1 over
--by
customer charge amount
Enable
0
Charge1 only
Disable
1
Enable
2
Any payment type
Disable
3
Enter the Desired Value ----^
Control characters for EJ data saved
No spaces/spaces
0/2
to the SD card.
Enter the Desired Value ----^
---- Not Used – Fixed at ‘0’
------ Not Used – Fixed at ‘0’
---
MRS
0
0
0
0
NOTE:
988-B: Control characters (From code:0x00 to 0x1F, 0xFF); Space character = (0x20)
System Preset: 801 (Not Used)
Bit
A
B
C
D
Description
---- Not used.
---- Not used.
---- Not used.
---- Not used.
Fixed at ‘0’
Fixed at ‘0’
Fixed at ‘0’
Fixed at ‘0’
Data
---------
MRS
0
0
0
0
System Preset: 802
Bit
A
B
Description
---- Not Used. Fixed at ‘0’
---- Not Used. Fixed at ‘0’
C
---- Price level of auto combo item
D
---- Not Used. Fixed at ‘0’
Data
----0/1/2/3
1/2/3/4/5/6
/4/5
Enter the Desired Value ----^
---
MRS
0
0
Data
No/Yes
0/1
Enter the Desired Value ----^
-------
MRS
0
0
System Preset: 803
Bit
A
Over ring entry prompt at CCD
Description
B
C
D
---- Not Used. Fixed at ‘0’
---- Not Used. Fixed at ‘0’
---- Not Used. Fixed at ‘0’
Sharp Electronics Corporation
0
0
0
0
Page 31 of 246
SYSTEM PRESETS
System Preset: 804
Bit
A
B
Description
---- Not Used. Fixed at ‘0’
------- Not Used. Fixed at ‘0’
1. Taxable
SUBTOTAL5
(X/Z)
2. Gross
TAX5,Refund
TAX5 total (X/Z)
Printed
C
Printed
Not Printed
Printed
Not Printed
Not Printed
D
---- Not Used. Fixed at ‘0’
Data
------3. Net TAX5 total
(X/Z)
MRS
0
0
---
Printed
0
Not Printed
1
Printed
2
Not Printed
3
Printed
4
Not Printed
5
Printed
6
Not Printed
7
Enter the Desired Value ----^
---
0
0
Z Report Counter - 930
Counter
Transaction Z1
Consol. Trans. Z1
Server Z1/Z2
Hourly Z1
PLU/UPC Z1/Z2
GLU Z1
Transaction Z2
Consol. Trans Z2
Daily Net Z2
Department Z1
Department Z2
EJ Z1
Description
Transaction Z1 Report Counter
System Transaction Z1 Report Counter
Server Z1/ Z2 Report Counter
Hourly Z1 Report Counter
PLU/UPC Z1/Z2 Report Counter
GLU/PBLU Z1 Report Counter
Transaction Z2 Report Counter
System Transaction Z2 Report Counter
Daily Net Sales Z2 Report Counter
Department Z1 Report Counter
Department Z2 Report Counter
EJ Z1 Report Counter
No. Digits
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
MRS
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
No. Digits
(13 digits)
(13 digits)
(13 digits)
MRS
0000000000000
0000000000000
0000000000000
GT Report Counter - 942
Counter
Positive GT
Negative GT
Training GT
Description
GT2 (Positive): 13 digits
GT3 (Negative): 13 digits
Training GT: 13 digits
Sharp Electronics Corporation
Page 32 of 246
SYSTEM PRESETS
Mode Secret Code - 944
Counter
OP X/Z Mode
X1 Mode
Z1 Mode
X2 Mode
Z2 Mode
PGM1 Mode
PGM2 Mode
SD Card Mode
Description
OP X/Z Mode Secret Code
X1 Mode Secret Code
Z1 Mode Secret Code
X2 Mode Secret Code
Z2 Mode Secret Code
PGM1 Mode Secret Code
PGM2 Mode Secret Code
SD Card Mode Secret Code
Sharp Electronics Corporation
No. Digits
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
(4 digits)
MRS
0000
0000
0000
0000
0000
0000
0000
0000
Page 33 of 246
Section – 2: FREE KEY LAYOUT
Page 34 of 246
FREE KEY LAYOUT
Section-1: Overview
Free Key programming allows you to place function keys other than department, PLU and
combo table keys directly onto a key position. The Free Key programming is used to
design the POS keyboard based on the end user’s requirements.
Direct Key programming allows you to link a PLU, DEPT, or Combo Table to a key position
on the keyboard for direct registration based on the end user’s requirements.
The UP820N keyboard default (MRS) is raised type popular (common) to Retail
environments. The UP810F/820F keyboard default (MRS) is flat type offering protection
against spills and wet hands common in Quick Service and Table Service establishments.
UP820N Master Reset Keyboard
UP810F/820F Master Reset Keyboard
Sharp Electronics Corporation
Page 35 of 246
FREE KEY LAYOUT
Section-2: Free Key Layout Readings
1. Entering SRV-Mode
To enter SRV Mode programming or to perform a program reset, you must toggle the Reset
Switch to the on or forward position and then back to the original off position.
Procedure:
① Unscrew the plate covering the Reset Switch to gain access
② Set the Reset Switch to the “ON” or forward position
③ Set the Reset Switch to the “OFF” or original position.
④ Reattach the plate covering the Reset Switch.
The SRV-mode Main Menu will appear:
CAUTION:
SRV Mode may be entered even though the Standby Switch is not set to the “ON” position.
Once SRV Mode is exited, no operation is possible unless the Standby Switch is in the
“ON” position.
Sharp Electronics Corporation
Page 36 of 246
FREE KEY LAYOUT
2. Free Key and Direct Key Program Readings:
In SRV–mode, it is possible to print the Free Key assignment:
SRV-mode Free Key Reading:
①
②
③
④
Enter SRV-mode
Select [1 READING]
Select [3 FREE KEY LAYOUT]
Select [1 HOME MENU DISPLAY] to print the key assignment for the touch screen, or
select [2 KEYBOARD LAYOUT] to print the key assignment for the keyboard.
⑤ Select [1 DISPLAY] to view the report’s contents on the touch screen, or select [2
REPORT PRINTER] to print the report
PGM2-mode Direct Key Reading:
Enter the PGM2-Mode by pressing [MODE] Æ [6 PGM2 MODE]
① Select [1 READING]
② Select [31 DIRECT KEY]
③ Select [1 DISPLAY] to view the report’s contents on the touch screen, or select [2
REPORT PRINTER] to print the report
Section-3: Free Key Layout Setup
There are 402 function numbers available for assignment to a physical key position. These
function numbers may be assigned to multiple key positions.
Typically, a function must exist on the keyboard in order to update and report the
associated total(s) in memory with sales amounts.
A function must exist on the keyboard before any associated PGM mode programming can
be performed.
1. Free Key Assignment
Free Key programming allows you to place function keys other than department, PLU and
combo table keys directly onto a key position.
Procedure for keyboard:
① Enter SRV Mode
② Select [2 SETTING]
③ Select [06 FREE KEY]
④ Select [2 KEYBOARD LAYOUT]
⑤ Select [01 <028 ALL FUNC.KEY>]
⑥ Highlight the function in the touch screen list, and touch the desired key on the keyboard
to place.
Sharp Electronics Corporation
Page 37 of 246
FREE KEY LAYOUT
Procedure for touch screen:
① Enter SRV Mode
② Select [2 SETTING]
③ Select [06 FREE KEY]
④ Select [1 HOME MENU DISPLAY]
⑤ Select [1 SETTING]
⑥ Select touch screen key position
⑦ Select [01 <028 ALL FUNC.KEY>]
⑧ Choose the desired function and press [ENTER]
A maximum of 15 free keys may be assigned to the touch screen.
Free Key Function List
Function
No.
999
1-12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
Function
INHIBIT
0 KEY-000KEY
. KEY
CL
X/QTY
SUB TOTAL
MODE
UP
DOWN
LEFT
RIGHT
HOME
CANCEL
ENTER
TOTAL (CA/AT)
P UP
P DOWN
BKSPC
DEL
MDS ST
TRY ST
GAS ST
#/TM
NS
SCALE
PLU
FS/CBN SHIFT
VALIDATION PRINT
BILL
RCPT
G.C. Copy
CHARGE TIP
CASH TIP
TIP PAID
VOID
I. VOID
Sharp Electronics Corporation
Description
Removes previously assigned function
Numeric Keys
Decimal Point Key
Clear Entry
Multiplier Key
Displays Transaction Total with Tax
Opens the mode menu in the touch screen display
Move the Cursor Up
Move the Cursor Down
Move the Cursor Left
Move the Cursor Right
Displays the REG mode Home screen
Cancel Programming or an Entry or Page Back
To Save an Entry or Page Forward
Cash Media Totalizer, Finalized Programmed Data
Page Up to the Next Screen or Menu
Page Down to the Next Screen or Menu
Back Space use when programming or editing
Deletes a highlighted item or text on the screen
Displays Transaction Total without Tax
Displays and Print s a Tray Subtotal per Order
Gasoline sales subtotal key
Use to Enter Non Add Numbers
No Sale Key
Displays Weight from the Scale
Price Look Up Key
Used to shift Food Stamp/Cash benefit status
Validation Print Key
Use to print the bill /guest check on a soft/hard check print
Use to issue a copy receipt
Use to issue a guest check copy receipt
Use to add a charge tip to a guest check
Use to add a cash tip to a guest check
Use to pay out tip amounts to the servers
Use to Void an Item Immediately and Void Mode
Use to perform an indirect void
Page 38 of 246
FREE KEY LAYOUT
47
48
49
50
51
52
53
ST VD
RFND
RETURN
TAX
COVER COUNT
GLU/PBLU
N.C. (New Check)
Sharp Electronics Corporation
Use to CANCEL or Void an Entire Transaction
Use to Refund an Amount or Item
Use to Return an Amount or Item
Use to Enter the Tax Amount Manually
Use to Enter the Number of Customers
Use to recall an Open Guest Look Up Order
Use to Open / Start a new Guest Look Up Order
Page 39 of 246
FREE KEY LAYOUT
Function
No.
Function
Description
SERVICE
Service Key – used for guest look up (GLU/PBLU) orders. Does not calculate or
print tax on the guest check and/or receipt. Stores the sales taxable subtotal and
other data as they are in the GLU file. Also sends orders to the remote printers
55
FINAL
56
57
58
59
60
61
62
63
64
65
66
67
DEPO
DEP. RF
B.T. (Bill Transfer)
FS TENDER KEY
FS TEND by EBT
Cash Benefit by EBT
FS/Cash benefit subtotal
SRV#
RP SND
GRATUITY
OPN TARE
BALANCE KEY
68
69
70
71
72
73
74
75
76
77
REPEAT
AMOUNT KEY
DEPT #
INQ
PRICE CHANGE
CUSTOMER
BIRTHDAY
TRANS OUT
TRANS IN
SEAT #
78
I. PAY
Final Key – used for guest look up orders. Calculates and prints the order
with tax on the check and/or receipt. Also Sends Order to the remote
printers
Use to Deposit a Media Amount on a Guest Check
Use to Refund the Media Deposit Amount
Use to Transfer a Bill (Guest Check) to another
Food Stamp Tender Key
Food Stamp Tender Key (electronic payment)
Cash benefit tender key (electronic payment)
Used to display the food stamp/cash benefit subtotal
Server (Cashier) Sign On Key
Use to Send an item to the RP before Service of Final
Use to add gratuity as it’s programmed, to the subtotal
Use to Enter an Open Tare Amount
Used with the customer management function to look up the customer’s
account balance
Use to re-register a previously ordered item
Use to input an amount when required
Use to register a dept #
Use to inquire a price
Use to Change price
Use to enter Customer Account # for the customer management feature
Age Verification
Use to Transfer Out a Guest Check From a Server
Use to Transfer In a Guest Check to a Server from Another Server
Use to Enter the Number of Persons on a GC
Required I. Pay Buffer Created in Memory
Allow to Pay Out Individual Check Before Finalization
Required Individual Pay Buffer Created in Memory
79
RF.SAL
80
81
82
83
84
85
86
87
88
89
90
91
92
93-97
98
Function
RCPT ON/OFF
B.S. (Bill Separate)
WASTE
C NEXT
NEXT $
EDIT TIP
REPEAT
GLU RECALL
UPSIZE
GC BAL
MGR#
HOLD/RECALL
LEVEL #
L1-L5
PRICE SFT #
Function
54
Sharp Electronics Corporation
Use for Dept and PLU/UPC entries only. Press at the beginning of
the transaction to put the POS in REFUND SALES mode. Cannot
finalize with a check payment.
Use to Turn ON/OFF a Receipt Printer
Use to Split a Guest Check in a Fine Dining Operation
Use to Report Wasted Products
Skip the Next Condiment Table Programmed
Use to Tender the Next Dollar Cash Amount
Use to Edit Charge Tip Amount on a Guest Check
Use to Repeat a Previous Item Ordered
Recall Checks
Up-charge key
Performs a gift card balance inquiry
Used to enter a manager number
Used to temporarily store a single transaction
Shifts Menu Levels
Menu Level Keys
Shifts Price Levels
Description
Page 40 of 246
FREE KEY LAYOUT
No.
99-104
105
106
107
108
109
110
111
112
113
114
115
116-124
125-133
134-232
233-236
237-245
246-254
255-258
259
260
261
262
263-271
272
273
274
275-279
P1 – P6
TAX1SF
TAX2SF
TAX3SF
TAX4SF
TAX5SF
GD1SFT
GD2SFT
GD3SFT
GDSC %1
GDSC %2
GDSC %3
%1– %9
(--) 1 – (–) 9
AUTO – AUTO 99
CA2-CA5
CHK – CHK9
CH1 – CH 9
CONV1 – CONV4
RA
RA2
PO
PO2
CA/CHK_1 – CA/CHK_9
EAT IN 1
EAT IN 2
EAT IN 3
MESSAGE 1-5
280
281-330
331-334
MAIL MESSAGE
PLU MENU 1-50 KEY
Macro Function 1-4 KEY
335-344
CAPTURE 1-10 KEY
345-374
375-402
FUNCTION MENU 1-30 KEY
GASOLINE SALES SBTL 1-28
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Price Level Keys
Tax Shift 1
Tax Shift 2
Tax Shift 3
Tax Shift 4
Tax Shift 5
Group Discount 1 Shift Key
Group Discount 2 Shift Key
Group Discount 3 Shift Key
Group discount 1% key
Group discount 2% key
Group discount 3% key
Use as % Mark Up or Mark Up Down Keys
Use as Dollar Discount Keys
Programmable Auto Keys (25 Keystrokes Max)
Cash 2-5 Media Totalizer
Check 1-5 Media Totalizer
Charge 1-9 Media Totalizer
Currency Conversion 1-4 Keys
Receive on Account Key
Receive on Account Key 2
Paid Out Key
Paid Out Key 2
Check cashing keys
Use as a Totalizer for Take Out or Dine In Orders
Use as a Totalizer for Take Out or Dine In Orders
Use as a Totalizer for Take Out or Dine In Orders
Prints doubled sized characters together with items on the remote printer
or chit receipt.
Used to retrieve mail messages
Pop Up Menu Selection Window (Max 50 Items Per)
Use to run a series of instructions with a single key stroke. 15 Max. mode
position/auto key no. for each macro key
Use to collect information at the POS when a specific function key is
pressed.
Allows for presetting specific functions to a single key position.
Used to display gasoline department sale subtotals.
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FREE KEY LAYOUT
2. Key Initial
The UP-800 Keyboard layout can be recovered to MRS defaults without risk of losing
previously programmed PLU items, etc by initiating the Initial Key Layout.
Procedure:
①
②
③
④
Enter SRV-Mode
Select [2 SETTING]
Select [7 KEY INITIAL]
At the “ARE YOU SURE?” prompt, select [1 YES] to restore the MRS1 Defaults or [NO]
to cancel the request
3. PGM Mode Programming – Direct Key
Direct Key programming allows you to link a PLU, DEPT, or Combo Table to a key position
for direct registration.
Procedure:
①
②
③
④
⑤
Press [MODE]
Select [6 PGM2 MODE]
Select [2 SETTING]
Select [2 DIRECT KEY]
Select a key location where you wish to place a direct Dept., PLU, or Combo key. Use
the up/down arrows to select desired key from the menu or by pressing the key on the
keyboard.
⑥ Using the decimal point key or subtotal key, select the type (PLU, Combo or Dept).
⑦ Enter the PLU code for the respective level(s), or Department code or Combo Table No.
for each Menu Level
UP810F/820F – Key position numbers
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FREE KEY LAYOUT
UP820N- Key position numbers
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Page 43 of 246
Section – 3: FILE ALLOCATION
Page 44 of 246
FILE ALLOCATION
Section-1: Overview
File Allocation also known as memory file allocation and 970 programming, is used to
reserve areas of memory for data storage.
The concept of file allocation is similar to partitioning a hard disk drive. Instead of disk
space, you are working with areas of memory. File allocation allows for dividing and
dedicating memory space for the files to store its data.
File allocation uses File Groups to reserve areas of memory for data storage. During file
allocation, file groups work much like a batch file or command does in an operating system
or software program. A single File Group may reserve areas of memory for a single file
table or multiple dependent or related file tables.
The UP-820N and UP-810F/820F Memory:
UP-800
MRS Values
HEX
Start address
Used address
End address
A7E82000
A7F04E82
A7FFFFFF
Options:
UP-S04MB2 (4MB) – 2 chips
Start address
Used address
End address
A7E82000
A7F04E82
A83FFFFF
UP-S08MB (8MB) – 4 chips
Start address
Used address
End address
A7E82000
A7F04E82
A87FFFFF
Memory Allocation program settings may be printed on the report and journal printer or
displayed on the operator display.
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FILE ALLOCATION
1. Entering the SRV-Mode/Program Reset
To enter SRV Mode programming or to perform a program reset, you must toggle the Reset
Switch to the on or forward position and then back to the original off position.
Procedure:
① Unscrew the plate covering the Reset Switch to gain access
② Set the Reset Switch to the “ON” or forward position
③ Set the Reset Switch to the “OFF” or original position.
④ Reattach the plate covering the Reset Switch.
The SRV-mode Main Menu will appear:
2. SRV-mode Program Readings:
List of SRV-mode Program Reports:
Device Assignment
Mode
SRV-Mode
Main Menu
1 READING
Sub Menu
4 FILE
Procedure:
①
②
③
④
Enter the SRV-Mode as previously outlined
Select [1 READING]
Select [4 FILE]
Choose [1 DISPLAY] to view the report on the display, or [2 REPORT PRINTER] to
generate a hard-copy report.
Caution:
When adding the optional memory board (UPS04MB2), (UPS08MB), it’s necessary to
execute one of the Master Reset procedures outlined in Section – 1.
Example:
Master Reset-1, Master Reset-2, and Master Reset-3
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FILE ALLOCATION
Section-2: Allocating Memory Files
IMPORTANT: Memory File Allocation – Must be determined before any extensive PGM2
Mode programming is started.
1. File Group Tables:
There are Four Types of File Groups: File Type 0, File Type 1, File Type 2, and File Type 3.
• A File Group generates a file table or tables when it is created.
• A File Group Type 0 (Child) is modified automatically when the parent file is changed.
Create/Erase only.
• A File Group Type 1 (Parent) requires a Number of Record Entry. Create/Erase and
Increase/Decrease the number of records.
• A File Group Type 2 requires a Number of Blocks Entry. Create/Erase and
Increase/Decrease the number of blocks.
• A File Group Type 3 requires an Entry of Indexes and Records. Create/Erase and
Increase/Decrease the number of records for label and data individually.
• A File Group Type 4 requires a Number of Record Entry. Create/Erase and
Increase/Decrease the number of records for label and data individually.
IMPORTANT: Prior to beginning Memory Allocation, the following important
guideline is to be observed. Develop the UP-800 program a Standalone terminal
setting.
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FILE ALLOCATION
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FILE ALLOCATION
2. File Table Descriptions:
Please review some of the recommended setting notes related to Memory File Group
allocation. These files must be programmed individually at each terminal.
Departments
(File Group #1)
File Group #1 is the “parent” File Group in which the total number of Departments is set.
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [8 FILE]
③ Select [01 DEPARTMENT]
④ Select [01 DEPT]
⑤ Enter the desired number of departments (00 – 99)
⑥ Depress the [ENTER] key
NOTE: The department file is a fixed type allocation. This means that when you allocate a
specific number of departments; the specific numbers of departments are held in memory.
Allocation Method: File Group #1: DEPT is allocated to the same size at the
Standalone, Master and Satellite.
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FILE ALLOCATION
Department Text
(File Groups #2, #3)
There are 2 different lengths for text characters for departments. The default allocation
uses 16 characters and if memory permits, the File Group No. 3: Dept Text (16) can be
deleted to allow allocation of File Group No. 2: Dept Text (8).
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [8 FILE]
③ Select [01 DEPARTMENT]
④ Select [03 DEPT TEXT (16)]
⑤ Toggle the record selection to “ERASE” (depress the [.] key) followed by depressing the
[ENTER] key.
⑥ Select [02 DEPT TEXT (8)]
⑦ Insure the record selection is set to “CREATE” and follow this by depressing the
[ENTER] key.
Allocation Method: File Group #2 or #3: DEPT TEXT (8) or (16) is allocated to the
same type at the Standalone, Master and Satellite and follows the File Group #1:
DEPT settings
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FILE ALLOCATION
Department Mark Down (File Group #4)
It is possible to report item coupons and discounts by each department when the File Group
No. 4: DEPT MARK DOWN file has been allocated. To create this file in memory you must
create the file as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [01 DEPARTMENT]
④ Select [04 DEPT MARK DOWN]
⑤ Toggle the record selection to “CREATE” (depress the [.] key) followed by depressing
the [ENTER] key.
Allocation Method: File Group #5: DEPT MARK DOWN is allocated the same at the
Standalone, Master and Satellite and follows the File Group #1: DEPT settings
PLU/UPC Items
(File Groups #6, #7, #8, #9 #10, #11, #12, #13, #14, #15, #16, #17)
In the UP800, the PLU and UPC file group is shared. The system identifies a PLU as an
article item with 5 or less digits and an UPC as an article item with 6 – 13 digits. In File
Allocation, PLU refers to both PLUs and UPCs.
File Group #6 is the “parent” File Group in which the total number of PLU/UPC items is set.
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [02 ITEMS]
④ Select [06 PLU/UPC]
⑤ Enter the desired number of PLU records (00000 – 99999)
⑥ Depress the [ENTER] key
NOTE: The PLU/UPC file is a dynamic type allocation. In summary this means that when
you allocate a specific number of PLU/UPC items; only the number of PLU items assigned
to a department is held in memory. The total number of PLU/UPC records is dependent on
the available memory.
Allocation Method: File Group #6: PLU/UPC is allocated to the same size at the
Standalone, Master and Satellite.
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FILE ALLOCATION
PLU/UPC Price Shifts
(File Groups #7, #8)
The UP-800 PLU/UPC file may have one of two types of Price Shifts:
File Group No. 7: PLU/UPC PRICE 1 or File Group No. 8: PLU/UPC PRICE 1 – 6.
The MRS allocation uses 1 Price Shift. If multiple price shifts are required, you may delete
File Group 7 -Price Shift 1 and create File Group 8 - Price Shift 1-6. NOTE: Price shift 1-6
will accumulate more memory.
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [02 ITEMS]
④ Select [07 PLU/UPC PRICE 1 ]
⑤ Toggle the record selection to “ERASE” (depress the [.] key) followed by depressing the
[ENTER] key.
⑥ Select [8 PLU PRICE 1-6]
⑦ Insure the record selection is set to “CREATE” and follow this by depressing the
[ENTER] key.
Allocation Method: File Group #7 or #8: PLU/UPC PRICE 1 or (1 to 6) is allocated based
on the number of PLU/UPC records in File Group #6 and must be the same type at the
Standalone, Master and Satellite.
PLU Text
(File Groups #9, #10, #12, #13)
The MRS allocation uses 16 characters for PLU/UPC Text 1. There are two choices for the
length of the PLU/UPC descriptor based for Price 1 or Price (1-6).
File Group Number
Description
Comments
9
PLU/UPC Text 1 (8)
1 Descriptor – 8 Characters
10
PLU/UPC Text 1 (16) - DEFAULT
1 Descriptor – 16 Character
12
PLU/UPC Text 1-6 (8)
6 Descriptors – 8 Characters
13
PLU/UPC Text 1-6 (16)
6 Descriptors – 16 Characters
If a different PLU Text is required, you may delete File Group 9 and create File Group 10,
12 or 13.
NOTE: PLU /UPC Text 1-6 (12 or 13) will accumulate more memory.
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [02 ITEMS]
④ Select [10 PLU TEXT 1 (16)]
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FILE ALLOCATION
⑤ Toggle the record selection to “ERASE” (depress the [.] key) followed by depressing the
[ENTER] key.
⑥ Select [09 PLU PRICE 1-6 (8)]
⑦ Insure the record selection is set to “CREATE” and follow this by depressing the
[ENTER] key.
Allocation Method: File Group #9, #10, #12 or #13: PLU TEXT (8) or (16) must be
consistent with the PLU/UPC Price(s). The number of records allocated is based on
File Group #5 and must be allocated to the same type at the Standalone, Master and
Satellite.
E.g. If you choose the MRS setting of File Group #7 (PLU/UPC Price 1), you must select
PLU/UPC Text Files Groups 9 (PLU/UPC Text1 (8)) or 10 PLU/UPC Text1 (16) - MRS.
PLU KP Text
(File Groups #11, #14)
If you wish to use a description other than the PLU text descriptor to print on the remote
printers, the PLU KP text file may be used.
The UP-800 PLU file may have one of two types of PLU KP Text – File Group No. 11: PLU
KP Text 1 (12) or File Group No. 14: PLU KP Text 1 – 6 (12). The File Group used must
be consistent with the PLU Price and Text used. Price 1 use Text 1 or Price 1-6 use Text
1-6
NOTE: PLU KP Text 1-6 will accumulate more memory.
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [02 ITEMS]
④ Select [14 KP TEXT 1 – 6]
⑤ Toggle the record selection to “ERASE” (depress the [.] key) followed by depressing the
[ENTER] key.
Allocation Method: File Group #11, #14: KP-TEXT1 or KP-TEXT 1-6. The number of
records allocated is based on File Group #5 and must be allocated to the same type
at the Standalone, Master and Satellite.
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FILE ALLOCATION
PLU/UPC Stock
(File Group #15)
It is possible to report PLU/UPC stock levels by each PLU when File Group No. 15: PLU
STOCK has been allocated. The file is allocated based on the number of records allocated
in File Group No. 5: PLU/UPC. To create this file in memory you must create the PLU
STOCK file as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [02 ITEMS]
④ Select [15 PLU STOCK]
⑤ Insure the record selection is set to “CREATE” and follow this by depressing the
[ENTER] key.
Allocation Method: File Group #14: PLU STOCK must be allocated at the Standalone,
Master and Satellite.
