Aprilaire | 400 | Troubleshooting guide | Aprilaire 400 Troubleshooting guide

Model 60 shown.
Automatic
Digital Humidifier Control
Model 60 & 62
Safety and Installation Instructions
READ COMPLETE INSTALLATION INSTRUCTIONS
AND TEMPLATE BEFORE STARTING INSTALLATION.
WARNING
ATTENTION INSTALLER: This product must be
installed by a qualified heating and air conditioning
contractor. Failure to do so could result in serious
injury from electrical shock.
WARNING
1. 120/240 volts may cause serious injury from
electrical shock. Disconnect electrical power to the
furnace and humidifier before starting installation.
2. Sharp edges may cause serious injury from cuts.
Use care when cutting plenum openings and
handling ductwork.
CAUTION
1. Do not set humidifier higher than recommended.
Condensation damage may result.
TABLE OF CONTENTS
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 4
System Checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 18
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 20
THESE INSTALLATION INSTRUCTIONS
ARE FOR THE APRILAIRE® AUTOMATIC DIGITAL
HUMIDIFIER CONTROL ONLY!
For Aprilaire® humidifier installation,
follow Aprilaire Humidifier Installation Instructions.
2. Do not set humidity up to recommended levels if
there is condensation on the inside of windows of
any unheated living space. Condensation damage
may result.
3. Do not mount the Humidifier Control on the supply
plenum or duct. The unit cannot withstand the
plenum temperatures and will malfunction.
4. When installing the Humidifier Control on a
counterflow furnace, ensure the blower continues to
run after the heat call is satisfied to eliminate high
temperatures from damaging the Humidifier Control.
5. Do not mount the Humidifier Control downstream of
the bypass outlet. False humidity conditions will
cause the humidifier to operate incorrectly.
6. Avoid installing the Humidifier Control with the
display facing downward to prevent the Humidifier
Control from incorrectly measuring the relative
humidity (RH) in the duct.
2
3
INSTALLATION
Figure B
Use the “OFF” setting for Model 800
Series humidifiers.
STEP 1: Unpack the Humidifier Control Carton
Make sure all components are present (see Figure A):
A. Humidifier Control
B. Outdoor Temperature Sensor
C. Manual Mode Label
Use Setting “A”
for Model 400 Series
humidifiers in areas
with very hard water.
The indicator will light
after 150 hours of
humidifier operation.
Water Panel
Indicator
Settings
A
C
Use Setting “B”
for Model 400 Series,
and for 500 Series, 600
Series and 700 Series
humidifiers in areas
with very hard water.
The indicator will light
after 300 hours of
humidifier operation.
B
Figure A
90-1201B
STEP 2: Disassemble the Humidifier Control
Use Setting “C” for Model 500 Series,
600 Series and 700 Series humidifiers.
The indicator will light after 600 hours of
humidifier operation.
Remove the knob. Remove the cover by pulling at the bottom and
swinging it out and upward.
STEP 3: Check the Change Water Panel Indicator Setting
This setting will control when the indicator light turns on,
reminding you to change your water panel. If your Control came
with a humidifier, the Control is pre-set for the humidifier. If the
installation site has a 3-month or shorter heating season or very
hard water, you may want to adjust the setting (see Figure B).
4
90-1202B
The Model 62 shipped with the Model 800 Steam Humidifier is
factory set to “OFF”. The Model 62 does not have the “Change
Water Panel” light on the Control. The Canister Change indicator
for the Model 800 is on the humidifier.
5
DUCT (SHEET METAL) MOUNT:
STEP 4: Determine Location for Humidifier Control
and Mount Control
Humidifier Control must be mounted on the Return Duct, at least
6 inches upstream of the following (see Figure C):
After location for Control is selected, drill a 3/4 inch hole for the
RH sensor (the RH sensor extends from the back of the
Humidifier Control).