Please consider the general rules listed below when using this feature:
• For the In-Line Configuration, stock keeping is updated by batch processes and not
kept in real-time.
Dynamic UPC
(File Group #18)
File Group #15 is the “parent” File Group in which the total number of DYN.UPC records is
set. Dynamic UPC (also known as the UPC Learning Function) allows you to register a
UPC that has not been programmed in the PLU/UPC file. The UPC is added to the
Dynamic UPC file memory space, for temporary storage or for a later upload to the
PLU/UPC file. This can assist with the register traffic flow and prevent unwanted and
inaccurate items from being added to the PLU/UPC file.
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [02 ITEMS]
④ Select [18 DYN.UPC]
⑤ Enter the desired number of PLU items (00000 – 99999)
⑥ Depress the [ENTER] key
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FILE ALLOCATION
Dynamic UPC Price Shifts
(File Groups #19, #20)
The UP-800 UPC file may have one of two types of Dynamic UPC Price Shifts – File
Group No. 19: Dynamic PRICE 1 or File Group No. 20: Dynamic PRICE 1 – 6. The
default allocation uses Dynamic Price 1. If multiple price shifts are required, you may
delete File Group #19 - Dynamic Price 1 and create File Group # 20 Dynamic Price 1-6.
NOTE: Dynamic UPC Price shift 1-6 will accumulate more memory.
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [02 ITEMS]
④ Select [19 DYN. UPC PRICE1 ]
⑤ Toggle the record selection to “ERASE” (depress the [.] key) followed by depressing the
[ENTER] key.
⑥ Select [20 DYN. UPC PRICE 1-6]
⑦ Insure the record selection is set to “CREATE” and follow this by depressing the
[ENTER] key.
Allocation Method: File Group #19 or #20: DYNAMIC UPC PRICE 1 or (1 to 6) is
allocated based on the number of DYN UPC items in File Group #18 and must be the
same type at the Standalone, Master and Satellite.
Dynamic UPC Text (File Groups #18, #19, #21, #22)
The default allocation uses 16 characters for DYNAMIC UPC PRICE 1. If multiple Price
shifts required If memory permits, then delete the File Group No. 21: DYNAMIC UPC
TEXT1 (8) to allow allocation of File Group No. 24: DYNAMIC UPC TEXT1 – 6 (8).
Dynamic UPC KP Text
(File Groups #20, #23)
To use a description other than the DYN.UPC Text descriptor to print on a remote printer,
the Dynamic UPC KP Text file may be used.
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FILE ALLOCATION
Link PLU
(File Group #32)
The link type PLU is used when more than one and up to five items are rung with one key
depression. Each unit price is accumulative for those PLU items associated to the link type
operation and are printed with the individual unit prices. (e.g. special menu items or
messages). To change or delete this file, enter “0” to delete or “01 – 99” as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [03 TABLES]
④ Select [32 LINK PLU]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of Link PLU
records and follow this by depressing the [ENTER] key.
Allocation Method: File Group #32: LINK PLU tables must be allocated to the same size at
the Standalone, Master and Satellite
Combo Meals
(File Group #33)
The Combo Meal Table file allocation allows for combining menu items, which exist in the
PLU item file and “bundle” them together with a different unit price. The maximum number
of PLU items that may be combined in a single table is “9”.
When the Combo Meal key is selected, the adjusted prices are added together and the
Combo Meal is entered at a single price based on the calculation. To change or delete this
file, enter “0” to delete or “01 – 20” as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [03 TABLES]
④ Select [33 COMBO MEAL]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of Combo Meal
Tables and follow this by depressing the [ENTER] key.
Allocation Method: File Group #33: Combo Meal tables must be allocated to the same
size at the Standalone, Master and Satellite.
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FILE ALLOCATION
Condiment Tables (File Group #35)
The Condiment Table file allocation allows for assignment of prep instructions to a
previously entered PLU or Combo Meal item. The condiment allows for the preset of a
“Repeat Counter” as well as assignment to a “Next” table no. when it is necessary to enter
more than one instruction for preparing the food.
When a PLU or Combo Meal key is selected, the assigned Condiment Table appears on
the touch screen. To change or delete this file, enter “0” to delete or “01 – 99” as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [03 TABLES]
④ Select [35 CONDIMENT TABLE]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of Condiment
Tables and follow this by depressing the [ENTER] key.
Allocation Method: File Group #35: Condiment tables must be allocated to the same
size at the Standalone, Master and Satellite.
Please consider the general rules listed below when using this feature:
• A maximum of (28) PLU items can be set within any one-condiment table.
• Repeat times (1 – 9) the number of times the table will appear on the touch screen.
• Next table# is used to designate the next condiment table to display on screen (table
linking).
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FILE ALLOCATION
Servers
(File Group #38)
The Server File is mandatory for operating the UP-800 system. In order to make sales
entries a Server must be signed on to the POS terminal. The server file is a fixed-type
allocation and when reports are issued, all servers are printed. To change this file in
memory you must modify the Server file as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [04 PERSONNEL]
④ Select [38 SERVER]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of Server
records and follow this by depressing the [ENTER] key.
Allocation Method: File Group #38: SERVER is to be allocated at the Standalone,
Master and Backup Master.
Listed below are some things to consider when using this function:
• The maximum number of Servers is 255
• It is mandatory to have Servers allocated. Do not delete this file
• For the Inline configuration, the Server system is centralized at the Master
• When a terminal is a Satellite, do not modify this file – the system will modify/set this
file allocation upon the IRC SETTING
• Secret coded Servers are a preset 4-digit code in PGM mode
• When a Back-Up Master is part of the In-Line configuration, then it is necessary to
allocate the Server related File Groups to the same number of records as the Master.
• Only one Server may be signed on at any terminal at a time
• The UP-800 employs two types of Server systems;
o 1st: Auto sign on/off system
(Servers are automatically signed off when the transaction is finalized)
o 2nd: Stay-down system
(Servers can be signed and remain signed on until physically signed off)
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FILE ALLOCATION
Sign Off Server
(File Group #40)
A Master in the Inline system configuration uses the Sign-Off Server File. The usage of the
file is to monitor, which Server is signed on at a particular terminal (In-Use Flag). This file
does not have to be allocated and is automatically allocated during the SRV Job for IRC
SETTING.
Allocation Method: File Group #40: SIGN OFF SERVER is only allocated at the Master
and the Backup Master.
Caution: This allocation is used in some error recovery procedures after a system is
installed and a Server number becomes unavailable due to a malfunction at a Satellite.
Avoid allocating this file unless instructed to.
Customer
(File Group #57)
File Group No. 57: CUSTOMER is the file group that is used to allocate the necessary file
for the dedicated collection of summary or detailed sales data by a Customers code. This
file is allocated at the master.
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [06 OTHERS]
④ Select [57 CUSTOMER]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of Customer
records and follow this by depressing the [ENTER] key.
Allocation Method: File Group #57: CUSTOMER is to be allocated at the Standalone,
Master and Backup Master.
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FILE ALLOCATION
Customer Sales
(File Group #58)
File Group No. 58: CUSTOMER SALES is the file allocated when the sales entries of
customers are to be tracked and reported. The detail or summary information of an
customer sale is tracked and may be and can be calculated as follows:
Examples:
No. Terminals
No. Total Customers (System-wide) +
1
Avg. No. Items per Check
REG BUFFER setting
Calculation
No. Records Required
Allocation Entry:
Detailed
5
101
32
150
(101 x 32) + (5 x 150)
3232 + 750
Index = 101
Records = 3982
Summary
5
101
7
150
(101 x 7) + (5 x 150)
700 + 750
Index = 101
Records = 1450
To change this file in memory you must modify the CUSTOMER as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [06 OTHERS]
④ Select [58 CUSTOMER]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the Index (no. Customers)
and the Records (calculation) and follow each by depressing the [ENTER] key.
Allocation Method: File Group #58: CUSTOMER SALE is to be allocated at the Master
and Backup Master.
Hourly
(File Group #54)
File Group No. 54: HOURLY is the file allocated when the restaurant owner wishes to
summarize “Net Sales” by specific ranges of time. This report is updated after individual
sales transactions are executed and stored by a pre-defined time interval. The allocation is
(no. Days +1). To change this file in memory you must modify the HOURLY as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [06 OTHERS]
④ Select [54 HOURLY]
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FILE ALLOCATION
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of (days +1)
required to store totals and follow this by depressing the [ENTER] key.
Allocation Method: File Group #54: HOURLY is allocated the same at the Standalone,
Master and Satellite.
Listed below are some things to consider when using this function:
• The allocation must match the type PGM2 setting for the Hourly Time Interval: 15 min.
(96), 30 min. (48) or 1 hour (24)
• The recommended setting is to leave the default settings which covers all
requirements
Daily Net
(File Group #55)
File Group No. 55: DAILY NET is the file allocated when the restaurant owner wishes to
summarize “Net Sales” by calendar dates. This report is updated after individual
Transaction Z1 Reports are executed. The allocation is (no. days +1). To change this file in
memory you must modify the DAILY NET as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [06 OTHERS]
④ Select [55 DAILY NET]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of (days +1)
required to store totals and follow this by depressing the [ENTER] key.
Allocation Method: File Group #55: DAILY NET is to be allocated the same at the
Standalone, Master and Satellite
Listed below are some things to consider when using this function:
• The recommended setting for File Group #35: DAILY NET is 31 (31 days + 1)
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FILE ALLOCATION
GLU/PBLU (ALL) (File Group #42)
File Group No. 42: GLU/PBLU (ALL) is the file allocated when the GLU/PBLU Guest Check
Lookup/Previous Balance Lookup function is required. A Guest Check sale is tracked in
detail (GLU) or summary (PBLU) and can be calculated as follows:
Method
Detailed
(GLU)
Memory
Index
Record
Summary Index
(PBLU)
Record
Calculation
No. Total Open Checks at a time
(Avg. no. Items per check) x (no. Open Checks) + (No. Terminals
x REG BUFFER size)
No. Total Open Checks at a time
(7) x (no. Open Checks) + (No. Terminals x REG BUFFER size)
To change this file in memory you must modify the GLU/PBLU (ALL) as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [05 GLU]
④ Select [42 GLU/PBLU (ALL)]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the Index (no. Checks) and
the Records (calculation) and follow each by depressing the [ENTER] key.
Allocation Method: File Group #42: GLU/PBLU (ALL) is to be allocated at the Standalone,
Master, Satellite and Backup Master.
Listed below is an example how to calculate the Index and Record setting for this function:
Examples:
Detailed
Summary
No. Terminals
5
5
No. Total Checks (System-wide) + 1
101
101
Avg. No. Items per Check
32
7
REG BUFFER setting
250
250
Calculation
(101 x 32) + (5 x 250) (101 x 7) + (5 x 250)
No. Records Required
3232 + 1250
707 + 1250
Index = 101
Index = 101
Allocation Entry:
Records = 4482
Records = 1957
Please consider the general rules listed below when using this feature:
• Used when it is necessary to clear the Open GLU/PBLU preset area (File Group
#42)
• The Open GLU/PBLU file area should be erased using this File Group when:
o
SRV job # 919-A is changed from a GLU type system to a PBLU type system
and vise-versa and preserves the GLU related buffers
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FILE ALLOCATION
Closed GLU (File Group #43)
File Group No. 43: CLOSED GLU is the file allocated in conjunction with the GLU (Guest
Look Up) function and is used to track the GLU (Guest Checks), which have been closed by
a Media function for payment. This file is also used for the EDIT TIP function. The Closed
GLU is tracked in summary and can be calculated as follows:
Method
Memory
Summary Index
Record
Calculation
No. Total Checks closed for a reporting period (e.g. 1 day)
(2) x (No. Checks closed)
To create this file in memory you must allocate the CLOSED GLU file as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [05 GLU]
④ Select [43 CLOSED GLU]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the Records (no. Guest
Checks x 2) and follow each by depressing the [ENTER] key.
Allocation Method: File Group #43: CLOSED GLU is to be allocated at the
Standalone, Master and Backup Master.
Listed below is an example how to calculate the Record setting for this function:
Examples:
No. Closed Guest Checks (for 1 day)
No. Records per Check
Calculation
Allocation Entry:
Summary
300
2
300 x 2
Records = 600
Listed below are some things to consider when using this function:
• For the centralized Inline configuration, the Closed GLU file allocation is at the Master
• When a terminal is a Satellite, do not modify this file – the system will modify/set this
file allocation upon the IRC SETTING
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FILE ALLOCATION
Auto GLU Generate
(File Groups #44)
File Groups No. 44: AUTO GLU GENERATE. This is the file that is allocated when it is
desired to generate the GLU (Guest Check) numbers automatically. The allocation for
these files can be calculated as follows:
No.
44
File Group
Auto GLU
Generate
Calculation
Index from File Group #42: GLU/PBLU (ALL) + 1
To create these files in memory you must allocate them as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [05 GLU]
④ Select [44 AUTO GLU GENERATE]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the Records and follow
each by depressing the [ENTER] key.
Allocation Method: File Group #44: AUTO GLU GENERATE is allocated at the
Standalone, Master, Satellite and Backup Master.
Listed below are some things to consider when using this function:
• The GLU number range is preset in PGM2 (e.g. 1 – 100)
• The number generated will be the lowest available number within the range
KP Buffer and KP(IRC)
(File Groups #49 and #50)
File Groups No. 49: KP BUFFER and File Group No. 50: KP(IRC) work together to provide
a maximum of (9) Kitchen printers with a buffer allocated to provide Inline system printer
routing between terminals. To change this file in memory you must modify the KP as
follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [06 OTHER]
④ Select [49 KP BUFFER]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of KP (kitchen
printers) and follow this by depressing the [ENTER] key.
Allocation Method: File Group #49 and #50: KP and KP BUFFER are to be allocated
the same at the Standalone, Master and Satellite.
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FILE ALLOCATION
Listed below are some things to consider when using this function:
• The recommended setting for File Group #50: KP (IRC) is 9
• File Group #56: REG BUFFER controls File Group #49: KP BUFFER
T-Log Buffer
(File Group #59)
File Group No. 59: T-LOG BUFFER is the file allocated in certain configurations where a
Back Office application collects the T-Log data for processing. The T-Log (Transaction
Log) data collects and stores sales entry data made in the REG and MGR modes. To
modify this file in memory you must allocate the T-LOG BUFFER file as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [06 OTHER]
④ Select [59 T-LOG BUFFER]
⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the Records and follow by
depressing the [ENTER] key.
Allocation Method: File Group #45: T-LOG BUFFER is allocated at the Standalone,
Master and Satellite and is controlled by SRV Job#923-C.
Listed below is an example how to calculate the Record setting for this function:
Examples:
Calculation
Satellite
(Avg. No. Items) x (No. Transactions)
Master
(Avg. No. Items) x (Total No.
Transactions)
Listed below are some things to consider when using this function:
• For the Inline configuration, the T-LOG BUFFER file allocation is used
• The actual setting for the T-Log When a terminal is a Satellite, do not modify this file –
the system will upon the IRC SETTING
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FILE ALLOCATION
Individual Pay Buffer
(File Group #62)
The Individual Pay Buffer is not included from MRS defaults. File Group No. 62: IND. PAY
BUFFER is allocated when the Bill is separated and individual payment is desired. To
create this file in memory you must create the IND.PAY BUFFER file as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [06 OTHER]
④ Select [62 IND. PAY BUFFER]
⑤ Insure the record selection is set to “CREATE” and follow this by depressing the
[ENTER] key.
Allocation Method: File Group #62: IND.PAY BUFFER will automatically be set to the
File Group #56: REG BUFFER and must be allocated to the same level at the
Standalone, Master and Satellite.
Buffers
(File Groups #56, #45, #60, #61, #62, #47)
The UP-800 system utilizes numerous buffers to manage the system’s functions and
calculations. The following System Buffers are available for modification and are outlined
below:
System Buffer Descriptions
No. File Group
56
Register Buffer
45
GLU/PBLU Receive Buffer
60
J-Log Buffer
61
Receipt Window Buffer
62
Individual Payment Buffer
47
B.T. Buffer
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System Usage
The edited registration buffer is used for
consolidating like items, receipt printing,
calculations and updating totalizers
Used at the Master during Inline
communications as a temporary buffer for
centrally controlling GLU entries and updating
Used for journal printing and acts as the buffer
for the printer re-routing function in an Inline
configuration
Is the display control for the Receipt Window on
the screen while in REG-mode
The temporary buffer for the Register Buffer
during the Individual Guest Check Payment
operation
The temporary buffer for the Register Buffer
during the Individual Guest Check Bill Totalizing
and Transfer operation
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FILE ALLOCATION
NOTE:
The maximum file settings for Systems Buffers are indicated below:
• File Table #138 (Register Buffer): Set according to the number of items in a
transaction
(MRS Default = 250 – this is recommended unless otherwise informed)
• File Table #120 (Edited Register Buffer): Refers to File Table #120 automatically
• File Table #121 (GLU/PBLU Buffer): Refers to File Table #120 automatically
• File Table #122 (B.T. Buffer): Refers to File Table #120 automatically
• File Table #123 (KP Buffer): Refers to File Table #120 automatically
• File Table #124 (GLU/PBLU Rcv. Buffer): Refers to File Table #120 automatically
• File Table #125 (GLU/PBLU Save Buffer): Refers to File Table #120 automatically
• File Table #126 (J-Log Buffer): 100 Records
• File Table #127 (Receipt Window Buffer): 30 Records
• File Table #130 (Individual Pay Edit Buffer): Refers to File Table #120 automatically
• File Table #131 (Individual Pay Buffer): Refers to File Table #120 automatically
Term File Groups (File Groups #5, #17, #39, #52)
Term files are allocated to provide “period-to-date” totalizers for Departments, PLU,
transaction and Server sales. For simplified term file allocation, File Group No. 53: ALL OF
TERM FILE is provided to globally create or erase all of the term files at one execution. To
create these files in memory you must create the ALL OF TERM FILE as follows:
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [06 OTHER]
④ Select [53 ALL OF TERM FILE]
⑤ Insure the record selection is set to “CREATE” and follow this by depressing the
[ENTER] key.
Allocation Method: File Group #53: ALL OF TERM FILE will automatically create File
Groups #5, #17, #39, and #52, and must be allocated to the same level at the
Standalone, Master and Satellite
Please consider the general rules listed below when using this feature:
• PLU TERM file allocation is not available at Master Reset and can be allocated if
period-to-date totals are required for PLU item sales.
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FILE ALLOCATION
Section-3: More on Memory Allocation
IMPORTANT: Memory File Allocation – Must be determined before any extensive PGM2 Mode
Programming is started.
1. Overview:
In order to store programming and sales data, not only must space in memory be available,
but also the logic circuitry must know exactly where in memory it resides in order to retrieve
it on demand. If an additional number of functions (such as increasing the number of PLU
items from default, or the “out of box” number) were to be made available, additional RAM
has to be added to the register to hold this information. Until a few years ago, RAM
additions to the register were mounted in specific RAM slots, depending upon the function
that was to be expanded. For example, if PLU items were to be expanded, the chip had to
be mounted in the RAM slot that was used for PLU items.
The limitation of additional memory chips to specific functions is a disadvantage because
the unused portion of the chip could not be used for anything else. If another function, such
as “Previous Balance Files”, was to be expanded, a “PB” chip had to be installed even
though there may have been sufficient unused memory on the “PLU” chip.
To solve this problem, the method of memory access in the register was changed so that if
an optional RAM chip was installed, the memory in that chip could be used for any purpose.
Instead of designating the whole chip to a function, separate portions of the memory area of
the chip are set aside for any of the functions that can be expanded, utilizing the chip’s
storage capabilities.
Memory in this type of register is seen by the logic as one continuous block of addresses.
Additional memory added to the register takes up where the last address of the previous
chip left off resulting in a larger block.
Before any portion of the memory can be utilized for storage of a specific function, the logic
must know how large a block of the memory area needs to be set aside, or “allocated” for
that function.
Memory is allocated for each function by programming. This programming references the
File Allocation Table (FAT) which provides the following information:
•
•
•
•
•
A list of the files that are in the register (FDS records)
Each file’s maximum and minimum expansion limits
The default size of each file
The amount of RAM memory (in bytes) required for each function
Each file’s reference number (Table or Group #) used for programming
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FILE ALLOCATION
2. Glossary or Terms:
The following terminology is used when discussing the Memory File Allocation Table:
Table #: This is a reference number for the file and is used in the actual File Allocation
Programming
File Name: Indicates the purpose of the particular file.
File #: Is used to indicate individual files (by giving them a unique file number) the POS
terminal’s application can prevent conflicts in memory allocation by preventing selected files
from being opened at the same time. For example, you cannot have memory allocated for
both 8 character departments and 16 character departments at the same time.
# Records: This area refers to the amount, or number, of each function that memory can
be allocated for. The actual meaning of each record depends upon the file. For example,
with PLU or Department Files, each PLU, or Department requires one record; with table
files such as PLU Link or Condiment, each record equals one line of the table.
“ # Records” is usually divided into two columns on the file table – MRS DEFAULT and
MAXIMUM. When asterisks denote the Maximum number of records for the file, it is
limited only by the available memory in the machine.
# Blocks: The “Blocks” referred to are actually individual memory areas set aside for
transaction data for each Server. Each block of memory has a fixed number of records in it.
Each record corresponds to a particular piece of data that would be printed in the Server
Report. Block counts other than “1” are seldom recommended.
Label Size: This denotes the number of bytes in the header area of each memory file. The
number of bytes in the label MUST be added to the number of bytes in the record length to
get an accurate number of bytes each record requires.
Record Length: Shows the number of bytes required for the data in each record within
a specific file.
Memory Size: Shows the total number of bytes required for the file at default. In
some File Allocation Tables the total number of bytes is also shown for the file if it is
opened to the maximum number of records.
3. File Types:
There are four types of files that can be listed in the File Allocation, depending upon the
register model:
Primary Files: These include functions such as Departments, PLU and Servers. The
register usually references the size of these files when the other types of files are opened
by the register’s logic. Operational buffers, such as the “Register Buffer”, are also
considered to be Primary Files.
Primary Files also include those files opened for report data storage such as Term,
Gross Margin, Daily Net, Hourly, and Transaction. Without these files being opened,
these reports cannot be run.
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FILE ALLOCATION
Save Files (IRC – Master and Satellite): These are memory areas that hold transaction
sales data to be retrieved by the Master in registers in an Inter-Register Communications
(IRC) System when a Consolidation Report is performed. If SAVE Files are used, they
must be present in all the registers in the IRC System. SAVE Files cannot be entered
through normal (FILE Allocation) programming, if they have been programmed as “enabled”
in Service Job Code 924 programming, the file memory will automatically be created when
the IRC SETTING is executed. These files are always opened to the same size as the
corresponding Primary File. If the number of records in the Primary File is changed, the
number of records in the SAVE Files will automatically change to the same size.
Receive Files (IRC – Master/Backup Master Only): These files are automatically opened
in the “Master register” in an IRC System when the IRC SETTING job is executed. They
provide a buffer area for transaction sales data retrieved from the Satellite(s) when a
Consolidation Report is performed. The size (number of records) of the Receive Files is
always opened to the same size as the corresponding Primary File in the Master. To insure
there will be room for all the data from the Satellite(s), the Satellite’s memory allocation
MUST match the Master’s Primary Files.
Consolidation Files (IRC – Master/Backup Master Only): Data received by the Master
from the Satellite(s) in its Receive Files is totaled in the Master’s Consolidation Files to
provide store-wide reports. As with the other IRC Files, these files are opened when the
IRC SETTING job is executed at the Master/Backup Master (based on SRV Job#920-B) to
the same size as the corresponding Primary Files.
4. Calculating Memory Usage
Calculating the memory needed for specific applications is very important. This information
is needed to know what RAM options are required. On the other hand, given a set amount
of RAM, it enables you to determine the maximum number of functions (such as PLU items
and Guest Check) that can be implemented.
The general formula for calculating the memory required for any particular file requires is:
TN =
NR (x) NB (x) RL
Where:
TN = Total Number of bytes.
NR = Number of Records
NB = Number of Blocks
RL = Record Length
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FILE ALLOCATION
If the file that is being calculated is opened at default, you should subtract the number of
bytes the file uses at default from the value derived by the formula shown above. The
result will be the amount of ADDITIONAL RAM required, or if the file size is being
decreased, the amount of RAM freed.
Remember that the Label Size must be added to the Record Length in order to get the
actual number of bytes required for each record.
When calculating memory, it’s also important to remember that if the number of records (or
blocks) of a Primary file is changed, the files that follow the primary’s size will also be
changed. This is especially important in IRC. For example, if the number of PLU items is
changed in an IRC Master using SAVE files, the SAVE PLU, Receive PLU, and
Consolidation PLU Files will be automatically changed by the same amount.
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Section – 4: PERIPHERALS
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PERIPHERALS
Section-1: Overview
This section has been developed to assist in the implementation of peripheral devices that
require connection to an RS232 port and are not part of the Inline system or communicate
to external host devices.
The following devices are considered peripheral devices:
Peripheral Devices
No.
Device
2
Journal Printer
3
External Journal
4
Receipt Printer
5
Bill Printer
6
Report Printer
7
Validation Printer
8-16 Kitchen Printers
17 Electronic Funds Transfer
18 Pin Pad
19 Scanner
20 Drink Dispenser
21 Scale
22 Coin Dispenser
23 Online
24 Color Video Monitor
25 Prepaid Card
26 Online
Account Balance
27 Integrated Circuit Card (Smart
Card)
28 Pole Display
Abbreviation
07 VALIDATION(VP)
08 KP#1- 16 KP#9
17 EFT – covered in another section
19 BCR(Scanner)
20 BERG(BAR)
21 SCALE
22 COIN DISPENSER
23 ONLINE - covered in another section
24 CVM DATA I/F
26 ONL ACCT BAL
27 IC CARD
Device configuration programming consists of SRV and PGM2 – mode-programming jobs,
which define the peripheral devices that make up the UP-800 system.
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PERIPHERALS
1. Entering SRV-Mode/Program Reset
To enter SRV Mode programming or to perform a program reset, you must toggle the Reset
Switch to the on or forward position and then back to the original off position.
Procedure:
① Unscrew the plate covering the Reset Switch to gain access
② Set the Reset Switch to the “ON” or forward position
③ Set the Reset Switch to the “OFF” or original position.
④ Reattach the plate covering the Reset Switch.
The SRV-mode Main Menu will appear:
2. SRV-mode Program Readings:
List of SRV-mode Program Reports:
Device Config
Mode
SRV-Mode
Main Menu
1 READING
Sub Menu
2 DEVICE CONFIG
Procedure:
(1)
(2)
(3)
(4)
Enter the SRV-Mode as previously outlined
Select [1 READING]
Select [2 DEVICE CONFG]
Choose [1 DISPLAY] to view the report on the display, or [2 REPORT PRINTER] to
generate a hard-copy report.
Caution:
When adding peripheral devices, it is critical not to assign more than 1-type device to the
same channel no. Please verify that multiple type devices are not assigned to the same
channel no.
Example:
- Printers “CAN” share the same Channel No. Assignment
- Printers and a Scale “CANNOT” share the same Channel No. Assignment
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PERIPHERALS
Section-2: Peripheral Device Overview
Prior to programming, it is important to insure that the hardware connections necessary for
each device are completed. As a basic rule, the following steps may be used for each
peripheral device:
1. Connecting the UP800:
Procedure:
Connect the specified RS232 cable to the desired Channel to be assigned and install a
ferrite core (part no. RCORF6699BHZZ) within 50 cm of the connector on the connection
cable to reduce interference.
2. Cabling Specifications:
As a general rule, each peripheral device’s manufacturer should provide their
recommended specifications for cabling to the peripheral device. The below guideline for
cabling should be observed when connecting a serial device to the UP800 terminal:
Cabling Specifications:
RS232 Serial Cable
Maximum Distance from POS to Printer
Type Cable
Wire Gauge
Belden Number
50 ft. or less
Twisted Pair
24 AWG / Shielded
9540
* The true maximum distance will be determined by the quality of the cable
CH1 and CH2 utilizes a standard PC-type COM Port - EIA-574 RS-232 pin out on a DB-9
pin used for Asynchronous Data for RS232.
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PERIPHERALS
CH3 and CH4 utilizes a Modular Jack RJ45 8 pin type COM Port for RS232.
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PERIPHERALS
3. Conversion Cable
With the exception of printers, to attach devices to CH3 or CH4 a DB9 to RJ45 Conversion
Cable is required. See the appropriate peripheral for other cable requirements.
Modular Conversion Cable for CH2
Datacomm Part# DCN100226-3E (800) 544-4627
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PERIPHERALS
Section-3: Printers
A variety of printers may be configured with the UP800 system. As a basic rule, the
following steps may be used for each peripheral device:
1. BUILT-IN/RECEIPT Printer setup
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [01 BUILT-IN PRINTER]
④ Choose the desired parameters:
° Light & Shade
°
Image Footer Å to view the choices printers depress the [DECIMAL or SBTL] key
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Select [04 RECEIPT PRINTER]
⑦ Choose the desired parameters:
°
Auto Cutter Å to view the choices printers depress the [DECIMAL or SBTL] key
° Tray ST Feed#
° Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑧ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE: When “ALL” devices are assigned to the desired Channel No., it is recommended
that a PROGRAM Reset be performed.
Assignment Method: The CHANNEL NO. Assignment is required at the machine
where the printer is physically connected. For the Inline configuration – the
TERMINAL and CHANNEL of the machine where the printer is physically located is
required.
Please consider the general rules listed below when using this feature:
• A printing device can not be assigned to a Channel where a non-printing device is
already assigned (ex: SCALE).
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PERIPHERALS
Related Programming Jobs: Journal Printer
SRV Mode
SRV Menu / Job#
Setting – System Preset
Description
908-D
Printing of X/Z Report
PGM2 Mode
PGM Menu
2. Setting
Selection
Description
10. Optional
4. Print Select
Options
Journal Select
Journal Size
Tax Status
Related Programming Jobs: Receipt Printer
SRV Mode
SRV Menu / Job#
Description
Setting –System Preset
Setting – System Preset
Setting – System Preset
Setting – System Preset
904-A
904-B
911-D
912-D
Setting – Free Key
950
Printing of Date
Printing of Consecutive Number
Receipt Header Format
Receipt Logo Format
Function No. 40 RCPT (Copy Receipt)
Function No. 80 RECEIPT ON/OFF
PGM2 Mode
PGM Menu #
Selection
Options
5. Media
Footer on Receipt
Number of Receipt
Chit Receipt
10. Optional
4. Print Select
Time Printing
Tax Status
2. Setting
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Description
1. Cash
2. Check
3. Charge
8. Service
9. Final
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PERIPHERALS
2. BILL Printer setup
A BILL printer may be added to the UP800 configuration for printing Guest checks. The
selected Epson series printers may be used and setup as outlined below:
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [05 BILL PRINTER]
④ Enter the desired Terminal # and/or Channel # and choose the desired parameters:
°
Printer Name (Type) Å to view the available printers depress the [DECIMAL OR SBTL] key
° Auto Cutter
Yes/No
° Initial Feed # = 02 min.
° Slip Max Line = 32 or 36 to prevent the printer from going into an endless
loop.
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE:
When “ALL” devices are assigned to the desired Channel No., it is recommended that a
PROGRAM Reset be performed.
Assignment Method: The CHANNEL NO. Assignment s required at the machine
where the printer is physically connected. For the Inline configuration – the
TERMINAL and CHANNEL of the machine where the printer is physically located is
required.
Please consider the general rules listed below when using this feature: A printing device
cannot be assigned to a Channel where a non-printing device is already assigned (ex:
SCALE).
Sharp Electronics Corporation
Page 80 of 246
PERIPHERALS
Related Programming Jobs: BILL Printer
SRV Mode
SRV Menu / Job#
Description
Setting – System Preset
Setting – System Preset
911D
921C = 1
Setting – System Preset
928-C
Setting – System Preset
928-D
Setting – Free Key
950
Slip Header Detail
To retain detail
Printing of “0” Price Items on Bill
Printing of PLU Text in a Combo Meal on Bill
Compulsory Bill Printing Method
Function No. 39 [BILL]
Function No. 52 [GLU/PBLU]
Function No. 53 [N.C.]
Function No. 54 [SERVICE]
Function No. 55 [FINAL]
PGM2 Mode
PGM Menu#
Selection
5. Media
2. Setting
10. Optional
13. Logo Text
Description
1. Cash
2. Check
3. Charge
8. Service
9. Final
4. Print Select
3 Bill Logo
Option
Header On Bill
Footer On Bill
Bill Print Compulsory
Item on Bill
Header and Footer
3. Report Printer setup
A Report printer may be added to the UP800 configuration for issuing Individual or System
Sales Reports. The built-in printer or an external unit can be used. The Epson series
printers may be used and may be setup as outlined below:
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [06 REPORT PRINTER]
④ Enter the desired Terminal # and/or Channel # and choose the desired parameters:
°
Printer Name (Type) Å to view the available printers depress the [DECIMAL or SBTL] key
° Auto Cutter
Yes/No
° Logo Text Å to view the choices depress the [DECIMAL or SBTL] key
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
Sharp Electronics Corporation
Page 81 of 246
PERIPHERALS
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu.
NOTE:
When “ALL” devices are assigned to the desired Channel No., it is recommended that a
PROGRAM Reset be performed.
Assignment Method: The CHANNEL NO. Assignment is required at the machine
where the printer is physically connected. For the Inline configuration – the
TERMINAL and CHANNEL of the machine where the printer is physically located is
required.
Please consider the general rules listed below when using this feature:
• A printing device can not be assigned to a Channel where a non-printing device is
already assigned (ex: SCALE).
Related Programming Jobs: Report Printer
SRV Mode
SRV Menu / Job#
Description
Setting – System Preset
905
Setting – System Preset
Setting – System Preset
Setting – System Preset
Setting – System Preset
Setting – System Preset
Setting – System Preset
908-D
909-B
909 A, C
917
918D
925
Taxable 4 Subtotal, Gross Tax, Refund, Net Tax GST
EXPT print on X/Z Report
Printing of X/Z Report
Printing PLU/UPC sales data on Z Report
Printing Training GT, VOID Mode Totalizer on X/Z Report
Printing Tax 1,2,3, and manual Tax on X/Z Report
Tip Totalizer Reset and Print
In-Line Reporting
PGM2 Mode
PGM Menu #
2. Setting
Selection
10. Optional
Sharp Electronics Corporation
Description
1. Func. Prohibit
2. Func. Select2
Options
OPX/Z Report
Auto Hourly
Page 82 of 246
PERIPHERALS
4. Validation Printer setup
A Validation Printer may be added to the UP800 configuration to allow for the VP Text
Message e.g. FOR DEPOSIT ONLY.
Only the Epson TM-295 series printers may be used as a Validation Printer.
Procedure
Enter the SRV-Mode as outlined in Section -1
①
②
③
④
Select [2 SETTING]
Select [01 DEVICE CONFIG]
Select [07 VALIDATION (VP)]
Enter the desired Terminal # and/or Channel # and choose the desired parameters:
°
Printer Name (Type) Å to view the available printers depress the [DECIMAL or SBTL] key
° VP Times (0-9)
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE: When “ALL” devices are assigned to the desired Channel No., it is recommended
that a PROGRAM Reset be performed.
Assignment Method: The CHANNEL NO. Assignment is required at the machine
where the printer is physically connected. For the Inline configuration – the
TERMINAL and CHANNEL of the machine where the printer is physically located is
required.
Please consider the general rules listed below when using this feature:
• A printing device can not be assigned to a Channel where a non-printing device is
already assigned (ex: SCALE).
Sharp Electronics Corporation
Page 83 of 246
PERIPHERALS
Related Programming Jobs: Validation Printer
SRV Mode
SRV Menu# / Job#
Description
Setting – System Preset
913-A =1
Setting – System Preset
928
Setting – Free Key
Validation Print Format and Contents (Tendered
Amount)
VP Message printing n slip enabled for Check &
Charge
Function No. 38 [VALIDATION PRINT]
PGM2 Mode
PGM Menu #
2. Setting
Selection
Description
Options
01. Article
01. Department
Compulsory Validation
05. Media
1. Cash
2. Check
3. Charge
8. Service
9. Final
VP Non-Compulsory or
Compulsory
10. Optional
1. Func. Select1
13. Logo Text
2 VP Text
Item, RF/RT, (-), CA/CHK
RA, PO and Tip VP
e.g. For Deposit Only
Epson Series Printers
Epson TM-U295:
TM-U295 Switch–1Settings:
ROM Version 1.08
Switch
Contents
On
SW1-1
SW1-2
SW1-3
SW1-4
SW1-5
SW1-6
SW1-7
SW1-8
SW1-9
SW-10
Data Receive Buffer
Receive Buffer Capacity
Handshaking
Data Word length
Parity Check
Parity selection
Baud Rate Selection
Baud Rate Selection
DSR (#6) Reset
Init (#25) Reset
Off
Ignored
35 bytes
XON/XOFF
7 bits
With Parity
Even Parity
(*1)
(*1)
Effective
Effective
Prints “?”
512 Kbytes
DTR/DSR
8 bits
Without Parity
Odd Parity
Invalid
Invalid
Setting
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
(*1): SW1-7, 1-8 Definitions
Sharp Electronics Corporation
Rate
SW1-7
SW1-8
1200 bps
2400 bps
4800 bps
9600 bps
ON
OFF
ON
OFF
ON
ON
OFF
OFF
Page 84 of 246
PERIPHERALS
Epson TM-U300:
Switch Settings
Switch Settings
Switch
SW-1
SW-2
SW-3
SW-4
SW-5
SW-6
SW-7
SW-8
SW-9
SW-10
Ignored
Prints “?”
UP-3301
Requirements
OFF
48 bytes
4 Kbytes
OFF
XON/XOFF
7 bits
with Parity
Even parity
(*1)
(*1)
Ignored
Connect
DTR/DSR
8 bits
without Parity
Odd parity
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
Contents
ON
Data Receive error
Receive Buffer
Capacity
Handshaking
Word Length
Parity check
Parity selection
Baud Rate setting
Baud Rate setting
Internal use (fixed)
Internal use (fixed)
OFF
Prints “?”
Not connected
(*1) Baud Rate selection
Rate
SW-7
SW-8
1200
2400
4800
9600
ON
OFF
ON
OFF
ON
ON
OFF
OFF
Epson TM-T80:
Switch Settings
Switch Settings
Switch
SW1-1
Ignored
Prints “?”
UP-3301
Requirements
OFF
45 bytes
4 Kbytes
OFF
XON/XOFF
with Parity
Even parity
DTR/DSR
without Parity
Odd parity
Contents
ON
SW1-3
SW1-4
SW1-5
Data Receive error
Receive Buffer
Capacity
Handshaking
Parity check
Parity selection
SW1-6
Baud Rate setting
(*1)
SW1-7
Baud Rate setting
(*1)
SW1-8
Print Density selection
(*2)
SW1-9
SW1-10
Print Density selection
(fixed to OFF)
(*2)
---
SW1-2
OFF
---
OFF
OFF
OFF
ON
(9600)
OFF
OFF
(Level2)
OFF
OFF
(*1) Baud Rate selection
Sharp Electronics Corporation
Rate
SW1-6
SW1-7
1200
4800
9600
19200
ON
OFF
ON
OFF
ON
ON
OFF
OFF
Page 85 of 246
PERIPHERALS
(*2) print Density selection
Level
SW2-2
SW2-3
Level-1
Level-2
Level-3
Level-4
ON
OFF
ON
OFF
ON
OFF
OFF
ON
Light
Dark
Epson TM-T85:
Switch Settings
Switch Settings
Switch
SW1-1
Ignored
Prints “?”
UP-3301
Requirements
OFF
45 bytes
4 Kbytes
OFF
XON/XOFF
with Parity
Even parity
DTR/DSR
without Parity
Odd parity
Contents
ON
SW1-3
SW1-4
SW1-5
Data Receive error
Receive Buffer
Capacity
Handshaking
Parity check
Parity selection
SW1-6
Baud Rate setting
(*1)
SW1-7
Baud Rate setting
(*1)
SW1-8
Print Density selection
(*2)
SW1-9
SW1-10
Print Density selection
(fixed to OFF)
(*2)
---
SW1-2
OFF
---
OFF
OFF
OFF
ON
(9600)
OFF
OFF
(Level2)
OFF
OFF
(*1) Baud Rate selection
Rate
SW1-6
SW1-7
1200
4800
9600
19200
ON
OFF
ON
OFF
ON
ON
OFF
OFF
Level
SW2-2
SW2-3
Level-1
Level-2
Level-3
Level-4
ON
OFF
ON
OFF
ON
OFF
OFF
ON
(*2) print Density selection
Light
Dark
Sharp Electronics Corporation
Page 86 of 246
PERIPHERALS
Epson TM-T88 (2):
Switch Settings
TM-T88(3)
Switch
Contents
ON
OFF
SW1-1
SW1-2
SW1-3
SW1-4
SW1-5
SW1-6
Data Receive error
Receive Buffer Capacity
Handshaking
Data Word length
Parity Check
Parity selection
Ignored
45 bytes
XON/XOFF
7 bits
with Parity
Even Parity
SW1-7
Transmission Speed
(*1)
SW1-8
Transmission Speed
(*1)
SW2-1
SW2-2
SW2-3
SW2-4
Busy Condition
Do Not Change
Print Density/Low power
Print Density/Low power
SW2-5
Release condition of
Receive error
SW2-6
SW2-7
SW2-8
Do Not Change
Do Not Change
Do Not Change
Buffer Full – Off Line
-(*2)
(*2)
Remaining receive buffer
capacity reaches 138
bytes
----
Prints “?”
4 Kbytes
DTR/DSR
8 bits
without Parity
Odd Parity
Buffer Full – Printer error
--
Remaining receive buffer
capacity reaches 256
bytes
----
UP-3301
Requirements
OFF
OFF
OFF
OFF
OFF
OFF
ON
(9600)
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
(*1) Baud Rate selection
Rate
SW1-7
SW1-8
1200
4800
9600
19200
ON
OFF
ON
OFF
ON
ON
OFF
OFF
(*2) print Density selection
Level
Low power consumption mode
1 (Normal)
2 (Medium)
3 (Dark)
SW2-2
SW2-3
ON
OFF
ON
OFF
ON
OFF
OFF
ON
Data Transmission Format
•
•
•
•
•
7 bits ASCII code
One Start bit
Even Parity
One Stop bit
Baud Rate: 9600 bps asynchronous
Sharp Electronics Corporation
Page 87 of 246
PERIPHERALS
Connection Cable
The pin outs for the Epson Series printers are shown below:
DB-9 to DB-25 Printer Cable
Datacomm Part# DCN 99521-3E (800) 544-4627
Sharp Electronics Corporation
Page 88 of 246
PERIPHERALS
RJ-45 to DB-25 Printer Cable
UP-800
RJ 45 Male
Epson
DB-25 Male
1
N/A
2
6
3
3
4
N/A
5
7
6
2
7
20
8
4
Sharp Electronics Corporation
Page 89 of 246
PERIPHERALS
Modular Conversion Cable for CH2
Datacomm Part# DCN100226-3E (800) 544-4627
Sharp Electronics Corporation
Page 90 of 246
PERIPHERALS
Section-4: Scanner (Barcode Reader)
A serial Scanner may be added to the UP800 configuration for reading barcodes as
outlined in the examples below. The dealer must procure the scanner. Please inform the
supplier that the scanner will be interfaced with a Sharp POS System.
The UP-800 is capable of scanning the following UPC (EAN) codes.
1) UPC (EAN) Available Codes:
UPC-A (Number System Character 0,2,3,4,5)
0
*
*
*
*
* Maker Code
2
“
“
“
“
“Item Code
Note: Maximum Price = $99.99
*
“
“
“
“
“
“
C/D
“Item Code
‘
*
*
*
*
C/D
‘P/C-Price Check Digit
*Price
The following programming is required at the POS to change the EAN 13 UPC code NonPLU code format (flag code 02, 20-29) to allow a five-digit price. EAN-13 codes are used
for in store marking, such as meats and variable weight items.
Scale
Change the scale from UPC A Type 2 to EAN13 code.
UP-800
Press [MODE]
Select [6 PGM2 MODE]
Select [02 SETTING]
Select [01 ARTICLE]
Select [11 UPC NON-PLU]
Type of Code = Non-PLU Format EAN13.
System Code = Flag Code (02, 20-29).
Length FLD#1 = number of digits for Field 1.
Length FLD#2 = number of digits for Field 2.
Field#2 Data = PRICE.
TAB = number of digits after the decimal place.
3
Sharp Electronics Corporation
C/D
Page 91 of 246
PERIPHERALS
Use for National Drug Codes or National Health Retail Item Codes
*
*
*
*
*
*
*
*
*
*
C/D
*Free Format
*
*
*
*
‘
‘
‘
“
“
C/D
*Maker Code
‘Family Code
“Coupon Price
4
5
UPC-E
UPC-E is a zero-suppressed version of UPC-A which conforms to the UPS-E Standards.
EAN 13
*
*
“
*Nation Code
“
“
“
“
“ Maker Code
‘
‘
‘
‘
‘Item Code
‘
C/D
EAN-13 plus Add-On
* * * * *
* * “ “ “ “ “ ‘ ‘ ‘ ‘ ‘ C/D
*Nation Code “Maker Code ‘Item Code
*Add On Codes (5 Digits)
* * “ “ “ “ “ ‘ ‘ ‘ ‘ ‘ C/D
*Nation Code “Maker Code ‘Item Code
* *
*Add On Codes (2 Digits)
EAN8
Ordinary EAN-8 Codes
40 123 12 7
AB CDE FG H
AB: Nation Code
CDE: Maker Code
FG: Item Code
H: Check Digit
*
*
“
*Nation Code
“
“
“
‘
CD
“Maker Code ‘Item Code
Internal encoding using the EAN-8 Code (2x Code)
2
*
*
“
*Dept Code
“
“
“
CD
“Price
1. Scanner Setup
Sharp Electronics Corporation
Page 92 of 246
PERIPHERALS
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [19 BCR(SCANNER)]
④ Enter the desired Channel #. The Baud Rate, Data Bits, Parity and Stop Bit should be
set as indicated in the slide.
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE: When “ALL” devices are assigned to the desired Channel No., it is recommended
that a PROGRAM Reset be performed.
Assignment Method: The CHANNEL NO. assignment is required at the machine
where the Scanner is physically connected. For the Inline configuration – there is no
re-routing function available.
Sharp Electronics Corporation
Page 93 of 246
PERIPHERALS
Related Programming Jobs: Scanner
SRV Mode Related Jobs
SRV Menu / Job#
Description
Setting – System Preset
Setting – System Preset
Setting – System Preset
Setting – System Preset
Setting – System Preset
Setting – System Preset
Setting – System Preset
906-A
906-D
907-B
907-C
909-B
911-B
918-C
Setting – System Preset
920-C
Setting – System Preset
921-A
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – File
Setting – Free Key
Setting – Free Key
Setting – Free Key
Setting – Free Key
Setting – Free Key
Setting – Free Key
Setting – Free Key
Sharp Electronics Corporation
Inhibit PLU/UPC (EAN) item when Stock goes Negative
UPC Price Look Up at Refund Entry
UPC (EAN) Codes printing on Receipt and Journal
Enable Negative UPC
Printing of UPC Data when resetting
C/D check of UPC (EAN)
Printing of UPC text on KP in double size character
Automatic UPC download to all machines in an inline
system
Convert UPC-E code to UPC-A code
File Group No. 6 PLU/UPC
File Group No. 7 or 8 PLU/UPC Price 1 or PLU/UPC
Price 1-6
File Group No. 9 or 10 PLU/UPC Text (8) or PLU/UPC
Text (16)
File Group No. 11 or 14 PLU/UPC KP Text 1 (12) or
PLU/UPC KP Text 1-6 (12)
File Group No. 12 or 13 PLU/UPC Text 1-6 (8) or
PLU/UPC Text 1-6 (16)
File Group No.18 Dynamic UPC
File Group No. 19 or 20 Dynamic UPC Price 1 or
Dynamic UPC Price 1-6
File Group No. 20 or 23 Dynamic UPC KP Text 1 (12) or
Dynamic UPC KP Text 1-6 (12)
File Group No. 24 or 25 Dynamic UPC Text 1-6 (8) or
Dynamic UPC Text 1-6 (16)
File Group No. 28 UPC PGM Pick Up
File Group No. 29 Dynamic PGM Pick Up
File Group No. 30 EAN X/Z Pick Up
File Group No. 27 Term Dynamic PLU
File Group No. 31 Dynamic UPC X/Z Pick Up
Function No. 29 Delete key
Function No. 36 PLU/UPC key
Function No. 68 Repeat key
Function No. 69 Amount key
Function No. 70 Department number entry key
Function No. 71 Inquire key
Function No. 72 Price change key
Page 94 of 246
PERIPHERALS
PGM2 Mode
PGM Menu #
Selection
01. Article
2. Setting
10. Optional
Description
02. PLU/UPC
11. UPC Non-Plu
12. UPC Delete
1. Func. Prohibit
3. Func. Select2
4. D-UPC Load
Options
UPC Programming
UPC Non-PLU Programming
Non used UPC period (day)
UPC learning, Price Change
ISBN Price
Uploading UPC from Dynamic UPC
file to main UPC
Suggested Suppliers
The supplier information contained in this document is furnished without assurance of peripheral/software
compatibility between Sharp POS products and the products of the suppliers listed.
Product specifications change without notifications (both our products and the supplier’s products).
SHARP POS does not undertake to update materials. It is the dealer’s responsibility to keep current with all
technical issues associated with these products
SYMBOL TECHNOLOGIES INC.
One Symbol Plaza
Hotsville, NY 11742-1300
PHONE: 1-800-722-6234
INTERNET: htttp://www.symbol.com
METROLOGIC INSTRUMENTS, INC.
90 Coles Road
Blackwood, NJ 08012
PHONE: 800-ID-METRO (436-3876) or 856-228-8100
FAX: 856-228-6673
Email: marketing@metrologic.com
INTERNET: www.metrologic.com
READY DISTRIBUTION
8303 SW Cirrus Drive
Beaverton, Oregon 97008
PHONE: 800-255-6676
INTERNET: http://readypos.com
EMAIL: sales@readypos.com; support@readypos.com
Sharp Electronics Corporation
Page 95 of 246
PERIPHERALS
What to purchase – Symbol Models
Please inform the supplier that the scanner will be interfaced with a Sharp POS System.
Scanner (Model)
Sharp Electronics Corporation
Power Adapter
Serial (RS232) Adapter
Cable
POS
Page 96 of 246
PERIPHERALS
Sharp Electronics Corporation
Page 97 of 246
PERIPHERALS
LS1004 Programming Barcodes
The following options need to be set on the scanner. Please consult your bar code scanner
documentation to obtain the barcodes to program the scanner. Scan the codes in the
following order:
1. Set RS-232C Host
2. Standard RS-232 Host Type
3. Continuous
4. Disable All Code types
5. Enable UPC/EAN
6. Do Not Transmit UPC-A Check Digit
7. Do Not Transmit UPC-E Check Digit
8. Decode UPC Only Disable
9. Do Not Convert UPC-E to UPC-A
10. Ignore UPC/EAN Supplementals
11. Disable EAN Zero Extend
12. System Character
13. Disable Code 128
14. Do Not Verify Code-39 Check Digit
15. Disable Code 39 – Full ASCII
16. Disable Code 93
17. Disable Code I 2 of 5
18. Disable Code D 2 of 5
19. Disable Codabar
20. Disable CLSI Editing
21. Transmit Code ID Character
22. Prefix STX
23. Suffix CR
24. 4800
25. Odd
26. 7-Bit
27. 1 Stop Bit
28. RTS/CTS
29. None (Parity)
Sharp Electronics Corporation
Page 98 of 246
PERIPHERALS
LS 4004 Scanner Programming Barcodes
The following options need to be set on the scanner. Please consult your bar code scanner
documentation to obtain the barcodes to program the scanner. Scan the codes in the
following order:
1. Set Defaults
2. Fujitsu RS-232C
3. Continuous On
4. Do Not Transmit UPC-A Check Digit
5. Do Not Transmit UPC-E Check Digit
6. Symbol Code ID Character
7. Scan Prefix
8. 1
9. 0
10. 0
11. 2
12. Scan Options
13. Prefix Data Suffix
14. Enter
15. 4800
16. Odd
17. 7 Bit
Sharp Electronics Corporation
Page 99 of 246
PERIPHERALS
What to purchase – Metrologic Models
Please inform the supplier that the scanner will be interfaced with a Sharp POS System.
Scanner (Model)
Sharp Electronics Corporation
Power Adapter
Serial (RS232) Adapter Cable
POS
Page 100 of 246
PERIPHERALS
Sharp Electronics Corporation
Page 101 of 246
PERIPHERALS
MS-6720 Scanner Programming Barcodes
The following options need to be set on the scanner. Please consult your bar code scanner
documentation to obtain the barcodes to program the scanner. Scan the codes in the
following order:
1.
2.
3.
4.
5.
6.