• Humidifier
• Humidifier Bypass Ductwork (if applicable)
• Fresh Air Intake Ductwork (if applicable)
Use 2 sheet metal screws, 3/4 inch long (not provided), to mount
the Humidifier Control. Use the mounting slot to level the Control,
then secure the Control with the second sheet metal screw.
Ambient operating temperature of the Humidifier Control is to be
from 20°F to 120°F to prevent damage to the control display.
Make sure the Humidifier Control sensor gasket is seated tightly
around the drilled hole. Do not install Control without gasket.
DUCT (FIBER BOARD) MOUNT:
After location for Control is selected, cut a rectangular hole in
the duct board, no smaller than 6-9/16 inches long by 4-3/8
inches wide.
RETURN
DUCT
6" MIN.
HUMIDIFIER
CONTROL
FRESH AIR
INTAKE
HUMIDIFIER
Cut a rectangular piece of sheet metal to fit behind the hole in
duct board for mounting the Humidifier Control.
COIL
Drill a 3/4 inch hole for the RH sensor (the RH sensor extends from
the back of the Humidifier Control) into the sheet metal plate.
Use 2 sheet metal screws, 3/4 inch long (not provided), to mount
the Humidifier Control.
BYPASS
CONNECTION
Make sure the Humidifier Control sensor gasket is seated tightly
around the drilled hole. Do Not Install Control Without Gasket.
Figure C
90-1137
Secure the sheet metal plate, with the Humidifier Control
mounted, inside the duct (see Figure D).
CONTROL REPLACEMENT:
When replacing an existing control, the duct opening left by the
removed control must be covered completely. Locate and install
the new control as instructed previously in Step 4.
6
7
Figure D – Fiber Board Duct Mount
Figure E – Digital Humidifier Control 24V Terminals
CONTROL BOARD
COVER
GASKET
R
SCREW (x2)
C
A
B
ODT
W
G
H
H
Gf
KNOB
INSIDE OF
RETURN
DUCT
OUTDOOR
TEMPERATURE
SENSOR
BASE PLATE
SHEET METAL PLATE
COMMUNICATION
WITH APRILAIRE
8570 THERMOSTAT
RETURN DUCT
RETURN
DUCT
CUT OPENING IN
RETURN DUCT
SHEET METAL
PLATE
HEAT SIGNAL
FROM HVAC
EQUIPMENT
24 VAC FROM
HVAC EQUIPMENT
“R” AND “C”
SOLENOID
CONTROL
OUTPUT
FAN SIGNAL
FROM
THERMOSTAT
90-1203B
8
FAN SIGNAL
TO HVAC
EQUIPMENT
90-1397B
9
STEP 5: Determine Location for Outdoor
Temperature Sensor
STEP 7: Alternate Location for Outdoor
Temperature Sensor
The location of the Outdoor Temperature Sensor must meet
these three requirements:
WARNING
1. Must be mounted on North, East or West side of house out of
direct sunlight.
If Outdoor Temperature Sensor is mounted in an intake
duct or pipe, do not set Blower Activation switch to “ON”.
2. Must be at least 3 feet from all exhaust vents.
The Sensor can also be mounted in the center of either:
3. Must be above expected snow line (see Figure F).
• PVC fresh air intake pipe for the HVAC system
OR
• fresh air intake duct. Mount the sensor with a #8 galvanized
screw.
Incorrect humidity levels will result if these requirements are not
met.
Figure F
NORTH, EAST
OR WEST SIDE
OF HOME
In both cases, the Sensor must be no more than 3 feet
from the outside wall. See Figure G.
OUTDOOR
TEMPERATURE
SENSOR
SENSOR
If it is not feasible to use the Outdoor Temperature Sensor in any
of the ways described, the Humidifier Control can be installed for
Manual Operation. See “Installing the Humidifier Control for
Manual Operation” and Figure J for details.