Enter Program Mode
Recall Defaults
Parity=Odd
Enable RTS/CTS
Disable Line Feed
4800 Baud Rate
7. Enable STX Prefix
8. Enable UPC Prefix
9. Exit Program Mode
Metrologic 7120 Programming Barcodes
The following options need to be set on the scanner. Please consult your bar code scanner
documentation to obtain the barcodes to program the scanner. Scan the codes in the
following order:
1. Enter Program Mode
2. Recall Defaults
3. 4800 Baud Rate
4. Enable RTS/CTS Handshaking
5. Enable STX Prefix
6. Enable UPC Prefix
7. Parity=Odd
8. Disable LF Suffix
9. Allow Configuration Mode on Power Up
10. Disable Codabar
11. Disable Code 128
12. Disable Code 93
13. Disable I 2 of 5
14. Exit Program Mode
Sharp Electronics Corporation
Page 102 of 246
PERIPHERALS
Metrologic MS9520/40 Programming Barcodes
The following options need to be set on the scanner. Please consult your bar code scanner
documentation to obtain the barcodes to program the scanner. Scan the codes in the
following order:
1. Enter Program Mode
2. Recall Defaults
3. 4800 Baud Rate
4. Enable STX Prefix
5. Enable UPC Prefix ID
6. Parity=Odd
7. Enable RTS/CTS Handshaking
8. Allow Configuration Mode on Power Up
9. Disable Codabar
10. Disable Code 128
11. Disable Code 93
12. Disable I 2 of 5
13. Exit Program Mode
Sharp Electronics Corporation
Page 103 of 246
PERIPHERALS
Section-5: Scale
The Scale may be added to the UP800 configuration as outlined below. Models ERSC6710
and ERSC6720 Avery/Weightronix Scales (Serial) are available from Sharp Sales.
1. Scale Setup
Procedure
Enter SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [21 SCALE]
④ Enter the desired Channel #
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE: When “ALL” devices are assigned to the desired Channel No., it is recommended
that a PROGRAM Reset be performed.
Assignment Method: The CHANNEL NO. Assignment is required at the machine
where the Scale is physically connected. For the Inline configuration – there is no rerouting function available.
Please consider the general rules listed below when using this feature:
• Manual entry of weighed items is prohibited unless the item is refunded.
• The UP800 customer display is not the certified display for the scale.
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PERIPHERALS
Related Programming Jobs: Scale
SRV Mode Related Jobs
SRV Job#
Setting – System Preset
902-C = 5
Setting – System Preset
903-B
Setting – System Preset
903-C
Setting – System Preset
Setting – System Preset
906-C
906-D
Setting – Free Key
950
Description
Allows the item subtotal to display on screen.
Otherwise only the weight ad price per pound will
display. Required for scale refund operation
Scale Weight System
Scale is Enabled
Tare Entry is Enabled
Unit Weight for Scale Entry
Multiplication Entry. If using, UP-P16DP set to 5.
Fractional Qty entries are Enabled
Function No. 35 [SCALE]
Function No. 66 [OPEN TARE]
PGM2 Mode
PGM Job #
2. Setting
Selection
01.Article
10. Scale Table
Description
01. Department
02. PLU/UPC
03. PLU Range
Options
Scale Compulsory / Inhibit/
Enable
Table 1 – 9 (Weight preset)
Department Programming
Follow the procedure outlined below to assign the Scale status to a department.
Procedure
Enter the PGM2-Mode by turning the MA key counter clock wise to the PGM2 position.
① Press [MODE]
② Select [6 PGM2 MODE]
③ Select [02 SETTING]
④ Select [01 ARTICLE]
⑤ Select [01 DEPARTMENT]
⑥ Select the desired department from the Department list
⑦ Go to the SCALE option and select “INHIBIT”/”ENABLE”/”COMPULSORY” by toggling
the setting with the [.] decimal key or by depressing [SBTL] and making the desired
setting.
Assignment Method:
A Department may be preset as Scale: Inhibited”/”Enabled”/”COMPULSORY”.
Please consider the general rules listed below when using this feature:
• A setting of “COMPULSORY” allows scalable registration without the depression of
the [SCALE] key prior to the entry
• The Fast Food multiplication sequence must be disabled in SRV Job#906-C
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PERIPHERALS
PLU Programming
Follow the procedure outlined below to assign the Scale status toa PLU/UPC.
Procedure
Enter the PGM2-Mode by turning the MA key counter clock wise to the PGM2 position
① Press [MODE]
② Select [6 PGM2 MODE]
③ Select [02 SETTING]
④ Select [01 ARTICLE]
⑤ Select [02 PLU/UPC]
⑥ Select the desired PLU from the PLU list
⑦ Go to the SCALE option and select “INHIBIT”/”ENABLE”/”COMPULSORY” by toggling
the setting with the [.] decimal key or by depressing [SBTL] and making the desired
setting.
Assignment Method:
A PLU may be preset as Scale: “Inhibited”/”Enabled”/”COMPULSORY”.
Please consider the general rules listed below when using this feature:
• A setting of “COMPULSORY” allows scalable registration without the depression of
the [SCALE] key prior to the entry.
• The Fast Food multiplication sequence must be disabled in SRV Job#906-C.
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PERIPHERALS
Tare Table Programming
Follow the procedure outlined below to program the tare tables. A maximum of 9 scale tare
tables are available. System Preset 903C = 2 or 3 to allow scale tare tables.
Procedure
①
②
③
④
⑤
⑥
⑦
Press [MODE]
Select [6 PGM2 MODE]
Select [02 SETTING]
Select [01 ARTICLE]
Select [10 SCALE TABLE]
Select the desired Tare Weight Table
Enter the Tare Weight which is to be deducted when the article is to be weighed
followed by entering the [ENTER] to return to the Scale Table sub-menu.
Assignment Method:
A Tare (Scale Table) weight preset will be based on the setting in SRV Job#903
Please consider the general rules listed below when using this feature:
• The Scale Table assignment is by each Department and/or PLU
2. Data Transmission Format
•
•
•
•
7 bits ASCII code
Even Parity
One Stop bit
Baud Rate: 9600 bps
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PERIPHERALS
3. Connection Cable Diagram
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PERIPHERALS
Section-6: Coin Dispenser
The TeleQuip Transact Coin Dispenser may be added to the UP800 configuration as
outlined below:
1. Coin Dispenser Setup
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [22 COIN DISPENSER]
④ Enter the desired Channel #
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE: When “ALL” devices are assigned to the desired Channel No., it is recommended
that a PROGRAM Reset be performed.
Assignment Method: The CHANNEL NO. Assignment is required at the machine
where the Coin Dispenser is physically connected. For the Inline configuration –
there is no re-routing function available.
Please consider the general rules listed below when using this feature:
• In order for the Coin Dispenser to issue change, the Cashier/Server drawer assignment
must be set (“1”, or “2”)
• Change due must be enabled in the Media programming.
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PERIPHERALS
Related Programming Jobs: Coin Dispenser
PGM2 Mode
PGM Job#
2. Setting
Selection
5. Media
Description
1. Cash
2. Check
Options
Short Tender
Enable
Change Due
Enable
Drawer Opening
Yes
2. Data Transmission Format
•
•
•
•
•
7 bits ASCII code
One Start bit
Even Parity
One Stop bit
Baud Rate: 9600 bps asynchronous
3. Connection Cable Diagram
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PERIPHERALS
Section-7: MCR UNIT UP-E13MR3
The Magnetic Card Reader is used for account balances, Customer File, Credit Cards, and
Debit card. Tracks 1, 2, and 3 are available.
Se
1. MCR Installation
Procedure tion4: Coin Dispenser
① Align the MCR sheet (1) with the positioning line of the top cabinet.
② Mark 3 points of the asterisk mark on the MCR sheet (3).
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PERIPHERALS
③ Aligning with the markings, secure the MCR bracket to the top cabinet with 3 screws.
④ Connect the connector cable to the MCR unit.
⑤ Install the MCR unit to the MCR bracket.
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PERIPHERALS
⑥ Fix the connector cable to the MCR unit.
⑦ Fix the connector cable to the bottom of the lower cabinet with the nylon clam and
screw. Note: Since the connector cable is passed through the gab between the reset
switch cover and the RS232C cover, avoid bringing the cable in contact with the cover
plates.
⑧ Connect the connector cable to the main unit
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PERIPHERALS
Section-3: More on RS232
RS232 communications for peripheral devices is usually low-speed communications, which
do not demand the tight specifications required for complex communications.
Cabling considerations - you should use cabling made for RS-232 data communications
using a high quality low capacitance data grade cable. The standard maxim length is 50'
but if data is Async you can increase that distance with a good grade of cable.
The RS-232 signal on a single cable is impossible to screen effectively for noise. By
screening (or shielding) the entire cable you can reduce the influence of outside noise, but
internally generated noise remains a problem. As the baud rate and line length increase,
the effect of capacitance between the different lines introduces serious cross talk (this
especially true on synchronous data - because of the clock lines) until a point is reached
where the data itself is unreadable. Using low capacitance cable and shielding each pair
can reduce Signal Cross talk.
The maxim distance will depend on the speed and noise level around the cable run.
On longer runs a line driver may be required. This is a simple modem used to increase the
maxim distance you can run RS-232 data.
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Section – 5: INLINE
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INLINE SYSTEM
Section-1: Overview
This section has been developed to assist in the implementation of inline operations for the
model UP-800 that incorporates an Ethernet topology using some of the TCP/IP suite of
protocols.
In simplistic terms, the UP-800 inline system is essentially a Local Area Network (LAN)
consisting of point of sale terminals, remote printers, a hub and possibly a personal
computer.
For additional information, please refer to the Sharp UP-800 Inter Register Communications
Manual.
1. Basic Configuration
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INLINE SYSTEM
2. Inline System General Specification
The basic UP-800 Inline system consists of the following:
Specifications & Requirements
Number of Terminals
Maximum 32 Terminals
1 Master / 31 Satellites
1 Satellite can be a Backup
Master
Maximum Cable Distance
328 Feet per run (from POS to Hub)
Additional Requirements
Hub 10Base-T
3. Inline Function Principles
The INLINE system enables multiple POS terminals to be connected through LAN cables
for executing the following tasks:
•
•
•
•
•
Real time transmission between POS terminals (for select data such as Server Sign-on
and Guest check data (GLU) entry) (Master ÅÆ Satellite)
Batch consolidation of sales data between POS terminals (Satellite Æ Master)
Preset data downloading between POS (Master Æ Satellite)
Automatic printout of menu data from the POS to kitchen printers (All Æ KP)
Consolidation of sales data by T-LOG polling (Satellite Æ Master)
NOTE: Real time transmission is used for this inline system. Since the satellites operate by
back tasks, care should be exercised for downloading
The following are considered Inline functions:
Inline Functions
No.
Functions
1
Downloads
2
Sales Data Collection
3
Centralized Control
4
5
Printer Re-routing
Misc. Functions
6
T-Log polling
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Description
System Presets
Free Key Layout
PGM-mode
All
Individual or All Satellites
Sales Data Consolidation by the Master
Report printing
Guest Checks/Drive Through operations
Servers/Employees
Kitchen Printer
Open/Close Store
Manager Retry Functions
Transaction Log analysis
SRV-mode
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INLINE SYSTEM
Server Sign On/Off function:
The Master has transaction memories dedicated to ALL Servers and utilizes a RECEIVE BUFFER to
process the data.
Server signs ON at a Satellite terminal:
• Its Server Transaction memory is cleared
• Its Server preset memory is received
Server signs OFF at a Satellite Terminal:
• The contents of its Server transaction memory is transferred to the Master
• The transferred data is added into the Transaction memory for the specific Server that signed off
IMPORTANT:
The PROGRAM RESET can cause the system to become unbalanced when performed
while Servers remain signed on.
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INLINE SYSTEM
GLU/PBLU Lookup function:
The Inline system offers a “floating” GLU/PBLU (guest check) system allowing any terminal within the
system to access the Guest Check data. When the GLU file lookup entry is made in REG or MGR mode
at a Satellite, inline communications are initiated with the Master under the following type entries:
• New Order or Reorder – Look up
• Payment entry (any Media key) or Temporary finalization ([SERVICE] or [FINAL]) - Finalization
• Bill printing
• Bill Transfer/Bill Totalizing (Check-Add)
Inline communications for GLU/PBLU entries are classified as Look up or Finalization:
IMPORTANT:
The above data transfer illustrates why a PROGRAM RESET can cause the system to
become unbalanced when performed while Guest Checks are in an open state
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INLINE SYSTEM
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INLINE SYSTEM
T-Log Polling function:
The transaction data in REG and MGR mode can be saved in the T-Log file where the Master
consolidates the system’s data for further processing.
T-Log Polling – Sequence
①
②
③
④
T-Log polling starts by the execution of the Open Store command from the Master
T-Log polling is stopped by the execution of the Close Store command from the Master
T-Log polling and Consolidation occurs upon the Closed Store command
When T-Log data exceeds the preset record number (defined in SRV Job#923-A&B), the Satellite
will request the Master to poll the T-Log data. The Master starts the T-Log polling of the Satellite
and consolidates the data in its own file
⑤ When the Master completes the polling of the 1st Satellite, it will wait for a polling cycle (as defined in
SRV Job#923-D) and start the consolidation of the next Satellite,
IMPORTANT:
T-Log data is used to analyze transaction details by software applications such as the
Sharp Data Wizard for reporting analytics down to the receipt level
Please consider the general rules listed below when using this feature:
• If the T-Log file becomes full, it is possible to inhibit all further REG-mode operations
• The T-Log full error is printed on the Journal printer if assigned
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INLINE SYSTEM
Section-2: Inline System Connection
Prior to programming, it is important to insure that the hardware connections necessary for
each terminal are accomplished. As a basic rule, the following steps may be used for each
peripheral device:
1. Connecting the UP-800:
Procedure:
① Connect the specified LAN cable to the Ethernet port marked “LAN”
② Install a ferrite core (part no. RCORF6699BHZZ) within 3 cm of the connector on the
connection cable to reduce interference
2. Cabling Specifications:
The below guideline for cabling should be observed when connecting a UP-800 as an Inline
terminal:
Cabling Specifications:
Specifications & Requirements
Maximum Cable Distance
328 Feet per run (from POS to Hub)
Requirements
Hub 10Base-T
Straight RJ45 CAT 5 Cable UTP 24 AWG with
shielded connector.
The Electrical Industries Association (EIA)
divides UTP into different categories by quality
grade (average wiring grade -AWG).
The rating for each category refers to
conductor size, electrical characteristics, and
twists per foot. UTP cables consist of four
pairs of unshielded copper wires twisted
around each other and bundled with resin and
coated as a single line. Cable connectors
should be 8-core (RJ-45) shielded modular
jacks.
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INLINE SYSTEM
Connector Specifications:
IMPORTANT:
The UP-800 LAN port is a shielded-type port that provides a well-grounded connection for
external cabling. In order to insure a proper connection it is recommended that shielded
RJ-45 connectors be used for external cabling.
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INLINE SYSTEM
Section-3: Inline System Readings
Inline programming consists of SRV and PGM2 – mode-programming jobs, which define
the system configuration, which makes up the UP-800 Inline system.
1. Entering the SRV-Mode/Program Reset
To enter SRV Mode programming or to perform a program reset, you must toggle the Reset
Switch to the on or forward position and then back to the original off position.
Procedure:
① Unscrew the plate covering the Reset Switch to gain access
② Set the Reset Switch to the “ON” or forward position
③ Set the Reset Switch to the “OFF” or original position.
④ Reattach the plate covering the Reset Switch.
The SRV-mode Main Menu will appear:
IMPORTANT:
A program reset should NOT be performed at any terminal in an Inline configuration when the
system is being used (e.g. Guest Checks are opened or servers are signed on). A safe scenario for
performing a Program Reset is to only perform this when the system is in the CLOSE STORE state
(executed in the PGM2 Mode)
Please consider the general rules listed below when using this feature:
• A Closed Store command can not be executed when Servers remain signed on at the Satellites
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INLINE SYSTEM
1. SRV-mode Program Readings:
List of SRV-mode Program Reports:
Program Readings
Mode
Main Menu
SRV-Mode
1 READING
Sub Menu
1 SYSTEM PRESET
2 DEVICE CONFIG
3 FREE KEY LAYOUT
4 FILE
5 SSP
Procedure – example (System Presets):
(1)
(2)
(3)
(4)
Enter the SRV-Mode as previously outlined
Select [1 READING]
Select [1 SYSTEM PRESETS]
Select either [1 DISPLAY] or [2 REPORT PRINTER]
Usage Method: The resulting report will provide the settings for the SRV Job# 902,
#920 ~ #925 which will determine how the UP-800 will function.
Please consider the general rules listed below when using this feature:
• The Master List will include the terminal number (IP ADDRESS 4 only) and the
machine no. for each terminal in the system
• The Master’s terminal no. must be programmed in the Master List (should be first)
2. PGM-mode Program Readings:
List of PGM-mode Program Reports:
Program Readings
Mode
PGM2-mode
Main Menu
08 KP READING
20 INLINE READING
Sub Menu
1 INLINE PRESET
2 SIGN ON SERVER
Procedure – Inline Preset:
Enter the PGM2-Mode by pressing the [MODE] key and selecting [6 PGM2 MODE] and
choosing [1 READING]. Select [20 INLINE READING]
① Select [1 INLINE PRESET]
② Select [1 DISPLAY] to view the reading on the touch-screen or select [2 REPORT
PRINTER] to generate a hard copy of this report.
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INLINE SYSTEM
Section-4: Basic Inline System Setup
Each Satellite and a Master is assigned a unique terminal IP Address during the IRC
programming. The terminal IP Address acts as the “terminal no.” for each machine on the
network. The Inline setup has been automated through the IRC SETTING job in SRVmode, which may be executed as follows:
1. Satellite
Procedure:
Enter the SRV-Mode as outlined earlier
① Select [3 IRC SETTING]
② Select [1 TERMINAL SETTING]
③ Select [1 SATELLITE]
④ Enter the desired IP ADDRESS along with choosing the desired parameters:
• PLU/UPC
Centralized/Individual
• PLU/UPC STOCK
Centralized/Individual
• GLU
Centralized/Individual
• POSITIVE
Centralized/Individual
• NEGATIVE
Centralized/Individual
• Backup Master:
Not/Exist
Assignment Method: The Satellite terminals should be setup prior to the Master. The
IRC SETTING job will automatically CREATE or ERASE memory file allocation based
on the terminal-type selection.
Please consider the general rules listed below when using this feature:
• A PROGRAM RESET is required upon completion
• A journal printer should be connected in order to see that the available memory is
sufficient (memory lacking errors are printed only on the journal printer)
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INLINE SYSTEM
2. Master
Procedure:
Enter the SRV-Mode as outlined earlier
① Select [3 IRC SETTING]
② Select [1 TERMINAL SETTING]
③ Select [2 MASTER]
④ Enter the desired IP ADDRESS along with choosing the desired parameters:
• PLU/UPC
Centralized/Individual
• PLU/UPC STOCK
Centralized/Individual
• GLU
Centralized/Individual
• POSITIVE
Centralized/Individual
• NEGATIVE
Centralized/Individual
• Backup Master:
Not/Exist
⑤ Enter the master’s IP ADDRESS 4 followed by its machine no. followed by
depressing the [ENTER] key
⑥ Enter IP ADDRESS 4 and machine number for every Satellite in the system followed
by depressing the [ENTER] key a second time upon entry of the last Satellite
The Master will display “processing” - automatically executing an Inline Preset download
Assignment Method: The Master terminal should be setup after the Backup Master
and Satellite terminals. After the IRC SETTING job has automatically created the
necessary memory file allocation, it will automatically download the Inline Presets.
Please consider the general rules listed below when using this feature:
• A PROGRAM RESET is required upon completion
• A journal printer should be connected in order to see that the available memory is
sufficient (memory lacking errors are printed only on the journal printer)
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INLINE SYSTEM
3. Memory File Allocation Usage
Once the SRV Job: IRC SETTING has been executed, depending on the type of terminal; memory files
are created or erased to establish the Inline system environment for data transfer. The following sections
will outline which files exist and how they interact in the Inline configuration.
Satellite’s File Allocation:
When the type Terminal is a Satellite, selected memory files are erased from the system. The specific files
erased or created upon the IRC SETTING job is determined by the setting in System Preset Job# 924
and #925 and which “Parent” file is resident in the UP-800 at the time of execution of the IRC SETTING
job. The below chart represents the file allocation when the terminal is a Satellite:
Assignment Method: The Satellite terminal should be setup prior to the Master.
Please consider the general rules listed below when using this feature:
• A PROGRAM RESET is required upon completion
• A journal printer should be connected in order to see that the available memory is
sufficient (memory lacking errors are printed only on the journal printer)
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INLINE SYSTEM
Inline System – Master’s File Allocation:
When the Type Terminal has been selected as a Master; additional memory files are created. The
specific files created upon the IRC SETTING job is determined by the setting in System Preset Job# 924
and #925 and which “Parent” file is resident in the UP-800 at the time of execution of the IRC SETTING
job. The below chart represents the file allocation when the terminal is a Master:
Caution:
The Master terminal should be setup after the Satellite terminals. The IRC SETTING job will
automatically CREATE memory file allocation based on the terminal-type selection.
Please consider the general rules listed below when using this feature:
• A PROGRAM RESET is required upon completion
• A journal printer should be connected in order to see that the available memory is
sufficient (memory lacking errors are printed only on the journal printer)
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INLINE SYSTEM
IRC Setting related errors
Lacking Memory:
When memory allocation has
exceeded the physical capacity,
then the “LACKING MEMORY”
results upon executing the IRC
SETTING job
Sharp Electronics Corporation
03/01/03
#0095
INLINE RAM CLEAR
902#
920#
921#
T-NO.
MASTER LIST
T-NO.
001
002
*008*
*094*
*120*
*124*
*053*
*058*
*063*
*068*
*073*
*185*
*144*
*143*
*009*
*014*
*054*
*059*
*064*
*069*
*074*
*089*
*095*
*121*
*125*
*134*
*135*
*010*
*015*
*055*
*060*
*065*
*070*
*075*
*090*
*096*
*122*
*126*
*136*
*137*
*146*
*111*
*112*
INITIAL D/L
INLINE PRESET
0000002
000001
10:13
1000
6002
0000
192.168.000.001
M-NO.
000001#
000002#
LACKING MEMORY
LACKING MEMORY
LACKING MEMORY
LACKING MEMORY
LACKING MEMORY
LACKING MEMORY
OK
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INLINE SYSTEM
Section-5: IRC Related Programming
IRC setup programming consists of service-mode and PGM-mode programming jobs,
which define the UP-800 Inline system capabilities.
Related Programming Jobs: Inline System
SRV Mode:
SRV-Mode Related Jobs
SRV Menu
Job No.
Setting – System Preset
902-A
Setting – System Preset
919-A
Setting – System Preset
920-A, B, C, D
Setting – System Preset
921-B
Setting – System Preset
923-A, B, C, D
Setting – System Preset
924
Setting – System Preset
925-A, B, C, D
Description
Inline operations are Enabled
Guest Check System / GLU/PBLU Entry is Compulsory
for Reorder Entries
A-Back-Up Master Function is Enabled
B-Back-Up Master can perform System Reports &
Download Jobs
C-Inline Download Jobs are Broadcasted (vs. sending
individual)
D-PGM2-Mode Programming is allowed at the Satellite
Terminal
GLU System Control-Each Terminal/Centralized
(Master)
A, B- The No. of Records which are requested for the TLog Polling Function
C-T-Log Function is Enabled
D-T-Log Polling Cycle (seconds)
Inline System Control upon Individual Z2 Resetting
Reports /
Lock After Ind. Daily Net Z2 Report / Lock after Ind.
Trans. Z2 Report
A-Method of System Trans.-Z Resetting / Only Individual
Reset/All data / System Trans.-Z Consolidation Clears
Individual memory
B-Various Individual report jobs are allowed
C-Print format for Consol. Reports
D- Allow resetting reports while Server remains signedon / Allow resetting reports while the store is open
NOTE: These are minimal settings for the terminals. More programming may be necessary
as per end user specifications.
Caution:
Making changes to the Systems Presets that are related to Inline System control will require
the execution of the IRC SETTING job.
Please consider the general rules listed below when using this feature:
• An IRC SETTING is required after modification to the above SRV Job’s
• A PROGRAM RESET is required upon modification
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INLINE SYSTEM
PGM-Mode:
PGM Mode Job Listing
PGM2 –Menu
Description
PGM2
05 Data Clear
PGM2
06 Open Store
PGM2
07 Close Store
PGM2
08 KP Reading
PGM2
09 KP Setting
20 Inline Reading Inline Preset
Sign On Server
PGM2
21 Inline Setting
PGM2
22 Initial D/L
PGM2
23 Maintenance D/L
PGM2
24 Declaration
Master
Satellite
limited
Inline System – Terminal No. IP Address:
This programming is intended to determine the terminal number of each machine within the Inline system
• TERMINAL NO. IP ADDRESS 1 – 3 must be set the same for every machine within the Inline
system
• If TERMINAL NO. IP ADDRESS 4 is programmed at “0”, the machine’s Inline communications
function is disabled
• If two or more machines are assigned the same terminal number within the same Inline system,
communications cannot be assured
• TERMINAL NO. IP ADDRESS 4 must be 1 and 254
Assignment Method: When the above guidelines are not observed, when
programming the Master’s polling list, a LOCK ERROR will result.
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INLINE SYSTEM
1. Inline Setting
The INLINE SETTING programming job is available as a standard preset in case there is
the requirement for modification after the initial SRV Mode IRC SETTING job has been
executed.
Procedure:
① Enter the PGM2-Mode by pressing the [MODE] key and selecting [6 PGM2 MODE].
Select [21 INLINE SETTING]
② Enter the desired IP ADDRESS along with choosing the desired parameters:
1. System Retry:
Enable/Disable
2. Lookup Order:
MA/SA
Assignment Method: It is recommended that the when changing the IP ADDRESS 4
setting that this be performed through the IRC SETTING job.
Please consider the general rules listed below when using this feature:
• When changes are made at the Master, the Master List will be prompted (the existing Machine
No. will appear at the Terminal No. input)
• The INITIAL D/L: INLINE PRESET job should be performed upon completion
2. Server Sign On Report
Procedure:
Enter the PGM2-Mode by pressing the [MODE] key and selecting [6 PGM2 MODE].
① Select [20 INLINE READING]
② Select [2 SIGN ON SERVER]
③ Select [1 DISPLAY] to view the reading on the touch-screen or select [2 REPORT
PRINTER] to generate a hard copy of this report.
Important:
It recommended that the SERVER SIGN ON reading is performed prior to working on an
installed system to insure that when entering the SRV mode that the servers have been
previously signed off
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INLINE SYSTEM
3. Open Store
The Open Store command is used to control the Inline system. Upon execution at the
Master, sales entry and the T-Log polling service to Satellite machines is started.
Procedure:
Enter the PGM2-Mode by pressing the [MODE] key and selecting [6 PGM2 MODE].
1. Select [6 OPEN STORE]
The Open Store command is executed based on the Master’s polling list presets
Usage Method: Notification of the Inline System status is printed on the journal
printer.
4. Close Store
The Close Store command is used to control the Inline system. Upon execution at the
Master, sales entries and the T-Log polling service to Satellite machines is halted.
Procedure:
Enter the PGM2-Mode by pressing the [MODE] key and selecting [6 PGM2 MODE].
1. Select [7 CLOSE STORE]
The Closed Store command is executed based on the Master’s polling list presets
Usage Method: Notification of the Inline System status is printed on the journal
printer.
Please consider the general rules listed below when using this feature:
• All servers must be signed off prior to executing the Close Store command or the “IS SIGNED ON”
error will appear listing which machines have a server signed on to it
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Section-6: Remote Printing and Printer Re-routing
This section will assist in the implementation of printer devices used for remote printing,
which require connection to an RS232 port and is considered part of the Inline system.
Prior to programming, it is important to insure that the hardware connections necessary for
each device are accomplished. As a basic rule, the following steps may be used for each
peripheral device:
1. Connecting the UP-800:
Procedure:
① Connect the specified RS232 cable to the desired Channel to be assigned
② Install a ferrite core (part no. RCORF6699BHZZ) within 50 cm of the connector on the
connection cable to reduce interference
2. Cabling Specifications:
As a general rule, each peripheral’s manufacturer should provide their recommended
specifications for cabling to the peripheral device. The below guideline for cabling should
be observed when connecting a serial device to the UP-800 terminal:
Cabling Specifications:
RS232 Serial Cable
Maximum Distance from POS to Printer
Type Cable
Wire Gauge
Belden Number
50 ft. or less
Twisted Pair
24 AWG / Shielded
9540
* The true maximum distance will be determined by the quality of the cable
3. Standard D-Sub 9 Pin Connector:
The UP-800 CH1 and CH2 utilizes a standard PC-type COM Port - EIA-574 RS-232 pin out
on a DB-9 pin used for Asynchronous Data and CH3 and CH4 utilizes a Modular Jack RJ45
8 pin type COM Port for RS232. Please refer to the Peripherals section for port and cable
pinouts.
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4. KP System Overview
A Remote printer (KP) may be added to the UP-800 configuration when item printing to a
remote location such as a kitchen or prep area is required. A system overview and example
Device assignment assuming that KP #1 is used:
Example KP Configuration:
The following device assignments are considered based on the above configuration:
KP Setup
Term.
Type Terminal
No.
001
Master
002
1st Satellite
003
2nd Satellite
KP #1 Device Assign Setup
(Terminal No./Channel No.)
Term. No.= 000 / Channel No.= 1
Term. No.= 001 / Channel No.= 1
Term. No.= 001 / Channel No.= 1
Basically the Satellite’s are using the port settings of another terminal. This means that it is
possible for the Satellites to utilize their own Channel No. 1 as a direct connection to
another device.
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5. Standalone with IRC – (Minimum Setting)
Procedure:
Enter the SRV-Mode as outlined earlier
① Select [3 IRC SETTING]
② Select [1 TERMINAL SETTING]
③ Select [4 STD. WITH IRC]
④ Enter the desired IP ADDRESS followed by depressing the [ENTER] key
Assignment Method: The IRC SETTING job will automatically CREATE the memory
file allocation based on the KP preset being preset and initialize the I/O control for
KP printing.
Please consider the general rules listed below when using this feature:
• A PROGRAM RESET is required upon completion
• A journal printer should be connected in order to see that the available memory is
sufficient (memory lacking errors are printed only on the journal printer)
Printer Devices: KP Printing System
The following devices may be considered for KP devices:
Device
KP #1 – KP #9
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Type Printer
Epson TM-U200/U230
Epson TM-U300
Epson TM-T80
Epson TM-T85/88(3)
Epson TM-T88(3)
ER-01PU
UP-T80BP
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6. KP Printer Device setup
Procedure
Enter the SRV-Mode as outlined earlier
① Select [2 SETTING]
② Select [1 DEVICE CONFIG]
③ Select [08 KP#1] – [16 KP#9]
④ Enter the desired Channel # and Terminal # and choose the desired parameters (Printer
Name: Type and Auto Cutter: Yes/No)
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Assign Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE: When “ALL” KP printers are assigned to the desired Channel No., it is
recommended that a PROGRAM Reset be performed.
Assignment Method: The CHANNEL NO. assignment is only dedicated at the
machine where the printer is physically connected. For the Inline configuration – the
TERMINAL and CHANNEL of the machine where the printer is physically located is
required.
Please consider the general rules listed below when using this feature:
• A printing device can not be assigned to a Channel where a non-printing device is
already assigned (ex: SCALE)
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Related Programming Jobs: KP Printing
SRV Mode
SRV Menu / Job#
Setting – System Preset
902-A
Setting – System Preset
918-A, B, C
Setting – System Preset
926-A, B
Setting – System Preset
929-A
Setting – Free Key
950
Description
Inline operations are ENABLED
A: Combo Text print selections
B: PLU text RED print selections
C: KP print output selections (grouping like
items/double-size)
A: Direct Voids/Past Void printing selections
B: Refund print selections
Media Key KP Print Format is
Detailed/Summary
Function No. 64 [RP SEND]
PGM2 Mode
PGM2 Menu /Job #
PGM2 – KP Setting
Description
KP Setting / Remote printer
Enable data transmission for Remote printers
Second Remote printer number assignment
Remote printer header text setting
Remote printer formatting
Chit Receipt print formatting
KP Setting PGM Reading
Procedure
Enter the PGM2-Mode by turning the MA key counter clock wise to the PGM2 position
① Select [08 KP READING]
② Select [1 DISPLAY] to view the reading on the touch-screen or select [2 REPORT
PRINTER] to generate a hard copy of this report.
NOTE: The KP may output: Item Text, Quantity, Unit Price, Amount, DEPT/PLU code,
Media, Non Add # and Header information.
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7. KP Printer Setting Options
The option selections for KP#1 – KP#9 are preset in PGM2 mode.
Second (Backup) Remote Printing:
If an error occurs at the first assigned remote printer, then the system recovers
automatically and prints the data at the assigned Second KP (backup).
Duplicate Remote Printer Assignment:
The UP-800 system is capable of assigning two remote printers to any item (department,
PLU, and media keys) simultaneously.
KP PGM Presets
Procedure
Enter PGM2-MODE by pressing the [MODE] key and select [6 PGM2 MODE]
① Select [09 KP SETTING]
② Select the KP (1 – 9)
③ Enter the desired parameters followed by depressing the [CASH] key:
1. Data Print:
ON KP, CHIT or Nothing
2. Second KP:
0–9
3. Name:
Max. 12 char.
4. Qty is 1:
Skip/Print
5. PLU/Dept Code:
Skip/Print
6. Unit Price:
Skip/Print
7. Amount:
Skip/Print
Please consider the general rules listed below when using this feature:
• When transmission is selected for “DISABLE” then a CHIT receipt is printed
Procedure (continued)
The CHIT FORMAT settings will be prompted
① Enter the desired parameters followed by the [CASH] key:
1. Qty is 1:
Skip/Print
2. PLU/Dept Code:
Skip/Print
3. Unit Price:
Skip/Print
4. Amount:
Skip/Print
Assignment Method: When a second KP is not assigned then the data is printed on a
CHIT receipt if the Receipt printer is assigned at the machine.
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More on KP Assignments
Receipt Chit Assignment:
In addition to the two printer assignments per item, there is also the capability to print those
same items in remote printer format at the terminals own R/J printer.
Expeditor Printer Assignment:
The setting is performed through the assigning of a remote printer to a specific media key.
This will initiate a "receipt" type order to be printed once the previously assigned media key
has concluded sales.
RP Send Function:
The RP Send function allows for the operator to send those items that require longer prep
time first, prior to the conclusion of that order entry.
Black and Red Print:
The UP-800 supports two colors for easy viewing of Condiment (zero priced PLU items)
instructions, modifiers, and corrections.
Kitchen Printer Recapitulation:
This feature consolidates like items on the remote printer.
Priority Print:
This feature can send items in the programmed order of priority by assigning PLU items to priority
groups (1-9).
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Section-7: Inline Download Jobs
When modifications are made to the Inline Master, system presets, keyboard and preset
(pgm2) data programming, you can distribute the preset data from the master to all
satellites in the network.
The purpose is to keep the Inline system synchronized through the usage of program data
download jobs (Master Æ Satellites).
1. Download Methods
There are three options for updating preset data in the UP-800 Inline system:
MODE
Option
SRV
Download
SRV Parameter
Free Key Layout
PGM 2
Initial D/L
PGM 2
Maintenance D/L
Explanation
Intended Use
Downloading System Presets
(900s) and the Free key (950)
layout/keyboard
Downloading the contents of
the file program data of the
Master into the file of a Satellite
after clearing the file totalizers
(Z1/Z2).
Downloading the contents of
the file program data of the
Master into the file of a Satellite
without clearing the file
totalizers (Z1/Z2)
During setup
During setup
When Preset data is
changed
2. SRV Mode Download Jobs
The SRV Mode Download option allows for transmitting the system presets settings and
free key layout from the master to the satellite terminals. This option is used typically upon
initial setup of the Inline system.
SRV Mode
SRV Menu / Job#
04 Download
Description
1 SRV Parameter
2 Free Key Layout
Procedure
Enter the SRV-Mode as outlined earlier
① Select [4 DOWN LOAD]
② Select [1 SRV PARAMETER]
③ Select [1 ALL] or [2 MACHINE SELECT] (followed by selecting each machine)
④ Execute the Download Job by depressing the [ENTER] key
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Assignment Method: For 2 MACHINE SELECT: choose each machine by toggling the
[.] decimal key to change the selection from “NO” to “YES”.
Please consider the general rules listed below when using this feature:
• SRV Parameter (System Presets) jobs that may cause system malfunctions will not
be downloaded
3. PGM2 Mode Download Jobs
The Initial Download method for distributing preset data transmits the program data from
the Master after the file area is cleared. This method is used typically upon initial setup of
the Inline system.
PGM2 Mode
PGM2 Mode Menu
22 INITIAL D/L
Description
Timing
01 DEPT – Department
02 DIRECT KEY – Direct Departments
and PLU
03 PLU – PLU presets
04 PLU Menu Key
05 LINK PLU
06 CONDIMENT
07 MIX&MATCH
08 COMBO MEAL
09 UPC NON-PLU
10 TRANSACTION
11 MANAGER
12 SERV. SIGN OFF
13 OPTION
14 DATE/TIME
15 LOGO
16 DEF. MENU LEVEL
17 TAX
18 NEGATIVE#
19 POSITIVE#
20 MACRO KEY
20 FUNCTION KEY
22 CAPTURE KEY
23 CAPTURE JOB#
24 ONLINE PRESET
25 INLINE PRESET
26 KP PRESET
27 DEVICE CONFIG
28 ALL PGM
only after Z1 and Z2
anytime
only after Z1 and Z2
anytime
anytime
anytime
anytime
only after Z1 and Z2
only after Z1 and Z2
only after Z1 and Z2
Only after Z1 and Z2
anytime
only after Z1 and Z2
anytime
anytime
only after Z1 and Z2
anytime
anytime
anytime
anytime
anytime
anytime
only at Initial setup
anytime
anytime
anytime
only at Initial setup
only at Initial setup
Procedure
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Enter PGM2-MODE by pressing the [MODE] key and select [6 PGM2 MODE]
① Select [22 INITIAL D/L]
② Select the desired file data (and their parameters) to be downloaded
③ Choose the Satellites to receive the file data (All/by each machine)
Caution
INITIAL D/L Job #27 ALL PGM will clear the Satellite’s totals if executed prior to performing
the Z1 or Z2 reports
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Maintenance Download Jobs
The Maintenance Download method for distributing preset data transmits the program data
from the Master without clearing the file area. This method is used when the preset data is
modified after the initial installation.
Job #
MAINTENANCE D/L
Description
Timing
01 DEPT
02 DEPT PRICE
03 DEPT CVM DATA
04 PLU/UPC
05 PLU PRICE
06 PLU CVM DATA
07 LINK PLU
08 CONDIMENT
09 MIX&MATCH
10 COMBO MEAL
11 COMBO CVM DATA
12 TRANSACTION
13 POSITIVE#
anytime
anytime
anytime
anytime
anytime
anytime
anytime
anytime
anytime
anytime
anytime
anytime
anytime
Procedure
Enter PGM2-MODE by pressing the [MODE] key and select [6 PGM2 MODE]
① Select [23 MAINTENANCE D/L]
② Select the desired file data (and their parameters) to be downloaded
③ Choose the Satellites to receive the file data (All/by each machine)
Assignment Method: For 2 MACHINE SELECT: choose each machine by toggling the
[.] decimal key to change the selection from “NO” to “YES”.
More on Download Jobs
① PGM download for PLU/UPC do not include Stock data.
② PGM download for Option includes the following:
•
•
•
•
•
•
•
•
•
•
•
Optional feature presets
Scale preset
Validation presets
Hourly report format presets
Stack report presets
Secret code presets (PGM mode)
Auto key presets
Location presets
GLU range
The Logo file includes logo text, bill logo, dept, group text, hourly group text, currency, and
descriptor.
PGM download jobs for PLU/UPC include Link PLU and Set PLU presets
NOTE: Initial D/L All PGM should not be performed when totals exist in the system. The
totalizers of the receiving satellite are erased. Performed individual initial D/L jobs will
result in a non-reset error.
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Section-8: Data Clear Jobs
In the event a problem has occurred within the Inline system, it is possible to manually clear
selected status flags and memories to
PGM2 Mode – Data Clear Jobs:
PGM 2 Mode Menu
05 DATA CLEAR
PGM2 –Mode Programming
1 T-LOG
2 CAPTURE DATA
3 TRANSACTION
4 HOURLY
5 DAILY NET
6 SIGN ON FLAG
7 GLU USED FLAG
8 OFFLINE ACCT
9 E.JOURNAL
Master
Satellite
Procedure
Enter PGM2-MODE by pressing the [MODE] key and select [6 PGM2 MODE]
① Select [05 DATA CLEAR]
② Select the desired memory to be cleared followed by depressing the [ENTER] key
Caution
It is recommended to use the MANUAL CLEAR option as a last resort as they will cause the
system to become unbalanced.
Assignment Method: It is recommended to restrict the MANUAL CLEAR jobs from
unsupervised end-user usage.
Please consider the general rules listed below when using this feature:
• The results of the MANUAL CLEAR job are printed on the Journal printer
• The TRANSACTION manual clear job clears both the Department and Transaction
memories
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Section-9: System Backup Master
The UP-800’s Backup Master function is performed by one of the Satellites designated as a
Backup Master that can execute the Master’s functions when trouble exists.
The functions that a Backup Master may perform are as follows:
• GLU Function: File lookup and Uploading, System Reports and Download Jobs
1 Backup Master GLU/PBLU Lookup function:
•
•
•
•
All Satellites upload Guest Check data to the Master
The Master receives the data, processes it and sends it back to the Satellite
The Satellite then sends the data to the Backup Master
The Backup Master receives the data, processes it and sends it back to the Satellite
IMPORTANT:
The above data transfer is only possible when SRV Job#920-B has enabled the Backup
Master to provide this function (= +4)
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2 Inline System Setup – with a Backup Master
Please note that the SRV mode IRC SETTING job is combined with SYSTEM PRESET
settings to enable a Backup Master that can provide the functions supported by the Master.
Satellite – Minimum procedure
Procedure:
Enter the SRV-Mode as outlined earlier
① Select [2 SETTING]
② Select [1 SYSTEM PRESET]
③ Set SRV#920 = 74x1 followed by [ENTER] key and then [CASH] to return to the SRV
SETTING menu
④ Depress the [CANCEL] key to return to the SRV Main Menu
⑤ Select [3 IRC SETTING]
⑥ Select [1 TERMINAL SETTING]
⑦ Select [1 SATELLITE]
⑧ Enter the desired IP ADDRESS along with choosing the desired parameters:
• PLU/UPC
Centralized/Individual
• PLU/UPC STOCK
Centralized/Individual
• GLU
Centralized/Individual
• POSITIVE
Centralized/Individual
• NEGATIVE
Centralized/Individual
• Backup Master:
Not/Exist
⑨ Depress the [CASH] key to complete the IRC SETTING
IMPORTANT:
A PROGRAM RESET should be performed at the completion of the IRC SETTING job
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Backup Master – Minimum procedure
Procedure:
Enter the SRV-Mode as outlined earlier
① Select [2 SETTING]
② Select [SYSTEM PRESET]
③ Set SRV#920 = 7413 followed by [ENTER] key and then [CASH] to return to the SRV
SETTING menu
④ Depress the [CANCEL] key to return to the SRV Main Menu
⑤ Select [3 IRC SETTING]
⑥ Select [1 TERMINAL SETTING]
⑦ Select [3 BACKUP MASTER]
⑧ Enter the desired IP ADDRESS along with choosing the desired parameters:
• PLU/UPC
Centralized/Individual
• PLU/UPC STOCK
Centralized/Individual
• GLU
Centralized/Individual
• POSITIVE
Centralized/Individual
• NEGATIVE
Centralized/Individual
• Backup Master:
Not/Exist
⑨ Depress the [CASH] key to complete the IRC SETTING
IMPORTANT:
A PROGRAM RESET should be performed at the completion of the IRC SETTING job
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Master – Minimum procedure
The assumption is that the machine, which is designated as the Master, has a Standalone
program defined prior to the following procedure.
Procedure:
Enter the SRV-Mode as outlined in Section -3
① Select [2 SYSTEM PRESET]
② Select [1 TERMINAL SETTING]
③ Set SRV#920 = 7452 followed by [ENTER] key and then [CASH] to return to the SRV
SETTING menu
④ Depress the [CANCEL] key to return to the SRV Main Menu
⑤ Select [3 IRC SETTING]
⑥ Select [1 TERMINAL SETTING]
⑦ Select [2 MASTER]
⑧ Enter the desired IP ADDRESS along with choosing the desired parameters:
• PLU/UPC
Centralized/Individual
• PLU/UPC STOCK
Centralized/Individual
• GLU
Centralized/Individual
• POSITIVE
Centralized/Individual
• NEGATIVE
Centralized/Individual
• Backup Master:
Not/Exist
⑨ Depress the [CASH] key to continue the IRC SETTING preset for the Master List
IMPORTANT:
A PROGRAM RESET should be performed at the completion of the IRC SETTING job
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Procedure (cont.):
⑩ Enter the IP ADDRESS4 for the Master
⑪ Enter the MACHINE No. for the Master
⑫ Repeat steps 10 and 11 for every terminal in the Inline system and depress [CASH] after
the entry of the last terminal’s machine number has been entered
The entry of the Backup Master’s machine no. will appear
⑬ Enter the BMA MACHINE NO. followed by depressing the [CASH] key
The Master will finalize the IRC SETTING will automatically continue and execute Inline
Presets download - Perform a PROGRAM RESET
While in the SRV MODE main menu, select [4 DOWNLOAD] and download [1 SRV
PARAMETER] and [2 FREE KEY] if required and depress [CANCEL] to exit SRV mode
Enter the PGM2-Mode by pressing the [MODE] key and selecting [6 PGM2 MODE]
① Select [24 DECLARATION]
② Select [2 RECOVER DECLARE] to send the GLU/Server data to the Backup Master
IMPORTANT:
A PROGRAM RESET should be performed at the completion of the IRC SETTING job
Completing the Inline System:
① Select [22 INITIAL D/L]
② Select [28 ALL PGM] and select [1 ALL] to initiate downloading to all machines
While in PGM2 MODE, select [6 OPEN STORE] prior to going to REG mode
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Related Programming Jobs: Backup Master
SRV Mode
SRV Mode Menu / Job#
Description
Setting – System Preset 920-A, B, C, D Inline Terminal setting
No. 38: Server
No. 42: GLU/PBLU (All)
Setting - File
No. 43: Closed GLU
No. 44: Auto Generate
PGM2 Mode
PGM2 Mode Menu
24 DECLARATION
PGM2 –Mode Programming
Master
Backup
Master
Satellite
1 Master Declaration
2 Recover Declaration
IMPORTANT:
To insure that the Backup Master system is fully functional when a Master breaks down, it
is recommended to make sure that the physical printers required for operation be
connected to each terminal separately
Please consider the general rules listed below when using this feature:
• The printer rerouting function for the Receipt, Journal and Report printers should be
minimized when Backup Master is required
• If the terminal breaks down where the Receipt, Journal or Report printer are
physically attached – Printer related errors will result
Master Declaration – Backup Master and Master
Assignment Method: This operation is enabled for use when the Master or Backup
Master breaks down.
Please consider the general rules listed below when using this feature:
• Master Declaration is used at the Backup Master when the Master has failed
communications.
• Master Declaration at the Master is used when the Backup Master has failed
communication
• Completion of the Master Declaration executes the following processes:
o Inhibits GLU data communications
o Error GLU data and Error Server data is collected
o Notification of the Master/Backup Master breakdown situation to the Satellites
ƒ When done at the Master – the Satellites do not update the Backup
Master
ƒ When done at the Backup Master – Satellites do not update the Master
o Restarts the GLU data communications when completed
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Recovery Declaration – Backup Master and Master
Assignment Method: This operation is enabled for use when the Master or Backup
Master is recovered.
Please consider the general rules listed below when using this feature:
• Recover Declaration is performed upon initial setup of the Inline system
• Recover Declaration is used at the Backup Master when the Master has recovered
• Recover Declaration is used at the Master when the Backup Master has recovered
• Completion of the Master Declaration executes the following processes:
o Inhibits GLU data communications
o Error GLU data and Error Server data is collected
o Notification of the Master/Backup Master breakdown situation to the Satellites
ƒ When done at the Master – the Satellites will begin to update the
Backup Master
ƒ When done at the Backup Master – Satellites will begin to update the
Master
o Restarts the GLU data communications when completed
IMPORTANT:
When preset programming for Servers, Employees and Guest Checks is “modified” it is
mandatory to synchronize the Backup Master by executing the RECOVERY DECLARE job
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Section-10: Inline System Report List
1. Inline System Reports – Master and Backup Master
Report Name
DEPT
DEPT.IND.GROUP
DEPT.GROUP TOTAL
MARK DOWN FOR DEPT
PLU BY RANGE
PLU BY DEPT
PLU IND.GROUP TOTAL
PLU GROUP TOTAL
PLU STOCK
PLU COST
PLU TOP 20
PLU ZERO SALES
PLU ZERO SALES DEPT
PLU MINIMUM STOCK
PLU GROUP BY HOURLY
TRANSACTION
CID
TAX
ALL SERVER
IND.SERVER
EMPLOYEE
EMPLOYEE ADJUSTEMNT
EMPLOYEE ACTIVE STATUS
EMPLOYEE SALES
EMPLOYEE SALES
HOURLY (ALL)
RANGE
LABOR COST %
EMPLOYEE OVERTIME
DAILY NET
INGREDIENT STOCK
GLU
GLU BY SERVER
CLOSED GLU
CLOSED GLU BY SERVER
DRIVE THRU
DRIVE THRU BY SERVER
CLOSED DRIVE THRU
CLOSED DRIVE THRU BY
SERVER
DRIVE THRU SERVICE TIME
STACKED REPORT
RESET CLEAR
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OP X/Z
X
Z
Mode *1
X1/Z1
X1
Z1
X2/Z2
X2
Z2
Data for Reading
--GROUP No.
----PLU CODE
DEPT CODE
GROUP No.
--PLU CODE
PLU CODE
AMOUNT/ QTY
ALL
DEPT CODE
------------Note: *2
Note: *2
Employee No./*2
Employee No./*2
Detailed
All
------Employee No.
Ingredient Code
Note: *2
--Note: *2
--Note: *2
--Note: *2
---------
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Assignment Method: All reports are printed on the Report printer if assigned as a
device.
Please consider the general rules listed below when taking reports:
• To “STOP” a report from printing you may “cancel” it by depressing the [@/FOR] key
• When the printing is stopped, the following occurs:
o Z-counters are incremented
o When stopped during Z-Reports, the Memory is not reset
• When the Master has consolidated the data, the report can not be stopped
NOTE:
*1: X1: Daily X Report, Z1: Daily Z Report, X2: Periodic X Report, Z2: Periodic Z Report
*2: The Range can be specified by entering Start and End numbers (codes)
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2. Individual Reports – All Machines
Report Name
DEPT
DEPT.IND.GROUP
DEPT.GROUP TOTAL
MARK DOWN FOR DEPT
PLU BY RANGE
PLU PICK UP
PLU BY DEPT
PLU IND.GROUP TOTAL
PLU GROUP TOTAL
PLU STOCK
PLU COST
PLU STOCK PICK
PLU ZERO SALES
PLU ZERO SALES DEPT
PLU MINIMUM STOCK
PLU CATEGORY
TRANSACTION
DYNAMIC UPC
D-UPC PICK UP
D-UPC By Dept
CID
TAX
POSITIVE CHECK
ALL SERVER
IND.SERVER
HOURLY (ALL)
RANGE
DAILY NET
GLU
GLU BY SERVER
CLOSED GLU
CLOSED GLU BY SERVER
CUSTOMER SALES 1
CUSTOMER SALES 2
CUSTOMER BY AMT
CHARGE ACCOUNT
NO ACCESS UPC
NO ACCESS CUSTOM
CUSTOMER DELETE
STACKED REPORT
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OP X/Z
X
Z
Mode *1
X1/Z1
X1
Z1
X2/Z2
X2
Z2
Data for Reading
--GROUP No.
----PLU CODE
DEPT CODE
GROUP No.
--PLU CODE
PLU CODE
AMOUNT/ QTY
ALL
DEPT CODE
-------
------Note: *2
----Note: *2
--Note: *2
--Note: *2
--Note: *2
-------
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Assignment Method: All reports are printed on the Report printer if assigned as a
device.
Please consider the general rules listed below when taking reports:
• To “STOP” a report from printing you may “cancel” it by depressing the [@/FOR] key
• When the printing is stopped, the following occurs:
o Z-counters are incremented
o When stopped during Z-Reports, the Memory is not reset
• When the Master has consolidated the data, the report can not be stopped
NOTE:
*1:
X1: Daily X Report, Z1: Daily Z Report, X2: Periodic X Report, Z2: Periodic Z Report
*2: The Range can be specified by entering Start and End numbers (codes)
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INLINE SYSTEM
Section-11: Error Handling
When an error in the Inline system occurs, a corresponding message is displayed. When
troubleshooting an Inline system, please refer to the Error Message table below:
1. Types of Errors
General Error Messages:
More on Type Errors
In the event you have a different ROM version between the Master and the Satellites it is
probable that you will experience a [TYPE ERROR].
This will be displayed when performing the PGM2 [INITIAL D/L] – [21 ALL PGM] download
function.
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INLINE SYSTEM
Server Sign On/Off Error Processing
There are two methods of error handling for the Server function. When an error occurs
during the Server sign-on a “Lock” error will result. When there is an error upon Server
sign-off process the Manager Function is initiated.
Method-1: Lock Errors (at Sign On)
List of Server Sign On Lock Errors
Error Message
Description
NO RECORD
The specified Server code is not present in the Master
IRC BUSY
The Master is busy – can not respond within the time out period
IRC ERROR
Transmission error
Method-2: System Retry (at Sign Off)
If the Master is busy or out of service when a Satellite attempts to send Server data to the
Master, the Satellite display the Manager Retry error message and will wait for input prior to
proceeding.
RETRY? Error:
① To “retry” the transmission, select [1 RETRY]
② To “terminate” the transmission select [2 ABORT]
This causes the Satellite to place the Server’s data in an error-save file and terminates that
transaction.
Thereafter ordinary sales operations can be performed at the Satellite, as that server will
remain “on” the specific terminal until the Master or communications are recovered.