SENSOR
BRACKET
OUTDOOR
TEMPERATURE SENSOR
LEADS
Figure G
ABOVE EXPECTED
SNOW LINE
CENTER LINE
90-998
STEP 6: Locate Existing Access Hole to Outside
A convenient way to get the Sensor wire outside is to make use
of unused wires running to the A/C condensing unit (if
applicable). Other ways are to use existing holes for Cable TV
lines, telephone lines, A/C lines, etc. Read all equipment
instructions beforehand for possible conflicts and warnings.
10
3 FEET MAX.
OUTSIDE WALL
90-999
11
STEP 8: Route the Wire from Control to Sensor
Run wire to the outdoor temperature sensor. Sensor is not
affected by lead lengths less than 300 feet.
CAUTION
Do not run outdoor temperature sensor alongside
wires carrying high voltage (120 VAC or higher).
Secure the sensor bracket with a #8 screw.
STEP 9: Attach Sensor Wire to Humidifier Control
Strip wire 1/4 inch, and insert the wires from the Sensor into the
terminals labeled “ODT” on the Humidifier Control. See Figure H
for location of terminals.
When the Blower Activation switch is “ON”, the Humidifier
Control may periodically turn the HVAC blower on to sample the
humidity of the air.
Installing the Humidifier Control for
Manual Operation
If it is not feasible to install the Outdoor Temperature
Sensor, the Humidifier Control can be operated in
Manual Mode.
1. Position the Mode Switch in the “MAN” position.
Manual indicator “M” will be displayed.
2. Apply the Manual Mode Label to the cover,
aligning the sticker and knob holes.
Figure J
Figure H
90-1219B
BLOWER ACTIVATION
Set the Blower Activation Switch to “ON” to allow the Humidifier
Control to activate the furnace fan for additional humidification.
This may be required if the humidifier is mounted on a heat pump
or a furnace with short run cycles.
When the Blower Activation switch is “ON”, the Humidifier
Control will turn on the HVAC blower when humidity is required.
In the “OFF” position, the humidifier will only operate if humidity
is required and the HVAC system is operating.
12
90-1236B
13
STEP 10: Model 60 Wiring for Model 400, 500, 600 and
700 Series Humidifiers – See Figure K
WARNING
120 volts may cause serious injury from electrical
shock. Disconnect electrical power to the furnace
before starting installation.
Strip the wires used for all Humidifier Control terminal
connections 1/4 inch.
• Wire “Gf” on the Model 60 to “G” on the furnace terminal
strip.
• Wire “W” on the Model 60 to “W” on the furnace terminal
strip.
• Replace cover and knob.
Figure K – Model 60 Wiring for Model 400, 500, 600
and 700 Series Humidifiers
NOTES:
• The Model 60 must be continuously powered from “R” and
“C” on the furnace to function properly.
• The minimum VA required is 2.0 VA.
• In order for the humidifier to operate, the HVAC blower must
be running and the Model 60 must be calling for humidity.
ADHC TERMINAL STRIP
POWER
R C
INPUTS
A
B
ODT
W
OUTPUTS
G
H
H Gf
NORTH, EAST
OR WEST SIDE
OF HOME
OUTDOOR
TEMPERATURE
SENSOR FOR
AUTOMATIC
MODE
WIRING DESCRIPTION:
• Wire external 24 VAC transformer into a constant power source
other than the heating, ventilating, air conditioning equipment
(HVAC) blower circuit. The transformer can be powered off the
120 VAC line at the junction box before it enters the HVAC
equipment. Connect the 24 volt side of the transformer to one
of the “H” terminals on the humidifier control and to one of the
humidifier solenoid valve wires. Connect the other solenoid
valve wire to the other “H” terminal.
ABOVE EXPECTED
SNOW LINE
CONNECT
TO HOT WATER
SUPPLY
R
R
C
C
G
G
Y
Y
W
W
THERMOSTAT
120 VAC
CONTINUOUSLY POWERED
24 VAC TRANSFORMER
PROVIDED WITH HUMIDIFIER
FURNACE
• Wire “R” and “C” on the Model 60 to “R” and “C” on the
furnace terminal strip.
90-1510
• Remove the thermostat “G” wire from the furnace terminal
strip and wire it to “G” on the Model 60 control.
14
CONNECT
DRAIN LINE
HERE
15
STEP 11: Model 62 Wiring for Model 800 Series Steam
Humidifier – See Figure L
Figure L – Model 62 Wiring for Model 800 Series
Steam Humidifier
WARNING
120/240 volts may cause serious injury from electrical
shock. Disconnect electrical power to the furnace
and humidifier before starting installation.
ADHC TERMINAL STRIP
POWER
R C
INPUTS
A
B
ODT
W
OUTPUTS
G
H
H Gf
Strip the wires used for all Humidifier Control terminal
connections 1/4 inch.
NOTES:
MODEL 800
STEAM HUMIDIFIER
• The Model 62 must be continuously powered from “R” and
“C” on the furnace to function properly.
• The minimum VA required is 2.0 VA.
• In order for the humidifier to operate, the HVAC blower must
be running and the Model 62 must be calling for humidity.
WIRING DESCRIPTION:
OUTDOOR TEMPERATURE SENSOR
FOR AUTOMATIC MODE
R
R
C
C
G
G
Y
Y
W
W
THERMOSTAT
FURNACE
• Wire “H” terminals on the Model 62 to the “Humidifier”
terminals on the Model 800 control board.
90-1511
• Wire “R” and “C” on the Model 62 to “R” and “C” on the
furnace terminal strip.
• Remove the thermostat “G” wire from the furnace terminal
strip and wire it to “G” on the Model 62 control.
• Wire “Gf” on the Model 62 to “G” on the furnace terminal
strip.
• Wire “W” on the Model 62 to “W” on the furnace terminal
strip.
• Replace cover and knob.
16
17
Blower Activation Test
SYSTEM CHECKOUT
• Deactivate HVAC system or heat pump.
1. Replace the cover by snapping it into the Humidifier Control
base. Also replace the knob onto the Control.
2. Turn Blower Activation switch to OFF
3. Restore power to the HVAC system.
4. Activate the HVAC system or heat pump (Fan or Heat).
5. Once the blower is operating, rotate the knob of the
Humidifier Control Clockwise to the “Test/Reset” position.
When the knob is set in the “Test/Reset” position, the green
“Humidifier On” light will illuminate. After 5 seconds, the
green “Humidifier On” light will blink, indicating a system
reset.
6. If the Humidifier Control and humidifier are set up properly,
you should hear the solenoid valve click into the open
position. On the Model 800 Steam Humidifier, the “Steam”
light will illuminate green. In the “Test/Reset” position, the
humidifier will operate for 1 minute. If the Humidifier Control
is left in the “Test/Reset” position for more than 1 minute,
the “H” terminals will open (closing the solenoid valve), and
the knob and display backlights will flash, indicating that the
Humidifier Control is still in the “Test/Reset” position.
7. If the humidifier does not activate with the Humidifier Control
in the “Test/Reset” position, refer to the troubleshooting
guide.
• Turn knob to OFF.
• Set switch to Blower Activation ON.
• Turn the knob to Test/Reset. The Humidifier On light will
illuminate. After 5 seconds, the green “Humidifier On” light
will blink, indicating a system reset.
• If the Humidifier Control and humidifier are set up properly,
the solenoid valve should click and the HVAC blower
should activate.
• If the humidifier does not activate with the Humidifier
Control in the “Test/Reset” position, refer to the
troubleshooting guide.
• If HVAC blower does not activate with the Humidifier
Control in the "Test/Reset" position, refer to the
troubleshooting guide.
8. Setting the Humidifier Control:
• If the home is occupied, set the Humidifier Control to
“Normal”. (For Manual Mode, set to 35%.)
• If the home is vacant, set the Humidifier Control to “OFF”.
• If in Manual Mode and system is installed during cooling
season, set the Humidifier Control to “OFF”.