Assignment Method: Once the Master is recovered, the Server data is updated
automatically.
Please consider the general rules listed below when using this feature:
• It is not recommended to perform a PROGRAM RESET at a Satellite when the
Master experiences problems preventing communications
RETRY? Error (Backup Master):
① To “retry” the transmission, select [1 RETRY]
② To “terminate” the transmission select [2 ABORT]
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INLINE SYSTEM
IMPORTANT:
When in an Inline system with a Backup Master, the recommended selection should be to
depress [ABORT] followed by the execution of the [MASTER DECLARATION]. This causes
the Satellite to place the Server/GLU data in an error-save file and terminates that
transaction. Thereafter when the Master Declaration is performed, the data is recovered.
Guest Check Lookup/Drive Thru Lookup Error Processing
The error processing for the GLU/PBLU and Drive Through guest check operation is the
same. There are two methods of error handling for the guest check functions. When an
error occurs during the “look up” function a “Lock” error will result. When there is an error
upon finalization process the Manager Function is initiated.
Method-1: Lock Errors (at Look Up)
List of Guest Check Lookup Lock Errors
Error Message
Description
NO RECORD
The GLU code is not entered (listed) at the Master
NOT FREE
The GLU code is already in use
MEMORY FULL
There is not enough available memory in the GLU file
NO AUTHORITY
The Server entering the GLU-code does not have permission to
open that code
IRC BUSY
The Master is busy – can not respond within the time out period
IRC ERROR
Transmission error
Method-2: Retry (at Finalization)
If the Master is busy or out of service when a Satellite attempts to send guest check data to
the Master, the Satellite display the Manager Retry error message and will wait for input
prior to proceeding.
RETRY? Error:
① To “retry” the transmission, press the [1 RETRY] key
② To “terminate” the transmission depress the [2 ABORT] key and the error condition will
be displayed.
This causes the Satellite to place the guest check data in an error-save file and terminates
that transaction.
Thereafter ordinary sales operations can be performed at the Satellite, as that server will
remain “on” the specific terminal until the Master or communications are recovered.
Guest check operation is restricted to the GLU code, which has been stored in the errorsave file since the look up function to the Master is not possible.
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INLINE SYSTEM
Assignment Method: Once the Master is recovered, reopen the GLU (xxxxxxxx Æ
[PBAL]) and finalize normally.
Please consider the general rules listed below when using this feature:
• It is possible to reopen the GLU to add items and finalize through the [SERVICE] or
[FINAL] key
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INLINE SYSTEM
KP Printer Error Processing
The error processing for print data that is output to a kitchen printer using the Inline system
will result in initiating the Manager Function or some related error depending on the
circumstances at the time of sending the data.
Retry (at KP printing)
If the terminal where the printer is connected is busy or out of service when the sending
machine attempts to KP print data to another terminal, the sending machine may display
the Manager Retry error message and will wait for input prior to proceeding.
RETRY? Error:
① To “retry” the transmission, press the [1RETRY?] key
② To “terminate” the transmission depress the [2 ABORT] key and the error condition will
be displayed.
When [2 ABORT] is selected, based on the system setup, the KP data will be printed at the
secondary KP assigned or (if a Receipt printer has been assigned), the data will be printed
at as a “CHIT” receipt.
Other Errors (at KP printing)
Based on the physical state of the Inline system, other errors may result based on where
the trouble is within the system.
No power at Printer- Check Connection Error:
① To “retry” the transmission, press the [1 RETRY?] key
② To “terminate” the transmission depress the [2 ABORT] key
No power at Terminal – Busy Error:
① To “retry” the transmission, press the [1 RETRY?] key
② To “terminate” the transmission depress the [2 ABORT] key
Caution
It is recommended to program a Receipt printer as part of the secondary printer to alert the
Cashier that there is a problem somewhere in the system. This also provides a method to
continue food prep when the system has troubles.
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INLINE SYSTEM
2. Manager Retry Function
The Manager Retry function is selected as “Enabled” or “Disabled” and related to Inline
transmissions and the T-Log polling functions. This function is summarized as follows:
List of Manager Retry Settings
Category
Description
System Retry
Disable/Enable
Default Setting
Enable
Procedure:
Enter the PGM2-Mode by turning the MA key counter clock wise to the PGM2 position
① Select [21 INLINE SETTING]
② Select the setting for “SYSTEM RETRY” (ENABLE/DISABLE) followed by depressing
the [CASH]
The prompt for the Master List entry will follow and entering the terminal number will
automatically display the associated.
Assignment Method: The MGR RETRY function should be enabled (not disabled) to
alert the operator of trouble within the Inline system.
Please consider the general rules listed below when using this feature:
• When the SYSTEM RETRY is set as DISABLE, the transmission job will terminate
without notification to the operator
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INLINE SYSTEM
Glossary of Terms
This network of point of sale systems and printers is controlled by a Master terminal. The
master is analogous to the file server in a PC LAN. The Master unit controls the issuing of
guest check numbers, stores sales data, and coordinates communication between all
nodes (Satellites) connected to the inline system.
The UP-800 inline system also provides for a backup to the Master called the Backup
Master. The Backup Master’s main function is to take over the jobs of the Master unit in the
event of the Master unit failing.
The satellites receive data from the master and report back sales data, guest check
information, and preset data look-up requests.
The final components of the UP-800 inline system are the remote printers (or kitchen
printers). The remote printers are output devices only but can communicate error codes
and other status information of the network.
Each satellite, each printer, the Backup Master, and the Master are assigned a unique
terminal ID # during the IRC programming. The terminal ID acts as the “address” for each
device on the network. When data is sent on the network, the data are contained in an
entity called a frame (packet).
Ethernet is a bus or star bus based technology that uses base band signaling and
CSMA/CD (carrier sense multiple access with collision detection) to arbitrate network
access. The Ethernet medium is passive, which means that the terminal drives the signals
over the network. The UP-800 Point of Sale systems are connected in the star topology
which means each terminal has its own connection directly to the hub.
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Section - 6: Communications
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COMMUNICATIONS
Section-1: Overview
This section has been developed to assist in the implementation of a Back Office
Application, which requires connection to an RS232 port or TCP/IP external host devices.
The following devices are considered peripheral devices:
Communication Functions
No.
Function
1
Back Office Communications
2
Manager Work Station
3
Credit Card Authorization
Abbreviation
Online
MWS
See Section - 7
1. Entering SRV-Mode/Program Reset
To enter SRV Mode programming or to perform a program reset, you must toggle the Reset
Switch to the on or forward position and then back to the original off position.
Procedure:
① Unscrew the plate covering the Reset Switch to gain access
② Set the Reset Switch to the “ON” or forward position
③ Set the Reset Switch to the “OFF” or original position.
④ Reattach the plate covering the Reset Switch.
The SRV-mode Main Menu will appear:
The SRV-mode Main Menu will appear:
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1. SRV-mode Program Readings:
List of SRV-mode Program Reports:
Device Assignment
Mode
SRV-Mode
Main Menu
1 READING
Sub Menu
2 DEVICE CONFIG
Enter the SRV-Mode as outlined earlier
① Select [1 READING]
② Select [2 DEVICE CONFIG]
Caution:
When adding any communication functions, it is critical to note that peripheral devices
cannot be assigned to the same channel no. Please verify that multiple type devices are not
assigned to the same channel no.
Example:
- Printers “CAN” share the same Channel No. Assignment
- ONLINE “CANNOT” share the same Channel No. Assignment with Printers
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COMMUNICATIONS
2. PGM-mode Program Readings:
List of PGM2-mode Program Reports:
Communications List
Mode
Main Menu
PGM2-Mode
10 ONLINE READING
18 MWS READING
Procedure – Online:
Enter the PGM2-Mode by pressing [MODE] and selecting [6 PGM2 MODE]
① Select [10 ONLINE READING]
② Select [1 DISPLAY] to view the report on the touch-screen or select [2 REPORT
PRINTER] to print a hard copy.
Assignment Method: The ONLINE NO. assignment is required only at the Master or
Standalone machine.
Please consider the general rules listed below when using this feature:
• The Online Terminal No. is not used for Inline communications and is only for host
communications
Procedure – MWS:
Enter the PGM2-Mode by pressing [MODE] and selecting [6 PGM2 MODE]
① Select [18 MWS READING ]
② Select [1 DISPLAY] to view the report on the touch-screen or select [2 REPORT
PRINTER] to print a hard copy.
Assignment Method: The MWS assignment requires the Pos Terminal to be set as
Std w/ Irc or Master/ Satellite terminal.
Please consider the general rules listed below when using this feature:
• The IRC SETTING for a terminal type STD. WITH IRC is a minimum requirement
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COMMUNICATIONS
Section-2: Online via RS-232
Prior to programming, it is important that the hardware connections necessary for Online
communications are accomplished. As a basic rule, the following steps may be used
whether the online connection is direct to a PC or a modem.
1. Connecting the UP-800:
Procedure:
① Connect the specified RS232 cable to the desired Channel to be assigned
② Install a ferrite core (part no. RCORF6699BHZZ) within 50 cm of the connector on the
connection cable to reduce interference
2. Cabling Specifications:
As a general rule, each peripheral’s manufacturer should provide their recommended
specifications for cabling to the peripheral device. The below guideline for cabling should
be observed when connecting a serial device to the UP-800 terminal:
Cabling Specifications:
RS232 Serial Cable
Maximum Distance from POS to PC
Type Cable
Wire Gauge
Belden Number
•
50 ft. or less
Twisted Pair
24 AWG / Shielded
9540
The true maximum distance will be determined by the quality of the cable
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COMMUNICATIONS
3. CN1 and CN2 Connector:
CH1 utilizes a standard PC-type COM Port - EIA-574 RS-232 pin out on a DB-9 pin used
for Asynchronous Data for RS232.
CH3 and CH4 utilizes a Modular Jack RJ45 8 pin type COM Port for RS232.
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COMMUNICATIONS
4. Conversion Cable
With the exception of printers, to attach devices to CN 3 & 4 a DB9 to RJ45 Conversion
Cable is required. See the appropriate peripheral for other cable requirements.
Modular Conversion Cable for CH2
Datacomm Part# DCN100226-3E (800) 544-4627
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COMMUNICATIONS
Section-3: RS232 Communications Setup
Communications setup programming consists of SRV and PGM2 mode programming,
which define the parameters which make up the UP-800 system.
1. Related Programming Jobs: Online System
SRV Mode:
SRV-Mode Related Jobs
SRV Mode Menu / Job No.
Setting – Device Config
23 Online
Setting – System Preset
926-C, D
Description
Online Channel Assignment for RS232
Connection
C-Open Store operation for a Standalone,
Sending AT command
D-Online channel is reversed in a Closed Store
condition
Procedure:
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [1 DEVICE CONFIG]
③ Select [23 ONLINE]
④ Enter the desired Channel # and depress the [CASH] key when completed
The menu will return to the Device Assign Sub-Menu, Depress the [CANCEL] key to exit
NOTE:
When the Online is assigned to the desired Channel No., it is recommended that a
PROGRAM Reset be performed.
Assignment Method:
The ONLINE NO. assignment is required only at the standalone or master machine.
Please consider the general rules listed below when using this feature:
• A communications device can not be assigned to a Channel where a printing device
is already assigned (ex: J-Printer)
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COMMUNICATIONS
PGM-Mode:
PGM Mode Job Listing
PGM2 –Mode
11 Online Setting
Master
Satellite
Procedure – Online:
Enter the PGM2-Mode by pressing the [MODE] button and choosing [6 PGM2 MODE].
① Select [11 ONLINE SETTING]
② Enter the desired parameters – usually prescribed by the application software company:
• Terminal No. (000000 – 999999) Å usually set to 000001
• CI Signal:
Non/Sensing
Å “Non” is for direct, “Sensing” is for
Modems
• Line Form:
Full/Half
• Baud Rate:
38400, 19200, 9600, 4800, 1200, 600, 300 bps
• Start Code:
(000 – 999)
• End Code:
(000 – 999)
• Time Out:
(000 – 999) seconds
Assignment Method: The application software provider determines the settings for
Online.
Please consider the general rules listed below when using this feature:
• When connecting a modem, data compression is not recommended
• The AT Command will be determined by the modem mfg.
• For the Inline system, the Master terminal is connected
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COMMUNICATIONS
2. Connection Cable Pin outs
9-to-9 pin Connection Cable
The pin outs for a direct connection to a PC are shown below:
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COMMUNICATIONS
9-to-25 pin Connection Cable
The pin outs for a direct connection to a PC are shown below
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COMMUNICATIONS
9-to-25 pin Connection Cable
The pin outs for a direct connection to a Hayes Modem are shown below:
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COMMUNICATIONS
Section-4: MWS Setup
In simplistic terms, the UP-800 Online functions may be accomplished using the LAN
connection instead of the RS232 connection when the PC can be directly connected to the
Inline system.
1. Basic Configuration
2. Inline System General Specification
The basic UP-800 Inline system with MWS consists of the following:
Specifications & Requirements
Number of Terminals
Maximum 32
Terminals
Host PC on LAN
1 Master / 31 Satellites
1 MWS
Maximum Cable Distance
328 Feet per run (from POS to Hub)
Additional Requirements
Hub 10Base-T
3. MWS Function Principles
The MWS system enables a PC to communicate using the same online commands over the
same LAN used by the Inline systems. For further information, please refer to the SDW
polling software application.
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COMMUNICATIONS
Section-5: MWS Connection using the Inline System
Prior to programming, it is important to insure that the hardware connections necessary for
each terminal are accomplished. As a basic rule, the following steps may be used for the
UP-800 connection to an Inline system:
1. Connecting the UP-800:
Procedure:
1. Connect the specified LAN cable to the Ethernet port marked “LAN”
2. Install a ferrite core (part no. RCORF6699BHZZ) within 3 cm of the connector on the
connection cable to reduce interference
2. Cabling Specifications:
The cabling for the MWS specification is the same as for the Inline system. Please refer to
Section 5: Inline for information for the cabling specifications.
3. Related Programming Jobs - MWS:
Once the Inline system has been properly configured, to determine the MWS settings,
please refer to the PGM2- mode reading as outlined below:
Program Readings
PGM Menu
PGM2 Mode
Main Menu
18 MWS READING
Procedure:
Enter PGM2-Mode by pressing the MODE key and selecting 6 PGM2 MODE
① Select [18 MWS READING]
② Select [1 DISPLAY] to view the report on the touch-screen, or select [2 REPORT
PRINTER] to generate a hard copy of the report.
Usage Method: The resulting report will provide the settings for the MWS IP
ADDRESS and a Gateway IP ADDRESS, which may be used when the Inline system
is an extended LAN.
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COMMUNICATIONS
Section-6: MWS Communications Setup
Once the Inline System has been properly established, the communications setup
programming consists of a single PGM2 – mode-programming job, which defines the
parameters which make up the UP-800 MWS IP connection.
1. Related Programming Jobs: MWS System
Procedure – MWS:
Enter PGM2-Mode by pressing the MODE key and selecting 6 PGM2 MODE
① Select [ 19 MWS SETTING]
② Enter the desired parameters – usually prescribed by the application software company:
1. MWS1 IP ADDRESS 1:
(000 – 254) Å same as Master’s
2. MWS1 IP ADDRESS 2:
(000 – 254) Å same as Master’s
3. MWS1 IP ADDRESS 3:
(000 – 254) Å same as Master’s
4. MWS1 IP ADDRESS 4:
(000 – 254) Å PC’s unique number (000 – 254)
5. MWS1 Time out:
(000 – 999) Å leave at “007”
6. MWS2 IP ADDRESS 1:
(000 – 254) Å same as Master’s
7. MWS2 IP ADDRESS 2:
(000 – 254) Å same as Master’s
8. MWS2 IP ADDRESS 3:
(000 – 254) Å same as Master’s
9. MWS2 IP ADDRESS 4:
(000 – 254) Å PC’s unique number (000 – 254)
10. MWS2 Time out:
(000 – 999) Å leave at “007”
11. G.W. ADDR 1 – 4:
(000 – 255) Å provided by IT assignment
NOTE: The UP-800 MUST be a Master or Std With IRC to communicate through TCP/IP.
Assignment Method:
The MWS SETTING is only available for an Inline system or a unit that has been setup as
STD. WITH IRC (standalone with Inline)
Please consider the general rules listed below when using this feature:
• The MWS IP ADDRESS number must be unique to the Inline system
• The MWS IP ADDRESS represents the IP address of the PC to be connected
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Glossary - More on RS232
Independent channels are established for two-way (full-duplex) communications. The
RS232 signals are represented by voltage levels with respect to a system common (power /
logic ground). The "idle" state (MARK) has the signal level negative with respect to
common, and the "active" state (SPACE) has the signal level positive with respect to
common. RS232 has numerous handshaking lines (primarily used with modems), and also
specifies a communications protocol.
The RS-232 interface presupposes a common ground between the DTE and DCE. This is a
reasonable assumption when a short cable connects the DTE to the DCE, but with longer
lines and connections between devices that may be on different electrical busses with
different grounds, this may not be true.
RS232 Term Definitions
Glossary of Abbreviations, etc.
CTS
DCD
DCE
DSR
DSRS
DTE
DTR
FG
NC
RCk
RI
RTS
RxD
SG
SCTS
SDCD
SRTS
SRxD
STxD
TxD
Clear To Send [DCE --> DTE]
Data Carrier Detected (Tone from a modem) [DCE --> DTE]
Data Communications Equipment e.g. Modem
Data Set Ready [DCE --> DTE]
Data Signal Rate Selector [DCE --> DTE] (Not commonly used)
Data Terminal Equipment e.g. computer, printer
Data Terminal Ready [DTE --> DCE]
Frame Ground (screen or chassis)
No Connection
Receiver (external) Clock input
Ring Indicator (ringing tone detected)
Ready To Send [DTE --> DCE]
Received Data [DCE --> DTE]
Signal Ground
Secondary Clear To Send [DCE --> DTE]
Secondary Data Carrier Detected (Tone from a modem) [DCE --> DTE]
Secondary Ready To Send [DTE --> DCE]
Secondary Received Data [DCE --> DTE]
Secondary Transmitted Data [DTE --> DTE]
Transmitted Data [DTE --> DTE]
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COMMUNICATIONS
More on Cabling
Cabling considerations - you should use cabling made for RS-232 data communications
using a high quality low capacitance data grade cable. The standard maxim length is 50'
but if data is Async you can increase that distance with a good grade of cable.
The RS-232 signal on a single cable is impossible to screen effectively for noise. By
screening (or shielding) the entire cable you can reduce the influence of outside noise, but
internally generated noise remains a problem. As the baud rate and line length increase,
the effect of capacitance between the different lines introduces serious cross talk (this
especially true on synchronous data - because of the clock lines) until a point is reached
where the data itself is unreadable. Using low capacitance cable and shielding each pair
can reduce Signal Cross talk.
The maximum distance will depend on the speed and noise level around the cable run.
On longer runs a line driver may be required. This is a simple modem used to increase the
maximum distance you can run RS-232 data.
Cabling Construction
Beyond the obvious traits such as number of conductors and wire gauge, cable
specifications include a handful of less intuitive terms.
Characteristic Impedance (Ohms): A value based on the inherent conductance, resistance,
capacitance and inductance of a cable that represents the impedance of an infinitely long
cable. When the cable is out to any length and terminated with this Characteristic
Impedance, measurements of the cable will be identical to values obtained from the infinite
length cable. That is to say that the termination of the cable with this impedance gives the
cable the appearance of being infinite length, allowing no reflections of the transmitted
signal. If termination is required in a system, the termination impedance value should match
the Characteristic Impedance of the cable.
Basic constructions
Wire and cable consists, for the most part, of four basic constructions:
•
•
•
•
Single conductor
o One conductor, bare or insulated.
Multi conductor
o Multiple insulated wires
Twisted pairs
o Two insulated wires usually twisted together
Coaxial cable
o Insulated center conductor with a shield and jacket overall.
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COMMUNICATIONS
Solid and Stranded
Conductors come in two variations, solid and stranded. Solid (Figure 1) offers slightly
lower resistance. The key to solid conductors is better performance at high
frequencies.
Figure 1
Stranded (Figure 2) offers greater flexibility that is limpness, and greater "flex-life", or
flexes until failure.
Figure 2
Multiconductor
As the name implies, multi conductor cables consist of many conductors. (Figure 3.)
They are common in control applications but are rarely used for signal applications,
and therefore, we will not be focusing on them for this paper.
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Twisted Pairs
Twisted pairs (Figure 4) consist of two insulated wires twisted together. They are
specifically intended for carrying. Twisted pairs offer low noise pick-up and low noise
emission from a cable because it is a balanced line and because a balanced line
offers "common-mode noise rejection".
Balanced Line
A balanced line is a configuration where two wires are kept close together, usually by
twisting them (Figure 5). Conductors need to be the same length, the same size, with
a constant distance between them.
Figure 5
It should be noted that the signal, at any instant in time, is exactly the same but
opposite polarity on the two wires. Another way of saying that is, if you note the
signal voltage at any point of the cable, they should add up to zero.
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COMMUNICATIONS
When Noise Appears:
Noise is a fact of life. It is electromagnetic radiation and can come from many
sources including fluorescent lighting, motors, car ignition systems, equipment such
as hospital analyzers, transmission equipment from CB’s, truck, taxis, radio and
television broadcasters, and natural sources such as the sun.
When noise appears, and hits the two wires in our twisted pairs (Figure 6), the
electromagnetic radiation of the noise induces a voltage in both wires. However, the
direction is the same or "common mode" in both wires.
Figure 6
When the two noise signals reach either end of the cable, there is either a passive
balancing device (such as a transformer shown in Figure 6) or the equivalent active
balanced input. As you can see, the two noise signals on the two wires cancel each
other out. In this way, the noise cancels out and the signal (which is "differential
mode") can continue through.
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Shielding
Shields are added to twisted pairs, or multiconductor cables, to help prevent in
ingress (interference) or egress (radiation) of noise. Shields are an inherent part of
coax cable. There are six basic shield configurations:
• Unshielded
o Twisted pairs, especially in data, are often unshielded. Coax, by definition,
cannot be unshielded.
• Serve/spiral shields
o Serve or spiral shields are simply wound around the inner conductors.
• Braid shields
o Conductors woven or braided around a core. Most effective from 1,000 Hz
to 50 MHz.
• French braid shields
o This is a combination of serve and braid. Here two serves are braided
along one axis.
• Foil shields
o These are the simplest, cheapest, and easiest to apply. They are most
effective above 50 MHz
• Combination shields
o Combined foil and braid shields are effective at low and high frequencies.
Unshielded
Unshielded cable is appropriate where no noise is present, such as no cross talk
from adjacent wires. Or it can be used if you don’t care if there is noise, that noise
cannot substantially affect the signal on the cable.
Unshielded cables are especially prevalent in the data world where pairs have very
tight twists, or may use conductors that are bonded together. Such high-performance
pairs are good to excellent at not picking up or radiating noise.
Braid Shields
Braid shields are formed by spinning wires or groups of wires around a core. This
slow and labor-intensive process makes braiding the most expensive single step of
cable manufacturing. Single braid coverage of up to 95% can be realized. Double
braid coverage can be up to 98% coverage. Since braids always have "holes" where
the wires cross, 100% coverage not possible with braid.
Braid shields are most effective at frequencies from 1,000 Hz to 50 MHz. For these
frequencies, the low resistance of a braid gives good coverage. Below 1,000 Hz
there is no standard braid material, which is effective. The wavelengths are so long,
and the low frequency energy so pronounced, that the only effective shielding is solid
steel conduit. And, at 60 Hz, even steel conduit gives 27 dB of noise reduction.
Foil Shields
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COMMUNICATIONS
Foil shields are the easiest and cheapest to apply. They can be applied as fast as
the cable will run. Foil shields actually consist of two layers, a metal layer and a
plastic substrate of polyester. This can be easily seen since the foil is silver on one
side and colored (red, blue green or other colors) on the plastic side.
Since foil shields lack the mass and low resistance of a braid shields, the exhibit
poor to average low-frequency performance. However, after 50 MHz, foil shields
have excellent high frequency coverage. Since foil is a continuous sheet of metal,
coverage can be 100%.
Combination Shields
Combination shields consist of foil and braid combined. Occasionally there can be
more than one layer of each, such as "quad" cable television cable, so called
because it has two layers of foil and two layers of braid. Because of this, combination
shields are the most expensive of all. But they also give the best broadband
coverage, since it contains a braid for low frequencies and a foil for high frequencies
The difference between broadcast coax cables, which often contain foil and braid in
digital applications, and CATV/broadband cable is that CATV cables use low
coverage braid (sometimes as low as 40). The reason is that these cables only
operate above 50 MHz. At those frequencies, braid shields are ineffective. It is
actually the foil shield that is doing all the noise reduction. The braid shield is there to
give the F-connector something to grab onto. It’s a reliability issue, not a
performance issue. CATV braids are aluminum belying their low cost and indicating
that this braid is not included for performance.
Combination braids are required for digital video such as SDI or HD. The Broad
frequency ranges of SDI (135 MHz) or HD (750 MHz) make a combination shield a
requirement. That being said, it should be notes that double-braid cables (such as
Belden 8281) can still operate at these high frequencies. It is simply that the effective
distance they can run is severely reduced compared to cables with foil + braid
(among other improvements). Most precision digital cables contain 95% braid +
100% foil
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COMMUNICATIONS
More on the Type Wire
Wire Gauge
The size of each wire is describes as the gauge size, and is measured in units of
American Wire Gauge (AWG). Below is a list of gages with a description of how
small or large that size is:
40 AWG
30 AWG
20 AWG
10 AWG
1 AWG
1/0
smaller than a hair
sewing thread
diameter of a pin
knitting needle
pencil
"1-aught" finger
Resistance
The choice of metal, the gauge size of the wire, and the length of the wire can
determine the resistance of any conductor. Charts are available, such as in the back
pages of the Belden Master Catalog, which shows the resistance for stranded wire
from 36 AWG to 10 AWG, and the resistance for solid 40 AWG to 10 AWG.
All wire has resistance. Resistance affects the signal by turning part of the signal into
heat. This creates a voltage drop on the wire when one end is compared to the
other. The voltage drop can be determined by one of the formulas of Ohm’s Law, E
=I2R, where E is the voltage drop on the wire, I is the current in amps, and R is the
resistance in ohms.
While a voltage drop in the presence of any resistance is unavoidable, picking a
larger conductor with lower resistance can reduce the effect. Also, resistance is
linear over frequency, meaning that resistance affects all frequencies equally. It is
therefore often ignored since the effect may be a minor drop in overall level.
Insulation
Basic insulation prevents wires from touching each other and creating a short circuit
or grounding portions of a circuit that should not be grounded.
Capacitance
A capacitor is a device that holds an electrical charge. It consists of two metal plates
with insulation in between. Well, isn’t that exactly what a cable is? Two metal plates
(or wires) with an insulator (dielectric) in between. Figure 9 shows the specific parts
of a twisted pair and coax cable that are involved with capacitance.