9. Instruct the homeowner to refer to the Aprilaire Owner’s
Manual for the initial adjustment period.
10. Make sure the red “Call Dealer for Service” light is not
flashing. If the red “Call Dealer for Service” light is flashing,
refer to the troubleshooting guide.
18
19
TROUBLESHOOTING GUIDE
SYMPTOM
Call Dealer For Service Light Flashing (see Figure M).
TROUBLESHOOTING PROCEDURE
TROUBLESHOOTING PROCEDURE (CONTINUED)
3. Rotate Humidifier Control knob to the “Test/Reset” position.
After 5 seconds, the green “Humidifier On” light will blink,
resetting the error. If E3 returns, replace the Humidifier
Control.
Manual Mode (switch in “MAN” position)
Applies to both Automatic and Manual Operation unless
indicated otherwise.
1. Make sure the ODT terminals are clear of any wires that
may short the terminals together other than the ODT sensor.
Display Error Code: E1: RH Sensor
Rotate Humidifier Control knob to the “Test/Reset” position.
After 5 seconds, the green “Humidifier On” light will blink,
resetting the error. If E1 returns, replace the Humidifier Control.
2. Rotate Humidifier Control knob to the “Test/Reset” position.
After 5 seconds, the green “Humidifier On” light will blink,
resetting the error. If E3 returns, replace the Humidifier
Control.
Display Error Code: E2: Control Knob
Display Error Code: E4: Communication
Rotate Humidifier Control knob to the “Test/Reset” position.
After 5 seconds, the green “Humidifier On” light will blink,
resetting the error. If E2 returns, replace the Humidifier Control.
This error applies to systems wired to an Aprilaire Model 8570
Thermostat (see Figure Q) using the “A” and “B” terminals.
Rotate the Humidifier Control knob to the “Test/Reset”
position. After 5 seconds, the green “Humidifier On” light will
blink, resetting the error. If E4 returns, check the wiring
between the Digital Humidifier Control and Model 8570 check
the connections at “A”and “B” on the humidifier control and
the Model 8570. Make sure the Model 8570 is wired and
operating properly according to the Model 8570 manual.
Display Error Code: E3: Outdoor Temperature Sensor
Auto Mode (switch in “AUTO” position)
1. Make sure that the Outdoor Temperature Sensor is properly
connected to the ODT terminals on the Humidifier Control.
2. Measure the resistance of the Outdoor Temperature Sensor
by removing the leads from the Humidifier Control terminals
and measuring the resistance across the wires with an
ohmmeter. Confirm the reading with the temperature in
Table 1 on page 22. Reconnect the ODT Sensor leads. If the
resistance value does not match the temperature value,
replace the Outdoor Temperature Sensor.
20
21
TABLE 1
SYMPTOM
Outdoor Temperature (°F)
Resistance (kΩ) ±10
-30
-20
-10
0
10
20
30
40
50
60
70
80
90
100
231.8
163.4
117.3
84.8
62.2
46.1
34.4
26.1
19.9
15.3
11.9
9.3
7.3
5.8
Figure M
Red “Call Dealer For Service” Light
Yellow “Change Water Panel” Light
Green “Humidifier On” Light
Humidifier does not operate in “Test/Reset” mode.
TROUBLESHOOTING PROCEDURE
• Check wiring diagrams for correct Humidifier Control
installation
• Make sure that the blower is operating and the HVAC
system is calling for heat.
• Check wiring diagrams for correct Humidifier Control
installation.
• If connected to a Model 400 Series humidifier, make sure
both floats in the bottom of the scale control insert are in
the down position. If necessary, dump out water to lower
the floats.
• Check voltage at the Humidifier Control “R” and “C”
terminals. Voltage should be 22 VAC minimum to 30 VAC
maximum.
• Make sure that the saddle valve is open.
• In “Test/Reset mode, the humidifier will operate for 1
minute only. DO NOT LEAVE THE HUMIDIFIER CONTROL IN
“TEST/RESET” MODE AS THE HUMIDIFIER WILL NOT
OPERATE.