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COMMUNICATIONS
While cables do have capacitance, it is very small, due mostly to the fact that the
wires are also small. Capacitance in cables is almost always measured in
picofarads-per-foot. (pF/ft.) A picofarad is a trillionth of a farad, the unit of
capacitance. So why would we have any interest in an effect that small? Because
you don’t use just one foot of cable. Most often you are using tens, hundreds, even
thousands of feet. And this capacitive effect adds up. That is, a 1,000-ft. cable will
have 1,000 times the capacitance as a one-foot piece. Then you can get up to some
serious capacitance!
The real problem with capacitance is that it is affected by the frequency of the signal
on the cable. The higher the frequency, the more the capacitance "stores" that signal
as a charge. This "reaction" to frequency creates "capacitive reactance" also
measured in Ohms, like resistance. But the effect changes with frequency, which
resistance does not. Being "Frequency-dependant", capacitance is responsible for
the "Frequency response curve" of any cable.
Inductance
The electrical signal down a wire also creates a magnetic field down that wire. This
effect is called "inductance". However, on most cables, the inductive effect is so tiny,
that it is never listed in a catalog. The effect, with a frequency running on the cable,
is called "inductive reactance".
Because the inductance is tiny on most cables, the inductive reactance is also tiny.
Inductance and capacitance are reverse effects. Therefore, they cancel each other
out. But, in almost every cable, the capacitance and capacitive reactance and so
much greater that they cancel out the inductance and inductive reactance/ But there
is still capacitance, and capacitive reactance, left. This is why capacitance is a
critical number in almost every cable type from analog audio to high-speed UTP, and
inductance is essentially ignored.
Inductance is based mainly on the size of the wire (AWG) and can be most easily
changed by changing the size of the wire.
Impedance
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COMMUNICATIONS
Of all the effects of frequency on a cable, impedance is the hardest specification to
understand. That is because it is the sum-total effect of resistance, capacitance, and
inductance when a frequency or band of frequencies is applied to the cable. Since it
describes the "total opposition to current flow" caused by these three factors, it too is
measured in Ohms.
Fire Ratings
The National Fire Protection Agency (NFPA) is a voluntary non-profit organization that puts
out the National Electrical Code (NEC). This book sets suggested standards for safe
construction of buildings. These standards include flammability testing of wire and cable.
The NEC code is voluntary. This means that a state, county, or city may or may not adopt
the code. The majority of the states and communities subscribe to the NEC, but you can’t
know for sure unless you ask.
The NEC book lists many different cable ratings. Unrated cables are those which will
not be installed, and which will be visible when in operation such as microphone
cables. In the 1999 NEC, they now state that any cable installed must carry a rating.
If this is how your inspector interprets the new rules, then unrated cables cannot
even be installed in a conduit.
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Section – 7: EFT & GIFT CARD
Page 190 of 246
EFT&GIFT CARD
Section-1: General Overview
UP-800 Supported Functions
The UP-800 POS terminal will support the following functions:
No.
1
2
Procedure
Batch Execute
Function Supported
Open Batch
Close Batch
Clear Batch
Change Batch
Initialize
Dial Out
Dial In
Local Summary
Local Inquiry
Local Total
Batch Status
Reports
Sales Functions:
Function
Normal
Sale
Refund
Sale
VOID
Mode Sale
Credit: Dial
Credit: Authorization only
Credit: Post Authorization
Debit
Check
O
O
O
O
O
O
O
X
O
X
O
X
X
X
X
VOID
Mode
Refund
O
X
X
X
X
Edit Tip
O
X
X
X
X
O = Yes, X = No
Assignment Method:
Each function is initiated through the Media key preset. The corresponding Function key
must be accessible in order to execute entries and provide reporting totals.
Please consider the general rules listed below when using this feature:
• Charge Tips may be entered for Normal and Guest Check entries
• The Closed Check file must be allocated to Edit Tips
• When using Split-Tender the Charge Tip amount must be settled first (the Tip can not be
split)
• When a Guest Check is to be paid with multiple medias, then the [BS] function must be
used
• Check Tender is w/o MICR (manual data entry)
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EFT&GIFT CARD
General Guidelines
The general guideline for implementing a successful installation is outlined below
Selling Credit Card Solution
Process
Merchant
Parameter
form
Important
The merchant form must be filled out entirely
Week-1
Order
Equipment
Schedule
2 ½ Weeks
from beginning
to end when
installing a
credit card
solution
Setup
Equipment
Week-2
Precaution
Install Equipment
Week 2.5
It is recommended that a test is schedule at
the time of installation to insure all functions
are correctly working
Conduct
Test w/
Processor
Train End User
NOTE:
Do not remove the previous credit card solution until it is certain that the integrated solution
is proven.
IMPORTANT:
To simplify the installation and training process it is important to avoid taking shortcuts in
procuring the product and/or taking shortcuts in the process
Please consider the general rules listed below when using this feature:
• Assist the store owner with obtaining the necessary information from the bank
• Allow at least 1 week to obtain the merchant parameters – especially new accounts
• Always set up new merchant accounts - verify each card type to be used
• Schedule a test day with the processor to verify sales and batch operations
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EFT&GIFT CARD
Section-2: Programming Principles
The UP-800 POS terminal incorporates the use of certain function keys to be used when
making programming changes.
To simplify programming, please review the below list of function keys and usages listed
below:
Function
K
K
I
The UP, DOWN, LEFT and RIGHT arrow keys are used to navigate within the specified menu
and/or preset entry field.
J
PAGE
UP
Used to scroll the programming window back to the previous page
PAGE
DOWN
Used to scroll the programming window to the next page
.
SBTL
Used to “toggle” between fixed selections within a preset entry field when it is applicable
The SUBTOTAL key is used to “List” available fixed selections within a present entry field when it
is applicable
ENTER
Used to “set” each preset entry field
CA/AT
Used to “finalize” each preset entry
CL
CANCEL
Used to clear the last setting you have programmed or clear an error state
Used to “cancel” programming and return to the previous screen
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EFT&GIFT CARD
1. Entering SRV-Mode/Program Reset
To enter SRV Mode programming or to perform a program reset, you must toggle the Reset
Switch to the on or forward position and then back to the original off position.
Procedure:
① Unscrew the plate covering the Reset Switch to gain access
② Set the Reset Switch to the “ON” or forward position
③ Set the Reset Switch to the “OFF” or original position.
④ Reattach the plate covering the Reset Switch.
The SRV-mode Main Menu will appear:
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EFT&GIFT CARD
1. SRV-mode Program Readings:
List of SRV-mode Program Reports:
EFT Related Jobs
Mode
SRV-Mode
Main Menu
1 READING
Sub Menu
1 SYSTEM PRESET
2 DEVICE CONFIG
Procedure – System Preset:
① Enter the SRV-Mode as previously outlined
② Select [1 READING]
③ Select [1 SYSTEM PRESET]
④ Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER]
to generate a hard copy.
Procedure – Device Assign:
①
②
③
④
Enter the SRV-Mode as previously outlined
Select [1 READING]
Select [2 DEVICE CONFIG]
Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER]
to generate a hard copy.
Caution:
When adding Credit Card devices, it is critical not to assign more than 1-type device to the
same channel no. Please verify that multiple type devices are not assigned to the same
channel no.
Example: EFT and Printers “CANNOT” share the same Channel No. Assignment
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EFT&GIFT CARD
2. PGM-mode Program Readings:
The PGM mode readings for credit card devices are also associated to the other presets
readings (ex: Media Keys, etc.) that may be found within each section.
List of PGM2-mode Program Reports:
EFT Related Jobs
Mode
PGM2-Mode
Main Menu
1 READING
Sub Menu
11 MEDIA
14 EFT READING
Procedure – Media:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [1 READING]
② Select [11 MEDIA]
③ Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER] to
generate a hard copy.
Procedure – EFT:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [9 PGM2 MODE]
② Select [14 EFT READING]
③ Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER] to
generate a hard copy.
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EFT&GIFT CARD
Section-3: EFT Related Programming
EFT (Electronic Funds Transfer) related programming includes Credit, Check and Debit
card authorization setup, which consist of service-mode and PGM-mode programming jobs,
which define the UP-800 system capabilities.
Recommendations:
Recommended Sequence for programming:
Please complete the SRV-mode and PGM-mode sections in the order outlined below:
① Always back up your existing program prior to adding Credit and/or Debit Card
Authorization.
② Set the Device Configuration:
a. EFT
b. PIN Pad
③ Set any applicable SRV Mode - System Presets
④ Place the necessary Function keys on the keyboard SRV Mode - Free Key Layout
⑤ Allocate any Memory Files SRV Mode – File Allocation
⑥ Perform a Program Reset (SRV Reset)
⑦ Set related presets in PGM2 mode
a. EFT Settings
b. Media Key presets
⑧ Initialize the device
⑨ Conduct a Test with the merchant's processor
a. Credit Card sales
b. Check Card sales
c. Check sale (if applicable)
d. Debit sale (if applicable)
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EFT&GIFT CARD
Related Programming Jobs: EFT System
System Presets:
SRV Menu / Job#
Description
SRV Mode - Device Config
902-B
SRV Mode – System Presets
902-C
903-B
906-B
980-B
SRV Mode – Free Key
EFT
PIN Pad
IC Card
Gift Reload Command to DataTran/Ref # and
AP code entry at Gift Sales in Void
Gift Card Command to DataTran
Printing of Gift Card No. for Activate/Reload
Enable Hash/Gift department
Hash/Gift Department Affect Hourly Sales
Function No. 42 CHARGE TIP (Charge
Tip)
Function No. 237 CHECK
Function No. 238 CHECK2
Function No. 239 CHECK3
Function No. 240 CHECK4
Function No. 241 CHECK5
Function No. 242 CHECK6
Function No. 243 CHECK7
Function No. 244 CHECK8
Function No. 245 CHECK9
Function No. 246 CHARGE1
Function No. 247 CHARGE2
Function No. 248 CHARGE3
Function No. 249 CHARGE4
Function No. 250 CHARGE5
Function No. 251 CHARGE6
Function No. 252 CHARGE7
Function No. 253 CHARGE8
Function No. 254 CHARGE9
Function No. 85 EDIT TIP
Function No. 80 RECEIPT ON/OFF
Function No. 89 GC BAL (Gift Card Balance)
File Group No.43 Close GLU
SRV Mode – File Allocation
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File Group No. 44 Auto GLU Generate
File Group No.62 Ind. Pay Buffer
File Group No.42 GLU/PBLU (All)
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EFT&GIFT CARD
NOTE: These are minimal settings related to credit/gift card function for the terminals. More
programming may be necessary as per end user specifications.
Caution:
Making changes to the Systems Presets that are related to Inline System control will require
the execution of the IRC SETTING job.
Please consider the general rules listed below when using this feature:
• An IRC SETTING is required after modification to memory file allocation
• A PROGRAM RESET is required upon modification
PGM2 Mode
PGM Job #
Selection
01 ARTICLE
Description
01 DEPARMENT
02 PLU/UPC
01 CASH
2.Setting
Options
EFT/ACCT Prog., EFT, EFT
Type, Card# Print, Card# Format,
Signature Line Print, Card Holder
Print, Expiration Print, Number of
Receipts, Tip Line Print
02 CHECK
05 MEDIA
03 CHARGE
04 FINAL
01 EFT Preset/
04 PRESET
15.EFT Setting
02 PIN Pad
03 IC CARD
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IP Address 1-4
Time Out1
Time Out2
Time Out3
Tel No.
Tel ID
Tel Mode
FTS Mode
Amount%
Time Out1
Time Out2
Baud Rate
1-254
010
180
3000
12 digits
8 digits
Tone/Pulse
Disable/Enable
000.00% - 100.00%
000 – 255 (recommended 010)
000 – 255 (recommended 099)
300/1200/2400/4800/9600/19200
Time Out1
060
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EFT&GIFT CARD
1. Device Assign Settings
The SRV-mode programming of the UP-800 consists of Device Assignment, System
Presets, Free Key layout and File Allocation. The recommended settings are described
below:
EFT
The EFT device may be added to the UP-800 configuration when EFT functions are
required. The DataTran modem is used for the EFT device and may be setup as outlined
below:
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [17 EFT]
④ Enter the desired parameters followed by depressing the [ENTER] key
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE:
When the EFT device is assigned to the desired Channel No., it is recommended that a
PROGRAM Reset be performed.
Assignment Method:
The CHANNEL NO. assignment is required at the machine where the EFT device is
physically connected. For the Inline configuration – the TERMINAL and CHANNEL of the
machine where the DataTran modem is physically located is required
Please consider the general rules listed below when using this feature:
• No other device can be assigned to a Channel where a the EFT device is already
assigned (ex: SCALE)
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EFT&GIFT CARD
PIN Pad
The PIN Pad device may be added to the UP-800 configuration when Debit Card w/ PIN
entry functions are required. The Datacap Peripheral Device Controller and VeriFone PIN
pad 1000 is used for the PIN entry device and may be setup as outlined below:
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [18 PIN PAD]
④ Enter the desired Channel# followed by depressing the [ENTER] key
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE:
When the PIN Pad device is assigned to the desired Channel No., it is recommended that a
PROGRAM Reset be performed.
Assignment Method:
The CHANNEL NO. assignment is required at every machine where the PIN Pad device
(Peripheral Device Controller) is physically connected.
Please consider the general rules listed below when using this feature:
• No other device can be assigned to a Channel where a the Peripheral Device
Controller is already assigned (ex: SCALE)
IC Card
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [01 DEVICE CONFIG]
③ Select [27 IC CARD]
④ Enter the desired Channel# followed by depressing the [ENTER] key
⑤ Depress the [CASH] key when all settings are completed
The menu will return to the Device Config Sub-Menu
⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
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EFT&GIFT CARD
NOTE:
When the IC Card device is assigned to the desired Channel No., it is recommended that a
PROGRAM Reset be performed.
Assignment Method:
The CHANNEL NO. assignment is required at every machine where the IC CARD device.
Please consider the general rules listed below when using this feature:
• No other device can be assigned to a Channel where a the IC Card is already
assigned (ex: SCALE)
2. System Preset Settings
There are System Preset jobs that should be preset with recommended values based on
the requirements of UP-800 system configuration and are described below:
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [02 SYSTEM PRESET]
③ Enter the desired parameters:
• SRV#902 = 0310 when ViVOpay is Stand Alone (1310 when Inline) is recommended
• SRV#902 = xx2x: when the Network is Host-based
• SRV#902 = xxxx: when the Network is Terminal-based (Batch operations)
• SRV#902 = xx1x: Gift Card Command to DataTran
• SRV#902 =x4xx: Gift Reload Command to DataTran
• SRV#902 =x2xx: Ref# and AP Code entry for void of Gift Sales Non-Compulsory
• SRV#903 = x1xx: Printing of Gift Card Number for Activations/Reloads
• SRV#906 = x2xx: Enable Hash/Gift department
• SRV#916 = x4xx,
• SRV#918 = xxx1
• SRV#921 = xxx4
• SRV#980 = x1xx: Hash/Gift Department affects Hourly Sales
④ Depress the [CASH] key when all settings are completed
⑤ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
NOTE: SRV#906-C must disable fast food to allow Open Price PLU.
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EFT&GIFT CARD
NOTE:
SRV#918 and #921 are related to the Server Tip Paid function, which impacts the usage of
the Edit Tip entry used for Credit Card Authorization.
3. Free Key Layout Settings
The Function keys required and the description for recommended usage are shown below:
Recommended Function Keys
Function
Func.No. 233 CA2; The CASH2 media key is preset for Debit settlement
Func.No. 237-245 CHECK1-9; the check media keys are preset for Checks and/or Check
Card settlements (w/o MICR). Check keys can also be used for Gift Cards.
Func.No.246-254 CHARGE1-9; the charge media keys are preset for Credit Card and/or
Check Card settlements. Charge keys can also be used for Gift Cards.
Func.No.42 CHARGE TIP; the charge tip function is used to enter tips included in Credit
Card sales prior to finalization.
Func.No.85 EDIT TIP; the edit tip function is used in conjunction with the closed check file
and may only be used for modifying a tip entry for a FLU transaction
Func.No.40 RCPT; The receipt copy key used to issue a receipt or generate 2nd or
subsequent copies of the sales transaction.
Example Free Key Layout Programming
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [6 FREE KEY LAYOUT]
③ If the function key is to be placed on the touch-screen, select [1 HOME MENU
DISPLAY]. If the key is to be placed on the keyboard, select [2 KEYBOARD LAYOUT]
④ Select <028 ALL FUNC.KEY>
⑤ To program the keyboard, use the UP and DOWN arrow keys, scroll to the desired
Function key and depress the desired location on the keyboard. To program the touchscreen, select [1 HOME MENU DISPLAY] from the free key layout menu. Choose [1
SETTING], use the UP and DOWN arrows to select the desired function and press
[ENTER]
⑥ Depress the [ENTER] key located on the Receipt-Window when all settings are
completed
⑦ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu
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EFT&GIFT CARD
NOTE:
When placing Function keys on the keyboard please refer to the Free Key Layout section
for further information
4. File Allocation
Allocation of memory files is necessary when Guest Checks and the Edit Tip function are
requirements. The Edit Tip function is intended for adding the CH TIP to a guest check
after the check has been previously settled by the patron's credit card.
Procedure
Enter the SRV-Mode as outlined in Section -1
① Select [2 SETTING]
② Select [08 FILE]
③ Select [05 GLU]
④ Select [42 GLU/PBLU (ALL)]
⑤ Enter the desired parameters:
1. Index:
No. Open Checks at any one time (+1)
2. Records:
Total number of lines shared by the system (+ Reg Buffer)
⑥ Depress the [ENTER] key to finalize the settings
Allocation Method:
GLU/PBLU (ALL) is to be allocated at the Standalone, Master, Satellite and Backup Master
(based on SRV Job#920-B and SRV Job#921-B).
Please refer to the File Allocation section when allocating memory for the guest check
function.
⑦ Select [43 CLOSED GLU] and input the number of closed checks (ex: 300)
⑧ Enter the desired parameters:
RECORD = No. Closed Checks per day
⑨ Depress the [ENTER] key to finalize the settings
Allocation Method:
CLOSED GLU is to be allocated at the Standalone, Master and Backup Master (based on
SRV Job#920-B and SRV Job #921-B)
Please refer to the File Allocation section when allocating memory for the guest check
function
⑩ Select [44 AUTO GLU GENERATE] and input the number of open checks
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EFT&GIFT CARD
⑪ Enter the desired parameters:
RECORD = GLU Index (+) 1
⑫ Depress the [ENTER] key to finalize the settings
⑬ Depress the [CANCEL] key to return to the SRV mode Main Menu
Allocation Method:
AUTO GLU GENERATE Allocated at the Standalone, Master, Satellite and Backup Master
(based on SRV Job #921-B).
Please refer to the File Allocation section when allocating memory for the guest check
function
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EFT&GIFT CARD
5. PGM2 mode programming:
The PGM2 mode-programming settings outlined in this section are recommended settings
for a typical implementation of the UP-800 EFT function for credit card, debit card and/or
personal checks.
EFT Settings:
Procedure:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [15 EFT SETTING]
② Select [1 EFT PRESET]
③ Select [4 PRESET]
④ Set the following parameters time-out values as shown below followed by depressing the [ENTER]
key
o TIMEOUT1 = 010
o TIMEOUT2 = 180
o TIMEOUT3 = 3000
⑤ Set the TEL NO. as instructed for DIAL OUT purposes – using the [TEXT] keyboard
o Example: TEL NO. = 1,2159973963
⑥ Set the TEL ID to the designated number provided by Datacap for that merchant file or DIAL OUT
purposes
⑦ Set TEL MODE to the desired setting followed by depressing the [ENTER] key
⑧ Set FTS MODE = ENABLE for Inline systems or DISABLE for Stand-alone machines
⑨ Set the AMOUNT% only when CH. Tips are used
⑩ Depress the [ENTER] key to finalize the settings
⑪ Depress [CANCEL] when at the EFT SETTING sub-menu to exit to the PGM2 MainMenu
NOTE:
The AMOUNT% is used as a calculation basis for DataTran’s Authorization Amount
parameter. It is recommended to set this parameter = 15.00% - 50.00% when using the CH
Tip function
Assignment Method:
When using Nova or any other Host-based service, the Amount% should be preset to
%0. 00
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EFT&GIFT CARD
PIN Pad Settings:
Procedure:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [15 EFT SETTING]
② Select [2 PIN PAD]
③ Set the following parameters time-out values as shown below followed by depressing the [ENTER] key
o TIMEOUT1 = 010
o TIMEOUT2 = 099
o BAUD RATE = 9600 bps
④ Depress the [ENTER] key to finalize the settings
⑤ Depress [CANCEL] when at the EFT SETTING sub-menu to exit to the PGM2 MainMenu
NOTE:
The PIN Pad settings are preset to the recommended settings from MRS Defaults
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EFT&GIFT CARD
Department and PLU Programming Settings (Gift Card):
Procedure:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
①
②
③
④
Select [02 SETTING]
Select [01 ARTICLE]
Select [01 DEPARTMENT]
Create two new departments or select departments which are not being utilized. At a
minimum:
a. For the first department, set its Department Type to GIFT and set the other
parameters accordingly.
b. Set the other department’s Department Type to GIFT RELOAD and set the
other parameters accordingly. Press [CANCEL] to return to the Article menu.
Refer to the Instruction Manual for programming departments.
⑤ Select [02 PLU/UPC]
⑥ Create two new PLUs or select two available PLUs. At a minimum:
a. For the first new PLU, change its text to Gift Card Activate (or whatever you
prefer) and link it to the newly created GIFT department (step 4). For the PLU’s
pricing, set its Entry Type to Open.
b. For the 2nd PLU, change its text to Gift Card Reload (or whatever you prefer) and
link it to the newly created GIFT RELOAD department (step 1). For the PLU’s
pricing, set its Entry Type to Open.
6. Media Key programming:
The media key initiates communications to the DataTran unit based on the presets entered during setup.
The below procedures are separated by the type media key:
Credit Card Finalization Keys:
There are 2 methods in which to set the system for credit card finalization:
Method-1: for simplified operations:
It is possible to provide a single Credit Card key and rely on the DataTran terminal to track the individual
credit card's totalizers.
Method-2: for detailed operations:
It is possible to provide a media key for each type of credit card at the POS terminal and cross
check the machine's totalizers against the DataTran.
Procedure:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [02 SETTING]
② Select [05 MEDIA]
③ Select [03 CHARGE]
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④ Select the desired Charge media key(s) to be used for Credit Cards (CHARGE1 –
CHARGE9)
⑤ Enter the desired parameters and at minimum, set the following parameters:
• EFT/ACCT PROG.
EFT Compulsory
• EFT:
Dial
• EFT TYPE:
Credit
• Card# Print:
Yes or No
• Card# Format:
Full or Partial
• Sign. Line Print:
Yes or No
• Card Holder Print:
Yes or No
• Expiration Date Print:
Yes or No
• Number of Receipts:
0 – 9 (usually 2)
•
Tip Line Print
Yes or No
NOTE: If you are utilizing the Edit Tip function, you will need to set the ‘CLOSED CG’
parameter to RETAINED
NOTE:
If you are using the IC CARD device, set the IC CARD parameter to YES
⑥ Depress [CASH] when all settings are completed to exit to the PGM2 Charge Sub-Menu
⑦ Depress [CANCEL] to exit the Charge Sub-Menu and return to the Media preset menu
NOTE:
Repeat steps 4 thru 7 for each subsequent charge card to be programmed as a credit card
finalization key. Only one charge media is required.
Assignment Method:
For terminal-based host systems (batch operations required), it is recommended to select a
single CHARGE media key when settling credit cards to simplify operations for the
operator. The individual Credit Card totals are provided upon the EFT reports.
Please consider the general rules listed below when using this feature:
•
•
•
Preset the Footer Print related programming in SRV Job#911-C = “+1”
Enable Footer Print = Enable for the Media key preset
Partial tenders are required, the Charge media key must be preset as ‘Amount Tender =
Compulsory”
Check Card Finalization Keys:
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The Check card is actually a form of debit, but is processed in a similar fashion to credit cards when using
the DataTran unit. Additionally, some requirements that exist for Credit cards (ex: signature, adding tips,
etc.) are also a requirement when this type of card finalizes the sales transaction.
Assignment Method:
To keep the system balancing simple, we recommend that a single Charge media key be
preset for all Check cards. Settings for Check Cards are identical to Credit Cards with the
exception of the Text parameters.
Check Finalization Keys: (w/ Manual Data Input):
The UP-800 can also support end user requirements that include processing the traditional written Check
as a form of sales finalization. The method that is used with Check finalization is supported with data entry
versus a MICR reader.
Method: The method used for Check finalization is with data entry. This model POS
terminal does not support the MICR interface.
Procedure:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [02 SETTING]
② Select [05 MEDIA]
③ Select [02 CHECK]
④ Select the desired Check media key(s) to be used for Check payments (CHECK1 –
CHECK9)
⑤ Enter the desired parameters and at minimum, set the following parameters:
• EFT/ACCT PROG.
EFT Compulsory
• EFT:
Dial
• EFT TYPE:
Check
• Card# Print:
Yes or No
• Card# Format:
Full or Partial
• Sign. Line Print:
Yes or No
• Card Holder Print:
Yes or No
• Expiration Date Print:
Yes or No
• Number of Receipts:
0-9
•
Tip Line Print
Yes or No
⑥ Depress [CA/AT] when all settings are completed to exit to the PGM2 Check Sub-Menu
⑦ Depress [CANCEL] to exit the Charge Sub-Menu and return to the Media preset
menu
NOTE:
Repeat steps 4 thru 7 for each subsequent check settlement key to be programmed as a
check finalization key.
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Assignment Method:
For terminal-based host systems (batch operations required), it is recommended to select a
single CHECK media key when settling personal checks to simplify operations for the
operator.
Please consider the general rules listed below when using this feature:
• When the Tip Line is not desired, then preset Sign. Line Print = No
• Preset the Footer Print related programming in SRV Job#911-C = “+1”
• Enable Footer Print = Enable for the Media key preset
Debit Finalization Keys (w/ PIN entry):
The UP-800 can support end user requirements that also include processing debit card transactions that
require PIN data entry using Datacap's Peripheral Device Controller in conjunction with the VeriFone 1000
PIN pad.
For this example in programming a media key to be used as a Debit settlement, a CASH2 media key will
be used.
Debit transactions are immediate and are not part of any batch operations.
Procedure:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [02 SETTING]
② Select [05 MEDIA]
③ Select [1 CASH]
④ Select the [2 CASH2] media key to be used for Debit payments
⑤ Enter the desired parameters and at minimum, set the following parameters:
• EFT/ACCT PROG.
EFT Compulsory
• EFT:
Dial
• EFT TYPE:
Debit
• Card# Print:
Yes or No
• Card# Format:
Full or Partial
• Sign. Line Print:
Yes or No
• Card Holder Print:
Yes or No
• Expiration Date Print:
Yes or No
• Number of Receipts:
0 – 9 (usually 2)
•
Tip Line Print
Yes or No
⑥ Depress [CA/AT] when all settings are completed to exit to the PGM2 Cash Sub-Menu
⑦ Depress [CANCEL] to exit the Cash Sub-Menu and return to the Media preset menu
NOTE:
Repeat steps 4 thru 7 for each subsequent cash settlement key to be programmed as a
debit finalization key.