90-1227
22
23
SYMPTOM
Yellow “Change Water Panel” light is blinking (see Figure M).
TROUBLESHOOTING PROCEDURE
Check the condition of the Water Panel and replace it if
mineral deposits are blocking air flow. Follow the instructions
on the Water Panel box. Rotate the knob to the “Test/Reset”
position for at least 5 seconds to reset Water Panel change
timer. Check that the timer setting is correct for the humidifier
model and water conditions (see Figure B). DO NOT LEAVE
THE HUMIDIFIER CONTROL IN “TEST/RESET” MODE AS THE
HUMIDIFIER WILL NOT OPERATE.
SYMPTOM
Humidifier operates only in “Test/Reset” mode.
• If outdoor temperature is greater than 60°F or less than
-30°F, the Humidifier Control will only operate in the
“Test/Reset” mode (for 1 minute).
• If the humidity level in the home is higher than the
Humidifier Control knob setting, the Humidifier Control will
not operate the humidifier.
TROUBLESHOOTING PROCEDURE
• Measure the resistance of the Outdoor Temperature Sensor
by removing the leads from the Humidifier Control terminals
and measuring the resistance across the wires with an
ohmmeter. Confirm the reading with the temperature in
Table 1. Reconnect the ODT Sensor leads. If the resistance
value does not match the temperature value, replace the
Outdoor Temperature Sensor.
• Make sure that the Outdoor Temperature Sensor is mounted
completely outside the house on the North, East or West
side of the house and out of direct sunlight. (Automatic
Mode Only)
• Make sure that the Outdoor Temperature Sensor is located
at least 3 feet away from all exhaust vents. (Automatic
Mode Only)
• If Outdoor Temperature Sensor is mounted in the fresh air
intake duct, make sure that the sensor is no more than 3
feet from the outside wall. (Automatic Mode Only)
24
25
SYMPTOM
Humidifier operates constantly.
• If the humidity level in the home is less than the Humidifier
Control knob setting and there is a continuous fan call or
heat call (depending on setup), the Humidifier Control will
operate the humidifier until the humidity level is higher than
the Humidifier Control knob setting.
TROUBLESHOOTING PROCEDURE
• Set Blower Activation switch to OFF.
• In the “Test/Reset” mode, verify that the humidifier turns off
after 1 minute.
• Check the Outdoor Temperature Sensor resistance and
location, as instructed on the previous page.
• Rotate the Humidifier Control knob counterclockwise to the
“Off” position, and observe whether the humidifier turns
off. If the humidifier still operates in the “Off” position,
perform the following:
1. Check the wiring diagram for correct Humidifier Control
Installation.
2. Remove the wires from the “H” terminals on the
Humidifier Control. If the humidifier continues to operate,
replace the solenoid valve.
26
SYMPTOM
Humidifier or Humidifier Control “chatters” or clicks On and
Off rapidly.
TROUBLESHOOTING PROCEDURE
• Check for steady 22 VAC to 30 VAC across the “R” and “C”
terminals of the Humidifier Control with a voltmeter.
• Check, with a voltmeter, that the HVAC signal across the
“W” and “C” and “G and C” terminals of the Humidifier
Control is a steady 22 VAC to 30 VAC.
• Make sure that the Outdoor Temperature Sensor wiring is
not running alongside other wires carrying high voltage
(120 VAC or higher). (Automatic Mode Only)
SYMPTOM
Humidifier blower does not activate during Blower Activation
Test.
TROUBLESHOOTING PROCEDURE
• Set the Blower Activation Switch to “ON”.
• Check wiring diagrams for correct Humidifier Control
installation.
27
RESEARCH PRODUCTS CORPORATION
P.O. BOX 1467 • MADISON,WI 53701-1467
Call 800/334-6011 • FAX 608/257-4357
10008977 6.10
B2205119A
28
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