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Gift Card Finalization Keys:
Procedure:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [02 SETTING]
② Select [05 MEDIA]
③ Select [02 CHECK]
④ Select the desired Check media key(s) to be used for Gift Card Redemptions
(CHECK1 – CHECK9)
⑤ Enter the desired parameters:
• EFT/ACCT PROG.:
EFT Compulsory
• EFT:
Dial
• EFT Type:
GIFT
• Card# Print:
No
• Card# Format:
Full
• Sign. Line Print:
No
• Card Holder Print:
No
• Expiration Date Print:
No
• Number of Receipts:
0–9
⑥ Depress [CASH] when all settings are completed to exit to the PGM2 Check Sub-Menu
⑦ Depress [CANCEL] to exit the Charge Sub-Menu and return to the Media preset
menu
NOTE:
Repeat steps 4 thru 7 for each subsequent check settlement key to be programmed as a
check finalization key
Auth-Only / Post-Auth Finalization Keys:
The UP-800 can support end user requirements that include posting advances against a patron’s credit
card. For this example in programming a media key to be used for an Auth-only request, a CHARGE 2-9
media key will be used.
Procedure:
Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE]
① Select [02 SETTING]
② Select [05 MEDIA]
③ Select [03 CHARGE]
④ Select the [2 CHARGE2 and 3 CHARGE 3] media key to be used for AUTH-ONLY and
POST-AUTH payments
⑤ Enter the desired parameters:
•
EFT/ACCT PROG.:
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EFT Compulsory
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•
•
•
•
•
•
•
•
EFT:
EFT Type:
Card# Print:
Card# Format:
Sign. Line Print:
Card Holder Print:
Expiration Date Print:
Number of Receipts:
Dial
AUTH-ONLY / POST-AUTH*
Yes or No
Full or Partial
Yes or No
Yes or No
Yes or No
0–9
⑥ Depress [CASH] when all settings are completed to exit to the PGM2 Cash Sub-Menu
⑦ Depress [CANCEL] to exit the Cash Sub-Menu and return to the Media preset menu
NOTE: A POST-AUTH finalization key is required to settle the Auth-Only transaction.
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Section-4: DataTran Functions
When implementing the DataTran modem, select functions have been incorporated to allow
for remote support and management of EFT enabled terminals.
Incorporated Functions:
The following list of functions has been implemented in the UP-800 POS terminal:
Function
Initialization
Open Batch
Close Batch
Dial Out
Dial In
Description for Usage
Used after installation is complete
Used to initialize the DataTran whenever power is removed
When terminal-based processors used: must be accomplished
daily prior to accepting credit cards for that business day
When terminal-based processors used: must be accomplished
daily in order to settle credit card sales transaction at the host
When the Tel No. and Tel ID are preset: this is used to dial out to
Datacap’s host to download the merchant parameter file
Places the DataTran into an access state where remotely
Datacap may dial into the terminal to load a merchant parameter
file
1. DataTran Initialization:
Procedure:
Press the [MODE] key and choose [06 PGM2 MODE]
① Select [15 EFT SETTING]
② Select [1 EFT]
③ Select [1 INITIALIZE]
④ Depress [CANCEL] to exit and return to REG-mode
NOTE:
The Initialize operation does not affect the DataTran totals and may be executed whenever
necessary to insure proper operations.
IMPORTANT:
Once the POS and EFT settings have been completed and the equipment is connected, it is important
that the DataTran unit be initialized. It is also important to remember that the Initialization function should
be conducted every time AC power is removed from the DataTran unit.
2. DataTran Open Batch:
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Required at the start of each day, this procedure prepares the DataTran for processing credit cards.
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [6 EFT]
② Select [1 EFT]
③ Select [1 BATCH EXECUTE]
④ Select [1 OPEN BATCH] to print a receipt chit
⑤ Depress [CANCEL] to exit and return to REG-mode
NOTE:
When the Open Batch operation is executed when the batch is already open, the “Batch
Already Open” message will be returned.
Print Example:
YOUR RECEIPT
THANK YOU
03/01/03
#0097
000001
10:13
*X 1*
OPEN BATCH #1
OPEN BATCH message and Batch No. is printed
In case the batch is already opened:
Print Example:
YOUR RECEIPT
THANK YOU
03/01/03
#0097
000001
10:13
*X 1*
OPEN BATCH
BATCH ALREADY OPENED message is printed
BATCH ALREADY OPENED
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3. DataTran Close Batch:
Required at the end of each day, this procedure posts the credit, check and debit
transactions to the clearinghouse.
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [6 EFT]
② Select [1 EFT]
③ Select [1 BATCH EXECUTE]
④ Select [2 CLOSE BATCH] this will automatically start to print a chit.
⑤ Depress [CANCEL] to exit and return to REG-mode
NOTE:
When the Close Batch operation is executed when the batch is already open, the “Batch
Already Open” message will be returned.
Print Example:
YOUR RECEIPT
THANK YOU
03/01/03
#0098
000001
10:13
*X 1*
CLOSE BATCH
C
8
123456789012
5.00
2
CLOSE BATCH message, Batch No., Total Amount, Number of Credit
card sales settled is printed
In case the batch is already closed:
Print Example:
YOUR RECEIPT
THANK YOU
03/01/03
#0097
000001
10:13
*X 1*
CLOSE BATCH
BATCH ALREADY CLOSED
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BATCH ALREADY CLOSED message is printed
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4. DataTran Clear Batch:
This procedure should only be used under the direction of Sharp or authorized dealer. All
Transaction in the DataTran will be erased.
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
⑥ Select [6 EFT]
⑦ Select [1 EFT]
① Select [1 BATCH EXECUTE]
② Select [3 CLEAR BATCH] This will automatically start to print a chit.
③ Depress [CANCEL] to exit and return to REG-mode
CAUTION:
When the Clear Batch operation is executed the totals within the batch are eliminated. Only
execute this job when instructed.
Print Example:
YOUR RECEIPT
THANK YOU
03/01/03
#0100
000001
10:13
*X 1*
CLEAR BATCH
CLEAR BATCH message is printed
5. DataTran Change Batch:
This procedure should only be used under the direction of Sharp or authorized dealer. All
Transaction in the DataTran will be erased.
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [6 EFT]
② Select [1 EFT]
③ Select [1 BATCH EXECUTE]
④ Select [4 CHANGE BATCH]
⑤ Enter the informed Batch Number followed by depressing the [ENTER] key
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⑥ This will automatically start to print a record of the change
⑦ Depress [CANCEL] to exit and return to REG-mode
CAUTION:
The Change Batch operation is executed under certain circumstances such as when the
storeowner changes the type processor to be used for settlements. Only execute this job
when informed to do so.
Print Example:
CHANGE BATCH message is printed
6. DataTran Dial Out:
Procedure:
Press the [MODE] key and choose [06 PGM2 MODE]
① Select [15 EFT SETTING]
② Select [1 EFT]
③ Select [2 DIAL OUT] The UP-800 will initiate the Dial Out operation
④ Depress [CANCEL] to exit and return to REG-mode
When the load is complete the version message is printed on the journal printer
NOTE:
The Dial Out operation may be executed when the merchant’s file (TEL ID) is preset in the
memory of the UP-800.
IMPORTANT:
Extra charges may apply - please verify the type of service you are eligible for.
7. DataTran Dial In:
Procedure:
Press the [MODE] key and choose [06 PGM2 MODE]
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①
②
③
④
Select [15 EFT SETTING]
Select [1 EFT]
Select [3 DIAL IN] – the UP-800 will initiate the Dial In operation
Depress [CANCEL] to exit and return to REG-mode
When the load is complete the version message is printed on the journal printer
NOTE:
The Dial In operation may be executed when prior notification to Datacap has been
arranged and the merchant parameters are prepared.
IMPORTANT:
Extra charges may apply - please verify the type of service you are eligible for.
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Section-5: Sales Operations
There are three basic sales operations in REG-mode, which may or may not be settled by
the EFT.
Finalization method outlined in the next section. They are 1-Normal, 2-Guest Check and 3Employee Sales.
UP-800 Sales Finalization Methods
Finalization of sales entries that require "Electronics Funds Transfer" (EFT) may be
accomplished using one of the following methods outlined in the chart below.
Type Sales
Entry Type
Normal Sales
Guest Check
(GLU)
Customer Sales
O = Yes, X = No
Credit
Card
O
O
Check
Card
O
O
O
O
Type Finalization
Check
Debit
(W/PIN)
O
O
O
O
O
O
Auth/Post
Auth
X
O
Edit Tip
X
X
X
O
Additional Notes:
• Edit Tips
The [Edit Tip] function is designated for use when entering "CH-Tips" after the patron has
indicated the tip amount while the patron is signing the restaurant's copy of the approval
draft.
Because the UP-800 terminal provides 2 types of number generation systems (Auto &
Table#) for opening the guest check, a unique "Bill No." is generated at the time of media
payment and is stored into the "Closed Check" file for future reference when "Tip" entries
are made using the [Edit Tip] function.
• Guest Check Payments
Based on the system setup, guest checks may be settled by either a single payment or 2types of multiple payment methods. (1) Single payment: when a single person pays a
guest check or (2) when the guest check may be split into multiple checks.
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1. Finalization with a Credit Card
Finalizations of sales entries are accomplished with two methods through the Charge media
keys.
Credit Cards Finalization
Example Operation:
Card Swipe Method
GLU entry
Item Entry
SBTL
PAYMENT
VISA
Select Type Media
< SWIPE CARD is PROMPTED >
Swipe Card
M/C
AMEX
Check
card
NOTE:
When a [CH TIP] entry exists, the sale must be finalized to the Charge media key by the
amount of the Tip at a minimum in order to complete the sale.
Example:
Item entry
= $10.00
[CH TIP]
= $ 2.00
* $2.00 must be finalized to a Charge media key minimally before any other media type is
selected.
Usage Method:
For further details on making sales entries, please refer to the UP-800’s Instruction Manual
Example Receipt:
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2. More on Guest Check Finalization with Credit Cards
When using the Guest Check function of the UP-800 and if multiple persons in the party
wish to make payments using their individual credit cards, two methods are available for
credit card settlement:
• Bill Separate
• Individual Payment
NOTE:
A “Split-Tender” will not be sufficient nor recommended in the above situation because the
Bill# is only generated during a Guest Check operation.
Guest Check Entry – with Bill Separate
It is possible to "split" the items from the original guest check to separate checks before or
during payment operations.
Example Operation:
NOTE:
In the above cases, it is possible to utilize the [EDIT TIP] for Charge Tips when the "Tip"
has not been entered, the Closed Check File exists, and the sale has been finalized
through the "Charge media" which has been programmed to "Retain" the check.
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual.
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Guest Check Entry – with Individual Payment
When guest check entries have been entered using [COVER COUNT] and [PERSON#]
entries, it is possible to individually pay by the person, which separates the Bill into multiple
payments.
Example Operation:
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual.
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3. Finalization with a Check
Finalizations of sales entries are accomplished with manual data entry when using the
Check media keys.
Example Operation:
Check Entry Method
GLU entry
Item Entry
SBTL
Check
1-4
< AMOUNT is PROMPTED >
Enter
Check Amount
ENTER
Enter License #
ENTER
Enter DOB
ENTER
Enter State Code
ENTER
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual.
Example Receipt:
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4. Finalization with a Debit
Finalization of sales entries with a Debit media will require PIN data entry when using the
Debit media keys.
Example Operation:
Debit Entry Method
GLU entry
Item Entry
SBTL
Debit
Enter Amount
ENTER
< SWIPE CARD is PROMPTED >
Swipe Card
< ENTER PIN is PROMPTED >
Enter PIN at
Verifone PINpad
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual.
Example Receipt:
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5. Edit Tip Function
The Edit Tip function is provided when a Guest Check has been finalized through a Media
key which has been preset to “Retain” the Closed Check with the Closed GLU file.
To modify/add a Tip Amount is to be added/modified the below procedure may be used:
Example Operation:
BILL
NO.
EDIT
TIP
REF NUMBER
ENTER
ARE YOU SURE?
TIP
AMOUNT
Entry of Yes:
Will result in the addition of a Tip
amount to the pre-existing Guest Check
with the Closed GLU file
NOTE:
Media payments must be programmed to retain the guest check sale in order to use the
Edit Tip function.
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual.
Please consider the general rules listed below when using this feature:
• The Bill Number and Reference Number is obtained from the original Bill printed at
the time of authorization
• If necessary, the Closed Check Report and the Local Summary report may be used
to determine the Bill Number and Reference Number
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6. Auth-only Sales
The UP-800 allows support for Authorization only requests, which may be used advances,
will be made against a credit card (i.e. bar tab, etc).
Example Operation:
GLU entry
Item Entry
SBTL
CHG
MENU
Select Auth-Only
< SWIPE CARD is PROMPTED >
Swipe Card
AUTH
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual.
Please consider the general rules listed below when using this feature:
• [DEPOSIT] and [DEPOSIT RF] functions of the UP-800 are methods that may be
used in relationship to Guest Check entries to provide credit balances for sales
entries to work against
7. Post - Auth Sales
The Post-Auth Sales may only be entered against a sale that has been previously finalized
through the "Auth-only" process.
Example Operation:
GLU entry
Item Entry
SBTL
CHG
MENU
POST
Select
POST-AUTH
< SWIPE CARD is PROMPTED >
Swipe Card
Enter A/P Code
ENTER
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual
Please consider the general rules listed below when using this feature:
• The Post-Auth allows the Auth-only sales transaction to clear during the batch
process at the end-of-day
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Section-6: Correction Operations
In order to provide the operator with the functions necessary to correct or adjust over rings and invalid
entries, it is important to understand the correction functions available and is indicated in the chart below.
UP-800 Sales Correction Chart
Type Sales
Finalization Type
Direct Void
Credit Card
X
Check Card
X
Check
X
Debit (w/PIN)
X
Auth/Post Auth
X
O = Yes, X = No
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Type Correction
Past Void
Mgr Void
X
O
X
O
X
O
X
X
X
O
Refund
O
O
O
X
X
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1. Void Corrections
In the event that a sales entry was incorrectly settled, it is possible to VOID that entry.
IMPORTANT:
Prior to making a VOID-mode entry, it is recommended that you execute the Local Inquiry
report and locate the original receipt/bill so that all pertinent information is available
Example Operation:
GLU entry
VOID
Item Entry
SBTL
CHG
MENU
Select Type Media
< SWIPE CARD is PROMPTED >
Swipe Card
VISA
< AP CODE is PROMPTED >
Enter AP Code
M/C
ENTER
< RF NUMBER is PROMPTED >
AMEX
Enter Ref No.
Check
card
ENTER
< TRN SEQ is PROMPTED >
Enter Trn Seq No.
ENTER
Auth
Post
NOTE:
The following type settlements are valid for VOID-mode corrections:
•
Credit Card, Check Card, Auth-Only and Post-Auth Sales
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual.
Please consider the general rules listed below when using this feature:
• The Approval code may be obtained from the original receipt or the DataTran report
• The Reference Number may be obtained from the original receipt or the DataTran
Local Inquiry report
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Example Receipts
Example:
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2. Refund Corrections
In the event that a sales item is returned, it is possible to refund that entry or sales
transaction.
IMPORTANT:
Prior to making a Refund entry, it is recommended that you execute the Local Inquiry report
and locate the original receipt/bill so that all pertinent information is available prior to
operation.
Example Operation – Credit Card:
Card Swipe Method
GLU Refund
entry
Item Refund
Entry
SBTL
PAYMENT
Select Type Media
< SWIPE CARD is PROMPTED >
VISA
Swipe Card
M/C
AMEX
Check
card
NOTE:
The following types of settlements are valid for Refund corrections:
•
Credit Card, Check Card and Debit Card
Usage Method:
For further details on making sales entries, please refer to the UP-800 Instruction Manual.
Please consider the general rules listed below when using this feature:
• Manual Account number entry is not permitted for Debit-type corrections
• A duplicate receipt may be obtained by depressing the [RCPT] key or the media key
presets
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Example Receipt
Example Receipts:
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Section-7: Reports Operations
The UP-800 interface provides certain commands so the contents of the DataTran may be
printed in a format allowing reconciliation between the POS terminal and the DataTran prior
to executing the batch operations for closing the business day.
An important factor to keep in mind is which network provider is being used and the type of
service that is being provided. The results from issuing Inquiry commands will vary
depending upon whether the service provided is Host-based or Terminal based.
Report Command Functions:
The following command functions are provided:
• Local Transaction Summary
• Local Transaction Inquiry
• Local Status
• Batch Status
Report Command Functions – by Type Processor
Function by Type Processor
Command Function
Local Summary
Local Inquiry
Local Status (Totals)
Batch Status
O = Yes, X = No
Host-Based
X
X
O
O
Terminal-Based
O
O
O
O
NOTE:
The above chart indicates the typical scenario and may not hold true for all networks.
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EFT&GIFT CARD
1. DataTran Inquiry Report Examples
Local Summary:
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [6 EFT]
② Select [1 EFT]
③ Select [2 REPORT]
④ Select [1 LOCAL SUMMARY] to print a hard copy of the DataTran data
⑤ Depress [CANCEL] to exit and return to REG-mode
o After the Local Summary report finishes, the menu returns to the REPORT Sub-menu.
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EFT&GIFT CARD
Local Inquiry:
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [6 EFT]
② Select [1 EFT]
③ Select [2 REPORT]
④ Select [2 LOCAL INQUIRY] to print a hard copy of the DataTran data
⑤ Depress [CANCEL] to exit
o After the Local Inquiry report finishes, the menu returns to the REPORT Sub-menu.
Local Totals:
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [6 EFT]
② Select [1 EFT]
③ Select [2 REPORT]
④ Select [3 LOCAL TOTAL] This will automatically start to print a hard copy of the
DataTran data
⑤ Depress [CANCEL] to exit and return to REG-mode
o After the Local Total report finishes, the menu returns to the REPORT Sub-menu.
Batch Status
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [6 EFT]
② Select [1 EFT]
③ Select [2 REPORT]
④ Select [4 BATCH STATUS] this will automatically start to print a hard copy of the
DataTran data
⑤ Depress [CANCEL] to exit and return to REG-mode
o After the Batch Status report finishes, the menu returns to the REPORT Sub-menu.
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EFT&GIFT CARD
2. Associated UP-800 Report Examples
Depending on the UP-800 system configuration, the procedure will vary for taking the
related reports used to cross-balance the system against the DataTran reports.
Transaction Report
For this example the UP-800 Standalone report is shown below:
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [2 RESETTING]
② Select [12 TRANSACTION]
③ Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER] to
generate a hard copy
④ Depress [CANCEL] to exit
Example Report:
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EFT&GIFT CARD
Server Report – Individual or All
For this example the UP-800 Standalone report is shown below:
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [2 RESETTING]
② Select [15 IND. SERVER]
③ Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER]
to generate a hard copy
④ Depress [CANCEL] to exit
Example Report:
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EFT&GIFT CARD
Closed GLU Report
For this example the UP-800 Standalone report is shown below:
Procedure:
Press the [MODE] key and choose [3 X1/Z1 MODE]
① Select [2 RESETTING]
② Select [19 CLOSED GLU]
③ Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER]
to generate a hard copy
④ Depress [CANCEL] to exit
Example Report:
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EFT&GIFT CARD
Glossary of Terms
The interface for credit and debit card authorization for the UP-800 will introduce new
terminology, which you should understand prior to installing the EFT solution. For those not
already familiar with the terminology associated to processing payments electronically, the
definition below may be helpful.
Terminology
1. Network Programming
Involves the Merchant Set Up information stored within the DataTran unit. The Merchant
parameters in the DataTran may be loaded via the UP-800 DIAL OUT or DIAL IN
commands.
2. Initialization
Used to synchronize/ initialize the DataTran unit upon installation, after setting changes
at the UP-800 and for unexplained occurrences when the DataTran ceases t function
normally.
3. Batch Execution
There are four (4) commands supported in the UP-800 interface.
(1) Open Batch used to start the business day
(2) Close Batch is used to settle the credit transaction at the end of day
(3) Clear Batch is used to erase all current batch transactions when batch settlement
can not be achieved
(4) Change Batch No. is used to change the existing batch number when replacement
(loaner) units are installed and/ or when there is a conflict at the processor and
network advises you to change the batch number.
4. Reports
There are four (4) different reports to be used with the DataTran interface
(1) Local Summary report is used to indicate the summary information pertaining to
each processed
(2) Local Inquiry report retrieves each record from DataTran in detail (ex: Date, time,
etc.)
(3) Local Total report summarizes the DataTran’s totalizers by Credit Card company
(4) Batch Status report is used to determine the status of the DataTran at that specific
time the repot is initiated.
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EFT&GIFT CARD
DataTran Command Reference
The following table cross-references the POS functions to the DataTran command
functions:
Category
ECR Function
Dial In
Setup
Dial Out
Initialize
Operations
Corrections
Tips
DataTran Command
AT&UF1, AT&UH
AT&UF1, AT&UH,
AT&UP96
AT&UF1, AT&C1,
AT&UT0, AT&UT1,
AT&UP98, AT&UP96
Credit
AT&UM4
Check
AT&UM2
Debit
AT&UM4, AT&US1,
AT&UV3
Auth
AT&UM1
Post Auth
AT&UM13
VOID Credit
AT&UI6, AT&UI8,
AT&UM9
Refund Credit
AT&UM8
Refund Debit
AT&UM8, AT&US1,
AT&UV3
Edit Tip
AT&UM19
Local Summary
AT&UI5
Local Inquiry
AT&UI8
Local Total
AT&UI7
Batch Status
AT&UI9
Open Batch
AT&UB1
Close Batch
AT&UB3
Clear Batch
AT&UB6
Change Batch
AT&UB7
Reports
Batch Execution
Sharp Electronics Corporation
Comments
“Switches in/out of
FTS Mode”
“Auth amount is
calculated using
AMOUNT% preset in
EFT setting”
Must Have Closed
GLU file allocated
“Should take these
reports prior to and
after closing the
batch”
“Beginning and
Ending Day
procedures should
include these jobs”
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EFT&GIFT CARD
Quick Setup
The following table summarizes the quick set up procedure for the UP-800. It assumes that
the DataTran has been received with the merchant parameters loaded or that the DataTran
has been loaded with a Demo program.
Step
ECR Mode
1
Action
Install all Options (RAM, Etc.)
Off
2
Connect all Peripherals
(DataTran, etc.)
3
Master Reset
4
Set Device Configuration
5
Related Preset
SRV
Set System Presets
Depress [MASTER RESET1]
and enter the password:
"11111111" and wait for to SRV.
2 SETTING, 01 DEVICE
CONFIG. 17 EFT, 18 PINPAD,
27 IC CARD
2 SETTING, 02 SYSTEM
PRESETS, JOB#902, JOB#916,
JOB#918, JOB#921
6
Set Free Key Layout
2 SETTING, 06 FREE KEY
7
Allocate Memory
2 SETTING, File Allocation Closed GLU
8
Set EFT presets
15 EFT SETTING, 1 EFT
PRESET
9
Set Pin Pad presets
15 EFT SETTING, 3 PIN PAD
Department/PLU Programming
(Gift Card)
02 SETTING, 01 ARTICLE
10
Set Media Key presets
2 SETTING, 05 MEDIA, 01
CASH, 02 CHECK, 03 CHARGE
11
Initialize DataTran
15 EFT SETTING, 2 EFT
PRESET, 1 INITIALIZE
PGM2
Sharp Electronics Corporation
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Section – 8: SD CARD UTILITIES
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SD Card Utilities
Section-1: Overview
The UP-800 POS Terminal has a SD Memory card slot which is used for saving or loading
the terminals data. In order to access the SD Functions, you will need to be in SRV Mode.
The SD Card slot is located on the right hand side of the unit.
NOTE:
This model supports SD cards only. The use of any other types of SD cards, such as
miniSD, microSD, etc. with an adapter, is not supported.
1. Formatting the SD memory card:
You can format the SD card from the UP-800. Please note that you can format a SD card
using a PC.
Warning: Formatting the SD card will erase all of the data on the SD card.
Procedure:
•
•
•
•
Perform a PROGRAM RESET to enter SRV mode. (Toggle the RESET switch located
on the right hand side of the unit.)
Press [6 SD CARD MODE]
Select [5 FORMATTING]
At the “Are You Sure Prompt” prompt, choose [1.YES]
2. Folder Names and Folder Creation
Folder Names are used for file/folder structure. Folder names can be up to 8 characters
long. Please note that alphanumeric characters can be used.
Each individual program will need to have a unique folder name. If the same folder name is
used, your program will be overwritten.
Procedure:
•
•
•
•
•
•
•
Perform a PROGRAM RESET to enter SRV mode. (Toggle the RESET switch located
on the right hand side of the unit.)
Press [6 SD CARD MODE]
Select [3 FOLDER CONTROL]
Select [1 FOLDER NAME]
Enter the desired folder code and press [ENTER]
Press [2 FOLDER CREATE]
At the “Are You Sure Prompt” prompt, choose [1.YES]
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SD Card Utilities
The folder structure on the SD memory card is as follows:
3. Loading or Saving Data
The UP-800 supports the loading of programming data and ALLRAM data and supports the
saving of sales data, electronic journal data, or programming data to the SD memory card.
NOTE: You must set the correct folder name before any saving or loading operation.
Failure to do so will result in unintentionally overwriting a program.
Load Procedure:
•
•
•
•
•
Perform a PROGRAM RESET to enter SRV mode. (Toggle the RESET switch
located on the right hand side of the unit.)
Press [6 SD CARD MODE]
Select [2 LOADING]
Select one of the following: [1 PROGRAMMING DATA] or [2 ALL RAM DATA]
At the “Are You Sure Prompt” prompt, choose [1.YES]
Save Procedure:
•
•
•
•
•
Perform a PROGRAM RESET to enter SRV mode. (Toggle the RESET switch
located on the right hand side of the unit.)
Press [6 SD CARD MODE]
Select [1 SAVING]
Select one of the following: [1 SAVE ONLY] or [1 SAVE & CLEAR]
At the “SD CARD JOB – SAVING prompt, select [1.OK]
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SD Card Utilities
Usage Method:
Insure that you know whether or not the optional Memory was installed when this program
was initially saved prior to sending the ALL RAM data to the UP-800
Please consider the general rules listed below when using this feature:
• For the In-Line Configuration please insure the system is not physically connected to
a network during transmission
IMPORTANT:
A PROGRAM RESET is MANDATORY after the completion of this function
4. Error Codes
5. Additional Resources
For additional information, please refer to the UP-800 Field Service Programming Manual.
Sharp Electronics Corporation
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COPYRIGHT© 2008 BY SHARP ELECTRONICS CORPORATION
All rights reserved.
Printed in the U.S.A.
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted
in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise,
without prior written permission of the publisher.
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